---
_id: '63397'
abstract:
- lang: eng
  text: Decarbonizing industrial process heat is a crucial step in mitigating climate
    change. While Process Mining (PM) has gained traction in sustainability research—such
    as optimizing production scheduling to reduce energy use or accounting for carbon
    footprints—it has largely overlooked the challenges and opportunities related
    to thermal energy, accounting for 66% of total energy demand in industrial processes.
    At the same time, Heat Integration (HI) is an established engineering discipline
    focused on maximizing the efficiency of thermal energy systems. However, HI traditionally
    relies on static or incomplete data about energy demands, limiting its effectiveness
    and accuracy. In this paper, we propose a novel framework that combines PM and
    HI to enable data-driven, process- and product-centric modeling of industrial
    energy demands. By integrating event logs and thermal energy data, our approach
    allows for a fine-grained analysis of heat demand patterns corresponding to specific
    process activities and product variants. We demonstrate the applicability and
    advantages of the framework by simulating a pharmaceutical manufacturing process
    and evaluating energy demands and heat recovery potentials. Our findings show
    that our PM-enabled HI framework provides more accurate and actionable insights
    into the temporal and product-specific variation of thermal energy demands. By
    capturing the causal relationships between process activities, product characteristics,
    and energy consumption, our approach enables improved analysis, planning, and
    optimization for heat recovery and process decarbonization. This integration of
    PM and HI expands the analytical tools for both disciplines and contributes to
    advancing the sustainable transformation of industrial processes.
author:
- first_name: David Ricardo
  full_name: Zapata Gonzalez, David Ricardo
  id: '105506'
  last_name: Zapata Gonzalez
- first_name: Katharina
  full_name: Brennig, Katharina
  id: '51905'
  last_name: Brennig
- first_name: Kay
  full_name: Benkert, Kay
  last_name: Benkert
- first_name: Florian
  full_name: Schlosser, Florian
  id: '88614'
  last_name: Schlosser
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: 'Zapata Gonzalez DR, Brennig K, Benkert K, Schlosser F, Müller O. Process Mining
    for Robust Heat Integration through Process- and Product-Centric Energy Demand
    Modeling. In: <i>ACM SIGEnergy Energy Informatics Review</i>. Vol 5. Association
    for Computing Machinery (ACM); 2025:19-31. doi:<a href="https://doi.org/10.1145/3777518.3777520">10.1145/3777518.3777520</a>'
  apa: Zapata Gonzalez, D. R., Brennig, K., Benkert, K., Schlosser, F., &#38; Müller,
    O. (2025). Process Mining for Robust Heat Integration through Process- and Product-Centric
    Energy Demand Modeling. <i>ACM SIGEnergy Energy Informatics Review</i>, <i>5</i>(3),
    19–31. <a href="https://doi.org/10.1145/3777518.3777520">https://doi.org/10.1145/3777518.3777520</a>
  bibtex: '@inproceedings{Zapata Gonzalez_Brennig_Benkert_Schlosser_Müller_2025, title={Process
    Mining for Robust Heat Integration through Process- and Product-Centric Energy
    Demand Modeling}, volume={5}, DOI={<a href="https://doi.org/10.1145/3777518.3777520">10.1145/3777518.3777520</a>},
    number={3}, booktitle={ACM SIGEnergy Energy Informatics Review}, publisher={Association
    for Computing Machinery (ACM)}, author={Zapata Gonzalez, David Ricardo and Brennig,
    Katharina and Benkert, Kay and Schlosser, Florian and Müller, Oliver}, year={2025},
    pages={19–31} }'
  chicago: Zapata Gonzalez, David Ricardo, Katharina Brennig, Kay Benkert, Florian
    Schlosser, and Oliver Müller. “Process Mining for Robust Heat Integration through
    Process- and Product-Centric Energy Demand Modeling.” In <i>ACM SIGEnergy Energy
    Informatics Review</i>, 5:19–31. Association for Computing Machinery (ACM), 2025.
