Schuster J, Lee YS, Kobothanassi D, Bargel M, Geierhos M. SCM - A Simple, Modular and Flexible Customer Interaction Management System. In: Proceedings of the International Conference on Information Society (i-Society 2011). IEEE; 2011:153-158.

Klinkner R, K A, Becker R, Winkler T, D D. Four level approach to design companywide production networks. Published online 2011.

Brodkorb D, Dangelmaier W. Online Optimization in series production. Published online 2011.

Geierhos M, Lee YS,  Schuster J, Kobothanass D, Bargel M. A Social Media Customer Service. In: ACM; 2011.

Kl\'22opper B. Scheduling for self optimizing and adaptive manufacturing systems. Published online 2011.

Aufenanger M. Situativ Trainierte Regeln Zur Ablaufsteuerung in Fertigungssystemen Und Ihre Integration in Simulationssysteme. Vol 269. Heinz Nixdorf Institut; 2011.

Hartmann P, Laroque C. Design and Implementation of a Rich Internet Application for planning and visualization of Supply-Chain-Processes. Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (EC). Published online 2011.

Kaganova E. Worst case analysis for deterministic online algorithm in capacitated lot-sizing problem. AIP Conference Proceedings. 2011;1638.

Laroque C, Delius R,  Fischer J-H, Horstkemper  Dennis. Increase of Robustness on Pre-optimized Production Plans Through Simulation-based Analysis and Evaluation. In: Proceedings of The Third International Conference on Advances. Xpert Publishing Services; 2011:13-20.

Geierhos M. Customer Interaction 2.0: Adopting Social Media as Customer Service Channel. Journal of Advances in Information Technology (JAIT). 2011;2(4):222-233.

Klaas A, Laroque C, Renken H,  Dangelmaier  Wilhelm. Goal-Based Agents in Material Flow Simulations - Integration of an Agent Programming Framework in the Discrete Event Simulator FACT. In: Proceedings of The 25th European Simulation and Modelling Conference - ESM11. ; 2011.

Renken H, Laroque C, Fischer M. An Easy Extendable Modeling Framework for Discrete Event Simulation Models and their Visualization. In: Proceedings of The 25th European Simulation and Modelling Conference - ESM11. ; 2011.

Klaas A, Laroque C, Fischer M, Dangelmaier W. Simulation Aided, Knowledge Based Routing for AGVs in a Distribution Warehouse. In: Proceedings of the 2011 Winter Simulation Conference. ; 2011.

Klaas A,  Laroque C, Renken H,  Dangelmaier W. Goal-Based Agents in Material Flow Simulations - Integration of an Agent Programming Framework in the Discrete Event Simulator FACT. In: Proceedings of The 25th European Simulation and Modelling Conference - ESM11. ; 2011.

Dangelmaier  Wilhelm,  Klaas A, Laroque C. Mastery of Dynamic Environmental Factors in Intralogistics through Station-Dependent  "a Ngige, Knowledge-Based Control. GITO mbH; 2011:113-128.

Kl\'22opper  Benjamin, Pater J-P, Dangelmaier W, eds. Decision Making in Adaptive Manufacturing Systems: Multi-Objective Scheduling and User Interface.; 2011.

Kl\'22opper B, Pater J-P, Dangelmaier W, eds. Decision Making in Adaptive Manufacturing Systems: Multi-Objective Scheduling and User Interface. IEEE; 2011.

Dangelmaier  Wilhelm , Laroque C, Delius R, Streichhan J. Applying Simulation and Mathematical Programming on a Business Case Analysis for Setting up a Spare Part Logistics in the Construction Supply Industry. In: Proceedings of The Third International Conference on Advances. Xpert Publishing Services; 2011:162-168.

Geierhos M. Towards a Local Grammar-based Persondata Generator for Wikipedia Biographies. In: Proceedings of the 30th International Conference on Lexis and Grammar 2011. ; 2011:123-130.

Geierhos M, Bouraoui J-L, Watrin  Patrick. Towards Multilingual Biographical Event Extraction. Arbeiten zur Mehrsprachigkeit / Folge B. 2011;96:45-50.