[{"citation":{"ama":"Gerick J, Bloh B. Erweiterter Gestaltungspielraum für Schulen. Welche Veränderungen beschreiben Schulleiterinnen und Schulleiter in ihrem beruflichen Selbstverständnis? 2011;10:268-270.","ieee":"J. Gerick and B. Bloh, “Erweiterter Gestaltungspielraum für Schulen. Welche Veränderungen beschreiben Schulleiterinnen und Schulleiter in ihrem beruflichen Selbstverständnis?,” vol. 10, pp. 268–270, 2011.","chicago":"Gerick, Julia, and Bea Bloh. “Erweiterter Gestaltungspielraum Für Schulen. Welche Veränderungen Beschreiben Schulleiterinnen Und Schulleiter in Ihrem Beruflichen Selbstverständnis?” 10 (2011): 268–70.","mla":"Gerick, Julia, and Bea Bloh. <i>Erweiterter Gestaltungspielraum Für Schulen. Welche Veränderungen Beschreiben Schulleiterinnen Und Schulleiter in Ihrem Beruflichen Selbstverständnis?</i> 2011, pp. 268–70.","short":"J. Gerick, B. Bloh, 10 (2011) 268–270.","bibtex":"@article{Gerick_Bloh_2011, title={Erweiterter Gestaltungspielraum für Schulen. Welche Veränderungen beschreiben Schulleiterinnen und Schulleiter in ihrem beruflichen Selbstverständnis?}, volume={10}, author={Gerick, Julia and Bloh, Bea}, year={2011}, pages={268–270} }","apa":"Gerick, J., &#38; Bloh, B. (2011). <i>Erweiterter Gestaltungspielraum für Schulen. Welche Veränderungen beschreiben Schulleiterinnen und Schulleiter in ihrem beruflichen Selbstverständnis?</i> <i>10</i>, 268–270."},"page":"268-270","intvolume":"        10","year":"2011","author":[{"last_name":"Gerick","full_name":"Gerick, Julia","first_name":"Julia"},{"first_name":"Bea","last_name":"Bloh","full_name":"Bloh, Bea"}],"date_created":"2021-11-29T15:31:19Z","volume":10,"date_updated":"2022-01-06T06:57:50Z","title":"Erweiterter Gestaltungspielraum für Schulen. Welche Veränderungen beschreiben Schulleiterinnen und Schulleiter in ihrem beruflichen Selbstverständnis?","type":"journal_article","status":"public","user_id":"49044","department":[{"_id":"36"},{"_id":"456"}],"_id":"28047"},{"editor":[{"first_name":"Martin","last_name":"Bonsen","full_name":"Bonsen, Martin"},{"last_name":"Homeier","full_name":"Homeier, Wulf","first_name":"Wulf"},{"full_name":"Tschekan, Kerstin","last_name":"Tschekan","first_name":"Kerstin"},{"first_name":"Lotta","full_name":"Ubben, Lotta","last_name":"Ubben"}],"status":"public","type":"book_chapter","publication":"Unterrichtsqualität sichern – Grundschule","language":[{"iso":"ger"}],"_id":"28114","user_id":"50923","department":[{"_id":"462"}],"year":"2011","place":"Stuttgart/Berlin","citation":{"ieee":"N. Anskeit and B. Eickelmann, “Wiki-Einsatz im Deutschunterricht - Mit neuen Technologien kooperatives Lernen unterstützen,” in <i>Unterrichtsqualität sichern – Grundschule</i>, M. Bonsen, W. Homeier, K. Tschekan, and L. Ubben, Eds. Stuttgart/Berlin: Raabe, 2011, pp. 1–22.","chicago":"Anskeit, Nadine, and Birgit Eickelmann. “Wiki-Einsatz im Deutschunterricht - Mit neuen Technologien kooperatives Lernen unterstützen.” In <i>Unterrichtsqualität sichern – Grundschule</i>, edited by Martin Bonsen, Wulf Homeier, Kerstin Tschekan, and Lotta Ubben, 1–22. Stuttgart/Berlin: Raabe, 2011.","ama":"Anskeit N, Eickelmann B. Wiki-Einsatz im Deutschunterricht - Mit neuen Technologien kooperatives Lernen unterstützen. In: Bonsen M, Homeier W, Tschekan K, Ubben L, eds. <i>Unterrichtsqualität sichern – Grundschule</i>. Raabe; 2011:1-22.","bibtex":"@inbook{Anskeit_Eickelmann_2011, place={Stuttgart/Berlin}, title={Wiki-Einsatz im Deutschunterricht - Mit neuen Technologien kooperatives Lernen unterstützen}, booktitle={Unterrichtsqualität sichern – Grundschule}, publisher={Raabe}, author={Anskeit, Nadine and Eickelmann, Birgit}, editor={Bonsen, Martin and Homeier, Wulf and Tschekan, Kerstin and Ubben, Lotta}, year={2011}, pages={1–22} }","mla":"Anskeit, Nadine, and Birgit Eickelmann. “Wiki-Einsatz im Deutschunterricht - Mit neuen Technologien kooperatives Lernen unterstützen.” <i>Unterrichtsqualität sichern – Grundschule</i>, edited by Martin Bonsen et al., Raabe, 2011, pp. 1–22.","short":"N. Anskeit, B. Eickelmann, in: M. Bonsen, W. Homeier, K. Tschekan, L. Ubben (Eds.), Unterrichtsqualität sichern – Grundschule, Raabe, Stuttgart/Berlin, 2011, pp. 1–22.","apa":"Anskeit, N., &#38; Eickelmann, B. (2011). Wiki-Einsatz im Deutschunterricht - Mit neuen Technologien kooperatives Lernen unterstützen. In M. Bonsen, W. Homeier, K. Tschekan, &#38; L. Ubben (Eds.), <i>Unterrichtsqualität sichern – Grundschule</i> (pp. 1–22). Raabe."