--- _id: '7686' author: - first_name: E full_name: Böhm, E last_name: Böhm - first_name: C full_name: Backhaus, C last_name: Backhaus - first_name: A full_name: Eggert, A last_name: Eggert - first_name: T full_name: Pitsis, T last_name: Pitsis citation: ama: 'Böhm E, Backhaus C, Eggert A, Pitsis T. Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective. In: 2016 AMA Winter Marketing Educators’ Conference Proceedings. ; 2016.' apa: 'Böhm, E., Backhaus, C., Eggert, A., & Pitsis, T. (2016). Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective. In 2016 AMA Winter Marketing Educators’ Conference Proceedings.' bibtex: '@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective}, booktitle={2016 AMA Winter Marketing Educators’ Conference Proceedings}, author={Böhm, E and Backhaus, C and Eggert, A and Pitsis, T}, year={2016} }' chicago: 'Böhm, E, C Backhaus, A Eggert, and T Pitsis. “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” In 2016 AMA Winter Marketing Educators’ Conference Proceedings, 2016.' ieee: 'E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective,” in 2016 AMA Winter Marketing Educators’ Conference Proceedings, 2016.' mla: 'Böhm, E., et al. “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” 2016 AMA Winter Marketing Educators’ Conference Proceedings, 2016.' short: 'E. Böhm, C. Backhaus, A. Eggert, T. Pitsis, in: 2016 AMA Winter Marketing Educators’ Conference Proceedings, 2016.' date_created: 2019-02-13T14:54:54Z date_updated: 2022-01-06T07:03:43Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2016 AMA Winter Marketing Educators' Conference Proceedings status: public title: 'Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective' type: conference user_id: '57352' year: '2016' ... --- _id: '5151' author: - first_name: Simon full_name: Oertel, Simon last_name: Oertel - first_name: Kirsten full_name: Thommes, Kirsten id: '72497' last_name: Thommes - first_name: Peter full_name: Walgenbach, Peter last_name: Walgenbach citation: ama: 'Oertel S, Thommes K, Walgenbach P. Shadows of the past: The effect of communist heritage on employee consultation. ILR Review. 2016;69(3):683-713.' apa: 'Oertel, S., Thommes, K., & Walgenbach, P. (2016). Shadows of the past: The effect of communist heritage on employee consultation. ILR Review, 69(3), 683–713.' bibtex: '@article{Oertel_Thommes_Walgenbach_2016, title={Shadows of the past: The effect of communist heritage on employee consultation}, volume={69}, number={3}, journal={ILR Review}, publisher={SAGE Publications Sage CA: Los Angeles, CA}, author={Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter}, year={2016}, pages={683–713} }' chicago: 'Oertel, Simon, Kirsten Thommes, and Peter Walgenbach. “Shadows of the Past: The Effect of Communist Heritage on Employee Consultation.” ILR Review 69, no. 3 (2016): 683–713.' ieee: 'S. Oertel, K. Thommes, and P. Walgenbach, “Shadows of the past: The effect of communist heritage on employee consultation,” ILR Review, vol. 69, no. 3, pp. 683–713, 2016.' mla: 'Oertel, Simon, et al. “Shadows of the Past: The Effect of Communist Heritage on Employee Consultation.” ILR Review, vol. 69, no. 3, SAGE Publications Sage CA: Los Angeles, CA, 2016, pp. 683–713.' short: S. Oertel, K. Thommes, P. Walgenbach, ILR Review 69 (2016) 683–713. date_created: 2018-10-31T09:25:40Z date_updated: 2022-01-06T07:01:39Z department: - _id: '178' - _id: '184' intvolume: ' 69' issue: '3' language: - iso: eng page: 683-713 publication: ILR Review publisher: 'SAGE Publications Sage CA: Los Angeles, CA' status: public title: 'Shadows of the past: The effect of communist heritage on employee consultation' type: journal_article user_id: '69384' volume: 69 year: '2016' ... --- _id: '5152' author: - first_name: Kirsten full_name: Thommes, Kirsten id: '72497' last_name: Thommes - first_name: Simon full_name: Oertel, Simon last_name: Oertel - first_name: Peter full_name: Walgenbach, Peter last_name: Walgenbach citation: ama: Thommes K, Oertel S, Walgenbach P. Organizational Failure in the Aftermath of Institutional Upheaval. Organization Studies. 2016;37(8):1067-1087. apa: Thommes, K., Oertel, S., & Walgenbach, P. (2016). Organizational Failure in the Aftermath of Institutional Upheaval. Organization Studies, 37(8), 1067–1087. bibtex: '@article{Thommes_Oertel_Walgenbach_2016, title={Organizational Failure in the Aftermath of Institutional Upheaval}, volume={37}, number={8}, journal={Organization Studies}, author={Thommes, Kirsten and Oertel, Simon and Walgenbach, Peter}, year={2016}, pages={1067–1087} }' chicago: 'Thommes, Kirsten, Simon Oertel, and Peter Walgenbach. “Organizational Failure in the Aftermath of Institutional Upheaval.” Organization Studies 37, no. 8 (2016): 1067–87.' ieee: K. Thommes, S. Oertel, and P. Walgenbach, “Organizational Failure in the Aftermath of Institutional Upheaval,” Organization Studies, vol. 37, no. 8, pp. 1067–1087, 2016. mla: Thommes, Kirsten, et al. “Organizational Failure in the Aftermath of Institutional Upheaval.” Organization Studies, vol. 37, no. 8, 2016, pp. 1067–87. short: K. Thommes, S. Oertel, P. Walgenbach, Organization Studies 37 (2016) 1067–1087. date_created: 2018-10-31T09:30:16Z date_updated: 