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A., Pekkarinen, S., Hennala, L., Thommes, K., Gustafsson, C., & Melkas, H. (2022). Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology, 42(6), 758–774. https://doi.org/10.1080/0144929x.2022.2042736","ama":"Tuisku O, Johansson-Pajala R-M, Hoppe JA, et al. Assistant nurses and orientation to care robot use in three European countries. 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Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.","ieee":"O. Tuisku et al., “Assistant nurses and orientation to care robot use in three European countries,” Behaviour & Information Technology, vol. 42, no. 6, pp. 758–774, 2022, doi: 10.1080/0144929x.2022.2042736."},"year":"2022","page":"758-774"},{"language":[{"iso":"eng"}],"supervisor":[{"last_name":"Fahr","id":"111","first_name":"René","full_name":"Fahr, René"}],"citation":{"ieee":"D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. 2021.","short":"D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.","mla":"van Straaten, Dirk. 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Journal of Service Management. 2021;32(4):507-532."},"type":"journal_article","year":"2021","page":"507-532","language":[{"iso":"eng"}],"title":"Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers","user_id":"16205","author":[{"last_name":"Beverungen","id":"59677","first_name":"Daniel","full_name":"Beverungen, Daniel"},{"last_name":"Kundisch","id":"21117","first_name":"Dennis","full_name":"Kundisch, Dennis"},{"last_name":"Wünderlich","id":"36392","first_name":"Nancy","full_name":"Wünderlich, Nancy"}],"publication":"Journal of Service Management","department":[{"_id":"276"},{"_id":"181"}],"volume":32,"publication_status":"published","status":"public","project":[{"_id":"1","name":"SFB 901"},{"_id":"4","name":"SFB 901 - Project Area C"},{"name":"SFB 901 - Subproject C5","_id":"17"}],"date_created":"2020-08-12T12:12:36Z"},{"page":"3-20","citation":{"ama":"Kaimann D, Tanneberg I, Cox J. “I will survive”: Online streaming and the chart survival of music tracks. 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Harrmann, E. Böhm, A. Eggert, in: 2021 AMA Winter Academic Conference, 2021.","ieee":"L. Harrmann, E. Böhm, and A. Eggert, “Exploring the paths towards service growth in manufacturing companies,” presented at the 2021 AMA Winter Academic Conference, 2021.","apa":"Harrmann, L., Böhm, E., & Eggert, A. (2021). Exploring the paths towards service growth in manufacturing companies. 2021 AMA Winter Academic Conference. 2021 AMA Winter Academic Conference.","ama":"Harrmann L, Böhm E, Eggert A. Exploring the paths towards service growth in manufacturing companies. In: 2021 AMA Winter Academic Conference. ; 2021.","chicago":"Harrmann, L., Eva Böhm, and A. 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Through an application of configurational theory, the authors explain how individual and organizational conditions combine to determine salespeople’s engagement in solution selling. Multilevel, multisource data from the sales organization of a global supplier of building solutions represent input from salespeople (N = 184), solution champions (N = 23), and sales managers (N = 26). A fuzzy set qualitative comparative analysis reveals no single, optimal way to overcome transformation challenges. Rather, consistent with prior research, solution selling requires certain types of salespeople, because value-based selling is a necessary condition for successful engagement. Beyond this foundational condition, a heterogeneous sales force can be engaged, as long as the organization provides appropriate support that is tailored to individual salespersons’ needs. The findings affirm that this viable support can come from either sales managers or solution champions.","lang":"eng"}],"extern":"1","page":"139-163","year":"2021","type":"journal_article","citation":{"short":"A. Salonen, H. Terho, E. Böhm, A. Virtanen, R. Rajala, Journal of the Academy of Marketing Science 49 (2021) 139–163.","ieee":"A. Salonen, H. Terho, E. Böhm, A. Virtanen, and R. 