---
_id: '4681'
author:
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: M.
  full_name: Fay, M.
  last_name: Fay
- first_name: J.
  full_name: vom Brocke, J.
  last_name: vom Brocke
citation:
  ama: 'Müller O, Fay M, vom Brocke J. The Effect of Big Data and Analytics on Firm
    Performance: An Econometric Analysis Considering Industry Characteristics. <i>Journal
    of Management Information Systems</i>. 2018;(2):488--509. doi:<a href="https://doi.org/10.1080/07421222.2018.1451955">10.1080/07421222.2018.1451955</a>'
  apa: 'Müller, O., Fay, M., &#38; vom Brocke, J. (2018). The Effect of Big Data and
    Analytics on Firm Performance: An Econometric Analysis Considering Industry Characteristics.
    <i>Journal of Management Information Systems</i>, (2), 488--509. <a href="https://doi.org/10.1080/07421222.2018.1451955">https://doi.org/10.1080/07421222.2018.1451955</a>'
  bibtex: '@article{Müller_Fay_vom Brocke_2018, title={The Effect of Big Data and
    Analytics on Firm Performance: An Econometric Analysis Considering Industry Characteristics},
    DOI={<a href="https://doi.org/10.1080/07421222.2018.1451955">10.1080/07421222.2018.1451955</a>},
    number={2}, journal={Journal of Management Information Systems}, author={Müller,
    Oliver and Fay, M. and vom Brocke, J.}, year={2018}, pages={488--509} }'
  chicago: 'Müller, Oliver, M. Fay, and J. vom Brocke. “The Effect of Big Data and
    Analytics on Firm Performance: An Econometric Analysis Considering Industry Characteristics.”
    <i>Journal of Management Information Systems</i>, no. 2 (2018): 488--509. <a href="https://doi.org/10.1080/07421222.2018.1451955">https://doi.org/10.1080/07421222.2018.1451955</a>.'
  ieee: 'O. Müller, M. Fay, and J. vom Brocke, “The Effect of Big Data and Analytics
    on Firm Performance: An Econometric Analysis Considering Industry Characteristics,”
    <i>Journal of Management Information Systems</i>, no. 2, pp. 488--509, 2018.'
  mla: 'Müller, Oliver, et al. “The Effect of Big Data and Analytics on Firm Performance:
    An Econometric Analysis Considering Industry Characteristics.” <i>Journal of Management
    Information Systems</i>, no. 2, 2018, pp. 488--509, doi:<a href="https://doi.org/10.1080/07421222.2018.1451955">10.1080/07421222.2018.1451955</a>.'
  short: O. Müller, M. Fay, J. vom Brocke, Journal of Management Information Systems
    (2018) 488--509.
date_created: 2018-10-12T08:24:14Z
date_updated: 2022-01-06T07:01:18Z
doi: 10.1080/07421222.2018.1451955
extern: '1'
issue: '2'
language:
- iso: eng
page: 488--509
publication: Journal of Management Information Systems
publication_identifier:
  issn:
  - 1557928X
status: public
title: 'The Effect of Big Data and Analytics on Firm Performance: An Econometric Analysis
  Considering Industry Characteristics'
type: journal_article
user_id: '72849'
year: '2018'
...
---
_id: '17094'
abstract:
- lang: eng
  text: In reaction to the productivity challenges that hospitals around the world
    have faced, some hospitals have begun to move towards a process-oriented organization
    of care in order to enhance productivity. Existing research on process-oriented
    organization emphasizes severe challenges along the implementation process. However,
    the literature contains only a small number of documented cases of hospital-wide
    process-oriented reorganization. Against this background, in this case study,
    we explain how hospitals can successfully implement organization-wide process
    orientation. To do so, we conducted an exploratory single case study with semi-structured,
    face-to-face interviews and document analyses as our primary data-collection methods.
    We developed a theoretical framework of antecedents, interventions, enablers,
    barriers, and consequences that explain the trajectory of this successful hospital-reorganization
    project. We contribute a substantive theory on which other researchers can build
    and can extend in future studies. Further, in analyzing our unique case, we identify
    factors that the extant literature has not yet discussed, such as the blackboxing
    of diagnosis and treatment activities as an enabler. In line with existing literature,
    we also found that, even in this case, inflexible healthcare IT represented a
    barrier that hindered the case study in implementing process orientation.
author:
- first_name: Reima
  full_name: Suomi, Reima
  last_name: Suomi
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: 'Suomi R, Müller O, vom Brocke J. Hospital-wide Process-oriented Organization
    of Care: The Case of Turku University Central Hospital. <i>Journal of Information
    Technology Theory and Application</i>. 2018;19(4):3.'
  apa: 'Suomi, R., Müller, O., &#38; vom Brocke, J. (2018). Hospital-wide Process-oriented
    Organization of Care: The Case of Turku University Central Hospital. <i>Journal
    of Information Technology Theory and Application</i>, <i>19</i>(4), 3.'
  bibtex: '@article{Suomi_Müller_vom Brocke_2018, title={Hospital-wide Process-oriented
    Organization of Care: The Case of Turku University Central Hospital}, volume={19},
    number={4}, journal={Journal of Information Technology Theory and Application},
    author={Suomi, Reima and Müller, Oliver and vom Brocke, Jan}, year={2018}, pages={3}
    }'
  chicago: 'Suomi, Reima, Oliver Müller, and Jan vom Brocke. “Hospital-Wide Process-Oriented
    Organization of Care: The Case of Turku University Central Hospital.” <i>Journal
    of Information Technology Theory and Application</i> 19, no. 4 (2018): 3.'
  ieee: 'R. Suomi, O. Müller, and J. vom Brocke, “Hospital-wide Process-oriented Organization
    of Care: The Case of Turku University Central Hospital,” <i>Journal of Information
    Technology Theory and Application</i>, vol. 19, no. 4, p. 3, 2018.'
  mla: 'Suomi, Reima, et al. “Hospital-Wide Process-Oriented Organization of Care:
    The Case of Turku University Central Hospital.” <i>Journal of Information Technology
    Theory and Application</i>, vol. 19, no. 4, 2018, p. 3.'
  short: R. Suomi, O. Müller, J. vom Brocke, Journal of Information Technology Theory
    and Application 19 (2018) 3.
date_created: 2020-06-17T09:30:22Z
date_updated: 2022-08-17T07:21:21Z
department:
- _id: '196'
extern: '1'
intvolume: '        19'
issue: '4'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/jitta/vol19/iss4/3/
page: '3'
publication: Journal of Information Technology Theory and Application
publication_identifier:
  issn:
  - 1532-3416
status: public
title: 'Hospital-wide Process-oriented Organization of Care: The Case of Turku University
  Central Hospital'
type: journal_article
user_id: '72849'
volume: 19
year: '2018'
...
---
_id: '17099'
abstract:
- lang: eng
  text: Data-driven decision making (DDD) refers to organizational decision-making
    practices that emphasize the use of data and statistical analysis instead of relying
    on human judgment only. Various empirical studies provide evidence for the value
    of DDD, both on individual decision maker level and the organizational level.
    Yet, the path from data to value is not always an easy one and various organizational
    and psychological factors mediate and moderate the translation of data-driven
    insights into better decisions and, subsequently, effective business actions.
