TY - JOUR AU - Lammert, Olesja AU - Richter, Birte AU - Schütze, Christian AU - Thommes, Kirsten AU - Wrede, Britta ID - 52202 JF - Frontiers in Behavioral Economics TI - Humans in XAI: Increased Reliance in Decision-Making Under Uncertainty by Using Explanation Strategies ER - TY - CONF AU - Garnefeld, I. AU - Böhm, Eva AU - Hanf, L. AU - Helm, S. ID - 46665 T2 - 2023 AMA Summer Academic Conference, San Francisco, CA TI - Unboxing video effectiveness – Does speech matter? ER - TY - CONF AU - Kessing, K. AU - Garnefeld, I. AU - Böhm, Eva ID - 46666 T2 - EMAC Annual Conference, Odense, Denmark TI - The dark and bright side of online reviews in manufacturer online shops ER - TY - CONF AU - Hanf, L. AU - Garnefeld, I. AU - Böhm, Eva AU - Helm, S. ID - 46667 T2 - EMAC Annual Conference, Odense, Denmark TI - Stimulating engagement with unboxing videos – Does speech matter? ER - TY - JOUR AB - Qualitative comparative analysis (QCA) enables researchers in international management to better understand how the impact of a single explanatory factor depends on the context of other factors. But the analytical toolbox of QCA does not include a parameter for the explanatory power of a single explanatory factor or “condition”. In this paper, we therefore reinterpret the Banzhaf power index, originally developed in cooperative game theory, to establish a goodness-of-fit parameter in QCA. The relative Banzhaf index we suggest measures the explanatory power of one condition averaged across all sufficient combinations of conditions. The paper argues that the index is especially informative in three situations that are all salient in international management and call for a context-sensitive analysis of single conditions, namely substantial limited diversity in the data, the emergence of strong INUS conditions in the analysis, and theorizing with contingency factors. The paper derives the properties of the relative Banzhaf index in QCA, demonstrates how the index can be computed easily from a rudimentary truth table, and explores its insights by revisiting selected papers in international management that apply fuzzy-set QCA. It finally suggests a three-step procedure for utilizing the relative Banzhaf index when the causal structure involves both contingency effects and configurational causation. AU - Haake, Claus-Jochen AU - Schneider, Martin ID - 34114 JF - Journal of International Management KW - Qualitative comparative analysis KW - Banzhaf power index KW - causality KW - explanatory power TI - Playing games with QCA: Measuring the explanatory power of single conditions with the Banzhaf index ER - TY - JOUR AB - Purpose This study aims to conceptually propose and empirically validate a path perspective on the servitization process of manufacturing firms. It identifies a customer and an outcome path to servitization, sheds light on the pivotal role of digital technology usage for both value-creating paths and explores their financial and relational performance outcomes. Design/methodology/approach The authors use a mixed-method approach, combining a qualitative study with a cross-sectional survey in the USA, the UK and Germany. Findings Manufacturing firms choose between two generic paths to servitization, a customer and an outcome path. Digital technology usage is equally important for both value-creating paths. Progress on the outcome path has a positive effect on firms’ financial performance, whereas the customer path has an indirect effect only, fully mediated by firms’ relational performance. Customer tenure and customer’s open-mindedness are contingency variables in the digital technology usage – servitization path – firm performance framework. Research limitations/implications A path perspective is useful to conceptualize the servitization processes in manufacturing industries. Future research should investigate the sequential choice of servitization paths and explore its drivers and performance outcomes. Practical implications To create and claim superior value for their customers, managers can choose between two servitization paths, leading to differential performance outcomes. While digital technology usage is key to progress on both paths, it is particularly effective for newly acquired customers on the customer path. Suppliers should target their value-creating service offerings at open-minded customer firms to reap their full performance potential. Originality/value Propose and empirically validate a path-perspective on servitization. Understand the pivotal importance of digital technology usage for both servitization paths. AU - Harrmann, Lisa Katharina AU - Eggert, Andreas AU - Böhm, Eva ID - 46642 IS - 3 JF - European Journal of Marketing KW - Marketing SN - 0309-0566 TI - Digital technology usage as a driver of servitization paths in manufacturing industries VL - 57 ER - TY - JOUR AU - Schneider, Martin AU - Radermacher, Katharina ID - 46139 IS - 580 JF - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen. SN - 0032-3446 TI - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen. ER - TY - CONF AU - Lebedeva, Anastasia AU - Kornowicz, Jaroslaw AU - Lammert, Olesja AU - Papenkordt, Jörg ID - 48285 T2 - Artificial Intelligence in HCI TI - The Role of Response Time for Algorithm Aversion in Fast and Slow Thinking Tasks ER - TY - CONF AU - Papenkordt, Jörg AU - Ngonga-Ngomo, Axel-Cyrille AU - Thommes, Kirsten ID - 47976 T2 - Academy of Management Proceedings TI - Are Numbers or Words the Key to User Reliance on AI? ER - TY - JOUR AU - Schneider, Martin AU - Radermacher, Katharina ID - 49213 IS - 580 JF - Die Politische Meinung SN - 0032-3446 TI - Employer Branding - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen. ER - TY - JOUR AU - Diederich, Sarah AU - Iseke, Anja AU - Pull, Kerstin AU - Schneider, Martin ID - 49446 JF - The International Journal of Human Resource Management KW - Management of Technology and Innovation KW - Organizational Behavior and Human Resource Management KW - Strategy and Management KW - Business and International Management KW - Industrial relations SN - 0958-5192 TI - Role (in-)congruity and the Catch 22 for female executives: how stereotyping contributes to the gender pay gap at top executive level ER - TY - CHAP AB - Today, it