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Whilst most paradigms adopted in the control systems literature hide the (limited) decision capability of humans, in behavioral economics individual decision making and optimization processes are well-known to be affected by perceptual and behavioral biases. Our goal is to enrich control engineering with some insights from behavioral economics research through exposing such biases in control-relevant settings.\r\nThis paper addresses the following two key questions:\r\n1) How do behavioral biases affect decision making?\r\n2) What is the role played by feedback in human-in-the-loop control systems?\r\nOur experimental framework shows how individuals behave when faced with the task of piloting an UAV under risk and uncertainty, paralleling a real-world decision-making scenario. Our findings support the notion of humans in Cyberphysical Systems underlying behavioral biases regardless of – or even because of – receiving immediate outcome feedback. We observe substantial shares of drone controllers to act inefficiently through either flying excessively (overconfident) or overly conservatively (underconfident). Furthermore, we observe human-controllers to self-servingly misinterpret random sequences through being subject to a “hot hand fallacy”. We advise control engineers to mind the human component in order not to compromise technological accomplishments through human issues."}],"user_id":"44549","ddc":["620","330"]},{"user_id":"54657","title":"Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis","department":[{"_id":"19"},{"_id":"185"}],"author":[{"orcid":"https://orcid.org/0000-0002-6961-3716","full_name":"Schneider, Martin","first_name":"Martin","id":"471","last_name":"Schneider"},{"first_name":"Dieter","full_name":"Sadowski, Dieter","last_name":"Sadowski"},{"first_name":"Bernd","full_name":"Frick, Bernd","last_name":"Frick","id":"16019"},{"last_name":"Warning","full_name":"Warning, Susanne","first_name":"Susanne"}],"publisher":"Schäffer-Poeschel","date_created":"2021-03-25T08:37:32Z","status":"public","publication_status":"published","date_updated":"2023-11-22T20:17:10Z","_id":"21566","language":[{"iso":"ger"}],"year":"2020","citation":{"bibtex":"@book{Schneider_Sadowski_Frick_Warning_2020, title={Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis}, publisher={Schäffer-Poeschel}, author={Schneider, Martin and Sadowski, Dieter and Frick, Bernd and Warning, Susanne}, year={2020} }","mla":"Schneider, Martin, et al. 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Eggert, “Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation,” Industrial Marketing Management, vol. 87, pp. 244–255, 2020, doi: https://doi.org/10.1016/j.indmarman.2020.02.015."},"language":[{"iso":"eng"}]},{"language":[{"iso":"eng"}],"page":"242-243","year":"2020","type":"journal_article","citation":{"chicago":"Eggert, A., P. Frow, A. Payne, and Lena Steinhoff. “Understanding and Managing Customer Value Propositions: Introduction to the Special Issue.” Industrial Marketing Management 87 (2020): 242–43. http://dx.doi.org/10.1016/j.indmarman.2020.01.007.","apa":"Eggert, A., Frow, P., Payne, A., & Steinhoff, L. (2020). Understanding and Managing Customer Value Propositions: Introduction to the Special Issue. Industrial Marketing Management, 87, 242–243. http://dx.doi.org/10.1016/j.indmarman.2020.01.007","ama":"Eggert A, Frow P, Payne A, Steinhoff L. Understanding and Managing Customer Value Propositions: Introduction to the Special Issue. 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Steinhoff, “Understanding and Managing Customer Value Propositions: Introduction to the Special Issue,” Industrial Marketing Management, vol. 87, pp. 242–243, 2020, doi: http://dx.doi.org/10.1016/j.indmarman.2020.01.007."},"doi":"http://dx.doi.org/10.1016/j.indmarman.2020.01.007","_id":"45728","intvolume":" 87","date_updated":"2024-01-15T16:07:06Z","date_created":"2023-06-22T16:40:53Z","status":"public","volume":87,"publication_status":"published","publication":"Industrial Marketing Management","department":[{"_id":"733"}],"author":[{"full_name":"Eggert, A.","first_name":"A.","last_name":"Eggert"},{"last_name":"Frow","first_name":"P.","full_name":"Frow, P."},{"last_name":"Payne","first_name":"A.","full_name":"Payne, A."},{"first_name":"Lena","full_name":"Steinhoff, Lena","last_name":"Steinhoff","id":"4336"}],"user_id":"68445","title":"Understanding and Managing Customer Value Propositions: Introduction to the Special Issue"},{"author":[{"full_name":"Reimer, T.","first_name":"T.","last_name":"Reimer"},{"last_name":"Steinhoff","id":"4336","first_name":"Lena","full_name":"Steinhoff, Lena"},{"last_name":"Leyer","first_name":"M.","full_name":"Leyer, M."}],"department":[{"_id":"733"}],"publication":"2020 Winter AMA Conference Proceedings, San Diego","publication_status":"published","status":"public","date_created":"2023-06-22T16:58:40Z","title":"“Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing","user_id":"68445","citation":{"short":"T. Reimer, L. Steinhoff, M. Leyer, in: 2020 Winter AMA Conference Proceedings, San Diego, 2020.","ieee":"T. Reimer, L. Steinhoff, and M. Leyer, “‘Dear Stranger, This Looks Good on You’: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing,” presented at the 2020 Winter AMA Conference Proceedings, San Diego, 2020.","chicago":"Reimer, T., Lena Steinhoff, and M. Leyer. “‘Dear Stranger, This Looks Good on You’: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing.” In 2020 Winter AMA Conference Proceedings, San Diego, 2020.","apa":"Reimer, T., Steinhoff, L., & Leyer, M. (2020). “Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing. 2020 Winter AMA Conference Proceedings, San Diego. 