@article{4967, author = {{Born, Marieke and Akkerman, Agnes and Thommes, Kirsten}}, journal = {{Social science research}}, pages = {{58----72}}, title = {{{Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization}}}, year = {{2016}}, } @inproceedings{4988, author = {{Thommes, Kirsten and Oertel, Simon}}, booktitle = {{Academy of Management Proceedings}}, number = {{1}}, pages = {{13754}}, title = {{{Elements of Organizational Identity and the Role of a Firm’s History}}}, year = {{2016}}, } @inproceedings{4989, author = {{Thommes, Kirsten}}, booktitle = {{Academy of Management Proceedings}}, number = {{1}}, pages = {{13740}}, title = {{{Entrepreneurial activity-The impact of childhood}}}, year = {{2016}}, } @article{7419, author = {{Steinhoff, Lena and Palmatier, Robert W.}}, journal = {{Journal of the Academy of Marketing Science}}, number = {{1}}, pages = {{88--107}}, title = {{{Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}}}, volume = {{44}}, year = {{2016}}, } @inproceedings{7673, author = {{Cramer, C and Böhm, E and Eggert, A}}, booktitle = {{Proceedings of the 45th European Marketing Academy (EMAC) Conference}}, title = {{{The Service Award Paradox}}}, year = {{2016}}, } @inproceedings{7675, author = {{Cramer, C and Böhm, E and Eggert, A}}, booktitle = {{2016 AMA Winter Marketing Educators' Conference Proceeding}}, title = {{{Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side}}}, year = {{2016}}, } @inproceedings{7686, author = {{Böhm, E and Backhaus, C and Eggert, A and Pitsis, T}}, booktitle = {{2016 AMA Winter Marketing Educators' Conference Proceedings}}, title = {{{Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective}}}, year = {{2016}}, } @article{5151, author = {{Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter}}, journal = {{ILR Review}}, number = {{3}}, pages = {{683--713}}, publisher = {{SAGE Publications Sage CA: Los Angeles, CA}}, title = {{{Shadows of the past: The effect of communist heritage on employee consultation}}}, volume = {{69}}, year = {{2016}}, } @article{5152, author = {{Thommes, Kirsten and Oertel, Simon and Walgenbach, Peter}}, journal = {{Organization Studies}}, number = {{8}}, pages = {{1067--1087}}, title = {{{Organizational Failure in the Aftermath of Institutional Upheaval}}}, volume = {{37}}, year = {{2016}}, } @inproceedings{46684, author = {{Böhm, Eva and Backhaus, C. and Eggert, A. and Pitsis, T.}}, booktitle = {{2016 AMA Winter Academic Conference, Las Vegas, NV}}, location = {{Las Vegas, NV}}, title = {{{Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}}}, year = {{2016}}, } @inproceedings{46683, author = {{Cramer, C. and Böhm, Eva and Eggert, A.}}, booktitle = {{2016 AMA Winter Academic Conference, Las Vegas, NV}}, location = {{Las Vegas, NV }}, title = {{{Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)}}}, year = {{2016}}, } @inproceedings{46681, author = {{Eggert, A. and Böhm, Eva and Cramer, C.}}, booktitle = {{International Colloquium on Relationship Marketing (ICRM), Toulouse (nominiert für Best Paper Award)}}, title = {{{Business Service Outsourcing in Manufacturing Firms: An Event Study}}}, year = {{2016}}, } @inproceedings{46682, author = {{Cramer, C. and Böhm, Eva and Eggert, A.}}, booktitle = {{45rd EMAC Annual Conference, Oslo}}, location = {{Oslo}}, title = {{{The service award paradox}}}, year = {{2016}}, } @article{46663, author = {{Böhm, Eva and Backhaus, C. and Eggert, A. and Cummins, T.}}, journal = {{Journal of Strategic Contracting and Negotiation, (ausgezeichnet mit Best Paper Award)}}, number = {{1-2}}, pages = {{128--149}}, title = {{{Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}}}, volume = {{3}}, year = {{2016}}, } @inbook{46664, author = {{Garnefeld, I. and Böhm, Eva and Feider, L.}}, booktitle = {{Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen}}, editor = {{Günther, B. and Helm, S. and Eggert, A.}}, title = {{{Retourenmanagement zur Steigerung des Kundenwerts}}}, year = {{2016}}, } @article{46640, author = {{Böhm, Eva and Eggert, Andreas and Thiesbrummel, Christoph}}, issn = {{0019-8501}}, journal = {{Industrial Marketing Management}}, keywords = {{Marketing}}, number = {{1}}, pages = {{101--111}}, publisher = {{Elsevier BV}}, title = {{{Service transition: A viable option for manufacturing companies with deteriorating financial performance?}}}, doi = {{10.1016/j.indmarman.2016.04.007}}, volume = {{60}}, year = {{2016}}, } @article{4929, author = {{Backes-Gellner, Uschi and Kluike, Marlies and Pull, Kerstin and Schneider, Martin and Teuber, Silvia}}, journal = {{Journal of Business Economics}}, number = {{7}}, pages = {{751----772}}, title = {{{Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK}}}, year = {{2016}}, } @article{47990, abstract = {{Abstract Unternehmen, die über das Outsourcing von Personalfunktionen entscheiden, stehen vor einer komplexen Fragestellung, da mit dem Bezug extern erbrachter Personaldienstleistungen sehr unterschiedliche Wirkungen ausgelöst werden können. Diverse Theorieansätze machen Aussagen zu einzelnen Wirkungskategorien des Outsourcings. Jedoch gibt bisher kein Ansatz dem Entscheidungsträger in der Praxis eine umfassende Entscheidungshilfe. Hier setzt der vorliegende Artikel an: Aus Ansätzen zur zwischenbetrieblichen Arbeitsteilung wird ein umfassendes „Wirkungsset“ des Outsourcings von Personalfunktionen hergeleitet, welches sich als Checkliste relevanter Wirkungskategorien eignet und die Einseitigkeiten bisheriger Ansätze vermeidet.}}, author = {{Alewell, Dorothea and Bähring, Katrin and Thommes, Kirsten}}, issn = {{2365-984X}}, journal = {{Arbeit}}, keywords = {{Industrial and Manufacturing Engineering}}, number = {{4}}, pages = {{282--295}}, publisher = {{Walter de Gruyter GmbH}}, title = {{{Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects}}}, doi = {{10.1515/arbeit-2007-0404}}, volume = {{16}}, year = {{2016}}, } @article{45732, author = {{Steinhoff, Lena and Palmatier, R. W.}}, journal = {{Journal of the Academy of Marketing Science}}, number = {{1}}, pages = {{88--107}}, title = {{{Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}}}, doi = {{10.1007/s11747-014-0405-6}}, volume = {{44}}, year = {{2016}}, } @inproceedings{45747, author = {{Witte, C. and Steinhoff, Lena and Eggert, A.}}, booktitle = {{Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo}}, location = {{Oslo}}, title = {{{The Power of Gift Purchases in Strengthening Customer-Company Relationships}}}, year = {{2016}}, }