[{"keyword":["Management of Technology and Innovation","Marketing","Computer Science Applications","Economics and Econometrics","Business and International Management"],"language":[{"iso":"eng"}],"_id":"30735","user_id":"49160","abstract":[{"text":"While the Information Systems (IS) discipline has researched digital platforms extensively, the body of knowledge appertaining to platforms still appears fragmented and lacking conceptual consistency. Based on automated text mining and unsupervised machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive research on platforms—comprising 11,049 papers spanning 44 years of research activity. From a cluster analysis concerning platform concepts’ semantically most similar words, we identify six research streams on platforms, each with their own platform terms. Based on interpreting the identified concepts vis-à-vis the extant research and considering a temporal perspective on the concepts’ application, we present a lexicon of platform concepts, to guide further research on platforms in the IS discipline. Researchers and managers can build on our results to position their work appropriately, applying a specific theoretical perspective on platforms in isolation or combining multiple perspectives to study platform phenomena at a more abstract level.","lang":"eng"}],"status":"public","type":"journal_article","publication":"Electronic Markets","title":"Systematizing the lexicon of platforms in information systems: a data-driven study","doi":"10.1007/s12525-022-00530-6","date_updated":"2024-11-11T09:51:01Z","publisher":"Springer Science and Business Media LLC","date_created":"2022-04-04T10:01:11Z","author":[{"first_name":"Christian","last_name":"Bartelheimer","id":"49160","full_name":"Bartelheimer, Christian"},{"last_name":"zur Heiden","id":"64394","full_name":"zur Heiden, Philipp","first_name":"Philipp"},{"id":"60612","full_name":"Lüttenberg, Hedda","last_name":"Lüttenberg","first_name":"Hedda"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"}],"year":"2022","citation":{"ama":"Bartelheimer C, zur Heiden P, Lüttenberg H, Beverungen D. Systematizing the lexicon of platforms in information systems: a data-driven study. <i>Electronic Markets</i>. Published online 2022. doi:<a href=\"https://doi.org/10.1007/s12525-022-00530-6\">10.1007/s12525-022-00530-6</a>","chicago":"Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” <i>Electronic Markets</i>, 2022. <a href=\"https://doi.org/10.1007/s12525-022-00530-6\">https://doi.org/10.1007/s12525-022-00530-6</a>.","ieee":"C. Bartelheimer, P. zur Heiden, H. Lüttenberg, and D. Beverungen, “Systematizing the lexicon of platforms in information systems: a data-driven study,” <i>Electronic Markets</i>, 2022, doi: <a href=\"https://doi.org/10.1007/s12525-022-00530-6\">10.1007/s12525-022-00530-6</a>.","apa":"Bartelheimer, C., zur Heiden, P., Lüttenberg, H., &#38; Beverungen, D. (2022). Systematizing the lexicon of platforms in information systems: a data-driven study. <i>Electronic Markets</i>. <a href=\"https://doi.org/10.1007/s12525-022-00530-6\">https://doi.org/10.1007/s12525-022-00530-6</a>","mla":"Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” <i>Electronic Markets</i>, Springer Science and Business Media LLC, 2022, doi:<a href=\"https://doi.org/10.1007/s12525-022-00530-6\">10.1007/s12525-022-00530-6</a>.","short":"C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets (2022).","bibtex":"@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing the lexicon of platforms in information systems: a data-driven study}, DOI={<a href=\"https://doi.org/10.1007/s12525-022-00530-6\">10.1007/s12525-022-00530-6</a>}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda and Beverungen, Daniel}, year={2022} }"},"publication_status":"published","publication_identifier":{"issn":["1019-6781","1422-8890"]}},{"_id":"21242","project":[{"_id":"1","name":"SFB 901"},{"name":"SFB 901 - Project Area C","_id":"4"},{"name":"SFB 901 - Subproject C5","_id":"17"},{"_id":"97","name":"its OWL - Digital Business"}],"department":[{"_id":"276"}],"user_id":"477","language":[{"iso":"ger"}],"publication":"Wirtschaftsinformatik & Management","type":"journal_article","status":"public","date_updated":"2022-01-06T06:54:51Z","volume":13,"author":[{"first_name":"Hedda","id":"60612","full_name":"Lüttenberg, Hedda","last_name":"Lüttenberg"},{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"},{"last_name":"Poniatowski","full_name":"Poniatowski, Martin","id":"32441","first_name":"Martin"},{"first_name":"Dennis","full_name":"Kundisch, Dennis","id":"21117","last_name":"Kundisch"},{"first_name":"Nancy","last_name":"Wünderlich","full_name":"Wünderlich, Nancy","id":"36392"}],"date_created":"2021-02-16T13:33:57Z","title":"Drei Strategien zur Etablierung digitaler Plattformen in der Industrie","publication_status":"published","issue":"2","year":"2021","page":"120-131","intvolume":"        13","citation":{"bibtex":"@article{Lüttenberg_Beverungen_Poniatowski_Kundisch_Wünderlich_2021, title={Drei Strategien zur Etablierung digitaler Plattformen in der Industrie}, volume={13}, number={2}, journal={Wirtschaftsinformatik &#38; Management}, author={Lüttenberg, Hedda and Beverungen, Daniel and Poniatowski, Martin and Kundisch, Dennis and Wünderlich, Nancy}, year={2021}, pages={120–131} }","short":"H. Lüttenberg, D. Beverungen, M. Poniatowski, D. Kundisch, N. Wünderlich, Wirtschaftsinformatik &#38; Management 13 (2021) 120–131.","mla":"Lüttenberg, Hedda, et al. “Drei Strategien zur Etablierung digitaler Plattformen in der Industrie.” <i>Wirtschaftsinformatik &#38; Management</i>, vol. 13, no. 2, 2021, pp. 120–31.","apa":"Lüttenberg, H., Beverungen, D., Poniatowski, M., Kundisch, D., &#38; Wünderlich, N. (2021). Drei Strategien zur Etablierung digitaler Plattformen in der Industrie. <i>Wirtschaftsinformatik &#38; Management</i>, <i>13</i>(2), 120–131.","chicago":"Lüttenberg, Hedda, Daniel Beverungen, Martin Poniatowski, Dennis Kundisch, and Nancy Wünderlich. “Drei Strategien zur Etablierung digitaler Plattformen in der Industrie.” <i>Wirtschaftsinformatik &#38; Management</i> 13, no. 2 (2021): 120–31.","ieee":"H. Lüttenberg, D. Beverungen, M. Poniatowski, D. Kundisch, and N. Wünderlich, “Drei Strategien zur Etablierung digitaler Plattformen in der Industrie,” <i>Wirtschaftsinformatik &#38; Management</i>, vol. 13, no. 2, pp. 120–131, 2021.","ama":"Lüttenberg H, Beverungen D, Poniatowski M, Kundisch D, Wünderlich N. Drei Strategien zur Etablierung digitaler Plattformen in der Industrie. <i>Wirtschaftsinformatik &#38; Management</i>. 2021;13(2):120-131."}},{"citation":{"chicago":"Kucklick, Jan-Peter, Jennifer Müller, Daniel Beverungen, and Oliver Müller. “Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-Based Deep Learning Approach.” In <i>European Conference on Information Systems</i>, 2021.","ieee":"J.-P. Kucklick, J. Müller, D. Beverungen, and O. Müller, “Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach,” in <i>European Conference on Information Systems</i>, Virtual, 2021.","ama":"Kucklick J-P, Müller J, Beverungen D, Müller O. Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach. In: <i>European Conference on Information Systems</i>. ; 2021.","mla":"Kucklick, Jan-Peter, et al. “Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-Based Deep Learning Approach.” <i>European Conference on Information Systems</i>, 2021.","bibtex":"@inproceedings{Kucklick_Müller_Beverungen_Müller_2021, title={Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach}, booktitle={European Conference on Information Systems}, author={Kucklick, Jan-Peter and Müller, Jennifer and Beverungen, Daniel and Müller, Oliver}, year={2021} }","short":"J.-P. Kucklick, J. Müller, D. Beverungen, O. Müller, in: European Conference on Information Systems, 2021.","apa":"Kucklick, J.-P., Müller, J., Beverungen, D., &#38; Müller, O. (2021). Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach. In <i>European Conference on Information Systems</i>. Virtual."