---
_id: '61798'
author:
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
- first_name: Angelos
full_name: Kostis, Angelos
last_name: Kostis
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Jonny
full_name: Holmström, Jonny
last_name: Holmström
citation:
ama: 'Mayer A-S, Kostis A, Strich F, Holmström J. Shifting Dynamics: How Generative
AI as a Boundary Resource Reshapes Digital Platform Governance. Journal of
Management Information Systems. 2025;42(2):400-430. doi:10.1080/07421222.2025.2487312'
apa: 'Mayer, A.-S., Kostis, A., Strich, F., & Holmström, J. (2025). Shifting
Dynamics: How Generative AI as a Boundary Resource Reshapes Digital Platform Governance.
Journal of Management Information Systems, 42(2), 400–430. https://doi.org/10.1080/07421222.2025.2487312'
bibtex: '@article{Mayer_Kostis_Strich_Holmström_2025, title={Shifting Dynamics:
How Generative AI as a Boundary Resource Reshapes Digital Platform Governance},
volume={42}, DOI={10.1080/07421222.2025.2487312},
number={2}, journal={Journal of Management Information Systems}, publisher={Informa
UK Limited}, author={Mayer, Anne-Sophie and Kostis, Angelos and Strich, Franz
and Holmström, Jonny}, year={2025}, pages={400–430} }'
chicago: 'Mayer, Anne-Sophie, Angelos Kostis, Franz Strich, and Jonny Holmström.
“Shifting Dynamics: How Generative AI as a Boundary Resource Reshapes Digital
Platform Governance.” Journal of Management Information Systems 42, no.
2 (2025): 400–430. https://doi.org/10.1080/07421222.2025.2487312.'
ieee: 'A.-S. Mayer, A. Kostis, F. Strich, and J. Holmström, “Shifting Dynamics:
How Generative AI as a Boundary Resource Reshapes Digital Platform Governance,”
Journal of Management Information Systems, vol. 42, no. 2, pp. 400–430,
2025, doi: 10.1080/07421222.2025.2487312.'
mla: 'Mayer, Anne-Sophie, et al. “Shifting Dynamics: How Generative AI as a Boundary
Resource Reshapes Digital Platform Governance.” Journal of Management Information
Systems, vol. 42, no. 2, Informa UK Limited, 2025, pp. 400–30, doi:10.1080/07421222.2025.2487312.'
short: A.-S. Mayer, A. Kostis, F. Strich, J. Holmström, Journal of Management Information
Systems 42 (2025) 400–430.
date_created: 2025-10-13T11:31:11Z
date_updated: 2025-10-15T10:37:00Z
doi: 10.1080/07421222.2025.2487312
extern: '1'
intvolume: ' 42'
issue: '2'
language:
- iso: eng
page: 400-430
publication: Journal of Management Information Systems
publication_identifier:
issn:
- 0742-1222
- 1557-928X
publication_status: published
publisher: Informa UK Limited
status: public
title: 'Shifting Dynamics: How Generative AI as a Boundary Resource Reshapes Digital
Platform Governance'
type: journal_article
user_id: '122631'
volume: 42
year: '2025'
...
---
_id: '61875'
abstract:
- lang: eng
text: 'Unintended consequences in Information Systems (IS) research are typically
examined only after they have surfaced in practice, often treated as isolated
instances rather than being systematically identified and understood. This reactive
stance constrains our ability to anticipate risks, recognize emerging opportunities,
and build cumulative insights across studies. To assess the current state of IS
research on unintended consequences, we conducted a scoping review of literature
in the Association for Information Systems'' Senior Scholars'' Basket of Journals.
Our review highlights significant gaps in how unintended consequences are defined,
theorized, and systematically compared. To address these gaps, we propose three
foundational considerations: (1) conceptual clarity, to refine definitions and
delineate boundaries; (2) relational configurations, to analyze the interplay
between actors, technologies, and contexts; and (3) temporal configurations, to
capture the evolving nature of consequences over time. Building on these dimensions,
we introduce a set of guiding questions designed to provide shared analytical
vocabulary rather than a prescriptive framework. These questions enable researchers
to more systematically identify, categorize, and compare unintended consequences
across contexts, thereby fostering theoretical precision, facilitating cross-contextual
learning, and supporting a more anticipatory and comprehensive understanding of
the phenomenon.'
author:
- first_name: Hind
full_name: Benbya, Hind
last_name: Benbya
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Van-Hau
full_name: Trieu, Van-Hau
last_name: Trieu
citation:
ama: Benbya H, Strich F, Trieu V-H. Accounting for Unintended Consequences in IS
Research: A Call to Action. Australasian Journal of Information Systems.
2025;29. doi:10.3127/ajis.v29.6063
apa: Benbya, H., Strich, F., & Trieu, V.-H. (2025). Accounting for Unintended
Consequences in IS Research: A Call to Action. Australasian Journal of Information
Systems, 29. https://doi.org/10.3127/ajis.v29.6063
bibtex: '@article{Benbya_Strich_Trieu_2025, title={Accounting for Unintended Consequences
in IS Research: A Call to Action}, volume={29}, DOI={10.3127/ajis.v29.6063},
journal={Australasian Journal of Information Systems}, publisher={Australasian
Association for Information Systems}, author={Benbya, Hind and Strich, Franz and
Trieu, Van-Hau}, year={2025} }'
chicago: Benbya, Hind, Franz Strich, and Van-Hau Trieu. “Accounting for Unintended
Consequences in IS Research: A Call to Action.” Australasian Journal of Information
Systems 29 (2025). https://doi.org/10.3127/ajis.v29.6063.
ieee: 'H. Benbya, F. Strich, and V.-H. Trieu, “Accounting for Unintended Consequences
in IS Research: A Call to Action,” Australasian Journal of Information Systems,
vol. 29, 2025, doi: 10.3127/ajis.v29.6063.'
mla: Benbya, Hind, et al. “Accounting for Unintended Consequences in IS Research:
A Call to Action.” Australasian Journal of Information Systems, vol. 29,
Australasian Association for Information Systems, 2025, doi:10.3127/ajis.v29.6063.
short: H. Benbya, F. Strich, V.-H. Trieu, Australasian Journal of Information Systems
29 (2025).
date_created: 2025-10-18T08:48:18Z
date_updated: 2025-10-18T08:49:45Z
doi: 10.3127/ajis.v29.6063
intvolume: ' 29'
language:
- iso: eng
publication: Australasian Journal of Information Systems
publication_identifier:
issn:
- 1326-2238
publication_status: published
publisher: Australasian Association for Information Systems
status: public
title: 'Accounting for Unintended Consequences in IS Research: A Call to Action'
type: journal_article
user_id: '122631'
volume: 29
year: '2025'
...
---
_id: '61816'
abstract:
- lang: eng
text: Generative Artificial Intelligence (GenAI) systems empower platforms to dynamically
create, optimize and adapt content promising to create novel benefits for platform’s
viability. However, we know little about how the integration of GenAI into digital
platforms redefines complementors’ role as a result of GenAI autonomously generating
content which was previously exclusively performed by complementors. To understand
how platforms can manage the changing role of complementors in response to AI
generated content, we draw from an in-depth qualitative study of a digital learning
platform. By using a boundary work lens, our empirical case allows us to explore
which tension arises between platform complementors and GenAI, and how the platform
provider engages in different practices to manage the changing role of complementors
to ensure the platform’s viability. Our study aims to contribute to the literature
on GenAI and digital platforms.
author:
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
- first_name: Angelos
full_name: Kostis, Angelos
last_name: Kostis
- first_name: Jonny
full_name: Holmström, Jonny
last_name: Holmström
citation:
ama: 'Mayer A-S, Strich F, Kostis A, Holmström J. The Emergence of Generative AI
Platforms: The Changing Role of Complementors in Educational Practices. In: ECIS
2024 Proceedings. ; 2024.'
apa: 'Mayer, A.-S., Strich, F., Kostis, A., & Holmström, J. (2024). The Emergence
of Generative AI Platforms: The Changing Role of Complementors in Educational
Practices. ECIS 2024 Proceedings. European Conference on Information Systems
(ECIS).'
bibtex: '@inproceedings{Mayer_Strich_Kostis_Holmström_2024, title={The Emergence
of Generative AI Platforms: The Changing Role of Complementors in Educational
Practices}, booktitle={ECIS 2024 Proceedings}, author={Mayer, Anne-Sophie and
Strich, Franz and Kostis, Angelos and Holmström, Jonny}, year={2024} }'
chicago: 'Mayer, Anne-Sophie, Franz Strich, Angelos Kostis, and Jonny Holmström.
