[{"title":"Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)","date_created":"2018-10-26T10:33:54Z","date_updated":"2023-11-22T20:18:39Z","publisher":"Klett Verlag","citation":{"apa":"Riach, J., Morbitzer, A., &#38; Koeberer, M. (Eds.). (2017). <i>Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)</i>. Klett Verlag.","short":"J. Riach, A. Morbitzer, M. Koeberer, eds., Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition), Klett Verlag, 2017.","mla":"Riach, John, et al., editors. <i>Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition)</i>. Klett Verlag, 2017.","bibtex":"@book{Riach_Morbitzer_Koeberer_2017, title={Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)}, publisher={Klett Verlag}, year={2017} }","ama":"Riach J, Morbitzer A, Koeberer M, eds. <i>Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition)</i>. Klett Verlag; 2017.","ieee":"J. Riach, A. Morbitzer, and M. Koeberer, Eds., <i>Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)</i>. Klett Verlag, 2017.","chicago":"Riach, John, Andreas Morbitzer, and Markus Koeberer, eds. <i>Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition)</i>. Klett Verlag, 2017."},"year":"2017","publication_status":"published","language":[{"iso":"eng"}],"user_id":"54657","department":[{"_id":"178"},{"_id":"185"}],"_id":"4954","status":"public","editor":[{"first_name":"John","last_name":"Riach","full_name":"Riach, John"},{"first_name":"Andreas","last_name":"Morbitzer","full_name":"Morbitzer, Andreas"},{"last_name":"Koeberer","full_name":"Koeberer, Markus","first_name":"Markus"}],"type":"book_editor"},{"doi":"10.1080/09585192.2017.1308413","title":"Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity","author":[{"id":"471","full_name":"Schneider, Martin","orcid":"https://orcid.org/0000-0002-6961-3716","last_name":"Schneider","first_name":"Martin"},{"first_name":"Johanna","last_name":"Flore","full_name":"Flore, Johanna"}],"date_created":"2018-10-26T09:41:07Z","publisher":"Informa UK Limited","date_updated":"2023-11-22T20:13:03Z","citation":{"ama":"Schneider M, Flore J. Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity. <i>The International Journal of Human Resource Management</i>. Published online 2017:1-17. doi:<a href=\"https://doi.org/10.1080/09585192.2017.1308413\">10.1080/09585192.2017.1308413</a>","chicago":"Schneider, Martin, and Johanna Flore. “Training and Commitment in a German Manufacturing Company during the Post-2008 Crisis: A Case of Internal Flexicurity.” <i>The International Journal of Human Resource Management</i>, 2017, 1–17. <a href=\"https://doi.org/10.1080/09585192.2017.1308413\">https://doi.org/10.1080/09585192.2017.1308413</a>.","ieee":"M. Schneider and J. Flore, “Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity,” <i>The International Journal of Human Resource Management</i>, pp. 1–17, 2017, doi: <a href=\"https://doi.org/10.1080/09585192.2017.1308413\">10.1080/09585192.2017.1308413</a>.","mla":"Schneider, Martin, and Johanna Flore. “Training and Commitment in a German Manufacturing Company during the Post-2008 Crisis: A Case of Internal Flexicurity.” <i>The International Journal of Human Resource Management</i>, Informa UK Limited, 2017, pp. 1–17, doi:<a href=\"https://doi.org/10.1080/09585192.2017.1308413\">10.1080/09585192.2017.1308413</a>.","short":"M. Schneider, J. Flore, The International Journal of Human Resource Management (2017) 1–17.","bibtex":"@article{Schneider_Flore_2017, title={Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity}, DOI={<a href=\"https://doi.org/10.1080/09585192.2017.1308413\">10.1080/09585192.2017.1308413</a>}, journal={The International Journal of Human Resource Management}, publisher={Informa UK Limited}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={1–17} }","apa":"Schneider, M., &#38; Flore, J. (2017). Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity. <i>The International Journal of Human Resource Management</i>, 1–17. <a href=\"https://doi.org/10.1080/09585192.2017.1308413\">https://doi.org/10.1080/09585192.2017.1308413</a>"},"page":"1-17","year":"2017","publication_status":"published","publication_identifier":{"issn":["0958-5192","1466-4399"]},"language":[{"iso":"eng"}],"user_id":"54657","department":[{"_id":"178"},{"_id":"185"}],"_id":"4932","status":"public","type":"journal_article","publication":"The International Journal of Human Resource Management"},{"publication_status":"published","issue":"1","year":"2017","citation":{"mla":"Radermacher, Katharina, et al. “Signalling to Young Knowledge Workers through Architecture? A Conjoint Analysis.” <i>German Journal of Human Resource Management</i>, no. 1, 2017, pp. 71--93.","bibtex":"@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }","short":"K. Radermacher, M. Schneider, A. Iseke, T. Tebbe, German Journal of Human Resource Management (2017) 71--93.","apa":"Radermacher, K., Schneider, M., Iseke, A., &#38; Tebbe, T. (2017). Signalling to young knowledge workers through architecture? A conjoint analysis. <i>German Journal of Human Resource Management</i>, <i>1</i>, 71--93.","ama":"Radermacher K, Schneider M, Iseke A, Tebbe T. Signalling to young knowledge workers through architecture? A conjoint analysis. <i>German Journal of Human Resource Management</i>. 2017;(1):71--93.","ieee":"K. Radermacher, M. Schneider, A. Iseke, and T. Tebbe, “Signalling to young knowledge workers through architecture? A conjoint analysis,” <i>German Journal of Human Resource Management</i>, no. 1, pp. 71--93, 2017.","chicago":"Radermacher, Katharina, Martin Schneider, Anja Iseke, and Tobias Tebbe. “Signalling to Young Knowledge Workers through Architecture? A Conjoint Analysis.” <i>German Journal of Human Resource Management</i>, no. 1 (2017): 71--93."},"page":"71--93","date_updated":"2023-11-22T20:12:46Z","date_created":"2018-10-26T09:39:38Z","author":[{"id":"47691","full_name":"Radermacher, Katharina","last_name":"Radermacher","first_name":"Katharina"},{"first_name":"Martin","full_name":"Schneider, Martin","id":"471","orcid":"https://orcid.org/0000-0002-6961-3716","last_name":"Schneider"},{"first_name":"Anja","last_name":"Iseke","full_name":"Iseke, Anja"},{"first_name":"Tobias","last_name":"Tebbe","full_name":"Tebbe, Tobias"}],"title":"Signalling to young knowledge workers through architecture? 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Published online 2017:10-16."},"year":"2017","author":[{"first_name":"Katharina","last_name":"Radermacher","full_name":"Radermacher, Katharina","id":"47691"},{"first_name":"Martin","orcid":"https://orcid.org/0000-0002-6961-3716","last_name":"Schneider","full_name":"Schneider, Martin","id":"471"}],"date_created":"2018-10-26T09:32:29Z","date_updated":"2023-11-22T20:12:18Z","title":"Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. ","publication":"PERSONALquaterly","type":"journal_article","status":"public","department":[{"_id":"178"},{"_id":"185"}],"user_id":"54657","_id":"4926","language":[{"iso":"ger"}]},{"related_material":{"link":[{"relation":"confirmation","url":"https://zeitschriften.haufe.de/ePaper/personal-quarterly/2017/987D26D3/files/assets/common/downloads/publication.pdf"}]},"publication_status":"published","citation":{"bibtex":"@article{Schneider_Flore_2017, title={Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. }, journal={PERSONALquaterly}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={45–53} }","mla":"Schneider, Martin, and Johanna Flore. “Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. .” <i>PERSONALquaterly</i>, 2017, pp. 45–53.","short":"M. Schneider, J. Flore, PERSONALquaterly (2017) 45–53.","apa":"Schneider, M., &#38; Flore, J. (2017). Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. . <i>PERSONALquaterly</i>, 45–53.","ama":"Schneider M, Flore J. Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. . <i>PERSONALquaterly</i>. Published online 2017:45-53.","chicago":"Schneider, Martin, and Johanna Flore. “Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. .” <i>PERSONALquaterly</i>, 2017, 45–53.","ieee":"M. Schneider and J. Flore, “Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. ,” <i>PERSONALquaterly</i>, pp. 45–53, 2017."},"page":"45-53","year":"2017","date_created":"2018-10-26T09:48:22Z","author":[{"first_name":"Martin","last_name":"Schneider","orcid":"https://orcid.org/0000-0002-6961-3716","id":"471","full_name":"Schneider, Martin"},{"full_name":"Flore, Johanna","last_name":"Flore","first_name":"Johanna"}],"date_updated":"2023-11-22T20:14:48Z","title":"Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. 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Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award). <i>2017 AMA Winter Academic Conference, Orlando, FL</i>. 