    <a href="https://doi.org/10.1145/3777518.3777520">https://doi.org/10.1145/3777518.3777520</a>.
  ieee: 'D. R. Zapata Gonzalez, K. Brennig, K. Benkert, F. Schlosser, and O. Müller,
    “Process Mining for Robust Heat Integration through Process- and Product-Centric
    Energy Demand Modeling,” in <i>ACM SIGEnergy Energy Informatics Review</i>, 2025,
    vol. 5, no. 3, pp. 19–31, doi: <a href="https://doi.org/10.1145/3777518.3777520">10.1145/3777518.3777520</a>.'
  mla: Zapata Gonzalez, David Ricardo, et al. “Process Mining for Robust Heat Integration
    through Process- and Product-Centric Energy Demand Modeling.” <i>ACM SIGEnergy
    Energy Informatics Review</i>, vol. 5, no. 3, Association for Computing Machinery
    (ACM), 2025, pp. 19–31, doi:<a href="https://doi.org/10.1145/3777518.3777520">10.1145/3777518.3777520</a>.
  short: 'D.R. Zapata Gonzalez, K. Brennig, K. Benkert, F. Schlosser, O. Müller, in:
    ACM SIGEnergy Energy Informatics Review, Association for Computing Machinery (ACM),
    2025, pp. 19–31.'
date_created: 2025-12-22T13:13:37Z
date_updated: 2025-12-22T13:15:08Z
doi: 10.1145/3777518.3777520
intvolume: '         5'
issue: '3'
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: https://dl.acm.org/doi/abs/10.1145/3777518.3777520
oa: '1'
page: 19-31
publication: ACM SIGEnergy Energy Informatics Review
publication_identifier:
  issn:
  - 2770-5331
  - 2770-5331
publication_status: published
publisher: Association for Computing Machinery (ACM)
status: public
title: Process Mining for Robust Heat Integration through Process- and Product-Centric
  Energy Demand Modeling
type: conference
user_id: '105506'
volume: 5
year: '2025'
...
---
_id: '54434'
author:
- first_name: Jonathan
  full_name: Brock, Jonathan
  last_name: Brock
- first_name: Katharina
  full_name: Brennig, Katharina
  id: '51905'
  last_name: Brennig
- first_name: Bernd
  full_name: Löhr, Bernd
  id: '56760'
  last_name: Löhr
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Sebastian
  full_name: von Enzberg, Sebastian
  last_name: von Enzberg
- first_name: Roman
  full_name: Dumitrescu, Roman
  id: '16190'
  last_name: Dumitrescu
citation:
  ama: 'Brock J, Brennig K, Löhr B, Bartelheimer C, von Enzberg S, Dumitrescu R. Improving
    Process Mining Maturity: From Intentions to Action. <i>Business &#38; Information
    Systems Engineering</i>. Published online 2024. doi:<a href="https://doi.org/10.1007/s12599-024-00882-7">10.1007/s12599-024-00882-7</a>'
  apa: 'Brock, J., Brennig, K., Löhr, B., Bartelheimer, C., von Enzberg, S., &#38;
    Dumitrescu, R. (2024). Improving Process Mining Maturity: From Intentions to Action.
    <i>Business &#38; Information Systems Engineering</i>. <a href="https://doi.org/10.1007/s12599-024-00882-7">https://doi.org/10.1007/s12599-024-00882-7</a>'
  bibtex: '@article{Brock_Brennig_Löhr_Bartelheimer_von Enzberg_Dumitrescu_2024, title={Improving
    Process Mining Maturity: From Intentions to Action}, DOI={<a href="https://doi.org/10.1007/s12599-024-00882-7">10.1007/s12599-024-00882-7</a>},
    journal={Business &#38; Information Systems Engineering}, author={Brock, Jonathan
    and Brennig, Katharina and Löhr, Bernd and Bartelheimer, Christian and von Enzberg,
    Sebastian and Dumitrescu, Roman}, year={2024} }'
  chicago: 'Brock, Jonathan, Katharina Brennig, Bernd Löhr, Christian Bartelheimer,
    Sebastian von Enzberg, and Roman Dumitrescu. “Improving Process Mining Maturity:
    From Intentions to Action.” <i>Business &#38; Information Systems Engineering</i>,
    2024. <a href="https://doi.org/10.1007/s12599-024-00882-7">https://doi.org/10.1007/s12599-024-00882-7</a>.'
