--- _id: '13178' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf citation: ama: 'Beverungen D, Bartelheimer C, Wolf V. Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung. In: Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , ed. Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln. Wiesbaden: SpringerVieweg; 2019.' apa: 'Beverungen, D., Bartelheimer, C., & Wolf, V. (2019). Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung. In Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. (Ed.), Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln. Wiesbaden: SpringerVieweg.' bibtex: '@inbook{Beverungen_Bartelheimer_Wolf_2019, place={Wiesbaden}, title={Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung}, booktitle={Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln}, publisher={SpringerVieweg}, author={Beverungen, Daniel and Bartelheimer, Christian and Wolf, Verena}, editor={Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. Editor}, year={2019} }' chicago: 'Beverungen, Daniel, Christian Bartelheimer, and Verena Wolf. “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung.” In Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, edited by Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. . Wiesbaden: SpringerVieweg, 2019.' ieee: 'D. Beverungen, C. Bartelheimer, and V. Wolf, “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung,” in Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , Ed. Wiesbaden: SpringerVieweg, 2019.' mla: Beverungen, Daniel, et al. “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung.” Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, edited by Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. , SpringerVieweg, 2019. short: 'D. Beverungen, C. Bartelheimer, V. Wolf, in: Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. (Ed.), Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, SpringerVieweg, Wiesbaden, 2019.' corporate_editor: - 'Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. ' date_created: 2019-09-10T10:49:27Z date_updated: 2022-01-06T06:51:30Z language: - iso: ger place: Wiesbaden publication: Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln publication_identifier: isbn: - 978-3-662-59516-9 publication_status: published publisher: SpringerVieweg status: public title: Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung type: book_chapter user_id: '23633' year: '2019' ... --- _id: '13181' author: - first_name: Till full_name: Post, Till last_name: Post - first_name: Aaron full_name: Heuermann, Aaron last_name: Heuermann - first_name: Stefan full_name: Wiesner, Stefan last_name: Wiesner - first_name: Detlef full_name: Olschewski, Detlef last_name: Olschewski - first_name: Wolfgang full_name: Maaß, Wolfgang last_name: Maaß - first_name: Rüdiger full_name: Klatt, Rüdiger last_name: Klatt - first_name: Philipp full_name: Jussen, Philipp last_name: Jussen - first_name: Sherif full_name: Ragab, Sherif last_name: Ragab - first_name: Roman full_name: Senderek, Roman last_name: Senderek - first_name: Benedikt full_name: Höckmayr, Benedikt last_name: Höckmayr - first_name: Thomas full_name: Schulz, Thomas last_name: Schulz - first_name: Kyrill full_name: Meyer, Kyrill last_name: Meyer - first_name: Ewald full_name: Heinen, Ewald last_name: Heinen - first_name: Christian full_name: Hocken, Christian last_name: Hocken - first_name: Simon full_name: Fischer, Simon last_name: Fischer - first_name: Christoph full_name: Lattemann, Christoph last_name: Lattemann - first_name: Beke full_name: Redlich, Beke last_name: Redlich - first_name: Katrin full_name: Schlimm, Katrin last_name: Schlimm - first_name: Christoph full_name: Ziegler, Christoph last_name: Ziegler - first_name: Christopher full_name: Rechtien, Christopher last_name: Rechtien - first_name: Markus full_name: Schröder, Markus last_name: Schröder - first_name: Bernhard full_name: Kube, Bernhard last_name: Kube - first_name: Jens full_name: Pöppelbuß, Jens last_name: Pöppelbuß - first_name: Manuel full_name: Wiesche, Manuel last_name: Wiesche - first_name: Martin full_name: Semmann, Martin last_name: Semmann - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Franziska full_name: Bongers, Franziska last_name: Bongers - first_name: Corinna full_name: Winkler, Corinna last_name: Winkler - first_name: Jan Hendrik full_name: Schumann, Jan Hendrik last_name: Schumann - first_name: Mahei full_name: Li, Mahei last_name: Li - first_name: Jonas full_name: Brinker, Jonas last_name: Brinker - first_name: Simon full_name: Hagen, Simon last_name: Hagen - first_name: Friedemann full_name: Kammler, Friedemann last_name: Kammler - first_name: Giuseppe full_name: Strina, Giuseppe last_name: Strina - first_name: Philipp full_name: Ernst, Philipp last_name: Ernst - first_name: Michael full_name: Falkus, Michael last_name: Falkus citation: ama: Post T, Heuermann A, Wiesner S, et al. DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme.; 2019. doi:10.31030/3085072 apa: Post, T., Heuermann, A., Wiesner, S., Olschewski, D., Maaß, W., Klatt, R., … Falkus, M. (2019). DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme. https://doi.org/10.31030/3085072 bibtex: '@book{Post_Heuermann_Wiesner_Olschewski_Maaß_Klatt_Jussen_Ragab_Senderek_Höckmayr_et al._2019, title={DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme}, DOI={10.31030/3085072}, author={Post, Till and Heuermann, Aaron and Wiesner, Stefan and Olschewski, Detlef and Maaß, Wolfgang and Klatt, Rüdiger and Jussen, Philipp and Ragab, Sherif and Senderek, Roman and Höckmayr, Benedikt and et al.