[{"issue":"6","publication":"International Journal of Human Resource Management.","citation":{"ama":"Schneid M, Isidor R, Li C, Kabst R. The influence of cultural context on the relationship between gender diversity and team performance: A meta-analysis. <i>International Journal of Human Resource Management</i>. 2015;26(6):733-756.","bibtex":"@article{Schneid_Isidor_Li_Kabst_2015, title={The influence of cultural context on the relationship between gender diversity and team performance: A meta-analysis.}, volume={26}, number={6}, journal={International Journal of Human Resource Management.}, author={Schneid, M and Isidor, R and Li, C and Kabst, Rüdiger}, year={2015}, pages={733–756} }","mla":"Schneid, M., et al. “The Influence of Cultural Context on the Relationship between Gender Diversity and Team Performance: A Meta-Analysis.” <i>International Journal of Human Resource Management.</i>, vol. 26, no. 6, 2015, pp. 733–56.","short":"M. Schneid, R. Isidor, C. Li, R. Kabst, International Journal of Human Resource Management. 26 (2015) 733–756.","chicago":"Schneid, M, R Isidor, C Li, and Rüdiger Kabst. “The Influence of Cultural Context on the Relationship between Gender Diversity and Team Performance: A Meta-Analysis.” <i>International Journal of Human Resource Management.</i> 26, no. 6 (2015): 733–56.","apa":"Schneid, M., Isidor, R., Li, C., &#38; Kabst, R. (2015). The influence of cultural context on the relationship between gender diversity and team performance: A meta-analysis. <i>International Journal of Human Resource Management.</i>, <i>26</i>(6), 733–756.","ieee":"M. Schneid, R. Isidor, C. Li, and R. Kabst, “The influence of cultural context on the relationship between gender diversity and team performance: A meta-analysis.,” <i>International Journal of Human Resource Management.</i>, vol. 26, no. 6, pp. 733–756, 2015."},"date_created":"2018-11-08T13:48:53Z","type":"journal_article","department":[{"_id":"274"}],"status":"public","year":"2015","title":"The influence of cultural context on the relationship between gender diversity and team performance: A meta-analysis.","author":[{"full_name":"Schneid, M","first_name":"M","last_name":"Schneid"},{"full_name":"Isidor, R","last_name":"Isidor","first_name":"R"},{"first_name":"C","last_name":"Li","full_name":"Li, C"},{"id":"42362","first_name":"Rüdiger","last_name":"Kabst","full_name":"Kabst, Rüdiger"}],"date_updated":"2022-01-06T07:01:55Z","intvolume":"        26","page":"733-756","_id":"5458","language":[{"iso":"eng"}],"user_id":"46632","volume":26},{"citation":{"short":"A. Iseke, B. Kocks, M. Schneider, C. Schulze-Bentrop, R\\&#38;D Management (2015) 23--40.","chicago":"Iseke, Anja, Birgit Kocks, Martin Schneider, and Conrad Schulze-Bentrop. “Cross-Cutting Organizational and Demographic Divides and the Performance of Research and Development Teams: Two Wrongs Can Make a Right.” <i>R\\&#38;D Management</i>, no. 1 (2015): 23--40.","ieee":"A. Iseke, B. Kocks, M. Schneider, and C. Schulze-Bentrop, “Cross-cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right,” <i>R\\&#38;D Management</i>, no. 1, pp. 23--40, 2015.","apa":"Iseke, A., Kocks, B., Schneider, M., &#38; Schulze-Bentrop, C. (2015). Cross-cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right. <i>R\\&#38;D Management</i>, <i>1</i>, 23--40.","bibtex":"@article{Iseke_Kocks_Schneider_Schulze-Bentrop_2015, title={Cross-cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right}, number={1}, journal={R\\&#38;D Management}, author={Iseke, Anja and Kocks, Birgit and Schneider, Martin and Schulze-Bentrop, Conrad}, year={2015}, pages={23--40} }","ama":"Iseke A, Kocks B, Schneider M, Schulze-Bentrop C. Cross-cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right. <i>R\\&#38;D Management</i>. 2015;(1):23--40.","mla":"Iseke, Anja, et al. “Cross-Cutting Organizational and Demographic Divides and the Performance of Research and Development Teams: Two Wrongs Can Make a Right.” <i>R\\&#38;D Management</i>, no. 1, 2015, pp. 23--40."},"issue":"1","publication":"R\\&D Management","date_created":"2018-10-26T10:38:00Z","department":[{"_id":"178"},{"_id":"185"}],"type":"journal_article","author":[{"full_name":"Iseke, Anja","last_name":"Iseke","first_name":"Anja"},{"full_name":"Kocks, Birgit","last_name":"Kocks","first_name":"Birgit"},{"full_name":"Schneider, Martin","orcid":"https://orcid.org/0000-0002-6961-3716","first_name":"Martin","last_name":"Schneider","id":"471"},{"last_name":"Schulze-Bentrop","first_name":"Conrad","full_name":"Schulze-Bentrop, Conrad"}],"year":"2015","title":"Cross-cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right","status":"public","date_updated":"2023-11-22T20:09:51Z","publication_status":"published","language":[{"iso":"eng"}],"_id":"4959","page":"23--40","user_id":"54657"},{"doi":"10.1177/1094670514566797","user_id":"68445","volume":18,"page":"210-228","_id":"45733","language":[{"iso":"eng"}],"date_updated":"2024-01-15T15:19:59Z","publication_status":"published","intvolume":"        18","status":"public","title":"Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs","year":"2015","author":[{"full_name":"Eggert, A.","last_name":"Eggert","first_name":"A."},{"id":"4336","full_name":"Steinhoff, Lena","first_name":"Lena","last_name":"Steinhoff"},{"full_name":"Garnefeld, I.","first_name":"I.","last_name":"Garnefeld"}],"type":"journal_article","department":[{"_id":"733"}],"date_created":"2023-06-22T16:46:15Z","issue":"2","publication":"Journal of Service Research","citation":{"bibtex":"@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs}, volume={18}, DOI={<a href=\"https://doi.org/10.1177/1094670514566797\">10.1177/1094670514566797</a>}, number={2}, journal={Journal of Service Research}, author={Eggert, A. and Steinhoff, Lena and Garnefeld, I.