[{"citation":{"ama":"Assbrock A, Löhr B, Bartelheimer C, Beverungen D. Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols. In: <i>International Conference on Information Systems (ICIS)</i>. ; 2024.","ieee":"A. Assbrock, B. Löhr, C. Bartelheimer, and D. Beverungen, “Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols,” presented at the International Conference on Information Systems (ICIS), Bangkok, Thailand, 2024.","chicago":"Assbrock, Agnes, Bernd Löhr, Christian Bartelheimer, and Daniel Beverungen. “Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols.” In <i>International Conference on Information Systems (ICIS)</i>, 2024.","apa":"Assbrock, A., Löhr, B., Bartelheimer, C., &#38; Beverungen, D. (2024). Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols. <i>International Conference on Information Systems (ICIS)</i>. International Conference on Information Systems (ICIS), Bangkok, Thailand.","bibtex":"@inproceedings{Assbrock_Löhr_Bartelheimer_Beverungen_2024, title={Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols}, booktitle={International Conference on Information Systems (ICIS)}, author={Assbrock, Agnes and Löhr, Bernd and Bartelheimer, Christian and Beverungen, Daniel}, year={2024} }","mla":"Assbrock, Agnes, et al. “Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols.” <i>International Conference on Information Systems (ICIS)</i>, 2024.","short":"A. Assbrock, B. Löhr, C. Bartelheimer, D. Beverungen, in: International Conference on Information Systems (ICIS), 2024."},"year":"2024","date_created":"2024-11-13T16:05:54Z","author":[{"first_name":"Agnes","full_name":"Assbrock, Agnes","last_name":"Assbrock"},{"full_name":"Löhr, Bernd","id":"56760","last_name":"Löhr","first_name":"Bernd"},{"last_name":"Bartelheimer","id":"49160","full_name":"Bartelheimer, Christian","first_name":"Christian"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"}],"date_updated":"2024-11-13T16:10:47Z","main_file_link":[{"url":"https://aisel.aisnet.org/icis2024/org_busproc/org_busproc/5/"}],"conference":{"name":"International Conference on Information Systems (ICIS)","start_date":"2024-12-15","end_date":"2024-12-18","location":"Bangkok, Thailand"},"title":"Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols","type":"conference","publication":"International Conference on Information Systems (ICIS)","status":"public","user_id":"56760","department":[{"_id":"195"}],"_id":"57075","language":[{"iso":"eng"}]},{"publication":"Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)","type":"conference","status":"public","user_id":"55603","_id":"54454","language":[{"iso":"eng"}],"related_material":{"link":[{"relation":"confirmation","url":"https://aisel.aisnet.org/ecis2024/track10_dmds_ecosystems/track10_dmds_ecosystems/8/"}]},"quality_controlled":"1","citation":{"ieee":"P. Hansmeier, P. zur Heiden, and D. Beverungen, “MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE ,” Paphos, 2024.","chicago":"Hansmeier, Philipp, Philipp zur Heiden, and Daniel Beverungen. “MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE .” In <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>, 2024.","ama":"Hansmeier P, zur Heiden P, Beverungen D. MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE . In: <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>. ; 2024.","apa":"Hansmeier, P., zur Heiden, P., &#38; Beverungen, D. (2024). MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE . <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>.","mla":"Hansmeier, Philipp, et al. “MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE .” <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>, 2024.","short":"P. Hansmeier, P. zur Heiden, D. Beverungen, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.","bibtex":"@inproceedings{Hansmeier_zur Heiden_Beverungen_2024, title={MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE }, booktitle={Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)}, author={Hansmeier, Philipp and zur Heiden, Philipp and Beverungen, Daniel}, year={2024} }"},"jel":["L86"],"year":"2024","author":[{"first_name":"Philipp","last_name":"Hansmeier","id":"55603","full_name":"Hansmeier, Philipp"},{"last_name":"zur Heiden","id":"64394","full_name":"zur Heiden, Philipp","first_name":"Philipp"},{"full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen","first_name":"Daniel"}],"date_created":"2024-05-27T07:49:44Z","date_updated":"2025-12-04T12:08:26Z","conference":{"location":"Paphos"},"title":"MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE "},{"keyword":["Computer Networks and Communications","Information Systems","Software"],"ddc":["330"],"language":[{"iso":"eng"}],"abstract":[{"text":"<jats:title>Abstract</jats:title><jats:p>Workarounds are goal‐driven deviations from the standard operating procedures performed to overcome obstacles constraining day‐to‐day work. Despite starting as temporary fixes, they can become established across an organisation and trigger the innovation of processes and IT artefacts that can resolve misfits permanently. Although prior research has elicited antecedents and types of workarounds, it is not known how workarounds diffuse in an organisation and, thereby, innovating co‐workers' activities, IT artefacts, and organisational structures. The results of our multiple two‐year case study provide unique empirical insights into the diffusion of workarounds and how they can act as generative mechanisms for bottom‐up process innovation.</jats:p>","lang":"eng"}],"file":[{"content_type":"application/pdf","success":1,"relation":"main_file","date_updated":"2024-02-22T15:21:34Z","creator":"dabe","date_created":"2024-02-22T15:21:34Z","file_size":4520950,"file_name":"Information Systems Journal - 2023 - Bartelheimer - Workarounds as generative mechanisms for bottom‐up process innovation.pdf","file_id":"51771","access_level":"closed"}],"publication":"Information Systems Journal","title":"Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study","publisher":"Wiley","date_created":"2024-02-22T15:19:57Z","year":"2023","quality_controlled":"1","issue":"5","article_type":"original","file_date_updated":"2024-02-22T15:21:34Z","_id":"51770","project":[{"_id":"36","name":"Digivation: Digitale Prozessinnovationen durch datenbasierte Dienstleistungen ","grant_number":"O2K14A22O"}],"department":[{"_id":"195"}],"user_id":"59677","status":"public","type":"journal_article","doi":"10.1111/isj.12435","date_updated":"2024-02-28T09:52:47Z","volume":33,"author":[{"full_name":"Bartelheimer, Christian","id":"49160","last_name":"Bartelheimer","first_name":"Christian"},{"first_name":"Verena","full_name":"Wolf, Verena","id":"23633","last_name":"Wolf"},{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"}],"intvolume":"        33","page":"1085-1150","citation":{"mla":"Bartelheimer, Christian, et al. “Workarounds as Generative Mechanisms for Bottom‐up Process Innovation—Insights from a Multiple Case Study.” <i>Information Systems Journal</i>, vol. 33, no. 5, Wiley, 2023, pp. 1085–150, doi:<a href=\"https://doi.org/10.1111/isj.12435\">10.1111/isj.12435</a>.","short":"C. Bartelheimer, V. Wolf, D. Beverungen, Information Systems Journal 33 (2023) 1085–1150.","bibtex":"@article{Bartelheimer_Wolf_Beverungen_2023, title={Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study}, volume={33}, DOI={<a href=\"https://doi.org/10.1111/isj.12435\">10.1111/isj.12435</a>}, number={5}, journal={Information Systems Journal}, publisher={Wiley}, author={Bartelheimer, Christian and Wolf, Verena and Beverungen, Daniel}, year={2023}, pages={1085–1150} }","apa":"Bartelheimer, C., Wolf, V., &#38; Beverungen, D. (2023). Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study. <i>Information Systems Journal</i>, <i>33</i>(5), 1085–1150. <a href=\"https://doi.org/10.1111/isj.12435\">https://doi.org/10.1111/isj.12435</a>","chicago":"Bartelheimer, Christian, Verena Wolf, and Daniel Beverungen. “Workarounds as Generative Mechanisms for Bottom‐up Process Innovation—Insights from a Multiple Case Study.” <i>Information Systems Journal</i> 33, no. 5 (2023): 1085–1150. <a href=\"https://doi.org/10.1111/isj.12435\">https://doi.org/10.1111/isj.12435</a>.","ieee":"C. Bartelheimer, V. Wolf, and D. Beverungen, “Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study,” <i>Information Systems Journal</i>, vol. 33, no. 5, pp. 1085–1150, 2023, doi: <a href=\"https://doi.org/10.1111/isj.12435\">10.1111/isj.12435</a>.","ama":"Bartelheimer C, Wolf V, Beverungen D. Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study. <i>Information Systems Journal</i>. 2023;33(5):1085-1150. doi:<a href=\"https://doi.org/10.1111/isj.12435\">10.1111/isj.12435</a>"},"publication_identifier":{"issn":["1350-1917","1365-2575"]},"has_accepted_license":"1","publication_status":"published"},{"year":"2023","quality_controlled":"1","title":"Designing digital actor engagement platforms for local high streets: an action design research study","publisher":"Taylor & Francis","date_created":"2023-08-11T06:49:48Z","abstract":[{"lang":"eng","text":"High streets across Europe continue to lose consumers to online retail, leading to business closures and the decline of city centres, impairing cities’ overall liveability. To counter this vicious cycle, our study presents smartmarket2, the first instantiation of a digital actor engagement platform designed specifically for high streets. smartmarket2 enables hybrid online-offline customer journeys by connecting consumers to stores and other high street service providers. In an action design research (ADR) project, we design, implement and evaluate smartmarket2, involving 150 high street operators and 2,300 citizens in three cycles of building, intervention and evaluation. We derive four design principles that contribute prescriptive knowledge on the design of digital actor engagement platforms. Our results reveal that such a platform is able to increase engagement, but that it is subject to actors’ engagement dispositions."