2017 AMA Winter Academic Conference, Orlando, FL.","mla":"Garnefeld, I., et al. “Managing the Necessary Evil: Can Payment Methods Reduce Product Returns (Ausgezeichnet Mit Best Paper Award).” <i>2017 AMA Winter Academic Conference, Orlando, FL</i>, 2017.","short":"I. Garnefeld, E. Böhm, L. Feider, in: 2017 AMA Winter Academic Conference, Orlando, FL, 2017.","bibtex":"@inproceedings{Garnefeld_Böhm_Feider_2017, title={Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award)}, booktitle={2017 AMA Winter Academic Conference, Orlando, FL}, author={Garnefeld, I. and Böhm, Eva and Feider, L.}, year={2017} }"},"year":"2017"},{"citation":{"ieee":"C. Cramer, E. Böhm, and A. Eggert, “Service Awards: Do They Help or Harm in Case of a Service Failure?,” presented at the 2017 AMA Winter Academic Conference, Orlando, FL, 2017.","chicago":"Cramer, C., Eva Böhm, and A. Eggert. “Service Awards: Do They Help or Harm in Case of a Service Failure?” In <i>2017 AMA Winter Academic Conference, Orlando, FL</i>, 2017.","ama":"Cramer C, Böhm E, Eggert A. Service Awards: Do They Help or Harm in Case of a Service Failure? In: <i>2017 AMA Winter Academic Conference, Orlando, FL</i>. ; 2017.","short":"C. Cramer, E. Böhm, A. Eggert, in: 2017 AMA Winter Academic Conference, Orlando, FL, 2017.","mla":"Cramer, C., et al. “Service Awards: Do They Help or Harm in Case of a Service Failure?” <i>2017 AMA Winter Academic Conference, Orlando, FL</i>, 2017.","bibtex":"@inproceedings{Cramer_Böhm_Eggert_2017, title={Service Awards: Do They Help or Harm in Case of a Service Failure?}, booktitle={2017 AMA Winter Academic Conference, Orlando, FL}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2017} }","apa":"Cramer, C., Böhm, E., &#38; Eggert, A. (2017). Service Awards: Do They Help or Harm in Case of a Service Failure? <i>2017 AMA Winter Academic Conference, Orlando, FL</i>. 2017 AMA Winter Academic Conference, Orlando, FL."},"year":"2017","publication_status":"published","conference":{"location":"Orlando, FL","name":"2017 AMA Winter Academic Conference"},"title":"Service Awards: Do They Help or Harm in Case of a Service Failure?","date_created":"2023-08-25T08:55:01Z","author":[{"first_name":"C.","full_name":"Cramer, C.","last_name":"Cramer"},{"first_name":"Eva","id":"3043","full_name":"Böhm, Eva","orcid":"0000-0001-6053-1012","last_name":"Böhm"},{"first_name":"A.","last_name":"Eggert","full_name":"Eggert, A."}],"date_updated":"2023-08-25T10:06:14Z","status":"public","type":"conference","publication":"2017 AMA Winter Academic Conference, Orlando, FL","language":[{"iso":"eng"}],"user_id":"49063","department":[{"_id":"785"}],"_id":"46680"},{"year":"2017","citation":{"bibtex":"@article{Terho_Eggert_Ulaga_Haas_Böhm_2017, title={Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action}, volume={66}, DOI={<a href=\"https://doi.org/10.1016/j.indmarman.2017.06.015\">10.1016/j.indmarman.2017.06.015</a>}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Böhm, Eva}, year={2017}, pages={42–55} }","short":"H. Terho, A. Eggert, W. Ulaga, A. Haas, E. Böhm, Industrial Marketing Management 66 (2017) 42–55.","mla":"Terho, Harri, et al. “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action.” <i>Industrial Marketing Management</i>, vol. 66, Elsevier BV, 2017, pp. 42–55, doi:<a href=\"https://doi.org/10.1016/j.indmarman.2017.06.015\">10.1016/j.indmarman.2017.06.015</a>.","apa":"Terho, H., Eggert, A., Ulaga, W., Haas, A., &#38; Böhm, E. (2017). Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action. <i>Industrial Marketing Management</i>, <i>66</i>, 42–55. <a href=\"https://doi.org/10.1016/j.indmarman.2017.06.015\">https://doi.org/10.1016/j.indmarman.2017.06.015</a>","ieee":"H. Terho, A. Eggert, W. Ulaga, A. Haas, and E. Böhm, “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action,” <i>Industrial Marketing Management</i>, vol. 66, pp. 42–55, 2017, doi: <a href=\"https://doi.org/10.1016/j.indmarman.2017.06.015\">10.1016/j.indmarman.2017.06.015</a>.","chicago":"Terho, Harri, Andreas Eggert, Wolfgang Ulaga, Alexander Haas, and Eva Böhm. “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action.” <i>Industrial Marketing Management</i> 66 (2017): 42–55. <a href=\"https://doi.org/10.1016/j.indmarman.2017.06.015\">https://doi.org/10.1016/j.indmarman.2017.06.015</a>.","ama":"Terho H, Eggert A, Ulaga W, Haas A, Böhm E. Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action. <i>Industrial Marketing Management</i>. 2017;66:42-55. doi:<a href=\"https://doi.org/10.1016/j.indmarman.2017.06.015\">10.1016/j.indmarman.2017.06.015</a>"},"intvolume":"        66","page":"42-55","publication_status":"published","publication_identifier":{"issn":["0019-8501"]},"title":"Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action","doi":"10.1016/j.indmarman.2017.06.015","publisher":"Elsevier BV","date_updated":"2023-09-01T10:17:45Z","author":[{"full_name":"Terho, Harri","last_name":"Terho","first_name":"Harri"},{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"first_name":"Wolfgang","full_name":"Ulaga, Wolfgang","last_name":"Ulaga"},{"last_name":"Haas","full_name":"Haas, Alexander","first_name":"Alexander"},{"id":"3043","full_name":"Böhm, Eva","last_name":"Böhm","orcid":"0000-0001-6053-1012","first_name":"Eva"}],"date_created":"2023-08-22T13:27:16Z","volume":66,"status":"public","type":"journal_article","publication":"Industrial Marketing Management","keyword":["Marketing"],"language":[{"iso":"eng"}],"_id":"46638","user_id":"49063","department":[{"_id":"785"}]},{"title":"Business service outsourcing in manufacturing firms: an event study","doi":"10.1108/josm-11-2016-0306","date_updated":"2023-09-01T10:18:20Z","publisher":"Emerald","volume":28,"date_created":"2023-08-22T13:29:54Z","author":[{"first_name":"Andreas","full_name":"Eggert, Andreas","last_name":"Eggert"},{"first_name":"Eva","last_name":"Böhm","orcid":"0000-0001-6053-1012","id":"3043","full_name":"Böhm, Eva"},{"first_name":"Christina","full_name":"Cramer, Christina","last_name":"Cramer"}],"year":"2017","intvolume":"        28","page":"476-498","citation":{"ieee":"A. Eggert, E. Böhm, and C. Cramer, “Business service outsourcing in manufacturing firms: an event study,” <i>Journal of Service Management</i>, vol. 28, no. 3, pp. 476–498, 2017, doi: <a href=\"https://doi.org/10.1108/josm-11-2016-0306\">10.1108/josm-11-2016-0306</a>.","chicago":"Eggert, Andreas, Eva Böhm, and Christina Cramer. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” <i>Journal of Service Management</i> 28, no. 3 (2017): 476–98. <a href=\"https://doi.org/10.1108/josm-11-2016-0306\">https://doi.org/10.1108/josm-11-2016-0306</a>.","ama":"Eggert A, Böhm E, Cramer C. Business service outsourcing in manufacturing firms: an event study. <i>Journal of Service Management</i>. 2017;28(3):476-498. doi:<a href=\"https://doi.org/10.1108/josm-11-2016-0306\">10.1108/josm-11-2016-0306</a>","apa":"Eggert, A., Böhm, E., &#38; Cramer, C. (2017). Business service outsourcing in manufacturing firms: an event study. <i>Journal of Service Management</i>, <i>28</i>(3), 476–498. <a href=\"https://doi.org/10.1108/josm-11-2016-0306\">https://doi.org/10.1108/josm-11-2016-0306</a>","bibtex":"@article{Eggert_Böhm_Cramer_2017, title={Business service outsourcing in manufacturing firms: an event study}, volume={28}, DOI={<a href=\"https://doi.org/10.1108/josm-11-2016-0306\">10.1108/josm-11-2016-0306</a>}, number={3}, journal={Journal of Service Management}, publisher={Emerald}, author={Eggert, Andreas and Böhm, Eva and Cramer, Christina}, year={2017}, pages={476–498} }","short":"A. Eggert, E. Böhm, C. Cramer, Journal of Service Management 28 (2017) 476–498.","mla":"Eggert, Andreas, et al. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” <i>Journal of Service Management</i>, vol. 28, no. 3, Emerald, 2017, pp. 476–98, doi:<a href=\"https://doi.org/10.1108/josm-11-2016-0306\">10.1108/josm-11-2016-0306</a>."},"publication_identifier":{"issn":["1757-5818"]},"publication_status":"published","issue":"3","keyword":["Strategy and Management","Tourism","Leisure and Hospitality Management","Business","Management and Accounting (miscellaneous)"],"language":[{"iso":"eng"}],"_id":"46639","department":[{"_id":"785"}],"user_id":"49063","abstract":[{"lang":"eng","text":"<jats:sec>\r\n<jats:title content-type=\"abstract-subheading\">Purpose</jats:title>\r\n<jats:p>Many manufacturing firms entrust partners to provide services on their behalf. However, it is not clear whether and when firms can capture the potential value advantages of outsourcing business services. The purpose of this paper is to investigate the effects of different types of business service outsourcing on firm value.