[{"language":[{"iso":"eng"}],"article_type":"original","intvolume":"        90","publication_status":"published","date_updated":"2022-01-06T07:02:37Z","author":[{"first_name":"Jan H","last_name":"Schumann","full_name":"Schumann, Jan H"},{"id":"36392","last_name":"Wünderlich","first_name":"Nancy","full_name":"Wünderlich, Nancy"},{"first_name":"Heiner","last_name":"Evanschitzky","full_name":"Evanschitzky, Heiner"}],"title":"Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.","year":"2014","department":[{"_id":"181"}],"type":"journal_article","keyword":["Service failure","Spillover effects","Buffering effect","Coalition loyalty program"],"date_created":"2018-11-16T09:23:24Z","abstract":[{"lang":"eng","text":"Coalition loyalty programs are on the rise, yet few studies investigate the impact of service failures in such programs. Using data from a retail context, the authors show that a program partner deemed responsible for a service failure suffers negative customer responses. However, customers’ perceptions of the benefits of the coalition loyalty program buffer these consequences. Perhaps most importantly, when customers perceive the program's special treatment benefits as low, direct and indirect spillover effects occur, such that a service failure by one program partner has a negative effect on customer loyalty toward the program itself."}],"issue":"1","publication":"Journal of Retailing","volume":90,"user_id":"37741","publisher":"Elsevier","_id":"5714","page":"111-118","status":"public","citation":{"ieee":"J. H. Schumann, N. Wünderlich, and H. Evanschitzky, “Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.,” <i>Journal of Retailing</i>, vol. 90, no. 1, pp. 111–118, 2014.","apa":"Schumann, J. H., Wünderlich, N., &#38; Evanschitzky, H. (2014). Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits. <i>Journal of Retailing</i>, <i>90</i>(1), 111–118.","chicago":"Schumann, Jan H, Nancy Wünderlich, and Heiner Evanschitzky. “Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.” <i>Journal of Retailing</i> 90, no. 1 (2014): 111–18.","short":"J.H. Schumann, N. Wünderlich, H. Evanschitzky, Journal of Retailing 90 (2014) 111–118.","mla":"Schumann, Jan H., et al. “Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.” <i>Journal of Retailing</i>, vol. 90, no. 1, Elsevier, 2014, pp. 111–18.","bibtex":"@article{Schumann_Wünderlich_Evanschitzky_2014, title={Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.}, volume={90}, number={1}, journal={Journal of Retailing}, publisher={Elsevier}, author={Schumann, Jan H and Wünderlich, Nancy and Evanschitzky, Heiner}, year={2014}, pages={111–118} }","ama":"Schumann JH, Wünderlich N, Evanschitzky H. Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits. <i>Journal of Retailing</i>. 2014;90(1):111-118."}},{"project":[{"name":"SFB 901","_id":"1"},{"_id":"8","name":"SFB 901 - Subprojekt A4"},{"name":"SFB 901 - Project Area A","_id":"2"}],"citation":{"mla":"Mir Djawadi, Behnud, et al. “Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.” <i>Value in Health</i>, no. 8, Elsevier, 2014, pp. 814–22, doi:<a href=\"https://doi.org/10.1016/j.jval.2014.08.2669\">10.1016/j.jval.2014.08.2669</a>.","bibtex":"@article{Mir Djawadi_Fahr_Turk_2014, title={Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change}, DOI={<a href=\"https://doi.org/10.1016/j.jval.2014.08.2669\">10.1016/j.jval.2014.08.2669</a>}, number={8}, journal={Value in Health}, publisher={Elsevier}, author={Mir Djawadi, Behnud and Fahr, Rene and Turk, Florian}, year={2014}, pages={814–822} }","ama":"Mir Djawadi B, Fahr R, Turk F. Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change. <i>Value in Health</i>. 2014;(8):814-822. doi:<a href=\"https://doi.org/10.1016/j.jval.2014.08.2669\">10.1016/j.jval.2014.08.2669</a>","ieee":"B. Mir Djawadi, R. Fahr, and F. Turk, “Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change,” <i>Value in Health</i>, no. 8, pp. 814–822, 2014.","apa":"Mir Djawadi, B., Fahr, R., &#38; Turk, F. (2014). Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change. <i>Value in Health</i>, (8), 814–822. <a href=\"https://doi.org/10.1016/j.jval.2014.08.2669\">https://doi.org/10.1016/j.jval.2014.08.2669</a>","chicago":"Mir Djawadi, Behnud, Rene Fahr, and Florian Turk. “Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.” <i>Value in Health</i>, no. 8 (2014): 814–22. <a href=\"https://doi.org/10.1016/j.jval.2014.08.2669\">https://doi.org/10.1016/j.jval.2014.08.2669</a>.","short":"B. Mir Djawadi, R. Fahr, F. Turk, Value in Health (2014) 814–822."},"file_date_updated":"2018-11-02T15:44:35Z","ddc":["000"],"user_id":"477","publisher":"Elsevier","_id":"444","page":"814-822","has_accepted_license":"1","status":"public","department":[{"_id":"179"}],"type":"journal_article","date_created":"2017-10-17T12:42:18Z","file":[{"date_created":"2018-11-02T15:44:35Z","creator":"ups","success":1,"content_type":"application/pdf","file_id":"5311","date_updated":"2018-11-02T15:44:35Z","relation":"main_file","file_size":716934,"access_level":"closed","file_name":"DjawadiFahr.pdf"}],"abstract":[{"text":"BackgroundMedical nonpersistence is a worldwide problem of striking magnitude. Although many fields of studies including epidemiology, sociology, and psychology try to identify determinants for medical nonpersistence, comprehensive research to explain medical nonpersistence from an economics perspective is rather scarce.ObjectivesThe aim of the study was to develop a conceptual framework that augments standard economic choice theory with psychological concepts of behavioral economics to understand how patients’ preferences for discontinuing with therapy arise over the course of the medical treatment. The availability of such a framework allows the targeted design of mechanisms for intervention strategies.MethodsOur conceptual framework models the patient as an active economic agent who evaluates the benefits and costs for continuing with therapy. We argue that a combination of loss aversion and mental accounting operations explains why patients discontinue with therapy at a specific point in time. We designed a randomized laboratory economic experiment with a student subject pool to investigate the behavioral predictions.ResultsSubjects continue with therapy as long as experienced utility losses have to be compensated. As soon as previous losses are evened out, subjects perceive the marginal benefit of persistence lower than in the beginning of the treatment. Consequently, subjects start to discontinue with therapy.ConclusionsOur results highlight that concepts of behavioral economics capture the dynamic structure of medical nonpersistence better than does standard economic choice theory. We recommend that behavioral economics should be a mandatory part of the development of possible intervention strategies aimed at improving patients’ compliance and persistence behavior.","lang":"eng"}],"issue":"8","publication":"Value in Health","doi":"10.1016/j.jval.2014.08.2669","language":[{"iso":"eng"}],"date_updated":"2022-01-06T07:01:04Z","author":[{"first_name":"Behnud","last_name":"Mir Djawadi","orcid":"0000-0002-6271-5912","full_name":"Mir Djawadi, Behnud","id":"26032"},{"id":"111","full_name":"Fahr, Rene","first_name":"Rene","last_name":"Fahr"},{"full_name":"Turk, Florian","last_name":"Turk","first_name":"Florian"}],"title":"Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change","year":"2014"},{"date_created":"2018-10-25T09:35:42Z","department":[{"_id":"180"}],"type":"journal_article","citation":{"mla":"Eggert, Andreas, et al. “Revenue and Profit Implications of Industrial Service Strategies.” <i>Journal of Service Research</i>, no. 1, 2014, pp. 23--39.","bibtex":"@article{Eggert_Hogreve_Ulaga_Muenkhoff_2014, title={Revenue and profit implications of industrial service strategies}, number={1}, journal={Journal of Service Research}, author={Eggert, Andreas and Hogreve, Jens and Ulaga, Wolfgang and Muenkhoff, Eva}, year={2014}, pages={23--39} }","ama":"Eggert A, Hogreve J, Ulaga W, Muenkhoff E. Revenue and profit implications of industrial service strategies. <i>Journal of Service Research</i>. 