@article{34191, abstract = {{AbstractSince the seminal work of Albert and Whetten, the organizational identity concept has become ubiquitous and highly relevant in various fields. This study systematically reviews how Albert and Whetten’s concept of organizational identity has been disseminated in different research areas. It employs quantitative (topic modeling) and qualitative text analysis, as well as a network analysis to examine a sample of 1,041 papers published between 1985 and mid-2022 that cite Albert and Whetten’s seminal work. Using this method of systematic literature analysis, the current study investigates the criteria of the basic definition and hypotheses mentioned in their work that contribute to its increasing significance, and those with the potential to become substantial aspects of future organizational identity research. Accordingly, Albert and Whetten’s conceptualization of organizational identity is often partially adopted in the literature. Thus, this study contributes to organizational identity research by unveiling further research questions on the evolving character of organizational identity, research methodology, and quantitative operationalization, on the basis of Albert and Whetten’s organizational identity conceptualization.}}, author = {{Knorr, Karin and Hein-Pensel, Franziska}}, issn = {{2198-1620}}, journal = {{Management Review Quarterly}}, keywords = {{Strategy and Management, Business, Management and Accounting (miscellaneous)}}, publisher = {{Springer Science and Business Media LLC}}, title = {{{Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity}}}, doi = {{10.1007/s11301-022-00311-7}}, year = {{2022}}, } @article{34295, author = {{Hoppe, Julia Amelie and Tuisku, Outi and Johansson-Pajala, Rose-Marie and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä and Thommes, Kirsten}}, issn = {{2451-9588}}, journal = {{Computers in Human Behavior Reports}}, keywords = {{Artificial Intelligence, Cognitive Neuroscience, Computer Science Applications, Human-Computer Interaction, Applied Psychology, Neuroscience (miscellaneous)}}, publisher = {{Elsevier BV}}, title = {{{When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty}}}, doi = {{10.1016/j.chbr.2022.100258}}, year = {{2022}}, } @article{44636, author = {{Hoppe, Julia A. and Tuisku, Outi and Johansson-Pajala, Rose-Marie and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä and Thommes, Kirsten}}, issn = {{2451-9588}}, journal = {{Computers in Human Behavior Reports}}, keywords = {{Artificial Intelligence, Cognitive Neuroscience, Computer Science Applications, Human-Computer Interaction, Applied Psychology, Neuroscience (miscellaneous)}}, publisher = {{Elsevier BV}}, title = {{{When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty}}}, doi = {{10.1016/j.chbr.2022.100258}}, volume = {{9}}, year = {{2022}}, } @article{32273, author = {{Hoppe, Julia Amelie and Melkas, Helinä and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Thommes, Kirsten}}, issn = {{1044-7318}}, journal = {{International Journal of Human–Computer Interaction}}, keywords = {{Computer Science Applications, Human-Computer Interaction, Human Factors and Ergonomics}}, pages = {{1--17}}, publisher = {{Informa UK Limited}}, title = {{{Perception of Society’s Trust in Care Robots by Public Opinion Leaders}}}, doi = {{10.1080/10447318.2022.2081283}}, year = {{2022}}, } @article{34473, abstract = {{Psychologists claim that being treated kindly puts individuals in a positive emotional state: they then treat an unrelated third party more kindly. Numerous experiments document that subjects indeed ‘pay forward’ specific behavior. For example, they are less generous after having experienced stinginess. This, however, is not necessarily driven by emotions. Subjects may also imitate what they regard as socially adequate behavior. Here, I present an experiment in which imitation is not possible at the next opportunity to act with a stranger: after being given either a fun or an annoying job, subjects have to decide whether to be generous or not. I find that although subjects who are given the annoying job report more negative emotions than those with