[{"publication_status":"accepted","citation":{"ieee":"P. zur Heiden <i>et al.</i>, “Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector,” <i>Communications of the Association for Information Systems</i>.","chicago":"Heiden, Philipp zur, Haya Halimeh, Philipp Hansmeier, Christian Vorbohle, Maike Althaus, Daniel Beverungen, Dennis Kundisch, and Oliver Müller. “Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector.” <i>Communications of the Association for Information Systems</i>, n.d.","ama":"zur Heiden P, Halimeh H, Hansmeier P, et al. Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector. <i>Communications of the Association for Information Systems</i>.","bibtex":"@article{zur Heiden_Halimeh_Hansmeier_Vorbohle_Althaus_Beverungen_Kundisch_Müller, title={Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector}, journal={Communications of the Association for Information Systems}, author={zur Heiden, Philipp and Halimeh, Haya and Hansmeier, Philipp and Vorbohle, Christian and Althaus, Maike and Beverungen, Daniel and Kundisch, Dennis and Müller, Oliver} }","mla":"zur Heiden, Philipp, et al. “Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector.” <i>Communications of the Association for Information Systems</i>.","short":"P. zur Heiden, H. Halimeh, P. Hansmeier, C. Vorbohle, M. Althaus, D. Beverungen, D. Kundisch, O. Müller, Communications of the Association for Information Systems (n.d.).","apa":"zur Heiden, P., Halimeh, H., Hansmeier, P., Vorbohle, C., Althaus, M., Beverungen, D., Kundisch, D., &#38; Müller, O. (n.d.). Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector. <i>Communications of the Association for Information Systems</i>."},"year":"2026","date_created":"2026-03-24T13:31:24Z","author":[{"last_name":"zur Heiden","full_name":"zur Heiden, Philipp","id":"64394","first_name":"Philipp"},{"first_name":"Haya","last_name":"Halimeh","id":"87673","full_name":"Halimeh, Haya"},{"first_name":"Philipp","last_name":"Hansmeier","id":"55603","full_name":"Hansmeier, Philipp"},{"first_name":"Christian","last_name":"Vorbohle","id":"29951","full_name":"Vorbohle, Christian"},{"first_name":"Maike","id":"61896","full_name":"Althaus, Maike","last_name":"Althaus"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"last_name":"Kundisch","full_name":"Kundisch, Dennis","id":"21117","first_name":"Dennis"},{"id":"72849","full_name":"Müller, Oliver","last_name":"Müller","first_name":"Oliver"}],"date_updated":"2026-03-27T08:24:49Z","title":"Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector","type":"journal_article","publication":"Communications of the Association for Information Systems","status":"public","user_id":"16205","department":[{"_id":"276"},{"_id":"526"},{"_id":"196"}],"project":[{"_id":"160","name":"DatenraumKultur: Use Case 1 - Kulturplattformen - Datenraum Kultur"}],"_id":"65105","language":[{"iso":"eng"}]},{"type":"book_editor","status":"public","editor":[{"last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel","first_name":"Daniel"},{"first_name":"Christiane","last_name":"Lehrer","full_name":"Lehrer, Christiane"},{"first_name":"Matthias","last_name":"Trier","id":"72744","full_name":"Trier, Matthias"}],"department":[{"_id":"526"}],"user_id":"21671","_id":"60097","language":[{"iso":"eng"}],"alternative_title":["Proceedings of the 18th International Conference on Wirtschaftsinformatik, Paderborn, Germany, 2023, Vol. 1"],"publication_identifier":{"issn":["2195-4968","2195-4976"],"isbn":["9783031801181","9783031801198"]},"publication_status":"published","citation":{"bibtex":"@book{Beverungen_Lehrer_Trier_2025, place={Cham}, title={Conceptualizing Digital Responsibility for the Information Age}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-80119-8\">10.1007/978-3-031-80119-8</a>}, publisher={Springer Nature Switzerland}, year={2025} }","short":"D. Beverungen, C. Lehrer, M. Trier, eds., Conceptualizing Digital Responsibility for the Information Age, Springer Nature Switzerland, Cham, 2025.","mla":"Beverungen, Daniel, et al., editors. <i>Conceptualizing Digital Responsibility for the Information Age</i>. Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-031-80119-8\">10.1007/978-3-031-80119-8</a>.","apa":"Beverungen, D., Lehrer, C., &#38; Trier, M. (Eds.). (2025). <i>Conceptualizing Digital Responsibility for the Information Age</i>. Springer Nature Switzerland. <a href=\"https://doi.org/10.1007/978-3-031-80119-8\">https://doi.org/10.1007/978-3-031-80119-8</a>","ama":"Beverungen D, Lehrer C, Trier M, eds. <i>Conceptualizing Digital Responsibility for the Information Age</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-031-80119-8\">10.1007/978-3-031-80119-8</a>","ieee":"D. Beverungen, C. Lehrer, and M. Trier, Eds., <i>Conceptualizing Digital Responsibility for the Information Age</i>. Cham: Springer Nature Switzerland, 2025.","chicago":"Beverungen, Daniel, Christiane Lehrer, and Matthias Trier, eds. <i>Conceptualizing Digital Responsibility for the Information Age</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-031-80119-8\">https://doi.org/10.1007/978-3-031-80119-8</a>."},"year":"2025","place":"Cham","date_created":"2025-06-02T10:48:44Z","date_updated":"2025-06-02T10:49:33Z","publisher":"Springer Nature Switzerland","doi":"10.1007/978-3-031-80119-8","title":"Conceptualizing Digital Responsibility for the Information Age"},{"title":"Transforming the Digitally Sustainable Enterprise","doi":"10.1007/978-3-031-80125-9","date_updated":"2025-03-28T14:54:46Z","publisher":"Springer Nature Switzerland","date_created":"2025-03-28T14:53:09Z","place":"Cham","year":"2025","citation":{"bibtex":"@book{Beverungen_Lehrer_Trier_2025, place={Cham}, title={Transforming the Digitally Sustainable Enterprise}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-80125-9\">10.1007/978-3-031-80125-9</a>}, publisher={Springer Nature Switzerland}, year={2025} }","mla":"Beverungen, Daniel, et al., editors. <i>Transforming the Digitally Sustainable Enterprise</i>. Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-031-80125-9\">10.1007/978-3-031-80125-9</a>.","short":"D. Beverungen, C. Lehrer, M. Trier, eds., Transforming the Digitally Sustainable Enterprise, Springer Nature Switzerland, Cham, 2025.","apa":"Beverungen, D., Lehrer, C., &#38; Trier, M. (Eds.). (2025). <i>Transforming the Digitally Sustainable Enterprise</i>. Springer Nature Switzerland. <a href=\"https://doi.org/10.1007/978-3-031-80125-9\">https://doi.org/10.1007/978-3-031-80125-9</a>","ama":"Beverungen D, Lehrer C, Trier M, eds. <i>Transforming the Digitally Sustainable Enterprise</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-031-80125-9\">10.1007/978-3-031-80125-9</a>","chicago":"Beverungen, Daniel, Christiane Lehrer, and Matthias Trier, eds. <i>Transforming the Digitally Sustainable Enterprise</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-031-80125-9\">https://doi.org/10.1007/978-3-031-80125-9</a>.","ieee":"D. Beverungen, C. Lehrer, and M. Trier, Eds., <i>Transforming the Digitally Sustainable Enterprise</i>. Cham: Springer Nature Switzerland, 2025."