2020 Winter AMA Conference Proceedings, San Diego.","ama":"Reimer T, Steinhoff L, Leyer M. “Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing. In: 2020 Winter AMA Conference Proceedings, San Diego. ; 2020.","mla":"Reimer, T., et al. “‘Dear Stranger, This Looks Good on You’: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing.” 2020 Winter AMA Conference Proceedings, San Diego, 2020.","bibtex":"@inproceedings{Reimer_Steinhoff_Leyer_2020, title={“Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing}, booktitle={2020 Winter AMA Conference Proceedings, San Diego}, author={Reimer, T. and Steinhoff, Lena and Leyer, M.}, year={2020} }"},"year":"2020","type":"conference","language":[{"iso":"eng"}],"date_updated":"2024-01-22T12:40:55Z","_id":"45742","conference":{"location":"San Diego","name":"2020 Winter AMA Conference Proceedings"}},{"abstract":[{"lang":"eng","text":"We investigate the degree of price competition among telecommunication firms. Underlying a Bertrand model of price competition, we empirically model pricing behaviour in an oligopoly. We analyse panel data of individual pricing information of mobile phone contracts offered between 2011 and 2017. We provide empirical evidence that price differences as well as reputational effects serve as a signal to buyers and significantly affect market demand. Additionally, we find that brands lead to an increase in demand and thus are able to generate spillover effects even after price increase."}],"user_id":"18949","ddc":["000"],"file":[{"relation":"main_file","success":1,"date_updated":"2018-11-02T15:35:29Z","content_type":"application/pdf","creator":"ups","file_id":"5307","file_size":625230,"access_level":"closed","date_created":"2018-11-02T15:35:29Z","file_name":"KaimannHoyer.pdf"}],"publication":"Applied Economics Letters","file_date_updated":"2018-11-02T15:35:29Z","publisher":"Taylor and Francis Online","author":[{"last_name":"Kaimann","id":"18949","first_name":"Daniel","full_name":"Kaimann, Daniel"},{"last_name":"Hoyer","id":"42447","first_name":"Britta","full_name":"Hoyer, Britta"}],"date_created":"2018-01-31T08:34:35Z","has_accepted_license":"1","status":"public","volume":26,"_id":"1139","intvolume":" 26","issue":"1","main_file_link":[{"url":"http://www.tandfonline.com/doi/full/10.1080/13504851.2018.1436141"}],"page":"54-57","type":"journal_article","citation":{"bibtex":"@article{Kaimann_Hoyer_2019, title={Price competition and the Bertrand model: The paradox of the German mobile discount market}, volume={26}, DOI={10.1080/13504851.2018.1436141}, number={1}, journal={Applied Economics Letters}, publisher={Taylor and Francis Online}, author={Kaimann, Daniel and Hoyer, Britta}, year={2019}, pages={54–57} }","mla":"Kaimann, Daniel, and Britta Hoyer. “Price Competition and the Bertrand Model: The Paradox of the German Mobile Discount Market.” Applied Economics Letters, vol. 26, no. 1, Taylor and Francis Online, 2019, pp. 54–57, doi:10.1080/13504851.2018.1436141.","chicago":"Kaimann, Daniel, and Britta Hoyer. “Price Competition and the Bertrand Model: The Paradox of the German Mobile Discount Market.” Applied Economics Letters 26, no. 1 (2019): 54–57. https://doi.org/10.1080/13504851.2018.1436141.","apa":"Kaimann, D., & Hoyer, B. (2019). Price competition and the Bertrand model: The paradox of the German mobile discount market. Applied Economics Letters, 26(1), 54–57. https://doi.org/10.1080/13504851.2018.1436141","ama":"Kaimann D, Hoyer B. Price competition and the Bertrand model: The paradox of the German mobile discount market. Applied Economics Letters. 2019;26(1):54-57. doi:10.1080/13504851.2018.1436141","ieee":"D. Kaimann and B. Hoyer, “Price competition and the Bertrand model: The paradox of the German mobile discount market,” Applied Economics Letters, vol. 26, no. 1, pp. 54–57, 2019.","short":"D. Kaimann, B. Hoyer, Applied Economics Letters 26 (2019) 54–57."},"year":"2019","title":"Price competition and the Bertrand model: The paradox of the German mobile discount market","department":[{"_id":"280"},{"_id":"183"},{"_id":"475"}],"project":[{"_id":"2","name":"SFB 901 - Project Area A"},{"name":"SFB 901 - Subproject A3","_id":"7"},{"name":"SFB 901 - Subproject A4","_id":"8"},{"_id":"1","name":"SFB 901"}],"publication_status":"epub_ahead","date_updated":"2022-01-06T06:51:00Z","doi":"10.1080/13504851.2018.1436141","language":[{"iso":"eng"}]},{"abstract":[{"text":"Models on network formation have often been extended to include the potential of network disruption in recent years. Whereas the theoretical research on network formation under the threat of disruption has thus gained prominence, hardly any experimental research exists so far. In this paper, we therefore experimentally study the emergence of networks including the aspect of a known external threat by relating theoretical predictions by Dzuibiński and Goyal (2013) to actual observed behaviour. We deal with the question if subjects in the role of a strategic Designer are able to form safe networks for least costs while facing a strategic Adversary who is going to attack their networks. Varying the costs for protecting nodes, we designed and tested two treatments with different predictions for the equilibrium network and investigated whether one of the least cost equilibrium networks was more likely to be reached. Furthermore, the influence of the subjects’ farsightedness on their decision-making process was elicited and analysed.