},"year":"2021","main_file_link":[{"open_access":"1","url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1022&context=ecis2021_rip"}],"conference":{"end_date":"2021-06-16","location":"Virtual","name":"ECIS 2021 - 29th European Conference on Information System","start_date":"2021-06-14"},"title":"Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach","author":[{"first_name":"Jan-Peter","last_name":"Kucklick","id":"77066","full_name":"Kucklick, Jan-Peter"},{"first_name":"Jennifer","id":"82872","full_name":"Müller, Jennifer","last_name":"Müller"},{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"},{"first_name":"Oliver","last_name":"Müller","id":"72849","full_name":"Müller, Oliver"}],"date_created":"2021-06-28T11:30:02Z","oa":"1","date_updated":"2022-01-06T06:55:35Z","status":"public","type":"conference","publication":"European Conference on Information Systems","language":[{"iso":"eng"}],"user_id":"71922","department":[{"_id":"196"},{"_id":"526"}],"_id":"22514"},{"doi":"10.1108/JOSM-03-2020-0066","date_updated":"2024-04-18T12:46:37Z","volume":32,"author":[{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"},{"id":"21117","full_name":"Kundisch, Dennis","last_name":"Kundisch","first_name":"Dennis"},{"last_name":"Wünderlich","id":"36392","full_name":"Wünderlich, Nancy","first_name":"Nancy"}],"intvolume":"        32","page":"507-532","citation":{"apa":"Beverungen, D., Kundisch, D., &#38; Wünderlich, N. (2021). Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. <i>Journal of Service Management</i>, <i>32</i>(4), 507–532. <a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">https://doi.org/10.1108/JOSM-03-2020-0066</a>","short":"D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.","bibtex":"@article{Beverungen_Kundisch_Wünderlich_2021, title={Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers}, volume={32}, DOI={<a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">10.1108/JOSM-03-2020-0066</a>}, number={4}, journal={Journal of Service Management}, publisher={Emerald Insight}, author={Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}, year={2021}, pages={507–532} }","mla":"Beverungen, Daniel, et al. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” <i>Journal of Service Management</i>, vol. 32, no. 4, Emerald Insight, 2021, pp. 507–32, doi:<a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">10.1108/JOSM-03-2020-0066</a>.","ieee":"D. Beverungen, D. Kundisch, and N. Wünderlich, “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers,” <i>Journal of Service Management</i>, vol. 32, no. 4, pp. 507–532, 2021, doi: <a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">10.1108/JOSM-03-2020-0066</a>.","chicago":"Beverungen, Daniel, Dennis Kundisch, and Nancy Wünderlich. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” <i>Journal of Service Management</i> 32, no. 4 (2021): 507–32. <a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">https://doi.org/10.1108/JOSM-03-2020-0066</a>.","ama":"Beverungen D, Kundisch D, Wünderlich N. Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. <i>Journal of Service Management</i>. 2021;32(4):507-532. doi:<a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">10.1108/JOSM-03-2020-0066</a>"},"publication_identifier":{"issn":["507-532"]},"publication_status":"published","article_type":"original","_id":"17860","project":[{"grant_number":"160364472","name":"SFB 901","_id":"1"},{"name":"SFB 901 - Project Area C","_id":"4"},{"_id":"17","name":"SFB 901 - Subproject C5"}],"department":[{"_id":"276"},{"_id":"181"}],"user_id":"59677","status":"public","type":"journal_article","title":"Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers","publisher":"Emerald Insight","date_created":"2020-08-12T12:12:36Z","year":"2021","quality_controlled":"1","issue":"4","keyword":["Smart service","Platform","Interdisciplinary research","Manufacturing company","Smart service provider","Platform economics","Information systems","Multi-sided markets","Business-to-business (B2B) markets"],"ddc":["380"],"language":[{"iso":"eng"}],"abstract":[{"text":"Purpose\r\nThe purpose of this paper is to identify strategic options and challenges that arise when an industrial firm moves from providing smart service toward providing a platform.\r\n\r\nDesign/methodology/approach\r\nThis conceptual study takes on a multidisciplinary research perspective that integrates concepts, theories and insights from service management and marketing, information systems and platform economics.\r\n\r\nFindings\r\nThe paper outlines three platform types – smart data platform, smart product platform and matching platform – as strategic options for firms that wish to evolve from smart service providers to platform providers.\r\n\r\nResearch limitations/implications\r\nInvestigating smart service platforms calls for launching interdisciplinary research initiatives. Promising research avenues are outlined to span boundaries that separate different research disciplines today.\r\n\r\nPractical implications\r\nManaging a successful transition from providing smart service toward providing a platform requires making significant investments in IT, platform-related capabilities and skills, as well as implement new approaches toward relationship management and brand-building.\r\n\r\nOriginality/value\r\nThe findings described in this paper are valuable to researchers in multiple disciplines seeking to develop and to justify theory related to platforms in industrial scenarios.","lang":"eng"}],"publication":"Journal of Service Management"},{"status":"public","type":"report","language":[{"iso":"ger"}],"series_title":"Traumjob IT - Durchstarten leicht gemacht 2021, e-fellows.net","user_id":"16205","department":[{"_id":"276"}],"_id":"20131","citation":{"apa":"Kundisch, D., &#38; Beverungen, D. (2020). <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i> (pp. 22–26). Martin, Slovakia.","short":"D. Kundisch, D. Beverungen, Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten, Martin, Slovakia, 2020.","bibtex":"@book{Kundisch_Beverungen_2020, place={Martin, Slovakia}, series={Traumjob IT - Durchstarten leicht gemacht 2021, e-fellows.net}, title={Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten}, author={Kundisch, Dennis and Beverungen, Daniel}, year={2020}, pages={22–26}, collection={Traumjob IT - Durchstarten leicht gemacht 2021, e-fellows.net} }","mla":"Kundisch, Dennis, and Daniel Beverungen. <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i>. 2020, pp. 22–26.","ama":"Kundisch D, Beverungen D. <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i>. Martin, Slovakia; 2020:22-26.","chicago":"Kundisch, Dennis, and Daniel Beverungen. <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i>. Traumjob IT - Durchstarten leicht gemacht 2021, e-fellows.net. Martin, Slovakia, 2020.","ieee":"D. Kundisch and D. Beverungen, <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i>. Martin, Slovakia, 2020, pp. 22–26."},"page":"22-26","place":"Martin, Slovakia","year":"2020","title":"Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten","date_created":"2020-10-20T11:04:14Z","author":[{"first_name":"Dennis","full_name":"Kundisch, Dennis","id":"21117","last_name":"Kundisch"},{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"}],"date_updated":"2022-01-06T06:54:20Z"},{"title":"Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions","doi":"10.3390/s20072099","main_file_link":[{"open_access":"1","url":"https://www.mdpi.com/1424-8220/20/7/2099"}],"oa":"1","date_updated":"2022-01-06T06:53:11Z","author":[{"last_name":"Hoffmann","full_name":"Hoffmann, Martin W.","first_name":"Martin W."},{"first_name":"Stephan","last_name":"Wildermuth","full_name":"Wildermuth, Stephan"},{"first_name":"Ralf","full_name":"Gitzel, Ralf","last_name":"Gitzel"},{"first_name":"Aydin","full_name":"Boyaci, Aydin","last_name":"Boyaci"},{"last_name":"Gebhardt","full_name":"Gebhardt, Jörg","first_name":"Jörg"},{"first_name":"Holger","full_name":"Kaul, Holger","last_name":"Kaul"},{"last_name":"Amihai","full_name":"Amihai, Ido","first_name":"Ido"},{"full_name":"Forg, Bodo","last_name":"Forg","first_name":"Bodo"},{"first_name":"Michael","full_name":"Suriyah, Michael","last_name":"Suriyah"},{"full_name":"Leibfried, Thomas","last_name":"Leibfried","first_name":"Thomas"},{"first_name":"Volker","last_name":"Stich","full_name":"Stich, Volker"},{"last_name":"Hicking","full_name":"Hicking, Jan","first_name":"Jan"},{"first_name":"Martin","full_name":"Bremer, Martin","last_name":"Bremer"},{"full_name":"Kaminski, Lars","last_name":"Kaminski","first_name":"Lars"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"},{"first_name":"Philipp","id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden"},{"first_name":"Tanja","id":"40795","full_name":"Tornede, Tanja","last_name":"Tornede"}],"date_created":"2020-07-28T09:47:36Z","year":"2020","citation":{"apa":"Hoffmann, M. W., Wildermuth, S., Gitzel, R., Boyaci, A., Gebhardt, J., Kaul, H., … Tornede, T. (2020). Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions. <i>Sensors</i>. <a href=\"https://doi.org/10.3390/s20072099\">https://doi.org/10.3390/s20072099</a>","mla":"Hoffmann, Martin W., et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.” <i>Sensors</i>, 2099, 2020, doi:<a href=\"https://doi.org/10.3390/s20072099\">10.3390/s20072099</a>.","bibtex":"@article{Hoffmann_Wildermuth_Gitzel_Boyaci_Gebhardt_Kaul_Amihai_Forg_Suriyah_Leibfried_et al._2020, title={Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions}, DOI={<a href=\"https://doi.org/10.3390/s20072099\">10.3390/s20072099</a>}, number={2099}, journal={Sensors}, author={Hoffmann, Martin W. and Wildermuth, Stephan and Gitzel, Ralf and Boyaci, Aydin and Gebhardt, Jörg and Kaul, Holger and Amihai, Ido and Forg, Bodo and Suriyah, Michael and Leibfried, Thomas and et al.}, year={2020} }","short":"M.W. Hoffmann, S. Wildermuth, R. Gitzel, A. Boyaci, J. Gebhardt, H. Kaul, I. Amihai, B. Forg, M. Suriyah, T. Leibfried, V. Stich, J. Hicking, M. Bremer, L. Kaminski, D. Beverungen, P. zur Heiden, T. Tornede, Sensors (2020).","chicago":"Hoffmann, Martin W., Stephan Wildermuth, Ralf Gitzel, Aydin Boyaci, Jörg Gebhardt, Holger Kaul, Ido Amihai, et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.” <i>Sensors</i>, 2020. <a href=\"https://doi.org/10.3390/s20072099\">https://doi.org/10.3390/s20072099</a>.","ieee":"M. W. Hoffmann <i>et al.</i>, “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions,” <i>Sensors</i>, 2020.","ama":"Hoffmann MW, Wildermuth S, Gitzel R, et al. Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions. <i>Sensors</i>. 2020. doi:<a href=\"https://doi.org/10.3390/s20072099\">10.3390/s20072099</a>"},"publication_identifier":{"issn":["1424-8220"]},"publication_status":"published","article_number":"2099","language":[{"iso":"eng"}],"_id":"17426","user_id":"40795","abstract":[{"text":"<jats:p>The development of renewable energies and smart mobility has profoundly impacted the future of the distribution grid. An increasing bidirectional energy flow stresses the assets of the distribution grid, especially medium voltage switchgear. This calls for improved maintenance strategies to prevent critical failures. Predictive maintenance, a maintenance strategy relying on current condition data of assets, serves as a guideline. Novel sensors covering thermal, mechanical, and partial discharge aspects of switchgear, enable continuous condition monitoring of some of the most critical assets of the distribution grid. Combined with machine learning algorithms, the demands put on the distribution grid by the energy and mobility revolutions can be handled. In this paper, we review the current state-of-the-art of all aspects of condition monitoring for medium voltage switchgear. Furthermore, we present an approach to develop a predictive maintenance system based on novel sensors and machine learning. We show how the existing medium voltage grid infrastructure can adapt these new needs on an economic scale.</jats:p>","lang":"eng"}],"status":"public","publication":"Sensors","type":"journal_article"},{"language":[{"iso":"eng"}],"_id":"16947","department":[{"_id":"195"}],"user_id":"23633","status":"public","publication":"Proceedings of the 28th European Conference on Information Systems","type":"conference","title":"Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs","conference":{"name":"Proceedings of the 28th European Conference on Information Systems","location":"Marrakech, Morroco"},"date_updated":"2022-01-06T06:52:59Z","author":[{"last_name":"Weinzierl","full_name":"Weinzierl, Sven","first_name":"Sven"},{"full_name":"Wolf, Verena","id":"23633","last_name":"Wolf","first_name":"Verena"},{"last_name":"Pauli","full_name":"Pauli, Tobias","first_name":"Tobias"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"},{"last_name":"Matzner","full_name":"Matzner, Martin","first_name":"Martin"}],"date_created":"2020-05-11T10:28:41Z","place":"Marrakech, Morroco","year":"2020","citation":{"apa":"Weinzierl, S., Wolf, V., Pauli, T., Beverungen, D., &#38; Matzner, M. (2020). Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs. In <i>Proceedings of the 28th European Conference on Information Systems</i>. Marrakech, Morroco.","short":"S. Weinzierl, V. Wolf, T. Pauli, D. Beverungen, M. Matzner, in: Proceedings of the 28th European Conference on Information Systems, Marrakech, Morroco, 2020.","mla":"Weinzierl, Sven, et al. “Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs.” <i>Proceedings of the 28th European Conference on Information Systems</i>, 2020.","bibtex":"@inproceedings{Weinzierl_Wolf_Pauli_Beverungen_Matzner_2020, place={Marrakech, Morroco}, title={Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs}, booktitle={Proceedings of the 28th European Conference on Information Systems}, author={Weinzierl, Sven and Wolf, Verena and Pauli, Tobias and Beverungen, Daniel and Matzner, Martin}, year={2020} }","ama":"Weinzierl S, Wolf V, Pauli T, Beverungen D, Matzner M. Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs. In: <i>Proceedings of the 28th European Conference on Information Systems</i>. Marrakech, Morroco; 2020.","chicago":"Weinzierl, Sven, Verena Wolf, Tobias Pauli, Daniel Beverungen, and Martin Matzner. “Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs.” In <i>Proceedings of the 28th European Conference on Information Systems</i>. Marrakech, Morroco, 2020.","ieee":"S. Weinzierl, V. Wolf, T. Pauli, D. Beverungen, and M. Matzner, “Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs,” in <i>Proceedings of the 28th European Conference on Information Systems</i>, Marrakech, Morroco, 2020."}},{"language":[{"iso":"eng"}],"_id":"15501","user_id":"23633","department":[{"_id":"195"}],"status":"public","type":"conference","publication":"Proceedings of the 15th International Conference on Wirtschaftsinformatik","title":"Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications","date_updated":"2022-01-06T06:52:28Z","author":[{"full_name":"Wolf, Verena","id":"23633","last_name":"Wolf","first_name":"Verena"},{"first_name":"Alena","last_name":"Franke","full_name":"Franke, Alena"},{"full_name":"Bartelheimer, Christian","id":"49160","last_name":"Bartelheimer","first_name":"Christian"},{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"}],"date_created":"2020-01-13T12:23:59Z","year":"2020","place":"Potsdam, Germany","citation":{"chicago":"Wolf, Verena, Alena Franke, Christian Bartelheimer, and Daniel Beverungen. “Establishing Smart Service Systems Is a Challenge: A Case Study on Pitfalls and Implications.” In <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>. Potsdam, Germany, 2020.","ieee":"V. Wolf, A. Franke, C. Bartelheimer, and D. Beverungen, “Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications,” in <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>, 2020.","ama":"Wolf V, Franke A, Bartelheimer C, Beverungen D. Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications. In: <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>. Potsdam, Germany; 2020.","apa":"Wolf, V., Franke, A., Bartelheimer, C., &#38; Beverungen, D. (2020). Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications. In <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>. Potsdam, Germany.","short":"V. Wolf, A. Franke, C. Bartelheimer, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, Germany, 2020.","mla":"Wolf, Verena, et al. “Establishing Smart Service Systems Is a Challenge: A Case Study on Pitfalls and Implications.” <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>, 2020.","bibtex":"@inproceedings{Wolf_Franke_Bartelheimer_Beverungen_2020, place={Potsdam, Germany}, title={Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications}, booktitle={Proceedings of the 15th International Conference on Wirtschaftsinformatik}, author={Wolf, Verena and Franke, Alena and Bartelheimer, Christian and Beverungen, Daniel}, year={2020} }"}},{"quality_controlled":"1","year":"2020","date_created":"2020-03-13T07:05:24Z","title":"Designing City Center Area Recommendation Systems ","publication":"Proceedings of the 15th International Conference on Wirtschaftsinformatik","file":[{"file_name":"E1_City_recommendations_Master_final.pdf","file_id":"16286","access_level":"closed","file_size":1370273,"date_created":"2020-03-13T06:58:54Z","creator":"pzh","date_updated":"2020-03-13T06:58:54Z","relation":"main_file","success":1,"content_type":"application/pdf"}],"abstract":[{"text":"To  decide  in  which  part  of  town to  open  stores,  high  street  retailers consult  statistical  data  on  customers  and  cities,  but  they  cannot  analyze  their customers’  shopping  behavior  and  geospatial  features  of  a  city  due  to  missing data.  