}, year={2015}, pages={210–228} }","ama":"Eggert A, Steinhoff L, Garnefeld I. Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. <i>Journal of Service Research</i>. 2015;18(2):210-228. doi:<a href=\"https://doi.org/10.1177/1094670514566797\">10.1177/1094670514566797</a>","mla":"Eggert, A., et al. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” <i>Journal of Service Research</i>, vol. 18, no. 2, 2015, pp. 210–28, doi:<a href=\"https://doi.org/10.1177/1094670514566797\">10.1177/1094670514566797</a>.","short":"A. Eggert, L. Steinhoff, I. Garnefeld, Journal of Service Research 18 (2015) 210–228.","chicago":"Eggert, A., Lena Steinhoff, and I. Garnefeld. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” <i>Journal of Service Research</i> 18, no. 2 (2015): 210–28. <a href=\"https://doi.org/10.1177/1094670514566797\">https://doi.org/10.1177/1094670514566797</a>.","ieee":"A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs,” <i>Journal of Service Research</i>, vol. 18, no. 2, pp. 210–228, 2015, doi: <a href=\"https://doi.org/10.1177/1094670514566797\">10.1177/1094670514566797</a>.","apa":"Eggert, A., Steinhoff, L., &#38; Garnefeld, I. (2015). Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. <i>Journal of Service Research</i>, <i>18</i>(2), 210–228. <a href=\"https://doi.org/10.1177/1094670514566797\">https://doi.org/10.1177/1094670514566797</a>"}},{"language":[{"iso":"eng"}],"_id":"46686","user_id":"49063","title":"Threatening customers not to return – An effective strategy for online retailers?","status":"public","year":"2015","author":[{"full_name":"Feider, L.","last_name":"Feider","first_name":"L."},{"full_name":"Garnefeld, I.","last_name":"Garnefeld","first_name":"I."},{"last_name":"Böhm","first_name":"Eva","orcid":"0000-0001-6053-1012","full_name":"Böhm, Eva","id":"3043"}],"conference":{"location":"Leuven","name":"44th EMAC Annual Conference"},"publication_status":"published","date_updated":"2023-08-25T10:01:32Z","date_created":"2023-08-25T09:02:51Z","type":"conference","department":[{"_id":"785"}],"publication":"44th EMAC Annual Conference, Leuven","citation":{"bibtex":"@inproceedings{Feider_Garnefeld_Böhm_2015, title={Threatening customers not to return – An effective strategy for online retailers?}, booktitle={44th EMAC Annual Conference, Leuven}, author={Feider, L. and Garnefeld, I. and Böhm, Eva}, year={2015} }","ama":"Feider L, Garnefeld I, Böhm E. Threatening customers not to return – An effective strategy for online retailers? In: <i>44th EMAC Annual Conference, Leuven</i>. ; 2015.","mla":"Feider, L., et al. “Threatening Customers Not to Return – An Effective Strategy for Online Retailers?” <i>44th EMAC Annual Conference, Leuven</i>, 2015.","short":"L. Feider, I. Garnefeld, E. Böhm, in: 44th EMAC Annual Conference, Leuven, 2015.","chicago":"Feider, L., I. Garnefeld, and Eva Böhm. “Threatening Customers Not to Return – An Effective Strategy for Online Retailers?” In <i>44th EMAC Annual Conference, Leuven</i>, 2015.","ieee":"L. Feider, I. Garnefeld, and E. Böhm, “Threatening customers not to return – An effective strategy for online retailers?,” presented at the 44th EMAC Annual Conference, Leuven, 2015.","apa":"Feider, L., Garnefeld, I., &#38; Böhm, E. (2015). Threatening customers not to return – An effective strategy for online retailers? <i>44th EMAC Annual Conference, Leuven</i>. 44th EMAC Annual Conference, Leuven."}},{"publication":"2015 AMA Winter Academic Conference, San Antonio, TX","citation":{"short":"A. Eggert, E. Böhm, C. Cramer, in: 2015 AMA Winter Academic Conference, San Antonio, TX, 2015.","ama":"Eggert A, Böhm E, Cramer C. Stock market reactions to customer service outsourcing in manufacturing firms. In: <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>. ; 2015.","chicago":"Eggert, A., Eva Böhm, and C. Cramer. “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms.” In <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>, 2015.","bibtex":"@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to customer service outsourcing in manufacturing firms}, booktitle={2015 AMA Winter Academic Conference, San Antonio, TX}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2015} }","apa":"Eggert, A., Böhm, E., &#38; Cramer, C. (2015). Stock market reactions to customer service outsourcing in manufacturing firms. <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>. 2015 AMA Winter Academic Conference, San Antonio, TX.","mla":"Eggert, A., et al. “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms.” <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>, 2015.","ieee":"A. Eggert, E. Böhm, and C. Cramer, “Stock market reactions to customer service outsourcing in manufacturing firms,” presented at the 2015 AMA Winter Academic Conference, San Antonio, TX, 2015."},"type":"conference","department":[{"_id":"785"}],"date_created":"2023-08-25T09:12:35Z","publication_status":"published","date_updated":"2023-08-25T10:05:24Z","year":"2015","title":"Stock market reactions to customer service outsourcing in manufacturing firms","status":"public","author":[{"last_name":"Eggert","first_name":"A.","full_name":"Eggert, A."},{"id":"3043","orcid":"0000-0001-6053-1012","last_name":"Böhm","first_name":"Eva","full_name":"Böhm, Eva"},{"full_name":"Cramer, C.","last_name":"Cramer","first_name":"C."