[{"page":"44-50","_id":"47078","date_updated":"2023-12-06T13:05:08Z","publisher":"Ökologisches Wirtschaften 38(1)","date_created":"2023-09-15T11:42:23Z","status":"public","publication_identifier":{"issn":["1430-8800"]},"type":"working_paper","year":"2023","language":[{"iso":"eng"}],"user_id":"98922","publication_status":"published","keyword":["General Medicine"],"citation":{"ama":"Frick M, Foese D, Von Graevenitz K, Kesternich M, Wagner U. <i>Die Doppelwirkung von Information Für Klimafreundliches Handeln</i>. Ökologisches Wirtschaften 38(1); 2023:44-50. doi:<a href=\"https://doi.org/10.14512/oew380144\">10.14512/oew380144</a>","apa":"Frick, M., Foese, D., Von Graevenitz, K., Kesternich, M., &#38; Wagner, U. (2023). <i>Die Doppelwirkung von Information für klimafreundliches Handeln</i> (pp. 44–50). Ökologisches Wirtschaften 38(1). <a href=\"https://doi.org/10.14512/oew380144\">https://doi.org/10.14512/oew380144</a>","chicago":"Frick, Marc, Dario Foese, Kathrine Von Graevenitz, Martin Kesternich, and Ulrich Wagner. <i>Die Doppelwirkung von Information Für Klimafreundliches Handeln</i>. Ökologisches Wirtschaften 38(1), 2023. <a href=\"https://doi.org/10.14512/oew380144\">https://doi.org/10.14512/oew380144</a>.","ieee":"M. Frick, D. Foese, K. Von Graevenitz, M. Kesternich, and U. Wagner, <i>Die Doppelwirkung von Information für klimafreundliches Handeln</i>. Ökologisches Wirtschaften 38(1), 2023, pp. 44–50.","mla":"Frick, Marc, et al. <i>Die Doppelwirkung von Information Für Klimafreundliches Handeln</i>. Ökologisches Wirtschaften 38(1), 2023, pp. 44–50, doi:<a href=\"https://doi.org/10.14512/oew380144\">10.14512/oew380144</a>.","bibtex":"@book{Frick_Foese_Von Graevenitz_Kesternich_Wagner_2023, title={Die Doppelwirkung von Information für klimafreundliches Handeln}, DOI={<a href=\"https://doi.org/10.14512/oew380144\">10.14512/oew380144</a>}, publisher={Ökologisches Wirtschaften 38(1)}, author={Frick, Marc and Foese, Dario and Von Graevenitz, Kathrine and Kesternich, Martin and Wagner, Ulrich}, year={2023}, pages={44–50} }","short":"M. Frick, D. Foese, K. Von Graevenitz, M. Kesternich, U. Wagner, Die Doppelwirkung von Information Für Klimafreundliches Handeln, Ökologisches Wirtschaften 38(1), 2023."},"department":[{"_id":"791"},{"_id":"681"}],"author":[{"last_name":"Frick","first_name":"Marc","full_name":"Frick, Marc"},{"last_name":"Foese","full_name":"Foese, Dario","first_name":"Dario"},{"first_name":"Kathrine","full_name":"Von Graevenitz, Kathrine","last_name":"Von Graevenitz"},{"full_name":"Kesternich, Martin","first_name":"Martin","id":"98922","last_name":"Kesternich"},{"last_name":"Wagner","first_name":"Ulrich","full_name":"Wagner, Ulrich"}],"title":"Die Doppelwirkung von Information für klimafreundliches Handeln","doi":"10.14512/oew380144","abstract":[{"lang":"eng","text":"<jats:p>Informationen sind für eine erfolgreiche Klimapolitik in doppelter Hinsicht wichtig: Sie werden benötigt, wenn Potenziale zur Vermeidung von Emissionen identifiziert und klimapolitische Instrumente ausgewählt werden. Und sie sind zentral, damit Bürger/innen selbst Entscheidungen im Sinne des Klimaschutzes treffen können.</jats:p>"}]},{"_id":"47921","date_updated":"2023-12-06T14:50:17Z","publisher":"SAGE Publications","date_created":"2023-10-10T10:03:43Z","status":"public","language":[{"iso":"eng"}],"year":"2023","publication_identifier":{"issn":["1086-0266","1552-7417"]},"publication_status":"published","citation":{"bibtex":"@article{Hahn_Reimsbach_Wickert_2023, title={Nonfinancial Reporting and Real Sustainable Change: Relationship Status—It’s Complicated}, volume={36}, DOI={<a href=\"https://doi.org/10.1177/10860266231151653\">10.1177/10860266231151653</a>}, number={1}, journal={Organization &#38;amp; Environment}, publisher={SAGE Publications}, author={Hahn, Rüdiger and Reimsbach, Daniel and Wickert, Christopher}, year={2023}, pages={3–16} }","mla":"Hahn, Rüdiger, et al. “Nonfinancial Reporting and Real Sustainable Change: Relationship Status—It’s Complicated.” <i>Organization &#38;amp; Environment</i>, vol. 36, no. 1, SAGE Publications, 2023, pp. 3–16, doi:<a href=\"https://doi.org/10.1177/10860266231151653\">10.1177/10860266231151653</a>.","short":"R. Hahn, D. Reimsbach, C. Wickert, Organization &#38;amp; Environment 36 (2023) 3–16.","ama":"Hahn R, Reimsbach D, Wickert C. Nonfinancial Reporting and Real Sustainable Change: Relationship Status—It’s Complicated. <i>Organization &#38;amp; Environment</i>. 2023;36(1):3-16. doi:<a href=\"https://doi.org/10.1177/10860266231151653\">10.1177/10860266231151653</a>","apa":"Hahn, R., Reimsbach, D., &#38; Wickert, C. (2023). Nonfinancial Reporting and Real Sustainable Change: Relationship Status—It’s Complicated. <i>Organization &#38;amp; Environment</i>, <i>36</i>(1), 3–16. <a href=\"https://doi.org/10.1177/10860266231151653\">https://doi.org/10.1177/10860266231151653</a>","ieee":"R. Hahn, D. Reimsbach, and C. Wickert, “Nonfinancial Reporting and Real Sustainable Change: Relationship Status—It’s Complicated,” <i>Organization &#38;amp; Environment</i>, vol. 36, no. 1, pp. 3–16, 2023, doi: <a href=\"https://doi.org/10.1177/10860266231151653\">10.1177/10860266231151653</a>.","chicago":"Hahn, Rüdiger, Daniel Reimsbach, and Christopher Wickert. “Nonfinancial Reporting and Real Sustainable Change: Relationship Status—It’s Complicated.” <i>Organization &#38;amp; Environment</i> 36, no. 1 (2023): 3–16. <a href=\"https://doi.org/10.1177/10860266231151653\">https://doi.org/10.1177/10860266231151653</a>."