the fun job, they do not treat an unrelated third person more unkindly in terms of passing on less money. }}, author = {{Schnedler, Wendelin}}, issn = {{0899-8256}}, journal = {{Games and Economic Behavior}}, keywords = {{Economics and Econometrics, Finance}}, pages = {{542--558}}, publisher = {{Elsevier BV}}, title = {{{The broken chain: Evidence against emotionally driven upstream indirect reciprocity}}}, doi = {{10.1016/j.geb.2022.10.008}}, volume = {{136}}, year = {{2022}}, } @article{45721, author = {{Steinhoff, Lena and Palmatier, R. W. and Martin, K. D. and Fox, G. and Henderson, C. M. and Saint Clair, J. K. and Yan, S. and Lee, J.-Y. and Perko, T. and Harmeling, C. M.}}, journal = {{Journal of Service Management Research}}, number = {{1}}, pages = {{2--27}}, title = {{{Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services}}}, doi = {{ 10.5771/2511-8676-2022-1-2}}, volume = {{6}}, year = {{2022}}, } @inproceedings{45737, author = {{Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler, M.}}, booktitle = {{2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago}}, location = {{Chicago}}, title = {{{Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support}}}, year = {{2022}}, } @inproceedings{45739, author = {{Garnefeld, I. and Steinhoff, Lena and Küpper, K.}}, booktitle = {{2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas}}, location = {{Las Vegas}}, title = {{{How Do I Tell Them? Analyzing Companies' Provision of Rejection Reasons in Product Testing Programs}}}, year = {{2022}}, } @inproceedings{45738, author = {{Becker, M. and Wiegand, N. and Steinhoff, Lena and Baidina, K.}}, booktitle = {{Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest.}}, location = {{Budapest}}, title = {{{The Role of Self-Rewarding Behavior in Cashback Loyalty Programs}}}, year = {{2022}}, } @article{45720, author = {{Steinhoff, Lena and Liu, J. (S.) and Li, X. and Palmatier, R. W.}}, journal = {{Journal of International Marketing}}, number = {{1}}, pages = {{1--31}}, title = {{{Customer Engagement in International Markets}}}, doi = {{10.1177/1069031X221099211}}, volume = {{31}}, year = {{2022}}, } @article{51210, author = {{Tuisku, Outi and Johansson-Pajala, Rose-Marie and Hoppe, Julia Amelie and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten and Gustafsson, Christine and Melkas, Helinä}}, issn = {{0144-929X}}, journal = {{Behaviour & Information Technology}}, keywords = {{Human-Computer Interaction, General Social Sciences, Arts and Humanities (miscellaneous), Developmental and Educational Psychology}}, number = {{6}}, pages = {{758--774}}, publisher = {{Informa UK Limited}}, title = {{{Assistant nurses and orientation to care robot use in three European countries}}}, doi = {{10.1080/0144929x.2022.2042736}}, volume = {{42}}, year = {{2022}}, } @phdthesis{24886, author = {{van Straaten, Dirk}}, title = {{{Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics}}}, doi = {{10.17619/UNIPB/1-1189 }}, year = {{2021}}, } @inbook{24371, author = {{Krebs, Benjamin and Wehner, Marius Claus}}, booktitle = {{The Routledge companion to talent management}}, editor = {{Tarique, Ibraiz}}, pages = {{539--555}}, publisher = {{Routledge}}, title = {{{The relationship between talent management and individual and organizational performance}}}, year = {{2021}}, } @article{17860, author = {{Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}}, journal = {{Journal of Service Management}}, number = {{4}}, pages = {{507--532}}, title = {{{Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers}}}, volume = {{32}}, year = {{2021}}, } @article{21289, author = {{Kaimann, Daniel and Tanneberg, Ilka and Cox, Joe}}, issn = {{0143-6570}}, journal = {{Managerial and Decision Economics}}, number = {{1}}, pages = {{3--20}}, title = {{{“I will survive”: Online streaming and the chart survival of music tracks}}}, doi = {{10.1002/mde.3226}}, volume = {{42}}, year = {{2021}}, } @inproceedings{46670, author = {{Harrmann, L. and Böhm, Eva and Eggert, A.