}, year={2019} }' chicago: Post, Till, Aaron Heuermann, Stefan Wiesner, Detlef Olschewski, Wolfgang Maaß, Rüdiger Klatt, Philipp Jussen, et al. DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme, 2019. https://doi.org/10.31030/3085072. ieee: T. Post et al., DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme. 2019. mla: Post, Till, et al. DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme. 2019, doi:10.31030/3085072. short: T. Post, A. Heuermann, S. Wiesner, D. Olschewski, W. Maaß, R. Klatt, P. Jussen, S. Ragab, R. Senderek, B. Höckmayr, T. Schulz, K. Meyer, E. Heinen, C. Hocken, S. Fischer, C. Lattemann, B. Redlich, K. Schlimm, C. Ziegler, C. Rechtien, M. Schröder, B. Kube, J. Pöppelbuß, M. Wiesche, M. Semmann, C. Bartelheimer, D. Beverungen, H. Lüttenberg, V. Wolf, F. Bongers, C. Winkler, J.H. Schumann, M. Li, J. Brinker, S. Hagen, F. Kammler, G. Strina, P. Ernst, M. Falkus, DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme, 2019. date_created: 2019-09-10T10:59:04Z date_updated: 2022-01-06T06:51:30Z doi: 10.31030/3085072 language: - iso: eng publication_status: published status: public title: DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme type: report user_id: '23633' year: '2019' ... --- _id: '4684' abstract: - lang: eng text: Recent years have seen the emergence of physical products that are digitally networked with other products and with information systems to enable complex business scenarios in manufacturing, mobility, or healthcare. These “smart products”, which enable the co-creation of “smart service” that is based on monitoring, optimization, remote control, and autonomous adaptation of products, profoundly transform service systems into what we call “smart service systems”. In a multi-method study that includes conceptual research and qualitative data from in-depth interviews, we conceptualize “smart service” and “smart service systems” based on using smart products as boundary objects that integrate service consumers’ and service providers’ resources and activities. Smart products allow both actors to retrieve and to analyze aggregated field evidence and to adapt service systems based on contextual data. We discuss the implications that the introduction of smart service systems have for foundational concepts of service science and conclude that smart service systems are characterized by technology-mediated, continuous, and routinized interactions. article_type: original author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Oliver full_name: Müller, Oliver id: '72849' last_name: Müller - first_name: Martin full_name: Matzner, Martin last_name: Matzner - first_name: Jan full_name: Mendling, Jan last_name: Mendling - first_name: Jan full_name: vom Brocke, Jan last_name: vom Brocke citation: ama: Beverungen D, Müller O, Matzner M, Mendling J, vom Brocke J. Conceptualizing smart service systems. Electronic Markets. 2019;29:7-18. doi:10.1007/s12525-017-0270-5 apa: Beverungen, D., Müller, O., Matzner, M., Mendling, J., & vom Brocke, J. (2019). Conceptualizing smart service systems. Electronic Markets, 29, 7–18. https://doi.org/10.1007/s12525-017-0270-5 bibtex: '@article{Beverungen_Müller_Matzner_Mendling_vom Brocke_2019, title={Conceptualizing smart service systems}, volume={29}, DOI={10.1007/s12525-017-0270-5}, journal={Electronic Markets}, publisher={SpringerNature}, author={Beverungen, Daniel and Müller, Oliver and Matzner, Martin and Mendling, Jan and vom Brocke, Jan}, year={2019}, pages={7–18} }' chicago: 'Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan vom Brocke. “Conceptualizing Smart Service Systems.” Electronic Markets 29 (2019): 7–18. https://doi.org/10.1007/s12525-017-0270-5.' ieee: 'D. Beverungen, O. Müller, M. Matzner, J. Mendling, and J. vom Brocke, “Conceptualizing smart service systems,” Electronic Markets, vol. 29, pp. 7–18, 2019, doi: 10.1007/s12525-017-0270-5.' mla: Beverungen, Daniel, et al. “Conceptualizing Smart Service Systems.” Electronic Markets, vol. 29, SpringerNature, 2019, pp. 7–18, doi:10.1007/s12525-017-0270-5. short: D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets 29 (2019) 7–18. date_created: 2018-10-12T08:24:45Z date_updated: 2024-04-18T12:55:05Z ddc: - '380' department: - _id: '195' doi: 10.1007/s12525-017-0270-5 file: - access_level: closed content_type: application/pdf creator: dabe date_created: 2024-04-18T12:53:07Z date_updated: 2024-04-18T12:53:07Z file_id: '53575' file_name: Beverungen_et_al-Conceptualizing_Smart_Service_Systems.pdf file_size: 599681 relation: main_file success: 1 file_date_updated: 2024-04-18T12:53:07Z has_accepted_license: '1' intvolume: ' 29' jel: - L8 keyword: - Boundary object - Internet of things - Service science - Smart products - Smart service language: - iso: eng page: 7-18 project: - _id: '1070' call_identifier: MSCA-RISE-2014 grant_number: '645751' name: 'RISE_BPM: Propelling Business Process Management by Research and Innovation Staff Exchange' publication: Electronic Markets publication_identifier: issn: - '14228890' publication_status: published publisher: SpringerNature quality_controlled: '1' status: public title: Conceptualizing smart service systems type: journal_article user_id: '59677' volume: 29 year: '2019' ... --- _id: '2821' author: - first_name: Dennis full_name: Kundisch, Dennis id: '21117' last_name: Kundisch - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: Kundisch D, Beverungen D. Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten. Martin, Slovakia; 2018:22-27. apa: Kundisch, D., & Beverungen, D. (2018). Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten (pp. 22–27). Martin, Slovakia. bibtex: '@book{Kundisch_Beverungen_2018, place={Martin, Slovakia}, series={Perspektiven für Informatiker 2019, e-fellows.net}, title={Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten}, author={Kundisch, Dennis and Beverungen, Daniel}, year={2018}, pages={22–27}, collection={Perspektiven für Informatiker 2019, e-fellows.net} }' chicago: Kundisch, Dennis, and Daniel Beverungen. Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten. Perspektiven für Informatiker 2019, e-fellows.net. Martin, Slovakia, 2018. ieee: D. Kundisch and D. Beverungen, Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten. Martin, Slovakia, 2018, pp. 22–27. mla: Kundisch, Dennis, and Daniel Beverungen. Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten. 2018, pp. 22–27. short: D. Kundisch, D. Beverungen, Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten, Martin, Slovakia, 2018. date_created: 2018-05-18T12:36:25Z date_updated: 2022-01-06T06:57:53Z department: - _id: '276' language: - iso: ger page: 22-27 place: Martin, Slovakia series_title: Perspektiven für Informatiker 2019, e-fellows.net status: public title: Als Wirtschaftsinformatiker die digitale Transformation in Organisationen gestalten type: report user_id: '16205' year: '2018' ... --- _id: '2861' abstract: - lang: eng text: 'The Digital Transformation alters business models in all fields of application, but not all industries transform at the same speed. While recent innovations in smart products, big data, and machine learn-ing have profoundly transformed business models in the high-tech sector, less digitalized industries—like agriculture—have only begun to capitalize on these technologies. Inspired by predictive mainte-nance strategies for industrial equipment, the purpose of this paper is to design, implement, and evaluate a predictive maintenance method for agricultural machines that predicts future defects of a machine’s components, based on a data-driven analysis of service records. An evaluation with 3,407 real-world service records proves that the method predicts damaged parts with a mean accuracy of 86.34%. The artifact is an exaptation of previous design knowledge from high-tech industries to agriculture—a sector in which machines move through rough territory and adverse weather conditions, are utilized exten-sively for short periods, and do not provide sensor data to service providers. Deployed on a platform, the prediction method enables co-creating a predictive maintenance service that helps farmers to avoid resources shortages during harvest seasons, while service providers can plan and conduct maintenance service preemptively and with increased efficiency. ' author: - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Lüttenberg H, Bartelheimer C, Beverungen D. Designing Predictive Maintenance for Agricultural Machines. In: ; 2018.' apa: Lüttenberg, H., Bartelheimer, C., & Beverungen, D. (2018). Designing Predictive Maintenance for Agricultural Machines. Presented at the Twenty-Sixth European Conference on Information Systems (ECIS 2018), Portsmouth, UK. bibtex: '@inproceedings{Lüttenberg_Bartelheimer_Beverungen_2018, title={Designing Predictive Maintenance for Agricultural Machines}, author={Lüttenberg, Hedda and Bartelheimer, Christian and Beverungen, Daniel}, year={2018} }' chicago: Lüttenberg, Hedda, Christian Bartelheimer, and Daniel Beverungen. “Designing Predictive Maintenance for Agricultural Machines,” 2018. ieee: H. Lüttenberg, C. Bartelheimer, and D. Beverungen, “Designing Predictive Maintenance for Agricultural Machines,” presented at the Twenty-Sixth European Conference on Information Systems (ECIS 2018), Portsmouth, UK, 2018. mla: Lüttenberg, Hedda, et al. Designing Predictive Maintenance for Agricultural Machines. 2018. short: 'H. Lüttenberg, C. Bartelheimer, D. Beverungen, in: 2018.' conference: end_date: 28.06.2018 location: Portsmouth, UK name: Twenty-Sixth European Conference on Information Systems (ECIS 2018) start_date: 23.06.2018 date_created: 2018-05-24T09:43:47Z date_updated: 2022-01-06T06:58:11Z department: - _id: '526' status: public title: Designing Predictive Maintenance for Agricultural Machines type: conference user_id: '21671' year: '2018' ... --- _id: '3279' author: - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Jan full_name: Hendrik Betzing, Jan last_name: Hendrik Betzing - first_name: Ingo full_name: Berendes, Ingo last_name: Berendes - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Bartelheimer C, Hendrik Betzing J, Berendes I, Beverungen D. Designing Multi-sided Community Platforms for Local High Street Retail. In: Proceedings of the 26th European Conference on Information Systems. ECIS ’18. Portsmouth, UK; 2018.' apa: Bartelheimer, C., Hendrik Betzing, J., Berendes, I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems. Portsmouth, UK. bibtex: '@inproceedings{Bartelheimer_Hendrik Betzing_Berendes_Beverungen_2018, place={Portsmouth, UK}, series={ECIS ’18}, title={Designing Multi-sided Community Platforms for Local High Street Retail}, booktitle={Proceedings of the 26th European Conference on Information Systems}, author={Bartelheimer, Christian and Hendrik Betzing, Jan and Berendes, Ingo and Beverungen, Daniel}, year={2018}, collection={ECIS ’18} }' chicago: Bartelheimer, Christian, Jan Hendrik Betzing, Ingo Berendes, and Daniel Beverungen. “Designing Multi-Sided Community Platforms for Local High Street Retail.” In Proceedings of the 26th European Conference on Information Systems. ECIS ’18. Portsmouth, UK, 2018. ieee: C. Bartelheimer, J. Hendrik Betzing, I. Berendes, and D. Beverungen, “Designing Multi-sided Community Platforms for Local High Street Retail,” in Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018. mla: Bartelheimer, Christian, et al. “Designing Multi-Sided Community Platforms for Local High Street Retail.” Proceedings of the 26th European Conference on Information Systems, 2018. short: 'C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.' conference: location: Portsmouth, UK name: ECIS 2018 date_created: 2018-06-18T08:07:59Z date_updated: 2022-01-06T06:59:08Z department: - _id: '526' place: Portsmouth, UK project: - _id: '35' grant_number: ​02K15A073 name: ​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen publication: Proceedings of the 26th European Conference on Information Systems series_title: ECIS '18 status: public title: Designing Multi-sided Community Platforms for Local High Street Retail type: conference user_id: '21671' year: '2018' ... --- _id: '3280' author: - first_name: Jan full_name: Hendrik Betzing, Jan last_name: Hendrik Betzing - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Jörg full_name: Becker, Jörg last_name: Becker citation: ama: 'Hendrik Betzing J, Beverungen D, Becker J. Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In: Drews P, Funk B, Niemeyer P, Xie L, eds. Tagungsband Data Driven X --- Turning Data into Value --- Band V. MKWI ’18. Leuphana Universität Lüneburg; 2018:2083--2094.' apa: Hendrik Betzing, J., Beverungen, D., & Becker, J. (2018). Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In P. Drews, B. Funk, P. Niemeyer, & L. Xie (Eds.), Tagungsband Data driven X --- Turning Data into Value --- Band V (pp. 2083--2094). Leuphana Universität Lüneburg. bibtex: '@inproceedings{Hendrik Betzing_Beverungen_Becker_2018, place={Leuphana Universität Lüneburg}, series={MKWI ’18}, title={Design Principles for Co-Creating Digital Customer Experience in High Street Retail}, booktitle={Tagungsband Data driven X --- Turning Data into Value --- Band V}, author={Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg}, editor={Drews, Paul and Funk, Burkhardt and Niemeyer, Peter and Xie, LinEditors}, year={2018}, pages={2083--2094}, collection={MKWI ’18} }' chicago: Hendrik Betzing, Jan, Daniel Beverungen, and Jörg Becker. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” In Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews, Burkhardt Funk, Peter Niemeyer, and Lin Xie, 2083--2094. MKWI ’18. Leuphana Universität Lüneburg, 2018. ieee: J. Hendrik Betzing, D. Beverungen, and J. Becker, “Design Principles for Co-Creating Digital Customer Experience in High Street Retail,” in Tagungsband Data driven X --- Turning Data into Value --- Band V, 2018, pp. 2083--2094. mla: Hendrik Betzing, Jan, et al. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews et al., 2018, pp. 2083--2094. short: 'J. Hendrik Betzing, D. Beverungen, J. Becker, in: P. Drews, B. Funk, P. Niemeyer, L. Xie (Eds.), Tagungsband Data Driven X --- Turning Data into Value --- Band V, Leuphana Universität Lüneburg, 2018, pp. 2083--2094.' date_created: 2018-06-18T08:41:05Z date_updated: 2022-01-06T06:59:08Z department: - _id: '526' editor: - first_name: Paul full_name: Drews, Paul last_name: Drews - first_name: Burkhardt full_name: Funk, Burkhardt last_name: Funk - first_name: Peter full_name: Niemeyer, Peter last_name: Niemeyer - first_name: Lin full_name: Xie, Lin last_name: Xie page: 2083--2094 place: Leuphana Universität Lüneburg project: - _id: '35' grant_number: ​02K15A073 name: ​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen publication: Tagungsband Data driven X --- Turning Data into Value --- Band V series_title: MKWI '18 status: public title: Design Principles for Co-Creating Digital Customer Experience in High Street Retail type: conference user_id: '21671' year: '2018' ... --- _id: '4519' author: - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Lüttenberg H, Wolf V, Beverungen D. Service (Systems) Engineering für die Produktion. In: Service Engineering. Wiesbaden: Springer Fachmedien Wiesbaden; 2018:31-49. doi:10.1007/978-3-658-20905-6_3' apa: 'Lüttenberg, H., Wolf, V., & Beverungen, D. (2018). Service (Systems) Engineering für die Produktion. In Service Engineering (pp. 31–49). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-20905-6_3' bibtex: '@inbook{Lüttenberg_Wolf_Beverungen_2018, place={Wiesbaden}, title={Service (Systems) Engineering für die Produktion}, DOI={10.1007/978-3-658-20905-6_3}, booktitle={Service Engineering}, publisher={Springer Fachmedien Wiesbaden}, author={Lüttenberg, Hedda and Wolf, Verena and Beverungen, Daniel}, year={2018}, pages={31–49} }' chicago: 'Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems) Engineering Für Die Produktion.” In Service Engineering, 31–49. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-20905-6_3.' ieee: 'H. Lüttenberg, V. Wolf, and D. Beverungen, “Service (Systems) Engineering für die Produktion,” in Service Engineering, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 31–49.' mla: Lüttenberg, Hedda, et al. “Service (Systems) Engineering Für Die Produktion.” Service Engineering, Springer Fachmedien Wiesbaden, 2018, pp. 31–49, doi:10.1007/978-3-658-20905-6_3. short: 'H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.' date_created: 2018-09-19T14:15:41Z date_updated: 2022-01-06T07:01:08Z department: - _id: '526' doi: 10.1007/978-3-658-20905-6_3 page: 31-49 place: Wiesbaden publication: Service Engineering publication_identifier: isbn: - '9783658209049' - '9783658209056' publication_status: published publisher: Springer Fachmedien Wiesbaden status: public title: Service (Systems) Engineering für die Produktion type: book_chapter user_id: '21671' year: '2018' ... --- _id: '4766' author: - first_name: C. full_name: Ingo Berendes, C. last_name: Ingo Berendes - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Jan full_name: Hendrik Betzing, Jan last_name: Hendrik Betzing - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Ingo Berendes C, Bartelheimer C, Hendrik Betzing J, Beverungen D. Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In: Proceedings of the 39th International Conference on Information Systems. ICIS ’18. San Francisco, CA, USA; 2018.' apa: 'Ingo Berendes, C., Bartelheimer, C., Hendrik Betzing, J., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In Proceedings of the 39th International Conference on Information Systems. San Francisco, CA, USA.' bibtex: '@inproceedings{Ingo Berendes_Bartelheimer_Hendrik Betzing_Beverungen_2018, place={San Francisco, CA, USA}, series={ICIS ’18}, title={Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language}, booktitle={Proceedings of the 39th International Conference on Information Systems}, author={Ingo Berendes, C. and Bartelheimer, Christian and Hendrik Betzing, Jan and Beverungen, Daniel}, year={2018}, collection={ICIS ’18} }' chicago: 'Ingo Berendes, C., Christian Bartelheimer, Jan Hendrik Betzing, and Daniel Beverungen. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” In Proceedings of the 39th International Conference on Information Systems. ICIS ’18. San Francisco, CA, USA, 2018.' ieee: 'C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, and D. Beverungen, “Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language,” in Proceedings of the 39th International Conference on Information Systems, San Francisco USA, 2018.' mla: 'Ingo Berendes, C., et al. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” Proceedings of the 39th International Conference on Information Systems, 2018.' short: 'C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.' conference: location: San Francisco USA name: 39th International Conference on Information Systems date_created: 2018-10-18T07:58:21Z date_updated: 2022-01-06T07:01:21Z department: - _id: '526' place: San Francisco, CA, USA project: - _id: '35' grant_number: ​02K15A073 name: ​Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen publication: Proceedings of the 39th International Conference on Information Systems series_title: ICIS '18 status: public title: 'Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language' type: conference user_id: '21671' year: '2018' ... --- _id: '4768' author: - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Jan H full_name: Betzing, Jan H last_name: Betzing - first_name: Carsten Ingo full_name: Berendes, Carsten Ingo id: '53344' last_name: Berendes - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Bartelheimer C, Betzing JH, Berendes CI, Beverungen D. Designing Multi-sided Community Platforms for Local High Street Retail. In: Proceedings of the 