“The Emergence of Generative AI Platforms: The Changing Role of Complementors
in Educational Practices.” In ECIS 2024 Proceedings, 2024.'
ieee: 'A.-S. Mayer, F. Strich, A. Kostis, and J. Holmström, “The Emergence of Generative
AI Platforms: The Changing Role of Complementors in Educational Practices,” presented
at the European Conference on Information Systems (ECIS), 2024.'
mla: 'Mayer, Anne-Sophie, et al. “The Emergence of Generative AI Platforms: The
Changing Role of Complementors in Educational Practices.” ECIS 2024 Proceedings,
2024.'
short: 'A.-S. Mayer, F. Strich, A. Kostis, J. Holmström, in: ECIS 2024 Proceedings,
2024.'
conference:
name: European Conference on Information Systems (ECIS)
date_created: 2025-10-13T12:07:04Z
date_updated: 2025-10-13T12:11:21Z
extern: '1'
language:
- iso: eng
main_file_link:
- url: 'https://aisel.aisnet.org/ecis2024/track06_humanaicollab/track06_humanaicollab/9 '
publication: ECIS 2024 Proceedings
status: public
title: 'The Emergence of Generative AI Platforms: The Changing Role of Complementors
in Educational Practices'
type: conference
user_id: '122631'
year: '2024'
...
---
_id: '61814'
abstract:
- lang: eng
text: 'The platform economy introduces novel challenges and opportunities at the
intersection of organizational structure, stakeholder relationships, and societal
impact (Ashford et al., 2018; Caza et al., 2022; Cropanzano et al., 2023; Fieseler
et al., 2019; Kuhn & Maleki, 2017). Following the call for rigorous methodological
research on platform workers (Cropanzano et al., 2023), this symposium sheds light
on the career development of platform workers by taking central stakeholders (e.g.,
workers, requesters, platform) into account. The five contributions cover diverse
methodological approaches (e.g., longitudinal qualitative interviews, longitudinal
quantitative surveys, diary studies), investigating online and offline platform
workers from different online labor platforms (OLPs) in Asia, Europe, and the
US. We bring together researchers from different fields (e.g., economics, management,
psychology). They investigate how platform workers experience working on OLPs
and how such experiences shape their careers. The symposium’s contributions collectively
deepen our understanding of the platform economy by addressing platform design
(cf. presentation [P] #P1, #P2), psychological aspects, such as well-being, linked
to the interaction of workers with the requesters (cf. #P3), the decision-making
of workers within the platform economy and its link to the gender pay gap (cf.
#P4), and by proposing a novel framework of Transactional Careers to better understand
the complex career development of platform workers (cf. #P5). This symposium will
provide a platform for exchange among scholars from different fields interested
in the platform economy to contributes substantial scientific implications for
platform workers, policymakers, and OLPs for their important endeavor to develop
a sustainable digitalized labor market, considering the role of different stakeholders.'
author:
- first_name: Annabelle
full_name: Hofer, Annabelle
last_name: Hofer
- first_name: Wladislaw
full_name: Rivkin, Wladislaw
last_name: Rivkin
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Andreas
full_name: Ihl, Andreas
last_name: Ihl
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
- first_name: Xue
full_name: Lei, Xue
last_name: Lei
- first_name: Lian
full_name: Zhou, Lian
last_name: Zhou
- first_name: Xinran
full_name: Huang, Xinran
last_name: Huang
- first_name: Vera M.
full_name: Schweitzer, Vera M.
last_name: Schweitzer
- first_name: Sabrina
full_name: Genz, Sabrina
last_name: Genz
- first_name: Elisa
full_name: Gerten, Elisa
last_name: Gerten
- first_name: Lucas
full_name: Trutwin, Lucas
last_name: Trutwin
- first_name: Michael
full_name: Dunn, Michael
last_name: Dunn
- first_name: Isabel
full_name: Munoz, Isabel
last_name: Munoz
- first_name: Pyeonghwa
full_name: Kim, Pyeonghwa
last_name: Kim
- first_name: Clea
full_name: O’Neil, Clea
last_name: O’Neil
- first_name: Heba
full_name: Salman, Heba
last_name: Salman
- first_name: Steven
full_name: Sawyer, Steven
last_name: Sawyer
citation:
ama: 'Hofer A, Rivkin W, Strich F, et al. Innovation of the Platform Economy: Key
Stakeholders and Starting Points for Sustainable Careers. In: Academy of Management
Proceedings. Academy of Management; 2024. doi:10.5465/amproc.2024.11730symposium'
apa: 'Hofer, A., Rivkin, W., Strich, F., Ihl, A., Mayer, A.-S., Lei, X., Zhou, L.,
Huang, X., Schweitzer, V. M., Genz, S., Gerten, E., Trutwin, L., Dunn, M., Munoz,
I., Kim, P., O’Neil, C., Salman, H., & Sawyer, S. (2024). Innovation of the
Platform Economy: Key Stakeholders and Starting Points for Sustainable Careers.
Academy of Management Proceedings. Academy of Management. https://doi.org/10.5465/amproc.2024.11730symposium'
bibtex: '@inproceedings{Hofer_Rivkin_Strich_Ihl_Mayer_Lei_Zhou_Huang_Schweitzer_Genz_et
al._2024, title={Innovation of the Platform Economy: Key Stakeholders and Starting
Points for Sustainable Careers}, DOI={10.5465/amproc.2024.11730symposium},
booktitle={Academy of Management Proceedings}, publisher={Academy of Management},
author={Hofer, Annabelle and Rivkin, Wladislaw and Strich, Franz and Ihl, Andreas
and Mayer, Anne-Sophie and Lei, Xue and Zhou, Lian and Huang, Xinran and Schweitzer,
Vera M. and Genz, Sabrina and et al.}, year={2024} }'
chicago: 'Hofer, Annabelle, Wladislaw Rivkin, Franz Strich, Andreas Ihl, Anne-Sophie
Mayer, Xue Lei, Lian Zhou, et al. “Innovation of the Platform Economy: Key Stakeholders
and Starting Points for Sustainable Careers.” In Academy of Management Proceedings.
Academy of Management, 2024. https://doi.org/10.5465/amproc.2024.11730symposium.'
ieee: 'A. Hofer et al., “Innovation of the Platform Economy: Key Stakeholders
and Starting Points for Sustainable Careers,” presented at the Academy of Management,
2024, doi: 10.5465/amproc.2024.11730symposium.'
mla: 'Hofer, Annabelle, et al. “Innovation of the Platform Economy: Key Stakeholders
and Starting Points for Sustainable Careers.” Academy of Management Proceedings,
Academy of Management, 2024, doi:10.5465/amproc.2024.11730symposium.'
short: 'A. Hofer, W. Rivkin, F. Strich, A. Ihl, A.-S. Mayer, X. Lei, L. Zhou, X.
Huang, V.M. Schweitzer, S. Genz, E. Gerten, L. Trutwin, M. Dunn, I. Munoz, P.
Kim, C. O’Neil, H. Salman, S. Sawyer, in: Academy of Management Proceedings, Academy
of Management, 2024.'
conference:
name: Academy of Management
date_created: 2025-10-13T11:50:08Z
date_updated: 2025-10-15T10:37:27Z
doi: 10.5465/amproc.2024.11730symposium
language:
- iso: eng
publication: Academy of Management Proceedings
publication_identifier:
issn:
- 0065-0668
- 2151-6561
publication_status: published
publisher: Academy of Management
status: public
title: 'Innovation of the Platform Economy: Key Stakeholders and Starting Points for
Sustainable Careers'
type: conference
user_id: '122631'
year: '2024'
...