While  previous  research  has  proposed  recommendation  systems  and decision  aids  that  address  this  type  of  decision  problem –  including  factory location  and  assortment  planning –  there  currently  is no design  knowledge available  to  prescribe  the  design  of  city  center  area  recommendation  systems (CCARS).   We   set   out   to   design   a   software   prototype   considering   local customers’  shopping  interests  and  geospatial  data  on  their  shopping  trips  for retail site selection.  With real data on 500 customers and 1,100 shopping trips, we demonstrate and evaluate our IT artifact. Our results illustrate how retailers and public town center managers can use CCARS for spatial location selection, growing retailers’ profits and a city center’s attractiveness for its citizens.","lang":"eng"}],"language":[{"iso":"eng"}],"keyword":["Town Center Management","High Street Retail","Recommender Systems","Geospatial Recommendations","Design Science Research"],"ddc":["000"],"has_accepted_license":"1","publication_status":"published","citation":{"chicago":"Heiden, Philipp zur, Carsten Ingo Berendes, and Daniel Beverungen. “Designing City Center Area Recommendation Systems .” In <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>. Potsdam, 2020. <a href=\"https://doi.org/doi.org/10.30844/wi_2020_e1-heiden\">https://doi.org/doi.org/10.30844/wi_2020_e1-heiden</a>.","ieee":"P. zur Heiden, C. I. Berendes, and D. Beverungen, “Designing City Center Area Recommendation Systems ,” in <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>, Potsdam, 2020.","ama":"zur Heiden P, Berendes CI, Beverungen D. Designing City Center Area Recommendation Systems . In: <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>. Potsdam; 2020. doi:<a href=\"https://doi.org/doi.org/10.30844/wi_2020_e1-heiden\">doi.org/10.30844/wi_2020_e1-heiden</a>","apa":"zur Heiden, P., Berendes, C. I., &#38; Beverungen, D. (2020). Designing City Center Area Recommendation Systems . In <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>. Potsdam. <a href=\"https://doi.org/doi.org/10.30844/wi_2020_e1-heiden\">https://doi.org/doi.org/10.30844/wi_2020_e1-heiden</a>","bibtex":"@inproceedings{zur Heiden_Berendes_Beverungen_2020, place={Potsdam}, title={Designing City Center Area Recommendation Systems }, DOI={<a href=\"https://doi.org/doi.org/10.30844/wi_2020_e1-heiden\">doi.org/10.30844/wi_2020_e1-heiden</a>}, booktitle={Proceedings of the 15th International Conference on Wirtschaftsinformatik}, author={zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2020} }","mla":"zur Heiden, Philipp, et al. “Designing City Center Area Recommendation Systems .” <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>, 2020, doi:<a href=\"https://doi.org/doi.org/10.30844/wi_2020_e1-heiden\">doi.org/10.30844/wi_2020_e1-heiden</a>.","short":"P. zur Heiden, C.I. Berendes, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, 2020."},"place":"Potsdam","author":[{"first_name":"Philipp","full_name":"zur Heiden, Philipp","id":"64394","last_name":"zur Heiden"},{"first_name":"Carsten Ingo","full_name":"Berendes, Carsten Ingo","id":"53344","last_name":"Berendes"},{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"}],"date_updated":"2022-01-06T06:52:48Z","oa":"1","conference":{"start_date":"2020-03-07","name":"15th International Conference on Wirtschaftsinformatik","location":"Potsdam","end_date":"2020-03-11"},"doi":"doi.org/10.30844/wi_2020_e1-heiden","main_file_link":[{"open_access":"1","url":"https://library.gito.de/open-access-pdf/E1_City_recommendations_Master_final.pdf"}],"type":"conference","status":"public","department":[{"_id":"526"}],"user_id":"64394","_id":"16285","project":[{"name":"​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen","_id":"35","grant_number":"​02K15A073"}],"file_date_updated":"2020-03-13T06:58:54Z"},{"abstract":[{"lang":"eng","text":"<jats:p>The development of renewable energies and smart mobility has profoundly impacted the future of the distribution grid. An increasing bidirectional energy flow stresses the assets of the distribution grid, especially medium voltage switchgear. This calls for improved maintenance strategies to prevent critical failures. Predictive maintenance, a maintenance strategy relying on current condition data of assets, serves as a guideline. Novel sensors covering thermal, mechanical, and partial discharge aspects of switchgear, enable continuous condition monitoring of some of the most critical assets of the distribution grid. Combined with machine learning algorithms, the demands put on the distribution grid by the energy and mobility revolutions can be handled. In this paper, we review the current state-of-the-art of all aspects of condition monitoring for medium voltage switchgear. Furthermore, we present an approach to develop a predictive maintenance system based on novel sensors and machine learning. We show how the existing medium voltage grid infrastructure can adapt these new needs on an economic scale.</jats:p>"}],"status":"public","publication":"Sensors","type":"journal_article","keyword":["Electrical and Electronic Engineering","Biochemistry","Instrumentation","Atomic and Molecular Physics","and Optics","Analytical Chemistry"],"article_number":"2099","language":[{"iso":"eng"}],"_id":"35723","department":[{"_id":"526"}],"user_id":"21671","year":"2020","intvolume":"        20","citation":{"ieee":"M. W. Hoffmann <i>et al.</i>, “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions,” <i>Sensors</i>, vol. 20, no. 7, Art. no. 2099, 2020, doi: <a href=\"https://doi.org/10.3390/s20072099\">10.3390/s20072099</a>.","chicago":"Hoffmann, Martin W., Stephan Wildermuth, Ralf Gitzel, Aydin Boyaci, Jörg Gebhardt, Holger Kaul, Ido Amihai, et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.” <i>Sensors</i> 20, no. 7 (2020). <a href=\"https://doi.org/10.3390/s20072099\">https://doi.org/10.3390/s20072099</a>.","ama":"Hoffmann MW, Wildermuth S, Gitzel R, et al. Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions. <i>Sensors</i>. 2020;20(7). doi:<a href=\"https://doi.org/10.3390/s20072099\">10.3390/s20072099</a>","apa":"Hoffmann, M. W., Wildermuth, S., Gitzel, R., Boyaci, A., Gebhardt, J., Kaul, H., Amihai, I., Forg, B., Suriyah, M., Leibfried, T., Stich, V., Hicking, J., Bremer, M., Kaminski, L., Beverungen, D., zur Heiden, P., &#38; Tornede, T. (2020). Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions. <i>Sensors</i>, <i>20</i>(7), Article 2099. <a href=\"https://doi.org/10.3390/s20072099\">https://doi.org/10.3390/s20072099</a>","bibtex":"@article{Hoffmann_Wildermuth_Gitzel_Boyaci_Gebhardt_Kaul_Amihai_Forg_Suriyah_Leibfried_et al._2020, title={Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions}, volume={20}, DOI={<a href=\"https://doi.org/10.3390/s20072099\">10.3390/s20072099</a>}, number={72099}, journal={Sensors}, publisher={MDPI AG}, author={Hoffmann, Martin W. and Wildermuth, Stephan and Gitzel, Ralf and Boyaci, Aydin and Gebhardt, Jörg and Kaul, Holger and Amihai, Ido and Forg, Bodo and Suriyah, Michael and Leibfried, Thomas and et al.}, year={2020} }","mla":"Hoffmann, Martin W., et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.” <i>Sensors</i>, vol. 20, no. 7, 2099, MDPI AG, 2020, doi:<a href=\"https://doi.org/10.3390/s20072099\">10.3390/s20072099</a>.","short":"M.W. Hoffmann, S. Wildermuth, R. Gitzel, A. Boyaci, J. Gebhardt, H. Kaul, I. Amihai, B. Forg, M. Suriyah, T. Leibfried, V. Stich, J. Hicking, M. Bremer, L. Kaminski, D. Beverungen, P. zur Heiden, T. Tornede, Sensors 20 (2020)."