---
_id: '30735'
abstract:
- lang: eng
  text: While the Information Systems (IS) discipline has researched digital platforms
    extensively, the body of knowledge appertaining to platforms still appears fragmented
    and lacking conceptual consistency. Based on automated text mining and unsupervised
    machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive
    research on platforms—comprising 11,049 papers spanning 44 years of research activity.
    From a cluster analysis concerning platform concepts’ semantically most similar
    words, we identify six research streams on platforms, each with their own platform
    terms. Based on interpreting the identified concepts vis-à-vis the extant research
    and considering a temporal perspective on the concepts’ application, we present
    a lexicon of platform concepts, to guide further research on platforms in the
    IS discipline. Researchers and managers can build on our results to position their
    work appropriately, applying a specific theoretical perspective on platforms in
    isolation or combining multiple perspectives to study platform phenomena at a
    more abstract level.
author:
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Philipp
  full_name: zur Heiden, Philipp
  id: '64394'
  last_name: zur Heiden
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'Bartelheimer C, zur Heiden P, Lüttenberg H, Beverungen D. Systematizing the
    lexicon of platforms in information systems: a data-driven study. <i>Electronic
    Markets</i>. Published online 2022. doi:<a href="https://doi.org/10.1007/s12525-022-00530-6">10.1007/s12525-022-00530-6</a>'
  apa: 'Bartelheimer, C., zur Heiden, P., Lüttenberg, H., &#38; Beverungen, D. (2022).
    Systematizing the lexicon of platforms in information systems: a data-driven study.
    <i>Electronic Markets</i>. <a href="https://doi.org/10.1007/s12525-022-00530-6">https://doi.org/10.1007/s12525-022-00530-6</a>'
  bibtex: '@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing
    the lexicon of platforms in information systems: a data-driven study}, DOI={<a
    href="https://doi.org/10.1007/s12525-022-00530-6">10.1007/s12525-022-00530-6</a>},
    journal={Electronic Markets}, publisher={Springer Science and Business Media LLC},
    author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda
    and Beverungen, Daniel}, year={2022} }'
  chicago: 'Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel
    Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A
    Data-Driven Study.” <i>Electronic Markets</i>, 2022. <a href="https://doi.org/10.1007/s12525-022-00530-6">https://doi.org/10.1007/s12525-022-00530-6</a>.'
  ieee: 'C. Bartelheimer, P. zur Heiden, H. Lüttenberg, and D. Beverungen, “Systematizing
    the lexicon of platforms in information systems: a data-driven study,” <i>Electronic
    Markets</i>, 2022, doi: <a href="https://doi.org/10.1007/s12525-022-00530-6">10.1007/s12525-022-00530-6</a>.'
  mla: 'Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in
    Information Systems: A Data-Driven Study.” <i>Electronic Markets</i>, Springer
    Science and Business Media LLC, 2022, doi:<a href="https://doi.org/10.1007/s12525-022-00530-6">10.1007/s12525-022-00530-6</a>.'
  short: C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic
    Markets (2022).
date_created: 2022-04-04T10:01:11Z
date_updated: 2024-11-11T09:51:01Z
doi: 10.1007/s12525-022-00530-6
keyword:
- Management of Technology and Innovation
- Marketing
- Computer Science Applications
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
publication: Electronic Markets
publication_identifier:
  issn:
  - 1019-6781
  - 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'Systematizing the lexicon of platforms in information systems: a data-driven
  study'
type: journal_article
user_id: '49160'
year: '2022'
...
---
_id: '21242'
author:
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Martin
  full_name: Poniatowski, Martin
  id: '32441'
  last_name: Poniatowski
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: Lüttenberg H, Beverungen D, Poniatowski M, Kundisch D, Wünderlich N. Drei Strategien
    zur Etablierung digitaler Plattformen in der Industrie. <i>Wirtschaftsinformatik
    &#38; Management</i>. 2021;13(2):120-131.
  apa: Lüttenberg, H., Beverungen, D., Poniatowski, M., Kundisch, D., &#38; Wünderlich,
    N. (2021). Drei Strategien zur Etablierung digitaler Plattformen in der Industrie.
    <i>Wirtschaftsinformatik &#38; Management</i>, <i>13</i>(2), 120–131.
  bibtex: '@article{Lüttenberg_Beverungen_Poniatowski_Kundisch_Wünderlich_2021, title={Drei
    Strategien zur Etablierung digitaler Plattformen in der Industrie}, volume={13},
    number={2}, journal={Wirtschaftsinformatik &#38; Management}, author={Lüttenberg,
    Hedda and Beverungen, Daniel and Poniatowski, Martin and Kundisch, Dennis and
    Wünderlich, Nancy}, year={2021}, pages={120–131} }'
  chicago: 'Lüttenberg, Hedda, Daniel Beverungen, Martin Poniatowski, Dennis Kundisch,
    and Nancy Wünderlich. “Drei Strategien zur Etablierung digitaler Plattformen in
    der Industrie.” <i>Wirtschaftsinformatik &#38; Management</i> 13, no. 2 (2021):
    120–31.'
  ieee: H. Lüttenberg, D. Beverungen, M. Poniatowski, D. Kundisch, and N. Wünderlich,
    “Drei Strategien zur Etablierung digitaler Plattformen in der Industrie,” <i>Wirtschaftsinformatik
    &#38; Management</i>, vol. 13, no. 2, pp. 120–131, 2021.
  mla: Lüttenberg, Hedda, et al. “Drei Strategien zur Etablierung digitaler Plattformen
    in der Industrie.” <i>Wirtschaftsinformatik &#38; Management</i>, vol. 13, no.
    2, 2021, pp. 120–31.
  short: H. Lüttenberg, D. Beverungen, M. Poniatowski, D. Kundisch, N. Wünderlich,
    Wirtschaftsinformatik &#38; Management 13 (2021) 120–131.
date_created: 2021-02-16T13:33:57Z
date_updated: 2022-01-06T06:54:51Z
department:
- _id: '276'
intvolume: '        13'
issue: '2'
language:
- iso: ger
page: 120-131
project:
- _id: '1'
  name: SFB 901
- _id: '4'
  name: SFB 901 - Project Area C
- _id: '17'
  name: SFB 901 - Subproject C5
- _id: '97'
  name: its OWL - Digital Business
publication: Wirtschaftsinformatik & Management
publication_status: published
status: public
title: Drei Strategien zur Etablierung digitaler Plattformen in der Industrie
type: journal_article
user_id: '477'
volume: 13
year: '2021'
...
---
_id: '22514'
author:
- first_name: Jan-Peter
  full_name: Kucklick, Jan-Peter
  id: '77066'
  last_name: Kucklick
- first_name: Jennifer
  full_name: Müller, Jennifer
  id: '82872'
  last_name: Müller
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: 'Kucklick J-P, Müller J, Beverungen D, Müller O. Quantifying the Impact of
    Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach.
    In: <i>European Conference on Information Systems</i>. ; 2021.'
  apa: Kucklick, J.-P., Müller, J., Beverungen, D., &#38; Müller, O. (2021). Quantifying
    the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning
    Approach. In <i>European Conference on Information Systems</i>. Virtual.
  bibtex: '@inproceedings{Kucklick_Müller_Beverungen_Müller_2021, title={Quantifying
    the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning
    Approach}, booktitle={European Conference on Information Systems}, author={Kucklick,
    Jan-Peter and Müller, Jennifer and Beverungen, Daniel and Müller, Oliver}, year={2021}
    }'
  chicago: Kucklick, Jan-Peter, Jennifer Müller, Daniel Beverungen, and Oliver Müller.
    “Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-Based
    Deep Learning Approach.” In <i>European Conference on Information Systems</i>,
    2021.
  ieee: J.-P. Kucklick, J. Müller, D. Beverungen, and O. Müller, “Quantifying the
    Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning
    Approach,” in <i>European Conference on Information Systems</i>, Virtual, 2021.
  mla: Kucklick, Jan-Peter, et al. “Quantifying the Impact of Location Data for Real
    Estate Appraisal – A GIS-Based Deep Learning Approach.” <i>European Conference
    on Information Systems</i>, 2021.
  short: 'J.-P. Kucklick, J. Müller, D. Beverungen, O. Müller, in: European Conference
    on Information Systems, 2021.'
conference:
  end_date: 2021-06-16
  location: Virtual
  name: ECIS 2021 - 29th European Conference on Information System
  start_date: 2021-06-14
date_created: 2021-06-28T11:30:02Z
date_updated: 2022-01-06T06:55:35Z
department:
- _id: '196'
- _id: '526'
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1022&context=ecis2021_rip
oa: '1'
publication: European Conference on Information Systems
status: public
title: Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based
  Deep Learning Approach
type: conference
user_id: '71922'
year: '2021'
...
