@article{4695, author = {{Debortoli, Stefan and Müller, Oliver and vom Brocke, Jan}}, isbn = {{0910-8327 (Print)$\backslash$n0910-8327 (Linking)}}, issn = {{18670202}}, journal = {{Business and Information Systems Engineering}}, keywords = {{Big data, Business intelligence, Competencies, Latent semantic analysis, Text mining}}, number = {{5}}, pages = {{289----300}}, title = {{{Comparing business intelligence and big data skills: A text mining study using job advertisements}}}, doi = {{10.1007/s12599-014-0344-2}}, year = {{2014}}, } @article{4696, author = {{vom Brocke, Jan and Debortoli, Stefan and Reuter, Nadine and Müller, Oliver}}, issn = {{15293181}}, journal = {{Communications of the Association for Information Systems}}, keywords = {{Advanced business analytics, Big Data, Business intelligence, IT business value, In-memory technology, OLAP, OLTP, Realtime analytics, Sentiment analysis}}, pages = {{151----167}}, title = {{{How In-Memory Technology Can Create Business Value: Lessons Learned from Hilti}}}, doi = {{10.17705/1CAIS.03407}}, year = {{2014}}, } @article{17107, author = {{Kohlborn, Thomas and Müller, Oliver and Poeppelbuss, Jens and Roeglinger, Maximilian}}, issn = {{1463-7154}}, journal = {{Business Process Management Journal}}, pages = {{634--638}}, publisher = {{Emerald Group Publishing Limited}}, title = {{{Interview with Michael Rosemann on ambidextrous business process management}}}, doi = {{10.1108/bpmj-02-2014-0012}}, year = {{2014}}, } @inbook{17109, author = {{Raffl, Celina and Lucke, Jörn and Müller, Oliver and Zimmermann, Hans-Dieter and Vom Brocke, Jan}}, booktitle = {{TOGI-Schriftenreihe}}, publisher = {{ePubli GmbH}}, title = {{{Handbuch für offene gesellschaftliche Innovation}}}, volume = {{11}}, year = {{2014}}, } @inproceedings{17116, author = {{Herbst, Andrea and Simons, Alexander and vom Brocke, Jan and Müller, Oliver and Debortoli, Stefan and Vakulenko, Svitlana}}, booktitle = {{European Conference on Information Systems}}, title = {{{Identifying and characterizing topics in enterprise content management: a latent semantic analysis of vendor case studies}}}, year = {{2014}}, } @inproceedings{17117, author = {{Reuter, Nadine and Vakulenko, Svitlana and vom Brocke, Jan and Debortoli, Stefan and Müller, Oliver}}, booktitle = {{European Conference on Information Systems}}, title = {{{Identifying the role of information systems in achieving energy-related environmental sustainability using text mining}}}, year = {{2014}}, } @article{17118, author = {{vom Brocke, Jan and Debortoli, Stefan and Müller, Oliver and Reuter, Nadine}}, issn = {{1529-3181}}, journal = {{Communications of the Association for Information Systems}}, number = {{1}}, pages = {{7}}, title = {{{How In-memory Technology Can Create Business Value: Insights from the Hilti Case}}}, doi = {{10.17705/1cais.03407}}, volume = {{34}}, year = {{2014}}, } @inproceedings{17111, abstract = {{Mobile application development is an emerging lucrative and fast growing market. With the steady growth of the number of apps in the repositories the providers will inevitably face the need to fine-grain the existing hierarchy of categories used to organize the apps. In this paper we present a method to bootstrap the categorization process via topic modeling. We apply Latent Dirichlet Allocation (LDA) to the textual descriptions of iTunes apps in order to identify recurrent topics in the collection. We evaluate and discuss the results obtained from training the model on a set of almost 600,000 English-language app descriptions. Our results demonstrate that automated categorization via LDA-based topic modeling is a promising approach, that can help to structure, analyze and manage the content of app repositories. The topics produced complement the original iTunes categories, concretize and extend them by providing insights into the underlying category content.