--- _id: '59802' author: - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Frank full_name: Köhne, Frank last_name: Köhne - first_name: Sina full_name: Nordlohne, Sina last_name: Nordlohne - first_name: Daniel full_name: Alile, Daniel last_name: Alile - first_name: Andrees full_name: Latten, Andrees last_name: Latten citation: ama: 'Löhr B, Bartelheimer C, Köhne F, Nordlohne S, Alile D, Latten A. Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection. In: Business Process Management Workshops. Springer Nature Switzerland; 2025. doi:10.1007/978-3-031-78666-2_24' apa: 'Löhr, B., Bartelheimer, C., Köhne, F., Nordlohne, S., Alile, D., & Latten, A. (2025). Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection. In Business Process Management Workshops. Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-78666-2_24' bibtex: '@inbook{Löhr_Bartelheimer_Köhne_Nordlohne_Alile_Latten_2025, place={Cham}, title={Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection}, DOI={10.1007/978-3-031-78666-2_24}, booktitle={Business Process Management Workshops}, publisher={Springer Nature Switzerland}, author={Löhr, Bernd and Bartelheimer, Christian and Köhne, Frank and Nordlohne, Sina and Alile, Daniel and Latten, Andrees}, year={2025} }' chicago: 'Löhr, Bernd, Christian Bartelheimer, Frank Köhne, Sina Nordlohne, Daniel Alile, and Andrees Latten. “Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection.” In Business Process Management Workshops. Cham: Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-78666-2_24.' ieee: 'B. Löhr, C. Bartelheimer, F. Köhne, S. Nordlohne, D. Alile, and A. Latten, “Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection,” in Business Process Management Workshops, Cham: Springer Nature Switzerland, 2025.' mla: 'Löhr, Bernd, et al. “Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection.” Business Process Management Workshops, Springer Nature Switzerland, 2025, doi:10.1007/978-3-031-78666-2_24.' short: 'B. Löhr, C. Bartelheimer, F. Köhne, S. Nordlohne, D. Alile, A. Latten, in: Business Process Management Workshops, Springer Nature Switzerland, Cham, 2025.' date_created: 2025-05-05T10:09:12Z date_updated: 2025-05-05T10:12:08Z department: - _id: '195' doi: 10.1007/978-3-031-78666-2_24 language: - iso: eng place: Cham publication: Business Process Management Workshops publication_identifier: isbn: - '9783031786655' - '9783031786662' issn: - 1865-1348 - 1865-1356 publication_status: published publisher: Springer Nature Switzerland status: public title: 'Forging the LongSWORD: Exaptation and Enhancement of the SWORD Framework for Workaround Detection' type: book_chapter user_id: '56760' year: '2025' ... --- _id: '60004' abstract: - lang: eng text: Process mining has been established as a data-driven approach to analyze and improve business processes based on event data documented in event logs. A core assumption for meaningful analyses is that event data accurately represent the real-world execution of business processes in an organization. However, anecdotal evidence and recent case studies show that these aspects do not always align, and the business process management community is only beginning to investigate the mechanisms generating mismatches between process execution and event data. This study aims to identify the role of workarounds goal-directed deviations from standard processes performed by process participants to overcome obstacles– in this context. Through an inductive multiple case study of 13 workarounds in four organizations, three mismatch categories between event logs and real-world process execution related to workarounds are identified and explored. This study contributes to the literature by describing how workarounds can act as mechanisms that cause mismatches between process execution and event data, adding to the discussion on process drift and workaround mining. Furthermore, exploring the mismatch categories offers insights for practitioners and researchers on how to handle and interpret data quality issues in event data. author: - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr orcid: 0000-0001-9581-4602 - first_name: Malte Fabian full_name: Reineke, Malte Fabian id: '60641' last_name: Reineke - first_name: Agnes full_name: Aßbrock, Agnes last_name: Aßbrock - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: Bartelheimer C, Löhr B, Reineke MF, Aßbrock A, Beverungen D. Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study. Business & Information Systems Engineering. Published online 2025. doi:10.1007/s12599-025-00943-5 apa: Bartelheimer, C., Löhr, B., Reineke, M. F., Aßbrock, A., & Beverungen, D. (2025). Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study. Business & Information Systems Engineering. https://doi.org/10.1007/s12599-025-00943-5 bibtex: '@article{Bartelheimer_Löhr_Reineke_Aßbrock_Beverungen_2025, title={Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study}, DOI={10.1007/s12599-025-00943-5}, journal={Business & Information Systems Engineering}, publisher={Springer Science and Business Media LLC}, author={Bartelheimer, Christian and Löhr, Bernd and Reineke, Malte Fabian and Aßbrock, Agnes and Beverungen, Daniel}, year={2025} }' chicago: Bartelheimer, Christian, Bernd Löhr, Malte Fabian Reineke, Agnes Aßbrock, and Daniel Beverungen. “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study.” Business & Information Systems Engineering, 2025. https://doi.org/10.1007/s12599-025-00943-5. ieee: 'C. Bartelheimer, B. Löhr, M. F. Reineke, A. Aßbrock, and D. Beverungen, “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study,” Business & Information Systems Engineering, 2025, doi: 10.1007/s12599-025-00943-5.' mla: Bartelheimer, Christian, et al. “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study.” Business & Information Systems Engineering, Springer Science and Business Media LLC, 2025, doi:10.1007/s12599-025-00943-5. short: C. Bartelheimer, B. Löhr, M.F. Reineke, A. Aßbrock, D. Beverungen, Business & Information Systems Engineering (2025). date_created: 2025-05-21T08:22:11Z date_updated: 2025-08-12T11:35:26Z department: - _id: '195' doi: 10.1007/s12599-025-00943-5 language: - iso: eng publication: Business & Information Systems Engineering publication_identifier: issn: - 2363-7005 - 1867-0202 publication_status: published publisher: Springer Science and Business Media LLC status: public title: Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study type: journal_article user_id: '56760' year: '2025' ... --- _id: '61375' author: - first_name: Malte Fabian full_name: Reineke, Malte Fabian id: '60641' last_name: Reineke - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr orcid: 0000-0001-9581-4602 - first_name: Agnes full_name: Aßbrock, Agnes last_name: Aßbrock - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Reineke MF, Löhr B, Aßbrock A, Bartelheimer C, Beverungen D. From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds. In: International Conference on Business Process Management 2025. Springer Nature Switzerland; 2025. doi:10.1007/978-3-032-02867-9_32' apa: Reineke, M. F., Löhr, B., Aßbrock, A., Bartelheimer, C., & Beverungen, D. (2025). From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds. International Conference on Business Process Management 2025. https://doi.org/10.1007/978-3-032-02867-9_32 bibtex: '@inproceedings{Reineke_Löhr_Aßbrock_Bartelheimer_Beverungen_2025, place={Cham}, title={From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds}, DOI={10.1007/978-3-032-02867-9_32}, booktitle={International Conference on Business Process Management 