---
_id: '9240'
author:
- first_name: Jarmila
  full_name: Mildorf, Jarmila
  id: '356'
  last_name: Mildorf
citation:
  ama: 'Mildorf J. Polite Conversation, Implicatures, and Comical Effect: Jonathan
    Swift and P. G. Wodehouse. In: Kinzel T, Mildorf J, eds. <i>Imaginary Dialogues
    in English: Explorations of a Literary Form</i>. Universitätsverlag Winter; 2012:89-109.'
  apa: 'Mildorf, J. (2012). Polite Conversation, Implicatures, and Comical Effect:
    Jonathan Swift and P. G. Wodehouse. In T. Kinzel &#38; J. Mildorf (Eds.), <i>Imaginary
    Dialogues in English: Explorations of a Literary Form</i> (pp. 89–109). Universitätsverlag
    Winter.'
  bibtex: '@inbook{Mildorf_2012, place={Heidelberg}, title={Polite Conversation, Implicatures,
    and Comical Effect: Jonathan Swift and P. G. Wodehouse}, booktitle={Imaginary
    Dialogues in English: Explorations of a Literary Form}, publisher={Universitätsverlag
    Winter}, author={Mildorf, Jarmila}, editor={Kinzel, Till and Mildorf, Jarmila},
    year={2012}, pages={89–109} }'
  chicago: 'Mildorf, Jarmila. “Polite Conversation, Implicatures, and Comical Effect:
    Jonathan Swift and P. G. Wodehouse.” In <i>Imaginary Dialogues in English: Explorations
    of a Literary Form</i>, edited by Till Kinzel and Jarmila Mildorf, 89–109. Heidelberg:
    Universitätsverlag Winter, 2012.'
  ieee: 'J. Mildorf, “Polite Conversation, Implicatures, and Comical Effect: Jonathan
    Swift and P. G. Wodehouse,” in <i>Imaginary Dialogues in English: Explorations
    of a Literary Form</i>, T. Kinzel and J. Mildorf, Eds. Heidelberg: Universitätsverlag
    Winter, 2012, pp. 89–109.'
  mla: 'Mildorf, Jarmila. “Polite Conversation, Implicatures, and Comical Effect:
    Jonathan Swift and P. G. Wodehouse.” <i>Imaginary Dialogues in English: Explorations
    of a Literary Form</i>, edited by Till Kinzel and Jarmila Mildorf, Universitätsverlag
    Winter, 2012, pp. 89–109.'
  short: 'J. Mildorf, in: T. Kinzel, J. Mildorf (Eds.), Imaginary Dialogues in English:
    Explorations of a Literary Form, Universitätsverlag Winter, Heidelberg, 2012,
    pp. 89–109.'
date_created: 2019-04-16T14:31:44Z
date_updated: 2024-07-03T18:48:31Z
department:
- _id: '1'
editor:
- first_name: Till
  full_name: Kinzel, Till
  last_name: Kinzel
- first_name: Jarmila
  full_name: Mildorf, Jarmila
  last_name: Mildorf
language:
- iso: eng
page: 89-109
place: Heidelberg
publication: 'Imaginary Dialogues in English: Explorations of a Literary Form'
publisher: Universitätsverlag Winter
quality_controlled: '1'
status: public
title: 'Polite Conversation, Implicatures, and Comical Effect: Jonathan Swift and
  P. G. Wodehouse'
type: book_chapter
user_id: '356'
year: '2012'
...
---
_id: '36103'
citation:
  ama: Ehland C, Berensmeyer I, Grabes H, eds. <i>Mobility in Literature and Culture,
    1500-1900</i>. Vol Volume 28. Narr; 2012.
  apa: 'Ehland, C., Berensmeyer, I., &#38; Grabes, H. (Eds.). (2012). <i>Mobility
    in Literature and Culture, 1500-1900: Vol. Volume 28</i>. Narr.'
  bibtex: '@book{Ehland_Berensmeyer_Grabes_2012, place={Tübingen}, series={REAL Yearbook
    of Research in English and American Literature}, title={Mobility in Literature
    and Culture, 1500-1900}, volume={Volume 28}, publisher={Narr}, year={2012}, collection={REAL
    Yearbook of Research in English and American Literature} }'
  chicago: 'Ehland, Christoph, Ingo Berensmeyer, and Herbert Grabes, eds. <i>Mobility
    in Literature and Culture, 1500-1900</i>. Vol. Volume 28. REAL Yearbook of Research
    in English and American Literature. Tübingen: Narr, 2012.'
  ieee: 'C. Ehland, I. Berensmeyer, and H. Grabes, Eds., <i>Mobility in Literature
    and Culture, 1500-1900</i>, vol. Volume 28. Tübingen: Narr, 2012.'
  mla: Ehland, Christoph, et al., editors. <i>Mobility in Literature and Culture,
    1500-1900</i>. Narr, 2012.
  short: C. Ehland, I. Berensmeyer, H. Grabes, eds., Mobility in Literature and Culture,
    1500-1900, Narr, Tübingen, 2012.
date_created: 2023-01-11T12:44:06Z
date_updated: 2023-01-20T16:45:24Z
department:
- _id: '381'
editor:
- first_name: Christoph
  full_name: Ehland, Christoph
  last_name: Ehland
- first_name: Ingo
  full_name: Berensmeyer, Ingo
  last_name: Berensmeyer
- first_name: Herbert
  full_name: Grabes, Herbert
  last_name: Grabes
language:
- iso: eng
page: '341'
place: Tübingen
publication_identifier:
  isbn:
  - '9783823341833'
publication_status: published
publisher: Narr
quality_controlled: '1'
series_title: REAL Yearbook of Research in English and American Literature
status: public
title: Mobility in Literature and Culture, 1500-1900
type: book_editor
user_id: '20734'
volume: Volume 28
year: '2012'
...
---
_id: '1119'
author:
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
- first_name: Yeong Su
  full_name: Lee, Yeong Su
  last_name: Lee
- first_name: Jörg
  full_name: Schuster, Jörg
  last_name: Schuster
- first_name: Despina
  full_name: Kobothanassi, Despina
  last_name: Kobothanassi
- first_name: Matthias
  full_name: Bargel, Matthias
  last_name: Bargel
citation:
  ama: 'Geierhos M, Lee YS, Schuster J, Kobothanassi D, Bargel M. A Social Media Customer
    Service. In: De Bra P, Grønbæk K, eds. <i>Proceedings of the 22nd ACM Conference
    on Hypertext and Hypermedia</i>. New York, NY, USA: ACM; 2011.'
  apa: 'Geierhos, M., Lee, Y. S., Schuster, J., Kobothanassi, D., &#38; Bargel, M.
    (2011). A Social Media Customer Service. In P. De Bra &#38; K. Grønbæk (Eds.),
    <i>Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia</i>. New
    York, NY, USA: ACM.'
  bibtex: '@inproceedings{Geierhos_Lee_Schuster_Kobothanassi_Bargel_2011, place={New
    York, NY, USA}, title={A Social Media Customer Service}, booktitle={Proceedings
    of the 22nd ACM Conference on Hypertext and Hypermedia}, publisher={ACM}, author={Geierhos,
    Michaela and Lee, Yeong Su and Schuster, Jörg and Kobothanassi, Despina and Bargel,
    Matthias}, editor={De Bra, Paul  and Grønbæk, KajEditors}, year={2011} }'
  chicago: 'Geierhos, Michaela, Yeong Su Lee, Jörg Schuster, Despina Kobothanassi,
    and Matthias Bargel. “A Social Media Customer Service.” In <i>Proceedings of the
    22nd ACM Conference on Hypertext and Hypermedia</i>, edited by Paul  De Bra and
    Kaj Grønbæk. New York, NY, USA: ACM, 2011.'
  ieee: M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanassi, and M. Bargel, “A Social
    Media Customer Service,” in <i>Proceedings of the 22nd ACM Conference on Hypertext
    and Hypermedia</i>, Eindhoven, The Netherlands, 2011.
  mla: Geierhos, Michaela, et al. “A Social Media Customer Service.” <i>Proceedings
    of the 22nd ACM Conference on Hypertext and Hypermedia</i>, edited by Paul  De
    Bra and Kaj Grønbæk, ACM, 2011.
  short: 'M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanassi, M. Bargel, in: P. De
    Bra, K. Grønbæk (Eds.), Proceedings of the 22nd ACM Conference on Hypertext and
    Hypermedia, ACM, New York, NY, USA, 2011.'
conference:
  end_date: 2011-06-09
  location: Eindhoven, The Netherlands
  name: 22nd ACM Conference on Hypertext and Hypermedia
  start_date: 2011-06-06
date_created: 2018-01-29T15:10:00Z
date_updated: 2022-01-06T06:50:57Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: 'Paul '
  full_name: 'De Bra, Paul '
  last_name: De Bra
- first_name: Kaj
  full_name: Grønbæk, Kaj
  last_name: Grønbæk
extern: '1'
language:
- iso: eng
place: New York, NY, USA
publication: Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia
publication_status: published
publisher: ACM
status: public
title: A Social Media Customer Service
type: conference
user_id: '42496'
year: '2011'
...
