---
_id: '65087'
abstract:
- lang: eng
  text: "<jats:title>Abstract</jats:title>\r\n                  <jats:p>Much research
    in XAI focuses on single, one-shot interactions, implicitly assuming that interactions
    have no past, no future, and no surroundings. Although this assumption may be
    necessary for many empirical research settings, it is overly simplifying and unrealistic.
    Whereas empirical research focuses on a world in which no social context exists,
    real applications are embedded in a temporal (past and future) and social context.
    Social science research shows that repeated interactions and secondhand knowledge
    in the social space massively affect human attitudes and behaviors. This chapter
    explains how not only repeated interactions between XAI and humans but also the
    social space and secondhand information may affect social XAI research.</jats:p>"
author:
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
- first_name: Kary
  full_name: Främling, Kary
  last_name: Främling
- first_name: Britta
  full_name: Wrede, Britta
  last_name: Wrede
- first_name: Sylvain
  full_name: Kubler, Sylvain
  last_name: Kubler
citation:
  ama: 'Thommes K, Främling K, Wrede B, Kubler S. Interaction History in Social XAI.
    In: <i>Social Explainable AI</i>. Springer Nature Singapore; 2026. doi:<a href="https://doi.org/10.1007/978-981-96-5290-7_17">10.1007/978-981-96-5290-7_17</a>'
  apa: Thommes, K., Främling, K., Wrede, B., &#38; Kubler, S. (2026). Interaction
    History in Social XAI. In <i>Social Explainable AI</i>. Springer Nature Singapore.
    <a href="https://doi.org/10.1007/978-981-96-5290-7_17">https://doi.org/10.1007/978-981-96-5290-7_17</a>
  bibtex: '@inbook{Thommes_Främling_Wrede_Kubler_2026, place={Singapore}, title={Interaction
    History in Social XAI}, DOI={<a href="https://doi.org/10.1007/978-981-96-5290-7_17">10.1007/978-981-96-5290-7_17</a>},
    booktitle={Social Explainable AI}, publisher={Springer Nature Singapore}, author={Thommes,
    Kirsten and Främling, Kary and Wrede, Britta and Kubler, Sylvain}, year={2026}
    }'
  chicago: 'Thommes, Kirsten, Kary Främling, Britta Wrede, and Sylvain Kubler. “Interaction
    History in Social XAI.” In <i>Social Explainable AI</i>. Singapore: Springer Nature
    Singapore, 2026. <a href="https://doi.org/10.1007/978-981-96-5290-7_17">https://doi.org/10.1007/978-981-96-5290-7_17</a>.'
  ieee: 'K. Thommes, K. Främling, B. Wrede, and S. Kubler, “Interaction History in
    Social XAI,” in <i>Social Explainable AI</i>, Singapore: Springer Nature Singapore,
    2026.'
  mla: Thommes, Kirsten, et al. “Interaction History in Social XAI.” <i>Social Explainable
    AI</i>, Springer Nature Singapore, 2026, doi:<a href="https://doi.org/10.1007/978-981-96-5290-7_17">10.1007/978-981-96-5290-7_17</a>.
  short: 'K. Thommes, K. Främling, B. Wrede, S. Kubler, in: Social Explainable AI,
    Springer Nature Singapore, Singapore, 2026.'
date_created: 2026-03-23T08:43:50Z
date_updated: 2026-03-23T08:44:37Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-981-96-5290-7_17
language:
- iso: eng
place: Singapore
project:
- _id: '125'
  name: TRR 318 - Subproject C2
- _id: '113'
  name: TRR 318 - Subproject A3
publication: Social Explainable AI
publication_identifier:
  isbn:
  - '9789819652891'
  - '9789819652907'
publication_status: published
publisher: Springer Nature Singapore
status: public
title: Interaction History in Social XAI
type: book_chapter
user_id: '72497'
year: '2026'
...
---
_id: '65089'
abstract:
- lang: eng
  text: "<jats:title>Abstract</jats:title>\r\n                  <jats:p>In the past,
    there has been much research aiming to evaluate XAI practices—that is, explanations
    that can add to a user’s understanding of “why” or “why not.” However, because
    there is such a huge amount of diversity in social contexts, optimizing for the
    mean neglects the social dimensions of to whom, what, why, when, and where explanations
    are provided. Nonetheless, these dimensions matter. We give some brief examples
    on the accuracy of the mental model (as an example for who?), on measuring explanation
    practices (as an example of what?), on human motivation (as an example of why?),
    on repeated interactions (as an example of when), and on bystander effects (as
    an example of where?). Importantly, controlling for these factors (or randomizing
    them) is as important as attempting to perform external validations.</jats:p>"
author:
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: 'Thommes K. Evaluation Principles. In: <i>Social Explainable AI</i>. Springer
    Nature Singapore; 2026. doi:<a href="https://doi.org/10.1007/978-981-96-5290-7_26">10.1007/978-981-96-5290-7_26</a>'
  apa: Thommes, K. (2026). Evaluation Principles. In <i>Social Explainable AI</i>.
    Springer Nature Singapore. <a href="https://doi.org/10.1007/978-981-96-5290-7_26">https://doi.org/10.1007/978-981-96-5290-7_26</a>
  bibtex: '@inbook{Thommes_2026, place={Singapore}, title={Evaluation Principles},
    DOI={<a href="https://doi.org/10.1007/978-981-96-5290-7_26">10.1007/978-981-96-5290-7_26</a>},
    booktitle={Social Explainable AI}, publisher={Springer Nature Singapore}, author={Thommes,
    Kirsten}, year={2026} }'
  chicago: 'Thommes, Kirsten. “Evaluation Principles.” In <i>Social Explainable AI</i>.
    Singapore: Springer Nature Singapore, 2026. <a href="https://doi.org/10.1007/978-981-96-5290-7_26">https://doi.org/10.1007/978-981-96-5290-7_26</a>.'
  ieee: 'K. Thommes, “Evaluation Principles,” in <i>Social Explainable AI</i>, Singapore:
    Springer Nature Singapore, 2026.'
  mla: Thommes, Kirsten. “Evaluation Principles.” <i>Social Explainable AI</i>, Springer
    Nature Singapore, 2026, doi:<a href="https://doi.org/10.1007/978-981-96-5290-7_26">10.1007/978-981-96-5290-7_26</a>.
  short: 'K. Thommes, in: Social Explainable AI, Springer Nature Singapore, Singapore,
    2026.'
date_created: 2026-03-23T08:47:10Z
date_updated: 2026-03-23T08:47:38Z
department:
- _id: '178'
- _id: '184'
doi: 10.1007/978-981-96-5290-7_26
language:
- iso: eng
place: Singapore
project:
- _id: '113'
  name: TRR 318 - Subproject A3
- _id: '125'
  name: TRR 318 - Subproject C2
publication: Social Explainable AI
publication_identifier:
  isbn:
  - '9789819652891'
  - '9789819652907'
publication_status: published
publisher: Springer Nature Singapore
status: public
title: Evaluation Principles
type: book_chapter
user_id: '72497'
year: '2026'
...
---
_id: '65139'
author:
- first_name: Wael
  full_name: Jabr, Wael
  last_name: Jabr
- first_name: Dominik
  full_name: Gutt, Dominik
  last_name: Gutt
- first_name: Jürgen
  full_name: Neumann, Jürgen
  last_name: Neumann
- first_name: Dennis
  full_name: Kundisch, Dennis
  last_name: Kundisch
citation:
  ama: Jabr W, Gutt D, Neumann J, Kundisch D. Updating at the Expense of Demand? The
    Case of Platform Apps. <i>Information Systems and e-Business Management</i>.
  apa: Jabr, W., Gutt, D., Neumann, J., &#38; Kundisch, D. (n.d.). Updating at the
    Expense of Demand? The Case of Platform Apps. <i>Information Systems and E-Business
    Management</i>.
  bibtex: '@article{Jabr_Gutt_Neumann_Kundisch, title={Updating at the Expense of
    Demand? The Case of Platform Apps}, journal={Information Systems and e-Business
    Management}, author={Jabr, Wael and Gutt, Dominik and Neumann, Jürgen and Kundisch,
    Dennis} }'
  chicago: Jabr, Wael, Dominik Gutt, Jürgen Neumann, and Dennis Kundisch. “Updating
    at the Expense of Demand? The Case of Platform Apps.” <i>Information Systems and
    E-Business Management</i>, n.d.
  ieee: W. Jabr, D. Gutt, J. Neumann, and D. Kundisch, “Updating at the Expense of
    Demand? The Case of Platform Apps,” <i>Information Systems and e-Business Management</i>.
  mla: Jabr, Wael, et al. “Updating at the Expense of Demand? The Case of Platform
    Apps.” <i>Information Systems and E-Business Management</i>.
  short: W. Jabr, D. Gutt, J. Neumann, D. Kundisch, Information Systems and E-Business
    Management (n.d.).
date_created: 2026-03-26T10:59:29Z
date_updated: 2026-03-26T11:01:03Z
department:
- _id: '276'
language:
- iso: eng
publication: Information Systems and e-Business Management
publication_status: accepted
status: public
title: Updating at the Expense of Demand? The Case of Platform Apps
type: journal_article
user_id: '16205'
year: '2026'
...