}],"file":[{"file_name":"Designing digital actor engagement platforms for local high streets  an action design research study.pdf","file_id":"53571","access_level":"closed","file_size":9231007,"date_created":"2024-04-18T12:31:20Z","creator":"dabe","date_updated":"2024-04-18T12:31:20Z","relation":"main_file","success":1,"content_type":"application/pdf"}],"publication":"European Journal of Information Systems","keyword":["Digital platform","action design research","design principles","actor engagement","engagement platform","location-based advertising"],"ddc":["380"],"language":[{"iso":"eng"}],"page":"1-34","citation":{"ieee":"C. Bartelheimer, P. zur Heiden, C. I. Berendes, and D. Beverungen, “Designing digital actor engagement platforms for local high streets: an action design research study,” <i>European Journal of Information Systems</i>, pp. 1–34, 2023, doi: <a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">10.1080/0960085x.2023.2242847</a>.","chicago":"Bartelheimer, Christian, Philipp zur Heiden, Carsten Ingo Berendes, and Daniel Beverungen. “Designing Digital Actor Engagement Platforms for Local High Streets: An Action Design Research Study.” <i>European Journal of Information Systems</i>, 2023, 1–34. <a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">https://doi.org/10.1080/0960085x.2023.2242847</a>.","ama":"Bartelheimer C, zur Heiden P, Berendes CI, Beverungen D. Designing digital actor engagement platforms for local high streets: an action design research study. <i>European Journal of Information Systems</i>. Published online 2023:1-34. doi:<a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">10.1080/0960085x.2023.2242847</a>","bibtex":"@article{Bartelheimer_zur Heiden_Berendes_Beverungen_2023, title={Designing digital actor engagement platforms for local high streets: an action design research study}, DOI={<a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">10.1080/0960085x.2023.2242847</a>}, journal={European Journal of Information Systems}, publisher={Taylor &#38; Francis}, author={Bartelheimer, Christian and zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2023}, pages={1–34} }","short":"C. Bartelheimer, P. zur Heiden, C.I. Berendes, D. Beverungen, European Journal of Information Systems (2023) 1–34.","mla":"Bartelheimer, Christian, et al. “Designing Digital Actor Engagement Platforms for Local High Streets: An Action Design Research Study.” <i>European Journal of Information Systems</i>, Taylor &#38; Francis, 2023, pp. 1–34, doi:<a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">10.1080/0960085x.2023.2242847</a>.","apa":"Bartelheimer, C., zur Heiden, P., Berendes, C. I., &#38; Beverungen, D. (2023). Designing digital actor engagement platforms for local high streets: an action design research study. <i>European Journal of Information Systems</i>, 1–34. <a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">https://doi.org/10.1080/0960085x.2023.2242847</a>"},"has_accepted_license":"1","publication_identifier":{"issn":["0960-085X","1476-9344"]},"publication_status":"published","doi":"10.1080/0960085x.2023.2242847","date_updated":"2024-04-18T12:32:21Z","author":[{"first_name":"Christian","last_name":"Bartelheimer","full_name":"Bartelheimer, Christian","id":"49160"},{"id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp"},{"first_name":"Carsten Ingo","full_name":"Berendes, Carsten Ingo","id":"53344","last_name":"Berendes"},{"full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen","first_name":"Daniel"}],"status":"public","type":"journal_article","article_type":"original","file_date_updated":"2024-04-18T12:31:20Z","_id":"46478","project":[{"grant_number":"02K15A073","name":"SmartMarketSquare: Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen","_id":"35"}],"department":[{"_id":"195"}],"user_id":"59677"},{"language":[{"iso":"eng"}],"article_type":"original","user_id":"59677","department":[{"_id":"195"}],"_id":"54558","status":"public","abstract":[{"text":"(Smart) service systems have inspired the emergence of a new research area that builds on smart, connected products and networked business models with smart services and brings together various social-science and technological disciplines. However, the factors that lead to successful service systems engineering initiatives have remained under-explored, despite their increasing significance in industry. In particular, the role of standardization is unclear, even though it seems to be central to making smart products interoperable and to establishing innovative (smart) service systems. In an exploratory case study of the standardization initiative omlox, we set out to identify and investigate empirically the effects that standardization can have on engineering (smart) service systems. Our focus is to determine how standardization can assist a company in accessing external resources and capabilities for recombinant service innovation. The results reveal that compliance with a standard enables companies to tap into compatible solutions, data, and knowledge from external stakeholders and that participation in standardization initiatives can be a platform for identifying potential collaboration partners. We conclude that standardization plays a major role in all phases of service systems engineering, from analysis to design and implementation.","lang":"eng"}],"type":"journal_article","publication":"Journal of Service Management Research","doi":"10.5771/2511-8676-2023-4-213","title":"Standardization as a Catalyst for Extending Ressouces and Capabilities in Service Systems Engineering: Findings from the omlox case","author":[{"full_name":"Marx, Emanuel","last_name":"Marx","first_name":"Emanuel"},{"first_name":"Roman","last_name":"Daudrich","full_name":"Daudrich, Roman"},{"full_name":"Pauli, Tobias","last_name":"Pauli","first_name":"Tobias"},{"first_name":"Martin","full_name":"Matzner, Martin","last_name":"Matzner"},{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"}],"date_created":"2024-06-04T06:42:54Z","volume":7,"date_updated":"2024-06-04T06:44:31Z","publisher":"Nomos","citation":{"mla":"Marx, Emanuel, et al. “Standardization as a Catalyst for Extending Ressouces and Capabilities in Service Systems Engineering: Findings from the Omlox Case.” <i>Journal of Service Management Research</i>, vol. 7, no. 4, Nomos, 2023, pp. 213–31, doi:<a href=\"https://doi.org/10.5771/2511-8676-2023-4-213\">10.5771/2511-8676-2023-4-213</a>.","bibtex":"@article{Marx_Daudrich_Pauli_Matzner_Beverungen_2023, title={Standardization as a Catalyst for Extending Ressouces and Capabilities in Service Systems Engineering: Findings from the omlox case}, volume={7}, DOI={<a href=\"https://doi.org/10.5771/2511-8676-2023-4-213\">10.5771/2511-8676-2023-4-213</a>}, number={4}, journal={Journal of Service Management Research}, publisher={Nomos}, author={Marx, Emanuel and Daudrich, Roman and Pauli, Tobias and Matzner, Martin and Beverungen, Daniel}, year={2023}, pages={213–231} }","short":"E. Marx, R. Daudrich, T. Pauli, M. Matzner, D. Beverungen, Journal of Service Management Research 7 (2023) 213–231.","apa":"Marx, E., Daudrich, R., Pauli, T., Matzner, M., &#38; Beverungen, D. (2023). Standardization as a Catalyst for Extending Ressouces and Capabilities in Service Systems Engineering: Findings from the omlox case. <i>Journal of Service Management Research</i>, <i>7</i>(4), 213–231. <a href=\"https://doi.org/10.5771/2511-8676-2023-4-213\">https://doi.org/10.5771/2511-8676-2023-4-213</a>","ama":"Marx E, Daudrich R, Pauli T, Matzner M, Beverungen D. Standardization as a Catalyst for Extending Ressouces and Capabilities in Service Systems Engineering: Findings from the omlox case. <i>Journal of Service Management Research</i>. 2023;7(4):213-231. doi:<a href=\"https://doi.org/10.5771/2511-8676-2023-4-213\">10.5771/2511-8676-2023-4-213</a>","ieee":"E. Marx, R. Daudrich, T. Pauli, M. Matzner, and D. Beverungen, “Standardization as a Catalyst for Extending Ressouces and Capabilities in Service Systems Engineering: Findings from the omlox case,” <i>Journal of Service Management Research</i>, vol. 7, no. 4, pp. 213–231, 2023, doi: <a href=\"https://doi.org/10.5771/2511-8676-2023-4-213\">10.5771/2511-8676-2023-4-213</a>.","chicago":"Marx, Emanuel, Roman Daudrich, Tobias Pauli, Martin Matzner, and Daniel Beverungen. “Standardization as a Catalyst for Extending Ressouces and Capabilities in Service Systems Engineering: Findings from the Omlox Case.” <i>Journal of Service Management Research</i> 7, no. 4 (2023): 213–31. <a href=\"https://doi.org/10.5771/2511-8676-2023-4-213\">https://doi.org/10.5771/2511-8676-2023-4-213</a>."