26th European Conference on Information Systems. ; 2018.' apa: Bartelheimer, C., Betzing, J. H., Berendes, C. I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems. bibtex: '@inproceedings{Bartelheimer_Betzing_Berendes_Beverungen_2018, title={Designing Multi-sided Community Platforms for Local High Street Retail}, booktitle={Proceedings of the 26th European Conference on Information Systems}, author={Bartelheimer, Christian and Betzing, Jan H and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2018} }' chicago: Bartelheimer, Christian, Jan H Betzing, Carsten Ingo Berendes, and Daniel Beverungen. “Designing Multi-Sided Community Platforms for Local High Street Retail.” In Proceedings of the 26th European Conference on Information Systems, 2018. ieee: C. Bartelheimer, J. H. Betzing, C. I. Berendes, and D. Beverungen, “Designing Multi-sided Community Platforms for Local High Street Retail,” in Proceedings of the 26th European Conference on Information Systems, 2018. mla: Bartelheimer, Christian, et al. “Designing Multi-Sided Community Platforms for Local High Street Retail.” Proceedings of the 26th European Conference on Information Systems, 2018. short: 'C. Bartelheimer, J.H. Betzing, C.I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, 2018.' date_created: 2018-10-18T08:04:14Z date_updated: 2022-01-06T07:01:21Z publication: Proceedings of the 26th European Conference on Information Systems status: public title: Designing Multi-sided Community Platforms for Local High Street Retail type: conference user_id: '53344' year: '2018' ... --- _id: '7590' author: - first_name: Carsten Ingo full_name: Berendes, Carsten Ingo id: '53344' last_name: Berendes - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Jan H full_name: Betzing, Jan H last_name: Betzing - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Berendes CI, Bartelheimer C, Betzing JH, Beverungen D. Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In: ; 2018.' apa: 'Berendes, C. I., Bartelheimer, C., Betzing, J. H., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language.' bibtex: '@inproceedings{Berendes_Bartelheimer_Betzing_Beverungen_2018, title={Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language}, author={Berendes, Carsten Ingo and Bartelheimer, Christian and Betzing, Jan H and Beverungen, Daniel}, year={2018} }' chicago: 'Berendes, Carsten Ingo, Christian Bartelheimer, Jan H Betzing, and Daniel Beverungen. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language,” 2018.' ieee: 'C. I. Berendes, C. Bartelheimer, J. H. Betzing, and D. Beverungen, “Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language,” 2018.' mla: 'Berendes, Carsten Ingo, et al. Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language. 2018.' short: 'C.I. Berendes, C. Bartelheimer, J.H. Betzing, D. Beverungen, in: 2018.' date_created: 2019-02-07T08:47:31Z date_updated: 2022-01-06T07:03:40Z language: - iso: eng status: public title: 'Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language' type: conference user_id: '53344' year: '2018' ... --- _id: '9687' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer citation: ama: Beverungen D, Wolf V, Bartelheimer C. Dienstleistungssysteme erfolgreich digital transformieren. Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development. 2018. apa: Beverungen, D., Wolf, V., & Bartelheimer, C. (2018). Dienstleistungssysteme erfolgreich digital transformieren. Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development. bibtex: '@article{Beverungen_Wolf_Bartelheimer_2018, title={Dienstleistungssysteme erfolgreich digital transformieren}, journal={Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development}, author={Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian}, year={2018} }' chicago: Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018. ieee: D. Beverungen, V. Wolf, and C. Bartelheimer, “Dienstleistungssysteme erfolgreich digital transformieren,” Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development, 2018. mla: Beverungen, Daniel, et al. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018. short: D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018). date_created: 2019-05-07T15:05:26Z date_updated: 2022-01-06T07:04:18Z department: - _id: '526' language: - iso: eng publication: Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development publication_date: 2018-09-01 status: public title: Dienstleistungssysteme erfolgreich digital transformieren type: newspaper_article user_id: '23633' year: '2018' ... --- _id: '5073' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer citation: ama: 'Beverungen D, Wolf V, Bartelheimer C. Digitale Transformation von Dienstleistungssystemen. In: Service Business Development. Wiesbaden: Springer Fachmedien Wiesbaden; 2018:395-422. doi:10.1007/978-3-658-22424-0_17' apa: 'Beverungen, D., Wolf, V., & Bartelheimer, C. (2018). Digitale Transformation von Dienstleistungssystemen. In Service Business Development (pp. 395–422). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-22424-0_17' bibtex: '@inbook{Beverungen_Wolf_Bartelheimer_2018, place={Wiesbaden}, title={Digitale Transformation von Dienstleistungssystemen}, DOI={10.1007/978-3-658-22424-0_17}, booktitle={Service Business Development}, publisher={Springer Fachmedien Wiesbaden}, author={Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian}, year={2018}, pages={395–422} }' chicago: 'Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Digitale Transformation von Dienstleistungssystemen.” In Service Business Development, 395–422. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-22424-0_17.' ieee: 'D. Beverungen, V. Wolf, and C. Bartelheimer, “Digitale Transformation von Dienstleistungssystemen,” in Service Business Development, Wiesbaden: Springer Fachmedien Wiesbaden, 2018, pp. 395–422.' mla: Beverungen, Daniel, et al. “Digitale Transformation von Dienstleistungssystemen.” Service Business Development, Springer Fachmedien Wiesbaden, 2018, pp. 395–422, doi:10.1007/978-3-658-22424-0_17. short: 'D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.' date_created: 2018-10-30T14:32:22Z date_updated: 2022-01-06T07:01:36Z department: - _id: '526' doi: 10.1007/978-3-658-22424-0_17 page: 395-422 place: Wiesbaden publication: Service Business Development publication_identifier: isbn: - '9783658224233' - '9783658224240' publication_status: published publisher: Springer Fachmedien Wiesbaden status: public title: Digitale Transformation von Dienstleistungssystemen type: book_chapter user_id: '21671' year: '2018' ... --- _id: '4516' abstract: - lang: eng text: Although many methods have been proposed for engineering service systems and customer solutions, most of these approaches give little consideration to recombinant service innovation. Recombinant innovation refers to reusing and integrating resources that were previously unconnected. In an age of networked products and data, we can expect that many service innovations will be based on adding, dissociating, and associating existing value propositions by accessing internal and external resources instead of designing them from scratch. The purpose of this paper is to identify if current service engineering approaches account for the mechanisms of recombinant innovation and to design a method for recombinant service systems engineering. In a conceptual analysis of 24 service engineering methods, the study identified that most methods (1) focus on designing value propositions instead of service systems, (2) view service independent of physical goods, (3) are either linear or iterative instead of agile, and (4) do not sufficiently address the mechanisms of recombinant innovation. The paper discusses how these deficiencies can be remedied and designs a revised service systems engineering approach that reorganizes service engineering processes according to four design principles. The method is demonstrated with the recombinant design of a service system for predictive maintenance of agricultural machines. article_type: original author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf citation: ama: Beverungen D, Lüttenberg H, Wolf V. Recombinant Service Systems Engineering. Business & Information Systems Engineering. 2018;60(5):377-391. doi:10.1007/s12599-018-0526-4 apa: Beverungen, D., Lüttenberg, H., & Wolf, V. (2018). Recombinant Service Systems Engineering. Business & Information Systems Engineering, 60(5), 377–391. https://doi.org/10.1007/s12599-018-0526-4 bibtex: '@article{Beverungen_Lüttenberg_Wolf_2018, title={Recombinant Service Systems Engineering}, volume={60}, DOI={10.1007/s12599-018-0526-4}, number={5}, journal={Business & Information Systems Engineering}, publisher={SpringerNature}, author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena}, year={2018}, pages={377–391} }' chicago: 'Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering 60, no. 5 (2018): 377–91. https://doi.org/10.1007/s12599-018-0526-4.' ieee: 'D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service Systems Engineering,” Business & Information Systems Engineering, vol. 60, no. 5, pp. 377–391, 2018, doi: 10.1007/s12599-018-0526-4.' mla: Beverungen, Daniel, et al. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering, vol. 60, no. 5, SpringerNature, 2018, pp. 377–91, doi:10.1007/s12599-018-0526-4. short: D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391. date_created: 2018-09-19T13:53:51Z date_updated: 2024-04-18T12:57:19Z department: - _id: '526' doi: 10.1007/s12599-018-0526-4 intvolume: ' 60' issue: '5' keyword: - Service engineering - Recombinant innovation - (Product-)service system - Design science research - New service development language: - iso: eng page: 377-391 project: - _id: '36' grant_number: O2K14A22O name: 'Digivation: Digitale Prozessinnovationen durch datenbasierte Dienstleistungen ' - _id: '1068' grant_number: 02K14A220 name: 'DIGIVATION: DIGIVATION - Dienstleistungsinnovationen durch Digitalisierung - Methoden, Potenziale und Transfer für Smart Services' publication: Business & Information Systems Engineering publication_identifier: issn: - 2363-7005 - 1867-0202 publication_status: published publisher: SpringerNature quality_controlled: '1' status: public title: Recombinant Service Systems Engineering type: journal_article user_id: '59677' volume: 60 year: '2018' ... --- _id: '2860' abstract: - lang: eng text: "Although many methods have been proposed for engineering services and customer \ solutions, most of these approaches give little consideration to recombinant service innovation. In an age of smart products and \r\nsmart data, we can, however, expect that many of future service innovations need to be based on adding, transferring, \ dissociating, and associating existing value propositions. The purpose \ of this paper is to outline what properties constitute recombinant service innovation and to identify if current service engineering approaches fulfill \r\nthese properties. Based on a conceptual in-depth analysis of \ 24 service engineering methods, we identify that most methods focus \ on designing value propositions instead of service systems, view service \ independent of physical goods, are linear or iterative, and incompletely \ address the mechanisms of recombinant innovation. We discuss how these deficiencies can be remedied and propose a first conceptual model of a revised se\r\nrvice \ system engineering approach." author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Hedda full_name: Lüttenberg, Hedda id: '60612' last_name: Lüttenberg - first_name: Verena full_name: Wolf, Verena id: '23633' last_name: Wolf citation: ama: 'Beverungen D, Lüttenberg H, Wolf V. Recombinant Service System Engineering. In: Leimeister JM, Brenner W, eds. Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017). St.  Gallen; 2017:136-150.' apa: Beverungen, D., Lüttenberg, H., & Wolf, V. (2017). Recombinant Service System Engineering. In J. M. Leimeister & W. Brenner (Eds.), Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) (pp. 136–150). St.  Gallen. bibtex: '@inproceedings{Beverungen_Lüttenberg_Wolf_2017, place={St.  Gallen}, title={Recombinant Service System Engineering}, booktitle={Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)}, author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena}, editor={Leimeister, Jan Marco and Brenner, WalterEditors}, year={2017}, pages={136–150} }' chicago: Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 136–50. St.  Gallen, 2017. ieee: D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,” in Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 2017, pp. 136–150. mla: Beverungen, Daniel, et al. “Recombinant Service System Engineering.” Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 2017, pp. 136–50. short: 'D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.  Gallen, 2017, pp. 136–150.' conference: end_date: 15.02.2017 location: St. Gallen, Switzerland name: 13 th International Conference on Wirtschaftsinformatik start_date: 12.02.2017 date_created: 2018-05-24T09:26:21Z date_updated: 2022-01-06T06:58:10Z department: - _id: '526' editor: - first_name: Jan Marco full_name: Leimeister, Jan Marco last_name: Leimeister - first_name: Walter full_name: Brenner, Walter last_name: Brenner keyword: - Service engineering - recombinant innovation - (product - )service system - literature analysis - new service development language: - iso: eng page: 136-150 place: St. Gallen project: - _id: '36' grant_number: O2K14A22O name: 'Digitale Prozessinnovationen durch datenbasierte Dienstleistungen ' publication: Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) quality_controlled: '1' status: public title: Recombinant Service System Engineering type: conference user_id: '60612' year: '2017' ... --- _id: '3282' author: - first_name: Benjamin full_name: Klör, Benjamin last_name: Klör - first_name: Markus full_name: Monhof, Markus last_name: Monhof - first_name: Sebastian full_name: Bräuer, Sebastian last_name: Bräuer - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen citation: ama: 'Klör B, Monhof M, Bräuer S, Beverungen D. Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017). ; 2017.' apa: 'Klör, B., Monhof, M., Bräuer, S., & Beverungen, D. (2017). Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017). Thessaloniki, Greece.' bibtex: '@inproceedings{Klör_Monhof_Bräuer_Beverungen_2017, title={Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype}, booktitle={Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017)}, author={Klör, Benjamin and Monhof, Markus and Bräuer, Sebastian and Beverungen, Daniel}, year={2017} }' chicago: 'Klör, Benjamin, Markus Monhof, Sebastian Bräuer, and Daniel Beverungen. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.' ieee: 'B. Klör, M. Monhof, S. Bräuer, and D. Beverungen, “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype,” in Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Greece, 2017.' mla: 'Klör, Benjamin, et al. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.' short: 'B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.' conference: location: Thessaloniki, Greece name: 19th IEEE Conference on Business Informatics (CBI 2017) date_created: 2018-06-18T09:42:56Z date_updated: 2022-01-06T06:59:08Z department: - _id: '526' publication: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017) status: public title: 'Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype' type: conference user_id: '21671' year: '2017' ... --- _id: '3487' author: - first_name: Jan full_name: Hendrik Betzing, Jan last_name: Hendrik Betzing - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Jörg full_name: Becker, Jörg last_name: Becker - first_name: Martin full_name: Matzner, Martin last_name: Matzner - first_name: Gertrud full_name: Schmitz, Gertrud last_name: Schmitz - first_name: Christian full_name: Bartelheimer, Christian id: '49160' last_name: Bartelheimer - first_name: Carsten Ingo full_name: Berendes, Carsten Ingo id: '53344' last_name: Berendes - first_name: Marina full_name: Braun, Marina last_name: Braun - first_name: Andera full_name: Gadeib, Andera last_name: Gadeib - first_name: Moritz {von full_name: Hoffen}, Moritz {von last_name: Hoffen} - first_name: Christian full_name: Schallenberg, Christian last_name: Schallenberg citation: ama: Hendrik Betzing J, Beverungen D, Becker J, et al. Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis der Wirtschaftsinformatik. 2017;(5):659--671. doi:10.1365/s40702-017-0343-0 apa: Hendrik Betzing, J., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., … Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis Der Wirtschaftsinformatik, (5), 659--671. https://doi.org/10.1365/s40702-017-0343-0 bibtex: '@article{Hendrik Betzing_Beverungen_Becker_Matzner_Schmitz_Bartelheimer_Berendes_Braun_Gadeib_Hoffen}_et al._2017, title={Interaktive, digitale Einkaufserlebnisse in Innenstädten}, DOI={10.1365/s40702-017-0343-0}, number={5}, journal={HMD Praxis der Wirtschaftsinformatik}, author={Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg and Matzner, Martin and Schmitz, Gertrud and Bartelheimer, Christian and Berendes, Carsten Ingo and Braun, Marina and Gadeib, Andera and Hoffen}, Moritz {von and et al.}, year={2017}, pages={659--671} }' chicago: 'Hendrik Betzing, Jan, Daniel Beverungen, Jörg Becker, Martin Matzner, Gertrud Schmitz, Christian Bartelheimer, Carsten Ingo Berendes, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” HMD Praxis Der Wirtschaftsinformatik, no. 5 (2017): 659--671. https://doi.org/10.1365/s40702-017-0343-0.' ieee: J. Hendrik Betzing et al., “Interaktive, digitale Einkaufserlebnisse in Innenstädten,” HMD Praxis der Wirtschaftsinformatik, no. 5, pp. 659--671, 2017. mla: Hendrik Betzing, Jan, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” HMD Praxis Der Wirtschaftsinformatik, no. 5, 2017, pp. 659--671, doi:10.1365/s40702-017-0343-0. short: J. Hendrik Betzing, D. Beverungen, J. Becker, M. Matzner, G. Schmitz, C. Bartelheimer, C.I. Berendes, M. Braun, A. Gadeib, M. {von Hoffen}, C. Schallenberg, HMD Praxis Der Wirtschaftsinformatik (2017) 659--671. date_created: 2018-07-06T10:16:22Z date_updated: 2022-01-06T06:59:18Z department: - _id: '526' doi: 10.1365/s40702-017-0343-0 issue: '5' page: 659--671 publication: HMD Praxis der Wirtschaftsinformatik status: public title: Interaktive, digitale Einkaufserlebnisse in Innenstädten type: journal_article user_id: '21671' year: '2017' ... --- _id: '3488' author: - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: Sebastian full_name: Bräuer, Sebastian last_name: Bräuer - first_name: Florian full_name: Plenter, Florian last_name: Plenter - first_name: Benjamin full_name: Klör, Benjamin last_name: Klör - first_name: Markus full_name: Monhof, Markus last_name: Monhof citation: ama: 'Beverungen D, Bräuer S, Plenter F, Klör B, Monhof M. Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study. Computer Science --- Research and Development. 