}],"conference":{"name":"2015 AMA Winter Academic Conference","location":"San Antonio, TX"},"user_id":"49063","_id":"46688","language":[{"iso":"eng"}]},{"date_created":"2023-08-25T09:11:29Z","department":[{"_id":"785"}],"type":"conference","citation":{"mla":"Böhm, Eva, et al. “Recognizing Value Creation Opportunities in Business Markets.” <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>, 2015.","ama":"Böhm E, Eggert A, Terho H, Ulaga W, Haas A. Recognizing value creation opportunities in business markets. In: <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>. ; 2015.","bibtex":"@inproceedings{Böhm_Eggert_Terho_Ulaga_Haas_2015, title={Recognizing value creation opportunities in business markets}, booktitle={2015 AMA Winter Academic Conference, San Antonio, TX}, author={Böhm, Eva and Eggert, A. and Terho, H. and Ulaga, W. and Haas, A.}, year={2015} }","apa":"Böhm, E., Eggert, A., Terho, H., Ulaga, W., &#38; Haas, A. (2015). Recognizing value creation opportunities in business markets. <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>. 2015 AMA Winter Academic Conference, San Antonio, TX.","ieee":"E. Böhm, A. Eggert, H. Terho, W. Ulaga, and A. Haas, “Recognizing value creation opportunities in business markets,” presented at the 2015 AMA Winter Academic Conference, San Antonio, TX, 2015.","chicago":"Böhm, Eva, A. Eggert, H. Terho, W. Ulaga, and A. Haas. “Recognizing Value Creation Opportunities in Business Markets.” In <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>, 2015.","short":"E. Böhm, A. Eggert, H. Terho, W. Ulaga, A. Haas, in: 2015 AMA Winter Academic Conference, San Antonio, TX, 2015."},"publication":"2015 AMA Winter Academic Conference, San Antonio, TX","_id":"46687","language":[{"iso":"eng"}],"user_id":"49063","author":[{"id":"3043","last_name":"Böhm","first_name":"Eva","orcid":"0000-0001-6053-1012","full_name":"Böhm, Eva"},{"last_name":"Eggert","first_name":"A.","full_name":"Eggert, A."},{"first_name":"H.","last_name":"Terho","full_name":"Terho, H."},{"first_name":"W.","last_name":"Ulaga","full_name":"Ulaga, W."},{"last_name":"Haas","first_name":"A.","full_name":"Haas, A."}],"conference":{"name":"2015 AMA Winter Academic Conference","location":"San Antonio, TX"},"year":"2015","title":"Recognizing value creation opportunities in business markets","status":"public","publication_status":"published","date_updated":"2023-08-25T10:05:31Z"},{"_id":"46685","language":[{"iso":"eng"}],"user_id":"49063","year":"2015","status":"public","title":"Stock market reactions to business service outsourcing in manufacturing firms","conference":{"name":"44th EMAC Annual Conference","location":"Leuven"},"author":[{"full_name":"Eggert, A.","last_name":"Eggert","first_name":"A."},{"id":"3043","last_name":"Böhm","orcid":"0000-0001-6053-1012","first_name":"Eva","full_name":"Böhm, Eva"},{"full_name":"Cramer, C.","first_name":"C.","last_name":"Cramer"}],"date_updated":"2023-08-25T10:05:39Z","publication_status":"published","date_created":"2023-08-25T09:00:35Z","type":"conference","department":[{"_id":"785"}],"publication":"44th EMAC Annual Conference, Leuven","citation":{"mla":"Eggert, A., et al. “Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms.” <i>44th EMAC Annual Conference, Leuven</i>, 2015.","apa":"Eggert, A., Böhm, E., &#38; Cramer, C. (2015). Stock market reactions to business service outsourcing in manufacturing firms. <i>44th EMAC Annual Conference, Leuven</i>. 44th EMAC Annual Conference, Leuven.","ieee":"A. Eggert, E. Böhm, and C. Cramer, “Stock market reactions to business service outsourcing in manufacturing firms,” presented at the 44th EMAC Annual Conference, Leuven, 2015.","ama":"Eggert A, Böhm E, Cramer C. Stock market reactions to business service outsourcing in manufacturing firms. In: <i>44th EMAC Annual Conference, Leuven</i>. ; 2015.","short":"A. Eggert, E. Böhm, C. Cramer, in: 44th EMAC Annual Conference, Leuven, 2015.","chicago":"Eggert, A., Eva Böhm, and C. Cramer. “Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms.” In <i>44th EMAC Annual Conference, Leuven</i>, 2015.","bibtex":"@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to business service outsourcing in manufacturing firms}, booktitle={44th EMAC Annual Conference, Leuven}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2015} }"}},{"conference":{"name":"2015 AMA Summer Marketing Educators’ Conference Proceedings","location":"Chicago"},"author":[{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"full_name":"Steinhoff, Lena","first_name":"Lena","last_name":"Steinhoff","id":"4336"},{"full_name":"Witte, Carina","first_name":"Carina","last_name":"Witte","id":"23755"}],"year":"2015","status":"public","title":"You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty","date_updated":"2024-11-08T10:43:52Z","publication_status":"published","_id":"45748","language":[{"iso":"eng"}],"user_id":"4336","citation":{"mla":"Eggert, Andreas, et al. “You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty.” <i>2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago</i>, 2015.","bibtex":"@inproceedings{Eggert_Steinhoff_Witte_2015, title={You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty}, booktitle={2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago}, author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2015} }","ama":"Eggert A, Steinhoff L, Witte C. You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty. In: <i>2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago</i>. ; 2015.","ieee":"A. Eggert, L. Steinhoff, and C. Witte, “You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty,” presented at the 2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2015.","apa":"Eggert, A., Steinhoff, L., &#38; Witte, C. (2015). You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty. <i>2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago</i>. 