Building Trust - The Most Important CRM Strategy?
D. Kundisch, in: 3rd World Congress on the Management of Electronic Commerce, 2002.

Internationale Vergleichsuntersuchung schreckt auf: Deutsches Personalmanagement offenbar nicht immer Spitze
W. Weber, R. Kabst, Internationale Vergleichsuntersuchung Schreckt Auf: Deutsches Personalmanagement Offenbar Nicht Immer Spitze, 2002.

IT-Fachkräfte: Unternehmensbedarf und Qualifizierungsprofile - Eine empirische Studie in deutschen und europäischen Unternehmen, Paderborn 2002
W. Weber, R. Kabst, J. Habich, IT-Fachkräfte: Unternehmensbedarf Und Qualifizierungsprofile - Eine Empirische Studie in Deutschen Und Europäischen Unternehmen, Paderborn 2002, 2002.

SEMIFAR models—a semiparametric approach to modelling trends, long-range dependence and nonstationarity
J. Beran, Y. Feng, Computational Statistics &; Data Analysis 40 (2002) 393–419.

Iterative Plug-In Algorithms for SEMIFAR Models—Definition, Convergence, and Asymptotic Properties
J. Beran, Y. Feng, Journal of Computational and Graphical Statistics 11 (2002) 690–713.

Data-driven decomposition of seasonal time series
S. Heiler, Y. Feng, Journal of Statistical Planning and Inference 91 (2002) 351–363.

On robust local polynomial estimation with long-memory errors
J. Beran, Y. Feng, S. Ghosh, P. Sibbertsen, International Journal of Forecasting 18 (2002) 227–241.

Local polynomial fitting with long-memory, short-memory and antipersistent errors
J. Beran, Y. Feng, The Annals of the Institute of Statistical Mathematics 54 (2002) 291–311.

Data-driven decomposition of seasonal time series
S. Heiler, Y. Feng, Journal of Statistical Planning and Inference 91 (2002) 351–363.

Recent developments in non- and semiparametric models with fractional time series errors
J. Beran, Y. Feng, Recent Developments in Non- and Semiparametric Models with Fractional Time Series Errors, 2002.