---
_id: '1120'
abstract:
- lang: eng
  text: 'SCM is a simple, modular and flexible system for web monitoring and customer
    interaction management. In our view, its main advantages are the following: It
    is completely web based. It combines all technologies, data, software agents and
    human agents involved in the monitoring and customer interaction process. It can
    be used for messages written in any natural language. Although the prototype of
    SCM is designed for classifying and processing messages about mobile-phone related
    problems in social networks, SCM can easily be adapted to other text types such
    as discussion board posts, blogs or emails. Unlike comparable systems, SCM uses
    linguistic technologies to classify messages and recognize paraphrases of product
    names. For two reasons, product name paraphrasing plays a major role in SCM: First,
    product names typically have many, sometimes hundreds or thousands of intralingual
    paraphrases. Secondly, product names have interlingual paraphrases: The same products
    are often called or spelt differently in different countries and/or languages.
    By mapping product name variants to an international canonical form, SCM allows
    for answering questions like Which statements are made about this mobile phone
    in which languages/in which social networks/in which countries/...? The SCM product
    name paraphrasing engine is designed in such a way that standard variants are
    assigned automatically, regular variants are assigned semiautomatically and idiosyncratic
    variants can be added manually. With this and similar features we try to realize
    our philosophy of simplicity, modularity and flexibility: Whatever can be done
    automatically is done automatically. But manual intervention is always possible
    and easy and it does not conflict in any way with the automatic functions of SCM.'
author:
- first_name: Jörg
  full_name: Schuster, Jörg
  last_name: Schuster
- first_name: Yeong Su
  full_name: Lee, Yeong Su
  last_name: Lee
- first_name: 'Despina '
  full_name: 'Kobothanassi, Despina '
  last_name: Kobothanassi
- first_name: Matthias
  full_name: Bargel, Matthias
  last_name: Bargel
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
citation:
  ama: 'Schuster J, Lee YS, Kobothanassi D, Bargel M, Geierhos M. SCM - A Simple,
    Modular and Flexible Customer Interaction Management System. In: <i>International
    Conference on Information Society (i-Society 2011)</i>. Piscataway, NJ, USA: IEEE;
    2011:153-158.'
  apa: 'Schuster, J., Lee, Y. S., Kobothanassi, D., Bargel, M., &#38; Geierhos, M.
    (2011). SCM - A Simple, Modular and Flexible Customer Interaction Management System.
    In <i>International Conference on Information Society (i-Society 2011)</i> (pp.
    153–158). Piscataway, NJ, USA: IEEE.'
  bibtex: '@inproceedings{Schuster_Lee_Kobothanassi_Bargel_Geierhos_2011, place={Piscataway,
    NJ, USA}, title={SCM - A Simple, Modular and Flexible Customer Interaction Management
    System}, booktitle={International Conference on Information Society (i-Society
    2011)}, publisher={IEEE}, author={Schuster, Jörg and Lee, Yeong Su and Kobothanassi,
    Despina  and Bargel, Matthias and Geierhos, Michaela}, year={2011}, pages={153–158}
    }'
  chicago: 'Schuster, Jörg, Yeong Su Lee, Despina  Kobothanassi, Matthias Bargel,
    and Michaela Geierhos. “SCM - A Simple, Modular and Flexible Customer Interaction
    Management System.” In <i>International Conference on Information Society (i-Society
    2011)</i>, 153–58. Piscataway, NJ, USA: IEEE, 2011.'
  ieee: J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM
    - A Simple, Modular and Flexible Customer Interaction Management System,” in <i>International
    Conference on Information Society (i-Society 2011)</i>, London, UK, 2011, pp.
    153–158.
  mla: Schuster, Jörg, et al. “SCM - A Simple, Modular and Flexible Customer Interaction
    Management System.” <i>International Conference on Information Society (i-Society
    2011)</i>, IEEE, 2011, pp. 153–58.
  short: 'J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International
    Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA,
    2011, pp. 153–158.'
conference:
  end_date: 2011-06-29
  location: London, UK
  name: International Conference on Information Society (i-Society 2011)
  start_date: 2011-06-27
date_created: 2018-01-29T15:15:25Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
extern: '1'
keyword:
- Social Media Business Integration
- Contact Center Application Support
- Monitoring Social Conversations
- Social Customer Interaction Management
- Monitoring
- Software Agents
language:
- iso: eng
page: 153-158
place: Piscataway, NJ, USA
publication: International Conference on Information Society (i-Society 2011)
publication_identifier:
  eisbn:
  - '978-0-9564263-8-3 '
  isbn:
  - 978-1-61284-148-9
publication_status: published
publisher: IEEE
quality_controlled: '1'
status: public
title: SCM - A Simple, Modular and Flexible Customer Interaction Management System
type: conference
user_id: '42496'
year: '2011'
...
---
_id: '1121'
abstract:
- lang: eng
  text: This paper presents a novel linguistic information extraction approach exploiting
    analysts’ stock ratings for statistical decision making. Over a period of one
    year, we gathered German stock analyst reports in order to determine market trends.
    Our goal is to provide business statistics over time to illustrate market trends
    for a user-selected company. We therefore recognize named entities within the
    very short stock analyst reports such as organization names (e.g. BASF, BMW, Ericsson),
    analyst houses (e.g. Gartner, Citigroup, Goldman Sachs), ratings (e.g. buy, sell,
    hold, underperform, recommended list) and price estimations by using lexicalized
    finite-state graphs, so-called local grammars. Then, company names and their acronyms
    respectively have to be cross-checked against data the analysts provide. Finally,
    all extracted values are compared and presented into charts with different views
    depending on the evaluation criteria (e.g. by time line). Thanks to this approach
    it will be easier and even more comfortable in the future to pay attention to
    analysts’ buy/sell signals without reading all their reports.
author:
- first_name: Yeong Su
  full_name: Lee, Yeong Su
  last_name: Lee
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
citation:
  ama: 'Lee YS, Geierhos M. Buy, Sell, or Hold? Information Extraction from Stock
    Analyst Reports. In: Beigl M, Christiansen H, Roth-Berghofer TR, Kofod-Petersen
    A, Coventry KR, Schmidtke HR, eds. <i>Modeling and Using Context: 7th International
    and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September
    26-30, 2011, Proceedings</i>. Vol 6967. Lecture Notes in Artificial Intelligence.
    Berlin, Germany: Springer; 2011:173-184. doi:<a href="https://doi.org/10.1007/978-3-642-24279-3_19">10.1007/978-3-642-24279-3_19</a>'
  apa: 'Lee, Y. S., &#38; Geierhos, M. (2011). Buy, Sell, or Hold? Information Extraction
    from Stock Analyst Reports. In M. Beigl, H. Christiansen, T. R. Roth-Berghofer,
    A. Kofod-Petersen, K. R. Coventry, &#38; H. R. Schmidtke (Eds.), <i>Modeling and
    Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011,
    Karlsruhe, Germany, September 26-30, 2011, Proceedings</i> (Vol. 6967, pp. 173–184).