2022-01-06T07:01:39Z department: - _id: '178' - _id: '184' intvolume: ' 37' issue: '8' language: - iso: eng page: 1067-1087 publication: Organization Studies status: public title: Organizational Failure in the Aftermath of Institutional Upheaval type: journal_article user_id: '69384' volume: 37 year: '2016' ... --- _id: '4929' author: - first_name: Uschi full_name: Backes-Gellner, Uschi last_name: Backes-Gellner - first_name: Marlies full_name: Kluike, Marlies last_name: Kluike - first_name: Kerstin full_name: Pull, Kerstin last_name: Pull - first_name: Martin full_name: Schneider, Martin id: '471' last_name: Schneider orcid: https://orcid.org/0000-0002-6961-3716 - first_name: Silvia full_name: Teuber, Silvia last_name: Teuber citation: ama: 'Backes-Gellner U, Kluike M, Pull K, Schneider M, Teuber S. Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK. Journal of Business Economics. 2016;(7):751--772.' apa: 'Backes-Gellner, U., Kluike, M., Pull, K., Schneider, M., & Teuber, S. (2016). Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK. Journal of Business Economics, 7, 751--772.' bibtex: '@article{Backes-Gellner_Kluike_Pull_Schneider_Teuber_2016, title={Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK}, number={7}, journal={Journal of Business Economics}, author={Backes-Gellner, Uschi and Kluike, Marlies and Pull, Kerstin and Schneider, Martin and Teuber, Silvia}, year={2016}, pages={751--772} }' chicago: 'Backes-Gellner, Uschi, Marlies Kluike, Kerstin Pull, Martin Schneider, and Silvia Teuber. “Human Resource Management and Radical Innovation: A Fuzzy-Set QCA of US Multinationals in Germany, Switzerland, and the UK.” Journal of Business Economics, no. 7 (2016): 751--772.' ieee: 'U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, and S. Teuber, “Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK,” Journal of Business Economics, no. 7, pp. 751--772, 2016.' mla: 'Backes-Gellner, Uschi, et al. “Human Resource Management and Radical Innovation: A Fuzzy-Set QCA of US Multinationals in Germany, Switzerland, and the UK.” Journal of Business Economics, no. 7, 2016, pp. 751--772.' short: U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, S. Teuber, Journal of Business Economics (2016) 751--772. date_created: 2018-10-26T09:37:52Z date_updated: 2023-11-22T20:15:38Z department: - _id: '178' - _id: '185' issue: '7' language: - iso: eng page: 751--772 publication: Journal of Business Economics publication_status: published status: public title: 'Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK' type: journal_article user_id: '54657' year: '2016' ... --- _id: '47990' abstract: - lang: eng text: "Abstract\r\n Unternehmen, die über das Outsourcing von Personalfunktionen entscheiden, stehen vor einer komplexen Fragestellung, da mit dem Bezug extern erbrachter Personaldienstleistungen sehr unterschiedliche Wirkungen ausgelöst werden können. Diverse Theorieansätze machen Aussagen zu einzelnen Wirkungskategorien des Outsourcings. Jedoch gibt bisher kein Ansatz dem Entscheidungsträger in der Praxis eine umfassende Entscheidungshilfe. Hier setzt der vorliegende Artikel an: Aus Ansätzen zur zwischenbetrieblichen Arbeitsteilung wird ein umfassendes „Wirkungsset“ des Outsourcings von Personalfunktionen hergeleitet, welches sich als Checkliste relevanter Wirkungskategorien eignet und die Einseitigkeiten bisheriger Ansätze vermeidet." author: - first_name: Dorothea full_name: Alewell, Dorothea last_name: Alewell - first_name: Katrin full_name: Bähring, Katrin last_name: Bähring - first_name: Kirsten full_name: Thommes, Kirsten id: '72497' last_name: Thommes citation: ama: Alewell D, Bähring K, Thommes K. Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects. Arbeit. 2016;16(4):282-295. doi:10.1515/arbeit-2007-0404 apa: Alewell, D., Bähring, K., & Thommes, K. (2016). Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects. Arbeit, 16(4), 282–295. https://doi.org/10.1515/arbeit-2007-0404 bibtex: '@article{Alewell_Bähring_Thommes_2016, title={Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects}, volume={16}, DOI={10.1515/arbeit-2007-0404}, number={4}, journal={Arbeit}, publisher={Walter de Gruyter GmbH}, author={Alewell, Dorothea and Bähring, Katrin and Thommes, Kirsten}, year={2016}, pages={282–295} }' chicago: 'Alewell, Dorothea, Katrin Bähring, and Kirsten Thommes. “Die Wirkungen Des Outsourcings von Personalfunktionen – Ein Überblick Über Verschiedene Theoretische Ansätze Und Entwicklung Eines Umfassenden Wirkungssets/ Effects of the Outsourcing of Personnel Functions – an Overview of Several Theoretical Approaches and Development of a Comprehensive Set of Effects.” Arbeit 16, no. 4 (2016): 282–95. https://doi.org/10.1515/arbeit-2007-0404.' ieee: 'D. Alewell, K. Bähring, and K. Thommes, “Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects,” Arbeit, vol. 16, no. 4, pp. 282–295, 2016, doi: 10.1515/arbeit-2007-0404.' mla: Alewell, Dorothea, et al. “Die Wirkungen Des Outsourcings von Personalfunktionen – Ein Überblick Über Verschiedene Theoretische Ansätze Und Entwicklung Eines Umfassenden Wirkungssets/ Effects of the Outsourcing of Personnel Functions – an Overview of Several Theoretical Approaches