  ieee: 'J. Brock, K. Brennig, B. Löhr, C. Bartelheimer, S. von Enzberg, and R. Dumitrescu,
    “Improving Process Mining Maturity: From Intentions to Action,” <i>Business &#38;
    Information Systems Engineering</i>, 2024, doi: <a href="https://doi.org/10.1007/s12599-024-00882-7">10.1007/s12599-024-00882-7</a>.'
  mla: 'Brock, Jonathan, et al. “Improving Process Mining Maturity: From Intentions
    to Action.” <i>Business &#38; Information Systems Engineering</i>, 2024, doi:<a
    href="https://doi.org/10.1007/s12599-024-00882-7">10.1007/s12599-024-00882-7</a>.'
  short: J. Brock, K. Brennig, B. Löhr, C. Bartelheimer, S. von Enzberg, R. Dumitrescu,
    Business &#38; Information Systems Engineering (2024).
date_created: 2024-05-23T10:43:18Z
date_updated: 2024-08-19T09:17:58Z
doi: 10.1007/s12599-024-00882-7
language:
- iso: eng
publication: Business & Information Systems Engineering
publication_status: published
status: public
title: 'Improving Process Mining Maturity: From Intentions to Action'
type: journal_article
user_id: '56760'
year: '2024'
...
---
_id: '54589'
author:
- first_name: Katharina
  full_name: Brennig, Katharina
  id: '51905'
  last_name: Brennig
- first_name: Bernd
  full_name: Löhr, Bernd
  id: '56760'
  last_name: Löhr
  orcid: 0000-0001-9581-4602
- first_name: Jonathan
  full_name: Brock, Jonathan
  last_name: Brock
- first_name: Malte Fabian
  full_name: Reineke, Malte Fabian
  id: '60641'
  last_name: Reineke
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
citation:
  ama: 'Brennig K, Löhr B, Brock J, Reineke MF, Bartelheimer C. Maximizing the Impact
    of Process Mining Research: Four Strategic Guidelines. In: <i>Americas Conference
    on Information Systems (AMCIS)</i>. ; 2024.'
  apa: 'Brennig, K., Löhr, B., Brock, J., Reineke, M. F., &#38; Bartelheimer, C. (2024).
    Maximizing the Impact of Process Mining Research: Four Strategic Guidelines. <i>Americas
    Conference on Information Systems (AMCIS)</i>. 30th Americas Conference on Information
    Systems (AMCIS).'
  bibtex: '@inproceedings{Brennig_Löhr_Brock_Reineke_Bartelheimer_2024, title={Maximizing
    the Impact of Process Mining Research: Four Strategic Guidelines}, booktitle={Americas
    Conference on Information Systems (AMCIS)}, author={Brennig, Katharina and Löhr,
    Bernd and Brock, Jonathan and Reineke, Malte Fabian and Bartelheimer, Christian},
    year={2024} }'
  chicago: 'Brennig, Katharina, Bernd Löhr, Jonathan Brock, Malte Fabian Reineke,
    and Christian Bartelheimer. “Maximizing the Impact of Process Mining Research:
    Four Strategic Guidelines.” In <i>Americas Conference on Information Systems (AMCIS)</i>,
    2024.'
  ieee: 'K. Brennig, B. Löhr, J. Brock, M. F. Reineke, and C. Bartelheimer, “Maximizing
    the Impact of Process Mining Research: Four Strategic Guidelines,” presented at
    the 30th Americas Conference on Information Systems (AMCIS), 2024.'
  mla: 'Brennig, Katharina, et al. “Maximizing the Impact of Process Mining Research:
    Four Strategic Guidelines.” <i>Americas Conference on Information Systems (AMCIS)</i>,
    2024.'