},"department":[{"_id":"186"},{"_id":"815"},{"_id":"681"}],"author":[{"last_name":"Hahn","first_name":"Rüdiger","full_name":"Hahn, Rüdiger"},{"last_name":"Reimsbach","id":"100169","first_name":"Daniel","full_name":"Reimsbach, Daniel"},{"full_name":"Wickert, Christopher","first_name":"Christopher","last_name":"Wickert"}],"intvolume":"        36","volume":36,"page":"3-16","issue":"1","publication":"Organization &amp; Environment","type":"journal_article","keyword":["Organizational Behavior and Human Resource Management","General Environmental Science"],"user_id":"46138","title":"Nonfinancial Reporting and Real Sustainable Change: Relationship Status—It’s Complicated","abstract":[{"text":"<jats:p> The relationship between nonfinancial reporting and real sustainable change within and beyond organizations is fraught with complication. Furthermore, all facets of the relationship have not been examined equally. The contributions of this special issue made substantive progress in this regard and draw our focus to several remaining complications—in particular, the societal impacts of nonfinancial reporting. With this introduction, we seek to move the conversation forward by proposing a framework that disentangles the linkages between nonfinancial reporting and real sustainable change at multiple levels of analysis. We highlight the distinction between sustainability-related outputs and outcomes that typically materialize at the firm level, and eventually lead to sustainable impact at the societal level. Future research should advance this distinction and scrutinize the impact of real sustainable change beyond firm-level outputs, study the organizational change processes from antecedents to impacts, and examine the interrelationships between different instruments to foster real sustainable change. </jats:p>","lang":"eng"}],"doi":"10.1177/10860266231151653"},{"publication":"Maandblad voor Accountancy en Bedrijfseconomie","type":"journal_article","volume":97,"page":"153-155","issue":"5/6","title":"﻿DARC 2023 at Radboud University: Societal challenges in accounting research and education","abstract":[{"lang":"eng","text":"<jats:p>This year, the 7th edition of the Dutch Accounting Research Conference (DARC) was hosted by the Nijmegen School of Management at Radboud University on Thursday, March 23. In total, over 75 accounting researchers from various Dutch universities were welcomed by Frank Hartmann, chair of the accounting group and head of the Business Economics department. During the day, four keynote speakers presented their research and in a panel discussion, the current state of accounting education was debated. In the evening, participants gathered to network over dinner. This article presents a discussion of the theme of the conference, an outline of the research papers and projects presented during the conference, and a summary of the panel discussion on Accounting Education.</jats:p>"}],"doi":"10.5117/mab.97.107215","keyword":["General Arts and Humanities"],"user_id":"46138","publisher":"Amsterdam University Press","date_created":"2023-10-10T10:04:17Z","status":"public","language":[{"iso":"eng"}],"publication_identifier":{"issn":["2543-1684","0924-6304"]},"year":"2023","_id":"47922","date_updated":"2023-12-06T14:49:56Z","author":[{"last_name":"De Meyst","full_name":"De Meyst, Karen","first_name":"Karen"},{"last_name":"Niederkofler","full_name":"Niederkofler, Thomas","first_name":"Thomas"},{"id":"100169","last_name":"Reimsbach","full_name":"Reimsbach, Daniel","first_name":"Daniel"}],"intvolume":"        97","publication_status":"published","citation":{"ieee":"K. De Meyst, T. Niederkofler, and D. Reimsbach, “﻿DARC 2023 at Radboud University: Societal challenges in accounting research and education,” <i>Maandblad voor Accountancy en Bedrijfseconomie</i>, vol. 97, no. 5/6, pp. 153–155, 2023, doi: <a href=\"https://doi.org/10.5117/mab.97.107215\">10.5117/mab.97.107215</a>.","chicago":"De Meyst, Karen, Thomas Niederkofler, and Daniel Reimsbach. “﻿DARC 2023 at Radboud University: Societal Challenges in Accounting Research and Education.” <i>Maandblad Voor Accountancy En Bedrijfseconomie</i> 97, no. 5/6 (2023): 153–55. <a href=\"https://doi.org/10.5117/mab.97.107215\">https://doi.org/10.5117/mab.97.107215</a>.","apa":"De Meyst, K., Niederkofler, T., &#38; Reimsbach, D. (2023). ﻿DARC 2023 at Radboud University: Societal challenges in accounting research and education. <i>Maandblad Voor Accountancy En Bedrijfseconomie</i>, <i>97</i>(5/6), 153–155. <a href=\"https://doi.org/10.5117/mab.97.107215\">https://doi.org/10.5117/mab.97.107215</a>","ama":"De Meyst K, Niederkofler T, Reimsbach D. ﻿DARC 2023 at Radboud University: Societal challenges in accounting research and education. <i>Maandblad voor Accountancy en Bedrijfseconomie</i>. 2023;97(5/6):153-155. doi:<a href=\"https://doi.org/10.5117/mab.97.107215\">10.5117/mab.97.107215</a>","short":"K. De Meyst, T. Niederkofler, D. Reimsbach, Maandblad Voor Accountancy En Bedrijfseconomie 97 (2023) 153–155.","bibtex":"@article{De Meyst_Niederkofler_Reimsbach_2023, title={﻿DARC 2023 at Radboud University: Societal challenges in accounting research and education}, volume={97}, DOI={<a href=\"https://doi.org/10.5117/mab.97.107215\">10.5117/mab.97.107215</a>}, number={5/6}, journal={Maandblad voor Accountancy en Bedrijfseconomie}, publisher={Amsterdam University Press}, author={De Meyst, Karen and Niederkofler, Thomas and Reimsbach, Daniel}, year={2023}, pages={153–155} }","mla":"De Meyst, Karen, et al. “﻿DARC 2023 at Radboud University: Societal Challenges in Accounting Research and Education.” <i>Maandblad Voor Accountancy En Bedrijfseconomie</i>, vol. 97, no. 5/6, Amsterdam University Press, 2023, pp. 153–55, doi:<a href=\"https://doi.org/10.5117/mab.97.107215\">10.5117/mab.97.107215</a>."},"department":[{"_id":"186"},{"_id":"815"},{"_id":"681"}]},{"intvolume":"       118","doi":"10.2139/ssrn.4394968","title":"Towards Green Driving - Income Taxes Incentives for Plug-In Hybrids","author":[{"first_name":"Henning","full_name":"Giese, Henning","id":"92812","last_name":"Giese"},{"first_name":"Svea","full_name":"Holtmann, Svea","last_name":"Holtmann"}],"department":[{"_id":"187"}],"citation":{"chicago":"Giese, Henning, and Svea Holtmann. <i>Towards Green Driving - Income Taxes Incentives for Plug-In Hybrids</i>. Vol. 118. TRR 266 Working Paper Series, 2023. <a href=\"https://doi.org/10.2139/ssrn.4394968\">https://doi.org/10.2139/ssrn.4394968</a>.","ieee":"H. Giese and S. Holtmann, <i>Towards Green Driving - Income Taxes Incentives for Plug-In Hybrids</i>, vol. 118. 