and Development of a Comprehensive Set of Effects.” Arbeit, vol. 16, no. 4, Walter de Gruyter GmbH, 2016, pp. 282–95, doi:10.1515/arbeit-2007-0404. short: D. Alewell, K. Bähring, K. Thommes, Arbeit 16 (2016) 282–295. date_created: 2023-10-11T09:01:02Z date_updated: 2023-12-05T10:16:18Z department: - _id: '184' - _id: '178' doi: 10.1515/arbeit-2007-0404 intvolume: ' 16' issue: '4' keyword: - Industrial and Manufacturing Engineering language: - iso: eng page: 282-295 publication: Arbeit publication_identifier: issn: - 2365-984X - 0941-5025 publication_status: published publisher: Walter de Gruyter GmbH status: public title: Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects type: journal_article user_id: '42933' volume: 16 year: '2016' ... --- _id: '45732' author: - first_name: Lena full_name: Steinhoff, Lena id: '4336' last_name: Steinhoff - first_name: R. W. full_name: Palmatier, R. W. last_name: Palmatier citation: ama: 'Steinhoff L, Palmatier RW. Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. Journal of the Academy of Marketing Science. 2016;44(1):88-107. doi:10.1007/s11747-014-0405-6' apa: 'Steinhoff, L., & Palmatier, R. W. (2016). Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. Journal of the Academy of Marketing Science, 44(1), 88–107. https://doi.org/10.1007/s11747-014-0405-6' bibtex: '@article{Steinhoff_Palmatier_2016, title={Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}, volume={44}, DOI={10.1007/s11747-014-0405-6}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Steinhoff, Lena and Palmatier, R. W.}, year={2016}, pages={88–107} }' chicago: 'Steinhoff, Lena, and R. W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” Journal of the Academy of Marketing Science 44, no. 1 (2016): 88–107. https://doi.org/10.1007/s11747-014-0405-6.' ieee: 'L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects,” Journal of the Academy of Marketing Science, vol. 44, no. 1, pp. 88–107, 2016, doi: 10.1007/s11747-014-0405-6.' mla: 'Steinhoff, Lena, and R. W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” Journal of the Academy of Marketing Science, vol. 44, no. 1, 2016, pp. 88–107, doi:10.1007/s11747-014-0405-6.' short: L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2016) 88–107. date_created: 2023-06-22T16:45:16Z date_updated: 2024-01-15T16:10:35Z department: - _id: '733' doi: 10.1007/s11747-014-0405-6 intvolume: ' 44' issue: '1' language: - iso: eng page: 88-107 publication: Journal of the Academy of Marketing Science publication_status: published status: public title: 'Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects' type: journal_article user_id: '68445' volume: 44 year: '2016' ... --- _id: '45754' author: - first_name: Lena full_name: Steinhoff, Lena id: '4336' last_name: Steinhoff - first_name: E. full_name: Fang, E. last_name: Fang - first_name: R. W. full_name: Palmatier, R. W. last_name: Palmatier - first_name: K. full_name: Wang, K. last_name: Wang citation: ama: Steinhoff L, Fang E, Palmatier RW, Wang K. Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series.; 2016:16-121. apa: Steinhoff, L., Fang, E., Palmatier, R. W., & Wang, K. (2016). Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series (pp. 16–121). bibtex: '@book{Steinhoff_Fang_Palmatier_Wang_2016, title={Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series}, author={Steinhoff, Lena and Fang, E. and Palmatier, R. W. and Wang, K.}, year={2016}, pages={16–121} }' chicago: Steinhoff, Lena, E. Fang, R. W. Palmatier, and K. Wang. Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, 2016. ieee: L. Steinhoff, E. Fang, R. W. Palmatier, and K. Wang, Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series. 2016, pp. 16–121. mla: Steinhoff, Lena, et al. Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series. 2016, pp. 16–121. short: L. Steinhoff, E. Fang, R.W. Palmatier, K. Wang, Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, 2016. date_created: 2023-06-22T17:09:33Z date_updated: 2024-01-29T12:33:47Z department: - _id: '733' language: - iso: eng page: 16-121 publication_status: published related_material: link: - relation: confirmation url: https://www.msi.org/articles/resources/dynamic-effects-of-loyalty-rewards-for-contractual-customers/ status: public title: Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series type: working_paper user_id: '68445' year: '2016' ... --- _id: '46684' author: - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 - first_name: C. full_name: Backhaus, C. last_name: Backhaus - first_name: A. full_name: Eggert, A. last_name: Eggert - first_name: T. full_name: Pitsis, T. last_name: Pitsis citation: ama: 'Böhm E, Backhaus C, Eggert A, Pitsis T. Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective. In: 2016 AMA Winter Academic Conference, Las Vegas, NV. ; 2016.' apa: 'Böhm, E., Backhaus, C., Eggert, A., & Pitsis, T. (2016). Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective. 2016 AMA Winter Academic Conference, Las Vegas, NV. 2016 AMA Winter Academic Conference, Las Vegas, NV.' bibtex: '@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}, booktitle={2016 AMA Winter Academic Conference, Las Vegas, NV}, author={Böhm, Eva and Backhaus, C. and Eggert, A. and Pitsis, T.