---
_id: '61799'
abstract:
- lang: eng
text: Generative artificial intelligence (GenAI) is rapidly becoming a viable
tool to enhance productivity and act as a catalyst for innovation across various
sectors. Its ability to perform tasks that have traditionally required human judgment
and creativity is transforming knowledge and creative work. Yet it also raises
concerns and implications that could reshape the very landscape of knowledge and
creative work. In this editorial, we undertake an in-depth examination of both
the opportunities and challenges presented by GenAI for future IS research.
author:
- first_name: Hind
full_name: Benbya, Hind
last_name: Benbya
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Toomas
full_name: Tamm, Toomas
last_name: Tamm
citation:
ama: Benbya H, Strich F, Tamm T. Navigating Generative Artificial Intelligence Promises
and Perils for Knowledge and Creative Work. Journal of the Association for
Information Systems. 2024;25(1):23-36. doi:10.17705/1jais.00861
apa: Benbya, H., Strich, F., & Tamm, T. (2024). Navigating Generative Artificial
Intelligence Promises and Perils for Knowledge and Creative Work. Journal of
the Association for Information Systems, 25(1), 23–36. https://doi.org/10.17705/1jais.00861
bibtex: '@article{Benbya_Strich_Tamm_2024, title={Navigating Generative Artificial
Intelligence Promises and Perils for Knowledge and Creative Work}, volume={25},
DOI={10.17705/1jais.00861},
number={1}, journal={Journal of the Association for Information Systems}, publisher={Association
for Information Systems}, author={Benbya, Hind and Strich, Franz and Tamm, Toomas},
year={2024}, pages={23–36} }'
chicago: 'Benbya, Hind, Franz Strich, and Toomas Tamm. “Navigating Generative Artificial
Intelligence Promises and Perils for Knowledge and Creative Work.” Journal
of the Association for Information Systems 25, no. 1 (2024): 23–36. https://doi.org/10.17705/1jais.00861.'
ieee: 'H. Benbya, F. Strich, and T. Tamm, “Navigating Generative Artificial Intelligence
Promises and Perils for Knowledge and Creative Work,” Journal of the Association
for Information Systems, vol. 25, no. 1, pp. 23–36, 2024, doi: 10.17705/1jais.00861.'
mla: Benbya, Hind, et al. “Navigating Generative Artificial Intelligence Promises
and Perils for Knowledge and Creative Work.” Journal of the Association for
Information Systems, vol. 25, no. 1, Association for Information Systems,
2024, pp. 23–36, doi:10.17705/1jais.00861.
short: H. Benbya, F. Strich, T. Tamm, Journal of the Association for Information
Systems 25 (2024) 23–36.
date_created: 2025-10-13T11:32:07Z
date_updated: 2025-10-15T10:37:14Z
doi: 10.17705/1jais.00861
extern: '1'
intvolume: ' 25'
issue: '1'
language:
- iso: eng
page: 23-36
publication: Journal of the Association for Information Systems
publication_identifier:
issn:
- 1536-9323
publication_status: published
publisher: Association for Information Systems
status: public
title: Navigating Generative Artificial Intelligence Promises and Perils for Knowledge
and Creative Work
type: journal_article
user_id: '122631'
volume: 25
year: '2024'
...
---
_id: '61808'
abstract:
- lang: eng
text: Organizations leverage artificial intelligence (AI) systems to augment or
automate employee decision-making practices. These changes often transform employees’
occupation significantly and, thus, the way employees perceive themselves as professionals.
By making use of qualitative insights from three case organizations that introduced
AI systems for decision making, we explore how AI systems affect employees’ occupational
identity. Our findings uncover three important dimensions that shape the way AI
systems affect occupational identity. Based on our insights, we derive implications
for the successful introduction of AI systems and highlight potential pitfalls
that may arise from different organizational strategies used to introduce AI systems.
author:
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
citation:
ama: 'Mayer A-S, Strich F. Who am I in the age of AI? Exploring dimensions that
shape occupational identity in the context of AI for decision-making. In: Research
Handbook on Artificial Intelligence and Decision Making in Organizations.
Edward Elgar Publishing; 2024. doi:10.4337/9781803926216.00027'
apa: Mayer, A.-S., & Strich, F. (2024). Who am I in the age of AI? Exploring
dimensions that shape occupational identity in the context of AI for decision-making.
In Research Handbook on Artificial Intelligence and Decision Making in Organizations.
Edward Elgar Publishing. https://doi.org/10.4337/9781803926216.00027
bibtex: '@inbook{Mayer_Strich_2024, title={Who am I in the age of AI? Exploring
dimensions that shape occupational identity in the context of AI for decision-making},
DOI={10.4337/9781803926216.00027},
booktitle={Research Handbook on Artificial Intelligence and Decision Making in
Organizations}, publisher={Edward Elgar Publishing}, author={Mayer, Anne-Sophie
and Strich, Franz}, year={2024} }'
chicago: Mayer, Anne-Sophie, and Franz Strich. “Who Am I in the Age of AI? Exploring
Dimensions That Shape Occupational Identity in the Context of AI for Decision-Making.”
In Research Handbook on Artificial Intelligence and Decision Making in Organizations.
Edward Elgar Publishing, 2024. https://doi.org/10.4337/9781803926216.00027.
ieee: A.-S. Mayer and F. Strich, “Who am I in the age of AI? Exploring dimensions
that shape occupational identity in the context of AI for decision-making,” in
Research Handbook on Artificial Intelligence and Decision Making in Organizations,
Edward Elgar Publishing, 2024.
mla: Mayer, Anne-Sophie, and Franz Strich. “Who Am I in the Age of AI? Exploring
Dimensions That Shape Occupational Identity in the Context of AI for Decision-Making.”
Research Handbook on Artificial Intelligence and Decision Making in Organizations,
Edward Elgar Publishing, 2024, doi:10.4337/9781803926216.00027.
short: 'A.-S. Mayer, F. Strich, in: Research Handbook on Artificial Intelligence
and Decision Making in Organizations, Edward Elgar Publishing, 2024.'
date_created: 2025-10-13T11:44:32Z
date_updated: 2025-10-15T10:37:41Z
doi: 10.4337/9781803926216.00027
extern: '1'
language:
- iso: eng
publication: Research Handbook on Artificial Intelligence and Decision Making in Organizations
publication_identifier:
isbn:
- '9781803926216'
- '9781803926209'
- '9781803926216'
publication_status: published
publisher: Edward Elgar Publishing
status: public
title: Who am I in the age of AI? Exploring dimensions that shape occupational identity
in the context of AI for decision-making
type: book_chapter
user_id: '122631'
year: '2024'
...
---
_id: '61815'
abstract:
- lang: eng
text: In gig work, individuals engage in project-based work outside traditional
organizational structures. While some workers value the autonomy and flexibility
of gig work, they also face unique challenges, including job insecurity and a
lack of available career paths. Platforms are very limited in actively providing
resources to their workers. However, platforms can shape their workers’ work environment
by actively prioritizing different design attributes. Our study is among the first
to uncover how these attributes contribute to workers’ intention to pursue a lasting
career in gig work. Based on a PLS modelling approach with data from a two-wave
quantitative survey involving 652 gig workers, we find that platforms’ utilitarian,
hedonic, and relational design positively affect gig workers’ career commitment.
Furthermore, we find evidence for the mediating role of gig workers’ thriving.
Our research contributes to a better understanding of how platform design attributes
can contribute to careers on gig work platforms.
author:
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Ihl
full_name: Andreas, Ihl
last_name: Andreas
- first_name: Mayer
full_name: Anne Sophie, Mayer
last_name: Anne Sophie
citation:
ama: 'Strich F, Andreas I, Anne Sophie M. Thriving for Gig Workers’ Career Commitment:
The Role of Platform Design Attributes. In: ICIS 2024 Proceedings. ; 2024.'
apa: 'Strich, F., Andreas, I., & Anne Sophie, M. (2024). Thriving for Gig Workers’
Career Commitment: The Role of Platform Design Attributes. ICIS 2024 Proceedings.
