@inproceedings{3457,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Proceedings of the 44th Annual Hawaii International Conference on System Sciences}},
  isbn         = {{978-1-4244-9618-1}},
  issn         = {{1530-1605}},
  location     = {{Koloa, HI, USA}},
  title        = {{{Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes}}},
  doi          = {{10.1109/HICSS.2011.243}},
  year         = {{2011}},
}

@inproceedings{3458,
  author       = {{Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}},
  booktitle    = {{International Conference on Design Science Research in Information Systems and Technology}},
  editor       = {{Jain, Hemant and P. Sinha, Atish and Vitharana, Padmal}},
  pages        = {{366----375}},
  title        = {{{Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany}}},
  doi          = {{10.1007/978-3-642-20633-7_26}},
  year         = {{2011}},
}

@article{3502,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver}},
  journal      = {{Enterprise Modelling and Information Systems Architectures}},
  number       = {{2}},
  pages        = {{54----69}},
  title        = {{{Pricing of Value Bundles: A Multi-Perspective Decision Support Approach}}},
  year         = {{2011}},
}

@inproceedings{4707,
  author       = {{Janiesch, Christian and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Lecture Notes in Computer Science}},
  isbn         = {{9783642230585}},
  issn         = {{03029743}},
  keywords     = {{Reference architecture, business activity management, business process analytics, business process management, complex event processing}},
  title        = {{{A blueprint for event-driven business activity management}}},
  doi          = {{10.1007/978-3-642-23059-2_4}},
  year         = {{2011}},
}

@article{4708,
  author       = {{Müller-Wienbergen, Felix and Müller, Oliver and Seidel, Stefan and Becker, Jörg}},
  isbn         = {{1536-9323}},
  issn         = {{15369323}},
  journal      = {{Journal of the Association for Information Systems}},
  keywords     = {{Creativity, Creativity Support Systems, convergent thinking, design theory, divergent thinking}},
  number       = {{11}},
  pages        = {{714----740}},
  title        = {{{Leaving the Beaten Tracks in Creative Work – A Design Theory for Systems that Support Convergent and Divergent Thinking}}},
  doi          = {{10.1016/S0006-3495(00)76637-9}},
  year         = {{2011}},
}

@inbook{5038,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}},
  booktitle    = {{Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF}},
  editor       = {{Gatermann, Inken and Fleck, Myriam}},
  pages        = {{247----255}},
  title        = {{{Integrierte Informationslogistik in der hybriden Wertschöpfung}}},
  year         = {{2011}},
}

@inproceedings{17125,
  author       = {{Janiesch, Christian and Matzner, Martin and Müller, Oliver and Vollmer, Robert and Becker, Jörg}},
  booktitle    = {{Proceedings of the ACM Symposium on Applied Computing}},
  isbn         = {{9781450301138}},
  pages        = {{295 -- 300}},
  title        = {{{Slipstream: architecture options for real-time process analytics}}},
  doi          = {{10.1145/1982185.1982252}},
  year         = {{2011}},
}

@techreport{17126,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelfuß, Jens}},
  publisher    = {{Arbeitsberichte des Instituts für Wirtschaftsinformatik}},
  title        = {{{Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (Flexnet) : Forschungsprojekt im Rahmen der BMBF-Fördermaßnahme Integration von Produktion und Dienstleistung}}},
  doi          = {{10.2314/GBV:668435534}},
  year         = {{2011}},
}

@inproceedings{3464,
  author       = {{Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarete and Müller, Oliver and Weddeling, Matthias}},
  booktitle    = {{European Conference on Information Systems}},
  location     = {{Pretoria, South Africa}},
  title        = {{{Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services}}},
  year         = {{2010}},
}

@inproceedings{3467,
  author       = {{Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Proceedings of the IADIS Internatioal Conference e-Society 2010}},
  editor       = {{Kommers, Piet and Isaías, Pedro}},
  isbn         = {{978-972-8939-07-6}},
  location     = {{Porto, Portugal}},
  pages        = {{322----329}},
  title        = {{{Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services}}},
  year         = {{2010}},
}