}}, booktitle = {{2021 AMA Winter Academic Conference}}, title = {{{Exploring the paths towards service growth in manufacturing companies}}}, year = {{2021}}, } @article{41338, abstract = {{AbstractThis study explains how manufacturers tackle the critical managerial challenge of transforming a product-focused sales force to undertake solution selling. Through an application of configurational theory, the authors explain how individual and organizational conditions combine to determine salespeople’s engagement in solution selling. Multilevel, multisource data from the sales organization of a global supplier of building solutions represent input from salespeople (N = 184), solution champions (N = 23), and sales managers (N = 26). A fuzzy set qualitative comparative analysis reveals no single, optimal way to overcome transformation challenges. Rather, consistent with prior research, solution selling requires certain types of salespeople, because value-based selling is a necessary condition for successful engagement. Beyond this foundational condition, a heterogeneous sales force can be engaged, as long as the organization provides appropriate support that is tailored to individual salespersons’ needs. The findings affirm that this viable support can come from either sales managers or solution champions.}}, author = {{Salonen, Anna and Terho, Harri and Böhm, Eva and Virtanen, Ari and Rajala, Risto}}, issn = {{0092-0703}}, journal = {{Journal of the Academy of Marketing Science}}, keywords = {{Marketing, Economics and Econometrics, Business and International Management}}, number = {{1}}, pages = {{139--163}}, publisher = {{Springer Science and Business Media LLC}}, title = {{{Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions}}}, doi = {{10.1007/s11747-020-00729-z}}, volume = {{49}}, year = {{2021}}, } @article{41337, abstract = {{AbstractOnline reviews have profound impacts on firm success in terms of sales volume and how much customers are willing to pay, yet firms remain highly dependent on customers’ voluntary contributions. A popular way to increase the number of online reviews is to use product testing programs, which offer participants free products in exchange for writing reviews. Firms that employ this practice generally hope to increase review quality and secure higher product rating scores. However, a qualitative study, experimental study, and multilevel analysis of a field study dataset of more than 200,000 online reviews by product testers combine to reveal that product testing programs do not necessarily generate higher quality reviews, nor better product ratings. Only in certain circumstances (e.g., higher priced products) does offering a product testing program generate these benefits for the firm. Therefore, companies should consider carefully if and when they want to offer product testing programs.}}, author = {{Garnefeld, Ina and Krah, Tabea and Böhm, Eva and Gremler, Dwayne D.}}, issn = {{0092-0703}}, journal = {{Journal of the Academy of Marketing Science}}, keywords = {{Marketing, Economics and Econometrics, Business and International Management}}, number = {{4}}, pages = {{703--722}}, publisher = {{Springer Science and Business Media LLC}}, title = {{{Online reviews generated through product testing: can more favorable reviews be enticed with free products?}}}, doi = {{10.1007/s11747-021-00770-6}}, volume = {{49}}, year = {{2021}}, } @article{46635, author = {{Schaefers, Tobias and Ruffer, Stefan and Böhm, Eva}}, issn = {{0019-8501}}, journal = {{Industrial Marketing Management}}, keywords = {{Marketing}}, pages = {{466--481}}, publisher = {{Elsevier BV}}, title = {{{Outcome-based contracting from the customers' perspective: A means-end chain analytical exploration}}}, doi = {{10.1016/j.indmarman.2020.06.002}}, volume = {{93}}, year = {{2021}}, } @inbook{24375, author = {{Wach, Bernhard and Krebs, Benjamin and Kabst, Rüdiger}}, booktitle = {{HR-Trends 2021}}, editor = {{Schwuchow, K. and Gutmann, J.