@article{21127, author = {{Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helinä and Gustafsson, Christine}}, issn = {{1569-1101}}, journal = {{Gerontechnology}}, title = {{{The need for care robot orientation in elder care services}}}, doi = {{10.4017/gt.2020.19.s.69574}}, year = {{2020}}, } @article{21287, abstract = {{Peer-to-peer markets are especially suitable for the analysis of online ratings as they represent two-sided markets that match buyers to sellers and thus lead to reduced scope for opportunistic behavior. We decompose the online ratings by focusing on the customer’s decision-making process in a leading peer-to-peer ridesharing platform. Using data from the leading peer-to-peer ridesharing platform BlaBlaCar, we analyze 17,584 users registered between 2004 and 2014 and their online ratings focusing on the decomposition of the explicit determinants reflecting the variance of online ratings. We find clear evidence to suggest that a driver’s attitude towards music, pets, smoking, and conversation has a significantly positive influence on his received online ratings. However, we also show that the interaction of female drivers and their attitude towards pets has a significantly negative effect on average ratings.}}, author = {{Kaimann, Daniel}}, issn = {{2071-1050}}, journal = {{Sustainability}}, number = {{15}}, title = {{{Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets}}}, doi = {{10.3390/su12156185}}, volume = {{12}}, year = {{2020}}, } @article{17361, author = {{Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helina and Gustafsson, Christine}}, journal = {{International Journal of Social Robotics}}, pages = {{1--15}}, title = {{{Care Robot Orientation: What, Who and How? Potential Users` Perceptions}}}, doi = {{10.1007/s12369-020-00619-y}}, year = {{2020}}, } @article{17366, author = {{Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea}}, issn = {{2364-9208}}, journal = {{Industrie 4.0 Management}}, title = {{{Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?}}}, volume = {{2}}, year = {{2020}}, } @inbook{17367, author = {{Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten}}, booktitle = {{Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care }}, editor = {{Haltaufderheide, Joschka and Hovemann, Johanna and Vollmann, Jochen}}, pages = {{139--156}}, publisher = {{De Gruyter}}, title = {{{Assistive robots in care: Expectations and perceptions of older people}}}, doi = {{10.1515/9783110677485-009}}, year = {{2020}}, } @article{20882, author = {{Hoffmann, Christin and Thommes, Kirsten}}, issn = {{0167-2681}}, journal = {{Journal of Economic Behavior & Organization}}, pages = {{49--65}}, title = {{{Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment}}}, doi = {{10.1016/j.jebo.2020.09.034}}, year = {{2020}}, } @article{20883, abstract = {{We experimentally compare the consequences for group cooperation of two decision mechanisms involving the extension of group membership. We analyze an exogenous decision (random draw) and an endogenous decision (made by a particular group member) mechanism to extend a temporary agent’s group membership. Our results reveal that the prospect of group membership extension affects not only the temporary but also the permanent group members’ contributions with an endogenous mechanism.}}, author = {{Grund, Christian and Harbring, Christine and Thommes, Kirsten and Tilkes, Katja Rebecca}}, issn = {{2073-4336}}, journal = {{Games}}, title = {{{Decisions on Extending Group Membership—Evidence from a Public Good Experiment}}}, doi = {{10.3390/g11040061}}, year = {{2020}}, } @article{4627, author = {{Kaimann, Daniel}}, journal = {{Applied Economics Letters}}, number = {{16}}, pages = {{1366--1370}}, title = {{{Ancillary market signaling: A two-stage model of economic reputation on ancillary market success}}}, doi = {{10.1080/13504851.2019.1683136}}, volume = {{27}}, year = {{2020}}, } @inproceedings{16116, author = {{Purrmann, Maren and Wünderlich, Nancy}}, booktitle = {{Proceedings of the 2020 AMA Winter Academic