TY - CHAP AU - Mildorf, Jarmila ED - Ringkamp, Daniela ED - Süwolto, Leonie ED - Strauss, Sara ID - 9223 T2 - Dementia and Subjectivity: Aesthetic, Literary and Philosophical Perspectives TI - Negotiating Vulnerable Subjects: Margaret Thatcher’s Dementia in Media and Film ER - TY - CHAP AU - Mildorf, Jarmila ED - Mildorf, Jarmila ED - Thomas, Bronwen ID - 9225 T2 - Dialogue across Media TI - Dialogic Interactions on Radio: Studs Terkel’s Literary Interviews ER - TY - CHAP AU - Mildorf, Jarmila AU - Thomas, Bronwen ED - Mildorf, Jarmila ED - Thomas, Bronwen ID - 9224 T2 - Dialogue across Media TI - Dialogue across Media: An Introduction ER - TY - BOOK ED - Bischoff, Christina Johanna ED - Kinzel, Till ED - Mildorf, Jarmila ID - 9189 SN - 978-3825368081 TI - Das Dialoggedicht: Studien zur englischen, deutschen und romanischen Lyrik / Dialogue Poems: Studies in English, German and Romance Language Poetry VL - 84 ER - TY - BOOK ED - Mildorf, Jarmila ED - Thomas, Bronwen ID - 9193 SN - 9789027210456 TI - Dialogue Across Media VL - 28 ER - TY - GEN ED - Hatavara, Mari ED - Hyvärinen, Matti ED - Mildorf, Jarmila ID - 9190 IS - 3 SN - 0039-4238 T2 - Style TI - Narrating Selves in Everyday Contexts: Art, the Literary and Life Experience VL - 51 ER - TY - GEN ED - Mildorf, Jarmila ED - Kinzel, Till ID - 9192 IS - 1 T2 - Partial Answers TI - Narrating Sounds VL - 15 ER - TY - JOUR AU - Hatavara, Mari AU - Mildorf, Jarmila ID - 9206 IS - 1 JF - Narrative TI - Hybrid Fictionality and Vicarious Narrative Experience VL - 25 ER - TY - CHAP AU - Ehland, Christoph ED - Irimia, Mihaela ID - 35515 T2 - Literature and Cultural Memory TI - The Scott Monument and Scottish Cultural Memory ER - TY - JOUR AB - Abstract In this paper, the contractions shoulda, coulda, woulda are compared with their respective full forms should have, would have, and could have. Although the full forms are used much more frequently and are, therefore, considered canonical, the non-canonical forms have increased in frequency throughout the better part of the twentieth century. They are predominantly used in American English – in conversation as well as in fictional writing to imitate speech. With respect to their syntactic environment, shoulda, coulda, and woulda behave differently than their full counterparts since they are often used without subjects and without lexical verbs. Some of these uses can be explained by the fact that shoulda, coulda, and woulda are not always used as verbal items but also as nouns, adjectives, and interjections. Due to their overall low frequency and their restriction to a particular register, however, it appears they will keep their non-canonical status for the foreseeable future. AU - Freudinger, Markus ID - 46141 IS - 3 JF - Zeitschrift für Anglistik und Amerikanistik KW - Literature and Literary Theory KW - Linguistics and Language KW - Language and Linguistics SN - 2196-4726 TI - Shoulda, Coulda, Woulda – Non-Canonical Forms on the Move? VL - 65 ER - TY - CHAP AU - Freudinger, Markus ED - Quakernack, Stefanie ED - Meister, Till ED - Fulger, Diana ED - Devos, Nathan ID - 46142 T2 - Exploring the Periphery TI - On the Kinda Peripheral Character of Gotta and what we Oughta Do about it ER - TY - CONF AB - Welche Informationen über Unternehmenszusammenschlüsse werden in Zeitungsnachrichten vermittelt, und wie können diese Informationen automatisch extrahiert werden? Dies soll am Beispiel des Verhaltens von Aktionären während eines Zusammenschlusses ermittelt werden. Dazu werden die wichtigsten Aussagen über das Votum der Aktionäre im Hinblick auf eine automatische Erkennung sprachlich analysiert. Im Fokus stehen dabei die Berichte über Aktionärsabstimmungen hinsichtlich der Annahme bzw. Ablehnung eines Übernahmeangebots. AU - Stotz, Sophia AU - Geierhos, Michaela ID - 1151 SN - 978-3-941379-05-3 T2 - DHd 2016: Modellierung - Vernetzung - Visualisierung. Die Digital Humanities als fächerübergreifendes Forschungsparadigma. Konferenzabstracts, Universität Leipzig, 7. bis 12. März 2016 TI - Wie verhalten sich Aktionäre bei Unternehmenszusammenschlüssen? Modellierung sprachlicher Muster zur Analyse treibender Faktoren bei der Berichterstattung ER - TY - GEN AU - Geierhos, Michaela ED - Gronau, Norbert ED - Becker, Jörg ED - Sinz, Elmar ED - Suhl, Leena ED - Leimeister, Jan M. ID - 1152 KW - Webmonitoring T2 - Enzyklopädie der Wirtschaftsinformatik TI - Webmonitoring ER - TY - GEN AU - Geierhos, Michaela ED - Gronau, Norbert ED - Becker, Jörg ED - Sinz, Elmar ED - Suhl, Leena ED - Leimeister, Jan M. ID - 1153 KW - Sentimentanalyse T2 - Enzyklopädie der Wirtschaftsinformatik TI - Sentimentanalyse ER - TY - GEN AU - Geierhos, Michaela ED - Gronau, Norbert ED - Becker, Jörg ED - Sinz, Elmar ED - Suhl, Leena ED - Leimeister, Jan M. ID - 1154 KW - Text Mining T2 - Enzyklopädie der Wirtschaftsinformatik TI - Text Mining ER - TY - GEN AU - Geierhos, Michaela ED - Gronau, Norbert ED - Becker, Jörg ED - Sinz, Elmar ED - Suhl, Leena ED - Leimeister, Jan M. ID - 1155 KW - Crawler T2 - Enzyklopädie der Wirtschaftsinformatik TI - Crawler (fokussiert / nicht fokussiert) ER - TY - CONF AB - Users prefer natural language software requirements because of their usability and accessibility. When they describe their wishes for software development, they often provide off-topic information. We therefore present an automated approach for identifying and semantically annotating the on-topic parts of the given descriptions. It is designed to support requirement engineers in the requirement elicitation process on detecting and analyzing requirements in user-generated content. Since no lexical resources with domain-specific information about requirements are available, we created a corpus of requirements written in controlled language by instructed users and uncontrolled language by uninstructed users. We annotated these requirements regarding predicate-argument structures, conditions, priorities, motivations and semantic roles and used this information to train classifiers for information extraction purposes. The approach achieves an accuracy of 92% for the on- and off-topic classification task and an F1-measure of 72% for the semantic annotation. AU - Dollmann, Markus AU - Geierhos, Michaela ID - 176 T2 - Proceedings of the 2016 Conference on Empirical Methods in Natural Language Processing (EMNLP) TI - On- and Off-Topic Classification and Semantic Annotation of User-Generated Software Requirements ER - TY - JOUR AU - Mindt, Ilka ID - 17726 JF - ICAME Journal 40 TI - 40 issues of ICAME News/ICAME Journal ER - TY - JOUR AU - Kytö, Merja AU - Stenström, Anna-Brita AU - Mindt, Ilka ID - 17727 JF - ICAME Journal 40 TI - An interview with Joybrato Mukherjee, the Chair oft he ICAME Board ER - TY - JOUR AU - Mindt, Ilka ID - 17764 JF - Silesian Studies in English 2015 TI - The diachronic development of 'COME TO V' ER - TY - CONF AB - One purpose of requirement refinement is that higher-level requirements have to be translated to something usable by developers. Since customer requirements are often written in natural language by end users, they lack precision, completeness and consistency. Although user stories are often used in the requirement elicitation process in order to describe the possibilities how to interact with the software, there is always something unspoken. Here, we present techniques how to automatically refine vague software descriptions. Thus, we can bridge the gap by first revising natural language utterances from higher-level to more detailed customer requirements, before functionality