[{"date_created":"2023-06-22T16:36:19Z","department":[{"_id":"733"}],"type":"journal_article","citation":{"ama":"Kim JJ, Steinhoff L, Palmatier RW. An Emerging Theory of Loyalty Program Dynamics. <i>Journal of the Academy of Marketing Science</i>. 2021;49(1):71-95. doi:<a href=\"https://doi.org/10.1007/s11747-020-00719-1\">10.1007/s11747-020-00719-1</a>","bibtex":"@article{Kim_Steinhoff_Palmatier_2021, title={An Emerging Theory of Loyalty Program Dynamics}, volume={49}, DOI={<a href=\"https://doi.org/10.1007/s11747-020-00719-1\">10.1007/s11747-020-00719-1</a>}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Kim, J. J. and Steinhoff, Lena and Palmatier, R. W.}, year={2021}, pages={71–95} }","mla":"Kim, J. J., et al. “An Emerging Theory of Loyalty Program Dynamics.” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 1, 2021, pp. 71–95, doi:<a href=\"https://doi.org/10.1007/s11747-020-00719-1\">10.1007/s11747-020-00719-1</a>.","chicago":"Kim, J. J., Lena Steinhoff, and R. W. Palmatier. “An Emerging Theory of Loyalty Program Dynamics.” <i>Journal of the Academy of Marketing Science</i> 49, no. 1 (2021): 71–95. <a href=\"https://doi.org/10.1007/s11747-020-00719-1\">https://doi.org/10.1007/s11747-020-00719-1</a>.","short":"J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.","apa":"Kim, J. J., Steinhoff, L., &#38; Palmatier, R. W. (2021). An Emerging Theory of Loyalty Program Dynamics. <i>Journal of the Academy of Marketing Science</i>, <i>49</i>(1), 71–95. <a href=\"https://doi.org/10.1007/s11747-020-00719-1\">https://doi.org/10.1007/s11747-020-00719-1</a>","ieee":"J. J. Kim, L. Steinhoff, and R. W. Palmatier, “An Emerging Theory of Loyalty Program Dynamics,” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 1, pp. 71–95, 2021, doi: <a href=\"https://doi.org/10.1007/s11747-020-00719-1\">10.1007/s11747-020-00719-1</a>."},"publication":"Journal of the Academy of Marketing Science","issue":"1","language":[{"iso":"eng"}],"_id":"45725","page":"71-95","volume":49,"doi":"10.1007/s11747-020-00719-1","user_id":"68445","author":[{"first_name":"J. J.","last_name":"Kim","full_name":"Kim, J. J."},{"id":"4336","full_name":"Steinhoff, Lena","first_name":"Lena","last_name":"Steinhoff"},{"full_name":"Palmatier, R. W.","first_name":"R. W.","last_name":"Palmatier"}],"status":"public","year":"2021","title":"An Emerging Theory of Loyalty Program Dynamics","intvolume":"        49","date_updated":"2024-01-15T15:38:33Z","publication_status":"published"},{"volume":29,"doi":"https://doi.org/10.1016/j.ausmj.2020.07.003","user_id":"68445","language":[{"iso":"eng"}],"_id":"45722","page":"111-117","intvolume":"        29","date_updated":"2024-01-15T16:00:30Z","publication_status":"published","author":[{"full_name":"Steinhoff, Lena","first_name":"Lena","last_name":"Steinhoff","id":"4336"},{"full_name":"Palmatier, R. W.","last_name":"Palmatier","first_name":"R. W."}],"title":"Commentary: Opportunities and Challenges of Technology in Relationship Marketing","status":"public","year":"2021","department":[{"_id":"733"}],"type":"journal_article","date_created":"2023-06-22T16:33:05Z","citation":{"ieee":"L. Steinhoff and R. W. Palmatier, “Commentary: Opportunities and Challenges of Technology in Relationship Marketing,” <i>Australasian Marketing Journal</i>, vol. 29, no. 2, pp. 111–117, 2021, doi: <a href=\"https://doi.org/10.1016/j.ausmj.2020.07.003\">https://doi.org/10.1016/j.ausmj.2020.07.003</a>.","mla":"Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” <i>Australasian Marketing Journal</i>, vol. 29, no. 2, 2021, pp. 111–17, doi:<a href=\"https://doi.org/10.1016/j.ausmj.2020.07.003\">https://doi.org/10.1016/j.ausmj.2020.07.003</a>.","apa":"Steinhoff, L., &#38; Palmatier, R. W. (2021). Commentary: Opportunities and Challenges of Technology in Relationship Marketing. <i>Australasian Marketing Journal</i>, <i>29</i>(2), 111–117. <a href=\"https://doi.org/10.1016/j.ausmj.2020.07.003\">https://doi.org/10.1016/j.ausmj.2020.07.003</a>","bibtex":"@article{Steinhoff_Palmatier_2021, title={Commentary: Opportunities and Challenges of Technology in Relationship Marketing}, volume={29}, DOI={<a href=\"https://doi.org/10.1016/j.ausmj.2020.07.003\">https://doi.org/10.1016/j.ausmj.2020.07.003</a>}, number={2}, journal={Australasian Marketing Journal}, author={Steinhoff, Lena and Palmatier, R. W.}, year={2021}, pages={111–117} }","chicago":"Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” <i>Australasian Marketing Journal</i> 29, no. 2 (2021): 111–17. <a href=\"https://doi.org/10.1016/j.ausmj.2020.07.003\">https://doi.org/10.1016/j.ausmj.2020.07.003</a>.","short":"L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.","ama":"Steinhoff L, Palmatier RW. Commentary: Opportunities and Challenges of Technology in Relationship Marketing. <i>Australasian Marketing Journal</i>. 2021;29(2):111-117. doi:<a href=\"https://doi.org/10.1016/j.ausmj.2020.07.003\">https://doi.org/10.1016/j.ausmj.2020.07.003</a>"},"issue":"2","publication":"Australasian Marketing Journal"},{"date_created":"2023-06-22T16:33:54Z","department":[{"_id":"733"}],"type":"journal_article","citation":{"ieee":"L. Steinhoff and M. M. Zondag, “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages,” <i>Journal of Business Research</i>, vol. 129, pp. 70–82, 2021, doi: <a href=\"https://doi.org/10.1016/j.jbusres.2021.02.016\">10.1016/j.jbusres.2021.02.016</a>.","apa":"Steinhoff, L., &#38; Zondag, M. M. (2021). Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. <i>Journal of Business Research</i>, <i>129</i>, 70–82. <a href=\"https://doi.org/10.1016/j.jbusres.2021.02.016\">https://doi.org/10.1016/j.jbusres.2021.02.016</a>","chicago":"Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” <i>Journal of Business Research</i> 129 (2021): 70–82. <a href=\"https://doi.org/10.1016/j.jbusres.2021.02.016\">https://doi.org/10.1016/j.jbusres.2021.02.016</a>.","short":"L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.","mla":"Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” <i>Journal of Business Research</i>, vol. 129, 2021, pp. 70–82, doi:<a href=\"https://doi.org/10.1016/j.jbusres.2021.02.016\">10.1016/j.jbusres.2021.02.016</a>.","bibtex":"@article{Steinhoff_Zondag_2021, title={Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages}, volume={129}, DOI={<a href=\"https://doi.org/10.1016/j.jbusres.2021.02.016\">10.1016/j.jbusres.2021.02.016</a>}, journal={Journal of Business Research}, author={Steinhoff, Lena and Zondag, M. M.}, year={2021}, pages={70–82} }","ama":"Steinhoff L, Zondag MM. Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. <i>Journal of Business Research</i>. 