@article{5518, author = {{Isidor, R and Schwens, C and Kabst, Rüdiger and Hornung, F}}, journal = {{Zeitschrift für Betriebswirtschaft (ZfB).}}, number = {{5}}, pages = {{539--583}}, title = {{{Internationaler Joint Venture Erfolg: Eine Meta-Analyse.}}}, volume = {{82}}, year = {{2012}}, } @article{5519, author = {{Steinmetz, Holger and Isidor, R and Bäuerle, N}}, journal = {{Survey Research Methods}}, number = {{1}}, pages = {{61--75}}, title = {{{Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach.}}}, volume = {{6}}, year = {{2012}}, } @inproceedings{46698, author = {{Garnefeld, I. and Münkhoff, Eva and Bruns, A.}}, booktitle = {{2012 AMA Summer Academic Conference, Chicago, IL}}, location = {{Chicago, IL}}, title = {{{I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions}}}, year = {{2012}}, } @inproceedings{46699, author = {{Eggert, A. and Münkhoff, Eva and Thiesbrummel, C.}}, booktitle = {{2012 AMA Winter Academic Conference, St. Petersburg, FL}}, location = {{St. Petersburg, FL}}, title = {{{Growing with industrial services – A configurational approach (ausgezeichnet mit Best Paper Award)}}}, year = {{2012}}, } @inproceedings{45750, author = {{Eggert, A. and Garnefeld, I. and Steinhoff, Lena}}, booktitle = {{2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago}}, location = {{Chicago}}, title = {{{The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs}}}, year = {{2012}}, } @inproceedings{45751, author = {{Eggert, A. and Garnefeld, I. and Steinhoff, Lena}}, booktitle = {{2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg}}, location = {{St. Petersburg}}, title = {{{Endowed Status in Hierarchical Loyalty Programs}}}, year = {{2012}}, } @inproceedings{7746, author = {{Terho, H and Haas, A and Eggert, A and Ulaga, W}}, booktitle = {{2011 AMA Summer Marketing Educators' Proceedings}}, title = {{{‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets}}}, year = {{2011}}, } @inproceedings{7747, author = {{Eggert, A and Münkhoff, E and Thiesbrummel, C}}, booktitle = {{Proceedings of the 40th European Marketing Academy (EMAC) Conference}}, title = {{{Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability?}}}, year = {{2011}}, } @inproceedings{7802, author = {{Doescher, K and Hogreve, J and Eggert, A}}, booktitle = {{Proceedings of the 40th European Marketing Academy (EMAC) Conference}}, title = {{{Embracing the complexity of recovery management in business-to-business relationships}}}, year = {{2011}}, } @inproceedings{7803, author = {{Garnefeld, I and Helm, S and Eggert, A and Tax, S}}, booktitle = {{Proceedings of the 40th European Marketing Academy (EMAC) Conference}}, title = {{{All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size}}}, year = {{2011}}, } @inproceedings{7804, author = {{Münkhoff, E and Garnefeld, I and Bruns, A}}, booktitle = {{Proceedings of the 40th European Marketing Academy (EMAC) Conference}}, title = {{{Time extension of sales promotions – How do customers react?}}}, year = {{2011}}, } @inproceedings{7805, author = {{Eggert, A and Hogreve, J and Ulaga, W and Münkhoff, E}}, booktitle = {{2011 AMA Winter Marketing Educators' Proceedings}}, title = {{{Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations}}}, year = {{2011}}, } @inproceedings{7806, author = {{Eggert, A and Garnefeld, I and Steinhoff, L}}, booktitle = {{2011 AMA Winter Marketing Educators' Proceedings}}, title = {{{Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy}}}, year = {{2011}}, } @inproceedings{7807, author = {{Hunter, G and Garnefeld, I and Steinhoff, L}}, booktitle = {{2011 AMA Winter Marketing Educators' Conference Proceedings}}, title = {{{Can Retailers Improve Loyalty by Empowering Consumers?