  short: 'K. Brennig, B. Löhr, J. Brock, M.F. Reineke, C. Bartelheimer, in: Americas
    Conference on Information Systems (AMCIS), 2024.'
conference:
  name: 30th Americas Conference on Information Systems (AMCIS)
date_created: 2024-06-04T12:36:52Z
date_updated: 2025-12-03T14:12:14Z
department:
- _id: '195'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/amcis2024/dsa/dsa/14/
publication: Americas Conference on Information Systems (AMCIS)
status: public
title: 'Maximizing the Impact of Process Mining Research: Four Strategic Guidelines'
type: conference
user_id: '56760'
year: '2024'
...
---
_id: '37058'
abstract:
- lang: eng
  text: "Digital technologies have made the line of visibility more transparent, enabling
    customers to get deeper insights into an organization’s core operations than ever
    before. This creates new challenges for organizations trying to consistently deliver
    high-quality customer experiences. In this paper we conduct an empirical analysis
    of customers’ preferences and their willingness-to-pay for different degrees of
    process transparency, using the example of digitally-enabled business-to-customer
    delivery services. Applying conjoint analysis, we quantify customers’ preferences
    and willingness-to-pay for different service attributes and levels. Our contributions
    are two-fold: For research, we provide empirical measurements of customers’ preferences
    and their willingness-to-pay for process transparency, suggesting that more is
    not always better. Additionally, we provide a blueprint of how conjoint analysis
    can be applied to study design decisions regarding changing an organization’s
    digital line of visibility. For practice, our findings enable service managers
    to make decisions about process transparency and establishing different levels
    of service quality.\r\n"
author:
- first_name: Katharina
  full_name: Brennig, Katharina
  id: '51905'
  last_name: Brennig
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: 'Brennig K, Müller O. More Isn’t Always Better – Measuring Customers’ Preferences
    for Digital Process Transparency. In: <i>Hawaii International Conference on System
    Sciences</i>. ; 2023.'
  apa: Brennig, K., &#38; Müller, O. (2023). More Isn’t Always Better – Measuring
    Customers’ Preferences for Digital Process Transparency. <i>Hawaii International
    Conference on System Sciences</i>.  56th Hawaii International Conference on System
    Sciences, Lāhainā.
  bibtex: '@inproceedings{Brennig_Müller_2023, title={More Isn’t Always Better – Measuring
    Customers’ Preferences for Digital Process Transparency}, booktitle={Hawaii International
    Conference on System Sciences}, author={Brennig, Katharina and Müller, Oliver},
    year={2023} }'
  chicago: Brennig, Katharina, and Oliver Müller. “More Isn’t Always Better – Measuring
    Customers’ Preferences for Digital Process Transparency.” In <i>Hawaii International
    Conference on System Sciences</i>, 2023.
  ieee: K. Brennig and O. Müller, “More Isn’t Always Better – Measuring Customers’
    Preferences for Digital Process Transparency,” presented at the  56th Hawaii International
    Conference on System Sciences, Lāhainā, 2023.
  mla: Brennig, Katharina, and Oliver Müller. “More Isn’t Always Better – Measuring
    Customers’ Preferences for Digital Process Transparency.” <i>Hawaii International
    Conference on System Sciences</i>, 2023.
  short: 'K. Brennig, O. Müller, in: Hawaii International Conference on System Sciences,
    2023.'
conference:
  end_date: '20230106'
  location: Lāhainā
  name: ' 56th Hawaii International Conference on System Sciences'
  start_date: '20230103'
date_created: 2023-01-17T11:34:56Z
date_updated: 2024-01-11T11:21:28Z
department:
- _id: '196'
has_accepted_license: '1'
keyword:
- Digital Services
- Line of Visibility
- Process Transparency
- Customer Preferences
- Conjoint Analysis
language:
- iso: eng
license: https://creativecommons.org/licenses/by-nc-nd/4.0/
publication: Hawaii International Conference on System Sciences
publication_identifier:
  unknown:
  - 978-0-9981331-6-4
publication_status: published
status: public
title: More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process
  Transparency
type: conference
user_id: '51905'
year: '2023'
...