2014;(1):23--39.","ieee":"A. Eggert, J. Hogreve, W. Ulaga, and E. Muenkhoff, “Revenue and profit implications of industrial service strategies,” <i>Journal of Service Research</i>, no. 1, pp. 23--39, 2014.","apa":"Eggert, A., Hogreve, J., Ulaga, W., &#38; Muenkhoff, E. (2014). Revenue and profit implications of industrial service strategies. <i>Journal of Service Research</i>, (1), 23--39.","chicago":"Eggert, Andreas, Jens Hogreve, Wolfgang Ulaga, and Eva Muenkhoff. “Revenue and Profit Implications of Industrial Service Strategies.” <i>Journal of Service Research</i>, no. 1 (2014): 23--39.","short":"A. Eggert, J. Hogreve, W. Ulaga, E. Muenkhoff, Journal of Service Research (2014) 23--39."},"publication":"Journal of Service Research","issue":"1","_id":"4850","page":"23--39","user_id":"57352","author":[{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"full_name":"Hogreve, Jens","first_name":"Jens","last_name":"Hogreve"},{"first_name":"Wolfgang","last_name":"Ulaga","full_name":"Ulaga, Wolfgang"},{"full_name":"Muenkhoff, Eva","last_name":"Muenkhoff","first_name":"Eva"}],"year":"2014","status":"public","title":"Revenue and profit implications of industrial service strategies","date_updated":"2022-01-06T07:01:27Z"},{"citation":{"bibtex":"@article{Djawadi_Fahr_Turk_2014, title={“Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change”}, volume={17}, number={8}, journal={Value in Health}, author={Djawadi, Behnud Mir and Fahr, Rene and Turk, Florian}, year={2014}, pages={814–822} }","chicago":"Djawadi, Behnud Mir, Rene Fahr, and Florian Turk. “‘Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.’” <i>Value in Health</i> 17, no. 8 (2014): 814–22.","short":"B.M. Djawadi, R. Fahr, F. Turk, Value in Health 17 (2014) 814–822.","ama":"Djawadi BM, Fahr R, Turk F. “Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.” <i>Value in Health</i>. 2014;17(8):814-822.","ieee":"B. M. Djawadi, R. Fahr, and F. Turk, “‘Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change,’” <i>Value in Health</i>, vol. 17, no. 8, pp. 814–822, 2014.","apa":"Djawadi, B. M., Fahr, R., &#38; Turk, F. (2014). “Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.” <i>Value in Health</i>, <i>17</i>(8), 814–822.","mla":"Djawadi, Behnud Mir, et al. “‘Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.’” <i>Value in Health</i>, vol. 17, no. 8, 2014, pp. 814–22."},"publication":"Value in Health","issue":"8","department":[{"_id":"178"},{"_id":"179"}],"type":"journal_article","date_created":"2018-10-26T07:08:21Z","date_updated":"2022-01-06T07:01:28Z","author":[{"first_name":"Behnud Mir","last_name":"Djawadi","full_name":"Djawadi, Behnud Mir"},{"last_name":"Fahr","first_name":"Rene","full_name":"Fahr, Rene","id":"111"},{"first_name":"Florian","last_name":"Turk","full_name":"Turk, Florian"}],"year":"2014","title":"\"Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change\"","status":"public","volume":"17 ","user_id":"69384","_id":"4872","page":"814-822"},{"author":[{"last_name":"Janssen","first_name":"Elmar","full_name":"Janssen, Elmar"},{"first_name":"Rene","last_name":"Fahr","full_name":"Fahr, Rene","id":"111"}],"status":"public","title":"The Wage Effects of Social Norms-Evidence of Deviations from Peers' Body Mass in Europe","year":"2014","date_updated":"2022-01-06T07:01:29Z","_id":"4922","user_id":"69384","citation":{"short":"E. Janssen, R. Fahr, The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe, 2014.","chicago":"Janssen, Elmar, and Rene Fahr. <i>The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe</i>, 2014.","ieee":"E. Janssen and R. Fahr, <i>The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe</i>. 2014.","apa":"Janssen, E., &#38; Fahr, R. (2014). <i>The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe</i>.","bibtex":"@book{Janssen_Fahr_2014, title={The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe}, author={Janssen, Elmar and Fahr, Rene}, year={2014} }","ama":"Janssen E, Fahr R. <i>The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe</i>.; 2014.","mla":"Janssen, Elmar, and Rene Fahr. <i>The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe</i>. 2014."