---
_id: '65105'
author:
- first_name: Philipp
  full_name: zur Heiden, Philipp
  id: '64394'
  last_name: zur Heiden
- first_name: Haya
  full_name: Halimeh, Haya
  id: '87673'
  last_name: Halimeh
- first_name: Philipp
  full_name: Hansmeier, Philipp
  id: '55603'
  last_name: Hansmeier
- first_name: Christian
  full_name: Vorbohle, Christian
  id: '29951'
  last_name: Vorbohle
- first_name: Maike
  full_name: Althaus, Maike
  id: '61896'
  last_name: Althaus
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: zur Heiden P, Halimeh H, Hansmeier P, et al. Data Spaces for Heterogeneous
    Data Ecosystems – Findings from a Design Study in the Cultural Sector. <i>Communications
    of the Association for Information Systems</i>.
  apa: zur Heiden, P., Halimeh, H., Hansmeier, P., Vorbohle, C., Althaus, M., Beverungen,
    D., Kundisch, D., &#38; Müller, O. (n.d.). Data Spaces for Heterogeneous Data
    Ecosystems – Findings from a Design Study in the Cultural Sector. <i>Communications
    of the Association for Information Systems</i>.
  bibtex: '@article{zur Heiden_Halimeh_Hansmeier_Vorbohle_Althaus_Beverungen_Kundisch_Müller,
    title={Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design
    Study in the Cultural Sector}, journal={Communications of the Association for
    Information Systems}, author={zur Heiden, Philipp and Halimeh, Haya and Hansmeier,
    Philipp and Vorbohle, Christian and Althaus, Maike and Beverungen, Daniel and
    Kundisch, Dennis and Müller, Oliver} }'
  chicago: Heiden, Philipp zur, Haya Halimeh, Philipp Hansmeier, Christian Vorbohle,
    Maike Althaus, Daniel Beverungen, Dennis Kundisch, and Oliver Müller. “Data Spaces
    for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural
    Sector.” <i>Communications of the Association for Information Systems</i>, n.d.
  ieee: P. zur Heiden <i>et al.</i>, “Data Spaces for Heterogeneous Data Ecosystems
    – Findings from a Design Study in the Cultural Sector,” <i>Communications of the
    Association for Information Systems</i>.
  mla: zur Heiden, Philipp, et al. “Data Spaces for Heterogeneous Data Ecosystems
    – Findings from a Design Study in the Cultural Sector.” <i>Communications of the
    Association for Information Systems</i>.
  short: P. zur Heiden, H. Halimeh, P. Hansmeier, C. Vorbohle, M. Althaus, D. Beverungen,
    D. Kundisch, O. Müller, Communications of the Association for Information Systems
    (n.d.).
date_created: 2026-03-24T13:31:24Z
date_updated: 2026-03-27T08:24:49Z
department:
- _id: '276'
- _id: '526'
- _id: '196'
language:
- iso: eng
project:
- _id: '160'
  name: 'DatenraumKultur: Use Case 1 - Kulturplattformen - Datenraum Kultur'
publication: Communications of the Association for Information Systems
publication_status: accepted
status: public
title: Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study
  in the Cultural Sector
type: journal_article
user_id: '16205'
year: '2026'
...
---
_id: '65182'
abstract:
- lang: eng
  text: <jats:p>The aggregation of rating metrics in reputation systems is crucial
    for mitigating information overload by condensing customer rating distributions
    into singular valence scores. While platforms typically employ technical aggregation
    functions, such as the arithmetic mean to capture product quality, it remains
    unclear whether these functions align with customers' innate aggregation patterns.
    To address this knowledge gap, we designed a controlled economic decision experiment
    to elicit customers' aggregation principles by analyzing their product ranking
    decisions and contrasting these with various reference functions. Our findings
    indicate that, on average, customers aggregate rating information in accordance
    with the arithmetic mean. However, a granular analysis at the individual level
    reveals significant heterogeneity in aggregation behavior, with a substantial
    cluster exhibiting binary patterns that focus equally on negative (1-2 star) and
    positive (4-5 star) ratings. Additional clusters concentrate on negative feedback,
    particularly 1-star ratings or 1-2 star ratings collectively. Notably, these inherent
    aggregation patterns exhibit stability across variations in numerical information
    presentation and are not significantly influenced by individual characteristics,
    such as online shopping experience, risk attitudes, or demographics. These findings
    suggest that while the arithmetic mean captures average consumer behavior, platforms
    could benefit from offering customizable aggregation options to better cater to
    diverse user preferences for processing rating distributions. By doing so, platforms
    can enhance the effectiveness of their reputation systems and improve the overall
    quality of decision-making for consumers.</jats:p>
author:
- first_name: Dirk
  full_name: van Straaten, Dirk
  id: '10311'
  last_name: van Straaten
- first_name: Behnud
  full_name: Mir Djawadi, Behnud
  id: '26032'
  last_name: Mir Djawadi
  orcid: 0000-0002-6271-5912
- first_name: Vitalik
  full_name: Melnikov, Vitalik
  id: '58747'
  last_name: Melnikov
- first_name: Eyke
  full_name: Hüllermeier, Eyke
  id: '48129'
  last_name: Hüllermeier
- first_name: René
  full_name: Fahr, René
  id: '111'
  last_name: Fahr
citation:
  ama: van Straaten D, Mir Djawadi B, Melnikov V, Hüllermeier E, Fahr R. Aggregation
    Processes in Customer Rating Systems - Insights from an Economic Decision Experiment.
    <i>SSRN Electronic Journal</i>. Published online 2026. doi:<a href="http://dx.doi.org/10.2139/ssrn.6201258">http://dx.doi.org/10.2139/ssrn.6201258</a>
  apa: van Straaten, D., Mir Djawadi, B., Melnikov, V., Hüllermeier, E., &#38; Fahr,
    R. (2026). Aggregation Processes in Customer Rating Systems - Insights from an
    Economic Decision Experiment. <i>SSRN Electronic Journal</i>. <a href="http://dx.doi.org/10.2139/ssrn.6201258">http://dx.doi.org/10.2139/ssrn.6201258</a>
  bibtex: '@article{van Straaten_Mir Djawadi_Melnikov_Hüllermeier_Fahr_2026, title={Aggregation
    Processes in Customer Rating Systems - Insights from an Economic Decision Experiment},
    DOI={<a href="http://dx.doi.org/10.2139/ssrn.6201258">http://dx.doi.org/10.2139/ssrn.6201258</a>},
    journal={SSRN Electronic Journal}, publisher={Elsevier BV}, author={van Straaten,
    Dirk and Mir Djawadi, Behnud and Melnikov, Vitalik and Hüllermeier, Eyke and Fahr,
    René}, year={2026} }'
  chicago: Straaten, Dirk van, Behnud Mir Djawadi, Vitalik Melnikov, Eyke Hüllermeier,
    and René Fahr. “Aggregation Processes in Customer Rating Systems - Insights from
    an Economic Decision Experiment.” <i>SSRN Electronic Journal</i>, 2026. <a href="http://dx.doi.org/10.2139/ssrn.6201258">http://dx.doi.org/10.2139/ssrn.6201258</a>.
  ieee: 'D. van Straaten, B. Mir Djawadi, V. Melnikov, E. Hüllermeier, and R. Fahr,
    “Aggregation Processes in Customer Rating Systems - Insights from an Economic
    Decision Experiment,” <i>SSRN Electronic Journal</i>, 2026, doi: <a href="http://dx.doi.org/10.2139/ssrn.6201258">http://dx.doi.org/10.2139/ssrn.6201258</a>.'
  mla: van Straaten, Dirk, et al. “Aggregation Processes in Customer Rating Systems
    - Insights from an Economic Decision Experiment.” <i>SSRN Electronic Journal</i>,
    Elsevier BV, 2026, doi:<a href="http://dx.doi.org/10.2139/ssrn.6201258">http://dx.doi.org/10.2139/ssrn.6201258</a>.
  short: D. van Straaten, B. Mir Djawadi, V. Melnikov, E. Hüllermeier, R. Fahr, SSRN
    Electronic Journal (2026).
date_created: 2026-03-27T16:21:55Z
date_updated: 2026-03-27T21:55:03Z
department:
- _id: '179'
doi: http://dx.doi.org/10.2139/ssrn.6201258
language:
- iso: eng
publication: SSRN Electronic Journal
publication_status: published
publisher: Elsevier BV
status: public
title: Aggregation Processes in Customer Rating Systems - Insights from an Economic
  Decision Experiment
type: journal_article
user_id: '26032'
year: '2026'
...
