TY - CONF AU - Garnefeld, I AU - Münkhoff, E AU - Hogreve, J AU - Eggert, A ID - 7867 T2 - Proceedings of the 15th Academy of Marketing Science (AMS) World Marketing Congress TI - Referral reward programs: New customer acquisition by opportunism? ER - TY - CONF AU - Eggert, A AU - Ulaga, W ID - 7868 T2 - Proceedings of the 4th International Conference on Business Market Management TI - Musing on a Decade of Customer Value Research in Business Relationships: Where Do We Come From? Where Should We Go? ER - TY - CONF AU - Garnefeld, I AU - Helm, S AU - Tax, S AU - Eggert, A ID - 7869 T2 - Proceedings of the 2009 AMA Winter Educators' Proceedings TI - Customer Referral Programs and Customer Retention – Do Rewards Undermine the Retention Effect? ER - TY - CONF AU - Garnefeld, I AU - Münkhoff, E AU - Hogreve, J AU - Eggert, A ID - 7870 T2 - Proceedings of the 38th European Marketing Academy (EMAC) Conference TI - Unintended effects of referral reward programs: Exploring the impact of rewards on opportunistic behavior ER - TY - CONF AU - Eggert, A AU - Henseler, J AU - Hollmann, S ID - 7871 T2 - Proceedings of the 38th European Marketing Academy (EMAC) Conference TI - Who Owns the Customer? Exploring Customer Loyalty in a Channel Context ER - TY - BOOK AB - The increasing employment of information and communication technologies in companies and households has led to considerable changes in the way services are conceived, developed, and delivered. Nancy V. Wünderlich employs a multi-method approach comprising an international qualitative study in Germany, USA and China and a longitudinal quantitative study to analyze remote services. She develops the Interactive Technology-Mediated Service Model (ITSUM) to provide a comprehensive approach of explaining both initial acceptance and repeated, continued usage of remote services in organizations. Finally, she derives managerial implications for remote service providers on how to increase remote service acceptance among their customers and facilitate the export of remote services. AU - Wünderlich, Nancy ID - 5721 SN - 978-3-8349-1957-1 TI - Acceptance of Remote Services – Perception, Adoption, and Continued Usage in Organizational Settings ER - TY - GEN AU - Kabst, Rüdiger AU - Thost, W AU - Isidor, R ID - 6114 TI - Vorteil Interim Management VL - 2 ER - TY - GEN AU - Kabst, Rüdiger AU - Isidor, R AU - Thost, W AU - Linné, H ID - 6115 TI - Was zeichnet den erfolgreichen Interim Manager aus? VL - 3 ER - TY - GEN AU - Kabst, Rüdiger AU - Isidor, R AU - Thost, W AU - Nagel, R ID - 6116 TI - Manager auf Zeit: Ignoriert oder akzeptiert? VL - 6 ER - TY - GEN AU - Kabst, Rüdiger AU - Salow, S AU - Baum, M ID - 6117 TI - International Fachkräfte gewinnen VL - 4 ER - TY - GEN AU - Kabst, Rüdiger ID - 6118 TI - Editorial: Motivieren trotz Krise VL - 6 ER - TY - GEN AU - Kabst, Rüdiger ID - 6119 TI - Editorial: Zukunft sichern VL - 3 ER - TY - BOOK AU - Kabst, Rüdiger AU - Giardini, A AU - Wehner, M C ID - 6137 SN - 3866183240 TI - International komparatives Personalmanagement: Evidenz, Methodik & Klassiker des "Cranfield Projects on International Human Resource Management" ER - TY - CHAP AU - Kabst, Rüdiger AU - Giardini, A ED - Scholz, C ID - 6160 T2 - Vahlens großes Personal Lexikon TI - Ausgewählte Stichwörter zum internationalen Personalmanagement ER - TY - CHAP AU - Kabst, Rüdiger AU - Giardini, A AU - Wehner, M C ED - Kabst, Rüdiger ID - 6161 T2 - International komparatives Personalmanagement: Evidenz, Methodik & Klassiker des “Cranfield Projects on International Human Resource Management” TI - Das Cranfield Project on International Strategic Human Resource Management: Eine Einführung ER - TY - CHAP AU - Schwens, C AU - Kabst, Rüdiger ED - Moser, R ID - 6162 T2 - Internationale Unternehmensführung - Entscheidungsfelder und politische Aspekte. TI - Das Lernverhalten früh internationalisierender Unternehmen: ein konzeptioneller Analyserahmen. ER - TY - CHAP AU - Kabst, Rüdiger AU - Giardini, A ED - Kabst, Rüdiger ID - 6163 T2 - International komparatives Personalmanagement: Evidenz, Methodik & Klassiker des “Cranfield Projects on International Human Resource Management” TI - Die deutsche Cranet-Erhebung 2005: Empirische Befunde und Ergebnisbericht ER - TY - CONF AU - Baum, M AU - Schwens, C AU - Kabst, Rüdiger ID - 6328 TI - A typology of international new ventures: Empirical evidence from high technology industries. ER - TY - CONF AU - Zapkau, F B AU - Steinmetz, Holger AU - Schwens, C AU - Kabst, Rüdiger ID - 6329 TI - Determinanten der Gründungsintention – Eine empirische Analyse unter Einbeziehung der Theory of Planned Behaviour [Determinants of the founding intention – An empirical analysis based on the theory of planned behavior] ER - TY - CONF AU - Baum, M AU - Kabst, Rüdiger ID - 6336 TI - Employer image and the intention to apply: A cross-national analysis ER -