Conference}}, location = {{San Diego, CA, USA}}, title = {{{How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust}}}, year = {{2020}}, } @article{21128, author = {{Thommes, Kirsten and Johansson-Pajala, Rose-Marie and Gustaffson, Christine and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Melkas, Helinä and Hoppe, Julia Amelie}}, issn = {{1569-1101}}, journal = {{Gerontechnology}}, title = {{{Trust development in care robots by opinion leader in the society}}}, doi = {{10.4017/gt.2020.19.s.70024.4}}, year = {{2020}}, } @article{17854, author = {{Goldbach, Carina and Hoffmann, Christin and Hoppe, Julia Amelie and Pitz, Thomas and Thommes, Kirsten}}, journal = {{PloS ONE}}, number = {{7}}, title = {{{The fast and the furious—An experimental investigation of the pace of life and risky speed choice in traffic}}}, doi = {{https://doi.org/10.1371/journal.pone.0236589}}, volume = {{15 }}, year = {{2020}}, } @article{17857, author = {{Pekkarinen, Satu and Hennala, Lea and Tuisku, Outi and Gustafsson, Christine and Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Melkas, Helina}}, journal = {{Futures}}, title = {{{Embedding care robots into society and practice: Socio-technical considerations}}}, doi = {{https://doi.org/10.1016/j.futures.2020.102593}}, volume = {{122}}, year = {{2020}}, } @article{17862, author = {{Schlangenotto, Darius and Schnedler, Wendelin and Vadovic, Radovan}}, journal = {{Games}}, number = {{3}}, pages = {{1----24}}, title = {{{Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups}}}, volume = {{11}}, year = {{2020}}, } @article{18236, author = {{Schnedler, Wendelin and Stephan, Nina Lucia}}, issn = {{1439-2917}}, journal = {{Schmalenbach Business Review}}, pages = {{347--364}}, title = {{{Revisiting a Remedy Against Chains of Unkindness}}}, doi = {{10.1007/s41464-020-00090-2}}, year = {{2020}}, } @inproceedings{46689, author = {{Garnefeld, I. and Krah, T. and Böhm, Eva and Gremler, D. D.}}, booktitle = {{2020 AMA Winter Academic Conference, San Diego, CA}}, location = {{San Diego, CA}}, title = {{{Do product testing programs lead to more favorable online reviews? (ausgezeichnet mit Best Paper Award)}}}, year = {{2020}}, } @inproceedings{46690, author = {{Eggert, A. and Böhm, Eva and Akalan, R. and Gebauer, H.}}, booktitle = {{2020 AMA Winter Academic Conference, San Diego, CA}}, location = {{San Diego, CA}}, title = {{{Manufacturers’ service growth through mergers and acquisitions – An event study}}}, year = {{2020}}, } @article{46636, author = {{Böhm, Eva and Eggert, Andreas and Terho, Harri and Ulaga, Wolfgang and Haas, Alexander}}, issn = {{0885-3134}}, journal = {{Journal of Personal Selling and Sales Management}}, keywords = {{Management of Technology and Innovation, Human Factors and Ergonomics}}, number = {{3}}, pages = {{180--197}}, publisher = {{Informa UK Limited}}, title = {{{Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling}}}, doi = {{10.1080/08853134.2020.1778484}}, volume = {{40}}, year = {{2020}}, } @inbook{42780, author = {{Schneider, Martin}}, booktitle = {{Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien}}, editor = {{Becker, Karsten}}, isbn = {{978-3-8260-6930-7}}, pages = {{243--254}}, title = {{{Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street}}}, year = {{2020}}, } @inbook{18905, author = {{Schneider, Martin}}, booktitle = {{Urbane Kulturen und Räume Intermedial}}, editor = {{Öhlschläger, Claudia}}, isbn = {{987-3-8376-4884-3}}, pages = {{209--221}}, title = {{{Urbane Arbeitsparadiese gestern und heute}}}, year = {{2020}}, } @inbook{20295, author = {{Schneider, Martin and Eisele, Simon}}, booktitle = {{Handbuch Gestaltung digitaler und vernetzter Arbeitswelten}}, pages = {{303--322}}, publisher = {{Springer}}, title = {{{Personalwirtschaft}}}, year = {{2020}}, } @inproceedings{24330, author = {{Knorr, Karin and Auer, Thorsten Fabian and Thommes, Kirsten}}, booktitle = {{Academy of Management Proceedings}}, issn = {{2151-6561}}, number = {{1}}, title = {{{Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries}}}, doi = {{10.5465/AMBPP.2020.16489.abstract}}, volume = {{2020}}, year = {{2020}}, } @article{21369, abstract = {{Successful design of human-in-the-loop control sys- tems requires appropriate models for human decision makers. Whilst most paradigms adopted in the control systems literature hide the (limited) decision capability of humans, in behavioral economics individual decision making and optimization processes are well-known to be affected by perceptual and behavioral biases. Our goal is to enrich control engineering with some insights from behavioral economics research through exposing such biases in control-relevant settings. This paper addresses the following two key questions: 1) How do behavioral biases affect decision making? 2) What is the role played by feedback in human-in-the-loop control systems? Our experimental framework shows how individuals behave when faced with the task of piloting an UAV under risk and uncertainty, paralleling a real-world decision-making scenario. Our findings support the notion of humans in Cyberphysical Systems underlying behavioral biases regardless of – or even because of – receiving immediate outcome feedback. We observe substantial shares of drone controllers to act inefficiently through either flying excessively (overconfident) or overly conservatively (underconfident). Furthermore, we observe human-controllers to self-servingly misinterpret random sequences through being subject to a “hot hand fallacy”. We advise control engineers to mind the human component in order not to compromise technological accomplishments through human issues.}}, author = {{Protte, Marius and Fahr, René and Quevedo, Daniel E.}}, journal = {{IEEE Control Systems Magazine}}, number = {{6}}, pages = {{57 -- 76}}, publisher = {{IEEE}}, title = {{{Behavioral Economics for Human-in-the-loop Control Systems Design: Overconfidence and the hot hand fallacy}}}, doi = {{10.1109/MCS.2020.3019723}}, volume = {{40}}, year = {{2020}}, } @book{21566, author = {{Schneider, Martin and Sadowski, Dieter and Frick, Bernd and Warning, Susanne}}, publisher = {{Schäffer-Poeschel}}, title = {{{Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis}}}, year = {{2020}}, } @article{18426, author = {{Schneider, Martin}}, isbn = {{978-3-8260-6930-7}}, journal = {{Erzähltes Geld: Finanzmärkte und Krisen in Literatur, Film und Medien}}, pages = {{243--}}, publisher = {{Königshausen & Neumann}}, title = {{{Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft ain Oliver Stones "Wall Street" }}}, year = {{2020}}, } @article{34861, author = {{Meier, Heiko and Auer, Thorsten Fabian and Sennefelder, Lisa}}, issn = {{2195-9552}}, journal = {{Journal Gesundheitsförderung für Akteurinnen und Akteure aus Politik, Wissenschaft und Praxis}}, number = {{1}}, pages = {{58--61}}, publisher = {{Conrad-Verlag}}, title = {{{Der Einfluss von gesundheitsförderlichen Maßnahmen auf die Kommunikationsstrukturen: Nutzen für die Arbeitsproduktivität?}}}, year = {{2020}}, } @article{25806, author = {{Lübbecke, Silvia and Schnedler, Wendelin}}, issn = {{1058-6407}}, journal = {{Journal of Economics & Management Strategy}}, pages = {{420--438}}, title = {{{Don't patronize me! An experiment on preferences for authorship}}}, doi = {{10.1111/jems.12347}}, year = {{2020}}, } @article{45726, author = {{Martin, K. D. and Kim, J. J. and Palmatier, R. W. and Steinhoff, Lena and Stewart, D. W. and Walker, B. A. and Wang, Y. and Weaven, S. K.}}, journal = {{Journal of Retailing}}, number = {{4}}, pages = {{474--489}}, title = {{{Data Privacy in Retail}}}, doi = {{https://doi.org/10.1016/j.jretai.2020.08.003}}, volume = {{96}}, year = {{2020}}, } @article{45727, author = {{Payne, A. and Steinhoff, Lena and Frow, P. and Eggert, A.