}}}, year = {{2011}}, } @article{5719, abstract = {{Die Möglichkeiten der Erbringung von Dienstleistungen haben sich durch die Entwicklungen der Informations- und Kommunikationstechnologien stark erweitert. Unter Zuhilfenahme moderner Formen der Datenfernübertragung kann eine breite Palette von Dienstleistungen technologisch vermittelt über große Entfernungen hinweg erbracht werden. Diesen als ferngesteuerte Dienstleistungen bezeichneten Angeboten kommt in der Praxis eine immer größere Bedeutung zu. In der betriebswirtschaftlichen Literatur wurde ihnen bisher jedoch wenig Beachtung geschenkt. In diesem Überblicksartikel erfolgt daher eine erste Auseinandersetzung mit betriebswirtschaftlich relevanten Aspekten ferngesteuerter Dienstleistungen. Ausgehend von einer begrifflichen Abgrenzung und Konzeptualisierung dieses neuen Dienstleistungstypus im Abgleich mit bestehenden Systematisierungsansätzen werden die spezifischen Herausforderungen des Management und Marketing von ferngesteuerten Dienstleistungen reflektiert und sowie künftige Forschungsaufgaben abgeleitet.}}, author = {{Wünderlich, Nancy and Schumann, Jan H and Wangenheim, Florian v and Holzmüller, Hartmut H}}, journal = {{Zeitschrift für Betriebswirtschaft}}, keywords = {{Technologieintensive Dienstleistungen, remote services, Dienstleistungstechnologien}}, number = {{9}}, pages = {{977--1001}}, publisher = {{Springer}}, title = {{{Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben.}}}, volume = {{81}}, year = {{2011}}, } @misc{6104, author = {{Wehner, M C and Kabst, Rüdiger and Kötter, P M}}, pages = {{22--24}}, title = {{{Ausgewogener Prozess}}}, volume = {{63(4)}}, year = {{2011}}, } @misc{6106, author = {{Wehner, M C and Kabst, Rüdiger}}, pages = {{22--24}}, title = {{{Bewerber wertschätzen}}}, volume = {{63(6)}}, year = {{2011}}, } @misc{6107, author = {{Kabst, Rüdiger and Meifert, M and Wehner, M C}}, pages = {{38--40}}, title = {{{Eine vergessene Disziplin}}}, volume = {{4}}, year = {{2011}}, } @misc{6108, author = {{Kabst, Rüdiger}}, pages = {{1}}, title = {{{Editorial: Mitarbeiter führen: Ein alter Hut?}}}, volume = {{3}}, year = {{2011}}, } @inbook{6151, author = {{Maekelburger, B and Schwens, C and Kabst, Rüdiger}}, booktitle = {{Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6)}}, editor = {{Verbeke, A and Tavares-Lehmann, A T and Van Tulder, R}}, pages = {{21--49}}, publisher = {{Emerald Group Publishing Ltd.}}, title = {{{SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics}}}, year = {{2011}}, } @inproceedings{6282, author = {{Isidor, R and Steinmetz, Holger and Kabst, Rüdiger}}, title = {{{Beschäftigungsformen und OCB: der moderierende Einfluss von Arbeitszufriedenheit}}}, year = {{2011}}, } @inproceedings{6289, author = {{Schneid, M and Isidor, R and Steinmetz, Holger and Kabst, Rüdiger and Weber, H}}, title = {{{Der Einfluss bio-demographischer und aufgabenorientierter Diversität auf die Leistung von Teams: Eine Metaanalyse.}}}, year = {{2011}}, } @inproceedings{6292, author = {{Schneid, M and Isidor, R and Steinmetz, Holger and Kabst, Rüdiger and Diehl, A}}, title = {{{Age diversity and team outcomes: A quantitative review. }}}, year = {{2011}}, } @inproceedings{6294, author = {{Baum, M and Schaefer, M and Kabst, Rüdiger}}, title = {{{Advertisement-Image congruity in the recruitment context}}}, year = {{2011}}, } @inproceedings{6295, author = {{Wehner, M C and Giardini, A and Kabst, Rüdiger}}, title = {{{Applicant reactions to outsourcing of the recruitment: Does corporate image compensate for negative applicant reactions?