}}, author = {{Vakulenko, Svitlana and Müller, Oliver and Brocke, Jan vom}}, booktitle = {{International Conference on Information Systems}}, title = {{{Enriching iTunes App Store categories via topic modeling}}}, year = {{2014}}, } @article{3495, author = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}}, journal = {{IEEE Transactions on Engineering Management}}, number = {{3}}, pages = {{468----482}}, title = {{{Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects}}}, doi = {{10.1109/TEM.2012.2214770}}, year = {{2013}}, } @article{3496, author = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}}, journal = {{Scandinavian Journal of Information Systems}}, number = {{1}}, pages = {{37----68}}, title = {{{Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach}}}, year = {{2013}}, } @inproceedings{4698, author = {{Gregor, Shirley and Müller, Oliver and Seidel, Stefan}}, booktitle = {{European Conference on Information Systems}}, keywords = {{Abstraction, Affordances, Design Science Research, Design Theory, Information Systems Development, Reflection, Theorizing}}, title = {{{Reflection, abstraction and theorizing in design and development research}}}, year = {{2013}}, } @article{4699, author = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}}, issn = {{09050167}}, journal = {{Scandinavian Journal of Information Systems}}, keywords = {{Business process management, Conceptual modeling, Interaction routines, Modular design, Service networks, Social construction}}, number = {{1}}, pages = {{17----47}}, title = {{{Designing interaction routines in service networks: A modularity and social construction-based approach}}}, year = {{2013}}, } @article{4700, author = {{Becker, Jorg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}}, isbn = {{0018-9391}}, issn = {{00189391}}, journal = {{IEEE Transactions on Engineering Management}}, keywords = {{Action research, boundary spanning, business process management (BPM), service blueprinting, service networks}}, number = {{3}}, pages = {{468----482}}, title = {{{Bridging the gap between manufacturing and service through IT-based boundary objects}}}, doi = {{10.1109/TEM.2012.2214770}}, year = {{2013}}, } @inproceedings{17121, author = {{Müller, Oliver and Debortoli, Stefan and Seidel, Stefan}}, booktitle = {{International Conference on Design Science Research in Information Systems}}, isbn = {{9783642388262}}, pages = {{438 -- 445}}, publisher = {{Springer-Verlag}}, title = {{{MUSE: Implementation of a Design Theory for Systems that Support Convergent and Divergent Thinking}}}, doi = {{10.1007/978-3-642-38827-9_34}}, year = {{2013}}, } @inproceedings{4704, abstract = {{Event-driven Business Process Management (EdBPM) is based upon exchanging and processing business events. As yet, no commonly adopted event format for communicating business events between distributed event producers and consumers has emerged. This paper is an effort to review the status quo of event formats against the requirements of EdBPM. We particularly discuss BPAF, CBE, and XES as promising candidates and identify prospects for development.}}, author = {{Becker, Jörg and Matzner, Martin and Müller, Oliver and Walter, Marcel}}, booktitle = {{Lecture Notes in Business Information Processing}}, isbn = {{9783642281075}}, issn = {{18651348}}, keywords = {{EDA, Event Exchange Format, edBPM}}, number = {{PART 1}}, title = {{{A review of event formats as enablers of event-driven BPM}}}, doi = {{10.1007/978-3-642-28108-2_42}}, year = {{2012}}, } @inproceedings{4705, abstract = {{Real-time access to key performance indicators is necessary to ensure timeliness and effectiveness of operational business processes. The concept of Business Activity Monitoring (BAM) refers to the observation, analysis, and presentation of real-time information about business activities across systems' and companies' borders. Designing and maintaining BAM applications is challenging, as the involved concepts (e.g., business processes, audit logs, performance measures) --though being strongly interrelated-- are developed by different communities of practice. Also, they reside on different levels of abstraction, and are handled by different IT systems. Hence, we developed a conceptual modeling language which extends the widely accepted Business Process Modeling Notation (BPMN) by BAM-relevant concepts. The main results presented in this paper are: (1) a meta-model which formally describes the conceptual aspects of the developed BPMN extension (abstract syntax); (2) graphical symbols as an exemplary representation of this abstract syntax (concrete syntax); (3) a demo scenario that illustrates the application of the language in a fictitious scenario.