},"page":"1-22","title":"Wiki-Einsatz im Deutschunterricht - Mit neuen Technologien kooperatives Lernen unterstützen","date_updated":"2022-01-06T06:57:51Z","publisher":"Raabe","author":[{"last_name":"Anskeit","full_name":"Anskeit, Nadine","first_name":"Nadine"},{"id":"40387","full_name":"Eickelmann, Birgit","last_name":"Eickelmann","first_name":"Birgit"}],"date_created":"2021-11-30T14:21:40Z"},{"type":"research_data","status":"public","_id":"28116","user_id":"50923","department":[{"_id":"462"}],"extern":"1","year":"2011","citation":{"ama":"Davis N, Eickelmann B, Patru M, Schulz-Zander R, Dzvimbo P. <i>EduSummIT 2011: Restructuring Educational Systems to Move into the Digital Age</i>. UNESCO/Kennisnet; 2011.","ieee":"N. Davis, B. Eickelmann, M. Patru, R. Schulz-Zander, and P. Dzvimbo, <i>EduSummIT 2011: Restructuring educational systems to move into the digital age</i>. UNESCO/Kennisnet, 2011.","chicago":"Davis, Niki, Birgit Eickelmann, Mariana Patru, Renate Schulz-Zander, and Peter Dzvimbo. <i>EduSummIT 2011: Restructuring Educational Systems to Move into the Digital Age</i>. UNESCO/Kennisnet, 2011.","bibtex":"@book{Davis_Eickelmann_Patru_Schulz-Zander_Dzvimbo_2011, title={EduSummIT 2011: Restructuring educational systems to move into the digital age}, publisher={UNESCO/Kennisnet}, author={Davis, Niki and Eickelmann, Birgit and Patru, Mariana and Schulz-Zander, Renate and Dzvimbo, Peter}, year={2011} }","short":"N. Davis, B. Eickelmann, M. Patru, R. Schulz-Zander, P. Dzvimbo, EduSummIT 2011: Restructuring Educational Systems to Move into the Digital Age, UNESCO/Kennisnet, 2011.","mla":"Davis, Niki, et al. <i>EduSummIT 2011: Restructuring Educational Systems to Move into the Digital Age</i>. UNESCO/Kennisnet, 2011.","apa":"Davis, N., Eickelmann, B., Patru, M., Schulz-Zander, R., &#38; Dzvimbo, P. (2011). <i>EduSummIT 2011: Restructuring educational systems to move into the digital age</i>. UNESCO/Kennisnet."},"date_updated":"2022-01-06T06:57:51Z","publisher":"UNESCO/Kennisnet","date_created":"2021-11-30T14:29:28Z","author":[{"first_name":"Niki","last_name":"Davis","full_name":"Davis, Niki"},{"last_name":"Eickelmann","id":"40387","full_name":"Eickelmann, Birgit","first_name":"Birgit"},{"first_name":"Mariana","last_name":"Patru","full_name":"Patru, Mariana"},{"full_name":"Schulz-Zander, Renate","last_name":"Schulz-Zander","first_name":"Renate"},{"first_name":"Peter","full_name":"Dzvimbo, Peter","last_name":"Dzvimbo"}],"title":"EduSummIT 2011: Restructuring educational systems to move into the digital age"},{"status":"public","type":"journal_article","publication":"Journal for Educational Research Online/Journal für Bildungsforschung Online","language":[{"iso":"eng"}],"extern":"1","user_id":"50923","department":[{"_id":"462"}],"_id":"28117","citation":{"mla":"Eickelmann, Birgit. “Editorial. Technology to Enhance Learning: Problems and Promises.” <i>Journal for Educational Research Online/Journal Für Bildungsforschung Online</i>, vol. 3, no. 1, 2011, pp. 7–10.","short":"B. Eickelmann, Journal for Educational Research Online/Journal Für Bildungsforschung Online 3 (2011) 7–10.","bibtex":"@article{Eickelmann_2011, title={Editorial. Technology to enhance learning: Problems and Promises}, volume={3}, number={1}, journal={Journal for Educational Research Online/Journal für Bildungsforschung Online}, author={Eickelmann, Birgit}, year={2011}, pages={7–10} }","apa":"Eickelmann, B. (2011). Editorial. Technology to enhance learning: Problems and Promises. <i>Journal for Educational Research Online/Journal Für Bildungsforschung Online</i>, <i>3</i>(1), 7–10.","ama":"Eickelmann B. Editorial. Technology to enhance learning: Problems and Promises. <i>Journal for Educational Research Online/Journal für Bildungsforschung Online</i>. 