2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago.","chicago":"Eggert, Andreas, Lena Steinhoff, and Carina Witte. “You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty.” In <i>2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago</i>, 2015.","short":"A. Eggert, L. Steinhoff, C. Witte, in: 2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2015."},"publication":"2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago","date_created":"2023-06-22T17:03:37Z","department":[{"_id":"733"}],"type":"conference"},{"date_created":"2026-01-28T09:51:10Z","type":"journal_article","department":[{"_id":"178"},{"_id":"184"}],"publication":"Social Science Research","citation":{"bibtex":"@article{Born_Akkerman_Thommes_2015, title={Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization}, volume={56}, DOI={<a href=\"https://doi.org/10.1016/j.ssresearch.2015.11.003\">10.1016/j.ssresearch.2015.11.003</a>}, journal={Social Science Research}, publisher={Elsevier BV}, author={Born, Marieke and Akkerman, Agnes and Thommes, Kirsten}, year={2015}, pages={58–72} }","ama":"Born M, Akkerman A, Thommes K. Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization. <i>Social Science Research</i>. 2015;56:58-72. doi:<a href=\"https://doi.org/10.1016/j.ssresearch.2015.11.003\">10.1016/j.ssresearch.2015.11.003</a>","mla":"Born, Marieke, et al. “Peer Influence on Protest Participation: Communication and Trust between Co-Workers as Inhibitors or Facilitators of Mobilization.” <i>Social Science Research</i>, vol. 56, Elsevier BV, 2015, pp. 58–72, doi:<a href=\"https://doi.org/10.1016/j.ssresearch.2015.11.003\">10.1016/j.ssresearch.2015.11.003</a>.","short":"M. Born, A. Akkerman, K. Thommes, Social Science Research 56 (2015) 58–72.","chicago":"Born, Marieke, Agnes Akkerman, and Kirsten Thommes. “Peer Influence on Protest Participation: Communication and Trust between Co-Workers as Inhibitors or Facilitators of Mobilization.” <i>Social Science Research</i> 56 (2015): 58–72. <a href=\"https://doi.org/10.1016/j.ssresearch.2015.11.003\">https://doi.org/10.1016/j.ssresearch.2015.11.003</a>.","ieee":"M. Born, A. Akkerman, and K. Thommes, “Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization,” <i>Social Science Research</i>, vol. 56, pp. 58–72, 2015, doi: <a href=\"https://doi.org/10.1016/j.ssresearch.2015.11.003\">10.1016/j.ssresearch.2015.11.003</a>.","apa":"Born, M., Akkerman, A., &#38; Thommes, K. (2015). Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization. <i>Social Science Research</i>, <i>56</i>, 58–72. <a href=\"https://doi.org/10.1016/j.ssresearch.2015.11.003\">https://doi.org/10.1016/j.ssresearch.2015.11.003</a>"},"page":"58-72","_id":"63780","language":[{"iso":"eng"}],"publisher":"Elsevier BV","user_id":"72497","doi":"10.1016/j.ssresearch.2015.11.003","volume":56,"year":"2015","title":"Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization","status":"public","author":[{"first_name":"Marieke","last_name":"Born","full_name":"Born, Marieke"},{"full_name":"Akkerman, Agnes","first_name":"Agnes","last_name":"Akkerman"},{"full_name":"Thommes, Kirsten","first_name":"Kirsten","last_name":"Thommes","id":"72497"}],"publication_identifier":{"issn":["0049-089X"]},"publication_status":"published","date_updated":"2026-01-28T09:51:16Z","intvolume":"        56"},{"volume":31,"user_id":"72497","publisher":"Elsevier BV","_id":"63779","page":"549-560","status":"public","citation":{"chicago":"Oertel, Simon, and Kirsten Thommes. “Making History: Sources of Organizational History and Its Rhetorical Construction.” <i>Scandinavian Journal of Management</i> 31, no. 4 (2015): 549–60. <a href=\"https://doi.org/10.1016/j.scaman.2015.09.001\">https://doi.org/10.1016/j.scaman.2015.09.001</a>.","short":"S. Oertel, K. Thommes, Scandinavian Journal of Management 31 (2015) 549–560.","apa":"Oertel, S., &#38; Thommes, K. (2015). Making history: Sources of organizational history and its rhetorical construction. <i>Scandinavian Journal of Management</i>, <i>31</i>(4), 549–560. <a href=\"https://doi.org/10.1016/j.scaman.2015.09.001\">https://doi.org/10.1016/j.scaman.2015.09.001</a>","ieee":"S. Oertel and K. Thommes, “Making history: Sources of organizational history and its rhetorical construction,” <i>Scandinavian Journal of Management</i>, vol. 31, no. 4, pp. 549–560, 2015, doi: <a href=\"https://doi.org/10.1016/j.scaman.2015.09.001\">10.1016/j.scaman.2015.09.001</a>.","ama":"Oertel S, Thommes K. Making history: Sources of organizational history and its rhetorical construction. <i>Scandinavian Journal of Management</i>. 2015;31(4):549-560. doi:<a href=\"https://doi.org/10.1016/j.scaman.2015.09.001\">10.1016/j.scaman.2015.09.001</a>","bibtex":"@article{Oertel_Thommes_2015, title={Making history: Sources of organizational history and its rhetorical construction}, volume={31}, DOI={<a href=\"https://doi.org/10.1016/j.scaman.2015.09.001\">10.1016/j.scaman.2015.09.001</a>}, number={4}, journal={Scandinavian Journal of Management}, publisher={Elsevier BV}, author={Oertel, Simon and Thommes, Kirsten}, year={2015}, pages={549–560} }","mla":"Oertel, Simon, and Kirsten Thommes. “Making History: Sources of Organizational History and Its Rhetorical Construction.” <i>Scandinavian Journal of Management</i>, vol. 31, no. 4, Elsevier BV, 2015, pp. 549–60, doi:<a href=\"https://doi.org/10.1016/j.scaman.2015.09.001\">10.1016/j.scaman.2015.09.001</a>."