is possible to collect and connect large amounts of digital data from various sources and life domains. This chapter examines the potential and the risks of this development from an interdisciplinary perspective. It defines the ‘global digital twin’ of a human being as the sum of all digitally stored information and predictive knowledge about a person. It points out that, compared to the digital twin of a machine, the human global digital twin is far more complex because it comprises the genetic code and the biographic code of a person. The genetic code contains not only a simple ‘construction plan’ but also hereditary information, in a form that is difficult to read. The biographic code contains all other information that can be assembled about a person, which is obtained via data from cameras, microphones, or other sensors, as well as general personal information. When the growing wealth of information concerning the genetic code and the biographical code is properly utilised, insights from biology and the behavioural sciences may be used to predict personal events such as health problems, job resignations, or even crimes. Because our own interests and those of private firms are partly in conflict over the use of this powerful knowledge, it is still unclear whether the global digital twins of humans will become a liberating or disciplining force for citizens. On the one hand, human beings are not machines: They are aware of their digital twin and therefore are able to influence it throughout their lives. Because of their free will, human beings are in general difficult to predict. Dystopias of full control over individual behaviour are therefore unlikely to materialise. On the other hand, private firms are beginning to take advantage of the available digital twins of humans by monopolising data access and by commercialising predictive knowledge. This is problematic because, unlike machines, human beings cannot only benefit from but also suffer due to their digital twins as they attempt to shape their own lives. We illustrate these issues with some examples and arrive at two conclusions: It is in the public interest for people to be granted more property rights over their personal global digital twins, and publicly funded research needs to become more interdisciplinary, much like private firms that have already begun to perform interdisciplinary research. AU - Hellweg, Talea Davina AU - Schneider, Martin AU - Rückert, Ulrich AU - Harteis, Christian AU - Pilz, Sarah ID - 49469 T2 - The Digital Twin of Human TI - Who Will Own Our Global Digital Twin: The Power of Genetic and Biographic Information to Shape Our Lives ER - TY - JOUR AU - Kornowicz, Jaroslaw AU - Thommes, Kirsten ID - 47953 JF - Artificial Intelligence in HCI SN - 0302-9743 TI - Aggregating Human Domain Knowledge for Feature Ranking ER - TY - CONF AU - Gutt, Jana Kim AU - Mehic, Miro AU - Thommes, Kirsten ID - 47972 T2 - Academy of Management Proceedings TI - Oh my Goodness: Investigating the Goodness of Performance Appraisal Formats Between and Within Teams ER - TY - JOUR AU - Hoppe, Julia Amelie AU - Tuisku, Outi AU - Johansson-Pajala, Rose-Marie AU - Pekkarinen, Satu AU - Hennala, Lea AU - Gustafsson, Christine AU - Melkas, Helinä AU - Thommes, Kirsten ID - 44639 JF - Computers in Human Behavior Reports KW - Artificial Intelligence KW - Cognitive Neuroscience KW - Computer Science Applications KW - Human-Computer Interaction KW - Applied Psychology KW - Neuroscience (miscellaneous) SN - 2451-9588 TI - When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty VL - 9 ER - TY - CONF AU - Schütze, Christian AU - Lammert, Olesja AU - Richter, Birte AU - Thommes, Kirsten AU - Wrede, Britta ID - 48280 T2 - Artificial Intelligence in HCI TI - Emotional Debiasing Explanations for Decisions in HCI ER - TY - CONF AU - Küpper, K. AU - Garnefeld, I. AU - Steinhoff, Lena ID - 50978 TI - Evaluation of product testing programs as an effective marketing tool - Negative and positive effects of rejections in product testing programs ER - TY - CONF AU - Alberternst, B. AU - Giesler, M. AU - Steinhoff, Lena ID - 50975 TI - The Consumerization of Care: How Capitalism Is Co-Opting Solidarity ER - TY - CONF AU - Ozuna, Edna AU - Steinhoff, Lena ID - 50979 TI - Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions ER - TY - CONF AU - Ozuna, Edna AU - Steinhoff, Lena ID - 50977 TI - Face-to-Face Interactions in Peer-to-Peer Sharing Economy Services: An Effective Barrier to Customer Misbehavior? ER - TY - CONF AB - The selection of useful, informative, and meaningful features is a key prerequisite for the successful application of machine learning in practice, especially in knowledge-intense domains like decision support. Here, the task of feature selection, or ranking features by importance, can, in principle, be solved automatically in a data-driven way but also supported by expert knowledge. Besides, one may of course, conceive a combined approach, in which a learning algorithm closely interacts with a human expert. In any case, finding an optimal approach requires a basic understanding of human capabilities in judging the importance of features compared to those of a learning algorithm. Hereto, we conducted a case study in the medical domain, comparing feature rankings based on human judgment to rankings automatically derived from data. The quality of a ranking is determined by the performance of a decision list processing features in the order specified by the ranking, more specifically by so-called probabilistic scoring systems. AU - Hanselle, Jonas AU - Kornowicz, Jaroslaw AU - Heid, Stefan AU - Thommes, Kirsten AU - Hüllermeier, Eyke ID - 51162 T2 - Lernen, Wissen, Daten, Analysen (LWDA) Conference Proceedings TI - Comparing Humans and Algorithms in Feature Ranking: A Case-Study in the Medical Domain ER - TY - THES AU - Fanasch, Patrizia ID - 30201 TI - Governance and Reputation in the Market for Experience Goods ER - TY - JOUR AU - Hoyer, Britta AU - van Straaten, Dirk ID - 30341 JF - Journal of Behavioral and Experimental Economics KW - General Social Sciences KW - Economics and Econometrics KW - Applied Psychology SN - 2214-8043 TI - Anonymity and Self-Expression in Online Rating Systems - An Experimental