---
_id: '50450'
author:
- first_name: Katharina
  full_name: Brennig, Katharina
  id: '51905'
  last_name: Brennig
- first_name: Kay
  full_name: Benkert, Kay
  last_name: Benkert
- first_name: Bernd
  full_name: Löhr, Bernd
  id: '56760'
  last_name: Löhr
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: 'Brennig K, Benkert K, Löhr B, Müller O. Text-Aware Predictive Process Monitoring
    of Knowledge-Intensive Processes: Does Control Flow Matter? In: <i>Business Process
    Management Workshops</i>. ; 2023. doi:<a href="https://doi.org/10.1007/978-3-031-50974-2_33">10.1007/978-3-031-50974-2_33</a>'
  apa: 'Brennig, K., Benkert, K., Löhr, B., &#38; Müller, O. (2023). Text-Aware Predictive
    Process Monitoring of Knowledge-Intensive Processes: Does Control Flow Matter?
    In <i>Business Process Management Workshops</i>. <a href="https://doi.org/10.1007/978-3-031-50974-2_33">https://doi.org/10.1007/978-3-031-50974-2_33</a>'
  bibtex: '@inbook{Brennig_Benkert_Löhr_Müller_2023, title={Text-Aware Predictive
    Process Monitoring of Knowledge-Intensive Processes: Does Control Flow Matter?},
    DOI={<a href="https://doi.org/10.1007/978-3-031-50974-2_33">10.1007/978-3-031-50974-2_33</a>},
    booktitle={Business Process Management Workshops}, author={Brennig, Katharina
    and Benkert, Kay and Löhr, Bernd and Müller, Oliver}, year={2023} }'
  chicago: 'Brennig, Katharina, Kay Benkert, Bernd Löhr, and Oliver Müller. “Text-Aware
    Predictive Process Monitoring of Knowledge-Intensive Processes: Does Control Flow
    Matter?” In <i>Business Process Management Workshops</i>, 2023. <a href="https://doi.org/10.1007/978-3-031-50974-2_33">https://doi.org/10.1007/978-3-031-50974-2_33</a>.'
  ieee: 'K. Brennig, K. Benkert, B. Löhr, and O. Müller, “Text-Aware Predictive Process
    Monitoring of Knowledge-Intensive Processes: Does Control Flow Matter?,” in <i>Business
    Process Management Workshops</i>, 2023.'
  mla: 'Brennig, Katharina, et al. “Text-Aware Predictive Process Monitoring of Knowledge-Intensive
    Processes: Does Control Flow Matter?” <i>Business Process Management Workshops</i>,
    2023, doi:<a href="https://doi.org/10.1007/978-3-031-50974-2_33">10.1007/978-3-031-50974-2_33</a>.'
  short: 'K. Brennig, K. Benkert, B. Löhr, O. Müller, in: Business Process Management
    Workshops, 2023.'
date_created: 2024-01-11T09:26:05Z
date_updated: 2024-01-11T11:22:35Z
department:
- _id: '196'
doi: 10.1007/978-3-031-50974-2_33
language:
- iso: eng
publication: Business Process Management Workshops
publication_identifier:
  isbn:
  - '9783031509735'
  - '9783031509742'
  issn:
  - 1865-1348
  - 1865-1356
publication_status: published
status: public
title: 'Text-Aware Predictive Process Monitoring of Knowledge-Intensive Processes:
  Does Control Flow Matter?'
type: book_chapter
user_id: '51905'
year: '2023'
...
---
_id: '50459'
abstract:
- lang: eng
  text: Organizations employ process mining to discover, check, or enhance process
    models based on data from information systems to improve business processes. Even
    though process mining is increasingly relevant in academia and organizations,
    achieving process mining excellence and generating business value through its
    application is elusive. Maturity models can help to manage interdisciplinary teams
    in their efforts to plan, implement, and manage process mining in organizations.