2011;3(1):7-10.","chicago":"Eickelmann, Birgit. “Editorial. Technology to Enhance Learning: Problems and Promises.” <i>Journal for Educational Research Online/Journal Für Bildungsforschung Online</i> 3, no. 1 (2011): 7–10.","ieee":"B. Eickelmann, “Editorial. Technology to enhance learning: Problems and Promises,” <i>Journal for Educational Research Online/Journal für Bildungsforschung Online</i>, vol. 3, no. 1, pp. 7–10, 2011."},"intvolume":"         3","page":"7-10","year":"2011","issue":"1","title":"Editorial. Technology to enhance learning: Problems and Promises","date_created":"2021-11-30T14:42:13Z","author":[{"full_name":"Eickelmann, Birgit","id":"40387","last_name":"Eickelmann","first_name":"Birgit"}],"volume":3,"date_updated":"2022-01-06T06:57:51Z"},{"type":"journal_article","publication":"Zeitschrift Schul-Management","status":"public","user_id":"50923","department":[{"_id":"462"}],"_id":"28120","language":[{"iso":"ger"}],"extern":"1","issue":"6","citation":{"apa":"Lorenz, R., Kahnert, J., Eickelmann, B., &#38; Bos, W. (2011). Mehr Gerechtigkeit durch Zentralabitur? – Analysen einer Lehrerbefragung in NRW. <i>Zeitschrift Schul-Management</i>, <i>42</i>(6), 24–27.","bibtex":"@article{Lorenz_Kahnert_Eickelmann_Bos_2011, title={Mehr Gerechtigkeit durch Zentralabitur? – Analysen einer Lehrerbefragung in NRW}, volume={42}, number={6}, journal={Zeitschrift Schul-Management}, author={Lorenz, Ramonda and Kahnert, Julia and Eickelmann, Birgit and Bos, Wilfried}, year={2011}, pages={24–27} }","short":"R. Lorenz, J. Kahnert, B. Eickelmann, W. Bos, Zeitschrift Schul-Management 42 (2011) 24–27.","mla":"Lorenz, Ramonda, et al. “Mehr Gerechtigkeit durch Zentralabitur? – Analysen einer Lehrerbefragung in NRW.” <i>Zeitschrift Schul-Management</i>, vol. 42, no. 6, 2011, pp. 24–27.","ieee":"R. Lorenz, J. Kahnert, B. Eickelmann, and W. Bos, “Mehr Gerechtigkeit durch Zentralabitur? – Analysen einer Lehrerbefragung in NRW,” <i>Zeitschrift Schul-Management</i>, vol. 42, no. 6, pp. 24–27, 2011.","chicago":"Lorenz, Ramonda, Julia Kahnert, Birgit Eickelmann, and Wilfried Bos. “Mehr Gerechtigkeit durch Zentralabitur? – Analysen einer Lehrerbefragung in NRW.” <i>Zeitschrift Schul-Management</i> 42, no. 6 (2011): 24–27.","ama":"Lorenz R, Kahnert J, Eickelmann B, Bos W. Mehr Gerechtigkeit durch Zentralabitur? – Analysen einer Lehrerbefragung in NRW. <i>Zeitschrift Schul-Management</i>. 2011;42(6):24-27."},"page":"24-27","intvolume":"        42","year":"2011","date_created":"2021-11-30T14:56:14Z","author":[{"full_name":"Lorenz, Ramonda","last_name":"Lorenz","first_name":"Ramonda"},{"first_name":"Julia","full_name":"Kahnert, Julia","last_name":"Kahnert"},{"first_name":"Birgit","last_name":"Eickelmann","id":"40387","full_name":"Eickelmann, Birgit"},{"first_name":"Wilfried","full_name":"Bos, Wilfried","last_name":"Bos"}],"volume":42,"date_updated":"2022-01-06T06:57:51Z","title":"Mehr Gerechtigkeit durch Zentralabitur? – Analysen einer Lehrerbefragung in NRW"},{"author":[{"first_name":"Birgit","last_name":"Eickelmann","full_name":"Eickelmann, Birgit","id":"40387"},{"first_name":"Julia","last_name":"Kahnert","full_name":"Kahnert, Julia"},{"first_name":"Ramona","full_name":"Lorenz, Ramona","last_name":"Lorenz"},{"last_name":"Bos","full_name":"Bos, Wilfried","first_name":"Wilfried"}],"date_created":"2021-11-30T15:00:09Z","date_updated":"2022-01-06T06:57:51Z","title":"Das Zentralabitur in Nordrhein-Westfalen aus der Lehrerperspektive. Veränderungen für den