\r\n\r\nWe find that while subjects are able to build safe networks in both treatments, equilibrium networks are only built in one of the two treatments. In the other treatment, predominantly safe networks are built but they are not for least costs. Additionally, we find that farsightedness –as measured in our experiment– has no influence on whether subjects are able to build safe or least cost equilibrium networks. Two robustness settings with a reduced external threat or more liberties to modify the initial networks qualitatively confirm our results. Overall, in this experiment observed behaviour is only partially in line with the theoretical predictions by Dzuibiński and Goyal (2013).","lang":"eng"}],"article_type":"original","ddc":["330"],"user_id":"42447","file_date_updated":"2018-11-19T07:39:42Z","publication":"Journal of Economic Behavior and Organization ","author":[{"full_name":"Endres, Angelika Elfriede","first_name":"Angelika Elfriede","id":"48794","last_name":"Endres"},{"full_name":"Recker, Sonja","first_name":"Sonja","last_name":"Recker"},{"orcid":"0000-0002-6271-5912","full_name":"Mir Djawadi, Behnud","first_name":"Behnud","id":"26032","last_name":"Mir Djawadi"},{"full_name":"Hoyer, Britta","first_name":"Britta","id":"42447","last_name":"Hoyer"}],"file":[{"relation":"main_file","date_updated":"2018-11-19T07:39:42Z","content_type":"application/pdf","creator":"bhoyer","file_id":"5723","file_size":1569991,"access_level":"closed","date_created":"2018-11-19T07:39:42Z","file_name":"Publication Jebo.pdf"}],"volume":157,"date_created":"2017-10-17T12:41:07Z","has_accepted_license":"1","status":"public","intvolume":" 157","_id":"80","page":"708-734","year":"2019","type":"journal_article","citation":{"ama":"Endres AE, Recker S, Mir Djawadi B, Hoyer B. Network Formation and Disruption - An Experiment: Are equilibrium networks too complex? Journal of Economic Behavior and Organization . 2019;157:708-734. doi:10.1016/j.jebo.2018.11.004","apa":"Endres, A. E., Recker, S., Mir Djawadi, B., & Hoyer, B. (2019). Network Formation and Disruption - An Experiment: Are equilibrium networks too complex? Journal of Economic Behavior and Organization , 157, 708–734. https://doi.org/10.1016/j.jebo.2018.11.004","chicago":"Endres, Angelika Elfriede, Sonja Recker, Behnud Mir Djawadi, and Britta Hoyer. “Network Formation and Disruption - An Experiment: Are Equilibrium Networks Too Complex?” Journal of Economic Behavior and Organization 157 (2019): 708–34. https://doi.org/10.1016/j.jebo.2018.11.004.","bibtex":"@article{Endres_Recker_Mir Djawadi_Hoyer_2019, title={Network Formation and Disruption - An Experiment: Are equilibrium networks too complex?}, volume={157}, DOI={10.1016/j.jebo.2018.11.004}, journal={Journal of Economic Behavior and Organization }, author={Endres, Angelika Elfriede and Recker, Sonja and Mir Djawadi, Behnud and Hoyer, Britta}, year={2019}, pages={708–734} }","mla":"Endres, Angelika Elfriede, et al. “Network Formation and Disruption - An Experiment: Are Equilibrium Networks Too Complex?” Journal of Economic Behavior and Organization , vol. 157, 2019, pp. 708–34, doi:10.1016/j.jebo.2018.11.004.","short":"A.E. Endres, S. Recker, B. Mir Djawadi, B. Hoyer, Journal of Economic Behavior and Organization 157 (2019) 708–734.","ieee":"A. E. Endres, S. Recker, B. Mir Djawadi, and B. Hoyer, “Network Formation and Disruption - An Experiment: Are equilibrium networks too complex?,” Journal of Economic Behavior and Organization , vol. 157, pp. 708–734, 2019."},"title":"Network Formation and Disruption - An Experiment: Are equilibrium networks too complex?","department":[{"_id":"280"},{"_id":"179"},{"_id":"204"},{"_id":"475"}],"publication_status":"epub_ahead","project":[{"name":"SFB 901","_id":"1"},{"_id":"7","name":"SFB 901 - Subprojekt A3"},{"name":"SFB 901 - Subprojekt A4","_id":"8"},{"_id":"2","name":"SFB 901 - Project Area A"}],"date_updated":"2022-01-06T07:03:49Z","doi":"10.1016/j.jebo.2018.11.004","language":[{"iso":"eng"}]},{"year":"2019","type":"conference","citation":{"short":"M. Purrmann, N. Wünderlich, in: Proceedings of the 2019 Frontiers in Service Conference, 2019.","ieee":"M. Purrmann and N. Wünderlich, “Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms,” in Proceedings of the 2019 Frontiers in Service Conference, Singapore, 2019.","chicago":"Purrmann, Maren, and Nancy Wünderlich. “Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms.” In Proceedings of the 2019 Frontiers in Service Conference, 2019.","apa":"Purrmann, M., & Wünderlich, N. (2019). Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms. In Proceedings of the 2019 Frontiers in Service Conference. Singapore.","ama":"Purrmann M, Wünderlich N. Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms. In: Proceedings of the 2019 Frontiers in Service Conference. ; 2019.","bibtex":"@inproceedings{Purrmann_Wünderlich_2019, title={Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms}, booktitle={Proceedings of the 2019 Frontiers in Service Conference}, author={Purrmann, Maren and Wünderlich, Nancy}, year={2019} }","mla":"Purrmann, Maren, and Nancy Wünderlich. “Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms.” Proceedings of the 2019 Frontiers in Service Conference, 2019."},"language":[{"iso":"eng"}],"conference":{"name":"2019 Frontiers in Service Conference","location":"Singapore"},"_id":"15532","date_updated":"2022-01-06T06:52:29Z","publication":"Proceedings of the 2019 Frontiers in Service Conference","department":[{"_id":"181"}],"author":[{"first_name":"Maren","full_name":"Purrmann, Maren","last_name":"Purrmann","id":"65649"},{"full_name":"Wünderlich, Nancy","first_name":"Nancy","id":"36392","last_name":"Wünderlich"}],"date_created":"2020-01-13T14:33:01Z","status":"public","title":"Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms","user_id":"65649"},{"title":"The Collaboration of Human Resource Management and Line Management–An International Comparison","user_id":"42362","author":[{"last_name":"Szierbowski-Seibel","full_name":"Szierbowski-Seibel, Klaas","first_name":"Klaas"},{"full_name":"Wach, Bernhard A.","first_name":"Bernhard A.","last_name":"Wach"},{"id":"42362","last_name":"Kabst","full_name":"Kabst, Rüdiger","first_name":"Rüdiger"}],"department":[{"_id":"274"}],"publication":"Organization Management Journal","publication_status":"published","publication_identifier":{"issn":["1541-6518"]},"status":"public","date_created":"2019-12-10T12:24:13Z","_id":"15268","date_updated":"2022-01-06T06:52:20Z","doi":"10.1080/15416518.2019.1679076","year":"2019","type":"journal_article","citation":{"short":"K. Szierbowski-Seibel, B.A. Wach, R. Kabst, Organization Management Journal (2019) 262–277.","ieee":"K. Szierbowski-Seibel, B. A. Wach, and R. Kabst, “The Collaboration of Human Resource Management and Line Management–An International Comparison,” Organization Management Journal, pp. 262–277, 2019.","chicago":"Szierbowski-Seibel, Klaas, Bernhard A. Wach, and Rüdiger Kabst. “The Collaboration of Human Resource Management and Line Management–An International Comparison.” Organization Management Journal, 2019, 262–77. https://doi.org/10.1080/15416518.2019.1679076.","ama":"Szierbowski-Seibel K, Wach BA, Kabst R. The Collaboration of Human Resource Management and Line Management–An International Comparison. Organization Management Journal. 