---
_id: '9699'
author:
- first_name: Sara
full_name: Strauß, Sara
id: '3218'
last_name: Strauß
citation:
ama: 'Strauß S. Facets of Children’s Fears in Twentieth- and Twenty-First-Century
Stream-of-Consciousness Fiction. In: Gymnich M, ed. Who’s Afraid of...? Facets
of Fear in Anglophone Literature and Film. Bonn: V&R Unipress Bonn; 2012:141-156.'
apa: 'Strauß, S. (2012). Facets of Children’s Fears in Twentieth- and Twenty-First-Century
Stream-of-Consciousness Fiction. In M. Gymnich (Ed.), Who’s afraid of...? Facets
of Fear in Anglophone Literature and Film (pp. 141–156). Bonn: V&R Unipress
Bonn.'
bibtex: '@inbook{Strauß_2012, place={Bonn}, title={Facets of Children’s Fears in
Twentieth- and Twenty-First-Century Stream-of-Consciousness Fiction}, booktitle={Who’s
afraid of...? Facets of Fear in Anglophone Literature and Film}, publisher={V&R
Unipress Bonn}, author={Strauß, Sara}, editor={Gymnich, MarionEditor}, year={2012},
pages={141–156} }'
chicago: 'Strauß, Sara. “Facets of Children’s Fears in Twentieth- and Twenty-First-Century
Stream-of-Consciousness Fiction.” In Who’s Afraid of...? Facets of Fear in
Anglophone Literature and Film, edited by Marion Gymnich, 141–56. Bonn: V&R
Unipress Bonn, 2012.'
ieee: 'S. Strauß, “Facets of Children’s Fears in Twentieth- and Twenty-First-Century
Stream-of-Consciousness Fiction,” in Who’s afraid of...? Facets of Fear in
Anglophone Literature and Film, M. Gymnich, Ed. Bonn: V&R Unipress Bonn,
2012, pp. 141–156.'
mla: Strauß, Sara. “Facets of Children’s Fears in Twentieth- and Twenty-First-Century
Stream-of-Consciousness Fiction.” Who’s Afraid of...? Facets of Fear in Anglophone
Literature and Film, edited by Marion Gymnich, V&R Unipress Bonn, 2012,
pp. 141–56.
short: 'S. Strauß, in: M. Gymnich (Ed.), Who’s Afraid of...? Facets of Fear in Anglophone
Literature and Film, V&R Unipress Bonn, Bonn, 2012, pp. 141–156.'
date_created: 2019-05-08T07:10:30Z
date_updated: 2022-01-06T07:04:18Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
editor:
- first_name: Marion
full_name: Gymnich, Marion
last_name: Gymnich
language:
- iso: eng
page: 141-156
place: Bonn
publication: Who’s afraid of...? Facets of Fear in Anglophone Literature and Film
publication_status: published
publisher: V&R Unipress Bonn
status: public
title: Facets of Children’s Fears in Twentieth- and Twenty-First-Century Stream-of-Consciousness
Fiction
type: book_chapter
user_id: '32277'
year: '2012'
...
---
_id: '9700'
author:
- first_name: Sara
full_name: Strauß, Sara
id: '3218'
last_name: Strauß
citation:
ama: 'Strauß S. Constructions of ‘Otherness’ in Frances Hodgson Burnett’s The Secret
Garden. In: Gymnich M, Lichterfeld I, eds. A Hundred Years of The Secret Garden
– Frances Hodgson Burnett’s Children’s Classic Revisited. Göttingen: V&R
Unipress Bonn; 2012:77-89.'
apa: 'Strauß, S. (2012). Constructions of ‘Otherness’ in Frances Hodgson Burnett’s
The Secret Garden. In M. Gymnich & I. Lichterfeld (Eds.), A Hundred Years
of The Secret Garden – Frances Hodgson Burnett’s Children’s Classic Revisited
(pp. 77–89). Göttingen: V&R Unipress Bonn.'
bibtex: '@inbook{Strauß_2012, place={Göttingen}, title={Constructions of ‘Otherness’
in Frances Hodgson Burnett’s The Secret Garden}, booktitle={A Hundred Years of
The Secret Garden – Frances Hodgson Burnett’s Children’s Classic Revisited}, publisher={V&R
Unipress Bonn}, author={Strauß, Sara}, editor={Gymnich, Marion and Lichterfeld,
ImkeEditors}, year={2012}, pages={77–89} }'
chicago: 'Strauß, Sara. “Constructions of ‘Otherness’ in Frances Hodgson Burnett’s
The Secret Garden.” In A Hundred Years of The Secret Garden – Frances Hodgson
Burnett’s Children’s Classic Revisited, edited by Marion Gymnich and Imke
Lichterfeld, 77–89. Göttingen: V&R Unipress Bonn, 2012.'
ieee: 'S. Strauß, “Constructions of ‘Otherness’ in Frances Hodgson Burnett’s The
Secret Garden,” in A Hundred Years of The Secret Garden – Frances Hodgson Burnett’s
Children’s Classic Revisited, M. Gymnich and I. Lichterfeld, Eds. Göttingen:
V&R Unipress Bonn, 2012, pp. 77–89.'
mla: Strauß, Sara. “Constructions of ‘Otherness’ in Frances Hodgson Burnett’s The
Secret Garden.” A Hundred Years of The Secret Garden – Frances Hodgson Burnett’s
Children’s Classic Revisited, edited by Marion Gymnich and Imke Lichterfeld,
V&R Unipress Bonn, 2012, pp. 77–89.
short: 'S. Strauß, in: M. Gymnich, I. Lichterfeld (Eds.), A Hundred Years of The
Secret Garden – Frances Hodgson Burnett’s Children’s Classic Revisited, V&R
Unipress Bonn, Göttingen, 2012, pp. 77–89.'
date_created: 2019-05-08T07:16:19Z
date_updated: 2022-01-06T07:04:18Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
editor:
- first_name: Marion
full_name: Gymnich, Marion
last_name: Gymnich
- first_name: Imke
full_name: Lichterfeld, Imke
last_name: Lichterfeld
language:
- iso: eng
page: 77-89
place: Göttingen
publication: A Hundred Years of The Secret Garden – Frances Hodgson Burnett’s Children’s
Classic Revisited
publication_status: published
publisher: V&R Unipress Bonn
status: public
title: Constructions of ‘Otherness’ in Frances Hodgson Burnett’s The Secret Garden
type: book_chapter
user_id: '32277'
year: '2012'
...
---
_id: '9701'
citation:
ama: Strauß S, ed. The Persistence of Modernism in Light. Vol 5.; 2012:95-108.
apa: 'Strauß, S. (Ed.). (2012). The Persistence of Modernism in Light. Critical
Engagements: A Journal of Criticism and Theory: Special Section: Eva Figes
(Vol. 5, pp. 95–108).'
bibtex: '@book{Strauß_2012, title={The Persistence of Modernism in Light}, volume={5},
number={2}, journal={Critical Engagements: A Journal of Criticism and Theory:
Special Section: Eva Figes}, year={2012}, pages={95–108} }'
chicago: 'Strauß, Sara, ed. The Persistence of Modernism in Light. Critical
Engagements: A Journal of Criticism and Theory: Special Section: Eva Figes.
Vol. 5, 2012.'
ieee: S. Strauß, Ed., The Persistence of Modernism in Light, vol. 5, no.