Unterricht","page":"31-32","citation":{"chicago":"Eickelmann, Birgit, Julia Kahnert, Ramona Lorenz, and Wilfried Bos. “Das Zentralabitur in Nordrhein-Westfalen aus der Lehrerperspektive. Veränderungen für den Unterricht.” <i>SchulVerwaltung NRW</i>, 2011, 31–32.","ieee":"B. Eickelmann, J. Kahnert, R. Lorenz, and W. Bos, “Das Zentralabitur in Nordrhein-Westfalen aus der Lehrerperspektive. Veränderungen für den Unterricht,” <i>SchulVerwaltung NRW</i>, pp. 31–32, 2011.","ama":"Eickelmann B, Kahnert J, Lorenz R, Bos W. Das Zentralabitur in Nordrhein-Westfalen aus der Lehrerperspektive. Veränderungen für den Unterricht. <i>SchulVerwaltung NRW</i>. Published online 2011:31-32.","short":"B. Eickelmann, J. Kahnert, R. Lorenz, W. Bos, SchulVerwaltung NRW (2011) 31–32.","mla":"Eickelmann, Birgit, et al. “Das Zentralabitur in Nordrhein-Westfalen aus der Lehrerperspektive. Veränderungen für den Unterricht.” <i>SchulVerwaltung NRW</i>, 2011, pp. 31–32.","bibtex":"@article{Eickelmann_Kahnert_Lorenz_Bos_2011, title={Das Zentralabitur in Nordrhein-Westfalen aus der Lehrerperspektive. Veränderungen für den Unterricht}, journal={SchulVerwaltung NRW}, author={Eickelmann, Birgit and Kahnert, Julia and Lorenz, Ramona and Bos, Wilfried}, year={2011}, pages={31–32} }","apa":"Eickelmann, B., Kahnert, J., Lorenz, R., &#38; Bos, W. (2011). Das Zentralabitur in Nordrhein-Westfalen aus der Lehrerperspektive. Veränderungen für den Unterricht. <i>SchulVerwaltung NRW</i>, 31–32."},"year":"2011","department":[{"_id":"462"}],"user_id":"50923","_id":"28121","extern":"1","language":[{"iso":"ger"}],"publication":"SchulVerwaltung NRW","type":"journal_article","status":"public"},{"year":"2011","page":"1-11","intvolume":"         3","citation":{"ama":"Eickelmann B, Bos W. Messung computer- und informationsbezogener Kompetenzen von Schülerinnen und Schülern als Schlüsselkompetenz im 21. Jahrhundert. <i>Zeitschrift Medienimpulse</i>. 2011;3(4):1-11.","ieee":"B. Eickelmann and W. Bos, “Messung computer- und informationsbezogener Kompetenzen von Schülerinnen und Schülern als Schlüsselkompetenz im 21. Jahrhundert,” <i>Zeitschrift Medienimpulse</i>, vol. 3, no. 4, pp. 1–11, 2011.","chicago":"Eickelmann, Birgit, and Wilfried Bos. “Messung computer- und informationsbezogener Kompetenzen von Schülerinnen und Schülern als Schlüsselkompetenz im 21. Jahrhundert.” <i>Zeitschrift Medienimpulse</i> 3, no. 4 (2011): 1–11.","short":"B. Eickelmann, W. Bos, Zeitschrift Medienimpulse 3 (2011) 1–11.","bibtex":"@article{Eickelmann_Bos_2011, title={Messung computer- und informationsbezogener Kompetenzen von Schülerinnen und Schülern als Schlüsselkompetenz im 21. Jahrhundert}, volume={3}, number={4}, journal={Zeitschrift Medienimpulse}, author={Eickelmann, Birgit and Bos, Wilfried}, year={2011}, pages={1–11} }","mla":"Eickelmann, Birgit, and Wilfried Bos. “Messung computer- und informationsbezogener Kompetenzen von Schülerinnen und Schülern als Schlüsselkompetenz im 21. Jahrhundert.” <i>Zeitschrift Medienimpulse</i>, vol. 3, no. 4, 2011, pp. 1–11.","apa":"Eickelmann, B., &#38; Bos, W. (2011). Messung computer- und informationsbezogener Kompetenzen von Schülerinnen und Schülern als Schlüsselkompetenz im 21. Jahrhundert. <i>Zeitschrift Medienimpulse</i>, <i>3</i>(4), 1–11."},"issue":"4","title":"Messung computer- und informationsbezogener Kompetenzen von Schülerinnen und Schülern als Schlüsselkompetenz im 21. Jahrhundert","date_updated":"2022-01-06T06:57:51Z","volume":3,"date_created":"2021-11-30T15:02:38Z","author":[{"last_name":"Eickelmann","full_name":"Eickelmann, Birgit","id":"40387","first_name":"Birgit"},{"last_name":"Bos","full_name":"Bos, Wilfried","first_name":"Wilfried"}],"status":"public","publication":"Zeitschrift Medienimpulse","type":"journal_article","language":[{"iso":"ger"}],"extern":"1","_id":"28122","department":[{"_id":"462"}],"user_id":"50923"},{"type":"dissertation","abstract":[{"lang":"eng","text":"This dissertation