2019:262-277. doi:10.1080/15416518.2019.1679076","apa":"Szierbowski-Seibel, K., Wach, B. A., & Kabst, R. (2019). The Collaboration of Human Resource Management and Line Management–An International Comparison. Organization Management Journal, 262–277. https://doi.org/10.1080/15416518.2019.1679076","mla":"Szierbowski-Seibel, Klaas, et al. “The Collaboration of Human Resource Management and Line Management–An International Comparison.” Organization Management Journal, 2019, pp. 262–77, doi:10.1080/15416518.2019.1679076.","bibtex":"@article{Szierbowski-Seibel_Wach_Kabst_2019, title={The Collaboration of Human Resource Management and Line Management–An International Comparison}, DOI={10.1080/15416518.2019.1679076}, journal={Organization Management Journal}, author={Szierbowski-Seibel, Klaas and Wach, Bernhard A. and Kabst, Rüdiger}, year={2019}, pages={262–277} }"},"page":"262-277","language":[{"iso":"eng"}]},{"page":"1145-1161","citation":{"bibtex":"@article{Prince_Kabst_2019, title={Impact of national culture on organizations’ use of selection practices}, DOI={10.1108/er-10-2018-0284}, journal={Employee Relations: The International Journal}, author={Prince, Nicholas Ryan and Kabst, Rüdiger}, year={2019}, pages={1145–1161} }","mla":"Prince, Nicholas Ryan, and Rüdiger Kabst. “Impact of National Culture on Organizations’ Use of Selection Practices.” Employee Relations: The International Journal, 2019, pp. 1145–61, doi:10.1108/er-10-2018-0284.","chicago":"Prince, Nicholas Ryan, and Rüdiger Kabst. “Impact of National Culture on Organizations’ Use of Selection Practices.” Employee Relations: The International Journal, 2019, 1145–61. https://doi.org/10.1108/er-10-2018-0284.","apa":"Prince, N. R., & Kabst, R. (2019). Impact of national culture on organizations’ use of selection practices. Employee Relations: The International Journal, 1145–1161. https://doi.org/10.1108/er-10-2018-0284","ama":"Prince NR, Kabst R. Impact of national culture on organizations’ use of selection practices. Employee Relations: The International Journal. 2019:1145-1161. doi:10.1108/er-10-2018-0284","ieee":"N. R. Prince and R. Kabst, “Impact of national culture on organizations’ use of selection practices,” Employee Relations: The International Journal, pp. 1145–1161, 2019.","short":"N.R. Prince, R. Kabst, Employee Relations: The International Journal (2019) 1145–1161."},"year":"2019","type":"journal_article","language":[{"iso":"eng"}],"_id":"15269","date_updated":"2022-01-06T06:52:20Z","doi":"10.1108/er-10-2018-0284","publication":"Employee Relations: The International Journal","department":[{"_id":"274"}],"author":[{"first_name":"Nicholas Ryan","full_name":"Prince, Nicholas Ryan","last_name":"Prince"},{"id":"42362","last_name":"Kabst","full_name":"Kabst, Rüdiger","first_name":"Rüdiger"}],"publication_identifier":{"issn":["0142-5455"]},"publication_status":"published","date_created":"2019-12-10T12:42:32Z","status":"public","abstract":[{"lang":"eng","text":"\r\nPurpose\r\nThe purpose of this paper is to investigate the impact of national culture on organizations’ use of selection practices, specifically to investigate the impact of in-group collectivism, uncertainty avoidance and power distance on interview panels, one-on-one interviews, applications forms, references, ability, technical and psychometric tests.\r\n\r\n\r\nDesign/methodology/approach\r\nThis study uses survey data from the 2008–2010 CRANET database. It uses OLS regression analysis to test the impact of national culture on organizations’ use of selection practices.\r\n\r\n\r\nFindings\r\nIn-group collectivism increases the use of panel interviews and technical tests, and decreases the use of one-on-one interviews and application forms. Uncertainty avoidance increases the use of panel interviews and technical tests, and a decrease in one-on-one interviews, applications ability, and psychometric tests. Power distance leads to an increase in one-on-one interviews, applications and ability tests, and a decrease in panel interviews, psychometric tests and references.\r\n\r\n\r\nOriginality/value\r\nThis paper investigates the use of the impact of national culture on selection practices. Specifically, it looks at the use of a large number of selection practices panel interviews, one-on-one interviews, applications and references, and several different tests, ability, technical and psychometric.\r\n"}],"title":"Impact of national culture on organizations’ use of selection practices","user_id":"42362"},{"user_id":"24869","title":"Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys","date_created":"2019-09-06T10:43:50Z","status":"public","publication_identifier":{"issn":["0148-2963"]},"publication_status":"published","publication":"Journal of Business Research","department":[{"_id":"181"}],"author":[{"last_name":"Wünderlich","first_name":"Nancy V.","full_name":"Wünderlich, Nancy V."