J. Becker, D. Beverungen, and D. Breuker, “Conceptualizing Service Network Productivity --- A Looped DEA Approach,” in XII European Workshop on Efficiency and Productivity Analysis (Abstract), Verona, Italy, 2011.

J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, R. Knackstedt, and H. Peter Rauer, “How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach,” in ECIS 2011 Proceedings, Helsinki, Finland, 2011, p. Paper 111.

J. Becker et al., “Do we need new theories on service productivity? --- Status Quo and implications from contemporary research,” in XXI. International RESER Conference, Hamburg, Germany, 2011, pp. 146--147.

J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, and O. Müller, “Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes,” in Proceedings of the 44th Annual Hawaii International Conference on System Sciences, Koloa, HI, USA, 2011.

J. Becker, D. Beverungen, M. Matzner, O. Müller, and J. Pöppelbuß, “Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany,” in International Conference on Design Science Research in Information Systems and Technology, 2011, pp. 366--375.

D. Beverungen, “Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis,” in 32th International Conference on Information Systems (ICIS), Shanghai, China, 2011.

D. Beverungen, T. Kohlborn, and E. Fielt, “The Morphology of Service Bundling Settings,” in 22nd Australasian Conference on Information Systems (ACIS), Sydney, Australia, 2011.

D. Beverungen, M. Wittchen, and J. Becker, “Where are the participants? Including motivational aspects into theorizing and design in IS Research,” in Proceedings of the 19th European Conference on Information Systems, Helsinki, Finland, 2011.

B. Hellingrath, J. Becker, D. Beverungen, C. Böhle, and M. Räckers, “On the Coalescence of Supply Networks and Information Systems,” in EMNet, Limassol, Zypern, 2011.

J. Becker, D. Beverungen, R. Knackstedt, and O. Müller, “Pricing of Value Bundles: A Multi-Perspective Decision Support Approach,” Enterprise Modelling and Information Systems Architectures, no. 2, pp. 54--69, 2011.