}}, publisher = {{Haufe-Lexware}}, title = {{{HR-Manager als Intrapreneure}}}, year = {{2021}}, } @inbook{42778, author = {{Öhlschläger, Claudia and Schneider, Martin}}, booktitle = {{Komparatistik heute}}, isbn = {{9783846766088}}, pages = {{159--173}}, publisher = {{Brill | Fink}}, title = {{{Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive}}}, doi = {{10.30965/9783846766088_009}}, year = {{2021}}, } @article{24456, abstract = {{One objective of current research in explainable intelligent systems is to implement social aspects in order to increase the relevance of explanations. In this paper, we argue that a novel conceptual framework is needed to overcome shortcomings of existing AI systems with little attention to processes of interaction and learning. Drawing from research in interaction and development, we first outline the novel conceptual framework that pushes the design of AI systems toward true interactivity with an emphasis on the role of the partner and social relevance. We propose that AI systems will be able to provide a meaningful and relevant explanation only if the process of explaining is extended to active contribution of both partners that brings about dynamics that is modulated by different levels of analysis. Accordingly, our conceptual framework comprises monitoring and scaffolding as key concepts and claims that the process of explaining is not only modulated by the interaction between explainee and explainer but is embedded into a larger social context in which conventionalized and routinized behaviors are established. We discuss our conceptual framework in relation to the established objectives of transparency and autonomy that are raised for the design of explainable AI systems currently.}}, author = {{Rohlfing, Katharina J. and Cimiano, Philipp and Scharlau, Ingrid and Matzner, Tobias and Buhl, Heike M. and Buschmeier, Hendrik and Esposito, Elena and Grimminger, Angela and Hammer, Barbara and Haeb-Umbach, Reinhold and Horwath, Ilona and Hüllermeier, Eyke and Kern, Friederike and Kopp, Stefan and Thommes, Kirsten and Ngonga Ngomo, Axel-Cyrille and Schulte, Carsten and Wachsmuth, Henning and Wagner, Petra and Wrede, Britta}}, issn = {{2379-8920}}, journal = {{IEEE Transactions on Cognitive and Developmental Systems}}, keywords = {{Explainability, process ofexplaining andunderstanding, explainable artificial systems}}, number = {{3}}, pages = {{717--728}}, title = {{{Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems}}}, doi = {{10.1109/tcds.2020.3044366}}, volume = {{13}}, year = {{2021}}, } @article{45724, author = {{Henderson, C. M. and Steinhoff, Lena and Harmeling, C. M. and Palmatier, R. W.}}, journal = {{Journal of the Academy of Marketing Science}}, number = {{2}}, pages = {{350--373}}, title = {{{Customer Inertia Marketing}}}, doi = {{http://dx.doi.org/10.1007/s11747-020-00744-0}}, volume = {{49}}, year = {{2021}}, } @article{45725, author = {{Kim, J. J. and Steinhoff, Lena and Palmatier, R. W.}}, journal = {{Journal of the Academy of Marketing Science}}, number = {{1}}, pages = {{71--95}}, title = {{{An Emerging Theory of Loyalty Program Dynamics}}}, doi = {{10.1007/s11747-020-00719-1}}, volume = {{49}}, year = {{2021}}, } @article{45722, author = {{Steinhoff, Lena and Palmatier, R. W.}}, journal = {{Australasian Marketing Journal}}, number = {{2}}, pages = {{111--117}}, title = {{{Commentary: Opportunities and Challenges of Technology in Relationship Marketing}}}, doi = {{https://doi.org/10.1016/j.ausmj.2020.07.003}}, volume = {{29}}, year = {{2021}}, } @article{45723, author = {{Steinhoff, Lena and Zondag, M. M.}}, journal = {{Journal of Business Research}}, pages = {{70--82}}, title = {{{Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages}}}, doi = {{10.1016/j.jbusres.2021.02.016}}, volume = {{129}}, year = {{2021}}, } @inproceedings{45741, author = {{Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler, M.}}, booktitle = {{2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg}}, location = {{St. Petersburg}}, title = {{{Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together}}}, year = {{2021}}, } @inproceedings{45740, author = {{Alberternst, B. and Eggert, A. and Steinhoff, Lena and Giesler, M.