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title content-type=\"abstract-subheading\">Design/methodology/approach</jats:title>\r\n<jats:p>The paper uses event study methodology to estimate the impact of business service outsourcing announcements on abnormal returns of publicly traded manufacturing companies in Europe.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title content-type=\"abstract-subheading\">Findings</jats:title>\r\n<jats:p>External service outsourcing that directly affects the company’s customers leads to more favorable outcomes than internal service outsourcing. This effect is contingent on the strategic outsourcing intention, the service’s reliance on technology, and the choice of the outsourcing partner.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title content-type=\"abstract-subheading\">Research limitations/implications</jats:title>\r\n<jats:p>Findings show that firm value depends critically on the service value it delivers to customers. Future research could explore further contingency variables, and investigate the role of service outsourcing networks and relationships.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title content-type=\"abstract-subheading\">Practical implications</jats:title>\r\n<jats:p>The insights of this study help managers to decide why, how, and to whom they should outsource their business services, as well as how to justify their outsourcing decisions, and how to communicate them toward the financial markets.</jats:p>\r\n</jats:sec>\r\n<jats:sec>\r\n<jats:title content-type=\"abstract-subheading\">Originality/value</jats:title>\r\n<jats:p>This research sheds light on the value implications of outsourcing decisions. Two types of business service outsourcing are distinguished, namely, internal and external. Furthermore, the study enhances our understanding of a contingency perspective on service outsourcing decisions.</jats:p>\r\n</jats:sec>"}],"status":"public","publication":"Journal of Service Management","type":"journal_article"},{"title":"The Loyalty Effect of Gift Purchases","conference":{"location":"Orlando","name":"2017 Winter AMA Conference Proceedings"},"date_updated":"2024-11-08T10:43:34Z","author":[{"first_name":"Andreas","last_name":"Eggert","full_name":"Eggert, Andreas"},{"first_name":"Lena","last_name":"Steinhoff","full_name":"Steinhoff, Lena","id":"4336"},{"last_name":"Witte","id":"23755","full_name":"Witte, Carina","first_name":"Carina"}],"date_created":"2023-06-22T17:01:57Z","year":"2017","citation":{"mla":"Eggert, Andreas, et al. “The Loyalty Effect of Gift Purchases.” <i>2017 Winter AMA Conference Proceedings, Orlando</i>, 2017.","short":"A. Eggert, L. Steinhoff, C. Witte, in: 2017 Winter AMA Conference Proceedings, Orlando, 2017.","bibtex":"@inproceedings{Eggert_Steinhoff_Witte_2017, title={The Loyalty Effect of Gift Purchases}, booktitle={2017 Winter AMA Conference Proceedings, Orlando}, author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2017} }","apa":"Eggert, A., Steinhoff, L., &#38; Witte, C. (2017). The Loyalty Effect of Gift Purchases. <i>2017 Winter AMA Conference Proceedings, Orlando</i>. 2017 Winter AMA Conference Proceedings, Orlando.","ieee":"A. Eggert, L. Steinhoff, and C. Witte, “The Loyalty Effect of Gift Purchases,” presented at the 2017 Winter AMA Conference Proceedings, Orlando, 2017.","chicago":"Eggert, Andreas, Lena Steinhoff, and Carina Witte. “The Loyalty Effect of Gift Purchases.” In <i>2017 Winter AMA Conference Proceedings, Orlando</i>, 2017.","ama":"Eggert A, Steinhoff L, Witte C. The Loyalty Effect of Gift Purchases. 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Amedick, <i>Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden</i>. Universität Paderborn, 2016.","short":"M. Amedick, Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden, Universität Paderborn, 2016.","mla":"Amedick, Michaela. <i>Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden</i>. Universität Paderborn, 2016.","bibtex":"@book{Amedick_2016, title={Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden}, publisher={Universität Paderborn}, author={Amedick, Michaela}, year={2016} }","apa":"Amedick, M. (2016). <i>Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden</i>. 