International Conference on Information Systems (ICIS).'
bibtex: '@inproceedings{Strich_Andreas_Anne Sophie_2024, title={Thriving for Gig
Workers’ Career Commitment: The Role of Platform Design Attributes}, booktitle={ICIS
2024 Proceedings}, author={Strich, Franz and Andreas, Ihl and Anne Sophie, Mayer},
year={2024} }'
chicago: 'Strich, Franz, Ihl Andreas, and Mayer Anne Sophie. “Thriving for Gig Workers’
Career Commitment: The Role of Platform Design Attributes.” In ICIS 2024 Proceedings,
2024.'
ieee: 'F. Strich, I. Andreas, and M. Anne Sophie, “Thriving for Gig Workers’ Career
Commitment: The Role of Platform Design Attributes,” presented at the International
Conference on Information Systems (ICIS), 2024.'
mla: 'Strich, Franz, et al. “Thriving for Gig Workers’ Career Commitment: The Role
of Platform Design Attributes.” ICIS 2024 Proceedings, 2024.'
short: 'F. Strich, I. Andreas, M. Anne Sophie, in: ICIS 2024 Proceedings, 2024.'
conference:
name: International Conference on Information Systems (ICIS)
date_created: 2025-10-13T12:03:00Z
date_updated: 2025-10-15T10:37:56Z
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/icis2024/digital_emergsoc/digital_emergsoc/1/
publication: ICIS 2024 Proceedings
status: public
title: 'Thriving for Gig Workers’ Career Commitment: The Role of Platform Design Attributes'
type: conference
user_id: '122631'
year: '2024'
...
---
_id: '61809'
abstract:
- lang: eng
text: 'The rapid advancement of AI and automation is reshaping virtually every facet
of contemporary business and society. Simultaneously, these emerging technologies
also give rise to complex challenges for individuals and organizations to navigate.
These challenges range from ensuring data privacy, and mitigating bias and discrimination,
to maintaining transparency, trust, fairness and autonomy. Moreover, these challenges
are differently perceived depending on the stakeholders involved. Our paper proposes
a comprehensive framework that provides practical guidance based on 12 groups
of questions for stakeholders to consider. We integrated and synthesized knowledge
from three areas: responsible AI, stakeholder theory, and decision-making models.
Our study seeks to enrich discourses on the responsible use of AI by providing
a structured approach incorporating theoretical concepts with real-world applications.'
author:
- first_name: Trieu
full_name: Van-Hau, Trieu
last_name: Van-Hau
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Benbya
full_name: Hind, Benbya
last_name: Hind
citation:
ama: 'Van-Hau T, Strich F, Hind B. Responsible Use of Artificial Intelligence:
Decision-Making Through a Stakeholder Lens. In: ; 2024.'
apa: 'Van-Hau, T., Strich, F., & Hind, B. (2024). Responsible Use of Artificial
Intelligence: Decision-Making Through a Stakeholder Lens. Digit 2024.'
bibtex: '@inproceedings{Van-Hau_Strich_Hind_2024, title={ Responsible Use of Artificial
Intelligence: Decision-Making Through a Stakeholder Lens}, author={Van-Hau, Trieu
and Strich, Franz and Hind, Benbya}, year={2024} }'
chicago: 'Van-Hau, Trieu, Franz Strich, and Benbya Hind. “ Responsible Use of Artificial
Intelligence: Decision-Making Through a Stakeholder Lens,” 2024.'
ieee: 'T. Van-Hau, F. Strich, and B. Hind, “ Responsible Use of Artificial Intelligence:
Decision-Making Through a Stakeholder Lens,” presented at the Digit 2024, 2024.'
mla: 'Van-Hau, Trieu, et al. Responsible Use of Artificial Intelligence: Decision-Making
Through a Stakeholder Lens. 2024.'
short: 'T. Van-Hau, F. Strich, B. Hind, in: 2024.'
conference:
name: Digit 2024
date_created: 2025-10-13T11:47:46Z
date_updated: 2025-10-15T10:37:50Z
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/digit2024/12
status: public
title: ' Responsible Use of Artificial Intelligence: Decision-Making Through a Stakeholder
Lens'
type: conference
user_id: '122631'
year: '2024'
...
---
_id: '61817'
abstract:
- lang: eng
text: Advancing digital collaboration and fostering effective communication among
a widespread workforce continues to be a perpetual challenge for companies. Organizations
are progressively turning to Enterprise Social Media (ESM) because they promise
new avenues for collaborative working. However, most ESMs fail to reach a wider
adoption by the workforce, owing to an underutilization by the employees. To enhance
the understanding of the underutilization phenomenon, we use affordance actualization
theory as our theoretical lens to critically study the challenges employees face
in their attempt to actualize respective ESM affordances. By analyzing comments
from 992 frequent, infrequent, and discontinued ESM users from a large multinational
company, we uncover four major challenges. By enhancing our understanding of ESM
affordances and by incorporating the full spectrum from problem identification
to solution, we provide practical advice for digital leaders and meaningful theoretical
implications for the IS community.
author:
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
- first_name: Lisa
full_name: Giermindl, Lisa
last_name: Giermindl
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
- first_name: Marina
full_name: Fiedler, Marina
last_name: Fiedler
citation:
ama: 'Strich F, Giermindl L, Mayer A-S, Fiedler M. Advancing Digital Collaboration:
Barriers to Enterprise Social Media Adoption and how to Overcome them. In: Hawaii
International Conference on System Sciences 2023 (HICSS-56). ; 2023.'
apa: 'Strich, F., Giermindl, L., Mayer, A.-S., & Fiedler, M. (2023). Advancing
Digital Collaboration: Barriers to Enterprise Social Media Adoption and how to
Overcome them. Hawaii International Conference on System Sciences 2023 (HICSS-56).
Hawaii International Conference on System Sciences (HICSS).'
bibtex: '@inproceedings{Strich_Giermindl_Mayer_Fiedler_2023, title={Advancing Digital
Collaboration: Barriers to Enterprise Social Media Adoption and how to Overcome
them}, booktitle={Hawaii International Conference on System Sciences 2023 (HICSS-56)},
author={Strich, Franz and Giermindl, Lisa and Mayer, Anne-Sophie and Fiedler,
Marina}, year={2023} }'
chicago: 'Strich, Franz, Lisa Giermindl, Anne-Sophie Mayer, and Marina Fiedler.
“Advancing Digital Collaboration: Barriers to Enterprise Social Media Adoption
and How to Overcome Them.” In Hawaii International Conference on System Sciences
2023 (HICSS-56), 2023.'
ieee: 'F. Strich, L. Giermindl, A.-S. Mayer, and M. Fiedler, “Advancing Digital
Collaboration: Barriers to Enterprise Social Media Adoption and how to Overcome
them,” presented at the Hawaii International Conference on System Sciences (HICSS),
2023.'
mla: 'Strich, Franz, et al. “Advancing Digital Collaboration: Barriers to Enterprise
Social Media Adoption and How to Overcome Them.” Hawaii International Conference
on System Sciences 2023 (HICSS-56), 2023.'
short: 'F. Strich, L. Giermindl, A.-S. Mayer, M. Fiedler, in: Hawaii International
Conference on System Sciences 2023 (HICSS-56), 2023.'
conference:
name: Hawaii International Conference on System Sciences (HICSS)
date_created: 2025-10-13T12:09:44Z
date_updated: 2025-10-13T12:33:23Z
extern: '1'
language:
- iso: eng
main_file_link:
- url: 'https://aisel.aisnet.org/hicss-56/dsm/dsm_in_enterprise/2 '
publication: Hawaii International Conference on System Sciences 2023 (HICSS-56)
status: public
title: 'Advancing Digital Collaboration: Barriers to Enterprise Social Media Adoption
and how to Overcome them'
type: conference
user_id: '122631'
year: '2023'
...
---
_id: '61813'
abstract:
- lang: eng
text: The introduction of advanced algorithmic technologies to augment or automate
employees’ work tasks increasingly transform employees’ social relationships.