    The current body of academic literature on DDD lacks prescriptive knowledge on
    how to successfully employ DDD in complex organizational settings. Against this
    background, this paper reports on an action design research study aimed at designing
    and implementing IT artifacts for DDD at one of the largest ship engine manufacturers
    in the world. Our main contribution is a set of design principles highlighting,
    besides decision quality, the importance of model comprehensibility, domain knowledge,
    and actionability of results.
author:
- first_name: Tiemo
  full_name: Thiess, Tiemo
  last_name: Thiess
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: 'Thiess T, Müller O. Towards Design Principles for Data-Driven Decision Making–An
    Action Design Research Project in the Maritime Industry. In: <i>European Conference
    on Information Systems</i>. ; 2018.'
  apa: Thiess, T., &#38; Müller, O. (2018). Towards Design Principles for Data-Driven
    Decision Making–An Action Design Research Project in the Maritime Industry. <i>European
    Conference on Information Systems</i>.
  bibtex: '@inproceedings{Thiess_Müller_2018, title={Towards Design Principles for
    Data-Driven Decision Making–An Action Design Research Project in the Maritime
    Industry}, booktitle={European Conference on Information Systems}, author={Thiess,
    Tiemo and Müller, Oliver}, year={2018} }'
  chicago: Thiess, Tiemo, and Oliver Müller. “Towards Design Principles for Data-Driven
    Decision Making–An Action Design Research Project in the Maritime Industry.” In
    <i>European Conference on Information Systems</i>, 2018.
  ieee: T. Thiess and O. Müller, “Towards Design Principles for Data-Driven Decision
    Making–An Action Design Research Project in the Maritime Industry,” 2018.
  mla: Thiess, Tiemo, and Oliver Müller. “Towards Design Principles for Data-Driven
    Decision Making–An Action Design Research Project in the Maritime Industry.” <i>European
    Conference on Information Systems</i>, 2018.
  short: 'T. Thiess, O. Müller, in: European Conference on Information Systems, 2018.'
date_created: 2020-06-17T10:22:44Z
date_updated: 2022-08-17T07:23:01Z
department:
- _id: '196'
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/ecis2018_rp/144/
publication: European Conference on Information Systems
status: public
title: Towards Design Principles for Data-Driven Decision Making–An Action Design
  Research Project in the Maritime Industry
type: conference
user_id: '72849'
year: '2018'
...
---
_id: '17098'
abstract:
- lang: eng
  text: Augmented Reality (AR) based teaching and learning has evolved rapidly over
    the past years. Re-searchers have shown that AR has the potential to deliver persuasive
    learning experiences in for-mal teaching (e.g., in classrooms) and in informal
    learning environments (e.g., museums). Howev-er, comparatively little extant research
    is firmly grounded in learning theories and applies rigor-ous empirical methods
    to evaluate the effect of AR on learning performance. In order to build a cumulative
    body of knowledge on AR-based instructional design and its effectiveness, it is
    neces-sary to consolidate both the theoretical foundations of and empirical evidence
    for using AR for teaching and learning. Against this background we conducted a
    focused systematic literature re-view on theoretical and empirical foundations
    of AR in education. We identify theory-based de-sign elements and empirical measures
    for developing and applying AR teaching and learning ap-plications and consolidate
    them in a design framework.
author:
- first_name: Peter
  full_name: Sommerauer, Peter
  last_name: Sommerauer
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: 'Sommerauer P, Müller O. Augmented reality for teaching and learning - A literature
    review on theoretical and empirical foundations. In: <i>European Conference on
    Information Systems</i>. ; 2018.'
  apa: Sommerauer, P., &#38; Müller, O. (2018). Augmented reality for teaching and
    learning - A literature review on theoretical and empirical foundations. <i>European
    Conference on Information Systems</i>.
  bibtex: '@inproceedings{Sommerauer_Müller_2018, title={Augmented reality for teaching
    and learning - A literature review on theoretical and empirical foundations},
    booktitle={European Conference on Information Systems}, author={Sommerauer, Peter
    and Müller, Oliver}, year={2018} }'
  chicago: Sommerauer, Peter, and Oliver Müller. “Augmented Reality for Teaching and
    Learning - A Literature Review on Theoretical and Empirical Foundations.” In <i>European
    Conference on Information Systems</i>, 2018.
  ieee: P. Sommerauer and O. Müller, “Augmented reality for teaching and learning
    - A literature review on theoretical and empirical foundations,” 2018.
  mla: Sommerauer, Peter, and Oliver Müller. “Augmented Reality for Teaching and Learning
    - A Literature Review on Theoretical and Empirical Foundations.” <i>European Conference
    on Information Systems</i>, 2018.
  short: 'P. Sommerauer, O. Müller, in: European Conference on Information Systems,
    2018.'
date_created: 2020-06-17T10:18:03Z
date_updated: 2022-08-17T07:22:32Z
department:
- _id: '196'
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/ecis2018_rp/31/
publication: European Conference on Information Systems
status: public
title: Augmented reality for teaching and learning - A literature review on theoretical
  and empirical foundations
type: conference
user_id: '72849'
year: '2018'
...
---
_id: '17097'
abstract:
- lang: eng
  text: Emotions spread through online and offline social networks and subsequently
    influence individuals’ decisions and behaviours. Empirical studies on emotional
    contagion are almost non-existent in infor-mation systems research, leaving a
    gap in understanding how individuals are affected by emotions ex-pressed in online
    sources. Online newspaper articles and the associated readers’ comments provide
    a rich and mostly unfiltered data source that is utilized in this work to identify
    emotional contagion effects between newspaper publishers and its readers. By applying
    lexicon-based sentiment analysis and multi-level linear regression models to 1,151
    online newspaper articles and 28,948 associated readers' com-ments, we model the
    relationships between sentiments in newspaper articles and comments. The results
    provide empirical support for emotional contagion effects between emotions expressed
    in online news-paper articles and emotions expressed in readers' comments. Linguistic,
    psychological and methodo-logical limitations are considered and discussed.
author:
- first_name: Kevin
  full_name: Bösch, Kevin
  last_name: Bösch
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Johannes
  full_name: Schneider, Johannes
  last_name: Schneider
citation:
  ama: 'Bösch K, Müller O, Schneider J. Emotional contagion through online newspapers.
    In: <i>European Conference on Information Systems</i>. ; 2018.'
  apa: Bösch, K., Müller, O., &#38; Schneider, J. (2018). Emotional contagion through
    online newspapers. <i>European Conference on Information Systems</i>.
  bibtex: '@inproceedings{Bösch_Müller_Schneider_2018, title={Emotional contagion
    through online newspapers}, booktitle={European Conference on Information Systems},
    author={Bösch, Kevin and Müller, Oliver and Schneider, Johannes}, year={2018}
    }'
  chicago: Bösch, Kevin, Oliver Müller, and Johannes Schneider. “Emotional Contagion
    through Online Newspapers.” In <i>European Conference on Information Systems</i>,
    2018.
  ieee: K. Bösch, O. Müller, and J. Schneider, “Emotional contagion through online
    newspapers,” 2018.
  mla: Bösch, Kevin, et al. “Emotional Contagion through Online Newspapers.” <i>European
    Conference on Information Systems</i>, 2018.
  short: 'K. Bösch, O. Müller, J. Schneider, in: European Conference on Information
    Systems, 2018.'
date_created: 2020-06-17T10:11:52Z
date_updated: 2022-08-17T07:21:53Z
department:
- _id: '196'
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/ecis2018_rp/171/
publication: European Conference on Information Systems
status: public
title: Emotional contagion through online newspapers
type: conference
user_id: '72849'
year: '2018'
...