matters. We therefore focus on the resolution of semantically incomplete user-generated sentences (i.e. non-instantiated arguments of predicates) and provide ontology-based gap-filling suggestions how to complete unverbalized information in the user’s demand. AU - Geierhos, Michaela AU - Bäumer, Frederik Simon ED - Métais, Elisabeth ED - Meziane, Farid ED - Saraee, Mohamad ED - Sugumaran, Vijayan ED - Vadera, Sunil ID - 191 KW - Requirement refinement KW - Concept expansion KW - Ontology-based instantiation of predicate-argument structure SN - 978-3-319-41753-0 T2 - Proceedings of the 21st International Conference on Applications of Natural Language to Information Systems (NLDB) TI - How to Complete Customer Requirements: Using Concept Expansion for Requirement Refinement VL - 9612 ER - TY - BOOK AB - Reviews/Rezensionen: Lasagabaster (2017) in der Zeitschrift Journal of Immersion and Content-Based Language Education, 5(1) :https://www.jbe-platform.com/content/journals/10.1075/jicb.5.1.06las] Burmeister (2019) in der Zeitschrift Fremdsprachen Lehren und Lernen, 48(1): http://www.periodicals.narr.de/index.php/flul/article/view/4836 Breeze (2018) in der Zeitschrift Estudios sobre Educación, 34(1): https://www.unav.edu/publicaciones/revistas/index.php/estudios-sobre-educacion/article/download/21762/17478 AU - Rumlich, Dominik ID - 21904 TI - Evaluating bilingual education in Germany: CLIL students’ general English proficiency, EFL self-concept and interest ER - TY - GEN ED - Tönnies, Merle ED - Ehland, Christoph ED - Mindt, Ilka ID - 9688 TI - Anglistentag 2015 Paderborn: Proceedings ER - TY - CHAP AU - Tönnies, Merle ED - von Stosch, Klaus ED - Hofmann, Michael ED - Schmitz, Sabine ID - 9689 T2 - Religion und Kultur TI - Religion im zeitgenössischen britischen Drama ER - TY - JOUR AU - Tönnies, Merle ID - 9690 IS - 1 JF - Anglistik. International Journal of English Studies TI - The Use of Comic Effects in Memoirs of British Asian Adolescence: Twenty-First Century Writers Looking Back at the 1970s and 1980s VL - 27 ER - TY - JOUR AU - Tönnies, Merle AU - Brüning, Joana AU - Sand, Andrea ID - 9691 IS - 3 JF - Zeitschrift für Anglistik und Amerikanistik TI - The Duality of Page and Stage: Constructing Lyrical Voices in Contemporary British Poetry Written for Performance VL - 64 ER - TY - CHAP AU - Strauß, Sara ED - Moreno, Marta Cerezo ED - Soler, Nieves Pascual ID - 9697 T2 - Traces of Aging: Old Age and Memory in Contemporary Narrative TI - Memory, Dementia and Narrative Identity in Alice Munro’s ‘The Bear Came Over the Mountain’ VL - 9 ER - TY - GEN AU - Flotmann-Scholz, Christina ID - 9729 IS - 1 T2 - Journal for the Study of British Cultures TI - The Making of English Popular Culture. ed. by John Storey VL - 23 ER - TY - GEN AU - Flotmann-Scholz, Christina ID - 9730 IS - 2 T2 - Anglistik: International Journal of English Studies TI - Die literarische Kommunikationsspirale: Strukturelle Wechselwirkungen zwischen literarischem Text und Rezeption in der angelsächsischen Kinder- und Jugendliteratur des späten 20./ frühen 21. Jahrhunderts. by Uta Woiwod VL - 27 ER - TY - GEN AU - Flotmann-Scholz, Christina ID - 9731 T2 - Literaturwissenschaftliches Jahrbuch TI - Oedipal Murders and Nostalgic Ressurections: The Victorians in Historical Middlebrow Fiction, 1914-1959. by Caterina Maria Grasl VL - 57 ER - TY - CONF AB - While requirements focus on how the user interacts with the system, user stories concentrate on the purpose of software features. But in practice, functional requirements are also described in user stories. For this reason, requirements clarification is needed, especially when they are written in natural language and do not stick to any templates (e.g., "as an X, I want Y so that Z ..."). However, there is a lot of