},"publication_status":"published","publication_identifier":{"isbn":["9783031801242","9783031801259"],"issn":["2195-4968","2195-4976"]},"alternative_title":["Proceedings of the 18th International Conference on Wirtschaftsinformatik, Paderborn, Germany, 2023, Vol. 3"],"language":[{"iso":"eng"}],"_id":"59182","user_id":"21671","department":[{"_id":"526"}],"editor":[{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"},{"full_name":"Lehrer, Christiane","last_name":"Lehrer","first_name":"Christiane"},{"first_name":"Matthias","full_name":"Trier, Matthias","id":"72744","last_name":"Trier"}],"status":"public","type":"book_editor"},{"department":[{"_id":"526"}],"user_id":"21671","_id":"59287","language":[{"iso":"eng"}],"alternative_title":["Proceedings of the 18th International Conference on Wirtschaftsinformatik, Paderborn, Germany, 2023, Vol. 2"],"type":"book_editor","status":"public","editor":[{"full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen","first_name":"Daniel"},{"first_name":"Christiane","full_name":"Lehrer, Christiane","last_name":"Lehrer"},{"first_name":"Matthias","last_name":"Trier","full_name":"Trier, Matthias","id":"72744"}],"date_created":"2025-04-03T08:16:56Z","publisher":"Springer Nature Switzerland","date_updated":"2025-04-03T08:17:32Z","doi":"10.1007/978-3-031-80122-8","title":"Solutions and Technologies for Responsible Digitalization","publication_identifier":{"issn":["2195-4968","2195-4976"],"isbn":["9783031801211","9783031801228"]},"publication_status":"published","citation":{"ieee":"D. Beverungen, C. Lehrer, and M. Trier, Eds., <i>Solutions and Technologies for Responsible Digitalization</i>. Cham: Springer Nature Switzerland, 2025.","chicago":"Beverungen, Daniel, Christiane Lehrer, and Matthias Trier, eds. <i>Solutions and Technologies for Responsible Digitalization</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-031-80122-8\">https://doi.org/10.1007/978-3-031-80122-8</a>.","ama":"Beverungen D, Lehrer C, Trier M, eds. <i>Solutions and Technologies for Responsible Digitalization</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-031-80122-8\">10.1007/978-3-031-80122-8</a>","apa":"Beverungen, D., Lehrer, C., &#38; Trier, M. (Eds.). (2025). <i>Solutions and Technologies for Responsible Digitalization</i>. Springer Nature Switzerland. <a href=\"https://doi.org/10.1007/978-3-031-80122-8\">https://doi.org/10.1007/978-3-031-80122-8</a>","bibtex":"@book{Beverungen_Lehrer_Trier_2025, place={Cham}, title={Solutions and Technologies for Responsible Digitalization}, DOI={<a href=\"https://doi.org/10.1007/978-3-031-80122-8\">10.1007/978-3-031-80122-8</a>}, publisher={Springer Nature Switzerland}, year={2025} }","mla":"Beverungen, Daniel, et al., editors. <i>Solutions and Technologies for Responsible Digitalization</i>. Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-031-80122-8\">10.1007/978-3-031-80122-8</a>.","short":"D. Beverungen, C. Lehrer, M. Trier, eds., Solutions and Technologies for Responsible Digitalization, Springer Nature Switzerland, Cham, 2025."},"year":"2025","place":"Cham"},{"user_id":"56760","department":[{"_id":"195"}],"_id":"60004","language":[{"iso":"eng"}],"type":"journal_article","publication":"Business & Information Systems Engineering","status":"public","abstract":[{"text":"Process mining has been established as a data-driven approach to analyze and improve business processes based on event data documented in event logs. A core assumption for meaningful analyses is that event data accurately represent the real-world execution of business processes in an organization. However, anecdotal evidence and recent case studies show that these aspects do not always align, and the business process management community is only beginning to investigate the mechanisms generating mismatches between process execution and event data. This study aims to identify the role of workarounds goal-directed deviations from standard processes performed by process participants to overcome obstacles– in this context. Through an inductive multiple case study of 13 workarounds in four organizations, three mismatch categories between event logs and real-world process execution related to workarounds are identified and explored. This study contributes to the literature by describing how workarounds can act as mechanisms that cause mismatches between process execution and event data, adding to the discussion on process drift and workaround mining. Furthermore, exploring the mismatch categories offers insights for practitioners and researchers on how to handle and interpret data quality issues in event data.","lang":"eng"}],"author":[{"first_name":"Christian","last_name":"Bartelheimer","id":"49160","full_name":"Bartelheimer, Christian"},{"full_name":"Löhr, Bernd","id":"56760","orcid":"0000-0001-9581-4602","last_name":"Löhr","first_name":"Bernd"},{"last_name":"Reineke","full_name":"Reineke, Malte Fabian","id":"60641","first_name":"Malte Fabian"},{"last_name":"Aßbrock","full_name":"Aßbrock, Agnes","first_name":"Agnes"},{"last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel","first_name":"Daniel"}],"date_created":"2025-05-21T08:22:11Z","publisher":"Springer Science and Business Media LLC","date_updated":"2025-08-12T11:35:26Z","doi":"10.1007/s12599-025-00943-5","title":"Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study","publication_status":"published","publication_identifier":{"issn":["2363-7005","1867-0202"]},"citation":{"ieee":"C. Bartelheimer, B. Löhr, M. F. Reineke, A. Aßbrock, and D. Beverungen, “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study,” <i>Business &#38; Information Systems Engineering</i>, 2025, doi: <a href=\"https://doi.org/10.1007/s12599-025-00943-5\">10.1007/s12599-025-00943-5</a>.","chicago":"Bartelheimer, Christian, Bernd Löhr, Malte Fabian Reineke, Agnes Aßbrock, and Daniel Beverungen. “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study.” <i>Business &#38; Information Systems Engineering</i>, 2025. <a href=\"https://doi.org/10.1007/s12599-025-00943-5\">https://doi.org/10.1007/s12599-025-00943-5</a>.","ama":"Bartelheimer C, Löhr B, Reineke MF, Aßbrock A, Beverungen D. Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study. <i>Business &#38; Information Systems Engineering</i>. Published online 2025. doi:<a href=\"https://doi.org/10.1007/s12599-025-00943-5\">10.1007/s12599-025-00943-5</a>","apa":"Bartelheimer, C., Löhr, B., Reineke, M. F., Aßbrock, A., &#38; Beverungen, D. (2025). Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study. <i>Business &#38; Information Systems Engineering</i>. <a href=\"https://doi.org/10.1007/s12599-025-00943-5\">https://doi.org/10.1007/s12599-025-00943-5</a>","mla":"Bartelheimer, Christian, et al. “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study.” <i>Business &#38; Information Systems Engineering</i>, Springer Science and Business Media LLC, 2025, doi:<a href=\"https://doi.org/10.1007/s12599-025-00943-5\">10.1007/s12599-025-00943-5</a>.","bibtex":"@article{Bartelheimer_Löhr_Reineke_Aßbrock_Beverungen_2025, title={Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study}, DOI={<a href=\"https://doi.org/10.1007/s12599-025-00943-5\">10.1007/s12599-025-00943-5</a>}, journal={Business &#38; Information Systems Engineering}, publisher={Springer Science and Business Media LLC}, author={Bartelheimer, Christian and Löhr, Bernd and Reineke, Malte Fabian and Aßbrock, Agnes and Beverungen, Daniel}, year={2025} }","short":"C. Bartelheimer, B. Löhr, M.F. Reineke, A. Aßbrock, D. Beverungen, Business &#38; Information Systems Engineering (2025)."},"year":"2025"},{"user_id":"92908","_id":"61098","language":[{"iso":"eng"}],"type":"conference","publication":"Lecture Notes in Computer Science","status":"public","author":[{"first_name":"Sascha Benjamin","last_name":"Kaltenpoth","id":"50640","full_name":"Kaltenpoth, Sascha Benjamin"},{"orcid":"0009-0006-2519-1765","last_name":"Skolik","id":"92908","full_name":"Skolik, Alexander Marcus","first_name":"Alexander Marcus"},{"first_name":"Oliver","last_name":"Müller","id":"72849","full_name":"Müller, Oliver"},{"last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel","first_name":"Daniel"}],"date_created":"2025-08-30T09:43:49Z","publisher":"Springer Nature Switzerland","date_updated":"2025-08-30T09:50:22Z","doi":"10.1007/978-3-032-02867-9_19","conference":{"end_date":"2025-09-05","location":"Sevilla","name":"23rd International Conference on Business Process Management","start_date":"2025-08-31"},"title":"A Step Towards Cognitive Automation: Integrating LLM Agents with Process Rules","publication_status":"published","publication_identifier":{"isbn":["9783032028662","9783032028679"],"issn":["0302-9743","1611-3349"]},"citation":{"chicago":"Kaltenpoth, Sascha Benjamin, Alexander Marcus Skolik, Oliver Müller, and Daniel Beverungen. “A Step Towards Cognitive Automation: Integrating LLM Agents with Process Rules.” In <i>Lecture Notes in Computer Science</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-032-02867-9_19\">https://doi.org/10.1007/978-3-032-02867-9_19</a>.","ieee":"S. B. Kaltenpoth, A. M. Skolik, O. Müller, and D. Beverungen, “A Step Towards Cognitive Automation: Integrating LLM Agents with Process Rules,” presented at the 23rd International Conference on Business Process Management, Sevilla, 2025, doi: <a href=\"https://doi.org/10.1007/978-3-032-02867-9_19\">10.1007/978-3-032-02867-9_19</a>.","ama":"Kaltenpoth SB, Skolik AM, Müller O, Beverungen D. A Step Towards Cognitive Automation: Integrating LLM Agents with Process Rules. In: <i>Lecture Notes in Computer Science</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-032-02867-9_19\">10.1007/978-3-032-02867-9_19</a>","apa":"Kaltenpoth, S. B., Skolik, A. M., Müller, O., &#38; Beverungen, D. (2025). A Step Towards Cognitive Automation: Integrating LLM Agents with Process Rules. <i>Lecture Notes in Computer Science</i>. 