},{"full_name":"Hogreve, Jens","first_name":"Jens","last_name":"Hogreve"},{"last_name":"Chowdhury","full_name":"Chowdhury, Ilma Nur","first_name":"Ilma Nur"},{"last_name":"Fleischer","full_name":"Fleischer, Hannes","first_name":"Hannes"},{"full_name":"Mousavi, Sahar","first_name":"Sahar","last_name":"Mousavi"},{"first_name":"Julia","full_name":"Rötzmeier-Keuper, Julia","last_name":"Rötzmeier-Keuper"},{"last_name":"Sousa","first_name":"Rui","full_name":"Sousa, Rui"}],"doi":"10.1016/j.jbusres.2019.07.027","date_updated":"2022-01-06T06:51:29Z","_id":"13149","language":[{"iso":"eng"}],"type":"journal_article","citation":{"short":"N.V. Wünderlich, J. Hogreve, I.N. Chowdhury, H. Fleischer, S. Mousavi, J. Rötzmeier-Keuper, R. Sousa, Journal of Business Research (2019).","ieee":"N. V. Wünderlich et al., “Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys,” Journal of Business Research, 2019.","ama":"Wünderlich NV, Hogreve J, Chowdhury IN, et al. Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. Journal of Business Research. 2019. doi:10.1016/j.jbusres.2019.07.027","apa":"Wünderlich, N. V., Hogreve, J., Chowdhury, I. N., Fleischer, H., Mousavi, S., Rötzmeier-Keuper, J., & Sousa, R. (2019). Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2019.07.027","chicago":"Wünderlich, Nancy V., Jens Hogreve, Ilma Nur Chowdhury, Hannes Fleischer, Sahar Mousavi, Julia Rötzmeier-Keuper, and Rui Sousa. “Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability Perceptions in Customer Journeys.” Journal of Business Research, 2019. https://doi.org/10.1016/j.jbusres.2019.07.027.","mla":"Wünderlich, Nancy V., et al. “Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability Perceptions in Customer Journeys.” Journal of Business Research, 2019, doi:10.1016/j.jbusres.2019.07.027.","bibtex":"@article{Wünderlich_Hogreve_Chowdhury_Fleischer_Mousavi_Rötzmeier-Keuper_Sousa_2019, title={Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys}, DOI={10.1016/j.jbusres.2019.07.027}, journal={Journal of Business Research}, author={Wünderlich, Nancy V. and Hogreve, Jens and Chowdhury, Ilma Nur and Fleischer, Hannes and Mousavi, Sahar and Rötzmeier-Keuper, Julia and Sousa, Rui}, year={2019} }"},"year":"2019"},{"publication":"Industrial Marketing Management","department":[{"_id":"180"}],"author":[{"last_name":"Eggert","full_name":"Eggert, Andreas","first_name":"Andreas"},{"last_name":"Kleinaltenkamp","full_name":"Kleinaltenkamp, Michael","first_name":"Michael"},{"last_name":"Kashyap","full_name":"Kashyap, Vishal","first_name":"Vishal"}],"volume":79,"date_created":"2019-09-30T07:22:24Z","status":"public","title":"Mapping Value in Business Markets: An Integrative Framework","user_id":"57352","page":"13--20","type":"journal_article","citation":{"short":"A. Eggert, M. Kleinaltenkamp, V. Kashyap, Industrial Marketing Management 79 (2019) 13--20.","ieee":"A. Eggert, M. Kleinaltenkamp, and V. Kashyap, “Mapping Value in Business Markets: An Integrative Framework,” Industrial Marketing Management, vol. 79, pp. 13--20, 2019.","chicago":"Eggert, Andreas, Michael Kleinaltenkamp, and Vishal Kashyap. “Mapping Value in Business Markets: An Integrative Framework.” Industrial Marketing Management 79 (2019): 13--20.","apa":"Eggert, A., Kleinaltenkamp, M., & Kashyap, V. (2019). Mapping Value in Business Markets: An Integrative Framework. Industrial Marketing Management, 79, 13--20.","ama":"Eggert A, Kleinaltenkamp M, Kashyap V. Mapping Value in Business Markets: An Integrative Framework. Industrial Marketing Management. 2019;79:13--20.","bibtex":"@article{Eggert_Kleinaltenkamp_Kashyap_2019, title={Mapping Value in Business Markets: An Integrative Framework}, volume={79}, journal={Industrial Marketing Management}, author={Eggert, Andreas and Kleinaltenkamp, Michael and Kashyap, Vishal}, year={2019}, pages={13--20} }","mla":"Eggert, Andreas, et al. “Mapping Value in Business Markets: An Integrative Framework.” Industrial Marketing Management, vol. 79, 2019, pp. 13--20."},"year":"2019","language":[{"iso":"eng"}],"date_updated":"2022-01-06T06:51:36Z","_id":"13454","intvolume":" 79"},{"issue":"4","_id":"13455","intvolume":" 47","date_updated":"2022-01-06T06:51:36Z","page":"595--616","type":"journal_article","year":"2019","citation":{"bibtex":"@article{Garnefeld_Eggert_Husemann-Kopetzky_Boehm_2019, title={Exploring the link between payment schemes and customer fraud: a mental accounting perspective}, volume={47}, number={4}, journal={Journal of the Academy of Marketing Science}, author={Garnefeld, Ina and Eggert, Andreas and Husemann-Kopetzky, Markus and Boehm, Eva}, year={2019}, pages={595--616} }","mla":"Garnefeld, Ina, et al. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing Science, vol. 47, no. 4, 2019, pp. 595--616.","chicago":"Garnefeld, Ina, Andreas Eggert, Markus Husemann-Kopetzky, and Eva Boehm. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing Science 47, no. 4 (2019): 595--616.","apa":"Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., & Boehm, E. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science, 47(4), 595--616.","ama":"Garnefeld I, Eggert A, Husemann-Kopetzky M, Boehm E. Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science. 2019;47(4):595--616.","ieee":"I. Garnefeld, A. Eggert, M. Husemann-Kopetzky, and E. Boehm, “Exploring the link between payment schemes and customer fraud: a mental accounting perspective,” Journal of the Academy of Marketing Science, vol. 47, no. 4, pp. 595--616, 2019.","short":"I. Garnefeld, A. Eggert, M. Husemann-Kopetzky, E. Boehm, Journal of the Academy of Marketing Science 47 (2019) 595--616."