---
_id: '17860'
abstract:
- lang: eng
  text: "Purpose\r\nThe purpose of this paper is to identify strategic options and
    challenges that arise when an industrial firm moves from providing smart service
    toward providing a platform.\r\n\r\nDesign/methodology/approach\r\nThis conceptual
    study takes on a multidisciplinary research perspective that integrates concepts,
    theories and insights from service management and marketing, information systems
    and platform economics.\r\n\r\nFindings\r\nThe paper outlines three platform types
    – smart data platform, smart product platform and matching platform – as strategic
    options for firms that wish to evolve from smart service providers to platform
    providers.\r\n\r\nResearch limitations/implications\r\nInvestigating smart service
    platforms calls for launching interdisciplinary research initiatives. Promising
    research avenues are outlined to span boundaries that separate different research
    disciplines today.\r\n\r\nPractical implications\r\nManaging a successful transition
    from providing smart service toward providing a platform requires making significant
    investments in IT, platform-related capabilities and skills, as well as implement
    new approaches toward relationship management and brand-building.\r\n\r\nOriginality/value\r\nThe
    findings described in this paper are valuable to researchers in multiple disciplines
    seeking to develop and to justify theory related to platforms in industrial scenarios."
article_type: original
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: 'Beverungen D, Kundisch D, Wünderlich N. Transforming into a Platform Provider:
    Strategic Options for Industrial Smart Service Providers. <i>Journal of Service
    Management</i>. 2021;32(4):507-532. doi:<a href="https://doi.org/10.1108/JOSM-03-2020-0066">10.1108/JOSM-03-2020-0066</a>'
  apa: 'Beverungen, D., Kundisch, D., &#38; Wünderlich, N. (2021). Transforming into
    a Platform Provider: Strategic Options for Industrial Smart Service Providers.
    <i>Journal of Service Management</i>, <i>32</i>(4), 507–532. <a href="https://doi.org/10.1108/JOSM-03-2020-0066">https://doi.org/10.1108/JOSM-03-2020-0066</a>'
  bibtex: '@article{Beverungen_Kundisch_Wünderlich_2021, title={Transforming into
    a Platform Provider: Strategic Options for Industrial Smart Service Providers},
    volume={32}, DOI={<a href="https://doi.org/10.1108/JOSM-03-2020-0066">10.1108/JOSM-03-2020-0066</a>},
    number={4}, journal={Journal of Service Management}, publisher={Emerald Insight},
    author={Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}, year={2021},
    pages={507–532} }'
  chicago: 'Beverungen, Daniel, Dennis Kundisch, and Nancy Wünderlich. “Transforming
    into a Platform Provider: Strategic Options for Industrial Smart Service Providers.”
    <i>Journal of Service Management</i> 32, no. 4 (2021): 507–32. <a href="https://doi.org/10.1108/JOSM-03-2020-0066">https://doi.org/10.1108/JOSM-03-2020-0066</a>.'
  ieee: 'D. Beverungen, D. Kundisch, and N. Wünderlich, “Transforming into a Platform
    Provider: Strategic Options for Industrial Smart Service Providers,” <i>Journal
    of Service Management</i>, vol. 32, no. 4, pp. 507–532, 2021, doi: <a href="https://doi.org/10.1108/JOSM-03-2020-0066">10.1108/JOSM-03-2020-0066</a>.'
  mla: 'Beverungen, Daniel, et al. “Transforming into a Platform Provider: Strategic
    Options for Industrial Smart Service Providers.” <i>Journal of Service Management</i>,
    vol. 32, no. 4, Emerald Insight, 2021, pp. 507–32, doi:<a href="https://doi.org/10.1108/JOSM-03-2020-0066">10.1108/JOSM-03-2020-0066</a>.'
  short: D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management
    32 (2021) 507–532.
date_created: 2020-08-12T12:12:36Z
date_updated: 2024-04-18T12:46:37Z
ddc:
- '380'
department:
- _id: '276'
- _id: '181'
doi: 10.1108/JOSM-03-2020-0066
intvolume: '        32'
issue: '4'
keyword:
- Smart service
- Platform
- Interdisciplinary research
- Manufacturing company
- Smart service provider
- Platform economics
- Information systems
- Multi-sided markets
- Business-to-business (B2B) markets
language:
- iso: eng
page: 507-532
project:
- _id: '1'
  grant_number: '160364472'
  name: SFB 901
- _id: '4'
  name: SFB 901 - Project Area C
- _id: '17'
  name: SFB 901 - Subproject C5
publication: Journal of Service Management
publication_identifier:
  issn:
  - 507-532
publication_status: published
publisher: Emerald Insight
quality_controlled: '1'
status: public
title: 'Transforming into a Platform Provider: Strategic Options for Industrial Smart
  Service Providers'
type: journal_article
user_id: '59677'
volume: 32
year: '2021'
...
---
_id: '20131'
author:
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: Kundisch D, Beverungen D. <i>Als Wirtschaftsinformatiker die digitale Transformation
    in Organisationen gestalten</i>. Martin, Slovakia; 2020:22-26.
  apa: Kundisch, D., &#38; Beverungen, D. (2020). <i>Als Wirtschaftsinformatiker die
    digitale Transformation in Organisationen gestalten</i> (pp. 22–26). Martin, Slovakia.
  bibtex: '@book{Kundisch_Beverungen_2020, place={Martin, Slovakia}, series={Traumjob
    IT - Durchstarten leicht gemacht 2021, e-fellows.net}, title={Als Wirtschaftsinformatiker
    die digitale Transformation in Organisationen gestalten}, author={Kundisch, Dennis
    and Beverungen, Daniel}, year={2020}, pages={22–26}, collection={Traumjob IT -
    Durchstarten leicht gemacht 2021, e-fellows.net} }'
  chicago: Kundisch, Dennis, and Daniel Beverungen. <i>Als Wirtschaftsinformatiker
    die digitale Transformation in Organisationen gestalten</i>. Traumjob IT - Durchstarten
    leicht gemacht 2021, e-fellows.net. Martin, Slovakia, 2020.
  ieee: D. Kundisch and D. Beverungen, <i>Als Wirtschaftsinformatiker die digitale
    Transformation in Organisationen gestalten</i>. Martin, Slovakia, 2020, pp. 22–26.
  mla: Kundisch, Dennis, and Daniel Beverungen. <i>Als Wirtschaftsinformatiker die
    digitale Transformation in Organisationen gestalten</i>. 2020, pp. 22–26.
  short: D. Kundisch, D. Beverungen, Als Wirtschaftsinformatiker die digitale Transformation
    in Organisationen gestalten, Martin, Slovakia, 2020.
date_created: 2020-10-20T11:04:14Z
date_updated: 2022-01-06T06:54:20Z
department:
- _id: '276'
language:
- iso: ger
page: 22-26
place: Martin, Slovakia
series_title: Traumjob IT - Durchstarten leicht gemacht 2021, e-fellows.net
status: public
title: Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten
type: report
user_id: '16205'
year: '2020'
...
---
_id: '17426'
abstract:
- lang: eng
  text: <jats:p>The development of renewable energies and smart mobility has profoundly
    impacted the future of the distribution grid. An increasing bidirectional energy
    flow stresses the assets of the distribution grid, especially medium voltage switchgear.
    This calls for improved maintenance strategies to prevent critical failures. Predictive
    maintenance, a maintenance strategy relying on current condition data of assets,
    serves as a guideline. Novel sensors covering thermal, mechanical, and partial
    discharge aspects of switchgear, enable continuous condition monitoring of some
    of the most critical assets of the distribution grid. Combined with machine learning
    algorithms, the demands put on the distribution grid by the energy and mobility
    revolutions can be handled. In this paper, we review the current state-of-the-art
    of all aspects of condition monitoring for medium voltage switchgear. Furthermore,
    we present an approach to develop a predictive maintenance system based on novel
    sensors and machine learning. We show how the existing medium voltage grid infrastructure
    can adapt these new needs on an economic scale.</jats:p>
article_number: '2099'
author:
- first_name: Martin W.
  full_name: Hoffmann, Martin W.
  last_name: Hoffmann
- first_name: Stephan
  full_name: Wildermuth, Stephan
  last_name: Wildermuth
- first_name: Ralf
  full_name: Gitzel, Ralf
  last_name: Gitzel
- first_name: Aydin
  full_name: Boyaci, Aydin
  last_name: Boyaci
- first_name: Jörg
  full_name: Gebhardt, Jörg
  last_name: Gebhardt
- first_name: Holger
  full_name: Kaul, Holger
  last_name: Kaul
- first_name: Ido
  full_name: Amihai, Ido
  last_name: Amihai
- first_name: Bodo
  full_name: Forg, Bodo
  last_name: Forg
- first_name: Michael
  full_name: Suriyah, Michael
  last_name: Suriyah
- first_name: Thomas
  full_name: Leibfried, Thomas
  last_name: Leibfried
- first_name: Volker
  full_name: Stich, Volker
  last_name: Stich
- first_name: Jan
  full_name: Hicking, Jan
  last_name: Hicking
- first_name: Martin
  full_name: Bremer, Martin
  last_name: Bremer
- first_name: Lars
  full_name: Kaminski, Lars
  last_name: Kaminski
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Philipp
  full_name: zur Heiden, Philipp
  id: '64394'
  last_name: zur Heiden
- first_name: Tanja
  full_name: Tornede, Tanja
  id: '40795'
  last_name: Tornede
citation:
  ama: Hoffmann MW, Wildermuth S, Gitzel R, et al. Integration of Novel Sensors and
    Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable
    the Energy and Mobility Revolutions. <i>Sensors</i>. 2020. doi:<a href="https://doi.org/10.3390/s20072099">10.3390/s20072099</a>
  apa: Hoffmann, M. W., Wildermuth, S., Gitzel, R., Boyaci, A., Gebhardt, J., Kaul,
    H., … Tornede, T. (2020). Integration of Novel Sensors and Machine Learning for
    Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility
    Revolutions. <i>Sensors</i>. <a href="https://doi.org/10.3390/s20072099">https://doi.org/10.3390/s20072099</a>
  bibtex: '@article{Hoffmann_Wildermuth_Gitzel_Boyaci_Gebhardt_Kaul_Amihai_Forg_Suriyah_Leibfried_et
    al._2020, title={Integration of Novel Sensors and Machine Learning for Predictive
    Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions},
    DOI={<a href="https://doi.org/10.3390/s20072099">10.3390/s20072099</a>}, number={2099},
    journal={Sensors}, author={Hoffmann, Martin W. and Wildermuth, Stephan and Gitzel,
    Ralf and Boyaci, Aydin and Gebhardt, Jörg and Kaul, Holger and Amihai, Ido and
    Forg, Bodo and Suriyah, Michael and Leibfried, Thomas and et al.}, year={2020}
    }'
  chicago: Hoffmann, Martin W., Stephan Wildermuth, Ralf Gitzel, Aydin Boyaci, Jörg
    Gebhardt, Holger Kaul, Ido Amihai, et al. “Integration of Novel Sensors and Machine
    Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the
    Energy and Mobility Revolutions.” <i>Sensors</i>, 2020. <a href="https://doi.org/10.3390/s20072099">https://doi.org/10.3390/s20072099</a>.