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Melnikov, E. Hüllermeier, D. Kaimann, B. Frick, and  Pritha  Gupta, “Pairwise versus Pointwise Ranking: A Case Study,” <i>Schedae Informaticae</i>, vol. 25, 2016.","chicago":"Melnikov, Vitalik, Eyke Hüllermeier, Daniel Kaimann, Bernd  Frick, and  Pritha  Gupta. “Pairwise versus Pointwise Ranking: A Case Study.” <i>Schedae Informaticae</i> 25 (2016). <a href=\"https://doi.org/10.4467/20838476si.16.006.6187\">https://doi.org/10.4467/20838476si.16.006.6187</a>.","ama":"Melnikov V, Hüllermeier E, Kaimann D, Frick B, Gupta  Pritha . Pairwise versus Pointwise Ranking: A Case Study. <i>Schedae Informaticae</i>. 2016;25. doi:<a href=\"https://doi.org/10.4467/20838476si.16.006.6187\">10.4467/20838476si.16.006.6187</a>","apa":"Melnikov, V., Hüllermeier, E., Kaimann, D., Frick, B., &#38; Gupta,  Pritha . (2016). Pairwise versus Pointwise Ranking: A Case Study. <i>Schedae Informaticae</i>, <i>25</i>. <a href=\"https://doi.org/10.4467/20838476si.16.006.6187\">https://doi.org/10.4467/20838476si.16.006.6187</a>","short":"V. Melnikov, E. Hüllermeier, D. Kaimann, B. Frick,  Pritha  Gupta, Schedae Informaticae 25 (2016).","mla":"Melnikov, Vitalik, et al. “Pairwise versus Pointwise Ranking: A Case Study.” <i>Schedae Informaticae</i>, vol. 25, Uniwersytet Jagiellonski - Wydawnictwo Uniwersytetu Jagiellonskiego, 2016, doi:<a href=\"https://doi.org/10.4467/20838476si.16.006.6187\">10.4467/20838476si.16.006.6187</a>.","bibtex":"@article{Melnikov_Hüllermeier_Kaimann_Frick_Gupta_2016, title={Pairwise versus Pointwise Ranking: A Case Study}, volume={25}, DOI={<a href=\"https://doi.org/10.4467/20838476si.16.006.6187\">10.4467/20838476si.16.006.6187</a>}, journal={Schedae Informaticae}, publisher={Uniwersytet Jagiellonski - Wydawnictwo Uniwersytetu Jagiellonskiego}, author={Melnikov, Vitalik and Hüllermeier, Eyke and Kaimann, Daniel and Frick, Bernd  and Gupta,  Pritha }, year={2016} }"}},{"year":"2016","citation":{"short":"C. Voss, H. Perks, R. Sousa, L. Witell, N. Wünderlich, Journal of Service Management 27 (2016) 30–36.","mla":"Voss, Chris, et al. “Reflections on Context in Service Research.” <i>Journal of Service Management</i>, vol. 27, no. 1, Emerald Group Publishing Limited, 2016, pp. 30–36.","bibtex":"@article{Voss_Perks_Sousa_Witell_Wünderlich_2016, title={Reflections on Context in Service Research.}, volume={27}, number={1}, journal={Journal of Service Management}, publisher={Emerald Group Publishing Limited}, author={Voss, Chris and Perks, Helen and Sousa, Rui and Witell, Lars and Wünderlich, Nancy}, year={2016}, pages={30–36} }","apa":"Voss, C., Perks, H., Sousa, R., Witell, L., &#38; Wünderlich, N. (2016). Reflections on Context in Service Research. <i>Journal of Service Management</i>, <i>27</i>(1), 30–36.","chicago":"Voss, Chris, Helen Perks, Rui Sousa, Lars Witell, and Nancy Wünderlich. “Reflections on Context in Service Research.” <i>Journal of Service Management</i> 27, no. 1 (2016): 30–36.","ieee":"C. Voss, H. Perks, R. Sousa, L. Witell, and N. Wünderlich, “Reflections on Context in Service Research.,” <i>Journal of Service Management</i>, vol. 27, no. 1, pp. 30–36, 2016.","ama":"Voss C, Perks H, Sousa R, Witell L, Wünderlich N. Reflections on Context in Service Research. <i>Journal of Service Management</i>. 2016;27(1):30-36."},"page":"30-36","intvolume":"        27","publication_status":"published","issue":"1","title":"Reflections on Context in Service Research.","date_updated":"2022-01-06T07:02:36Z","publisher":"Emerald Group Publishing Limited","date_created":"2018-11-15T11:19:00Z","author":[{"full_name":"Voss, Chris","last_name":"Voss","first_name":"Chris"},{"first_name":"Helen","last_name":"Perks","full_name":"Perks, Helen"},{"first_name":"Rui","full_name":"Sousa, Rui","last_name":"Sousa"},{"first_name":"Lars","last_name":"Witell","full_name":"Witell, Lars"},{"first_name":"Nancy","id":"36392","full_name":"Wünderlich, Nancy","last_name":"Wünderlich"}],"volume":27,"abstract":[{"lang":"eng","text":"Purpose\r\n– The purpose of this paper is to examine the nature of context and its implications for theory and research in service. \r\n\r\nDesign/methodology/approach\r\n– This is a conceptual paper based on exploring existing research and theory related to context in service