2. 2012, pp. 95–108.
mla: 'Strauß, Sara, editor. “The Persistence of Modernism in Light.” Critical
Engagements: A Journal of Criticism and Theory: Special Section: Eva Figes,
vol. 5, no. 2, 2012, pp. 95–108.'
short: S. Strauß, ed., The Persistence of Modernism in Light, 2012.
date_created: 2019-05-08T07:20:30Z
date_updated: 2022-01-06T07:04:18Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
editor:
- first_name: Sara
full_name: Strauß, Sara
id: '3218'
last_name: Strauß
intvolume: ' 5'
issue: '2'
language:
- iso: eng
page: 95-108
publication: 'Critical Engagements: A Journal of Criticism and Theory: Special Section:
Eva Figes'
publication_status: published
status: public
title: The Persistence of Modernism in Light
type: journal_editor
user_id: '32277'
volume: 5
year: '2012'
...
---
_id: '9733'
abstract:
- lang: eng
text: "Interview\r\n11 Oct. 2012"
author:
- first_name: Christina
full_name: Flotmann, Christina
id: '8736'
last_name: Flotmann
citation:
ama: Flotmann C. Der Zauber Magischer Welten. Deutschlandfunk; 2012.
apa: Flotmann, C. (2012). Der Zauber Magischer Welten. Deutschlandfunk.
bibtex: '@book{Flotmann_2012, title={Der Zauber Magischer Welten}, publisher={Deutschlandfunk},
author={Flotmann, Christina}, year={2012} }'
chicago: Flotmann, Christina. Der Zauber Magischer Welten. Deutschlandfunk,
2012.
ieee: C. Flotmann, Der Zauber Magischer Welten. Deutschlandfunk, 2012.
mla: Flotmann, Christina. Der Zauber Magischer Welten. Deutschlandfunk, 2012.
short: C. Flotmann, Der Zauber Magischer Welten, Deutschlandfunk, 2012.
date_created: 2019-05-13T07:46:48Z
date_updated: 2022-01-06T07:04:19Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
language:
- iso: eng
publisher: Deutschlandfunk
status: public
title: Der Zauber Magischer Welten
type: misc
user_id: '32277'
year: '2012'
...
---
_id: '6753'
citation:
ama: 'Tönnies M, Buschmann H, Anglistik und Englischunterricht, eds. Spatial
Representations of British Identities. Heidelberg: Winter; 2012.'
apa: 'Tönnies, M., Buschmann, H., & Anglistik und Englischunterricht (Eds.).
(2012). Spatial Representations of British Identities. Heidelberg: Winter.'
bibtex: '@book{Tönnies_Buschmann_Anglistik und Englischunterricht_2012, place={Heidelberg},
title={Spatial Representations of British Identities}, publisher={Winter}, year={2012}
}'
chicago: 'Tönnies, Merle, Heike Buschmann, and Anglistik und Englischunterricht,
eds. Spatial Representations of British Identities. Heidelberg: Winter,
2012.'
ieee: 'M. Tönnies, H. Buschmann, and Anglistik und Englischunterricht, Eds., Spatial
Representations of British Identities. Heidelberg: Winter, 2012.'
mla: Tönnies, Merle, et al., editors. Spatial Representations of British Identities.
Winter, 2012.
short: M. Tönnies, H. Buschmann, Anglistik und Englischunterricht, eds., Spatial
Representations of British Identities, Winter, Heidelberg, 2012.
corporate_editor:
- Anglistik und Englischunterricht
date_created: 2019-01-16T09:26:18Z
date_updated: 2022-01-06T07:03:17Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
editor:
- first_name: Merle
full_name: Tönnies, Merle
id: '555'
last_name: Tönnies
- first_name: Heike
full_name: Buschmann, Heike
last_name: Buschmann
language:
- iso: eng
place: Heidelberg
publication_status: published
publisher: Winter
status: public
title: Spatial Representations of British Identities
type: book_editor
user_id: '32277'
year: '2012'
...
---
_id: '6784'
author:
- first_name: Merle
full_name: Tönnies, Merle
id: '555'
last_name: Tönnies
citation:
ama: Tönnies M. A Bricolage of Identities in Crisis. Colour Photography Documenting
Northern England under Thatcher. Facteurs d’Identité / Faktoren der Identität.
2012:301-323.
apa: Tönnies, M. (2012). A Bricolage of Identities in Crisis. Colour Photography
Documenting Northern England under Thatcher. Facteurs d’Identité / Faktoren
Der Identität, 301–323.
bibtex: '@article{Tönnies_2012, title={A Bricolage of Identities in Crisis. Colour
Photography Documenting Northern England under Thatcher}, journal={Facteurs d’Identité
/ Faktoren der Identität}, publisher={Peter Lang}, author={Tönnies, Merle}, year={2012},
pages={301–323} }'
chicago: Tönnies, Merle. “A Bricolage of Identities in Crisis. Colour Photography
Documenting Northern England under Thatcher.” Facteurs d’Identité / Faktoren
Der Identität, 2012, 301–23.
ieee: M. Tönnies, “A Bricolage of Identities in Crisis. Colour Photography Documenting
Northern England under Thatcher,” Facteurs d’Identité / Faktoren der Identität,
pp. 301–323, 2012.
mla: Tönnies, Merle. “A Bricolage of Identities in Crisis. Colour Photography Documenting
Northern England under Thatcher.” Facteurs d’Identité / Faktoren Der Identität,
Peter Lang, 2012, pp. 301–23.
short: M. Tönnies, Facteurs d’Identité / Faktoren Der Identität (2012) 301–323.
date_created: 2019-01-16T11:33:30Z
date_updated: 2022-01-06T07:03:18Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
language:
- iso: eng
page: 301-323
publication: Facteurs d'Identité / Faktoren der Identität
publication_status: published
publisher: Peter Lang
status: public
title: A Bricolage of Identities in Crisis. Colour Photography Documenting Northern
England under Thatcher
type: journal_article
user_id: '32277'
year: '2012'
...
---
_id: '9214'
article_type: original
author:
- first_name: Jarmila
full_name: Mildorf, Jarmila
id: '356'
last_name: Mildorf
citation:
ama: Mildorf J. Second-Person Narration in Literary and Conversational Storytelling.
Storyworlds. 2012;4:75-98.
apa: Mildorf, J. (2012). Second-Person Narration in Literary and Conversational
Storytelling. Storyworlds, 4, 75–98.
bibtex: '@article{Mildorf_2012, title={Second-Person Narration in Literary and Conversational
Storytelling}, volume={4}, journal={Storyworlds}, author={Mildorf, Jarmila}, year={2012},
pages={75–98} }'
chicago: 'Mildorf, Jarmila. “Second-Person Narration in Literary and Conversational
Storytelling.” Storyworlds 4 (2012): 75–98.'
ieee: J. Mildorf, “Second-Person Narration in Literary and Conversational Storytelling,”
Storyworlds, vol. 4, pp. 75–98, 2012.
mla: Mildorf, Jarmila. “Second-Person Narration in Literary and Conversational Storytelling.”