---
_id: '4683'
author:
- first_name: Roope
  full_name: Jaakonmäki, Roope
  last_name: Jaakonmäki
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: 'Jaakonmäki R, Müller O, vom Brocke J. The Impact of Content, Context, and
    Creator on User Engagement in Social Media Marketing. In: <i>Hawaii International
    Conference on System Sciences</i>. ; 2017. doi:<a href="https://doi.org/10.24251/HICSS.2017.136">10.24251/HICSS.2017.136</a>'
  apa: Jaakonmäki, R., Müller, O., &#38; vom Brocke, J. (2017). The Impact of Content,
    Context, and Creator on User Engagement in Social Media Marketing. In <i>Hawaii
    International Conference on System Sciences</i>. <a href="https://doi.org/10.24251/HICSS.2017.136">https://doi.org/10.24251/HICSS.2017.136</a>
  bibtex: '@inproceedings{Jaakonmäki_Müller_vom Brocke_2017, title={The Impact of
    Content, Context, and Creator on User Engagement in Social Media Marketing}, DOI={<a
    href="https://doi.org/10.24251/HICSS.2017.136">10.24251/HICSS.2017.136</a>}, booktitle={Hawaii
    International Conference on System Sciences}, author={Jaakonmäki, Roope and Müller,
    Oliver and vom Brocke, Jan}, year={2017} }'
  chicago: Jaakonmäki, Roope, Oliver Müller, and Jan vom Brocke. “The Impact of Content,
    Context, and Creator on User Engagement in Social Media Marketing.” In <i>Hawaii
    International Conference on System Sciences</i>, 2017. <a href="https://doi.org/10.24251/HICSS.2017.136">https://doi.org/10.24251/HICSS.2017.136</a>.
  ieee: R. Jaakonmäki, O. Müller, and J. vom Brocke, “The Impact of Content, Context,
    and Creator on User Engagement in Social Media Marketing,” in <i>Hawaii International
    Conference on System Sciences</i>, 2017.
  mla: Jaakonmäki, Roope, et al. “The Impact of Content, Context, and Creator on User
    Engagement in Social Media Marketing.” <i>Hawaii International Conference on System
    Sciences</i>, 2017, doi:<a href="https://doi.org/10.24251/HICSS.2017.136">10.24251/HICSS.2017.136</a>.
  short: 'R. Jaakonmäki, O. Müller, J. vom Brocke, in: Hawaii International Conference
    on System Sciences, 2017.'
date_created: 2018-10-12T08:24:34Z
date_updated: 2022-01-06T07:01:18Z
doi: 10.24251/HICSS.2017.136
extern: '1'
language:
- iso: eng
publication: Hawaii International Conference on System Sciences
publication_identifier:
  isbn:
  - 978-0-9981331-0-2
status: public
title: The Impact of Content, Context, and Creator on User Engagement in Social Media
  Marketing
type: conference
user_id: '72849'
year: '2017'
...
---
_id: '4687'
author:
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Alexander
  full_name: Simons, Alexander
  last_name: Simons
- first_name: Markus
  full_name: Weinmann, Markus
  last_name: Weinmann
citation:
  ama: 'Müller O, Simons A, Weinmann M. Beyond crowd judgments: Data-driven estimation
    of market value in association football. <i>European Journal of Operational Research</i>.
    2017;(2):611--624. doi:<a href="https://doi.org/10.1016/j.ejor.2017.05.005">10.1016/j.ejor.2017.05.005</a>'
  apa: 'Müller, O., Simons, A., &#38; Weinmann, M. (2017). Beyond crowd judgments:
    Data-driven estimation of market value in association football. <i>European Journal
    of Operational Research</i>, (2), 611--624. <a href="https://doi.org/10.1016/j.ejor.2017.05.005">https://doi.org/10.1016/j.ejor.2017.05.005</a>'
  bibtex: '@article{Müller_Simons_Weinmann_2017, title={Beyond crowd judgments: Data-driven
    estimation of market value in association football}, DOI={<a href="https://doi.org/10.1016/j.ejor.2017.05.005">10.1016/j.ejor.2017.05.005</a>},
    number={2}, journal={European Journal of Operational Research}, author={Müller,
    Oliver and Simons, Alexander and Weinmann, Markus}, year={2017}, pages={611--624}
    }'
  chicago: 'Müller, Oliver, Alexander Simons, and Markus Weinmann. “Beyond Crowd Judgments:
    Data-Driven Estimation of Market Value in Association Football.” <i>European Journal
    of Operational Research</i>, no. 2 (2017): 611--624. <a href="https://doi.org/10.1016/j.ejor.2017.05.005">https://doi.org/10.1016/j.ejor.2017.05.005</a>.'
  ieee: 'O. Müller, A. Simons, and M. Weinmann, “Beyond crowd judgments: Data-driven
    estimation of market value in association football,” <i>European Journal of Operational
    Research</i>, no. 2, pp. 611--624, 2017.'
  mla: 'Müller, Oliver, et al. “Beyond Crowd Judgments: Data-Driven Estimation of
    Market Value in Association Football.” <i>European Journal of Operational Research</i>,
    no. 2, 2017, pp. 611--624, doi:<a href="https://doi.org/10.1016/j.ejor.2017.05.005">10.1016/j.ejor.2017.05.005</a>.'
  short: O. Müller, A. Simons, M. Weinmann, European Journal of Operational Research
    (2017) 611--624.
date_created: 2018-10-12T08:28:02Z
date_updated: 2022-01-06T07:01:18Z
doi: 10.1016/j.ejor.2017.05.005
extern: '1'
issue: '2'
keyword:
- Crowdsourcing
- Football
- Market value
- OR in Sports
- Soccer
language:
- iso: eng
page: 611--624
publication: European Journal of Operational Research
publication_identifier:
  issn:
  - '03772217'
status: public
title: 'Beyond crowd judgments: Data-driven estimation of market value in association
  football'
type: journal_article
user_id: '72849'
year: '2017'
...
---
_id: '17158'
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Jan
  full_name: Mendling, Jan
  last_name: Mendling
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: Beverungen D, Müller O, Matzner M, Mendling J, vom Brocke J. Conceptualizing
    smart service systems. <i>Electronic Markets</i>. 2017:7-18. doi:<a href="https://doi.org/10.1007/s12525-017-0270-5">10.1007/s12525-017-0270-5</a>
  apa: Beverungen, D., Müller, O., Matzner, M., Mendling, J., &#38; vom Brocke, J.
    (2017). Conceptualizing smart service systems. <i>Electronic Markets</i>, 7–18.
    <a href="https://doi.org/10.1007/s12525-017-0270-5">https://doi.org/10.1007/s12525-017-0270-5</a>
  bibtex: '@article{Beverungen_Müller_Matzner_Mendling_vom Brocke_2017, title={Conceptualizing
    smart service systems}, DOI={<a href="https://doi.org/10.1007/s12525-017-0270-5">10.1007/s12525-017-0270-5</a>},
    journal={Electronic Markets}, author={Beverungen, Daniel and Müller, Oliver and
    Matzner, Martin and Mendling, Jan and vom Brocke, Jan}, year={2017}, pages={7–18}
    }'
  chicago: Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan
    vom Brocke. “Conceptualizing Smart Service Systems.” <i>Electronic Markets</i>,
    2017, 7–18. <a href="https://doi.org/10.1007/s12525-017-0270-5">https://doi.org/10.1007/s12525-017-0270-5</a>.
  ieee: D. Beverungen, O. Müller, M. Matzner, J. Mendling, and J. vom Brocke, “Conceptualizing
    smart service systems,” <i>Electronic Markets</i>, pp. 7–18, 2017.
  mla: Beverungen, Daniel, et al. “Conceptualizing Smart Service Systems.” <i>Electronic
    Markets</i>, 2017, pp. 7–18, doi:<a href="https://doi.org/10.1007/s12525-017-0270-5">10.1007/s12525-017-0270-5</a>.
  short: D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic
    Markets (2017) 7–18.
date_created: 2020-06-24T10:49:48Z
date_updated: 2022-01-06T06:53:05Z
department:
- _id: '526'
doi: 10.1007/s12525-017-0270-5
language:
- iso: eng
page: 7-18
publication: Electronic Markets
publication_identifier:
  issn:
  - 1019-6781
  - 1422-8890
publication_status: published
status: public
title: Conceptualizing smart service systems
type: journal_article
user_id: '21671'
year: '2017'
...
---
_id: '2856'
abstract:
- lang: eng
  text: Taxi ridesharing1 (TRS) is an advanced form of urban transportation that matches
    separate ride requests with similar spatio-temporal characteristics to a jointly
    used taxi. As collaborative consumption, TRS saves customers money, enables taxi
    companies to economize use of their resources, and lowers greenhouse gas emissions.