23rd International Conference on Business Process Management, Sevilla. <a href=\"https://doi.org/10.1007/978-3-032-02867-9_19\">https://doi.org/10.1007/978-3-032-02867-9_19</a>","mla":"Kaltenpoth, Sascha Benjamin, et al. “A Step Towards Cognitive Automation: Integrating LLM Agents with Process Rules.” <i>Lecture Notes in Computer Science</i>, Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-032-02867-9_19\">10.1007/978-3-032-02867-9_19</a>.","bibtex":"@inproceedings{Kaltenpoth_Skolik_Müller_Beverungen_2025, place={Cham}, title={A Step Towards Cognitive Automation: Integrating LLM Agents with Process Rules}, DOI={<a href=\"https://doi.org/10.1007/978-3-032-02867-9_19\">10.1007/978-3-032-02867-9_19</a>}, booktitle={Lecture Notes in Computer Science}, publisher={Springer Nature Switzerland}, author={Kaltenpoth, Sascha Benjamin and Skolik, Alexander Marcus and Müller, Oliver and Beverungen, Daniel}, year={2025} }","short":"S.B. Kaltenpoth, A.M. Skolik, O. Müller, D. Beverungen, in: Lecture Notes in Computer Science, Springer Nature Switzerland, Cham, 2025."},"place":"Cham","year":"2025"},{"year":"2025","place":"Cham","citation":{"bibtex":"@inproceedings{Reineke_Löhr_Aßbrock_Bartelheimer_Beverungen_2025, place={Cham}, title={From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds}, DOI={<a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">10.1007/978-3-032-02867-9_32</a>}, booktitle={International Conference on Business Process Management 2025}, publisher={Springer Nature Switzerland}, author={Reineke, Malte Fabian and Löhr, Bernd and Aßbrock, Agnes and Bartelheimer, Christian and Beverungen, Daniel}, year={2025} }","mla":"Reineke, Malte Fabian, et al. “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds.” <i>International Conference on Business Process Management 2025</i>, Springer Nature Switzerland, 2025, doi:<a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">10.1007/978-3-032-02867-9_32</a>.","short":"M.F. Reineke, B. Löhr, A. Aßbrock, C. Bartelheimer, D. Beverungen, in: International Conference on Business Process Management 2025, Springer Nature Switzerland, Cham, 2025.","apa":"Reineke, M. F., Löhr, B., Aßbrock, A., Bartelheimer, C., &#38; Beverungen, D. (2025). From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds. <i>International Conference on Business Process Management 2025</i>. <a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">https://doi.org/10.1007/978-3-032-02867-9_32</a>","ama":"Reineke MF, Löhr B, Aßbrock A, Bartelheimer C, Beverungen D. From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds. In: <i>International Conference on Business Process Management 2025</i>. Springer Nature Switzerland; 2025. doi:<a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">10.1007/978-3-032-02867-9_32</a>","chicago":"Reineke, Malte Fabian, Bernd Löhr, Agnes Aßbrock, Christian Bartelheimer, and Daniel Beverungen. “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds.” In <i>International Conference on Business Process Management 2025</i>. Cham: Springer Nature Switzerland, 2025. <a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">https://doi.org/10.1007/978-3-032-02867-9_32</a>.","ieee":"M. F. Reineke, B. Löhr, A. Aßbrock, C. Bartelheimer, and D. Beverungen, “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds,” 2025, doi: <a href=\"https://doi.org/10.1007/978-3-032-02867-9_32\">10.1007/978-3-032-02867-9_32</a>."},"publication_identifier":{"issn":["0302-9743","1611-3349"],"isbn":["9783032028662","9783032028679"]},"publication_status":"published","title":"From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds","doi":"10.1007/978-3-032-02867-9_32","date_updated":"2025-10-14T06:55:45Z","publisher":"Springer Nature Switzerland","date_created":"2025-09-18T15:21:13Z","author":[{"first_name":"Malte Fabian","last_name":"Reineke","id":"60641","full_name":"Reineke, Malte Fabian"},{"last_name":"Löhr","orcid":"0000-0001-9581-4602","full_name":"Löhr, Bernd","id":"56760","first_name":"Bernd"},{"first_name":"Agnes","last_name":"Aßbrock","full_name":"Aßbrock, Agnes"},{"first_name":"Christian","last_name":"Bartelheimer","full_name":"Bartelheimer, Christian","id":"49160"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"}],"status":"public","publication":"International Conference on Business Process Management 2025","type":"conference","language":[{"iso":"eng"}],"_id":"61375","department":[{"_id":"195"}],"user_id":"60641"},{"status":"public","file":[{"success":1,"relation":"main_file","content_type":"application/pdf","file_size":743479,"file_id":"62150","access_level":"closed","file_name":"Breidbach et al, 2025_Conscious AI in Service_w link.pdf","date_updated":"2025-11-10T10:20:48Z","creator":"dabe","date_created":"2025-11-10T10:20:48Z"}],"abstract":[{"lang":"eng","text":"Purpose: The purpose of this study is to identify, analyze, and explain the implications that could\r\narise for service settings if AI systems develop, or are perceived to develop, consciousness – the\r\nability to acknowledge their own existence and the capacity for positive or negative experiences.\r\n\r\nDesign/methodology/approach: This study proposes and explores four hypothetical scenarios in\r\nwhich conscious AI in service could manifest. We contextualize our resulting typology in the\r\nhealth service context and integrate extant literature on technology-enabled service, AI\r\nconsciousness, and AI ethics into the narrative.\r\n\r\nFindings: This study provides a unique theoretical contribution to service research in the form of\r\na Type IV theory. It enables future service researchers to apprehend, explain, and predict how\r\nfunctionally conscious AI in service might unfold.\r\n\r\nOriginality: An increasingly prolific public discourse acknowledges that conscious AI systems\r\nmay emerge. Against this backdrop, this study aims to systematically explore a question that is\r\nperhaps the most critical and timely, but also inherently speculative, in relation to AI in service\r\nresearch by introducing much-needed theory and terminology.\r\n\r\nPractical implications: The ethical use of conscious AI in service could emerge as a distinct\r\ncompetitive advantage in the future. Achieving this outcome involves speculative yet actionable\r\nrecommendations that include training, guiding, and controlling how humans engage with such\r\nsystems, developing appropriate wellbeing protocols for functionally conscious AI systems, and\r\nestablishing AI rights and governance frameworks."}],"publication":"Journal of Service Management","type":"journal_article","file_date_updated":"2025-11-10T10:20:48Z","language":[{"iso":"eng"}],"keyword":["AI","AI consciousness","AI ethics","service systems"],"article_type":"original","ddc":["380"],"department":[{"_id":"195"}],"user_id":"59677","_id":"61410","citation":{"ama":"Breidbach C, Lars-Erik CF, Maglio P, Beverungen D, Wirtz J, Twigg A. Conscious Artificial Intelligence in Service. <i>Journal of Service Management</i>.","chicago":"Breidbach, Christoph, Casper Ferm Lars-Erik, Paul Maglio, Daniel Beverungen, Jochen Wirtz, and Alex Twigg. “Conscious Artificial Intelligence in Service.” <i>Journal of Service Management</i>, n.d.","ieee":"C. Breidbach, C. F. Lars-Erik, P. Maglio, D. Beverungen, J. Wirtz, and A. Twigg, “Conscious Artificial Intelligence in Service,” <i>Journal of Service Management</i>.","apa":"Breidbach, C., Lars-Erik, C. F., Maglio, P., Beverungen, D., Wirtz, J., &#38; Twigg, A. (n.d.). Conscious Artificial Intelligence in Service. <i>Journal of Service Management</i>.","mla":"Breidbach, Christoph, et al. “Conscious Artificial Intelligence in Service.” <i>Journal of Service Management</i>, Emerald.","short":"C. Breidbach, C.F. Lars-Erik, P. Maglio, D. Beverungen, J. Wirtz, A. Twigg, Journal