research. \r\n\r\nFindings\r\n– The characteristics of service make context both important and challenging, there is great contextual diversity in service research as reflected, for example in ecosystems made up of multiple contextual variables. There is a need to identify the context-specific nature of middle range theory and the contextual logic of general theory. The authors explore the challenges of context for service theory and how we might learn from theory in a particular context and test or adapt it in other contexts. \r\n\r\nOriginality/value\r\n– The findings of this paper are of value to researchers seeking to develop and justify theory in service research (general, middle range or theory in use)."}],"status":"public","type":"journal_article","publication":"Journal of Service Management","article_type":"original","keyword":["Research","Service theory"],"language":[{"iso":"eng"}],"_id":"5700","user_id":"37741","department":[{"_id":"181"}]},{"status":"public","type":"journal_article","publication":"\"Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study\" ","language":[{"iso":"eng"}],"_id":"5775","user_id":"61720","department":[{"_id":"178"},{"_id":"237"}],"year":"2016","citation":{"ieee":"X. Li and R. Peeters, “‘Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study’ ,” <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>, 2016.","chicago":"Li, Xinyu, and Ronald Peeters. “‘Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study’ .” <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>, 2016.","ama":"Li X, Peeters R. “Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” . <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>. 2016.","short":"X. Li, R. Peeters, “Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study”  (2016).","mla":"Li, Xinyu, and Ronald Peeters. “‘Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study’ .” <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>, PLoS ONE, 2016.","bibtex":"@article{Li_Peeters_2016, title={“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” }, journal={“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” }, publisher={PLoS ONE}, author={Li, Xinyu and Peeters, Ronald}, year={2016} }","apa":"Li, X., &#38; Peeters, R. (2016). “Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” . <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>."},"publication_status":"published","related_material":{"link":[{"relation":"research_paper","url":"https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0163783"}]},"title":"\"Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study\" ","date_updated":"2022-01-06T07:02:40Z","publisher":"PLoS ONE","author":[{"first_name":"Xinyu","last_name":"Li","full_name":"Li, Xinyu"},{"first_name":"Ronald","full_name":"Peeters, Ronald","last_name":"Peeters"}],"date_created":"2018-11-21T10:03:57Z"},{"department":[{"_id":"180"}],"user_id":"57352","_id":"4839","status":"public","publication":"Journal of the Academy of marketing Science","type":"journal_article","title":"Do customized service packages impede value capture in industrial markets?","author":[{"first_name":"Michael","full_name":"Steiner, Michael","last_name":"Steiner"},{"last_name":"Eggert","full_name":"Eggert, Andreas","first_name":"Andreas"},{"full_name":"Ulaga, Wolfgang","last_name":"Ulaga","first_name":"Wolfgang"},{"first_name":"Klaus","full_name":"Backhaus, Klaus","last_name":"Backhaus"}],"date_created":"2018-10-25T08:16:41Z","date_updated":"2022-01-06T07:01:26Z","page":"151--165","citation":{"ama":"Steiner M, Eggert A, Ulaga W, Backhaus K. Do customized service packages impede value capture in industrial markets? <i>Journal of the Academy of marketing Science</i>. 2016;(2):151--165.","ieee":"M. Steiner, A. Eggert, W. Ulaga, and K. Backhaus, “Do customized service packages impede value capture in industrial markets?,” <i>Journal of the Academy of marketing Science</i>, no. 2, pp. 151--165, 2016.","chicago":"Steiner, Michael, Andreas Eggert, Wolfgang Ulaga, and Klaus Backhaus. “Do Customized Service Packages Impede Value Capture in Industrial Markets?” <i>Journal of the Academy of Marketing Science</i>, no. 2 (2016): 151--165.","apa":"Steiner, M., Eggert, A., Ulaga, W., &#38; Backhaus, K. (2016). Do customized service packages impede value capture in industrial markets? <i>Journal of the Academy of Marketing Science</i>, (2), 151--165.","short":"M. Steiner, A. Eggert, W. Ulaga, K. Backhaus, Journal of the Academy of Marketing Science (2016) 151--165.","mla":"Steiner, Michael, et al. “Do Customized Service Packages Impede Value Capture in Industrial Markets?” <i>Journal of the Academy of Marketing Science</i>, no. 2, 2016, pp. 151--165.","bibtex":"@article{Steiner_Eggert_Ulaga_Backhaus_2016, title={Do customized service packages impede value capture in industrial markets?