Through a qualitative, in-depth case study in the banking industry, we identify
two different forms of algorithmic technologies that employees use. In doing so,
we reveal how decision-taking technology negatively affects the quantity of social
interactions with customers and colleagues, and consequently the quality of social
relationships. However, we also uncover how a second set of algorithmic technologies,
which is used for consultation, reduces the quantity of interactions, but enhances
the quality of the social relationships with colleagues and customers. Based on
six different aspects of social relations, we highlight commonalities and differences
between algorithmic technologies with regard to their impact on employees' social
relationships and derive relevant theoretical and practical implications.
author:
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Mary Beth
full_name: Watson-Manheim, Mary Beth
last_name: Watson-Manheim
- first_name: Marina
full_name: Fiedler, Marina
last_name: Fiedler
citation:
ama: 'Mayer A-S, Strich F, Watson-Manheim MB, Fiedler M. How Algorithmic Technologies
Affect Employees’ Social Relationships. In: Academy of Management Proceedings.
Academy of Management; 2023. doi:10.5465/amproc.2023.13924abstract'
apa: Mayer, A.-S., Strich, F., Watson-Manheim, M. B., & Fiedler, M. (2023).
How Algorithmic Technologies Affect Employees’ Social Relationships. Academy
of Management Proceedings. Academy of Management. https://doi.org/10.5465/amproc.2023.13924abstract
bibtex: '@inproceedings{Mayer_Strich_Watson-Manheim_Fiedler_2023, title={How Algorithmic
Technologies Affect Employees’ Social Relationships}, DOI={10.5465/amproc.2023.13924abstract},
booktitle={Academy of Management Proceedings}, publisher={Academy of Management},
author={Mayer, Anne-Sophie and Strich, Franz and Watson-Manheim, Mary Beth and
Fiedler, Marina}, year={2023} }'
chicago: Mayer, Anne-Sophie, Franz Strich, Mary Beth Watson-Manheim, and Marina
Fiedler. “How Algorithmic Technologies Affect Employees’ Social Relationships.”
In Academy of Management Proceedings. Academy of Management, 2023. https://doi.org/10.5465/amproc.2023.13924abstract.
ieee: 'A.-S. Mayer, F. Strich, M. B. Watson-Manheim, and M. Fiedler, “How Algorithmic
Technologies Affect Employees’ Social Relationships,” presented at the Academy
of Management, 2023, doi: 10.5465/amproc.2023.13924abstract.'
mla: Mayer, Anne-Sophie, et al. “How Algorithmic Technologies Affect Employees’
Social Relationships.” Academy of Management Proceedings, Academy of Management,
2023, doi:10.5465/amproc.2023.13924abstract.
short: 'A.-S. Mayer, F. Strich, M.B. Watson-Manheim, M. Fiedler, in: Academy of
Management Proceedings, Academy of Management, 2023.'
conference:
name: Academy of Management
date_created: 2025-10-13T11:49:49Z
date_updated: 2025-10-15T10:38:42Z
doi: 10.5465/amproc.2023.13924abstract
extern: '1'
language:
- iso: eng
publication: Academy of Management Proceedings
publication_identifier:
issn:
- 0065-0668
- 2151-6561
publication_status: published
publisher: Academy of Management
status: public
title: How Algorithmic Technologies Affect Employees’ Social Relationships
type: conference
user_id: '122631'
year: '2023'
...
---
_id: '61800'
abstract:
- lang: eng
text: AbstractWork is increasingly being organised
via online platforms outside guiding organisational structures. Instead of having
colleagues at work, crowd workers connect in online communities. We investigate
how crowd workers build professional holding environments in online communities
to compensate for the lack of organisational structures and we consider how they
craft their crowd work activities to enhance their work experience and reduce
its long‐term precarity. Following a qualitative research design, this paper uses
675 forum interactions collected across six online communities. Based on our findings,
we propose the concept of professional holding environments and provide a model
for building such holding environments and job crafting in online communities.
We thereby expand previous research on holding environments comprised of family
members and friends by revealing the impact of professional online communities
and their role in professionalisation and crafting supportive social structures
in online crowd work.
author:
- first_name: Kim Simon
full_name: Strunk, Kim Simon
last_name: Strunk
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
citation:
ama: Strunk KS, Strich F. Building professional holding environments for crowd work
job crafting through online communities. Information Systems Journal. 2023;33(5):1239-1274.
doi:10.1111/isj.12451
apa: Strunk, K. S., & Strich, F. (2023). Building professional holding environments
for crowd work job crafting through online communities. Information Systems
Journal, 33(5), 1239–1274. https://doi.org/10.1111/isj.12451
bibtex: '@article{Strunk_Strich_2023, title={Building professional holding environments
for crowd work job crafting through online communities}, volume={33}, DOI={10.1111/isj.12451}, number={5}, journal={Information
Systems Journal}, publisher={Wiley}, author={Strunk, Kim Simon and Strich, Franz},
year={2023}, pages={1239–1274} }'
chicago: 'Strunk, Kim Simon, and Franz Strich. “Building Professional Holding Environments
for Crowd Work Job Crafting through Online Communities.” Information Systems
Journal 33, no. 5 (2023): 1239–74. https://doi.org/10.1111/isj.12451.'
ieee: 'K. S. Strunk and F. Strich, “Building professional holding environments for
crowd work job crafting through online communities,” Information Systems Journal,
vol. 33, no. 5, pp. 1239–1274, 2023, doi: 10.1111/isj.12451.'
mla: Strunk, Kim Simon, and Franz Strich. “Building Professional Holding Environments
for Crowd Work Job Crafting through Online Communities.” Information Systems
Journal, vol. 33, no. 5, Wiley, 2023, pp. 1239–74, doi:10.1111/isj.12451.
short: K.S. Strunk, F. Strich, Information Systems Journal 33 (2023) 1239–1274.
date_created: 2025-10-13T11:32:25Z
date_updated: 2025-10-15T10:38:35Z
doi: 10.1111/isj.12451
extern: '1'
intvolume: ' 33'
issue: '5'
language:
- iso: eng
page: 1239-1274
publication: Information Systems Journal
publication_identifier:
issn:
- 1350-1917
- 1365-2575
publication_status: published
publisher: Wiley
status: public
title: Building professional holding environments for crowd work job crafting through
online communities
type: journal_article
user_id: '122631'
volume: 33
year: '2023'
...
---
_id: '61801'
abstract:
- lang: eng
text: 'AbstractArtists make vital contributions
to our society and lay the foundations for billion-dollar industries. However,
these artists consistently struggle to acquire sufficient funding for their projects
and their livelihood. New technology-supported possibilities for funding artists
and their projects have emerged in recent years. Initial Coin Offering (ICO) is
a novel form of reward-based tokenized crowdfunding. Although ICOs are promising
as a way to fund artistic projects, they lack widespread adoption in the creative
and cultural industry (CCI). Based on 35 qualitative in-depth interviews, we identify
four barriers that hinder the funding of artistic projects through ICOs: legal
shortcomings, investment restrictions, lack of consumer interest, and intermediaries’
resistance. Our research contributes to cultural finance and funding literature
by disclosing barriers that impede a promising form of financing artistic projects.
Further, we outline possible solutions to overcome them. We also contribute to
the research about ICOs by showing that rather than reducing investment risks,
these offerings merely shift them.'
author:
- first_name: Manuel
full_name: Knott, Manuel
last_name: Knott
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Kim
full_name: Strunk, Kim
last_name: Strunk
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
citation:
ama: Knott M, Strich F, Strunk K, Mayer A-S. Uncovering potential barriers of using
initial coin offerings to finance artistic projects. Journal of Cultural Economics.
2022;46(2):317-344. doi:10.1007/s10824-022-09446-7
apa: Knott, M., Strich, F., Strunk, K., & Mayer, A.-S. (2022). Uncovering potential
barriers of using initial coin offerings to finance artistic projects. Journal
of Cultural Economics, 46(2), 317–344. https://doi.org/10.1007/s10824-022-09446-7
bibtex: '@article{Knott_Strich_Strunk_Mayer_2022, title={Uncovering potential barriers
of using initial coin offerings to finance artistic projects}, volume={46}, DOI={10.1007/s10824-022-09446-7},
number={2}, journal={Journal of Cultural Economics}, publisher={Springer Science
and Business Media LLC}, author={Knott, Manuel and Strich, Franz and Strunk, Kim
and Mayer, Anne-Sophie}, year={2022}, pages={317–344} }'
chicago: 'Knott, Manuel, Franz Strich, Kim Strunk, and Anne-Sophie Mayer. “Uncovering
Potential Barriers of Using Initial Coin Offerings to Finance Artistic Projects.”