}, year={2016} }' chicago: 'Böhm, Eva, C. Backhaus, A. Eggert, and T. Pitsis. “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” In 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.' ieee: 'E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective,” presented at the 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.' mla: 'Böhm, Eva, et al. “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.' short: 'E. Böhm, C. Backhaus, A. Eggert, T. Pitsis, in: 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.' conference: location: Las Vegas, NV name: 2016 AMA Winter Academic Conference date_created: 2023-08-25T08:59:03Z date_updated: 2023-08-25T10:05:44Z department: - _id: '785' language: - iso: eng publication: 2016 AMA Winter Academic Conference, Las Vegas, NV publication_status: published status: public title: 'Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective' type: conference user_id: '49063' year: '2016' ... --- _id: '46683' author: - first_name: C. full_name: Cramer, C. last_name: Cramer - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 - first_name: A. full_name: Eggert, A. last_name: Eggert citation: ama: 'Cramer C, Böhm E, Eggert A. Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award). In: 2016 AMA Winter Academic Conference, Las Vegas, NV. ; 2016.' apa: 'Cramer, C., Böhm, E., & Eggert, A. (2016). Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award). 2016 AMA Winter Academic Conference, Las Vegas, NV. 2016 AMA Winter Academic Conference, Las Vegas, NV .' bibtex: '@inproceedings{Cramer_Böhm_Eggert_2016, title={Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)}, booktitle={2016 AMA Winter Academic Conference, Las Vegas, NV}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2016} }' chicago: 'Cramer, C., Eva Böhm, and A. Eggert. “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side (Ausgezeichnet Mit Best Paper Award).” In 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.' ieee: 'C. Cramer, E. Böhm, and A. Eggert, “Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award),” presented at the 2016 AMA Winter Academic Conference, Las Vegas, NV , 2016.' mla: 'Cramer, C., et al. “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side (Ausgezeichnet Mit Best Paper Award).” 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.' short: 'C. Cramer, E. Böhm, A. Eggert, in: 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.' conference: location: 'Las Vegas, NV ' name: 2016 AMA Winter Academic Conference date_created: 2023-08-25T08:58:08Z date_updated: 2023-08-25T10:05:53Z department: - _id: '785' language: - iso: eng publication: 2016 AMA Winter Academic Conference, Las Vegas, NV publication_status: published status: public title: 'Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)' type: conference user_id: '49063' year: '2016' ... --- _id: '46681' author: - first_name: A. full_name: Eggert, A. last_name: Eggert - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 - first_name: C. full_name: Cramer, C. last_name: Cramer citation: ama: 'Eggert A, Böhm E, Cramer C. Business Service Outsourcing in Manufacturing Firms: An Event Study. In: International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award). ; 2016.' apa: 'Eggert, A., Böhm, E., & Cramer, C. (2016). Business Service Outsourcing in Manufacturing Firms: An Event Study. International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award).' bibtex: '@inproceedings{Eggert_Böhm_Cramer_2016, title={Business Service Outsourcing in Manufacturing Firms: An Event Study}, booktitle={International Colloquium on Relationship Marketing (ICRM), Toulouse (nominiert für Best Paper Award)}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2016} }' chicago: 'Eggert, A., Eva Böhm, and C. Cramer. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” In International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.' ieee: 'A. Eggert, E. Böhm, and C. Cramer, “Business Service Outsourcing in Manufacturing Firms: An Event Study,” 2016.' mla: 'Eggert, A., et al. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.' short: 'A. Eggert, E. Böhm, C. Cramer, in: International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.' date_created: 2023-08-25T08:55:53Z date_updated: 2023-08-25T10:06:08Z department: - _id: '785' language: - iso: eng publication: International Colloquium on Relationship Marketing (ICRM), Toulouse (nominiert für Best Paper Award) publication_status: published status: public title: 'Business Service Outsourcing in Manufacturing Firms: An Event Study' type: conference user_id: '49063' year: '2016' ... --- _id: '46682' author: - first_name: C. full_name: Cramer, C. last_name: Cramer - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 - first_name: A. full_name: Eggert, A. last_name: Eggert citation: ama: 'Cramer C, Böhm E, Eggert A. The service award paradox. In: 45rd EMAC Annual Conference, Oslo. ; 2016.' apa: Cramer, C., Böhm, E., & Eggert, A. (2016). The service award paradox. 