explores learner beliefs about pronunciation and their interaction with identity negotiations in a study-abroad context. Current research on studying abroad has experienced a wave of interest in learner-centered questions, gradually moving away from the narrow focus on students’ linguistic development. In particular, the effects of study abroad on learner identities have attracted attention, revealing the impact of the dispositions of individuals, as well as of interlocutors, on the language learning process. The realm of speaking, especially with regard to pronunciation research, however, has hardly benefited from this interest in the individual perspectives of sojourners. Existing studies merely measure the extent to which learners appropriate native-like accents, resulting in partly inconsistent findings with limited insight into individual learning processes and factors. I thus adopt a different focus by qualitatively investigating the interplay between sojourners’ beliefs about pronunciation and their identity constructions and negotiations. My research is based on five case studies of Canadian learners of German. Each research subject has attended a German university for one or two semesters. In applying narrative inquiry as a research tool for both the within- and cross-case analyses, I investigate participants’ accounts in interviews and e-journals, as conducted at different stages throughout the first sojourn term. Poststructuralist-constructivist conceptualizations of learner identities and beliefs guide the data analysis and interpretation. The results of the holistic and categorical content analyses give insight into the intricate relationship between beliefs about pronunciation and learners’ identity work. In their narratives, learners appear to actively use pronunciation as a tool to construct identity facets in correspondence to specific communities of practice, giving meaning to their investment in the sojourn experience. This process of mediating between different identity constructions appears to be highly complex and partially conflict-laden. The participants’ beliefs and reported learning behaviours are interconnected with their definitions of learning goals, which draw on native-speaker ideals to different extents and with varying results. These orientations are in turn related to the subjects’ degrees of critical language awareness, the latter a factor that appears to play a vital role in shaping the ability of learners to take advantage of learning opportunities. In assessing participants’ learning objectives and their readiness to reflect upon their beliefs and orientations, my study also sheds light on the influence of different learning factor constellations on intercultural learning. The results indicate that unidirectional cause-and-effect relationships cannot be drawn between learners’ beliefs about pronunciation and their abilities to approach their roles as intercultural speakers in sojourn environments. My study rather underlines the importance of illuminating individual learning experiences in their idiosyncrasies and complexities, which may lead to a stronger consideration of learners’ subjective stances in both research and teaching practice. The findings of my study suggest that the primary way that language pedagogy can thus foster the ability to engage in intercultural encounters is by helping learners to become aware of their subjective stances, their self-constructions, and the influence of those on the learning process. Therefore, developing the ability and willingness to critically reflect is crucial, especially with regard to pronunciation. In illuminating the intricate nature of learner beliefs and their influence on the learning process, my study demonstrates the importance of qualitative, emic research into the acquisition of L2 pronunciation."