[{"title":"\"Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study\" ","status":"public","year":"2016","author":[{"full_name":"Li, Xinyu","last_name":"Li","first_name":"Xinyu"},{"first_name":"Ronald","last_name":"Peeters","full_name":"Peeters, Ronald"}],"date_updated":"2022-01-06T07:02:40Z","publication_status":"published","publisher":"PLoS ONE","_id":"5775","language":[{"iso":"eng"}],"user_id":"61720","publication":"\"Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study\" ","citation":{"ieee":"X. Li and R. Peeters, “‘Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study’ ,” <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>, 2016.","apa":"Li, X., &#38; Peeters, R. (2016). “Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” . <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>.","short":"X. Li, R. Peeters, “Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study”  (2016).","chicago":"Li, Xinyu, and Ronald Peeters. “‘Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study’ .” <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>, 2016.","mla":"Li, Xinyu, and Ronald Peeters. “‘Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study’ .” <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>, PLoS ONE, 2016.","bibtex":"@article{Li_Peeters_2016, title={“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” }, journal={“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” }, publisher={PLoS ONE}, author={Li, Xinyu and Peeters, Ronald}, year={2016} }","ama":"Li X, Peeters R. “Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” . <i>“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” </i>. 2016."},"related_material":{"link":[{"url":"https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0163783","relation":"research_paper"}]},"date_created":"2018-11-21T10:03:57Z","type":"journal_article","department":[{"_id":"178"},{"_id":"237"}]},{"title":"Do customized service packages impede value capture in industrial markets?","status":"public","year":"2016","author":[{"first_name":"Michael","last_name":"Steiner","full_name":"Steiner, Michael"},{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"full_name":"Ulaga, Wolfgang","first_name":"Wolfgang","last_name":"Ulaga"},{"first_name":"Klaus","last_name":"Backhaus","full_name":"Backhaus, Klaus"}],"date_updated":"2022-01-06T07:01:26Z","page":"151--165","_id":"4839","user_id":"57352","issue":"2","publication":"Journal of the Academy of marketing Science","citation":{"mla":"Steiner, Michael, et al. “Do Customized Service Packages Impede Value Capture in Industrial Markets?” <i>Journal of the Academy of Marketing Science</i>, no. 2, 2016, pp. 151--165.","ama":"Steiner M, Eggert A, Ulaga W, Backhaus K. Do customized service packages impede value capture in industrial markets? <i>Journal of the Academy of marketing Science</i>. 2016;(2):151--165.","bibtex":"@article{Steiner_Eggert_Ulaga_Backhaus_2016, title={Do customized service packages impede value capture in industrial markets?}, number={2}, journal={Journal of the Academy of marketing Science}, author={Steiner, Michael and Eggert, Andreas and Ulaga, Wolfgang and Backhaus, Klaus}, year={2016}, pages={151--165} }","apa":"Steiner, M., Eggert, A., Ulaga, W., &#38; Backhaus, K. (2016). Do customized service packages impede value capture in industrial markets? <i>Journal of the Academy of Marketing Science</i>, (2), 151--165.","ieee":"M. Steiner, A. Eggert, W. Ulaga, and K. Backhaus, “Do customized service packages impede value capture in industrial markets?,” <i>Journal of the Academy of marketing Science</i>, no. 2, pp. 151--165, 2016.","chicago":"Steiner, Michael, Andreas Eggert, Wolfgang Ulaga, and Klaus Backhaus. “Do Customized Service Packages Impede Value Capture in Industrial Markets?” <i>Journal of the Academy of Marketing Science</i>, no. 2 (2016): 151--165.","short":"M. Steiner, A. Eggert, W. Ulaga, K. Backhaus, Journal of the Academy of Marketing Science (2016) 151--165."},"date_created":"2018-10-25T08:16:41Z","type":"journal_article","department":[{"_id":"180"}]},{"citation":{"chicago":"Boehm, Eva, Christof Backhaus, Andreas Eggert, and Tim Cummins. “Understanding Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” <i>Journal of Strategic Contracting and Negotiation</i>, no. 1–2 (2016): 128--149.","short":"E. Boehm, C. Backhaus, A. Eggert, T. Cummins, Journal of Strategic Contracting and Negotiation (2016) 128--149.","ieee":"E. Boehm, C. Backhaus, A. Eggert, and T. Cummins, “Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective,” <i>Journal of Strategic Contracting and Negotiation</i>, no. 1–2, pp. 128--149, 2016.","apa":"Boehm, E., Backhaus, C., Eggert, A., &#38; Cummins, T. (2016). Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective. <i>Journal of Strategic Contracting and Negotiation</i>, (1–2), 128--149.","bibtex":"@article{Boehm_Backhaus_Eggert_Cummins_2016, title={Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective}, number={1–2}, journal={Journal of Strategic Contracting and Negotiation}, author={Boehm, Eva and Backhaus, Christof and Eggert, Andreas and Cummins, Tim}, year={2016}, pages={128--149} }","ama":"Boehm E, Backhaus C, Eggert A, Cummins T. Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective. <i>Journal of Strategic Contracting and Negotiation</i>. 2016;(1-2):128--149.","mla":"Boehm, Eva, et al. “Understanding Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” <i>Journal of Strategic Contracting and Negotiation</i>, no. 1–2, 2016, pp. 128--149."},"issue":"1-2","publication":"Journal of Strategic Contracting and Negotiation","date_created":"2018-10-25T08:22:29Z","department":[{"_id":"180"}],"type":"journal_article","author":[{"first_name":"Eva","last_name":"Boehm","full_name":"Boehm, Eva"},{"full_name":"Backhaus, Christof","first_name":"Christof","last_name":"Backhaus"},{"first_name":"Andreas","last_name":"Eggert","full_name":"Eggert, Andreas"},{"full_name":"Cummins, Tim","last_name":"Cummins","first_name":"Tim"}],"status":"public","year":"2016","title":"Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective","date_updated":"2022-01-06T07:01:27Z","_id":"4842","page":"128--149","user_id":"57352"},{"issue":"2","publication":"International Journal of Research in Marketing","citation":{"bibtex":"@article{Steiner_Wiegand_Eggert_Backhaus_2016, title={Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations}, number={2}, journal={International Journal of Research in Marketing}, author={Steiner, Michael and Wiegand, Nico and Eggert, Andreas and Backhaus, Klaus}, year={2016}, pages={276--296} }","ama":"Steiner M, Wiegand N, Eggert A, Backhaus K. Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations. <i>International Journal of Research in Marketing</i>. 2016;(2):276--296.","short":"M. Steiner, N. Wiegand, A. Eggert, K. Backhaus, International Journal of Research in Marketing (2016) 276--296.","chicago":"Steiner, Michael, Nico Wiegand, Andreas Eggert, and Klaus Backhaus. “Platform Adoption in System Markets: The Roles of Preference Heterogeneity and Consumer Expectations.” <i>International Journal of Research in Marketing</i>, no. 2 (2016): 276--296.","ieee":"M. Steiner, N. Wiegand, A. Eggert, and K. Backhaus, “Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations,” <i>International Journal of Research in Marketing</i>, no. 2, pp. 276--296, 2016.","apa":"Steiner, M., Wiegand, N., Eggert, A., &#38; Backhaus, K. (2016). Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations. <i>International Journal of Research in Marketing</i>, (2), 276--296.","mla":"Steiner, Michael, et al. “Platform Adoption in System Markets: The Roles of Preference Heterogeneity and Consumer Expectations.” <i>International Journal of Research in Marketing</i>, no. 2, 2016, pp. 276--296."},"date_created":"2018-10-25T08:27:48Z","type":"journal_article","department":[{"_id":"180"}],"status":"public","title":"Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations","year":"2016","author":[{"first_name":"Michael","last_name":"Steiner","full_name":"Steiner, Michael"},{"full_name":"Wiegand, Nico","first_name":"Nico","last_name":"Wiegand"},{"last_name":"Eggert","first_name":"Andreas","full_name":"Eggert, Andreas"},{"last_name":"Backhaus","first_name":"Klaus","full_name":"Backhaus, Klaus"}],"date_updated":"2022-01-06T07:01:27Z","page":"276--296","_id":"4843","user_id":"57352"},{"date_updated":"2022-01-06T07:01:27Z","year":"2016","title":"Co-management of purchasing and marketing: Why, when and how?","status":"public","author":[{"full_name":"Wagner, Stephan M","last_name":"Wagner","first_name":"Stephan M"},{"full_name":"Eggert, Andreas","first_name":"Andreas","last_name":"Eggert"}],"user_id":"57352","page":"27--36","_id":"4845","publication":"Industrial Marketing Management","citation":{"chicago":"Wagner, Stephan M, and Andreas Eggert. “Co-Management of Purchasing and Marketing: Why, When and How?” <i>Industrial Marketing Management</i>, 2016, 27--36.","short":"S.M. Wagner, A. Eggert, Industrial Marketing Management (2016) 27--36.","apa":"Wagner, S. M., &#38; Eggert, A. (2016). Co-management of purchasing and marketing: Why, when and how? <i>Industrial Marketing Management</i>, 27--36.","ieee":"S. M. Wagner and A. Eggert, “Co-management of purchasing and marketing: Why, when and how?,” <i>Industrial Marketing Management</i>, pp. 27--36, 2016.","ama":"Wagner SM, Eggert A. Co-management of purchasing and marketing: Why, when and how? <i>Industrial Marketing Management</i>. 2016:27--36.","bibtex":"@article{Wagner_Eggert_2016, title={Co-management of purchasing and marketing: Why, when and how?}, journal={Industrial Marketing Management}, author={Wagner, Stephan M and Eggert, Andreas}, year={2016}, pages={27--36} }","mla":"Wagner, Stephan M., and Andreas Eggert. “Co-Management of Purchasing and Marketing: Why, When and How?” <i>Industrial Marketing Management</i>, 2016, pp. 27--36."},"type":"journal_article","department":[{"_id":"180"}],"date_created":"2018-10-25T08:49:39Z"},{"department":[{"_id":"178"},{"_id":"179"}],"type":"journal_article","date_created":"2018-10-26T06:44:26Z","citation":{"mla":"Fahr, René. “Verantwortung Macht Sinn: Corporate Social Responsibility.” <i>Personnel Quarterly Vol. 4</i>, 2016.","ama":"Fahr R. Verantwortung macht Sinn: Corporate Social Responsibility. <i>Personnel Quarterly Vol 4</i>. 