},"language":[{"iso":"eng"}],"title":"Exploring the link between payment schemes and customer fraud: a mental accounting perspective","user_id":"57352","volume":47,"date_created":"2019-09-30T07:27:46Z","status":"public","publication":"Journal of the Academy of Marketing Science","department":[{"_id":"180"}],"author":[{"last_name":"Garnefeld","first_name":"Ina","full_name":"Garnefeld, Ina"},{"first_name":"Andreas","full_name":"Eggert, Andreas","last_name":"Eggert"},{"last_name":"Husemann-Kopetzky","full_name":"Husemann-Kopetzky, Markus","first_name":"Markus"},{"last_name":"Boehm","full_name":"Boehm, Eva","first_name":"Eva"}]},{"title":"Service Growth by Acquisition – An Event Study","user_id":"57352","author":[{"last_name":"Eggert","full_name":"Eggert, Andreas","first_name":"Andreas"},{"first_name":"Eva","full_name":"Boehm, Eva","last_name":"Boehm"},{"first_name":"Rodi","full_name":"Akalan, Rodi","last_name":"Akalan"},{"first_name":"Heiko","full_name":"Gebauer, Heiko","last_name":"Gebauer"}],"department":[{"_id":"19"},{"_id":"180"}],"status":"public","date_created":"2019-09-30T07:35:33Z","date_updated":"2022-01-06T06:51:36Z","_id":"13456","series_title":"9th BMM-EMAC Biennial International Conference on Business Market Management","type":"conference","year":"2019","citation":{"chicago":"Eggert, Andreas, Eva Boehm, Rodi Akalan, and Heiko Gebauer. “Service Growth by Acquisition – An Event Study.” 9th BMM-EMAC Biennial International Conference on Business Market Management, 2019.","apa":"Eggert, A., Boehm, E., Akalan, R., & Gebauer, H. (2019). Service Growth by Acquisition – An Event Study.","ama":"Eggert A, Boehm E, Akalan R, Gebauer H. Service Growth by Acquisition – An Event Study. 2019.","bibtex":"@article{Eggert_Boehm_Akalan_Gebauer_2019, series={9th BMM-EMAC Biennial International Conference on Business Market Management}, title={Service Growth by Acquisition – An Event Study}, author={Eggert, Andreas and Boehm, Eva and Akalan, Rodi and Gebauer, Heiko}, year={2019}, collection={9th BMM-EMAC Biennial International Conference on Business Market Management} }","mla":"Eggert, Andreas, et al. Service Growth by Acquisition – An Event Study. 2019.","short":"A. Eggert, E. Boehm, R. Akalan, H. Gebauer, (2019).","ieee":"A. Eggert, E. Boehm, R. Akalan, and H. Gebauer, “Service Growth by Acquisition – An Event Study.” 2019."},"language":[{"iso":"eng"}]},{"user_id":"57352","title":"Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships","author":[{"full_name":"Eggert, Andreas","first_name":"Andreas","last_name":"Eggert"},{"last_name":"Steinhoff","full_name":"Steinhoff, Lena","first_name":"Lena"},{"full_name":"Witte, Carina","first_name":"Carina","last_name":"Witte"}],"publication":"Journal of Marketing","department":[{"_id":"180"}],"status":"public","date_created":"2019-09-30T07:42:15Z","date_updated":"2022-01-06T06:51:36Z","_id":"13457","language":[{"iso":"eng"}],"year":"2019","type":"journal_article","citation":{"chicago":"Eggert, Andreas, Lena Steinhoff, and Carina Witte. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” Journal of Marketing, 2019.","ama":"Eggert A, Steinhoff L, Witte C. Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. Journal of Marketing. 2019.","apa":"Eggert, A., Steinhoff, L., & Witte, C. (2019). Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. Journal of Marketing.","bibtex":"@article{Eggert_Steinhoff_Witte_2019, title={Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships}, journal={Journal of Marketing}, author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2019} }","mla":"Eggert, Andreas, et al. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” Journal of Marketing, 2019.","short":"A. Eggert, L. Steinhoff, C. Witte, Journal of Marketing (2019).","ieee":"A. Eggert, L. Steinhoff, and C. Witte, “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships,” Journal of Marketing, 2019."}},{"place":"Cham","title":"Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots","department":[{"_id":"178"},{"_id":"184"}],"project":[{"grant_number":"16SV7954","name":"Use of care robots in welfare services: New models for effective orientation","_id":"46"}],"editor":[{"last_name":"Zhou","full_name":"Zhou, Jia","first_name":"Jia"},{"last_name":"Salvendy","full_name":"Salvendy, Gavriel","first_name":"Gavriel"}],"publication_identifier":{"isbn":["978-3-030-22011-2"]},"publication_status":"published","date_updated":"2022-03-10T15:41:56Z","doi":"10.1007/978-3-030-22012-9_16","series_title":"Lecture Notes in Computer Science","language":[{"iso":"eng"}],"abstract":[{"text":"This paper explores Finnish, German and Swedish older adults’ perceptions of a future welfare service with increased use of welfare technologies, specifically care robots. The issues are the rapid digitalization and development of health and welfare technology, which presently is mainly technology driven (not need or user driven), and the demographic challenge. The aim of the study was to explore older adults’ perception of the future use of welfare technology or care robots. A qualitative approach with focus group discussions was employed, followed by thematic analysis. The results are presented in four overall themes: the impact on daily life for older adults and professional caregivers, codes of practice and terms of use, dissemination of information and knowledge, and conditions for successful implementation. There were significant differences in the informants’ attitudes toward and knowledge about care robots. However, the informants’ attitudes appeared to change during the focus groups and in general, became more positive. Authentic needs, which care robots could support, refer to independence, safety and security, and the ability to manage or ease daily life or working life. The results suggest that older adults, after receiving relevant information, were open to the idea of being supported by care robots in their daily lives.","lang":"eng"}],"user_id":"49071","publisher":"Springer","author":[{"full_name":"Johansson-Pajala, Rose-Marie","first_name":"Rose-Marie","last_name":"Johansson-Pajala"},{"full_name":"Thommes, Kirsten","first_name":"Kirsten","id":"72497","last_name":"Thommes"},{"id":"73093","last_name":"Hoppe","full_name":"Hoppe, Julia Amelie","first_name":"Julia