@article{5847,
  author       = {{Buhl, H. U. and Kundisch, Dennis and Steck, W.}},
  journal      = {{Zeitschrift für Betriebswirtschaft}},
  number       = {{2}},
  pages        = {{1--12}},
  title        = {{{Sophistication Banking als erfolgreiche Strategie im Informationszeitalter}}},
  volume       = {{72}},
  year         = {{2002}},
}

@inproceedings{6007,
  author       = {{Kundisch, Dennis}},
  booktitle    = {{E-Commerce: Netze, Märkte, Technologien}},
  editor       = {{Weinhardt, C. and Holtmann, C.}},
  location     = {{Nürnberg, Germany}},
  pages        = {{159--179}},
  title        = {{{Beratungsqualität von Finanzdienstleistern am Beispiel von Online-Immobilienfinanzierungen mit KFW Darlehen}}},
  year         = {{2002}},
}

@inproceedings{6008,
  author       = {{Kundisch, Dennis and Steck, W.}},
  booktitle    = {{Recent Advances in Computers, Computing and Communications}},
  editor       = {{Mastoriakis, N. and Mladenov, V.}},
  location     = {{Rethymno, Kreta, Greece}},
  pages        = {{92--97}},
  title        = {{{Trust and Switching Costs in the Financial Services Industry}}},
  year         = {{2002}},
}

@inproceedings{6009,
  author       = {{Kundisch, Dennis}},
  booktitle    = {{3rd World Congress on the Management of Electronic Commerce}},
  location     = {{Hamilton, Canada}},
  title        = {{{Building Trust - The Most Important CRM Strategy?}}},
  year         = {{2002}},
}

@article{5848,
  author       = {{Kundisch, Dennis and Dzienziol, J. and Eberhardt, M. and Pinnow, M.}},
  journal      = {{WIRTSCHAFTSINFORMATIK}},
  number       = {{3}},
  pages        = {{305--315}},
  title        = {{{Vergleichsmöglichkeiten für Finanzdienstleistungsangebote im WWW}}},
  volume       = {{43}},
  year         = {{2001}},
}

@article{5849,
  author       = {{Kundisch, Dennis and Wolfersberger, P. and Klöpfer, E.}},
  journal      = {{The International Journal on Media Management}},
  number       = {{2}},
  pages        = {{91--104}},
  title        = {{{Enabling eCCRM: Multi-Channel Model and Management for Financial eServices}}},
  volume       = {{3}},
  year         = {{2001}},
}

@inproceedings{6010,
  author       = {{Kundisch, Dennis and Wolfersberger, P. and Calaminus, D. and Klöpfer, E.}},
  booktitle    = {{Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS)}},
  editor       = {{Sprague, R. H.}},
  location     = {{Wailea, Maui, Hawaii, USA}},
  title        = {{{Enabling eCCRM: Content Model and Management for Financial eServices}}},
  volume       = {{7}},
  year         = {{2001}},
}

@inproceedings{6011,
  author       = {{Kundisch, Dennis and Schell, A.}},
  booktitle    = {{Proceedings of the International Conference on Internet Computing 2001 (IC)}},
  editor       = {{Graham, P. and Maheswaran, M. and Eskicioglu, M. R.}},
  location     = {{Las Vegas, Nevada, USA}},
  pages        = {{471--474}},
  title        = {{{Mobile Pricing for Congested UMTS Networks}}},
  volume       = {{1}},
  year         = {{2001}},
}

@inproceedings{6012,
  author       = {{Frank, Melanie and Kundisch, Dennis and Schell, Axel}},
  booktitle    = {{Tagungsband Multikonferenz Wirtschaftsinformatik (MKWI)}},
  editor       = {{Bodendorf, F. and Grauer, G.}},
  location     = {{Siegen, Germany}},
  pages        = {{208--222}},
  publisher    = {{Shaker}},
  title        = {{{Elektronischer Vertrieb von Dienstleistungen: Optimaler Serverstandort als Warehouse Location Problem}}},
  year         = {{2000}},
}

@inproceedings{6013,
  author       = {{Buhl, H. U. and Kundisch, Dennis and Leinfelder, A. and Steck, W.}},
  booktitle    = {{Proceedings of the 8th European Conference on Information Systems 2000 (ECIS)}},
  editor       = {{Bichler, M. and Hansen, H.-R. and Mahrer, H.}},
  location     = {{Vienna, Austria}},
  pages        = {{789--795}},
  publisher    = {{Gabler}},
  title        = {{{IT-Enabled Sophistication Banking}}},
  volume       = {{2}},
  year         = {{2000}},
}

@inproceedings{6014,
  author       = {{Calaminus, D. and Klöpfer, Elisabeth and Kundisch, Dennis and Wolfersberger, P.}},
  booktitle    = {{3. FANTagung 2000}},
  location     = {{Siegen, Germany}},
  title        = {{{Ein Contentmodell für den Multichannel Vertrieb von Finanzdienstleistungen}}},
  year         = {{2000}},
}

@inproceedings{6015,
  author       = {{Kundisch, Dennis}},
  booktitle    = {{Proceedings of the International Conference on Electronic Commerce 2000 (ICEC)}},
  editor       = {{Kim, S. H. and Sheng, O. and Lee, J. K. and Whinston, A. B. and Schmid, B.}},
  location     = {{Seoul, Korea}},
  pages        = {{88--93}},
  title        = {{{Buyer Search Behavior on an Electronic Commodity Market: Consumer's Decision for a Sequential or Simultaneous Search Method}}},
  year         = {{2000}},
}