2016.","bibtex":"@article{Fahr_2016, title={Verantwortung macht Sinn: Corporate Social Responsibility}, journal={Personnel Quarterly Vol. 4}, author={Fahr, René}, year={2016} }","apa":"Fahr, R. (2016). Verantwortung macht Sinn: Corporate Social Responsibility. <i>Personnel Quarterly Vol. 4</i>.","ieee":"R. Fahr, “Verantwortung macht Sinn: Corporate Social Responsibility,” <i>Personnel Quarterly Vol. 4</i>, 2016.","short":"R. Fahr, Personnel Quarterly Vol. 4 (2016).","chicago":"Fahr, René. “Verantwortung Macht Sinn: Corporate Social Responsibility.” <i>Personnel Quarterly Vol. 4</i>, 2016."},"publication":"Personnel Quarterly Vol. 4","user_id":"69384","_id":"4870","date_updated":"2022-01-06T07:01:28Z","author":[{"last_name":"Fahr","first_name":"René","full_name":"Fahr, René"}],"year":"2016","status":"public","title":"Verantwortung macht Sinn: Corporate Social Responsibility"},{"volume":69,"user_id":"37741","_id":"4951","publisher":"Elsevier","page":"2424--2431","status":"public","citation":{"short":"S. Paluch, N. Wünderlich, Journal of Business Research 69 (2016) 2424--2431.","chicago":"Paluch, Stefanie, and Nancy Wünderlich. “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.” <i>Journal of Business Research</i> 69, no. 7 (2016): 2424--2431.","apa":"Paluch, S., &#38; Wünderlich, N. (2016). Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings. <i>Journal of Business Research</i>, <i>69</i>(7), 2424--2431.","ieee":"S. Paluch and N. Wünderlich, “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.,” <i>Journal of business Research</i>, vol. 69, no. 7, pp. 2424--2431, 2016.","ama":"Paluch S, Wünderlich N. Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings. <i>Journal of business Research</i>. 2016;69(7):2424--2431.","bibtex":"@article{Paluch_Wünderlich_2016, title={Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.}, volume={69}, number={7}, journal={Journal of business Research}, publisher={Elsevier}, author={Paluch, Stefanie and Wünderlich, Nancy}, year={2016}, pages={2424--2431} }","mla":"Paluch, Stefanie, and Nancy Wünderlich. “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.” <i>Journal of Business Research</i>, vol. 69, no. 7, Elsevier, 2016, pp. 2424--2431."},"language":[{"iso":"eng"}],"intvolume":"        69","article_type":"original","date_updated":"2022-01-06T07:01:30Z","publication_status":"published","author":[{"first_name":"Stefanie","last_name":"Paluch","full_name":"Paluch, Stefanie"},{"first_name":"Nancy","last_name":"Wünderlich","full_name":"Wünderlich, Nancy","id":"36392"}],"year":"2016","title":"Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.","department":[{"_id":"178"},{"_id":"181"}],"type":"journal_article","keyword":["Risk perception","Technology-based service innovations","Business-to-business context","Interview study","Risk categories","Smart service"],"date_created":"2018-10-26T10:20:07Z","abstract":[{"lang":"eng","text":"Despite the rapid growth and potential of technology-based services, managers' greatest challenges are gaining customer acceptance and increasing usage of these new innovative services. In the B2C field, studies of self-service technology show that perceived risk is an important factor influencing the use of service technology. Though prior research explores different risk types that emerge in consumer settings, risk perception in the B2B setting lacks a detailed examination of different risk types influencing technology-based service adoption. Data from 49 qualitative interviews with providers and customers in two different B2B industries inform this study. The findings emphasize the importance of functional and financial risks in a B2B context and show that business customers' personal and psychological fears hinder their use of technology-based services. Results highlight differences in risk perception and evaluation between customers and providers."}],"issue":"7","publication":"Journal of business Research"},{"user_id":"69384","_id":"4967","page":"58--72","date_updated":"2022-01-06T07:01:31Z","author":[{"full_name":"Born, Marieke","first_name":"Marieke","last_name":"Born"},{"full_name":"Akkerman, Agnes","last_name":"Akkerman","first_name":"Agnes"},{"id":"72497","first_name":"Kirsten","last_name":"Thommes","full_name":"Thommes, Kirsten"}],"status":"public","year":"2016","title":"Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization","department":[{"_id":"178"},{"_id":"184"}],"type":"journal_article","date_created":"2018-10-29T08:40:21Z","citation":{"chicago":"Born, Marieke, Agnes Akkerman, and Kirsten Thommes. “Peer Influence on Protest Participation: Communication and Trust between Co-Workers as Inhibitors or Facilitators of Mobilization.” <i>Social Science Research</i>, 2016, 58--72.","short":"M. Born, A. Akkerman, K. Thommes, Social Science Research (2016) 58--72.","ama":"Born M, Akkerman A, Thommes K. Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization. <i>Social science research</i>. 