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Wübker, Health Economics 20 (2011) 1281–1297.","chicago":"Schmitz, Hendrik, and Ansgar Wübker. “What Determines Influenza Vaccination Take-up of Elderly Europeans?” <i>Health Economics</i> 20, no. 11 (2011): 1281–97. <a href=\"https://doi.org/10.1002/hec.1672\">https://doi.org/10.1002/hec.1672</a>.","mla":"Schmitz, Hendrik, and Ansgar Wübker. “What Determines Influenza Vaccination Take-up of Elderly Europeans?” <i>Health Economics</i>, vol. 20, no. 11, 2011, pp. 1281–97, doi:<a href=\"https://doi.org/10.1002/hec.1672\">10.1002/hec.1672</a>.","ama":"Schmitz H, Wübker A. What determines influenza vaccination take-up of elderly Europeans? <i>Health Economics</i>. 2011;20(11):1281-1297. doi:<a href=\"https://doi.org/10.1002/hec.1672\">10.1002/hec.1672</a>","bibtex":"@article{Schmitz_Wübker_2011, title={What determines influenza vaccination take-up of elderly Europeans?}, volume={20}, DOI={<a href=\"https://doi.org/10.1002/hec.1672\">10.1002/hec.1672</a>}, number={11}, journal={Health Economics}, author={Schmitz, Hendrik and Wübker, Ansgar}, year={2011}, pages={1281–1297} }"},"type":"journal_article","department":[{"_id":"281"},{"_id":"475"}],"date_created":"2018-06-06T10:54:47Z","publication_status":"published","date_updated":"2022-03-10T14:15:28Z","intvolume":"        20","year":"2011","status":"public","title":"What determines influenza vaccination take-up of elderly Europeans?","author":[{"id":"48879","full_name":"Schmitz, Hendrik","last_name":"Schmitz","first_name":"Hendrik"},{"first_name":"Ansgar","last_name":"Wübker","full_name":"Wübker, Ansgar"}],"user_id":"53779","doi":"10.1002/hec.1672","volume":20,"page":"1281-1297","language":[{"iso":"eng"}],"_id":"3076"},{"date_created":"2018-06-06T10:55:21Z","type":"journal_article","department":[{"_id":"281"},{"_id":"475"}],"issue":"2","publication":"Economics Letters","citation":{"mla":"Schmitz, Hendrik. “Direct Evidence of Risk Aversion as a Source of Advantageous Selection in Health Insurance.” <i>Economics Letters</i>, vol. 113, no. 2, 2011, pp. 180–82, doi:<a href=\"https://doi.org/10.1016/j.econlet.2011.06.016\">10.1016/j.econlet.2011.06.016</a>.","ama":"Schmitz H. 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Pater, (2011).","chicago":"Xue, Yudong, Takashi  Irohara,  Benjamin Kl{\\\"o}pper, and Jan-Patrick Pater. “CO<sup>2</sup>-Emmission Aware Pareto Optimization for International Transportation with Time Tables.” 21st International Conference on Production Research, 2011.","bibtex":"@article{Xue_ Irohara_Kl{\\\"o}pper_Pater_2011, series={21st International Conference on Production Research}, title={CO<sup>2</sup>-Emmission aware pareto optimization for international transportation with time tables}, author={Xue, Yudong and  Irohara, Takashi and Kl{\\\"o}pper,  Benjamin and Pater, Jan-Patrick}, year={2011}, collection={21st International Conference on Production Research} }","apa":"Xue, Y.,  Irohara, T., Kl{\\\"o}pper,  Benjamin, &#38; Pater, J.-P. (2011). <i>CO<sup>2</sup>-Emmission aware pareto optimization for international transportation with time tables</i>.","mla":"Xue, Yudong, et al. <i>CO<sup>2</sup>-Emmission Aware Pareto Optimization for International Transportation with Time Tables</i>. 2011.","ieee":"Y. Xue, T.  Irohara,  Benjamin Kl{\\\"o}pper, and J.-P. Pater, “CO<sup>2</sup>-Emmission aware pareto optimization for international transportation with time tables.” 2011."