2025}, publisher={Springer Nature Switzerland}, author={Reineke, Malte Fabian and Löhr, Bernd and Aßbrock, Agnes and Bartelheimer, Christian and Beverungen, Daniel}, year={2025} }' chicago: 'Reineke, Malte Fabian, Bernd Löhr, Agnes Aßbrock, Christian Bartelheimer, and Daniel Beverungen. “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds.” In International Conference on Business Process Management 2025. Cham: Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-032-02867-9_32.' ieee: 'M. F. Reineke, B. Löhr, A. Aßbrock, C. Bartelheimer, and D. Beverungen, “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds,” 2025, doi: 10.1007/978-3-032-02867-9_32.' mla: Reineke, Malte Fabian, et al. “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds.” International Conference on Business Process Management 2025, Springer Nature Switzerland, 2025, doi:10.1007/978-3-032-02867-9_32. short: 'M.F. Reineke, B. Löhr, A. Aßbrock, C. Bartelheimer, D. Beverungen, in: International Conference on Business Process Management 2025, Springer Nature Switzerland, Cham, 2025.' date_created: 2025-09-18T15:21:13Z date_updated: 2025-10-14T06:55:45Z department: - _id: '195' doi: 10.1007/978-3-032-02867-9_32 language: - iso: eng place: Cham publication: International Conference on Business Process Management 2025 publication_identifier: isbn: - '9783032028662' - '9783032028679' issn: - 0302-9743 - 1611-3349 publication_status: published publisher: Springer Nature Switzerland status: public title: From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds type: conference user_id: '60641' year: '2025' ... --- _id: '54584' author: - first_name: Maike full_name: Althaus, Maike id: '61896' last_name: Althaus - first_name: Michelle full_name: Müller, Michelle id: '50286' last_name: Müller - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Dennis full_name: Kundisch, Dennis id: '21117' last_name: Kundisch citation: ama: 'Althaus M, Müller M, Bartelheimer C, Kundisch D. “Paving the way for student-led publication: Development and implementation of a course in Information Systems with open educational resources. In: ; 2024.' apa: 'Althaus, M., Müller, M., Bartelheimer, C., & Kundisch, D. (2024). “Paving the way for student-led publication: Development and implementation of a course in Information Systems with open educational resources. 32nd European Conference on Information Systems.' bibtex: '@inproceedings{Althaus_Müller_Bartelheimer_Kundisch_2024, title={“Paving the way for student-led publication: Development and implementation of a course in Information Systems with open educational resources}, author={Althaus, Maike and Müller, Michelle and Bartelheimer, Christian and Kundisch, Dennis}, year={2024} }' chicago: 'Althaus, Maike, Michelle Müller, Christian Bartelheimer, and Dennis Kundisch. ““Paving the Way for Student-Led Publication: Development and Implementation of a Course in Information Systems with Open Educational Resources,” 2024.' ieee: 'M. Althaus, M. Müller, C. Bartelheimer, and D. Kundisch, ““Paving the way for student-led publication: Development and implementation of a course in Information Systems with open educational resources,” presented at the 32nd European Conference on Information Systems, 2024.' mla: 'Althaus, Maike, et al. “Paving the Way for Student-Led Publication: Development and Implementation of a Course in Information Systems with Open Educational Resources. 2024.' short: 'M. Althaus, M. Müller, C. Bartelheimer, D. Kundisch, in: 2024.' conference: name: 32nd European Conference on Information Systems date_created: 2024-06-04T12:34:06Z date_updated: 2024-06-05T15:54:36Z department: - _id: '195' language: - iso: eng status: public title: '“Paving the way for student-led publication: Development and implementation of a course in Information Systems with open educational resources' type: conference user_id: '49160' year: '2024' ... --- _id: '54590' author: - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Malte full_name: Reineke, Malte last_name: Reineke citation: ama: 'Bartelheimer C, Reineke M. Assessing the impact of organizational culture on workarounds: A maturity model. In: ; 2024.' apa: 'Bartelheimer, C., & Reineke, M. (2024). Assessing the impact of organizational culture on workarounds: A maturity model. 30th Americas Conference on Information Systems (AMCIS).' bibtex: '@inproceedings{Bartelheimer_Reineke_2024, title={Assessing the impact of organizational culture on workarounds: A maturity model}, author={Bartelheimer, Christian and Reineke, Malte}, year={2024} }' chicago: 'Bartelheimer, Christian, and Malte Reineke. “Assessing the Impact of Organizational Culture on Workarounds: A Maturity Model,” 2024.' ieee: 'C. Bartelheimer and M. Reineke, “Assessing the impact of organizational culture on workarounds: A maturity model,” presented at the 30th Americas Conference on Information Systems (AMCIS), 2024.' mla: 'Bartelheimer, Christian, and Malte Reineke. Assessing the Impact of Organizational Culture on Workarounds: A Maturity Model. 2024.' short: 'C. Bartelheimer, M. Reineke, in: 2024.' conference: name: 30th Americas Conference on Information Systems (AMCIS) date_created: 2024-06-04T12:38:30Z date_updated: 2024-06-05T15:54:06Z department: - _id: '195' language: - iso: eng status: public title: 'Assessing the impact of organizational culture on workarounds: A maturity model' type: conference user_id: '49160' year: '2024' ... --- _id: '55622' abstract: - lang: eng text: ZusammenfassungDie zunehmende Relevanz von Low- und No-Code-Anwendungen in Wissenschaft und Praxis ist darauf zurückzuführen, dass sie Unternehmen die Automatisierung von Prozessen und Aktivitäten trotz begrenzter IT-Kenntnisse ermöglichen. Dies ist von besonderer Bedeutung, da zahlreiche Unternehmen mit Herausforderungen wie dem Fachkräftemangel sowie einer alternden Belegschaft konfrontiert sind. Low- und No-Code-Anwendungen weisen ein beachtliches Potenzial auf, Automatisierungen erfolgreich trotz limitierter Ressourcen umzusetzen. Im Rahmen einer Fallstudie in einem Unternehmen der Energiebranche wurde untersucht, welche Herausforderungen die Implementierung von Low- und No-Code-Anwendungen mit sich bringt und wie diesen begegnet werden kann. Aus den Erkenntnissen wurden vier Erfolgsfaktoren abgeleitet, die für andere Unternehmen als Grundlage dienen können, um die Entwicklung von Low- und No-Code-Automatisierungen erfolgreich umzusetzen. (1) Ein Minimum Viable Product stärkt das Verständnis von LCNC-Plattformen. (2) Die Modularisierung von Entwicklungsaufgaben können zu einer ressourceneffizienteren Entwicklung führen. (3) Nebenprodukte der Entwicklung können fortlaufend Automatisierungsprojekte fördern. (4) Vorzeitige Releases in Livesystemen liefern wertvolle Verbesserungsvorschläge. author: - first_name: Alexander Marcus full_name: Skolik, Alexander Marcus id: '92908' last_name: Skolik orcid: 0009-0006-2519-1765 - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr - first_name: Philipp full_name: zur Heiden, Philipp id: '64394' last_name: zur Heiden - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer citation: ama: Skolik AM, Löhr B, zur Heiden P, Bartelheimer C. Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets. HMD Praxis der Wirtschaftsinformatik. Published online 2024. doi:10.1365/s40702-024-01101-3 apa: Skolik, A. M., Löhr, B., zur Heiden, P., & Bartelheimer, C. (2024). Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets. HMD Praxis der Wirtschaftsinformatik. https://doi.org/10.1365/s40702-024-01101-3 bibtex: '@article{Skolik_Löhr_zur Heiden_Bartelheimer_2024, title={Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets}, DOI={10.1365/s40702-024-01101-3}, journal={HMD Praxis der Wirtschaftsinformatik}, publisher={Springer Fachmedien Wiesbaden GmbH}, author={Skolik, Alexander Marcus and Löhr, Bernd and zur Heiden, Philipp and Bartelheimer, Christian}, year={2024} }' chicago: Skolik, Alexander Marcus, Bernd Löhr, Philipp zur Heiden, and Christian Bartelheimer. “Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets.” HMD Praxis der Wirtschaftsinformatik, 2024. https://doi.org/10.1365/s40702-024-01101-3. ieee: 'A. M. Skolik, B. Löhr, P. zur Heiden, and C. Bartelheimer, “Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets,” HMD Praxis der Wirtschaftsinformatik, 2024, doi: 10.1365/s40702-024-01101-3.' mla: Skolik, Alexander Marcus, et al. “Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets.” HMD Praxis der Wirtschaftsinformatik, Springer Fachmedien Wiesbaden GmbH, 2024, doi:10.1365/s40702-024-01101-3. short: A.M. Skolik, B. Löhr, P. zur Heiden, C. Bartelheimer, HMD Praxis der Wirtschaftsinformatik (2024). date_created: 2024-08-16T11:05:14Z date_updated: 2024-08-16T11:06:18Z doi: 10.1365/s40702-024-01101-3 language: - iso: ger publication: HMD Praxis der Wirtschaftsinformatik publication_identifier: issn: - 1436-3011 - 2198-2775 publication_status: published publisher: Springer Fachmedien Wiesbaden GmbH status: public title: Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets type: journal_article user_id: '92908' year: '2024' ... --- _id: '54434' author: - first_name: Jonathan full_name: Brock, Jonathan last_name: Brock - first_name: Katharina full_name: Brennig, Katharina id: '51905' last_name: Brennig - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Sebastian full_name: von Enzberg, Sebastian last_name: von Enzberg - first_name: Roman full_name: Dumitrescu, Roman id: '16190' last_name: Dumitrescu citation: ama: 'Brock J, Brennig K, Löhr B, Bartelheimer C, von Enzberg S, Dumitrescu R. Improving Process Mining Maturity: From Intentions to Action. Business & Information Systems Engineering. Published online 2024. doi:10.1007/s12599-024-00882-7' apa: 'Brock, J., Brennig, K., Löhr, B., Bartelheimer, C., von Enzberg, S., & Dumitrescu, R. (2024). Improving Process Mining Maturity: From Intentions to Action. Business & Information Systems Engineering. https://doi.org/10.1007/s12599-024-00882-7' bibtex: '@article{Brock_Brennig_Löhr_Bartelheimer_von Enzberg_Dumitrescu_2024, title={Improving Process Mining Maturity: From Intentions to Action}, DOI={10.1007/s12599-024-00882-7}, journal={Business & Information Systems Engineering}, author={Brock, Jonathan and Brennig, Katharina and Löhr, Bernd and Bartelheimer, Christian and von Enzberg, Sebastian and Dumitrescu, Roman}, year={2024} }' chicago: 'Brock, Jonathan, Katharina Brennig, Bernd Löhr, Christian Bartelheimer, Sebastian von Enzberg, and Roman Dumitrescu. “Improving Process Mining Maturity: From Intentions to Action.” Business & Information Systems Engineering, 2024. https://doi.org/10.1007/s12599-024-00882-7.' ieee: 'J. Brock, K. Brennig, B. Löhr, C. Bartelheimer, S. von Enzberg, and R. Dumitrescu, “Improving Process Mining Maturity: From Intentions to Action,” Business & Information Systems Engineering, 2024, doi: 10.1007/s12599-024-00882-7.' mla: 'Brock, Jonathan, et al. “Improving Process Mining Maturity: From Intentions to Action.” Business & Information Systems Engineering, 2024, doi:10.1007/s12599-024-00882-7.' short: J. Brock, K. Brennig, B. Löhr, C. Bartelheimer, S. von Enzberg, R. Dumitrescu, Business & Information Systems Engineering (2024). date_created: 2024-05-23T10:43:18Z date_updated: 2024-08-19T09:17:58Z doi: 10.1007/s12599-024-00882-7 language: - iso: eng publication: Business & Information Systems Engineering publication_status: published status: public title: 'Improving Process Mining Maturity: From Intentions to Action' type: journal_article user_id: '56760' year: '2024' ... --- _id: '54583' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: 'Agnes ' full_name: 'Assbrock, Agnes ' last_name: Assbrock - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr orcid: 0000-0001-9581-4602 citation: ama: 'Beverungen D, Bartelheimer C, Assbrock A, Löhr B. Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design. In: European Conference on Information Systems (ECIS). ; 2024.' apa: Beverungen, D., Bartelheimer, C., Assbrock, A., & Löhr, B. (2024). Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design. European Conference on Information Systems (ECIS). 32nd European Conference on Information Systems, Paphos, Cyprys. bibtex: '@inproceedings{Beverungen_Bartelheimer_Assbrock_Löhr_2024, title={Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design}, booktitle={European Conference on Information Systems (ECIS)}, author={Beverungen, Daniel and Bartelheimer, Christian and Assbrock, Agnes and Löhr, Bernd}, year={2024} }' chicago: Beverungen, Daniel, Christian Bartelheimer, Agnes Assbrock, and Bernd Löhr. “Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design.” In European Conference on Information Systems (ECIS), 2024. ieee: D. Beverungen, C. Bartelheimer, A. Assbrock, and B. Löhr, “Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design,” presented at the 32nd European Conference on Information Systems, Paphos, Cyprys, 2024. mla: Beverungen, Daniel, et al. “Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design.” European Conference on Information Systems (ECIS), 2024. short: 'D. Beverungen, C. Bartelheimer, A. Assbrock, B. Löhr, in: European Conference on Information Systems (ECIS), 2024.' conference: location: Paphos, Cyprys name: 32nd European Conference on Information Systems date_created: 2024-06-04T12:14:56Z date_updated: 2025-05-21T08:43:13Z department: - _id: '195' language: - iso: eng main_file_link: - url: https://aisel.aisnet.org/ecis2024/track08_bpm_di/track08_bpm_di/5/ publication: European Conference on Information Systems (ECIS) status: public title: Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design type: conference user_id: '56760' year: '2024' ... --- _id: '57075' author: - first_name: Agnes full_name: Assbrock, Agnes last_name: Assbrock - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Assbrock A, Löhr B, Bartelheimer C, Beverungen D. Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols. In: International Conference on Information Systems (ICIS). ; 2024.' apa: 'Assbrock, A., Löhr, B., Bartelheimer, C., & Beverungen, D. (2024). Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols. International Conference on Information Systems (ICIS). International Conference on Information Systems (ICIS), Bangkok, Thailand.' bibtex: '@inproceedings{Assbrock_Löhr_Bartelheimer_Beverungen_2024, title={Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols}, booktitle={International Conference on Information Systems (ICIS)}, author={Assbrock, Agnes and Löhr, Bernd and Bartelheimer, Christian and Beverungen, Daniel}, year={2024} }' chicago: 'Assbrock, Agnes, Bernd Löhr, Christian Bartelheimer, and Daniel Beverungen. “Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols.” In International Conference on Information Systems (ICIS), 2024.' ieee: 'A. Assbrock, B. Löhr, C. Bartelheimer, and D. Beverungen, “Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols,” presented at the International Conference on Information Systems (ICIS), Bangkok, Thailand, 2024.' mla: 'Assbrock, Agnes, et al. “Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols.” International Conference on Information Systems (ICIS), 2024.' short: 'A. Assbrock, B. Löhr, C. Bartelheimer, D. Beverungen, in: International Conference on Information Systems (ICIS), 2024.' conference: end_date: 2024-12-18 location: Bangkok, Thailand name: International Conference on Information Systems (ICIS) start_date: 2024-12-15 date_created: 2024-11-13T16:05:54Z date_updated: 2024-11-13T16:10:47Z department: - _id: '195' language: - iso: eng main_file_link: - url: https://aisel.aisnet.org/icis2024/org_busproc/org_busproc/5/ publication: International Conference on Information Systems (ICIS) status: public title: 'Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols' type: conference user_id: '56760' year: '2024' ... --- _id: '56926' author: - first_name: Michelle full_name: Müller, Michelle id: '50286' last_name: Müller - first_name: Maike full_name: Althaus, Maike id: '61896' last_name: Althaus - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Dennis full_name: Kundisch, Dennis id: '21117' last_name: Kundisch citation: ama: 'Müller M, Althaus M, Bartelheimer C, Kundisch D. Paving the Way for Student-Led Publications - Development and Implementation of a Course in Information Systems with Open Educational Resources. In: Proceedings of the 32nd European Conference on Information Systems (TREO); 2024.' apa: Müller, M., Althaus, M., Bartelheimer, C., & Kundisch, D. (2024). Paving the Way for Student-Led Publications - Development and Implementation of a Course in Information Systems with Open Educational Resources. TREO Talk, 32nd European Conference on Information Systems (ECIS) 2024, Paphos, Cyprus. bibtex: '@inproceedings{Müller_Althaus_Bartelheimer_Kundisch_2024, title={Paving the Way for Student-Led Publications - Development and Implementation of a Course in Information Systems with Open Educational Resources}, publisher={Proceedings of the 32nd European Conference on Information Systems (TREO)}, author={Müller, Michelle and Althaus, Maike and Bartelheimer, Christian and Kundisch, Dennis}, year={2024} }' chicago: Müller, Michelle, Maike Althaus, Christian Bartelheimer, and Dennis Kundisch. “Paving the Way for Student-Led Publications - Development and Implementation of a Course in Information Systems with Open Educational Resources.” Proceedings of the 32nd European Conference on Information Systems (TREO), 2024. ieee: M. Müller, M. Althaus, C. Bartelheimer, and D. Kundisch, “Paving the Way for Student-Led Publications - Development and Implementation of a Course in Information Systems with Open Educational Resources,” presented at the TREO Talk, 32nd European Conference on Information Systems (ECIS) 2024, Paphos, Cyprus, 2024. mla: Müller, Michelle, et al. Paving the Way for Student-Led Publications - Development and Implementation of a Course in Information Systems with Open Educational Resources. Proceedings of the 32nd European Conference on Information Systems (TREO), 2024. short: 'M. Müller, M. Althaus, C. Bartelheimer, D. Kundisch, in: Proceedings of the 32nd European Conference on Information Systems (TREO), 2024.' conference: end_date: 2024-06-19 location: Paphos, Cyprus name: TREO Talk, 32nd European Conference on Information Systems (ECIS) 2024 start_date: 2024-06-13 date_created: 2024-11-06T14:18:09Z date_updated: 2024-12-03T12:31:46Z department: - _id: '276' - _id: '526' language: - iso: eng project: - _id: '914' name: '#myfirstresearchpaper' publication_status: published publisher: Proceedings of the 32nd European Conference on Information Systems (TREO) related_material: link: - relation: confirmation url: https://aisel.aisnet.org/treos_ecis2024/32/ status: public title: Paving the Way for Student-Led Publications - Development and Implementation of a Course in Information Systems with Open Educational Resources type: conference user_id: '50286' year: '2024' ... --- _id: '54589' author: - first_name: Katharina full_name: Brennig, Katharina id: '51905' last_name: Brennig - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr orcid: 0000-0001-9581-4602 - first_name: Jonathan full_name: Brock, Jonathan last_name: Brock - first_name: Malte Fabian full_name: Reineke, Malte Fabian id: '60641' last_name: Reineke - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer citation: ama: 'Brennig K, Löhr B, Brock J, Reineke MF, Bartelheimer C. Maximizing the Impact of Process Mining Research: Four Strategic Guidelines. In: Americas Conference on Information Systems (AMCIS). ; 2024.' apa: 'Brennig, K., Löhr, B., Brock, J., Reineke, M. F., & Bartelheimer, C. (2024). Maximizing the Impact of Process Mining Research: Four Strategic Guidelines. Americas Conference on Information Systems (AMCIS). 30th Americas Conference on Information Systems (AMCIS).' bibtex: '@inproceedings{Brennig_Löhr_Brock_Reineke_Bartelheimer_2024, title={Maximizing the Impact of Process Mining Research: Four Strategic Guidelines}, booktitle={Americas Conference on Information Systems (AMCIS)}, author={Brennig, Katharina and Löhr, Bernd and Brock, Jonathan and Reineke, Malte Fabian and Bartelheimer, Christian}, year={2024} }' chicago: 'Brennig, Katharina, Bernd Löhr, Jonathan Brock, Malte Fabian Reineke, and Christian Bartelheimer. “Maximizing the Impact of Process Mining Research: Four Strategic Guidelines.” In Americas Conference on Information Systems (AMCIS), 2024.' ieee: 'K. Brennig, B. Löhr, J. Brock, M. F. Reineke, and C. Bartelheimer, “Maximizing the Impact of Process Mining Research: Four Strategic Guidelines,” presented at the 30th Americas Conference on Information Systems (AMCIS), 2024.' mla: 'Brennig, Katharina, et al. “Maximizing the Impact of Process Mining Research: Four Strategic Guidelines.” Americas Conference on Information Systems (AMCIS), 2024.' short: 'K. Brennig, B. Löhr, J. Brock, M.F. Reineke, C. Bartelheimer, in: Americas Conference on Information Systems (AMCIS), 2024.' conference: name: 30th Americas Conference on Information Systems (AMCIS) date_created: 2024-06-04T12:36:52Z date_updated: 2025-12-03T14:12:14Z department: - _id: '195' language: - iso: eng main_file_link: - url: https://aisel.aisnet.org/amcis2024/dsa/dsa/14/ publication: Americas Conference on Information Systems (AMCIS) status: public title: 'Maximizing the Impact of Process Mining Research: Four Strategic Guidelines' type: conference user_id: '56760' year: '2024' ... --- _id: '62796' article_number: '11' author: - first_name: Malte Fabian full_name: Reineke, Malte Fabian id: '60641' last_name: Reineke - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer citation: ama: 'Reineke MF, Bartelheimer C. Assessing the impact of organizational culture on workarounds: A maturity model. In: AMCIS 2024 TREOs. ; 2024.' apa: 'Reineke, M. F., & Bartelheimer, C. (2024). Assessing the impact of organizational culture on workarounds: A maturity model. AMCIS 2024 TREOs, Article 11.' bibtex: '@inproceedings{Reineke_Bartelheimer_2024, title={Assessing the impact of organizational culture on workarounds: A maturity model}, number={11}, booktitle={AMCIS 2024 TREOs}, author={Reineke, Malte Fabian and Bartelheimer, Christian}, year={2024} }' chicago: 'Reineke, Malte Fabian, and Christian Bartelheimer. “Assessing the Impact of Organizational Culture on Workarounds: A Maturity Model.” In AMCIS 2024 TREOs, 2024.' ieee: 'M. F. Reineke and C. Bartelheimer, “Assessing the impact of organizational culture on workarounds: A maturity model,” Salt Lake City, Utah, USA, 2024.' mla: 'Reineke, Malte Fabian, and Christian Bartelheimer. “Assessing the Impact of Organizational Culture on Workarounds: A Maturity Model.” AMCIS 2024 TREOs, 11, 2024.' short: 'M.F. Reineke, C. Bartelheimer, in: AMCIS 