},"intvolume":"         7","page":"213-231","year":"2023","issue":"4","publication_status":"published","quality_controlled":"1"},{"title":"Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information","date_updated":"2023-01-17T09:43:12Z","author":[{"id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp"},{"first_name":"Jennifer","full_name":"Priefer, Jennifer","id":"82872","last_name":"Priefer"},{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"}],"date_created":"2023-01-10T15:38:51Z","year":"2023","place":"Maui, Hawaii","citation":{"chicago":"Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-Creation of Value with Location Information.” In <i>Proceedings of the 56th Conference on System Sciences</i>. Maui, Hawaii, 2023.","ieee":"P. zur Heiden, J. Priefer, and D. Beverungen, “Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information,” 2023.","ama":"zur Heiden P, Priefer J, Beverungen D. Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information. In: <i>Proceedings of the 56th Conference on System Sciences</i>. ; 2023.","bibtex":"@inproceedings{zur Heiden_Priefer_Beverungen_2023, place={Maui, Hawaii}, title={Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information}, booktitle={Proceedings of the 56th Conference on System Sciences}, author={zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}, year={2023} }","short":"P. zur Heiden, J. Priefer, D. Beverungen, in: Proceedings of the 56th Conference on System Sciences, Maui, Hawaii, 2023.","mla":"zur Heiden, Philipp, et al. “Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-Creation of Value with Location Information.” <i>Proceedings of the 56th Conference on System Sciences</i>, 2023.","apa":"zur Heiden, P., Priefer, J., &#38; Beverungen, D. (2023). Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information. <i>Proceedings of the 56th Conference on System Sciences</i>."},"language":[{"iso":"eng"}],"_id":"35893","department":[{"_id":"195"}],"user_id":"64394","status":"public","publication":"Proceedings of the 56th Conference on System Sciences","type":"conference"},{"citation":{"ama":"Beverungen D, Becker J, Gadeib A, Schmitz G, eds. <i>Interaktive Einkaufserlebnisse in Innenstädten</i>. Springer Berlin Heidelberg; 2023. doi:<a href=\"https://doi.org/10.1007/978-3-662-65814-7\">10.1007/978-3-662-65814-7</a>","ieee":"D. Beverungen, J. Becker, A. Gadeib, and G. Schmitz, Eds., <i>Interaktive Einkaufserlebnisse in Innenstädten</i>. Berlin, Heidelberg: Springer Berlin Heidelberg, 2023.","chicago":"Beverungen, Daniel, Jörg Becker, Andera Gadeib, and Gertrud Schmitz, eds. <i>Interaktive Einkaufserlebnisse in Innenstädten</i>. Berlin, Heidelberg: Springer Berlin Heidelberg, 2023. <a href=\"https://doi.org/10.1007/978-3-662-65814-7\">https://doi.org/10.1007/978-3-662-65814-7</a>.","mla":"Beverungen, Daniel, et al., editors. <i>Interaktive Einkaufserlebnisse in Innenstädten</i>. Springer Berlin Heidelberg, 2023, doi:<a href=\"https://doi.org/10.1007/978-3-662-65814-7\">10.1007/978-3-662-65814-7</a>.","short":"D. Beverungen, J. Becker, A. Gadeib, G. Schmitz, eds., Interaktive Einkaufserlebnisse in Innenstädten, Springer Berlin Heidelberg, Berlin, Heidelberg, 2023.","bibtex":"@book{Beverungen_Becker_Gadeib_Schmitz_2023, place={Berlin, Heidelberg}, title={Interaktive Einkaufserlebnisse in Innenstädten}, DOI={<a href=\"https://doi.org/10.1007/978-3-662-65814-7\">10.1007/978-3-662-65814-7</a>}, publisher={Springer Berlin Heidelberg}, year={2023} }","apa":"Beverungen, D., Becker, J., Gadeib, A., &#38; Schmitz, G. (Eds.). (2023). <i>Interaktive Einkaufserlebnisse in Innenstädten</i>. Springer Berlin Heidelberg. <a href=\"https://doi.org/10.1007/978-3-662-65814-7\">https://doi.org/10.1007/978-3-662-65814-7</a>"},"year":"2023","place":"Berlin, Heidelberg","publication_identifier":{"isbn":["9783662658130","9783662658147"]},"publication_status":"published","doi":"10.1007/978-3-662-65814-7","title":"Interaktive Einkaufserlebnisse in Innenstädten","date_created":"2023-03-03T07:51:22Z","publisher":"Springer Berlin Heidelberg","date_updated":"2023-03-03T07:51:49Z","status":"public","editor":[{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"},{"first_name":"Jörg","full_name":"Becker, Jörg","last_name":"Becker"},{"first_name":"Andera","full_name":"Gadeib, Andera","last_name":"Gadeib"},{"first_name":"Gertrud","last_name":"Schmitz","full_name":"Schmitz, Gertrud"}],"type":"book_editor","language":[{"iso":"eng"}],"alternative_title":["Digitale Dienstleistungen mit der smartmarket²-Plattform"],"user_id":"64394","_id":"42680"},{"language":[{"iso":"eng"}],"file_date_updated":"2023-05-23T10:11:03Z","extern":"1","ddc":["330"],"user_id":"27207","department":[{"_id":"7"},{"_id":"64"},{"_id":"19"},{"_id":"526"}],"project":[{"_id":"1","name":"SFB 901: SFB 901"},{"name":"SFB 901 - C: SFB 901 - Project Area C","_id":"4"},{"_id":"13","name":"SFB 901 - C1: SFB 901 - Subproject C1"}],"_id":"44855","file":[{"content_type":"application/pdf","relation":"main_file","success":1,"date_created":"2023-05-23T10:11:03Z","creator":"jbobolz","date_updated":"2023-05-23T10:11:03Z","file_name":"A_Blockchain_Based_Reputation_Ecosystem_for_Business___Payments_as_Ratings.pdf","file_id":"45209","access_level":"closed","file_size":958740}],"status":"public","abstract":[{"lang":"eng","text":"Market transactions are subject to information asymmetry about the delivered value proposition, causing transaction costs and adverse market effects among buyers and sellers. Information systems research has investigated how review systems can reduce information asymmetry in business-to-consumer markets. However, these systems cannot be readily applied to business-to-business markets, are vulnerable to manipulation, and suffer from conceptual weak spots since they use textual data or star ratings. Building on design science research, we conceptualize a new class of reputation systems based on monetary-based payments as quantitative ratings for each transaction stored on a blockchain. Using cryptography, we show that our system assures content confidentiality so that buyers can share and sell their ratings selectively, establishing a reputation ecosystem. Our prescriptive insights advance the design of reputation systems and offer new paths to understanding the antecedents, dynamics, and consequences to reduce information asymmetry in B2B transactions."}],"type":"conference","publication":"ECIS 2023 Research Papers","main_file_link":[{"url":"https://aisel.aisnet.org/ecis2023_rp/344"}],"conference":{"name":"ECIS 2023"},"title":"Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain","author":[{"id":"83557","full_name":"Hemmrich, Simon","last_name":"Hemmrich","first_name":"Simon"},{"id":"27207","full_name":"Bobolz, Jan","last_name":"Bobolz","first_name":"Jan"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"},{"first_name":"Johannes","last_name":"Blömer","full_name":"Blömer, Johannes","id":"23"}],"date_created":"2023-05-16T08:31:27Z","date_updated":"2023-05-23T10:12:32Z","citation":{"apa":"Hemmrich, S., Bobolz, J., Beverungen, D., &#38; Blömer, J. (2023). Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain. <i>ECIS 2023 Research Papers</i>. ECIS 2023.","short":"S. Hemmrich, J. Bobolz, D. Beverungen, J. Blömer, in: ECIS 2023 Research Papers, 2023.","mla":"Hemmrich, Simon, et al. “Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain.” <i>ECIS 2023 Research Papers</i>, 2023.","bibtex":"@inproceedings{Hemmrich_Bobolz_Beverungen_Blömer_2023, title={Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain}, booktitle={ECIS 2023 Research Papers}, author={Hemmrich, Simon and Bobolz, Jan and Beverungen, Daniel and Blömer, Johannes}, year={2023} }","ama":"Hemmrich S, Bobolz J, Beverungen D, Blömer J. Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain. In: <i>ECIS 2023 Research Papers</i>. ; 2023.","ieee":"S. Hemmrich, J. Bobolz, D. Beverungen, and J. Blömer, “Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain,” presented at the ECIS 2023, 2023.","chicago":"Hemmrich, Simon, Jan Bobolz, Daniel Beverungen, and Johannes Blömer. “Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain.” In <i>ECIS 2023 Research Papers</i>, 2023."