2016:58--72.","bibtex":"@article{Born_Akkerman_Thommes_2016, title={Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization}, journal={Social science research}, author={Born, Marieke and Akkerman, Agnes and Thommes, Kirsten}, year={2016}, pages={58--72} }","apa":"Born, M., Akkerman, A., &#38; Thommes, K. (2016). Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization. <i>Social Science Research</i>, 58--72.","mla":"Born, Marieke, et al. “Peer Influence on Protest Participation: Communication and Trust between Co-Workers as Inhibitors or Facilitators of Mobilization.” <i>Social Science Research</i>, 2016, pp. 58--72.","ieee":"M. Born, A. Akkerman, and K. Thommes, “Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization,” <i>Social science research</i>, pp. 58--72, 2016."},"publication":"Social science research"},{"department":[{"_id":"178"},{"_id":"184"}],"type":"conference","date_created":"2018-10-29T10:50:37Z","citation":{"short":"K. Thommes, S. Oertel, in: Academy of Management Proceedings, 2016, p. 13754.","chicago":"Thommes, Kirsten, and Simon Oertel. “Elements of Organizational Identity and the Role of a Firm’s History.” In <i>Academy of Management Proceedings</i>, 13754, 2016.","ieee":"K. Thommes and S. Oertel, “Elements of Organizational Identity and the Role of a Firm’s History,” in <i>Academy of Management Proceedings</i>, 2016, no. 1, p. 13754.","apa":"Thommes, K., &#38; Oertel, S. (2016). Elements of Organizational Identity and the Role of a Firm’s History. In <i>Academy of Management Proceedings</i> (p. 13754).","bibtex":"@inproceedings{Thommes_Oertel_2016, title={Elements of Organizational Identity and the Role of a Firm’s History}, number={1}, booktitle={Academy of Management Proceedings}, author={Thommes, Kirsten and Oertel, Simon}, year={2016}, pages={13754} }","ama":"Thommes K, Oertel S. Elements of Organizational Identity and the Role of a Firm’s History. In: <i>Academy of Management Proceedings</i>. ; 2016:13754.","mla":"Thommes, Kirsten, and Simon Oertel. “Elements of Organizational Identity and the Role of a Firm’s History.” <i>Academy of Management Proceedings</i>, no. 1, 2016, p. 13754."},"publication":"Academy of Management Proceedings","issue":"1","user_id":"69384","_id":"4988","page":"13754","date_updated":"2022-01-06T07:01:33Z","author":[{"id":"72497","full_name":"Thommes, Kirsten","first_name":"Kirsten","last_name":"Thommes"},{"full_name":"Oertel, Simon","first_name":"Simon","last_name":"Oertel"}],"year":"2016","title":"Elements of Organizational Identity and the Role of a Firm’s History","status":"public"},{"date_updated":"2022-01-06T07:01:33Z","author":[{"first_name":"Kirsten","last_name":"Thommes","full_name":"Thommes, Kirsten","id":"72497"}],"year":"2016","status":"public","title":"Entrepreneurial activity-The impact of childhood","user_id":"69384","_id":"4989","page":"13740","citation":{"ama":"Thommes K. Entrepreneurial activity-The impact of childhood. In: <i>Academy of Management Proceedings</i>. ; 2016:13740.","bibtex":"@inproceedings{Thommes_2016, title={Entrepreneurial activity-The impact of childhood}, number={1}, booktitle={Academy of Management Proceedings}, author={Thommes, Kirsten}, year={2016}, pages={13740} }","mla":"Thommes, Kirsten. “Entrepreneurial Activity-The Impact of Childhood.” <i>Academy of Management Proceedings</i>, no. 1, 2016, p. 13740.","short":"K. Thommes, in: Academy of Management Proceedings, 2016, p. 13740.","chicago":"Thommes, Kirsten. “Entrepreneurial Activity-The Impact of Childhood.” In <i>Academy of Management Proceedings</i>, 13740, 2016.","apa":"Thommes, K. (2016). Entrepreneurial activity-The impact of childhood. In <i>Academy of Management Proceedings</i> (p. 13740).","ieee":"K. Thommes, “Entrepreneurial activity-The impact of childhood,” in <i>Academy of Management Proceedings</i>, 2016, no. 1, p. 13740."},"issue":"1","publication":"Academy of Management Proceedings","department":[{"_id":"178"},{"_id":"184"}],"type":"conference","date_created":"2018-10-29T10:51:33Z"},{"user_id":"57352","volume":44,"page":"88-107","_id":"7419","language":[{"iso":"eng"}],"date_updated":"2022-01-06T07:03:37Z","intvolume":"        44","status":"public","title":"Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects","year":"2016","author":[{"full_name":"Steinhoff, Lena","first_name":"Lena","last_name":"Steinhoff"},{"full_name":"Palmatier, Robert W.","first_name":"Robert W.","last_name":"Palmatier"}],"type":"journal_article","department":[{"_id":"19"},{"_id":"180"}],"date_created":"2019-02-04T10:08:42Z","issue":"1","publication":"Journal of the Academy of Marketing Science","citation":{"bibtex":"@article{Steinhoff_Palmatier_2016, title={Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}, volume={44}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Steinhoff, Lena and Palmatier, Robert W.}, year={2016}, pages={88–107} }","ama":"Steinhoff L, Palmatier RW. Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. <i>Journal of the Academy of Marketing Science</i>. 