---
_id: '65181'
abstract:
- lang: eng
  text: <jats:p>In many Western societies, mass immigration has been one of the most
    divisive policy issues in recent years. Seemingly moderate inflows of migrants
    can have substantial demographic consequences in the long run, due to (1) higher
    fertility of the migrant population, (2) its younger age distribution, and (3)
    the possibility of family reunification. Yet, demography hardly appears in the
    policy debate, even in media outlets that are critical of mass immigration. This
    may indicate that the mechanics of population dynamics are not widely understood.
    We design a laboratory experiment in which we confront subjects with 30 different
    migration scenarios. Subjects have to decide when to stop a given inflow of migrants
    to achieve a target share of migrants after 60 years. In line with all our pre-registered
    hypotheses, in scenarios that contain elements of usual mass immigration the growth
    of the migrant population is systematically underestimated. This bias is even
    stronger in scenarios that closely resemble the German situation since the opening
    of the borders during the 2015 refugee crisis.</jats:p>
author:
- first_name: Klaus
  full_name: Abbink, Klaus
  last_name: Abbink
- first_name: Behnud
  full_name: Mir Djawadi, Behnud
  id: '26032'
  last_name: Mir Djawadi
  orcid: 0000-0002-6271-5912
citation:
  ama: 'Abbink K, Mir Djawadi B. Migration and Long-Term Demographic Change: Can We
    Control the Numbers? <i>SSRN Electronic Journal</i>. Published online 2026. doi:<a
    href="http://dx.doi.org/10.2139/ssrn.6343618">http://dx.doi.org/10.2139/ssrn.6343618</a>'
  apa: 'Abbink, K., &#38; Mir Djawadi, B. (2026). Migration and Long-Term Demographic
    Change: Can We Control the Numbers? <i>SSRN Electronic Journal</i>. <a href="http://dx.doi.org/10.2139/ssrn.6343618">http://dx.doi.org/10.2139/ssrn.6343618</a>'
  bibtex: '@article{Abbink_Mir Djawadi_2026, title={Migration and Long-Term Demographic
    Change: Can We Control the Numbers?}, DOI={<a href="http://dx.doi.org/10.2139/ssrn.6343618">http://dx.doi.org/10.2139/ssrn.6343618</a>},
    journal={SSRN Electronic Journal}, publisher={Elsevier BV}, author={Abbink, Klaus
    and Mir Djawadi, Behnud}, year={2026} }'
  chicago: 'Abbink, Klaus, and Behnud Mir Djawadi. “Migration and Long-Term Demographic
    Change: Can We Control the Numbers?” <i>SSRN Electronic Journal</i>, 2026. <a
    href="http://dx.doi.org/10.2139/ssrn.6343618">http://dx.doi.org/10.2139/ssrn.6343618</a>.'
  ieee: 'K. Abbink and B. Mir Djawadi, “Migration and Long-Term Demographic Change:
    Can We Control the Numbers?,” <i>SSRN Electronic Journal</i>, 2026, doi: <a href="http://dx.doi.org/10.2139/ssrn.6343618">http://dx.doi.org/10.2139/ssrn.6343618</a>.'
  mla: 'Abbink, Klaus, and Behnud Mir Djawadi. “Migration and Long-Term Demographic
    Change: Can We Control the Numbers?” <i>SSRN Electronic Journal</i>, Elsevier
    BV, 2026, doi:<a href="http://dx.doi.org/10.2139/ssrn.6343618">http://dx.doi.org/10.2139/ssrn.6343618</a>.'
  short: K. Abbink, B. Mir Djawadi, SSRN Electronic Journal (2026).
date_created: 2026-03-27T16:21:06Z
date_updated: 2026-03-27T21:39:58Z
department:
- _id: '179'
doi: http://dx.doi.org/10.2139/ssrn.6343618
language:
- iso: eng
publication: SSRN Electronic Journal
publication_status: published
publisher: Elsevier BV
status: public
title: 'Migration and Long-Term Demographic Change: Can We Control the Numbers?'
type: journal_article
user_id: '26032'
year: '2026'
...
---
_id: '63910'
author:
- first_name: Behnud
  full_name: Mir Djawadi, Behnud
  id: '26032'
  last_name: Mir Djawadi
  orcid: 0000-0002-6271-5912
citation:
  ama: Mir Djawadi B. Dishonesty of Parents and Children – Evidence from a Field Experiment.
    <i>SSRN Electronic Journal</i>. Published online 2026. doi:<a href="http://dx.doi.org/10.2139/ssrn.6121987">http://dx.doi.org/10.2139/ssrn.6121987</a>
  apa: Mir Djawadi, B. (2026). Dishonesty of Parents and Children – Evidence from
    a Field Experiment. <i>SSRN Electronic Journal</i>. <a href="http://dx.doi.org/10.2139/ssrn.6121987">http://dx.doi.org/10.2139/ssrn.6121987</a>
  bibtex: '@article{Mir Djawadi_2026, title={Dishonesty of Parents and Children –
    Evidence from a Field Experiment}, DOI={<a href="http://dx.doi.org/10.2139/ssrn.6121987">http://dx.doi.org/10.2139/ssrn.6121987</a>},
    journal={SSRN Electronic Journal}, publisher={Elsevier BV}, author={Mir Djawadi,
    Behnud}, year={2026} }'
  chicago: Mir Djawadi, Behnud. “Dishonesty of Parents and Children – Evidence from
    a Field Experiment.” <i>SSRN Electronic Journal</i>, 2026. <a href="http://dx.doi.org/10.2139/ssrn.6121987">http://dx.doi.org/10.2139/ssrn.6121987</a>.
  ieee: 'B. Mir Djawadi, “Dishonesty of Parents and Children – Evidence from a Field
    Experiment,” <i>SSRN Electronic Journal</i>, 2026, doi: <a href="http://dx.doi.org/10.2139/ssrn.6121987">http://dx.doi.org/10.2139/ssrn.6121987</a>.'
  mla: Mir Djawadi, Behnud. “Dishonesty of Parents and Children – Evidence from a
    Field Experiment.” <i>SSRN Electronic Journal</i>, Elsevier BV, 2026, doi:<a href="http://dx.doi.org/10.2139/ssrn.6121987">http://dx.doi.org/10.2139/ssrn.6121987</a>.
  short: B. Mir Djawadi, SSRN Electronic Journal (2026).
date_created: 2026-02-06T13:53:22Z
date_updated: 2026-03-27T21:43:56Z
department:
- _id: '179'
doi: http://dx.doi.org/10.2139/ssrn.6121987
language:
- iso: eng
publication: SSRN Electronic Journal
publication_status: published
publisher: Elsevier BV
status: public
title: Dishonesty of Parents and Children – Evidence from a Field Experiment
type: journal_article
user_id: '26032'
year: '2026'
...
---
_id: '65311'
abstract:
- lang: eng
  text: Information Systems (IS) is rooted in systems theory. Systems theory offers
    powerful concepts to address challenges of growing system complexity and non-systemic
    design approaches in information systems. Despite its systemic origins, systems
    theory remains a peripheral topic in IS. The study addresses this gap by introducing
    a comprehensive framework of 52 systems-theoretical concepts to guide the design
    of complex IS artifacts. We synthesize scattered systems knowledge from diverse
    disciplines to provide a unified level of abstraction for complex information
    system design. We apply the framework to a use case of business reputation systems
    to show how the systems lens informs the design of a novel, complex information
    system. We make three key contributions to the literature. First, the framework
    provides a common ground for interdisciplinary research in information system
    design. Second, it offers a unified level of abstraction grounded in systems theory
    that serves as a coherent basis for artifact design. Third, it demonstrates the
    potential of systems theory as a foundational justificatory knowledge base. Furthermore,
    we provide guidance on applying the framework across multiple modes of reasoning,
    alongside further application guidelines. The study thus serves as a bridge between
    the body of systems knowledge and contextual design in IS.
alternative_title:
- Design Your System
article_type: review
author:
- first_name: Ulvi
  full_name: Ibrahimli, Ulvi
  last_name: Ibrahimli
- first_name: Simon
  full_name: Hemmrich, Simon
  last_name: Hemmrich
- first_name: Axel
  full_name: Winkelmann, Axel
  last_name: Winkelmann
citation:
  ama: 'Ibrahimli U, Hemmrich S, Winkelmann A. Bridging Systems Theory and Information
    Systems: A Framework for Designing Complex Information Systems. <i>Communication
    of the Association for Information Systems</i>. Published online 2026. doi:<a
    href="https://aisel.aisnet.org/cais/vol58/iss1/37/">https://aisel.aisnet.org/cais/vol58/iss1/37/</a>'
  apa: 'Ibrahimli, U., Hemmrich, S., &#38; Winkelmann, A. (2026). Bridging Systems
    Theory and Information Systems: A Framework for Designing Complex Information
    Systems. <i>Communication of the Association for Information Systems</i>. <a href="https://aisel.aisnet.org/cais/vol58/iss1/37/">https://aisel.aisnet.org/cais/vol58/iss1/37/</a>'
  bibtex: '@article{Ibrahimli_Hemmrich_Winkelmann_2026, title={Bridging Systems Theory
    and Information Systems: A Framework for Designing Complex Information Systems},
    DOI={<a href="https://aisel.aisnet.org/cais/vol58/iss1/37/">https://aisel.aisnet.org/cais/vol58/iss1/37/</a>},
    journal={Communication of the Association for Information Systems}, publisher={AIS},
    author={Ibrahimli, Ulvi and Hemmrich, Simon and Winkelmann, Axel}, year={2026}
    }'
  chicago: 'Ibrahimli, Ulvi, Simon Hemmrich, and Axel Winkelmann. “Bridging Systems
    Theory and Information Systems: A Framework for Designing Complex Information
    Systems.” <i>Communication of the Association for Information Systems</i>, 2026.