}}, journal = {{Industrial Marketing Management}}, pages = {{244--255}}, title = {{{Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation}}}, doi = {{https://doi.org/10.1016/j.indmarman.2020.02.015}}, volume = {{87}}, year = {{2020}}, } @article{45728, author = {{Eggert, A. and Frow, P. and Payne, A. and Steinhoff, Lena}}, journal = {{Industrial Marketing Management}}, pages = {{242--243}}, title = {{{Understanding and Managing Customer Value Propositions: Introduction to the Special Issue}}}, doi = {{http://dx.doi.org/10.1016/j.indmarman.2020.01.007}}, volume = {{87}}, year = {{2020}}, } @inproceedings{45742, author = {{Reimer, T. and Steinhoff, Lena and Leyer, M.}}, booktitle = {{2020 Winter AMA Conference Proceedings, San Diego}}, location = {{San Diego}}, title = {{{“Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing}}}, year = {{2020}}, } @article{1139, abstract = {{We investigate the degree of price competition among telecommunication firms. Underlying a Bertrand model of price competition, we empirically model pricing behaviour in an oligopoly. We analyse panel data of individual pricing information of mobile phone contracts offered between 2011 and 2017. We provide empirical evidence that price differences as well as reputational effects serve as a signal to buyers and significantly affect market demand. Additionally, we find that brands lead to an increase in demand and thus are able to generate spillover effects even after price increase.}}, author = {{Kaimann, Daniel and Hoyer, Britta}}, journal = {{Applied Economics Letters}}, number = {{1}}, pages = {{54--57}}, publisher = {{Taylor and Francis Online}}, title = {{{Price competition and the Bertrand model: The paradox of the German mobile discount market}}}, doi = {{10.1080/13504851.2018.1436141}}, volume = {{26}}, year = {{2019}}, } @article{80, abstract = {{Models on network formation have often been extended to include the potential of network disruption in recent years. Whereas the theoretical research on network formation under the threat of disruption has thus gained prominence, hardly any experimental research exists so far. In this paper, we therefore experimentally study the emergence of networks including the aspect of a known external threat by relating theoretical predictions by Dzuibiński and Goyal (2013) to actual observed behaviour. We deal with the question if subjects in the role of a strategic Designer are able to form safe networks for least costs while facing a strategic Adversary who is going to attack their networks. Varying the costs for protecting nodes, we designed and tested two treatments with different predictions for the equilibrium network and investigated whether one of the least cost equilibrium networks was more likely to be reached. Furthermore, the influence of the subjects’ farsightedness on their decision-making process was elicited and analysed. We find that while subjects are able to build safe networks in both treatments, equilibrium networks are only built in one of the two treatments. In the other treatment, predominantly safe networks are built but they are not for least costs. Additionally, we find that farsightedness –as measured in our experiment– has no influence on whether subjects are able to build safe or least cost equilibrium networks. Two robustness settings with a reduced external threat or more liberties to modify the initial networks qualitatively confirm our results. Overall, in this experiment observed behaviour is only partially in line with the theoretical predictions by Dzuibiński and Goyal (2013).}}, author = {{Endres, Angelika Elfriede and Recker, Sonja and Mir Djawadi, Behnud and Hoyer, Britta}}, journal = {{Journal of Economic Behavior and Organization }}, pages = {{708--734}}, title = {{{Network Formation and Disruption - An Experiment: Are equilibrium networks too complex?