    However, while numerous maturity models on business process management (BPM) are
    available, recent calls for process mining maturity models indicate a gap in the
    current knowledge base. We systematically design and develop a comprehensive process
    mining maturity model that consists of five factors comprising 23 elements, which
    organizations need to develop to apply process mining sustainably and successfully.
    We contribute to the knowledge base by the exaptation of existing BPM maturity
    models, and validate our model through its application to a real-world scenario.
author:
- first_name: Jonathan
  full_name: Brock, Jonathan
  last_name: Brock
- first_name: Bernd
  full_name: Löhr, Bernd
  id: '56760'
  last_name: Löhr
  orcid: 0000-0001-9581-4602
- first_name: Katharina
  full_name: Brennig, Katharina
  id: '51905'
  last_name: Brennig
- first_name: Thilo
  full_name: Seger, Thilo
  last_name: Seger
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Sebastian
  full_name: von Enzberg, Sebastian
  last_name: von Enzberg
- first_name: Arno
  full_name: Kühn, Arno
  last_name: Kühn
- first_name: Roman
  full_name: Dumitrescu, Roman
  last_name: Dumitrescu
citation:
  ama: 'Brock J, Löhr B, Brennig K, et al. A Process Mining Maturity Model: Enabling
    Organizations to Assess and Improve their Process Mining Activities. In: <i>European
    Conference on Information Systems (ECIS)</i>. ; 2023.'
  apa: 'Brock, J., Löhr, B., Brennig, K., Seger, T., Bartelheimer, C., von Enzberg,
    S., Kühn, A., &#38; Dumitrescu, R. (2023). A Process Mining Maturity Model: Enabling
    Organizations to Assess and Improve their Process Mining Activities. <i>European
    Conference on Information Systems (ECIS)</i>.'
  bibtex: '@inproceedings{Brock_Löhr_Brennig_Seger_Bartelheimer_von Enzberg_Kühn_Dumitrescu_2023,
    title={A Process Mining Maturity Model: Enabling Organizations to Assess and Improve
    their Process Mining Activities}, booktitle={European Conference on Information
    Systems (ECIS)}, author={Brock, Jonathan and Löhr, Bernd and Brennig, Katharina
    and Seger, Thilo and Bartelheimer, Christian and von Enzberg, Sebastian and Kühn,
    Arno and Dumitrescu, Roman}, year={2023} }'
  chicago: 'Brock, Jonathan, Bernd Löhr, Katharina Brennig, Thilo Seger, Christian
    Bartelheimer, Sebastian von Enzberg, Arno Kühn, and Roman Dumitrescu. “A Process
    Mining Maturity Model: Enabling Organizations to Assess and Improve Their Process
    Mining Activities.” In <i>European Conference on Information Systems (ECIS)</i>,
    2023.'
  ieee: 'J. Brock <i>et al.</i>, “A Process Mining Maturity Model: Enabling Organizations
    to Assess and Improve their Process Mining Activities,” 2023.'
  mla: 'Brock, Jonathan, et al. “A Process Mining Maturity Model: Enabling Organizations
    to Assess and Improve Their Process Mining Activities.” <i>European Conference
    on Information Systems (ECIS)</i>, 2023.'
  short: 'J. Brock, B. Löhr, K. Brennig, T. Seger, C. Bartelheimer, S. von Enzberg,
    A. Kühn, R. Dumitrescu, in: European Conference on Information Systems (ECIS),
    2023.'
date_created: 2024-01-11T11:32:42Z
date_updated: 2025-05-21T08:42:16Z
department:
- _id: '196'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/ecis2023_rp/256/
publication: European Conference on Information Systems (ECIS)
status: public
title: 'A Process Mining Maturity Model: Enabling Organizations to Assess and Improve
  their Process Mining Activities'
type: conference
user_id: '56760'
year: '2023'
...
---
_id: '36912'
abstract:
- lang: eng
  text: Existing process mining methods are primarily designed for processes that
    have reached a high degree of digitalization and standardization. In contrast,
    the literature has only begun to discuss how process mining can be applied to
    knowledge-intensive processes—such as product innovation processes—that involve
    creative activities, require organizational flexibility, depend on single actors’
    decision autonomy, and target process-external goals such as customer satisfaction.