},"year":"2023","has_accepted_license":"1"},{"file_date_updated":"2023-09-18T06:56:19Z","language":[{"iso":"eng"}],"ddc":["000"],"user_id":"64394","department":[{"_id":"195"}],"_id":"47107","file":[{"relation":"main_file","success":1,"content_type":"application/pdf","file_id":"47109","file_name":"Delphi_Study_on_Digital_Responsibility.pdf","access_level":"closed","file_size":3741688,"date_created":"2023-09-18T06:56:19Z","creator":"pzh","date_updated":"2023-09-18T06:56:19Z"}],"status":"public","type":"report","title":"Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research","date_created":"2023-09-18T06:56:45Z","author":[{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"},{"last_name":"zur Heiden","id":"64394","full_name":"zur Heiden, Philipp","first_name":"Philipp"},{"first_name":"Christiane","last_name":"Lehrer","full_name":"Lehrer, Christiane"},{"first_name":"Matthias","id":"72744","full_name":"Trier, Matthias","last_name":"Trier"},{"id":"49160","full_name":"Bartelheimer, Christian","last_name":"Bartelheimer","first_name":"Christian"},{"first_name":"Tobias","full_name":"Bradt, Tobias","last_name":"Bradt"},{"first_name":"Bettina","full_name":"Distel, Bettina","last_name":"Distel"},{"first_name":"Paul","last_name":"Drews","full_name":"Drews, Paul"},{"first_name":"Jan Fabian","full_name":"Ehmke, Jan Fabian","last_name":"Ehmke"},{"first_name":"Hans-Georg","last_name":"Fill","full_name":"Fill, Hans-Georg"},{"first_name":"Christoph M.","full_name":"Flath, Christoph M.","last_name":"Flath"},{"first_name":"Gilbert","last_name":"Fridgen","full_name":"Fridgen, Gilbert"},{"first_name":"Thomas","full_name":"Grisold, Thomas","last_name":"Grisold"},{"full_name":"Janiesch, Christian","last_name":"Janiesch","first_name":"Christian"},{"full_name":"Janson, Andreas","last_name":"Janson","first_name":"Andreas"},{"full_name":"Krancher, Oliver","last_name":"Krancher","first_name":"Oliver"},{"last_name":"Krönung","full_name":"Krönung, Julia","first_name":"Julia"},{"first_name":"Dennis","last_name":"Kundisch","full_name":"Kundisch, Dennis","id":"21117"},{"first_name":"Attila","last_name":"Márton","full_name":"Márton, Attila"},{"id":"88691","full_name":"Mirbabaie, Milad","last_name":"Mirbabaie","first_name":"Milad"},{"first_name":"Stefan","last_name":"Morana","full_name":"Morana, Stefan"},{"last_name":"Mueller","full_name":"Mueller, Benjamin","first_name":"Benjamin"},{"first_name":"Oliver","last_name":"Müller","full_name":"Müller, Oliver","id":"72849"},{"full_name":"Oberländer, Anna Maria","last_name":"Oberländer","first_name":"Anna Maria"},{"full_name":"Peters, Christoph","last_name":"Peters","first_name":"Christoph"},{"last_name":"Peukert","full_name":"Peukert, Christoph","first_name":"Christoph"},{"first_name":"Melanie","full_name":"Reuter-Oppermann, Melanie","last_name":"Reuter-Oppermann"},{"full_name":"Riehle, Dennis M.","last_name":"Riehle","first_name":"Dennis M."},{"full_name":"Robra-Bissantz, Susanne","last_name":"Robra-Bissantz","first_name":"Susanne"},{"first_name":"Maximilian","full_name":"Röglinger, Maximilian","last_name":"Röglinger"},{"first_name":"Kristina","last_name":"Rosenthal","full_name":"Rosenthal, Kristina"},{"first_name":"Guido","id":"72850","full_name":"Schryen, Guido","last_name":"Schryen"},{"first_name":"Reinhard","last_name":"Schütte","full_name":"Schütte, Reinhard"},{"full_name":"Strahringer, Susanne","last_name":"Strahringer","first_name":"Susanne"},{"first_name":"Nils","full_name":"Urbach, Nils","last_name":"Urbach"},{"first_name":"Lauri","full_name":"Wessel, Lauri","last_name":"Wessel"},{"full_name":"Zavolokina, Liudmila","last_name":"Zavolokina","first_name":"Liudmila"},{"first_name":"Patrick","last_name":"Zschech","full_name":"Zschech, Patrick"}],"publisher":"Department of Information Systems, Paderborn University","date_updated":"2023-09-18T06:56:50Z","citation":{"ieee":"D. Beverungen <i>et al.</i>, <i>Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research</i>. Department of Information Systems, Paderborn University, 2023.","chicago":"Beverungen, Daniel, Philipp zur Heiden, Christiane Lehrer, Matthias Trier, Christian Bartelheimer, Tobias Bradt, Bettina Distel, et al. <i>Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research</i>. Department of Information Systems, Paderborn University, 2023.","ama":"Beverungen D, zur Heiden P, Lehrer C, et al. <i>Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research</i>. Department of Information Systems, Paderborn University; 2023.","bibtex":"@book{Beverungen_zur Heiden_Lehrer_Trier_Bartelheimer_Bradt_Distel_Drews_Ehmke_Fill_et al._2023, title={Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research}, publisher={Department of Information Systems, Paderborn University}, author={Beverungen, Daniel and zur Heiden, Philipp and Lehrer, Christiane and Trier, Matthias and Bartelheimer, Christian and Bradt, Tobias and Distel, Bettina and Drews, Paul and Ehmke, Jan Fabian and Fill, Hans-Georg and et al.}, year={2023} }","mla":"Beverungen, Daniel, et al. <i>Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research</i>. Department of Information Systems, Paderborn University, 2023.","short":"D. Beverungen, P. zur Heiden, C. Lehrer, M. Trier, C. Bartelheimer, T. Bradt, B. Distel, P. Drews, J.F. Ehmke, H.-G. Fill, C.M. Flath, G. Fridgen, T. Grisold, C. Janiesch, A. Janson, O. Krancher, J. Krönung, D. Kundisch, A. Márton, M. Mirbabaie, S. Morana, B. Mueller, O. Müller, A.M. Oberländer, C. Peters, C. Peukert, M. Reuter-Oppermann, D.M. Riehle, S. Robra-Bissantz, M. Röglinger, K. Rosenthal, G. Schryen, R. Schütte, S. Strahringer, N. Urbach, L. Wessel, L. Zavolokina, P. Zschech, Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research, Department of Information Systems, Paderborn University, 2023.","apa":"Beverungen, D., zur Heiden, P., Lehrer, C., Trier, M., Bartelheimer, C., Bradt, T., Distel, B., Drews, P., Ehmke, J. F., Fill, H.-G., Flath, C. M., Fridgen, G., Grisold, T., Janiesch, C., Janson, A., Krancher, O., Krönung, J., Kundisch, D., Márton, A., … Zschech, P. (2023). <i>Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research</i>. Department of Information Systems, Paderborn University."},"page":"16","year":"2023","has_accepted_license":"1"},{"intvolume":"        33","citation":{"ama":"Becker J, Chasin F, Rosemann M, et al. City 5.0: Citizen involvement in the design of future cities. <i>Electronic Markets</i>. 2023;33(1). doi:<a href=\"https://doi.org/10.1007/s12525-023-00621-y\">10.1007/s12525-023-00621-y</a>","chicago":"Becker, Jörg, Friedrich Chasin, Michael Rosemann, Daniel Beverungen, Jennifer Priefer, Jan vom Brocke, Martin Matzner, et al. “City 5.0: Citizen Involvement in the Design of Future Cities.” <i>Electronic Markets</i> 33, no. 1 (2023). <a href=\"https://doi.org/10.1007/s12525-023-00621-y\">https://doi.org/10.1007/s12525-023-00621-y</a>.","ieee":"J. Becker <i>et al.</i>, “City 5.0: Citizen involvement in the design of future cities,” <i>Electronic Markets</i>, vol. 33, no. 1, Art. no. 10, 2023, doi: <a href=\"https://doi.org/10.1007/s12525-023-00621-y\">10.1007/s12525-023-00621-y</a>.","short":"J. Becker, F. Chasin, M. Rosemann, D. Beverungen, J. Priefer, J. vom Brocke, M. Matzner, A. del Rio Ortega, M. Resinas, F. Santoro, M. Song, K. Park, C. Di Ciccio, Electronic Markets 33 (2023).","mla":"Becker, Jörg, et al. “City 5.0: Citizen Involvement in the Design of Future Cities.” <i>Electronic Markets</i>, vol. 33, no. 1, 10, Springer Science and Business Media LLC, 2023, doi:<a href=\"https://doi.org/10.1007/s12525-023-00621-y\">10.1007/s12525-023-00621-y</a>.","bibtex":"@article{Becker_Chasin_Rosemann_Beverungen_Priefer_Brocke_Matzner_del Rio Ortega_Resinas_Santoro_et al._2023, title={City 5.0: Citizen involvement in the design of future cities}, volume={33}, DOI={<a href=\"https://doi.org/10.1007/s12525-023-00621-y\">10.1007/s12525-023-00621-y</a>}, number={110}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Becker, Jörg and Chasin, Friedrich and Rosemann, Michael and Beverungen, Daniel and Priefer, Jennifer and Brocke, Jan vom and Matzner, Martin and del Rio Ortega, Adela and Resinas, Manuel and Santoro, Flavia and et al.}, year={2023} }","apa":"Becker, J., Chasin, F., Rosemann, M., Beverungen, D., Priefer, J., Brocke, J. vom, Matzner, M., del Rio Ortega, A., Resinas, M., Santoro, F., Song, M., Park, K., &#38; Di Ciccio, C. (2023). City 5.0: Citizen involvement in the design of future cities. <i>Electronic Markets</i>, <i>33</i>(1), Article 10. <a href=\"https://doi.org/10.1007/s12525-023-00621-y\">https://doi.org/10.1007/s12525-023-00621-y</a>"},"year":"2023","issue":"1","publication_identifier":{"issn":["1019-6781","1422-8890"]},"publication_status":"published","doi":"10.1007/s12525-023-00621-y","title":"City 5.0: Citizen involvement in the design of future cities","volume":33,"date_created":"2024-10-17T09:13:25Z","author":[{"first_name":"Jörg","last_name":"Becker","full_name":"Becker, Jörg"},{"full_name":"Chasin, Friedrich","last_name":"Chasin","first_name":"Friedrich"},{"last_name":"Rosemann","full_name":"Rosemann, Michael","first_name":"Michael"},{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"},{"first_name":"Jennifer","last_name":"Priefer","id":"82872","full_name":"Priefer, Jennifer"},{"full_name":"Brocke, Jan vom","last_name":"Brocke","first_name":"Jan vom"},{"full_name":"Matzner, Martin","last_name":"Matzner","first_name":"Martin"},{"first_name":"Adela","last_name":"del Rio Ortega","full_name":"del Rio Ortega, Adela"},{"last_name":"Resinas","full_name":"Resinas, Manuel","first_name":"Manuel"},{"last_name":"Santoro","full_name":"Santoro, Flavia","first_name":"Flavia"},{"first_name":"Minseok","last_name":"Song","full_name":"Song, Minseok"},{"first_name":"Kangah","full_name":"Park, Kangah","last_name":"Park"},{"full_name":"Di Ciccio, Claudio","last_name":"Di Ciccio","first_name":"Claudio"}],"publisher":"Springer Science and Business Media LLC","date_updated":"2025-09-23T11:06:21Z","status":"public","abstract":[{"lang":"eng","text":"<jats:title>Abstract\r\n</jats:title><jats:p>A citizen-centric view is key to channeling technological affordances into the development of future cities in which improvements are made with the quality of citizens’ life in mind. This paper proposes City 5.0 as a new citizen-centric design paradigm for future cities, in which cities can be seen as markets connecting service providers with citizens as consumers. City 5.0 is dedicated to eliminating restrictions that citizens face when utilizing city services. Our design paradigm focuses on smart consumption and extends the technology-centric concept of smart city with a stronger view on citizens’ roadblocks to service usage. Through a series of design workshops, we conceptualized the City 5.0 paradigm and formalized it in a semi-formal model. The applicability of the model is demonstrated using the case of a telemedical service offered by a Spanish public healthcare service provider. The usefulness of the model is validated by qualitative interviews with public organizations involved in the development of technology-based city solutions. Our contribution lies in the advancement of citizen-centric analysis and the development of city solutions for both academic and professional communities.