},"date_created":"2021-10-16T16:42:09Z","department":[{"_id":"671"}],"type":"conference","author":[{"first_name":"Yudong","last_name":"Xue","full_name":"Xue, Yudong"},{"first_name":"Takashi","last_name":" Irohara","full_name":" Irohara, Takashi"},{"full_name":"Kl{\\\"o}pper,  Benjamin","first_name":" Benjamin","last_name":"Kl{\\\"o}pper"},{"last_name":"Pater","first_name":"Jan-Patrick","full_name":"Pater, Jan-Patrick"}],"conference":{"start_date":"2011-07-31","end_date":"2011-08-04"},"status":"public","title":"CO²-Emmission aware pareto optimization for international transportation with time tables","year":"2011","publication_status":"published","date_updated":"2022-01-25T18:14:18Z","language":[{"iso":"eng"}],"_id":"26371","series_title":"21st International Conference on Production Research","alternative_title":["Innovation in Product and Production, 21st International Conference on Production Research"],"user_id":"71124"},{"publication_status":"published","date_updated":"2022-01-25T18:14:04Z","year":"2011","status":"public","title":"Efficiency in automotive assembly lines","author":[{"full_name":"Sommer-Dittrich, Thomas ","last_name":"Sommer-Dittrich","first_name":"Thomas "},{"full_name":"Ziegler, M","last_name":"Ziegler","first_name":"M"},{"full_name":"Altemeier, Simon","first_name":"Simon","last_name":"Altemeier"}],"conference":{"end_date":"2011-08-04","start_date":"2011-07-31"},"user_id":"71124","_id":"26370","series_title":"21st International Conference on Production Research","language":[{"iso":"eng"}],"citation":{"apa":"Sommer-Dittrich, T., Ziegler, M., &#38; Altemeier, S. (2011). <i>Efficiency in automotive assembly lines</i>.","ieee":"T. Sommer-Dittrich, M. Ziegler, and S. Altemeier, “Efficiency in automotive assembly lines.” 2011.","short":"T. Sommer-Dittrich, M. Ziegler, S. Altemeier, (2011).","chicago":"Sommer-Dittrich, Thomas , M Ziegler, and Simon Altemeier. “Efficiency in Automotive Assembly Lines.” 21st International Conference on Production Research, 2011.","mla":"Sommer-Dittrich, Thomas, et al. <i>Efficiency in Automotive Assembly Lines</i>. 2011.","ama":"Sommer-Dittrich T, Ziegler M, Altemeier S. Efficiency in automotive assembly lines. Published online 2011.","bibtex":"@article{Sommer-Dittrich_Ziegler_Altemeier_2011, series={21st International Conference on Production Research}, title={Efficiency in automotive assembly lines}, author={Sommer-Dittrich, Thomas  and Ziegler, M and Altemeier, Simon}, year={2011}, collection={21st International Conference on Production Research} }"},"type":"conference","department":[{"_id":"671"}],"date_created":"2021-10-16T12:46:43Z"},{"user_id":"71124","volume":33,"page":"721-749","_id":"26380","language":[{"iso":"eng"}],"publication_status":"published","date_updated":"2022-01-25T18:15:03Z","intvolume":"        33","status":"public","year":"2011","title":"Inventory relocation for overlapping disaster settigs in humanitarian operations","author":[{"first_name":"Beate","last_name":"Rottkemper","full_name":"Rottkemper, Beate"},{"last_name":"Fischer","first_name":"Kathrin ","full_name":"Fischer, Kathrin "},{"full_name":"Blecken, Alexander","last_name":"Blecken","first_name":"Alexander"},{"full_name":"Danne, Christoph","last_name":"Danne","first_name":"Christoph"}],"type":"journal_article","department":[{"_id":"671"}],"date_created":"2021-10-16T17:50:18Z","abstract":[{"text":"The number and scale of humanitarian operations has significantly increased during the past decades due to the rising number of humanitarian emergencies and natural disasters worldwide. Therefore, the development of appropriate planning methods for optimization of the respective supply chains is constantly growing in importance. A specific problem in the context of humanitarian operations is the supply of relief items to the affected areas after the occurrende of a sudden change in demand or supply, for example, due to an epidemic or to unexpected shortages, durng an ongoing humanitarian action. When such overlapping disasters occur, goods must be relocated to existing depots in a way which enables rapid suppply to regions with new and urgent demand. At the same time, ongoing operations have to continue, i. e., the other regions should not suffer from shortages, and possible future emergencies must be taken into account. This