},"publication_identifier":{"issn":["1424-8220"]},"publication_status":"published","issue":"7","title":"Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions","doi":"10.3390/s20072099","publisher":"MDPI AG","date_updated":"2023-01-10T09:53:13Z","volume":20,"date_created":"2023-01-10T09:39:14Z","author":[{"first_name":"Martin W.","full_name":"Hoffmann, Martin W.","last_name":"Hoffmann"},{"last_name":"Wildermuth","full_name":"Wildermuth, Stephan","first_name":"Stephan"},{"first_name":"Ralf","last_name":"Gitzel","full_name":"Gitzel, Ralf"},{"first_name":"Aydin","last_name":"Boyaci","full_name":"Boyaci, Aydin"},{"full_name":"Gebhardt, Jörg","last_name":"Gebhardt","first_name":"Jörg"},{"last_name":"Kaul","full_name":"Kaul, Holger","first_name":"Holger"},{"last_name":"Amihai","full_name":"Amihai, Ido","first_name":"Ido"},{"first_name":"Bodo","full_name":"Forg, Bodo","last_name":"Forg"},{"full_name":"Suriyah, Michael","last_name":"Suriyah","first_name":"Michael"},{"last_name":"Leibfried","full_name":"Leibfried, Thomas","first_name":"Thomas"},{"full_name":"Stich, Volker","last_name":"Stich","first_name":"Volker"},{"first_name":"Jan","last_name":"Hicking","full_name":"Hicking, Jan"},{"full_name":"Bremer, Martin","last_name":"Bremer","first_name":"Martin"},{"first_name":"Lars","last_name":"Kaminski","full_name":"Kaminski, Lars"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"},{"first_name":"Philipp","full_name":"zur Heiden, Philipp","id":"64394","last_name":"zur Heiden"},{"full_name":"Tornede, Tanja","last_name":"Tornede","first_name":"Tanja"}]},{"title":"Seven Paradoxes of Business Process Management in a Hyper-Connected World","date_created":"2020-06-24T10:40:45Z","publisher":"SpringerNature","year":"2020","quality_controlled":"1","language":[{"iso":"eng"}],"keyword":["Business process management (BPM)","Social computing","Smart devices","Big data analytics","Real-time computing","BPM life-cycle"],"ddc":["380"],"file":[{"creator":"dabe","date_created":"2024-04-18T12:49:25Z","date_updated":"2024-04-18T12:49:25Z","file_name":"Business_Process_Management_in_a_Hyperconnected_World.pdf","access_level":"closed","file_id":"53574","file_size":360869,"content_type":"application/pdf","relation":"main_file","success":1}],"abstract":[{"lang":"eng","text":"Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field."}],"publication":"Business & Information Systems Engineering","doi":"10.1007/s12599-020-00646-z","volume":63,"author":[{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"},{"last_name":"Buijs","full_name":"Buijs, Joos C. A. M.","first_name":"Joos C. A. M."},{"first_name":"Jörg","last_name":"Becker","full_name":"Becker, Jörg"},{"full_name":"Di Ciccio, Claudio","last_name":"Di Ciccio","first_name":"Claudio"},{"last_name":"van der Aalst","full_name":"van der Aalst, Wil M. P.","first_name":"Wil M. P."},{"first_name":"Christian","last_name":"Bartelheimer","full_name":"Bartelheimer, Christian","id":"49160"},{"last_name":"vom Brocke","full_name":"vom Brocke, Jan","first_name":"Jan"},{"full_name":"Comuzzi, Marco","last_name":"Comuzzi","first_name":"Marco"},{"last_name":"Kraume","full_name":"Kraume, Karsten","first_name":"Karsten"},{"first_name":"Henrik","last_name":"Leopold","full_name":"Leopold, Henrik"},{"last_name":"Matzner","full_name":"Matzner, Martin","first_name":"Martin"},{"first_name":"Jan","full_name":"Mendling, Jan","last_name":"Mendling"},{"last_name":"Ogonek","full_name":"Ogonek, Nadine","first_name":"Nadine"},{"first_name":"Till","last_name":"Post","full_name":"Post, Till"},{"last_name":"Resinas","full_name":"Resinas, Manuel","first_name":"Manuel"},{"first_name":"Kate","full_name":"Revoredo, Kate","last_name":"Revoredo"},{"first_name":"Adela","last_name":"del-Río-Ortega","full_name":"del-Río-Ortega, Adela"},{"first_name":"Marcello","full_name":"La Rosa, Marcello","last_name":"La Rosa"},{"first_name":"Flávia Maria","full_name":"Santoro, Flávia Maria","last_name":"Santoro"},{"last_name":"Solti","full_name":"Solti, Andreas","first_name":"Andreas"},{"first_name":"Minseok","full_name":"Song, Minseok","last_name":"Song"},{"first_name":"Armin","full_name":"Stein, Armin","last_name":"Stein"},{"first_name":"Matthias","last_name":"Stierle","full_name":"Stierle, Matthias"},{"last_name":"Wolf","full_name":"Wolf, Verena","id":"23633","first_name":"Verena"}],"date_updated":"2024-04-18T12:50:57Z","page":"145-156","intvolume":"        63","citation":{"apa":"Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst, W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold, H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K., del-Río-Ortega, A., La Rosa, M., Santoro, F. M., … Wolf, V. (2020). Seven Paradoxes of Business Process Management in a Hyper-Connected World. <i>Business &#38; Information Systems Engineering</i>, <i>63</i>, 145–156. <a href=\"https://doi.org/10.1007/s12599-020-00646-z\">https://doi.org/10.1007/s12599-020-00646-z</a>","short":"D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst, C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner, J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M. La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business &#38; Information Systems Engineering 63 (2020) 145–156.","mla":"Beverungen, Daniel, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” <i>Business &#38; Information Systems Engineering</i>, vol. 63, SpringerNature, 2020, pp. 145–56, doi:<a href=\"https://doi.org/10.1007/s12599-020-00646-z\">10.1007/s12599-020-00646-z</a>.","bibtex":"@article{Beverungen_Buijs_Becker_Di Ciccio_van der Aalst_Bartelheimer_vom Brocke_Comuzzi_Kraume_Leopold_et al._2020, title={Seven Paradoxes of Business Process Management in a Hyper-Connected World}, volume={63}, DOI={<a href=\"https://doi.org/10.1007/s12599-020-00646-z\">10.1007/s12599-020-00646-z</a>}, journal={Business &#38; Information Systems Engineering}, publisher={SpringerNature}, author={Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio, Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke, Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and et al.}, year={2020}, pages={145–156} }","ama":"Beverungen D, Buijs JCAM, Becker J, et al. Seven Paradoxes of Business Process Management in a Hyper-Connected World. <i>Business &#38; Information Systems Engineering</i>. 2020;63:145-156. doi:<a href=\"https://doi.org/10.1007/s12599-020-00646-z\">10.1007/s12599-020-00646-z</a>","ieee":"D. Beverungen <i>et al.</i>, “Seven Paradoxes of Business Process Management in a Hyper-Connected World,” <i>Business &#38; Information Systems Engineering</i>, vol. 63, pp. 145–156, 2020, doi: <a href=\"https://doi.org/10.1007/s12599-020-00646-z\">10.1007/s12599-020-00646-z</a>.","chicago":"Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” <i>Business &#38; Information Systems Engineering</i> 63 (2020): 145–56. <a href=\"https://doi.org/10.1007/s12599-020-00646-z\">https://doi.org/10.1007/s12599-020-00646-z</a>."},"has_accepted_license":"1","publication_identifier":{"issn":["2363-7005","1867-0202"]},"publication_status":"published","file_date_updated":"2024-04-18T12:49:25Z","article_type":"original","department":[{"_id":"526"}],"user_id":"59677","_id":"17156","project":[{"call_identifier":"MSCA-RISE-2014","name":"RISE_BPM: Propelling Business Process Management by Research and Innovation Staff Exchange","_id":"1070","grant_number":"645751"}],"status":"public","type":"journal_article"},{"year":"2019","citation":{"mla":"Wolf, Verena, et al. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” <i>Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)</i>, 2019.","short":"V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.","bibtex":"@inproceedings{Wolf_Bartelheimer_Beverungen_2019, title={Digitalization of Work Systems—An Organizational Routines’ Perspective}, booktitle={Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)}, author={Wolf, Verena and Bartelheimer, Christian and Beverungen, Daniel}, year={2019} }","apa":"Wolf, V., Bartelheimer, C., &#38; Beverungen, D. (2019). Digitalization of Work Systems—An Organizational Routines’ Perspective. In <i>Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)</i>. Maui, Hawaii.","ieee":"V. Wolf, C. Bartelheimer, and D. Beverungen, “Digitalization of Work Systems—An Organizational Routines’ Perspective,” in <i>Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)</i>, Maui, Hawaii, 2019.","chicago":"Wolf, Verena, Christian Bartelheimer, and Daniel Beverungen. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” In <i>Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)</i>, 2019.","ama":"Wolf V, Bartelheimer C, Beverungen D. Digitalization of Work Systems—An Organizational Routines’ Perspective. In: <i>Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)</i>. ; 2019."