    <a href="https://aisel.aisnet.org/cais/vol58/iss1/37/">https://aisel.aisnet.org/cais/vol58/iss1/37/</a>.'
  ieee: 'U. Ibrahimli, S. Hemmrich, and A. Winkelmann, “Bridging Systems Theory and
    Information Systems: A Framework for Designing Complex Information Systems,” <i>Communication
    of the Association for Information Systems</i>, 2026, doi: <a href="https://aisel.aisnet.org/cais/vol58/iss1/37/">https://aisel.aisnet.org/cais/vol58/iss1/37/</a>.'
  mla: 'Ibrahimli, Ulvi, et al. “Bridging Systems Theory and Information Systems:
    A Framework for Designing Complex Information Systems.” <i>Communication of the
    Association for Information Systems</i>, AIS, 2026, doi:<a href="https://aisel.aisnet.org/cais/vol58/iss1/37/">https://aisel.aisnet.org/cais/vol58/iss1/37/</a>.'
  short: U. Ibrahimli, S. Hemmrich, A. Winkelmann, Communication of the Association
    for Information Systems (2026).
date_created: 2026-04-02T04:19:09Z
date_updated: 2026-04-02T04:32:05Z
department:
- _id: '195'
doi: https://aisel.aisnet.org/cais/vol58/iss1/37/
extern: '1'
external_id:
  unknown:
  - https://aisel.aisnet.org/cais/vol58/iss1/37/
jel:
- D83
- L14
- D83
- O33
- C63
- P
keyword:
- Information Systems Research
- Systems Theory
- System Complexity
- System Design
- Design Science
language:
- iso: eng
publication: Communication of the Association for Information Systems
publication_identifier:
  unknown:
  - 1529-3181
publication_status: published
publisher: AIS
quality_controlled: '1'
status: public
title: 'Bridging Systems Theory and Information Systems: A Framework for Designing
  Complex Information Systems'
type: journal_article
user_id: '83557'
year: '2026'
...
---
_id: '65310'
abstract:
- lang: eng
  text: "Trust between client and consultant is perhaps the most important asset in
    con-sulting, as this is a highly intangible knowledge-intensive business that
    concerns is-sues of outstanding strategic and operational importance for the customers.
    Cli-ents who have not worked with a particular consultancy face considerable risk
    when they place an order while lacking reliable information about the service
    quality they can expect. There is a strong link between trust and reputation,
    as the positive reputation of a consultancy can act as a substitute for a new
    client’s missing individual experience with the provider, fostering trust in the
    service quali-ty. Thus, creating, maintaining, and demonstrating a good reputation
    is of signifi-cant importance for consultancies in a very competitive industry.\r\nTo
    facilitate trustworthy signals, we design and implement a novel reputation mechanism
    that carries a monetary weight stored on a blockchain network as an immutable,
    decentralized, and transparent ledger. Based on an implementation in the Ethereum
    network and subsequent evaluation, we conclude that the reputation mechanism can
    contribute to leveling information asymmetry and reducing risk while increasing
    reputation and trust. The mechanism lends itself to being used in other business-to-business
    scenarios that suffer from similar information asymmetries."
author:
- first_name: Simon
  full_name: Hemmrich, Simon
  id: '83557'
  last_name: Hemmrich
- first_name: Volker
  full_name: Nissen, Volker
  last_name: Nissen
citation:
  ama: 'Hemmrich S, Nissen V. A blockchain-based reputation system for consulting.
    In: Nissen V, ed. <i> Advanced Studies in Consulting Research and Digitalization
    – A Scientific Update on the Digital Transformation of the Consulting Industry.
    Springer.</i> ; 2026.'
  apa: Hemmrich, S., &#38; Nissen, V. (2026). A blockchain-based reputation system
    for consulting. In V. Nissen (Ed.), <i> Advanced Studies in Consulting Research
    and Digitalization – A Scientific Update on the Digital Transformation of the
    Consulting Industry. Springer.</i>
  bibtex: '@inbook{Hemmrich_Nissen_2026, title={A blockchain-based reputation system
    for consulting}, booktitle={ Advanced Studies in Consulting Research and Digitalization
    – A Scientific Update on the Digital Transformation of the Consulting Industry.
    Springer.}, author={Hemmrich, Simon and Nissen, Volker}, editor={Nissen, Volker},
    year={2026} }'
  chicago: Hemmrich, Simon, and Volker Nissen. “A Blockchain-Based Reputation System
    for Consulting.” In <i> Advanced Studies in Consulting Research and Digitalization
    – A Scientific Update on the Digital Transformation of the Consulting Industry.
    Springer.</i>, edited by Volker Nissen, 2026.
  ieee: S. Hemmrich and V. Nissen, “A blockchain-based reputation system for consulting,”
    in <i> Advanced Studies in Consulting Research and Digitalization – A Scientific
    Update on the Digital Transformation of the Consulting Industry. Springer.</i>,
    V. Nissen, Ed. 2026.
  mla: Hemmrich, Simon, and Volker Nissen. “A Blockchain-Based Reputation System for
    Consulting.” <i> Advanced Studies in Consulting Research and Digitalization –
    A Scientific Update on the Digital Transformation of the Consulting Industry.
    Springer.</i>, edited by Volker Nissen, 2026.
  short: 'S. Hemmrich, V. Nissen, in: V. Nissen (Ed.),  Advanced Studies in Consulting
    Research and Digitalization – A Scientific Update on the Digital Transformation
    of the Consulting Industry. Springer., 2026.'
date_created: 2026-04-02T04:06:47Z
date_updated: 2026-04-02T04:32:01Z
department:
- _id: '195'
editor:
- first_name: Volker
  full_name: Nissen, Volker
  last_name: Nissen
extern: '1'
keyword:
- Reputation Systems
- Consulting
- Design Science Invention
- Incentive
- Blockchain
- Monetary ratings
- building trust
- reduce information asymmetry consulting
- B2B reputation system
- consulting risk reduction
- supplier evaluation system
language:
- iso: eng
publication: ' Advanced Studies in Consulting Research and Digitalization – A Scientific
  Update on the Digital Transformation of the Consulting Industry. Springer.'
publication_identifier:
  unknown:
  - 978-3032173836
publication_status: published
quality_controlled: '1'
status: public
title: A blockchain-based reputation system for consulting
type: book_chapter
user_id: '83557'
year: '2026'
...