2016;44(1):88-107.","mla":"Steinhoff, Lena, and Robert W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing Science</i>, vol. 44, no. 1, 2016, pp. 88–107.","short":"L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2016) 88–107.","chicago":"Steinhoff, Lena, and Robert W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing Science</i> 44, no. 1 (2016): 88–107.","ieee":"L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects,” <i>Journal of the Academy of Marketing Science</i>, vol. 44, no. 1, pp. 88–107, 2016.","apa":"Steinhoff, L., &#38; Palmatier, R. W. (2016). Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. <i>Journal of the Academy of Marketing Science</i>, <i>44</i>(1), 88–107."}},{"department":[{"_id":"180"}],"type":"conference","date_created":"2019-02-13T14:40:52Z","citation":{"mla":"Cramer, C., et al. “The Service Award Paradox.” <i>Proceedings of the 45th European Marketing Academy (EMAC) Conference</i>, 2016.","ama":"Cramer C, Böhm E, Eggert A. The Service Award Paradox. In: <i>Proceedings of the 45th European Marketing Academy (EMAC) Conference</i>. ; 2016.","bibtex":"@inproceedings{Cramer_Böhm_Eggert_2016, title={The Service Award Paradox}, booktitle={Proceedings of the 45th European Marketing Academy (EMAC) Conference}, author={Cramer, C and Böhm, E and Eggert, A}, year={2016} }","apa":"Cramer, C., Böhm, E., &#38; Eggert, A. (2016). The Service Award Paradox. In <i>Proceedings of the 45th European Marketing Academy (EMAC) Conference</i>.","ieee":"C. Cramer, E. Böhm, and A. Eggert, “The Service Award Paradox,” in <i>Proceedings of the 45th European Marketing Academy (EMAC) Conference</i>, 2016.","chicago":"Cramer, C, E Böhm, and A Eggert. “The Service Award Paradox.” In <i>Proceedings of the 45th European Marketing Academy (EMAC) Conference</i>, 2016.","short":"C. Cramer, E. Böhm, A. Eggert, in: Proceedings of the 45th European Marketing Academy (EMAC) Conference, 2016."},"publication":"Proceedings of the 45th European Marketing Academy (EMAC) Conference","user_id":"57352","_id":"7673","language":[{"iso":"eng"}],"date_updated":"2022-01-06T07:03:43Z","author":[{"first_name":"C","last_name":"Cramer","full_name":"Cramer, C"},{"last_name":"Böhm","first_name":"E","full_name":"Böhm, E"},{"full_name":"Eggert, A","last_name":"Eggert","first_name":"A"}],"year":"2016","title":"The Service Award Paradox","status":"public"},{"language":[{"iso":"eng"}],"_id":"7675","user_id":"57352","author":[{"full_name":"Cramer, C","last_name":"Cramer","first_name":"C"},{"last_name":"Böhm","first_name":"E","full_name":"Böhm, E"},{"full_name":"Eggert, A","first_name":"A","last_name":"Eggert"}],"title":"Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side","status":"public","year":"2016","date_updated":"2022-01-06T07:03:43Z","date_created":"2019-02-13T14:42:48Z","department":[{"_id":"19"},{"_id":"180"}],"type":"conference","citation":{"chicago":"Cramer, C, E Böhm, and A Eggert. “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side.” In <i>2016 AMA Winter Marketing Educators’ Conference Proceeding</i>, 2016.","short":"C. Cramer, E. Böhm, A. Eggert, in: 2016 AMA Winter Marketing Educators’ Conference Proceeding, 2016.","ieee":"C. Cramer, E. Böhm, and A. Eggert, “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side,” in <i>2016 AMA Winter Marketing Educators’ Conference Proceeding</i>, 2016.","apa":"Cramer, C., Böhm, E., &#38; Eggert, A. (2016). Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side. In <i>2016 AMA Winter Marketing Educators’ Conference Proceeding</i>.","bibtex":"@inproceedings{Cramer_Böhm_Eggert_2016, title={Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side}, booktitle={2016 AMA Winter Marketing Educators’ Conference Proceeding}, author={Cramer, C and Böhm, E and Eggert, A}, year={2016} }","ama":"Cramer C, Böhm E, Eggert A. Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side. In: <i>2016 AMA Winter Marketing Educators’ Conference Proceeding</i>. ; 2016.","mla":"Cramer, C., et al. “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side.” <i>2016 AMA Winter Marketing Educators’ Conference Proceeding</i>, 2016."},"publication":"2016 AMA Winter Marketing Educators' Conference Proceeding"},{"department":[{"_id":"19"},{"_id":"180"}],"type":"conference","date_created":"2019-02-13T14:54:54Z","citation":{"ama":"Böhm E, Backhaus C, Eggert A, Pitsis T. Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective. In: <i>2016 AMA Winter Marketing Educators’ Conference Proceedings</i>. ; 2016.","bibtex":"@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective}, booktitle={2016 AMA Winter Marketing Educators’ Conference Proceedings}, author={Böhm, E and Backhaus, C and Eggert, A and Pitsis, T}, year={2016} }","mla":"Böhm, E., et al. “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” <i>2016 AMA Winter Marketing Educators’ Conference Proceedings</i>, 2016.","chicago":"Böhm, E, C Backhaus, A Eggert, and T Pitsis. “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” In <i>2016 AMA Winter Marketing Educators’ Conference Proceedings</i>, 2016.","short":"E. Böhm, C. Backhaus, A. Eggert, T. Pitsis, in: 2016 AMA Winter Marketing Educators’ Conference Proceedings, 2016.","apa":"Böhm, E., Backhaus, C., Eggert, A., &#38; Pitsis, T. (2016). Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective. In <i>2016 AMA Winter Marketing Educators’ Conference Proceedings</i>.","ieee":"E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective,” in <i>2016 AMA Winter Marketing Educators’ Conference Proceedings</i>, 2016."},"publication":"2016 AMA Winter Marketing Educators' Conference Proceedings","user_id":"57352","_id":"7686","language":[{"iso":"eng"}],"date_updated":"2022-01-06T07:03:43Z","author":[{"full_name":"Böhm, E","first_name":"E","last_name":"Böhm"},{"full_name":"Backhaus, C","first_name":"C","last_name":"Backhaus"},{"last_name":"Eggert","first_name":"A","full_name":"Eggert, A"},{"first_name":"T","last_name":"Pitsis","full_name":"Pitsis, T"}],"title":"Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective","status":"public","year":"2016"},{"citation":{"bibtex":"@article{Oertel_Thommes_Walgenbach_2016, title={Shadows of the past: The effect of communist heritage on employee consultation}, volume={69}, number={3}, journal={ILR Review}, publisher={SAGE Publications Sage CA: Los Angeles, CA}, author={Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter}, year={2016}, pages={683–713} }","ama":"Oertel S, Thommes K, Walgenbach P. Shadows of the past: The effect of communist heritage on employee consultation. <i>ILR Review</i>. 2016;69(3):683-713.","mla":"Oertel, Simon, et al. “Shadows of the Past: The Effect of Communist Heritage on Employee Consultation.” <i>ILR Review</i>, vol. 69, no. 3, SAGE Publications Sage CA: Los Angeles, CA, 2016, pp. 683–713.","chicago":"Oertel, Simon, Kirsten Thommes, and Peter Walgenbach. “Shadows of the Past: The Effect of Communist Heritage on Employee Consultation.” <i>ILR Review</i> 69, no. 3 (2016): 683–713.","short":"S. Oertel, K. Thommes, P. Walgenbach, ILR Review 69 (2016) 683–713.","ieee":"S. Oertel, K. Thommes, and P. Walgenbach, “Shadows of the past: The effect of communist heritage on employee consultation,” <i>ILR Review</i>, vol. 69, no. 3, pp. 683–713, 2016.","apa":"Oertel, S., Thommes, K., &#38; Walgenbach, P. (2016). Shadows of the past: The effect of communist heritage on employee consultation. <i>ILR Review</i>, <i>69</i>(3), 683–713."},"publication":"ILR Review","issue":"3","date_created":"2018-10-31T09:25:40Z","department":[{"_id":"178"},{"_id":"184"}],"type":"journal_article","author":[{"last_name":"Oertel","first_name":"Simon","full_name":"Oertel, Simon"},{"last_name":"Thommes","first_name":"Kirsten","full_name":"Thommes, Kirsten","id":"72497"},{"last_name":"Walgenbach","first_name":"Peter","full_name":"Walgenbach, Peter"}],"title":"Shadows of the past: The effect of communist heritage on employee consultation","year":"2016","status":"public","intvolume":"        69","date_updated":"2022-01-06T07:01:39Z","publisher":"SAGE Publications Sage CA: Los Angeles, CA","_id":"5151","language":[{"iso":"eng"}],"page":"683-713","volume":69,"user_id":"69384"},{"date_updated":"2022-01-06T07:01:39Z","intvolume":"        37","title":"Organizational Failure in the Aftermath of Institutional Upheaval","year":"2016","status":"public","author":[{"last_name":"Thommes","first_name":"Kirsten","full_name":"Thommes, Kirsten","id":"72497"},{"full_name":"Oertel, Simon","first_name":"Simon","last_name":"Oertel"},{"full_name":"Walgenbach, Peter","last_name":"Walgenbach","first_name":"Peter"}],"user_id":"69384","volume":37,"page":"1067-1087","_id":"5152","language":[{"iso":"eng"}],"publication":"Organization Studies","issue":"8","citation":{"ieee":"K. Thommes, S. Oertel, and P. Walgenbach, “Organizational Failure in the Aftermath of Institutional Upheaval,” <i>Organization Studies</i>, vol. 37, no. 8, pp. 1067–1087, 2016.","apa":"Thommes, K., Oertel, S., &#38; Walgenbach, P. (2016). Organizational Failure in the Aftermath of Institutional Upheaval. <i>Organization Studies</i>, <i>37</i>(8), 1067–1087.","chicago":"Thommes, Kirsten, Simon Oertel, and Peter Walgenbach. “Organizational Failure in the Aftermath of Institutional Upheaval.” <i>Organization Studies</i> 37, no. 8 (2016): 1067–87.","short":"K. Thommes, S. Oertel, P. Walgenbach, Organization Studies 37 (2016) 1067–1087.","mla":"Thommes, Kirsten, et al. “Organizational Failure in the Aftermath of Institutional Upheaval.” <i>Organization Studies</i>, vol. 37, no. 8, 2016, pp. 1067–87.","bibtex":"@article{Thommes_Oertel_Walgenbach_2016, title={Organizational Failure in the Aftermath of Institutional Upheaval}, volume={37}, number={8}, journal={Organization Studies}, author={Thommes, Kirsten and Oertel, Simon and Walgenbach, Peter}, year={2016}, pages={1067–1087} }","ama":"Thommes K, Oertel S, Walgenbach P. Organizational Failure in the Aftermath of Institutional Upheaval. <i>Organization Studies</i>. 2016;37(8):1067-1087."