2021;129:70-82. doi:<a href=\"https://doi.org/10.1016/j.jbusres.2021.02.016\">10.1016/j.jbusres.2021.02.016</a>"},"publication":"Journal of Business Research","language":[{"iso":"eng"}],"_id":"45723","page":"70-82","volume":129,"user_id":"68445","doi":"10.1016/j.jbusres.2021.02.016","author":[{"id":"4336","full_name":"Steinhoff, Lena","last_name":"Steinhoff","first_name":"Lena"},{"full_name":"Zondag, M. M.","first_name":"M. M.","last_name":"Zondag"}],"year":"2021","status":"public","title":"Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages","intvolume":"       129","publication_status":"published","date_updated":"2024-01-15T16:02:03Z"},{"publication_status":"published","date_updated":"2024-01-15T16:25:53Z","author":[{"full_name":"Alberternst, B.","last_name":"Alberternst","first_name":"B."},{"first_name":"A.","last_name":"Eggert","full_name":"Eggert, A."},{"last_name":"Steinhoff","first_name":"Lena","full_name":"Steinhoff, Lena","id":"4336"},{"last_name":"Giesler","first_name":"M.","full_name":"Giesler, M."}],"conference":{"location":"Madrid","name":"Proceedings of the 50th European Marketing Academy (EMAC) Conference"},"status":"public","year":"2021","title":"Understanding and Measuring Consumer Solidarity as a Collective Bond","user_id":"68445","language":[{"iso":"eng"}],"_id":"45740","citation":{"apa":"Alberternst, B., Eggert, A., Steinhoff, L., &#38; Giesler, M. (2021). Understanding and Measuring Consumer Solidarity as a Collective Bond. <i>Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid</i>. Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid.","ieee":"B. Alberternst, A. Eggert, L. Steinhoff, and M. Giesler, “Understanding and Measuring Consumer Solidarity as a Collective Bond,” presented at the Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.","short":"B. Alberternst, A. Eggert, L. Steinhoff, M. Giesler, in: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.","chicago":"Alberternst, B., A. Eggert, Lena Steinhoff, and M. Giesler. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” In <i>Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid</i>, 2021.","mla":"Alberternst, B., et al. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” <i>Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid</i>, 2021.","ama":"Alberternst B, Eggert A, Steinhoff L, Giesler M. Understanding and Measuring Consumer Solidarity as a Collective Bond. In: <i>Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid</i>. ; 2021.","bibtex":"@inproceedings{Alberternst_Eggert_Steinhoff_Giesler_2021, title={Understanding and Measuring Consumer Solidarity as a Collective Bond}, booktitle={Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid}, author={Alberternst, B. and Eggert, A. and Steinhoff, Lena and Giesler, M.}, year={2021} }"},"publication":"Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid","department":[{"_id":"733"}],"type":"conference","date_created":"2023-06-22T16:56:42Z"},{"article_type":"original","intvolume":"        32","publication_status":"published","date_updated":"2024-04-18T12:46:37Z","author":[{"id":"59677","first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel"},{"id":"21117","full_name":"Kundisch, Dennis","first_name":"Dennis","last_name":"Kundisch"},{"first_name":"Nancy","last_name":"Wünderlich","full_name":"Wünderlich, Nancy","id":"36392"}],"publication_identifier":{"issn":["507-532"]},"year":"2021","title":"Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers","doi":"10.1108/JOSM-03-2020-0066","language":[{"iso":"eng"}],"abstract":[{"text":"Purpose\r\nThe purpose of this paper is to identify strategic options and challenges that arise when an industrial firm moves from providing smart service toward providing a platform.\r\n\r\nDesign/methodology/approach\r\nThis conceptual study takes on a multidisciplinary research perspective that integrates concepts, theories and insights from service management and marketing, information systems and platform economics.\r\n\r\nFindings\r\nThe paper outlines three platform types – smart data platform, smart product platform and matching platform – as strategic options for firms that wish to evolve from smart service providers to platform providers.\r\n\r\nResearch limitations/implications\r\nInvestigating smart service platforms calls for launching interdisciplinary research initiatives. Promising research avenues are outlined to span boundaries that separate different research disciplines today.\r\n\r\nPractical implications\r\nManaging a successful transition from providing smart service toward providing a platform requires making significant investments in IT, platform-related capabilities and skills, as well as implement new approaches toward relationship management and brand-building.\r\n\r\nOriginality/value\r\nThe findings described in this paper are valuable to researchers in multiple disciplines seeking to develop and to justify theory related to platforms in industrial scenarios.","lang":"eng"}],"issue":"4","publication":"Journal of Service Management","department":[{"_id":"276"},{"_id":"181"}],"type":"journal_article","keyword":["Smart service","Platform","Interdisciplinary research","Manufacturing company","Smart service provider","Platform economics","Information systems","Multi-sided markets","Business-to-business (B2B) markets"],"date_created":"2020-08-12T12:12:36Z","status":"public","volume":32,"user_id":"59677","ddc":["380"],"publisher":"Emerald Insight","_id":"17860","page":"507-532","project":[{"name":"SFB 901","_id":"1","grant_number":"160364472"},{"_id":"4","name":"SFB 901 - Project Area C"},{"name":"SFB 901 - Subproject C5","_id":"17"}],"quality_controlled":"1","citation":{"mla":"Beverungen, Daniel, et al. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” <i>Journal of Service Management</i>, vol. 32, no. 4, Emerald Insight, 2021, pp. 507–32, doi:<a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">10.1108/JOSM-03-2020-0066</a>.","apa":"Beverungen, D., Kundisch, D., &#38; Wünderlich, N. (2021). Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. <i>Journal of Service Management</i>, <i>32</i>(4), 507–532. <a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">https://doi.org/10.1108/JOSM-03-2020-0066</a>","ieee":"D. Beverungen, D. Kundisch, and N. Wünderlich, “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers,” <i>Journal of Service Management</i>, vol. 32, no. 4, pp. 507–532, 2021, doi: <a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">10.1108/JOSM-03-2020-0066</a>.","chicago":"Beverungen, Daniel, Dennis Kundisch, and Nancy Wünderlich. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” <i>Journal of Service Management</i> 32, no. 4 (2021): 507–32. <a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">https://doi.org/10.1108/JOSM-03-2020-0066</a>.","ama":"Beverungen D, Kundisch D, Wünderlich N. Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. <i>Journal of Service Management</i>. 2021;32(4):507-532. doi:<a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">10.1108/JOSM-03-2020-0066</a>","short":"D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.","bibtex":"@article{Beverungen_Kundisch_Wünderlich_2021, title={Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers}, volume={32}, DOI={<a href=\"https://doi.org/10.1108/JOSM-03-2020-0066\">10.1108/JOSM-03-2020-0066</a>}, number={4}, journal={Journal of Service Management}, publisher={Emerald Insight}, author={Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}, year={2021}, pages={507–532} }"}},{"_id":"21289","page":"3-20","volume":42,"user_id":"18949","status":"public","citation":{"short":"D. Kaimann, I. Tanneberg, J. Cox, Managerial and Decision Economics 42 (2021) 3–20.","chicago":"Kaimann, Daniel, Ilka Tanneberg, and Joe Cox. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.” <i>Managerial and Decision Economics</i> 42, no. 1 (2021): 3–20. <a href=\"https://doi.org/10.1002/mde.3226\">https://doi.org/10.1002/mde.3226</a>.","apa":"Kaimann, D., Tanneberg, I., &#38; Cox, J. (2021). “I will survive”: Online streaming and the chart survival of music tracks. <i>Managerial and Decision Economics</i>, <i>42</i>(1), 3–20. <a href=\"https://doi.org/10.1002/mde.3226\">https://doi.org/10.1002/mde.3226</a>","ieee":"D. Kaimann, I. Tanneberg, and J. Cox, “‘I will survive’: Online streaming and the chart survival of music tracks,” <i>Managerial and Decision Economics</i>, vol. 42, no. 1, pp. 3–20, 2021, doi: <a href=\"https://doi.org/10.1002/mde.3226\">10.1002/mde.3226</a>.","ama":"Kaimann D, Tanneberg I, Cox J. “I will survive”: Online streaming and the chart survival of music tracks. <i>Managerial and Decision Economics</i>. 2021;42(1):3-20. doi:<a href=\"https://doi.org/10.1002/mde.3226\">10.1002/mde.3226</a>","bibtex":"@article{Kaimann_Tanneberg_Cox_2021, title={“I will survive”: Online streaming and the chart survival of music tracks}, volume={42}, DOI={<a href=\"https://doi.org/10.1002/mde.3226\">10.1002/mde.3226</a>}, number={1}, journal={Managerial and Decision Economics}, author={Kaimann, Daniel and Tanneberg, Ilka and Cox, Joe}, year={2021}, pages={3–20} }","mla":"Kaimann, Daniel, et al. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.” <i>Managerial and Decision Economics</i>, vol. 42, no. 1, 2021, pp. 3–20, doi:<a href=\"https://doi.org/10.1002/mde.3226\">10.1002/mde.3226</a>."},"project":[{"_id":"1","name":"SFB 901"},{"name":"SFB 901 - Project Area A","_id":"2"},{"name":"SFB 901 - Subproject A4","_id":"8"}],"language":[{"iso":"eng"}],"doi":"10.1002/mde.3226","publication_identifier":{"issn":["0143-6570","1099-1468"]},"author":[{"id":"18949","last_name":"Kaimann","first_name":"Daniel","full_name":"Kaimann, Daniel"},{"last_name":"Tanneberg","first_name":"Ilka","full_name":"Tanneberg, Ilka"},{"full_name":"Cox, Joe","last_name":"Cox","first_name":"Joe"}],"year":"2021","title":"“I will survive”: Online streaming and the chart survival of music tracks","intvolume":"        42","date_updated":"2023-05-16T15:38:01Z","publication_status":"published","date_created":"2021-02-26T13:21:40Z","department":[{"_id":"183"}],"type":"journal_article","issue":"1","publication":"Managerial and Decision Economics"},{"citation":{"short":"L. Harrmann, E. Böhm, A. Eggert, in: 2021 AMA Winter Academic Conference, 2021.","chicago":"Harrmann, L., Eva Böhm, and A. Eggert. “Exploring the Paths towards Service Growth in Manufacturing Companies.” In <i>2021 AMA Winter Academic Conference</i>, 2021.","apa":"Harrmann, L., Böhm, E., &#38; Eggert, A. (2021). Exploring the paths towards service growth in manufacturing companies. <i>2021 AMA Winter Academic Conference</i>. 2021 AMA Winter Academic Conference.","ieee":"L. Harrmann, E. Böhm, and A. Eggert, “Exploring the paths towards service growth in manufacturing companies,” presented at the 2021 AMA Winter Academic Conference, 2021.","ama":"Harrmann L, Böhm E, Eggert A. Exploring the paths towards service growth in manufacturing companies. In: <i>2021 AMA Winter Academic Conference</i>. ; 2021.","bibtex":"@inproceedings{Harrmann_Böhm_Eggert_2021, title={Exploring the paths towards service growth in manufacturing companies}, booktitle={2021 AMA Winter Academic Conference}, author={Harrmann, L. and Böhm, Eva and Eggert, A.}, year={2021} }","mla":"Harrmann, L., et al. “Exploring the Paths towards Service Growth in Manufacturing Companies.” <i>2021 AMA Winter Academic Conference</i>, 2021."},"publication":"2021 AMA Winter Academic Conference","department":[{"_id":"785"}],"type":"conference","date_created":"2023-08-25T07:34:06Z","date_updated":"2023-08-25T10:07:10Z","publication_status":"published","conference":{"name":"2021 AMA Winter Academic Conference"},"author":[{"last_name":"Harrmann","first_name":"L.","full_name":"Harrmann, L."},{"orcid":"0000-0001-6053-1012","last_name":"Böhm","first_name":"Eva","full_name":"Böhm, Eva","id":"3043"},{"first_name":"A.","last_name":"Eggert","full_name":"Eggert, A."}],"status":"public","title":"Exploring the paths towards service growth in manufacturing companies","year":"2021","user_id":"49063","_id":"46670","language":[{"iso":"eng"}]},{"status":"public","page":"139-163","_id":"41338","publisher":"Springer Science and Business Media LLC","user_id":"49063","volume":49,"citation":{"bibtex":"@article{Salonen_Terho_Böhm_Virtanen_Rajala_2021, title={Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions}, volume={49}, DOI={<a href=\"https://doi.org/10.1007/s11747-020-00729-z\">10.1007/s11747-020-00729-z</a>}, number={1}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Salonen, Anna and Terho, Harri and Böhm, Eva and Virtanen, Ari and Rajala, Risto}, year={2021}, pages={139–163} }","ama":"Salonen A, Terho H, Böhm E, Virtanen A, Rajala R. Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. <i>Journal of the Academy of Marketing Science</i>. 2021;49(1):139-163. doi:<a href=\"https://doi.org/10.1007/s11747-020-00729-z\">10.1007/s11747-020-00729-z</a>","mla":"Salonen, Anna, et al. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 1, Springer Science and Business Media LLC, 2021, pp. 139–63, doi:<a href=\"https://doi.org/10.1007/s11747-020-00729-z\">10.1007/s11747-020-00729-z</a>.","chicago":"Salonen, Anna, Harri Terho, Eva Böhm, Ari Virtanen, and Risto Rajala. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” <i>Journal of the Academy of Marketing Science</i> 49, no. 1 (2021): 139–63. <a href=\"https://doi.org/10.1007/s11747-020-00729-z\">https://doi.org/10.1007/s11747-020-00729-z</a>.","short":"A. Salonen, H. Terho, E. Böhm, A. Virtanen, R. Rajala, Journal of the Academy of Marketing Science 49 (2021) 139–163.","ieee":"A. Salonen, H. Terho, E. Böhm, A. Virtanen, and R. Rajala, “Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions,” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 1, pp. 139–163, 2021, doi: <a href=\"https://doi.org/10.1007/s11747-020-00729-z\">10.1007/s11747-020-00729-z</a>.","apa":"Salonen, A., Terho, H., Böhm, E., Virtanen, A., &#38; Rajala, R. (2021). Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. <i>Journal of the Academy of Marketing Science</i>, <i>49</i>(1), 139–163. <a href=\"https://doi.org/10.1007/s11747-020-00729-z\">https://doi.org/10.1007/s11747-020-00729-z</a>"},"year":"2021","title":"Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions","author":[{"full_name":"Salonen, Anna","first_name":"Anna","last_name":"Salonen"},{"last_name":"Terho","first_name":"Harri","full_name":"Terho, Harri"},{"full_name":"Böhm, Eva","last_name":"Böhm","first_name":"Eva","orcid":"0000-0001-6053-1012","id":"3043"},{"full_name":"Virtanen, Ari","first_name":"Ari","last_name":"Virtanen"},{"first_name":"Risto","last_name":"Rajala","full_name":"Rajala, Risto"}],"publication_identifier":{"issn":["0092-0703","1552-7824"]},"date_updated":"2023-09-01T10:15:17Z","publication_status":"published","intvolume":"        49","language":[{"iso":"eng"}],"doi":"10.1007/s11747-020-00729-z","issue":"1","publication":"Journal of the Academy of Marketing Science","abstract":[{"text":"<jats:title>Abstract</jats:title><jats:p>This study explains how manufacturers tackle the critical managerial challenge of transforming a product-focused sales force to undertake solution selling. Through an application of configurational theory, the authors explain how individual and organizational conditions combine to determine salespeople’s engagement in solution selling. Multilevel, multisource data from the sales organization of a global supplier of building solutions represent input from salespeople (<jats:italic>N</jats:italic> = 184), solution champions (<jats:italic>N</jats:italic> = 23), and sales managers (<jats:italic>N</jats:italic> = 26). A fuzzy set qualitative comparative analysis reveals no single, optimal way to overcome transformation challenges. Rather, consistent with prior research, solution selling requires certain types of salespeople, because value-based selling is a necessary condition for successful engagement. Beyond this foundational condition, a heterogeneous sales force can be engaged, as long as the organization provides appropriate support that is tailored to individual salespersons’ needs. The findings affirm that this viable support can come from either sales managers or solution champions.</jats:p>","lang":"eng"}],"extern":"1","date_created":"2023-02-01T08:30:20Z","keyword":["Marketing","Economics and Econometrics","Business and International Management"],"type":"journal_article","department":[{"_id":"785"}]},{"citation":{"ama":"Garnefeld I, Krah T, Böhm E, Gremler DD. Online reviews generated through product testing: can more favorable reviews be enticed with free products? <i>Journal of the Academy of Marketing Science</i>. 2021;49(4):703-722. doi:<a href=\"https://doi.org/10.1007/s11747-021-00770-6\">10.1007/s11747-021-00770-6</a>","bibtex":"@article{Garnefeld_Krah_Böhm_Gremler_2021, title={Online reviews generated through product testing: can more favorable reviews be enticed with free products?}, volume={49}, DOI={<a href=\"https://doi.org/10.1007/s11747-021-00770-6\">10.1007/s11747-021-00770-6</a>}, number={4}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Garnefeld, Ina and Krah, Tabea and Böhm, Eva and Gremler, Dwayne D.}, year={2021}, pages={703–722} }","mla":"Garnefeld, Ina, et al. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 4, Springer Science and Business Media LLC, 2021, pp. 703–22, doi:<a href=\"https://doi.org/10.1007/s11747-021-00770-6\">10.1007/s11747-021-00770-6</a>.","short":"I. Garnefeld, T. Krah, E. Böhm, D.D. Gremler, Journal of the Academy of Marketing Science 49 (2021) 703–722.","chicago":"Garnefeld, Ina, Tabea Krah, Eva Böhm, and Dwayne D. Gremler. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” <i>Journal of the Academy of Marketing Science</i> 49, no. 4 (2021): 703–22. <a href=\"https://doi.org/10.1007/s11747-021-00770-6\">https://doi.org/10.1007/s11747-021-00770-6</a>.","apa":"Garnefeld, I., Krah, T., Böhm, E., &#38; Gremler, D. D. (2021). Online reviews generated through product testing: can more favorable reviews be enticed with free products? <i>Journal of the Academy of Marketing Science</i>, <i>49</i>(4), 703–722. <a href=\"https://doi.org/10.1007/s11747-021-00770-6\">https://doi.org/10.1007/s11747-021-00770-6</a>","ieee":"I. Garnefeld, T. Krah, E. Böhm, and D. D. Gremler, “Online reviews generated through product testing: can more favorable reviews be enticed with free products?,” <i>Journal of the Academy of Marketing Science</i>, vol. 49, no. 4, pp. 703–722, 2021, doi: <a href=\"https://doi.org/10.1007/s11747-021-00770-6\">10.1007/s11747-021-00770-6</a>."},"status":"public","user_id":"49063","volume":49,"page":"703-722","publisher":"Springer Science and Business Media LLC","_id":"41337","abstract":[{"text":"<jats:title>Abstract</jats:title><jats:p>Online reviews have profound impacts on firm success in terms of sales volume and how much customers are willing to pay, yet firms remain highly dependent on customers’ voluntary contributions. A popular way to increase the number of online reviews is to use product testing programs, which offer participants free products in exchange for writing reviews. Firms that employ this practice generally hope to increase review quality and secure higher product rating scores. However, a qualitative study, experimental study, and multilevel analysis of a field study dataset of more than 200,000 online reviews by product testers combine to reveal that product testing programs do not necessarily generate higher quality reviews, nor better product ratings. Only in certain circumstances (e.g., higher priced products) does offering a product testing program generate these benefits for the firm. Therefore, companies should consider carefully if and when they want to offer product testing programs.