</jats:p>"}],"publication":"Electronic Markets","type":"journal_article","language":[{"iso":"eng"}],"article_number":"10","user_id":"82872","_id":"56659"},{"status":"public","type":"journal_article","article_type":"letter_note","file_date_updated":"2023-07-06T13:02:00Z","_id":"45112","department":[{"_id":"277"},{"_id":"196"},{"_id":"646"},{"_id":"526"},{"_id":"198"},{"_id":"792"},{"_id":"276"},{"_id":"681"}],"user_id":"16205","intvolume":"        65","page":"463 - 474","citation":{"ieee":"D. Beverungen <i>et al.</i>, “Digital Responsibility – a Multilevel Framework for Responsible Digitalization,” <i>Business &#38; Information Systems Engineering</i>, vol. 65, no. 4, pp. 463–474, 2023, doi: <a href=\"https://doi.org/10.1007/s12599-023-00822-x\">10.1007/s12599-023-00822-x</a>.","chicago":"Beverungen, Daniel, Dennis Kundisch, Milad Mirbabaie, Oliver Müller, Guido Schryen, Simon Thanh-Nam Trang, and Matthias Trier. “Digital Responsibility – a Multilevel Framework for Responsible Digitalization.” <i>Business &#38; Information Systems Engineering</i> 65, no. 4 (2023): 463–74. <a href=\"https://doi.org/10.1007/s12599-023-00822-x\">https://doi.org/10.1007/s12599-023-00822-x</a>.","ama":"Beverungen D, Kundisch D, Mirbabaie M, et al. Digital Responsibility – a Multilevel Framework for Responsible Digitalization. <i>Business &#38; Information Systems Engineering</i>. 2023;65(4):463-474. doi:<a href=\"https://doi.org/10.1007/s12599-023-00822-x\">10.1007/s12599-023-00822-x</a>","bibtex":"@article{Beverungen_Kundisch_Mirbabaie_Müller_Schryen_Trang_Trier_2023, title={Digital Responsibility – a Multilevel Framework for Responsible Digitalization}, volume={65}, DOI={<a href=\"https://doi.org/10.1007/s12599-023-00822-x\">10.1007/s12599-023-00822-x</a>}, number={4}, journal={Business &#38; Information Systems Engineering}, author={Beverungen, Daniel and Kundisch, Dennis and Mirbabaie, Milad and Müller, Oliver and Schryen, Guido and Trang, Simon Thanh-Nam and Trier, Matthias}, year={2023}, pages={463–474} }","mla":"Beverungen, Daniel, et al. “Digital Responsibility – a Multilevel Framework for Responsible Digitalization.” <i>Business &#38; Information Systems Engineering</i>, vol. 65, no. 4, 2023, pp. 463–74, doi:<a href=\"https://doi.org/10.1007/s12599-023-00822-x\">10.1007/s12599-023-00822-x</a>.","short":"D. Beverungen, D. Kundisch, M. Mirbabaie, O. Müller, G. Schryen, S.T.-N. Trang, M. Trier, Business &#38; Information Systems Engineering 65 (2023) 463–474.","apa":"Beverungen, D., Kundisch, D., Mirbabaie, M., Müller, O., Schryen, G., Trang, S. T.-N., &#38; Trier, M. (2023). Digital Responsibility – a Multilevel Framework for Responsible Digitalization. <i>Business &#38; Information Systems Engineering</i>, <i>65</i>(4), 463–474. <a href=\"https://doi.org/10.1007/s12599-023-00822-x\">https://doi.org/10.1007/s12599-023-00822-x</a>"},"has_accepted_license":"1","publication_status":"published","doi":"10.1007/s12599-023-00822-x","date_updated":"2026-03-12T13:44:38Z","volume":65,"author":[{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"},{"first_name":"Dennis","id":"21117","full_name":"Kundisch, Dennis","last_name":"Kundisch"},{"first_name":"Milad","full_name":"Mirbabaie, Milad","id":"88691","last_name":"Mirbabaie"},{"id":"72849","full_name":"Müller, Oliver","last_name":"Müller","first_name":"Oliver"},{"full_name":"Schryen, Guido","id":"72850","last_name":"Schryen","first_name":"Guido"},{"full_name":"Trang, Simon Thanh-Nam","id":"98948","orcid":"0000-0002-4784-4038","last_name":"Trang","first_name":"Simon Thanh-Nam"},{"last_name":"Trier","full_name":"Trier, Matthias","id":"72744","first_name":"Matthias"}],"file":[{"access_level":"closed","file_name":"Digital_Responsibility- A Multilevel Framework for Responsible Digitilization- BISE Springer VERSION.pdf","file_id":"45871","file_size":373767,"date_created":"2023-07-06T13:02:00Z","creator":"schryen","date_updated":"2023-07-06T13:02:00Z","relation":"main_file","success":1,"content_type":"application/pdf"}],"publication":"Business & Information Systems Engineering","ddc":["000"],"language":[{"iso":"eng"}],"year":"2023","issue":"4","title":"Digital Responsibility – a Multilevel Framework for Responsible Digitalization","date_created":"2023-05-19T07:21:29Z"},{"publication":"Proceedings of the 55th Hawaii International Conference on System Sciences","type":"conference","status":"public","editor":[{"full_name":"Bui, Tung X.","last_name":"Bui","first_name":"Tung X."}],"department":[{"_id":"526"}],"user_id":"64394","_id":"29146","language":[{"iso":"eng"}],"publication_identifier":{"isbn":["978-0-9981331-5-7"]},"publication_status":"published","citation":{"mla":"zur Heiden, Philipp, et al. “Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid.” <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>, edited by Tung X. Bui, 2022.","short":"P. zur Heiden, J. Priefer, D. Beverungen, in: T.X. Bui (Ed.), Proceedings of the 55th Hawaii International Conference on System Sciences, Honolulu, HI, 2022.","bibtex":"@inproceedings{zur Heiden_Priefer_Beverungen_2022, place={Honolulu, HI}, title={Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid}, booktitle={Proceedings of the 55th Hawaii International Conference on System Sciences}, author={zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}, editor={Bui, Tung X.}, year={2022} }","apa":"zur Heiden, P., Priefer, J., &#38; Beverungen, D. (2022). Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid. In T. X. Bui (Ed.), <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>.","ieee":"P. zur Heiden, J. Priefer, and D. Beverungen, “Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid,” in <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>, Honolulu, HI, 2022.","chicago":"Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid.” In <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>, edited by Tung X. Bui. Honolulu, HI, 2022.","ama":"zur Heiden P, Priefer J, Beverungen D. Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid. In: Bui TX, ed. <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>. ; 2022."},"year":"2022","place":"Honolulu, HI","author":[{"id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp"},{"first_name":"Jennifer","last_name":"Priefer","full_name":"Priefer, Jennifer","id":"82872"},{"first_name":"Daniel","id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen"}],"date_created":"2022-01-03T08:34:37Z","date_updated":"2022-01-06T06:58:46Z","oa":"1","conference":{"end_date":"2022-01-07","location":"Honolulu, HI","name":"55th Hawaii International Conference on System Sciences","start_date":"2022-01-03"},"main_file_link":[{"open_access":"1","url":"https://scholarspace.manoa.hawaii.edu/handle/10125/80031"}],"title":"Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid"},{"publication":"Proceedings of the 55th Hawaii International Conference on System Sciences","type":"conference","editor":[{"first_name":"Tung X.","full_name":"Bui, Tung X.","last_name":"Bui"}],"status":"public","_id":"29148","department":[{"_id":"526"}],"user_id":"64394","language":[{"iso":"eng"}],"publication_identifier":{"isbn":["978-0-9981331-5-7"]},"publication_status":"published","place":"Honolulu, HI","year":"2022","citation":{"apa":"zur Heiden, P., &#38; Beverungen, D. (2022). A Renaissance of Context in Design Science Research. In T. X. Bui (Ed.), <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>.","short":"P. zur Heiden, D. Beverungen, in: T.X. Bui (Ed.), Proceedings of the 55th Hawaii International Conference on System Sciences, Honolulu, HI, 2022.","mla":"zur Heiden, Philipp, and Daniel Beverungen. “A Renaissance of Context in Design Science Research.” <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>, edited by Tung X. Bui, 2022.","bibtex":"@inproceedings{zur Heiden_Beverungen_2022, place={Honolulu, HI}, title={A Renaissance of Context in Design Science Research}, booktitle={Proceedings of the 55th Hawaii International Conference on System Sciences}, author={zur Heiden, Philipp and Beverungen, Daniel}, editor={Bui, Tung X.}, year={2022} }","ama":"zur Heiden P, Beverungen D. A Renaissance of Context in Design Science Research. In: Bui TX, ed. <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>. ; 2022.","chicago":"Heiden, Philipp zur, and Daniel Beverungen. “A Renaissance of Context in Design Science Research.” In <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>, edited by Tung X. Bui. Honolulu, HI, 2022.","ieee":"P. zur Heiden and D. Beverungen, “A Renaissance of Context in Design Science Research,” in <i>Proceedings of the 55th Hawaii International Conference on System Sciences</i>, Honolulu, HI, 2022."