},"type":"journal_article","department":[{"_id":"178"},{"_id":"184"}],"date_created":"2018-10-31T09:30:16Z"},{"department":[{"_id":"178"},{"_id":"185"}],"type":"journal_article","date_created":"2018-10-26T09:37:52Z","citation":{"short":"U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, S. Teuber, Journal of Business Economics (2016) 751--772.","chicago":"Backes-Gellner, Uschi, Marlies Kluike, Kerstin Pull, Martin Schneider, and Silvia Teuber. “Human Resource Management and Radical Innovation: A Fuzzy-Set QCA of US Multinationals in Germany, Switzerland, and the UK.” <i>Journal of Business Economics</i>, no. 7 (2016): 751--772.","ieee":"U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, and S. Teuber, “Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK,” <i>Journal of Business Economics</i>, no. 7, pp. 751--772, 2016.","apa":"Backes-Gellner, U., Kluike, M., Pull, K., Schneider, M., &#38; Teuber, S. (2016). Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK. <i>Journal of Business Economics</i>, <i>7</i>, 751--772.","bibtex":"@article{Backes-Gellner_Kluike_Pull_Schneider_Teuber_2016, title={Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK}, number={7}, journal={Journal of Business Economics}, author={Backes-Gellner, Uschi and Kluike, Marlies and Pull, Kerstin and Schneider, Martin and Teuber, Silvia}, year={2016}, pages={751--772} }","ama":"Backes-Gellner U, Kluike M, Pull K, Schneider M, Teuber S. Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK. <i>Journal of Business Economics</i>. 2016;(7):751--772.","mla":"Backes-Gellner, Uschi, et al. “Human Resource Management and Radical Innovation: A Fuzzy-Set QCA of US Multinationals in Germany, Switzerland, and the UK.” <i>Journal of Business Economics</i>, no. 7, 2016, pp. 751--772."},"issue":"7","publication":"Journal of Business Economics","user_id":"54657","_id":"4929","language":[{"iso":"eng"}],"page":"751--772","date_updated":"2023-11-22T20:15:38Z","publication_status":"published","author":[{"full_name":"Backes-Gellner, Uschi","first_name":"Uschi","last_name":"Backes-Gellner"},{"last_name":"Kluike","first_name":"Marlies","full_name":"Kluike, Marlies"},{"last_name":"Pull","first_name":"Kerstin","full_name":"Pull, Kerstin"},{"first_name":"Martin","orcid":"https://orcid.org/0000-0002-6961-3716","last_name":"Schneider","full_name":"Schneider, Martin","id":"471"},{"last_name":"Teuber","first_name":"Silvia","full_name":"Teuber, Silvia"}],"status":"public","title":"Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK","year":"2016"},{"publication":"Arbeit","issue":"4","abstract":[{"text":"<jats:title>Abstract</jats:title>\r\n               <jats:p> Unternehmen, die über das Outsourcing von Personalfunktionen entscheiden, stehen vor einer komplexen Fragestellung, da mit dem Bezug extern erbrachter Personaldienstleistungen sehr unterschiedliche Wirkungen ausgelöst werden können. Diverse Theorieansätze machen Aussagen zu einzelnen Wirkungskategorien des Outsourcings. Jedoch gibt bisher kein Ansatz dem Entscheidungsträger in der Praxis eine umfassende Entscheidungshilfe. Hier setzt der vorliegende Artikel an: Aus Ansätzen zur zwischenbetrieblichen Arbeitsteilung wird ein umfassendes „Wirkungsset“ des Outsourcings von Personalfunktionen hergeleitet, welches sich als Checkliste relevanter Wirkungskategorien eignet und die Einseitigkeiten bisheriger Ansätze vermeidet.</jats:p>","lang":"eng"}],"date_created":"2023-10-11T09:01:02Z","department":[{"_id":"184"},{"_id":"178"}],"keyword":["Industrial and Manufacturing Engineering"],"type":"journal_article","author":[{"full_name":"Alewell, Dorothea","first_name":"Dorothea","last_name":"Alewell"},{"last_name":"Bähring","first_name":"Katrin","full_name":"Bähring, Katrin"},{"last_name":"Thommes","first_name":"Kirsten","full_name":"Thommes, Kirsten","id":"72497"}],"publication_identifier":{"issn":["2365-984X","0941-5025"]},"year":"2016","title":"Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects","intvolume":"        16","date_updated":"2023-12-05T10:16:18Z","publication_status":"published","language":[{"iso":"eng"}],"doi":"10.1515/arbeit-2007-0404","citation":{"ieee":"D. Alewell, K. Bähring, and K. Thommes, “Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects,” <i>Arbeit</i>, vol. 16, no. 4, pp. 282–295, 2016, doi: <a href=\"https://doi.org/10.1515/arbeit-2007-0404\">10.1515/arbeit-2007-0404</a>.","apa":"Alewell, D., Bähring, K., &#38; Thommes, K. (2016). Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects. <i>Arbeit</i>, <i>16</i>(4), 282–295. <a href=\"https://doi.org/10.1515/arbeit-2007-0404\">https://doi.org/10.1515/arbeit-2007-0404</a>","chicago":"Alewell, Dorothea, Katrin Bähring, and Kirsten Thommes. “Die Wirkungen Des Outsourcings von Personalfunktionen – Ein Überblick Über Verschiedene Theoretische Ansätze Und Entwicklung Eines Umfassenden Wirkungssets/ Effects of the Outsourcing of Personnel Functions – an Overview of Several Theoretical Approaches and Development of a Comprehensive Set of Effects.” <i>Arbeit</i> 16, no. 4 (2016): 282–95. <a href=\"https://doi.org/10.1515/arbeit-2007-0404\">https://doi.org/10.1515/arbeit-2007-0404</a>.","short":"D. Alewell, K. Bähring, K. Thommes, Arbeit 16 (2016) 282–295.","mla":"Alewell, Dorothea, et al. “Die Wirkungen Des Outsourcings von Personalfunktionen – Ein Überblick Über Verschiedene Theoretische Ansätze Und Entwicklung Eines Umfassenden Wirkungssets/ Effects of the Outsourcing of Personnel Functions – an Overview of Several Theoretical Approaches and Development of a Comprehensive Set of Effects.” <i>Arbeit</i>, vol. 16, no. 4, Walter de Gruyter GmbH, 2016, pp. 282–95, doi:<a href=\"https://doi.org/10.1515/arbeit-2007-0404\">10.1515/arbeit-2007-0404</a>.","bibtex":"@article{Alewell_Bähring_Thommes_2016, title={Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects}, volume={16}, DOI={<a href=\"https://doi.org/10.1515/arbeit-2007-0404\">10.1515/arbeit-2007-0404</a>}, number={4}, journal={Arbeit}, publisher={Walter de Gruyter GmbH}, author={Alewell, Dorothea and Bähring, Katrin and Thommes, Kirsten}, year={2016}, pages={282–295} }","ama":"Alewell D, Bähring K, Thommes K. Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects. <i>Arbeit</i>. 2016;16(4):282-295. doi:<a href=\"https://doi.org/10.1515/arbeit-2007-0404\">10.1515/arbeit-2007-0404</a>"},"status":"public","publisher":"Walter de Gruyter GmbH","_id":"47990","page":"282-295","volume":16,"user_id":"42933"},{"publication_status":"published","date_updated":"2024-01-15T16:10:35Z","intvolume":"        44","title":"Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects","status":"public","year":"2016","author":[{"full_name":"Steinhoff, Lena","last_name":"Steinhoff","first_name":"Lena","id":"4336"},{"last_name":"Palmatier","first_name":"R. W.","full_name":"Palmatier, R. W."}],"user_id":"68445","doi":"10.1007/s11747-014-0405-6","volume":44,"page":"88-107","language":[{"iso":"eng"}],"_id":"45732","issue":"1","publication":"Journal of the Academy of Marketing Science","citation":{"bibtex":"@article{Steinhoff_Palmatier_2016, title={Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}, volume={44}, DOI={<a href=\"https://doi.org/10.1007/s11747-014-0405-6\">10.1007/s11747-014-0405-6</a>}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Steinhoff, Lena and Palmatier, R. W.}, year={2016}, pages={88–107} }","ama":"Steinhoff L, Palmatier RW. Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. <i>Journal of the Academy of Marketing Science</i>. 2016;44(1):88-107. doi:<a href=\"https://doi.org/10.1007/s11747-014-0405-6\">10.1007/s11747-014-0405-6</a>","mla":"Steinhoff, Lena, and R. W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing Science</i>, vol. 44, no. 1, 2016, pp. 88–107, doi:<a href=\"https://doi.org/10.1007/s11747-014-0405-6\">10.1007/s11747-014-0405-6</a>.","short":"L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2016) 88–107.","chicago":"Steinhoff, Lena, and R. W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing Science</i> 44, no. 1 (2016): 88–107. <a href=\"https://doi.org/10.1007/s11747-014-0405-6\">https://doi.org/10.1007/s11747-014-0405-6</a>.","ieee":"L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects,” <i>Journal of the Academy of Marketing Science</i>, vol. 44, no. 1, pp. 88–107, 2016, doi: <a href=\"https://doi.org/10.1007/s11747-014-0405-6\">10.1007/s11747-014-0405-6</a>.","apa":"Steinhoff, L., &#38; Palmatier, R. W. (2016). Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. <i>Journal of the Academy of Marketing Science</i>, <i>44</i>(1), 88–107. <a href=\"https://doi.org/10.1007/s11747-014-0405-6\">https://doi.org/10.1007/s11747-014-0405-6</a>"},"type":"journal_article","department":[{"_id":"733"}],"date_created":"2023-06-22T16:45:16Z"},{"language":[{"iso":"eng"}],"_id":"45754","page":"16-121","user_id":"68445","author":[{"full_name":"Steinhoff, Lena","last_name":"Steinhoff","first_name":"Lena","id":"4336"},{"full_name":"Fang, E.","first_name":"E.","last_name":"Fang"},{"full_name":"Palmatier, R. W.","first_name":"R. W.","last_name":"Palmatier"},{"last_name":"Wang","first_name":"K.","full_name":"Wang, K."}],"year":"2016","title":"Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series","status":"public","date_updated":"2024-01-29T12:33:47Z","publication_status":"published","date_created":"2023-06-22T17:09:33Z","department":[{"_id":"733"}],"type":"working_paper","citation":{"chicago":"Steinhoff, Lena, E. Fang, R. W. Palmatier, and K. Wang. <i>Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series</i>, 2016.","short":"L. Steinhoff, E. Fang, R.W. Palmatier, K. Wang, Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, 2016.","apa":"Steinhoff, L., Fang, E., Palmatier, R. W., &#38; Wang, K. (2016). <i>Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series</i> (pp. 16–121).","ieee":"L. Steinhoff, E. Fang, R. W. Palmatier, and K. Wang, <i>Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series</i>. 2016, pp. 16–121.","ama":"Steinhoff L, Fang E, Palmatier RW, Wang K. <i>Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series</i>.; 2016:16-121.","bibtex":"@book{Steinhoff_Fang_Palmatier_Wang_2016, title={Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series}, author={Steinhoff, Lena and Fang, E. and Palmatier, R. W. and Wang, K.}, year={2016}, pages={16–121} }","mla":"Steinhoff, Lena, et al. <i>Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series</i>. 2016, pp. 16–121."},"related_material":{"link":[{"relation":"confirmation","url":"https://www.msi.org/articles/resources/dynamic-effects-of-loyalty-rewards-for-contractual-customers/"}]}}]