2023.","apa":"Giese, H., &#38; Holtmann, S. (2023). <i>Towards Green Driving - Income Taxes Incentives for Plug-In Hybrids</i> (Vol. 118). <a href=\"https://doi.org/10.2139/ssrn.4394968\">https://doi.org/10.2139/ssrn.4394968</a>","ama":"Giese H, Holtmann S. <i>Towards Green Driving - Income Taxes Incentives for Plug-In Hybrids</i>. Vol 118.; 2023. doi:<a href=\"https://doi.org/10.2139/ssrn.4394968\">10.2139/ssrn.4394968</a>","short":"H. Giese, S. Holtmann, Towards Green Driving - Income Taxes Incentives for Plug-In Hybrids, 2023.","mla":"Giese, Henning, and Svea Holtmann. <i>Towards Green Driving - Income Taxes Incentives for Plug-In Hybrids</i>. 2023, doi:<a href=\"https://doi.org/10.2139/ssrn.4394968\">10.2139/ssrn.4394968</a>.","bibtex":"@book{Giese_Holtmann_2023, series={TRR 266 Working Paper Series}, title={Towards Green Driving - Income Taxes Incentives for Plug-In Hybrids}, volume={118}, DOI={<a href=\"https://doi.org/10.2139/ssrn.4394968\">10.2139/ssrn.4394968</a>}, author={Giese, Henning and Holtmann, Svea}, year={2023}, collection={TRR 266 Working Paper Series} }"},"series_title":"TRR 266 Working Paper Series","user_id":"74000","language":[{"iso":"eng"}],"year":"2023","type":"working_paper","status":"public","date_created":"2023-07-13T11:41:54Z","date_updated":"2023-12-19T13:10:23Z","_id":"46044","volume":118},{"date_updated":"2024-01-08T08:41:02Z","_id":"50283","language":[{"iso":"ger"}],"year":"2023","type":"conference","status":"public","date_created":"2024-01-08T08:40:39Z","department":[{"_id":"208"}],"citation":{"apa":"Daniel-Söltenfuß, D. (2023). <i>„Wir fahren jetzt nicht mit’m Mercedes vor, wenn man sich nachher eigentlich nur ‘n Polo leisten kann.“ Vorstellungen von Transfer in Theorie und Praxis der Beruflichen Bildung und ihre Implikationen</i>. Trilaterales Doktorand:innenseminar , Universität zu Köln.","ama":"Daniel-Söltenfuß D. „Wir fahren jetzt nicht mit’m Mercedes vor, wenn man sich nachher eigentlich nur ‘n Polo leisten kann.“ Vorstellungen von Transfer in Theorie und Praxis der Beruflichen Bildung und ihre Implikationen. In: ; 2023.","chicago":"Daniel-Söltenfuß, Desiree. “„Wir fahren jetzt nicht mit’m Mercedes vor, wenn man sich nachher eigentlich nur ‘n Polo leisten kann.“ Vorstellungen von Transfer in Theorie und Praxis der Beruflichen Bildung und ihre Implikationen,” 2023.","ieee":"D. Daniel-Söltenfuß, “„Wir fahren jetzt nicht mit’m Mercedes vor, wenn man sich nachher eigentlich nur ‘n Polo leisten kann.“ Vorstellungen von Transfer in Theorie und Praxis der Beruflichen Bildung und ihre Implikationen,” presented at the Trilaterales Doktorand:innenseminar , Universität zu Köln, 2023.","mla":"Daniel-Söltenfuß, Desiree. <i>„Wir fahren jetzt nicht mit’m Mercedes vor, wenn man sich nachher eigentlich nur ‘n Polo leisten kann.“ Vorstellungen von Transfer in Theorie und Praxis der Beruflichen Bildung und ihre Implikationen</i>. 2023.","bibtex":"@inproceedings{Daniel-Söltenfuß_2023, title={„Wir fahren jetzt nicht mit’m Mercedes vor, wenn man sich nachher eigentlich nur ‘n Polo leisten kann.“ Vorstellungen von Transfer in Theorie und Praxis der Beruflichen Bildung und ihre Implikationen}, author={Daniel-Söltenfuß, Desiree}, year={2023} }","short":"D. Daniel-Söltenfuß, in: 2023."},"user_id":"10186","alternative_title":["Vortrag auf dem Trilateralen Doktorand:innenseminar"],"title":"„Wir fahren jetzt nicht mit’m Mercedes vor, wenn man sich nachher eigentlich nur ‘n Polo leisten kann.“ Vorstellungen von Transfer in Theorie und Praxis der Beruflichen Bildung und ihre Implikationen","conference":{"location":"Universität zu Köln","start_date":"2023-10-26","name":"Trilaterales Doktorand:innenseminar ","end_date":"2023-10-27"},"author":[{"id":"10186","last_name":"Daniel-Söltenfuß","first_name":"Desiree","full_name":"Daniel-Söltenfuß, Desiree"}]},{"year":"2023","type":"conference","language":[{"iso":"eng"}],"status":"public","date_created":"2024-01-08T08:31:54Z","date_updated":"2024-01-08T08:41:08Z","_id":"50281","alternative_title":["Vortrag im Rahmen der Hochschultage Berufliche Bildung"],"conference":{"name":"Hochschultage Berufliche Bildung","start_date":"2023-03-21","location":"Universität Bamberg","end_date":"2023-03-22"},"title":"Zum Verständnis von Innovation und Transfer in einer vernetzten Berufsbildungspraxis. Ergebnisse einer übergreifenden Interviewstudie","author":[{"id":"10186","last_name":"Daniel-Söltenfuß","full_name":"Daniel-Söltenfuß, Desiree","first_name":"Desiree"},{"last_name":"Kückmann","id":"25394","full_name":"Kückmann, Marie-Ann","first_name":"Marie-Ann"}],"department":[{"_id":"208"}],"citation":{"ieee":"D. Daniel-Söltenfuß and M.-A. Kückmann, “Zum Verständnis von Innovation und Transfer in einer vernetzten Berufsbildungspraxis. Ergebnisse einer übergreifenden Interviewstudie,” presented at the Hochschultage Berufliche Bildung, Universität Bamberg, 2023.","chicago":"Daniel-Söltenfuß, Desiree, and Marie-Ann Kückmann. “Zum Verständnis von Innovation Und Transfer in Einer Vernetzten Berufsbildungspraxis. Ergebnisse Einer Übergreifenden Interviewstudie,” 2023.","short":"D. Daniel-Söltenfuß, M.-A. Kückmann, in: 2023.","apa":"Daniel-Söltenfuß, D., &#38; Kückmann, M.-A. (2023). <i>Zum Verständnis von Innovation und Transfer in einer vernetzten Berufsbildungspraxis. Ergebnisse einer übergreifenden Interviewstudie</i>. Hochschultage Berufliche Bildung, Universität Bamberg.","bibtex":"@inproceedings{Daniel-Söltenfuß_Kückmann_2023, title={Zum Verständnis von Innovation und Transfer in einer vernetzten Berufsbildungspraxis. Ergebnisse einer übergreifenden Interviewstudie}, author={Daniel-Söltenfuß, Desiree and Kückmann, Marie-Ann}, year={2023} }","ama":"Daniel-Söltenfuß D, Kückmann M-A. Zum Verständnis von Innovation und Transfer in einer vernetzten Berufsbildungspraxis. Ergebnisse einer übergreifenden Interviewstudie. In: ; 2023.","mla":"Daniel-Söltenfuß, Desiree, and Marie-Ann Kückmann. <i>Zum Verständnis von Innovation Und Transfer in Einer Vernetzten Berufsbildungspraxis. Ergebnisse Einer Übergreifenden Interviewstudie</i>. 2023."},"user_id":"10186"},{"alternative_title":["Vortrag im Rahmen der Jahrestagung der Sektion BWP"],"conference":{"end_date":"2023-09-07","name":"Jahrestagung der Sektion BWP","start_date":"2023-09-05","location":"Europa-Universität Flensburg"},"title":"„Go with the flow?!