---
_id: '65313'
author:
- first_name: Ulvi
  full_name: Ibrahimli, Ulvi
  last_name: Ibrahimli
- first_name: Simon
  full_name: Hemmrich, Simon
  last_name: Hemmrich
- first_name: Axel
  full_name: Winkelmann, Axel
  last_name: Winkelmann
citation:
  ama: 'Ibrahimli U, Hemmrich S, Winkelmann A. Reputation as a Sociotechnical Design
    Problem: A Social Systems Theory Lens for Business Reputation Systems. In: ; 2026.'
  apa: 'Ibrahimli, U., Hemmrich, S., &#38; Winkelmann, A. (2026). <i>Reputation as
    a Sociotechnical Design Problem: A Social Systems Theory Lens for Business Reputation
    Systems</i>. DESRIST 2026 (The 21st International Conference on Design Science
    Research in Information Systems and Technology), Münster.'
  bibtex: '@inproceedings{Ibrahimli_Hemmrich_Winkelmann_2026, place={Münster}, title={Reputation
    as a Sociotechnical Design Problem: A Social Systems Theory Lens for Business
    Reputation Systems}, author={Ibrahimli, Ulvi and Hemmrich, Simon and Winkelmann,
    Axel}, year={2026} }'
  chicago: 'Ibrahimli, Ulvi, Simon Hemmrich, and Axel Winkelmann. “Reputation as a
    Sociotechnical Design Problem: A Social Systems Theory Lens for Business Reputation
    Systems.” Münster, 2026.'
  ieee: 'U. Ibrahimli, S. Hemmrich, and A. Winkelmann, “Reputation as a Sociotechnical
    Design Problem: A Social Systems Theory Lens for Business Reputation Systems,”
    presented at the DESRIST 2026 (The 21st International Conference on Design Science
    Research in Information Systems and Technology), Münster, 2026.'
  mla: 'Ibrahimli, Ulvi, et al. <i>Reputation as a Sociotechnical Design Problem:
    A Social Systems Theory Lens for Business Reputation Systems</i>. 2026.'
  short: 'U. Ibrahimli, S. Hemmrich, A. Winkelmann, in: Münster, 2026.'
conference:
  end_date: 2026-06-10
  location: Münster
  name: DESRIST 2026 (The 21st International Conference on Design Science Research
    in Information Systems and Technology)
  start_date: 2026-06-08
date_created: 2026-04-02T04:30:11Z
date_updated: 2026-04-02T04:32:08Z
department:
- _id: '195'
language:
- iso: eng
place: Münster
quality_controlled: '1'
status: public
title: 'Reputation as a Sociotechnical Design Problem: A Social Systems Theory Lens
  for Business Reputation Systems'
type: conference
user_id: '83557'
year: '2026'
...
---
_id: '65315'
author:
- first_name: Stefan
  full_name: Greil, Stefan
  last_name: Greil
- first_name: Eleonore
  full_name: Kaluza-Thiesen, Eleonore
  last_name: Kaluza-Thiesen
- first_name: Kim Alina
  full_name: Schulz, Kim Alina
  id: '68607'
  last_name: Schulz
- first_name: Caren
  full_name: Sureth-Sloane, Caren
  id: '530'
  last_name: Sureth-Sloane
  orcid: ' 0000-0002-8183-5901'
citation:
  ama: 'Greil S, Kaluza-Thiesen E, Schulz KA, Sureth-Sloane C. Navigating Transfer
    Pricing Complexity: Standardization, Cooperation, Transparency. <i>eJournal of
    Tax Research</i>. 2026;forthcoming.'
  apa: 'Greil, S., Kaluza-Thiesen, E., Schulz, K. A., &#38; Sureth-Sloane, C. (2026).
    Navigating Transfer Pricing Complexity: Standardization, Cooperation, Transparency.
    <i>EJournal of Tax Research</i>, <i>forthcoming</i>.'
  bibtex: '@article{Greil_Kaluza-Thiesen_Schulz_Sureth-Sloane_2026, title={Navigating
    Transfer Pricing Complexity: Standardization, Cooperation, Transparency}, volume={forthcoming},
    journal={eJournal of Tax Research}, author={Greil, Stefan and Kaluza-Thiesen,
    Eleonore and Schulz, Kim Alina and Sureth-Sloane, Caren}, year={2026} }'
  chicago: 'Greil, Stefan, Eleonore Kaluza-Thiesen, Kim Alina Schulz, and Caren Sureth-Sloane.
    “Navigating Transfer Pricing Complexity: Standardization, Cooperation, Transparency.”
    <i>EJournal of Tax Research</i> forthcoming (2026).'
  ieee: 'S. Greil, E. Kaluza-Thiesen, K. A. Schulz, and C. Sureth-Sloane, “Navigating
    Transfer Pricing Complexity: Standardization, Cooperation, Transparency,” <i>eJournal
    of Tax Research</i>, vol. forthcoming, 2026.'
  mla: 'Greil, Stefan, et al. “Navigating Transfer Pricing Complexity: Standardization,
    Cooperation, Transparency.” <i>EJournal of Tax Research</i>, vol. forthcoming,
    2026.'
  short: S. Greil, E. Kaluza-Thiesen, K.A. Schulz, C. Sureth-Sloane, EJournal of Tax
    Research forthcoming (2026).
date_created: 2026-04-02T08:35:24Z
date_updated: 2026-04-07T11:19:04Z
department:
- _id: '187'
language:
- iso: eng
publication: eJournal of Tax Research
quality_controlled: '1'
status: public
title: 'Navigating Transfer Pricing Complexity: Standardization, Cooperation, Transparency'
type: journal_article
user_id: '68607'
volume: forthcoming
year: '2026'
...
---
_id: '63577'
author:
- first_name: Eva
  full_name: Eberhartinger, Eva
  last_name: Eberhartinger
- first_name: Raffael
  full_name: Speitmann, Raffael
  last_name: Speitmann
- first_name: Caren
  full_name: Sureth-Sloane, Caren
  id: '530'
  last_name: Sureth-Sloane
  orcid: ' 0000-0002-8183-5901'
citation:
  ama: Eberhartinger E, Speitmann R, Sureth-Sloane C. Banks’ tax disclosure, financial
    secrecy, and tax haven heterogeneity. <i>Journal of International Accounting,
    Auditing and Taxation (JIAAT)</i>. 2026;60. doi:<a href="https://doi.org/10.1016/j.intaccaudtax.2026.100759">10.1016/j.intaccaudtax.2026.100759</a>
  apa: Eberhartinger, E., Speitmann, R., &#38; Sureth-Sloane, C. (2026). Banks’ tax
    disclosure, financial secrecy, and tax haven heterogeneity. <i>Journal of International
    Accounting, Auditing and Taxation (JIAAT)</i>, <i>60</i>. <a href="https://doi.org/10.1016/j.intaccaudtax.2026.100759">https://doi.org/10.1016/j.intaccaudtax.2026.100759</a>
  bibtex: '@article{Eberhartinger_Speitmann_Sureth-Sloane_2026, title={Banks’ tax
    disclosure, financial secrecy, and tax haven heterogeneity}, volume={60}, DOI={<a
    href="https://doi.org/10.1016/j.intaccaudtax.2026.100759">10.1016/j.intaccaudtax.2026.100759</a>},
    journal={Journal of International Accounting, Auditing and Taxation (JIAAT)},
    author={Eberhartinger, Eva and Speitmann, Raffael and Sureth-Sloane, Caren}, year={2026}
    }'
  chicago: Eberhartinger, Eva, Raffael Speitmann, and Caren Sureth-Sloane. “Banks’
    Tax Disclosure, Financial Secrecy, and Tax Haven Heterogeneity.” <i>Journal of
    International Accounting, Auditing and Taxation (JIAAT)</i> 60 (2026). <a href="https://doi.org/10.1016/j.intaccaudtax.2026.100759">https://doi.org/10.1016/j.intaccaudtax.2026.100759</a>.
  ieee: 'E. Eberhartinger, R. Speitmann, and C. Sureth-Sloane, “Banks’ tax disclosure,
    financial secrecy, and tax haven heterogeneity,” <i>Journal of International Accounting,
    Auditing and Taxation (JIAAT)</i>, vol. 60, 2026, doi: <a href="https://doi.org/10.1016/j.intaccaudtax.2026.100759">10.1016/j.intaccaudtax.2026.100759</a>.'
  mla: Eberhartinger, Eva, et al. “Banks’ Tax Disclosure, Financial Secrecy, and Tax
    Haven Heterogeneity.” <i>Journal of International Accounting, Auditing and Taxation
    (JIAAT)</i>, vol. 60, 2026, doi:<a href="https://doi.org/10.1016/j.intaccaudtax.2026.100759">10.1016/j.intaccaudtax.2026.100759</a>.
  short: E. Eberhartinger, R. Speitmann, C. Sureth-Sloane, Journal of International
    Accounting, Auditing and Taxation (JIAAT) 60 (2026).
date_created: 2026-01-13T08:35:28Z
date_updated: 2026-04-09T07:24:33Z
department:
- _id: '187'
doi: 10.1016/j.intaccaudtax.2026.100759
intvolume: '        60'
language:
- iso: eng
publication: Journal of International Accounting, Auditing and Taxation (JIAAT)
publication_status: published
quality_controlled: '1'
status: public
title: Banks' tax disclosure, financial secrecy, and tax haven heterogeneity
type: journal_article
user_id: '74000'
volume: 60
year: '2026'
...
---
_id: '56815'
abstract:
- lang: eng
  text: This study investigates the determinants of tax complexity in Indonesia, focusing
    on the perspectives of tax officers and firms, and thus provides a case study
    relevant to developing countries. Understanding tax complexity in this context
    is crucial as developing nations frequently encounter legislative, fiscal, and
    administrative challenges that exacerbate their tax complexity. Complexity can
    hinder investment, impair tax revenue collection, and impede economic development.
    The authors adapt a global survey instrument to the Indonesian context and collect
    responses from Indonesian tax officers and firms. Transfer pricing is perceived
    as the most complex tax regulation which is consistent with cross-country studies.