}}, author = {{Friedenstab, Jan Philipp and Janiesch, Christian and Matzner, Martin and Müller, Oliver}}, booktitle = {{Hawaii International Conference on System Sciences}}, isbn = {{9780769545257}}, issn = {{15301605}}, title = {{{Extending BPMN for business activity monitoring}}}, doi = {{10.1109/HICSS.2012.276}}, year = {{2012}}, } @article{4706, abstract = {{Purpose – The purpose of this paper is to show how to employ complex event processing (CEP) for the observation and management of business processes. It proposes a conceptual architecture of BPM event producer, processor, and consumer and describes technical implications for the application with standard software in a perfect order scenario. Design/methodology/approach – The authors discuss business process analytics as the technological background. The capabilities of CEP in a BPM context are outlined an architecture design is proposed. A sophisticated proof-of-concept demonstrates its applicability. Findings – The results overcome the separation and data latency issues of process controlling, monitoring, and simulation. Distinct analyses of past, present, and future blur into a holistic real-time approach. The authors highlight the necessity for configurable event producer in BPM engines, process event support in CEP engines, a common process event format, connectors to visualizers, notifiers and return channels to the BPM engine. Research limitations/implications – Further research will thoroughly evaluate the approach in a variety of business settings. New concepts and standards for the architecture's building blocks will be needed to improve maintainability and operability. Practical implications – Managers learn how CEP can yield insights into business processes' operations. The paper illustrates a path to overcome inflexibility, latency, and missing feedback mechanisms of current process modeling and control solutions. Software vendors might be interested in the conceptualization and the described needs for further development. Originality/value – So far, there is no commercial CEP-based BPM solution which facilitates a round trip from insight to action as outlines. As major software vendors have begun developing solutions (BPM/BPA solutions), this paper will stimulate a debate between research and practice on suitable design and technology.}}, author = {{Janiesch, Christian and Matzner, Martin and Müller, Oliver}}, isbn = {{1020120096}}, issn = {{14637154}}, journal = {{Business Process Management Journal}}, keywords = {{Architecture, Business activity monitoring, Business process management, Business process re-engineering, Complex event processing, Computer software, Standard software}}, number = {{4}}, pages = {{625----643}}, title = {{{Beyond process monitoring: A proof-of-concept of event-driven business activity management}}}, doi = {{10.1108/14637151211253765}}, year = {{2012}}, } @inbook{5035, author = {{Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Becker, Jörg}}, booktitle = {{Handbook of Service Description}}, editor = {{Barros, Alistair and Oberle, Daniel}}, isbn = {{978-1-4614-1864-1}}, pages = {{19----44}}, title = {{{Product-Service System Approaches}}}, doi = {{10.1007/978-1-4614-1864-1_2}}, year = {{2012}}, } @article{17123, author = {{von Lucke, Jörn and Herzberg, Johann and Kluge, Ulrike and vom Brocke, Jan and Müller, Oliver and Zimmermann, Hans-Dieter}}, issn = {{1556-5068}}, journal = {{SSRN Electronic Journal}}, title = {{{Open Societal Innovation: The Alemannic Definition}}}, doi = {{10.2139/ssrn.2195435}}, year = {{2012}}, } @inproceedings{17124, author = {{Janiesch, Christian and Fischer, Robin and Matzner, Martin and Müller, Oliver}}, booktitle = {{Workshop on Middleware for Service Oriented Computing}}, isbn = {{9781450310673}}, pages = {{1 -- 6}}, title = {{{Business activity management for service networks in cloud environments}}}, doi = {{10.1145/2093185.2093187}}, year = {{2012}}, }