</jats:p>","lang":"eng"}],"extern":"1","issue":"4","publication":"Journal of the Academy of Marketing Science","type":"journal_article","keyword":["Marketing","Economics and Econometrics","Business and International Management"],"department":[{"_id":"785"}],"date_created":"2023-02-01T08:29:53Z","date_updated":"2023-09-01T10:12:36Z","publication_status":"published","intvolume":"        49","year":"2021","title":"Online reviews generated through product testing: can more favorable reviews be enticed with free products?","author":[{"full_name":"Garnefeld, Ina","last_name":"Garnefeld","first_name":"Ina"},{"full_name":"Krah, Tabea","last_name":"Krah","first_name":"Tabea"},{"orcid":"0000-0001-6053-1012","last_name":"Böhm","first_name":"Eva","full_name":"Böhm, Eva","id":"3043"},{"last_name":"Gremler","first_name":"Dwayne D.","full_name":"Gremler, Dwayne D."}],"publication_identifier":{"issn":["0092-0703","1552-7824"]},"doi":"10.1007/s11747-021-00770-6","language":[{"iso":"eng"}]},{"citation":{"bibtex":"@article{Schaefers_Ruffer_Böhm_2021, title={Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration}, volume={93}, DOI={<a href=\"https://doi.org/10.1016/j.indmarman.2020.06.002\">10.1016/j.indmarman.2020.06.002</a>}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Schaefers, Tobias and Ruffer, Stefan and Böhm, Eva}, year={2021}, pages={466–481} }","chicago":"Schaefers, Tobias, Stefan Ruffer, and Eva Böhm. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.” <i>Industrial Marketing Management</i> 93 (2021): 466–81. <a href=\"https://doi.org/10.1016/j.indmarman.2020.06.002\">https://doi.org/10.1016/j.indmarman.2020.06.002</a>.","ama":"Schaefers T, Ruffer S, Böhm E. Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration. <i>Industrial Marketing Management</i>. 2021;93:466-481. doi:<a href=\"https://doi.org/10.1016/j.indmarman.2020.06.002\">10.1016/j.indmarman.2020.06.002</a>","short":"T. Schaefers, S. Ruffer, E. Böhm, Industrial Marketing Management 93 (2021) 466–481.","ieee":"T. Schaefers, S. Ruffer, and E. Böhm, “Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration,” <i>Industrial Marketing Management</i>, vol. 93, pp. 466–481, 2021, doi: <a href=\"https://doi.org/10.1016/j.indmarman.2020.06.002\">10.1016/j.indmarman.2020.06.002</a>.","apa":"Schaefers, T., Ruffer, S., &#38; Böhm, E. (2021). Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration. <i>Industrial Marketing Management</i>, <i>93</i>, 466–481. <a href=\"https://doi.org/10.1016/j.indmarman.2020.06.002\">https://doi.org/10.1016/j.indmarman.2020.06.002</a>","mla":"Schaefers, Tobias, et al. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.” <i>Industrial Marketing Management</i>, vol. 93, Elsevier BV, 2021, pp. 466–81, doi:<a href=\"https://doi.org/10.1016/j.indmarman.2020.06.002\">10.1016/j.indmarman.2020.06.002</a>."},"status":"public","volume":93,"user_id":"49063","publisher":"Elsevier BV","_id":"46635","page":"466-481","extern":"1","publication":"Industrial Marketing Management","department":[{"_id":"785"}],"keyword":["Marketing"],"type":"journal_article","date_created":"2023-08-22T13:22:58Z","intvolume":"        93","publication_status":"published","date_updated":"2023-09-01T10:13:53Z","publication_identifier":{"issn":["0019-8501"]},"author":[{"last_name":"Schaefers","first_name":"Tobias","full_name":"Schaefers, Tobias"},{"full_name":"Ruffer, Stefan","last_name":"Ruffer","first_name":"Stefan"},{"full_name":"Böhm, Eva","orcid":"0000-0001-6053-1012","last_name":"Böhm","first_name":"Eva","id":"3043"}],"title":"Outcome-based contracting from the customers' perspective: A means-end chain analytical exploration","year":"2021","doi":"10.1016/j.indmarman.2020.06.002","language":[{"iso":"eng"}]},{"date_created":"2023-06-22T16:57:43Z","type":"conference","department":[{"_id":"733"}],"publication":"2021 AMA Winter Academic Conference Proceedings, St. Petersburg","citation":{"mla":"Alberternst, B., et al. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” <i>2021 AMA Winter Academic Conference Proceedings, St. Petersburg</i>, 2021.","apa":"Alberternst, B., Steinhoff, L., Eggert, A., &#38; Giesler, M. (2021). Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. <i>2021 AMA Winter Academic Conference Proceedings, St. Petersburg</i>. 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg.","ieee":"B. Alberternst, L. Steinhoff, A. Eggert, and M. Giesler, “Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together,” presented at the 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.","chicago":"Alberternst, B., Lena Steinhoff, A. Eggert, and M. Giesler. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” In <i>2021 AMA Winter Academic Conference Proceedings, St. Petersburg</i>, 2021.","short":"B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2021 AMA Winter Academic Conference Proceedings, St. Petersburg, 2021.","ama":"Alberternst B, Steinhoff L, Eggert A, Giesler M. Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. In: <i>2021 AMA Winter Academic Conference Proceedings, St. Petersburg</i>. ; 2021.","bibtex":"@inproceedings{Alberternst_Steinhoff_Eggert_Giesler_2021, title={Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together}, booktitle={2021 AMA Winter Academic Conference Proceedings, St. Petersburg}, author={Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler, M.}, year={2021} }"},"language":[{"iso":"eng"}],"_id":"45741","user_id":"102525","status":"public","year":"2021","title":"Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together","author":[{"first_name":"B.","last_name":"Alberternst","full_name":"Alberternst, B."},{"full_name":"Steinhoff, Lena","last_name":"Steinhoff","first_name":"Lena","id":"4336"},{"last_name":"Eggert","first_name":"A.","full_name":"Eggert, A."},{"last_name":"Giesler","first_name":"M.","full_name":"Giesler, M."}],"conference":{"location":"St. Petersburg","name":"2021 AMA Winter Marketing Educators’ Conference Proceedings"},"publication_status":"published","date_updated":"2026-01-13T09:31:26Z"},{"type":"conference","department":[{"_id":"178"}],"date_created":"2021-09-14T11:17:08Z","publication":"Academy of Management Proceedings","issue":"21233","citation":{"ama":"Krebs B. Antecedents and Performance Consequences of High-Potential Scheme Use. In: <i>Academy of Management Proceedings</i>. Vol 1. ; 2020.","bibtex":"@inproceedings{Krebs_2020, title={Antecedents and Performance Consequences of High-Potential Scheme Use}, volume={1}, number={21233}, booktitle={Academy of Management Proceedings}, author={Krebs, Benjamin}, year={2020} }","mla":"Krebs, Benjamin. “Antecedents and Performance Consequences of High-Potential Scheme Use.” <i>Academy of Management Proceedings</i>, vol. 1, no. 21233, 2020.","chicago":"Krebs, Benjamin. “Antecedents and Performance Consequences of High-Potential Scheme Use.” In <i>Academy of Management Proceedings</i>, Vol. 1, 2020.","short":"B. Krebs, in: Academy of Management Proceedings, 2020.","apa":"Krebs, B. (2020). Antecedents and Performance Consequences of High-Potential Scheme Use. <i>Academy of Management Proceedings</i>, <i>1</i>(21233).","ieee":"B. Krebs, “Antecedents and Performance Consequences of High-Potential Scheme Use,” in <i>Academy of Management Proceedings</i>, 2020, vol. 1, no. 21233."