  ieee: M. W. Hoffmann <i>et al.</i>, “Integration of Novel Sensors and Machine Learning
    for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and
    Mobility Revolutions,” <i>Sensors</i>, 2020.
  mla: Hoffmann, Martin W., et al. “Integration of Novel Sensors and Machine Learning
    for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and
    Mobility Revolutions.” <i>Sensors</i>, 2099, 2020, doi:<a href="https://doi.org/10.3390/s20072099">10.3390/s20072099</a>.
  short: M.W. Hoffmann, S. Wildermuth, R. Gitzel, A. Boyaci, J. Gebhardt, H. Kaul,
    I. Amihai, B. Forg, M. Suriyah, T. Leibfried, V. Stich, J. Hicking, M. Bremer,
    L. Kaminski, D. Beverungen, P. zur Heiden, T. Tornede, Sensors (2020).
date_created: 2020-07-28T09:47:36Z
date_updated: 2022-01-06T06:53:11Z
doi: 10.3390/s20072099
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: https://www.mdpi.com/1424-8220/20/7/2099
oa: '1'
publication: Sensors
publication_identifier:
  issn:
  - 1424-8220
publication_status: published
status: public
title: Integration of Novel Sensors and Machine Learning for Predictive Maintenance
  in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions
type: journal_article
user_id: '40795'
year: '2020'
...
---
_id: '16947'
author:
- first_name: Sven
  full_name: Weinzierl, Sven
  last_name: Weinzierl
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
- first_name: Tobias
  full_name: Pauli, Tobias
  last_name: Pauli
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
citation:
  ama: 'Weinzierl S, Wolf V, Pauli T, Beverungen D, Matzner M. Detecting Workarounds
    in Business Processes — A Deep Learning Method for Analyzing Event Logs. In: <i>Proceedings
    of the 28th European Conference on Information Systems</i>. Marrakech, Morroco;
    2020.'
  apa: Weinzierl, S., Wolf, V., Pauli, T., Beverungen, D., &#38; Matzner, M. (2020).
    Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing
    Event Logs. In <i>Proceedings of the 28th European Conference on Information Systems</i>.
    Marrakech, Morroco.
  bibtex: '@inproceedings{Weinzierl_Wolf_Pauli_Beverungen_Matzner_2020, place={Marrakech,
    Morroco}, title={Detecting Workarounds in Business Processes — A Deep Learning
    Method for Analyzing Event Logs}, booktitle={Proceedings of the 28th European
    Conference on Information Systems}, author={Weinzierl, Sven and Wolf, Verena and
    Pauli, Tobias and Beverungen, Daniel and Matzner, Martin}, year={2020} }'
  chicago: Weinzierl, Sven, Verena Wolf, Tobias Pauli, Daniel Beverungen, and Martin
    Matzner. “Detecting Workarounds in Business Processes — A Deep Learning Method
    for Analyzing Event Logs.” In <i>Proceedings of the 28th European Conference on
    Information Systems</i>. Marrakech, Morroco, 2020.
  ieee: S. Weinzierl, V. Wolf, T. Pauli, D. Beverungen, and M. Matzner, “Detecting
    Workarounds in Business Processes — A Deep Learning Method for Analyzing Event
    Logs,” in <i>Proceedings of the 28th European Conference on Information Systems</i>,
    Marrakech, Morroco, 2020.
  mla: Weinzierl, Sven, et al. “Detecting Workarounds in Business Processes — A Deep
    Learning Method for Analyzing Event Logs.” <i>Proceedings of the 28th European
    Conference on Information Systems</i>, 2020.
  short: 'S. Weinzierl, V. Wolf, T. Pauli, D. Beverungen, M. Matzner, in: Proceedings
    of the 28th European Conference on Information Systems, Marrakech, Morroco, 2020.'
conference:
  location: Marrakech, Morroco
  name: Proceedings of the 28th European Conference on Information Systems
date_created: 2020-05-11T10:28:41Z
date_updated: 2022-01-06T06:52:59Z
department:
- _id: '195'
language:
- iso: eng
place: Marrakech, Morroco
publication: Proceedings of the 28th European Conference on Information Systems
status: public
title: Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing
  Event Logs
type: conference
user_id: '23633'
year: '2020'
...
---
_id: '15501'
author:
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
- first_name: Alena
  full_name: Franke, Alena
  last_name: Franke
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'Wolf V, Franke A, Bartelheimer C, Beverungen D. Establishing Smart Service
    Systems is a Challenge: A Case Study on Pitfalls and Implications. In: <i>Proceedings
    of the 15th International Conference on Wirtschaftsinformatik</i>. Potsdam, Germany;
    2020.'
  apa: 'Wolf, V., Franke, A., Bartelheimer, C., &#38; Beverungen, D. (2020). Establishing
    Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications.
    In <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>.
    Potsdam, Germany.'
  bibtex: '@inproceedings{Wolf_Franke_Bartelheimer_Beverungen_2020, place={Potsdam,
    Germany}, title={Establishing Smart Service Systems is a Challenge: A Case Study
    on Pitfalls and Implications}, booktitle={Proceedings of the 15th International
    Conference on Wirtschaftsinformatik}, author={Wolf, Verena and Franke, Alena and
    Bartelheimer, Christian and Beverungen, Daniel}, year={2020} }'
  chicago: 'Wolf, Verena, Alena Franke, Christian Bartelheimer, and Daniel Beverungen.
    “Establishing Smart Service Systems Is a Challenge: A Case Study on Pitfalls and
    Implications.” In <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>.
    Potsdam, Germany, 2020.'
  ieee: 'V. Wolf, A. Franke, C. Bartelheimer, and D. Beverungen, “Establishing Smart
    Service Systems is a Challenge: A Case Study on Pitfalls and Implications,” in
    <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>,
    2020.'
  mla: 'Wolf, Verena, et al. “Establishing Smart Service Systems Is a Challenge: A
    Case Study on Pitfalls and Implications.” <i>Proceedings of the 15th International
    Conference on Wirtschaftsinformatik</i>, 2020.'
  short: 'V. Wolf, A. Franke, C. Bartelheimer, D. Beverungen, in: Proceedings of the
    15th International Conference on Wirtschaftsinformatik, Potsdam, Germany, 2020.'
date_created: 2020-01-13T12:23:59Z
date_updated: 2022-01-06T06:52:28Z
department:
- _id: '195'
language:
- iso: eng
place: Potsdam, Germany
publication: Proceedings of the 15th International Conference on Wirtschaftsinformatik
status: public
title: 'Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls
  and Implications'
type: conference
user_id: '23633'
year: '2020'
...
---
_id: '16285'
abstract:
- lang: eng
  text: To  decide  in  which  part  of  town to  open  stores,  high  street  retailers
    consult  statistical  data  on  customers  and  cities,  but  they  cannot  analyze  their
    customers’  shopping  behavior  and  geospatial  features  of  a  city  due  to  missing
    data.  While  previous  research  has  proposed  recommendation  systems  and
    decision  aids  that  address  this  type  of  decision  problem –  including  factory
    location  and  assortment  planning –  there  currently  is no design  knowledge
    available  to  prescribe  the  design  of  city  center  area  recommendation  systems
    (CCARS).   We   set   out   to   design   a   software   prototype   considering   local
    customers’  shopping  interests  and  geospatial  data  on  their  shopping  trips  for
    retail site selection.  With real data on 500 customers and 1,100 shopping trips,
    we demonstrate and evaluate our IT artifact. Our results illustrate how retailers
    and public town center managers can use CCARS for spatial location selection,
    growing retailers’ profits and a city center’s attractiveness for its citizens.
author:
- first_name: Philipp
  full_name: zur Heiden, Philipp
  id: '64394'
  last_name: zur Heiden
- first_name: Carsten Ingo
  full_name: Berendes, Carsten Ingo
  id: '53344'
  last_name: Berendes
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'zur Heiden P, Berendes CI, Beverungen D. Designing City Center Area Recommendation
    Systems . In: <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>.