Journal of Cultural Economics 46, no. 2 (2022): 317–44. https://doi.org/10.1007/s10824-022-09446-7.'
ieee: 'M. Knott, F. Strich, K. Strunk, and A.-S. Mayer, “Uncovering potential barriers
of using initial coin offerings to finance artistic projects,” Journal of Cultural
Economics, vol. 46, no. 2, pp. 317–344, 2022, doi: 10.1007/s10824-022-09446-7.'
mla: Knott, Manuel, et al. “Uncovering Potential Barriers of Using Initial Coin
Offerings to Finance Artistic Projects.” Journal of Cultural Economics,
vol. 46, no. 2, Springer Science and Business Media LLC, 2022, pp. 317–44, doi:10.1007/s10824-022-09446-7.
short: M. Knott, F. Strich, K. Strunk, A.-S. Mayer, Journal of Cultural Economics
46 (2022) 317–344.
date_created: 2025-10-13T11:32:58Z
date_updated: 2025-10-15T10:38:50Z
doi: 10.1007/s10824-022-09446-7
extern: '1'
intvolume: ' 46'
issue: '2'
language:
- iso: eng
page: 317-344
publication: Journal of Cultural Economics
publication_identifier:
issn:
- 0885-2545
- 1573-6997
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: Uncovering potential barriers of using initial coin offerings to finance artistic
projects
type: journal_article
user_id: '122631'
volume: 46
year: '2022'
...
---
_id: '61803'
abstract:
- lang: eng
text: Artificial intelligence (AI) systems in the workplace increasingly
substitute for employees’ tasks, responsibilities, and decision-making. Consequently,
employees must relinquish core activities of their work processes without the
ability to interact with the AI system (e.g., to influence decision-making processes
or adapt or overrule decision-making outcomes). To deepen our understanding of
how substitutive decision-making AI systems affect employees’ professional role
identity and how employees adapt their identity in response to the system, we
conducted an in-depth case study of a company in the area of loan consulting.
We qualitatively analyzed more than 60 interviews with employees and managers.
Our research contributes to the literature on IS and identity by disclosing mechanisms
through which employees strengthen and protect their professional role identity
despite being unable to directly interact with the AI system. Further, we highlight
the boundary conditions for introducing an AI system and contribute to the body
of empirical research on the potential downsides of AI.
author:
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
- first_name: Marina
full_name: Fiedler, Marina
last_name: Fiedler
citation:
ama: Strich F, Mayer A-S, Fiedler M. What Do I Do in a World of Artificial Intelligence?
Investigating the Impact of Substitutive Decision-Making AI Systems on Employees’
Professional Role Identity. Journal of the Association for Information Systems.
2022;22(2):304-324. doi:10.17705/1jais.00663
apa: Strich, F., Mayer, A.-S., & Fiedler, M. (2022). What Do I Do in a World
of Artificial Intelligence? Investigating the Impact of Substitutive Decision-Making
AI Systems on Employees’ Professional Role Identity. Journal of the Association
for Information Systems, 22(2), 304–324. https://doi.org/10.17705/1jais.00663
bibtex: '@article{Strich_Mayer_Fiedler_2022, title={What Do I Do in a World of Artificial
Intelligence? Investigating the Impact of Substitutive Decision-Making AI Systems
on Employees’ Professional Role Identity}, volume={22}, DOI={10.17705/1jais.00663},
number={2}, journal={Journal of the Association for Information Systems}, publisher={Association
for Information Systems}, author={Strich, Franz and Mayer, Anne-Sophie and Fiedler,
Marina}, year={2022}, pages={304–324} }'
chicago: 'Strich, Franz, Anne-Sophie Mayer, and Marina Fiedler. “What Do I Do in
a World of Artificial Intelligence? Investigating the Impact of Substitutive Decision-Making
AI Systems on Employees’ Professional Role Identity.” Journal of the Association
for Information Systems 22, no. 2 (2022): 304–24. https://doi.org/10.17705/1jais.00663.'
ieee: 'F. Strich, A.-S. Mayer, and M. Fiedler, “What Do I Do in a World of Artificial
Intelligence? Investigating the Impact of Substitutive Decision-Making AI Systems
on Employees’ Professional Role Identity,” Journal of the Association for Information
Systems, vol. 22, no. 2, pp. 304–324, 2022, doi: 10.17705/1jais.00663.'
mla: Strich, Franz, et al. “What Do I Do in a World of Artificial Intelligence?
Investigating the Impact of Substitutive Decision-Making AI Systems on Employees’
Professional Role Identity.” Journal of the Association for Information Systems,
vol. 22, no. 2, Association for Information Systems, 2022, pp. 304–24, doi:10.17705/1jais.00663.
short: F. Strich, A.-S. Mayer, M. Fiedler, Journal of the Association for Information
Systems 22 (2022) 304–324.
date_created: 2025-10-13T11:33:53Z
date_updated: 2025-10-15T10:38:56Z
doi: 10.17705/1jais.00663
extern: '1'
intvolume: ' 22'
issue: '2'
language:
- iso: eng
page: 304-324
publication: Journal of the Association for Information Systems
publication_identifier:
issn:
- 1536-9323
publication_status: published
publisher: Association for Information Systems
status: public
title: What Do I Do in a World of Artificial Intelligence? Investigating the Impact
of Substitutive Decision-Making AI Systems on Employees' Professional Role Identity
type: journal_article
user_id: '122631'
volume: 22
year: '2022'
...
---
_id: '61802'
author:
- first_name: Lisa Marie
full_name: Giermindl, Lisa Marie
last_name: Giermindl
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Oliver
full_name: Christ, Oliver
last_name: Christ
- first_name: Ulrich
full_name: Leicht-Deobald, Ulrich
last_name: Leicht-Deobald
- first_name: Abdullah
full_name: Redzepi, Abdullah
last_name: Redzepi
citation:
ama: 'Giermindl LM, Strich F, Christ O, Leicht-Deobald U, Redzepi A. The dark sides
of people analytics: reviewing the perils for organisations and employees. European
Journal of Information Systems. 2021;31(3):410-435. doi:10.1080/0960085x.2021.1927213'
apa: 'Giermindl, L. M., Strich, F., Christ, O., Leicht-Deobald, U., & Redzepi,
A. (2021). The dark sides of people analytics: reviewing the perils for organisations
and employees. European Journal of Information Systems, 31(3), 410–435.
https://doi.org/10.1080/0960085x.2021.1927213'
bibtex: '@article{Giermindl_Strich_Christ_Leicht-Deobald_Redzepi_2021, title={The
dark sides of people analytics: reviewing the perils for organisations and employees},
volume={31}, DOI={10.1080/0960085x.2021.1927213},
number={3}, journal={European Journal of Information Systems}, publisher={Informa
UK Limited}, author={Giermindl, Lisa Marie and Strich, Franz and Christ, Oliver
and Leicht-Deobald, Ulrich and Redzepi, Abdullah}, year={2021}, pages={410–435}
}'
chicago: 'Giermindl, Lisa Marie, Franz Strich, Oliver Christ, Ulrich Leicht-Deobald,
and Abdullah Redzepi. “The Dark Sides of People Analytics: Reviewing the Perils
for Organisations and Employees.” European Journal of Information Systems
31, no. 3 (2021): 410–35. https://doi.org/10.1080/0960085x.2021.1927213.'
ieee: 'L. M. Giermindl, F. Strich, O. Christ, U. Leicht-Deobald, and A. Redzepi,
“The dark sides of people analytics: reviewing the perils for organisations and
employees,” European Journal of Information Systems, vol. 31, no. 3, pp.
410–435, 2021, doi: 10.1080/0960085x.2021.1927213.'
mla: 'Giermindl, Lisa Marie, et al. “The Dark Sides of People Analytics: Reviewing
the Perils for Organisations and Employees.” European Journal of Information
Systems, vol. 31, no. 3, Informa UK Limited, 2021, pp. 410–35, doi:10.1080/0960085x.2021.1927213.'
short: L.M. Giermindl, F. Strich, O. Christ, U. Leicht-Deobald, A. Redzepi, European
Journal of Information Systems 31 (2021) 410–435.
date_created: 2025-10-13T11:33:10Z
date_updated: 2025-10-15T10:39:01Z
doi: 10.1080/0960085x.2021.1927213
extern: '1'
intvolume: ' 31'
issue: '3'
language:
- iso: eng
page: 410-435
publication: European Journal of Information Systems
publication_identifier:
issn:
- 0960-085X
- 1476-9344
publication_status: published
publisher: Informa UK Limited
status: public
title: 'The dark sides of people analytics: reviewing the perils for organisations
and employees'
type: journal_article
user_id: '122631'
volume: 31
year: '2021'
...