Storyworlds, vol. 4, 2012, pp. 75–98.
short: J. Mildorf, Storyworlds 4 (2012) 75–98.
date_created: 2019-04-16T12:18:25Z
date_updated: 2024-07-03T18:36:26Z
department:
- _id: '1'
intvolume: ' 4'
language:
- iso: eng
page: 75-98
publication: Storyworlds
quality_controlled: '1'
status: public
title: Second-Person Narration in Literary and Conversational Storytelling
type: journal_article
user_id: '356'
volume: 4
year: '2012'
...
---
_id: '9198'
citation:
ama: 'Kinzel T, Mildorf J, eds. Imaginary Dialogues in English: Explorations
of a Literary Form. Vol 46. Universitätsverlag Winter; 2012.'
apa: 'Kinzel, T., & Mildorf, J. (Eds.). (2012). Imaginary Dialogues in English:
Explorations of a Literary Form (Vol. 46). Universitätsverlag Winter.'
bibtex: '@book{Kinzel_Mildorf_2012, place={Heidelberg}, series={Beihefte zur Germanisch-Romanischen
Monatsschrift}, title={Imaginary Dialogues in English: Explorations of a Literary
Form}, volume={46}, publisher={Universitätsverlag Winter}, year={2012}, collection={Beihefte
zur Germanisch-Romanischen Monatsschrift} }'
chicago: 'Kinzel, Till, and Jarmila Mildorf, eds. Imaginary Dialogues in English:
Explorations of a Literary Form. Vol. 46. Beihefte Zur Germanisch-Romanischen
Monatsschrift. Heidelberg: Universitätsverlag Winter, 2012.'
ieee: 'T. Kinzel and J. Mildorf, Eds., Imaginary Dialogues in English: Explorations
of a Literary Form, vol. 46. Heidelberg: Universitätsverlag Winter, 2012.'
mla: 'Kinzel, Till, and Jarmila Mildorf, editors. Imaginary Dialogues in English:
Explorations of a Literary Form. Universitätsverlag Winter, 2012.'
short: 'T. Kinzel, J. Mildorf, eds., Imaginary Dialogues in English: Explorations
of a Literary Form, Universitätsverlag Winter, Heidelberg, 2012.'
date_created: 2019-04-16T10:49:49Z
date_updated: 2024-07-03T18:44:56Z
department:
- _id: '1'
editor:
- first_name: Till
full_name: Kinzel, Till
last_name: Kinzel
- first_name: Jarmila
full_name: Mildorf, Jarmila
id: '356'
last_name: Mildorf
intvolume: ' 46'
language:
- iso: eng
page: '266'
place: Heidelberg
publication_identifier:
isbn:
- 978-3-8253-5989-8
publication_status: published
publisher: Universitätsverlag Winter
quality_controlled: '1'
series_title: Beihefte zur Germanisch-Romanischen Monatsschrift
status: public
title: 'Imaginary Dialogues in English: Explorations of a Literary Form'
type: book_editor
user_id: '356'
volume: 46
year: '2012'
...
---
_id: '9239'
author:
- first_name: Till
full_name: Kinzel, Till
last_name: Kinzel
- first_name: Jarmila
full_name: Mildorf, Jarmila
id: '356'
last_name: Mildorf
citation:
ama: 'Kinzel T, Mildorf J. New Perspectives on Imaginary Dialogues: An Interdisciplinary
Dialogue. In: Kinzel T, Mildorf J, eds. Imaginary Dialogues in English: Explorations
of a Literary Form. Universitätsverlag Winter; 2012:9-28.'
apa: 'Kinzel, T., & Mildorf, J. (2012). New Perspectives on Imaginary Dialogues:
An Interdisciplinary Dialogue. In T. Kinzel & J. Mildorf (Eds.), Imaginary
Dialogues in English: Explorations of a Literary Form (pp. 9–28). Universitätsverlag
Winter.'
bibtex: '@inbook{Kinzel_Mildorf_2012, place={Heidelberg}, title={New Perspectives
on Imaginary Dialogues: An Interdisciplinary Dialogue}, booktitle={Imaginary Dialogues
in English: Explorations of a Literary Form}, publisher={Universitätsverlag Winter},
author={Kinzel, Till and Mildorf, Jarmila}, editor={Kinzel, Till and Mildorf,
Jarmila}, year={2012}, pages={9–28} }'
chicago: 'Kinzel, Till, and Jarmila Mildorf. “New Perspectives on Imaginary Dialogues:
An Interdisciplinary Dialogue.” In Imaginary Dialogues in English: Explorations
of a Literary Form, edited by Till Kinzel and Jarmila Mildorf, 9–28. Heidelberg:
Universitätsverlag Winter, 2012.'
ieee: 'T. Kinzel and J. Mildorf, “New Perspectives on Imaginary Dialogues: An Interdisciplinary
Dialogue,” in Imaginary Dialogues in English: Explorations of a Literary Form,
T. Kinzel and J. Mildorf, Eds. Heidelberg: Universitätsverlag Winter, 2012, pp.
9–28.'
mla: 'Kinzel, Till, and Jarmila Mildorf. “New Perspectives on Imaginary Dialogues:
An Interdisciplinary Dialogue.” Imaginary Dialogues in English: Explorations
of a Literary Form, edited by Till Kinzel and Jarmila Mildorf, Universitätsverlag
Winter, 2012, pp. 9–28.'
short: 'T. Kinzel, J. Mildorf, in: T. Kinzel, J. Mildorf (Eds.), Imaginary Dialogues
in English: Explorations of a Literary Form, Universitätsverlag Winter, Heidelberg,
2012, pp. 9–28.'
date_created: 2019-04-16T14:29:25Z
date_updated: 2024-07-03T18:48:10Z
department:
- _id: '1'
editor:
- first_name: Till
full_name: Kinzel, Till
last_name: Kinzel
- first_name: Jarmila
full_name: Mildorf, Jarmila
last_name: Mildorf
language:
- iso: eng
page: 9-28
place: Heidelberg
publication: 'Imaginary Dialogues in English: Explorations of a Literary Form'
publisher: Universitätsverlag Winter
quality_controlled: '1'
status: public
title: 'New Perspectives on Imaginary Dialogues: An Interdisciplinary Dialogue'
type: book_chapter
user_id: '356'
year: '2012'
...
---
_id: '9240'
author:
- first_name: Jarmila
full_name: Mildorf, Jarmila
id: '356'
last_name: Mildorf
citation:
ama: 'Mildorf J. Polite Conversation, Implicatures, and Comical Effect: Jonathan
Swift and P. G. Wodehouse. In: Kinzel T, Mildorf J, eds. Imaginary Dialogues
in English: Explorations of a Literary Form. Universitätsverlag Winter; 2012:89-109.'
apa: 'Mildorf, J. (2012). Polite Conversation, Implicatures, and Comical Effect:
Jonathan Swift and P. G. Wodehouse. In T. Kinzel & J. Mildorf (Eds.), Imaginary
Dialogues in English: Explorations of a Literary Form (pp. 89–109). Universitätsverlag
Winter.'
bibtex: '@inbook{Mildorf_2012, place={Heidelberg}, title={Polite Conversation, Implicatures,
and Comical Effect: Jonathan Swift and P. G. Wodehouse}, booktitle={Imaginary
Dialogues in English: Explorations of a Literary Form}, publisher={Universitätsverlag
Winter}, author={Mildorf, Jarmila}, editor={Kinzel, Till and Mildorf, Jarmila},
year={2012}, pages={89–109} }'
chicago: 'Mildorf, Jarmila. “Polite Conversation, Implicatures, and Comical Effect:
Jonathan Swift and P. G. Wodehouse.” In Imaginary Dialogues in English: Explorations
of a Literary Form, edited by Till Kinzel and Jarmila Mildorf, 89–109. Heidelberg:
Universitätsverlag Winter, 2012.'