of Service Management (n.d.).","bibtex":"@article{Breidbach_Lars-Erik_Maglio_Beverungen_Wirtz_Twigg, title={Conscious Artificial Intelligence in Service}, journal={Journal of Service Management}, publisher={Emerald}, author={Breidbach, Christoph and Lars-Erik, Casper Ferm and Maglio, Paul and Beverungen, Daniel and Wirtz, Jochen and Twigg, Alex} }"},"year":"2025","has_accepted_license":"1","quality_controlled":"1","publication_status":"inpress","title":"Conscious Artificial Intelligence in Service","date_created":"2025-09-23T11:47:47Z","author":[{"first_name":"Christoph","last_name":"Breidbach","full_name":"Breidbach, Christoph"},{"full_name":"Lars-Erik, Casper Ferm","last_name":"Lars-Erik","first_name":"Casper Ferm"},{"last_name":"Maglio","full_name":"Maglio, Paul","first_name":"Paul"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"},{"last_name":"Wirtz","full_name":"Wirtz, Jochen","first_name":"Jochen"},{"last_name":"Twigg","full_name":"Twigg, Alex","first_name":"Alex"}],"date_updated":"2025-11-10T10:22:59Z","publisher":"Emerald"},{"user_id":"22934","date_created":"2025-12-03T13:54:54Z","author":[{"first_name":"Carolin","last_name":"Krabbe","full_name":"Krabbe, Carolin","id":"22934"},{"full_name":"Assbrock, Agnes","last_name":"Assbrock","first_name":"Agnes"},{"last_name":"Reineke","full_name":"Reineke, Malte Fabian","id":"60641","first_name":"Malte Fabian"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"}],"_id":"62795","date_updated":"2025-12-03T13:56:02Z","language":[{"iso":"eng"}],"title":"Workarounds—A Domain-Specific Modeling Language","publication":"Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)","type":"conference","status":"public","citation":{"apa":"Krabbe, C., Assbrock, A., Reineke, M. F., &#38; Beverungen, D. (2025). Workarounds—A Domain-Specific Modeling Language. <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>.","short":"C. Krabbe, A. Assbrock, M.F. Reineke, D. Beverungen, in: Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25), 2025.","mla":"Krabbe, Carolin, et al. “Workarounds—A Domain-Specific Modeling Language.” <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>, 2025.","bibtex":"@inproceedings{Krabbe_Assbrock_Reineke_Beverungen_2025, title={Workarounds—A Domain-Specific Modeling Language}, booktitle={Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)}, author={Krabbe, Carolin and Assbrock, Agnes and Reineke, Malte Fabian and Beverungen, Daniel}, year={2025} }","ama":"Krabbe C, Assbrock A, Reineke MF, Beverungen D. Workarounds—A Domain-Specific Modeling Language. In: <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>. ; 2025.","ieee":"C. Krabbe, A. Assbrock, M. F. Reineke, and D. Beverungen, “Workarounds—A Domain-Specific Modeling Language,” 2025.","chicago":"Krabbe, Carolin, Agnes Assbrock, Malte Fabian Reineke, and Daniel Beverungen. “Workarounds—A Domain-Specific Modeling Language.” In <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>, 2025."},"year":"2025"},{"year":"2025","citation":{"apa":"Hansmeier, P., zur Heiden, P., &#38; Beverungen, D. (2025). Service Innovation through Data Ecosystems – Designing a Recombinant Method. <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>.","short":"P. Hansmeier, P. zur Heiden, D. Beverungen, in: Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25), 2025.","mla":"Hansmeier, Philipp, et al. “Service Innovation through Data Ecosystems – Designing a Recombinant Method.” <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>, 2025.","bibtex":"@inproceedings{Hansmeier_zur Heiden_Beverungen_2025, title={Service Innovation through Data Ecosystems – Designing a Recombinant Method}, booktitle={Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)}, author={Hansmeier, Philipp and zur Heiden, Philipp and Beverungen, Daniel}, year={2025} }","ama":"Hansmeier P, zur Heiden P, Beverungen D. Service Innovation through Data Ecosystems – Designing a Recombinant Method. In: <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>. ; 2025.","chicago":"Hansmeier, Philipp, Philipp zur Heiden, and Daniel Beverungen. “Service Innovation through Data Ecosystems – Designing a Recombinant Method.” In <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>, 2025.","ieee":"P. Hansmeier, P. zur Heiden, and D. Beverungen, “Service Innovation through Data Ecosystems – Designing a Recombinant Method,” 2025."},"jel":["L86"],"quality_controlled":"1","title":"Service Innovation through Data Ecosystems – Designing a Recombinant Method","date_updated":"2025-12-04T12:05:38Z","author":[{"first_name":"Philipp","last_name":"Hansmeier","id":"55603","full_name":"Hansmeier, Philipp"},{"first_name":"Philipp","full_name":"zur Heiden, Philipp","id":"64394","last_name":"zur Heiden"},{"full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen","first_name":"Daniel"}],"date_created":"2025-09-19T09:13:04Z","status":"public","publication":"Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)","type":"conference","language":[{"iso":"eng"}],"_id":"61378","user_id":"55603"},{"publication":"Journal of Service Management Research","abstract":[{"lang":"eng","text":"<p>Smart service is fundamentally transforming customer experience in both commercial and private contexts. While the information systems and service disciplines have explored the properties and implementation of smart service, there is a gap in understanding how smart service relates to customer experience at the ecosystem level. With the increasing prominence of digital platforms and data spaces, this ecosystem perspective will become crucial for the success of smart service. We report findings from a systematic scoping literature review on smart service themes and related customer experience concepts. Our analysis of 26 high-quality papers reveals three key insights: (1) smart service systems play a pivotal role in enabling customer experience, (2) customer experience in smart service scenarios is often co-created through “hybrid” customer journeys, and (3) these scenarios are subject to an ecosystem-level. Additionally, we identify smart service fundamentals, embeddedness levels, and business innovation as core themes that shape ecosystem-level customer experience. </p>"}],"language":[{"iso":"eng"}],"issue":"2","quality_controlled":"1","year":"2025","date_created":"2025-04-02T11:14:17Z","publisher":"Nomos Verlag","title":"Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review","type":"journal_article","status":"public","user_id":"55603","_id":"59255","article_type":"original","related_material":{"link":[{"url":"https://www.nomos-elibrary.de/de/10.5771/2511-8676-2024-2/smr-journal-of-service-management-research-jahrgang-8-2024-heft-2","relation":"confirmation"}]},"publication_status":"published","publication_identifier":{"issn":["2511-8676"]},"citation":{"chicago":"Hansmeier, Philipp, and Daniel Beverungen. “Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review.” <i>Journal of Service Management Research</i> 8, no. 2 (2025): 74–93. <a href=\"https://doi.org/10.5771/2511-8676-2024-2-74\">https://doi.org/10.5771/2511-8676-2024-2-74</a>.","ieee":"P. Hansmeier and D. Beverungen, “Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review,” <i>Journal of Service Management Research</i>, vol. 8, no. 2, pp. 74–93, 2025, doi: <a href=\"https://doi.org/10.5771/2511-8676-2024-2-74\">10.5771/2511-8676-2024-2-74</a>.","ama":"Hansmeier P, Beverungen D. Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review. <i>Journal of Service Management Research</i>. 2025;8(2):74-93. doi:<a href=\"https://doi.org/10.5771/2511-8676-2024-2-74\">10.5771/2511-8676-2024-2-74</a>","apa":"Hansmeier, P., &#38; Beverungen, D. (2025). Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review. <i>Journal of Service Management Research</i>, <i>8</i>(2), 74–93. <a href=\"https://doi.org/10.5771/2511-8676-2024-2-74\">https://doi.org/10.5771/2511-8676-2024-2-74</a>","bibtex":"@article{Hansmeier_Beverungen_2025, title={Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review}, volume={8}, DOI={<a href=\"https://doi.org/10.5771/2511-8676-2024-2-74\">10.5771/2511-8676-2024-2-74</a>}, number={2}, journal={Journal of Service Management Research}, publisher={Nomos Verlag}, author={Hansmeier, Philipp and Beverungen, Daniel}, year={2025}, pages={74–93} }","short":"P. Hansmeier, D. Beverungen, Journal of Service Management Research 8 (2025) 74–93.","mla":"Hansmeier, Philipp, and Daniel Beverungen. “Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review.” <i>Journal of Service Management Research</i>, vol. 8, no. 2, Nomos Verlag, 2025, pp. 74–93, doi:<a href=\"https://doi.org/10.5771/2511-8676-2024-2-74\">10.5771/2511-8676-2024-2-74</a>."