}],"status":"public","_id":"28357","user_id":"71540","department":[{"_id":"468"}],"language":[{"iso":"eng"}],"extern":"1","publication_status":"published","place":"UWSpace","year":"2011","citation":{"chicago":"Müller, Mareike. <i>Learners’ Identity Negotiations and Beliefs about Pronunciation in Study Abroad Contexts</i>. UWSpace: University of Waterloo, 2011.","ieee":"M. Müller, <i>Learners’ identity negotiations and beliefs about pronunciation in study abroad contexts</i>. UWSpace: University of Waterloo, 2011.","ama":"Müller M. <i>Learners’ Identity Negotiations and Beliefs about Pronunciation in Study Abroad Contexts</i>. University of Waterloo; 2011.","apa":"Müller, M. (2011). <i>Learners’ identity negotiations and beliefs about pronunciation in study abroad contexts</i>. University of Waterloo.","mla":"Müller, Mareike. <i>Learners’ Identity Negotiations and Beliefs about Pronunciation in Study Abroad Contexts</i>. University of Waterloo, 2011.","short":"M. Müller, Learners’ Identity Negotiations and Beliefs about Pronunciation in Study Abroad Contexts, University of Waterloo, UWSpace, 2011.","bibtex":"@book{Müller_2011, place={UWSpace}, title={Learners’ identity negotiations and beliefs about pronunciation in study abroad contexts}, publisher={University of Waterloo}, author={Müller, Mareike}, year={2011} }"},"oa":"1","publisher":"University of Waterloo","date_updated":"2022-01-06T06:58:02Z","author":[{"first_name":"Mareike","full_name":"Müller, Mareike","id":"71540","last_name":"Müller"}],"date_created":"2021-12-07T13:06:13Z","title":"Learners' identity negotiations and beliefs about pronunciation in study abroad contexts","main_file_link":[{"url":"http://hdl.handle.net/10012/6067","open_access":"1"}]},{"language":[{"iso":"ger"}],"_id":"26726","department":[{"_id":"460"}],"user_id":"57672","editor":[{"full_name":"Hellmich, Frank","id":"26282","last_name":"Hellmich","first_name":"Frank"}],"status":"public","type":"book_editor","title":"Selbstkonzepte im Grundschulalter – Modelle, empirische Ergebnisse, pädagogische Konsequenzen","date_updated":"2022-01-06T06:57:26Z","publisher":"Kohlhammer","date_created":"2021-10-22T07:34:13Z","year":"2011","place":"Stuttgart","citation":{"apa":"Hellmich, F. (Ed.). (2011). <i>Selbstkonzepte im Grundschulalter – Modelle, empirische Ergebnisse, pädagogische Konsequenzen</i>. Kohlhammer.","short":"F. Hellmich, ed., Selbstkonzepte im Grundschulalter – Modelle, empirische Ergebnisse, pädagogische Konsequenzen, Kohlhammer, Stuttgart, 2011.","bibtex":"@book{Hellmich_2011, place={Stuttgart}, title={Selbstkonzepte im Grundschulalter – Modelle, empirische Ergebnisse, pädagogische Konsequenzen}, publisher={Kohlhammer}, year={2011} }","mla":"Hellmich, Frank, editor. <i>Selbstkonzepte im Grundschulalter – Modelle, empirische Ergebnisse, pädagogische Konsequenzen</i>. Kohlhammer, 2011.","ieee":"F. Hellmich, Ed., <i>Selbstkonzepte im Grundschulalter – Modelle, empirische Ergebnisse, pädagogische Konsequenzen</i>. Stuttgart: Kohlhammer, 2011.","chicago":"Hellmich, Frank, ed. <i>Selbstkonzepte im Grundschulalter – Modelle, empirische Ergebnisse, pädagogische Konsequenzen</i>. Stuttgart: Kohlhammer, 2011.","ama":"Hellmich F, ed. <i>Selbstkonzepte im Grundschulalter – Modelle, empirische Ergebnisse, pädagogische Konsequenzen</i>. Kohlhammer; 2011."}},{"title":"Lehren und Lernen im Geometrieunterricht","date_updated":"2022-01-06T06:57:26Z","publisher":"Kohlhammer","author":[{"id":"26282","full_name":"Hellmich, Frank","last_name":"Hellmich","first_name":"Frank"}],"date_created":"2021-10-22T09:49:00Z","place":"Stuttgart","year":"2011","citation":{"apa":"Hellmich, F. (2011). Lehren und Lernen im Geometrieunterricht. In F. B. Wember &#38; U. Heimlich  (Eds.), <i>Didaktik des Unterrichts im Förderschwerpunkt Lernen. Ein Handreichung für Studium und Praxis</i> (2nd ed., pp. 294–306). Kohlhammer.","bibtex":"@inbook{Hellmich_2011, place={Stuttgart}, edition={2}, title={Lehren und Lernen