},"user_id":"49220","volume":1,"language":[{"iso":"eng"}],"_id":"24373","date_updated":"2022-01-06T06:56:19Z","intvolume":"         1","title":"Antecedents and Performance Consequences of High-Potential Scheme Use","status":"public","year":"2020","author":[{"last_name":"Krebs","first_name":"Benjamin","full_name":"Krebs, Benjamin","id":"49220"}]},{"publication":"Gerontechnology","citation":{"ieee":"S. Pekkarinen <i>et al.</i>, “Care robots in society: Knowledge and orientation needs,” <i>Gerontechnology</i>, 2020.","mla":"Pekkarinen, Satu, et al. “Care Robots in Society: Knowledge and Orientation Needs.” <i>Gerontechnology</i>, 2020, doi:<a href=\"https://doi.org/10.4017/gt.2020.19.s.69664\">10.4017/gt.2020.19.s.69664</a>.","apa":"Pekkarinen, S., Hennala, L., Tuisku, O., Gustafsson, C., Johansson-Pajala, R.-M., Thommes, K., … Melkas, H. (2020). Care robots in society: Knowledge and orientation needs. <i>Gerontechnology</i>. <a href=\"https://doi.org/10.4017/gt.2020.19.s.69664\">https://doi.org/10.4017/gt.2020.19.s.69664</a>","bibtex":"@article{Pekkarinen_Hennala_Tuisku_Gustafsson_Johansson-Pajala_Thommes_Hoppe_Melkas_2020, title={Care robots in society: Knowledge and orientation needs}, DOI={<a href=\"https://doi.org/10.4017/gt.2020.19.s.69664\">10.4017/gt.2020.19.s.69664</a>}, journal={Gerontechnology}, author={Pekkarinen, Satu and Hennala, Lea and Tuisku, Outi and Gustafsson, Christine and Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Melkas, Helinä}, year={2020} }","short":"S. Pekkarinen, L. Hennala, O. Tuisku, C. Gustafsson, R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, H. Melkas, Gerontechnology (2020).","ama":"Pekkarinen S, Hennala L, Tuisku O, et al. Care robots in society: Knowledge and orientation needs. <i>Gerontechnology</i>. 2020. doi:<a href=\"https://doi.org/10.4017/gt.2020.19.s.69664\">10.4017/gt.2020.19.s.69664</a>","chicago":"Pekkarinen, Satu, Lea Hennala, Outi Tuisku, Christine Gustafsson, Rose-Marie Johansson-Pajala, Kirsten Thommes, Julia Amelie Hoppe, and Helinä Melkas. “Care Robots in Society: Knowledge and Orientation Needs.” <i>Gerontechnology</i>, 2020. <a href=\"https://doi.org/10.4017/gt.2020.19.s.69664\">https://doi.org/10.4017/gt.2020.19.s.69664</a>."},"project":[{"grant_number":"16SV7954","_id":"46","name":"Use of care robots in welfare services: New models for effective orientation"}],"date_created":"2021-02-03T07:24:04Z","type":"journal_article","department":[{"_id":"178"}],"title":"Care robots in society: Knowledge and orientation needs","status":"public","year":"2020","author":[{"full_name":"Pekkarinen, Satu","first_name":"Satu","last_name":"Pekkarinen"},{"first_name":"Lea","last_name":"Hennala","full_name":"Hennala, Lea"},{"full_name":"Tuisku, Outi","first_name":"Outi","last_name":"Tuisku"},{"full_name":"Gustafsson, Christine","first_name":"Christine","last_name":"Gustafsson"},{"first_name":"Rose-Marie","last_name":"Johansson-Pajala","full_name":"Johansson-Pajala, Rose-Marie"},{"last_name":"Thommes","first_name":"Kirsten","full_name":"Thommes, Kirsten","id":"72497"},{"id":"73093","full_name":"Hoppe, Julia Amelie","first_name":"Julia Amelie","last_name":"Hoppe"},{"full_name":"Melkas, Helinä","last_name":"Melkas","first_name":"Helinä"}],"publication_identifier":{"issn":["1569-1101","1569-111X"]},"date_updated":"2022-01-06T06:54:46Z","publication_status":"published","_id":"21126","language":[{"iso":"eng"}],"doi":"10.4017/gt.2020.19.s.69664","user_id":"49071"},{"project":[{"_id":"46","grant_number":"16SV7954","name":"Use of care robots in welfare services: New models for effective orientation"}],"publication":"Gerontechnology","citation":{"apa":"Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., … Gustafsson, C. (2020). The need for care robot orientation in elder care services. <i>Gerontechnology</i>. <a href=\"https://doi.org/10.4017/gt.2020.19.s.69574\">https://doi.org/10.4017/gt.2020.19.s.69574</a>","ieee":"R.-M. Johansson-Pajala <i>et al.</i>, “The need for care robot orientation in elder care services,” <i>Gerontechnology</i>, 2020.","short":"R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, Gerontechnology (2020).","chicago":"Johansson-Pajala, Rose-Marie, Kirsten Thommes, Julia Amelie Hoppe, Outi Tuisku, Lea Hennala, Satu Pekkarinen, Helinä Melkas, and Christine Gustafsson. “The Need for Care Robot Orientation in Elder Care Services.” <i>Gerontechnology</i>, 2020. <a href=\"https://doi.org/10.4017/gt.2020.19.s.69574\">https://doi.org/10.4017/gt.2020.19.s.69574</a>.","mla":"Johansson-Pajala, Rose-Marie, et al. “The Need for Care Robot Orientation in Elder Care Services.” <i>Gerontechnology</i>, 2020, doi:<a href=\"https://doi.org/10.4017/gt.2020.19.s.69574\">10.4017/gt.2020.19.s.69574</a>.","ama":"Johansson-Pajala R-M, Thommes K, Hoppe JA, et al. The need for care robot orientation in elder care services. <i>Gerontechnology</i>. 2020. doi:<a href=\"https://doi.org/10.4017/gt.2020.19.s.69574\">10.4017/gt.2020.19.s.69574</a>","bibtex":"@article{Johansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_Melkas_Gustafsson_2020, title={The need for care robot orientation in elder care services}, DOI={<a href=\"https://doi.org/10.4017/gt.2020.19.s.69574\">10.4017/gt.2020.19.s.69574</a>}, journal={Gerontechnology}, author={Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helinä and Gustafsson, Christine}, year={2020} }"},"type":"journal_article","department":[{"_id":"178"}],"date_created":"2021-02-03T07:30:59Z","publication_status":"published","date_updated":"2022-01-06T06:54:46Z","status":"public","year":"2020","title":"The need for care robot orientation in elder care services","publication_identifier":{"issn":["1569-1101","1569-111X"]},"author":[{"full_name":"Johansson-Pajala, Rose-Marie","first_name":"Rose-Marie","last_name":"Johansson-Pajala"},{"last_name":"Thommes","first_name":"Kirsten","full_name":"Thommes, Kirsten","id":"72497"},{"id":"73093","last_name":"Hoppe","first_name":"Julia Amelie","full_name":"Hoppe, Julia Amelie"},{"full_name":"Tuisku, Outi","last_name":"Tuisku","first_name":"Outi"},{"first_name":"Lea","last_name":"Hennala","full_name":"Hennala, Lea"},{"full_name":"Pekkarinen, Satu","last_name":"Pekkarinen","first_name":"Satu"},{"full_name":"Melkas, Helinä","first_name":"Helinä","last_name":"Melkas"},{"last_name":"Gustafsson","first_name":"Christine","full_name":"Gustafsson, Christine"}],"user_id":"49071","doi":"10.4017/gt.2020.19.s.69574","_id":"21127","language":[{"iso":"eng"}]},{"date_created":"2021-02-26T13:15:09Z","department":[{"_id":"183"}],"type":"journal_article","issue":"15","publication":"Sustainability","abstract":[{"text":"<jats:p>Peer-to-peer