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A popular way to increase the number of online reviews is to use product testing programs, which offer participants free products in exchange for writing reviews. Firms that employ this practice generally hope to increase review quality and secure higher product rating scores. However, a qualitative study, experimental study, and multilevel analysis of a field study dataset of more than 200,000 online reviews by product testers combine to reveal that product testing programs do not necessarily generate higher quality reviews, nor better product ratings. Only in certain circumstances (e.g., higher priced products) does offering a product testing program generate these benefits for the firm. Therefore, companies should consider carefully if and when they want to offer product testing programs.","lang":"eng"}],"page":"703-722","citation":{"short":"I. Garnefeld, T. Krah, E. Böhm, D.D. Gremler, Journal of the Academy of Marketing Science 49 (2021) 703–722.","ieee":"I. Garnefeld, T. 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In this paper, we argue that a novel conceptual framework is needed to overcome shortcomings of existing AI systems with little attention to processes of interaction and learning. Drawing from research in interaction and development, we first outline the novel conceptual framework that pushes the design of AI systems toward true interactivity with an emphasis on the role of the partner and social relevance. We propose that AI systems will be able to provide a meaningful and relevant explanation only if the process of explaining is extended to active contribution of both partners that brings about dynamics that is modulated by different levels of analysis. Accordingly, our conceptual framework comprises monitoring and scaffolding as key concepts and claims that the process of explaining is not only modulated by the interaction between explainee and explainer but is embedded into a larger social context in which conventionalized and routinized behaviors are established. We discuss our conceptual framework in relation to the established objectives of transparency and autonomy that are raised for the design of explainable AI systems currently."}],"user_id":"42933","ddc":["300"],"file":[{"access_level":"open_access","date_created":"2023-11-20T16:33:51Z","file_name":"2020-12-01_explainability_final_version.pdf","content_type":"application/pdf","date_updated":"2023-11-20T16:33:51Z","relation":"main_file","file_size":626217,"file_id":"49081","creator":"haebumb"}],"author":[{"full_name":"Rohlfing, Katharina J.","first_name":"Katharina J.","id":"50352","last_name":"Rohlfing"},{"full_name":"Cimiano, Philipp","first_name":"Philipp","last_name":"Cimiano"},{"id":"451","last_name":"Scharlau","orcid":"0000-0003-2364-9489","full_name":"Scharlau, Ingrid","first_name":"Ingrid"},{"first_name":"Tobias","full_name":"Matzner, Tobias","last_name":"Matzner","id":"65695"},{"first_name":"Heike M.","full_name":"Buhl, Heike M.","last_name":"Buhl","id":"27152"},{"last_name":"Buschmeier","full_name":"Buschmeier, Hendrik","first_name":"Hendrik"},{"last_name":"Esposito","full_name":"Esposito, Elena","first_name":"Elena"},{"first_name":"Angela","full_name":"Grimminger, Angela","last_name":"Grimminger","id":"57578"},{"first_name":"Barbara","full_name":"Hammer, Barbara","last_name":"Hammer"},{"full_name":"Haeb-Umbach, Reinhold","first_name":"Reinhold","id":"242","last_name":"Haeb-Umbach"},{"first_name":"Ilona","full_name":"Horwath, Ilona","last_name":"Horwath","id":"68836"},{"id":"48129","last_name":"Hüllermeier","full_name":"Hüllermeier, Eyke","first_name":"Eyke"},{"full_name":"Kern, Friederike","first_name":"Friederike","last_name":"Kern"},{"full_name":"Kopp, Stefan","first_name":"Stefan","last_name":"Kopp"},{"last_name":"Thommes","id":"72497","first_name":"Kirsten","full_name":"Thommes, Kirsten"},{"full_name":"Ngonga