    However, in contrast to the global findings, statutory tax rates and taxes on
    dividends rank second and third in Indonesia. While Indonesian tax officers emphasize
    the complexity of transfer pricing regulations, firms are more concerned about
    the complexity of tax procedures, especially tax guidance and tax audits. Furthermore,
    comparative analyses show that tax officers perceive tax regulations as being
    more complex than tax procedures. In contrast, firms perceive the opposite, particularly
    for tax audits. The findings offer a nuanced picture of tax complexity in a developing
    country and provide guidance for tax reforms in Indonesia. They also serve as
    a commencement for further analyses of developing countries.
author:
- first_name: Adrian
  full_name: Schipp, Adrian
  id: '44288'
  last_name: Schipp
- first_name: Fernando
  full_name: Siahaan, Fernando
  last_name: Siahaan
- first_name: Caren
  full_name: Sureth-Sloane, Caren
  id: '530'
  last_name: Sureth-Sloane
  orcid: ' 0000-0002-8183-5901'
citation:
  ama: 'Schipp A, Siahaan F, Sureth-Sloane C. Determinants of Tax Complexity: Evidence
    from a Developing Country. <i>Intertax</i>. 2026;54(2):102-122. doi:<a href="http://dx.doi.org/10.2139/ssrn.4924632">http://dx.doi.org/10.2139/ssrn.4924632</a>'
  apa: 'Schipp, A., Siahaan, F., &#38; Sureth-Sloane, C. (2026). Determinants of Tax
    Complexity: Evidence from a Developing Country. <i>Intertax</i>, <i>54</i>(2),
    102–122. <a href="http://dx.doi.org/10.2139/ssrn.4924632">http://dx.doi.org/10.2139/ssrn.4924632</a>'
  bibtex: '@article{Schipp_Siahaan_Sureth-Sloane_2026, title={Determinants of Tax
    Complexity: Evidence from a Developing Country}, volume={54}, DOI={<a href="http://dx.doi.org/10.2139/ssrn.4924632">http://dx.doi.org/10.2139/ssrn.4924632</a>},
    number={2}, journal={Intertax}, author={Schipp, Adrian and Siahaan, Fernando and
    Sureth-Sloane, Caren}, year={2026}, pages={102–122} }'
  chicago: 'Schipp, Adrian, Fernando Siahaan, and Caren Sureth-Sloane. “Determinants
    of Tax Complexity: Evidence from a Developing Country.” <i>Intertax</i> 54, no.
    2 (2026): 102–22. <a href="http://dx.doi.org/10.2139/ssrn.4924632">http://dx.doi.org/10.2139/ssrn.4924632</a>.'
  ieee: 'A. Schipp, F. Siahaan, and C. Sureth-Sloane, “Determinants of Tax Complexity:
    Evidence from a Developing Country,” <i>Intertax</i>, vol. 54, no. 2, pp. 102–122,
    2026, doi: <a href="http://dx.doi.org/10.2139/ssrn.4924632">http://dx.doi.org/10.2139/ssrn.4924632</a>.'
  mla: 'Schipp, Adrian, et al. “Determinants of Tax Complexity: Evidence from a Developing
    Country.” <i>Intertax</i>, vol. 54, no. 2, 2026, pp. 102–22, doi:<a href="http://dx.doi.org/10.2139/ssrn.4924632">http://dx.doi.org/10.2139/ssrn.4924632</a>.'
  short: A. Schipp, F. Siahaan, C. Sureth-Sloane, Intertax 54 (2026) 102–122.
date_created: 2024-10-30T07:25:39Z
date_updated: 2026-04-09T07:24:54Z
department:
- _id: '187'
doi: http://dx.doi.org/10.2139/ssrn.4924632
intvolume: '        54'
issue: '2'
language:
- iso: eng
main_file_link:
- url: https://kluwerlawonline.com/journalarticle/Intertax/54.2/TAXI2026020
page: 102-122
publication: Intertax
publication_status: published
quality_controlled: '1'
status: public
title: 'Determinants of Tax Complexity: Evidence from a Developing Country'
type: journal_article
user_id: '74000'
volume: 54
year: '2026'
...
---
_id: '65400'
author:
- first_name: Hannah Sabrina
  full_name: Sloane, Hannah Sabrina
  id: '48206'
  last_name: Sloane
citation:
  ama: 'Sloane HS. Early career researchers’ identity constructions in crisis. In:
    ; 2026.'
  apa: Sloane, H. S. (2026). <i>Early career researchers’ identity constructions in
    crisis</i>. EARLI SIG4 &#38; SIG11 Conference 2026, Helsinki.
  bibtex: '@inproceedings{Sloane_2026, title={Early career researchers’ identity constructions
    in crisis}, author={Sloane, Hannah Sabrina}, year={2026} }'
  chicago: Sloane, Hannah Sabrina. “Early Career Researchers’ Identity Constructions
    in Crisis,” 2026.
  ieee: H. S. Sloane, “Early career researchers’ identity constructions in crisis,”
    presented at the EARLI SIG4 &#38; SIG11 Conference 2026, Helsinki, 2026.
  mla: Sloane, Hannah Sabrina. <i>Early Career Researchers’ Identity Constructions
    in Crisis</i>. 2026.
  short: 'H.S. Sloane, in: 2026.'
conference:
  end_date: 2026-06-12
  location: Helsinki
  name: EARLI SIG4 & SIG11 Conference 2026
  start_date: 2026-06-11
date_created: 2026-04-13T07:46:40Z
date_updated: 2026-04-13T07:47:17Z
department:
- _id: '208'
language:
- iso: eng
status: public
title: Early career researchers' identity constructions in crisis
type: conference_abstract
user_id: '48206'
year: '2026'
...
---
_id: '65449'
alternative_title:
- Symposium
author:
- first_name: Desiree
  full_name: Daniel-Söltenfuß, Desiree
  id: '10186'
  last_name: Daniel-Söltenfuß
- first_name: H.-Hugo
  full_name: Kremer, H.-Hugo
  last_name: Kremer
- first_name: Marie-Ann
  full_name: Kückmann, Marie-Ann
  last_name: Kückmann
citation:
  ama: 'Daniel-Söltenfuß D, Kremer H-H, Kückmann M-A. (Berufs-)Bildung im Wandel der
    Gesellschaft. Brüche und Kontinuität in Veränderungsprozessen und ihre Konsequenzen
    für das (Berufs-)Bildungssystem. In: ; 2026.'
  apa: Daniel-Söltenfuß, D., Kremer, H.-H., &#38; Kückmann, M.-A. (2026). <i>(Berufs-)Bildung
    im Wandel der Gesellschaft. Brüche und Kontinuität in Veränderungsprozessen und
    ihre Konsequenzen für das (Berufs-)Bildungssystem</i>. DGfE-Kongress “Brüche,”
    München.
  bibtex: '@inproceedings{Daniel-Söltenfuß_Kremer_Kückmann_2026, title={(Berufs-)Bildung
    im Wandel der Gesellschaft. Brüche und Kontinuität in Veränderungsprozessen und
    ihre Konsequenzen für das (Berufs-)Bildungssystem}, author={Daniel-Söltenfuß,
    Desiree and Kremer, H.-Hugo and Kückmann, Marie-Ann}, year={2026} }'
  chicago: Daniel-Söltenfuß, Desiree, H.-Hugo Kremer, and Marie-Ann Kückmann. “(Berufs-)Bildung
    Im Wandel Der Gesellschaft. Brüche Und Kontinuität in Veränderungsprozessen Und
    Ihre Konsequenzen Für Das (Berufs-)Bildungssystem,” 2026.
  ieee: D. Daniel-Söltenfuß, H.-H. Kremer, and M.-A. Kückmann, “(Berufs-)Bildung im
    Wandel der Gesellschaft. Brüche und Kontinuität in Veränderungsprozessen und ihre
    Konsequenzen für das (Berufs-)Bildungssystem,” presented at the DGfE-Kongress
    “Brüche,” München, 2026.
  mla: Daniel-Söltenfuß, Desiree, et al. <i>(Berufs-)Bildung Im Wandel Der Gesellschaft.
    Brüche Und Kontinuität in Veränderungsprozessen Und Ihre Konsequenzen Für Das
    (Berufs-)Bildungssystem</i>. 2026.
  short: 'D. Daniel-Söltenfuß, H.-H. Kremer, M.-A. Kückmann, in: 2026.'
conference:
  end_date: 2026-03-25
  location: München
  name: DGfE-Kongress "Brüche"
  start_date: 2026-03-23
date_created: 2026-04-15T12:21:19Z
date_updated: 2026-04-15T12:21:25Z
department:
- _id: '208'
language:
- iso: eng
status: public
title: (Berufs-)Bildung im Wandel der Gesellschaft. Brüche und Kontinuität in Veränderungsprozessen
  und ihre Konsequenzen für das (Berufs-)Bildungssystem
type: conference_abstract
user_id: '10186'
year: '2026'
...