markets are especially suitable for the analysis of online ratings as they represent two-sided markets that match buyers to sellers and thus lead to reduced scope for opportunistic behavior. We decompose the online ratings by focusing on the customer’s decision-making process in a leading peer-to-peer ridesharing platform. Using data from the leading peer-to-peer ridesharing platform BlaBlaCar, we analyze 17,584 users registered between 2004 and 2014 and their online ratings focusing on the decomposition of the explicit determinants reflecting the variance of online ratings. We find clear evidence to suggest that a driver’s attitude towards music, pets, smoking, and conversation has a significantly positive influence on his received online ratings. However, we also show that the interaction of female drivers and their attitude towards pets has a significantly negative effect on average ratings.</jats:p>","lang":"eng"}],"language":[{"iso":"eng"}],"article_number":"6185","doi":"10.3390/su12156185","publication_identifier":{"issn":["2071-1050"]},"author":[{"id":"18949","last_name":"Kaimann","first_name":"Daniel","full_name":"Kaimann, Daniel"}],"title":"Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets","year":"2020","intvolume":"        12","date_updated":"2022-01-06T06:54:52Z","publication_status":"published","citation":{"ieee":"D. Kaimann, “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets,” <i>Sustainability</i>, vol. 12, no. 15, 2020.","mla":"Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.” <i>Sustainability</i>, vol. 12, no. 15, 6185, 2020, doi:<a href=\"https://doi.org/10.3390/su12156185\">10.3390/su12156185</a>.","apa":"Kaimann, D. (2020). Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. <i>Sustainability</i>, <i>12</i>(15). <a href=\"https://doi.org/10.3390/su12156185\">https://doi.org/10.3390/su12156185</a>","bibtex":"@article{Kaimann_2020, title={Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets}, volume={12}, DOI={<a href=\"https://doi.org/10.3390/su12156185\">10.3390/su12156185</a>}, number={156185}, journal={Sustainability}, author={Kaimann, Daniel}, year={2020} }","ama":"Kaimann D. Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. <i>Sustainability</i>. 2020;12(15). doi:<a href=\"https://doi.org/10.3390/su12156185\">10.3390/su12156185</a>","short":"D. Kaimann, Sustainability 12 (2020).","chicago":"Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.” <i>Sustainability</i> 12, no. 15 (2020). <a href=\"https://doi.org/10.3390/su12156185\">https://doi.org/10.3390/su12156185</a>."},"project":[{"_id":"1","name":"SFB 901"},{"name":"SFB 901 - Project Area A","_id":"2"},{"name":"SFB 901 - Subproject A4","_id":"8"}],"_id":"21287","volume":12,"user_id":"18949","status":"public"},{"doi":"10.1007/s12369-020-00619-y","user_id":"49071","language":[{"iso":"eng"}],"_id":"17361","page":"1-15","date_updated":"2022-01-06T06:53:09Z","author":[{"last_name":"Johansson-Pajala","first_name":"Rose-Marie","full_name":"Johansson-Pajala, Rose-Marie"},{"id":"72497","full_name":"Thommes, Kirsten","first_name":"Kirsten","last_name":"Thommes"},{"full_name":"Hoppe, Julia Amelie","first_name":"Julia Amelie","last_name":"Hoppe","id":"73093"},{"full_name":"Tuisku, Outi","last_name":"Tuisku","first_name":"Outi"},{"full_name":"Hennala, Lea","first_name":"Lea","last_name":"Hennala"},{"first_name":"Satu","last_name":"Pekkarinen","full_name":"Pekkarinen, Satu"},{"full_name":"Melkas, Helina","first_name":"Helina","last_name":"Melkas"},{"first_name":"Christine","last_name":"Gustafsson","full_name":"Gustafsson, Christine"}],"title":"Care Robot Orientation: What, Who and How? Potential Users` Perceptions","year":"2020","status":"public","department":[{"_id":"178"}],"type":"journal_article","date_created":"2020-07-08T11:05:29Z","project":[{"name":"Use of care robots in welfare services: New models for effective orientation","_id":"46","grant_number":"16SV7954"}],"citation":{"mla":"Johansson-Pajala, Rose-Marie, et al. “Care Robot Orientation: What, Who and How? Potential Users` Perceptions.” <i>International Journal of Social Robotics</i>, 2020, pp. 1–15, doi:<a href=\"https://doi.org/10.1007/s12369-020-00619-y\">10.1007/s12369-020-00619-y</a>.","bibtex":"@article{Johansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_Melkas_Gustafsson_2020, title={Care Robot Orientation: What, Who and How? Potential Users` Perceptions}, DOI={<a href=\"https://doi.org/10.1007/s12369-020-00619-y\">10.1007/s12369-020-00619-y</a>}, journal={International Journal of Social Robotics}, author={Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helina and Gustafsson, Christine}, year={2020}, pages={1–15} }","ama":"Johansson-Pajala R-M, Thommes K, Hoppe JA, et al. Care Robot Orientation: What, Who and How? Potential Users` Perceptions. <i>International Journal of Social Robotics</i>. 2020:1-15. doi:<a href=\"https://doi.org/10.1007/s12369-020-00619-y\">10.1007/s12369-020-00619-y</a>","ieee":"R.-M. Johansson-Pajala <i>et al.</i>, “Care Robot Orientation: What, Who and How? Potential Users` Perceptions,” <i>International Journal of Social Robotics</i>, pp. 1–15, 2020.","apa":"Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., … Gustafsson, C. (2020). 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Berlin / Boston: De Gruyter, 2020. <a href=\"https://doi.org/10.1515/9783110677485-009\">https://doi.org/10.1515/9783110677485-009</a>.","ama":"Hoppe JA, Johansson-Pajala R-M, Gustafsson C, et al. Assistive robots in care: Expectations and perceptions of older people. In: Haltaufderheide J, Hovemann J, Vollmann J, eds. <i>Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care </i>. Berlin / Boston: De Gruyter; 2020:139-156. doi:<a href=\"https://doi.org/10.1515/9783110677485-009\">10.1515/9783110677485-009</a>","short":"J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, K. Thommes, in: J. Haltaufderheide, J. Hovemann, J. Vollmann (Eds.), Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , De Gruyter, Berlin / Boston, 2020, pp. 139–156.","bibtex":"@inbook{Hoppe_Johansson-Pajala_Gustafsson_Melkas_Tusku_Pekkarinen_Hennala_Thommes_2020, place={Berlin / Boston}, title={Assistive robots in care: Expectations and perceptions of older people}, DOI={<a href=\"https://doi.org/10.1515/9783110677485-009\">10.1515/9783110677485-009</a>}, booktitle={Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care }, publisher={De Gruyter}, author={Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten}, editor={Haltaufderheide, Joschka and Hovemann, Johanna and Vollmann, JochenEditors}, year={2020}, pages={139–156} }","mla":"Hoppe, Julia Amelie, et al. “Assistive Robots in Care: Expectations and Perceptions of Older People.” <i>Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care </i>, edited by Joschka Haltaufderheide et al., De Gruyter, 2020, pp. 139–56, doi:<a href=\"https://doi.org/10.1515/9783110677485-009\">10.1515/9783110677485-009</a>.","apa":"Hoppe, J. A., Johansson-Pajala, R.