Ngomo, Axel-Cyrille","first_name":"Axel-Cyrille","id":"65716","last_name":"Ngonga Ngomo"},{"id":"60311","last_name":"Schulte","full_name":"Schulte, Carsten","first_name":"Carsten"},{"full_name":"Wachsmuth, Henning","first_name":"Henning","id":"3900","last_name":"Wachsmuth"},{"last_name":"Wagner","full_name":"Wagner, Petra","first_name":"Petra"},{"first_name":"Britta","full_name":"Wrede, Britta","last_name":"Wrede"}],"quality_controlled":"1","publication":"IEEE Transactions on Cognitive and Developmental Systems","keyword":["Explainability","process ofexplaining andunderstanding","explainable artificial systems"],"file_date_updated":"2023-11-20T16:33:51Z","has_accepted_license":"1","status":"public","date_created":"2021-09-14T20:52:57Z","volume":13,"intvolume":" 13","_id":"24456","issue":"3","citation":{"ieee":"K. J. Rohlfing et al., “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems,” IEEE Transactions on Cognitive and Developmental Systems, vol. 13, no. 3, pp. 717–728, 2021, doi: 10.1109/tcds.2020.3044366.","short":"K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. 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Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” Australasian Marketing Journal, vol. 29, no. 2, 2021, pp. 111–17, doi:https://doi.org/10.1016/j.ausmj.2020.07.003.","bibtex":"@article{Steinhoff_Palmatier_2021, title={Commentary: Opportunities and Challenges of Technology in Relationship Marketing}, volume={29}, DOI={https://doi.org/10.1016/j.ausmj.2020.07.003}, number={2}, journal={Australasian Marketing Journal}, author={Steinhoff, Lena and Palmatier, R. W.}, year={2021}, pages={111–117} }","short":"L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.","ieee":"L. Steinhoff and R. W. 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Evidence from a Field Experiment.” Journal of Economic Behavior & Organization, 2020, pp. 49–65, doi:10.1016/j.jebo.2020.09.034.","bibtex":"@article{Hoffmann_Thommes_2020, title={Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment}, DOI={10.1016/j.jebo.2020.09.034}, journal={Journal of Economic Behavior & Organization}, author={Hoffmann, Christin and Thommes, Kirsten}, year={2020}, pages={49–65} }","chicago":"Hoffmann, Christin, and Kirsten Thommes. “Can Digital Feedback Increase Employee Performance and Energy Efficiency in Firms? Evidence from a Field Experiment.” Journal of Economic Behavior & Organization, 2020, 49–65. https://doi.org/10.1016/j.jebo.2020.09.034.","ama":"Hoffmann C, Thommes K. Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment. 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Our results reveal that the prospect of group membership extension affects not only the temporary but also the permanent group members’ contributions with an endogenous mechanism."}],"date_created":"2021-01-07T10:09:51Z","status":"public","publication_identifier":{"issn":["2073-4336"]},"publication_status":"published","publication":"Games","department":[{"_id":"178"},{"_id":"184"}],"author":[{"last_name":"Grund","full_name":"Grund, Christian","first_name":"Christian"},{"first_name":"Christine","full_name":"Harbring, Christine","last_name":"Harbring"},{"first_name":"Kirsten","full_name":"Thommes, Kirsten","last_name":"Thommes","id":"72497"},{"first_name":"Katja Rebecca","full_name":"Tilkes, Katja Rebecca","last_name":"Tilkes"}]},{"citation":{"chicago":"Kaimann, Daniel. “Ancillary Market Signaling: A Two-Stage Model of Economic Reputation on Ancillary Market Success.” Applied Economics Letters 27, no. 16 (2020): 1366–70. https://doi.org/10.1080/13504851.2019.1683136.","apa":"Kaimann, D. 