is a planning situation under uncertainty as it is not known in advance if and where a disruption - and hence additional demand - will occur. In this paper, an optimization model for such situations is developed based n penalty costs for non-satishied demand. A rolling horizon approach for solving the model is presented, and it is shown that taking into account the possibility of future disruptions can helb to balance inventories and to reduce total non-served demand.","lang":"eng"}],"publication":"OR Spectrum","issue":"3","citation":{"bibtex":"@article{Rottkemper_Fischer_Blecken_Danne_2011, title={Inventory relocation for overlapping disaster settigs in humanitarian operations}, volume={33}, number={3}, journal={OR Spectrum}, author={Rottkemper, Beate and Fischer, Kathrin  and Blecken, Alexander and Danne, Christoph}, year={2011}, pages={721–749} }","ama":"Rottkemper B, Fischer K, Blecken A, Danne C. Inventory relocation for overlapping disaster settigs in humanitarian operations. <i>OR Spectrum</i>. 2011;33(3):721-749.","mla":"Rottkemper, Beate, et al. “Inventory Relocation for Overlapping Disaster Settigs in Humanitarian Operations.” <i>OR Spectrum</i>, vol. 33, no. 3, 2011, pp. 721–49.","chicago":"Rottkemper, Beate, Kathrin  Fischer, Alexander Blecken, and Christoph Danne. “Inventory Relocation for Overlapping Disaster Settigs in Humanitarian Operations.” <i>OR Spectrum</i> 33, no. 3 (2011): 721–49.","short":"B. Rottkemper, K. Fischer, A. Blecken, C. Danne, OR Spectrum 33 (2011) 721–749.","ieee":"B. Rottkemper, K. Fischer, A. Blecken, and C. Danne, “Inventory relocation for overlapping disaster settigs in humanitarian operations,” <i>OR Spectrum</i>, vol. 33, no. 3, pp. 721–749, 2011.","apa":"Rottkemper, B., Fischer, K., Blecken, A., &#38; Danne, C. (2011). Inventory relocation for overlapping disaster settigs in humanitarian operations. <i>OR Spectrum</i>, <i>33</i>(3), 721–749."}},{"type":"conference","department":[{"_id":"671"}],"place":"London, UK","date_created":"2021-10-16T17:40:01Z","publication":"Proceedings of the International Conference on Information Society (i-Society 2011)","citation":{"bibtex":"@inproceedings{Schuster_Lee_Kobothanassi_Bargel_Geierhos_2011, place={London, UK}, title={SCM - A Simple, Modular and Flexible Customer Interaction Management System}, booktitle={Proceedings of the International Conference on Information Society (i-Society 2011)}, publisher={IEEE}, author={Schuster, J{\\\"o}rg and Lee, Yeong Su and Kobothanassi, Despina and Bargel, Matthias and Geierhos, Michaela}, year={2011}, pages={153–158} }","ama":"Schuster J, Lee YS, Kobothanassi D, Bargel M, Geierhos M. SCM - A Simple, Modular and Flexible Customer Interaction Management System. In: <i>Proceedings of the International Conference on Information Society (i-Society 2011)</i>. IEEE; 2011:153-158.","mla":"Schuster, J{\\\"o}rg, et al. “SCM - A Simple, Modular and Flexible Customer Interaction Management System.” <i>Proceedings of the International Conference on Information Society (i-Society 2011)</i>, IEEE, 2011, pp. 153–58.","short":"J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: Proceedings of the International Conference on Information Society (i-Society 2011), IEEE, London, UK, 2011, pp. 153–158.","chicago":"Schuster, J{\\\"o}rg, Yeong Su Lee, Despina Kobothanassi, Matthias Bargel, and Michaela Geierhos. “SCM - A Simple, Modular and Flexible Customer Interaction Management System.” In <i>Proceedings of the International Conference on Information Society (i-Society 2011)</i>, 153–58. London, UK: IEEE, 2011.","ieee":"J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM - A Simple, Modular and Flexible Customer Interaction Management System,” in <i>Proceedings of the International Conference on Information Society (i-Society 2011)</i>, 2011, pp. 153–158.","apa":"Schuster, J., Lee, Y. S., Kobothanassi, D., Bargel, M., &#38; Geierhos, M. (2011). SCM - A Simple, Modular and Flexible Customer Interaction Management System. <i>Proceedings of the International Conference on Information Society (i-Society 2011)</i>, 153–158."