}}, booktitle = {{Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid}}, location = {{Madrid}}, title = {{{Understanding and Measuring Consumer Solidarity as a Collective Bond}}}, year = {{2021}}, } @inproceedings{24373, author = {{Krebs, Benjamin}}, booktitle = {{Academy of Management Proceedings}}, number = {{21233}}, title = {{{Antecedents and Performance Consequences of High-Potential Scheme Use}}}, volume = {{1}}, year = {{2020}}, } @article{21126, author = {{Pekkarinen, Satu and Hennala, Lea and Tuisku, Outi and Gustafsson, Christine and Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Melkas, Helinä}}, issn = {{1569-1101}}, journal = {{Gerontechnology}}, title = {{{Care robots in society: Knowledge and orientation needs}}}, doi = {{10.4017/gt.2020.19.s.69664}}, year = {{2020}}, } @article{21127, author = {{Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helinä and Gustafsson, Christine}}, issn = {{1569-1101}}, journal = {{Gerontechnology}}, title = {{{The need for care robot orientation in elder care services}}}, doi = {{10.4017/gt.2020.19.s.69574}}, year = {{2020}}, } @article{21287, abstract = {{Peer-to-peer markets are especially suitable for the analysis of online ratings as they represent two-sided markets that match buyers to sellers and thus lead to reduced scope for opportunistic behavior. We decompose the online ratings by focusing on the customer’s decision-making process in a leading peer-to-peer ridesharing platform. Using data from the leading peer-to-peer ridesharing platform BlaBlaCar, we analyze 17,584 users registered between 2004 and 2014 and their online ratings focusing on the decomposition of the explicit determinants reflecting the variance of online ratings. We find clear evidence to suggest that a driver’s attitude towards music, pets, smoking, and conversation has a significantly positive influence on his received online ratings. However, we also show that the interaction of female drivers and their attitude towards pets has a significantly negative effect on average ratings.}}, author = {{Kaimann, Daniel}}, issn = {{2071-1050}}, journal = {{Sustainability}}, number = {{15}}, title = {{{Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets}}}, doi = {{10.3390/su12156185}}, volume = {{12}}, year = {{2020}}, } @article{17361, author = {{Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helina and Gustafsson, Christine}}, journal = {{International Journal of Social Robotics}}, pages = {{1--15}}, title = {{{Care Robot Orientation: What, Who and How? Potential Users` Perceptions}}}, doi = {{10.1007/s12369-020-00619-y}}, year = {{2020}}, } @article{17366, author = {{Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea}}, issn = {{2364-9208}}, journal = {{Industrie 4.0 Management}}, title = {{{Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?}}}, volume = {{2}}, year = {{2020}}, } @inbook{17367, author = {{Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten}}, booktitle = {{Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care }}, editor = {{Haltaufderheide, Joschka and Hovemann, Johanna and Vollmann, Jochen}}, pages = {{139--156}}, publisher = {{De Gruyter}}, title = {{{Assistive robots in care: Expectations and perceptions of older people}}}, doi = {{10.1515/9783110677485-009}}, year = {{2020}}, } @article{20882, author = {{Hoffmann, Christin and Thommes, Kirsten}}, issn = {{0167-2681}}, journal = {{Journal of Economic Behavior & Organization}}, pages = {{49--65}}, title = {{{Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment}}}, doi = {{10.1016/j.jebo.2020.09.034}}, year = {{2020}}, } @article{20883, abstract = {{We experimentally compare the consequences for group cooperation of two decision mechanisms involving the extension of group membership. We analyze an exogenous decision (random draw) and an endogenous decision (made by a particular group member) mechanism to extend a temporary agent’s group membership. Our results reveal that the prospect of group membership extension affects not only the temporary but also the permanent group members’ contributions with an endogenous mechanism.