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Becker (Ed.), Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien (pp. 243–254).","bibtex":"@inbook{Schneider_2020, title={Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street}, booktitle={Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien}, author={Schneider, Martin}, editor={Becker, Karsten}, year={2020}, pages={243–254} }","mla":"Schneider, Martin. “Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street.” Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien, edited by Karsten Becker, 2020, pp. 243–54."},"type":"book_chapter","year":"2020","page":"243-254","_id":"42780","date_updated":"2023-11-22T20:17:23Z","author":[{"last_name":"Schneider","id":"471","first_name":"Martin","full_name":"Schneider, Martin","orcid":"https://orcid.org/0000-0002-6961-3716"}],"department":[{"_id":"19"},{"_id":"185"}],"publication":"Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien","status":"public","date_created":"2023-03-06T14:15:54Z","editor":[{"full_name":"Becker, Karsten","first_name":"Karsten","last_name":"Becker"}],"publication_status":"published","publication_identifier":{"isbn":["978-3-8260-6930-7"]},"user_id":"54657","title":"Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street"},{"date_updated":"2023-11-22T20:19:02Z","_id":"18905","language":[{"iso":"ger"}],"citation":{"chicago":"Schneider, Martin. “Urbane Arbeitsparadiese gestern und heute.” In Urbane Kulturen und Räume Intermedial, edited by Claudia Öhlschläger, 209–21, 2020.","ama":"Schneider M. Urbane Arbeitsparadiese gestern und heute. In: Öhlschläger C, ed. Urbane Kulturen und Räume Intermedial. ; 2020:209-221.","apa":"Schneider, M. (2020). Urbane Arbeitsparadiese gestern und heute. In C. Öhlschläger (Ed.), Urbane Kulturen und Räume Intermedial (pp. 209–221).","bibtex":"@inbook{Schneider_2020, title={Urbane Arbeitsparadiese gestern und heute}, booktitle={Urbane Kulturen und Räume Intermedial}, author={Schneider, Martin}, editor={Öhlschläger, Claudia}, year={2020}, pages={209–221} }","mla":"Schneider, Martin. “Urbane Arbeitsparadiese gestern und heute.” Urbane Kulturen und Räume Intermedial, edited by Claudia Öhlschläger, 2020, pp. 209–21.","short":"M. Schneider, in: C. Öhlschläger (Ed.), Urbane Kulturen und Räume Intermedial, 2020, pp. 209–221.","ieee":"M. Schneider, “Urbane Arbeitsparadiese gestern und heute,” in Urbane Kulturen und Räume Intermedial, C. 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In Handbuch Gestaltung digitaler und vernetzter Arbeitswelten (pp. 303–322). Springer.","ama":"Schneider M, Eisele S. Personalwirtschaft. In: Handbuch Gestaltung Digitaler Und Vernetzter Arbeitswelten. Springer; 2020:303-322.","bibtex":"@inbook{Schneider_Eisele_2020, title={Personalwirtschaft}, booktitle={Handbuch Gestaltung digitaler und vernetzter Arbeitswelten}, publisher={Springer}, author={Schneider, Martin and Eisele, Simon}, year={2020}, pages={303–322} }","mla":"Schneider, Martin, and Simon Eisele. “Personalwirtschaft.” Handbuch Gestaltung Digitaler Und Vernetzter Arbeitswelten, Springer, 2020, pp. 303–22.","short":"M. Schneider, S. Eisele, in: Handbuch Gestaltung Digitaler Und Vernetzter Arbeitswelten, Springer, 2020, pp. 303–322.","ieee":"M. Schneider and S. 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Knorr, T. F. Auer, and K. Thommes, “Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries,” in Academy of Management Proceedings, 2020, vol. 2020, no. 1, doi: 10.5465/AMBPP.2020.16489.abstract.","short":"K. Knorr, T.F. Auer, K. Thommes, in: Academy of Management Proceedings, 2020.","mla":"Knorr, Karin, et al. “Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries.” Academy of Management Proceedings, vol. 2020, no. 1, 2020, doi:10.5465/AMBPP.2020.16489.abstract.","bibtex":"@inproceedings{Knorr_Auer_Thommes_2020, title={Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries}, volume={2020}, DOI={10.5465/AMBPP.2020.16489.abstract}, number={1}, booktitle={Academy of Management Proceedings}, author={Knorr, Karin and Auer, Thorsten Fabian and Thommes, Kirsten}, year={2020} }","chicago":"Knorr, Karin, Thorsten Fabian Auer, and Kirsten Thommes. “Is Corruption Imprinted? 