TY - JOUR
AB - AbstractSince the seminal work of Albert and Whetten, the organizational identity concept has become ubiquitous and highly relevant in various fields. This study systematically reviews how Albert and Whetten’s concept of organizational identity has been disseminated in different research areas. It employs quantitative (topic modeling) and qualitative text analysis, as well as a network analysis to examine a sample of 1,041 papers published between 1985 and mid-2022 that cite Albert and Whetten’s seminal work. Using this method of systematic literature analysis, the current study investigates the criteria of the basic definition and hypotheses mentioned in their work that contribute to its increasing significance, and those with the potential to become substantial aspects of future organizational identity research. Accordingly, Albert and Whetten’s conceptualization of organizational identity is often partially adopted in the literature. Thus, this study contributes to organizational identity research by unveiling further research questions on the evolving character of organizational identity, research methodology, and quantitative operationalization, on the basis of Albert and Whetten’s organizational identity conceptualization.
AU - Knorr, Karin
AU - Hein-Pensel, Franziska
ID - 34191
JF - Management Review Quarterly
KW - Strategy and Management
KW - Business
KW - Management and Accounting (miscellaneous)
SN - 2198-1620
TI - Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity
ER -
TY - JOUR
AU - Hoppe, Julia Amelie
AU - Tuisku, Outi
AU - Johansson-Pajala, Rose-Marie
AU - Pekkarinen, Satu
AU - Hennala, Lea
AU - Gustafsson, Christine
AU - Melkas, Helinä
AU - Thommes, Kirsten
ID - 34295
JF - Computers in Human Behavior Reports
KW - Artificial Intelligence
KW - Cognitive Neuroscience
KW - Computer Science Applications
KW - Human-Computer Interaction
KW - Applied Psychology
KW - Neuroscience (miscellaneous)
SN - 2451-9588
TI - When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
ER -
TY - JOUR
AU - Hoppe, Julia A.
AU - Tuisku, Outi
AU - Johansson-Pajala, Rose-Marie
AU - Pekkarinen, Satu
AU - Hennala, Lea
AU - Gustafsson, Christine
AU - Melkas, Helinä
AU - Thommes, Kirsten
ID - 44636
JF - Computers in Human Behavior Reports
KW - Artificial Intelligence
KW - Cognitive Neuroscience
KW - Computer Science Applications
KW - Human-Computer Interaction
KW - Applied Psychology
KW - Neuroscience (miscellaneous)
SN - 2451-9588
TI - When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
VL - 9
ER -
TY - JOUR
AU - Hoppe, Julia Amelie
AU - Melkas, Helinä
AU - Pekkarinen, Satu
AU - Tuisku, Outi
AU - Hennala, Lea
AU - Johansson-Pajala, Rose-Marie
AU - Gustafsson, Christine
AU - Thommes, Kirsten
ID - 32273
JF - International Journal of Human–Computer Interaction
KW - Computer Science Applications
KW - Human-Computer Interaction
KW - Human Factors and Ergonomics
SN - 1044-7318
TI - Perception of Society’s Trust in Care Robots by Public Opinion Leaders
ER -
TY - JOUR
AB - Psychologists claim that being treated kindly puts individuals in a positive emotional state: they then treat an unrelated third party more kindly. Numerous experiments
document that subjects indeed ‘pay forward’ specific behavior. For example, they are less generous after having experienced stinginess. This, however, is not necessarily
driven by emotions. Subjects may also imitate what they regard as socially adequate behavior. Here, I present an experiment in which imitation is not possible at the next
opportunity to act with a stranger: after being given either a fun or an annoying job, subjects have to decide whether to be generous or not. I find that although subjects who are given the annoying job report more negative emotions than those with the fun job, they do not treat an unrelated third person more unkindly in terms of passing on less money.
AU - Schnedler, Wendelin
ID - 34473
JF - Games and Economic Behavior
KW - Economics and Econometrics
KW - Finance
SN - 0899-8256
TI - The broken chain: Evidence against emotionally driven upstream indirect reciprocity
VL - 136
ER -
TY - JOUR
AU - Steinhoff, Lena
AU - Palmatier, R. W.
AU - Martin, K. D.
AU - Fox, G.
AU - Henderson, C. M.
AU - Saint Clair, J. K.
AU - Yan, S.
AU - Lee, J.-Y.
AU - Perko, T.
AU - Harmeling, C. M.
ID - 45721
IS - 1
JF - Journal of Service Management Research
TI - Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services
VL - 6
ER -
TY - CONF
AU - Alberternst, B.
AU - Steinhoff, Lena
AU - Eggert, A.
AU - Giesler, M.
ID - 45737
T2 - 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago
TI - Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support
ER -
TY - CONF
AU - Garnefeld, I.
AU - Steinhoff, Lena
AU - Küpper, K.