im Geometrieunterricht}, booktitle={Didaktik des Unterrichts im Förderschwerpunkt Lernen. Ein Handreichung für Studium und Praxis}, publisher={Kohlhammer}, author={Hellmich, Frank}, editor={Wember, Franz B. and Heimlich , Ulrich}, year={2011}, pages={294–306} }","short":"F. Hellmich, in: F.B. Wember, U. Heimlich  (Eds.), Didaktik des Unterrichts im Förderschwerpunkt Lernen. Ein Handreichung für Studium und Praxis, 2nd ed., Kohlhammer, Stuttgart, 2011, pp. 294–306.","mla":"Hellmich, Frank. “Lehren und Lernen im Geometrieunterricht.” <i>Didaktik des Unterrichts im Förderschwerpunkt Lernen. Ein Handreichung für Studium und Praxis</i>, edited by Franz B. Wember and Ulrich Heimlich , 2nd ed., Kohlhammer, 2011, pp. 294–306.","ieee":"F. Hellmich, “Lehren und Lernen im Geometrieunterricht,” in <i>Didaktik des Unterrichts im Förderschwerpunkt Lernen. Ein Handreichung für Studium und Praxis</i>, 2nd ed., F. B. Wember and U. Heimlich , Eds. Stuttgart: Kohlhammer, 2011, pp. 294–306.","chicago":"Hellmich, Frank. “Lehren und Lernen im Geometrieunterricht.” In <i>Didaktik des Unterrichts im Förderschwerpunkt Lernen. Ein Handreichung für Studium und Praxis</i>, edited by Franz B. Wember and Ulrich Heimlich , 2nd ed., 294–306. Stuttgart: Kohlhammer, 2011.","ama":"Hellmich F. Lehren und Lernen im Geometrieunterricht. In: Wember FB, Heimlich  U, eds. <i>Didaktik des Unterrichts im Förderschwerpunkt Lernen. Ein Handreichung für Studium und Praxis</i>. 2nd ed. Kohlhammer; 2011:294-306."},"page":"294-306","edition":"2","language":[{"iso":"ger"}],"_id":"26745","user_id":"57672","department":[{"_id":"460"}],"editor":[{"full_name":"Wember, Franz B.","last_name":"Wember","first_name":"Franz B."},{"last_name":"Heimlich ","full_name":"Heimlich , Ulrich","first_name":"Ulrich"}],"status":"public","type":"book_chapter","publication":"Didaktik des Unterrichts im Förderschwerpunkt Lernen. 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A Social Media Customer Service. In: De Bra P, Grønbæk K, eds. <i>Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia</i>. New York, NY, USA: ACM; 2011.","chicago":"Geierhos, Michaela, Yeong Su Lee, Jörg Schuster, Despina Kobothanassi, and Matthias Bargel. “A Social Media Customer Service.” In <i>Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia</i>, edited by Paul  De Bra and Kaj Grønbæk. New York, NY, USA: ACM, 2011.","ieee":"M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanassi, and M. Bargel, “A Social Media Customer Service,” in <i>Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia</i>, Eindhoven, The Netherlands, 2011.","apa":"Geierhos, M., Lee, Y. S., Schuster, J., Kobothanassi, D., &#38; Bargel, M. (2011). A Social Media Customer Service. In P. De Bra &#38; K. Grønbæk (Eds.), <i>Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia</i>. New York, NY, USA: ACM.","short":"M. Geierhos, Y.S. Lee, J. Schuster, D. 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In our view, its main advantages are the following: It is completely web based. It combines all technologies, data, software agents and human agents involved in the monitoring and customer interaction process. It can be used for messages written in any natural language. Although the prototype of SCM is designed for classifying and processing messages about mobile-phone related problems in social networks, SCM can easily be adapted to other text types such as discussion board posts, blogs or emails. Unlike comparable systems, SCM uses linguistic technologies to classify messages and recognize paraphrases of product names. For two reasons, product name paraphrasing plays a major role in SCM: First, product names typically have many, sometimes hundreds or thousands of intralingual paraphrases. Secondly, product names have interlingual paraphrases: The same products are often called or spelt differently in different countries and/or languages. By mapping