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Our goal is to enrich control engineering with some insights from behavioral economics research through exposing such biases in control-relevant settings.\r\nThis paper addresses the following two key questions:\r\n1) How do behavioral biases affect decision making?\r\n2) What is the role played by feedback in human-in-the-loop control systems?\r\nOur experimental framework shows how individuals behave when faced with the task of piloting an UAV under risk and uncertainty, paralleling a real-world decision-making scenario. Our findings support the notion of humans in Cyberphysical Systems underlying behavioral biases regardless of – or even because of – receiving immediate outcome feedback. We observe substantial shares of drone controllers to act inefficiently through either flying excessively (overconfident) or overly conservatively (underconfident). Furthermore, we observe human-controllers to self-servingly misinterpret random sequences through being subject to a “hot hand fallacy”. We advise control engineers to mind the human component in order not to compromise technological accomplishments through human issues.","lang":"eng"}],"volume":40,"status":"public","has_accepted_license":"1","date_created":"2021-03-03T14:20:10Z","author":[{"id":"44549","last_name":"Protte","full_name":"Protte, Marius","first_name":"Marius"},{"last_name":"Fahr","id":"111","first_name":"René","full_name":"Fahr, René"},{"last_name":"Quevedo","full_name":"Quevedo, Daniel E.","first_name":"Daniel E."}],"publisher":"IEEE","publication":"IEEE Control Systems Magazine","file_date_updated":"2021-03-03T14:21:50Z","file":[{"relation":"main_file","success":1,"content_type":"application/pdf","date_updated":"2021-03-03T14:21:50Z","file_id":"21370","creator":"mprotte","file_size":1501292,"access_level":"closed","date_created":"2021-03-03T14:21:50Z","file_name":"Protte_Fahr_Quevedo.pdf"}],"issue":"6","intvolume":" 40","_id":"21369","year":"2020","citation":{"mla":"Protte, Marius, et al. “Behavioral Economics for Human-in-the-Loop Control Systems Design: Overconfidence and the Hot Hand Fallacy.” IEEE Control Systems Magazine, vol. 40, no. 6, IEEE, 2020, pp. 57–76, doi:10.1109/MCS.2020.3019723.","bibtex":"@article{Protte_Fahr_Quevedo_2020, title={Behavioral Economics for Human-in-the-loop Control Systems Design: Overconfidence and the hot hand fallacy}, volume={40}, DOI={10.1109/MCS.2020.3019723}, number={6}, journal={IEEE Control Systems Magazine}, publisher={IEEE}, author={Protte, Marius and Fahr, René and Quevedo, Daniel E.}, year={2020}, pages={57–76} }","chicago":"Protte, Marius, René Fahr, and Daniel E. Quevedo. “Behavioral Economics for Human-in-the-Loop Control Systems Design: Overconfidence and the Hot Hand Fallacy.” IEEE Control Systems Magazine 40, no. 6 (2020): 57–76. https://doi.org/10.1109/MCS.2020.3019723.","apa":"Protte, M., Fahr, R., & Quevedo, D. E. (2020). Behavioral Economics for Human-in-the-loop Control Systems Design: Overconfidence and the hot hand fallacy. IEEE Control Systems Magazine, 40(6), 57–76. https://doi.org/10.1109/MCS.2020.3019723","ama":"Protte M, Fahr R, Quevedo DE. Behavioral Economics for Human-in-the-loop Control Systems Design: Overconfidence and the hot hand fallacy. IEEE Control Systems Magazine. 2020;40(6):57-76. doi:10.1109/MCS.2020.3019723","ieee":"M. Protte, R. Fahr, and D. E. Quevedo, “Behavioral Economics for Human-in-the-loop Control Systems Design: Overconfidence and the hot hand fallacy,” IEEE Control Systems Magazine, vol. 40, no. 6, pp. 57–76, 2020, doi: 10.1109/MCS.2020.3019723.","short":"M. Protte, R. Fahr, D.E. 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