},"date_updated":"2022-01-06T06:58:46Z","oa":"1","date_created":"2022-01-03T08:43:04Z","author":[{"id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp"},{"first_name":"Daniel","id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen"}],"title":"A Renaissance of Context in Design Science Research","conference":{"start_date":"2022-01-03","name":"55th Hawaii International Conference on System Sciences","location":"Honolulu, HI","end_date":"2022-01-07"},"main_file_link":[{"open_access":"1","url":"http://hdl.handle.net/10125/80042"}]},{"user_id":"16205","department":[{"_id":"276"}],"project":[{"name":"SFB 901","_id":"1"},{"_id":"2","name":"SFB 901 - Project Area A"},{"name":"SFB 901 - Subproject A4","_id":"8"},{"_id":"4","name":"SFB 901 - Project Area C"},{"name":"SFB 901 - Subproject C5","_id":"17"}],"_id":"17869","language":[{"iso":"eng"}],"type":"journal_article","publication":"Information Systems and e-Business Management, Special Issue on Platform Business Models and Platform Strategies","status":"public","author":[{"full_name":"Poniatowski, Martin","id":"32441","last_name":"Poniatowski","first_name":"Martin"},{"last_name":"Lüttenberg","full_name":"Lüttenberg, Hedda","id":"60612","first_name":"Hedda"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"},{"first_name":"Dennis","last_name":"Kundisch","full_name":"Kundisch, Dennis","id":"21117"}],"date_created":"2020-08-12T14:11:25Z","volume":2,"date_updated":"2022-06-30T13:14:30Z","title":"Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided Platforms","publication_status":"published","citation":{"bibtex":"@article{Poniatowski_Lüttenberg_Beverungen_Kundisch_2022, title={Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided Platforms}, volume={2}, journal={Information Systems and e-Business Management, Special Issue on Platform Business Models and Platform Strategies}, author={Poniatowski, Martin and Lüttenberg, Hedda and Beverungen, Daniel and Kundisch, Dennis}, year={2022}, pages={257–283} }","mla":"Poniatowski, Martin, et al. “Three Layers of Abstraction—A Conceptual Framework for Theorizing Digital Multi-Sided Platforms.” <i>Information Systems and E-Business Management, Special Issue on Platform Business Models and Platform Strategies</i>, vol. 2, 2022, pp. 257–83.","short":"M. Poniatowski, H. Lüttenberg, D. Beverungen, D. Kundisch, Information Systems and E-Business Management, Special Issue on Platform Business Models and Platform Strategies 2 (2022) 257–283.","apa":"Poniatowski, M., Lüttenberg, H., Beverungen, D., &#38; Kundisch, D. (2022). Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided Platforms. <i>Information Systems and E-Business Management, Special Issue on Platform Business Models and Platform Strategies</i>, <i>2</i>, 257–283.","chicago":"Poniatowski, Martin, Hedda Lüttenberg, Daniel Beverungen, and Dennis Kundisch. “Three Layers of Abstraction—A Conceptual Framework for Theorizing Digital Multi-Sided Platforms.” <i>Information Systems and E-Business Management, Special Issue on Platform Business Models and Platform Strategies</i> 2 (2022): 257–83.","ieee":"M. Poniatowski, H. Lüttenberg, D. Beverungen, and D. Kundisch, “Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided Platforms,” <i>Information Systems and e-Business Management, Special Issue on Platform Business Models and Platform Strategies</i>, vol. 2, pp. 257–283, 2022.","ama":"Poniatowski M, Lüttenberg H, Beverungen D, Kundisch D. Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided Platforms. <i>Information Systems and e-Business Management, Special Issue on Platform Business Models and Platform Strategies</i>. 2022;2:257-283."},"intvolume":"         2","page":"257 - 283","year":"2022"},{"publisher":"Springer Fachmedien Wiesbaden","date_updated":"2022-07-14T10:01:53Z","author":[{"last_name":"zur Heiden","full_name":"zur Heiden, Philipp","id":"64394","first_name":"Philipp"},{"first_name":"Jennifer","full_name":"Priefer, Jennifer","id":"82872","last_name":"Priefer"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"}],"date_created":"2022-07-14T09:59:37Z","title":"Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes","doi":"10.1007/978-3-658-37344-3_14","publication_identifier":{"isbn":["9783658373436","9783658373443"],"issn":["2662-3382","2662-3390"]},"publication_status":"published","place":"Wiesbaden","year":"2022","page":"435-457","citation":{"chicago":"Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes.” In <i>Forum Dienstleistungsmanagement</i>, edited by Manfred Bruhn and Karsten Hadwich, 435–57. Forum Dienstleistungsmanagement. Wiesbaden: Springer Fachmedien Wiesbaden, 2022. <a href=\"https://doi.org/10.1007/978-3-658-37344-3_14\">https://doi.org/10.1007/978-3-658-37344-3_14</a>.","ieee":"P. zur Heiden, J. Priefer, and D. Beverungen, “Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes,” in <i>Forum Dienstleistungsmanagement</i>, M. Bruhn and K. Hadwich, Eds. Wiesbaden: Springer Fachmedien Wiesbaden, 2022, pp. 435–457.","ama":"zur Heiden P, Priefer J, Beverungen D. Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes. In: Bruhn M, Hadwich K, eds. <i>Forum Dienstleistungsmanagement</i>. Forum Dienstleistungsmanagement. Springer Fachmedien Wiesbaden; 2022:435-457. doi:<a href=\"https://doi.org/10.1007/978-3-658-37344-3_14\">10.1007/978-3-658-37344-3_14</a>","apa":"zur Heiden, P., Priefer, J., &#38; Beverungen, D. (2022). Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes. In M. Bruhn &#38; K. Hadwich (Eds.), <i>Forum Dienstleistungsmanagement</i> (pp. 435–457). Springer Fachmedien Wiesbaden. <a href=\"https://doi.org/10.1007/978-3-658-37344-3_14\">https://doi.org/10.1007/978-3-658-37344-3_14</a>","short":"P. zur Heiden, J. Priefer, D. Beverungen, in: M. Bruhn, K. Hadwich (Eds.), Forum Dienstleistungsmanagement, Springer Fachmedien Wiesbaden, Wiesbaden, 2022, pp. 435–457.","mla":"zur Heiden, Philipp, et al. “Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes.” <i>Forum Dienstleistungsmanagement</i>, edited by Manfred Bruhn and Karsten Hadwich, Springer Fachmedien Wiesbaden, 2022, pp. 435–57, doi:<a href=\"https://doi.org/10.1007/978-3-658-37344-3_14\">10.1007/978-3-658-37344-3_14</a>.","bibtex":"@inbook{zur Heiden_Priefer_Beverungen_2022, place={Wiesbaden}, series={Forum Dienstleistungsmanagement}, title={Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes}, DOI={<a href=\"https://doi.org/10.1007/978-3-658-37344-3_14\">10.1007/978-3-658-37344-3_14</a>}, booktitle={Forum Dienstleistungsmanagement}, publisher={Springer Fachmedien Wiesbaden}, author={zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}, editor={Bruhn, Manfred and Hadwich, Karsten}, year={2022}, pages={435–457}, collection={Forum Dienstleistungsmanagement} }"},"_id":"32363","department":[{"_id":"195"}],"series_title":"Forum Dienstleistungsmanagement","user_id":"64394","language":[{"iso":"ger"}],"publication":"Forum Dienstleistungsmanagement","type":"book_chapter","editor":[{"full_name":"Bruhn, Manfred","last_name":"Bruhn","first_name":"Manfred"},{"first_name":"Karsten","last_name":"Hadwich","full_name":"Hadwich, Karsten"}],"status":"public"},{"department":[{"_id":"196"}],"user_id":"51905","_id":"36912","language":[{"iso":"eng"}],"publication":"International Conference on Business Process Management","type":"conference","status":"public","abstract":[{"lang":"eng","text":"Existing process mining methods are primarily designed for processes that have reached a high degree of digitalization and standardization. In contrast, the literature has only begun to discuss how process mining can be applied to knowledge-intensive processes—such as product innovation processes—that involve creative activities, require organizational flexibility, depend on single actors’ decision autonomy, and target process-external goals such as customer satisfaction. Due to these differences, existing Process Mining methods cannot be applied out-of-the-box to analyze knowledge-intensive processes. In this paper, we employ Action Design Research (ADR) to design and evaluate a process mining approach for knowledge-intensive processes. More specifically, we draw on the two processes of product innovation and engineer-to-order in manufacturing contexts. We collected data from 27 interviews and conducted 49 workshops to evaluate our IT artifact at different stages in the ADR process. From a theoretical perspective, we contribute five design principles and a conceptual artifact that prescribe how process mining ought to be designed for knowledge-intensive processes in manufacturing. From a managerial perspective, we demonstrate how enacting these principles enables their application in practice."