},"user_id":"71124","page":"153-158","_id":"26376","language":[{"iso":"eng"}],"publisher":"IEEE","date_updated":"2022-01-25T18:14:51Z","publication_status":"published","year":"2011","title":"SCM - A Simple, Modular and Flexible Customer Interaction Management System","status":"public","conference":{"start_date":"2011-06-26","end_date":"2011-06-29"},"author":[{"last_name":"Schuster","first_name":"J{\\\"o}rg","full_name":"Schuster, J{\\\"o}rg"},{"full_name":"Lee, Yeong Su","last_name":"Lee","first_name":"Yeong Su"},{"full_name":"Kobothanassi, Despina","first_name":"Despina","last_name":"Kobothanassi"},{"last_name":"Bargel","first_name":"Matthias","full_name":"Bargel, Matthias"},{"full_name":"Geierhos, Michaela","orcid":"0000-0002-8180-5606","first_name":"Michaela","last_name":"Geierhos","id":"42496"}],"publication_identifier":{"isbn":["978-0-9564263-8-3"]}},{"alternative_title":["Innovation in Product and Production"],"user_id":"71124","language":[{"iso":"eng"}],"_id":"26375","series_title":"21st International Conference on Production Research","publication_status":"published","date_updated":"2022-01-25T18:14:34Z","author":[{"last_name":"Klinkner","first_name":"Raimund ","full_name":"Klinkner, Raimund "},{"full_name":"K{\\, Albrecht ","last_name":"K{\\","first_name":"Albrecht "},{"full_name":"Becker, Roland","last_name":"Becker","first_name":"Roland"},{"full_name":"Winkler, Tanja","last_name":"Winkler","first_name":"Tanja"},{"last_name":"D{\\","first_name":"Dietrich","full_name":"D{\\, Dietrich"}],"conference":{"end_date":"2011-08-04","start_date":"2011-07-31","name":"21st International Conference on Production Research"},"status":"public","year":"2011","title":"Four level approach to design companywide production networks","department":[{"_id":"671"}],"type":"conference","date_created":"2021-10-16T17:21:18Z","citation":{"short":"R. Klinkner, A. K{\\, R. Becker, T. Winkler, D. D{\\, (2011).","chicago":"Klinkner, Raimund , Albrecht  K{\\, Roland Becker, Tanja Winkler, and Dietrich D{\\. “Four Level Approach to Design Companywide Production Networks.” 21st International Conference on Production Research, 2011.","ieee":"R. Klinkner, A. K{\\, R. Becker, T. Winkler, and D. D{\\, “Four level approach to design companywide production networks.” 2011.","apa":"Klinkner, R., K{\\, A., Becker, R., Winkler, T., &#38; D{\\, D. (2011). <i>Four level approach to design companywide production networks</i>. 21st International Conference on Production Research.","bibtex":"@article{Klinkner_K{\\_Becker_Winkler_D{\\_2011, series={21st International Conference on Production Research}, title={Four level approach to design companywide production networks}, author={Klinkner, Raimund  and K{\\, Albrecht  and Becker, Roland and Winkler, Tanja and D{\\, Dietrich}, year={2011}, collection={21st International Conference on Production Research} }","ama":"Klinkner R, K{\\ A, Becker R, Winkler T, D{\\ D. Four level approach to design companywide production networks. Published online 2011.","mla":"Klinkner, Raimund, et al. <i>Four Level Approach to Design Companywide Production Networks</i>. 2011."