},"jel":["L86"],"page":"74-93","intvolume":"         8","author":[{"full_name":"Hansmeier, Philipp","id":"55603","last_name":"Hansmeier","first_name":"Philipp"},{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"}],"volume":8,"date_updated":"2025-12-04T12:09:09Z","doi":"10.5771/2511-8676-2024-2-74"},{"date_updated":"2026-01-07T13:41:32Z","date_created":"2025-12-10T15:50:35Z","author":[{"full_name":"Althaus, Maike","id":"61896","last_name":"Althaus","first_name":"Maike"},{"full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen","first_name":"Daniel"},{"orcid":"https://orcid.org/0000-0002-1648-0796","last_name":"Flath","id":"58896","full_name":"Flath, Beate","first_name":"Beate"},{"last_name":"Halimeh","full_name":"Halimeh, Haya","id":"87673","first_name":"Haya"},{"first_name":"Philipp","full_name":"Hansmeier, Philipp","id":"55603","last_name":"Hansmeier"},{"first_name":"Philipp","id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden"},{"first_name":"Dennis","id":"21117","full_name":"Kundisch, Dennis","last_name":"Kundisch"},{"first_name":"Michelle","full_name":"Müller, Michelle","id":"50286","last_name":"Müller"},{"full_name":"Müller, Oliver","id":"72849","last_name":"Müller","first_name":"Oliver"},{"id":"383","full_name":"Oberthür, Simon","last_name":"Oberthür","first_name":"Simon"},{"first_name":"Christian","last_name":"Vorbohle","full_name":"Vorbohle, Christian","id":"29951"},{"full_name":"Momen Pour Tafreshi, Maryam","last_name":"Momen Pour Tafreshi","first_name":"Maryam"},{"last_name":"Mauß","full_name":"Mauß, Sebastian","first_name":"Sebastian"},{"full_name":"Mücke, Alina","last_name":"Mücke","first_name":"Alina"},{"first_name":"Jörg","last_name":"Müller","full_name":"Müller, Jörg"},{"full_name":"Peter, Malte","last_name":"Peter","first_name":"Malte"},{"full_name":"Schmitt-Chandon, Ariane","last_name":"Schmitt-Chandon","first_name":"Ariane"},{"last_name":"Sellerberg","full_name":"Sellerberg, Kerstin","first_name":"Kerstin"},{"last_name":"Steinhäuser","full_name":"Steinhäuser, Moritz","first_name":"Moritz"}],"title":"Positionspapier Use Case 1: Vernetzte Kulturplattformen","publication_status":"published","place":"Universität Paderborn, SICP","year":"2025","citation":{"ama":"Althaus M, Beverungen D, Flath B, et al. <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>.; 2025.","ieee":"M. Althaus <i>et al.</i>, <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>. Universität Paderborn, SICP, 2025.","chicago":"Althaus, Maike, Daniel Beverungen, Beate Flath, Haya Halimeh, Philipp Hansmeier, Philipp zur Heiden, Dennis Kundisch, et al. <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>. Universität Paderborn, SICP, 2025.","mla":"Althaus, Maike, et al. <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>. 2025.","bibtex":"@book{Althaus_Beverungen_Flath_Halimeh_Hansmeier_zur Heiden_Kundisch_Müller_Müller_Oberthür_et al._2025, place={Universität Paderborn, SICP}, title={Positionspapier Use Case 1: Vernetzte Kulturplattformen}, author={Althaus, Maike and Beverungen, Daniel and Flath, Beate and Halimeh, Haya and Hansmeier, Philipp and zur Heiden, Philipp and Kundisch, Dennis and Müller, Michelle and Müller, Oliver and Oberthür, Simon and et al.}, year={2025} }","short":"M. Althaus, D. Beverungen, B. Flath, H. Halimeh, P. Hansmeier, P. zur Heiden, D. Kundisch, M. Müller, O. Müller, S. Oberthür, C. Vorbohle, M. Momen Pour Tafreshi, S. Mauß, A. Mücke, J. Müller, M. Peter, A. Schmitt-Chandon, K. Sellerberg, M. Steinhäuser, Positionspapier Use Case 1: Vernetzte Kulturplattformen, Universität Paderborn, SICP, 2025.","apa":"Althaus, M., Beverungen, D., Flath, B., Halimeh, H., Hansmeier, P., zur Heiden, P., Kundisch, D., Müller, M., Müller, O., Oberthür, S., Vorbohle, C., Momen Pour Tafreshi, M., Mauß, S., Mücke, A., Müller, J., Peter, M., Schmitt-Chandon, A., Sellerberg, K., &#38; Steinhäuser, M. (2025). <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>."},"_id":"63026","project":[{"name":"DatenraumKultur: Use Case 1 - Kulturplattformen - Datenraum Kultur","_id":"160"}],"department":[{"_id":"276"},{"_id":"526"},{"_id":"196"},{"_id":"735"}],"user_id":"87673","language":[{"iso":"ger"}],"type":"working_paper","status":"public"},{"date_updated":"2026-04-02T04:32:13Z","oa":"1","volume":23,"author":[{"last_name":"Hemmrich","id":"83557","full_name":"Hemmrich, Simon","first_name":"Simon"},{"full_name":"Nissen, Volker","last_name":"Nissen","first_name":"Volker"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"},{"last_name":"Pauls","full_name":"Pauls, Josias Daniel Miño","first_name":"Josias Daniel Miño"}],"doi":"https://doi.org/10.1007/s10257-025-00702-9","main_file_link":[{"url":"https://link.springer.com/epdf/10.1007/s10257-025-00702-9?sharing_token=fOiWqZx_ScKFAKjxu5UqWPe4RwlQNchNByi7wbcMAY6mjxpZFPB3OtpVT0rAZf9eEBt3_qXIVcZ67l3R9JVYasmuCsIimzE-xfP0N5Rimun248j0jFOnL1eBu4rypKSDFnbmR3kJ5xx-HLnCXvPvQPwpm09qOkS9GSNsiG-du60%3D","open_access":"1"}],"has_accepted_license":"1","publication_status":"published","intvolume":"        23","citation":{"bibtex":"@article{Hemmrich_Nissen_Beverungen_Pauls_2025, title={Blockchain‑based reputation systemsfor business‑to‑business services: designing a reputation mechanism to reduce information asymmetry in professional consulting}, volume={23}, DOI={<a href=\"https://doi.org/10.1007/s10257-025-00702-9\">https://doi.org/10.1007/s10257-025-00702-9</a>}, number={1}, journal={Information Systems and e-Business Management}, publisher={Springer}, author={Hemmrich, Simon and Nissen, Volker and Beverungen, Daniel and Pauls, Josias Daniel Miño}, year={2025} }","mla":"Hemmrich, Simon, et al. “Blockchain‑based Reputation Systemsfor Business‑to‑business Services: Designing a Reputation Mechanism to Reduce Information Asymmetry in Professional Consulting.” <i>Information Systems and E-Business Management</i>, vol. 23, no. 1, Springer, 2025, doi:<a href=\"https://doi.org/10.1007/s10257-025-00702-9\">https://doi.org/10.1007/s10257-025-00702-9</a>.","short":"S. Hemmrich, V. Nissen, D. Beverungen, J.D.M. Pauls, Information Systems and E-Business Management 23 (2025).","apa":"Hemmrich, S., Nissen, V., Beverungen, D., &#38; Pauls, J. D. M. (2025). Blockchain‑based reputation systemsfor business‑to‑business services: designing a reputation mechanism to reduce information asymmetry in professional consulting. <i>Information Systems and E-Business Management</i>, <i>23</i>(1). <a href=\"https://doi.org/10.1007/s10257-025-00702-9\">https://doi.org/10.1007/s10257-025-00702-9</a>","chicago":"Hemmrich, Simon, Volker Nissen, Daniel Beverungen, and Josias Daniel Miño Pauls. “Blockchain‑based Reputation Systemsfor Business‑to‑business Services: Designing a Reputation Mechanism to Reduce Information Asymmetry in Professional Consulting.” <i>Information Systems and E-Business Management</i> 23, no. 1 (2025). <a href=\"https://doi.org/10.1007/s10257-025-00702-9\">https://doi.org/10.1007/s10257-025-00702-9</a>.","ieee":"S. Hemmrich, V. Nissen, D. Beverungen, and J. D. M. Pauls, “Blockchain‑based reputation systemsfor business‑to‑business services: designing a reputation mechanism to reduce information asymmetry in professional consulting,” <i>Information Systems and e-Business Management</i>, vol. 23, no. 1, 2025, doi: <a href=\"https://doi.org/10.1007/s10257-025-00702-9\">https://doi.org/10.1007/s10257-025-00702-9</a>.","ama":"Hemmrich S, Nissen V, Beverungen D, Pauls JDM. Blockchain‑based reputation systemsfor business‑to‑business services: designing a reputation mechanism to reduce information asymmetry in professional consulting. <i>Information Systems and e-Business Management</i>. 