}],"author":[{"last_name":"Löhr","id":"56760","full_name":"Löhr, Bernd","first_name":"Bernd"},{"first_name":"Katharina","last_name":"Brennig","full_name":"Brennig, Katharina","id":"51905"},{"first_name":"Christian","full_name":"Bartelheimer, Christian","id":"49160","last_name":"Bartelheimer"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"},{"id":"72849","full_name":"Müller, Oliver","last_name":"Müller","first_name":"Oliver"}],"date_created":"2023-01-16T11:04:54Z","date_updated":"2024-01-11T11:35:54Z","doi":"10.1007/978-3-031-16103-2_18","title":"Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing","publication_identifier":{"isbn":["978-3-031-16103-2"]},"citation":{"ieee":"B. Löhr, K. Brennig, C. Bartelheimer, D. Beverungen, and O. Müller, “Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing,” 2022, doi: <a href=\"https://doi.org/10.1007/978-3-031-16103-2_18\">10.1007/978-3-031-16103-2_18</a>.","chicago":"Löhr, Bernd, Katharina Brennig, Christian Bartelheimer, Daniel Beverungen, and Oliver Müller. “Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing.” In <i>International Conference on Business Process Management</i>, 2022. <a href=\"https://doi.org/10.1007/978-3-031-16103-2_18\">https://doi.org/10.1007/978-3-031-16103-2_18</a>.","ama":"Löhr B, Brennig K, Bartelheimer C, Beverungen D, Müller O. Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing. In: <i>International Conference on Business Process Management</i>. ; 2022. doi:<a href=\"https://doi.org/10.1007/978-3-031-16103-2_18\">10.1007/978-3-031-16103-2_18</a>","apa":"Löhr, B., Brennig, K., Bartelheimer, C., Beverungen, D., &#38; Müller, O. (2022). Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing. <i>International Conference on Business Process Management</i>. <a href=\"https://doi.org/10.1007/978-3-031-16103-2_18\">https://doi.org/10.1007/978-3-031-16103-2_18</a>","bibtex":"@inproceedings{Löhr_Brennig_Bartelheimer_Beverungen_Müller_2022, title={Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-16103-2_18\">10.1007/978-3-031-16103-2_18</a>}, booktitle={International Conference on Business Process Management}, author={Löhr, Bernd and Brennig, Katharina and Bartelheimer, Christian and Beverungen, Daniel and Müller, Oliver}, year={2022} }","mla":"Löhr, Bernd, et al. “Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing.” <i>International Conference on Business Process Management</i>, 2022, doi:<a href=\"https://doi.org/10.1007/978-3-031-16103-2_18\">10.1007/978-3-031-16103-2_18</a>.","short":"B. Löhr, K. Brennig, C. Bartelheimer, D. Beverungen, O. Müller, in: International Conference on Business Process Management, 2022."},"year":"2022"},{"status":"public","type":"journal_article","file_date_updated":"2024-04-18T09:16:27Z","alternative_title":["A Scholars’ Perspective on Challenges and Opportunities"],"_id":"35741","department":[{"_id":"526"}],"user_id":"59677","intvolume":"        64","page":"669-687","citation":{"ama":"Röglinger M, Plattfaut R, Borghoff V, et al. Exogenous Shocks and Business Process Management. <i>Business &#38; Information Systems Engineering</i>. 2022;64(5):669-687. doi:<a href=\"https://doi.org/10.1007/s12599-021-00740-w\">10.1007/s12599-021-00740-w</a>","ieee":"M. Röglinger <i>et al.</i>, “Exogenous Shocks and Business Process Management,” <i>Business &#38; Information Systems Engineering</i>, vol. 64, no. 5, pp. 669–687, 2022, doi: <a href=\"https://doi.org/10.1007/s12599-021-00740-w\">10.1007/s12599-021-00740-w</a>.","chicago":"Röglinger, Maximilian, Ralf Plattfaut, Vincent Borghoff, Georgi Kerpedzhiev, Jörg Becker, Daniel Beverungen, Jan vom Brocke, et al. “Exogenous Shocks and Business Process Management.” <i>Business &#38; Information Systems Engineering</i> 64, no. 5 (2022): 669–87. <a href=\"https://doi.org/10.1007/s12599-021-00740-w\">https://doi.org/10.1007/s12599-021-00740-w</a>.","short":"M. Röglinger, R. Plattfaut, V. Borghoff, G. Kerpedzhiev, J. Becker, D. Beverungen, J. vom Brocke, A. Van Looy, A. del-Río-Ortega, S. Rinderle-Ma, M. Rosemann, F.M. Santoro, P. Trkman, Business &#38; Information Systems Engineering 64 (2022) 669–687.","mla":"Röglinger, Maximilian, et al. “Exogenous Shocks and Business Process Management.” <i>Business &#38; Information Systems Engineering</i>, vol. 64, no. 5, Springer Science and Business Media LLC, 2022, pp. 669–87, doi:<a href=\"https://doi.org/10.1007/s12599-021-00740-w\">10.1007/s12599-021-00740-w</a>.","bibtex":"@article{Röglinger_Plattfaut_Borghoff_Kerpedzhiev_Becker_Beverungen_vom Brocke_Van Looy_del-Río-Ortega_Rinderle-Ma_et al._2022, title={Exogenous Shocks and Business Process Management}, volume={64}, DOI={<a href=\"https://doi.org/10.1007/s12599-021-00740-w\">10.1007/s12599-021-00740-w</a>}, number={5}, journal={Business &#38; Information Systems Engineering}, publisher={Springer Science and Business Media LLC}, author={Röglinger, Maximilian and Plattfaut, Ralf and Borghoff, Vincent and Kerpedzhiev, Georgi and Becker, Jörg and Beverungen, Daniel and vom Brocke, Jan and Van Looy, Amy and del-Río-Ortega, Adela and Rinderle-Ma, Stefanie and et al.}, year={2022}, pages={669–687} }","apa":"Röglinger, M., Plattfaut, R., Borghoff, V., Kerpedzhiev, G., Becker, J., Beverungen, D., vom Brocke, J., Van Looy, A., del-Río-Ortega, A., Rinderle-Ma, S., Rosemann, M., Santoro, F. M., &#38; Trkman, P. (2022). Exogenous Shocks and Business Process Management. <i>Business &#38; Information Systems Engineering</i>, <i>64</i>(5), 669–687. <a href=\"https://doi.org/10.1007/s12599-021-00740-w\">https://doi.org/10.1007/s12599-021-00740-w</a>"},"publication_identifier":{"issn":["2363-7005","1867-0202"]},"has_accepted_license":"1","publication_status":"published","doi":"10.1007/s12599-021-00740-w","date_updated":"2024-04-18T09:19:01Z","volume":64,"author":[{"first_name":"Maximilian","last_name":"Röglinger","full_name":"Röglinger, Maximilian"},{"full_name":"Plattfaut, Ralf","last_name":"Plattfaut","first_name":"Ralf"},{"full_name":"Borghoff, Vincent","last_name":"Borghoff","first_name":"Vincent"},{"full_name":"Kerpedzhiev, Georgi","last_name":"Kerpedzhiev","first_name":"Georgi"},{"first_name":"Jörg","full_name":"Becker, Jörg","last_name":"Becker"},{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"},{"first_name":"Jan","last_name":"vom Brocke","full_name":"vom Brocke, Jan"},{"first_name":"Amy","full_name":"Van Looy, Amy","last_name":"Van Looy"},{"first_name":"Adela","last_name":"del-Río-Ortega","full_name":"del-Río-Ortega, Adela"},{"first_name":"Stefanie","last_name":"Rinderle-Ma","full_name":"Rinderle-Ma, Stefanie"},{"full_name":"Rosemann, Michael","last_name":"Rosemann","first_name":"Michael"},{"full_name":"Santoro, Flavia Maria","last_name":"Santoro","first_name":"Flavia Maria"},{"first_name":"Peter","full_name":"Trkman, Peter","last_name":"Trkman"}],"abstract":[{"lang":"eng","text":"<jats:title>Abstract</jats:title><jats:p>Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.</jats:p>"}],"file":[{"file_size":787983,"access_level":"closed","file_id":"53566","file_name":"ExogenousShocksAndBusinessProcessManagement.pdf","date_updated":"2024-04-18T09:16:27Z","creator":"dabe","date_created":"2024-04-18T09:16:27Z","success":1,"relation":"main_file","content_type":"application/pdf"}],"publication":"Business & Information Systems Engineering","keyword":["Information Systems","Business process management","Exogenous shocks","Challenges","Opportunities"],"ddc":["000"],"language":[{"iso":"eng"}],"year":"2022","quality_controlled":"1","issue":"5","title":"Exogenous Shocks and Business Process Management","publisher":"Springer Science and Business Media LLC","date_created":"2023-01-10T10:11:16Z"},{"publication":"Electronic Markets","file":[{"content_type":"application/pdf","success":1,"relation":"main_file","date_updated":"2024-04-18T12:35:42Z","creator":"dabe","date_created":"2024-04-18T12:35:42Z","file_size":861383,"access_level":"closed","file_name":"EM - From Private Platforms o Pubic Data Spaces.pdf","file_id":"53572"}],"abstract":[{"text":"Technological developments such as Cloud Computing, the Internet of Things, Big Data and Artificial Intelligence continue to drive the digital transformation of business and society. With the advent of platform-based ecosystems and their potential to address complex challenges, there is a trend towards greater interconnectedness between different stakeholders to co-create services based on the provision and use of data. While previous research on digital transformation mainly focused on digital transformation within organizations, it is of growing importance to understand the implications for digital transformation on different layers (e.g., interorganizational cooperation and platform ecosystems). In particular, the conceptualization and implications of public data spaces and related ecosystems provide promising research opportunities. This special issue contains five papers on the topic of digital transformation and, with the editorial, further contributes by providing an initial conceptualization of public data spaces' potential to foster innovative progress and digital transformation from a management perspective.","lang":"eng"}],"language":[{"iso":"eng"}],"keyword":["Digital transformation","Public data spaces","Digital platforms","GAIA-X"],"ddc":["380"],"quality_controlled":"1","year":"2022","date_created":"2023-01-10T09:52:01Z","publisher":"Springer Science and Business Media LLC","title":"From private digital platforms to public data spaces: implications for the digital transformation","type":"journal_article","status":"public","department":[{"_id":"526"}],"user_id":"59677","_id":"35728","file_date_updated":"2024-04-18T12:35:42Z","article_type":"letter_note","publication_identifier":{"issn":["1019-6781","1422-8890"]},"has_accepted_license":"1","publication_status":"published","page":"493-501","intvolume":"        32","citation":{"chicago":"Beverungen, Daniel, Thomas Hess, Antonia Köster, and Christiane Lehrer. “From Private Digital Platforms to Public Data Spaces: Implications for the Digital Transformation.” <i>Electronic Markets</i> 32 (2022): 493–501. <a href=\"https://doi.org/10.1007/s12525-022-00553-z\">https://doi.org/10.1007/s12525-022-00553-z</a>.","ieee":"D. Beverungen, T. Hess, A. Köster, and C. Lehrer, “From private digital platforms to public data spaces: implications for the digital transformation,” <i>Electronic Markets</i>, vol. 32, pp. 493–501, 2022, doi: <a href=\"https://doi.org/10.1007/s12525-022-00553-z\">10.1007/s12525-022-00553-z</a>.","ama":"Beverungen D, Hess T, Köster A, Lehrer C. From private digital platforms to public data spaces: implications for the digital transformation. <i>Electronic Markets</i>. 