“ Einblicke in Forschungsansatz und erste Ergebnisse des Begleitforschungsprojekts ITiB","author":[{"first_name":"Desiree","full_name":"Daniel-Söltenfuß, Desiree","last_name":"Daniel-Söltenfuß","id":"10186"},{"full_name":"Kückmann, Marie-Ann","first_name":"Marie-Ann","last_name":"Kückmann","id":"25394"}],"department":[{"_id":"208"}],"citation":{"ieee":"D. Daniel-Söltenfuß and M.-A. Kückmann, “„Go with the flow?!“ Einblicke in Forschungsansatz und erste Ergebnisse des Begleitforschungsprojekts ITiB,” presented at the Jahrestagung der Sektion BWP, Europa-Universität Flensburg, 2023.","chicago":"Daniel-Söltenfuß, Desiree, and Marie-Ann Kückmann. “„Go with the flow?!“ Einblicke in Forschungsansatz und erste Ergebnisse des Begleitforschungsprojekts ITiB,” 2023.","ama":"Daniel-Söltenfuß D, Kückmann M-A. „Go with the flow?!“ Einblicke in Forschungsansatz und erste Ergebnisse des Begleitforschungsprojekts ITiB. In: ; 2023.","apa":"Daniel-Söltenfuß, D., &#38; Kückmann, M.-A. (2023). <i>„Go with the flow?!“ Einblicke in Forschungsansatz und erste Ergebnisse des Begleitforschungsprojekts ITiB</i>. Jahrestagung der Sektion BWP, Europa-Universität Flensburg.","short":"D. Daniel-Söltenfuß, M.-A. Kückmann, in: 2023.","bibtex":"@inproceedings{Daniel-Söltenfuß_Kückmann_2023, title={„Go with the flow?!“ Einblicke in Forschungsansatz und erste Ergebnisse des Begleitforschungsprojekts ITiB}, author={Daniel-Söltenfuß, Desiree and Kückmann, Marie-Ann}, year={2023} }","mla":"Daniel-Söltenfuß, Desiree, and Marie-Ann Kückmann. <i>„Go with the flow?!“ Einblicke in Forschungsansatz und erste Ergebnisse des Begleitforschungsprojekts ITiB</i>. 2023."},"user_id":"10186","type":"conference","year":"2023","language":[{"iso":"ger"}],"status":"public","date_created":"2024-01-08T08:36:09Z","date_updated":"2024-01-08T08:41:05Z","_id":"50282"},{"status":"public","year":"2023","type":"conference","language":[{"iso":"eng"}],"publication":"Hawaii International Conference on System Sciences","date_created":"2023-01-18T10:53:51Z","date_updated":"2024-01-10T09:52:59Z","_id":"37312","abstract":[{"lang":"eng","text":"Optimal decision making requires appropriate evaluation of advice. Recent literature reports that algorithm aversion reduces the effectiveness of predictive algorithms. However, it remains unclear how people recover from bad advice given by an otherwise good advisor. Previous work has focused on algorithm aversion at a single time point. We extend this work by examining successive decisions in a time series forecasting task using an online between-subjects experiment (N = 87). Our empirical results do not confirm algorithm aversion immediately after bad advice. The estimated effect suggests an increasing algorithm appreciation over time. Our work extends the current knowledge on algorithm aversion with insights into how weight on advice is adjusted over consecutive tasks. Since most forecasting tasks are not one-off decisions, this also has implications for practitioners."}],"author":[{"orcid":"0000-0001-9004-2391","first_name":"Dirk","full_name":"Leffrang, Dirk","id":"51271","last_name":"Leffrang"},{"last_name":"Bösch","full_name":"Bösch, Kevin","first_name":"Kevin"},{"full_name":"Müller, Oliver","first_name":"Oliver","id":"72849","last_name":"Müller"}],"conference":{"name":"Hawaii International Conference on System Sciences"},"title":"Do People Recover from Algorithm Aversion? An Experimental Study of Algorithm Aversion over Time","department":[{"_id":"196"}],"user_id":"51271","oa":"1","keyword":["Algorithm aversion","Time series","Decision making","Advice taking","Forecasting"],"main_file_link":[{"url":"https://scholarspace.manoa.hawaii.edu/items/62b58ddc-895c-48c3-8194-522a1758a26f","open_access":"1"}],"citation":{"short":"D. Leffrang, K. Bösch, O. Müller, in: Hawaii International Conference on System Sciences, 2023.","mla":"Leffrang, Dirk, et al. “Do People Recover from Algorithm Aversion? An Experimental Study of Algorithm Aversion over Time.” <i>Hawaii International Conference on System Sciences</i>, 2023.","bibtex":"@inproceedings{Leffrang_Bösch_Müller_2023, title={Do People Recover from Algorithm Aversion? An Experimental Study of Algorithm Aversion over Time}, booktitle={Hawaii International Conference on System Sciences}, author={Leffrang, Dirk and Bösch, Kevin and Müller, Oliver}, year={2023} }","chicago":"Leffrang, Dirk, Kevin Bösch, and Oliver Müller. “Do People Recover from Algorithm Aversion? An Experimental Study of Algorithm Aversion over Time.” In <i>Hawaii International Conference on System Sciences</i>, 2023.","ieee":"D. Leffrang, K. Bösch, and O. Müller, “Do People Recover from Algorithm Aversion? An Experimental Study of Algorithm Aversion over Time,” presented at the Hawaii International Conference on System Sciences, 2023.","apa":"Leffrang, D., Bösch, K., &#38; Müller, O. (2023). Do People Recover from Algorithm Aversion? An Experimental Study of Algorithm Aversion over Time. <i>Hawaii International Conference on System Sciences</i>. Hawaii International Conference on System Sciences.","ama":"Leffrang D, Bösch K, Müller O. Do People Recover from Algorithm Aversion? An Experimental Study of Algorithm Aversion over Time. In: <i>Hawaii International Conference on System Sciences</i>. ; 2023."}},{"department":[{"_id":"196"}],"keyword":["Artificial Intelligence","Algorithm Appreciation","Framing","Advice-taking","Expertise"],"main_file_link":[{"url":"https://aisel.aisnet.org/icis2023/aiinbus/aiinbus/10"}],"user_id":"51271","citation":{"chicago":"Leffrang, Dirk. “AI Washing: The Framing Effect of Labels on Algorithmic Advice Utilization.” In <i>International Conference on Information Systems</i>, 2023.","ieee":"D. Leffrang, “AI Washing: The Framing Effect of Labels on Algorithmic Advice Utilization,” in <i>International Conference on Information Systems</i>, Hyderabad, India, 2023, no. 10.","apa":"Leffrang, D. (2023). AI Washing: The Framing Effect of Labels on Algorithmic Advice Utilization. <i>International Conference on Information Systems</i>, <i>10</i>.","ama":"Leffrang D. AI Washing: The Framing Effect of Labels on Algorithmic Advice Utilization. In: <i>International Conference on Information Systems</i>. ; 2023.","short":"D. Leffrang, in: International Conference on