45rd EMAC Annual Conference, Oslo. 45rd EMAC Annual Conference, Oslo. bibtex: '@inproceedings{Cramer_Böhm_Eggert_2016, title={The service award paradox}, booktitle={45rd EMAC Annual Conference, Oslo}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2016} }' chicago: Cramer, C., Eva Böhm, and A. Eggert. “The Service Award Paradox.” In 45rd EMAC Annual Conference, Oslo, 2016. ieee: C. Cramer, E. Böhm, and A. Eggert, “The service award paradox,” presented at the 45rd EMAC Annual Conference, Oslo, 2016. mla: Cramer, C., et al. “The Service Award Paradox.” 45rd EMAC Annual Conference, Oslo, 2016. short: 'C. Cramer, E. Böhm, A. Eggert, in: 45rd EMAC Annual Conference, Oslo, 2016.' conference: location: Oslo name: 45rd EMAC Annual Conference date_created: 2023-08-25T08:57:02Z date_updated: 2023-08-25T10:06:02Z department: - _id: '785' language: - iso: eng publication: 45rd EMAC Annual Conference, Oslo publication_status: published status: public title: The service award paradox type: conference user_id: '49063' year: '2016' ... --- _id: '46663' author: - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 - first_name: C. full_name: Backhaus, C. last_name: Backhaus - first_name: A. full_name: Eggert, A. last_name: Eggert - first_name: T. full_name: Cummins, T. last_name: Cummins citation: ama: 'Böhm E, Backhaus C, Eggert A, Cummins T. Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective. Journal of Strategic Contracting and Negotiation,  (ausgezeichnet mit Best Paper Award). 2016;3(1-2):128-149.' apa: 'Böhm, E., Backhaus, C., Eggert, A., & Cummins, T. (2016). Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective. Journal of Strategic Contracting and Negotiation,  (Ausgezeichnet Mit Best Paper Award), 3(1–2), 128–149.' bibtex: '@article{Böhm_Backhaus_Eggert_Cummins_2016, title={Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}, volume={3}, number={1–2}, journal={Journal of Strategic Contracting and Negotiation,  (ausgezeichnet mit Best Paper Award)}, author={Böhm, Eva and Backhaus, C. and Eggert, A. and Cummins, T.}, year={2016}, pages={128–149} }' chicago: 'Böhm, Eva, C. Backhaus, A. Eggert, and T. Cummins. “Understanding Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” Journal of Strategic Contracting and Negotiation,  (Ausgezeichnet Mit Best Paper Award) 3, no. 1–2 (2016): 128–49.' ieee: 'E. Böhm, C. Backhaus, A. Eggert, and T. Cummins, “Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective,” Journal of Strategic Contracting and Negotiation,  (ausgezeichnet mit Best Paper Award), vol. 3, no. 1–2, pp. 128–149, 2016.' mla: 'Böhm, Eva, et al. “Understanding Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” Journal of Strategic Contracting and Negotiation,  (Ausgezeichnet Mit Best Paper Award), vol. 3, no. 1–2, 2016, pp. 128–49.' short: E. Böhm, C. Backhaus, A. Eggert, T. Cummins, Journal of Strategic Contracting and Negotiation,  (Ausgezeichnet Mit Best Paper Award) 3 (2016) 128–149. date_created: 2023-08-25T07:21:14Z date_updated: 2023-08-25T10:07:59Z department: - _id: '785' intvolume: ' 3' issue: 1-2 language: - iso: eng page: 128-149 publication: Journal of Strategic Contracting and Negotiation, (ausgezeichnet mit Best Paper Award) publication_status: published status: public title: 'Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective' type: journal_article user_id: '49063' volume: 3 year: '2016' ... --- _id: '46664' author: - first_name: I. full_name: Garnefeld, I. last_name: Garnefeld - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 - first_name: L. full_name: Feider, L. last_name: Feider citation: ama: 'Garnefeld I, Böhm E, Feider L. Retourenmanagement zur Steigerung des Kundenwerts. In: Günther B, Helm S, Eggert A, eds. Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen. 2nd ed. ; 2016.' apa: 'Garnefeld, I., Böhm, E., & Feider, L. (2016). Retourenmanagement zur Steigerung des Kundenwerts. In B. Günther, S. Helm, & A. Eggert (Eds.), Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen (2nd ed.).' bibtex: '@inbook{Garnefeld_Böhm_Feider_2016, edition={2}, title={Retourenmanagement zur Steigerung des Kundenwerts}, booktitle={Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen}, author={Garnefeld, I. and Böhm, Eva and Feider, L.}, editor={Günther, B. and Helm, S. and Eggert, A.}, year={2016} }' chicago: 'Garnefeld, I., Eva Böhm, and L. Feider. “Retourenmanagement zur Steigerung des Kundenwerts.” In Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, edited by B. Günther, S. Helm, and A. Eggert, 2nd ed., 2016.' ieee: 'I. Garnefeld, E. Böhm, and L. Feider, “Retourenmanagement zur Steigerung des Kundenwerts,” in Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, 2nd ed., B. Günther, S. Helm, and A. Eggert, Eds. 2016.' mla: 'Garnefeld, I., et al. “Retourenmanagement zur Steigerung des Kundenwerts.” Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, edited by B. Günther et al., 2nd ed., 2016.' short: 'I. Garnefeld, E. Böhm, L. Feider, in: B. Günther, S. Helm, A. Eggert (Eds.), Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, 2nd ed., 2016.' date_created: 2023-08-25T07:22:49Z date_updated: 2023-08-25T10:07:53Z department: - _id: '785' edition: '2' editor: - first_name: B. full_name: Günther, B. last_name: Günther - first_name: S. full_name: Helm, S. last_name: Helm - first_name: A. full_name: Eggert, A. last_name: Eggert language: - iso: ger publication: 'Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen' publication_status: published status: public title: Retourenmanagement zur Steigerung des Kundenwerts type: book_chapter user_id: '49063' year: '2016' ... --- _id: '46640' author: - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 - first_name: Andreas full_name: Eggert, Andreas last_name: Eggert - first_name: Christoph full_name: Thiesbrummel, Christoph last_name: Thiesbrummel citation: ama: 'Böhm E, Eggert A, Thiesbrummel C. Service transition: A viable option for manufacturing companies with deteriorating financial performance? Industrial Marketing Management. 2016;60(1):101-111. doi:10.1016/j.indmarman.2016.04.007' apa: 'Böhm, E., Eggert, A., & Thiesbrummel, C. (2016). Service transition: A viable option for manufacturing companies with deteriorating financial performance? Industrial Marketing Management, 60(1), 101–111. https://doi.org/10.1016/j.indmarman.2016.04.007' bibtex: '@article{Böhm_Eggert_Thiesbrummel_2016, title={Service transition: A viable option for manufacturing companies with deteriorating financial performance?}, volume={60}, DOI={10.1016/j.indmarman.2016.04.007}, number={1}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Böhm, Eva and Eggert, Andreas and Thiesbrummel, Christoph}, year={2016}, pages={101–111} }' chicago: 'Böhm, Eva, Andreas Eggert, and Christoph Thiesbrummel. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?” Industrial Marketing Management 60, no. 1 (2016): 101–11. https://doi.org/10.1016/j.indmarman.2016.04.007.' ieee: 'E. Böhm, A. Eggert, and C. Thiesbrummel, “Service transition: A viable option for manufacturing companies with deteriorating financial performance?,” Industrial Marketing Management, vol. 60, no. 1, pp. 101–111, 2016, doi: 10.1016/j.indmarman.2016.04.007.' mla: 'Böhm, Eva, et al. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?” Industrial Marketing Management, vol. 60, no. 1, Elsevier BV, 2016, pp. 101–11, doi:10.1016/j.indmarman.2016.04.007.' short: E. Böhm, A. Eggert, C. Thiesbrummel, Industrial Marketing Management 60 (2016) 101–111. date_created: 2023-08-22T13:31:06Z date_updated: 2023-09-01T10:19:09Z department: - _id: '785' doi: 10.1016/j.indmarman.2016.04.007 intvolume: ' 60' issue: '1' keyword: - Marketing language: - iso: eng page: 101-111 publication: Industrial Marketing Management publication_identifier: issn: - 0019-8501 publication_status: published publisher: Elsevier BV status: public title: 'Service transition: A viable option for manufacturing companies with deteriorating financial performance?' type: journal_article user_id: '49063' volume: 60 year: '2016' ... --- _id: '45747' author: - first_name: Carina full_name: Witte, Carina id: '23755' last_name: Witte - first_name: Lena full_name: Steinhoff, Lena id: '4336' last_name: Steinhoff - first_name: Andreas full_name: Eggert, Andreas last_name: Eggert citation: ama: 'Witte C, Steinhoff L, Eggert A. The Power of Gift Purchases in Strengthening Customer-Company Relationships. In: Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo. ; 2016.' apa: Witte, C., Steinhoff, L., & Eggert, A. (2016). The Power of Gift Purchases in Strengthening Customer-Company Relationships. Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo. Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo. bibtex: '@inproceedings{Witte_Steinhoff_Eggert_2016, title={The Power of Gift Purchases in Strengthening Customer-Company Relationships}, booktitle={Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo}, author={Witte, Carina and Steinhoff, Lena and Eggert, Andreas}, year={2016} }' chicago: Witte, Carina, Lena Steinhoff, and Andreas Eggert. “The Power of Gift Purchases in Strengthening Customer-Company Relationships.” In Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016. ieee: C. Witte, L. Steinhoff, and A. Eggert, “The Power of Gift Purchases in Strengthening Customer-Company Relationships,” presented at the Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016. mla: Witte, Carina, et al. “The Power of Gift Purchases in Strengthening Customer-Company Relationships.” Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016. short: 'C. Witte, L. Steinhoff, A. Eggert, in: Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016.' conference: location: Oslo name: Proceedings of the 45th European Marketing Academy (EMAC) Conference date_created: 2023-06-22T17:02:46Z date_updated: 2024-11-08T10:43:44Z department: - _id: '733' language: - iso: eng publication: Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo publication_status: published status: public title: The Power of Gift Purchases in Strengthening Customer-Company Relationships type: conference user_id: '4336' year: '2016' ... --- _id: '63915' author: - first_name: Jenny full_name: Bartuli, Jenny last_name: Bartuli - first_name: Behnud full_name: Mir Djawadi, Behnud id: '26032' last_name: Mir Djawadi orcid: 0000-0002-6271-5912 - first_name: Fahr full_name: René, Fahr last_name: René citation: ama: 'Bartuli J, Mir Djawadi B, René F. Business Ethics in Organizations: An Experimental Examination of Whistleblowing and Personality. Vol No. 10190.; 2016.' apa: 'Bartuli, J., Mir