ieee: 'J. Mildorf, “Polite Conversation, Implicatures, and Comical Effect: Jonathan
Swift and P. G. Wodehouse,” in Imaginary Dialogues in English: Explorations
of a Literary Form, T. Kinzel and J. Mildorf, Eds. Heidelberg: Universitätsverlag
Winter, 2012, pp. 89–109.'
mla: 'Mildorf, Jarmila. “Polite Conversation, Implicatures, and Comical Effect:
Jonathan Swift and P. G. Wodehouse.” Imaginary Dialogues in English: Explorations
of a Literary Form, edited by Till Kinzel and Jarmila Mildorf, Universitätsverlag
Winter, 2012, pp. 89–109.'
short: 'J. Mildorf, in: T. Kinzel, J. Mildorf (Eds.), Imaginary Dialogues in English:
Explorations of a Literary Form, Universitätsverlag Winter, Heidelberg, 2012,
pp. 89–109.'
date_created: 2019-04-16T14:31:44Z
date_updated: 2024-07-03T18:48:31Z
department:
- _id: '1'
editor:
- first_name: Till
full_name: Kinzel, Till
last_name: Kinzel
- first_name: Jarmila
full_name: Mildorf, Jarmila
last_name: Mildorf
language:
- iso: eng
page: 89-109
place: Heidelberg
publication: 'Imaginary Dialogues in English: Explorations of a Literary Form'
publisher: Universitätsverlag Winter
quality_controlled: '1'
status: public
title: 'Polite Conversation, Implicatures, and Comical Effect: Jonathan Swift and
P. G. Wodehouse'
type: book_chapter
user_id: '356'
year: '2012'
...
---
_id: '36103'
citation:
ama: Ehland C, Berensmeyer I, Grabes H, eds. Mobility in Literature and Culture,
1500-1900. Vol Volume 28. Narr; 2012.
apa: 'Ehland, C., Berensmeyer, I., & Grabes, H. (Eds.). (2012). Mobility
in Literature and Culture, 1500-1900: Vol. Volume 28. Narr.'
bibtex: '@book{Ehland_Berensmeyer_Grabes_2012, place={Tübingen}, series={REAL Yearbook
of Research in English and American Literature}, title={Mobility in Literature
and Culture, 1500-1900}, volume={Volume 28}, publisher={Narr}, year={2012}, collection={REAL
Yearbook of Research in English and American Literature} }'
chicago: 'Ehland, Christoph, Ingo Berensmeyer, and Herbert Grabes, eds. Mobility
in Literature and Culture, 1500-1900. Vol. Volume 28. REAL Yearbook of Research
in English and American Literature. Tübingen: Narr, 2012.'
ieee: 'C. Ehland, I. Berensmeyer, and H. Grabes, Eds., Mobility in Literature
and Culture, 1500-1900, vol. Volume 28. Tübingen: Narr, 2012.'
mla: Ehland, Christoph, et al., editors. Mobility in Literature and Culture,
1500-1900. Narr, 2012.
short: C. Ehland, I. Berensmeyer, H. Grabes, eds., Mobility in Literature and Culture,
1500-1900, Narr, Tübingen, 2012.
date_created: 2023-01-11T12:44:06Z
date_updated: 2023-01-20T16:45:24Z
department:
- _id: '381'
editor:
- first_name: Christoph
full_name: Ehland, Christoph
last_name: Ehland
- first_name: Ingo
full_name: Berensmeyer, Ingo
last_name: Berensmeyer
- first_name: Herbert
full_name: Grabes, Herbert
last_name: Grabes
language:
- iso: eng
page: '341'
place: Tübingen
publication_identifier:
isbn:
- '9783823341833'
publication_status: published
publisher: Narr
quality_controlled: '1'
series_title: REAL Yearbook of Research in English and American Literature
status: public
title: Mobility in Literature and Culture, 1500-1900
type: book_editor
user_id: '20734'
volume: Volume 28
year: '2012'
...
---
_id: '1119'
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: Jörg
full_name: Schuster, Jörg
last_name: Schuster
- first_name: Despina
full_name: Kobothanassi, Despina
last_name: Kobothanassi
- first_name: Matthias
full_name: Bargel, Matthias
last_name: Bargel
citation:
ama: 'Geierhos M, Lee YS, Schuster J, Kobothanassi D, Bargel M. A Social Media Customer
Service. In: De Bra P, Grønbæk K, eds. Proceedings of the 22nd ACM Conference
on Hypertext and Hypermedia. New York, NY, USA: ACM; 2011.'
apa: 'Geierhos, M., Lee, Y. S., Schuster, J., Kobothanassi, D., & Bargel, M.
(2011). A Social Media Customer Service. In P. De Bra & K. Grønbæk (Eds.),
Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia. New
York, NY, USA: ACM.'
bibtex: '@inproceedings{Geierhos_Lee_Schuster_Kobothanassi_Bargel_2011, place={New
York, NY, USA}, title={A Social Media Customer Service}, booktitle={Proceedings
of the 22nd ACM Conference on Hypertext and Hypermedia}, publisher={ACM}, author={Geierhos,
Michaela and Lee, Yeong Su and Schuster, Jörg and Kobothanassi, Despina and Bargel,
Matthias}, editor={De Bra, Paul and Grønbæk, KajEditors}, year={2011} }'
chicago: 'Geierhos, Michaela, Yeong Su Lee, Jörg Schuster, Despina Kobothanassi,
and Matthias Bargel. “A Social Media Customer Service.” In Proceedings of the
22nd ACM Conference on Hypertext and Hypermedia, edited by Paul De Bra and
Kaj Grønbæk. New York, NY, USA: ACM, 2011.'
ieee: M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanassi, and M. Bargel, “A Social
Media Customer Service,” in Proceedings of the 22nd ACM Conference on Hypertext
and Hypermedia, Eindhoven, The Netherlands, 2011.
mla: Geierhos, Michaela, et al. “A Social Media Customer Service.” Proceedings
of the 22nd ACM Conference on Hypertext and Hypermedia, edited by Paul De
Bra and Kaj Grønbæk, ACM, 2011.
short: 'M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanassi, M. Bargel, in: P. De
Bra, K. Grønbæk (Eds.), Proceedings of the 22nd ACM Conference on Hypertext and
Hypermedia, ACM, New York, NY, USA, 2011.'
conference:
end_date: 2011-06-09
location: Eindhoven, The Netherlands
name: 22nd ACM Conference on Hypertext and Hypermedia
start_date: 2011-06-06
date_created: 2018-01-29T15:10:00Z
date_updated: 2022-01-06T06:50:57Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: 'Paul '
full_name: 'De Bra, Paul '
last_name: De Bra
- first_name: Kaj
full_name: Grønbæk, Kaj
last_name: Grønbæk
extern: '1'
language:
- iso: eng
place: New York, NY, USA
publication: Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia
publication_status: published
publisher: ACM
status: public
title: A Social Media Customer Service
type: conference
user_id: '42496'
year: '2011'
...