}},{"series_title":"21st International Conference on Production Research","_id":"26373","language":[{"iso":"eng"}],"alternative_title":["Innovation in Product and Production"],"user_id":"71124","author":[{"full_name":"Brodkorb, Daniel ","first_name":"Daniel ","last_name":"Brodkorb"},{"last_name":"Dangelmaier","first_name":"Wilhelm","full_name":"Dangelmaier, Wilhelm"}],"conference":{"start_date":"2011-07-31","name":"21st International Conference on Production Research","end_date":"2011-08-04"},"year":"2011","title":"Online Optimization in series production","status":"public","publication_status":"published","date_updated":"2022-01-25T18:14:21Z","date_created":"2021-10-16T16:58:36Z","department":[{"_id":"671"}],"type":"conference","citation":{"ama":"Brodkorb D, Dangelmaier W. Online Optimization in series production. Published online 2011.","bibtex":"@article{Brodkorb_Dangelmaier_2011, series={21st International Conference on Production Research}, title={Online Optimization in series production}, author={Brodkorb, Daniel  and Dangelmaier, Wilhelm}, year={2011}, collection={21st International Conference on Production Research} }","mla":"Brodkorb, Daniel, and Wilhelm Dangelmaier. <i>Online Optimization in Series Production</i>. 2011.","short":"D. Brodkorb, W. Dangelmaier, (2011).","chicago":"Brodkorb, Daniel , and Wilhelm Dangelmaier. “Online Optimization in Series Production.” 21st International Conference on Production Research, 2011.","apa":"Brodkorb, D., &#38; Dangelmaier, W. (2011). <i>Online Optimization in series production</i>. 21st International Conference on Production Research.","ieee":"D. Brodkorb and W. Dangelmaier, “Online Optimization in series production.” 2011."}},{"language":[{"iso":"eng"}],"_id":"26377","publisher":"ACM","user_id":"71124","author":[{"last_name":"Geierhos","orcid":"0000-0002-8180-5606","first_name":"Michaela","full_name":"Geierhos, Michaela","id":"42496"},{"last_name":"Lee","first_name":"Yeong Su","full_name":"Lee, Yeong Su"},{"first_name":"J{\\\"o}rg","last_name":" Schuster","full_name":" Schuster, J{\\\"o}rg"},{"first_name":"Despina ","last_name":"Kobothanass","full_name":"Kobothanass, Despina "},{"full_name":"Bargel, Matthias","first_name":"Matthias","last_name":"Bargel"}],"conference":{"name":"22nd ACM Conference on Hypertext and Hypermedia. Poster Session","start_date":"2011-06-26","end_date":"2011-06-29"},"title":"A Social Media Customer Service","year":"2011","status":"public","publication_status":"published","date_updated":"2022-01-25T18:14:52Z","date_created":"2021-10-16T17:44:21Z","place":"Eindhoven, The Netherlands","department":[{"_id":"671"}],"type":"conference","citation":{"apa":"Geierhos, M., Lee, Y. S.,  Schuster, J., Kobothanass, D., &#38; Bargel, M. (2011). <i>A Social Media Customer Service</i>. 22nd ACM Conference on Hypertext and Hypermedia. Poster Session.","ieee":"M. Geierhos, Y. S. Lee, J.  Schuster, D. Kobothanass, and M. Bargel, “A Social Media Customer Service,” presented at the 22nd ACM Conference on Hypertext and Hypermedia. Poster Session, 2011.","chicago":"Geierhos, Michaela, Yeong Su Lee, J{\\\"o}rg  Schuster, Despina  Kobothanass, and Matthias Bargel. “A Social Media Customer Service.” Eindhoven, The Netherlands: ACM, 2011.","short":"M. Geierhos, Y.S. Lee, J.  Schuster, D. Kobothanass, M. Bargel, in: ACM, Eindhoven, The Netherlands, 2011.","mla":"Geierhos, Michaela, et al. <i>A Social Media Customer Service</i>. ACM, 2011.","ama":"Geierhos M, Lee YS,  Schuster J, Kobothanass D, Bargel M. A Social Media Customer Service. In: ACM; 2011.","bibtex":"@inproceedings{Geierhos_Lee_ Schuster_Kobothanass_Bargel_2011, place={Eindhoven, The Netherlands}, title={A Social Media Customer Service}, publisher={ACM}, author={Geierhos, Michaela and Lee, Yeong Su and  Schuster, J{\\\"o}rg and Kobothanass, Despina  and Bargel, Matthias}, year={2011} }"}},{"date_updated":"2022-01-25T18:14:19Z","publication_status":"published","conference":{"end_date":"2011-08-04","start_date":"2011-07-31"},"author":[{"full_name":"Kl{\\\"o}pper, Benjamin","first_name":"Benjamin","last_name":"Kl{\\\"o}pper"}],"year":"2011","status":"public","title":"Scheduling for self optimizing and adaptive manufacturing systems","alternative_title":["Innovation in Product and Production, 21st International Conference on Production Research"],"user_id":"71124","_id":"26372","language":[{"iso":"eng"}],"series_title":"21st International Conference on Production Research","citation":{"chicago":"Kl{\\\"o}pper, Benjamin. “Scheduling for Self Optimizing and Adaptive Manufacturing Systems.” 