@article{5718,
  abstract     = {{The role of information and communication technology for economic growth has been emphasized repeatedly. Technological breakthroughs have generated new forms of services, such as self-services or remote services. Although these encounters are qualitatively different from traditional service provision, prior service management literature thus far had paid little attention to theory development and the systematization of technology-based service encounters. To fill this research gap, the present study outlines how new types of technology-based services fit into existing service typologies and provides an extension of existing frameworks to capture their unique characteristics. These insights in turn offer managerial implications and highlight open research questions.}},
  author       = {{Schumann, Jan H and Wünderlich, Nancy and Wangenheim, Florian}},
  journal      = {{Technovation}},
  keywords     = {{Services, Remote services, Self-services, Technology mediation}},
  number       = {{2}},
  pages        = {{133--143}},
  publisher    = {{Elsevier}},
  title        = {{{Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics.}}},
  volume       = {{32}},
  year         = {{2012}},
}

@article{6102,
  author       = {{Steinmetz, Holger and Schwens, C and Wehner, M and Kabst, Rüdiger}},
  journal      = {{PERSONALquartely}},
  number       = {{1}},
  pages        = {{34--39}},
  title        = {{{Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management.}}},
  volume       = {{64}},
  year         = {{2012}},
}

@article{6103,
  author       = {{Kabst, Rüdiger and Baum, M}},
  journal      = {{PERSONALquartely}},
  number       = {{3}},
  pages        = {{3}},
  title        = {{{Editorial: Employer Branding: Strategie, Instrumente, Umsetzung}}},
  volume       = {{64}},
  year         = {{2012}},
}

@book{6138,
  author       = {{Weber, W and Kabst, Rüdiger}},
  isbn         = {{978-3-8349-1994-6}},
  title        = {{{Einführung in die Betriebswirtschaftslehre}}},
  year         = {{2012}},
}

@inbook{6148,
  author       = {{Baum, M and Schwens, C and Kabst, R}},
  booktitle    = {{Handbook of Research on Born Globals}},
  editor       = {{Gabrielsson, M and Kirpalani, M}},
  pages        = {{36--45}},
  publisher    = {{Edward Elgar Publishing Ltd.}},
  title        = {{{Determinants of Different Types of Born Globals.}}},
  year         = {{2012}},
}

@inbook{6149,
  author       = {{Isidor, R and Schwens, C and Kabst, R}},
  booktitle    = {{Markteintrittsstrategien - Dynamik und Komplexität}},
  editor       = {{Zentes, J}},
  isbn         = {{978-3-8349-3503-8}},
  pages        = {{193--205}},
  title        = {{{Die Messung von Joint-Venture Erfolg}}},
  year         = {{2012}},
}

@inproceedings{6275,
  author       = {{Schneid, M and Steinmetz, Holger and Isidor, R and Kabst, Rüdiger}},
  title        = {{{Diversität, Konflikte und Leistung in Teams: Ein meta-analytisches Strukturgleichungsmodell}}},
  year         = {{2012}},
}

@inproceedings{6277,
  author       = {{Kabst, Rüdiger}},
  title        = {{{Endogeneity in the behavioral sciences: An illustration with real data}}},
  year         = {{2012}},
}

@inproceedings{6281,
  author       = {{Wehner, M C and Giardini, A and Kabst, Rüdiger}},
  title        = {{{Recruitment Process Outsourcing and Applicant Reactions: Does Image Make a Difference?}}},
  year         = {{2012}},
}

@article{4835,
  author       = {{Frick, Bernd and Ocaña, Miguel Ángel Malo and Martinez, Pilar Garcia and Schneider, Martin}},
  journal      = {{Estudios de economia aplicada}},
  number       = {{1}},
  pages        = {{12----28}},
  title        = {{{The demand for individual grievance procedures in Germany and Spain: Labour law changes versus business cycle}}},
  year         = {{2012}},
}

@article{4854,
  author       = {{Terho, Harri and Haas, Alexander and Eggert, Andreas and Ulaga, Wolfgang}},
  journal      = {{Industrial Marketing Management}},
  number       = {{1}},
  pages        = {{174----185}},
  title        = {{{‘It's almost like taking the sales out of selling’—towards a conceptualization of value-based selling in business markets}}},
  year         = {{2012}},
}