    Berlin, Germany: Springer. <a href="https://doi.org/10.1007/978-3-642-24279-3_19">https://doi.org/10.1007/978-3-642-24279-3_19</a>'
  bibtex: '@inbook{Lee_Geierhos_2011, place={Berlin, Germany}, series={Lecture Notes
    in Artificial Intelligence}, title={Buy, Sell, or Hold? Information Extraction
    from Stock Analyst Reports}, volume={6967}, DOI={<a href="https://doi.org/10.1007/978-3-642-24279-3_19">10.1007/978-3-642-24279-3_19</a>},
    booktitle={Modeling and Using Context: 7th International and Interdisciplinary
    Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings},
    publisher={Springer}, author={Lee, Yeong Su and Geierhos, Michaela}, editor={Beigl,
    Michael and Christiansen, Henning and Roth-Berghofer, Thomas R. and Kofod-Petersen,
    Anders and Coventry, Kenny R. and Schmidtke, Hedda R.Editors}, year={2011}, pages={173–184},
    collection={Lecture Notes in Artificial Intelligence} }'
  chicago: 'Lee, Yeong Su, and Michaela Geierhos. “Buy, Sell, or Hold? Information
    Extraction from Stock Analyst Reports.” In <i>Modeling and Using Context: 7th
    International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany,
    September 26-30, 2011, Proceedings</i>, edited by Michael Beigl, Henning Christiansen,
    Thomas R. Roth-Berghofer, Anders Kofod-Petersen, Kenny R. Coventry, and Hedda
    R. Schmidtke, 6967:173–84. Lecture Notes in Artificial Intelligence. Berlin, Germany:
    Springer, 2011. <a href="https://doi.org/10.1007/978-3-642-24279-3_19">https://doi.org/10.1007/978-3-642-24279-3_19</a>.'
  ieee: 'Y. S. Lee and M. Geierhos, “Buy, Sell, or Hold? Information Extraction from
    Stock Analyst Reports,” in <i>Modeling and Using Context: 7th International and
    Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30,
    2011, Proceedings</i>, vol. 6967, M. Beigl, H. Christiansen, T. R. Roth-Berghofer,
    A. Kofod-Petersen, K. R. Coventry, and H. R. Schmidtke, Eds. Berlin, Germany:
    Springer, 2011, pp. 173–184.'
  mla: 'Lee, Yeong Su, and Michaela Geierhos. “Buy, Sell, or Hold? Information Extraction
    from Stock Analyst Reports.” <i>Modeling and Using Context: 7th International
    and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September
    26-30, 2011, Proceedings</i>, edited by Michael Beigl et al., vol. 6967, Springer,
    2011, pp. 173–84, doi:<a href="https://doi.org/10.1007/978-3-642-24279-3_19">10.1007/978-3-642-24279-3_19</a>.'
  short: 'Y.S. Lee, M. Geierhos, in: M. Beigl, H. Christiansen, T.R. Roth-Berghofer,
    A. Kofod-Petersen, K.R. Coventry, H.R. Schmidtke (Eds.), Modeling and Using Context:
    7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany,
    September 26-30, 2011, Proceedings, Springer, Berlin, Germany, 2011, pp. 173–184.'
conference:
  end_date: 2011-09-30
  location: Karlsruhe, Germany
  name: Modeling and Using Context, 7th International and Interdisciplinary Conference
    (CONTEXT 2011)
  start_date: 2011-09-26
date_created: 2018-01-29T15:36:30Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
doi: 10.1007/978-3-642-24279-3_19
editor:
- first_name: Michael
  full_name: Beigl, Michael
  last_name: Beigl
- first_name: Henning
  full_name: Christiansen, Henning
  last_name: Christiansen
- first_name: Thomas R.
  full_name: Roth-Berghofer, Thomas R.
  last_name: Roth-Berghofer
- first_name: Anders
  full_name: Kofod-Petersen, Anders
  last_name: Kofod-Petersen
- first_name: Kenny R.
  full_name: Coventry, Kenny R.
  last_name: Coventry
- first_name: Hedda R.
  full_name: Schmidtke, Hedda R.
  last_name: Schmidtke
extern: '1'
intvolume: '      6967'
language:
- iso: eng
page: 173-184
place: Berlin, Germany
publication: 'Modeling and Using Context: 7th International and Interdisciplinary
  Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings'
publication_identifier:
  isbn:
  - '9783642242786'
publication_status: published
publisher: Springer
quality_controlled: '1'
series_title: Lecture Notes in Artificial Intelligence
status: public
title: Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports
type: book_chapter
user_id: '42496'
volume: 6967
year: '2011'
...
---
_id: '1122'
abstract:
- lang: eng
  text: Within this paper, we will describe a new approach to customer interaction
    management by integrating social networking channels into existing business processes.
    Until now, contact center agents still read these messages and forward them to
    the persons in charge of customer’s in the company. But with the introduction
    of Web 2.0 and social networking clients are more likely to communicate with the
    companies via Facebook and Twitter instead of filling data in contact forms or
    sending e-mail requests. In order to maintain an active communication with international
    clients via social media, the multilingual consumer contacts have to be categorized
    and then automatically assigned to the corresponding business processes (e.g.
    technicalservice, shipping, marketing, and accounting). This allows the company
    to follow general trends in customer opinions on the Internet, but also record
    two-sided communication for customer relationship management.
author:
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
- first_name: Yeong Su
  full_name: Lee, Yeong Su
  last_name: Lee
- first_name: Matthias
  full_name: Bargel, Matthias
  last_name: Bargel
citation:
  ama: 'Geierhos M, Lee YS, Bargel M. Processing Multilingual Customer Contacts via
    Social Media. In: Hedeland H, Schmidt T, Wörner K, eds. <i>Multilingual Resources,
    Multilingual Applications: Proceedings of the Conference of the German Society
    for Computational Linguistics and Language Technology (GSCL) 2011</i>. Vol 96.
    Arbeiten zur Mehrsprachigkeit - Folge B. Hamburg, Germany: University of Hamburg;
    2011:219-222.'
  apa: 'Geierhos, M., Lee, Y. S., &#38; Bargel, M. (2011). Processing Multilingual
    Customer Contacts via Social Media. In H. Hedeland, T. Schmidt, &#38; K. Wörner
    (Eds.), <i>Multilingual Resources, Multilingual Applications: Proceedings of the
    Conference of the German Society for Computational Linguistics and Language Technology
    (GSCL) 2011</i> (Vol. 96, pp. 219–222). Hamburg, Germany: University of Hamburg.'
  bibtex: '@inproceedings{Geierhos_Lee_Bargel_2011, place={Hamburg, Germany}, series={Arbeiten
    zur Mehrsprachigkeit - Folge B}, title={Processing Multilingual Customer Contacts
    via Social Media}, volume={96}, booktitle={Multilingual Resources, Multilingual
    Applications: Proceedings of the Conference of the German Society for Computational
    Linguistics and Language Technology (GSCL) 2011}, publisher={University of Hamburg},
    author={Geierhos, Michaela and Lee, Yeong Su and Bargel, Matthias}, editor={Hedeland,
    Hanna and Schmidt, Thomas and Wörner, KaiEditors}, year={2011}, pages={219–222},
    collection={Arbeiten zur Mehrsprachigkeit - Folge B} }'
  chicago: 'Geierhos, Michaela, Yeong Su Lee, and Matthias Bargel. “Processing Multilingual
    Customer Contacts via Social Media.” In <i>Multilingual Resources, Multilingual
    Applications: Proceedings of the Conference of the German Society for Computational
    Linguistics and Language Technology (GSCL) 2011</i>, edited by Hanna Hedeland,
    Thomas Schmidt, and Kai Wörner, 96:219–22. Arbeiten Zur Mehrsprachigkeit - Folge
    B. Hamburg, Germany: University of Hamburg, 2011.'
  ieee: 'M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer
    Contacts via Social Media,” in <i>Multilingual Resources, Multilingual Applications:
    Proceedings of the Conference of the German Society for Computational Linguistics
    and Language Technology (GSCL) 2011</i>, Hamburg, Germany, 2011, vol. 96, pp.
    219–222.'
  mla: 'Geierhos, Michaela, et al. “Processing Multilingual Customer Contacts via
    Social Media.” <i>Multilingual Resources, Multilingual Applications: Proceedings
    of the Conference of the German Society for Computational Linguistics and Language
    Technology (GSCL) 2011</i>, edited by Hanna Hedeland et al., vol. 96, University
    of Hamburg, 2011, pp. 219–22.'
  short: 'M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner
    (Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the
    Conference of the German Society for Computational Linguistics and Language Technology
    (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.'
conference:
  end_date: 2011-09-30
  location: Hamburg, Germany
  name: Conference of the German Society for Computational Linguistics and Language
    Technology (GSCL 2011)
  start_date: 2011-09-28
date_created: 2018-01-29T15:48:34Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: Hanna
  full_name: Hedeland, Hanna
  last_name: Hedeland
- first_name: Thomas
  full_name: Schmidt, Thomas
  last_name: Schmidt
- first_name: Kai
  full_name: Wörner, Kai
  last_name: Wörner
extern: '1'
intvolume: '        96'
keyword:
- Classification of Multilingual Customer Contacts
- Contact Center Application Support
- Social Media Business Integration
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: http://exmaralda.org/gscl2011/downloads/AZM96.pdf
oa: '1'
page: 219-222
place: Hamburg, Germany
publication: 'Multilingual Resources, Multilingual Applications: Proceedings of the
  Conference of the German Society for Computational Linguistics and Language Technology
  (GSCL) 2011'
publication_identifier:
  issn:
  - 0176-599X
publication_status: published
publisher: University of Hamburg
quality_controlled: '1'
series_title: Arbeiten zur Mehrsprachigkeit - Folge B
status: public
title: Processing Multilingual Customer Contacts via Social Media
type: conference
user_id: '42496'
volume: 96
year: '2011'
...