21st International Conference on Production Research, 2011.","short":"B. Kl{\\\"o}pper, (2011).","apa":"Kl{\\\"o}pper, B. (2011). <i>Scheduling for self optimizing and adaptive manufacturing systems</i>.","ieee":"B. Kl{\\\"o}pper, “Scheduling for self optimizing and adaptive manufacturing systems.” 2011.","ama":"Kl{\\\"o}pper B. Scheduling for self optimizing and adaptive manufacturing systems. 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Heinz Nixdorf Institut}, 2011.","ama":"Aufenanger M. <i>Situativ Trainierte Regeln Zur Ablaufsteuerung in Fertigungssystemen Und Ihre Integration in Simulationssysteme</i>. Vol 269. Heinz Nixdorf Institut}; 2011.","bibtex":"@book{Aufenanger_2011, series={Verlagsschriftenreihe des Heinz Nixdorf Instituts, Paderborn}, title={Situativ trainierte Regeln zur Ablaufsteuerung in Fertigungssystemen und ihre Integration in Simulationssysteme}, volume={269}, publisher={Heinz Nixdorf Institut}}, author={Aufenanger, Mark}, year={2011}, collection={Verlagsschriftenreihe des Heinz Nixdorf Instituts, Paderborn} }","apa":"Aufenanger, M. (2011). <i>Situativ trainierte Regeln zur Ablaufsteuerung in Fertigungssystemen und ihre Integration in Simulationssysteme</i> (Vol. 269). Heinz Nixdorf Institut}.","ieee":"M. Aufenanger, <i>Situativ trainierte Regeln zur Ablaufsteuerung in Fertigungssystemen und ihre Integration in Simulationssysteme</i>, vol. 269. Heinz Nixdorf Institut}, 2011.","short":"M. Aufenanger, Situativ Trainierte Regeln Zur Ablaufsteuerung in Fertigungssystemen Und Ihre Integration in Simulationssysteme, Heinz Nixdorf Institut}, 2011.","chicago":"Aufenanger, Mark. <i>Situativ Trainierte Regeln Zur Ablaufsteuerung in Fertigungssystemen Und Ihre Integration in Simulationssysteme</i>. Vol. 269. Verlagsschriftenreihe Des Heinz Nixdorf Instituts, Paderborn. Heinz Nixdorf Institut}, 2011."}},{"language":[{"iso":"eng"}],"_id":"26378","user_id":"71124","title":"Design and Implementation of a Rich Internet Application for planning and visualization of Supply-Chain-Processes","status":"public","year":"2011","author":[{"first_name":"Philip ","last_name":"Hartmann","full_name":"Hartmann, Philip "},{"full_name":"Laroque, Christoph","first_name":"Christoph","last_name":"Laroque"}],"publication_status":"published","date_updated":"2022-01-25T18:15:04Z","date_created":"2021-10-16T17:46:31Z","type":"journal_article","department":[{"_id":"671"}],"publication":"Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (ECIS2011)","citation":{"chicago":"Hartmann, Philip , and Christoph Laroque. “Design and Implementation of a Rich Internet Application for Planning and Visualization of Supply-Chain-Processes.” <i>Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (ECIS2011)</i>, 2011.","short":"P. Hartmann, C. Laroque, Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (ECIS2011) (2011).","ieee":"P. Hartmann and C. Laroque, “Design and Implementation of a Rich Internet Application for planning and visualization of Supply-Chain-Processes,” <i>Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (ECIS2011)</i>, 2011.","apa":"Hartmann, P., &#38; Laroque, C. (2011). Design and Implementation of a Rich Internet Application for planning and visualization of Supply-Chain-Processes. <i>Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (ECIS2011)</i>.","bibtex":"@article{Hartmann_Laroque_2011, title={Design and Implementation of a Rich Internet Application for planning and visualization of Supply-Chain-Processes}, journal={Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (ECIS2011)}, author={Hartmann, Philip  and Laroque, Christoph}, year={2011} }","ama":"Hartmann P, Laroque C. Design and Implementation of a Rich Internet Application for planning and visualization of Supply-Chain-Processes. <i>Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (ECIS2011)</i>. Published online 2011.","mla":"Hartmann, Philip, and Christoph Laroque. “Design and Implementation of a Rich Internet Application for Planning and Visualization of Supply-Chain-Processes.” <i>Proceedings of the 19th European Conference on Information Systems ICT and Sustainable Service Development Helsinki, Finland (ECIS2011)</i>, 2011."