}}}, year = {{2011}}, } @inproceedings{6296, author = {{Wehner, M C and Kabst, Rüdiger and Meifert, M and Cunz, L M}}, title = {{{Der Personalverantwortliche als „Strategic Architect“: Persönliche Einstellung oder subjektive Norm?}}}, year = {{2011}}, } @inproceedings{6297, author = {{Deutscher, F and Schwens, C and Zapkau, F B and Kabst, Rüdiger}}, title = {{{Die komplementäre Wirkung von unternehmerischer Orientierung, Marktorientierung und Lernorientierung auf den Unternehmenserfolg junger Technologieunternehmen}}}, year = {{2011}}, } @inproceedings{6302, author = {{Zapkau, F B and Schwens, C and Steinmetz, Holger and Kabst, Rüdiger}}, title = {{{Disentangling the Effect of Prior Entrepreneurial Exposure on Entrepreneurial Intention – An empirical Analysis based on the Theory of Planned Behavior}}}, year = {{2011}}, } @inproceedings{6304, author = {{Maekelburger, B and Zapkau, F B and Kabst, Rüdiger}}, title = {{{The influence of entrepreneurial traits on the strategic orientation and new product success in high-technology firms}}}, year = {{2011}}, } @misc{6389, author = {{Kabst, Rüdiger and Wehner, M C}}, title = {{{Methodology of the Cranet Survey - International Executive Report 2011, Cranfield}}}, year = {{2011}}, } @article{4855, author = {{Garnefeld, Ina and Helm, Sabrina and Eggert, Andreas}}, journal = {{Journal of Service Research}}, number = {{1}}, pages = {{93----107}}, title = {{{Walk your talk: an experimental investigation of the relationship between word of mouth and communicators’ loyalty}}}, year = {{2011}}, } @article{4856, author = {{Eggert, Andreas and Hogreve, Jens and Ulaga, Wolfgang and Muenkhoff, Eva}}, journal = {{Industrial Marketing Management}}, number = {{5}}, pages = {{661----670}}, title = {{{Industrial services, product innovations, and firm profitability: A multiple-group latent growth curve analysis}}}, year = {{2011}}, } @article{4857, author = {{Eggert, Andreas and Serdaroglu, Murat}}, journal = {{Journal of Marketing Theory and Practice}}, number = {{2}}, pages = {{169----186}}, title = {{{Exploring the Impact of Sales Technology on Salesperson Performance: A Task-Base d Approach}}}, year = {{2011}}, } @article{4881, author = {{Fahr, Ren{\'e} and Irlenbusch, Bernd}}, journal = {{Journal of Economic Behavior \& Organization}}, number = {{1}}, pages = {{200----209}}, title = {{{Who follows the crowd—Groups or individuals?}}}, year = {{2011}}, } @article{4882, author = {{Fahr, Ren{\'e}}}, journal = {{management revue}}, pages = {{28----46}}, title = {{{Job design and job satisfaction—empirical evidence for Germany?}}}, year = {{2011}}, } @techreport{4918, author = {{Hinerasky, Christiane and Fahr, Rene}}, title = {{{When the early bird catches the worm: The impact of training in retail}}}, year = {{2011}}, } @inbook{4945, author = {{Ivens, Björn and Eggert, Andreas}}, booktitle = {{Handbuch Vertriebsmanagement}}, title = {{{Key Account Management}}}, year = {{2011}}, } @article{4972, author = {{Alewell, Dorothea and Hauff, Sven and Weiland, Katrin and Thommes, Kirsten}}, journal = {{International journal of manpower}}, number = {{4}}, pages = {{394----409}}, title = {{{HRM and the use of personnel services: an empirical analysis of German firms}}}, year = {{2011}}, } @article{4973, author = {{Braun, Irene and Pull, Kerstin and Alewell, Dorothea and Störmer, Susi and Thommes, Kirsten}}, issn = {{0048-3486}}, journal = {{Personnel Review}}, number = {{3}}, pages = {{364----382}}, title = {{{HR outsourcing and service quality: theoretical framework and empirical evidence}}}, volume = {{40}}, year = {{2011}}, } @article{5520, author = {{Haun, S and Steinmetz, Holger and Dormann, C}}, journal = {{Journal of Vocational Behavior.