Amelie"},{"last_name":"Tuisku","first_name":"Outi","full_name":"Tuisku, Outi"},{"last_name":"Hennala","full_name":"Hennala, Lea","first_name":"Lea"},{"last_name":"Pekkarinen","full_name":"Pekkarinen, Satu","first_name":"Satu"},{"last_name":" Melkas","first_name":"Helinä","full_name":" Melkas, Helinä"},{"first_name":"Christine ","full_name":"Gustafsson, Christine ","last_name":"Gustafsson"}],"keyword":["Care robots","Older adults","Implementation","Information","Perceptions","Welfare technology"],"publication":"HCII 2019","status":"public","date_created":"2019-03-22T07:27:48Z","volume":11592,"_id":"8538","intvolume":" 11592","conference":{"location":"Orlando","name":"Human Aspects of IT for the Aged Population. Design for the Elderly and Technology Acceptance"},"type":"conference","year":"2019","citation":{"mla":"Johansson-Pajala, Rose-Marie, et al. “Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots.” HCII 2019, edited by Jia Zhou and Gavriel Salvendy, vol. 11592, Springer, 2019, pp. 212–27, doi:10.1007/978-3-030-22012-9_16.","bibtex":"@inproceedings{Johansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_ Melkas_Gustafsson_2019, place={Cham}, series={Lecture Notes in Computer Science}, title={Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots}, volume={11592}, DOI={10.1007/978-3-030-22012-9_16}, booktitle={HCII 2019}, publisher={Springer}, author={Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helinä and Gustafsson, Christine }, editor={Zhou, Jia and Salvendy, Gavriel}, year={2019}, pages={212–227}, collection={Lecture Notes in Computer Science} }","chicago":"Johansson-Pajala, Rose-Marie, Kirsten Thommes, Julia Amelie Hoppe, Outi Tuisku, Lea Hennala, Satu Pekkarinen, Helinä Melkas, and Christine Gustafsson. “Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots.” In HCII 2019, edited by Jia Zhou and Gavriel Salvendy, 11592:212–27. Lecture Notes in Computer Science. Cham: Springer, 2019. https://doi.org/10.1007/978-3-030-22012-9_16.","ama":"Johansson-Pajala R-M, Thommes K, Hoppe JA, et al. Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots. In: Zhou J, Salvendy G, eds. HCII 2019. Vol 11592. Lecture Notes in Computer Science. Springer; 2019:212-227. doi:10.1007/978-3-030-22012-9_16","apa":"Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., Melkas, H., & Gustafsson, C. (2019). Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots. In J. Zhou & G. Salvendy (Eds.), HCII 2019 (Vol. 11592, pp. 212–227). Springer. https://doi.org/10.1007/978-3-030-22012-9_16","ieee":"R.-M. Johansson-Pajala et al., “Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots,” in HCII 2019, Orlando, 2019, vol. 11592, pp. 212–227, doi: 10.1007/978-3-030-22012-9_16.","short":"R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, in: J. Zhou, G. Salvendy (Eds.), HCII 2019, Springer, Cham, 2019, pp. 212–227."},"page":"212-227"},{"language":[{"iso":"eng"}],"citation":{"apa":"Eggert, A., Böhm, E., Akalan, R., & Gebauer, H. (2019). Service growth by acquisition – An event study. 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin. 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin.","ama":"Eggert A, Böhm E, Akalan R, Gebauer H. Service growth by acquisition – An event study. In: 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin. ; 2019.","chicago":"Eggert, A., Eva Böhm, R. Akalan, and H. Gebauer. “Service Growth by Acquisition – An Event Study.” In 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin, 2019.","mla":"Eggert, A., et al. “Service Growth by Acquisition – An Event Study.” 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin, 2019.","bibtex":"@inproceedings{Eggert_Böhm_Akalan_Gebauer_2019, title={Service growth by acquisition – An event study}, booktitle={9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin}, author={Eggert, A. and Böhm, Eva and Akalan, R. and Gebauer, H.}, year={2019} }","short":"A. Eggert, E. Böhm, R. Akalan, H. Gebauer, in: 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin, 2019.","ieee":"A. Eggert, E. Böhm, R. Akalan, and H. Gebauer, “Service growth by acquisition – An event study,” presented at the 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin, 2019."},"year":"2019","type":"conference","_id":"46675","date_updated":"2023-08-25T10:07:03Z","conference":{"location":"Berlin","name":"9th BMM-EMAC Biennial International Conference on Business Market Management"},"status":"public","date_created":"2023-08-25T08:48:48Z","publication_status":"published","author":[{"last_name":"Eggert","first_name":"A.","full_name":"Eggert, A."},{"first_name":"Eva","full_name":"Böhm, Eva","orcid":"0000-0001-6053-1012","last_name":"Böhm","id":"3043"},{"last_name":"Akalan","first_name":"R.","full_name":"Akalan, R."},{"last_name":"Gebauer","first_name":"H.","full_name":"Gebauer, H."}],"publication":"9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin","department":[{"_id":"785"}],"user_id":"49063","title":"Service growth by acquisition – An event study"},{"language":[{"iso":"eng"}],"doi":"10.1007/s11747-019-00653-x","date_updated":"2023-09-01T10:16:40Z","publication_status":"published","publication_identifier":{"issn":["0092-0703","1552-7824"]},"department":[{"_id":"785"}],"title":"Exploring the link between payment schemes and customer fraud: a mental accounting perspective","page":"595-616","year":"2019","citation":{"mla":"Garnefeld, Ina, et al. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing Science, vol. 47, no. 4, Springer Science and Business Media LLC, 2019, pp. 595–616, doi:10.1007/s11747-019-00653-x.","bibtex":"@article{Garnefeld_Eggert_Husemann-Kopetzky_Böhm_2019, title={Exploring the link between payment schemes and customer fraud: a mental accounting perspective}, volume={47}, DOI={10.1007/s11747-019-00653-x}, number={4}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Garnefeld, Ina and Eggert, Andreas and Husemann-Kopetzky, Markus and Böhm, Eva}, year={2019}, pages={595–616} }","apa":"Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., & Böhm, E. 