    Due to these differences, existing Process Mining methods cannot be applied out-of-the-box
    to analyze knowledge-intensive processes. In this paper, we employ Action Design
    Research (ADR) to design and evaluate a process mining approach for knowledge-intensive
    processes. More specifically, we draw on the two processes of product innovation
    and engineer-to-order in manufacturing contexts. We collected data from 27 interviews
    and conducted 49 workshops to evaluate our IT artifact at different stages in
    the ADR process. From a theoretical perspective, we contribute five design principles
    and a conceptual artifact that prescribe how process mining ought to be designed
    for knowledge-intensive processes in manufacturing. From a managerial perspective,
    we demonstrate how enacting these principles enables their application in practice.
author:
- first_name: Bernd
  full_name: Löhr, Bernd
  id: '56760'
  last_name: Löhr
- first_name: Katharina
  full_name: Brennig, Katharina
  id: '51905'
  last_name: Brennig
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: 'Löhr B, Brennig K, Bartelheimer C, Beverungen D, Müller O. Process Mining
    of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing.
    In: <i>International Conference on Business Process Management</i>. ; 2022. doi:<a
    href="https://doi.org/10.1007/978-3-031-16103-2_18">10.1007/978-3-031-16103-2_18</a>'
  apa: 'Löhr, B., Brennig, K., Bartelheimer, C., Beverungen, D., &#38; Müller, O.
    (2022). Process Mining of Knowledge-Intensive Processes: An Action Design Research
    Study in Manufacturing. <i>International Conference on Business Process Management</i>.
    <a href="https://doi.org/10.1007/978-3-031-16103-2_18">https://doi.org/10.1007/978-3-031-16103-2_18</a>'
  bibtex: '@inproceedings{Löhr_Brennig_Bartelheimer_Beverungen_Müller_2022, title={Process
    Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing},
    DOI={<a href="https://doi.org/10.1007/978-3-031-16103-2_18">10.1007/978-3-031-16103-2_18</a>},
    booktitle={International Conference on Business Process Management}, author={Löhr,
    Bernd and Brennig, Katharina and Bartelheimer, Christian and Beverungen, Daniel
    and Müller, Oliver}, year={2022} }'
  chicago: 'Löhr, Bernd, Katharina Brennig, Christian Bartelheimer, Daniel Beverungen,
    and Oliver Müller. “Process Mining of Knowledge-Intensive Processes: An Action
    Design Research Study in Manufacturing.” In <i>International Conference on Business
    Process Management</i>, 2022. <a href="https://doi.org/10.1007/978-3-031-16103-2_18">https://doi.org/10.1007/978-3-031-16103-2_18</a>.'
  ieee: 'B. Löhr, K. Brennig, C. Bartelheimer, D. Beverungen, and O. Müller, “Process
    Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing,”
    2022, doi: <a href="https://doi.org/10.1007/978-3-031-16103-2_18">10.1007/978-3-031-16103-2_18</a>.'
  mla: 'Löhr, Bernd, et al. “Process Mining of Knowledge-Intensive Processes: An Action
    Design Research Study in Manufacturing.” <i>International Conference on Business
    Process Management</i>, 2022, doi:<a href="https://doi.org/10.1007/978-3-031-16103-2_18">10.1007/978-3-031-16103-2_18</a>.'
  short: 'B. Löhr, K. Brennig, C. Bartelheimer, D. Beverungen, O. Müller, in: International
    Conference on Business Process Management, 2022.'
date_created: 2023-01-16T11:04:54Z
date_updated: 2024-01-11T11:35:54Z
department:
- _id: '196'
doi: 10.1007/978-3-031-16103-2_18
language:
- iso: eng
publication: International Conference on Business Process Management
publication_identifier:
  isbn:
  - 978-3-031-16103-2
status: public
title: 'Process Mining of Knowledge-Intensive Processes: An Action Design Research
  Study in Manufacturing'
type: conference
user_id: '51905'
year: '2022'
...