implicit knowledge that is not expressed in words. As a result, natural language requirements descriptions may suffer from incompleteness. Existing approaches try to formalize natural language or focus only on entirely missing and not on deficient requirements. In this paper, we therefore present an approach to detect knowledge gaps in user-generated software requirements for interactive requirement clarification: We provide tailored suggestions to the users in order to get more precise descriptions. For this purpose, we identify not fully instantiated predicate argument structures in requirements written in natural language and use context information to realize what was meant by the user. AU - Bäumer, Frederik Simon AU - Geierhos, Michaela ED - Dregvaite, Giedre ED - Damasevicius, Robertas ID - 158 KW - Natural language requirements clarification KW - Syntactically incomplete requirements KW - Compensatory user stories SN - 978-3-319-46253-0 T2 - Proceedings of the 22nd International Conference on Information and Software Technologies (ICIST) TI - Running out of Words: How Similar User Stories Can Help to Elaborate Individual Natural Language Requirement Descriptions VL - 639 ER - TY - CHAP AU - Mildorf, Jarmila ED - Hatavara, Mari ED - Hyvärinen, Matti ED - Mäkälä, Maria ED - Mäyrä, Frans ID - 9230 T2 - Narrative Theory, Literature, and New Media: Narrative Minds and Virtual Worlds TI - Performing Selves and Audience Design: Interview Narratives on the Internet ER - TY - CHAP AU - Mildorf, Jarmila ED - Schubert, Christoph ED - Volkmann, Laurenz ID - 9227 T2 - Pragmatic Perspectives on Postcolonial Discourse: Linguistics and Literature TI - Pragmatic Implications of ‘You’-Narration for Postcolonial Fiction: Mohsin Hamid’s "How to Get Filthy Rich in Rising Asia" ER - TY - CHAP AU - Mildorf, Jarmila AU - Kinzel, Till ED - Mildorf, Jarmila ED - Kinzel, Till ID - 9229 T2 - Audionarratology: Interfaces of Sound and Narrative TI - Audionarratology: Prolegomena to a Research Paradigm Exploring Sound and Narrative.” ER - TY - CHAP AU - Mildorf, Jarmila ED - Mildorf, Jarmila ED - Kinzel, Till ID - 9228 T2 - Audionarratology: Interfaces of Sound and Narrative TI - Pictures into Sound: Aural World-Making in Art Gallery Audio Guides ER - TY - JOUR AU - Mildorf, Jarmila ID - 9209 IS - 2 JF - International Journal of Literary Linguistics TI - Constructing Dialogues, (Re)constructing the Past: ‘Remembered’ Conversations in Frank McCourt’s "Angela’s Ashes" VL - 5 ER - TY - JOUR AU - Mildorf, Jarmila ID - 9208 IS - 2 JF - Language and Literature TI - Reconsidering Second-Person Narration and Involvement VL - 25 ER - TY - BOOK ED - Kinzel, Till ED - Mildorf, Jarmila ID - 9194 SN - 9783110464320 TI - Audionarratology: Interfaces of Sound and Narrative VL - 52 ER - TY - JOUR AU - Mildorf, Jarmila AU - Kinzel, Till ID - 9207 IS - 3 JF - CounterText TI - Multisensory Imaginings: An Audionarratological Analysis of Philip Roth’s Novel Indignation and its German Radio Play Adaptation Empörung VL - 2 ER - TY - BOOK ED - Ehland, Christoph ED - Wächter, Cornelia ID - 35501 SN - 9789004313361 TI - Middlebrow and Gender: 1890-1945 VL - Volume 62 ER - TY - CHAP AB - Opinion mining from physician rating websites depends on the quality of the extracted information. Sometimes reviews are user-error prone and the assigned stars or grades contradict the associated content. We therefore aim at detecting random individual error within reviews. Such errors comprise the disagreement in polarity of review texts and the respective ratings. The challenges that thereby arise are (1) the content and sentiment analysis of the review texts and (2) the removal of the random individual errors contained therein. To solve these tasks, we assign polarities to automatically