---
_id: '1120'
abstract:
- lang: eng
text: 'SCM is a simple, modular and flexible system for web monitoring and customer
interaction management. In our view, its main advantages are the following: It
is completely web based. It combines all technologies, data, software agents and
human agents involved in the monitoring and customer interaction process. It can
be used for messages written in any natural language. Although the prototype of
SCM is designed for classifying and processing messages about mobile-phone related
problems in social networks, SCM can easily be adapted to other text types such
as discussion board posts, blogs or emails. Unlike comparable systems, SCM uses
linguistic technologies to classify messages and recognize paraphrases of product
names. For two reasons, product name paraphrasing plays a major role in SCM: First,
product names typically have many, sometimes hundreds or thousands of intralingual
paraphrases. Secondly, product names have interlingual paraphrases: The same products
are often called or spelt differently in different countries and/or languages.
By mapping product name variants to an international canonical form, SCM allows
for answering questions like Which statements are made about this mobile phone
in which languages/in which social networks/in which countries/...? The SCM product
name paraphrasing engine is designed in such a way that standard variants are
assigned automatically, regular variants are assigned semiautomatically and idiosyncratic
variants can be added manually. With this and similar features we try to realize
our philosophy of simplicity, modularity and flexibility: Whatever can be done
automatically is done automatically. But manual intervention is always possible
and easy and it does not conflict in any way with the automatic functions of SCM.'
author:
- first_name: Jörg
full_name: Schuster, Jörg
last_name: Schuster
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: 'Despina '
full_name: 'Kobothanassi, Despina '
last_name: Kobothanassi
- first_name: Matthias
full_name: Bargel, Matthias
last_name: Bargel
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
citation:
ama: 'Schuster J, Lee YS, Kobothanassi D, Bargel M, Geierhos M. SCM - A Simple,
Modular and Flexible Customer Interaction Management System. In: International
Conference on Information Society (i-Society 2011). Piscataway, NJ, USA: IEEE;
2011:153-158.'
apa: 'Schuster, J., Lee, Y. S., Kobothanassi, D., Bargel, M., & Geierhos, M.
(2011). SCM - A Simple, Modular and Flexible Customer Interaction Management System.
In International Conference on Information Society (i-Society 2011) (pp.
153–158). Piscataway, NJ, USA: IEEE.'
bibtex: '@inproceedings{Schuster_Lee_Kobothanassi_Bargel_Geierhos_2011, place={Piscataway,
NJ, USA}, title={SCM - A Simple, Modular and Flexible Customer Interaction Management
System}, booktitle={International Conference on Information Society (i-Society
2011)}, publisher={IEEE}, author={Schuster, Jörg and Lee, Yeong Su and Kobothanassi,
Despina and Bargel, Matthias and Geierhos, Michaela}, year={2011}, pages={153–158}
}'
chicago: 'Schuster, Jörg, Yeong Su Lee, Despina Kobothanassi, Matthias Bargel,
and Michaela Geierhos. “SCM - A Simple, Modular and Flexible Customer Interaction
Management System.” In International Conference on Information Society (i-Society
2011), 153–58. Piscataway, NJ, USA: IEEE, 2011.'
ieee: J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM
- A Simple, Modular and Flexible Customer Interaction Management System,” in International
Conference on Information Society (i-Society 2011), London, UK, 2011, pp.
153–158.
mla: Schuster, Jörg, et al. “SCM - A Simple, Modular and Flexible Customer Interaction
Management System.” International Conference on Information Society (i-Society
2011), IEEE, 2011, pp. 153–58.
short: 'J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International
Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA,
2011, pp. 153–158.'
conference:
end_date: 2011-06-29
location: London, UK
name: International Conference on Information Society (i-Society 2011)
start_date: 2011-06-27
date_created: 2018-01-29T15:15:25Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
extern: '1'
keyword:
- Social Media Business Integration
- Contact Center Application Support
- Monitoring Social Conversations
- Social Customer Interaction Management
- Monitoring
- Software Agents
language:
- iso: eng
page: 153-158
place: Piscataway, NJ, USA
publication: International Conference on Information Society (i-Society 2011)
publication_identifier:
eisbn:
- '978-0-9564263-8-3 '
isbn:
- 978-1-61284-148-9
publication_status: published
publisher: IEEE
quality_controlled: '1'
status: public
title: SCM - A Simple, Modular and Flexible Customer Interaction Management System
type: conference
user_id: '42496'
year: '2011'
...
---
_id: '1121'
abstract:
- lang: eng
text: This paper presents a novel linguistic information extraction approach exploiting
analysts’ stock ratings for statistical decision making. Over a period of one
year, we gathered German stock analyst reports in order to determine market trends.
Our goal is to provide business statistics over time to illustrate market trends
for a user-selected company. We therefore recognize named entities within the
very short stock analyst reports such as organization names (e.g. BASF, BMW, Ericsson),
analyst houses (e.g. Gartner, Citigroup, Goldman Sachs), ratings (e.g. buy, sell,
hold, underperform, recommended list) and price estimations by using lexicalized
finite-state graphs, so-called local grammars. Then, company names and their acronyms
respectively have to be cross-checked against data the analysts provide. Finally,
all extracted values are compared and presented into charts with different views
depending on the evaluation criteria (e.g. by time line). Thanks to this approach
it will be easier and even more comfortable in the future to pay attention to
analysts’ buy/sell signals without reading all their reports.
author:
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
citation:
ama: 'Lee YS, Geierhos M. Buy, Sell, or Hold? Information Extraction from Stock
Analyst Reports. In: Beigl M, Christiansen H, Roth-Berghofer TR, Kofod-Petersen
A, Coventry KR, Schmidtke HR, eds. Modeling and Using Context: 7th International
and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September
26-30, 2011, Proceedings. Vol 6967. Lecture Notes in Artificial Intelligence.
Berlin, Germany: Springer; 2011:173-184. doi:10.1007/978-3-642-24279-3_19'
apa: 'Lee, Y. S., & Geierhos, M. (2011). Buy, Sell, or Hold? Information Extraction
from Stock Analyst Reports. In M. Beigl, H. Christiansen, T. R. Roth-Berghofer,
A. Kofod-Petersen, K. R. Coventry, & H. R. Schmidtke (Eds.), Modeling and
Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011,
Karlsruhe, Germany, September 26-30, 2011, Proceedings (Vol. 6967, pp. 173–184).