2025;23(1). doi:<a href=\"https://doi.org/10.1007/s10257-025-00702-9\">https://doi.org/10.1007/s10257-025-00702-9</a>"},"jel":["D81","D82","L86","L10","M30"],"_id":"60050","department":[{"_id":"195"}],"user_id":"83557","article_type":"original","file_date_updated":"2025-05-28T08:05:18Z","type":"journal_article","status":"public","publisher":"Springer","date_created":"2025-05-28T08:12:28Z","title":"Blockchain‑based reputation systemsfor business‑to‑business services: designing a reputation mechanism to reduce information asymmetry in professional consulting","quality_controlled":"1","issue":"1","year":"2025","external_id":{"unknown":["https://doi.org/10.1007/s10257-025-00702-9"]},"keyword":["Information asymmetry","Trust","Reputation system","Monetary rating","Blockchain","Consulting"],"ddc":["000"],"language":[{"iso":"eng"}],"publication":"Information Systems and e-Business Management","abstract":[{"text":"Reputation systems to rate companies’ performances remain largely unexplored inresearch and are scarcely used in business-to-business (B2B) practice. Such systemsare essential for businesses seeking trustworthy partners, as they help reduce infor-mation asymmetry, lower buyers’ transaction risks, and allow high-quality serviceproviders to justify premium pricing. Unlike traditional review-based systems in thebusiness-to-consumer (B2C) context, we propose a B2B reputation mechanism inwhich buyers commit to a rating payment before a transaction. Once the buyer final-izes the rating, this payment is executed and recorded on a blockchain as an immu-table, secure ledger. Our system mimics natural trust-building mechanisms with rat-ings that are (1) monetary-based, (2) stake-based, (3) non-aggregated, (4) involvecounter-ratings, (5) selectively sellable, (6) individually comparable, (7) stored ona blockchain, (8) and monitored by a third instance. This system provides a novelapproach to fostering trust in B2B transactions by reducing information asymme-try and transaction risk. We illustrate the mechanism’s application in the consultingsector. Our analysis has identified 23 institutional trust and distrust dimensions thatpromote establishing institutional trust through the proposed mechanism. Qualita-tive interviews suggest that, while complex and challenging to apply, this mecha-nism can foster trust in B2B transactions. Given the low maturity in the applicationdomain—rating professional business services with business reputation systems—and solution domain—using monetary stakes for ratings, this system stands as apotential invention.","lang":"eng"}],"file":[{"file_size":1440251,"access_level":"closed","file_id":"60051","file_name":"Hemmrich_et_al-2025-Information_Systems_and_e-Business_Management.pdf","date_updated":"2025-05-28T08:05:18Z","creator":"hemmrich","date_created":"2025-05-28T08:05:18Z","success":1,"relation":"main_file","content_type":"application/pdf"}]},{"ddc":["000"],"file_date_updated":"2024-04-02T12:10:18Z","language":[{"iso":"eng"}],"_id":"53130","user_id":"51811","department":[{"_id":"277"},{"_id":"526"},{"_id":"196"}],"file":[{"date_updated":"2024-04-02T12:10:18Z","creator":"mateskam","date_created":"2024-04-02T12:10:18Z","file_size":835032,"access_level":"open_access","file_name":"Designing_TRS-systems_Final.pdf","file_id":"53131","content_type":"application/pdf","relation":"main_file"}],"status":"public","type":"journal_article","publication":"Transportation Research Part A: Policy and Practice","title":"Designing taxi ridesharing systems with shared pick-up and drop-off locations: Insights from a computational study","oa":"1","date_updated":"2024-04-02T12:29:47Z","author":[{"first_name":"Miriam","full_name":"Stumpe, Miriam","id":"64135","last_name":"Stumpe"},{"last_name":"Dieter","id":"88592","full_name":"Dieter, Peter","first_name":"Peter"},{"first_name":"Guido","last_name":"Schryen","id":"72850","full_name":"Schryen, Guido"},{"last_name":"Müller","full_name":"Müller, Oliver","id":"72849","first_name":"Oliver"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"}],"date_created":"2024-04-02T12:10:56Z","year":"2024","citation":{"ieee":"M. Stumpe, P. Dieter, G. Schryen, O. Müller, and D. Beverungen, “Designing taxi ridesharing systems with shared pick-up and drop-off locations: Insights from a computational study,” <i>Transportation Research Part A: Policy and Practice</i>, 2024.","chicago":"Stumpe, Miriam, Peter Dieter, Guido Schryen, Oliver Müller, and Daniel Beverungen. “Designing Taxi Ridesharing Systems with Shared Pick-up and Drop-off Locations: Insights from a Computational Study.” <i>Transportation Research Part A: Policy and Practice</i>, 2024.","ama":"Stumpe M, Dieter P, Schryen G, Müller O, Beverungen D. Designing taxi ridesharing systems with shared pick-up and drop-off locations: Insights from a computational study. <i>Transportation Research Part A: Policy and Practice</i>. Published online 2024.","mla":"Stumpe, Miriam, et al. “Designing Taxi Ridesharing Systems with Shared Pick-up and Drop-off Locations: Insights from a Computational Study.” <i>Transportation Research Part A: Policy and Practice</i>, 2024.","short":"M. Stumpe, P. Dieter, G. Schryen, O. Müller, D. Beverungen, Transportation Research Part A: Policy and Practice (2024).","bibtex":"@article{Stumpe_Dieter_Schryen_Müller_Beverungen_2024, title={Designing taxi ridesharing systems with shared pick-up and drop-off locations: Insights from a computational study}, journal={Transportation Research Part A: Policy and Practice}, author={Stumpe, Miriam and Dieter, Peter and Schryen, Guido and Müller, Oliver and Beverungen, Daniel}, year={2024} }","apa":"Stumpe, M., Dieter, P., Schryen, G., Müller, O., &#38; Beverungen, D. (2024). Designing taxi ridesharing systems with shared pick-up and drop-off locations: Insights from a computational study. <i>Transportation Research Part A: Policy and Practice</i>."},"has_accepted_license":"1"},{"title":"Digitale Plattformen im industriellen Mittelstand","doi":"10.1007/978-3-662-68116-9","publisher":"Springer Berlin Heidelberg","date_updated":"2024-04-15T13:35:14Z","date_created":"2024-04-15T13:34:26Z","place":"Berlin, Heidelberg","year":"2024","citation":{"short":"D. Beverungen, R. Dumitrescu, A. Kühn, C. Plass, eds., Digitale Plattformen Im Industriellen Mittelstand, Springer Berlin Heidelberg, Berlin, Heidelberg, 2024.","mla":"Beverungen, Daniel, et al., editors. <i>Digitale Plattformen Im Industriellen Mittelstand</i>. Springer Berlin Heidelberg, 2024, doi:<a href=\"https://doi.org/10.1007/978-3-662-68116-9\">10.1007/978-3-662-68116-9</a>.","bibtex":"@book{Beverungen_Dumitrescu_Kühn_Plass_2024, place={Berlin, Heidelberg}, title={Digitale Plattformen im industriellen Mittelstand}, DOI={<a href=\"https://doi.org/10.1007/978-3-662-68116-9\">10.1007/978-3-662-68116-9</a>}, publisher={Springer Berlin Heidelberg}, year={2024} }","apa":"Beverungen, D., Dumitrescu, R., Kühn, A., &#38; Plass, C. (Eds.). (2024). <i>Digitale Plattformen im industriellen Mittelstand</i>. Springer Berlin Heidelberg. <a href=\"https://doi.org/10.1007/978-3-662-68116-9\">https://doi.org/10.1007/978-3-662-68116-9</a>","ieee":"D. Beverungen, R. Dumitrescu, A. Kühn, and C. Plass, Eds., <i>Digitale Plattformen im industriellen Mittelstand</i>. Berlin, Heidelberg: Springer Berlin Heidelberg, 2024.","chicago":"Beverungen, Daniel, Roman Dumitrescu, Arno Kühn, and Christoph Plass, eds. <i>Digitale Plattformen Im Industriellen Mittelstand</i>. Berlin, Heidelberg: Springer Berlin Heidelberg, 2024. <a href=\"https://doi.org/10.1007/978-3-662-68116-9\">https://doi.org/10.1007/978-3-662-68116-9</a>.","ama":"Beverungen D, Dumitrescu R, Kühn A, Plass C, eds. <i>Digitale Plattformen Im Industriellen Mittelstand</i>. Springer Berlin Heidelberg; 2024. doi:<a href=\"https://doi.org/10.1007/978-3-662-68116-9\">10.1007/978-3-662-68116-9</a>"},"publication_status":"published","publication_identifier":{"isbn":["9783662681152","9783662681169"],"issn":["2523-3637","2523-3645"]},"alternative_title":["Strategien, Methoden, Umsetzungsbeispiele"],"language":[{"iso":"eng"}],"_id":"53520","user_id":"83557","editor":[{"first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677"},{"last_name":"Dumitrescu","full_name":"Dumitrescu, Roman","first_name":"Roman"},{"first_name":"Arno","last_name":"Kühn","full_name":"Kühn, Arno"},{"first_name":"Christoph","last_name":"Plass","full_name":"Plass, Christoph"}],"status":"public","type":"book_editor"},{"year":"2024","citation":{"chicago":"Hemmrich, Simon, Jannika