}}, author = {{Grund, Christian and Harbring, Christine and Thommes, Kirsten and Tilkes, Katja Rebecca}}, issn = {{2073-4336}}, journal = {{Games}}, title = {{{Decisions on Extending Group Membership—Evidence from a Public Good Experiment}}}, doi = {{10.3390/g11040061}}, year = {{2020}}, } @article{4627, author = {{Kaimann, Daniel}}, journal = {{Applied Economics Letters}}, number = {{16}}, pages = {{1366--1370}}, title = {{{Ancillary market signaling: A two-stage model of economic reputation on ancillary market success}}}, doi = {{10.1080/13504851.2019.1683136}}, volume = {{27}}, year = {{2020}}, } @inproceedings{16116, author = {{Purrmann, Maren and Wünderlich, Nancy}}, booktitle = {{Proceedings of the 2020 AMA Winter Academic Conference}}, location = {{San Diego, CA, USA}}, title = {{{How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust}}}, year = {{2020}}, } @article{21128, author = {{Thommes, Kirsten and Johansson-Pajala, Rose-Marie and Gustaffson, Christine and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Melkas, Helinä and Hoppe, Julia Amelie}}, issn = {{1569-1101}}, journal = {{Gerontechnology}}, title = {{{Trust development in care robots by opinion leader in the society}}}, doi = {{10.4017/gt.2020.19.s.70024.4}}, year = {{2020}}, } @article{17854, author = {{Goldbach, Carina and Hoffmann, Christin and Hoppe, Julia Amelie and Pitz, Thomas and Thommes, Kirsten}}, journal = {{PloS ONE}}, number = {{7}}, title = {{{The fast and the furious—An experimental investigation of the pace of life and risky speed choice in traffic}}}, doi = {{https://doi.org/10.1371/journal.pone.0236589}}, volume = {{15 }}, year = {{2020}}, } @article{17857, author = {{Pekkarinen, Satu and Hennala, Lea and Tuisku, Outi and Gustafsson, Christine and Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Melkas, Helina}}, journal = {{Futures}}, title = {{{Embedding care robots into society and practice: Socio-technical considerations}}}, doi = {{https://doi.org/10.1016/j.futures.2020.102593}}, volume = {{122}}, year = {{2020}}, } @article{17862, author = {{Schlangenotto, Darius and Schnedler, Wendelin and Vadovic, Radovan}}, journal = {{Games}}, number = {{3}}, pages = {{1----24}}, title = {{{Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups}}}, volume = {{11}}, year = {{2020}}, } @article{18236, author = {{Schnedler, Wendelin and Stephan, Nina Lucia}}, issn = {{1439-2917}}, journal = {{Schmalenbach Business Review}}, pages = {{347--364}}, title = {{{Revisiting a Remedy Against Chains of Unkindness}}}, doi = {{10.1007/s41464-020-00090-2}}, year = {{2020}}, } @inproceedings{46689, author = {{Garnefeld, I. and Krah, T. and Böhm, Eva and Gremler, D. D.}}, booktitle = {{2020 AMA Winter Academic Conference, San Diego, CA}}, location = {{San Diego, CA}}, title = {{{Do product testing programs lead to more favorable online reviews? (ausgezeichnet mit Best Paper Award)}}}, year = {{2020}}, } @inproceedings{46690, author = {{Eggert, A. and Böhm, Eva and Akalan, R. and Gebauer, H.}}, booktitle = {{2020 AMA Winter Academic Conference, San Diego, CA}}, location = {{San Diego, CA}}, title = {{{Manufacturers’ service growth through mergers and acquisitions – An event study}}}, year = {{2020}}, } @article{46636, author = {{Böhm, Eva and Eggert, Andreas and Terho, Harri and Ulaga, Wolfgang and Haas, Alexander}}, issn = {{0885-3134}}, journal = {{Journal of Personal Selling and Sales Management}}, keywords = {{Management of Technology and Innovation, Human Factors and Ergonomics}}, number = {{3}}, pages = {{180--197}}, publisher = {{Informa UK Limited}}, title = {{{Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling}}}, doi = {{10.1080/08853134.2020.1778484}}, volume = {{40}}, year = {{2020}}, } @inbook{42780, author = {{Schneider, Martin}}, booktitle = {{Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien}}, editor = {{Becker, Karsten}}, isbn = {{978-3-8260-6930-7}}, pages = {{243--254}}, title = {{{Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street}}}, year = {{2020}}, } @inbook{18905, author = {{Schneider, Martin}}, booktitle = {{Urbane Kulturen und Räume Intermedial}}, editor = {{Öhlschläger, Claudia}}, isbn = {{987-3-8376-4884-3}}, pages = {{209--221}}, title = {{{Urbane Arbeitsparadiese gestern und heute}}}, year = {{2020}}, } @inbook{20295, author = {{Schneider, Martin and Eisele, Simon}}, booktitle = {{Handbuch Gestaltung digitaler und vernetzter Arbeitswelten}}, pages = {{303--322}}, publisher = {{Springer}}, title = {{{Personalwirtschaft}}}, year = {{2020}}, }