---
_id: '61804'
author:
- first_name: Anne-Sophie
full_name: Mayer, Anne-Sophie
last_name: Mayer
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
- first_name: Marina
full_name: Fiedler, Marina
last_name: Fiedler
citation:
ama: Mayer A-S, Strich F, Fiedler M. Unintended Consequences of Introducing AI Systems
for Decision Making. MIS Quarterly Executive. 2020;19(4).
apa: Mayer, A.-S., Strich, F., & Fiedler, M. (2020). Unintended Consequences
of Introducing AI Systems for Decision Making. MIS Quarterly Executive,
19(4).
bibtex: '@article{Mayer_Strich_Fiedler_2020, title={Unintended Consequences of Introducing
AI Systems for Decision Making}, volume={19}, number={4}, journal={MIS Quarterly
Executive}, author={Mayer, Anne-Sophie and Strich, Franz and Fiedler, Marina},
year={2020} }'
chicago: Mayer, Anne-Sophie, Franz Strich, and Marina Fiedler. “Unintended Consequences
of Introducing AI Systems for Decision Making.” MIS Quarterly Executive
19, no. 4 (2020).
ieee: A.-S. Mayer, F. Strich, and M. Fiedler, “Unintended Consequences of Introducing
AI Systems for Decision Making,” MIS Quarterly Executive, vol. 19, no.
4, 2020.
mla: Mayer, Anne-Sophie, et al. “Unintended Consequences of Introducing AI Systems
for Decision Making.” MIS Quarterly Executive, vol. 19, no. 4, 2020.
short: A.-S. Mayer, F. Strich, M. Fiedler, MIS Quarterly Executive 19 (2020).
date_created: 2025-10-13T11:37:23Z
date_updated: 2025-10-13T11:42:30Z
extern: '1'
intvolume: ' 19'
issue: '4'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/misqe/vol19/iss4/6/
publication: MIS Quarterly Executive
status: public
title: Unintended Consequences of Introducing AI Systems for Decision Making
type: journal_article
user_id: '122631'
volume: 19
year: '2020'
...
---
_id: '61812'
abstract:
- lang: eng
text: In times of frequent technology induced change processes, the multiplier concept
represents a cost-effective and, above all, successful way to manage change processes
from within the team, based on the reciprocal influence of employees on a horizontal
level. By using a qualitative approach within a German state police force, we
investigate the impact of multipliers on the implementation of an Enterprise Social
Network. Building on ability, benevolence, and integrity as attendances of trust,
we derive important managerial implications on how to successfully integrate multipliers
as knowledge mediators, communication link, and active persuaders, in order to
promote change. Multipliers are instrumental to successfully transform aversion
and fear into eagerness for knowledge and high adoption rates. Furthermore, we
highlight the connection between research on in-house education and communications
sciences in the context of organizational development, providing an alternative
approach for the successful implementation of new technologies.
author:
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Rieke
full_name: Bröhl, Rieke
last_name: Bröhl
- first_name: Marina
full_name: Fiedler, Marina
last_name: Fiedler
citation:
ama: 'Strich F, Bröhl R, Fiedler M. Driving Change from Within the Team: The Multiplier
Concept. In: Academy of Management Proceedings. Academy of Management;
2019. doi:10.5465/ambpp.2019.18417abstract'
apa: 'Strich, F., Bröhl, R., & Fiedler, M. (2019). Driving Change from Within
the Team: The Multiplier Concept. Academy of Management Proceedings. Academy
of Management. https://doi.org/10.5465/ambpp.2019.18417abstract'
bibtex: '@inproceedings{Strich_Bröhl_Fiedler_2019, title={Driving Change from Within
the Team: The Multiplier Concept}, DOI={10.5465/ambpp.2019.18417abstract},
booktitle={Academy of Management Proceedings}, publisher={Academy of Management},
author={Strich, Franz and Bröhl, Rieke and Fiedler, Marina}, year={2019} }'
chicago: 'Strich, Franz, Rieke Bröhl, and Marina Fiedler. “Driving Change from Within
the Team: The Multiplier Concept.” In Academy of Management Proceedings.
Academy of Management, 2019. https://doi.org/10.5465/ambpp.2019.18417abstract.'
ieee: 'F. Strich, R. Bröhl, and M. Fiedler, “Driving Change from Within the Team:
The Multiplier Concept,” presented at the Academy of Management, 2019, doi: 10.5465/ambpp.2019.18417abstract.'
mla: 'Strich, Franz, et al. “Driving Change from Within the Team: The Multiplier
Concept.” Academy of Management Proceedings, Academy of Management, 2019,
doi:10.5465/ambpp.2019.18417abstract.'
short: 'F. Strich, R. Bröhl, M. Fiedler, in: Academy of Management Proceedings,
Academy of Management, 2019.'
conference:
name: Academy of Management
date_created: 2025-10-13T11:49:41Z
date_updated: 2025-10-15T10:39:09Z
doi: 10.5465/ambpp.2019.18417abstract
extern: '1'
language:
- iso: eng
publication: Academy of Management Proceedings
publication_identifier:
issn:
- 0065-0668
- 2151-6561
publication_status: published
publisher: Academy of Management
status: public
title: 'Driving Change from Within the Team: The Multiplier Concept'
type: conference
user_id: '122631'
year: '2019'
...
---
_id: '61805'
abstract:
- lang: eng
text: 'Organizations have increasingly begun to implement enterprise social networks
(ESNs) due to their potential to afford enterprise-wide collaboration, knowledge
sharing, and interaction. Despite their proliferation, many companies still struggle
to motivate a sufficient number of employees to actively participate in these
collaborative networks. Consequently, many ESNs fail due to a lack of contributions.
While most employees only read and consume content (lurking), few actively create
content (posting). Little research has examined the differences between posters
and lurkers and their underlying motivations, particularly in the ESN context.
Building on social exchange theory (SET), we identify and test a set of motivational
factors that researchers have scarcely studied in corporate social networks: reputation,
common identity, common bond, social interaction, and community commitment. By
investigating a rich data set of 4,892 respondents in a large knowledge-intensive
multinational company, we provide evidence that posters and lurkers significantly
differ in why they participate in ESNs. Further, we introduce a nuanced classification
of participant roles to distinguish five user groups (super frequent posters,
frequent posters, infrequent posters, frequent lurkers, and infrequent lurkers)
with super frequent posters showing significantly higher mean values for all motivational
factors to use an ESN compared to the other user groups. Our findings yield important
theoretical and practical implications regarding different usage behaviors and
on how to enhance participation in ESNs.'
article_type: original
author:
- first_name: Lisa
full_name: Giermindl, Lisa
last_name: Giermindl
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
- first_name: Marina
full_name: Fiedler, Marina
last_name: Fiedler
citation:
ama: Giermindl L, Strich F, Fiedler M. How Do They Differ? Analyzing the Motivations
of Posters and Lurkers for Participation in Enterprise Social Networks. Journal
of Information Technology Theory and Application. 2018;19(2).
apa: Giermindl, L., Strich, F., & Fiedler, M. (2018). How Do They Differ? Analyzing
the Motivations of Posters and Lurkers for Participation in Enterprise Social
Networks. Journal of Information Technology Theory and Application, 19(2).
bibtex: '@article{Giermindl_Strich_Fiedler_2018, title={How Do They Differ? Analyzing
the Motivations of Posters and Lurkers for Participation in Enterprise Social
Networks}, volume={19}, number={2}, journal={Journal of Information Technology
Theory and Application}, author={Giermindl, Lisa and Strich, Franz and Fiedler,
Marina}, year={2018} }'
chicago: Giermindl, Lisa, Franz Strich, and Marina Fiedler. “How Do They Differ?