}},{"user_id":"71124","volume":1638,"language":[{"iso":"eng"}],"_id":"26382","date_updated":"2022-01-25T18:15:41Z","publication_status":"published","intvolume":"      1638","title":"Worst case analysis for deterministic online algorithm in capacitated lot-sizing problem","year":"2011","status":"public","author":[{"first_name":"Ekaterina","last_name":"Kaganova","full_name":"Kaganova, Ekaterina"}],"type":"journal_article","department":[{"_id":"671"}],"date_created":"2021-10-16T17:59:58Z","publication":"AIP Conference Proceedings","citation":{"bibtex":"@article{Kaganova_2011, title={Worst case analysis for deterministic online algorithm in capacitated lot-sizing problem}, volume={1638}, journal={AIP Conference Proceedings}, author={Kaganova, Ekaterina}, year={2011} }","chicago":"Kaganova, Ekaterina. “Worst Case Analysis for Deterministic Online Algorithm in Capacitated Lot-Sizing Problem.” <i>AIP Conference Proceedings</i> 1638 (2011).","ama":"Kaganova E. Worst case analysis for deterministic online algorithm in capacitated lot-sizing problem. <i>AIP Conference Proceedings</i>. 2011;1638.","short":"E. Kaganova, AIP Conference Proceedings 1638 (2011).","ieee":"E. Kaganova, “Worst case analysis for deterministic online algorithm in capacitated lot-sizing problem,” <i>AIP Conference Proceedings</i>, vol. 1638, 2011.","apa":"Kaganova, E. (2011). Worst case analysis for deterministic online algorithm in capacitated lot-sizing problem. <i>AIP Conference Proceedings</i>, <i>1638</i>.","mla":"Kaganova, Ekaterina. “Worst Case Analysis for Deterministic Online Algorithm in Capacitated Lot-Sizing Problem.” <i>AIP Conference Proceedings</i>, vol. 1638, 2011."}},{"page":"13-20","_id":"26364","language":[{"iso":"eng"}],"publisher":"Xpert Publishing Services","user_id":"71124","status":"public","year":"2011","title":"Increase of Robustness on Pre-optimized Production Plans Through Simulation-based Analysis and Evaluation","author":[{"full_name":"Laroque, Christoph","first_name":"Christoph","last_name":"Laroque"},{"full_name":"Delius, Robin","last_name":"Delius","first_name":"Robin"},{"full_name":" Fischer, Jan-Hendrik","last_name":" Fischer","first_name":"Jan-Hendrik"},{"full_name":"Horstkemper,  Dennis","last_name":"Horstkemper","first_name":" Dennis"}],"conference":{"end_date":"2011-10-29","start_date":"2011-10-23"},"publication_status":"published","date_updated":"2022-01-25T18:16:49Z","date_created":"2021-10-16T12:20:21Z","type":"conference","department":[{"_id":"671"}],"publication":"Proceedings of The Third International Conference on Advances","citation":{"ama":"Laroque C, Delius R,  Fischer J-H, Horstkemper  Dennis. Increase of Robustness on Pre-optimized Production Plans Through Simulation-based Analysis and Evaluation. In: <i>Proceedings of The Third International Conference on Advances</i>. Xpert Publishing Services; 2011:13-20.","bibtex":"@inproceedings{Laroque_Delius_ Fischer_Horstkemper_2011, title={Increase of Robustness on Pre-optimized Production Plans Through Simulation-based Analysis and Evaluation}, booktitle={Proceedings of The Third International Conference on Advances}, publisher={Xpert Publishing Services}, author={Laroque, Christoph and Delius, Robin and  Fischer, Jan-Hendrik and Horstkemper,  Dennis}, year={2011}, pages={13–20} }","mla":"Laroque, Christoph, et al. “Increase of Robustness on Pre-Optimized Production Plans Through Simulation-Based Analysis and Evaluation.” <i>Proceedings of The Third International Conference on Advances</i>, Xpert Publishing Services, 2011, pp. 13–20.","short":"C. Laroque, R. Delius, J.