Djawadi, B., & René, F. (2016). Business Ethics in Organizations: An Experimental Examination of Whistleblowing and Personality: Vol. No. 10190.' bibtex: '@book{Bartuli_Mir Djawadi_René_2016, series={IZA Discussion Paper }, title={Business Ethics in Organizations: An Experimental Examination of Whistleblowing and Personality}, volume={No. 10190}, author={Bartuli, Jenny and Mir Djawadi, Behnud and René, Fahr}, year={2016}, collection={IZA Discussion Paper } }' chicago: 'Bartuli, Jenny, Behnud Mir Djawadi, and Fahr René. Business Ethics in Organizations: An Experimental Examination of Whistleblowing and Personality. Vol. No. 10190. IZA Discussion Paper , 2016.' ieee: 'J. Bartuli, B. Mir Djawadi, and F. René, Business Ethics in Organizations: An Experimental Examination of Whistleblowing and Personality, vol. No. 10190. 2016.' mla: 'Bartuli, Jenny, et al. Business Ethics in Organizations: An Experimental Examination of Whistleblowing and Personality. 2016.' short: 'J. Bartuli, B. Mir Djawadi, F. René, Business Ethics in Organizations: An Experimental Examination of Whistleblowing and Personality, 2016.' date_created: 2026-02-06T14:07:08Z date_updated: 2026-03-27T16:11:33Z ddc: - '330' department: - _id: '179' file: - access_level: closed content_type: application/pdf creator: bdjawadi date_created: 2026-02-06T14:09:02Z date_updated: 2026-02-06T14:09:02Z file_id: '63916' file_name: dp10190_2016.pdf file_size: 831017 relation: main_file success: 1 file_date_updated: 2026-02-06T14:09:02Z has_accepted_license: '1' language: - iso: eng series_title: 'IZA Discussion Paper ' status: public title: 'Business Ethics in Organizations: An Experimental Examination of Whistleblowing and Personality' type: working_paper user_id: '26032' volume: No. 10190 year: '2016' ... --- _id: '63914' author: - first_name: Behnud full_name: Mir Djawadi, Behnud id: '26032' last_name: Mir Djawadi orcid: 0000-0002-6271-5912 - first_name: René full_name: Fahr, René id: '111' last_name: Fahr - first_name: Florian full_name: Turk, Florian last_name: Turk citation: ama: 'Mir Djawadi B, Fahr R, Turk F. Tailored Financial Incentives to Fight Medical Non-Persistence in Therapeutic Treatment: A Behavioral Economic Engineering Approach. SSRN Electronic Journal. Published online 2016. doi:10.2139/ssrn.2713058' apa: 'Mir Djawadi, B., Fahr, R., & Turk, F. (2016). Tailored Financial Incentives to Fight Medical Non-Persistence in Therapeutic Treatment: A Behavioral Economic Engineering Approach. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2713058' bibtex: '@article{Mir Djawadi_Fahr_Turk_2016, title={Tailored Financial Incentives to Fight Medical Non-Persistence in Therapeutic Treatment: A Behavioral Economic Engineering Approach}, DOI={10.2139/ssrn.2713058}, journal={SSRN Electronic Journal}, publisher={Elsevier BV}, author={Mir Djawadi, Behnud and Fahr, René and Turk, Florian}, year={2016} }' chicago: 'Mir Djawadi, Behnud, René Fahr, and Florian Turk. “Tailored Financial Incentives to Fight Medical Non-Persistence in Therapeutic Treatment: A Behavioral Economic Engineering Approach.” SSRN Electronic Journal, 2016. https://doi.org/10.2139/ssrn.2713058.' ieee: 'B. Mir Djawadi, R. Fahr, and F. Turk, “Tailored Financial Incentives to Fight Medical Non-Persistence in Therapeutic Treatment: A Behavioral Economic Engineering Approach,” SSRN Electronic Journal, 2016, doi: 10.2139/ssrn.2713058.' mla: 'Mir Djawadi, Behnud, et al. “Tailored Financial Incentives to Fight Medical Non-Persistence in Therapeutic Treatment: A Behavioral Economic Engineering Approach.” SSRN Electronic Journal, Elsevier BV, 2016, doi:10.2139/ssrn.2713058.' short: B. Mir Djawadi, R. Fahr, F. Turk, SSRN Electronic Journal (2016). date_created: 2026-02-06T14:01:42Z date_updated: 2026-03-27T16:12:10Z department: - _id: '179' doi: 10.2139/ssrn.2713058 language: - iso: eng publication: SSRN Electronic Journal publication_identifier: issn: - 1556-5068 publication_status: published publisher: Elsevier BV status: public title: 'Tailored Financial Incentives to Fight Medical Non-Persistence in Therapeutic Treatment: A Behavioral Economic Engineering Approach' type: journal_article user_id: '26032' year: '2016' ... --- _id: '3309' author: - first_name: Patrizia full_name: Fanasch, Patrizia last_name: Fanasch citation: ama: Fanasch P. Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn; 2015. apa: Fanasch, P. (2015). Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn. bibtex: '@book{Fanasch_2015, title={Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg}, publisher={Universität Paderborn}, author={Fanasch, Patrizia}, year={2015} }' chicago: Fanasch, Patrizia. Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn, 2015. ieee: P. Fanasch, Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn, 2015. mla: Fanasch, Patrizia. Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn, 2015. short: P. Fanasch, Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg, Universität Paderborn, 2015. date_created: 2018-06-22T11:57:31Z date_updated: 2022-01-06T06:59:10Z department: - _id: '183' language: - iso: ger project: - _id: '1' name: SFB 901 - _id: '2' name: SFB 901 - Project Area A - _id: '8' name: SFB 901 - Subproject A4 publisher: Universität Paderborn status: public supervisor: - first_name: Bernd full_name: Frick, Bernd last_name: Frick title: Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg type: mastersthesis user_id: '477' year: '2015' ... --- _id: '3310' author: - first_name: Gregor Paul full_name: Walczok, Gregor Paul last_name: Walczok citation: ama: Walczok GP. Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn; 2015. apa: Walczok, G. P. (2015). Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn. bibtex: '@book{Walczok_2015, title={Die Veränderung des Mobilfunkmarktes durch die Discountanbieter}, publisher={Universität Paderborn}, author={Walczok, Gregor Paul}, year={2015} }' chicago: Walczok, Gregor Paul. Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn, 2015. ieee: G. P. Walczok, Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn, 2015. mla: Walczok, Gregor Paul. Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn, 2015. short: G.P. Walczok, Die Veränderung des Mobilfunkmarktes durch die Discountanbieter, Universität Paderborn, 2015. date_created: 2018-06-22T11:59:36Z date_updated: 2022-01-06T06:59:10Z department: - _id: '183' language: - iso: ger project: - _id: '1' name: SFB 901 - _id: '2' name: SFB 901 - Project Area A - _id: '8' name: SFB 901 - Subproject A4 publisher: Universität Paderborn status: public supervisor: - first_name: Bernd full_name: Frick, Bernd last_name: Frick title: Die Veränderung des Mobilfunkmarktes durch die Discountanbieter type: bachelorsthesis user_id: '477' year: '2015' ... --- _id: '288' abstract: - lang: eng text: Experience goods are characterised by information asymmetry and a lack of ex ante knowledge of product quality, such that reliable external signals of quality are likely to be highly valued. Two potentially credible sources of such information are reviews from professional critics and ‘word of mouth’ from other consumers. This paper makes a direct comparison between the relative influences and interactions of reviews from both of these sources on the sales performance of video game software. In order to empirically estimate and separate the effects of the two signals, we analyze a sample of 1480 video games and their sales figures between 2004 and 2010. We find evidence to suggest that even after taking steps to control for endogeneity, reviews from professional critics have a significantly positive influence on sales which outweighs that from consumer reviews. We also find evidence to suggest that reviews from professional critics also interact significantly with other signals of product quality. Consequently, we contend that professional critics adopt the role of an influencer, whereas word-of-mouth opinion acts more as a predictor of sales in the market for video games. author: - first_name: Joe full_name: Cox, Joe last_name: Cox - first_name: Daniel full_name: Kaimann, Daniel id: '18949' last_name: Kaimann citation: ama: Cox J, Kaimann D. How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry. Journal of Consumer Behaviour. 2015;14(6):366-377. doi:10.1002/cb.1553 apa: Cox, J., & Kaimann, D. (2015). How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry. Journal of Consumer Behaviour, 14(6), 366–377. https://doi.org/10.1002/cb.1553 bibtex: '@article{Cox_Kaimann_2015, title={How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry}, volume={14}, DOI={10.1002/cb.1553}, number={6}, journal={Journal of Consumer Behaviour}, publisher={Wiley Online Library}, author={Cox, Joe and Kaimann, Daniel}, year={2015}, pages={366–377} }' chicago: 'Cox, Joe, and Daniel Kaimann. “How Do Reviews from Professional Critics Interact with Other Signals of Product Quality? Evidence from the Video Game Industry.” Journal of Consumer Behaviour 14, no. 6 (2015): 366–77. https://doi.org/10.1002/cb.1553.' ieee: J. Cox and D. Kaimann, “How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry,” Journal of Consumer Behaviour, vol. 14, no. 6, pp. 366–377, 2015. mla: Cox, Joe, and Daniel Kaimann. “How Do Reviews from Professional Critics Interact with Other Signals of Product Quality? Evidence from the Video Game Industry.” Journal of Consumer Behaviour, vol. 14, no. 6, Wiley Online Library, 2015, pp. 366–77, doi:10.1002/cb.1553. short: J. Cox, D. Kaimann, Journal of Consumer Behaviour 14 (2015) 366–377. date_created: 2017-10-17T12:41:48Z date_updated: 2022-01-06T06:58:25Z ddc: - '040' department: - _id: '183' doi: 10.1002/cb.1553 file: - access_level: closed content_type: application/pdf creator: florida date_created: 2018-03-21T09:24:24Z date_updated: 2018-03-21T09:24:24Z file_id: '1467' file_name: 288-Cox_et_al-2015-Journal_of_Consumer_Behaviour.pdf file_size: 386704 relation: main_file success: 1 file_date_updated: 2018-03-21T09:24:24Z has_accepted_license: '1' intvolume: ' 14' issue: '6' language: - iso: eng page: 366-377 project: - _id: '1' name: SFB 901 - _id: '8' name: SFB 901 - Subprojekt A4 - _id: '2' name: SFB 901 - Project Area A publication: Journal of Consumer Behaviour publisher: Wiley Online Library status: public title: How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry type: journal_article user_id: '18949' volume: 14 year: '2015' ...