    Potsdam; 2020. doi:<a href="https://doi.org/doi.org/10.30844/wi_2020_e1-heiden">doi.org/10.30844/wi_2020_e1-heiden</a>'
  apa: zur Heiden, P., Berendes, C. I., &#38; Beverungen, D. (2020). Designing City
    Center Area Recommendation Systems . In <i>Proceedings of the 15th International
    Conference on Wirtschaftsinformatik</i>. Potsdam. <a href="https://doi.org/doi.org/10.30844/wi_2020_e1-heiden">https://doi.org/doi.org/10.30844/wi_2020_e1-heiden</a>
  bibtex: '@inproceedings{zur Heiden_Berendes_Beverungen_2020, place={Potsdam}, title={Designing
    City Center Area Recommendation Systems }, DOI={<a href="https://doi.org/doi.org/10.30844/wi_2020_e1-heiden">doi.org/10.30844/wi_2020_e1-heiden</a>},
    booktitle={Proceedings of the 15th International Conference on Wirtschaftsinformatik},
    author={zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel},
    year={2020} }'
  chicago: Heiden, Philipp zur, Carsten Ingo Berendes, and Daniel Beverungen. “Designing
    City Center Area Recommendation Systems .” In <i>Proceedings of the 15th International
    Conference on Wirtschaftsinformatik</i>. Potsdam, 2020. <a href="https://doi.org/doi.org/10.30844/wi_2020_e1-heiden">https://doi.org/doi.org/10.30844/wi_2020_e1-heiden</a>.
  ieee: P. zur Heiden, C. I. Berendes, and D. Beverungen, “Designing City Center Area
    Recommendation Systems ,” in <i>Proceedings of the 15th International Conference
    on Wirtschaftsinformatik</i>, Potsdam, 2020.
  mla: zur Heiden, Philipp, et al. “Designing City Center Area Recommendation Systems
    .” <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>,
    2020, doi:<a href="https://doi.org/doi.org/10.30844/wi_2020_e1-heiden">doi.org/10.30844/wi_2020_e1-heiden</a>.
  short: 'P. zur Heiden, C.I. Berendes, D. Beverungen, in: Proceedings of the 15th
    International Conference on Wirtschaftsinformatik, Potsdam, 2020.'
conference:
  end_date: 2020-03-11
  location: Potsdam
  name: 15th International Conference on Wirtschaftsinformatik
  start_date: 2020-03-07
date_created: 2020-03-13T07:05:24Z
date_updated: 2022-01-06T06:52:48Z
ddc:
- '000'
department:
- _id: '526'
doi: doi.org/10.30844/wi_2020_e1-heiden
file:
- access_level: closed
  content_type: application/pdf
  creator: pzh
  date_created: 2020-03-13T06:58:54Z
  date_updated: 2020-03-13T06:58:54Z
  file_id: '16286'
  file_name: E1_City_recommendations_Master_final.pdf
  file_size: 1370273
  relation: main_file
  success: 1
file_date_updated: 2020-03-13T06:58:54Z
has_accepted_license: '1'
keyword:
- Town Center Management
- High Street Retail
- Recommender Systems
- Geospatial Recommendations
- Design Science Research
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: https://library.gito.de/open-access-pdf/E1_City_recommendations_Master_final.pdf
oa: '1'
place: Potsdam
project:
- _id: '35'
  grant_number: ​02K15A073
  name: ​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen
publication: Proceedings of the 15th International Conference on Wirtschaftsinformatik
publication_status: published
quality_controlled: '1'
status: public
title: 'Designing City Center Area Recommendation Systems '
type: conference
user_id: '64394'
year: '2020'
...
---
_id: '35723'
abstract:
- lang: eng
  text: <jats:p>The development of renewable energies and smart mobility has profoundly
    impacted the future of the distribution grid. An increasing bidirectional energy
    flow stresses the assets of the distribution grid, especially medium voltage switchgear.
    This calls for improved maintenance strategies to prevent critical failures. Predictive
    maintenance, a maintenance strategy relying on current condition data of assets,
    serves as a guideline. Novel sensors covering thermal, mechanical, and partial
    discharge aspects of switchgear, enable continuous condition monitoring of some
    of the most critical assets of the distribution grid. Combined with machine learning
    algorithms, the demands put on the distribution grid by the energy and mobility
    revolutions can be handled. In this paper, we review the current state-of-the-art
    of all aspects of condition monitoring for medium voltage switchgear. Furthermore,
    we present an approach to develop a predictive maintenance system based on novel
    sensors and machine learning. We show how the existing medium voltage grid infrastructure
    can adapt these new needs on an economic scale.</jats:p>
article_number: '2099'
author:
- first_name: Martin W.
  full_name: Hoffmann, Martin W.
  last_name: Hoffmann
- first_name: Stephan
  full_name: Wildermuth, Stephan
  last_name: Wildermuth
- first_name: Ralf
  full_name: Gitzel, Ralf
  last_name: Gitzel
- first_name: Aydin
  full_name: Boyaci, Aydin
  last_name: Boyaci
- first_name: Jörg
  full_name: Gebhardt, Jörg
  last_name: Gebhardt
- first_name: Holger
  full_name: Kaul, Holger
  last_name: Kaul
- first_name: Ido
  full_name: Amihai, Ido
  last_name: Amihai
- first_name: Bodo
  full_name: Forg, Bodo
  last_name: Forg
- first_name: Michael
  full_name: Suriyah, Michael
  last_name: Suriyah
- first_name: Thomas
  full_name: Leibfried, Thomas
  last_name: Leibfried
- first_name: Volker
  full_name: Stich, Volker
  last_name: Stich
- first_name: Jan
  full_name: Hicking, Jan
  last_name: Hicking
- first_name: Martin
  full_name: Bremer, Martin
  last_name: Bremer
- first_name: Lars
  full_name: Kaminski, Lars
  last_name: Kaminski
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Philipp
  full_name: zur Heiden, Philipp
  id: '64394'
  last_name: zur Heiden
- first_name: Tanja
  full_name: Tornede, Tanja
  last_name: Tornede
citation:
  ama: Hoffmann MW, Wildermuth S, Gitzel R, et al. Integration of Novel Sensors and
    Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable
    the Energy and Mobility Revolutions. <i>Sensors</i>. 2020;20(7). doi:<a href="https://doi.org/10.3390/s20072099">10.3390/s20072099</a>
  apa: Hoffmann, M. W., Wildermuth, S., Gitzel, R., Boyaci, A., Gebhardt, J., Kaul,
    H., Amihai, I., Forg, B., Suriyah, M., Leibfried, T., Stich, V., Hicking, J.,
    Bremer, M., Kaminski, L., Beverungen, D., zur Heiden, P., &#38; Tornede, T. (2020).
    Integration of Novel Sensors and Machine Learning for Predictive Maintenance in
    Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions. <i>Sensors</i>,
    <i>20</i>(7), Article 2099. <a href="https://doi.org/10.3390/s20072099">https://doi.org/10.3390/s20072099</a>
  bibtex: '@article{Hoffmann_Wildermuth_Gitzel_Boyaci_Gebhardt_Kaul_Amihai_Forg_Suriyah_Leibfried_et
    al._2020, title={Integration of Novel Sensors and Machine Learning for Predictive
    Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions},
    volume={20}, DOI={<a href="https://doi.org/10.3390/s20072099">10.3390/s20072099</a>},
    number={72099}, journal={Sensors}, publisher={MDPI AG}, author={Hoffmann, Martin
    W. and Wildermuth, Stephan and Gitzel, Ralf and Boyaci, Aydin and Gebhardt, Jörg
    and Kaul, Holger and Amihai, Ido and Forg, Bodo and Suriyah, Michael and Leibfried,
    Thomas and et al.}, year={2020} }'
  chicago: Hoffmann, Martin W., Stephan Wildermuth, Ralf Gitzel, Aydin Boyaci, Jörg
    Gebhardt, Holger Kaul, Ido Amihai, et al. “Integration of Novel Sensors and Machine
    Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the
    Energy and Mobility Revolutions.” <i>Sensors</i> 20, no. 7 (2020). <a href="https://doi.org/10.3390/s20072099">https://doi.org/10.3390/s20072099</a>.
  ieee: 'M. W. Hoffmann <i>et al.</i>, “Integration of Novel Sensors and Machine Learning
    for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and
    Mobility Revolutions,” <i>Sensors</i>, vol. 20, no. 7, Art. no. 2099, 2020, doi:
    <a href="https://doi.org/10.3390/s20072099">10.3390/s20072099</a>.'
  mla: Hoffmann, Martin W., et al. “Integration of Novel Sensors and Machine Learning
    for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and
    Mobility Revolutions.” <i>Sensors</i>, vol. 20, no. 7, 2099, MDPI AG, 2020, doi:<a
    href="https://doi.org/10.3390/s20072099">10.3390/s20072099</a>.
  short: M.W. Hoffmann, S. Wildermuth, R. Gitzel, A. Boyaci, J. Gebhardt, H. Kaul,
    I. Amihai, B. Forg, M. Suriyah, T. Leibfried, V. Stich, J. Hicking, M. Bremer,
    L. Kaminski, D. Beverungen, P. zur Heiden, T. Tornede, Sensors 20 (2020).
date_created: 2023-01-10T09:39:14Z
date_updated: 2023-01-10T09:53:13Z
department:
- _id: '526'
doi: 10.3390/s20072099
intvolume: '        20'
issue: '7'
keyword:
- Electrical and Electronic Engineering
- Biochemistry
- Instrumentation
- Atomic and Molecular Physics
- and Optics
- Analytical Chemistry
language:
- iso: eng
publication: Sensors
publication_identifier:
  issn:
  - 1424-8220
publication_status: published
publisher: MDPI AG
status: public
title: Integration of Novel Sensors and Machine Learning for Predictive Maintenance
  in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions
type: journal_article
user_id: '21671'
volume: 20
year: '2020'
...