},"title":"Digitalization of Work Systems—An Organizational Routines’ Perspective","conference":{"start_date":"2019-01-08","name":"52nd Hawaii International Conference on System Sciences (HICSS-52)","location":"Maui, Hawaii","end_date":"2019-01-11"},"date_updated":"2022-01-06T07:01:08Z","date_created":"2018-09-19T14:13:19Z","author":[{"last_name":"Wolf","full_name":"Wolf, Verena","id":"23633","first_name":"Verena"},{"full_name":"Bartelheimer, Christian","id":"49160","last_name":"Bartelheimer","first_name":"Christian"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"}],"status":"public","publication":"Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52)","type":"conference","language":[{"iso":"eng"}],"_id":"4517","department":[{"_id":"526"}],"user_id":"1112"},{"language":[{"iso":"ger"}],"_id":"7622","department":[{"_id":"276"}],"series_title":"Perspektiven für Informatiker 2020, e-fellows.net","user_id":"16205","status":"public","type":"report","title":"Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten","date_updated":"2022-01-06T07:03:41Z","author":[{"first_name":"Dennis","last_name":"Kundisch","full_name":"Kundisch, Dennis","id":"21117"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"}],"date_created":"2019-02-11T12:39:15Z","place":"Martin, Slovakia","year":"2019","page":"22-26","citation":{"chicago":"Kundisch, Dennis, and Daniel Beverungen. <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i>. Perspektiven für Informatiker 2020, e-fellows.net. Martin, Slovakia, 2019.","ieee":"D. Kundisch and D. Beverungen, <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i>. Martin, Slovakia, 2019, pp. 22–26.","ama":"Kundisch D, Beverungen D. <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i>. Martin, Slovakia; 2019:22-26.","apa":"Kundisch, D., &#38; Beverungen, D. (2019). <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i> (pp. 22–26). Martin, Slovakia.","mla":"Kundisch, Dennis, and Daniel Beverungen. <i>Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten</i>. 2019, pp. 22–26.","short":"D. Kundisch, D. Beverungen, Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten, Martin, Slovakia, 2019.","bibtex":"@book{Kundisch_Beverungen_2019, place={Martin, Slovakia}, series={Perspektiven für Informatiker 2020, e-fellows.net}, title={Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten}, author={Kundisch, Dennis and Beverungen, Daniel}, year={2019}, pages={22–26}, collection={Perspektiven für Informatiker 2020, e-fellows.net} }"}},{"status":"public","type":"conference","publication":"Proceedings of the 27th European Conference on Information Systems (ECIS)","language":[{"iso":"eng"}],"user_id":"49160","department":[{"_id":"526"}],"_id":"9617","citation":{"ieee":"J. H. Betzing, C. Bartelheimer, M. Niemann, C. I. Berendes, and D. Beverungen, “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail,” in <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>, Stockholm, 2019.","chicago":"Betzing, Jan H., Christian Bartelheimer, Marco Niemann, Carsten Ingo Berendes, and Daniel Beverungen. “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.” In <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden, 2019.","ama":"Betzing JH, Bartelheimer C, Niemann M, Berendes CI, Beverungen D. Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail. In: <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden; 2019.","short":"J.H. Betzing, C. Bartelheimer, M. Niemann, C.I. Berendes, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.","bibtex":"@inproceedings{Betzing_Bartelheimer_Niemann_Berendes_Beverungen_2019, place={Stockholm-Uppsala, Sweden}, title={Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail}, booktitle={Proceedings of the 27th European Conference on Information Systems (ECIS)}, author={Betzing, Jan H. and Bartelheimer, Christian and Niemann, Marco and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2019} }","mla":"Betzing, Jan H., et al. “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.” <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>, 2019.","apa":"Betzing, J. H., Bartelheimer, C., Niemann, M., Berendes, C. I., &#38; Beverungen, D. (2019). Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail. In <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden."},"place":"Stockholm-Uppsala, Sweden","year":"2019","conference":{"name":"ECIS 2019","location":"Stockholm"},"title":"Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail","date_created":"2019-05-06T10:51:43Z","author":[{"last_name":"Betzing","full_name":"Betzing, Jan H.","first_name":"Jan H."},{"full_name":"Bartelheimer, Christian","id":"49160","last_name":"Bartelheimer","first_name":"Christian"},{"first_name":"Marco","full_name":"Niemann, Marco","last_name":"Niemann"},{"last_name":"Berendes","full_name":"Berendes, Carsten Ingo","id":"53344","first_name":"Carsten Ingo"},{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"}],"date_updated":"2022-01-06T07:04:17Z"},{"year":"2019","place":"Stockholm-Uppsala, Sweden","citation":{"ama":"Wolf V, Beverungen D. Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective. In: <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden; 2019.","chicago":"Wolf, Verena, and Daniel Beverungen. “Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective.” In <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden, 2019.","ieee":"V. Wolf and D. Beverungen, “Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective,” in <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>, Stockholm-Uppsala, Sweden, 2019.","short":"V. Wolf, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.","bibtex":"@inproceedings{Wolf_Beverungen_2019, place={Stockholm-Uppsala, Sweden}, title={Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective}, booktitle={Proceedings of the 27th European Conference on Information Systems (ECIS)}, author={Wolf, Verena and Beverungen, Daniel}, year={2019} }","mla":"Wolf, Verena, and Daniel Beverungen. “Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective.” <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>, 2019.","apa":"Wolf, V., &#38; Beverungen, D. (2019). Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective. In <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden."},"title":"Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective","conference":{"name":"27th European Conference on Information Systems","start_date":"2019-06-10","end_date":"2019-06-14","location":"Stockholm-Uppsala, Sweden"},"date_updated":"2022-01-06T07:04:18Z","date_created":"2019-05-07T14:11:29Z","author":[{"first_name":"Verena","last_name":"Wolf","full_name":"Wolf, Verena","id":"23633"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"}],"abstract":[{"text":"Employees’ acceptance and resistance of new technology and social structure are frequently examined in Information Systems research. Resistance is expressed in various forms, including a lack of cooperation, workarounds, and physical sabotage. Workarounds, in particular, have a dual nature and can refer to both, undesirable behavior that contradicts organizational struc-ture and to desired organizational innovation. While antecedents and different forms of worka-rounds have been explored, literature has remained silent on how and why workarounds of an individual employee can affect activities performed by other employees and thereby, change work routines on an organizational level. Since employees’ day-to-day performances constitute the ostensive patterns of a routine, we argue that workarounds will not only impact performanc-es of adjacent routines, but also transform the organization as a social structure. With a prelim-inary set of qualitative data from 24 interviews, we used a multiple case study design to concep-tualize six patterns that illustrate how and why workarounds can spread through an organiza-tion. The patterns are systematized by a framework that considers three types of collaboration and two types of handoffs across routines. This first evidence points at the nature of complex desired and undesired consequences that can emerge through workarounds performed in an organization.","lang":"eng"}],"status":"public","type":"conference","publication":"Proceedings of the 27th European Conference on Information Systems (ECIS)","keyword":["Resistance","Workaround","Organizational Routines","Structuration Theory"],"language":[{"iso":"eng"}],"_id":"9676","user_id":"23633"},{"status":"public","publication":"Business Research","type":"journal_article","language":[{"iso":"eng"}],"_id":"12929","department":[{"_id":"526"}],"user_id":"21671","year":"2019","citation":{"ama":"Bräuer S, Plenter F, Klör B, Monhof M, Beverungen D, Becker J. Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles. <i>Business Research</i>. 