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Steffen (Eds.), Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, Springer, 2019, pp. 303–322.","ieee":"M. Schneider, “Personalwirtschaft,” in Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, G. W. Maier, G. Engels, and E. Steffen, Eds. Springer, 2019, pp. 303–322.","chicago":"Schneider, Martin. “Personalwirtschaft.” In Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, edited by Günter W. Maier, Gregor Engels, and Eckhard Steffen, 303–22. Springer, 2019.","ama":"Schneider M. Personalwirtschaft. In: Maier GW, Engels G, Steffen E, eds. Handbuch Gestaltung digitaler und vernetzter Arbeitswelten. Springer; 2019:303-322.","apa":"Schneider, M. (2019). Personalwirtschaft. In G. W. Maier, G. Engels, & E. Steffen (Eds.), Handbuch Gestaltung digitaler und vernetzter Arbeitswelten (pp. 303–322). 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Maier et al., Springer, 2019, pp. 303–22."},"year":"2019","type":"book_chapter","page":"303-322","_id":"18906","date_updated":"2023-11-22T20:19:49Z","status":"public","date_created":"2020-09-03T07:42:38Z","editor":[{"last_name":"Maier","full_name":"Maier, Günter W.","first_name":"Günter W."},{"full_name":"Engels, Gregor","first_name":"Gregor","last_name":"Engels"},{"first_name":"Eckhard","full_name":"Steffen, Eckhard","last_name":"Steffen"}],"publication_status":"published","publication_identifier":{"isbn":["978-3-662-52898-3"]},"publisher":"Springer","author":[{"full_name":"Schneider, Martin","orcid":"https://orcid.org/0000-0002-6961-3716","first_name":"Martin","id":"471","last_name":"Schneider"}],"department":[{"_id":"19"},{"_id":"185"}],"publication":"Handbuch Gestaltung digitaler und vernetzter Arbeitswelten","user_id":"54657","title":"Personalwirtschaft"},{"language":[{"iso":"ger"}],"citation":{"apa":"Radermacher, K. (2019). Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek.","ama":"Radermacher K. Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek; 2019.","chicago":"Radermacher, Katharina. Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek, 2019.","bibtex":"@book{Radermacher_2019, title={Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen}, publisher={Universitätsbibliothek}, author={Radermacher, Katharina}, year={2019} }","mla":"Radermacher, Katharina. Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek, 2019.","short":"K. 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Restaurant Reputation and Meal Prices: Empricial Evidence from the German Restaurant Industry. Universität Paderborn, 2018.","bibtex":"@book{Korn_2018, title={Restaurant reputation and meal prices: empricial evidence from the German restaurant industry}, publisher={Universität Paderborn}, author={Korn, Hanna}, year={2018} }","apa":"Korn, H. (2018). Restaurant reputation and meal prices: empricial evidence from the German restaurant industry. Universität Paderborn.","ama":"Korn H. Restaurant Reputation and Meal Prices: Empricial Evidence from the German Restaurant Industry. Universität Paderborn; 2018.","chicago":"Korn, Hanna. Restaurant Reputation and Meal Prices: Empricial Evidence from the German Restaurant Industry. Universität Paderborn, 2018.","ieee":"H. Korn, Restaurant reputation and meal prices: empricial evidence from the German restaurant industry. Universität Paderborn, 2018.","short":"H. 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Schmitz, Journal of Business Research (2018) 295--303.","mla":"Rötzmeier-Keuper, Julia, et al. “Triadic Relationships in the Context of Services for Animal Companions.” Journal of Business Research, no. 85, Elsevier, 2018, pp. 295--303.","bibtex":"@article{Rötzmeier-Keuper_Hendricks_Wünderlich_Schmitz_2018, title={Triadic relationships in the context of services for animal companions}, number={85}, journal={Journal of Business Research}, publisher={Elsevier}, author={Rötzmeier-Keuper, Julia and Hendricks, Jennifer and Wünderlich, Nancy and Schmitz, Gertrud}, year={2018}, pages={295--303} }","ama":"Rötzmeier-Keuper J, Hendricks J, Wünderlich N, Schmitz G. Triadic relationships in the context of services for animal companions. Journal of Business Research. 2018;(85):295--303.","apa":"Rötzmeier-Keuper, J., Hendricks, J., Wünderlich, N., & Schmitz, G. (2018). Triadic relationships in the context of services for animal companions. 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A triadic constellation may arise in the context of services for animal companions, for example, when veterinarians provide counsel and treatment to the animal companion and its owner. Through interviews with both owners of animal companions and providers of services for animal companions, this study explores typical constellations and characteristics of the three relationships in this service triad. In line with balance theory, the results show that four distinct types of triadic relationships exist in services for animal companions: the harmonious, the dysfunctional, the challenging, and the doubtful triad. The study highlights the potential conflicts and dynamics in the triads to advise providers on how to address customers depending on the types of triads to which they belong."}],"user_id":"37741","title":"Triadic relationships in the context of services for animal companions"},{"_id":"5772","page":"1-27","type":"journal_article","year":"2018","citation":{"chicago":"Fanasch, Patrizia, and Bernd Frick. “What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational Performance.” Journal of Wine Economics, 2018, 1–27. https://doi.org/10.1017/jwe.2018.28.","ama":"Fanasch P, Frick B. What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational Performance. Journal of Wine Economics. 2018:1-27. doi:10.1017/jwe.2018.28","apa":"Fanasch, P., & Frick, B. (2018). What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational Performance. 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