    We develop a one-to-one TRS approach that matches rides with similar start and
    end points. We evaluate our approach by analyzing an open dataset of > 5 million
    taxi trajectories in New York City. Our empirical analysis reveals that the proposed
    approach matches up to 48.34% of all taxi rides, saving 2,892,036 km of travel
    distance, 231,362.89 l of gas, and 532,134.64 kg of CO2 emissions per week. Compared
    to many-to-many TRS approaches, our approach is competitive, simpler to implement
    and operate, and poses less rigid assumptions on data availability and customer
    acceptance.
article_type: original
author:
- first_name: Benjamin
  full_name: Barann, Benjamin
  last_name: Barann
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: Barann B, Beverungen D, Müller O. An open-data approach for quantifying the
    potential of taxi ridesharing. <i>Decision Support Systems</i>. 2017;99(July 2017):86-95.
    doi:<a href="https://doi.org/10.1016/j.dss.2017.05.008">10.1016/j.dss.2017.05.008</a>
  apa: Barann, B., Beverungen, D., &#38; Müller, O. (2017). An open-data approach
    for quantifying the potential of taxi ridesharing. <i>Decision Support Systems</i>,
    <i>99</i>(July 2017), 86–95. <a href="https://doi.org/10.1016/j.dss.2017.05.008">https://doi.org/10.1016/j.dss.2017.05.008</a>
  bibtex: '@article{Barann_Beverungen_Müller_2017, title={An open-data approach for
    quantifying the potential of taxi ridesharing}, volume={99}, DOI={<a href="https://doi.org/10.1016/j.dss.2017.05.008">10.1016/j.dss.2017.05.008</a>},
    number={July 2017}, journal={Decision Support Systems}, publisher={Elsevier},
    author={Barann, Benjamin and Beverungen, Daniel and Müller, Oliver}, year={2017},
    pages={86–95} }'
  chicago: 'Barann, Benjamin, Daniel Beverungen, and Oliver Müller. “An Open-Data
    Approach for Quantifying the Potential of Taxi Ridesharing.” <i>Decision Support
    Systems</i> 99, no. July 2017 (2017): 86–95. <a href="https://doi.org/10.1016/j.dss.2017.05.008">https://doi.org/10.1016/j.dss.2017.05.008</a>.'
  ieee: 'B. Barann, D. Beverungen, and O. Müller, “An open-data approach for quantifying
    the potential of taxi ridesharing,” <i>Decision Support Systems</i>, vol. 99,
    no. July 2017, pp. 86–95, 2017, doi: <a href="https://doi.org/10.1016/j.dss.2017.05.008">10.1016/j.dss.2017.05.008</a>.'
  mla: Barann, Benjamin, et al. “An Open-Data Approach for Quantifying the Potential
    of Taxi Ridesharing.” <i>Decision Support Systems</i>, vol. 99, no. July 2017,
    Elsevier, 2017, pp. 86–95, doi:<a href="https://doi.org/10.1016/j.dss.2017.05.008">10.1016/j.dss.2017.05.008</a>.
  short: B. Barann, D. Beverungen, O. Müller, Decision Support Systems 99 (2017) 86–95.
date_created: 2018-05-24T08:48:58Z
date_updated: 2024-04-18T12:59:57Z
department:
- _id: '526'
doi: 10.1016/j.dss.2017.05.008
intvolume: '        99'
issue: July 2017
keyword:
- Taxi ridesharing Collaborative consumption Transportation Open data Sustainability
  Shared mobility
language:
- iso: eng
page: 86-95
publication: Decision Support Systems
publication_status: published
publisher: Elsevier
quality_controlled: '1'
status: public
title: An open-data approach for quantifying the potential of taxi ridesharing
type: journal_article
user_id: '59677'
volume: 99
year: '2017'
...
---
_id: '4689'
author:
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Iris
  full_name: Junglas, Iris
  last_name: Junglas
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
- first_name: Stefan
  full_name: Debortoli, Stefan
  last_name: Debortoli
citation:
  ama: 'Müller O, Junglas I, vom Brocke J, Debortoli S. Utilizing big data analytics
    for information systems research: Challenges, promises and guidelines. <i>European
    Journal of Information Systems</i>. 2016;(4):289--302. doi:<a href="https://doi.org/10.1057/ejis.2016.2">10.1057/ejis.2016.2</a>'
  apa: 'Müller, O., Junglas, I., vom Brocke, J., &#38; Debortoli, S. (2016). Utilizing
    big data analytics for information systems research: Challenges, promises and
    guidelines. <i>European Journal of Information Systems</i>, (4), 289--302. <a
    href="https://doi.org/10.1057/ejis.2016.2">https://doi.org/10.1057/ejis.2016.2</a>'
  bibtex: '@article{Müller_Junglas_vom Brocke_Debortoli_2016, title={Utilizing big
    data analytics for information systems research: Challenges, promises and guidelines},
    DOI={<a href="https://doi.org/10.1057/ejis.2016.2">10.1057/ejis.2016.2</a>}, number={4},
    journal={European Journal of Information Systems}, author={Müller, Oliver and
    Junglas, Iris and vom Brocke, Jan and Debortoli, Stefan}, year={2016}, pages={289--302}
    }'
  chicago: 'Müller, Oliver, Iris Junglas, Jan vom Brocke, and Stefan Debortoli. “Utilizing
    Big Data Analytics for Information Systems Research: Challenges, Promises and
    Guidelines.” <i>European Journal of Information Systems</i>, no. 4 (2016): 289--302.
    <a href="https://doi.org/10.1057/ejis.2016.2">https://doi.org/10.1057/ejis.2016.2</a>.'
  ieee: 'O. Müller, I. Junglas, J. vom Brocke, and S. Debortoli, “Utilizing big data
    analytics for information systems research: Challenges, promises and guidelines,”
    <i>European Journal of Information Systems</i>, no. 4, pp. 289--302, 2016.'
  mla: 'Müller, Oliver, et al. “Utilizing Big Data Analytics for Information Systems
    Research: Challenges, Promises and Guidelines.” <i>European Journal of Information
    Systems</i>, no. 4, 2016, pp. 289--302, doi:<a href="https://doi.org/10.1057/ejis.2016.2">10.1057/ejis.2016.2</a>.'
  short: O. Müller, I. Junglas, J. vom Brocke, S. Debortoli, European Journal of Information
    Systems (2016) 289--302.
date_created: 2018-10-12T08:29:46Z
date_updated: 2022-01-06T07:01:18Z
doi: 10.1057/ejis.2016.2
extern: '1'
issue: '4'
keyword:
- analytics
- big data
- data source
- information systems research
- methodology
language:
- iso: eng
page: 289--302
publication: European Journal of Information Systems
publication_identifier:
  isbn:
  - 0960-085X
  issn:
  - '14769344'
status: public
title: 'Utilizing big data analytics for information systems research: Challenges,
  promises and guidelines'
type: journal_article
user_id: '72849'
year: '2016'
...
---
_id: '4690'
author:
- first_name: Elena
  full_name: Gorbacheva, Elena
  last_name: Gorbacheva
- first_name: Armin
  full_name: Stein, Armin
  last_name: Stein
- first_name: Theresa
  full_name: Schmiedel, Theresa
  last_name: Schmiedel
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: Gorbacheva E, Stein A, Schmiedel T, Müller O. The Role of Gender in Business
    Process Management Competence Supply. <i>Business and Information Systems Engineering</i>.
    2016;(3):213--231. doi:<a href="https://doi.org/10.1007/s12599-016-0428-2">10.1007/s12599-016-0428-2</a>
  apa: Gorbacheva, E., Stein, A., Schmiedel, T., &#38; Müller, O. (2016). The Role
    of Gender in Business Process Management Competence Supply. <i>Business and Information
    Systems Engineering</i>, (3), 213--231. <a href="https://doi.org/10.1007/s12599-016-0428-2">https://doi.org/10.1007/s12599-016-0428-2</a>
  bibtex: '@article{Gorbacheva_Stein_Schmiedel_Müller_2016, title={The Role of Gender
    in Business Process Management Competence Supply}, DOI={<a href="https://doi.org/10.1007/s12599-016-0428-2">10.1007/s12599-016-0428-2</a>},
    number={3}, journal={Business and Information Systems Engineering}, author={Gorbacheva,
    Elena and Stein, Armin and Schmiedel, Theresa and Müller, Oliver}, year={2016},
    pages={213--231} }'
  chicago: 'Gorbacheva, Elena, Armin Stein, Theresa Schmiedel, and Oliver Müller.