},"date_created":"2018-10-26T09:02:18Z","department":[{"_id":"178"},{"_id":"179"}],"type":"report"},{"user_id":"69384","page":"47","_id":"4970","date_updated":"2022-01-06T07:01:32Z","status":"public","year":"2014","title":"The internal market and the consumer: what consumers actually choose","author":[{"first_name":"Kirsten","last_name":"Thommes","full_name":"Thommes, Kirsten","id":"72497"},{"last_name":"Faure","first_name":"Michael","full_name":"Faure, Michael"},{"last_name":"Heine","first_name":"Klaus","full_name":"Heine, Klaus"}],"type":"journal_article","department":[{"_id":"178"},{"_id":"184"}],"date_created":"2018-10-29T09:11:09Z","publication":"Colum. J. Eur. L.","citation":{"ama":"Thommes K, Faure M, Heine K. The internal market and the consumer: what consumers actually choose. <i>Colum J Eur L</i>. 2014:47.","bibtex":"@article{Thommes_Faure_Heine_2014, title={The internal market and the consumer: what consumers actually choose}, journal={Colum. J. Eur. L.}, author={Thommes, Kirsten and Faure, Michael and Heine, Klaus}, year={2014}, pages={47} }","mla":"Thommes, Kirsten, et al. “The Internal Market and the Consumer: What Consumers Actually Choose.” <i>Colum. J. Eur. L.</i>, 2014, p. 47.","chicago":"Thommes, Kirsten, Michael Faure, and Klaus Heine. “The Internal Market and the Consumer: What Consumers Actually Choose.” <i>Colum. J. Eur. L.</i>, 2014, 47.","short":"K. Thommes, M. Faure, K. Heine, Colum. J. Eur. L. (2014) 47.","apa":"Thommes, K., Faure, M., &#38; Heine, K. (2014). The internal market and the consumer: what consumers actually choose. <i>Colum. J. Eur. L.</i>, 47.","ieee":"K. Thommes, M. Faure, and K. Heine, “The internal market and the consumer: what consumers actually choose,” <i>Colum. J. Eur. L.</i>, p. 47, 2014."}},{"page":"348--367","_id":"4971","user_id":"69384","year":"2014","status":"public","title":"The dark side of solidarity: social norms and social relations in the aftermath of strikes","author":[{"id":"72497","full_name":"Thommes, Kirsten","first_name":"Kirsten","last_name":"Thommes"},{"full_name":"Akkerman, Agnes","first_name":"Agnes","last_name":"Akkerman"},{"first_name":"Ren{\\'e}","last_name":"Torenvlied","full_name":"Torenvlied, Ren{\\'e}"},{"last_name":"Born","first_name":"Marieke","full_name":"Born, Marieke"}],"date_updated":"2022-01-06T07:01:32Z","date_created":"2018-10-29T09:12:12Z","type":"journal_article","department":[{"_id":"178"},{"_id":"184"}],"issue":"4","publication":"Industrial relations journal","citation":{"bibtex":"@article{Thommes_Akkerman_Torenvlied_Born_2014, title={The dark side of solidarity: social norms and social relations in the aftermath of strikes}, number={4}, journal={Industrial relations journal}, author={Thommes, Kirsten and Akkerman, Agnes and Torenvlied, Ren{\\’e} and Born, Marieke}, year={2014}, pages={348--367} }","ama":"Thommes K, Akkerman A, Torenvlied R, Born M. The dark side of solidarity: social norms and social relations in the aftermath of strikes. <i>Industrial relations journal</i>. 2014;(4):348--367.","mla":"Thommes, Kirsten, et al. “The Dark Side of Solidarity: Social Norms and Social Relations in the Aftermath of Strikes.” <i>Industrial Relations Journal</i>, no. 4, 2014, pp. 348--367.","short":"K. Thommes, A. Akkerman, R. Torenvlied, M. Born, Industrial Relations Journal (2014) 348--367.","chicago":"Thommes, Kirsten, Agnes Akkerman, Ren{\\’e} Torenvlied, and Marieke Born. “The Dark Side of Solidarity: Social Norms and Social Relations in the Aftermath of Strikes.” <i>Industrial Relations Journal</i>, no. 4 (2014): 348--367.","ieee":"K. Thommes, A. Akkerman, R. Torenvlied, and M. Born, “The dark side of solidarity: social norms and social relations in the aftermath of strikes,” <i>Industrial relations journal</i>, no. 4, pp. 348--367, 2014.","apa":"Thommes, K., Akkerman, A., Torenvlied, R., &#38; Born, M. (2014). The dark side of solidarity: social norms and social relations in the aftermath of strikes. <i>Industrial Relations Journal</i>, (4), 348--367."