Marie Schäfer, Philipp Hansmeier, and Daniel Beverungen. “The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers.” In <i>Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024)</i>, 2024.","ieee":"S. Hemmrich, J. M. Schäfer, P. Hansmeier, and D. Beverungen, “The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers,” Honolulu, 2024.","ama":"Hemmrich S, Schäfer JM, Hansmeier P, Beverungen D. The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers. In: <i>Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024)</i>. ; 2024.","bibtex":"@inproceedings{Hemmrich_Schäfer_Hansmeier_Beverungen_2024, title={The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers}, booktitle={Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024)}, author={Hemmrich, Simon and Schäfer, Jannika Marie and Hansmeier, Philipp and Beverungen, Daniel}, year={2024} }","mla":"Hemmrich, Simon, et al. “The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers.” <i>Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024)</i>, 2024.","short":"S. Hemmrich, J.M. Schäfer, P. Hansmeier, D. Beverungen, in: Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024), 2024.","apa":"Hemmrich, S., Schäfer, J. M., Hansmeier, P., &#38; Beverungen, D. (2024). The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers. <i>Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024)</i>."},"date_updated":"2024-05-27T07:54:03Z","date_created":"2024-01-08T13:05:03Z","author":[{"id":"83557","full_name":"Hemmrich, Simon","last_name":"Hemmrich","first_name":"Simon"},{"first_name":"Jannika Marie","full_name":"Schäfer, Jannika Marie","last_name":"Schäfer"},{"full_name":"Hansmeier, Philipp","id":"55603","last_name":"Hansmeier","first_name":"Philipp"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"}],"title":"The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers","conference":{"location":"Honolulu"},"type":"conference","publication":"Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024)","status":"public","_id":"50296","user_id":"55603","language":[{"iso":"eng"}]},{"title":"The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers","main_file_link":[{"url":"https://www.researchgate.net/profile/Simon-Hemmrich-3/publication/374550987_The_Value_of_Reputation_Systems_in_Business_Contexts_-A_Qualitative_Study_Taking_the_View_of_Buyers/links/652406723ab6cb4ec6d01951/The-Value-of-Reputation-Systems-in-Business-Contexts-A-Qualitative-Study-Taking-the-View-of-Buyers.pdf"}],"conference":{"start_date":"2024-01-03","name":"Hawaii International Conference on System Sciences 2024","location":"Honolulu","end_date":"2024-01-06"},"date_updated":"2024-06-27T10:01:29Z","author":[{"first_name":"Simon","id":"83557","full_name":"Hemmrich, Simon","last_name":"Hemmrich"},{"first_name":"Jannika Marie","id":"74374","full_name":"Schäfer, Jannika Marie","last_name":"Schäfer"},{"full_name":"Hansmeier, Philipp","id":"55603","last_name":"Hansmeier","first_name":"Philipp"},{"first_name":"Daniel","last_name":"Beverungen","id":"59677","full_name":"Beverungen, Daniel"}],"date_created":"2024-06-27T09:52:26Z","year":"2024","citation":{"ama":"Hemmrich S, Schäfer JM, Hansmeier P, Beverungen D. The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers. In: <i>Proceedings of the 57th Hawaii International Conference on System Sciences</i>. ; 2024.","ieee":"S. Hemmrich, J. M. Schäfer, P. Hansmeier, and D. Beverungen, “The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers,” presented at the Hawaii International Conference on System Sciences 2024, Honolulu, 2024.","chicago":"Hemmrich, Simon, Jannika Marie Schäfer, Philipp Hansmeier, and Daniel Beverungen. “The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers.” In <i>Proceedings of the 57th Hawaii International Conference on System Sciences</i>, 2024.","apa":"Hemmrich, S., Schäfer, J. M., Hansmeier, P., &#38; Beverungen, D. (2024). The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers. <i>Proceedings of the 57th Hawaii International Conference on System Sciences</i>. Hawaii International Conference on System Sciences 2024, Honolulu.","mla":"Hemmrich, Simon, et al. “The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers.” <i>Proceedings of the 57th Hawaii International Conference on System Sciences</i>, 2024.","bibtex":"@inproceedings{Hemmrich_Schäfer_Hansmeier_Beverungen_2024, title={The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers}, booktitle={Proceedings of the 57th Hawaii International Conference on System Sciences}, author={Hemmrich, Simon and Schäfer, Jannika Marie and Hansmeier, Philipp and Beverungen, Daniel}, year={2024} }","short":"S. Hemmrich, J.M. Schäfer, P. Hansmeier, D. Beverungen, in: Proceedings of the 57th Hawaii International Conference on System Sciences, 2024."},"publication_status":"published","keyword":["Electronic Marketing","business-to-business","new design approach","reputation systems","value for buyers."],"language":[{"iso":"eng"}],"_id":"54916","user_id":"74374","department":[{"_id":"195"}],"abstract":[{"text":"Reputation systems for companies to rate each other's performance are largely unexplored in research and hardly available in practice. However, these systems are relevant for prospective buyers to find a trustworthy seller. This observation applies especially to short-lived business relationships where fulfilling the performance promise is subject to a high degree of uncertainty. This paper explores the value of a reputation system for a business-to-business (B2B) context and focuses on three novel solutions for designing reputation systems. These solutions include selling ratings, conducting ratings as payments, and employing a counter-rating mechanism. We interview buyers to fathom the added value of these solutions in different contexts. Our findings suggest that such a system is useful for companies acting in less transparent markets and also helps when companies already have a good market overview. Depending on the market conditions and business context, the perceived value of the proposed system varies.","lang":"eng"}],"status":"public","type":"conference","publication":"Proceedings of the 57th Hawaii International Conference on System Sciences"},{"doi":"10.1109/tem.2024.3352819","author":[{"first_name":"Philipp","full_name":"zur Heiden, Philipp","id":"64394","last_name":"zur Heiden"},{"id":"82872","full_name":"Priefer, Jennifer","last_name":"Priefer","first_name":"Jennifer"},{"first_name":"Daniel","full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen"}],"volume":71,"date_updated":"2024-11-11T09:50:34Z","citation":{"ieee":"P. zur Heiden, J. Priefer, and D. Beverungen, “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System,” <i>IEEE Transactions on Engineering Management</i>, vol. 71, pp. 3641–3655, 2024, doi: <a href=\"https://doi.org/10.1109/tem.2024.3352819\">10.1109/tem.2024.3352819</a>.","chicago":"Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System.” <i>IEEE Transactions on Engineering Management</i> 71 (2024): 3641–55. <a href=\"https://doi.org/10.1109/tem.2024.3352819\">https://doi.org/10.1109/tem.2024.3352819</a>.","ama":"zur Heiden P, Priefer J, Beverungen D. Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System. <i>IEEE Transactions on Engineering Management</i>. 2024;71:3641-3655. doi:<a href=\"https://doi.org/10.1109/tem.2024.3352819\">10.1109/tem.2024.3352819</a>","short":"P. zur Heiden, J. Priefer, D. Beverungen, IEEE Transactions on Engineering Management 71 (2024) 3641–3655.","mla":"zur Heiden, Philipp, et al. “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System.” <i>IEEE Transactions on Engineering Management</i>, vol. 71, Institute of Electrical and Electronics Engineers (IEEE), 2024, pp. 3641–55, doi:<a href=\"https://doi.org/10.1109/tem.2024.3352819\">10.1109/tem.2024.3352819</a>.","bibtex":"@article{zur Heiden_Priefer_Beverungen_2024, title={Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System}, volume={71}, DOI={<a href=\"https://doi.org/10.1109/tem.2024.3352819\">10.1109/tem.2024.3352819</a>}, journal={IEEE Transactions on Engineering Management}, publisher={Institute of Electrical and Electronics Engineers (IEEE)}, author={zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}, year={2024}, pages={3641–3655} }","apa":"zur Heiden, P., Priefer, J., &#38; Beverungen, D. (2024). Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System. <i>IEEE Transactions on Engineering Management</i>, <i>71</i>, 3641–3655. <a href=\"https://doi.org/10.1109/tem.2024.3352819\">https://doi.org/10.1109/tem.2024.3352819</a>"},"page":"3641-3655","intvolume":"        71","publication_status":"published","has_accepted_license":"1","publication_identifier":{"issn":["0018-9391","1558-0040"]},"file_date_updated":"2024-04-18T12:26:27Z","article_type":"original","user_id":"82872","project":[{"name":"FLEMING: FLEMING - Flexible Monitoring- und Regelsysteme für die Energie- und Mobilitätswende im Verteilnetz durch Einsatz von Künstlicher Intelligenz","_id":"651","grant_number":"03E16012F"}],"_id":"50649","status":"public","type":"journal_article","title":"Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System","date_created":"2024-01-19T11:47:56Z","publisher":"Institute of Electrical and Electronics Engineers (IEEE)","year":"2024","quality_controlled":"1","language":[{"iso":"eng"}],"ddc":["620"],"keyword":["Design science research","digital platform","distribution grid","IS design","predictive maintenance","smart services"],"file":[{"relation":"main_file","success":1,"content_type":"application/pdf","file_id":"53570","access_level":"closed","file_name":"Predictive_Maintenance_on_the_Energy_Distribution_GridDesign_and_Evaluation_of_a_Digital_Industrial_Platform_in_the_Context_of_a_Smart_Service_System.pdf","file_size":4070804,"creator":"dabe","date_created":"2024-04-18T12:26:27Z","date_updated":"2024-04-18T12:26:27Z"}],"abstract":[{"text":"The energy turnaround and the shift towards sustainable mobility threaten the stability of European energy distribution grids due to substantially increasing load fluctuations and power demand. These challenges can critically impact assets in the distribution grid—e.g., switchgears—intensifying the need to plan, conduct, and manage the maintenance of such assets. Predictive maintenance strategies that analyze assets' current and historical condition data have been discussed as promising approaches toward that end. However, the extant research focuses on designing and improving analytical algorithms or information technology (IT) artifacts while not considering how a maintenance service is cocreated by companies with IT. This research article posits that IT and service must be aligned closely, presenting an ensemble artifact comprising a digital industrial platform and a smart service system for predictive maintenance on the distribution grid. The artifact is evaluated by conducting a willingness-to-pay analysis with asset operators, documenting their demand for condition monitoring and predictive maintenance as an integrated solution, although they still struggle with even getting the condition data of their assets. Building on these results, we formalize the knowledge in the form of design principles and implications for managing the maintenance of critical assets in the distribution grid.","lang":"eng"}],"publication":"IEEE Transactions on Engineering Management"},{"_id":"55941","user_id":"59677","department":[{"_id":"195"}],"article_type":"original","language":[{"iso":"ger"}],"type":"journal_article","publication":"Wirtschaftsinformatik & Management","status":"public","publisher":"Springer Fachmedien Wiesbaden GmbH","date_updated":"2024-11-11T09:50:44Z","date_created":"2024-08-30T14:14:27Z","author":[{"full_name":"Beverungen, Daniel","id":"59677","last_name":"Beverungen","first_name":"Daniel"},{"last_name":"zur Heiden","full_name":"zur Heiden, Philipp","id":"64394","first_name":"Philipp"}],"title":"„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“","doi":"10.1365/s35764-024-00529-y","publication_status":"published","publication_identifier":{"issn":["1867-5905","1867-5913"]},"year":"2024","citation":{"bibtex":"@article{Beverungen_zur Heiden_2024, title={„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“}, DOI={<a href=\"https://doi.org/10.1365/s35764-024-00529-y\">10.1365/s35764-024-00529-y</a>}, journal={Wirtschaftsinformatik &#38; Management}, publisher={Springer Fachmedien Wiesbaden GmbH}, author={Beverungen, Daniel and zur Heiden, Philipp}, year={2024} }","short":"D. Beverungen, P. zur Heiden, Wirtschaftsinformatik &#38; Management (2024).","mla":"Beverungen, Daniel, and Philipp zur Heiden. “„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“.” <i>Wirtschaftsinformatik &#38; Management</i>, Springer Fachmedien Wiesbaden GmbH, 2024, doi:<a href=\"https://doi.org/10.1365/s35764-024-00529-y\">10.1365/s35764-024-00529-y</a>.","apa":"Beverungen, D., &#38; zur Heiden, P. (2024). „Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“. <i>Wirtschaftsinformatik &#38; Management</i>. <a href=\"https://doi.org/10.1365/s35764-024-00529-y\">https://doi.org/10.1365/s35764-024-00529-y</a>","ieee":"D. Beverungen and P. zur Heiden, “„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“,” <i>Wirtschaftsinformatik &#38; Management</i>, 2024, doi: <a href=\"https://doi.org/10.1365/s35764-024-00529-y\">10.1365/s35764-024-00529-y</a>.","chicago":"Beverungen, Daniel, and Philipp zur Heiden. “„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“.” <i>Wirtschaftsinformatik &#38; Management</i>, 2024. <a href=\"https://doi.org/10.1365/s35764-024-00529-y\">https://doi.org/10.1365/s35764-024-00529-y</a>.","ama":"Beverungen D, zur Heiden P. „Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“. <i>Wirtschaftsinformatik &#38; Management</i>. Published online 2024. doi:<a href=\"https://doi.org/10.1365/s35764-024-00529-y\">10.1365/s35764-024-00529-y</a>"}},{"date_updated":"2025-05-21T08:43:13Z","author":[{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"id":"49160","full_name":"Bartelheimer, Christian","last_name":"Bartelheimer","first_name":"Christian"},{"first_name":"Agnes ","full_name":"Assbrock, Agnes ","last_name":"Assbrock"},{"last_name":"Löhr","orcid":"0000-0001-9581-4602","full_name":"Löhr, Bernd","id":"56760","first_name":"Bernd"}],"date_created":"2024-06-04T12:14:56Z","title":"Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design","conference":{"name":"32nd European Conference on Information Systems","location":"Paphos, Cyprys"},"main_file_link":[{"url":"https://aisel.aisnet.org/ecis2024/track08_bpm_di/track08_bpm_di/5/"}],"year":"2024","citation":{"apa":"Beverungen, D., Bartelheimer, C., Assbrock, A., &#38; Löhr, B. (2024). Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design. <i>European Conference on Information Systems (ECIS)</i>. 32nd European Conference on Information Systems, Paphos, Cyprys.","mla":"Beverungen, Daniel, et al. “Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design.” <i>European Conference on Information Systems (ECIS)</i>, 2024.","short":"D. Beverungen, C. Bartelheimer, A. Assbrock, B. Löhr, in: European Conference on Information Systems (ECIS), 2024.","bibtex":"@inproceedings{Beverungen_Bartelheimer_Assbrock_Löhr_2024, title={Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design}, booktitle={European Conference on Information Systems (ECIS)}, author={Beverungen, Daniel and Bartelheimer, Christian and Assbrock, Agnes  and Löhr, Bernd}, year={2024} }","ama":"Beverungen D, Bartelheimer C, Assbrock A, Löhr B. Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design. In: <i>European Conference on Information Systems (ECIS)</i>. ; 2024.","ieee":"D. Beverungen, C. Bartelheimer, A. Assbrock, and B. Löhr, “Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design,” presented at the 32nd European Conference on Information Systems, Paphos, Cyprys, 2024.","chicago":"Beverungen, Daniel, Christian Bartelheimer, Agnes  Assbrock, and Bernd Löhr. “Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design.” In <i>European Conference on Information Systems (ECIS)</i>, 2024."},"_id":"54583","department":[{"_id":"195"}],"user_id":"56760","language":[{"iso":"eng"}],"publication":"European Conference on Information Systems (ECIS)","type":"conference","status":"public"}]