2017;(1-2):195--209. doi:10.1007/s00450-016-0306-7' apa: 'Beverungen, D., Bräuer, S., Plenter, F., Klör, B., & Monhof, M. (2017). Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study. Computer Science --- Research and Development, (1–2), 195--209. https://doi.org/10.1007/s00450-016-0306-7' bibtex: '@article{Beverungen_Bräuer_Plenter_Klör_Monhof_2017, title={Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study}, DOI={10.1007/s00450-016-0306-7}, number={1–2}, journal={Computer Science --- Research and Development}, author={Beverungen, Daniel and Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus}, year={2017}, pages={195--209} }' chicago: 'Beverungen, Daniel, Sebastian Bräuer, Florian Plenter, Benjamin Klör, and Markus Monhof. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.” Computer Science --- Research and Development, no. 1–2 (2017): 195--209. https://doi.org/10.1007/s00450-016-0306-7.' ieee: 'D. Beverungen, S. Bräuer, F. Plenter, B. Klör, and M. Monhof, “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study,” Computer Science --- Research and Development, no. 1–2, pp. 195--209, 2017.' mla: 'Beverungen, Daniel, et al. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.” Computer Science --- Research and Development, no. 1–2, 2017, pp. 195--209, doi:10.1007/s00450-016-0306-7.' short: D. Beverungen, S. Bräuer, F. Plenter, B. Klör, M. Monhof, Computer Science --- Research and Development (2017) 195--209. date_created: 2018-07-06T10:31:25Z date_updated: 2022-01-06T06:59:18Z department: - _id: '526' doi: 10.1007/s00450-016-0306-7 issue: 1-2 page: 195--209 publication: Computer Science --- Research and Development status: public title: 'Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study' type: journal_article user_id: '21671' year: '2017' ... --- _id: '3490' abstract: - lang: eng text: Digital interactions among businesses and consumers through powerful information systems and omnipresent connected devices establish today’s networked society. In this light, Service Science continues to take root as a research discipline that focuses on the integration of (digital) resources by service providers and service customers for value co-creation in service systems. Rapid advances in information technology allow for designing novel information systems that enable entirely new configurations of service systems. In turn, Service Science also leaves its mark on the design, adoption, and use of information systems and technology. With this special issue, we compile a set of timely papers that investigate selected facets of the complex interplay between information technology, information systems, and Service Science to design innovative IT artifacts for smart service. This editorial opens this special issue by elaborating on our understanding of smart service.
Information Systems and E-Business Management. 2017:781–787. doi:10.1007/s10257-017-0365-8 apa: Beverungen, D., Matzner, M., & Janiesch, C. (2017). Information systems for smart services. Information Systems and E-Business Management, 781–787. https://doi.org/10.1007/s10257-017-0365-8 bibtex: '@article{Beverungen_Matzner_Janiesch_2017, title={Information systems for smart services}, DOI={10.1007/s10257-017-0365-8}, journal={Information Systems and E-Business Management}, author={Beverungen, Daniel and Matzner, Martin and Janiesch, Christian}, year={2017}, pages={781–787} }' chicago: Beverungen, Daniel, Martin Matzner, and Christian Janiesch. “Information Systems for Smart Services.” Information Systems and E-Business Management, 2017, 781–787. https://doi.org/10.1007/s10257-017-0365-8. ieee: D. Beverungen, M. Matzner, and C. Janiesch, “Information systems for smart services,” Information Systems and E-Business Management, pp. 781–787, 2017. mla: Beverungen, Daniel, et al. “Information Systems for Smart Services.” Information Systems and E-Business Management, 2017, pp. 781–787, doi:10.1007/s10257-017-0365-8. short: D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787. date_created: 2018-07-06T10:34:55Z date_updated: 2022-01-06T06:59:19Z department: - _id: '526' doi: 10.1007/s10257-017-0365-8 keyword: - Information system - Smart service - Service system page: 781–787 publication: Information Systems and E-Business Management status: public title: Information systems for smart services type: journal_article user_id: '21671' year: '2017' ... --- _id: '5019' author: - first_name: B full_name: Klör, B last_name: Klör - first_name: M full_name: Monhof, M last_name: Monhof - first_name: Daniel full_name: Beverungen, Daniel id: '59677' last_name: Beverungen - first_name: S full_name: Bräuer, S last_name: Bräuer citation: ama: Klör B, Monhof M, Beverungen D, Bräuer S. Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries. European Journal of Information Systems (EJIS). 2017:1--19. doi:10.1057/s41303-017-0044-3 apa: Klör, B., Monhof, M., Beverungen, D., & Bräuer, S. (2017). Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries. European Journal of Information Systems (EJIS), 1--19. https://doi.org/10.1057/s41303-017-0044-3 bibtex: '@article{Klör_Monhof_Beverungen_Bräuer_2017, title={Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries}, DOI={10.1057/s41303-017-0044-3}, journal={European Journal of Information Systems (EJIS)}, author={Klör, B and Monhof, M and Beverungen, Daniel and Bräuer, S}, year={2017}, pages={1--19} }' chicago: Klör, B, M Monhof, Daniel Beverungen, and S Bräuer. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.” European Journal of Information Systems (EJIS), 2017, 1--19. https://doi.org/10.1057/s41303-017-0044-3. ieee: B. Klör, M. Monhof, D. Beverungen, and S. Bräuer, “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries,” European Journal of Information Systems (EJIS), pp. 1--19, 2017. mla: Klör, B., et al. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.” European Journal of Information Systems (EJIS), 2017, pp. 1--19, doi:10.1057/s41303-017-0044-3. short: B. Klör, M. Monhof, D. Beverungen, S. Bräuer, European Journal of Information Systems (EJIS) (2017) 1--19. date_created: 2018-10-30T13:00:06Z date_updated: 2022-01-06T07:01:34Z department: - _id: '526' doi: 10.1057/s41303-017-0044-3 page: 1--19 publication: European Journal of Information Systems (EJIS) status: public title: Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries type: journal_article user_id: '21671' year: '2017' ...