}}, number = {{2}}, pages = {{578--587}}, title = {{{Objective work-nonwork conflict: From incompatible demands to decreased work role performance. }}}, volume = {{79}}, year = {{2011}}, } @article{5523, author = {{Steinmetz, Holger and Park, Y K and Kabst, Rüdiger}}, journal = {{Journal of Managerial Psychology.}}, number = {{7}}, pages = {{623--644}}, title = {{{A Need-Based Approach to Organizational Commitment and Job Involvement: Cross-Cultural Evidence from Germany and South Korea.}}}, volume = {{26}}, year = {{2011}}, } @article{5524, author = {{Baum, M and Schwens, C and Kabst, Rüdiger}}, journal = {{Journal of Small Business Management (JSBM).}}, number = {{3}}, pages = {{305--330}}, title = {{{A Typology of International New Ventures: Empirical Evidence from High Technology Industries.}}}, volume = {{49}}, year = {{2011}}, } @article{5525, author = {{Chae, B and Prince, J B and Katz, J and Kabst, Rüdiger}}, journal = {{Journal of Global Information Management.}}, number = {{4}}, pages = {{18--44}}, title = {{{An Exploratory Cross-National Study of Information Sharing and Human Resource Information Systems. }}}, volume = {{19}}, year = {{2011}}, } @article{5526, author = {{Baum, M and Kabst, Rüdiger}}, journal = {{Zeitschrift für Betriebswirtschaft (ZfB).}}, number = {{3}}, pages = {{327--349}}, title = {{{Arbeitgebermarkenaufbau durch informelle Hochschul-Personalmarketingmaßnahmen: Eine empirische Analyse im deutschen Mittelstand.}}}, volume = {{81}}, year = {{2011}}, } @article{5527, author = {{Steinmetz, Holger and Schwens, C and Wehner, M C and Kabst, Rüdiger}}, journal = {{Human Resource Management Review (HRMR).}}, number = {{1}}, pages = {{16--26}}, title = {{{Conceptual and Methodological Issues in Comparative HRM Research: The Cranet Project.}}}, volume = {{21}}, year = {{2011}}, } @article{5528, author = {{Schwens, C and Kabst, Rüdiger}}, journal = {{Schmalenbach Business Review (sbr). }}, number = {{7}}, pages = {{308--330}}, title = {{{Entry Learning, Age at Internationalization, and Foreign Venture Performance of Young Technology Firms.}}}, volume = {{63}}, year = {{2011}}, } @article{5529, author = {{Prince, J B and Katz, J and Kabst, Rüdiger}}, journal = {{International Journal of Human Resource Management.}}, number = {{12}}, pages = {{2485--2506}}, title = {{{High involvement information sharing practices: An international perspective.}}}, volume = {{22}}, year = {{2011}}, } @article{5546, author = {{Isidor, R and Schwens, C and Kabst, Rüdiger}}, journal = {{International Journal of Human Resource Management (IJHRM).}}, number = {{10}}, pages = {{2167--2184}}, title = {{{Human Resource Management and Early Internationalization: Is there a Leap-Frogging in International Staffing? }}}, volume = {{22}}, year = {{2011}}, } @article{5548, author = {{Schwens, C and Isidor, R and Bierwerth, M and Kabst, Rüdiger}}, journal = {{Best Paper Proceedings of the 2011 Academy of Management.}}, title = {{{International Entrepreneurship: A Meta-Analysis.}}}, year = {{2011}}, } @article{5549, author = {{Schwens, C and Kabst, Rüdiger}}, journal = {{International Business Review (IBR).}}, pages = {{60--74}}, title = {{{ Internationalization of young technology firms: A complementary perspective on antecedents of foreign market familiarity. }}}, volume = {{20}}, year = {{2011}}, }