---
_id: '65451'
author:
- first_name: Christoph
  full_name: Ksouri-Gerwien, Christoph
  last_name: Ksouri-Gerwien
- first_name: Christian
  full_name: Vorbohle, Christian
  id: '29951'
  last_name: Vorbohle
citation:
  ama: 'Ksouri-Gerwien C, Vorbohle C. Business Model Prototyping and Evaluation from
    an Ecosystem Perspective: An Actor-based Modeling Framework for Using System Dynamics.
    <i>Information Systems and e-Business Management</i>.'
  apa: 'Ksouri-Gerwien, C., &#38; Vorbohle, C. (n.d.). Business Model Prototyping
    and Evaluation from an Ecosystem Perspective: An Actor-based Modeling Framework
    for Using System Dynamics. <i>Information Systems and E-Business Management</i>.'
  bibtex: '@article{Ksouri-Gerwien_Vorbohle, title={Business Model Prototyping and
    Evaluation from an Ecosystem Perspective: An Actor-based Modeling Framework for
    Using System Dynamics}, journal={Information Systems and e-Business Management},
    author={Ksouri-Gerwien, Christoph and Vorbohle, Christian} }'
  chicago: 'Ksouri-Gerwien, Christoph, and Christian Vorbohle. “Business Model Prototyping
    and Evaluation from an Ecosystem Perspective: An Actor-Based Modeling Framework
    for Using System Dynamics.” <i>Information Systems and E-Business Management</i>,
    n.d.'
  ieee: 'C. Ksouri-Gerwien and C. Vorbohle, “Business Model Prototyping and Evaluation
    from an Ecosystem Perspective: An Actor-based Modeling Framework for Using System
    Dynamics,” <i>Information Systems and e-Business Management</i>.'
  mla: 'Ksouri-Gerwien, Christoph, and Christian Vorbohle. “Business Model Prototyping
    and Evaluation from an Ecosystem Perspective: An Actor-Based Modeling Framework
    for Using System Dynamics.” <i>Information Systems and E-Business Management</i>.'
  short: C. Ksouri-Gerwien, C. Vorbohle, Information Systems and E-Business Management
    (n.d.).
date_created: 2026-04-15T13:13:12Z
date_updated: 2026-04-15T13:28:07Z
department:
- _id: '276'
language:
- iso: eng
publication: Information Systems and e-Business Management
publication_status: accepted
status: public
title: 'Business Model Prototyping and Evaluation from an Ecosystem Perspective: An
  Actor-based Modeling Framework for Using System Dynamics'
type: journal_article
user_id: '16205'
year: '2026'
...
---
_id: '65452'
author:
- first_name: Alexander
  full_name: Rinkowski, Alexander
  last_name: Rinkowski
- first_name: Dennis
  full_name: Kundisch, Dennis
  last_name: Kundisch
citation:
  ama: 'Rinkowski A, Kundisch D. Developing AI Literacy of Novice Adult Learners Outside
    of Formal Education Settings – A Prototype. In: <i>Proceedings of the 21st International
    Conference on Design Science Research in Information Systems and Technology (DESRIST
    2026)</i>. ; 2026.'
  apa: Rinkowski, A., &#38; Kundisch, D. (2026). Developing AI Literacy of Novice
    Adult Learners Outside of Formal Education Settings – A Prototype. <i>Proceedings
    of the 21st International Conference on Design Science Research in Information
    Systems and Technology (DESRIST 2026)</i>. 21st International Conference on Design
    Science Research in Information Systems and Technology (DESRIST 2026), Münster.
  bibtex: '@inproceedings{Rinkowski_Kundisch_2026, title={Developing AI Literacy of
    Novice Adult Learners Outside of Formal Education Settings – A Prototype}, booktitle={Proceedings
    of the 21st International Conference on Design Science Research in Information
    Systems and Technology (DESRIST 2026)}, author={Rinkowski, Alexander and Kundisch,
    Dennis}, year={2026} }'
  chicago: Rinkowski, Alexander, and Dennis Kundisch. “Developing AI Literacy of Novice
    Adult Learners Outside of Formal Education Settings – A Prototype.” In <i>Proceedings
    of the 21st International Conference on Design Science Research in Information
    Systems and Technology (DESRIST 2026)</i>, 2026.
  ieee: A. Rinkowski and D. Kundisch, “Developing AI Literacy of Novice Adult Learners
    Outside of Formal Education Settings – A Prototype,” presented at the 21st International
    Conference on Design Science Research in Information Systems and Technology (DESRIST
    2026), Münster, 2026.
  mla: Rinkowski, Alexander, and Dennis Kundisch. “Developing AI Literacy of Novice
    Adult Learners Outside of Formal Education Settings – A Prototype.” <i>Proceedings
    of the 21st International Conference on Design Science Research in Information
    Systems and Technology (DESRIST 2026)</i>, 2026.
  short: 'A. Rinkowski, D. Kundisch, in: Proceedings of the 21st International Conference
    on Design Science Research in Information Systems and Technology (DESRIST 2026),
    2026.'
conference:
  location: Münster
  name: 21st International Conference on Design Science Research in Information Systems
    and Technology (DESRIST 2026)
date_created: 2026-04-15T13:40:56Z
date_updated: 2026-04-15T14:06:37Z
department:
- _id: '276'
language:
- iso: eng
publication: Proceedings of the 21st International Conference on Design Science Research
  in Information Systems and Technology (DESRIST 2026)
status: public
title: Developing AI Literacy of Novice Adult Learners Outside of Formal Education
  Settings – A Prototype
type: conference
user_id: '16205'
year: '2026'
...
---
_id: '65450'
author:
- first_name: Friederike
  full_name: Breuing, Friederike
  id: '45696'
  last_name: Breuing
  orcid: 0009-0003-5494-2597
- first_name: Desiree
  full_name: Daniel-Söltenfuß, Desiree
  id: '10186'
  last_name: Daniel-Söltenfuß
- first_name: Marie-Ann
  full_name: Kückmann, Marie-Ann
  id: '25394'
  last_name: Kückmann
citation:
  ama: 'Breuing F, Daniel-Söltenfuß D, Kückmann M-A. Umgang mit (Um-)Brüchen – ein
    Normalzustand? Gestaltung von Innovationsprozessen aus Sicht des beruflichen Bildungspersonals.
    In: ; 2026.'
  apa: Breuing, F., Daniel-Söltenfuß, D., &#38; Kückmann, M.-A. (2026). <i>Umgang
    mit (Um-)Brüchen – ein Normalzustand? Gestaltung von Innovationsprozessen aus
    Sicht des beruflichen Bildungspersonals</i>. DGfE-Kongress “Brüche,” München.
  bibtex: '@inproceedings{Breuing_Daniel-Söltenfuß_Kückmann_2026, title={Umgang mit
    (Um-)Brüchen – ein Normalzustand? Gestaltung von Innovationsprozessen aus Sicht
    des beruflichen Bildungspersonals}, author={Breuing, Friederike and Daniel-Söltenfuß,
    Desiree and Kückmann, Marie-Ann}, year={2026} }'
  chicago: Breuing, Friederike, Desiree Daniel-Söltenfuß, and Marie-Ann Kückmann.
    “Umgang Mit (Um-)Brüchen – Ein Normalzustand? Gestaltung von Innovationsprozessen
    Aus Sicht Des Beruflichen Bildungspersonals,” 2026.
  ieee: F. Breuing, D. Daniel-Söltenfuß, and M.-A. Kückmann, “Umgang mit (Um-)Brüchen
    – ein Normalzustand? Gestaltung von Innovationsprozessen aus Sicht des beruflichen
    Bildungspersonals,” presented at the DGfE-Kongress “Brüche,” München, 2026.
  mla: Breuing, Friederike, et al. <i>Umgang Mit (Um-)Brüchen – Ein Normalzustand?
    Gestaltung von Innovationsprozessen Aus Sicht Des Beruflichen Bildungspersonals</i>.
    2026.
  short: 'F. Breuing, D. Daniel-Söltenfuß, M.-A. Kückmann, in: 2026.'
conference:
  end_date: 2026-03-25
  location: München
  name: DGfE-Kongress "Brüche"
  start_date: 2026-03-23
date_created: 2026-04-15T12:23:56Z
date_updated: 2026-04-15T18:24:40Z
department:
- _id: '208'
language:
- iso: eng
status: public
title: Umgang mit (Um-)Brüchen – ein Normalzustand? Gestaltung von Innovationsprozessen
  aus Sicht des beruflichen Bildungspersonals
type: conference
user_id: '45696'
year: '2026'
...
