@article{60004,
  abstract     = {{Process mining has been established as a data-driven approach to analyze and improve business processes based on event data documented in event logs. A core assumption for meaningful analyses is that event data accurately represent the real-world execution of business processes in an organization. However, anecdotal evidence and recent case studies show that these aspects do not always align, and the business process management community is only beginning to investigate the mechanisms generating mismatches between process execution and event data. This study aims to identify the role of workarounds goal-directed deviations from standard processes performed by process participants to overcome obstacles– in this context. Through an inductive multiple case study of 13 workarounds in four organizations, three mismatch categories between event logs and real-world process execution related to workarounds are identified and explored. This study contributes to the literature by describing how workarounds can act as mechanisms that cause mismatches between process execution and event data, adding to the discussion on process drift and workaround mining. Furthermore, exploring the mismatch categories offers insights for practitioners and researchers on how to handle and interpret data quality issues in event data.}},
  author       = {{Bartelheimer, Christian and Löhr, Bernd and Reineke, Malte Fabian and Aßbrock, Agnes and Beverungen, Daniel}},
  issn         = {{2363-7005}},
  journal      = {{Business & Information Systems Engineering}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study}}},
  doi          = {{10.1007/s12599-025-00943-5}},
  year         = {{2025}},
}

@inproceedings{61375,
  author       = {{Reineke, Malte Fabian and Löhr, Bernd and Aßbrock, Agnes and Bartelheimer, Christian and Beverungen, Daniel}},
  booktitle    = {{International Conference on Business Process Management 2025}},
  isbn         = {{9783032028662}},
  issn         = {{0302-9743}},
  publisher    = {{Springer Nature Switzerland}},
  title        = {{{From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds}}},
  doi          = {{10.1007/978-3-032-02867-9_32}},
  year         = {{2025}},
}

@inproceedings{62795,
  author       = {{Krabbe, Carolin and Assbrock, Agnes and Reineke, Malte Fabian and Beverungen, Daniel}},
  booktitle    = {{Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)}},
  title        = {{{Workarounds—A Domain-Specific Modeling Language}}},
  year         = {{2025}},
}

@inproceedings{54589,
  author       = {{Brennig, Katharina and Löhr, Bernd and Brock, Jonathan and Reineke, Malte Fabian and Bartelheimer, Christian}},
  booktitle    = {{Americas Conference on Information Systems (AMCIS)}},
  title        = {{{Maximizing the Impact of Process Mining Research: Four Strategic Guidelines}}},
  year         = {{2024}},
}

@inproceedings{62796,
  author       = {{Reineke, Malte Fabian and Bartelheimer, Christian}},
  booktitle    = {{AMCIS 2024 TREOs}},
  location     = {{Salt Lake City, Utah, USA}},
  title        = {{{Assessing the impact of organizational culture on workarounds: A maturity model}}},
  year         = {{2024}},
}

@article{60476,
  author       = {{Henrichs, Christian and Reineke, Malte Fabian and Hebestreit, Marie-Luise and Schmitt, Michael}},
  issn         = {{0022-2860}},
  journal      = {{Journal of Molecular Structure}},
  publisher    = {{Elsevier BV}},
  title        = {{{Excited state structure of isolated 4-cyanoindole from a combined Franck-Condon and rotational constants analysis†}}},
  doi          = {{10.1016/j.molstruc.2020.129241}},
  volume       = {{1223}},
  year         = {{2020}},
}