Information Systems, 2023.","mla":"Leffrang, Dirk. “AI Washing: The Framing Effect of Labels on Algorithmic Advice Utilization.” <i>International Conference on Information Systems</i>, no. 10, 2023.","bibtex":"@inproceedings{Leffrang_2023, title={AI Washing: The Framing Effect of Labels on Algorithmic Advice Utilization}, number={10}, booktitle={International Conference on Information Systems}, author={Leffrang, Dirk}, year={2023} }"},"abstract":[{"text":"Many researchers and practitioners see artificial intelligence as a game changer compared to classical statistical models. However, some software providers engage in “AI washing”, relabeling solutions that use simple statistical models as AI systems. By contrast, research on algorithm aversion unsystematically varied the labels for advisors and treated labels such as \"artificial intelligence\" and \"statistical model\" synonymously. This study investigates the effect of individual labels on users' actual advice utilization behavior. Through two incentivized online within-subjects experiments on regression tasks, we find that labeling human advisors with labels that suggest higher expertise leads to an increase in advice-taking, even though the content of the advice remains the same. In contrast, our results do not suggest such an expert effect for advice-taking from algorithms, despite differences in self-reported perception. These findings challenge the effectiveness of framing intelligent systems as AI-based systems and have important implications for both research and practice.","lang":"eng"}],"author":[{"orcid":"0000-0001-9004-2391","first_name":"Dirk","full_name":"Leffrang, Dirk","last_name":"Leffrang","id":"51271"}],"title":"AI Washing: The Framing Effect of Labels on Algorithmic Advice Utilization","conference":{"location":"Hyderabad, India","name":"International Conference on Information Systems (ICIS)"},"issue":"10","date_updated":"2024-01-10T09:53:41Z","_id":"50121","status":"public","language":[{"iso":"eng"}],"year":"2023","type":"conference","date_created":"2024-01-03T09:54:00Z","publication":"International Conference on Information Systems"},{"status":"public","language":[{"iso":"eng"}],"type":"conference","year":"2023","date_created":"2024-01-03T09:50:06Z","publication":"Wirtschaftsinformatik Conference","issue":"19","date_updated":"2024-01-10T09:53:24Z","_id":"50118","abstract":[{"text":"Despite the widespread use of machine learning algorithms, their effectiveness is limited by a phenomenon known as algorithm aversion. Recent research concluded that unobserved variables can cause algorithm aversion. However, the impact of an unobserved variable on algorithm aversion remains unclear. Previous studies focused on situations where humans had more variables available than algorithms. We extend this research by conducting an online experiment with 94 participants, systematically varying the number of observable variables to the advisor and the advisor type. Surprisingly, our results did not confirm that an unobserved variable had a negative effect on advice-taking. Instead, we found a positive impact in an algorithm appreciation scenario. This study provides new insights into the paradoxical behavior in which people weigh advice more despite having fewer variables, as they correct for the advisor's errors. Practitioners should consider this behavior when designing algorithms and account for user correction behavior.","lang":"eng"}],"author":[{"id":"51271","last_name":"Leffrang","first_name":"Dirk","full_name":"Leffrang, Dirk","orcid":"0000-0001-9004-2391"}],"title":"The Broken Leg of Algorithm Appreciation: An Experimental Study on the Effect of Unobserved Variables on Advice Utilization","conference":{"name":"Wirtschaftsinformatik","location":"Paderborn"},"department":[{"_id":"196"}],"keyword":["Algorithm aversion","Data","Decision-making","Advice-taking","Human-Computer Interaction"],"main_file_link":[{"url":"https://aisel.aisnet.org/wi2023/19 "}],"user_id":"51271","citation":{"chicago":"Leffrang, Dirk. “The Broken Leg of Algorithm Appreciation: An Experimental Study on the Effect of Unobserved Variables on Advice Utilization.” In <i>Wirtschaftsinformatik Conference</i>, 2023.","ieee":"D. Leffrang, “The Broken Leg of Algorithm Appreciation: An Experimental Study on the Effect of Unobserved Variables on Advice Utilization,” in <i>Wirtschaftsinformatik Conference</i>, Paderborn, 2023, no. 19.","apa":"Leffrang, D. (2023). The Broken Leg of Algorithm Appreciation: An Experimental Study on the Effect of Unobserved Variables on Advice Utilization. <i>Wirtschaftsinformatik Conference</i>, <i>19</i>.","ama":"Leffrang D. The Broken Leg of Algorithm Appreciation: An Experimental Study on the Effect of Unobserved Variables on Advice Utilization. In: <i>Wirtschaftsinformatik Conference</i>. ; 2023.","short":"D. Leffrang, in: Wirtschaftsinformatik Conference, 2023.","mla":"Leffrang, Dirk. “The Broken Leg of Algorithm Appreciation: An Experimental Study on the Effect of Unobserved Variables on Advice Utilization.” <i>Wirtschaftsinformatik Conference</i>, no. 19, 2023.","bibtex":"@inproceedings{Leffrang_2023, title={The Broken Leg of Algorithm Appreciation: An Experimental Study on the Effect of Unobserved Variables on Advice Utilization}, number={19}, booktitle={Wirtschaftsinformatik Conference}, author={Leffrang, Dirk}, year={2023} }"}},{"conference":{"name":"Workshop on Recommenders in Tourism, co-located with the 17th ACM Conference on Recommender Systems","start_date":"2023-09-18","end_date":"2023-09-22"},"title":"Event Recommendations through the Lens of Vision and Language Foundation Models","author":[{"first_name":"Haya","full_name":"Halimeh, Haya","id":"87673","last_name":"Halimeh"},{"last_name":"Freese","first_name":"Florian","full_name":"Freese, Florian"},{"last_name":"Müller","id":"72849","full_name":"Müller, Oliver","first_name":"Oliver"}],"abstract":[{"text":"Recommender systems now span the entire customer journey. Amid the multitude of diversified experi- ences, immersing in cultural events has become a key aspect of tourism. Cultural events, however, suffer from fleeting lifecycles, evade exact replication, and