---
_id: '1123'
abstract:
- lang: eng
  text: "Within this paper, we describe the special requirements of a semantic annotation
    scheme used for biographical event\r\nextraction in the framework of the Europeancollaborative
    research project Biographe. This annotationscheme supports interlingual search
    for people due to its multilingual support covering four languages such as English,
    German, French and Dutch."
author:
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
- first_name: Jean-Leon
  full_name: Bouraoui, Jean-Leon
  last_name: Bouraoui
- first_name: Patrick
  full_name: Watrin, Patrick
  last_name: Watrin
citation:
  ama: 'Geierhos M, Bouraoui J-L, Watrin P. Towards Multilingual Biographical Event
    Extraction. In: Hedeland H, Schmidt T, Wörner K, eds. <i>Multilingual Resources,
    Multilingual Applications. Proceedings of the Conference of the German Society
    for Computational Linguistics and Language Technology (GSCL) 2011</i>. Vol 96.
    Arbeiten zur Mehrsprachigkeit - Folge B. Hamburg, Germany: University of Hamburg;
    2011:45-50.'
  apa: 'Geierhos, M., Bouraoui, J.-L., &#38; Watrin, P. (2011). Towards Multilingual
    Biographical Event Extraction. In H. Hedeland, T. Schmidt, &#38; K. Wörner (Eds.),
    <i>Multilingual Resources, Multilingual Applications. Proceedings of the Conference
    of the German Society for Computational Linguistics and Language Technology (GSCL)
    2011</i> (Vol. 96, pp. 45–50). Hamburg, Germany: University of Hamburg.'
  bibtex: '@inproceedings{Geierhos_Bouraoui_Watrin_2011, place={Hamburg, Germany},
    series={Arbeiten zur Mehrsprachigkeit - Folge B}, title={Towards Multilingual
    Biographical Event Extraction}, volume={96}, booktitle={Multilingual Resources,
    Multilingual Applications. Proceedings of the Conference of the German Society
    for Computational Linguistics and Language Technology (GSCL) 2011}, publisher={University
    of Hamburg}, author={Geierhos, Michaela and Bouraoui, Jean-Leon and Watrin, Patrick},
    editor={Hedeland, Hanna and Schmidt, Thomas and Wörner, KaiEditors}, year={2011},
    pages={45–50}, collection={Arbeiten zur Mehrsprachigkeit - Folge B} }'
  chicago: 'Geierhos, Michaela, Jean-Leon Bouraoui, and Patrick Watrin. “Towards Multilingual
    Biographical Event Extraction.” In <i>Multilingual Resources, Multilingual Applications.
    Proceedings of the Conference of the German Society for Computational Linguistics
    and Language Technology (GSCL) 2011</i>, edited by Hanna Hedeland, Thomas Schmidt,
    and Kai Wörner, 96:45–50. Arbeiten Zur Mehrsprachigkeit - Folge B. Hamburg, Germany:
    University of Hamburg, 2011.'
  ieee: M. Geierhos, J.-L. Bouraoui, and P. Watrin, “Towards Multilingual Biographical
    Event Extraction,” in <i>Multilingual Resources, Multilingual Applications. Proceedings
    of the Conference of the German Society for Computational Linguistics and Language
    Technology (GSCL) 2011</i>, Hamburg, Germany, 2011, vol. 96, pp. 45–50.
  mla: Geierhos, Michaela, et al. “Towards Multilingual Biographical Event Extraction.”
    <i>Multilingual Resources, Multilingual Applications. Proceedings of the Conference
    of the German Society for Computational Linguistics and Language Technology (GSCL)
    2011</i>, edited by Hanna Hedeland et al., vol. 96, University of Hamburg, 2011,
    pp. 45–50.
  short: 'M. Geierhos, J.-L. Bouraoui, P. Watrin, in: H. Hedeland, T. Schmidt, K.
    Wörner (Eds.), Multilingual Resources, Multilingual Applications. Proceedings
    of the Conference of the German Society for Computational Linguistics and Language
    Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 45–50.'
conference:
  end_date: 2011-09-30
  location: Hamburg, Germany
  name: Conference of the German Society for Computational Linguistics and Language
    Technology (GSCL 2011)
  start_date: 2011-09-28
date_created: 2018-01-29T16:06:38Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: Hanna
  full_name: Hedeland, Hanna
  last_name: Hedeland
- first_name: Thomas
  full_name: Schmidt, Thomas
  last_name: Schmidt
- first_name: Kai
  full_name: Wörner, Kai
  last_name: Wörner
extern: '1'
intvolume: '        96'
keyword:
- Biographical Event Extraction for Interlingual People Search
- Semantic Annotation Scheme
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: http://exmaralda.org/gscl2011/downloads/AZM96.pdf
oa: '1'
page: 45-50
place: Hamburg, Germany
publication: Multilingual Resources, Multilingual Applications. Proceedings of the
  Conference of the German Society for Computational Linguistics and Language Technology
  (GSCL) 2011
publication_identifier:
  issn:
  - 0176-599X
publication_status: published
publisher: University of Hamburg
quality_controlled: '1'
series_title: Arbeiten zur Mehrsprachigkeit - Folge B
status: public
title: Towards Multilingual Biographical Event Extraction
type: conference
user_id: '42496'
volume: 96
year: '2011'
...
---
_id: '1125'
abstract:
- lang: eng
  text: Since customers first share their problems with a social networking community
    before directly addressing a company, social networking sites such as Facebook,
    Twitter, MySpace or Foursquare will be the interface between customer and company.
    For this reason, it is assumed that social networks will evolve into a common
    communication channel – not only between individuals but also between customers
    and companies. However, social networking has not yet been integrated into customer
    interaction management (CIM) tools. In general, a CIM application is used by the
    agents in a contact centre while communicating with the customers. Such systems
    handle communication across multiple different channels, such as e-mail, telephone,
    Instant Messaging, letter etc. What we do now is to integrate social networking
    into CIM applications by adding another communication channel. This allows the
    company to follow general trends in customer opinions on the Internet, but also
    record two-sided communication for customer service management and the company’s
    response will be delivered through the customer’s preferred social networking
    site.
article_type: original
author:
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
citation:
  ama: 'Geierhos M. Customer Interaction 2.0: Adopting Social Media as Customer Service
    Channel. <i>Journal of Advances in Information Technology</i>. 2011;2(4):222-233.
    doi:<a href="https://doi.org/10.4304/jait.2.4.222-233">10.4304/jait.2.4.222-233</a>'
  apa: 'Geierhos, M. (2011). Customer Interaction 2.0: Adopting Social Media as Customer
    Service Channel. <i>Journal of Advances in Information Technology</i>, <i>2</i>(4),
    222–233. <a href="https://doi.org/10.4304/jait.2.4.222-233">https://doi.org/10.4304/jait.2.4.222-233</a>'
  bibtex: '@article{Geierhos_2011, title={Customer Interaction 2.0: Adopting Social
    Media as Customer Service Channel}, volume={2}, DOI={<a href="https://doi.org/10.4304/jait.2.4.222-233">10.4304/jait.2.4.222-233</a>},
    number={4}, journal={Journal of Advances in Information Technology}, publisher={Engineering
    and Technology Publishing (ETPub)}, author={Geierhos, Michaela}, year={2011},
    pages={222–233} }'
  chicago: 'Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as
    Customer Service Channel.” <i>Journal of Advances in Information Technology</i>
    2, no. 4 (2011): 222–33. <a href="https://doi.org/10.4304/jait.2.4.222-233">https://doi.org/10.4304/jait.2.4.222-233</a>.'
  ieee: 'M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer
    Service Channel,” <i>Journal of Advances in Information Technology</i>, vol. 2,
    no. 4, pp. 222–233, 2011.'
  mla: 'Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as Customer
    Service Channel.” <i>Journal of Advances in Information Technology</i>, vol. 2,
    no. 4, Engineering and Technology Publishing (ETPub), 2011, pp. 222–33, doi:<a
    href="https://doi.org/10.4304/jait.2.4.222-233">10.4304/jait.2.4.222-233</a>.'
  short: M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
date_created: 2018-01-29T16:33:55Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
doi: 10.4304/jait.2.4.222-233
extern: '1'
intvolume: '         2'
issue: '4'
keyword:
- Social Media Business Integration
- Multichannel Customer Interaction Management
- Contact Centre Application Support
language:
- iso: eng
page: 222-233
publication: Journal of Advances in Information Technology
publication_identifier:
  issn:
  - '17982340'
publication_status: published
publisher: Engineering and Technology Publishing (ETPub)
quality_controlled: '1'
status: public
title: 'Customer Interaction 2.0: Adopting Social Media as Customer Service Channel'
type: journal_article
user_id: '42496'
volume: 2
year: '2011'
...