Analyzing the Motivations of Posters and Lurkers for Participation in Enterprise
Social Networks.” Journal of Information Technology Theory and Application
19, no. 2 (2018).
ieee: L. Giermindl, F. Strich, and M. Fiedler, “How Do They Differ? Analyzing the
Motivations of Posters and Lurkers for Participation in Enterprise Social Networks,”
Journal of Information Technology Theory and Application, vol. 19, no.
2, 2018.
mla: Giermindl, Lisa, et al. “How Do They Differ? Analyzing the Motivations of Posters
and Lurkers for Participation in Enterprise Social Networks.” Journal of Information
Technology Theory and Application, vol. 19, no. 2, 2018.
short: L. Giermindl, F. Strich, M. Fiedler, Journal of Information Technology Theory
and Application 19 (2018).
date_created: 2025-10-13T11:41:34Z
date_updated: 2025-10-13T11:41:41Z
extern: '1'
intvolume: ' 19'
issue: '2'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/jitta/vol19/iss2/5/
publication: Journal of Information Technology Theory and Application
status: public
title: How Do They Differ? Analyzing the Motivations of Posters and Lurkers for Participation
in Enterprise Social Networks
type: journal_article
user_id: '122631'
volume: 19
year: '2018'
...
---
_id: '61811'
abstract:
- lang: eng
text: While organizations are increasingly implementing Enterprise Social Networks
(ESNs) to foster collaboration across organizational boundaries, few have been
successful in motivating a substantial number of members to actively participate
within such networks, and many ESNs fail owing to a lack of contributors. One
of the main reasons for this dilemma is the fact that most employees only read
and consume content (lurking), and very few actively participate and create content
(posting). While a major research strand has studied motivations for posting and
lurking behaviors in online communities, there is little research on motivations
in ESNs. To bridge these gaps, this study examines whether posters and lurkers
differ in their motivations to use ESNs. Building on social exchange theory, we
analyze the impact of the underlying motivational factors such as common identity,
common bond, social interaction, and community commitment, which have not yet
been studied in the ESN context. We test our propositions with data collected
from 4,892 respondents in a large knowledge-intensive multinational company. We
are able to distinguish between five user groups (super frequent posters, frequent
posters, infrequent posters, frequent lurkers and infrequent lurkers) with super
frequent posters showing significantly higher mean values for all motivational
drivers to use the ESN compared to the other user groups.
author:
- first_name: Lisa
full_name: Giermindl, Lisa
last_name: Giermindl
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Marina
full_name: Fiedler, Marina
last_name: Fiedler
citation:
ama: 'Giermindl L, Strich F, Fiedler M. Posters versus Lurkers - Analyzing the Motivations
for Participation in Enterprise Social Networks. In: Academy of Management
Proceedings. Academy of Management; 2017. doi:10.5465/ambpp.2017.17605abstract'
apa: Giermindl, L., Strich, F., & Fiedler, M. (2017). Posters versus Lurkers
- Analyzing the Motivations for Participation in Enterprise Social Networks. Academy
of Management Proceedings. Academy of Management. https://doi.org/10.5465/ambpp.2017.17605abstract
bibtex: '@inproceedings{Giermindl_Strich_Fiedler_2017, title={Posters versus Lurkers
- Analyzing the Motivations for Participation in Enterprise Social Networks},
DOI={10.5465/ambpp.2017.17605abstract},
booktitle={Academy of Management Proceedings}, publisher={Academy of Management},
author={Giermindl, Lisa and Strich, Franz and Fiedler, Marina}, year={2017} }'
chicago: Giermindl, Lisa, Franz Strich, and Marina Fiedler. “Posters versus Lurkers
- Analyzing the Motivations for Participation in Enterprise Social Networks.”
In Academy of Management Proceedings. Academy of Management, 2017. https://doi.org/10.5465/ambpp.2017.17605abstract.
ieee: 'L. Giermindl, F. Strich, and M. Fiedler, “Posters versus Lurkers - Analyzing
the Motivations for Participation in Enterprise Social Networks,” presented at
the Academy of Management, 2017, doi: 10.5465/ambpp.2017.17605abstract.'
mla: Giermindl, Lisa, et al. “Posters versus Lurkers - Analyzing the Motivations
for Participation in Enterprise Social Networks.” Academy of Management Proceedings,
Academy of Management, 2017, doi:10.5465/ambpp.2017.17605abstract.
short: 'L. Giermindl, F. Strich, M. Fiedler, in: Academy of Management Proceedings,
Academy of Management, 2017.'
conference:
name: Academy of Management
date_created: 2025-10-13T11:49:09Z
date_updated: 2025-10-15T10:39:18Z
doi: 10.5465/ambpp.2017.17605abstract
extern: '1'
language:
- iso: eng
publication: Academy of Management Proceedings
publication_identifier:
issn:
- 0065-0668
- 2151-6561
publication_status: published
publisher: Academy of Management
status: public
title: Posters versus Lurkers - Analyzing the Motivations for Participation in Enterprise
Social Networks
type: conference
user_id: '122631'
year: '2017'
...
---
_id: '61806'
article_number: e0157506
author:
- first_name: Maxi
full_name: Robinski, Maxi
last_name: Robinski
- first_name: Franz
full_name: Strich, Franz
id: '122631'
last_name: Strich
orcid: 0000-0002-0170-9025
- first_name: Wilfried
full_name: Mau, Wilfried
last_name: Mau
- first_name: Matthias
full_name: Girndt, Matthias
last_name: Girndt
citation:
ama: Robinski M, Strich F, Mau W, Girndt M. Validating a Patient-Reported Comorbidity
Measure with Respect to Quality of Life in End-Stage Renal Disease. PLOS ONE.
2016;11(6). doi:10.1371/journal.pone.0157506
apa: Robinski, M., Strich, F., Mau, W., & Girndt, M. (2016). Validating a Patient-Reported
Comorbidity Measure with Respect to Quality of Life in End-Stage Renal Disease.
PLOS ONE, 11(6), Article e0157506. https://doi.org/10.1371/journal.pone.0157506
bibtex: '@article{Robinski_Strich_Mau_Girndt_2016, title={Validating a Patient-Reported
Comorbidity Measure with Respect to Quality of Life in End-Stage Renal Disease},
volume={11}, DOI={10.1371/journal.pone.0157506},
number={6e0157506}, journal={PLOS ONE}, publisher={Public Library of Science (PLoS)},
author={Robinski, Maxi and Strich, Franz and Mau, Wilfried and Girndt, Matthias},
year={2016} }'
chicago: Robinski, Maxi, Franz Strich, Wilfried Mau, and Matthias Girndt. “Validating
a Patient-Reported Comorbidity Measure with Respect to Quality of Life in End-Stage
Renal Disease.” PLOS ONE 11, no. 6 (2016). https://doi.org/10.1371/journal.pone.0157506.
ieee: 'M. Robinski, F. Strich, W. Mau, and M. Girndt, “Validating a Patient-Reported
Comorbidity Measure with Respect to Quality of Life in End-Stage Renal Disease,”
PLOS ONE, vol. 11, no. 6, Art. no. e0157506, 2016, doi: 10.1371/journal.pone.0157506.'
mla: Robinski, Maxi, et al. “Validating a Patient-Reported Comorbidity Measure with
Respect to Quality of Life in End-Stage Renal Disease.” PLOS ONE, vol.
11, no. 6, e0157506, Public Library of Science (PLoS), 2016, doi:10.1371/journal.pone.0157506.
short: M. Robinski, F. Strich, W. Mau, M. Girndt, PLOS ONE 11 (2016).
date_created: 2025-10-13T11:43:50Z
date_updated: 2025-10-15T10:39:23Z
doi: 10.1371/journal.pone.0157506
intvolume: ' 11'
issue: '6'
language:
- iso: eng
publication: PLOS ONE
publication_identifier:
issn:
- 1932-6203
publication_status: published
publisher: Public Library of Science (PLoS)
status: public
title: Validating a Patient-Reported Comorbidity Measure with Respect to Quality of
Life in End-Stage Renal Disease
type: journal_article
user_id: '122631'
volume: 11
year: '2016'
...