---
_id: '17156'
abstract:
- lang: eng
  text: Business Process Management is a boundary-spanning discipline that aligns
    operational capabilities and technology to design and manage business processes.
    The Digital Transformation has enabled human actors, information systems, and
    smart products to interact with each other via multiple digital channels. The
    emergence of this hyper-connected world greatly leverages the prospects of business
    processes – but also boosts their complexity to a new level. We need to discuss
    how the BPM discipline can find new ways for identifying, analyzing, designing,
    implementing, executing, and monitoring business processes. In this research note,
    selected transformative trends are explored and their impact on current theories
    and IT artifacts in the BPM discipline is discussed to stimulate transformative
    thinking and prospective research in this field.
article_type: original
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Joos C. A. M.
  full_name: Buijs, Joos C. A. M.
  last_name: Buijs
- first_name: Jörg
  full_name: Becker, Jörg
  last_name: Becker
- first_name: Claudio
  full_name: Di Ciccio, Claudio
  last_name: Di Ciccio
- first_name: Wil M. P.
  full_name: van der Aalst, Wil M. P.
  last_name: van der Aalst
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
- first_name: Marco
  full_name: Comuzzi, Marco
  last_name: Comuzzi
- first_name: Karsten
  full_name: Kraume, Karsten
  last_name: Kraume
- first_name: Henrik
  full_name: Leopold, Henrik
  last_name: Leopold
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Jan
  full_name: Mendling, Jan
  last_name: Mendling
- first_name: Nadine
  full_name: Ogonek, Nadine
  last_name: Ogonek
- first_name: Till
  full_name: Post, Till
  last_name: Post
- first_name: Manuel
  full_name: Resinas, Manuel
  last_name: Resinas
- first_name: Kate
  full_name: Revoredo, Kate
  last_name: Revoredo
- first_name: Adela
  full_name: del-Río-Ortega, Adela
  last_name: del-Río-Ortega
- first_name: Marcello
  full_name: La Rosa, Marcello
  last_name: La Rosa
- first_name: Flávia Maria
  full_name: Santoro, Flávia Maria
  last_name: Santoro
- first_name: Andreas
  full_name: Solti, Andreas
  last_name: Solti
- first_name: Minseok
  full_name: Song, Minseok
  last_name: Song
- first_name: Armin
  full_name: Stein, Armin
  last_name: Stein
- first_name: Matthias
  full_name: Stierle, Matthias
  last_name: Stierle
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
citation:
  ama: Beverungen D, Buijs JCAM, Becker J, et al. Seven Paradoxes of Business Process
    Management in a Hyper-Connected World. <i>Business &#38; Information Systems Engineering</i>.
    2020;63:145-156. doi:<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>
  apa: Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst,
    W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold,
    H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K.,
    del-Río-Ortega, A., La Rosa, M., Santoro, F. M., … Wolf, V. (2020). Seven Paradoxes
    of Business Process Management in a Hyper-Connected World. <i>Business &#38; Information
    Systems Engineering</i>, <i>63</i>, 145–156. <a href="https://doi.org/10.1007/s12599-020-00646-z">https://doi.org/10.1007/s12599-020-00646-z</a>
  bibtex: '@article{Beverungen_Buijs_Becker_Di Ciccio_van der Aalst_Bartelheimer_vom
    Brocke_Comuzzi_Kraume_Leopold_et al._2020, title={Seven Paradoxes of Business
    Process Management in a Hyper-Connected World}, volume={63}, DOI={<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>},
    journal={Business &#38; Information Systems Engineering}, publisher={SpringerNature},
    author={Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio,
    Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke,
    Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and et al.}, year={2020},
    pages={145–156} }'
  chicago: 'Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio,
    Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven
    Paradoxes of Business Process Management in a Hyper-Connected World.” <i>Business
    &#38; Information Systems Engineering</i> 63 (2020): 145–56. <a href="https://doi.org/10.1007/s12599-020-00646-z">https://doi.org/10.1007/s12599-020-00646-z</a>.'
  ieee: 'D. Beverungen <i>et al.</i>, “Seven Paradoxes of Business Process Management
    in a Hyper-Connected World,” <i>Business &#38; Information Systems Engineering</i>,
    vol. 63, pp. 145–156, 2020, doi: <a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>.'
  mla: Beverungen, Daniel, et al. “Seven Paradoxes of Business Process Management
    in a Hyper-Connected World.” <i>Business &#38; Information Systems Engineering</i>,
    vol. 63, SpringerNature, 2020, pp. 145–56, doi:<a href="https://doi.org/10.1007/s12599-020-00646-z">10.1007/s12599-020-00646-z</a>.
  short: D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst,
    C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner,
    J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M.
    La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business
    &#38; Information Systems Engineering 63 (2020) 145–156.
date_created: 2020-06-24T10:40:45Z
date_updated: 2024-04-18T12:50:57Z
ddc:
- '380'
department:
- _id: '526'
doi: 10.1007/s12599-020-00646-z
file:
- access_level: closed
  content_type: application/pdf
  creator: dabe
  date_created: 2024-04-18T12:49:25Z
  date_updated: 2024-04-18T12:49:25Z
  file_id: '53574'
  file_name: Business_Process_Management_in_a_Hyperconnected_World.pdf
  file_size: 360869
  relation: main_file
  success: 1
file_date_updated: 2024-04-18T12:49:25Z
has_accepted_license: '1'
intvolume: '        63'
keyword:
- Business process management (BPM)
- Social computing
- Smart devices
- Big data analytics
- Real-time computing
- BPM life-cycle
language:
- iso: eng
page: 145-156
project:
- _id: '1070'
  call_identifier: MSCA-RISE-2014
  grant_number: '645751'
  name: 'RISE_BPM: Propelling Business Process Management by Research and Innovation
    Staff Exchange'
publication: Business & Information Systems Engineering
publication_identifier:
  issn:
  - 2363-7005
  - 1867-0202
publication_status: published
publisher: SpringerNature
quality_controlled: '1'
status: public
title: Seven Paradoxes of Business Process Management in a Hyper-Connected World
type: journal_article
user_id: '59677'
volume: 63
year: '2020'
...
---
_id: '4517'
author:
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'Wolf V, Bartelheimer C, Beverungen D. Digitalization of Work Systems—An Organizational
    Routines’ Perspective. In: <i>Proceedings of the 52nd Hawaii International Conference
    on System Sciences (HICSS-52)</i>. ; 2019.'
  apa: Wolf, V., Bartelheimer, C., &#38; Beverungen, D. (2019). Digitalization of
    Work Systems—An Organizational Routines’ Perspective. In <i>Proceedings of the
    52nd Hawaii International Conference on System Sciences (HICSS-52)</i>. Maui,
    Hawaii.
  bibtex: '@inproceedings{Wolf_Bartelheimer_Beverungen_2019, title={Digitalization
    of Work Systems—An Organizational Routines’ Perspective}, booktitle={Proceedings
    of the 52nd Hawaii International Conference on System Sciences (HICSS-52)}, author={Wolf,
    Verena and Bartelheimer, Christian and Beverungen, Daniel}, year={2019} }'
  chicago: Wolf, Verena, Christian Bartelheimer, and Daniel Beverungen. “Digitalization
    of Work Systems—An Organizational Routines’ Perspective.” In <i>Proceedings of
    the 52nd Hawaii International Conference on System Sciences (HICSS-52)</i>, 2019.
  ieee: V. Wolf, C. Bartelheimer, and D. Beverungen, “Digitalization of Work Systems—An
    Organizational Routines’ Perspective,” in <i>Proceedings of the 52nd Hawaii International
    Conference on System Sciences (HICSS-52)</i>, Maui, Hawaii, 2019.
  mla: Wolf, Verena, et al. “Digitalization of Work Systems—An Organizational Routines’
    Perspective.” <i>Proceedings of the 52nd Hawaii International Conference on System
    Sciences (HICSS-52)</i>, 2019.
  short: 'V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii
    International Conference on System Sciences (HICSS-52), 2019.'
conference:
  end_date: 2019-01-11
  location: Maui, Hawaii
  name: 52nd Hawaii International Conference on System Sciences (HICSS-52)
  start_date: 2019-01-08
date_created: 2018-09-19T14:13:19Z
date_updated: 2022-01-06T07:01:08Z
department:
- _id: '526'
language:
- iso: eng
publication: Proceedings of the 52nd Hawaii International Conference on System Sciences
  (HICSS-52)
status: public
title: Digitalization of Work Systems—An Organizational Routines’ Perspective
type: conference
user_id: '1112'
year: '2019'
...
