TY - JOUR
AU - Lammert, Olesja
AU - Richter, Birte
AU - Schütze, Christian
AU - Thommes, Kirsten
AU - Wrede, Britta
ID - 52202
JF - Frontiers in Behavioral Economics
TI - Humans in XAI: Increased Reliance in Decision-Making Under Uncertainty by Using Explanation Strategies
ER -
TY - CONF
AU - Garnefeld, I.
AU - Böhm, Eva
AU - Hanf, L.
AU - Helm, S.
ID - 46665
T2 - 2023 AMA Summer Academic Conference, San Francisco, CA
TI - Unboxing video effectiveness – Does speech matter?
ER -
TY - CONF
AU - Kessing, K.
AU - Garnefeld, I.
AU - Böhm, Eva
ID - 46666
T2 - EMAC Annual Conference, Odense, Denmark
TI - The dark and bright side of online reviews in manufacturer online shops
ER -
TY - CONF
AU - Hanf, L.
AU - Garnefeld, I.
AU - Böhm, Eva
AU - Helm, S.
ID - 46667
T2 - EMAC Annual Conference, Odense, Denmark
TI - Stimulating engagement with unboxing videos – Does speech matter?
ER -
TY - JOUR
AB - Qualitative comparative analysis (QCA) enables researchers in international management to better understand how the impact of a single explanatory factor depends on the context of other factors. But the analytical toolbox of QCA does not include a parameter for the explanatory power of a single explanatory factor or “condition”. In this paper, we therefore reinterpret the Banzhaf power index, originally developed in cooperative game theory, to establish a goodness-of-fit parameter in QCA. The relative Banzhaf index we suggest measures the explanatory power of one condition averaged across all sufficient combinations of conditions. The paper argues that the index is especially informative in three situations that are all salient in international management and call for a context-sensitive analysis of single conditions, namely substantial limited diversity in the data, the emergence of strong INUS conditions in the analysis, and theorizing with contingency factors. The paper derives the properties of the relative Banzhaf index in QCA, demonstrates how the index can be computed easily from a rudimentary truth table, and explores its insights by revisiting selected papers in international management that apply fuzzy-set QCA. It finally suggests a three-step procedure for utilizing the relative Banzhaf index when the causal structure involves both contingency effects and configurational causation.
AU - Haake, Claus-Jochen
AU - Schneider, Martin
ID - 34114
JF - Journal of International Management
KW - Qualitative comparative analysis
KW - Banzhaf power index
KW - causality
KW - explanatory power
TI - Playing games with QCA: Measuring the explanatory power of single conditions with the Banzhaf index
ER -
TY - JOUR
AB -
Purpose
This study aims to conceptually propose and empirically validate a path perspective on the servitization process of manufacturing firms. It identifies a customer and an outcome path to servitization, sheds light on the pivotal role of digital technology usage for both value-creating paths and explores their financial and relational performance outcomes.
Design/methodology/approach
The authors use a mixed-method approach, combining a qualitative study with a cross-sectional survey in the USA, the UK and Germany.
Findings
Manufacturing firms choose between two generic paths to servitization, a customer and an outcome path. Digital technology usage is equally important for both value-creating paths. Progress on the outcome path has a positive effect on firms’ financial performance, whereas the customer path has an indirect effect only, fully mediated by firms’ relational performance. Customer tenure and customer’s open-mindedness are contingency variables in the digital technology usage – servitization path – firm performance framework.
Research limitations/implications
A path perspective is useful to conceptualize the servitization processes in manufacturing industries. Future research should investigate the sequential choice of servitization paths and explore its drivers and performance outcomes.
Practical implications
To create and claim superior value for their customers, managers can choose between two servitization paths, leading to differential performance outcomes. While digital technology usage is key to progress on both paths, it is particularly effective for newly acquired customers on the customer path. Suppliers should target their value-creating service offerings at open-minded customer firms to reap their full performance potential.
Originality/value
Propose and empirically validate a path-perspective on servitization. Understand the pivotal importance of digital technology usage for both servitization paths.
AU - Harrmann, Lisa Katharina
AU - Eggert, Andreas
AU - Böhm, Eva
ID - 46642
IS - 3
JF - European Journal of Marketing
KW - Marketing
SN - 0309-0566
TI - Digital technology usage as a driver of servitization paths in manufacturing industries
VL - 57
ER -
TY - JOUR
AU - Schneider, Martin
AU - Radermacher, Katharina
ID - 46139
IS - 580
JF - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen.
SN - 0032-3446
TI - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen.
ER -
TY - CONF
AU - Lebedeva, Anastasia
AU - Kornowicz, Jaroslaw
AU - Lammert, Olesja
AU - Papenkordt, Jörg
ID - 48285
T2 - Artificial Intelligence in HCI
TI - The Role of Response Time for Algorithm Aversion in Fast and Slow Thinking Tasks
ER -
TY - CONF
AU - Papenkordt, Jörg
AU - Ngonga-Ngomo, Axel-Cyrille
AU - Thommes, Kirsten
ID - 47976
T2 - Academy of Management Proceedings
TI - Are Numbers or Words the Key to User Reliance on AI?
ER -
TY - JOUR
AU - Schneider, Martin
AU - Radermacher, Katharina
ID - 49213
IS - 580
JF - Die Politische Meinung
SN - 0032-3446
TI - Employer Branding - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen.
ER -