}}}, doi = {{10.1016/j.jebo.2018.11.004}}, volume = {{157}}, year = {{2019}}, } @inproceedings{15532, author = {{Purrmann, Maren and Wünderlich, Nancy}}, booktitle = {{Proceedings of the 2019 Frontiers in Service Conference}}, location = {{Singapore}}, title = {{{Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms}}}, year = {{2019}}, } @article{15268, author = {{Szierbowski-Seibel, Klaas and Wach, Bernhard A. and Kabst, Rüdiger}}, issn = {{1541-6518}}, journal = {{Organization Management Journal}}, pages = {{262--277}}, title = {{{The Collaboration of Human Resource Management and Line Management–An International Comparison}}}, doi = {{10.1080/15416518.2019.1679076}}, year = {{2019}}, } @article{15269, abstract = {{ Purpose The purpose of this paper is to investigate the impact of national culture on organizations’ use of selection practices, specifically to investigate the impact of in-group collectivism, uncertainty avoidance and power distance on interview panels, one-on-one interviews, applications forms, references, ability, technical and psychometric tests. Design/methodology/approach This study uses survey data from the 2008–2010 CRANET database. It uses OLS regression analysis to test the impact of national culture on organizations’ use of selection practices. Findings In-group collectivism increases the use of panel interviews and technical tests, and decreases the use of one-on-one interviews and application forms. Uncertainty avoidance increases the use of panel interviews and technical tests, and a decrease in one-on-one interviews, applications ability, and psychometric tests. Power distance leads to an increase in one-on-one interviews, applications and ability tests, and a decrease in panel interviews, psychometric tests and references. Originality/value This paper investigates the use of the impact of national culture on selection practices. Specifically, it looks at the use of a large number of selection practices panel interviews, one-on-one interviews, applications and references, and several different tests, ability, technical and psychometric. }}, author = {{Prince, Nicholas Ryan and Kabst, Rüdiger}}, issn = {{0142-5455}}, journal = {{Employee Relations: The International Journal}}, pages = {{1145--1161}}, title = {{{Impact of national culture on organizations’ use of selection practices}}}, doi = {{10.1108/er-10-2018-0284}}, year = {{2019}}, } @article{13149, author = {{Wünderlich, Nancy V. and Hogreve, Jens and Chowdhury, Ilma Nur and Fleischer, Hannes and Mousavi, Sahar and Rötzmeier-Keuper, Julia and Sousa, Rui}}, issn = {{0148-2963}}, journal = {{Journal of Business Research}}, title = {{{Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys}}}, doi = {{10.1016/j.jbusres.2019.07.027}}, year = {{2019}}, } @article{13454, author = {{Eggert, Andreas and Kleinaltenkamp, Michael and Kashyap, Vishal}}, journal = {{Industrial Marketing Management}}, pages = {{13----20}}, title = {{{Mapping Value in Business Markets: An Integrative Framework}}}, volume = {{79}}, year = {{2019}}, } @article{13455, author = {{Garnefeld, Ina and Eggert, Andreas and Husemann-Kopetzky, Markus and Boehm, Eva}}, journal = {{Journal of the Academy of Marketing Science}}, number = {{4}}, pages = {{595----616}}, title = {{{Exploring the link between payment schemes and customer fraud: a mental accounting perspective}}}, volume = {{47}}, year = {{2019}}, } @inproceedings{13456, author = {{Eggert, Andreas and Boehm, Eva and Akalan, Rodi and Gebauer, Heiko}}, title = {{{Service Growth by Acquisition – An Event Study}}}, year = {{2019}}, } @article{13457, author = {{Eggert, Andreas and Steinhoff, Lena and Witte, Carina}}, journal = {{Journal of Marketing}}, title = {{{Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships}}}, year = {{2019}}, } @inproceedings{8538, abstract = {{This paper explores Finnish, German and Swedish older adults’ perceptions of a future welfare service with increased use of welfare technologies, specifically care robots. The issues are the rapid digitalization and development of health and welfare technology, which presently is mainly technology driven (not need or user driven), and the demographic challenge. The aim of the study was to explore older adults’ perception of the future use of welfare technology or care robots. A qualitative approach with focus group discussions was employed, followed by thematic analysis. The results are presented in four overall themes: the impact on daily life for older adults and professional caregivers, codes of practice and terms of use, dissemination of information and knowledge, and conditions for successful implementation. There were significant differences in the informants’ attitudes toward and knowledge about care robots. However, the informants’ attitudes appeared to change during the focus groups and in general, became more positive. Authentic needs, which care robots could support, refer to independence, safety and security, and the ability to manage or ease daily life or working life. The results suggest that older adults, after receiving relevant information, were open to the idea of being supported by care robots in their daily lives.