---
_id: '7622'
author:
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: Kundisch D, Beverungen D. <i>Als Wirtschaftsinformatiker die digitale Transformation
    in Organisationen gestalten</i>. Martin, Slovakia; 2019:22-26.
  apa: Kundisch, D., &#38; Beverungen, D. (2019). <i>Als Wirtschaftsinformatiker die
    digitale Transformation in Organisationen gestalten</i> (pp. 22–26). Martin, Slovakia.
  bibtex: '@book{Kundisch_Beverungen_2019, place={Martin, Slovakia}, series={Perspektiven
    für Informatiker 2020, e-fellows.net}, title={Als Wirtschaftsinformatiker die
    digitale Transformation in Organisationen gestalten}, author={Kundisch, Dennis
    and Beverungen, Daniel}, year={2019}, pages={22–26}, collection={Perspektiven
    für Informatiker 2020, e-fellows.net} }'
  chicago: Kundisch, Dennis, and Daniel Beverungen. <i>Als Wirtschaftsinformatiker
    die digitale Transformation in Organisationen gestalten</i>. Perspektiven für
    Informatiker 2020, e-fellows.net. Martin, Slovakia, 2019.
  ieee: D. Kundisch and D. Beverungen, <i>Als Wirtschaftsinformatiker die digitale
    Transformation in Organisationen gestalten</i>. Martin, Slovakia, 2019, pp. 22–26.
  mla: Kundisch, Dennis, and Daniel Beverungen. <i>Als Wirtschaftsinformatiker die
    digitale Transformation in Organisationen gestalten</i>. 2019, pp. 22–26.
  short: D. Kundisch, D. Beverungen, Als Wirtschaftsinformatiker die digitale Transformation
    in Organisationen gestalten, Martin, Slovakia, 2019.
date_created: 2019-02-11T12:39:15Z
date_updated: 2022-01-06T07:03:41Z
department:
- _id: '276'
language:
- iso: ger
page: 22-26
place: Martin, Slovakia
series_title: Perspektiven für Informatiker 2020, e-fellows.net
status: public
title: Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten
type: report
user_id: '16205'
year: '2019'
...
---
_id: '9617'
author:
- first_name: Jan H.
  full_name: Betzing, Jan H.
  last_name: Betzing
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Marco
  full_name: Niemann, Marco
  last_name: Niemann
- first_name: Carsten Ingo
  full_name: Berendes, Carsten Ingo
  id: '53344'
  last_name: Berendes
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'Betzing JH, Bartelheimer C, Niemann M, Berendes CI, Beverungen D. Quantifying
    the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.
    In: <i>Proceedings of the 27th European Conference on Information Systems (ECIS)</i>.
    Stockholm-Uppsala, Sweden; 2019.'
  apa: 'Betzing, J. H., Bartelheimer, C., Niemann, M., Berendes, C. I., &#38; Beverungen,
    D. (2019). Quantifying the Impact of Geospatial Recommendations: A Field Experiment
    in High Street Retail. In <i>Proceedings of the 27th European Conference on Information
    Systems (ECIS)</i>. Stockholm-Uppsala, Sweden.'
  bibtex: '@inproceedings{Betzing_Bartelheimer_Niemann_Berendes_Beverungen_2019, place={Stockholm-Uppsala,
    Sweden}, title={Quantifying the Impact of Geospatial Recommendations: A Field
    Experiment in High Street Retail}, booktitle={Proceedings of the 27th European
    Conference on Information Systems (ECIS)}, author={Betzing, Jan H. and Bartelheimer,
    Christian and Niemann, Marco and Berendes, Carsten Ingo and Beverungen, Daniel},
    year={2019} }'
  chicago: 'Betzing, Jan H., Christian Bartelheimer, Marco Niemann, Carsten Ingo Berendes,
    and Daniel Beverungen. “Quantifying the Impact of Geospatial Recommendations:
    A Field Experiment in High Street Retail.” In <i>Proceedings of the 27th European
    Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden, 2019.'
  ieee: 'J. H. Betzing, C. Bartelheimer, M. Niemann, C. I. Berendes, and D. Beverungen,
    “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High
    Street Retail,” in <i>Proceedings of the 27th European Conference on Information
    Systems (ECIS)</i>, Stockholm, 2019.'
  mla: 'Betzing, Jan H., et al. “Quantifying the Impact of Geospatial Recommendations:
    A Field Experiment in High Street Retail.” <i>Proceedings of the 27th European
    Conference on Information Systems (ECIS)</i>, 2019.'
  short: 'J.H. Betzing, C. Bartelheimer, M. Niemann, C.I. Berendes, D. Beverungen,
    in: Proceedings of the 27th European Conference on Information Systems (ECIS),
    Stockholm-Uppsala, Sweden, 2019.'
conference:
  location: Stockholm
  name: ECIS 2019
date_created: 2019-05-06T10:51:43Z
date_updated: 2022-01-06T07:04:17Z
department:
- _id: '526'
language:
- iso: eng
place: Stockholm-Uppsala, Sweden
publication: Proceedings of the 27th European Conference on Information Systems (ECIS)
status: public
title: 'Quantifying the Impact of Geospatial Recommendations: A Field Experiment in
  High Street Retail'
type: conference
user_id: '49160'
year: '2019'
...
---
_id: '9676'
abstract:
- lang: eng
  text: Employees’ acceptance and resistance of new technology and social structure
    are frequently examined in Information Systems research. Resistance is expressed
    in various forms, including a lack of cooperation, workarounds, and physical sabotage.
    Workarounds, in particular, have a dual nature and can refer to both, undesirable
    behavior that contradicts organizational struc-ture and to desired organizational
    innovation. While antecedents and different forms of worka-rounds have been explored,
    literature has remained silent on how and why workarounds of an individual employee
    can affect activities performed by other employees and thereby, change work routines
    on an organizational level. Since employees’ day-to-day performances constitute
    the ostensive patterns of a routine, we argue that workarounds will not only impact
    performanc-es of adjacent routines, but also transform the organization as a social
    structure. With a prelim-inary set of qualitative data from 24 interviews, we
    used a multiple case study design to concep-tualize six patterns that illustrate
    how and why workarounds can spread through an organiza-tion. The patterns are
    systematized by a framework that considers three types of collaboration and two
    types of handoffs across routines. This first evidence points at the nature of
    complex desired and undesired consequences that can emerge through workarounds
    performed in an organization.
author:
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'Wolf V, Beverungen D. Conceptualizing the Impact of Workarounds – An Organizational
    Routines’ Perspective. In: <i>Proceedings of the 27th European Conference on Information
    Systems (ECIS)</i>. Stockholm-Uppsala, Sweden; 2019.'
  apa: Wolf, V., &#38; Beverungen, D. (2019). Conceptualizing the Impact of Workarounds
    – An Organizational Routines’ Perspective. In <i>Proceedings of the 27th European
    Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden.
  bibtex: '@inproceedings{Wolf_Beverungen_2019, place={Stockholm-Uppsala, Sweden},
    title={Conceptualizing the Impact of Workarounds – An Organizational Routines’
    Perspective}, booktitle={Proceedings of the 27th European Conference on Information
    Systems (ECIS)}, author={Wolf, Verena and Beverungen, Daniel}, year={2019} }'
  chicago: Wolf, Verena, and Daniel Beverungen. “Conceptualizing the Impact of Workarounds
    – An Organizational Routines’ Perspective.” In <i>Proceedings of the 27th European
    Conference on Information Systems (ECIS)</i>. Stockholm-Uppsala, Sweden, 2019.
  ieee: V. Wolf and D. Beverungen, “Conceptualizing the Impact of Workarounds – An
    Organizational Routines’ Perspective,” in <i>Proceedings of the 27th European
    Conference on Information Systems (ECIS)</i>, Stockholm-Uppsala, Sweden, 2019.
  mla: Wolf, Verena, and Daniel Beverungen. “Conceptualizing the Impact of Workarounds
    – An Organizational Routines’ Perspective.” <i>Proceedings of the 27th European
    Conference on Information Systems (ECIS)</i>, 2019.
  short: 'V. Wolf, D. Beverungen, in: Proceedings of the 27th European Conference
    on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.'
conference:
  end_date: 2019-06-14
  location: Stockholm-Uppsala, Sweden
  name: 27th European Conference on Information Systems
  start_date: 2019-06-10
date_created: 2019-05-07T14:11:29Z
date_updated: 2022-01-06T07:04:18Z
keyword:
- Resistance
- Workaround
- Organizational Routines
- Structuration Theory
language:
- iso: eng
place: Stockholm-Uppsala, Sweden
publication: Proceedings of the 27th European Conference on Information Systems (ECIS)
status: public
title: Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective
type: conference
user_id: '23633'
year: '2019'
...
---
_id: '12929'
author:
- first_name: Sebastian
  full_name: Bräuer, Sebastian
  last_name: Bräuer
- first_name: Florian
  full_name: Plenter, Florian
  last_name: Plenter
- first_name: Benjamin
  full_name: Klör, Benjamin
  last_name: Klör
- first_name: Markus
  full_name: Monhof, Markus
  last_name: Monhof
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Jörg
  full_name: Becker, Jörg
  last_name: Becker
citation:
  ama: 'Bräuer S, Plenter F, Klör B, Monhof M, Beverungen D, Becker J. Transactions
    for trading used electric vehicle batteries: theoretical underpinning and information
    systems design principles. <i>Business Research</i>. 2019. doi:<a href="https://doi.org/10.1007/s40685-019-0091-9">10.1007/s40685-019-0091-9</a>'
  apa: 'Bräuer, S., Plenter, F., Klör, B., Monhof, M., Beverungen, D., &#38; Becker,
    J. (2019). Transactions for trading used electric vehicle batteries: theoretical
    underpinning and information systems design principles. <i>Business Research</i>.
