@article{4843,
author = {{Steiner, Michael and Wiegand, Nico and Eggert, Andreas and Backhaus, Klaus}},
journal = {{International Journal of Research in Marketing}},
number = {{2}},
pages = {{276----296}},
title = {{{Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations}}},
year = {{2016}},
}
@article{4845,
author = {{Wagner, Stephan M and Eggert, Andreas}},
journal = {{Industrial Marketing Management}},
pages = {{27----36}},
title = {{{Co-management of purchasing and marketing: Why, when and how?}}},
year = {{2016}},
}
@article{4870,
author = {{Fahr, René}},
journal = {{Personnel Quarterly Vol. 4}},
title = {{{Verantwortung macht Sinn: Corporate Social Responsibility}}},
year = {{2016}},
}
@article{4951,
abstract = {{Despite the rapid growth and potential of technology-based services, managers' greatest challenges are gaining customer acceptance and increasing usage of these new innovative services. In the B2C field, studies of self-service technology show that perceived risk is an important factor influencing the use of service technology. Though prior research explores different risk types that emerge in consumer settings, risk perception in the B2B setting lacks a detailed examination of different risk types influencing technology-based service adoption. Data from 49 qualitative interviews with providers and customers in two different B2B industries inform this study. The findings emphasize the importance of functional and financial risks in a B2B context and show that business customers' personal and psychological fears hinder their use of technology-based services. Results highlight differences in risk perception and evaluation between customers and providers.}},
author = {{Paluch, Stefanie and Wünderlich, Nancy}},
journal = {{Journal of business Research}},
keywords = {{Risk perception, Technology-based service innovations, Business-to-business context, Interview study, Risk categories, Smart service}},
number = {{7}},
pages = {{2424----2431}},
publisher = {{Elsevier}},
title = {{{Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.}}},
volume = {{69}},
year = {{2016}},
}
@article{4967,
author = {{Born, Marieke and Akkerman, Agnes and Thommes, Kirsten}},
journal = {{Social science research}},
pages = {{58----72}},
title = {{{Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization}}},
year = {{2016}},
}
@inproceedings{4988,
author = {{Thommes, Kirsten and Oertel, Simon}},
booktitle = {{Academy of Management Proceedings}},
number = {{1}},
pages = {{13754}},
title = {{{Elements of Organizational Identity and the Role of a Firm’s History}}},
year = {{2016}},
}
@inproceedings{4989,
author = {{Thommes, Kirsten}},
booktitle = {{Academy of Management Proceedings}},
number = {{1}},
pages = {{13740}},
title = {{{Entrepreneurial activity-The impact of childhood}}},
year = {{2016}},
}
@article{7419,
author = {{Steinhoff, Lena and Palmatier, Robert W.}},
journal = {{Journal of the Academy of Marketing Science}},
number = {{1}},
pages = {{88--107}},
title = {{{Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}}},
volume = {{44}},
year = {{2016}},
}
@inproceedings{7673,
author = {{Cramer, C and Böhm, E and Eggert, A}},
booktitle = {{Proceedings of the 45th European Marketing Academy (EMAC) Conference}},
title = {{{The Service Award Paradox}}},
year = {{2016}},
}
@inproceedings{7675,
author = {{Cramer, C and Böhm, E and Eggert, A}},
booktitle = {{2016 AMA Winter Marketing Educators' Conference Proceeding}},
title = {{{Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side}}},
year = {{2016}},
}
@inproceedings{7686,
author = {{Böhm, E and Backhaus, C and Eggert, A and Pitsis, T}},
booktitle = {{2016 AMA Winter Marketing Educators' Conference Proceedings}},
title = {{{Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective}}},
year = {{2016}},
}
@article{5151,
author = {{Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter}},
journal = {{ILR Review}},
number = {{3}},
pages = {{683--713}},
publisher = {{SAGE Publications Sage CA: Los Angeles, CA}},
title = {{{Shadows of the past: The effect of communist heritage on employee consultation}}},
volume = {{69}},
year = {{2016}},
}
@article{5152,
author = {{Thommes, Kirsten and Oertel, Simon and Walgenbach, Peter}},
journal = {{Organization Studies}},
number = {{8}},
pages = {{1067--1087}},
title = {{{Organizational Failure in the Aftermath of Institutional Upheaval}}},
volume = {{37}},
year = {{2016}},
}
@article{4929,
author = {{Backes-Gellner, Uschi and Kluike, Marlies and Pull, Kerstin and Schneider, Martin and Teuber, Silvia}},
journal = {{Journal of Business Economics}},
number = {{7}},
pages = {{751----772}},
title = {{{Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK}}},
year = {{2016}},
}
@article{47990,
abstract = {{Abstract
Unternehmen, die über das Outsourcing von Personalfunktionen entscheiden, stehen vor einer komplexen Fragestellung, da mit dem Bezug extern erbrachter Personaldienstleistungen sehr unterschiedliche Wirkungen ausgelöst werden können. Diverse Theorieansätze machen Aussagen zu einzelnen Wirkungskategorien des Outsourcings. Jedoch gibt bisher kein Ansatz dem Entscheidungsträger in der Praxis eine umfassende Entscheidungshilfe. Hier setzt der vorliegende Artikel an: Aus Ansätzen zur zwischenbetrieblichen Arbeitsteilung wird ein umfassendes „Wirkungsset“ des Outsourcings von Personalfunktionen hergeleitet, welches sich als Checkliste relevanter Wirkungskategorien eignet und die Einseitigkeiten bisheriger Ansätze vermeidet.}},
author = {{Alewell, Dorothea and Bähring, Katrin and Thommes, Kirsten}},
issn = {{2365-984X}},
journal = {{Arbeit}},
keywords = {{Industrial and Manufacturing Engineering}},
number = {{4}},
pages = {{282--295}},
publisher = {{Walter de Gruyter GmbH}},
title = {{{Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects}}},
doi = {{10.1515/arbeit-2007-0404}},
volume = {{16}},
year = {{2016}},
}
@article{45732,
author = {{Steinhoff, Lena and Palmatier, R. W.}},
journal = {{Journal of the Academy of Marketing Science}},
number = {{1}},
pages = {{88--107}},
title = {{{Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}}},
doi = {{10.1007/s11747-014-0405-6}},
volume = {{44}},
year = {{2016}},
}
@techreport{45754,
author = {{Steinhoff, Lena and Fang, E. and Palmatier, R. W. and Wang, K.}},
pages = {{16--121}},
title = {{{Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series}}},
year = {{2016}},
}
@inproceedings{46684,
author = {{Böhm, Eva and Backhaus, C. and Eggert, A. and Pitsis, T.}},
booktitle = {{2016 AMA Winter Academic Conference, Las Vegas, NV}},
location = {{Las Vegas, NV}},
title = {{{Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}}},
year = {{2016}},
}
@inproceedings{46683,
author = {{Cramer, C. and Böhm, Eva and Eggert, A.}},
booktitle = {{2016 AMA Winter Academic Conference, Las Vegas, NV}},
location = {{Las Vegas, NV }},
title = {{{Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)}}},
year = {{2016}},
}
@inproceedings{46681,
author = {{Eggert, A. and Böhm, Eva and Cramer, C.}},
booktitle = {{International Colloquium on Relationship Marketing (ICRM), Toulouse (nominiert für Best Paper Award)}},
title = {{{Business Service Outsourcing in Manufacturing Firms: An Event Study}}},
year = {{2016}},
}