2019. doi:<a href=\"https://doi.org/10.1007/s40685-019-0091-9\">10.1007/s40685-019-0091-9</a>","chicago":"Bräuer, Sebastian, Florian Plenter, Benjamin Klör, Markus Monhof, Daniel Beverungen, and Jörg Becker. “Transactions for Trading Used Electric Vehicle Batteries: Theoretical Underpinning and Information Systems Design Principles.” <i>Business Research</i>, 2019. <a href=\"https://doi.org/10.1007/s40685-019-0091-9\">https://doi.org/10.1007/s40685-019-0091-9</a>.","ieee":"S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, and J. Becker, “Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles,” <i>Business Research</i>, 2019.","bibtex":"@article{Bräuer_Plenter_Klör_Monhof_Beverungen_Becker_2019, title={Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles}, DOI={<a href=\"https://doi.org/10.1007/s40685-019-0091-9\">10.1007/s40685-019-0091-9</a>}, journal={Business Research}, author={Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus and Beverungen, Daniel and Becker, Jörg}, year={2019} }","mla":"Bräuer, Sebastian, et al. “Transactions for Trading Used Electric Vehicle Batteries: Theoretical Underpinning and Information Systems Design Principles.” <i>Business Research</i>, 2019, doi:<a href=\"https://doi.org/10.1007/s40685-019-0091-9\">10.1007/s40685-019-0091-9</a>.","short":"S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, J. Becker, Business Research (2019).","apa":"Bräuer, S., Plenter, F., Klör, B., Monhof, M., Beverungen, D., &#38; Becker, J. (2019). Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles. <i>Business Research</i>. <a href=\"https://doi.org/10.1007/s40685-019-0091-9\">https://doi.org/10.1007/s40685-019-0091-9</a>"},"publication_identifier":{"issn":["2198-3402","2198-2627"]},"publication_status":"published","title":"Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles","doi":"10.1007/s40685-019-0091-9","date_updated":"2022-01-06T06:51:26Z","date_created":"2019-08-14T08:48:58Z","author":[{"first_name":"Sebastian","last_name":"Bräuer","full_name":"Bräuer, Sebastian"},{"full_name":"Plenter, Florian","last_name":"Plenter","first_name":"Florian"},{"full_name":"Klör, Benjamin","last_name":"Klör","first_name":"Benjamin"},{"first_name":"Markus","last_name":"Monhof","full_name":"Monhof, Markus"},{"first_name":"Daniel","id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen"},{"last_name":"Becker","full_name":"Becker, Jörg","first_name":"Jörg"}]},{"publication_identifier":{"issn":["1350-1917","1365-2575"]},"publication_status":"published","citation":{"ama":"Beverungen D, Breidbach CF, Poeppelbuss J, Tuunainen VK. Smart service systems: An interdisciplinary perspective. <i>Information Systems Journal</i>. 2019. doi:<a href=\"https://doi.org/10.1111/isj.12275\">10.1111/isj.12275</a>","ieee":"D. Beverungen, C. F. Breidbach, J. Poeppelbuss, and V. K. Tuunainen, “Smart service systems: An interdisciplinary perspective,” <i>Information Systems Journal</i>, 2019.","chicago":"Beverungen, Daniel, Christoph F. Breidbach, Jens Poeppelbuss, and Virpi Kristiina Tuunainen. “Smart Service Systems: An Interdisciplinary Perspective.” <i>Information Systems Journal</i>, 2019. <a href=\"https://doi.org/10.1111/isj.12275\">https://doi.org/10.1111/isj.12275</a>.","apa":"Beverungen, D., Breidbach, C. F., Poeppelbuss, J., &#38; Tuunainen, V. K. (2019). Smart service systems: An interdisciplinary perspective. <i>Information Systems Journal</i>. <a href=\"https://doi.org/10.1111/isj.12275\">https://doi.org/10.1111/isj.12275</a>","bibtex":"@article{Beverungen_Breidbach_Poeppelbuss_Tuunainen_2019, title={Smart service systems: An interdisciplinary perspective}, DOI={<a href=\"https://doi.org/10.1111/isj.12275\">10.1111/isj.12275</a>}, journal={Information Systems Journal}, author={Beverungen, Daniel and Breidbach, Christoph F. and Poeppelbuss, Jens and Tuunainen, Virpi Kristiina}, year={2019} }","mla":"Beverungen, Daniel, et al. “Smart Service Systems: An Interdisciplinary Perspective.” <i>Information Systems Journal</i>, 2019, doi:<a href=\"https://doi.org/10.1111/isj.12275\">10.1111/isj.12275</a>.","short":"D. Beverungen, C.F. Breidbach, J. Poeppelbuss, V.K. Tuunainen, Information Systems Journal (2019)."},"year":"2019","author":[{"first_name":"Daniel","id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen"},{"first_name":"Christoph F.","last_name":"Breidbach","full_name":"Breidbach, Christoph F."},{"full_name":"Poeppelbuss, Jens","last_name":"Poeppelbuss","first_name":"Jens"},{"last_name":"Tuunainen","full_name":"Tuunainen, Virpi Kristiina","first_name":"Virpi Kristiina"}],"date_created":"2019-10-29T13:00:15Z","date_updated":"2022-01-06T06:51:52Z","doi":"10.1111/isj.12275","title":"Smart service systems: An interdisciplinary perspective","publication":"Information Systems Journal","type":"journal_article","status":"public","department":[{"_id":"526"}],"user_id":"21671","_id":"14023","language":[{"iso":"eng"}]},{"title":"Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung","date_created":"2019-09-10T10:49:27Z","author":[{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"first_name":"Christian","last_name":"Bartelheimer","id":"49160","full_name":"Bartelheimer, Christian"},{"last_name":"Wolf","full_name":"Wolf, Verena","id":"23633","first_name":"Verena"}],"date_updated":"2022-01-06T06:51:30Z","publisher":"SpringerVieweg","corporate_editor":["Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. "],"citation":{"chicago":"Beverungen, Daniel, Christian Bartelheimer, and Verena Wolf. “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung.” In <i>Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln</i>, edited by Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. . Wiesbaden: SpringerVieweg, 2019.","ieee":"D. Beverungen, C. Bartelheimer, and V. Wolf, “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung,” in <i>Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln</i>, Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , Ed. Wiesbaden: SpringerVieweg, 2019.","ama":"Beverungen D, Bartelheimer C, Wolf V. Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung. In: Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , ed. <i>Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln</i>. Wiesbaden: SpringerVieweg; 2019.","short":"D. Beverungen, C. Bartelheimer, V. Wolf, in: Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P.  (Ed.), Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, SpringerVieweg, Wiesbaden, 2019.","mla":"Beverungen, Daniel, et al. “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung.” <i>Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln</i>, edited by Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , SpringerVieweg, 2019.","bibtex":"@inbook{Beverungen_Bartelheimer_Wolf_2019, place={Wiesbaden}, title={Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung}, booktitle={Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln}, publisher={SpringerVieweg}, author={Beverungen, Daniel and Bartelheimer, Christian and Wolf, Verena}, editor={Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. Editor}, year={2019} }","apa":"Beverungen, D., Bartelheimer, C., &#38; Wolf, V. (2019). Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung. In Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P.  (Ed.), <i>Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln</i>. Wiesbaden: SpringerVieweg."},"year":"2019","place":"Wiesbaden","publication_identifier":{"isbn":["978-3-662-59516-9"]},"publication_status":"published","language":[{"iso":"ger"}],"user_id":"23633","_id":"13178","status":"public","publication":"Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln","type":"book_chapter"},{"date_created":"2019-09-10T10:59:04Z","author":[{"last_name":"Post","full_name":"Post, Till","first_name":"Till"},{"first_name":"Aaron","full_name":"Heuermann, Aaron","last_name":"Heuermann"},{"first_name":"Stefan","full_name":"Wiesner, Stefan","last_name":"Wiesner"},{"full_name":"Olschewski, Detlef","last_name":"Olschewski","first_name":"Detlef"},{"first_name":"Wolfgang","full_name":"Maaß, Wolfgang","last_name":"Maaß"},{"first_name":"Rüdiger","full_name":"Klatt, Rüdiger","last_name":"Klatt"},{"full_name":"Jussen, Philipp","last_name":"Jussen","first_name":"Philipp"},{"first_name":"Sherif","full_name":"Ragab, Sherif","last_name":"Ragab"},{"last_name":"Senderek","full_name":"Senderek, Roman","first_name":"Roman"},{"first_name":"Benedikt","last_name":"Höckmayr","full_name":"Höckmayr, Benedikt"},{"first_name":"Thomas","last_name":"Schulz","full_name":"Schulz, Thomas"},{"first_name":"Kyrill","full_name":"Meyer, Kyrill","last_name":"Meyer"},{"full_name":"Heinen, Ewald","last_name":"Heinen","first_name":"Ewald"},{"last_name":"Hocken","full_name":"Hocken, Christian","first_name":"Christian"},{"last_name":"Fischer","full_name":"Fischer, Simon","first_name":"Simon"},{"first_name":"Christoph","last_name":"Lattemann","full_name":"Lattemann, Christoph"},{"first_name":"Beke","full_name":"Redlich, Beke","last_name":"Redlich"},{"first_name":"Katrin","last_name":"Schlimm","full_name":"Schlimm, Katrin"},{"first_name":"Christoph","full_name":"Ziegler, Christoph","last_name":"Ziegler"},{"full_name":"Rechtien, Christopher","last_name":"Rechtien","first_name":"Christopher"},{"first_name":"Markus","last_name":"Schröder","full_name":"Schröder, Markus"},{"first_name":"Bernhard","last_name":"Kube","full_name":"Kube, Bernhard"},{"last_name":"Pöppelbuß","full_name":"Pöppelbuß, Jens","first_name":"Jens"},{"first_name":"Manuel","last_name":"Wiesche","full_name":"Wiesche, Manuel"},{"first_name":"Martin","full_name":"Semmann, Martin","last_name":"Semmann"},{"first_name":"Christian","full_name":"Bartelheimer, Christian","id":"49160","last_name":"Bartelheimer"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"},{"first_name":"Hedda","full_name":"Lüttenberg, Hedda","id":"60612","last_name":"Lüttenberg"},{"id":"23633","full_name":"Wolf, Verena","last_name":"Wolf","first_name":"Verena"},{"last_name":"Bongers","full_name":"Bongers, Franziska","first_name":"Franziska"},{"full_name":"Winkler, Corinna","last_name":"Winkler","first_name":"Corinna"},{"first_name":"Jan