Berlin, Germany: Springer. https://doi.org/10.1007/978-3-642-24279-3_19'
bibtex: '@inbook{Lee_Geierhos_2011, place={Berlin, Germany}, series={Lecture Notes
in Artificial Intelligence}, title={Buy, Sell, or Hold? Information Extraction
from Stock Analyst Reports}, volume={6967}, DOI={10.1007/978-3-642-24279-3_19},
booktitle={Modeling and Using Context: 7th International and Interdisciplinary
Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings},
publisher={Springer}, author={Lee, Yeong Su and Geierhos, Michaela}, editor={Beigl,
Michael and Christiansen, Henning and Roth-Berghofer, Thomas R. and Kofod-Petersen,
Anders and Coventry, Kenny R. and Schmidtke, Hedda R.Editors}, year={2011}, pages={173–184},
collection={Lecture Notes in Artificial Intelligence} }'
chicago: 'Lee, Yeong Su, and Michaela Geierhos. “Buy, Sell, or Hold? Information
Extraction from Stock Analyst Reports.” In Modeling and Using Context: 7th
International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany,
September 26-30, 2011, Proceedings, edited by Michael Beigl, Henning Christiansen,
Thomas R. Roth-Berghofer, Anders Kofod-Petersen, Kenny R. Coventry, and Hedda
R. Schmidtke, 6967:173–84. Lecture Notes in Artificial Intelligence. Berlin, Germany:
Springer, 2011. https://doi.org/10.1007/978-3-642-24279-3_19.'
ieee: 'Y. S. Lee and M. Geierhos, “Buy, Sell, or Hold? Information Extraction from
Stock Analyst Reports,” in Modeling and Using Context: 7th International and
Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30,
2011, Proceedings, vol. 6967, M. Beigl, H. Christiansen, T. R. Roth-Berghofer,
A. Kofod-Petersen, K. R. Coventry, and H. R. Schmidtke, Eds. Berlin, Germany:
Springer, 2011, pp. 173–184.'
mla: 'Lee, Yeong Su, and Michaela Geierhos. “Buy, Sell, or Hold? Information Extraction
from Stock Analyst Reports.” Modeling and Using Context: 7th International
and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September
26-30, 2011, Proceedings, edited by Michael Beigl et al., vol. 6967, Springer,
2011, pp. 173–84, doi:10.1007/978-3-642-24279-3_19.'
short: 'Y.S. Lee, M. Geierhos, in: M. Beigl, H. Christiansen, T.R. Roth-Berghofer,
A. Kofod-Petersen, K.R. Coventry, H.R. Schmidtke (Eds.), Modeling and Using Context:
7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany,
September 26-30, 2011, Proceedings, Springer, Berlin, Germany, 2011, pp. 173–184.'
conference:
end_date: 2011-09-30
location: Karlsruhe, Germany
name: Modeling and Using Context, 7th International and Interdisciplinary Conference
(CONTEXT 2011)
start_date: 2011-09-26
date_created: 2018-01-29T15:36:30Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
doi: 10.1007/978-3-642-24279-3_19
editor:
- first_name: Michael
full_name: Beigl, Michael
last_name: Beigl
- first_name: Henning
full_name: Christiansen, Henning
last_name: Christiansen
- first_name: Thomas R.
full_name: Roth-Berghofer, Thomas R.
last_name: Roth-Berghofer
- first_name: Anders
full_name: Kofod-Petersen, Anders
last_name: Kofod-Petersen
- first_name: Kenny R.
full_name: Coventry, Kenny R.
last_name: Coventry
- first_name: Hedda R.
full_name: Schmidtke, Hedda R.
last_name: Schmidtke
extern: '1'
intvolume: ' 6967'
language:
- iso: eng
page: 173-184
place: Berlin, Germany
publication: 'Modeling and Using Context: 7th International and Interdisciplinary
Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings'
publication_identifier:
isbn:
- '9783642242786'
publication_status: published
publisher: Springer
quality_controlled: '1'
series_title: Lecture Notes in Artificial Intelligence
status: public
title: Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports
type: book_chapter
user_id: '42496'
volume: 6967
year: '2011'
...
---
_id: '1122'
abstract:
- lang: eng
text: Within this paper, we will describe a new approach to customer interaction
management by integrating social networking channels into existing business processes.
Until now, contact center agents still read these messages and forward them to
the persons in charge of customer’s in the company. But with the introduction
of Web 2.0 and social networking clients are more likely to communicate with the
companies via Facebook and Twitter instead of filling data in contact forms or
sending e-mail requests. In order to maintain an active communication with international
clients via social media, the multilingual consumer contacts have to be categorized
and then automatically assigned to the corresponding business processes (e.g.
technicalservice, shipping, marketing, and accounting). This allows the company
to follow general trends in customer opinions on the Internet, but also record
two-sided communication for customer relationship management.
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: Matthias
full_name: Bargel, Matthias
last_name: Bargel
citation:
ama: 'Geierhos M, Lee YS, Bargel M. Processing Multilingual Customer Contacts via
Social Media. In: Hedeland H, Schmidt T, Wörner K, eds. Multilingual Resources,
Multilingual Applications: Proceedings of the Conference of the German Society
for Computational Linguistics and Language Technology (GSCL) 2011. Vol 96.
Arbeiten zur Mehrsprachigkeit - Folge B. Hamburg, Germany: University of Hamburg;
2011:219-222.'
apa: 'Geierhos, M., Lee, Y. S., & Bargel, M. (2011). Processing Multilingual
Customer Contacts via Social Media. In H. Hedeland, T. Schmidt, & K. Wörner
(Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011 (Vol. 96, pp. 219–222). Hamburg, Germany: University of Hamburg.'
bibtex: '@inproceedings{Geierhos_Lee_Bargel_2011, place={Hamburg, Germany}, series={Arbeiten
zur Mehrsprachigkeit - Folge B}, title={Processing Multilingual Customer Contacts
via Social Media}, volume={96}, booktitle={Multilingual Resources, Multilingual
Applications: Proceedings of the Conference of the German Society for Computational
Linguistics and Language Technology (GSCL) 2011}, publisher={University of Hamburg},
author={Geierhos, Michaela and Lee, Yeong Su and Bargel, Matthias}, editor={Hedeland,
Hanna and Schmidt, Thomas and Wörner, KaiEditors}, year={2011}, pages={219–222},
collection={Arbeiten zur Mehrsprachigkeit - Folge B} }'
chicago: 'Geierhos, Michaela, Yeong Su Lee, and Matthias Bargel. “Processing Multilingual
Customer Contacts via Social Media.” In Multilingual Resources, Multilingual
Applications: Proceedings of the Conference of the German Society for Computational
Linguistics and Language Technology (GSCL) 2011, edited by Hanna Hedeland,
Thomas Schmidt, and Kai Wörner, 96:219–22. Arbeiten Zur Mehrsprachigkeit - Folge
B. Hamburg, Germany: University of Hamburg, 2011.'
ieee: 'M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer
Contacts via Social Media,” in Multilingual Resources, Multilingual Applications:
Proceedings of the Conference of the German Society for Computational Linguistics
and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp.
219–222.'
mla: 'Geierhos, Michaela, et al. “Processing Multilingual Customer Contacts via
Social Media.” Multilingual Resources, Multilingual Applications: Proceedings
of the Conference of the German Society for Computational Linguistics and Language
Technology (GSCL) 2011, edited by Hanna Hedeland et al., vol. 96, University
of Hamburg, 2011, pp. 219–22.'
short: 'M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner
(Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.'
conference:
end_date: 2011-09-30
location: Hamburg, Germany
name: Conference of the German Society for Computational Linguistics and Language
Technology (GSCL 2011)
start_date: 2011-09-28
date_created: 2018-01-29T15:48:34Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: Hanna
full_name: Hedeland, Hanna
last_name: Hedeland
- first_name: Thomas
full_name: Schmidt, Thomas
last_name: Schmidt
- first_name: Kai
full_name: Wörner, Kai
last_name: Wörner
extern: '1'
intvolume: ' 96'
keyword:
- Classification of Multilingual Customer Contacts
- Contact Center Application Support
- Social Media Business Integration
language:
- iso: eng
main_file_link:
- open_access: '1'
url: http://exmaralda.org/gscl2011/downloads/AZM96.pdf
oa: '1'
page: 219-222
place: Hamburg, Germany
publication: 'Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011'
publication_identifier:
issn:
- 0176-599X
publication_status: published
publisher: University of Hamburg
quality_controlled: '1'
series_title: Arbeiten zur Mehrsprachigkeit - Folge B
status: public
title: Processing Multilingual Customer Contacts via Social Media
type: conference
user_id: '42496'
volume: 96
year: '2011'
...