@inproceedings{3468,
  author       = {{Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Exploring Service Sciences}},
  editor       = {{Morin, Jean-Henry and Ralyté, Jolita and Snene, Mehdi}},
  pages        = {{282----288}},
  title        = {{{Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services}}},
  doi          = {{10.1007/978-3-642-14319-9_25}},
  year         = {{2010}},
}

@article{3503,
  author       = {{Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael}},
  journal      = {{Electronic Markets}},
  number       = {{2}},
  pages        = {{131----146}},
  title        = {{{Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data}}},
  doi          = {{10.1007/s12525-010-0032-0}},
  year         = {{2010}},
}

@inbook{5041,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver and Müller, Steffen}},
  booktitle    = {{Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung}},
  editor       = {{Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, Axel}},
  isbn         = {{978-3-642-11858-6}},
  pages        = {{161----174}},
  title        = {{{TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel}}},
  doi          = {{10.1007/978-3-642-11859-3_10}},
  year         = {{2010}},
}

@book{5070,
  author       = {{Weddeling, Matthias and Steiner, Michael and Müller, Oliver and Knackstedt, Ralf and Becker, Jörg and Backhaus, Klaus and Beverungen, Daniel and Frohs, Margarethe}},
  isbn         = {{9783642128295}},
  publisher    = {{Springer Berlin Heidelberg}},
  title        = {{{Vermarktung hybrider Leistungsbündel}}},
  doi          = {{10.1007/978-3-642-12830-1}},
  year         = {{2010}},
}

@inbook{17127,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver}},
  booktitle    = {{Dienstleistungsmodellierung 2010}},
  isbn         = {{978-3-7908-2620-3}},
  pages        = {{144--166}},
  publisher    = {{Physica-Verlag HD}},
  title        = {{{Preisfindung für hybride Leistungsbündel--Modellbasierte Integration von Ansätzen zur Entscheidungsunterstützung}}},
  doi          = {{10.1007/978-3-7908-2621-0_8}},
  year         = {{2010}},
}

@inbook{17129,
  author       = {{Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Benölken, Alexander and Schmitt, Oliver and Thillainathan, Mayooran and Schulke, André}},
  booktitle    = {{Vertriebsinformationssysteme}},
  isbn         = {{9783642118586}},
  pages        = {{85 -- 104}},
  publisher    = {{Springer-Verlag}},
  title        = {{{Online-Produktkonfiguratoren – Status quo und Entwicklungsperspektiven}}},
  doi          = {{10.1007/978-3-642-11859-3_6}},
  year         = {{2010}},
}

@inproceedings{17130,
  author       = {{Becker, Jörg and Müller, Oliver and Woditsch, Manuel}},
  booktitle    = {{European Conference on Information Systems}},
  title        = {{{An ontology-based natural language service discovery engine--design and experimental evaluation}}},
  year         = {{2010}},
}

@inproceedings{3475,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}},
  booktitle    = {{Americas Conference on Information Systems}},
  location     = {{San Francisco, USA}},
  title        = {{{A Framework for Design Research in the Service Science Discipline}}},
  year         = {{2009}},
}

@inproceedings{3476,
  author       = {{Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}},
  booktitle    = {{Proceedings of the First International Symposium on Services Science (ISSS'09)}},
  editor       = {{Alt, Rainer and Fähnrich, Klaus-Peter and Franczyk, Bogdan}},
  isbn         = {{978-3-8325-2169-1}},
  pages        = {{75----85}},
  title        = {{{Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector}}},
  year         = {{2009}},
}

@article{3506,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver}},
  journal      = {{Enterprise Modelling and Information Systems Architectures}},
  number       = {{1}},
  pages        = {{26----38}},
  title        = {{{Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles}}},
  year         = {{2009}},
}