    “The Role of Gender in Business Process Management Competence Supply.” <i>Business
    and Information Systems Engineering</i>, no. 3 (2016): 213--231. <a href="https://doi.org/10.1007/s12599-016-0428-2">https://doi.org/10.1007/s12599-016-0428-2</a>.'
  ieee: E. Gorbacheva, A. Stein, T. Schmiedel, and O. Müller, “The Role of Gender
    in Business Process Management Competence Supply,” <i>Business and Information
    Systems Engineering</i>, no. 3, pp. 213--231, 2016.
  mla: Gorbacheva, Elena, et al. “The Role of Gender in Business Process Management
    Competence Supply.” <i>Business and Information Systems Engineering</i>, no. 3,
    2016, pp. 213--231, doi:<a href="https://doi.org/10.1007/s12599-016-0428-2">10.1007/s12599-016-0428-2</a>.
  short: E. Gorbacheva, A. Stein, T. Schmiedel, O. Müller, Business and Information
    Systems Engineering (2016) 213--231.
date_created: 2018-10-12T08:29:58Z
date_updated: 2022-01-06T07:01:18Z
doi: 10.1007/s12599-016-0428-2
extern: '1'
issue: '3'
keyword:
- BPM workforce
- Business process management
- Competences
- Gender diversity
- Latent semantic analysis
- Skills
- Text mining
language:
- iso: eng
page: 213--231
publication: Business and Information Systems Engineering
publication_identifier:
  issn:
  - '18670202'
status: public
title: The Role of Gender in Business Process Management Competence Supply
type: journal_article
user_id: '72849'
year: '2016'
...
---
_id: '4692'
author:
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Theresa
  full_name: Schmiedel, Theresa
  last_name: Schmiedel
- first_name: Elena
  full_name: Gorbacheva, Elena
  last_name: Gorbacheva
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: 'Müller O, Schmiedel T, Gorbacheva E, vom Brocke J. Towards a typology of business
    process management professionals: identifying patterns of competences through
    latent semantic analysis. <i>Enterprise Information Systems</i>. 2016;(1):50--80.
    doi:<a href="https://doi.org/10.1080/17517575.2014.923514">10.1080/17517575.2014.923514</a>'
  apa: 'Müller, O., Schmiedel, T., Gorbacheva, E., &#38; vom Brocke, J. (2016). Towards
    a typology of business process management professionals: identifying patterns
    of competences through latent semantic analysis. <i>Enterprise Information Systems</i>,
    (1), 50--80. <a href="https://doi.org/10.1080/17517575.2014.923514">https://doi.org/10.1080/17517575.2014.923514</a>'
  bibtex: '@article{Müller_Schmiedel_Gorbacheva_vom Brocke_2016, title={Towards a
    typology of business process management professionals: identifying patterns of
    competences through latent semantic analysis}, DOI={<a href="https://doi.org/10.1080/17517575.2014.923514">10.1080/17517575.2014.923514</a>},
    number={1}, journal={Enterprise Information Systems}, author={Müller, Oliver and
    Schmiedel, Theresa and Gorbacheva, Elena and vom Brocke, Jan}, year={2016}, pages={50--80}
    }'
  chicago: 'Müller, Oliver, Theresa Schmiedel, Elena Gorbacheva, and Jan vom Brocke.
    “Towards a Typology of Business Process Management Professionals: Identifying
    Patterns of Competences through Latent Semantic Analysis.” <i>Enterprise Information
    Systems</i>, no. 1 (2016): 50--80. <a href="https://doi.org/10.1080/17517575.2014.923514">https://doi.org/10.1080/17517575.2014.923514</a>.'
  ieee: 'O. Müller, T. Schmiedel, E. Gorbacheva, and J. vom Brocke, “Towards a typology
    of business process management professionals: identifying patterns of competences
    through latent semantic analysis,” <i>Enterprise Information Systems</i>, no.
    1, pp. 50--80, 2016.'
  mla: 'Müller, Oliver, et al. “Towards a Typology of Business Process Management
    Professionals: Identifying Patterns of Competences through Latent Semantic Analysis.”
    <i>Enterprise Information Systems</i>, no. 1, 2016, pp. 50--80, doi:<a href="https://doi.org/10.1080/17517575.2014.923514">10.1080/17517575.2014.923514</a>.'
  short: O. Müller, T. Schmiedel, E. Gorbacheva, J. vom Brocke, Enterprise Information
    Systems (2016) 50--80.
date_created: 2018-10-12T08:30:10Z
date_updated: 2022-01-06T07:01:18Z
doi: 10.1080/17517575.2014.923514
extern: '1'
issue: '1'
keyword:
- abilities
- business process management
- competences
- knowledge
- latent semantic analysis
- professionals
- skills
- typology
language:
- iso: eng
page: 50--80
publication: Enterprise Information Systems
publication_identifier:
  issn:
  - '17517583'
status: public
title: 'Towards a typology of business process management professionals: identifying
  patterns of competences through latent semantic analysis'
type: journal_article
user_id: '72849'
year: '2016'
...
---
_id: '4693'
abstract:
- lang: eng
  text: Deriving value from structured data is now commonplace. The value of unstructured
    textual data, however, remains mostly untapped and often unrecognized. This article
    describes the text analytics journeys of three organizations in the customer service
    management area. Based on their experiences, we provide four lessons that can
    guide other organizations as they embark on their text analytics journeys.
author:
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: S.
  full_name: Debortoli, S.
  last_name: Debortoli
- first_name: I.
  full_name: Junglas, I.
  last_name: Junglas
- first_name: J.
  full_name: vom Brocke, J.
  last_name: vom Brocke
citation:
  ama: Müller O, Debortoli S, Junglas I, vom Brocke J. Using text analytics to derive
    customer service management benefits from unstructured data. <i>MIS Quarterly
    Executive</i>. 2016;(4):243--258.
  apa: Müller, O., Debortoli, S., Junglas, I., &#38; vom Brocke, J. (2016). Using
    text analytics to derive customer service management benefits from unstructured
    data. <i>MIS Quarterly Executive</i>, <i>4</i>, 243--258.
  bibtex: '@article{Müller_Debortoli_Junglas_vom Brocke_2016, title={Using text analytics
    to derive customer service management benefits from unstructured data}, number={4},
    journal={MIS Quarterly Executive}, author={Müller, Oliver and Debortoli, S. and
    Junglas, I. and vom Brocke, J.}, year={2016}, pages={243--258} }'
  chicago: 'Müller, Oliver, S. Debortoli, I. Junglas, and J. vom Brocke. “Using Text
    Analytics to Derive Customer Service Management Benefits from Unstructured Data.”
    <i>MIS Quarterly Executive</i>, no. 4 (2016): 243--258.'
  ieee: O. Müller, S. Debortoli, I. Junglas, and J. vom Brocke, “Using text analytics
    to derive customer service management benefits from unstructured data,” <i>MIS
    Quarterly Executive</i>, no. 4, pp. 243--258, 2016.
  mla: Müller, Oliver, et al. “Using Text Analytics to Derive Customer Service Management
    Benefits from Unstructured Data.” <i>MIS Quarterly Executive</i>, no. 4, 2016,
    pp. 243--258.
  short: O. Müller, S. Debortoli, I. Junglas, J. vom Brocke, MIS Quarterly Executive
    (2016) 243--258.
date_created: 2018-10-12T08:30:16Z
date_updated: 2022-08-17T07:23:53Z
extern: '1'
issue: '4'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/misqe/vol15/iss4/4/
page: 243--258
publication: MIS Quarterly Executive
publication_identifier:
  issn:
  - '15401979'
status: public
title: Using text analytics to derive customer service management benefits from unstructured
  data
type: journal_article
user_id: '72849'
year: '2016'
...