---
_id: '17692'
author:
- first_name: Ilka
  full_name: Mindt, Ilka
  id: '32079'
  last_name: Mindt
citation:
  ama: 'Mindt I. <i>Adjective Complementation by That-Clauses: An Empirical Study</i>.
    Amsterdam: Benjamins; 2011.'
  apa: 'Mindt, I. (2011). <i>Adjective complementation by that-clauses: An empirical
    study</i>. Amsterdam: Benjamins.'
  bibtex: '@book{Mindt_2011, place={Amsterdam}, title={Adjective complementation by
    that-clauses: An empirical study}, publisher={Benjamins}, author={Mindt, Ilka},
    year={2011} }'
  chicago: 'Mindt, Ilka. <i>Adjective Complementation by That-Clauses: An Empirical
    Study</i>. Amsterdam: Benjamins, 2011.'
  ieee: 'I. Mindt, <i>Adjective complementation by that-clauses: An empirical study</i>.
    Amsterdam: Benjamins, 2011.'
  mla: 'Mindt, Ilka. <i>Adjective Complementation by That-Clauses: An Empirical Study</i>.
    Benjamins, 2011.'
  short: 'I. Mindt, Adjective Complementation by That-Clauses: An Empirical Study,
    Benjamins, Amsterdam, 2011.'
date_created: 2020-08-07T07:20:21Z
date_updated: 2022-01-06T06:53:17Z
department:
- _id: '384'
language:
- iso: eng
place: Amsterdam
publisher: Benjamins
status: public
title: 'Adjective complementation by that-clauses: An empirical study'
type: book
user_id: '14932'
year: '2011'
...
---
_id: '17891'
author:
- first_name: Ilka
  full_name: Mindt, Ilka
  id: '32079'
  last_name: Mindt
- first_name: Hans
  full_name: Lindquist, Hans
  last_name: Lindquist
citation:
  ama: Mindt I, Lindquist H. Corpus Linguistics and the Description of English. <i>ICAME
    Journal 35</i>. 2011:242-247.
  apa: Mindt, I., &#38; Lindquist, H. (2011). Corpus Linguistics and the Description
    of English. <i>ICAME Journal 35</i>, 242–247.
  bibtex: '@article{Mindt_Lindquist_2011, title={Corpus Linguistics and the Description
    of English}, journal={ICAME Journal 35}, publisher={Edinburgh University Press,
    2009}, author={Mindt, Ilka and Lindquist, Hans}, year={2011}, pages={242–247}
    }'
  chicago: Mindt, Ilka, and Hans Lindquist. “Corpus Linguistics and the Description
    of English.” <i>ICAME Journal 35</i>, 2011, 242–47.
  ieee: I. Mindt and H. Lindquist, “Corpus Linguistics and the Description of English,”
    <i>ICAME Journal 35</i>, pp. 242–247, 2011.
  mla: Mindt, Ilka, and Hans Lindquist. “Corpus Linguistics and the Description of
    English.” <i>ICAME Journal 35</i>, Edinburgh University Press, 2009, 2011, pp.
    242–47.
  short: I. Mindt, H. Lindquist, ICAME Journal 35 (2011) 242–247.
date_created: 2020-08-13T06:32:13Z
date_updated: 2022-01-06T06:53:22Z
department:
- _id: '384'
language:
- iso: eng
page: 242 - 247
publication: ICAME Journal 35
publisher: Edinburgh University Press, 2009
status: public
title: Corpus Linguistics and the Description of English
type: journal_article
user_id: '21240'
year: '2011'
...
---
_id: '17894'
author:
- first_name: Ilka
  full_name: Mindt, Ilka
  id: '32079'
  last_name: Mindt
- first_name: Joybrato
  full_name: Mukherjee, Joybrato
  last_name: Mukherjee
citation:
  ama: "Mindt I, Mukherjee J. Anglistische Korpuslinguistik. Eine  \tEinführung. Grundlagen
    der Anglistik und Amerikanistik 33. In: <i>Anglistik. International Journal of
    English Studies, 22, 1</i>. Berlin: Erich Schmidt Verlag, 2009; 2011:205-206."
  apa: "Mindt, I., &#38; Mukherjee, J. (2011). Anglistische Korpuslinguistik. Eine 
    \tEinführung. Grundlagen der Anglistik und Amerikanistik 33. In <i>Anglistik.
    International Journal of English Studies, 22, 1</i> (pp. 205–206). Berlin: Erich
    Schmidt Verlag, 2009."
  bibtex: "@inbook{Mindt_Mukherjee_2011, place={Berlin}, title={Anglistische Korpuslinguistik.
    Eine  \tEinführung. Grundlagen der Anglistik und Amerikanistik 33}, booktitle={Anglistik.
    International Journal of English Studies, 22, 1}, publisher={Erich Schmidt Verlag,
    2009}, author={Mindt, Ilka and Mukherjee, Joybrato}, year={2011}, pages={205–206}
    }"
  chicago: "Mindt, Ilka, and Joybrato Mukherjee. “Anglistische Korpuslinguistik. Eine 
    \tEinführung. Grundlagen der Anglistik und Amerikanistik 33.” In <i>Anglistik.
    International Journal of English Studies, 22, 1</i>, 205–6. Berlin: Erich Schmidt
    Verlag, 2009, 2011."
  ieee: "I. Mindt and J. Mukherjee, “Anglistische Korpuslinguistik. Eine  \tEinführung.
    Grundlagen der Anglistik und Amerikanistik 33,” in <i>Anglistik. International
    Journal of English Studies, 22, 1</i>, Berlin: Erich Schmidt Verlag, 2009, 2011,
    pp. 205–206."
  mla: "Mindt, Ilka, and Joybrato Mukherjee. “Anglistische Korpuslinguistik. Eine 
    \tEinführung. Grundlagen der Anglistik und Amerikanistik 33.” <i>Anglistik. International
    Journal of English Studies, 22, 1</i>, Erich Schmidt Verlag, 2009, 2011, pp. 205–06."
  short: 'I. Mindt, J. Mukherjee, in: Anglistik. International Journal of English
    Studies, 22, 1, Erich Schmidt Verlag, 2009, Berlin, 2011, pp. 205–206.'
date_created: 2020-08-13T06:40:42Z
date_updated: 2022-01-06T06:53:22Z
department:
- _id: '384'
language:
- iso: ger
page: 205 - 206
place: Berlin
publication: Anglistik. International Journal of English Studies, 22, 1
publisher: Erich Schmidt Verlag, 2009
status: public
title: "Anglistische Korpuslinguistik. Eine  \tEinführung. Grundlagen der Anglistik
  und Amerikanistik 33"
type: book_chapter
user_id: '21240'
year: '2011'
...
---
_id: '9726'
author:
- first_name: Christina
  full_name: Flotmann, Christina
  id: '8736'
  last_name: Flotmann
- first_name: Merle
  full_name: Tönnies, Merle
  id: '555'
  last_name: Tönnies
citation:
  ama: 'Flotmann C, Tönnies M. Introducing Narrative in Drama. In: Tönnies M, Flotmann-Scholz
    C, eds. <i>Narrative in Drama: CDE Studies 18</i>. Vol 18. Trier: WVT; 2011:9-17.'
  apa: 'Flotmann, C., &#38; Tönnies, M. (2011). Introducing Narrative in Drama. In
    M. Tönnies &#38; C. Flotmann-Scholz (Eds.), <i>Narrative in Drama: CDE Studies
    18</i> (Vol. 18, pp. 9–17). Trier: WVT.'
  bibtex: '@inbook{Flotmann_Tönnies_2011, place={Trier}, title={Introducing Narrative
    in Drama}, volume={18}, booktitle={Narrative in Drama: CDE Studies 18}, publisher={WVT},
    author={Flotmann, Christina and Tönnies, Merle}, editor={Tönnies, Merle and Flotmann-Scholz,
    ChristinaEditors}, year={2011}, pages={9–17} }'
  chicago: 'Flotmann, Christina, and Merle Tönnies. “Introducing Narrative in Drama.”
    In <i>Narrative in Drama: CDE Studies 18</i>, edited by Merle Tönnies and Christina
    Flotmann-Scholz, 18:9–17. Trier: WVT, 2011.'
  ieee: 'C. Flotmann and M. Tönnies, “Introducing Narrative in Drama,” in <i>Narrative
    in Drama: CDE Studies 18</i>, vol. 18, M. Tönnies and C. Flotmann-Scholz, Eds.
    Trier: WVT, 2011, pp. 9–17.'
  mla: 'Flotmann, Christina, and Merle Tönnies. “Introducing Narrative in Drama.”