-M., Gustafsson, C., Melkas, H., Tusku, O., Pekkarinen, S., … Thommes, K. (2020). Assistive robots in care: Expectations and perceptions of older people. In J. Haltaufderheide, J. Hovemann, &#38; J. Vollmann (Eds.), <i>Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care </i> (pp. 139–156). Berlin / Boston: De Gruyter. <a href=\"https://doi.org/10.1515/9783110677485-009\">https://doi.org/10.1515/9783110677485-009</a>","ieee":"J. A. Hoppe <i>et al.</i>, “Assistive robots in care: Expectations and perceptions of older people,” in <i>Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care </i>, J. Haltaufderheide, J. Hovemann, and J. Vollmann, Eds. Berlin / Boston: De Gruyter, 2020, pp. 139–156."},"oa":"1","place":"Berlin / Boston"},{"type":"journal_article","department":[{"_id":"178"},{"_id":"184"}],"date_created":"2021-01-07T10:08:39Z","publication":"Journal of Economic Behavior & Organization","citation":{"mla":"Hoffmann, Christin, and Kirsten Thommes. “Can Digital Feedback Increase Employee Performance and Energy Efficiency in Firms? Evidence from a Field Experiment.” <i>Journal of Economic Behavior &#38; Organization</i>, 2020, pp. 49–65, doi:<a href=\"https://doi.org/10.1016/j.jebo.2020.09.034\">10.1016/j.jebo.2020.09.034</a>.","bibtex":"@article{Hoffmann_Thommes_2020, title={Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment}, DOI={<a href=\"https://doi.org/10.1016/j.jebo.2020.09.034\">10.1016/j.jebo.2020.09.034</a>}, journal={Journal of Economic Behavior &#38; Organization}, author={Hoffmann, Christin and Thommes, Kirsten}, year={2020}, pages={49–65} }","ama":"Hoffmann C, Thommes K. Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment. <i>Journal of Economic Behavior &#38; Organization</i>. 2020:49-65. doi:<a href=\"https://doi.org/10.1016/j.jebo.2020.09.034\">10.1016/j.jebo.2020.09.034</a>","ieee":"C. Hoffmann and K. Thommes, “Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment,” <i>Journal of Economic Behavior &#38; Organization</i>, pp. 49–65, 2020.","apa":"Hoffmann, C., &#38; Thommes, K. (2020). Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment. <i>Journal of Economic Behavior &#38; Organization</i>, 49–65. <a href=\"https://doi.org/10.1016/j.jebo.2020.09.034\">https://doi.org/10.1016/j.jebo.2020.09.034</a>","chicago":"Hoffmann, Christin, and Kirsten Thommes. “Can Digital Feedback Increase Employee Performance and Energy Efficiency in Firms? Evidence from a Field Experiment.” <i>Journal of Economic Behavior &#38; Organization</i>, 2020, 49–65. <a href=\"https://doi.org/10.1016/j.jebo.2020.09.034\">https://doi.org/10.1016/j.jebo.2020.09.034</a>.","short":"C. Hoffmann, K. Thommes, Journal of Economic Behavior &#38; Organization (2020) 49–65."},"user_id":"49071","doi":"10.1016/j.jebo.2020.09.034","page":"49-65","_id":"20882","language":[{"iso":"eng"}],"publication_status":"published","date_updated":"2022-01-06T06:54:41Z","title":"Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment","status":"public","year":"2020","author":[{"first_name":"Christin","last_name":"Hoffmann","full_name":"Hoffmann, Christin"},{"last_name":"Thommes","first_name":"Kirsten","full_name":"Thommes, Kirsten","id":"72497"}],"publication_identifier":{"issn":["0167-2681"]}},{"language":[{"iso":"eng"}],"_id":"20883","article_number":"61","doi":"10.3390/g11040061","user_id":"49071","author":[{"first_name":"Christian","last_name":"Grund","full_name":"Grund, Christian"},{"first_name":"Christine","last_name":"Harbring","full_name":"Harbring, Christine"},{"id":"72497","full_name":"Thommes, Kirsten","last_name":"Thommes","first_name":"Kirsten"},{"full_name":"Tilkes, Katja Rebecca","last_name":"Tilkes","first_name":"Katja Rebecca"}],"publication_identifier":{"issn":["2073-4336"]},"year":"2020","title":"Decisions on Extending Group Membership—Evidence from a Public Good Experiment","status":"public","date_updated":"2022-01-06T06:54:41Z","publication_status":"published","date_created":"2021-01-07T10:09:51Z","department":[{"_id":"178"},{"_id":"184"}],"type":"journal_article","citation":{"mla":"Grund, Christian, et al. “Decisions on Extending Group Membership—Evidence from a Public Good Experiment.” <i>Games</i>, 61, 2020, doi:<a href=\"https://doi.org/10.3390/g11040061\">10.3390/g11040061</a>.","bibtex":"@article{Grund_Harbring_Thommes_Tilkes_2020, title={Decisions on Extending Group Membership—Evidence from a Public Good Experiment}, DOI={<a href=\"https://doi.org/10.3390/g11040061\">10.3390/g11040061</a>}, number={61}, journal={Games}, author={Grund, Christian and Harbring, Christine and Thommes, Kirsten and Tilkes, Katja Rebecca}, year={2020} }","ama":"Grund C, Harbring C, Thommes K, Tilkes KR. Decisions on Extending Group Membership—Evidence from a Public Good Experiment. <i>Games</i>. 2020. doi:<a href=\"https://doi.org/10.3390/g11040061\">10.3390/g11040061</a>","ieee":"C. Grund, C. Harbring, K. Thommes, and K. R. Tilkes, “Decisions on Extending Group Membership—Evidence from a Public Good Experiment,” <i>Games</i>, 2020.","apa":"Grund, C., Harbring, C., Thommes, K., &#38; Tilkes, K. R. (2020). Decisions on Extending Group Membership—Evidence from a Public Good Experiment. <i>Games</i>. <a href=\"https://doi.org/10.3390/g11040061\">https://doi.org/10.3390/g11040061</a>","chicago":"Grund, Christian, Christine Harbring, Kirsten Thommes, and Katja Rebecca Tilkes. “Decisions on Extending Group Membership—Evidence from a Public Good Experiment.” <i>Games</i>, 2020. <a href=\"https://doi.org/10.3390/g11040061\">https://doi.org/10.3390/g11040061</a>.","short":"C. Grund, C. Harbring, K. Thommes, K.R. Tilkes, Games (2020)."},"publication":"Games","abstract":[{"lang":"eng","text":"<jats:p>We experimentally compare the consequences for group cooperation of two decision mechanisms involving the extension of group membership. We analyze an exogenous decision (random draw) and an endogenous decision (made by a particular group member) mechanism to extend a temporary agent’s group membership. Our results reveal that the prospect of group membership extension affects not only the temporary but also the permanent group members’ contributions with an endogenous mechanism.</jats:p>"}]}]