TY - JOUR AU - Lammert, Olesja AU - Richter, Birte AU - Schütze, Christian AU - Thommes, Kirsten AU - Wrede, Britta ID - 52202 JF - Frontiers in Behavioral Economics TI - Humans in XAI: Increased Reliance in Decision-Making Under Uncertainty by Using Explanation Strategies ER - TY - CONF AU - Garnefeld, I. AU - Böhm, Eva AU - Hanf, L. AU - Helm, S. ID - 46665 T2 - 2023 AMA Summer Academic Conference, San Francisco, CA TI - Unboxing video effectiveness – Does speech matter? ER - TY - CONF AU - Kessing, K. AU - Garnefeld, I. AU - Böhm, Eva ID - 46666 T2 - EMAC Annual Conference, Odense, Denmark TI - The dark and bright side of online reviews in manufacturer online shops ER - TY - CONF AU - Hanf, L. AU - Garnefeld, I. AU - Böhm, Eva AU - Helm, S. ID - 46667 T2 - EMAC Annual Conference, Odense, Denmark TI - Stimulating engagement with unboxing videos – Does speech matter? ER - TY - JOUR AB - Qualitative comparative analysis (QCA) enables researchers in international management to better understand how the impact of a single explanatory factor depends on the context of other factors. But the analytical toolbox of QCA does not include a parameter for the explanatory power of a single explanatory factor or “condition”. In this paper, we therefore reinterpret the Banzhaf power index, originally developed in cooperative game theory, to establish a goodness-of-fit parameter in QCA. The relative Banzhaf index we suggest measures the explanatory power of one condition averaged across all sufficient combinations of conditions. The paper argues that the index is especially informative in three situations that are all salient in international management and call for a context-sensitive analysis of single conditions, namely substantial limited diversity in the data, the emergence of strong INUS conditions in the analysis, and theorizing with contingency factors. The paper derives the properties of the relative Banzhaf index in QCA, demonstrates how the index can be computed easily from a rudimentary truth table, and explores its insights by revisiting selected papers in international management that apply fuzzy-set QCA. It finally suggests a three-step procedure for utilizing the relative Banzhaf index when the causal structure involves both contingency effects and configurational causation. AU - Haake, Claus-Jochen AU - Schneider, Martin ID - 34114 JF - Journal of International Management KW - Qualitative comparative analysis KW - Banzhaf power index KW - causality KW - explanatory power TI - Playing games with QCA: Measuring the explanatory power of single conditions with the Banzhaf index ER - TY - JOUR AB - Purpose This study aims to conceptually propose and empirically validate a path perspective on the servitization process of manufacturing firms. It identifies a customer and an outcome path to servitization, sheds light on the pivotal role of digital technology usage for both value-creating paths and explores their financial and relational performance outcomes. Design/methodology/approach The authors use a mixed-method approach, combining a qualitative study with a cross-sectional survey in the USA, the UK and Germany. Findings Manufacturing firms choose between two generic paths to servitization, a customer and an outcome path. Digital technology usage is equally important for both value-creating paths. Progress on the outcome path has a positive effect on firms’ financial performance, whereas the customer path has an indirect effect only, fully mediated by firms’ relational performance. Customer tenure and customer’s open-mindedness are contingency variables in the digital technology usage – servitization path – firm performance framework. Research limitations/implications A path perspective is useful to conceptualize the servitization processes in manufacturing industries. Future research should investigate the sequential choice of servitization paths and explore its drivers and performance outcomes. Practical implications To create and claim superior value for their customers, managers can choose between two servitization paths, leading to differential performance outcomes. While digital technology usage is key to progress on both paths, it is particularly effective for newly acquired customers on the customer path. Suppliers should target their value-creating service offerings at open-minded customer firms to reap their full performance potential. Originality/value Propose and empirically validate a path-perspective on servitization. Understand the pivotal importance of digital technology usage for both servitization paths. AU - Harrmann, Lisa Katharina AU - Eggert, Andreas AU - Böhm, Eva ID - 46642 IS - 3 JF - European Journal of Marketing KW - Marketing SN - 0309-0566 TI - Digital technology usage as a driver of servitization paths in manufacturing industries VL - 57 ER - TY - JOUR AU - Schneider, Martin AU - Radermacher, Katharina ID - 46139 IS - 580 JF - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen. SN - 0032-3446 TI - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen. ER - TY - CONF AU - Lebedeva, Anastasia AU - Kornowicz, Jaroslaw AU - Lammert, Olesja AU - Papenkordt, Jörg ID - 48285 T2 - Artificial Intelligence in HCI TI - The Role of Response Time for Algorithm Aversion in Fast and Slow Thinking Tasks ER - TY - CONF AU - Papenkordt, Jörg AU - Ngonga-Ngomo, Axel-Cyrille AU - Thommes, Kirsten ID - 47976 T2 - Academy of Management Proceedings TI - Are Numbers or Words the Key to User Reliance on AI? ER - TY - JOUR AU - Schneider, Martin AU - Radermacher, Katharina ID - 49213 IS - 580 JF - Die Politische Meinung SN - 0032-3446 TI - Employer Branding - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen. ER -