Analysis VL - 98 ER - TY - JOUR AU - Hoppe, Julia Amelie AU - Melkas, Helinä AU - Pekkarinen, Satu AU - Tuisku, Outi AU - Hennala, Lea AU - Johansson-Pajala, Rose-Marie AU - Gustafsson, Christine AU - Thommes, Kirsten ID - 32266 JF - International Journal of Human–Computer Interaction KW - Computer Science Applications KW - Human-Computer Interaction KW - Human Factors and Ergonomics SN - 1044-7318 TI - Perception of Society’s Trust in Care Robots by Public Opinion Leaders ER - TY - JOUR AU - Hoppe, Julia Amelie AU - Melkas, Helinä AU - Pekkarinen, Satu AU - Tuisku, Outi AU - Hennala, Lea AU - Johansson-Pajala, Rose-Marie AU - Gustafsson, Christine AU - Thommes, Kirsten ID - 32267 JF - International Journal of Human–Computer Interaction KW - Computer Science Applications KW - Human-Computer Interaction KW - Human Factors and Ergonomics SN - 1044-7318 TI - Perception of Society’s Trust in Care Robots by Public Opinion Leaders ER - TY - CHAP AU - Akkerman, Agnes AU - Manevska, Katerina AU - Thommes, Kirsten AU - Sluiter, Roderick ID - 32272 SN - 9781003125730 T2 - Employment Relations as Networks TI - Losing What You Never Had ER - TY - JOUR AU - Hoffmann, Christin AU - Thommes, Kirsten ID - 34044 JF - Journal of Cleaner Production KW - Industrial and Manufacturing Engineering KW - Strategy and Management KW - General Environmental Science KW - Renewable Energy KW - Sustainability and the Environment KW - Building and Construction SN - 0959-6526 TI - Clear Roads and Dirty Air? Indirect effects of reduced private traffic congestion on emissions from heavy traffic ER - TY - JOUR AU - Hoffmann, Christin AU - Thommes, Kirsten ID - 34045 JF - Journal of Cleaner Production KW - Industrial and Manufacturing Engineering KW - Strategy and Management KW - General Environmental Science KW - Renewable Energy KW - Sustainability and the Environment KW - Building and Construction SN - 0959-6526 TI - Clear Roads and Dirty Air? Indirect effects of reduced private traffic congestion on emissions from heavy traffic ER - TY - JOUR AU - Gutt, Jana Kim AU - Thommes, Kirsten ID - 34283 IS - 1 JF - Academy of Management Proceedings KW - Microbiology SN - 0065-0668 TI - Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments VL - 2022 ER - TY - JOUR AU - Gutt, Jana Kim AU - Thommes, Kirsten ID - 32857 IS - 1 JF - Academy of Management Proceedings KW - Microbiology SN - 0065-0668 TI - Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments VL - 2022 ER - TY - JOUR AB - Abstract An individual’s relation to time may be an important driver of pro-environmental behaviour. We studied whether young individual’s gender and time-orientation are associated with pro-environmental behaviour. In a controlled laboratory environment with students in Germany, participants earned money by performing a real-effort task and were then offered the opportunity to invest their money into an environmental project that supports climate protection. Afterwards, we controlled for their time-orientation. In this consequential behavioural setting, we find that males who scored higher on future-negative orientation showed significantly more pro-environmental behaviour compared to females who scored higher on future-negative orientation and males who scored lower on future-negative orientation. Interestingly, our results are completely reversed when it comes to past-positive orientation. These findings have practical implications regarding the most appropriate way to address individuals in order to achieve more pro-environmental behaviour. AU - Hoffmann, Christin AU - Hoppe, Julia Amelie AU - Ziemann, Niklas ID - 33692 IS - 10 JF - Environmental Research Letters KW - Public Health KW - Environmental and Occupational Health KW - General Environmental Science KW - Renewable Energy KW - Sustainability and the Environment SN - 1748-9326 TI - Who has the future in mind? Gender, time perspectives, and pro-environmental behaviour VL - 17 ER - TY - JOUR AU - Hoffmann, Christin AU - Thommes, Kirsten ID - 34046 JF - IEEE Transactions on Human-Machine Systems KW - Artificial Intelligence KW - Computer Networks and Communications KW - Computer Science Applications KW - Human-Computer Interaction KW - Signal Processing KW - Control and Systems Engineering KW - Human Factors and Ergonomics SN - 2168-2291 TI - Seizing the Opportunity for Automation—How Traffic Density Determines Truck Drivers' Use of Cruise Control ER - TY - JOUR AU - Akalan, R. AU - Eggert, A. AU - Böhm, Eva ID - 46662 IS - 1 JF - Journal of Service Management Research TI - Strategic emphasis on service-based business models during the corona crisis: Are customer solutions a curse or blessing for manufacturing firms? VL - 6 ER - TY - JOUR AU - Eggert, A. AU - Harrmann, L. AU - Böhm, Eva ID - 46668 JF - EMAC Annual Conference, Budapest, Hungary TI - Digital technology usage as a driver of servitization paths in manufacturing industries ER - TY - CONF AU - Kessing, K. AU - Garnefeld, I. AU - Böhm, Eva ID - 46669 T2 - EMAC Annual Conference, Budapest, Hungary TI - Should manufacturers publish online reviews in their own online shops? ER - TY - JOUR AU - Akalan, R. AU - Böhm, Eva AU - Eggert, A. ID - 46661 IS - 3 JF - Journal of Service Management Research TI - Servitization in the manufacturing industry: Where do we stand? Where do we come from? VL - 6 ER - TY - JOUR AU - Alavi, Sascha AU - Böhm, Eva AU - Habel, Johannes AU - Wieseke, Jan AU - Schmitz, Christian AU - Brüggemann, Felix ID - 46634 IS - 3 JF - Journal of Product Innovation Management KW - Management of Technology and Innovation KW - Strategy and Management SN - 0737-6782 TI - The ambivalent role of monetary sales incentives in service innovation selling VL - 39 ER - TY - JOUR AU - Radermacher, Katharina AU - Herdejürgen, Enja Marie ID - 42782 IS - 1/2022 JF - PERSONALquarterly TI - Erkenntnisse aus Arbeitgeberbewertungen – Potenzial von Atmosphäre und Arbeitsplätzen. ER - TY - JOUR AB - In this paper, we apply imprinting theory to examine how institutional transformation substantially influences perceptions of corruption that we argue to be incorporated to a varying extent in organizations founded in that period. For this purpose, we compare the effect of a sudden shock (dissolution of the Soviet Union) on