    <a href="https://doi.org/10.1007/s40685-019-0091-9">https://doi.org/10.1007/s40685-019-0091-9</a>'
  bibtex: '@article{Bräuer_Plenter_Klör_Monhof_Beverungen_Becker_2019, title={Transactions
    for trading used electric vehicle batteries: theoretical underpinning and information
    systems design principles}, DOI={<a href="https://doi.org/10.1007/s40685-019-0091-9">10.1007/s40685-019-0091-9</a>},
    journal={Business Research}, author={Bräuer, Sebastian and Plenter, Florian and
    Klör, Benjamin and Monhof, Markus and Beverungen, Daniel and Becker, Jörg}, year={2019}
    }'
  chicago: 'Bräuer, Sebastian, Florian Plenter, Benjamin Klör, Markus Monhof, Daniel
    Beverungen, and Jörg Becker. “Transactions for Trading Used Electric Vehicle Batteries:
    Theoretical Underpinning and Information Systems Design Principles.” <i>Business
    Research</i>, 2019. <a href="https://doi.org/10.1007/s40685-019-0091-9">https://doi.org/10.1007/s40685-019-0091-9</a>.'
  ieee: 'S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, and J. Becker,
    “Transactions for trading used electric vehicle batteries: theoretical underpinning
    and information systems design principles,” <i>Business Research</i>, 2019.'
  mla: 'Bräuer, Sebastian, et al. “Transactions for Trading Used Electric Vehicle
    Batteries: Theoretical Underpinning and Information Systems Design Principles.”
    <i>Business Research</i>, 2019, doi:<a href="https://doi.org/10.1007/s40685-019-0091-9">10.1007/s40685-019-0091-9</a>.'
  short: S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, J. Becker, Business
    Research (2019).
date_created: 2019-08-14T08:48:58Z
date_updated: 2022-01-06T06:51:26Z
department:
- _id: '526'
doi: 10.1007/s40685-019-0091-9
language:
- iso: eng
publication: Business Research
publication_identifier:
  issn:
  - 2198-3402
  - 2198-2627
publication_status: published
status: public
title: 'Transactions for trading used electric vehicle batteries: theoretical underpinning
  and information systems design principles'
type: journal_article
user_id: '21671'
year: '2019'
...
---
_id: '14023'
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Christoph F.
  full_name: Breidbach, Christoph F.
  last_name: Breidbach
- first_name: Jens
  full_name: Poeppelbuss, Jens
  last_name: Poeppelbuss
- first_name: Virpi Kristiina
  full_name: Tuunainen, Virpi Kristiina
  last_name: Tuunainen
citation:
  ama: 'Beverungen D, Breidbach CF, Poeppelbuss J, Tuunainen VK. Smart service systems:
    An interdisciplinary perspective. <i>Information Systems Journal</i>. 2019. doi:<a
    href="https://doi.org/10.1111/isj.12275">10.1111/isj.12275</a>'
  apa: 'Beverungen, D., Breidbach, C. F., Poeppelbuss, J., &#38; Tuunainen, V. K.
    (2019). Smart service systems: An interdisciplinary perspective. <i>Information
    Systems Journal</i>. <a href="https://doi.org/10.1111/isj.12275">https://doi.org/10.1111/isj.12275</a>'
  bibtex: '@article{Beverungen_Breidbach_Poeppelbuss_Tuunainen_2019, title={Smart
    service systems: An interdisciplinary perspective}, DOI={<a href="https://doi.org/10.1111/isj.12275">10.1111/isj.12275</a>},
    journal={Information Systems Journal}, author={Beverungen, Daniel and Breidbach,
    Christoph F. and Poeppelbuss, Jens and Tuunainen, Virpi Kristiina}, year={2019}
    }'
  chicago: 'Beverungen, Daniel, Christoph F. Breidbach, Jens Poeppelbuss, and Virpi
    Kristiina Tuunainen. “Smart Service Systems: An Interdisciplinary Perspective.”
    <i>Information Systems Journal</i>, 2019. <a href="https://doi.org/10.1111/isj.12275">https://doi.org/10.1111/isj.12275</a>.'
  ieee: 'D. Beverungen, C. F. Breidbach, J. Poeppelbuss, and V. K. Tuunainen, “Smart
    service systems: An interdisciplinary perspective,” <i>Information Systems Journal</i>,
    2019.'
  mla: 'Beverungen, Daniel, et al. “Smart Service Systems: An Interdisciplinary Perspective.”
    <i>Information Systems Journal</i>, 2019, doi:<a href="https://doi.org/10.1111/isj.12275">10.1111/isj.12275</a>.'
  short: D. Beverungen, C.F. Breidbach, J. Poeppelbuss, V.K. Tuunainen, Information
    Systems Journal (2019).
date_created: 2019-10-29T13:00:15Z
date_updated: 2022-01-06T06:51:52Z
department:
- _id: '526'
doi: 10.1111/isj.12275
language:
- iso: eng
publication: Information Systems Journal
publication_identifier:
  issn:
  - 1350-1917
  - 1365-2575
publication_status: published
status: public
title: 'Smart service systems: An interdisciplinary perspective'
type: journal_article
user_id: '21671'
year: '2019'
...
---
_id: '13178'
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
citation:
  ama: 'Beverungen D, Bartelheimer C, Wolf V. Smart Service Systems als Handlungsfeld
    einer konvergierenden Dienstleistungsforschung. In: Stich, V.; Schumann, J.H.;
    Beverungen, D.; Gudergan, G.; Jussen, P. , ed. <i>Digitale Dienstleistungsinnovationen
    – Smart Services agil und kundenorientiert entwickeln</i>. Wiesbaden: SpringerVieweg;
    2019.'
  apa: 'Beverungen, D., Bartelheimer, C., &#38; Wolf, V. (2019). Smart Service Systems
    als Handlungsfeld einer konvergierenden Dienstleistungsforschung. In Stich, V.;
    Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P.  (Ed.), <i>Digitale Dienstleistungsinnovationen
    – Smart Services agil und kundenorientiert entwickeln</i>. Wiesbaden: SpringerVieweg.'
  bibtex: '@inbook{Beverungen_Bartelheimer_Wolf_2019, place={Wiesbaden}, title={Smart
    Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung},
    booktitle={Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert
    entwickeln}, publisher={SpringerVieweg}, author={Beverungen, Daniel and Bartelheimer,
    Christian and Wolf, Verena}, editor={Stich, V.; Schumann, J.H.; Beverungen, D.;
    Gudergan, G.; Jussen, P. Editor}, year={2019} }'
  chicago: 'Beverungen, Daniel, Christian Bartelheimer, and Verena Wolf. “Smart Service
    Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung.” In
    <i>Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert
    entwickeln</i>, edited by Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan,
    G.; Jussen, P. . Wiesbaden: SpringerVieweg, 2019.'
  ieee: 'D. Beverungen, C. Bartelheimer, and V. Wolf, “Smart Service Systems als Handlungsfeld
    einer konvergierenden Dienstleistungsforschung,” in <i>Digitale Dienstleistungsinnovationen
    – Smart Services agil und kundenorientiert entwickeln</i>, Stich, V.; Schumann,
    J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , Ed. Wiesbaden: SpringerVieweg,
    2019.'
  mla: Beverungen, Daniel, et al. “Smart Service Systems als Handlungsfeld einer konvergierenden
    Dienstleistungsforschung.” <i>Digitale Dienstleistungsinnovationen – Smart Services
    agil und kundenorientiert entwickeln</i>, edited by Stich, V.; Schumann, J.H.;
    Beverungen, D.; Gudergan, G.; Jussen, P. , SpringerVieweg, 2019.
  short: 'D. Beverungen, C. Bartelheimer, V. Wolf, in: Stich, V.; Schumann, J.H.;
    Beverungen, D.; Gudergan, G.; Jussen, P.  (Ed.), Digitale Dienstleistungsinnovationen
    – Smart Services agil und kundenorientiert entwickeln, SpringerVieweg, Wiesbaden,
    2019.'
corporate_editor:
- 'Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. '
date_created: 2019-09-10T10:49:27Z
date_updated: 2022-01-06T06:51:30Z
language:
- iso: ger
place: Wiesbaden
publication: Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert
  entwickeln
publication_identifier:
  isbn:
  - 978-3-662-59516-9
publication_status: published
publisher: SpringerVieweg
status: public
title: Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung
type: book_chapter
user_id: '23633'
year: '2019'
...