2022;32:493-501. doi:<a href=\"https://doi.org/10.1007/s12525-022-00553-z\">10.1007/s12525-022-00553-z</a>","apa":"Beverungen, D., Hess, T., Köster, A., &#38; Lehrer, C. (2022). From private digital platforms to public data spaces: implications for the digital transformation. <i>Electronic Markets</i>, <i>32</i>, 493–501. <a href=\"https://doi.org/10.1007/s12525-022-00553-z\">https://doi.org/10.1007/s12525-022-00553-z</a>","mla":"Beverungen, Daniel, et al. “From Private Digital Platforms to Public Data Spaces: Implications for the Digital Transformation.” <i>Electronic Markets</i>, vol. 32, Springer Science and Business Media LLC, 2022, pp. 493–501, doi:<a href=\"https://doi.org/10.1007/s12525-022-00553-z\">10.1007/s12525-022-00553-z</a>.","bibtex":"@article{Beverungen_Hess_Köster_Lehrer_2022, title={From private digital platforms to public data spaces: implications for the digital transformation}, volume={32}, DOI={<a href=\"https://doi.org/10.1007/s12525-022-00553-z\">10.1007/s12525-022-00553-z</a>}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Beverungen, Daniel and Hess, Thomas and Köster, Antonia and Lehrer, Christiane}, year={2022}, pages={493–501} }","short":"D. Beverungen, T. Hess, A. Köster, C. Lehrer, Electronic Markets 32 (2022) 493–501."},"volume":32,"author":[{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"first_name":"Thomas","full_name":"Hess, Thomas","last_name":"Hess"},{"last_name":"Köster","full_name":"Köster, Antonia","first_name":"Antonia"},{"first_name":"Christiane","last_name":"Lehrer","full_name":"Lehrer, Christiane"}],"date_updated":"2024-04-18T12:37:41Z","doi":"10.1007/s12525-022-00553-z"},{"volume":32,"author":[{"id":"49160","full_name":"Bartelheimer, Christian","last_name":"Bartelheimer","first_name":"Christian"},{"last_name":"zur Heiden","full_name":"zur Heiden, Philipp","id":"64394","first_name":"Philipp"},{"last_name":"Lüttenberg","full_name":"Lüttenberg, Hedda","first_name":"Hedda"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"}],"date_updated":"2024-04-18T12:40:34Z","doi":"10.1007/s12525-022-00530-6","publication_identifier":{"issn":["1019-6781","1422-8890"]},"has_accepted_license":"1","publication_status":"published","page":"375-396","intvolume":"        32","citation":{"ieee":"C. Bartelheimer, P. zur Heiden, H. Lüttenberg, and D. Beverungen, “Systematizing the lexicon of platforms in information systems: a data-driven study,” <i>Electronic Markets</i>, vol. 32, pp. 375–396, 2022, doi: <a href=\"https://doi.org/10.1007/s12525-022-00530-6\">10.1007/s12525-022-00530-6</a>.","chicago":"Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” <i>Electronic Markets</i> 32 (2022): 375–96. <a href=\"https://doi.org/10.1007/s12525-022-00530-6\">https://doi.org/10.1007/s12525-022-00530-6</a>.","ama":"Bartelheimer C, zur Heiden P, Lüttenberg H, Beverungen D. Systematizing the lexicon of platforms in information systems: a data-driven study. <i>Electronic Markets</i>. 2022;32:375-396. doi:<a href=\"https://doi.org/10.1007/s12525-022-00530-6\">10.1007/s12525-022-00530-6</a>","apa":"Bartelheimer, C., zur Heiden, P., Lüttenberg, H., &#38; Beverungen, D. (2022). Systematizing the lexicon of platforms in information systems: a data-driven study. <i>Electronic Markets</i>, <i>32</i>, 375–396. <a href=\"https://doi.org/10.1007/s12525-022-00530-6\">https://doi.org/10.1007/s12525-022-00530-6</a>","short":"C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.","bibtex":"@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing the lexicon of platforms in information systems: a data-driven study}, volume={32}, DOI={<a href=\"https://doi.org/10.1007/s12525-022-00530-6\">10.1007/s12525-022-00530-6</a>}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda and Beverungen, Daniel}, year={2022}, pages={375–396} }","mla":"Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” <i>Electronic Markets</i>, vol. 32, Springer Science and Business Media LLC, 2022, pp. 375–96, doi:<a href=\"https://doi.org/10.1007/s12525-022-00530-6\">10.1007/s12525-022-00530-6</a>."},"jel":["L86"],"department":[{"_id":"526"}],"user_id":"59677","_id":"35732","file_date_updated":"2024-04-18T12:39:00Z","article_type":"original","type":"journal_article","status":"public","date_created":"2023-01-10T10:00:55Z","publisher":"Springer Science and Business Media LLC","title":"Systematizing the lexicon of platforms in information systems: a data-driven study","quality_controlled":"1","year":"2022","language":[{"iso":"eng"}],"keyword":["Platform","Text mining","Machine learning","Data communications","Interpretive research","Systems design and implementation"],"ddc":["380"],"publication":"Electronic Markets","file":[{"content_type":"application/pdf","relation":"main_file","success":1,"creator":"dabe","date_created":"2024-04-18T12:39:00Z","date_updated":"2024-04-18T12:39:00Z","file_id":"53573","access_level":"closed","file_name":"EM - Lexicon of Platform Terms.pdf","file_size":1262427}],"abstract":[{"lang":"eng","text":"While the Information Systems (IS) discipline has researched digital platforms extensively, the body of knowledge appertaining to platforms still appears fragmented and lacking conceptual consistency. Based on automated text mining and unsupervised machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive research on platforms—comprising 11,049 papers spanning 44 years of research activity. From a cluster analysis concerning platform concepts’ semantically most similar words, we identify six research streams on platforms, each with their own platform terms. Based on interpreting the identified concepts vis-à-vis the extant research and considering a temporal perspective on the concepts’ application, we present a lexicon of platform concepts, to guide further research on platforms in the IS discipline. Researchers and managers can build on our results to position their work appropriately, applying a specific theoretical perspective on platforms in isolation or combining multiple perspectives to study platform phenomena at a more abstract level."}]},{"publication":"Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS)","type":"conference","status":"public","department":[{"_id":"195"}],"user_id":"49160","_id":"41487","language":[{"iso":"eng"}],"citation":{"ama":"Sven W, Bartelheimer C, Zilker S, Beverungen D, Matzner M.  A Method for Predicting Workarounds in Business Processes. In: <i>Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS)</i>. ; 2022.","chicago":"Sven, Weinzierl, Christian Bartelheimer, Sandra Zilker, Daniel Beverungen, and Martin Matzner. “ A Method for Predicting Workarounds in Business Processes.” In <i>Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS)</i>. Taipei/Sydney (Virtual Conference), 2022.","ieee":"W. Sven, C. Bartelheimer, S. Zilker, D. Beverungen, and M. Matzner, “ A Method for Predicting Workarounds in Business Processes,” 2022.","bibtex":"@inproceedings{Sven_Bartelheimer_Zilker_Beverungen_Matzner_2022, place={Taipei/Sydney (Virtual Conference)}, title={ A Method for Predicting Workarounds in Business Processes}, booktitle={Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS)}, author={Sven, Weinzierl and Bartelheimer, Christian and Zilker, Sandra and Beverungen, Daniel and Matzner, Martin}, year={2022} }","mla":"Sven, Weinzierl, et al. “ A Method for Predicting Workarounds in Business Processes.” <i>Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS)</i>, 2022.","short":"W. Sven, C. Bartelheimer, S. Zilker, D. Beverungen, M. Matzner, in: Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS), Taipei/Sydney (Virtual Conference), 2022.","apa":"Sven, W., Bartelheimer, C., Zilker, S., Beverungen, D., &#38; Matzner, M. (2022).  A Method for Predicting Workarounds in Business Processes. <i>Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS)</i>."},"year":"2022","place":"Taipei/Sydney (Virtual Conference)","author":[{"full_name":"Sven, Weinzierl","last_name":"Sven","first_name":"Weinzierl"},{"last_name":"Bartelheimer","id":"49160","full_name":"Bartelheimer, Christian","first_name":"Christian"},{"first_name":"Sandra","last_name":"Zilker","full_name":"Zilker, Sandra"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"},{"first_name":"Martin","last_name":"Matzner","full_name":"Matzner, Martin"}],"date_created":"2023-02-02T13:40:27Z","date_updated":"2023-02-02T13:40:35Z","title":" A Method for Predicting Workarounds in Business Processes"}]