}, number={2}, journal={Journal of the Academy of marketing Science}, author={Steiner, Michael and Eggert, Andreas and Ulaga, Wolfgang and Backhaus, Klaus}, year={2016}, pages={151--165} }"},"year":"2016","issue":"2"},{"status":"public","type":"journal_article","publication":"Journal of Strategic Contracting and Negotiation","user_id":"57352","department":[{"_id":"180"}],"_id":"4842","citation":{"mla":"Boehm, Eva, et al. “Understanding Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” <i>Journal of Strategic Contracting and Negotiation</i>, no. 1–2, 2016, pp. 128--149.","bibtex":"@article{Boehm_Backhaus_Eggert_Cummins_2016, title={Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective}, number={1–2}, journal={Journal of Strategic Contracting and Negotiation}, author={Boehm, Eva and Backhaus, Christof and Eggert, Andreas and Cummins, Tim}, year={2016}, pages={128--149} }","short":"E. Boehm, C. Backhaus, A. Eggert, T. Cummins, Journal of Strategic Contracting and Negotiation (2016) 128--149.","apa":"Boehm, E., Backhaus, C., Eggert, A., &#38; Cummins, T. (2016). Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective. <i>Journal of Strategic Contracting and Negotiation</i>, (1–2), 128--149.","ama":"Boehm E, Backhaus C, Eggert A, Cummins T. Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective. <i>Journal of Strategic Contracting and Negotiation</i>. 2016;(1-2):128--149.","chicago":"Boehm, Eva, Christof Backhaus, Andreas Eggert, and Tim Cummins. “Understanding Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” <i>Journal of Strategic Contracting and Negotiation</i>, no. 1–2 (2016): 128--149.","ieee":"E. Boehm, C. Backhaus, A. Eggert, and T. Cummins, “Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective,” <i>Journal of Strategic Contracting and Negotiation</i>, no. 1–2, pp. 128--149, 2016."},"page":"128--149","year":"2016","issue":"1-2","title":"Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective","author":[{"last_name":"Boehm","full_name":"Boehm, Eva","first_name":"Eva"},{"last_name":"Backhaus","full_name":"Backhaus, Christof","first_name":"Christof"},{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"last_name":"Cummins","full_name":"Cummins, Tim","first_name":"Tim"}],"date_created":"2018-10-25T08:22:29Z","date_updated":"2022-01-06T07:01:27Z"},{"_id":"4843","user_id":"57352","department":[{"_id":"180"}],"type":"journal_article","publication":"International Journal of Research in Marketing","status":"public","date_updated":"2022-01-06T07:01:27Z","date_created":"2018-10-25T08:27:48Z","author":[{"first_name":"Michael","full_name":"Steiner, Michael","last_name":"Steiner"},{"first_name":"Nico","last_name":"Wiegand","full_name":"Wiegand, Nico"},{"first_name":"Andreas","last_name":"Eggert","full_name":"Eggert, Andreas"},{"full_name":"Backhaus, Klaus","last_name":"Backhaus","first_name":"Klaus"}],"title":"Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations","issue":"2","year":"2016","citation":{"apa":"Steiner, M., Wiegand, N., Eggert, A., &#38; Backhaus, K. (2016). Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations. <i>International Journal of Research in Marketing</i>, (2), 276--296.","mla":"Steiner, Michael, et al. “Platform Adoption in System Markets: The Roles of Preference Heterogeneity and Consumer Expectations.” <i>International Journal of Research in Marketing</i>, no. 2, 2016, pp. 276--296.","bibtex":"@article{Steiner_Wiegand_Eggert_Backhaus_2016, title={Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations}, number={2}, journal={International Journal of Research in Marketing}, author={Steiner, Michael and Wiegand, Nico and Eggert, Andreas and Backhaus, Klaus}, year={2016}, pages={276--296} }","short":"M. Steiner, N. Wiegand, A. Eggert, K. 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