---
_id: '13181'
author:
- first_name: Till
  full_name: Post, Till
  last_name: Post
- first_name: Aaron
  full_name: Heuermann, Aaron
  last_name: Heuermann
- first_name: Stefan
  full_name: Wiesner, Stefan
  last_name: Wiesner
- first_name: Detlef
  full_name: Olschewski, Detlef
  last_name: Olschewski
- first_name: Wolfgang
  full_name: Maaß, Wolfgang
  last_name: Maaß
- first_name: Rüdiger
  full_name: Klatt, Rüdiger
  last_name: Klatt
- first_name: Philipp
  full_name: Jussen, Philipp
  last_name: Jussen
- first_name: Sherif
  full_name: Ragab, Sherif
  last_name: Ragab
- first_name: Roman
  full_name: Senderek, Roman
  last_name: Senderek
- first_name: Benedikt
  full_name: Höckmayr, Benedikt
  last_name: Höckmayr
- first_name: Thomas
  full_name: Schulz, Thomas
  last_name: Schulz
- first_name: Kyrill
  full_name: Meyer, Kyrill
  last_name: Meyer
- first_name: Ewald
  full_name: Heinen, Ewald
  last_name: Heinen
- first_name: Christian
  full_name: Hocken, Christian
  last_name: Hocken
- first_name: Simon
  full_name: Fischer, Simon
  last_name: Fischer
- first_name: Christoph
  full_name: Lattemann, Christoph
  last_name: Lattemann
- first_name: Beke
  full_name: Redlich, Beke
  last_name: Redlich
- first_name: Katrin
  full_name: Schlimm, Katrin
  last_name: Schlimm
- first_name: Christoph
  full_name: Ziegler, Christoph
  last_name: Ziegler
- first_name: Christopher
  full_name: Rechtien, Christopher
  last_name: Rechtien
- first_name: Markus
  full_name: Schröder, Markus
  last_name: Schröder
- first_name: Bernhard
  full_name: Kube, Bernhard
  last_name: Kube
- first_name: Jens
  full_name: Pöppelbuß, Jens
  last_name: Pöppelbuß
- first_name: Manuel
  full_name: Wiesche, Manuel
  last_name: Wiesche
- first_name: Martin
  full_name: Semmann, Martin
  last_name: Semmann
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
- first_name: Franziska
  full_name: Bongers, Franziska
  last_name: Bongers
- first_name: Corinna
  full_name: Winkler, Corinna
  last_name: Winkler
- first_name: Jan Hendrik
  full_name: Schumann, Jan Hendrik
  last_name: Schumann
- first_name: Mahei
  full_name: Li, Mahei
  last_name: Li
- first_name: Jonas
  full_name: Brinker, Jonas
  last_name: Brinker
- first_name: Simon
  full_name: Hagen, Simon
  last_name: Hagen
- first_name: Friedemann
  full_name: Kammler, Friedemann
  last_name: Kammler
- first_name: Giuseppe
  full_name: Strina, Giuseppe
  last_name: Strina
- first_name: Philipp
  full_name: Ernst, Philipp
  last_name: Ernst
- first_name: Michael
  full_name: Falkus, Michael
  last_name: Falkus
citation:
  ama: Post T, Heuermann A, Wiesner S, et al. <i>DIN SPEC 33453:2019-09, Entwicklung
    Digitaler Dienstleistungssysteme</i>.; 2019. doi:<a href="https://doi.org/10.31030/3085072">10.31030/3085072</a>
  apa: Post, T., Heuermann, A., Wiesner, S., Olschewski, D., Maaß, W., Klatt, R.,
    … Falkus, M. (2019). <i>DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme</i>.
    <a href="https://doi.org/10.31030/3085072">https://doi.org/10.31030/3085072</a>
  bibtex: '@book{Post_Heuermann_Wiesner_Olschewski_Maaß_Klatt_Jussen_Ragab_Senderek_Höckmayr_et
    al._2019, title={DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme},
    DOI={<a href="https://doi.org/10.31030/3085072">10.31030/3085072</a>}, author={Post,
    Till and Heuermann, Aaron and Wiesner, Stefan and Olschewski, Detlef and Maaß,
    Wolfgang and Klatt, Rüdiger and Jussen, Philipp and Ragab, Sherif and Senderek,
    Roman and Höckmayr, Benedikt and et al.}, year={2019} }'
  chicago: Post, Till, Aaron Heuermann, Stefan Wiesner, Detlef Olschewski, Wolfgang
    Maaß, Rüdiger Klatt, Philipp Jussen, et al. <i>DIN SPEC 33453:2019-09, Entwicklung
    Digitaler Dienstleistungssysteme</i>, 2019. <a href="https://doi.org/10.31030/3085072">https://doi.org/10.31030/3085072</a>.
  ieee: T. Post <i>et al.</i>, <i>DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme</i>.
    2019.
  mla: Post, Till, et al. <i>DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme</i>.
    2019, doi:<a href="https://doi.org/10.31030/3085072">10.31030/3085072</a>.
  short: T. Post, A. Heuermann, S. Wiesner, D. Olschewski, W. Maaß, R. Klatt, P. Jussen,
    S. Ragab, R. Senderek, B. Höckmayr, T. Schulz, K. Meyer, E. Heinen, C. Hocken,
    S. Fischer, C. Lattemann, B. Redlich, K. Schlimm, C. Ziegler, C. Rechtien, M.
    Schröder, B. Kube, J. Pöppelbuß, M. Wiesche, M. Semmann, C. Bartelheimer, D. Beverungen,
    H. Lüttenberg, V. Wolf, F. Bongers, C. Winkler, J.H. Schumann, M. Li, J. Brinker,
    S. Hagen, F. Kammler, G. Strina, P. Ernst, M. Falkus, DIN SPEC 33453:2019-09,
    Entwicklung Digitaler Dienstleistungssysteme, 2019.
date_created: 2019-09-10T10:59:04Z
date_updated: 2022-01-06T06:51:30Z
doi: 10.31030/3085072
language:
- iso: eng
publication_status: published
status: public
title: DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme
type: report
user_id: '23633'
year: '2019'
...
---
_id: '4684'
abstract:
- lang: eng
  text: Recent years have seen the emergence of physical products that are digitally
    networked with other products and with information systems to enable complex business
    scenarios in manufacturing, mobility, or healthcare. These “smart products”, which
    enable the co-creation of “smart service” that is based on monitoring, optimization,
    remote control, and autonomous adaptation of products, profoundly transform service
    systems into what we call “smart service systems”. In a multi-method study that
    includes conceptual research and qualitative data from in-depth interviews, we
    conceptualize “smart service” and “smart service systems” based on using smart
    products as boundary objects that integrate service consumers’ and service providers’
    resources and activities. Smart products allow both actors to retrieve and to
    analyze aggregated field evidence and to adapt service systems based on contextual
    data. We discuss the implications that the introduction of smart service systems
    have for foundational concepts of service science and conclude that smart service
    systems are characterized by technology-mediated, continuous, and routinized interactions.
article_type: original
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Jan
  full_name: Mendling, Jan
  last_name: Mendling
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: Beverungen D, Müller O, Matzner M, Mendling J, vom Brocke J. Conceptualizing
    smart service systems. <i>Electronic Markets</i>. 2019;29:7-18. doi:<a href="https://doi.org/10.1007/s12525-017-0270-5">10.1007/s12525-017-0270-5</a>
  apa: Beverungen, D., Müller, O., Matzner, M., Mendling, J., &#38; vom Brocke, J.
    (2019). Conceptualizing smart service systems. <i>Electronic Markets</i>, <i>29</i>,
    7–18. <a href="https://doi.org/10.1007/s12525-017-0270-5">https://doi.org/10.1007/s12525-017-0270-5</a>
  bibtex: '@article{Beverungen_Müller_Matzner_Mendling_vom Brocke_2019, title={Conceptualizing
    smart service systems}, volume={29}, DOI={<a href="https://doi.org/10.1007/s12525-017-0270-5">10.1007/s12525-017-0270-5</a>},
    journal={Electronic Markets}, publisher={SpringerNature}, author={Beverungen,
    Daniel and Müller, Oliver and Matzner, Martin and Mendling, Jan and vom Brocke,
    Jan}, year={2019}, pages={7–18} }'
  chicago: 'Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan
    vom Brocke. “Conceptualizing Smart Service Systems.” <i>Electronic Markets</i>
    29 (2019): 7–18. <a href="https://doi.org/10.1007/s12525-017-0270-5">https://doi.org/10.1007/s12525-017-0270-5</a>.'
  ieee: 'D. Beverungen, O. Müller, M. Matzner, J. Mendling, and J. vom Brocke, “Conceptualizing
    smart service systems,” <i>Electronic Markets</i>, vol. 29, pp. 7–18, 2019, doi:
    <a href="https://doi.org/10.1007/s12525-017-0270-5">10.1007/s12525-017-0270-5</a>.'
  mla: Beverungen, Daniel, et al. “Conceptualizing Smart Service Systems.” <i>Electronic
    Markets</i>, vol. 29, SpringerNature, 2019, pp. 7–18, doi:<a href="https://doi.org/10.1007/s12525-017-0270-5">10.1007/s12525-017-0270-5</a>.
  short: D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic
    Markets 29 (2019) 7–18.
date_created: 2018-10-12T08:24:45Z
date_updated: 2024-04-18T12:55:05Z
ddc:
- '380'
department:
- _id: '195'
doi: 10.1007/s12525-017-0270-5
file:
- access_level: closed
  content_type: application/pdf
  creator: dabe
  date_created: 2024-04-18T12:53:07Z
  date_updated: 2024-04-18T12:53:07Z
  file_id: '53575'
  file_name: Beverungen_et_al-Conceptualizing_Smart_Service_Systems.pdf
  file_size: 599681
  relation: main_file
  success: 1
file_date_updated: 2024-04-18T12:53:07Z
has_accepted_license: '1'
intvolume: '        29'
jel:
- L8
keyword:
- Boundary object
- Internet of things
- Service science
- Smart products
- Smart service
language:
- iso: eng
page: 7-18
project:
- _id: '1070'
  call_identifier: MSCA-RISE-2014
  grant_number: '645751'
  name: 'RISE_BPM: Propelling Business Process Management by Research and Innovation
    Staff Exchange'
publication: Electronic Markets
publication_identifier:
  issn:
  - '14228890'
publication_status: published
publisher: SpringerNature
quality_controlled: '1'
status: public
title: Conceptualizing smart service systems
type: journal_article
user_id: '59677'
volume: 29
year: '2019'
...