}},{"user_id":"57352","volume":7,"page":"312–328","_id":"7426","language":[{"iso":"eng"}],"date_updated":"2022-01-06T07:03:37Z","intvolume":"         7","status":"public","year":"2014","title":"Embracing complex causality with the QCA method: An invitation","author":[{"full_name":"Schneider, M","last_name":"Schneider","first_name":"M"},{"full_name":"Eggert, A","last_name":"Eggert","first_name":"A"}],"type":"journal_article","department":[{"_id":"19"},{"_id":"180"}],"date_created":"2019-02-04T10:30:02Z","publication":"Journal of Business Market Management","issue":"1","citation":{"short":"M. Schneider, A. Eggert, Journal of Business Market Management 7 (2014) 312–328.","chicago":"Schneider, M, and A Eggert. “Embracing Complex Causality with the QCA Method: An Invitation.” <i>Journal of Business Market Management</i> 7, no. 1 (2014): 312–328.","ieee":"M. Schneider and A. Eggert, “Embracing complex causality with the QCA method: An invitation,” <i>Journal of Business Market Management</i>, vol. 7, no. 1, pp. 312–328, 2014.","apa":"Schneider, M., &#38; Eggert, A. (2014). Embracing complex causality with the QCA method: An invitation. <i>Journal of Business Market Management</i>, <i>7</i>(1), 312–328.","bibtex":"@article{Schneider_Eggert_2014, title={Embracing complex causality with the QCA method: An invitation}, volume={7}, number={1}, journal={Journal of Business Market Management}, author={Schneider, M and Eggert, A}, year={2014}, pages={312–328} }","ama":"Schneider M, Eggert A. Embracing complex causality with the QCA method: An invitation. <i>Journal of Business Market Management</i>. 2014;7(1):312–328.","mla":"Schneider, M., and A. Eggert. “Embracing Complex Causality with the QCA Method: An Invitation.” <i>Journal of Business Market Management</i>, vol. 7, no. 1, 2014, pp. 312–328."}},{"type":"journal_article","department":[{"_id":"19"},{"_id":"180"}],"date_created":"2019-02-04T10:35:58Z","publication":"Journal of Business Market Management","issue":"3","citation":{"ieee":"A. Eggert, C. Thiesbrummel, and C. Deutscher, “Differential effects of product and service innovations on the financial performance of industrial firms,” <i>Journal of Business Market Management</i>, vol. 7, no. 3, pp. 380–405, 2014.","apa":"Eggert, A., Thiesbrummel, C., &#38; Deutscher, C. (2014). Differential effects of product and service innovations on the financial performance of industrial firms. <i>Journal of Business Market Management</i>, <i>7</i>(3), 380–405.","chicago":"Eggert, A, C Thiesbrummel, and C Deutscher. “Differential Effects of Product and Service Innovations on the Financial Performance of Industrial Firms.” <i>Journal of Business Market Management</i> 7, no. 3 (2014): 380–405.","short":"A. Eggert, C. Thiesbrummel, C. Deutscher, Journal of Business Market Management 7 (2014) 380–405.","mla":"Eggert, A., et al. “Differential Effects of Product and Service Innovations on the Financial Performance of Industrial Firms.” <i>Journal of Business Market Management</i>, vol. 7, no. 3, 2014, pp. 380–405.","bibtex":"@article{Eggert_Thiesbrummel_Deutscher_2014, title={Differential effects of product and service innovations on the financial performance of industrial firms}, volume={7}, number={3}, journal={Journal of Business Market Management}, author={Eggert, A and Thiesbrummel, C and Deutscher, C}, year={2014}, pages={380–405} }","ama":"Eggert A, Thiesbrummel C, Deutscher C. Differential effects of product and service innovations on the financial performance of industrial firms. <i>Journal of Business Market Management</i>. 2014;7(3):380-405."},"user_id":"57352","volume":7,"page":"380-405","_id":"7428","language":[{"iso":"eng"}],"date_updated":"2022-01-06T07:03:37Z","intvolume":"         7","status":"public","year":"2014","title":"Differential effects of product and service innovations on the financial performance of industrial firms","author":[{"full_name":"Eggert, A","last_name":"Eggert","first_name":"A"},{"last_name":"Thiesbrummel","first_name":"C","full_name":"Thiesbrummel, C"},{"last_name":"Deutscher","first_name":"C","full_name":"Deutscher, C"}]},{"citation":{"bibtex":"@book{Steinhoff_2014, place={Wiesbaden}, title={ Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse}, publisher={Springer Gabler}, year={2014} }","short":"L. Steinhoff, ed.,  Loyalitätswirkung Des Geschenkten Bevorzugten Kundenstatus – Eine Theoretische Und Empirisch-Experimentelle Analyse, Springer Gabler, Wiesbaden, 2014.","ama":"Steinhoff