---
_id: '65476'
abstract:
- lang: eng
  text: Service research has evolved into an interdisciplinary research field that
    bridges diverse disciplines, including information systems (IS) and marketing.
    Nearly two decades ago, the service system concept was introduced as a foundational
    abstraction in service research, drawing on ideas from the service-dominant logic
    (S-D logic) of marketing. Despite its widespread adoption in service research,
    particularly in the IS discipline, the service system concept lacks a solid theoretical
    foundation. This has resulted in conceptual ambiguity and overlap with related
    constructs, such as service ecosystems. Moreover, it has largely remained a static
    analytical lens, insufficiently capturing dynamic service phenomena, including
    value co-creation and co-destruction, as well as the emergence of institutional
    arrangements. To address these limitations, we propose Luhmann’s systems theory
    (LST) as a robust framework for conceptualizing service systems as autopoietic
    (self-creating) systems, in which communication serves as the fundamental mechanism
    that drives value co-creation. We derive five theoretical propositions from this
    re-conceptualization that clarify conceptual ambiguity and allow researchers to
    explore dynamic service phenomena in greater depth. Given LST’s general approach,
    our conceptualization provides a theoretically grounded, interdisciplinary foundation
    for advancing service research.
article_number: '37'
article_type: original
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  last_name: Beverungen
- first_name: Jens
  full_name: Poeppelbuss, Jens
  last_name: Poeppelbuss
- first_name: Simon
  full_name: Hemmrich, Simon
  last_name: Hemmrich
- first_name: Taskeen
  full_name: Iqbal, Taskeen
  last_name: Iqbal
citation:
  ama: Beverungen D, Poeppelbuss J, Hemmrich S, Iqbal T. Service through communication—Conceptualizing
    service systems with Luhmann’s systems theory. <i>Electronic Markets</i>. 2026;36(1).
    doi:<a href="https://doi.org/10.1007/s12525-026-00889-w">10.1007/s12525-026-00889-w</a>
  apa: Beverungen, D., Poeppelbuss, J., Hemmrich, S., &#38; Iqbal, T. (2026). Service
    through communication—Conceptualizing service systems with Luhmann’s systems theory.
    <i>Electronic Markets</i>, <i>36</i>(1), Article 37. <a href="https://doi.org/10.1007/s12525-026-00889-w">https://doi.org/10.1007/s12525-026-00889-w</a>
  bibtex: '@article{Beverungen_Poeppelbuss_Hemmrich_Iqbal_2026, title={Service through
    communication—Conceptualizing service systems with Luhmann’s systems theory},
    volume={36}, DOI={<a href="https://doi.org/10.1007/s12525-026-00889-w">10.1007/s12525-026-00889-w</a>},
    number={137}, journal={Electronic Markets}, publisher={Springer Science and Business
    Media LLC}, author={Beverungen, Daniel and Poeppelbuss, Jens and Hemmrich, Simon
    and Iqbal, Taskeen}, year={2026} }'
  chicago: Beverungen, Daniel, Jens Poeppelbuss, Simon Hemmrich, and Taskeen Iqbal.
    “Service through Communication—Conceptualizing Service Systems with Luhmann’s
    Systems Theory.” <i>Electronic Markets</i> 36, no. 1 (2026). <a href="https://doi.org/10.1007/s12525-026-00889-w">https://doi.org/10.1007/s12525-026-00889-w</a>.
  ieee: 'D. Beverungen, J. Poeppelbuss, S. Hemmrich, and T. Iqbal, “Service through
    communication—Conceptualizing service systems with Luhmann’s systems theory,”
    <i>Electronic Markets</i>, vol. 36, no. 1, Art. no. 37, 2026, doi: <a href="https://doi.org/10.1007/s12525-026-00889-w">10.1007/s12525-026-00889-w</a>.'
  mla: Beverungen, Daniel, et al. “Service through Communication—Conceptualizing Service
    Systems with Luhmann’s Systems Theory.” <i>Electronic Markets</i>, vol. 36, no.
    1, 37, Springer Science and Business Media LLC, 2026, doi:<a href="https://doi.org/10.1007/s12525-026-00889-w">10.1007/s12525-026-00889-w</a>.
  short: D. Beverungen, J. Poeppelbuss, S. Hemmrich, T. Iqbal, Electronic Markets
    36 (2026).
date_created: 2026-04-21T13:13:02Z
date_updated: 2026-04-21T13:18:35Z
ddc:
- '380'
department:
- _id: '195'
- _id: '534'
doi: 10.1007/s12525-026-00889-w
file:
- access_level: closed
  content_type: application/pdf
  creator: dabe
  date_created: 2026-04-21T13:14:30Z
  date_updated: 2026-04-21T13:14:30Z
  file_id: '65477'
  file_name: Service is Communication - EM Paper.pdf
  file_size: 2793039
  relation: main_file
  success: 1
file_date_updated: 2026-04-21T13:14:30Z
has_accepted_license: '1'
intvolume: '        36'
issue: '1'
jel:
- L80
keyword:
- Service system
- Service ecosystem
- Systems theory
- Service research
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: https://link.springer.com/content/pdf/10.1007/s12525-026-00889-w.pdf
oa: '1'
project:
- _id: '1250'
  name: 'SHAPE : Gestaltung von Dienstleistungsentwicklungsprozessen und lnnovationspartnerschaften
    mit Unternehmen'
publication: Electronic Markets
publication_identifier:
  issn:
  - 1019-6781
  - 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
quality_controlled: '1'
status: public
title: Service through communication—Conceptualizing service systems with Luhmann’s
  systems theory
type: journal_article
user_id: '59677'
volume: 36
year: '2026'
...
---
_id: '63100'
author:
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: Alexander
  full_name: Wilms, Alexander
  last_name: Wilms
citation:
  ama: 'Kundisch D, Wilms A. From mismatch to synergy: how new ventures and family-owned
    firms navigate cooperation. <i>Journal of Small Business and Enterprise Development</i>.
    2026;33(1):49-71. doi:<a href="https://doi.org/10.1108/JSBED-07-2025-0474">10.1108/JSBED-07-2025-0474</a>'
  apa: 'Kundisch, D., &#38; Wilms, A. (2026). From mismatch to synergy: how new ventures
    and family-owned firms navigate cooperation. <i>Journal of Small Business and
    Enterprise Development</i>, <i>33</i>(1), 49–71. <a href="https://doi.org/10.1108/JSBED-07-2025-0474">https://doi.org/10.1108/JSBED-07-2025-0474</a>'
  bibtex: '@article{Kundisch_Wilms_2026, title={From mismatch to synergy: how new
    ventures and family-owned firms navigate cooperation}, volume={33}, DOI={<a href="https://doi.org/10.1108/JSBED-07-2025-0474">10.1108/JSBED-07-2025-0474</a>},
    number={1}, journal={Journal of Small Business and Enterprise Development}, author={Kundisch,
    Dennis and Wilms, Alexander}, year={2026}, pages={49–71} }'
  chicago: 'Kundisch, Dennis, and Alexander Wilms. “From Mismatch to Synergy: How
    New Ventures and Family-Owned Firms Navigate Cooperation.” <i>Journal of Small
    Business and Enterprise Development</i> 33, no. 1 (2026): 49–71. <a href="https://doi.org/10.1108/JSBED-07-2025-0474">https://doi.org/10.1108/JSBED-07-2025-0474</a>.'
  ieee: 'D. Kundisch and A. Wilms, “From mismatch to synergy: how new ventures and
    family-owned firms navigate cooperation,” <i>Journal of Small Business and Enterprise
    Development</i>, vol. 33, no. 1, pp. 49–71, 2026, doi: <a href="https://doi.org/10.1108/JSBED-07-2025-0474">10.1108/JSBED-07-2025-0474</a>.'
  mla: 'Kundisch, Dennis, and Alexander Wilms. “From Mismatch to Synergy: How New
    Ventures and Family-Owned Firms Navigate Cooperation.” <i>Journal of Small Business
    and Enterprise Development</i>, vol. 33, no. 1, 2026, pp. 49–71, doi:<a href="https://doi.org/10.1108/JSBED-07-2025-0474">10.1108/JSBED-07-2025-0474</a>.'
  short: D. Kundisch, A. Wilms, Journal of Small Business and Enterprise Development
    33 (2026) 49–71.
date_created: 2025-12-15T10:20:31Z
date_updated: 2026-04-22T12:29:18Z
department:
- _id: '276'
doi: 10.1108/JSBED-07-2025-0474
intvolume: '        33'
issue: '1'
language:
- iso: eng
page: 49-71
publication: Journal of Small Business and Enterprise Development
publication_status: published
status: public
title: 'From mismatch to synergy: how new ventures and family-owned firms navigate
  cooperation'
type: journal_article
user_id: '16205'
volume: 33
year: '2026'
...