    <i>Narrative in Drama: CDE Studies 18</i>, edited by Merle Tönnies and Christina
    Flotmann-Scholz, vol. 18, WVT, 2011, pp. 9–17.'
  short: 'C. Flotmann, M. Tönnies, in: M. Tönnies, C. Flotmann-Scholz (Eds.), Narrative
    in Drama: CDE Studies 18, WVT, Trier, 2011, pp. 9–17.'
date_created: 2019-05-13T07:31:16Z
date_updated: 2022-01-06T07:04:19Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
editor:
- first_name: Merle
  full_name: Tönnies, Merle
  last_name: Tönnies
- first_name: Christina
  full_name: Flotmann-Scholz, Christina
  last_name: Flotmann-Scholz
intvolume: '        18'
language:
- iso: eng
page: 9-17
place: Trier
publication: 'Narrative in Drama: CDE Studies 18'
publication_status: published
publisher: WVT
status: public
title: Introducing Narrative in Drama
type: book_chapter
user_id: '32277'
volume: 18
year: '2011'
...
---
_id: '9918'
citation:
  ama: 'Tönnies M, Flotmann C, eds. <i>Narrative in Drama</i>. Trier: WVT; 2011.'
  apa: 'Tönnies, M., &#38; Flotmann, C. (Eds.). (2011). <i>Narrative in Drama</i>.
    Trier: WVT.'
  bibtex: '@book{Tönnies_Flotmann_2011, place={Trier}, title={Narrative in Drama},
    publisher={WVT}, year={2011} }'
  chicago: 'Tönnies, Merle, and Christina Flotmann, eds. <i>Narrative in Drama</i>.
    Trier: WVT, 2011.'
  ieee: 'M. Tönnies and C. Flotmann, Eds., <i>Narrative in Drama</i>. Trier: WVT,
    2011.'
  mla: Tönnies, Merle, and Christina Flotmann, editors. <i>Narrative in Drama</i>.
    WVT, 2011.
  short: M. Tönnies, C. Flotmann, eds., Narrative in Drama, WVT, Trier, 2011.
date_created: 2019-05-22T11:18:02Z
date_updated: 2019-05-22T11:18:22Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
editor:
- first_name: Merle
  full_name: Tönnies, Merle
  id: '555'
  last_name: Tönnies
- first_name: Christina
  full_name: Flotmann, Christina
  id: '8736'
  last_name: Flotmann
language:
- iso: eng
place: Trier
publication_status: published
publisher: WVT
status: public
title: Narrative in Drama
type: book_editor
user_id: '32277'
year: '2011'
...
---
_id: '6755'
citation:
  ama: 'Tönnies M, Flotmann C, Contemporary Drama in English, eds. <i>Narrative in
    Drama</i>. Trier: WVT; 2011.'
  apa: 'Tönnies, M., Flotmann, C., &#38; Contemporary Drama in English (Eds.). (2011).
    <i>Narrative in Drama</i>. Trier: WVT.'
  bibtex: '@book{Tönnies_Flotmann_Contemporary Drama in English_2011, place={Trier},
    title={Narrative in Drama}, publisher={WVT}, year={2011} }'
  chicago: 'Tönnies, Merle, Christina Flotmann, and Contemporary Drama in English,
    eds. <i>Narrative in Drama</i>. Trier: WVT, 2011.'
  ieee: 'M. Tönnies, C. Flotmann, and Contemporary Drama in English, Eds., <i>Narrative
    in Drama</i>. Trier: WVT, 2011.'
  mla: Tönnies, Merle, et al., editors. <i>Narrative in Drama</i>. WVT, 2011.
  short: M. Tönnies, C. Flotmann, Contemporary Drama in English, eds., Narrative in
    Drama, WVT, Trier, 2011.
corporate_editor:
- Contemporary Drama in English
date_created: 2019-01-16T09:28:30Z
date_updated: 2022-01-06T07:03:17Z
department:
- _id: '36'
- _id: '1'
- _id: '380'
editor:
- first_name: Merle
  full_name: Tönnies, Merle
  id: '555'
  last_name: Tönnies
- first_name: Christina
  full_name: Flotmann, Christina
  id: '8736'
  last_name: Flotmann
language:
- iso: eng
place: Trier
publication_status: published
publisher: WVT
status: public
title: Narrative in Drama
type: book_editor
user_id: '32277'
year: '2011'
...
---
_id: '9649'
author:
- first_name: Jarmila
  full_name: Mildorf, Jarmila
  id: '356'
  last_name: Mildorf
citation:
  ama: 'Mildorf J. Book review: Arthur W. Frank (2010). “Letting Stories Breathe:
    A Socio-Narratology.” Chicago: University of Chicago Press. <i>Biography</i>.
    2011;34(4):715-719.'
  apa: 'Mildorf, J. (2011). Book review: Arthur W. Frank (2010). “Letting Stories
    Breathe: A Socio-Narratology.” Chicago: University of Chicago Press. In <i>Biography</i>
    (Vol. 34, Issue 4, pp. 715–719).'
  bibtex: '@article{Mildorf_2011, title={Book review: Arthur W. Frank (2010). “Letting
    Stories Breathe: A Socio-Narratology.” Chicago: University of Chicago Press},
    volume={34}, number={4}, journal={Biography}, author={Mildorf, Jarmila}, year={2011},
    pages={715–719} }'
  chicago: 'Mildorf, Jarmila. “Book Review: Arthur W. Frank (2010). ‘Letting Stories
    Breathe: A Socio-Narratology.’ Chicago: University of Chicago Press.” <i>Biography</i>,
    2011.'
  ieee: 'J. Mildorf, “Book review: Arthur W. Frank (2010). ‘Letting Stories Breathe:
    A Socio-Narratology.’ Chicago: University of Chicago Press,” <i>Biography</i>,
    vol. 34, no. 4. pp. 715–719, 2011.'
  mla: 'Mildorf, Jarmila. “Book Review: Arthur W. Frank (2010). ‘Letting Stories Breathe:
    A Socio-Narratology.’ Chicago: University of Chicago Press.” <i>Biography</i>,
    vol. 34, no. 4, 2011, pp. 715–19.'
  short: J. Mildorf, Biography 34 (2011) 715–719.
date_created: 2019-05-07T09:37:43Z
date_updated: 2024-07-03T18:28:51Z
department:
- _id: '1'
intvolume: '        34'
issue: '4'
language:
- iso: eng
page: 715-719
publication: Biography
quality_controlled: '1'
status: public
title: 'Book review: Arthur W. Frank (2010). ''Letting Stories Breathe: A Socio-Narratology.''
  Chicago: University of Chicago Press'
type: review
user_id: '356'
volume: 34
year: '2011'
...
---
_id: '1117'
author:
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
- first_name: Olivier
  full_name: Blanc, Olivier
  last_name: Blanc
citation:
  ama: 'Geierhos M, Blanc O. BiographIE - Biographical Information Extraction from
    Business News. In: De Gioia M, ed. <i>Actes Du 27e Colloque International Sur
    Le Lexique et La Grammaire (L’Aquila, 10-13 Septembre 2008)</i>. Vol 2. 1st ed.
    Lingue d’Europa e del Mediterraneo: Grammatica comparata. Rome: Aracne; 2010:95-110.'
  apa: 'Geierhos, M., &#38; Blanc, O. (2010). BiographIE - Biographical Information
    Extraction from Business News. In M. De Gioia (Ed.), <i>Actes du 27e Colloque
    international sur le lexique et la grammaire (L’Aquila, 10-13 septembre 2008)</i>
    (1st ed., Vol. 2, pp. 95–110). Rome: Aracne.'
  bibtex: '@inbook{Geierhos_Blanc_2010, place={Rome}, edition={1}, series={Lingue
    d’Europa e del Mediterraneo: Grammatica comparata}, title={BiographIE - Biographical
    Information Extraction from Business News}, volume={2}, booktitle={Actes du 27e
    Colloque international sur le lexique et la grammaire (L’Aquila, 10-13 septembre
    2008)}, publisher={Aracne}, author={Geierhos, Michaela and Blanc, Olivier}, editor={De
    Gioia, MicheleEditor}, year={2010}, pages={95–110}, collection={Lingue d’Europa
    e del Mediterraneo: Grammatica comparata} }'
  chicago: 'Geierhos, Michaela, and Olivier Blanc. “BiographIE - Biographical Information
    Extraction from Business News.” In <i>Actes Du 27e Colloque International Sur
    Le Lexique et La Grammaire (L’Aquila, 10-13 Septembre 2008)</i>, edited by Michele
    De Gioia, 1st ed., 2:95–110. Lingue d’Europa e Del Mediterraneo: Grammatica Comparata.