---
_id: '17103'
abstract:
- lang: eng
  text: 'Recent growth in data volume, variety, and velocity led to an increased demand
    for high-performance data processing and analytics solutions. In-memory computing
    (IMC) enables organizations to boost their information processing capacity, and
    is widely acknowledged to be one of the leading strategic technologies in the
    field of enterprise systems. The majority of technology vendors now have IMC technologies
    in their portfolio, and the interest of companies in adopting such solutions in
    order to benefit from big data is increasing. Although there is first research
    on the business value of IMC in the form of case studies, there is a lack of large-scale
    quantitative evidence on the positive effect of such solutions on firm performance.
    Based on a unique panel data set of IMC adoption information and financial firm
    performance data for a sample of companies from the Fortune 500 list this study
    aims at explaining the relationship between the adoption of IMC solutions and
    firm performance. In this research-in-progress paper we discuss the theoretical
    background of our work, describe the proposed research design, and develop five
    hypotheses for later testing. Our work aims at contributing to the research streams
    on IT business value and business analytics by helping to better understand the
    nature of the interdependencies between IMC adoption and firm performance. '
author:
- first_name: Maria
  full_name: Fay, Maria
  last_name: Fay
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: 'Fay M, Müller O, vom Brocke J. Disentangling the Relationship Between the
    Adoption of In-Memory Computing and Firm Performance. In: <i>European Conference
    on Information Systems</i>. ; 2016.'
  apa: Fay, M., Müller, O., &#38; vom Brocke, J. (2016). Disentangling the Relationship
    Between the Adoption of In-Memory Computing and Firm Performance. <i>European
    Conference on Information Systems</i>. European Conference on Information Systems
    .
  bibtex: '@inproceedings{Fay_Müller_vom Brocke_2016, title={Disentangling the Relationship
    Between the Adoption of In-Memory Computing and Firm Performance}, booktitle={European
    Conference on Information Systems}, author={Fay, Maria and Müller, Oliver and
    vom Brocke, Jan}, year={2016} }'
  chicago: Fay, Maria, Oliver Müller, and Jan vom Brocke. “Disentangling the Relationship
    Between the Adoption of In-Memory Computing and Firm Performance.” In <i>European
    Conference on Information Systems</i>, 2016.
  ieee: M. Fay, O. Müller, and J. vom Brocke, “Disentangling the Relationship Between
    the Adoption of In-Memory Computing and Firm Performance,” presented at the European
    Conference on Information Systems , 2016.
  mla: Fay, Maria, et al. “Disentangling the Relationship Between the Adoption of
    In-Memory Computing and Firm Performance.” <i>European Conference on Information
    Systems</i>, 2016.
  short: 'M. Fay, O. Müller, J. vom Brocke, in: European Conference on Information
    Systems, 2016.'
conference:
  name: 'European Conference on Information Systems '
date_created: 2020-06-17T11:19:27Z
date_updated: 2022-08-17T07:25:08Z
department:
- _id: '196'
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://www.researchgate.net/publication/303792917_DISENTANGLING_THE_RELATIONSHIP_BETWEEN_THE_ADOPTION_OF_IN-MEMORY_COMPUTING_AND_FIRM_PERFORMANCE
publication: European Conference on Information Systems
status: public
title: Disentangling the Relationship Between the Adoption of In-Memory Computing
  and Firm Performance
type: conference
user_id: '72849'
year: '2016'
...
---
_id: '17102'
abstract:
- lang: eng
  text: Organizational culture represents a key success factor in highly competitive
    environments, such as, the IT sector. Thus, IT companies need to understand what
    makes up a culture that fosters employee performance. While existing research
    typically uses self-report questionnaires to study the relation of culture and
    the success of companies, the validity of this approach is often discussed and
    researchers call for new ways of studying culture. Therefore, our research goal
    is to present an alternative ap-proach to culture analysis for examining which
    cultural factors matter to the IT workforce. Our study builds on 112,610 online
    reviews of Fortune 500 IT companies collected from Glassdoor, an online platform
    on which current and former employees can anonymously review companies and their
    man-agement. We perform an automated content analysis to identify cultural factors
    that employees em-phasize in their reviews. Through a regression analysis on numerical
    employee satisfaction ratings, we find that a culture of learning and performance
    orientation contributes to employee motivation, while a culture of assertiveness
    and gender inegalitarianism has a strong negative influence on em-ployees’ satisfaction
    in the IT workforce. Future research can apply our approach as an alternative
    method to quantifying culture and its impact on other variables.
author:
- first_name: Theresa
  full_name: Schmiedel, Theresa
  last_name: Schmiedel
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Stefan
  full_name: Debortoli, Stefan
  last_name: Debortoli
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: 'Schmiedel T, Müller O, Debortoli S, vom Brocke J. Identifying and quantifying
    cultural factors that matter to the IT workforce: An approach based on automated
    content analysis. In: <i>European Conference on Information Systems</i>. ; 2016.'
  apa: 'Schmiedel, T., Müller, O., Debortoli, S., &#38; vom Brocke, J. (2016). Identifying
    and quantifying cultural factors that matter to the IT workforce: An approach
    based on automated content analysis. <i>European Conference on Information Systems</i>.'
  bibtex: '@inproceedings{Schmiedel_Müller_Debortoli_vom Brocke_2016, title={Identifying
    and quantifying cultural factors that matter to the IT workforce: An approach
    based on automated content analysis}, booktitle={European Conference on Information
    Systems}, author={Schmiedel, Theresa and Müller, Oliver and Debortoli, Stefan
    and vom Brocke, Jan}, year={2016} }'
  chicago: 'Schmiedel, Theresa, Oliver Müller, Stefan Debortoli, and Jan vom Brocke.
    “Identifying and Quantifying Cultural Factors That Matter to the IT Workforce:
    An Approach Based on Automated Content Analysis.” In <i>European Conference on
    Information Systems</i>, 2016.'
  ieee: 'T. Schmiedel, O. Müller, S. Debortoli, and J. vom Brocke, “Identifying and
    quantifying cultural factors that matter to the IT workforce: An approach based
    on automated content analysis,” 2016.'
  mla: 'Schmiedel, Theresa, et al. “Identifying and Quantifying Cultural Factors That
    Matter to the IT Workforce: An Approach Based on Automated Content Analysis.”
    <i>European Conference on Information Systems</i>, 2016.'
  short: 'T. Schmiedel, O. Müller, S. Debortoli, J. vom Brocke, in: European Conference
    on Information Systems, 2016.'
date_created: 2020-06-17T11:12:33Z
date_updated: 2022-08-17T07:24:18Z
department:
- _id: '196'
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/ecis2016_rp/177/
publication: European Conference on Information Systems
status: public
title: 'Identifying and quantifying cultural factors that matter to the IT workforce:
  An approach based on automated content analysis'
type: conference
user_id: '72849'
year: '2016'
...