@article{5494,
  author       = {{Baum, M and Gsell, L and Kabst, Rüdiger}},
  journal      = {{Die Betriebswirtschaft (ZfB).}},
  number       = {{3}},
  pages        = {{235--253}},
  title        = {{{Determinanten des Employer Branding in deutschen Unternehmen: Ein neoinstitutionalistischer Erklärungsansatz.}}},
  volume       = {{72}},
  year         = {{2012}},
}

@article{5496,
  author       = {{Baum, M and Kabst, Rüdiger}},
  journal      = {{Zeitschrift für Betriebswirtschaft (ZfB).}},
  pages        = {{117--142}},
  title        = {{{ Die Wirkung von informellen und internetbasierten Rekrutierungskanälen auf den Rekrutierungserfolg: Eine empirische Analyse in kleinen und mittleren Unternehmen.}}},
  volume       = {{3}},
  year         = {{2012}},
}

@article{5497,
  author       = {{Maekelburger, B and Schwens, C and Kabst, Rüdiger}},
  journal      = {{Journal of International Business Studies (JIBS).}},
  number       = {{5}},
  pages        = {{458--476}},
  title        = {{{Asset Specificity and Foreign Market Entry Mode Choice of Small and Medium-Sized Enterprises: The Moderating Influence of Knowledge Safeguards and Institutional Safeguards.}}},
  volume       = {{42}},
  year         = {{2012}},
}

@article{5498,
  author       = {{Eberz, L M and Baum, M and Kabst, Rüdiger}},
  journal      = {{Zeitschrift für Personalforschung (ZfP).}},
  number       = {{1}},
  pages        = {{5--29}},
  title        = {{{Der Einfluss von Rekrutiererverhaltensweisen auf den Bewerber: Ein mediierter Prozess.}}},
  volume       = {{26}},
  year         = {{2012}},
}

@article{5508,
  author       = {{Wehner, M C and Kabst, Rüdiger and Meifert, M and Cunz, L M}},
  journal      = {{Zeitschrift für Betriebswirtschaft (ZfB).}},
  number       = {{9}},
  pages        = {{913--933}},
  title        = {{{Der Personalverantwortliche als strategischer Partner: Persönliche Einstellung oder subjektive Norm?}}},
  volume       = {{82}},
  year         = {{2012}},
}

@article{5510,
  author       = {{Strohmeier, S and Kabst, Rüdiger}},
  journal      = {{International Journal of Business Information Systems (IJBIS).}},
  number       = {{3}},
  pages        = {{328--342}},
  title        = {{{Evaluating Major Human Resource Information Systems Design Characteristics: An Empirical Analysis.}}},
  volume       = {{9}},
  year         = {{2012}},
}

@article{5512,
  author       = {{Frese, M and Bausch, A and Schmidt, P and Rauch, A and Kabst, Rüdiger}},
  journal      = {{Foundations and Trends in Entrepreneurship. }},
  number       = {{1}},
  pages        = {{1--62}},
  title        = {{{Evidence-based entrepreneurship (EBE): Cumulative science, action principles, and bridging the gap between science and practice.}}},
  volume       = {{8}},
  year         = {{2012}},
}

@article{5515,
  author       = {{Wehner, M C and Giardini, A and Kabst, Rüdiger}},
  journal      = {{ Human Resource Management.}},
  number       = {{4}},
  pages        = {{601--623}},
  title        = {{{Graduates’ Reactions to Recruitment Process Outsourcing: A Scenario-Based Study.}}},
  volume       = {{51}},
  year         = {{2012}},
}

@article{5516,
  author       = {{Eiche, J and Schwens, C and Kabst, Rüdiger}},
  journal      = {{Zeitschrift für Betriebswirtschaft (ZfB).}},
  number       = {{3}},
  pages        = {{143--165}},
  title        = {{{Greenfield Investment versus Akquisition: Der moderierende Einfluss wahrgenommener institutioneller Unsicherheit bei der Internationalisierung von KMU. }}},
  volume       = {{82}},
  year         = {{2012}},
}