2024 TREOs, 2024.' conference: location: Salt Lake City, Utah, USA date_created: 2025-12-03T14:07:18Z date_updated: 2025-12-03T14:08:49Z department: - _id: '195' language: - iso: eng main_file_link: - url: https://aisel.aisnet.org/treos_amcis2024/11/ publication: AMCIS 2024 TREOs status: public title: 'Assessing the impact of organizational culture on workarounds: A maturity model' type: conference user_id: '60641' year: '2024' ... --- _id: '51770' abstract: - lang: eng text: AbstractWorkarounds are goal‐driven deviations from the standard operating procedures performed to overcome obstacles constraining day‐to‐day work. Despite starting as temporary fixes, they can become established across an organisation and trigger the innovation of processes and IT artefacts that can resolve misfits permanently. Although prior research has elicited antecedents and types of workarounds, it is not known how workarounds diffuse in an organisation and, thereby, innovating co‐workers' activities, IT artefacts, and organisational structures. The results of our multiple two‐year case study provide unique empirical insights into the diffusion of workarounds and how they can act as generative mechanisms for bottom‐up process innovation. article_type: original author: - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: Bartelheimer C, Wolf V, Beverungen D. Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study. Information Systems Journal. 2023;33(5):1085-1150. doi:10.1111/isj.12435 apa: Bartelheimer, C., Wolf, V., & Beverungen, D. (2023). Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study. Information Systems Journal, 33(5), 1085–1150. https://doi.org/10.1111/isj.12435 bibtex: '@article{Bartelheimer_Wolf_Beverungen_2023, title={Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study}, volume={33}, DOI={10.1111/isj.12435}, number={5}, journal={Information Systems Journal}, publisher={Wiley}, author={Bartelheimer, Christian and Wolf, Verena and Beverungen, Daniel}, year={2023}, pages={1085–1150} }' chicago: 'Bartelheimer, Christian, Verena Wolf, and Daniel Beverungen. “Workarounds as Generative Mechanisms for Bottom‐up Process Innovation—Insights from a Multiple Case Study.” Information Systems Journal 33, no. 5 (2023): 1085–1150. https://doi.org/10.1111/isj.12435.' ieee: 'C. Bartelheimer, V. Wolf, and D. Beverungen, “Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study,” Information Systems Journal, vol. 33, no. 5, pp. 1085–1150, 2023, doi: 10.1111/isj.12435.' mla: Bartelheimer, Christian, et al. “Workarounds as Generative Mechanisms for Bottom‐up Process Innovation—Insights from a Multiple Case Study.” Information Systems Journal, vol. 33, no. 5, Wiley, 2023, pp. 1085–150, doi:10.1111/isj.12435. short: C. Bartelheimer, V. Wolf, D. Beverungen, Information Systems Journal 33 (2023) 1085–1150. date_created: 2024-02-22T15:19:57Z date_updated: 2024-02-28T09:52:47Z ddc: - '330' department: - _id: '195' doi: 10.1111/isj.12435 file: - access_level: closed content_type: application/pdf creator: dabe date_created: 2024-02-22T15:21:34Z date_updated: 2024-02-22T15:21:34Z file_id: '51771' file_name: Information Systems Journal - 2023 - Bartelheimer - Workarounds as generative mechanisms for bottom‐up process innovation.pdf file_size: 4520950 relation: main_file success: 1 file_date_updated: 2024-02-22T15:21:34Z has_accepted_license: '1' intvolume: ' 33' issue: '5' keyword: - Computer Networks and Communications - Information Systems - Software language: - iso: eng page: 1085-1150 project: - _id: '36' grant_number: O2K14A22O name: 'Digivation: Digitale Prozessinnovationen durch datenbasierte Dienstleistungen ' publication: Information Systems Journal publication_identifier: issn: - 1350-1917 - 1365-2575 publication_status: published publisher: Wiley quality_controlled: '1' status: public title: Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study type: journal_article user_id: '59677' volume: 33 year: '2023' ... --- _id: '46478' abstract: - lang: eng text: High streets across Europe continue to lose consumers to online retail, leading to business closures and the decline of city centres, impairing cities’ overall liveability. To counter this vicious cycle, our study presents smartmarket2, the first instantiation of a digital actor engagement platform designed specifically for high streets. smartmarket2 enables hybrid online-offline customer journeys by connecting consumers to stores and other high street service providers. In an action design research (ADR) project, we design, implement and evaluate smartmarket2, involving 150 high street operators and 2,300 citizens in three cycles of building, intervention and evaluation. We derive four design principles that contribute prescriptive knowledge on the design of digital actor engagement platforms. Our results reveal that such a platform is able to increase engagement, but that it is subject to actors’ engagement dispositions. article_type: original author: - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Philipp full_name: zur Heiden, Philipp id: '64394' last_name: zur Heiden - first_name: Carsten Ingo full_name: Berendes, Carsten Ingo id: '53344' last_name: Berendes - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Bartelheimer C, zur Heiden P, Berendes CI, Beverungen D. Designing digital actor engagement platforms for local high streets: an action design research study. European Journal of Information Systems. Published online 2023:1-34. doi:10.1080/0960085x.2023.2242847' apa: 'Bartelheimer, C., zur Heiden, P., Berendes, C. I., & Beverungen, D. (2023). Designing digital actor engagement platforms for local high streets: an action design research study. European Journal of Information Systems, 1–34. https://doi.org/10.1080/0960085x.2023.2242847' bibtex: '@article{Bartelheimer_zur Heiden_Berendes_Beverungen_2023, title={Designing digital actor engagement platforms for local high streets: an action design research study}, DOI={10.1080/0960085x.2023.2242847}, journal={European Journal of Information Systems}, publisher={Taylor & Francis}, author={Bartelheimer, Christian and zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2023}, pages={1–34} }' chicago: 'Bartelheimer, Christian, Philipp zur Heiden, Carsten Ingo Berendes, and Daniel Beverungen. “Designing Digital Actor Engagement Platforms for Local High Streets: An Action Design Research Study.” European Journal of Information Systems, 2023, 1–34. https://doi.org/10.1080/0960085x.2023.2242847.' ieee: 'C. Bartelheimer, P. zur Heiden, C. I. Berendes, and D. Beverungen, “Designing digital actor engagement platforms for local high streets: an action design research study,” European Journal of Information Systems, pp. 1–34, 2023, doi: 10.1080/0960085x.2023.2242847.' mla: 'Bartelheimer, Christian, et al. “Designing Digital Actor Engagement Platforms for Local High Streets: An Action Design Research Study.” European Journal of Information Systems, Taylor & Francis, 2023, pp. 1–34, doi:10.1080/0960085x.2023.2242847.' short: C. Bartelheimer, P. zur Heiden, C.I. Berendes, D. Beverungen, European Journal of Information Systems (2023) 1–34. date_created: 2023-08-11T06:49:48Z date_updated: 2024-04-18T12:32:21Z ddc: - '380' department: - _id: '195' doi: 10.1080/0960085x.2023.2242847 file: - access_level: closed content_type: application/pdf creator: dabe date_created: 2024-04-18T12:31:20Z date_updated: 2024-04-18T12:31:20Z file_id: '53571' file_name: Designing digital actor engagement platforms for local high streets an action design research study.pdf file_size: 9231007 relation: main_file success: 1 file_date_updated: 2024-04-18T12:31:20Z has_accepted_license: '1' keyword: - Digital platform - action design research - design principles - actor engagement - engagement platform - location-based advertising language: - iso: eng page: 1-34 project: - _id: '35' grant_number: 02K15A073 name: 'SmartMarketSquare: Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen' publication: European Journal of Information Systems publication_identifier: issn: - 0960-085X - 1476-9344 publication_status: published publisher: Taylor & Francis quality_controlled: '1' status: public title: 'Designing digital actor engagement platforms for local high streets: an action design research study' type: journal_article user_id: '59677' year: '2023' ... --- _id: '43027' author: - first_name: Janina full_name: Seutter, Janina id: '64464' last_name: Seutter - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Dennis full_name: Kundisch, Dennis id: '21117' last_name: Kundisch citation: ama: 'Seutter J, Bartelheimer C, Kundisch D. Supporting Innovation through B2B Reviews – A Taxonomy of B2B Online Review Environments. In: Proceedings of the 18th International Conference on Design Science Research in Information Systems and Technology.' apa: Seutter, J., Bartelheimer, C., & Kundisch, D. (n.d.). Supporting Innovation through B2B Reviews – A Taxonomy of B2B Online Review Environments. Proceedings of the 18th International Conference on Design Science Research in Information Systems and Technology. 18th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Pretoria, South Africa. bibtex: '@inproceedings{Seutter_Bartelheimer_Kundisch, title={Supporting Innovation through B2B Reviews – A Taxonomy of B2B Online Review Environments}, booktitle={Proceedings of the 18th International Conference on Design Science Research in Information Systems and Technology}, author={Seutter, Janina and Bartelheimer, Christian and Kundisch, Dennis} }' chicago: Seutter, Janina, Christian Bartelheimer, and Dennis Kundisch. “Supporting Innovation through B2B Reviews – A Taxonomy of B2B Online Review Environments.” In Proceedings of the 18th International Conference on Design Science Research in Information Systems and Technology, n.d. ieee: J. Seutter, C. Bartelheimer, and D. Kundisch, “Supporting Innovation through B2B Reviews – A Taxonomy of B2B Online Review Environments,” presented at the 18th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Pretoria, South Africa. mla: Seutter, Janina, et al. “Supporting Innovation through B2B Reviews – A Taxonomy of B2B Online Review Environments.” Proceedings of the 18th International Conference on Design Science Research in Information Systems and Technology. short: 'J. Seutter, C. Bartelheimer, D. Kundisch, in: Proceedings of the 18th International Conference on Design Science Research in Information Systems and Technology, n.d.' conference: location: Pretoria, South Africa name: 18th International Conference on Design Science Research in Information Systems and Technology (DESRIST) date_created: 2023-03-15T13:33:55Z date_updated: 2023-05-23T12:42:12Z department: - _id: '276' language: - iso: eng project: - _id: '1' name: 'SFB 901: SFB 901' - _id: '2' name: 'SFB 901 - A: SFB 901 - Project Area A' - _id: '8' name: 'SFB 901 - A4: SFB 901 - Subproject A4' publication: Proceedings of the 18th International Conference on Design Science Research in Information Systems and Technology publication_status: accepted status: public title: Supporting Innovation through B2B Reviews – A Taxonomy of B2B Online Review Environments type: conference user_id: '477' year: '2023' ... --- _id: '47107' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Philipp full_name: zur Heiden, Philipp id: '64394' last_name: zur Heiden - first_name: Christiane full_name: Lehrer, Christiane last_name: Lehrer - first_name: Matthias full_name: Trier, Matthias id: '72744' last_name: Trier - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Tobias full_name: Bradt, Tobias last_name: Bradt - first_name: Bettina full_name: Distel, Bettina last_name: Distel - first_name: Paul full_name: Drews, Paul last_name: Drews - first_name: Jan Fabian full_name: Ehmke, Jan Fabian last_name: Ehmke - first_name: Hans-Georg full_name: Fill, Hans-Georg last_name: Fill - first_name: Christoph M. full_name: Flath, Christoph M. last_name: Flath - first_name: Gilbert full_name: Fridgen, Gilbert last_name: Fridgen - first_name: Thomas full_name: Grisold, Thomas last_name: Grisold - first_name: Christian full_name: Janiesch, Christian last_name: Janiesch - first_name: Andreas full_name: Janson, Andreas last_name: Janson - first_name: Oliver full_name: Krancher, Oliver last_name: Krancher - first_name: Julia full_name: Krönung, Julia last_name: Krönung - first_name: Dennis full_name: Kundisch, Dennis id: '21117' last_name: Kundisch - first_name: Attila full_name: Márton, Attila last_name: Márton - first_name: Milad full_name: Mirbabaie, Milad id: '88691' last_name: Mirbabaie - first_name: Stefan full_name: Morana, Stefan last_name: Morana - first_name: Benjamin full_name: Mueller, Benjamin last_name: Mueller - first_name: Oliver full_name: Müller, Oliver id: '72849' last_name: Müller - first_name: Anna Maria full_name: Oberländer, Anna Maria last_name: Oberländer - first_name: Christoph full_name: Peters, Christoph last_name: Peters - first_name: Christoph full_name: Peukert, Christoph last_name: Peukert - first_name: Melanie full_name: Reuter-Oppermann, Melanie last_name: Reuter-Oppermann - first_name: Dennis M. full_name: Riehle, Dennis M. last_name: Riehle - first_name: Susanne full_name: Robra-Bissantz, Susanne last_name: Robra-Bissantz - first_name: Maximilian full_name: Röglinger, Maximilian last_name: Röglinger - first_name: Kristina full_name: Rosenthal, Kristina last_name: Rosenthal - first_name: Guido full_name: Schryen, Guido id: '72850' last_name: Schryen - first_name: Reinhard full_name: Schütte, Reinhard last_name: Schütte - first_name: Susanne full_name: Strahringer, Susanne last_name: Strahringer - first_name: Nils full_name: Urbach, Nils last_name: Urbach - first_name: Lauri full_name: Wessel, Lauri last_name: Wessel - first_name: Liudmila full_name: Zavolokina, Liudmila last_name: Zavolokina - first_name: Patrick full_name: Zschech, Patrick last_name: Zschech citation: ama: 'Beverungen D, zur Heiden P, Lehrer C, et al. Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research. Department of Information Systems, Paderborn University; 2023.' apa: 'Beverungen, D., zur Heiden, P., Lehrer, C., Trier, M., Bartelheimer, C., Bradt, T., Distel, B., Drews, P., Ehmke, J. F., Fill, H.-G., Flath, C. M., Fridgen, G., Grisold, T., Janiesch, C., Janson, A., Krancher, O., Krönung, J., Kundisch, D., Márton, A., … Zschech, P. (2023). Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research. Department of Information Systems, Paderborn University.' bibtex: '@book{Beverungen_zur Heiden_Lehrer_Trier_Bartelheimer_Bradt_Distel_Drews_Ehmke_Fill_et al._2023, title={Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research}, publisher={Department of Information Systems, Paderborn University}, author={Beverungen, Daniel and zur Heiden, Philipp and Lehrer, Christiane and Trier, Matthias and Bartelheimer, Christian and Bradt, Tobias and Distel, Bettina and Drews, Paul and Ehmke, Jan Fabian and Fill, Hans-Georg and et al.}, year={2023} }' chicago: 'Beverungen, Daniel, Philipp zur Heiden, Christiane Lehrer, Matthias Trier, Christian Bartelheimer, Tobias Bradt, Bettina Distel, et al. Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research. Department of Information Systems, Paderborn University, 2023.' ieee: 'D. Beverungen et al., Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research. Department of Information Systems, Paderborn University, 2023.' mla: 'Beverungen, Daniel, et al. Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research. Department of Information Systems, Paderborn University, 2023.' short: 'D. Beverungen, P. zur Heiden, C. Lehrer, M. Trier, C. Bartelheimer, T. Bradt, B. Distel, P. Drews, J.F. Ehmke, H.-G. Fill, C.M. Flath, G. Fridgen, T. Grisold, C. Janiesch, A. Janson, O. Krancher, J. Krönung, D. Kundisch, A. Márton, M. Mirbabaie, S. Morana, B. Mueller, O. Müller, A.M. Oberländer, C. Peters, C. Peukert, M. Reuter-Oppermann, D.M. Riehle, S. Robra-Bissantz, M. Röglinger, K. Rosenthal, G. Schryen, R. Schütte, S. Strahringer, N. Urbach, L. Wessel, L. Zavolokina, P. Zschech, Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research, Department of Information Systems, Paderborn University, 2023.' date_created: 2023-09-18T06:56:45Z date_updated: 2023-09-18T06:56:50Z ddc: - '000' department: - _id: '195' file: - access_level: closed content_type: application/pdf creator: pzh date_created: 2023-09-18T06:56:19Z date_updated: 2023-09-18T06:56:19Z file_id: '47109' file_name: Delphi_Study_on_Digital_Responsibility.pdf file_size: 3741688 relation: main_file success: 1 file_date_updated: 2023-09-18T06:56:19Z has_accepted_license: '1' language: - iso: eng page: '16' publisher: Department of Information Systems, Paderborn University status: public title: 'Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research' type: report user_id: '64394' year: '2023' ... --- _id: '50459' abstract: - lang: eng text: Organizations employ process mining to discover, check, or enhance process models based on data from information systems to improve business processes. Even though process mining is increasingly relevant in academia and organizations, achieving process mining excellence and generating business value through its application is elusive. Maturity models can help to manage interdisciplinary teams in their efforts to plan, implement, and manage process mining in organizations. However, while numerous maturity models on business process management (BPM) are available, recent calls for process mining maturity models indicate a gap in the current knowledge base. We systematically design and develop a comprehensive process mining maturity model that consists of five factors comprising 23 elements, which organizations need to develop to apply process mining sustainably and successfully. We contribute to the knowledge base by the exaptation of existing BPM maturity models, and validate our model through its application to a real-world scenario. author: - first_name: Jonathan full_name: Brock, Jonathan last_name: Brock - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr orcid: 0000-0001-9581-4602 - first_name: Katharina full_name: Brennig, Katharina id: '51905' last_name: Brennig - first_name: Thilo full_name: Seger, Thilo last_name: Seger - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Sebastian full_name: von Enzberg, Sebastian last_name: von Enzberg - first_name: Arno full_name: Kühn, Arno last_name: Kühn - first_name: Roman full_name: Dumitrescu, Roman last_name: Dumitrescu citation: ama: 'Brock J, Löhr B, Brennig K, et al. A Process Mining Maturity Model: Enabling Organizations to Assess and Improve their Process Mining Activities. In: European Conference on Information Systems (ECIS). ; 2023.' apa: 'Brock, J., Löhr, B., Brennig, K., Seger, T., Bartelheimer, C., von Enzberg, S., Kühn, A., & Dumitrescu, R. (2023). A Process Mining Maturity Model: Enabling Organizations to Assess and Improve their Process Mining Activities. European Conference on Information Systems (ECIS).' bibtex: '@inproceedings{Brock_Löhr_Brennig_Seger_Bartelheimer_von Enzberg_Kühn_Dumitrescu_2023, title={A Process Mining Maturity Model: Enabling Organizations to Assess and Improve their Process Mining Activities}, booktitle={European Conference on Information Systems (ECIS)}, author={Brock, Jonathan and Löhr, Bernd and Brennig, Katharina and Seger, Thilo and Bartelheimer, Christian and von Enzberg, Sebastian and Kühn, Arno and Dumitrescu, Roman}, year={2023} }' chicago: 'Brock, Jonathan, Bernd Löhr, Katharina Brennig, Thilo Seger, Christian Bartelheimer, Sebastian von Enzberg, Arno Kühn, and Roman Dumitrescu. “A Process Mining Maturity Model: Enabling Organizations to Assess and Improve Their Process Mining Activities.” In European Conference on Information Systems (ECIS), 2023.' ieee: 'J. Brock et al., “A Process Mining Maturity Model: Enabling Organizations to Assess and Improve their Process Mining Activities,” 2023.' mla: 'Brock, Jonathan, et al. “A Process Mining Maturity Model: Enabling Organizations to Assess and Improve Their Process Mining Activities.” European Conference on Information Systems (ECIS), 2023.' short: 'J. Brock, B. Löhr, K. Brennig, T. Seger, C. Bartelheimer, S. von Enzberg, A. Kühn, R. Dumitrescu, in: European Conference on Information Systems (ECIS), 2023.' date_created: 2024-01-11T11:32:42Z date_updated: 2025-05-21T08:42:16Z department: - _id: '196' language: - iso: eng main_file_link: - url: https://aisel.aisnet.org/ecis2023_rp/256/ publication: European Conference on Information Systems (ECIS) status: public title: 'A Process Mining Maturity Model: Enabling Organizations to Assess and Improve their Process Mining Activities' type: conference user_id: '56760' year: '2023' ... --- _id: '36912' abstract: - lang: eng text: Existing process mining methods are primarily designed for processes that have reached a high degree of digitalization and standardization. In contrast, the literature has only begun to discuss how process mining can be applied to knowledge-intensive processes—such as product innovation processes—that involve creative activities, require organizational flexibility, depend on single actors’ decision autonomy, and target process-external goals such as customer satisfaction. Due to these differences, existing Process Mining methods cannot be applied out-of-the-box to analyze knowledge-intensive processes. In this paper, we employ Action Design Research (ADR) to design and evaluate a process mining approach for knowledge-intensive processes. More specifically, we draw on the two processes of product innovation and engineer-to-order in manufacturing contexts. We collected data from 27 interviews and conducted 49 workshops to evaluate our IT artifact at different stages in the ADR process. From a theoretical perspective, we contribute five design principles and a conceptual artifact that prescribe how process mining ought to be designed for knowledge-intensive processes in manufacturing. From a managerial perspective, we demonstrate how enacting these principles enables their application in practice. author: - first_name: Bernd full_name: Löhr, Bernd id: '56760' last_name: Löhr - first_name: Katharina full_name: Brennig, Katharina id: '51905' last_name: Brennig - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Oliver full_name: Müller, Oliver id: '72849' last_name: Müller citation: ama: 'Löhr B, Brennig K, Bartelheimer C, Beverungen D, Müller O. Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing. In: International Conference on Business Process Management. ; 2022. doi:10.1007/978-3-031-16103-2_18' apa: 'Löhr, B., Brennig, K., Bartelheimer, C., Beverungen, D., & Müller, O. (2022). Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing. International Conference on Business Process Management. https://doi.org/10.1007/978-3-031-16103-2_18' bibtex: '@inproceedings{Löhr_Brennig_Bartelheimer_Beverungen_Müller_2022, title={Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing}, DOI={10.1007/978-3-031-16103-2_18}, booktitle={International Conference on Business Process Management}, author={Löhr, Bernd and Brennig, Katharina and Bartelheimer, Christian and Beverungen, Daniel and Müller, Oliver}, year={2022} }' chicago: 'Löhr, Bernd, Katharina Brennig, Christian Bartelheimer, Daniel Beverungen, and Oliver Müller. “Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing.” In International Conference on Business Process Management, 2022. https://doi.org/10.1007/978-3-031-16103-2_18.' ieee: 'B. Löhr, K. Brennig, C. Bartelheimer, D. Beverungen, and O. Müller, “Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing,” 2022, doi: 10.1007/978-3-031-16103-2_18.' mla: 'Löhr, Bernd, et al. “Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing.” International Conference on Business Process Management, 2022, doi:10.1007/978-3-031-16103-2_18.' short: 'B. Löhr, K. Brennig, C. Bartelheimer, D. Beverungen, O. Müller, in: International Conference on Business Process Management, 2022.' date_created: 2023-01-16T11:04:54Z date_updated: 2024-01-11T11:35:54Z department: - _id: '196' doi: 10.1007/978-3-031-16103-2_18 language: - iso: eng publication: International Conference on Business Process Management publication_identifier: isbn: - 978-3-031-16103-2 status: public title: 'Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing' type: conference user_id: '51905' year: '2022' ... --- _id: '35732' abstract: - lang: eng text: While the Information Systems (IS) discipline has researched digital platforms extensively, the body of knowledge appertaining to platforms still appears fragmented and lacking conceptual consistency. Based on automated text mining and unsupervised machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive research on platforms—comprising 11,049 papers spanning 44 years of research activity. From a cluster analysis concerning platform concepts’ semantically most similar words, we identify six research streams on platforms, each with their own platform terms. Based on interpreting the identified concepts vis-à-vis the extant research and considering a temporal perspective on the concepts’ application, we present a lexicon of platform concepts, to guide further research on platforms in the IS discipline. Researchers and managers can build on our results to position their work appropriately, applying a specific theoretical perspective on platforms in isolation or combining multiple perspectives to study platform phenomena at a more abstract level. article_type: original author: - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Philipp full_name: zur Heiden, Philipp id: '64394' last_name: zur Heiden - first_name: Hedda full_name: Lüttenberg, Hedda last_name: Lüttenberg - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Bartelheimer C, zur Heiden P, Lüttenberg H, Beverungen D. Systematizing the lexicon of platforms in information systems: a data-driven study. Electronic Markets. 2022;32:375-396. doi:10.1007/s12525-022-00530-6' apa: 'Bartelheimer, C., zur Heiden, P., Lüttenberg, H., & Beverungen, D. (2022). Systematizing the lexicon of platforms in information systems: a data-driven study. Electronic Markets, 32, 375–396. https://doi.org/10.1007/s12525-022-00530-6' bibtex: '@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing the lexicon of platforms in information systems: a data-driven study}, volume={32}, DOI={10.1007/s12525-022-00530-6}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda and Beverungen, Daniel}, year={2022}, pages={375–396} }' chicago: 'Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” Electronic Markets 32 (2022): 375–96. https://doi.org/10.1007/s12525-022-00530-6.' ieee: 'C. Bartelheimer, P. zur Heiden, H. Lüttenberg, and D. Beverungen, “Systematizing the lexicon of platforms in information systems: a data-driven study,” Electronic Markets, vol. 32, pp. 375–396, 2022, doi: 10.1007/s12525-022-00530-6.' mla: 'Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” Electronic Markets, vol. 32, Springer Science and Business Media LLC, 2022, pp. 375–96, doi:10.1007/s12525-022-00530-6.' short: C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396. date_created: 2023-01-10T10:00:55Z date_updated: 2024-04-18T12:40:34Z ddc: - '380' department: - _id: '526' doi: 10.1007/s12525-022-00530-6 file: - access_level: closed content_type: application/pdf creator: dabe date_created: 2024-04-18T12:39:00Z date_updated: 2024-04-18T12:39:00Z file_id: '53573' file_name: EM - Lexicon of Platform Terms.pdf file_size: 1262427 relation: main_file success: 1 file_date_updated: 2024-04-18T12:39:00Z has_accepted_license: '1' intvolume: ' 32' jel: - L86 keyword: - Platform - Text mining - Machine learning - Data communications - Interpretive research - Systems design and implementation language: - iso: eng page: 375-396 publication: Electronic Markets publication_identifier: issn: - 1019-6781 - 1422-8890 publication_status: published publisher: Springer Science and Business Media LLC quality_controlled: '1' status: public title: 'Systematizing the lexicon of platforms in information systems: a data-driven study' type: journal_article user_id: '59677' volume: 32 year: '2022' ... --- _id: '41487' author: - first_name: Weinzierl full_name: Sven, Weinzierl last_name: Sven - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Sandra full_name: Zilker, Sandra last_name: Zilker - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Martin full_name: Matzner, Martin last_name: Matzner citation: ama: 'Sven W, Bartelheimer C, Zilker S, Beverungen D, Matzner M. A Method for Predicting Workarounds in Business Processes. In: Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS). ; 2022.' apa: Sven, W., Bartelheimer, C., Zilker, S., Beverungen, D., & Matzner, M. (2022). A Method for Predicting Workarounds in Business Processes. Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS). bibtex: '@inproceedings{Sven_Bartelheimer_Zilker_Beverungen_Matzner_2022, place={Taipei/Sydney (Virtual Conference)}, title={ A Method for Predicting Workarounds in Business Processes}, booktitle={Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS)}, author={Sven, Weinzierl and Bartelheimer, Christian and Zilker, Sandra and Beverungen, Daniel and Matzner, Martin}, year={2022} }' chicago: Sven, Weinzierl, Christian Bartelheimer, Sandra Zilker, Daniel Beverungen, and Martin Matzner. “ A Method for Predicting Workarounds in Business Processes.” In Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS). Taipei/Sydney (Virtual Conference), 2022. ieee: W. Sven, C. Bartelheimer, S. Zilker, D. Beverungen, and M. Matzner, “ A Method for Predicting Workarounds in Business Processes,” 2022. mla: Sven, Weinzierl, et al. “ A Method for Predicting Workarounds in Business Processes.” Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS), 2022. short: 'W. Sven, C. Bartelheimer, S. Zilker, D. Beverungen, M. Matzner, in: Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS), Taipei/Sydney (Virtual Conference), 2022.' date_created: 2023-02-02T13:40:27Z date_updated: 2023-02-02T13:40:35Z department: - _id: '195' language: - iso: eng place: Taipei/Sydney (Virtual Conference) publication: Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS) status: public title: ' A Method for Predicting Workarounds in Business Processes' type: conference user_id: '49160' year: '2022' ...