---
_id: '1123'
abstract:
- lang: eng
text: "Within this paper, we describe the special requirements of a semantic annotation
scheme used for biographical event\r\nextraction in the framework of the Europeancollaborative
research project Biographe. This annotationscheme supports interlingual search
for people due to its multilingual support covering four languages such as English,
German, French and Dutch."
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
- first_name: Jean-Leon
full_name: Bouraoui, Jean-Leon
last_name: Bouraoui
- first_name: Patrick
full_name: Watrin, Patrick
last_name: Watrin
citation:
ama: 'Geierhos M, Bouraoui J-L, Watrin P. Towards Multilingual Biographical Event
Extraction. In: Hedeland H, Schmidt T, Wörner K, eds. Multilingual Resources,
Multilingual Applications. Proceedings of the Conference of the German Society
for Computational Linguistics and Language Technology (GSCL) 2011. Vol 96.
Arbeiten zur Mehrsprachigkeit - Folge B. Hamburg, Germany: University of Hamburg;
2011:45-50.'
apa: 'Geierhos, M., Bouraoui, J.-L., & Watrin, P. (2011). Towards Multilingual
Biographical Event Extraction. In H. Hedeland, T. Schmidt, & K. Wörner (Eds.),
Multilingual Resources, Multilingual Applications. Proceedings of the Conference
of the German Society for Computational Linguistics and Language Technology (GSCL)
2011 (Vol. 96, pp. 45–50). Hamburg, Germany: University of Hamburg.'
bibtex: '@inproceedings{Geierhos_Bouraoui_Watrin_2011, place={Hamburg, Germany},
series={Arbeiten zur Mehrsprachigkeit - Folge B}, title={Towards Multilingual
Biographical Event Extraction}, volume={96}, booktitle={Multilingual Resources,
Multilingual Applications. Proceedings of the Conference of the German Society
for Computational Linguistics and Language Technology (GSCL) 2011}, publisher={University
of Hamburg}, author={Geierhos, Michaela and Bouraoui, Jean-Leon and Watrin, Patrick},
editor={Hedeland, Hanna and Schmidt, Thomas and Wörner, KaiEditors}, year={2011},
pages={45–50}, collection={Arbeiten zur Mehrsprachigkeit - Folge B} }'
chicago: 'Geierhos, Michaela, Jean-Leon Bouraoui, and Patrick Watrin. “Towards Multilingual
Biographical Event Extraction.” In Multilingual Resources, Multilingual Applications.
Proceedings of the Conference of the German Society for Computational Linguistics
and Language Technology (GSCL) 2011, edited by Hanna Hedeland, Thomas Schmidt,
and Kai Wörner, 96:45–50. Arbeiten Zur Mehrsprachigkeit - Folge B. Hamburg, Germany:
University of Hamburg, 2011.'
ieee: M. Geierhos, J.-L. Bouraoui, and P. Watrin, “Towards Multilingual Biographical
Event Extraction,” in Multilingual Resources, Multilingual Applications. Proceedings
of the Conference of the German Society for Computational Linguistics and Language
Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp. 45–50.
mla: Geierhos, Michaela, et al. “Towards Multilingual Biographical Event Extraction.”
Multilingual Resources, Multilingual Applications. Proceedings of the Conference
of the German Society for Computational Linguistics and Language Technology (GSCL)
2011, edited by Hanna Hedeland et al., vol. 96, University of Hamburg, 2011,
pp. 45–50.
short: 'M. Geierhos, J.-L. Bouraoui, P. Watrin, in: H. Hedeland, T. Schmidt, K.
Wörner (Eds.), Multilingual Resources, Multilingual Applications. Proceedings
of the Conference of the German Society for Computational Linguistics and Language
Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 45–50.'
conference:
end_date: 2011-09-30
location: Hamburg, Germany
name: Conference of the German Society for Computational Linguistics and Language
Technology (GSCL 2011)
start_date: 2011-09-28
date_created: 2018-01-29T16:06:38Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: Hanna
full_name: Hedeland, Hanna
last_name: Hedeland
- first_name: Thomas
full_name: Schmidt, Thomas
last_name: Schmidt
- first_name: Kai
full_name: Wörner, Kai
last_name: Wörner
extern: '1'
intvolume: ' 96'
keyword:
- Biographical Event Extraction for Interlingual People Search
- Semantic Annotation Scheme
language:
- iso: eng
main_file_link:
- open_access: '1'
url: http://exmaralda.org/gscl2011/downloads/AZM96.pdf
oa: '1'
page: 45-50
place: Hamburg, Germany
publication: Multilingual Resources, Multilingual Applications. Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011
publication_identifier:
issn:
- 0176-599X
publication_status: published
publisher: University of Hamburg
quality_controlled: '1'
series_title: Arbeiten zur Mehrsprachigkeit - Folge B
status: public
title: Towards Multilingual Biographical Event Extraction
type: conference
user_id: '42496'
volume: 96
year: '2011'
...
---
_id: '1125'
abstract:
- lang: eng
text: Since customers first share their problems with a social networking community
before directly addressing a company, social networking sites such as Facebook,
Twitter, MySpace or Foursquare will be the interface between customer and company.
For this reason, it is assumed that social networks will evolve into a common
communication channel – not only between individuals but also between customers
and companies. However, social networking has not yet been integrated into customer
interaction management (CIM) tools. In general, a CIM application is used by the
agents in a contact centre while communicating with the customers. Such systems
handle communication across multiple different channels, such as e-mail, telephone,
Instant Messaging, letter etc. What we do now is to integrate social networking
into CIM applications by adding another communication channel. This allows the
company to follow general trends in customer opinions on the Internet, but also
record two-sided communication for customer service management and the company’s
response will be delivered through the customer’s preferred social networking
site.
article_type: original
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
citation:
ama: 'Geierhos M. Customer Interaction 2.0: Adopting Social Media as Customer Service
Channel. Journal of Advances in Information Technology. 2011;2(4):222-233.
doi:10.4304/jait.2.4.222-233'
apa: 'Geierhos, M. (2011). Customer Interaction 2.0: Adopting Social Media as Customer
Service Channel. Journal of Advances in Information Technology, 2(4),
222–233. https://doi.org/10.4304/jait.2.4.222-233'
bibtex: '@article{Geierhos_2011, title={Customer Interaction 2.0: Adopting Social
Media as Customer Service Channel}, volume={2}, DOI={10.4304/jait.2.4.222-233},
number={4}, journal={Journal of Advances in Information Technology}, publisher={Engineering
and Technology Publishing (ETPub)}, author={Geierhos, Michaela}, year={2011},
pages={222–233} }'
chicago: 'Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as
Customer Service Channel.” Journal of Advances in Information Technology
2, no. 4 (2011): 222–33. https://doi.org/10.4304/jait.2.4.222-233.'
ieee: 'M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer
Service Channel,” Journal of Advances in Information Technology, vol. 2,
no. 4, pp. 222–233, 2011.'
mla: 'Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as Customer
Service Channel.” Journal of Advances in Information Technology, vol. 2,
no. 4, Engineering and Technology Publishing (ETPub), 2011, pp. 222–33, doi:10.4304/jait.2.4.222-233.'
short: M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
date_created: 2018-01-29T16:33:55Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
doi: 10.4304/jait.2.4.222-233
extern: '1'
intvolume: ' 2'
issue: '4'
keyword:
- Social Media Business Integration
- Multichannel Customer Interaction Management
- Contact Centre Application Support
language:
- iso: eng
page: 222-233
publication: Journal of Advances in Information Technology
publication_identifier:
issn:
- '17982340'
publication_status: published
publisher: Engineering and Technology Publishing (ETPub)
quality_controlled: '1'
status: public
title: 'Customer Interaction 2.0: Adopting Social Media as Customer Service Channel'
type: journal_article
user_id: '42496'
volume: 2
year: '2011'
...