    Rome: Aracne, 2010.'
  ieee: 'M. Geierhos and O. Blanc, “BiographIE - Biographical Information Extraction
    from Business News,” in <i>Actes du 27e Colloque international sur le lexique
    et la grammaire (L’Aquila, 10-13 septembre 2008)</i>, 1st ed., vol. 2, M. De Gioia,
    Ed. Rome: Aracne, 2010, pp. 95–110.'
  mla: Geierhos, Michaela, and Olivier Blanc. “BiographIE - Biographical Information
    Extraction from Business News.” <i>Actes Du 27e Colloque International Sur Le
    Lexique et La Grammaire (L’Aquila, 10-13 Septembre 2008)</i>, edited by Michele
    De Gioia, 1st ed., vol. 2, Aracne, 2010, pp. 95–110.
  short: 'M. Geierhos, O. Blanc, in: M. De Gioia (Ed.), Actes Du 27e Colloque International
    Sur Le Lexique et La Grammaire (L’Aquila, 10-13 Septembre 2008), 1st ed., Aracne,
    Rome, 2010, pp. 95–110.'
conference:
  end_date: 2008-09-13
  location: Rome, Italy
  name: 27e Colloque international sur le lexique et la grammaire
  start_date: 2008-09-10
date_created: 2018-01-29T14:34:53Z
date_updated: 2022-01-06T06:50:57Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
edition: '1'
editor:
- first_name: Michele
  full_name: De Gioia, Michele
  last_name: De Gioia
extern: '1'
intvolume: '         2'
language:
- iso: eng
page: 95-110
place: Rome
publication: Actes du 27e Colloque international sur le lexique et la grammaire (L’Aquila,
  10-13 septembre 2008)
publication_identifier:
  isbn:
  - '9788854831667'
publication_status: published
publisher: Aracne
quality_controlled: '1'
series_title: 'Lingue d''Europa e del Mediterraneo: Grammatica comparata'
status: public
title: BiographIE - Biographical Information Extraction from Business News
type: book_chapter
user_id: '13929'
volume: 2
year: '2010'
...
---
_id: '1118'
abstract:
- lang: ger
  text: "Das wesentliche Ziel der vorliegenden Publikation ist die Erstellung von
    sprachspezifischen Modulen im Bereich der Biographischen InformationsExtraktion
    (BiographIE). Unter Informationsextraktion verstehen wir die automatisierte Analyse
    von Dokumenten im Hinblick auf das Entdecken und Normalisieren von semantisch
    interessanten Entitäten und deren Eigenschaften.\r\nDas Hauptgewicht der Arbeit
    liegt auf sehr detaillierten und umfangreichen linguistischen Grammatiken im Bereich
    der Beschreibung von Personen und deren Beziehungen zu anderen relevanten Entitäten
    (z.B. Organisationen, Orte, Datums- und Zeitangaben) in Texten. Neben den öffentlichen
    und privaten Eigenschaften von Personen (Geburtsdatum, Nationalität etc.) sollen
    vor allem alle biographisch relevanten Attribute aus Texten extrahiert werden
    können. Dazu gehören in erster Linie berufliche Werdegänge, Anstellungsverhältnisse,
    Rollen in Firmen und ähnliche Eigenschaften. Da alle diese Attribute in unzählbar
    verschiedenen Formen ausgedrückt werden können, müssen sehr umfangreiche Lexika
    und sehr detaillierte grammatische Beschreibungen erstellt werden. Dies geschieht
    hauptsächlich bei der systematischen Evaluierung von Korpora. Je umfangreicher
    diese sind, desto adäquater werden die erstellten Grammatiken sein. Im Gegensatz
    zu den heute üblichen statistischen, auf maschinellem Lernen basierenden Verfahren
    setzen wir auch umfangreiche semi-automatisch erstellte, linguistische Module
    ein, die dann durch systematische Evaluierung auf Korpora schnell ergänzt und
    verbessert werden können.\r\nBasierend auf unseren Extraktionsmethoden ist es
    nun möglich, im Bereich der semantischen Suche deutliche Fortschritte zu machen.
    Insbesondere Personensuchmaschinen können sich unsere detaillierten Analysemethoden
    zu Nutze machen, um beispielsweise zu ermitteln, wer in welcher Funktion bei welcher
    Firma von wann bis wann beschäftigt war."
author:
- first_name: Michaela
  full_name: Geierhos, Michaela
  id: '42496'
  last_name: Geierhos
  orcid: 0000-0002-8180-5606
citation:
  ama: 'Geierhos M. <i>BiographIE - Klassifikation und Extraktion karrierespezifischer
    Informationen</i>. Vol 5. 1st ed. München: Lincom; 2010.'
  apa: 'Geierhos, M. (2010). <i>BiographIE - Klassifikation und Extraktion karrierespezifischer
    Informationen</i> (1st ed., Vol. 5). München: Lincom.'
  bibtex: '@book{Geierhos_2010, place={München}, edition={1}, series={Linguistic Resources
    for Natural Language Processing}, title={BiographIE - Klassifikation und Extraktion
    karrierespezifischer Informationen}, volume={5}, publisher={Lincom}, author={Geierhos,
    Michaela}, year={2010}, collection={Linguistic Resources for Natural Language
    Processing} }'
  chicago: 'Geierhos, Michaela. <i>BiographIE - Klassifikation und Extraktion karrierespezifischer
    Informationen</i>. 1st ed. Vol. 5. Linguistic Resources for Natural Language Processing.
    München: Lincom, 2010.'
  ieee: 'M. Geierhos, <i>BiographIE - Klassifikation und Extraktion karrierespezifischer
    Informationen</i>, 1st ed., vol. 5. München: Lincom, 2010.'
  mla: Geierhos, Michaela. <i>BiographIE - Klassifikation und Extraktion karrierespezifischer
    Informationen</i>. 1st ed., vol. 5, Lincom, 2010.
  short: M. Geierhos, BiographIE - Klassifikation und Extraktion karrierespezifischer
    Informationen, 1st ed., Lincom, München, 2010.
date_created: 2018-01-29T14:52:46Z
date_updated: 2022-01-06T06:50:57Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
edition: '1'
extern: '1'
intvolume: '         5'
keyword:
- Natural Language Processing
language:
- iso: ger
page: '286'
place: München
publication_identifier:
  isbn:
  - '9783862880133'
publication_status: published
publisher: Lincom
series_title: Linguistic Resources for Natural Language Processing
status: public
title: BiographIE - Klassifikation und Extraktion karrierespezifischer Informationen
type: book
user_id: '42496'
volume: 5
year: '2010'
...
---
_id: '17711'
author:
- first_name: Claudia
  full_name: Claridge, Claudia
  last_name: Claridge
- first_name: Ilka
  full_name: Mindt, Ilka
  id: '32079'
  last_name: Mindt
citation:
  ama: "Claridge C, Mindt I. Beiträge der Sektion I “‘Spoken’ English  \tthrough the
    Centuries.” Sprachwissenschaftliche Sektion beim Anglistentag 2009 in  \tKlagenfurt.
    In: Helbig J, Schallegger R, eds. <i>Anglistentag 2009 Klagenfurt.  \tProceedings</i>.
    Trier: Wissenschaftler Verlag; 2010:1-114."
  apa: "Claridge, C., &#38; Mindt, I. (2010). Beiträge der Sektion I “‘Spoken’ English 
    \tthrough the Centuries.” Sprachwissenschaftliche Sektion beim Anglistentag 2009
    in  \tKlagenfurt. In J. Helbig &#38; R. Schallegger (Eds.), <i>Anglistentag 2009
    Klagenfurt.  \tProceedings</i> (pp. 1–114). Trier: Wissenschaftler Verlag."
  bibtex: "@inbook{Claridge_Mindt_2010, place={Trier}, title={Beiträge der Sektion
    I “‘Spoken’ English  \tthrough the Centuries.” Sprachwissenschaftliche Sektion
    beim Anglistentag 2009 in  \tKlagenfurt.}, booktitle={Anglistentag 2009 Klagenfurt. 