},"doi":"10.1016/j.scaman.2015.09.001","language":[{"iso":"eng"}],"intvolume":"        31","date_updated":"2026-01-28T09:50:25Z","publication_status":"published","author":[{"first_name":"Simon","last_name":"Oertel","full_name":"Oertel, Simon"},{"full_name":"Thommes, Kirsten","last_name":"Thommes","first_name":"Kirsten","id":"72497"}],"publication_identifier":{"issn":["0956-5221"]},"title":"Making history: Sources of organizational history and its rhetorical construction","year":"2015","department":[{"_id":"178"},{"_id":"184"}],"type":"journal_article","date_created":"2026-01-28T09:50:17Z","issue":"4","publication":"Scandinavian Journal of Management"},{"user_id":"477","ddc":["040"],"publisher":"Universität Paderborn","_id":"350","language":[{"iso":"eng"}],"date_updated":"2022-01-06T06:59:20Z","has_accepted_license":"1","status":"public","year":"2014","title":"The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry","author":[{"id":"18949","full_name":"Kaimann, Daniel","last_name":"Kaimann","first_name":"Daniel"},{"first_name":"Joe","last_name":"Cox","full_name":"Cox, Joe"}],"type":"report","department":[{"_id":"183"}],"file":[{"date_created":"2018-03-20T07:24:40Z","creator":"florida","content_type":"application/pdf","success":1,"file_id":"1416","file_size":739169,"access_level":"closed","file_name":"350-SSRN-id2456991.pdf","date_updated":"2018-03-20T07:24:40Z","relation":"main_file"}],"date_created":"2017-10-17T12:42:00Z","abstract":[{"text":"Customers continuously evaluate the credibility and reliability of a range of signals both separately and jointly. However, existing econometric studies pay insufficient attention to the interactions and complex combinations of these signals, and are typically limited as a result of difficulties controlling for multicollinearity and endogeneity in their data. We develop a novel theoretical approach to address these issues and study different signaling effects (i.e., word-of-mouth, brand reputation, and distribution strategy) on customer perceptions. Using data on the US video games market, we apply a fuzzy set qualitative comparative analysis (fsQCA) to account for cause-effect relationships. The results of our study address a number of key issues in the economics and management literature. First, our results support the contention that reviews from professional critics act as a signal of product quality and therefore positively influence unit sales, as do the discriminatory effects of prices and restricted age ratings. Second, we find evidence to support the use of brand extension strategies as marketing tools that create spillover effects and support the launch of new products.","lang":"eng"}],"project":[{"_id":"1","name":"SFB 901"},{"_id":"7","name":"SFB 901 - Subprojekt A3"},{"_id":"2","name":"SFB 901 - Project Area A"}],"file_date_updated":"2018-03-20T07:24:40Z","citation":{"bibtex":"@book{Kaimann_Cox_2014, title={The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry}, publisher={Universität Paderborn}, author={Kaimann, Daniel and Cox, Joe}, year={2014} }","ama":"Kaimann D, Cox J. <i>The Interaction of Signals: A Fuzzy Set Analysis of the Video Game Industry</i>. Universität Paderborn; 2014.","mla":"Kaimann, Daniel, and Joe Cox. <i>The Interaction of Signals: A Fuzzy Set Analysis of the Video Game Industry</i>. Universität Paderborn, 2014.","short":"D. Kaimann, J. Cox, The Interaction of Signals: A Fuzzy Set Analysis of the Video Game Industry, Universität Paderborn, 2014.","chicago":"Kaimann, Daniel, and Joe Cox. <i>The Interaction of Signals: A Fuzzy Set Analysis of the Video Game Industry</i>. Universität Paderborn, 2014.","ieee":"D. Kaimann and J. Cox, <i>The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry</i>. Universität Paderborn, 2014.","apa":"Kaimann, D., &#38; Cox, J. (2014). <i>The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry</i>. Universität Paderborn."}},{"project":[{"name":"SFB 901","_id":"1"},{"name":"SFB 901 - Subprojekt A3","_id":"7"},{"name":"SFB 901 - Project Area A","_id":"2"}],"supervisor":[{"full_name":"Frick, Bernd","last_name":"Frick","first_name":"Bernd"}],"citation":{"short":"F. Scheel, The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments, Universität Paderborn, 2014.","chicago":"Scheel, Friedrich. <i>The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn, 2014.","ieee":"F. Scheel, <i>The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn, 2014.","apa":"Scheel, F. (2014). <i>The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn.","bibtex":"@book{Scheel_2014, title={The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments}, publisher={Universität Paderborn}, author={Scheel, Friedrich}, year={2014} }","ama":"Scheel F. <i>The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn; 2014.","mla":"Scheel, Friedrich. <i>The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn, 2014."