the managers' present perceptions to that of a steady transition (EU accession). We consult the 5th round of the Business Environment and Enterprise Performance Survey from 2012 to 2014 analyzing 4715 interviews with managers of organizations from twelve Central and Eastern European countries. Our results reveal striking differences in the present perception of corruption for organizations founded immediately before and immediately after these institutional transitions. The study's results contribute to the research on imprinting theory regarding the relationship between organizations and institutional conditions that constitutes a lasting effect on organizational structures. Thus, applying an institutional perspective that considers less stable periods for organizations yields a promising avenue in research on organizational behavior. AU - Auer, Thorsten Fabian AU - Knorr, Karin AU - Thommes, Kirsten ID - 34281 IS - 2 JF - Business Ethics, the Environment & Responsibility KW - Central and Eastern Europe KW - corruption KW - imprinting theory KW - institutional transformation KW - shock-imprinting SN - 2694-6416 TI - Long‐term effects of institutional conditions on perceived corruption – A study on organizational imprinting in post‐communist countries VL - 32 ER - TY - JOUR AB - According to the German Rectors’ Conference (HRK), German higher education teaching fails to meet the demand to integrate competence-oriented learning objectives. Despite a wide-ranging debate on the use of learning objectives, empirical research on their effectiveness is scarce. The present study uses the features of digital teaching platforms to investigate the perception and effectiveness of learning objectives applying a randomised controlled experiment followed by a survey in a course for undergraduate economics students (N = 30). Controlling group preconditions and the treatment effect allows to draw conclusions about the different learning outcomes of the student groups. The specification of behaviour-oriented learning objectives in the online course system leads to significantly better performance in the treatment group. A stronger perception of the learning objectives in the treatment group supports this effect that remains significant in a regression analysis. Thus, the study provides an empirical justification to integrate learning objectives in university teaching. AU - Auer, Thorsten Fabian ID - 44529 IS - 1 JF - die hochschullehre KW - learning objectives KW - academic performance KW - perception KW - teaching methods KW - experiment SN - 2199-8825 TI - Die Wirksamkeit von Lernzielen für Studienleistungen – eine experimentelle Studie VL - 8 ER - TY - CONF AB - Manufacturing companies are challenged to make the increasingly complex work processes equally manageable for all employees to prevent an impending loss of competence. In this contribution, an intelligent assistance system is proposed enabling employees to help themselves in the workplace and provide them with competence-related support. This results in increasing the short- and long-term efficiency of problem solving in companies. AU - Deppe, Sahar AU - Brandt, Lukas AU - Brünninghaus, Marc AU - Papenkordt, Jörg AU - Heindorf, Stefan AU - Tschirner-Vinke, Gudrun ID - 33957 KW - Assistance system KW - Knowledge graph KW - Information retrieval KW - Neural networks KW - AR TI - AI-Based Assistance System for Manufacturing ER - TY - CONF AU - Deppe, Sahar AU - Brandt, Lukas AU - Brunninghaus, Marc AU - Papenkordt, Jörg AU - Heindorf, Stefan AU - Tschirner-Vinke, Gudrun ID - 34282 T2 - 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA) TI - AI-Based Assistance System for Manufacturing ER - TY - CHAP AU - Papenkordt, Jörg AU - Thommes, Kirsten ID - 34466 SN - 9783030992347 T2 - Human-Technology Interaction TI - Determinants of Trust in Smart Technologies ER - TY - GEN ED - Radermacher, Katharina ED - Herdejürgen, Enja ID - 49215 T2 - Studie Industrieverband Büro und Arbeitswelt e. V. (IBA). TI - Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft ER - TY - JOUR AU - Böhm, Eva AU - Eggert, A. AU - Garnefeld, I. AU - Holzmüller, H. AU - Schaefers, T AU - Steinhoff, Lena AU - Woisetschläger, D. ID - 46660 IS - 4 JF - Journal of Service Management TI - Exploring the customer journey of voice commerce: A research agenda VL - 6 ER - TY - JOUR AB - Regulations to prevent ethnic discrimination in accessing the labor market are implemented most thoroughly in the public sector. However, it remains to be assessed if these regulations are internalized. We conducted a field experiment to examine ethnic discrimination when applying for internships in German municipalities by unsolicited inquiries. We compared responses in German cities to Turkish, Italian, and German applicants in two periods, and find consistent disadvantages for the Turkish and Italian applicants as well as differences related to gender. Thus, the likelihood for ethnic discrimination rises when applying for positions in public institutions that are not subject to regulations. AU - Auer, Thorsten Fabian AU - Ekemen, Helin AU - Hagedorn, Carolin AU - Heise, Chantal AU - Rese, Christine ID - 34154 IS - 7 JF - Empirical Economics Letters KW - Ethnic Discrimination KW - Public Sector KW - Field Experiment KW - Application Procedure SN - 1681 8997 TI - Same Different but not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector VL - 21 ER - TY - JOUR AB - Unternehmen investieren zunehmend in Angebote Betrieblicher Gesundheitsförderung (BGF). Dabei stellt sich die Frage nach dem Kosten-Nutzen-Verhältnis jenseits des individuellen Nutzens durch die Förderung der Mitarbeitergesundheit. Deshalb wurden im Rahmen einer Sekundäranalyse Effekte der BGF auf den Unternehmenserfolg berechnet. Die Ergebnisse lassen vermuten, dass sich eine verhaltensorientierte BGF kaum positiv auf die Arbeitsproduktivität und Kommunikationsstruktur in Unternehmen auswirkt. AU - Auer, Thorsten Fabian AU - Sennefelder, Lisa AU - Meier, Heiko ID - 32397 IS - 3 JF - Public Health Forum KW - Kommunikation KW - Arbeitsproduktivität KW - Betriebliche Gesundheitsförderung KW - Kosten-Nutzen-Verhältnis SN - 0944-5587 TI - Betriebliche Gesundheitsförderung: Ein leeres Versprechen? VL - 30 ER - TY - JOUR AB - AbstractThis paper examines how human and organizational factors need to be designed to achieve strong technological maturity of either the products or the production process. In a fuzzy-set qualitative comparative analysis (fs/QCA), a combination of intensive training and strong worker participation is found to be associated with strong technological maturity in the two organizational contexts: firms with a strong entrepreneurial culture and in large firms oriented towards customer-oriented innovation. Overall, the paper uncovers designs or causal recipes for a successful digital transformation. AU - Schneider, Martin AU - Hellweg, Talea Davina AU - Menzefricke, J. S. ID - 42776 JF - Proceedings of the Design Society SN - 2732-527X TI - Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis VL - 2 ER - TY - GEN AB - Im Rahmen dieser Studie wird der Status Quo des KI-Einsatzes in der industriellen Arbeitswelt in der Region OstWestfalenLippe erfasst und beschrieben. Dadurch wird eine Grundlage geschaffen, um eine zielführende Unterstützung der Gestaltung von durch Künstliche Intelligenz (KI) gestützter Arbeitsprozesse in Unternehmen zu ermöglichen, indem beispielsweise bedarfsbezogene Maßnahmen entwickelt und durchgeführt sowie weiterer Forschungsbedarf aufgezeigt wird. Die Befragung wurde im Jahr 2021 von dem Kompetenzzentrum Arbeitswelt.Plus sowie dem Spitzencluster it’s OWL initiiert. Dabei sind drei Zielgruppen – Unternehmensleitung, Personalabteilung (HR) sowie Arbeitnehmer*innen – adressiert worden. Insgesamt nahmen 317 Personen aus 89 verschiedenen Unternehmen bzw. Organisationen an der Befragung teil – zu 38 % Unternehmer*innen, zu 13 % Personaler*innen und zu 49 % Arbeitnehmer*innen. Die meisten der Teilnehmenden stammten aus der Elektroindustrie, dem Maschinenbau sowie dem Informations- und Kommunikationstechnologie (IKT)-Sektor. Die Befragungsergebnisse zeigen, dass sich die meisten Unternehmen in der Anfangsphase der KI-Nutzung befinden. Zwischen einzelnen Unternehmensbereichen und verschiedenen Branchen zeigen sich gewisse Unterschiede in der Nutzungsphase. Die Befragten stehen aktuell vor der Nutzung von vor allem teilautonomen KI-Systemen, die ausführende und analytische menschliche Tätigkeitenbeispielsweise durch Informationsbereitstellungen unterstützen. Wesentliche Ziele der KI-Nutzung sind die Effizienzsteigerung, Qualitätsverbesserung, Entscheidungsoptimierung sowie Unterstützung der Arbeitnehmer*innen. Allerdings werden in allen Unternehmen die fehlende Expertise sowie insgesamt die Komplexität des Themenfelds als Hinderungsgründe identifiziert. In allen Unternehmen und allen Unternehmensbereichen werden hohe Auswirkungen durch KI erwartet. Auf die Arbeitsgestaltung werden insgesamt eher positive Auswirkungen erwartet. Die Befragten schätzen die Bedeutung von KI, ihre Aufgeschlossenheit sowie ihr Vertrauen gegenüber KI als insgesamt hoch ein, ihr Verständnis von KI dagegen eher als gering. Tendenziell zeigt sich eine große Diskrepanz zwischen Selbst- und Fremdbild mit einer teils deutlich negativeren Wahrnehmung anderer. Die Befragten erwarten außerdem steigende Kompetenzanforderungen sowie einen hohen Weiterbildungsbedarf, insbesondere bezüglich des grundlegenden Verständnisses über KI. In den wenigsten Unternehmen existiert jedoch ein gezieltes Weiterbildungsangebot. Die Erkenntnisse aus der Befragung fließen im Rahmen des Kompetenzzentrums Arbeitswelt.Plus in die gezielte Gestaltung und Einführung KI-gestützter Arbeitsformen sowie bedarfsgerechter Unterstützungsangebote ein. Die hohe Komplexität der KI-Einführung sowie die sowohl technischen als auch mitarbeiterbezogenen Herausforderungen verdeutlichen den Bedarf für eine soziotechnische Perspektive und ein systematisches Vorgehen bei der Gestaltung dieses vielschichtigen Themenfelds. AU - Papenkordt, Jörg AU - Gabriel, Stefan AU - Thommes, Kirsten AU - Dumitrescu, Roman ID - 45668 TI - Künstliche Intelligenz in der industriellen Arbeitswelt ER - TY - JOUR AU - Hoppe, Julia Amelie AU - Tuisku, Outi AU - Johansson-Pajala, Rose-Marie AU - Pekkarinen, Satu AU - Hennala, Lea AU - Gustafsson, Christine AU - Melkas, Helinä AU - Thommes, Kirsten ID - 44637 JF - Computers in Human Behavior Reports KW - Artificial Intelligence KW - Cognitive Neuroscience KW - Computer Science Applications KW - Human-Computer Interaction KW - Applied Psychology KW - Neuroscience (miscellaneous) SN - 2451-9588 TI - When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty VL - 9 ER - TY - JOUR AB - AbstractSince the seminal work of Albert and Whetten, the organizational identity concept has become ubiquitous and highly relevant in various fields. This study systematically reviews how Albert and Whetten’s concept of organizational identity has been disseminated in different research areas. It employs quantitative (topic modeling) and qualitative text analysis, as well as a network analysis to examine a sample of 1,041 papers published between 1985 and mid-2022 that cite Albert and Whetten’s seminal work. Using this method of systematic literature analysis, the current study investigates the criteria of the basic definition and hypotheses mentioned in their work that contribute to its increasing significance, and those with the potential to become substantial aspects of future organizational identity research. Accordingly, Albert and Whetten’s conceptualization of organizational identity is often partially adopted in the literature. Thus, this study contributes to organizational identity research by unveiling further research questions on the evolving character of organizational identity, research methodology, and quantitative operationalization, on the basis of Albert and Whetten’s organizational identity conceptualization. AU - Knorr, Karin AU - Hein-Pensel, Franziska ID - 34191 JF - Management Review Quarterly KW - Strategy and Management KW - Business KW - Management and Accounting (miscellaneous) SN - 2198-1620 TI - Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity ER - TY - JOUR AU - Hoppe, Julia Amelie AU - Tuisku, Outi AU - Johansson-Pajala, Rose-Marie AU - Pekkarinen, Satu AU - Hennala, Lea AU - Gustafsson, Christine AU - Melkas, Helinä AU - Thommes, Kirsten ID - 34295 JF - Computers in Human