L, ed. <i> Loyalitätswirkung Des Geschenkten Bevorzugten Kundenstatus – Eine Theoretische Und Empirisch-Experimentelle Analyse</i>. Wiesbaden: Springer Gabler; 2014.","chicago":"Steinhoff, Lena, ed. <i> Loyalitätswirkung Des Geschenkten Bevorzugten Kundenstatus – Eine Theoretische Und Empirisch-Experimentelle Analyse</i>. Wiesbaden: Springer Gabler, 2014.","ieee":"L. Steinhoff, Ed., <i> Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse</i>. Wiesbaden: Springer Gabler, 2014.","apa":"Steinhoff, L. (Ed.). (2014). <i> Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse</i>. Wiesbaden: Springer Gabler.","mla":"Steinhoff, Lena, editor. <i> Loyalitätswirkung Des Geschenkten Bevorzugten Kundenstatus – Eine Theoretische Und Empirisch-Experimentelle Analyse</i>. Springer Gabler, 2014."},"place":"Wiesbaden","date_created":"2019-02-04T11:15:41Z","department":[{"_id":"19"},{"_id":"180"}],"type":"book_editor","title":" Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse","status":"public","year":"2014","date_updated":"2022-01-06T07:03:38Z","_id":"7435","language":[{"iso":"eng"}],"publisher":"Springer Gabler","editor":[{"full_name":"Steinhoff, Lena","first_name":"Lena","last_name":"Steinhoff"}],"user_id":"57352"},{"date_updated":"2022-01-06T07:00:32Z","has_accepted_license":"1","status":"public","year":"2014","title":"Gender and ethnic discrimination in hiring : evidence from field experiments in the German labor market","author":[{"full_name":"Kolle, Andre","first_name":"Andre","last_name":"Kolle"}],"ddc":["040"],"user_id":"477","language":[{"iso":"eng"}],"_id":"419","publisher":"Universität Paderborn","abstract":[{"text":"The present thesis investigates the prevalence of and the reasons for hiring discrimination against women and ethnic Turks in the German labor market. Subsequent to a discussion of how to reveal discrimination, the literature on wage and employment differences inside and outside the German labor market is reviewed. Afterwards, different (economic) theories explaining inequalities in labor markets are presented. In the empirical analyses a field experiment - the so called correspondence testing - is conducted where matched pairs of (fictitious) male and female as well as German-named and Turkish-named applicants respond to, respectively, 656 and 608 (real) apprenticeship offers in predominantly male-dominated jobs. Descriptive results and econometric analyses using probit regressions on various model specifications indicate that the female applicant has a 19 percent lower callback probability compared to her male counterpart. However, differential treatment is both job- and firm-type driven. While callback rates are not statistically different from zero in female-dominated and “gender-neutral” occupations, they prevail in jobs where men are overrepresented. Furthermore, discrimination is restricted to late recruiters, i.e., companies that advertise their vacancies right before the apprenticeship is supposed to start. Similar conclusions can be drawn from the study investigating ethnic discrimination. The 32 percent lower callback probability of the Turkish-named applicant decreases if early rather than late recruiters are addressed. Apart from that, comparing response and callback rates to the candidates using different experimental designs, i.e., sending out single versus pairs of applications, yields no statistically significant differences demonstrating the unbiasedness of the correspondence approach.","lang":"eng"}],"project":[{"name":"SFB 901","_id":"1"},{"name":"SFB 901 - Subprojekt A3","_id":"7"},{"_id":"2","name":"SFB 901 - Project Area A"}],"file_date_updated":"2018-03-16T11:33:05Z","supervisor":[{"full_name":"Frick, Bernd","first_name":"Bernd","last_name":"Frick"}],"citation":{"chicago":"Kolle, Andre. <i>Gender and Ethnic Discrimination in Hiring : Evidence from Field Experiments in the German Labor Market</i>. Universität Paderborn, 2014.","short":"A. Kolle, Gender and Ethnic Discrimination in Hiring : Evidence from Field Experiments in the German Labor Market, Universität Paderborn, 2014.","ieee":"A. 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