},"file_date_updated":"2018-03-20T07:24:10Z","department":[{"_id":"19"},{"_id":"183"}],"type":"dissertation","date_created":"2017-10-17T12:42:00Z","file":[{"file_id":"1415","success":1,"content_type":"application/pdf","file_name":"352-Diss_Veröffentlichung_Friedrich_Scheel.pdf","access_level":"closed","file_size":1609436,"relation":"main_file","date_updated":"2018-03-20T07:24:10Z","date_created":"2018-03-20T07:24:10Z","creator":"florida"}],"has_accepted_license":"1","date_updated":"2022-01-06T06:59:21Z","author":[{"full_name":"Scheel, Friedrich","first_name":"Friedrich","last_name":"Scheel"}],"year":"2014","status":"public","title":"The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments","ddc":["040"],"user_id":"477","language":[{"iso":"eng"}],"_id":"352","publisher":"Universität Paderborn"},{"publication":" Proceedings of the 39th Annual Macromarketing Conference","citation":{"ama":"Rötzmeier-Keuper J, Wünderlich N. Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability. In: <i> Proceedings of the 39th Annual Macromarketing Conference</i>. ; 2014.","bibtex":"@inproceedings{Rötzmeier-Keuper_Wünderlich_2014, title={Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability}, booktitle={ Proceedings of the 39th Annual Macromarketing Conference}, author={Rötzmeier-Keuper, Julia and Wünderlich, Nancy}, year={2014} }","mla":"Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “Customer Collectives in Healthcare: The Transformative Potential of Service to Overcome Consumer Vulnerability.” <i> Proceedings of the 39th Annual Macromarketing Conference</i>, 2014.","short":"J. Rötzmeier-Keuper, N. Wünderlich, in:  Proceedings of the 39th Annual Macromarketing Conference, 2014.","chicago":"Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “Customer Collectives in Healthcare: The Transformative Potential of Service to Overcome Consumer Vulnerability.” In <i> Proceedings of the 39th Annual Macromarketing Conference</i>, 2014.","apa":"Rötzmeier-Keuper, J., &#38; Wünderlich, N. (2014). Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability. In <i> Proceedings of the 39th Annual Macromarketing Conference</i>. London, GB.","ieee":"J. Rötzmeier-Keuper and N. Wünderlich, “Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability,” in <i> Proceedings of the 39th Annual Macromarketing Conference</i>, London, GB, 2014."},"type":"conference_abstract","department":[{"_id":"181"}],"date_created":"2018-07-11T07:41:51Z","date_updated":"2022-01-06T06:59:22Z","title":"Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability","status":"public","year":"2014","author":[{"first_name":"Julia","last_name":"Rötzmeier-Keuper","full_name":"Rötzmeier-Keuper, Julia","id":"24869"},{"id":"36392","full_name":"Wünderlich, Nancy","last_name":"Wünderlich","first_name":"Nancy"}],"conference":{"location":"London, GB","name":"39th Annual Macromarketing Conference"},"user_id":"24869","_id":"3538"},{"publication":"Proceedings of the AMA SERVSIG International Service Research Conference","citation":{"chicago":"Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “ Interdependent Relationships Between and among Service Providers and Customer Collectives.” In <i>Proceedings of the AMA SERVSIG International Service Research Conference</i>, 2014.","short":"J. Rötzmeier-Keuper, N. Wünderlich, in: Proceedings of the AMA SERVSIG International Service Research Conference, 2014.","apa":"Rötzmeier-Keuper, J., &#38; Wünderlich, N. (2014).  Interdependent Relationships Between and among Service Providers and Customer Collectives. In <i>Proceedings of the AMA SERVSIG International Service Research Conference</i>. Thessaloniki, GR.","ieee":"J. Rötzmeier-Keuper and N. Wünderlich, “ Interdependent Relationships Between and among Service Providers and Customer Collectives.,” in <i>Proceedings of the AMA SERVSIG International Service Research Conference</i>, Thessaloniki, GR, 2014.","ama":"Rötzmeier-Keuper J, Wünderlich N.  Interdependent Relationships Between and among Service Providers and Customer Collectives. In: <i>Proceedings of the AMA SERVSIG International Service Research Conference</i>. ; 2014.","bibtex":"@inproceedings{Rötzmeier-Keuper_Wünderlich_2014, title={ Interdependent Relationships Between and among Service Providers and Customer Collectives.}, booktitle={Proceedings of the AMA SERVSIG International Service Research Conference}, author={Rötzmeier-Keuper, Julia and Wünderlich, Nancy}, year={2014} }","mla":"Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “ Interdependent Relationships Between and among Service Providers and Customer Collectives.” <i>Proceedings of the AMA SERVSIG International Service Research Conference</i>, 2014."},"date_created":"2018-07-11T07:46:12Z","type":"conference_abstract","department":[{"_id":"181"}],"title":" Interdependent Relationships Between and among Service Providers and Customer Collectives.","year":"2014","status":"public","author":[{"id":"24869","last_name":"Rötzmeier-Keuper","first_name":"Julia","full_name":"Rötzmeier-Keuper, Julia"},{"first_name":"Nancy","last_name":"Wünderlich","full_name":"Wünderlich, Nancy","id":"36392"}],"conference":{"name":"AMA SERVSIG International Service Research Conference","location":"Thessaloniki, GR"},"date_updated":"2022-01-06T06:59:22Z","_id":"3541","user_id":"24869"},{"publication":"2015 AMA Winter Marketing Educators’ Conference Proceedings","citation":{"mla":"Eggert, A., et al. “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms.” <i>2015 AMA Winter Marketing Educators’ Conference Proceedings</i>, 2014.","bibtex":"@inproceedings{Eggert_Böhm_Cramer_2014, title={Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms}, booktitle={2015 AMA Winter Marketing Educators’ Conference Proceedings}, author={Eggert, A and Böhm, E and Cramer, C}, year={2014} }","ama":"Eggert A, Böhm E, Cramer C. Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms. In: <i>2015 AMA Winter Marketing Educators’ Conference Proceedings</i>. ; 2014.","ieee":"A. Eggert, E. Böhm, and C. Cramer, “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms,” in <i>2015 AMA Winter Marketing Educators’ Conference Proceedings</i>, 2014.","apa":"Eggert, A., Böhm, E., &#38; Cramer, C. (2014). Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms. In <i>2015 AMA Winter Marketing Educators’ Conference Proceedings</i>.","chicago":"Eggert, A, E Böhm, and C Cramer. “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms.” In <i>2015 AMA Winter Marketing Educators’ Conference Proceedings</i>, 2014.","short":"A. Eggert, E. Böhm, C. Cramer, in: 2015 AMA Winter Marketing Educators’ Conference Proceedings, 2014."},"type":"conference","department":[{"_id":"19"},{"_id":"180"}],"date_created":"2019-02-16T08:19:16Z","date_updated":"2022-01-06T07:03:45Z","title":"Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms","status":"public","year":"2014","author":[{"last_name":"Eggert","first_name":"A","full_name":"Eggert, A"},{"full_name":"Böhm, E","last_name":"Böhm","first_name":"E"},{"full_name":"Cramer, C","first_name":"C","last_name":"Cramer"}],"user_id":"57352","_id":"7725","language":[{"iso":"eng"}]},{"publication":"ISBM 2014 Academic Conference","citation":{"bibtex":"@inproceedings{Kanuri_Münkhoff_Scheer_2014, title={Service transition versus service infusion: Different pathways to success for service-oriented manufacturers?}, booktitle={ISBM 2014 Academic Conference}, author={Kanuri, V and Münkhoff, E and Scheer, L. K}, year={2014} }","ama":"Kanuri V, Münkhoff E, Scheer LK. Service transition versus service infusion: Different pathways to success for service-oriented manufacturers? In: <i>ISBM 2014 Academic Conference</i>. ; 2014.","mla":"Kanuri, V., et al. “Service Transition versus Service Infusion: Different Pathways to Success for Service-Oriented Manufacturers?” <i>ISBM 2014 Academic Conference</i>, 2014.","short":"V. Kanuri, E. Münkhoff, L.K. Scheer, in: ISBM 2014 Academic Conference, 2014.","chicago":"Kanuri, V, E Münkhoff, and L. K Scheer. “Service Transition versus Service Infusion: Different Pathways to Success for Service-Oriented Manufacturers?” In <i>ISBM 2014 Academic Conference</i>, 2014.","ieee":"V. Kanuri, E. Münkhoff, and L. K. Scheer, “Service transition versus service infusion: Different pathways to success for service-oriented manufacturers?,” in <i>ISBM 2014 Academic Conference</i>, 2014.","apa":"Kanuri, V., Münkhoff, E., &#38; Scheer, L. K. (2014). Service transition versus service infusion: Different pathways to success for service-oriented manufacturers? In <i>ISBM 2014 Academic Conference</i>."},"type":"conference","department":[{"_id":"19"},{"_id":"180"}],"date_created":"2019-02-16T08:31:06Z","date_updated":"2022-01-06T07:03:45Z","year":"2014","status":"public","title":"Service transition versus service infusion: Different pathways to success for service-oriented manufacturers?","author":[{"first_name":"V","last_name":"Kanuri","full_name":"Kanuri, V"},{"full_name":"Münkhoff, E","first_name":"E","last_name":"Münkhoff"},{"first_name":"L. K","last_name":"Scheer","full_name":"Scheer, L. K"}],"user_id":"57352","language":[{"iso":"eng"}],"_id":"7727"},{"_id":"7728","language":[{"iso":"eng"}],"user_id":"57352","author":[{"last_name":"Eggert","first_name":"A","full_name":"Eggert, A"},{"full_name":"Haas, A","last_name":"Haas","first_name":"A"},{"last_name":"Terho","first_name":"H","full_name":"Terho, H"},{"last_name":"Ulaga","first_name":"W","full_name":"Ulaga, W"},{"full_name":"Münkhoff, E","last_name":"Münkhoff","first_name":"E"}],"title":"Selling value in business markets: Why a powerful idea often fails","year":"2014","status":"public","date_updated":"2022-01-06T07:03:45Z","date_created":"2019-02-16T08:40:38Z","department":[{"_id":"19"},{"_id":"180"}],"type":"conference","citation":{"ama":"Eggert A, Haas A, Terho H, Ulaga W, Münkhoff E. Selling value in business markets: Why a powerful idea often fails. In: <i>ISBM 2014 Academic Conference</i>. ; 2014.","bibtex":"@inproceedings{Eggert_Haas_Terho_Ulaga_Münkhoff_2014, title={Selling value in business markets: Why a powerful idea often fails}, booktitle={ISBM 2014 Academic Conference}, author={Eggert, A and Haas, A and Terho, H and Ulaga, W and Münkhoff, E}, year={2014} }","mla":"Eggert, A., et al. “Selling Value in Business Markets: Why a Powerful Idea Often Fails.” <i>ISBM 2014 Academic Conference</i>, 2014.","short":"A. Eggert, A. Haas, H. Terho, W. Ulaga, E. Münkhoff, in: ISBM 2014 Academic Conference, 2014.","chicago":"Eggert, A, A Haas, H Terho, W Ulaga, and E Münkhoff. “Selling Value in Business Markets: Why a Powerful Idea Often Fails.” In <i>ISBM 2014 Academic Conference</i>, 2014.","apa":"Eggert, A., Haas, A., Terho, H., Ulaga, W., &#38; Münkhoff, E. (2014). Selling value in business markets: Why a powerful idea often fails. In <i>ISBM 2014 Academic Conference</i>.","ieee":"A. Eggert, A. Haas, H. Terho, W. Ulaga, and E. Münkhoff, “Selling value in business markets: Why a powerful idea often fails,” in <i>ISBM 2014 Academic Conference</i>, 2014."