---
_id: '4691'
abstract:
- lang: eng
  text: Analysts have estimated that more than 80 percent of today’s data is stored
    in unstructured form (e.g., text, audio, image, video)—much of it expressed in
    rich and ambiguous natural language. Traditionally, to analyze natural language,
    one has used qualitative data-analysis approaches, such as manual coding. Yet,
    the size of text data sets obtained from the Internet makes manual analysis virtually
    impossible. In this tutorial, we discuss the challenges encountered when applying
    automated text-mining techniques in information systems research. In particular,
    we showcase how to use probabilistic topic modeling via Latent Dirichlet allocation,
    an unsupervised text-mining technique, with a LASSO multinomial logistic regression
    to explain user satisfaction with an IT artifact by automatically analyzing more
    than 12,000 online customer reviews. For fellow information systems researchers,
    this tutorial provides guidance for conducting text-mining studies on their own
    and for evaluating the quality of others.
author:
- first_name: Stefan
  full_name: Debortoli, Stefan
  last_name: Debortoli
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Iris
  full_name: Junglas, Iris
  last_name: Junglas
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
citation:
  ama: 'Debortoli S, Müller O, Junglas I, vom Brocke J. Text Mining for Information
    Systems Researchers: An Annotated Tutorial. <i>Communications of the Association
    for Information Systems</i>. Published online 2016:555-582. doi:<a href="https://doi.org/10.17705/1CAIS.03907">10.17705/1CAIS.03907</a>'
  apa: 'Debortoli, S., Müller, O., Junglas, I., &#38; vom Brocke, J. (2016). Text
    Mining for Information Systems Researchers: An Annotated Tutorial. <i>Communications
    of the Association for Information Systems</i>, 555–582. <a href="https://doi.org/10.17705/1CAIS.03907">https://doi.org/10.17705/1CAIS.03907</a>'
  bibtex: '@article{Debortoli_Müller_Junglas_vom Brocke_2016, title={Text Mining for
    Information Systems Researchers: An Annotated Tutorial}, DOI={<a href="https://doi.org/10.17705/1CAIS.03907">10.17705/1CAIS.03907</a>},
    journal={Communications of the Association for Information Systems}, author={Debortoli,
    Stefan and Müller, Oliver and Junglas, Iris and vom Brocke, Jan}, year={2016},
    pages={555–582} }'
  chicago: 'Debortoli, Stefan, Oliver Müller, Iris Junglas, and Jan vom Brocke. “Text
    Mining for Information Systems Researchers: An Annotated Tutorial.” <i>Communications
    of the Association for Information Systems</i>, 2016, 555–82. <a href="https://doi.org/10.17705/1CAIS.03907">https://doi.org/10.17705/1CAIS.03907</a>.'
  ieee: 'S. Debortoli, O. Müller, I. Junglas, and J. vom Brocke, “Text Mining for
    Information Systems Researchers: An Annotated Tutorial,” <i>Communications of
    the Association for Information Systems</i>, pp. 555–582, 2016, doi: <a href="https://doi.org/10.17705/1CAIS.03907">10.17705/1CAIS.03907</a>.'
  mla: 'Debortoli, Stefan, et al. “Text Mining for Information Systems Researchers:
    An Annotated Tutorial.” <i>Communications of the Association for Information Systems</i>,
    2016, pp. 555–82, doi:<a href="https://doi.org/10.17705/1CAIS.03907">10.17705/1CAIS.03907</a>.'
  short: S. Debortoli, O. Müller, I. Junglas, J. vom Brocke, Communications of the
    Association for Information Systems (2016) 555–582.
date_created: 2018-10-12T08:30:04Z
date_updated: 2026-03-10T09:44:54Z
department:
- _id: '196'
doi: 10.17705/1CAIS.03907
extern: '1'
keyword:
- Latent dirichlet allocation
- Online customer reviews
- Text mining
- Topic modeling
- User satisfaction
language:
- iso: eng
page: 555-582
publication: Communications of the Association for Information Systems
publication_identifier:
  isbn:
  - '9781615679119'
  issn:
  - 1529-3181
status: public
title: 'Text Mining for Information Systems Researchers: An Annotated Tutorial'
type: journal_article
user_id: '14972'
year: '2016'
...
---
_id: '17105'
author:
- first_name: Elena
  full_name: Gorbacheva, Elena
  last_name: Gorbacheva
- first_name: Armin
  full_name: Stein, Armin
  last_name: Stein
- first_name: Theresa
  full_name: Schmiedel, Theresa
  last_name: Schmiedel
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
citation:
  ama: 'Gorbacheva E, Stein A, Schmiedel T, Müller O. A gender perspective on business
    process management competences offered on professional online social networks.
    In: <i>European Conference on Information Systems</i>. ; 2015. doi:<a href="https://doi.org/10.18151/7217329">10.18151/7217329</a>'
  apa: Gorbacheva, E., Stein, A., Schmiedel, T., &#38; Müller, O. (2015). A gender
    perspective on business process management competences offered on professional
    online social networks. In <i>European Conference on Information Systems</i>.
    <a href="https://doi.org/10.18151/7217329">https://doi.org/10.18151/7217329</a>
  bibtex: '@inproceedings{Gorbacheva_Stein_Schmiedel_Müller_2015, title={A gender
    perspective on business process management competences offered on professional
    online social networks}, DOI={<a href="https://doi.org/10.18151/7217329">10.18151/7217329</a>},
    booktitle={European Conference on Information Systems}, author={Gorbacheva, Elena
    and Stein, Armin and Schmiedel, Theresa and Müller, Oliver}, year={2015} }'
  chicago: Gorbacheva, Elena, Armin Stein, Theresa Schmiedel, and Oliver Müller. “A
    Gender Perspective on Business Process Management Competences Offered on Professional
    Online Social Networks.” In <i>European Conference on Information Systems</i>,
    2015. <a href="https://doi.org/10.18151/7217329">https://doi.org/10.18151/7217329</a>.
  ieee: E. Gorbacheva, A. Stein, T. Schmiedel, and O. Müller, “A gender perspective
    on business process management competences offered on professional online social
    networks,” in <i>European Conference on Information Systems</i>, 2015.
  mla: Gorbacheva, Elena, et al. “A Gender Perspective on Business Process Management
    Competences Offered on Professional Online Social Networks.” <i>European Conference
    on Information Systems</i>, 2015, doi:<a href="https://doi.org/10.18151/7217329">10.18151/7217329</a>.
  short: 'E. Gorbacheva, A. Stein, T. Schmiedel, O. Müller, in: European Conference
    on Information Systems, 2015.'
date_created: 2020-06-22T08:14:06Z
date_updated: 2022-01-06T06:53:05Z
department:
- _id: '196'
doi: 10.18151/7217329
extern: '1'
language:
- iso: eng
publication: European Conference on Information Systems
publication_identifier:
  isbn:
  - 978-3-00-050284-2
status: public
title: A gender perspective on business process management competences offered on
  professional online social networks
type: conference
user_id: '71922'
year: '2015'
...
---
_id: '17108'
author:
- first_name: Jan
  full_name: vom Brocke, Jan
  last_name: vom Brocke
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Stefan
  full_name: Debortoli, Stefan
  last_name: Debortoli
- first_name: Nadine
  full_name: Reuter, Nadine
  last_name: Reuter
citation:
  ama: vom Brocke J, Müller O, Debortoli S, Reuter N. Potenzialbeurteilung neuer Technologien
    im Prozesscontrolling. <i>Controlling</i>. 2015;26(2):83-89. doi:<a href="https://doi.org/10.15358/0935-0381_2014_2_83">10.15358/0935-0381_2014_2_83</a>
  apa: vom Brocke, J., Müller, O., Debortoli, S., &#38; Reuter, N. (2015). Potenzialbeurteilung
    neuer Technologien im Prozesscontrolling. <i>Controlling</i>, <i>26</i>(2), 83–89.
    <a href="https://doi.org/10.15358/0935-0381_2014_2_83">https://doi.org/10.15358/0935-0381_2014_2_83</a>
  bibtex: '@article{vom Brocke_Müller_Debortoli_Reuter_2015, title={Potenzialbeurteilung
    neuer Technologien im Prozesscontrolling}, volume={26}, DOI={<a href="https://doi.org/10.15358/0935-0381_2014_2_83">10.15358/0935-0381_2014_2_83</a>},
    number={2}, journal={Controlling}, publisher={Verlag Franz Vahlen}, author={vom
    Brocke, Jan and Müller, Oliver and Debortoli, Stefan and Reuter, Nadine}, year={2015},
    pages={83–89} }'
  chicago: 'Brocke, Jan vom, Oliver Müller, Stefan Debortoli, and Nadine Reuter. “Potenzialbeurteilung
    Neuer Technologien Im Prozesscontrolling.” <i>Controlling</i> 26, no. 2 (2015):
    83–89. <a href="https://doi.org/10.15358/0935-0381_2014_2_83">https://doi.org/10.15358/0935-0381_2014_2_83</a>.'
  ieee: J. vom Brocke, O. Müller, S. Debortoli, and N. Reuter, “Potenzialbeurteilung
    neuer Technologien im Prozesscontrolling,” <i>Controlling</i>, vol. 26, no. 2,
    pp. 83–89, 2015.
  mla: vom Brocke, Jan, et al. “Potenzialbeurteilung Neuer Technologien Im Prozesscontrolling.”