---
_id: '17692'
author:
- first_name: Ilka
full_name: Mindt, Ilka
id: '32079'
last_name: Mindt
citation:
ama: 'Mindt I. Adjective Complementation by That-Clauses: An Empirical Study.
Amsterdam: Benjamins; 2011.'
apa: 'Mindt, I. (2011). Adjective complementation by that-clauses: An empirical
study. Amsterdam: Benjamins.'
bibtex: '@book{Mindt_2011, place={Amsterdam}, title={Adjective complementation by
that-clauses: An empirical study}, publisher={Benjamins}, author={Mindt, Ilka},
year={2011} }'
chicago: 'Mindt, Ilka. Adjective Complementation by That-Clauses: An Empirical
Study. Amsterdam: Benjamins, 2011.'
ieee: 'I. Mindt, Adjective complementation by that-clauses: An empirical study.
Amsterdam: Benjamins, 2011.'
mla: 'Mindt, Ilka. Adjective Complementation by That-Clauses: An Empirical Study.
Benjamins, 2011.'
short: 'I. Mindt, Adjective Complementation by That-Clauses: An Empirical Study,
Benjamins, Amsterdam, 2011.'
date_created: 2020-08-07T07:20:21Z
date_updated: 2022-01-06T06:53:17Z
department:
- _id: '384'
language:
- iso: eng
place: Amsterdam
publisher: Benjamins
status: public
title: 'Adjective complementation by that-clauses: An empirical study'
type: book
user_id: '14932'
year: '2011'
...
---
_id: '17891'
author:
- first_name: Ilka
full_name: Mindt, Ilka
id: '32079'
last_name: Mindt
- first_name: Hans
full_name: Lindquist, Hans
last_name: Lindquist
citation:
ama: Mindt I, Lindquist H. Corpus Linguistics and the Description of English. ICAME
Journal 35. 2011:242-247.
apa: Mindt, I., & Lindquist, H. (2011). Corpus Linguistics and the Description
of English. ICAME Journal 35, 242–247.
bibtex: '@article{Mindt_Lindquist_2011, title={Corpus Linguistics and the Description
of English}, journal={ICAME Journal 35}, publisher={Edinburgh University Press,
2009}, author={Mindt, Ilka and Lindquist, Hans}, year={2011}, pages={242–247}
}'
chicago: Mindt, Ilka, and Hans Lindquist. “Corpus Linguistics and the Description
of English.” ICAME Journal 35, 2011, 242–47.
ieee: I. Mindt and H. Lindquist, “Corpus Linguistics and the Description of English,”
ICAME Journal 35, pp. 242–247, 2011.
mla: Mindt, Ilka, and Hans Lindquist. “Corpus Linguistics and the Description of
English.” ICAME Journal 35, Edinburgh University Press, 2009, 2011, pp.
242–47.
short: I. Mindt, H. Lindquist, ICAME Journal 35 (2011) 242–247.
date_created: 2020-08-13T06:32:13Z
date_updated: 2022-01-06T06:53:22Z
department:
- _id: '384'
language:
- iso: eng
page: 242 - 247
publication: ICAME Journal 35
publisher: Edinburgh University Press, 2009
status: public
title: Corpus Linguistics and the Description of English
type: journal_article
user_id: '21240'
year: '2011'
...
---
_id: '17894'
author:
- first_name: Ilka
full_name: Mindt, Ilka
id: '32079'
last_name: Mindt
- first_name: Joybrato
full_name: Mukherjee, Joybrato
last_name: Mukherjee
citation:
ama: "Mindt I, Mukherjee J. Anglistische Korpuslinguistik. Eine \tEinführung. Grundlagen
der Anglistik und Amerikanistik 33. In: Anglistik. International Journal of
English Studies, 22, 1. Berlin: Erich Schmidt Verlag, 2009; 2011:205-206."
apa: "Mindt, I., & Mukherjee, J. (2011). Anglistische Korpuslinguistik. Eine
\tEinführung. Grundlagen der Anglistik und Amerikanistik 33. In Anglistik.
International Journal of English Studies, 22, 1 (pp. 205–206). Berlin: Erich
Schmidt Verlag, 2009."
bibtex: "@inbook{Mindt_Mukherjee_2011, place={Berlin}, title={Anglistische Korpuslinguistik.
Eine \tEinführung. Grundlagen der Anglistik und Amerikanistik 33}, booktitle={Anglistik.
International Journal of English Studies, 22, 1}, publisher={Erich Schmidt Verlag,
2009}, author={Mindt, Ilka and Mukherjee, Joybrato}, year={2011}, pages={205–206}
}"
chicago: "Mindt, Ilka, and Joybrato Mukherjee. “Anglistische Korpuslinguistik. Eine
\tEinführung. Grundlagen der Anglistik und Amerikanistik 33.” In Anglistik.
International Journal of English Studies, 22, 1, 205–6. Berlin: Erich Schmidt
Verlag, 2009, 2011."
ieee: "I. Mindt and J. Mukherjee, “Anglistische Korpuslinguistik. Eine \tEinführung.
Grundlagen der Anglistik und Amerikanistik 33,” in Anglistik. International
Journal of English Studies, 22, 1, Berlin: Erich Schmidt Verlag, 2009, 2011,
pp. 205–206."
mla: "Mindt, Ilka, and Joybrato Mukherjee. “Anglistische Korpuslinguistik. Eine
\tEinführung. Grundlagen der Anglistik und Amerikanistik 33.” Anglistik. International
Journal of English Studies, 22, 1, Erich Schmidt Verlag, 2009, 2011, pp. 205–06."
short: 'I. Mindt, J. Mukherjee, in: Anglistik. International Journal of English
Studies, 22, 1, Erich Schmidt Verlag, 2009, Berlin, 2011, pp. 205–206.'
date_created: 2020-08-13T06:40:42Z
date_updated: 2022-01-06T06:53:22Z
department:
- _id: '384'
language:
- iso: ger
page: 205 - 206
place: Berlin
publication: Anglistik. International Journal of English Studies, 22, 1
publisher: Erich Schmidt Verlag, 2009
status: public
title: "Anglistische Korpuslinguistik. Eine \tEinführung. Grundlagen der Anglistik
und Amerikanistik 33"
type: book_chapter
user_id: '21240'
year: '2011'
...