},"publication":"ISBM 2014 Academic Conference"},{"type":"conference","department":[{"_id":"19"},{"_id":"180"}],"date_created":"2019-02-16T09:04:33Z","publication":"ISBM 2014 Academic Conference","citation":{"mla":"Ritter, T., et al. “The Corporate Marketing Department - Between Value and Vanish.” <i>ISBM 2014 Academic Conference</i>, 2014.","bibtex":"@inproceedings{Ritter_Eggert_Münkhoff_Ulaga_2014, title={The corporate marketing department - Between value and vanish}, booktitle={ISBM 2014 Academic Conference}, author={Ritter, T and Eggert, A and Münkhoff, E and Ulaga, W}, year={2014} }","ama":"Ritter T, Eggert A, Münkhoff E, Ulaga W. The corporate marketing department - Between value and vanish. In: <i>ISBM 2014 Academic Conference</i>. ; 2014.","ieee":"T. Ritter, A. Eggert, E. Münkhoff, and W. Ulaga, “The corporate marketing department - Between value and vanish,” in <i>ISBM 2014 Academic Conference</i>, 2014.","apa":"Ritter, T., Eggert, A., Münkhoff, E., &#38; Ulaga, W. (2014). The corporate marketing department - Between value and vanish. In <i>ISBM 2014 Academic Conference</i>.","chicago":"Ritter, T, A Eggert, E Münkhoff, and W Ulaga. “The Corporate Marketing Department - Between Value and Vanish.” In <i>ISBM 2014 Academic Conference</i>, 2014.","short":"T. Ritter, A. Eggert, E. Münkhoff, W. Ulaga, in: ISBM 2014 Academic Conference, 2014."},"user_id":"57352","language":[{"iso":"eng"}],"_id":"7729","date_updated":"2022-01-06T07:03:45Z","title":"The corporate marketing department - Between value and vanish","status":"public","year":"2014","author":[{"last_name":"Ritter","first_name":"T","full_name":"Ritter, T"},{"full_name":"Eggert, A","last_name":"Eggert","first_name":"A"},{"last_name":"Münkhoff","first_name":"E","full_name":"Münkhoff, E"},{"first_name":"W","last_name":"Ulaga","full_name":"Ulaga, W"}]},{"status":"public","title":"Service transition: A viable option for manufacturing companies with declining financial performance?","year":"2014","author":[{"full_name":"Eggert, A","last_name":"Eggert","first_name":"A"},{"full_name":"Münkhoff, E","last_name":"Münkhoff","first_name":"E"},{"last_name":"Thiesbrummel","first_name":"C","full_name":"Thiesbrummel, C"}],"date_updated":"2022-01-06T07:03:45Z","language":[{"iso":"eng"}],"_id":"7730","user_id":"57352","publication":"Proceedings of the 43rd European Marketing Academy (EMAC) Conference","citation":{"mla":"Eggert, A., et al. “Service Transition: A Viable Option for Manufacturing Companies with Declining Financial Performance?” <i>Proceedings of the 43rd European Marketing Academy (EMAC) Conference</i>, 2014.","bibtex":"@inproceedings{Eggert_Münkhoff_Thiesbrummel_2014, title={Service transition: A viable option for manufacturing companies with declining financial performance?}, booktitle={Proceedings of the 43rd European Marketing Academy (EMAC) Conference}, author={Eggert, A and Münkhoff, E and Thiesbrummel, C}, year={2014} }","ama":"Eggert A, Münkhoff E, Thiesbrummel C. Service transition: A viable option for manufacturing companies with declining financial performance? In: <i>Proceedings of the 43rd European Marketing Academy (EMAC) Conference</i>. ; 2014.","ieee":"A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Service transition: A viable option for manufacturing companies with declining financial performance?,” in <i>Proceedings of the 43rd European Marketing Academy (EMAC) Conference</i>, 2014.","apa":"Eggert, A., Münkhoff, E., &#38; Thiesbrummel, C. (2014). Service transition: A viable option for manufacturing companies with declining financial performance? In <i>Proceedings of the 43rd European Marketing Academy (EMAC) Conference</i>.","chicago":"Eggert, A, E Münkhoff, and C Thiesbrummel. “Service Transition: A Viable Option for Manufacturing Companies with Declining Financial Performance?” In <i>Proceedings of the 43rd European Marketing Academy (EMAC) Conference</i>, 2014.","short":"A. Eggert, E. Münkhoff, C. Thiesbrummel, in: Proceedings of the 43rd European Marketing Academy (EMAC) Conference, 2014."},"date_created":"2019-02-16T09:07:12Z","type":"conference","department":[{"_id":"19"},{"_id":"180"}]},{"date_created":"2019-02-16T09:14:53Z","department":[{"_id":"19"},{"_id":"180"}],"type":"conference","citation":{"ieee":"H. Terho, A. Eggert, W. Ulaga, and A. Haas, “Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities,” in <i>2014 AMA Winter Marketing Educators’ Proceedings</i>, 2014.","apa":"Terho, H., Eggert, A., Ulaga, W., &#38; Haas, A. (2014). Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities. In <i>2014 AMA Winter Marketing Educators’ Proceedings</i>.","chicago":"Terho, H, A Eggert, W Ulaga, and A Haas. “Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities.” In <i>2014 AMA Winter Marketing Educators’ Proceedings</i>, 2014.","short":"H. Terho, A. Eggert, W. Ulaga, A. Haas, in: 2014 AMA Winter Marketing Educators’ Proceedings, 2014.","mla":"Terho, H., et al. “Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities.” <i>2014 AMA Winter Marketing Educators’ Proceedings</i>, 2014.","bibtex":"@inproceedings{Terho_Eggert_Ulaga_Haas_2014, title={Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities}, booktitle={2014 AMA Winter Marketing Educators’ Proceedings}, author={Terho, H and Eggert, A and Ulaga, W and Haas, A}, year={2014} }","ama":"Terho H, Eggert A, Ulaga W, Haas A. Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities. In: <i>2014 AMA Winter Marketing Educators’ Proceedings</i>. ; 2014."},"publication":"2014 AMA Winter Marketing Educators’ Proceedings","_id":"7731","language":[{"iso":"eng"}],"user_id":"57352","author":[{"full_name":"Terho, H","first_name":"H","last_name":"Terho"},{"full_name":"Eggert, A","first_name":"A","last_name":"Eggert"},{"full_name":"Ulaga, W","last_name":"Ulaga","first_name":"W"},{"first_name":"A","last_name":"Haas","full_name":"Haas, A"}],"year":"2014","title":"Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities","status":"public","date_updated":"2022-01-06T07:03:45Z"}]