-H.  Fischer,  Dennis Horstkemper, in: Proceedings of The Third International Conference on Advances, Xpert Publishing Services, 2011, pp. 13–20.","chicago":"Laroque, Christoph, Robin Delius, Jan-Hendrik  Fischer, and  Dennis Horstkemper. “Increase of Robustness on Pre-Optimized Production Plans Through Simulation-Based Analysis and Evaluation.” In <i>Proceedings of The Third International Conference on Advances</i>, 13–20. Xpert Publishing Services, 2011.","apa":"Laroque, C., Delius, R.,  Fischer, J.-H., &#38; Horstkemper,  Dennis. (2011). Increase of Robustness on Pre-optimized Production Plans Through Simulation-based Analysis and Evaluation. <i>Proceedings of The Third International Conference on Advances</i>, 13–20.","ieee":"C. Laroque, R. Delius, J.-H.  Fischer, and  Dennis Horstkemper, “Increase of Robustness on Pre-optimized Production Plans Through Simulation-based Analysis and Evaluation,” in <i>Proceedings of The Third International Conference on Advances</i>, 2011, pp. 13–20."},"abstract":[{"text":"We propose the use of the material flow simulation to evaluate the robustness of a production plan, which was created and optimized with no respect to unforeseen derivations. Since the necessary probabilities for machine failures and similar operational events on the floor can easily be integrated in the simulation model, in order to analyze, how initial plan performs in these situations. The influence of unforeseen events in daily production cannot be modeled within mathematical optimization without consuming large amounts of computation time. We show a possible way to use simulation to evaluate and enhance a production plan. We illustrate the developed process using a real-world use-case of medium complexity and can show, that simulation is able to evaluate the robustness of a given pro-optimizes production plan.\r\n","lang":"eng"}]},{"department":[{"_id":"671"}],"type":"journal_article","date_created":"2021-10-16T12:15:46Z","citation":{"ieee":"M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel,” <i>Journal of Advances in Information Technology (JAIT)</i>, vol. 2, no. 4, pp. 222–233, 2011.","apa":"Geierhos, M. (2011). Customer Interaction 2.0: Adopting Social Media as Customer Service Channel. <i>Journal of Advances in Information Technology (JAIT)</i>, <i>2</i>(4), 222–233.","chicago":"Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel.” <i>Journal of Advances in Information Technology (JAIT)</i> 2, no. 4 (2011): 222–33.","short":"M. Geierhos, Journal of Advances in Information Technology (JAIT) 2 (2011) 222–233.","mla":"Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel.” <i>Journal of Advances in Information Technology (JAIT)</i>, vol. 2, no. 4, 2011, pp. 222–33.","bibtex":"@article{Geierhos_2011, title={Customer Interaction 2.0: Adopting Social Media as Customer Service Channel}, volume={2}, number={4}, journal={Journal of Advances in Information Technology (JAIT)}, author={Geierhos, Michaela}, year={2011}, pages={222–233} }","ama":"Geierhos M. Customer Interaction 2.0: Adopting Social Media as Customer Service Channel. <i>Journal of Advances in Information Technology (JAIT)</i>. 2011;2(4):222-233."},"publication":"Journal of Advances in Information Technology (JAIT)","issue":"4","volume":2,"user_id":"71124","_id":"26363","language":[{"iso":"eng"}],"page":"222-233","intvolume":"         2","date_updated":"2022-01-25T18:16:40Z","publication_status":"published","publication_identifier":{"issn":["1798-2340"]},"author":[{"id":"42496","full_name":"Geierhos, Michaela","first_name":"Michaela","orcid":"0000-0002-8180-5606","last_name":"Geierhos"}],"year":"2011","status":"public","title":"Customer Interaction 2.0: Adopting Social Media as Customer Service Channel"}]