    <i>Controlling</i>, vol. 26, no. 2, Verlag Franz Vahlen, 2015, pp. 83–89, doi:<a
    href="https://doi.org/10.15358/0935-0381_2014_2_83">10.15358/0935-0381_2014_2_83</a>.
  short: J. vom Brocke, O. Müller, S. Debortoli, N. Reuter, Controlling 26 (2015)
    83–89.
date_created: 2020-06-22T08:28:28Z
date_updated: 2022-01-06T06:53:05Z
department:
- _id: '196'
doi: 10.15358/0935-0381_2014_2_83
extern: '1'
intvolume: '        26'
issue: '2'
language:
- iso: eng
page: 83-89
publication: Controlling
publication_identifier:
  issn:
  - 0935-0381
publication_status: published
publisher: Verlag Franz Vahlen
status: public
title: Potenzialbeurteilung neuer Technologien im Prozesscontrolling
type: journal_article
user_id: '71922'
volume: 26
year: '2015'
...
---
_id: '17106'
abstract:
- lang: eng
  text: Business operations are becoming more and more integrated with the real-time
    intelligence. Core business activities are being carried out through OLTP systems
    that provide limited monitoring capabilities of the running process instances.
    The article shows how to turn the gap between the classic transactional system
    and the process-centric approach into an organization that provides more accurate
    and faster decisions on the strategic and operational management levels. This
    study aims at determination of what kind of information can be retrieved during
    the process execution and it tries to identify the need for the real-time process
    intelligence on the example of the order-to-cash process. Furthermore, we compare
    two architectural approaches of the real-time process intelligence monitoring
    system. The proposed frameworks retrieve process data from the ERP system in order
    to record crucial performance indicators on a real-time basis with the use of
    the in-memory technology.
author:
- first_name: Anastasiia
  full_name: Korotina, Anastasiia
  last_name: Korotina
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: Stefan
  full_name: Debortoli, Stefan
  last_name: Debortoli
citation:
  ama: 'Korotina A, Müller O, Debortoli S. Real-time Business Process Intelligence.
    Comparison of different architectural approaches using the example of the order-to-cash
    process. In: <i>International Conference on Wirtschaftsinformatik</i>. ; 2015:1710-1724.'
  apa: Korotina, A., Müller, O., &#38; Debortoli, S. (2015). Real-time Business Process
    Intelligence. Comparison of different architectural approaches using the example
    of the order-to-cash process. <i>International Conference on Wirtschaftsinformatik</i>,
    1710–1724.
  bibtex: '@inproceedings{Korotina_Müller_Debortoli_2015, title={Real-time Business
    Process Intelligence. Comparison of different architectural approaches using the
    example of the order-to-cash process.}, booktitle={International Conference on
    Wirtschaftsinformatik}, author={Korotina, Anastasiia and Müller, Oliver and Debortoli,
    Stefan}, year={2015}, pages={1710–1724} }'
  chicago: Korotina, Anastasiia, Oliver Müller, and Stefan Debortoli. “Real-Time Business
    Process Intelligence. Comparison of Different Architectural Approaches Using the
    Example of the Order-to-Cash Process.” In <i>International Conference on Wirtschaftsinformatik</i>,
    1710–24, 2015.
  ieee: A. Korotina, O. Müller, and S. Debortoli, “Real-time Business Process Intelligence.
    Comparison of different architectural approaches using the example of the order-to-cash
    process.,” in <i>International Conference on Wirtschaftsinformatik</i>, 2015,
    pp. 1710–1724.
  mla: Korotina, Anastasiia, et al. “Real-Time Business Process Intelligence. Comparison
    of Different Architectural Approaches Using the Example of the Order-to-Cash Process.”
    <i>International Conference on Wirtschaftsinformatik</i>, 2015, pp. 1710–24.
  short: 'A. Korotina, O. Müller, S. Debortoli, in: International Conference on Wirtschaftsinformatik,
    2015, pp. 1710–1724.'
conference:
  name: International Conference on Wirtschaftsinformatik
date_created: 2020-06-22T08:18:47Z
date_updated: 2022-08-17T07:25:42Z
department:
- _id: '196'
extern: '1'
language:
- iso: eng
main_file_link:
- url: https://aisel.aisnet.org/wi2015/114/
page: 1710-1724
publication: International Conference on Wirtschaftsinformatik
status: public
title: Real-time Business Process Intelligence. Comparison of different architectural
  approaches using the example of the order-to-cash process.
type: conference
user_id: '72849'
year: '2015'
...
---
_id: '4694'
author:
- first_name: T
  full_name: Kohlborn, T
  last_name: Kohlborn
- first_name: Oliver
  full_name: Müller, Oliver
  id: '72849'
  last_name: Müller
- first_name: J
  full_name: Pöppelbuss, J
  last_name: Pöppelbuss
- first_name: M
  full_name: Röglinger, M
  last_name: Röglinger
citation:
  ama: Kohlborn T, Müller O, Pöppelbuss J, Röglinger M. New frontiers in business
    process management. <i>Business Process Management Journal</i>. 2014;(4):3--6.
    doi:<a href="https://doi.org/10.1108/BPMJ-02-2014-0015">10.1108/BPMJ-02-2014-0015</a>
  apa: Kohlborn, T., Müller, O., Pöppelbuss, J., &#38; Röglinger, M. (2014). New frontiers
    in business process management. <i>Business Process Management Journal</i>, (4),
    3--6. <a href="https://doi.org/10.1108/BPMJ-02-2014-0015">https://doi.org/10.1108/BPMJ-02-2014-0015</a>
  bibtex: '@article{Kohlborn_Müller_Pöppelbuss_Röglinger_2014, title={New frontiers
    in business process management}, DOI={<a href="https://doi.org/10.1108/BPMJ-02-2014-0015">10.1108/BPMJ-02-2014-0015</a>},
    number={4}, journal={Business Process Management Journal}, author={Kohlborn, T
    and Müller, Oliver and Pöppelbuss, J and Röglinger, M}, year={2014}, pages={3--6}
    }'
  chicago: 'Kohlborn, T, Oliver Müller, J Pöppelbuss, and M Röglinger. “New Frontiers
    in Business Process Management.” <i>Business Process Management Journal</i>, no.
    4 (2014): 3--6. <a href="https://doi.org/10.1108/BPMJ-02-2014-0015">https://doi.org/10.1108/BPMJ-02-2014-0015</a>.'
  ieee: T. Kohlborn, O. Müller, J. Pöppelbuss, and M. Röglinger, “New frontiers in
    business process management,” <i>Business Process Management Journal</i>, no.
    4, pp. 3--6, 2014.
  mla: Kohlborn, T., et al. “New Frontiers in Business Process Management.” <i>Business
    Process Management Journal</i>, no. 4, 2014, pp. 3--6, doi:<a href="https://doi.org/10.1108/BPMJ-02-2014-0015">10.1108/BPMJ-02-2014-0015</a>.
  short: T. Kohlborn, O. Müller, J. Pöppelbuss, M. Röglinger, Business Process Management
    Journal (2014) 3--6.
date_created: 2018-10-12T08:30:24Z
date_updated: 2022-01-06T07:01:18Z
doi: 10.1108/BPMJ-02-2014-0015
extern: '1'
issue: '4'
language:
- iso: eng
page: 3--6
publication: Business Process Management Journal
publication_identifier:
  issn:
  - 1463-7154
status: public
title: New frontiers in business process management
type: journal_article
user_id: '72849'
year: '2014'
...