recognized opinion phrases in reviews and then check for divergence in rating and text polarity. The novelty of our approach is that we improve user-generated data quality by excluding error-prone reviews on German physician websites from average ratings. AU - Geierhos, Michaela AU - Bäumer, Frederik Simon AU - Schulze, Sabine AU - Stuß, Valentina ED - Ali, Moonis ED - Kwon, Young Sig ED - Lee, Chang-Hwan ED - Kim, Juntae ED - Kim, Yongdai ID - 293 SN - 978-3-319-19065-5 T2 - Proceedings of the 28th International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems (IEA/AIE 2015) TI - Filtering Reviews by Random Individual Error VL - 9101 ER - TY - CONF AU - Stuß, Valentina AU - Geierhos, Michaela ID - 1141 T2 - DHd 2015: Book of Abstracts TI - Identifikation kognitiver Effekte in Online-Bewertungen ER - TY - CONF AU - Geierhos, Michaela AU - Bäumer, Frederik Simon ID - 1142 T2 - DHd 2015: Book of Abstracts TI - Erfahrungsberichte aus zweiter Hand: Erkenntnisse über die Autorschaft von Arztbewertungen in Online-Portalen ER - TY - JOUR AB - Der Erfahrungsaustausch zwischen Patienten findet heutzutage zunehmend im Internet statt. Bewertungsportale wie jameda, DocInsider oder imedo.de bieten Patienten und deren Angehörigen die Möglichkeit, anonym Beschwerden zu äußern oder Weiterempfehlungen auszusprechen. Gleichzeitig ermöglichen diese hunderttausend Individualerfahrungen die Erhebung der Patientenzufriedenheit sowie die Überprüfung bestehender Gerüchte, wie z. B. dass Privatpatienten schneller einen Arzttermin bekommen und weniger Zeit im Wartezimmer verbringen. Die Analyse anonymer Online-Arztbewertungen kann nur dann erfolgreich sein, wenn bei der Interpretation der Patientenerfahrungsberichte berücksichtigt wird, dass behandlungsqualitätsunabhängige Faktoren Auswirkungen auf die subjektive Bewertung und das Beschwerdeverhalten haben. Ein neuer Ansatz ist daher, bedeutende Indikatoren für die Patientenzufriedenheit im Web 2.0 zur Generierung eines detaillierten Erfahrungs- und Patientenstimmungsbildes unter Berücksichtigung demographischer und regionaler Einflüsse zu ermitteln. AU - Geierhos, Michaela AU - Schulze, Sabine ID - 1143 JF - ForschungsForum Paderborn TI - Der zufriedene Patient 2.0: Analyse anonymer Arztbewertungen zur Generierung eines Patientenstimmungsbildes VL - 18 ER - TY - CONF AB - Adopting the concept of “Local Grammars” (M. Gross), which were successfully applied in practice by (Geierhos, 2010) to biographical information extraction in English our project aims to detect, encode, and finally visualize relations between persons. Our corpus consists of the digitised biographical lexicon “Neue Deutsche Biographie (NDB)”, roughly 21.000 biographies in 25 volumes in print since 1953. We developed local grammars and suitable dictionaries to describe interpersonal relations and applied them to the corpus with Unitex 3.1. The local grammars were designed to integrate existing TEI-XML structures in the corpus. Using the ability of local grammars in Unitex to act as transducers we were able to produce XML-Tags and encode semantic information. Based on grammars for personal names and places we described interpersonal relations like to study, predecessors and successors as well as friends and circles. Afterwards we identified persons (as given in the authority file or index). Finally we displayed relations on our website in an interactive and dynamic way. Utilizing the Javascript library D3.js we represented named relations between identified individuals as ego centred network graphs. AU - Stotz, Sophia AU - Stuß, Valentina AU - Reinert , Matthias AU - Schrott, Maximilian ED - ter Braake, Serge ED - Fokkens, Antske ED - Sluijter, Ronald ED - Declerck, Thierry ED - Wandl-Vogt, Eveline ID - 1144 KW - Local Grammar KW - Relation Extraction KW - Visualisation SN - 16130073 T2 - Proceedings of the First Conference on Biographical Data in a Digital World 2015 TI - Interpersonal relations in biographical dictionaries. A case study VL - 1399 ER - TY - CONF AB - Received medical services are increasingly discussed and recommended on physician rating websites (PRWs). The reviews and ratings on these platforms are valuable sources of information for patient opinion mining. In this paper, we have tackled three issues that come along with inconsistency analysis on PRWs: (1) Natural language processing of user-generated reviews, (2) the disagreement in polarity of review text and its corresponding numerical ratings (individual inconsistency) and (3) the differences in patients’ rating behavior for the same service category (e.g. ‘treatment’) expressed by varying grades on the entire data set (collective inconsistency). Thus, the basic idea is first to identify relevant opinion phrases that describe service categories and to determine their polarity. Subsequently, the particular phrase has to be assigned to its corresponding numerical rating category before checking the (dis-)agreement of polarity values. For this purpose, several local grammars for the pattern-based analysis as well as domain-specific dictionaries for the recognition of entities, aspects and polarity were applied on 593,633 physician reviews from both German PRWs jameda.de and docinsider.de. Furthermore, our research contributes to content quality improvement of PRWs because we provide a technique to detect inconsistent reviews that could be ignored for the computation of average ratings. AU - Geierhos, Michaela AU - Bäumer, Frederik Simon AU - Schulze, Sabine AU - Stuß, Valentina ID - 1145 SN - 9783000502842 T2 - ECIS 2015 Completed Research Papers TI - "I grade what I get but write what I think." Inconsistency Analysis in Patients' Reviews ER - TY - GEN AB - Der Erfahrungsaustausch zwischen Patienten findet verstärkt über Arztbewertungsportale statt. Dabei ermöglicht die Anonymität des Netzes ein weitestgehend ehrliches Beschwerdeverhalten, von dem das sensible Arzt-Patienten-Vertrauensverhältnis unbeschädigt bleibt. Im Rahmen des vorliegenden Beitrags wurden anonyme Arztbewertungen im Web 2.0 automatisiert ausgewertet, um Einflussfaktoren auf das Beschwerdeverhalten deutscher Patienten zu bestimmen und in der Gesellschaft vermeintlich etablierte „Patienten-Mythen“ aufzuklären. Die Aufdeckung von Irrtümern und Zufriedenheitsindikatoren soll längerfristig dazu dienen, Patientenäußerungen differenzierter zu interpretieren und somit zu einer nachhaltigen Verbesserung der Arzt-Patienten-Beziehung beizutragen. AU - Geierhos, Michaela AU - Schulze, Sabine AU - Bäumer, Frederik Simon ID - 1147 TI - Der zufriedene Patient 2.0: Analyse anonymer Arztbewertungen im Web 2.0 VL - 3 ER - TY - CONF AB - The individual search for information about physicians on Web 2.0 platforms can affect almost all aspects of our lives. People can directly access physician rating websites via web browsers or use any search engine to find physician reviews and ratings filtered by location resp. specialty. However, sometimes keyword search does not meet user needs because of the disagreement of users’ common terms queries for symptoms and the widespread medical terminology. In this paper, we present the prototype of a specialised search engine that overcomes this by indexing user-generated content (i.e., review texts) for physician discovery and provides automatic suggestions as well as an appropriate visualisation. On the one hand, we consider the available numeric physician ratings as sorting criterion for the ranking of query results. Furthermore, we extended existing ranking algorithms with respect to domain-specific