invariably lie in the future. In addition, their low standardization makes harnessing historical data regarding event content or past patron evaluations intricate. The distinctive traits of events thereby compound the challenge of the cold-start dilemma in event recommenders. Content-based recommendations stand as a viable avenue to alleviate this issue, functioning even in scenarios where item-user information is scarce. Still, the effectiveness of content- based recommendations often hinges on the quality of the data representation they build upon. In this study, we explore an array of cutting-edge uni- and multimodal vision and language foundation models (VL-FMs) for this purpose. Next, we derive content-based recommendations through a straightforward clustering approach that groups akin events together, and evaluate the efficacy of the models through a series of online user experiments across three dimensions: similarity-based evaluation, comparison-based evaluation, and clustering assignment evaluation. Our experiments generated four major findings. First, we found that all VL-FMs consistently outperformed a naive baseline of recommending randomly drawn events. Second, unimodal text-based embeddings were surprisingly on par or in some cases even superior to multimodal embeddings. Third, multimodal embeddings yielded arguably more fine-grained and diverse clusters in comparison to their unimodal counterparts. Finally, we could confirm that cross event interest is indeed reliant on the perceived similarity of events, resonating with the notion of similarity in content-based recommendations. All in all, we believe that leveraging the potential of contemporary FMs for content-based event recommendations would help address the cold-start problem and propel this field of research forward in new and exciting ways.","lang":"eng"}],"citation":{"short":"H. Halimeh, F. Freese, O. Müller, in: Workshop on Recommenders in Tourism, Co-Located with the 17th ACM Conference on Recommender Systems, 2023.","mla":"Halimeh, Haya, et al. “Event Recommendations through the Lens of Vision and Language Foundation Models.” <i>Workshop on Recommenders in Tourism, Co-Located with the 17th ACM Conference on Recommender Systems</i>, 2023.","bibtex":"@inproceedings{Halimeh_Freese_Müller_2023, title={Event Recommendations through the Lens of Vision and Language Foundation Models}, booktitle={Workshop on Recommenders in Tourism, co-located with the 17th ACM Conference on Recommender Systems}, author={Halimeh, Haya and Freese, Florian and Müller, Oliver}, year={2023} }","chicago":"Halimeh, Haya, Florian Freese, and Oliver Müller. “Event Recommendations through the Lens of Vision and Language Foundation Models.” In <i>Workshop on Recommenders in Tourism, Co-Located with the 17th ACM Conference on Recommender Systems</i>, 2023.","ieee":"H. Halimeh, F. Freese, and O. Müller, “Event Recommendations through the Lens of Vision and Language Foundation Models,” presented at the Workshop on Recommenders in Tourism, co-located with the 17th ACM Conference on Recommender Systems, 2023.","apa":"Halimeh, H., Freese, F., &#38; Müller, O. (2023). Event Recommendations through the Lens of Vision and Language Foundation Models. <i>Workshop on Recommenders in Tourism, Co-Located with the 17th ACM Conference on Recommender Systems</i>. Workshop on Recommenders in Tourism, co-located with the 17th ACM Conference on Recommender Systems.","ama":"Halimeh H, Freese F, Müller O. Event Recommendations through the Lens of Vision and Language Foundation Models. In: <i>Workshop on Recommenders in Tourism, Co-Located with the 17th ACM Conference on Recommender Systems</i>. ; 2023."},"oa":"1","user_id":"87673","main_file_link":[{"url":"https://scholar.google.com/citations?view_op=view_citation&hl=en&user=zBlrdP4AAAAJ&citation_for_view=zBlrdP4AAAAJ:UeHWp8X0CEIC","open_access":"1"}],"department":[{"_id":"195"},{"_id":"196"}],"publication":"Workshop on Recommenders in Tourism, co-located with the 17th ACM Conference on Recommender Systems","date_created":"2024-01-10T14:20:12Z","year":"2023","type":"conference","language":[{"iso":"eng"}],"status":"public","_id":"50431","date_updated":"2024-01-10T16:10:04Z"},{"department":[{"_id":"195"},{"_id":"196"}],"oa":"1","user_id":"60721","main_file_link":[{"url":"https://scholarspace.manoa.hawaii.edu/items/2ddab486-5d2f-4302-8de3-a8b24017da3d","open_access":"1"}],"publication_status":"published","keyword":["Social Media and Healthcare Technology","early depression detection","liwc","mental health","transfer learning","transformer architectures"],"citation":{"bibtex":"@inproceedings{Halimeh_Caron_Müller_2023, title={Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features}, booktitle={Hawaii International Conference on System Sciences}, author={Halimeh, Haya and Caron, Matthew and Müller, Oliver}, year={2023} }","ama":"Halimeh H, Caron M, Müller O. Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features. In: <i>Hawaii International Conference on System Sciences</i>. ; 2023.","apa":"Halimeh, H., Caron, M., &#38; Müller, O. (2023). Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features. <i>Hawaii International Conference on System Sciences</i>. Hawaii International Conference on System Sciences.","mla":"Halimeh, Haya, et al. “Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features.” <i>Hawaii International Conference on System Sciences</i>, 2023.","ieee":"H. Halimeh, M. Caron, and O. Müller, “Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features,” presented at the Hawaii International Conference on System Sciences, 2023.","chicago":"Halimeh, Haya, Matthew Caron, and Oliver Müller. “Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features.” In <i>Hawaii International Conference on System Sciences</i>, 2023.","short":"H. Halimeh, M. Caron, O. Müller, in: Hawaii International Conference on System Sciences, 2023."