    \tProceedings}, publisher={Wissenschaftler Verlag}, author={Claridge, Claudia
    and Mindt, Ilka}, editor={Helbig, Jörg and Schallegger, RenéEditors}, year={2010},
    pages={1–114} }"
  chicago: "Claridge, Claudia, and Ilka Mindt. “Beiträge Der Sektion I ‘“Spoken” English 
    \tthrough the Centuries.’ Sprachwissenschaftliche Sektion Beim Anglistentag 2009
    in  \tKlagenfurt.” In <i>Anglistentag 2009 Klagenfurt.  \tProceedings</i>, edited
    by Jörg Helbig and René Schallegger, 1–114. Trier: Wissenschaftler Verlag, 2010."
  ieee: "C. Claridge and I. Mindt, “Beiträge der Sektion I ‘“Spoken” English  \tthrough
    the Centuries.’ Sprachwissenschaftliche Sektion beim Anglistentag 2009 in  \tKlagenfurt.,”
    in <i>Anglistentag 2009 Klagenfurt.  \tProceedings</i>, J. Helbig and R. Schallegger,
    Eds. Trier: Wissenschaftler Verlag, 2010, pp. 1–114."
  mla: "Claridge, Claudia, and Ilka Mindt. “Beiträge Der Sektion I ‘“Spoken” English 
    \tthrough the Centuries.’ Sprachwissenschaftliche Sektion Beim Anglistentag 2009
    in  \tKlagenfurt.” <i>Anglistentag 2009 Klagenfurt.  \tProceedings</i>, edited
    by Jörg Helbig and René Schallegger, Wissenschaftler Verlag, 2010, pp. 1–114."
  short: "C. Claridge, I. Mindt, in: J. Helbig, R. Schallegger (Eds.), Anglistentag
    2009 Klagenfurt.  \tProceedings, Wissenschaftler Verlag, Trier, 2010, pp. 1–114."
date_created: 2020-08-07T10:55:39Z
date_updated: 2022-01-06T06:53:17Z
department:
- _id: '384'
editor:
- first_name: Jörg
  full_name: Helbig, Jörg
  last_name: Helbig
- first_name: René
  full_name: Schallegger, René
  last_name: Schallegger
language:
- iso: eng
page: 1 - 114
place: Trier
publication: "Anglistentag 2009 Klagenfurt.  \tProceedings"
publisher: Wissenschaftler Verlag
status: public
title: "Beiträge der Sektion I \"'Spoken' English  \tthrough the Centuries.\" Sprachwissenschaftliche
  Sektion beim Anglistentag 2009 in  \tKlagenfurt."
type: book_chapter
user_id: '21240'
year: '2010'
...
---
_id: '17768'
author:
- first_name: Claudia
  full_name: Claridge, Claudia
  last_name: Claridge
- first_name: Ilka
  full_name: Mindt, Ilka
  id: '32079'
  last_name: Mindt
citation:
  ama: 'Claridge C, Mindt I. Spoken English through the centuries: Introduction. In:
    Helbig J, Schallegger R, eds. <i>Anglistentag 2009 Klagenfurt. Proceedings</i>.
    Trier: Wissenschaftler Verlag; 2010:1-8.'
  apa: 'Claridge, C., &#38; Mindt, I. (2010). Spoken English through the centuries:
    Introduction. In J. Helbig &#38; R. Schallegger (Eds.), <i>Anglistentag 2009 Klagenfurt.
    Proceedings</i> (pp. 1–8). Trier: Wissenschaftler Verlag.'
  bibtex: '@inbook{Claridge_Mindt_2010, place={Trier}, title={Spoken English through
    the centuries: Introduction}, booktitle={Anglistentag 2009 Klagenfurt. Proceedings},
    publisher={Wissenschaftler Verlag}, author={Claridge, Claudia and Mindt, Ilka},
    editor={Helbig, Jörg and Schallegger, RenéEditors}, year={2010}, pages={1–8} }'
  chicago: 'Claridge, Claudia, and Ilka Mindt. “Spoken English through the Centuries:
    Introduction.” In <i>Anglistentag 2009 Klagenfurt. Proceedings</i>, edited by
    Jörg Helbig and René Schallegger, 1–8. Trier: Wissenschaftler Verlag, 2010.'
  ieee: 'C. Claridge and I. Mindt, “Spoken English through the centuries: Introduction,”
    in <i>Anglistentag 2009 Klagenfurt. Proceedings</i>, J. Helbig and R. Schallegger,
    Eds. Trier: Wissenschaftler Verlag, 2010, pp. 1–8.'
  mla: 'Claridge, Claudia, and Ilka Mindt. “Spoken English through the Centuries:
    Introduction.” <i>Anglistentag 2009 Klagenfurt. Proceedings</i>, edited by Jörg
    Helbig and René Schallegger, Wissenschaftler Verlag, 2010, pp. 1–8.'
  short: 'C. Claridge, I. Mindt, in: J. Helbig, R. Schallegger (Eds.), Anglistentag
    2009 Klagenfurt. Proceedings, Wissenschaftler Verlag, Trier, 2010, pp. 1–8.'
date_created: 2020-08-10T12:11:18Z
date_updated: 2022-01-06T06:53:19Z
department:
- _id: '384'
editor:
- first_name: Jörg
  full_name: Helbig, Jörg
  last_name: Helbig
- first_name: René
  full_name: Schallegger, René
  last_name: Schallegger
extern: '1'
language:
- iso: eng
page: 1 - 8
place: Trier
publication: Anglistentag 2009 Klagenfurt. Proceedings
publisher: Wissenschaftler Verlag
status: public
title: 'Spoken English through the centuries: Introduction'
type: book_chapter
user_id: '21240'
year: '2010'
...
---
_id: '17769'
author:
- first_name: Ilka
  full_name: Mindt, Ilka
  id: '32079'
  last_name: Mindt
citation:
  ama: "Mindt I. Methoden der Korpuslinguistik: Der korpus-basierte und der korpus-geleitete
    Ansatz. In: Kratochvílová I, Wolf NR, eds. <i>Kompendium  \tKorpuslinguistik.
    Eine Bestandsaufnahme aus deutsch-tschechischer Perspektive</i>. Heidelberg: Winter;
    2010:53-65."
  apa: "Mindt, I. (2010). Methoden der Korpuslinguistik: Der korpus-basierte und der
    korpus-geleitete Ansatz. In I. Kratochvílová &#38; N. R. Wolf (Eds.), <i>Kompendium 
    \tKorpuslinguistik. Eine Bestandsaufnahme aus deutsch-tschechischer Perspektive</i>
    (pp. 53–65). Heidelberg: Winter."
  bibtex: "@inbook{Mindt_2010, place={Heidelberg}, title={Methoden der Korpuslinguistik:
    Der korpus-basierte und der korpus-geleitete Ansatz}, booktitle={Kompendium  \tKorpuslinguistik.
    Eine Bestandsaufnahme aus deutsch-tschechischer Perspektive}, publisher={Winter},
    author={Mindt, Ilka}, editor={Kratochvílová, Iva and Wolf, Norbert RichardEditors},
    year={2010}, pages={53–65} }"
  chicago: "Mindt, Ilka. “Methoden der Korpuslinguistik: Der korpus-basierte und der
    korpus-geleitete Ansatz.” In <i>Kompendium  \tKorpuslinguistik. Eine Bestandsaufnahme
    aus deutsch-tschechischer Perspektive</i>, edited by Iva Kratochvílová and Norbert
    Richard Wolf, 53–65. Heidelberg: Winter, 2010."
  ieee: "I. Mindt, “Methoden der Korpuslinguistik: Der korpus-basierte und der korpus-geleitete
    Ansatz,” in <i>Kompendium  \tKorpuslinguistik. Eine Bestandsaufnahme aus deutsch-tschechischer
    Perspektive</i>, I. Kratochvílová and N. R. Wolf, Eds. Heidelberg: Winter, 2010,
    pp. 53–65."
  mla: "Mindt, Ilka. “Methoden der Korpuslinguistik: Der korpus-basierte und der korpus-geleitete
    Ansatz.” <i>Kompendium  \tKorpuslinguistik. Eine Bestandsaufnahme aus deutsch-tschechischer
    Perspektive</i>, edited by Iva Kratochvílová and Norbert Richard Wolf, Winter,
    2010, pp. 53–65."
  short: "I. Mindt, in: I. Kratochvílová, N.R. Wolf (Eds.), Kompendium  \tKorpuslinguistik.
    Eine Bestandsaufnahme aus deutsch-tschechischer Perspektive, Winter, Heidelberg,
    2010, pp. 53–65."
date_created: 2020-08-10T12:16:09Z
date_updated: 2022-01-06T06:53:19Z
department:
- _id: '384'
editor:
- first_name: Iva
  full_name: Kratochvílová, Iva
  last_name: Kratochvílová
- first_name: Norbert Richard
  full_name: Wolf, Norbert Richard
  last_name: Wolf
extern: '1'
language:
- iso: ger
page: 53 - 65
place: Heidelberg
publication: "Kompendium  \tKorpuslinguistik. Eine Bestandsaufnahme aus deutsch-tschechischer
  Perspektive"
publisher: Winter
status: public
title: 'Methoden der Korpuslinguistik: Der korpus-basierte und der korpus-geleitete
  Ansatz'
type: book_chapter
user_id: '21240'
year: '2010'
...