}}, author = {{Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helinä and Gustafsson, Christine }}, booktitle = {{HCII 2019}}, editor = {{Zhou, Jia and Salvendy, Gavriel}}, isbn = {{978-3-030-22011-2}}, keywords = {{Care robots, Older adults, Implementation, Information, Perceptions, Welfare technology}}, location = {{Orlando}}, pages = {{212--227}}, publisher = {{Springer}}, title = {{{Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots}}}, doi = {{10.1007/978-3-030-22012-9_16}}, volume = {{11592}}, year = {{2019}}, } @inproceedings{46675, author = {{Eggert, A. and Böhm, Eva and Akalan, R. and Gebauer, H.}}, booktitle = {{9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin}}, location = {{Berlin}}, title = {{{Service growth by acquisition – An event study}}}, year = {{2019}}, } @article{41339, author = {{Garnefeld, Ina and Eggert, Andreas and Husemann-Kopetzky, Markus and Böhm, Eva}}, issn = {{0092-0703}}, journal = {{Journal of the Academy of Marketing Science}}, keywords = {{Marketing, Economics and Econometrics, Business and International Management}}, number = {{4}}, pages = {{595--616}}, publisher = {{Springer Science and Business Media LLC}}, title = {{{Exploring the link between payment schemes and customer fraud: a mental accounting perspective}}}, doi = {{10.1007/s11747-019-00653-x}}, volume = {{47}}, year = {{2019}}, } @inbook{18906, author = {{Schneider, Martin}}, booktitle = {{Handbuch Gestaltung digitaler und vernetzter Arbeitswelten}}, editor = {{Maier, Günter W. and Engels, Gregor and Steffen, Eckhard}}, isbn = {{978-3-662-52898-3}}, pages = {{303--322}}, publisher = {{Springer}}, title = {{{Personalwirtschaft}}}, year = {{2019}}, } @phdthesis{49216, author = {{Radermacher, Katharina}}, publisher = {{Universitätsbibliothek}}, title = {{{Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen}}}, year = {{2019}}, } @article{13246, author = {{Schneider, Martin and Iseke, Anja and Pull, Kerstin}}, issn = {{0958-5192}}, journal = {{The International Journal of Human Resource Management}}, pages = {{1--23}}, title = {{{The gender pay gap in European executive boards: the role of executives’ pathway into the board}}}, doi = {{10.1080/09585192.2019.1620307}}, year = {{2019}}, } @article{13244, author = {{Schneider, Martin R. and Iseke, Anja and Pull, Kerstin}}, issn = {{0958-5192}}, journal = {{The International Journal of Human Resource Management}}, pages = {{1--23}}, title = {{{The gender pay gap in European executive boards: the role of executives’ pathway into the board}}}, doi = {{10.1080/09585192.2019.1620307}}, year = {{2019}}, } @article{45729, author = {{Eggert, A. and Steinhoff, Lena and Witte, C.}}, journal = {{Journal of Marketing}}, number = {{5}}, pages = {{115--132}}, title = {{{Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships}}}, doi = {{10.1177/0022242919860802}}, volume = {{83}}, year = {{2019}}, } @book{45718, author = {{Palmatier, R. W. and Steinhoff, Lena}}, publisher = {{Routledge Taylor & Francis Group}}, title = {{{Relationship Marketing in the Digital Age}}}, doi = {{https://doi.org/10.4324/9781315143583}}, year = {{2019}}, } @article{45730, author = {{Steinhoff, Lena and Arli, D. and Weaven, S. and Kozlenkova, I. V.}}, journal = {{Journal of the Academy of Marketing Science}}, number = {{3}}, pages = {{369--393}}, title = {{{Online Relationship Marketing}}}, doi = {{https://doi.org/10.1007/s11747-018-0621-6}}, volume = {{47}}, year = {{2019}}, }