},"abstract":[{"lang":"eng","text":"Clinical depression is a serious mental disorder that poses challenges for both personal and public health. Millions of people struggle with depression each year, but for many, the disorder goes undiagnosed or untreated. Over the last decade, early depression detection on social media emerged as an interdisciplinary research field. However, there is still a gap in detecting hesitant, depression-susceptible individuals with minimal direct depressive signals at an early stage. We, therefore, take up this open point and leverage posts from Reddit to fill the addressed gap. Our results demonstrate the potential of contemporary Transformer architectures in yielding promising predictive capabilities for mental health research. Furthermore, we investigate the model’s interpretability using a surrogate and a topic modeling approach. Based on our findings, we consider this work as a further step towards developing a better understanding of mental eHealth and hope that our results can support the development of future technologies."}],"author":[{"full_name":"Halimeh, Haya","first_name":"Haya","id":"87673","last_name":"Halimeh"},{"first_name":"Matthew","full_name":"Caron, Matthew","id":"60721","last_name":"Caron"},{"last_name":"Müller","id":"72849","first_name":"Oliver","full_name":"Müller, Oliver"}],"conference":{"end_date":"2023-01-06","name":"Hawaii International Conference on System Sciences","start_date":"2023-01-03"},"title":"Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features","date_updated":"2024-01-10T15:16:37Z","_id":"45270","status":"public","type":"conference","year":"2023","language":[{"iso":"eng"}],"publication":"Hawaii International Conference on System Sciences","related_material":{"link":[{"url":"https://hdl.handle.net/10125/103046","relation":"confirmation"}]},"date_created":"2023-05-25T10:25:21Z"},{"date_updated":"2024-01-10T15:20:13Z","_id":"50437","type":"conference","year":"2023","language":[{"iso":"eng"}],"status":"public","publication":"Wirtschaftsinformatik","date_created":"2024-01-10T15:15:19Z","department":[{"_id":"196"}],"citation":{"ama":"Reimann R, Caron M. Analyzing the Needs of Ukrainian Refugees on Telegram in Real-Time: A Machine Learning Approach. In: <i>Wirtschaftsinformatik</i>. ; 2023.","apa":"Reimann, R., &#38; Caron, M. (2023). Analyzing the Needs of Ukrainian Refugees on Telegram in Real-Time: A Machine Learning Approach. <i>Wirtschaftsinformatik</i>. Wirtschaftsinformatik, Paderborn, Germany.","ieee":"R. Reimann and M. Caron, “Analyzing the Needs of Ukrainian Refugees on Telegram in Real-Time: A Machine Learning Approach,” presented at the Wirtschaftsinformatik, Paderborn, Germany, 2023.","chicago":"Reimann, Raphael, and Matthew Caron. “Analyzing the Needs of Ukrainian Refugees on Telegram in Real-Time: A Machine Learning Approach.” In <i>Wirtschaftsinformatik</i>, 2023.","bibtex":"@inproceedings{Reimann_Caron_2023, title={Analyzing the Needs of Ukrainian Refugees on Telegram in Real-Time: A Machine Learning Approach}, booktitle={Wirtschaftsinformatik}, author={Reimann, Raphael and Caron, Matthew}, year={2023} }","mla":"Reimann, Raphael, and Matthew Caron. “Analyzing the Needs of Ukrainian Refugees on Telegram in Real-Time: A Machine Learning Approach.” <i>Wirtschaftsinformatik</i>, 2023.","short":"R. Reimann, M. Caron, in: Wirtschaftsinformatik, 2023."},"user_id":"60721","main_file_link":[{"url":"https://aisel.aisnet.org/wi2023/100/"}],"publication_status":"published","abstract":[{"lang":"eng","text":"The humanitarian crisis resulting from the Russian invasion of Ukraine has led to millions of displaced individuals across Europe. Addressing the evolving needs of these refugees is crucial for hosting countries and humanitarian organizations. This study leverages social media analytics to supplement traditional surveys, providing real-time insights into refugee needs by analyzing over two million messages from Telegram, a vital platform for Ukrainian refugees in Germany. We employ Natural Language Processing techniques, including language identification, sentiment analysis, and topic modeling, to identify well-defined topic clusters such as housing, financial and legal assistance, language courses, job market access, and medical needs. Our findings also reveal changes in topic occurrence and nature over time. To support practitioners, we introduce an interactive web-based dashboard for continuous analysis of refugee needs."}],"conference":{"start_date":"2023-09-18","location":"Paderborn, Germany","name":"Wirtschaftsinformatik","end_date":"2023-09-21"},"title":"Analyzing the Needs of Ukrainian Refugees on Telegram in Real-Time: A Machine Learning Approach","author":[{"full_name":"Reimann, Raphael","first_name":"Raphael","last_name":"Reimann"},{"id":"60721","last_name":"Caron","first_name":"Matthew","full_name":"Caron, Matthew"}]},{"publisher":"4. Aachener Ofenbau- und Thermoprozess-Kolloquium","date_created":"2023-10-19T10:34:14Z","status":"public","year":"2023","type":"misc","language":[{"iso":"ger"}],"_id":"48335","date_updated":"2024-01-11T09:05:19Z","author":[{"first_name":"Lukas","full_name":"Knorr, Lukas","id":"90391","last_name":"Knorr"},{"full_name":"Jungeilges, André","first_name":"André","last_name":"Jungeilges","id":"45189"},{"first_name":"Florian","full_name":"Pfeifer, Florian","last_name":"Pfeifer","id":"22717"},{"last_name":"Burmeister","id":"32685","first_name":"Sascha Christian","full_name":"Burmeister, Sascha Christian","orcid":"0000-0001-6679-0453"},{"orcid":"0000-0002-1538-089X","first_name":"Henning","full_name":"Meschede, Henning","last_name":"Meschede","id":"86954"}],"title":"Regenerative Energien für einen effizienten Betrieb von Presshärtelinien","place":"Aachen","user_id":"45189","citation":{"chicago":"Knorr, Lukas, André Jungeilges, Florian Pfeifer, Sascha Christian Burmeister, and Henning Meschede. <i>Regenerative Energien für einen effizienten Betrieb von Presshärtelinien</i>. Aachen: 4. Aachener Ofenbau- und Thermoprozess-Kolloquium, 2023.","short":"L. Knorr, A. Jungeilges, F. Pfeifer, S.C. Burmeister, H. Meschede, Regenerative Energien für einen effizienten Betrieb von Presshärtelinien, 4. Aachener Ofenbau- und Thermoprozess-Kolloquium, Aachen, 2023.","ieee":"L. Knorr, A. Jungeilges, F. Pfeifer, S. C. Burmeister, and H. Meschede, <i>Regenerative Energien für einen effizienten Betrieb von Presshärtelinien</i>. Aachen: 4. Aachener Ofenbau- und Thermoprozess-Kolloquium, 2023.","mla":"Knorr, Lukas, et al. <i>Regenerative Energien für einen effizienten Betrieb von Presshärtelinien</i>. 