Behavior Reports KW - Artificial Intelligence KW - Cognitive Neuroscience KW - Computer Science Applications KW - Human-Computer Interaction KW - Applied Psychology KW - Neuroscience (miscellaneous) SN - 2451-9588 TI - When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty ER - TY - JOUR AU - Hoppe, Julia A. AU - Tuisku, Outi AU - Johansson-Pajala, Rose-Marie AU - Pekkarinen, Satu AU - Hennala, Lea AU - Gustafsson, Christine AU - Melkas, Helinä AU - Thommes, Kirsten ID - 44636 JF - Computers in Human Behavior Reports KW - Artificial Intelligence KW - Cognitive Neuroscience KW - Computer Science Applications KW - Human-Computer Interaction KW - Applied Psychology KW - Neuroscience (miscellaneous) SN - 2451-9588 TI - When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty VL - 9 ER - TY - JOUR AU - Hoppe, Julia Amelie AU - Melkas, Helinä AU - Pekkarinen, Satu AU - Tuisku, Outi AU - Hennala, Lea AU - Johansson-Pajala, Rose-Marie AU - Gustafsson, Christine AU - Thommes, Kirsten ID - 32273 JF - International Journal of Human–Computer Interaction KW - Computer Science Applications KW - Human-Computer Interaction KW - Human Factors and Ergonomics SN - 1044-7318 TI - Perception of Society’s Trust in Care Robots by Public Opinion Leaders ER - TY - JOUR AB - Psychologists claim that being treated kindly puts individuals in a positive emotional state: they then treat an unrelated third party more kindly. Numerous experiments document that subjects indeed ‘pay forward’ specific behavior. For example, they are less generous after having experienced stinginess. This, however, is not necessarily driven by emotions. Subjects may also imitate what they regard as socially adequate behavior. Here, I present an experiment in which imitation is not possible at the next opportunity to act with a stranger: after being given either a fun or an annoying job, subjects have to decide whether to be generous or not. I find that although subjects who are given the annoying job report more negative emotions than those with the fun job, they do not treat an unrelated third person more unkindly in terms of passing on less money. AU - Schnedler, Wendelin ID - 34473 JF - Games and Economic Behavior KW - Economics and Econometrics KW - Finance SN - 0899-8256 TI - The broken chain: Evidence against emotionally driven upstream indirect reciprocity VL - 136 ER - TY - JOUR AU - Steinhoff, Lena AU - Palmatier, R. W. AU - Martin, K. D. AU - Fox, G. AU - Henderson, C. M. AU - Saint Clair, J. K. AU - Yan, S. AU - Lee, J.-Y. AU - Perko, T. AU - Harmeling, C. M. ID - 45721 IS - 1 JF - Journal of Service Management Research TI - Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services VL - 6 ER - TY - CONF AU - Alberternst, B. AU - Steinhoff, Lena AU - Eggert, A. AU - Giesler, M. ID - 45737 T2 - 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago TI - Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support ER - TY - CONF AU - Garnefeld, I. AU - Steinhoff, Lena AU - Küpper, K. ID - 45739 T2 - 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas TI - How Do I Tell Them? Analyzing Companies' Provision of Rejection Reasons in Product Testing Programs ER - TY - CONF AU - Becker, M. AU - Wiegand, N. AU - Steinhoff, Lena AU - Baidina, K. ID - 45738 T2 - Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest. TI - The Role of Self-Rewarding Behavior in Cashback Loyalty Programs ER - TY - JOUR AU - Steinhoff, Lena AU - Liu, J. (S.) AU - Li, X. AU - Palmatier, R. W. ID - 45720 IS - 1 JF - Journal of International Marketing TI - Customer Engagement in International Markets VL - 31 ER - TY - JOUR AU - Tuisku, Outi AU - Johansson-Pajala, Rose-Marie AU - Hoppe, Julia Amelie AU - Pekkarinen, Satu AU - Hennala, Lea AU - Thommes, Kirsten AU - Gustafsson, Christine AU - Melkas, Helinä ID - 51210 IS - 6 JF - Behaviour & Information Technology KW - Human-Computer Interaction KW - General Social Sciences KW - Arts and Humanities (miscellaneous) KW - Developmental and Educational Psychology SN - 0144-929X TI - Assistant nurses and orientation to care robot use in three European countries VL - 42 ER - TY - THES AU - van Straaten, Dirk ID - 24886 TI - Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics ER - TY - CHAP AU - Krebs, Benjamin AU - Wehner, Marius Claus ED - Tarique, Ibraiz ID - 24371 T2 - The Routledge companion to talent management TI - The relationship between talent management and individual and organizational performance ER - TY - JOUR AU - Beverungen, Daniel AU - Kundisch, Dennis AU - Wünderlich, Nancy ID - 17860 IS - 4 JF - Journal of Service Management TI - Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers VL - 32 ER - TY - JOUR AU - Kaimann, Daniel AU - Tanneberg, Ilka AU - Cox, Joe ID - 21289 IS - 1 JF - Managerial and Decision Economics SN - 0143-6570 TI - “I will survive”: Online streaming and the chart survival of music tracks VL - 42 ER - TY - CONF AU - Harrmann, L. AU - Böhm, Eva AU - Eggert, A. ID - 46670 T2 - 2021 AMA Winter Academic Conference TI - Exploring the paths towards service growth in manufacturing companies ER - TY - JOUR AB - AbstractThis study explains how manufacturers tackle the critical managerial challenge of transforming a product-focused sales force to undertake solution selling. Through an application of configurational theory, the authors explain how individual and organizational conditions combine to determine salespeople’s engagement in solution selling. Multilevel, multisource data from the sales organization of a global supplier of building solutions represent input from salespeople (N = 184), solution champions (N = 23), and sales managers (N = 26). A fuzzy set qualitative comparative analysis reveals no single, optimal way to overcome transformation challenges. Rather, consistent with prior research, solution selling requires certain types of salespeople, because value-based selling is a necessary condition for successful engagement. Beyond this foundational condition, a heterogeneous sales force can be engaged, as long as the organization provides appropriate support that is tailored to individual salespersons’ needs. The findings affirm that this viable support can come from either sales managers or solution champions. AU - Salonen, Anna AU - Terho, Harri AU - Böhm, Eva AU - Virtanen, Ari AU - Rajala, Risto ID - 41338 IS - 1 JF - Journal of the Academy of Marketing Science KW - Marketing KW - Economics and Econometrics KW - Business and International Management SN - 0092-0703 TI - Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions VL - 49 ER - TY - JOUR AB - AbstractOnline reviews have profound impacts on firm success in terms of sales volume and how much customers are willing to pay, yet firms remain highly dependent on customers’ voluntary contributions. A popular way to increase the number of online reviews is to use product testing programs, which offer participants free products in exchange for writing reviews. Firms that employ this practice generally hope to increase review quality and secure higher product rating scores. However, a qualitative study, experimental study, and multilevel analysis of a field study dataset of more than 200,000 online reviews by product testers combine to reveal that product testing programs do not necessarily generate higher quality reviews, nor better product ratings. Only in certain circumstances (e.g., higher priced products) does offering a product testing program generate these benefits for the firm. Therefore, companies should consider carefully if and when they want to offer product testing programs. AU - Garnefeld, Ina AU - Krah, Tabea AU - Böhm, Eva AU - Gremler, Dwayne D. ID - 41337 IS - 4 JF - Journal of the Academy of Marketing Science KW - Marketing KW - Economics and Econometrics KW - Business and International Management SN - 0092-0703 TI - Online reviews generated through product testing: can more favorable reviews be enticed with free products? VL - 49 ER - TY - JOUR AU - Schaefers, Tobias AU - Ruffer, Stefan AU - Böhm, Eva ID - 46635 JF - Industrial Marketing Management KW - Marketing SN - 0019-8501 TI - Outcome-based contracting from the customers' perspective: A means-end chain analytical exploration VL - 93 ER - TY - CHAP AU - Wach, Bernhard AU - Krebs, Benjamin AU - Kabst, Rüdiger ED - Schwuchow, K. ED - Gutmann, J. ID - 24375 T2 - HR-Trends 2021 TI - HR-Manager als Intrapreneure ER - TY - CHAP AU - Öhlschläger, Claudia AU - Schneider, Martin ID - 42778 SN - 9783846766088 T2 - Komparatistik heute TI - Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive ER - TY - JOUR AB - One objective of current research in explainable intelligent systems is to implement social aspects in order to increase the relevance of explanations. In this paper, we argue that a novel conceptual framework is needed to overcome shortcomings of existing AI systems with little attention to processes of interaction and learning. Drawing from research in interaction and development, we first outline the novel conceptual framework that pushes the design of AI systems toward true interactivity with an emphasis on the role of the partner and social relevance. We propose that AI systems will be able to provide a meaningful and relevant explanation only if the process of explaining is extended to active contribution of both partners that brings about dynamics that is modulated by different levels of analysis. Accordingly, our conceptual framework comprises monitoring and scaffolding as key concepts and claims that the process of explaining is not only modulated by the interaction between explainee and explainer but is embedded into a larger social context in which conventionalized and routinized behaviors are established. We discuss our conceptual framework in relation to the established objectives of transparency and autonomy that are raised for the design of explainable AI systems currently. AU - Rohlfing, Katharina J. AU - Cimiano, Philipp AU - Scharlau, Ingrid AU - Matzner, Tobias AU - Buhl, Heike M. AU - Buschmeier, Hendrik AU - Esposito, Elena AU - Grimminger, Angela AU - Hammer, Barbara AU - Haeb-Umbach, Reinhold AU - Horwath, Ilona AU - Hüllermeier, Eyke AU - Kern, Friederike AU - Kopp, Stefan AU - Thommes, Kirsten AU - Ngonga Ngomo, Axel-Cyrille AU - Schulte, Carsten AU - Wachsmuth, Henning AU - Wagner, Petra AU - Wrede, Britta ID - 24456 IS - 3 JF - IEEE Transactions on Cognitive and Developmental Systems KW - Explainability KW - process ofexplaining andunderstanding KW - explainable artificial systems SN - 2379-8920 TI - Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems VL - 13 ER - TY - JOUR AU - Henderson, C. M. AU - Steinhoff, Lena AU - Harmeling, C. M. AU - Palmatier, R. W. ID - 45724 IS - 2 JF - Journal of the Academy of Marketing Science TI - Customer Inertia Marketing VL - 49 ER - TY - JOUR AU - Kim, J. J. AU - Steinhoff, Lena AU - Palmatier, R. W. ID - 45725 IS - 1 JF - Journal of the Academy of Marketing Science TI - An Emerging Theory of Loyalty Program Dynamics VL - 49 ER - TY - JOUR AU - Steinhoff, Lena AU - Palmatier, R. W. ID - 45722 IS - 2 JF - Australasian Marketing Journal TI - Commentary: Opportunities and Challenges of Technology in Relationship Marketing VL - 29 ER - TY - JOUR AU - Steinhoff, Lena AU - Zondag, M. M. ID - 45723 JF - Journal of Business Research TI - Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages VL - 129 ER - TY - CONF AU - Alberternst, B. AU - Steinhoff, Lena AU - Eggert, A. AU - Giesler, M. ID - 45741 T2 - 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg TI - Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together ER - TY - CONF AU - Alberternst, B. AU - Eggert, A. AU - Steinhoff, Lena AU - Giesler, M. ID - 45740 T2 - Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid TI - Understanding and Measuring Consumer Solidarity as a Collective Bond ER - TY - CONF AU - Krebs, Benjamin ID - 24373 IS - 21233 T2 - Academy of Management Proceedings TI - Antecedents and Performance Consequences of High-Potential Scheme Use VL - 1 ER - TY - JOUR AU - Pekkarinen, Satu AU - Hennala, Lea AU - Tuisku, Outi AU - Gustafsson, Christine AU - Johansson-Pajala, Rose-Marie AU - Thommes, Kirsten AU - Hoppe, Julia Amelie AU - Melkas, Helinä ID - 21126 JF - Gerontechnology SN - 1569-1101 TI - Care robots in society: Knowledge and orientation needs ER - TY - JOUR AU - Johansson-Pajala, Rose-Marie AU - Thommes, Kirsten AU - Hoppe, Julia Amelie AU - Tuisku, Outi AU - Hennala, Lea AU - Pekkarinen, Satu AU - Melkas, Helinä