Hendrik","full_name":"Schumann, Jan Hendrik","last_name":"Schumann"},{"first_name":"Mahei","full_name":"Li, Mahei","last_name":"Li"},{"first_name":"Jonas","last_name":"Brinker","full_name":"Brinker, Jonas"},{"first_name":"Simon","full_name":"Hagen, Simon","last_name":"Hagen"},{"first_name":"Friedemann","last_name":"Kammler","full_name":"Kammler, Friedemann"},{"first_name":"Giuseppe","full_name":"Strina, Giuseppe","last_name":"Strina"},{"last_name":"Ernst","full_name":"Ernst, Philipp","first_name":"Philipp"},{"first_name":"Michael","last_name":"Falkus","full_name":"Falkus, Michael"}],"date_updated":"2022-01-06T06:51:30Z","doi":"10.31030/3085072","title":"DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme","publication_status":"published","citation":{"ama":"Post T, Heuermann A, Wiesner S, et al. <i>DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme</i>.; 2019. doi:<a href=\"https://doi.org/10.31030/3085072\">10.31030/3085072</a>","chicago":"Post, Till, Aaron Heuermann, Stefan Wiesner, Detlef Olschewski, Wolfgang Maaß, Rüdiger Klatt, Philipp Jussen, et al. <i>DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme</i>, 2019. <a href=\"https://doi.org/10.31030/3085072\">https://doi.org/10.31030/3085072</a>.","ieee":"T. Post <i>et al.</i>, <i>DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme</i>. 2019.","apa":"Post, T., Heuermann, A., Wiesner, S., Olschewski, D., Maaß, W., Klatt, R., … Falkus, M. (2019). <i>DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme</i>. <a href=\"https://doi.org/10.31030/3085072\">https://doi.org/10.31030/3085072</a>","bibtex":"@book{Post_Heuermann_Wiesner_Olschewski_Maaß_Klatt_Jussen_Ragab_Senderek_Höckmayr_et al._2019, title={DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme}, DOI={<a href=\"https://doi.org/10.31030/3085072\">10.31030/3085072</a>}, author={Post, Till and Heuermann, Aaron and Wiesner, Stefan and Olschewski, Detlef and Maaß, Wolfgang and Klatt, Rüdiger and Jussen, Philipp and Ragab, Sherif and Senderek, Roman and Höckmayr, Benedikt and et al.}, year={2019} }","mla":"Post, Till, et al. <i>DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme</i>. 2019, doi:<a href=\"https://doi.org/10.31030/3085072\">10.31030/3085072</a>.","short":"T. Post, A. Heuermann, S. Wiesner, D. Olschewski, W. Maaß, R. Klatt, P. Jussen, S. Ragab, R. Senderek, B. Höckmayr, T. Schulz, K. Meyer, E. Heinen, C. Hocken, S. Fischer, C. Lattemann, B. Redlich, K. Schlimm, C. Ziegler, C. Rechtien, M. Schröder, B. Kube, J. Pöppelbuß, M. Wiesche, M. Semmann, C. Bartelheimer, D. Beverungen, H. Lüttenberg, V. Wolf, F. Bongers, C. Winkler, J.H. Schumann, M. Li, J. Brinker, S. Hagen, F. Kammler, G. Strina, P. Ernst, M. Falkus, DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme, 2019."},"year":"2019","user_id":"23633","_id":"13181","language":[{"iso":"eng"}],"type":"report","status":"public"},{"type":"journal_article","status":"public","project":[{"grant_number":"645751","_id":"1070","name":"RISE_BPM: Propelling Business Process Management by Research and Innovation Staff Exchange","call_identifier":"MSCA-RISE-2014"}],"_id":"4684","user_id":"59677","department":[{"_id":"195"}],"article_type":"original","file_date_updated":"2024-04-18T12:53:07Z","publication_status":"published","publication_identifier":{"issn":["14228890"]},"has_accepted_license":"1","jel":["L8"],"citation":{"short":"D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets 29 (2019) 7–18.","mla":"Beverungen, Daniel, et al. “Conceptualizing Smart Service Systems.” <i>Electronic Markets</i>, vol. 29, SpringerNature, 2019, pp. 7–18, doi:<a href=\"https://doi.org/10.1007/s12525-017-0270-5\">10.1007/s12525-017-0270-5</a>.","bibtex":"@article{Beverungen_Müller_Matzner_Mendling_vom Brocke_2019, title={Conceptualizing smart service systems}, volume={29}, DOI={<a href=\"https://doi.org/10.1007/s12525-017-0270-5\">10.1007/s12525-017-0270-5</a>}, journal={Electronic Markets}, publisher={SpringerNature}, author={Beverungen, Daniel and Müller, Oliver and Matzner, Martin and Mendling, Jan and vom Brocke, Jan}, year={2019}, pages={7–18} }","apa":"Beverungen, D., Müller, O., Matzner, M., Mendling, J., &#38; vom Brocke, J. (2019). Conceptualizing smart service systems. <i>Electronic Markets</i>, <i>29</i>, 7–18. <a href=\"https://doi.org/10.1007/s12525-017-0270-5\">https://doi.org/10.1007/s12525-017-0270-5</a>","chicago":"Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan vom Brocke. “Conceptualizing Smart Service Systems.” <i>Electronic Markets</i> 29 (2019): 7–18. <a href=\"https://doi.org/10.1007/s12525-017-0270-5\">https://doi.org/10.1007/s12525-017-0270-5</a>.","ieee":"D. Beverungen, O. Müller, M. Matzner, J. Mendling, and J. vom Brocke, “Conceptualizing smart service systems,” <i>Electronic Markets</i>, vol. 29, pp. 7–18, 2019, doi: <a href=\"https://doi.org/10.1007/s12525-017-0270-5\">10.1007/s12525-017-0270-5</a>.","ama":"Beverungen D, Müller O, Matzner M, Mendling J, vom Brocke J. Conceptualizing smart service systems. <i>Electronic Markets</i>. 2019;29:7-18. doi:<a href=\"https://doi.org/10.1007/s12525-017-0270-5\">10.1007/s12525-017-0270-5</a>"},"intvolume":"        29","page":"7-18","date_updated":"2024-04-18T12:55:05Z","author":[{"last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel","first_name":"Daniel"},{"first_name":"Oliver","full_name":"Müller, Oliver","id":"72849","last_name":"Müller"},{"full_name":"Matzner, Martin","last_name":"Matzner","first_name":"Martin"},{"full_name":"Mendling, Jan","last_name":"Mendling","first_name":"Jan"},{"full_name":"vom Brocke, Jan","last_name":"vom Brocke","first_name":"Jan"}],"volume":29,"doi":"10.1007/s12525-017-0270-5","publication":"Electronic Markets","abstract":[{"text":"Recent years have seen the emergence of physical products that are digitally networked with other products and with information systems to enable complex business scenarios in manufacturing, mobility, or healthcare. These “smart products”, which enable the co-creation of “smart service” that is based on monitoring, optimization, remote control, and autonomous adaptation of products, profoundly transform service systems into what we call “smart service systems”. In a multi-method study that includes conceptual research and qualitative data from in-depth interviews, we conceptualize “smart service” and “smart service systems” based on using smart products as boundary objects that integrate service consumers’ and service providers’ resources and activities. Smart products allow both actors to retrieve and to analyze aggregated field evidence and to adapt service systems based on contextual data. We discuss the implications that the introduction of smart service systems have for foundational concepts of service science and conclude that smart service systems are characterized by technology-mediated, continuous, and routinized interactions.","lang":"eng"}],"file":[{"file_size":599681,"access_level":"closed","file_name":"Beverungen_et_al-Conceptualizing_Smart_Service_Systems.pdf","file_id":"53575","date_updated":"2024-04-18T12:53:07Z","date_created":"2024-04-18T12:53:07Z","creator":"dabe","success":1,"relation":"main_file","content_type":"application/pdf"}],"ddc":["380"],"keyword":["Boundary object","Internet of things","Service science","Smart products","Smart service"],"language":[{"iso":"eng"}],"quality_controlled":"1","year":"2019","publisher":"SpringerNature","date_created":"2018-10-12T08:24:45Z","title":"Conceptualizing smart service systems"}]