product name variants to an international canonical form, SCM allows for answering questions like Which statements are made about this mobile phone in which languages/in which social networks/in which countries/...? The SCM product name paraphrasing engine is designed in such a way that standard variants are assigned automatically, regular variants are assigned semiautomatically and idiosyncratic variants can be added manually. With this and similar features we try to realize our philosophy of simplicity, modularity and flexibility: Whatever can be done automatically is done automatically. But manual intervention is always possible and easy and it does not conflict in any way with the automatic functions of SCM.","lang":"eng"}],"keyword":["Social Media Business Integration","Contact Center Application Support","Monitoring Social Conversations","Social Customer Interaction Management","Monitoring","Software Agents"],"language":[{"iso":"eng"}],"quality_controlled":"1","year":"2011","publisher":"IEEE","date_created":"2018-01-29T15:15:25Z","title":"SCM - A Simple, Modular and Flexible Customer Interaction Management System","type":"conference","status":"public","_id":"1120","department":[{"_id":"36"},{"_id":"1"},{"_id":"579"}],"user_id":"42496","extern":"1","publication_identifier":{"isbn":["978-1-61284-148-9"],"eisbn":["978-0-9564263-8-3 "]},"publication_status":"published","place":"Piscataway, NJ, USA","page":"153-158","citation":{"apa":"Schuster, J., Lee, Y. S., Kobothanassi, D., Bargel, M., &#38; Geierhos, M. (2011). SCM - A Simple, Modular and Flexible Customer Interaction Management System. In <i>International Conference on Information Society (i-Society 2011)</i> (pp. 153–158). Piscataway, NJ, USA: IEEE.","bibtex":"@inproceedings{Schuster_Lee_Kobothanassi_Bargel_Geierhos_2011, place={Piscataway, NJ, USA}, title={SCM - A Simple, Modular and Flexible Customer Interaction Management System}, booktitle={International Conference on Information Society (i-Society 2011)}, publisher={IEEE}, author={Schuster, Jörg and Lee, Yeong Su and Kobothanassi, Despina  and Bargel, Matthias and Geierhos, Michaela}, year={2011}, pages={153–158} }","mla":"Schuster, Jörg, et al. “SCM - A Simple, Modular and Flexible Customer Interaction Management System.” <i>International Conference on Information Society (i-Society 2011)</i>, IEEE, 2011, pp. 153–58.","short":"J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA, 2011, pp. 153–158.","chicago":"Schuster, Jörg, Yeong Su Lee, Despina  Kobothanassi, Matthias Bargel, and Michaela Geierhos. “SCM - A Simple, Modular and Flexible Customer Interaction Management System.” In <i>International Conference on Information Society (i-Society 2011)</i>, 153–58. Piscataway, NJ, USA: IEEE, 2011.","ieee":"J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM - A Simple, Modular and Flexible Customer Interaction Management System,” in <i>International Conference on Information Society (i-Society 2011)</i>, London, UK, 2011, pp. 153–158.","ama":"Schuster J, Lee YS, Kobothanassi D, Bargel M, Geierhos M. SCM - A Simple, Modular and Flexible Customer Interaction Management System. In: <i>International Conference on Information Society (i-Society 2011)</i>. Piscataway, NJ, USA: IEEE; 2011:153-158."},"date_updated":"2022-01-06T06:50:58Z","author":[{"first_name":"Jörg","full_name":"Schuster, Jörg","last_name":"Schuster"},{"full_name":"Lee, Yeong Su","last_name":"Lee","first_name":"Yeong Su"},{"first_name":"Despina ","last_name":"Kobothanassi","full_name":"Kobothanassi, Despina "},{"last_name":"Bargel","full_name":"Bargel, Matthias","first_name":"Matthias"},{"first_name":"Michaela","last_name":"Geierhos","orcid":"0000-0002-8180-5606","full_name":"Geierhos, Michaela","id":"42496"}],"conference":{"start_date":"2011-06-27","name":"International Conference on Information Society (i-Society 2011)","location":"London, UK","end_date":"2011-06-29"}}]