types and physicians ratings on the other hand. We gathered more than 860,000 review texts and collected more than 213,000 physician records. A random test shows that about 19.7% of 5,100 different words in total are health- related and partly belong to consumer health vocabularies. Our evaluation results show that the query results fit user's particular health issues when seeking for physicians. AU - Bäumer, Frederik Simon AU - Dollmann, Markus AU - Geierhos, Michaela ED - Shakshuki, Elhadi M. ID - 1148 KW - Physician Discovery KW - Consumer Health Vocabulary KW - Common Terms Query SN - 18770509 T2 - The 6th International Conference on Emerging Ubiquitous Systems and Pervasive Networks (EUSPN 2015) / The 5th International Conference on Current and Future Trends of Information and Communication Technologies in Healthcare (ICTH-2015) / Affiliated Workshops TI - Find a Physician by Matching Medical Needs described in your Own Words VL - 63 ER - TY - CHAP AB - The contacts a health care provider (HCP), like a physician, has to other HCPs is perceived as a quality characteristic by patients. So far, only the German physician rating website jameda.de gives information about the interconnectedness of HCPs in business networks. However, this network has to be maintained manually and is thus incomplete. We therefore developed a system for uncovering latent connectivity of HCPs in online reviews to provide users with more valuable information about their HCPs. The overall goal of this approach is to extend already existing business networks of HCPs by integrating connections that are newly discovered by our system. Our most recent evaluation results are promising: 70.8 % of the connections extracted from the reviews texts were correctly identified and in total 3,788 relations were recognized that have not been displayed in jameda.de’s network before. AU - Bäumer, Frederik Simon AU - Geierhos, Michaela AU - Schulze, Sabine ED - Dregvaite, Giedre ED - Damasevicius, Robertas ID - 1149 KW - Latent Connectivity KW - Person Named Entity Recognition and Disambiguation KW - Health Care Provider Reviews SN - 978-3-319-24769-4 T2 - Information and Software Technologies. 21st International Conference, ICIST 2015, Druskininkai, Lithuania, October 15-16, 2015. Proceedings TI - A System for Uncovering Latent Connectivity of Health Care Providers in Online Reviews VL - 538 ER - TY - CHAP AB - Patients 2.0 increasingly inform themselves about the quality of medical services on physician rating websites. However, little is known about whether the reviews and ratings on these websites truly reflect the quality of services or whether the ratings on these websites are rather influenced by patients’ individual rating behavior. Therefore, we investigate more than 790,000 physician reviews on Germany’s most used physician rating website jameda.de. Our results show that patients’ ratings do not only reflect treatment quality but are also influenced by treatment quality independent factors like age and complaint behavior. Hence, we provide evidence that users should be well aware of user specific rating distortions when intending to make their physician choice based on these ratings. AU - Geierhos, Michaela AU - Bäumer, Frederik Simon AU - Schulze, Sabine AU - Klotz, Caterina ED - Christiansen, Henning ED - Stojanovic, Isidora ED - Papadopoulos, George A. ID - 1150 KW - Health 2.0 KW - Rating Behavior KW - Patient Opinion Mining on Physician Rating Websites SN - 9783319255903 T2 - Modeling and Using Context. 9th International and Interdisciplinary Conference, CONTEXT 2015, Lanarca, Cyprus, November 2-6, 2015. Proceedings TI - Understanding the Patient 2.0: Gaining Insight into Patients' Rating Behavior by User-generated Physician Review Mining VL - 9405 ER -