4. Aachener Ofenbau- und Thermoprozess-Kolloquium, 2023.","ama":"Knorr L, Jungeilges A, Pfeifer F, Burmeister SC, Meschede H. <i>Regenerative Energien für einen effizienten Betrieb von Presshärtelinien</i>. 4. Aachener Ofenbau- und Thermoprozess-Kolloquium; 2023.","bibtex":"@book{Knorr_Jungeilges_Pfeifer_Burmeister_Meschede_2023, place={Aachen}, title={Regenerative Energien für einen effizienten Betrieb von Presshärtelinien}, publisher={4. Aachener Ofenbau- und Thermoprozess-Kolloquium}, author={Knorr, Lukas and Jungeilges, André and Pfeifer, Florian and Burmeister, Sascha Christian and Meschede, Henning}, year={2023} }","apa":"Knorr, L., Jungeilges, A., Pfeifer, F., Burmeister, S. C., &#38; Meschede, H. (2023). <i>Regenerative Energien für einen effizienten Betrieb von Presshärtelinien</i>. 4. Aachener Ofenbau- und Thermoprozess-Kolloquium."},"department":[{"_id":"644"},{"_id":"149"},{"_id":"277"},{"_id":"321"}]},{"date_updated":"2024-01-11T11:21:28Z","_id":"37058","publication_identifier":{"unknown":["978-0-9981331-6-4"]},"year":"2023","type":"conference","language":[{"iso":"eng"}],"status":"public","publication":"Hawaii International Conference on System Sciences","date_created":"2023-01-17T11:34:56Z","department":[{"_id":"196"}],"citation":{"mla":"Brennig, Katharina, and Oliver Müller. “More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency.” <i>Hawaii International Conference on System Sciences</i>, 2023.","bibtex":"@inproceedings{Brennig_Müller_2023, title={More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency}, booktitle={Hawaii International Conference on System Sciences}, author={Brennig, Katharina and Müller, Oliver}, year={2023} }","short":"K. Brennig, O. Müller, in: Hawaii International Conference on System Sciences, 2023.","ama":"Brennig K, Müller O. More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency. In: <i>Hawaii International Conference on System Sciences</i>. ; 2023.","apa":"Brennig, K., &#38; Müller, O. (2023). More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency. <i>Hawaii International Conference on System Sciences</i>.  56th Hawaii International Conference on System Sciences, Lāhainā.","chicago":"Brennig, Katharina, and Oliver Müller. “More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency.” In <i>Hawaii International Conference on System Sciences</i>, 2023.","ieee":"K. Brennig and O. Müller, “More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency,” presented at the  56th Hawaii International Conference on System Sciences, Lāhainā, 2023."},"user_id":"51905","publication_status":"published","keyword":["Digital Services","Line of Visibility","Process Transparency","Customer Preferences","Conjoint Analysis"],"has_accepted_license":"1","abstract":[{"lang":"eng","text":"Digital technologies have made the line of visibility more transparent, enabling customers to get deeper insights into an organization’s core operations than ever before. This creates new challenges for organizations trying to consistently deliver high-quality customer experiences. In this paper we conduct an empirical analysis of customers’ preferences and their willingness-to-pay for different degrees of process transparency, using the example of digitally-enabled business-to-customer delivery services. Applying conjoint analysis, we quantify customers’ preferences and willingness-to-pay for different service attributes and levels. Our contributions are two-fold: For research, we provide empirical measurements of customers’ preferences and their willingness-to-pay for process transparency, suggesting that more is not always better. Additionally, we provide a blueprint of how conjoint analysis can be applied to study design decisions regarding changing an organization’s digital line of visibility. For practice, our findings enable service managers to make decisions about process transparency and establishing different levels of service quality.\r\n"}],"conference":{"location":"Lāhainā","start_date":"20230103","name":" 56th Hawaii International Conference on System Sciences","end_date":"20230106"},"title":"More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency","author":[{"id":"51905","last_name":"Brennig","full_name":"Brennig, Katharina","first_name":"Katharina"},{"full_name":"Müller, Oliver","first_name":"Oliver","id":"72849","last_name":"Müller"}]},{"_id":"50450","date_updated":"2024-01-11T11:22:35Z","publication":"Business Process Management Workshops","date_created":"2024-01-11T09:26:05Z","type":"book_chapter","year":"2023","publication_identifier":{"issn":["1865-1348","1865-1356"],"isbn":["9783031509735","9783031509742"]},"language":[{"iso":"eng"}],"status":"public","citation":{"mla":"Brennig, Katharina, et al. “Text-Aware Predictive Process Monitoring of Knowledge-Intensive Processes: Does Control Flow Matter?” <i>Business Process Management Workshops</i>, 2023, doi:<a href=\"https://doi.org/10.1007/978-3-031-50974-2_33\">10.1007/978-3-031-50974-2_33</a>.","bibtex":"@inbook{Brennig_Benkert_Löhr_Müller_2023, title={Text-Aware Predictive Process Monitoring of Knowledge-Intensive Processes: Does Control Flow Matter?}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-50974-2_33\">10.1007/978-3-031-50974-2_33</a>}, booktitle={Business Process Management Workshops}, author={Brennig, Katharina and Benkert, Kay and Löhr, Bernd and Müller, Oliver}, year={2023} }","short":"K. Brennig, K. Benkert, B. Löhr, O. Müller, in: Business Process Management Workshops, 2023.","ama":"Brennig K, Benkert K, Löhr B, Müller O. Text-Aware Predictive Process Monitoring of Knowledge-Intensive Processes: Does Control Flow Matter? In: <i>Business Process Management Workshops</i>. ; 2023. doi:<a href=\"https://doi.org/10.1007/978-3-031-50974-2_33\">10.1007/978-3-031-50974-2_33</a>","apa":"Brennig, K., Benkert, K., Löhr, B., &#38; Müller, O. (2023). Text-Aware Predictive Process Monitoring of Knowledge-Intensive Processes: Does Control Flow Matter? 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