@article{60017,
  author       = {{Skolik, Alexander Marcus and zur Heiden, Philipp and Donner, Johannes Aurelius Tamino and Priefer, Jennifer}},
  journal      = {{ECIS 2025 Proceedings}},
  location     = {{Amman, Jordan}},
  title        = {{{Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering}}},
  volume       = {{2}},
  year         = {{2025}},
}

@article{50649,
  abstract     = {{The energy turnaround and the shift towards sustainable mobility threaten the stability of European energy distribution grids due to substantially increasing load fluctuations and power demand. These challenges can critically impact assets in the distribution grid—e.g., switchgears—intensifying the need to plan, conduct, and manage the maintenance of such assets. Predictive maintenance strategies that analyze assets' current and historical condition data have been discussed as promising approaches toward that end. However, the extant research focuses on designing and improving analytical algorithms or information technology (IT) artifacts while not considering how a maintenance service is cocreated by companies with IT. This research article posits that IT and service must be aligned closely, presenting an ensemble artifact comprising a digital industrial platform and a smart service system for predictive maintenance on the distribution grid. The artifact is evaluated by conducting a willingness-to-pay analysis with asset operators, documenting their demand for condition monitoring and predictive maintenance as an integrated solution, although they still struggle with even getting the condition data of their assets. Building on these results, we formalize the knowledge in the form of design principles and implications for managing the maintenance of critical assets in the distribution grid.}},
  author       = {{zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}},
  issn         = {{0018-9391}},
  journal      = {{IEEE Transactions on Engineering Management}},
  keywords     = {{Design science research, digital platform, distribution grid, IS design, predictive maintenance, smart services}},
  pages        = {{3641--3655}},
  publisher    = {{Institute of Electrical and Electronics Engineers (IEEE)}},
  title        = {{{Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System}}},
  doi          = {{10.1109/tem.2024.3352819}},
  volume       = {{71}},
  year         = {{2024}},
}

@inproceedings{35893,
  author       = {{zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}},
  booktitle    = {{Proceedings of the 56th Conference on System Sciences}},
  title        = {{{Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information}}},
  year         = {{2023}},
}

@inproceedings{37497,
  abstract     = {{Since historical times, cartographic maps have revealed spatial relations and enabled decisions and processes. Geographic Information Systems (GIS) allow for acquisition, management, analysis, and presentation of geospatial objects. With free geospatial data becoming available through open data policies and an increasing amount of digitally connected objects in the Internet of Things (IoT), GIS are becoming indispensable to Information Systems (IS) research. However, the consideration and relevance of GIS has only been investigated rarely. We examine, how and in which fields of application GIS have been studied in the IS literature and elicit the importance of GIS regarding their design and usage. A systematic literature review leads us to develop four research propositions. Our results indicate that GIS are still an undeservedly underrepresented discipline in IS and should be more theorized, put center-stage in design-oriented research, and considered for creating superior value co-creation in service systems.}},
  author       = {{Priefer, Jennifer}},
  booktitle    = {{Proceedings of the 56th Hawaii International Conference on System Sciences}},
  editor       = {{Bui, T.X. and Sprague, R.H.}},
  keywords     = {{GIS, Industry 4.0, and Sustainability, geographic information systems, geospatial data, gis, information systems research, literature review}},
  title        = {{{Geographic Information Systems in Information Systems Research - Review and Research Prospects}}},
  year         = {{2023}},
}

@article{56659,
  abstract     = {{<jats:title>Abstract
</jats:title><jats:p>A citizen-centric view is key to channeling technological affordances into the development of future cities in which improvements are made with the quality of citizens’ life in mind. This paper proposes City 5.0 as a new citizen-centric design paradigm for future cities, in which cities can be seen as markets connecting service providers with citizens as consumers. City 5.0 is dedicated to eliminating restrictions that citizens face when utilizing city services. Our design paradigm focuses on smart consumption and extends the technology-centric concept of smart city with a stronger view on citizens’ roadblocks to service usage. Through a series of design workshops, we conceptualized the City 5.0 paradigm and formalized it in a semi-formal model. The applicability of the model is demonstrated using the case of a telemedical service offered by a Spanish public healthcare service provider. The usefulness of the model is validated by qualitative interviews with public organizations involved in the development of technology-based city solutions. Our contribution lies in the advancement of citizen-centric analysis and the development of city solutions for both academic and professional communities.</jats:p>}},
  author       = {{Becker, Jörg and Chasin, Friedrich and Rosemann, Michael and Beverungen, Daniel and Priefer, Jennifer and Brocke, Jan vom and Matzner, Martin and del Rio Ortega, Adela and Resinas, Manuel and Santoro, Flavia and Song, Minseok and Park, Kangah and Di Ciccio, Claudio}},
  issn         = {{1019-6781}},
  journal      = {{Electronic Markets}},
  number       = {{1}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{City 5.0: Citizen involvement in the design of future cities}}},
  doi          = {{10.1007/s12525-023-00621-y}},
  volume       = {{33}},
  year         = {{2023}},
}

@inproceedings{29146,
  author       = {{zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}},
  booktitle    = {{Proceedings of the 55th Hawaii International Conference on System Sciences}},
  editor       = {{Bui, Tung X.}},
  isbn         = {{978-0-9981331-5-7}},
  location     = {{Honolulu, HI}},
  title        = {{{Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid}}},
  year         = {{2022}},
}

@inproceedings{29805,
  author       = {{Priefer, Jennifer and Steiger, Lennart}},
  booktitle    = {{Wirtschaftsinformatik 2022 Proceedings}},
  location     = {{Nürnberg}},
  title        = {{{Designing a GIS-AHP-Based Spatial Decision Support System for Discovering and Visualizing Suitable Locations for Electric Vehicle Charging Stations}}},
  volume       = {{31}},
  year         = {{2022}},
}

@inbook{32363,
  author       = {{zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}},
  booktitle    = {{Forum Dienstleistungsmanagement}},
  editor       = {{Bruhn, Manfred and Hadwich, Karsten}},
  isbn         = {{9783658373436}},
  issn         = {{2662-3382}},
  pages        = {{435--457}},
  publisher    = {{Springer Fachmedien Wiesbaden}},
  title        = {{{Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes}}},
  doi          = {{10.1007/978-3-658-37344-3_14}},
  year         = {{2022}},
}

@inproceedings{24534,
  author       = {{zur Heiden, Philipp and Priefer, Jennifer}},
  booktitle    = {{Pre-Conference 16th International Congress on Wirtschaftsinformatik at Universität Duisburg-Essen}},
  editor       = {{Breitner, Michael H. and Lehnhoff, Sebastian and Nieße, Astrid and Staudt, Philipp and Weinhardt, Christof and Werth, Oliver}},
  location     = {{Universität Duisburg-Essen}},
  publisher    = {{BIS-Verlag der Carl von Ossietzky Universität Oldenburg}},
  title        = {{{Transitioning to Condition-Based Maintenance on the Distribution Grid: Deriving Design Principles from a Qualitative Study}}},
  year         = {{2021}},
}

@inproceedings{22514,
  author       = {{Kucklick, Jan-Peter and Müller, Jennifer and Beverungen, Daniel and Müller, Oliver}},
  booktitle    = {{European Conference on Information Systems}},
  location     = {{Virtual}},
  title        = {{{Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach}}},
  year         = {{2021}},
}