AU - Gustafsson, Christine ID - 21127 JF - Gerontechnology SN - 1569-1101 TI - The need for care robot orientation in elder care services ER - TY - JOUR AB - Peer-to-peer markets are especially suitable for the analysis of online ratings as they represent two-sided markets that match buyers to sellers and thus lead to reduced scope for opportunistic behavior. We decompose the online ratings by focusing on the customer’s decision-making process in a leading peer-to-peer ridesharing platform. Using data from the leading peer-to-peer ridesharing platform BlaBlaCar, we analyze 17,584 users registered between 2004 and 2014 and their online ratings focusing on the decomposition of the explicit determinants reflecting the variance of online ratings. We find clear evidence to suggest that a driver’s attitude towards music, pets, smoking, and conversation has a significantly positive influence on his received online ratings. However, we also show that the interaction of female drivers and their attitude towards pets has a significantly negative effect on average ratings. AU - Kaimann, Daniel ID - 21287 IS - 15 JF - Sustainability SN - 2071-1050 TI - Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets VL - 12 ER - TY - JOUR AU - Johansson-Pajala, Rose-Marie AU - Thommes, Kirsten AU - Hoppe, Julia Amelie AU - Tuisku, Outi AU - Hennala, Lea AU - Pekkarinen, Satu AU - Melkas, Helina AU - Gustafsson, Christine ID - 17361 JF - International Journal of Social Robotics TI - Care Robot Orientation: What, Who and How? Potential Users` Perceptions ER - TY - JOUR AU - Hoppe, Julia Amelie AU - Johansson-Pajala, Rose-Marie AU - Gustafsson, Christine AU - Melkas, Helinä AU - Tusku, Outi AU - Pekkarinen, Satu AU - Hennala, Lea ID - 17366 JF - Industrie 4.0 Management SN - 2364-9208 TI - Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen? VL - 2 ER - TY - CHAP AU - Hoppe, Julia Amelie AU - Johansson-Pajala, Rose-Marie AU - Gustafsson, Christine AU - Melkas, Helinä AU - Tusku, Outi AU - Pekkarinen, Satu AU - Hennala, Lea AU - Thommes, Kirsten ED - Haltaufderheide, Joschka ED - Hovemann, Johanna ED - Vollmann, Jochen ID - 17367 T2 - Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care TI - Assistive robots in care: Expectations and perceptions of older people ER - TY - JOUR AU - Hoffmann, Christin AU - Thommes, Kirsten ID - 20882 JF - Journal of Economic Behavior & Organization SN - 0167-2681 TI - Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment ER - TY - JOUR AB - We experimentally compare the consequences for group cooperation of two decision mechanisms involving the extension of group membership. We analyze an exogenous decision (random draw) and an endogenous decision (made by a particular group member) mechanism to extend a temporary agent’s group membership. Our results reveal that the prospect of group membership extension affects not only the temporary but also the permanent group members’ contributions with an endogenous mechanism. AU - Grund, Christian AU - Harbring, Christine AU - Thommes, Kirsten AU - Tilkes, Katja Rebecca ID - 20883 JF - Games SN - 2073-4336 TI - Decisions on Extending Group Membership—Evidence from a Public Good Experiment ER - TY - JOUR AU - Kaimann, Daniel ID - 4627 IS - 16 JF - Applied Economics Letters TI - Ancillary market signaling: A two-stage model of economic reputation on ancillary market success VL - 27 ER - TY - CONF AU - Purrmann, Maren AU - Wünderlich, Nancy ID - 16116 T2 - Proceedings of the 2020 AMA Winter Academic Conference TI - How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust ER - TY - JOUR AU - Thommes, Kirsten AU - Johansson-Pajala, Rose-Marie AU - Gustaffson, Christine AU - Pekkarinen, Satu AU - Tuisku, Outi AU - Hennala, Lea AU - Melkas, Helinä AU - Hoppe, Julia Amelie ID - 21128 JF - Gerontechnology SN - 1569-1101 TI - Trust development in care robots by opinion leader in the society ER - TY - JOUR AU - Goldbach, Carina AU - Hoffmann, Christin AU - Hoppe, Julia Amelie AU - Pitz, Thomas AU - Thommes, Kirsten ID - 17854 IS - 7 JF - PloS ONE TI - The fast and the furious—An experimental investigation of the pace of life and risky speed choice in traffic VL - 15 ER - TY - JOUR AU - Pekkarinen, Satu AU - Hennala, Lea AU - Tuisku, Outi AU - Gustafsson, Christine AU - Johansson-Pajala, Rose-Marie AU - Thommes, Kirsten AU - Hoppe, Julia Amelie AU - Melkas, Helina ID - 17857 JF - Futures TI - Embedding care robots into society and practice: Socio-technical considerations VL - 122 ER - TY - JOUR AU - Schlangenotto, Darius AU - Schnedler, Wendelin AU - Vadovic, Radovan ID - 17862 IS - 3 JF - Games TI - Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups VL - 11 ER - TY - JOUR AU - Schnedler, Wendelin AU - Stephan, Nina Lucia ID - 18236 JF - Schmalenbach Business Review SN - 1439-2917 TI - Revisiting a Remedy Against Chains of Unkindness ER - TY - CONF AU - Garnefeld, I. AU - Krah, T. AU - Böhm, Eva AU - Gremler, D. D. ID - 46689 T2 - 2020 AMA Winter Academic Conference, San Diego, CA TI - Do product testing programs lead to more favorable online reviews? (ausgezeichnet mit Best Paper Award) ER - TY - CONF AU - Eggert, A. AU - Böhm, Eva AU - Akalan, R. AU - Gebauer, H. ID - 46690 T2 - 2020 AMA Winter Academic Conference, San Diego, CA TI - Manufacturers’ service growth through mergers and acquisitions – An event study ER - TY - JOUR AU - Böhm, Eva AU - Eggert, Andreas AU - Terho, Harri AU - Ulaga, Wolfgang AU - Haas, Alexander ID - 46636 IS - 3 JF - Journal of Personal Selling and Sales Management KW - Management of Technology and Innovation KW - Human Factors and Ergonomics SN - 0885-3134 TI - Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling VL - 40 ER - TY - CHAP AU - Schneider, Martin ED - Becker, Karsten ID - 42780 SN - 978-3-8260-6930-7 T2 - Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien TI - Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street ER - TY - CHAP AU - Schneider, Martin ED - Öhlschläger, Claudia ID - 18905 SN - 987-3-8376-4884-3 T2 - Urbane Kulturen und Räume Intermedial TI - Urbane Arbeitsparadiese gestern und heute ER - TY - CHAP AU - Schneider, Martin AU - Eisele, Simon ID - 20295 T2 - Handbuch Gestaltung digitaler und vernetzter Arbeitswelten TI - Personalwirtschaft ER -