ID - 45739
T2 - 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas
TI - How Do I Tell Them? Analyzing Companies' Provision of Rejection Reasons in Product Testing Programs
ER -
TY - CONF
AU - Becker, M.
AU - Wiegand, N.
AU - Steinhoff, Lena
AU - Baidina, K.
ID - 45738
T2 - Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest.
TI - The Role of Self-Rewarding Behavior in Cashback Loyalty Programs
ER -
TY - JOUR
AU - Steinhoff, Lena
AU - Liu, J. (S.)
AU - Li, X.
AU - Palmatier, R. W.
ID - 45720
IS - 1
JF - Journal of International Marketing
TI - Customer Engagement in International Markets
VL - 31
ER -
TY - JOUR
AU - Tuisku, Outi
AU - Johansson-Pajala, Rose-Marie
AU - Hoppe, Julia Amelie
AU - Pekkarinen, Satu
AU - Hennala, Lea
AU - Thommes, Kirsten
AU - Gustafsson, Christine
AU - Melkas, Helinä
ID - 51210
IS - 6
JF - Behaviour & Information Technology
KW - Human-Computer Interaction
KW - General Social Sciences
KW - Arts and Humanities (miscellaneous)
KW - Developmental and Educational Psychology
SN - 0144-929X
TI - Assistant nurses and orientation to care robot use in three European countries
VL - 42
ER -
TY - THES
AU - van Straaten, Dirk
ID - 24886
TI - Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics
ER -
TY - CHAP
AU - Krebs, Benjamin
AU - Wehner, Marius Claus
ED - Tarique, Ibraiz
ID - 24371
T2 - The Routledge companion to talent management
TI - The relationship between talent management and individual and organizational performance
ER -
TY - JOUR
AU - Beverungen, Daniel
AU - Kundisch, Dennis
AU - Wünderlich, Nancy
ID - 17860
IS - 4
JF - Journal of Service Management
TI - Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers
VL - 32
ER -
TY - JOUR
AU - Kaimann, Daniel
AU - Tanneberg, Ilka
AU - Cox, Joe
ID - 21289
IS - 1
JF - Managerial and Decision Economics
SN - 0143-6570
TI - “I will survive”: Online streaming and the chart survival of music tracks
VL - 42
ER -
TY - CONF
AU - Harrmann, L.
AU - Böhm, Eva
AU - Eggert, A.
ID - 46670
T2 - 2021 AMA Winter Academic Conference
TI - Exploring the paths towards service growth in manufacturing companies
ER -
TY - JOUR
AB - AbstractThis study explains how manufacturers tackle the critical managerial challenge of transforming a product-focused sales force to undertake solution selling. Through an application of configurational theory, the authors explain how individual and organizational conditions combine to determine salespeople’s engagement in solution selling. Multilevel, multisource data from the sales organization of a global supplier of building solutions represent input from salespeople (N = 184), solution champions (N = 23), and sales managers (N = 26). A fuzzy set qualitative comparative analysis reveals no single, optimal way to overcome transformation challenges. Rather, consistent with prior research, solution selling requires certain types of salespeople, because value-based selling is a necessary condition for successful engagement. Beyond this foundational condition, a heterogeneous sales force can be engaged, as long as the organization provides appropriate support that is tailored to individual salespersons’ needs. The findings affirm that this viable support can come from either sales managers or solution champions.
AU - Salonen, Anna
AU - Terho, Harri
AU - Böhm, Eva
AU - Virtanen, Ari
AU - Rajala, Risto
ID - 41338
IS - 1
JF - Journal of the Academy of Marketing Science
KW - Marketing
KW - Economics and Econometrics
KW - Business and International Management
SN - 0092-0703
TI - Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions
VL - 49
ER -
TY - JOUR
AB - AbstractOnline reviews have profound impacts on firm success in terms of sales volume and how much customers are willing to pay, yet firms remain highly dependent on customers’ voluntary contributions. A popular way to increase the number of online reviews is to use product testing programs, which offer participants free products in exchange for writing reviews. Firms that employ this practice generally hope to increase review quality and secure higher product rating scores. However, a qualitative study, experimental study, and multilevel analysis of a field study dataset of more than 200,000 online reviews by product testers combine to reveal that product testing programs do not necessarily generate higher quality reviews, nor better product ratings. Only in certain circumstances (e.g., higher priced products) does offering a product testing program generate these benefits for the firm. Therefore, companies should consider carefully if and when they want to offer product testing programs.
AU - Garnefeld, Ina
AU - Krah, Tabea
AU - Böhm, Eva
AU - Gremler, Dwayne D.
ID - 41337
IS - 4
JF - Journal of the Academy of Marketing Science
KW - Marketing
KW - Economics and Econometrics
KW - Business and International Management
SN - 0092-0703
TI - Online reviews generated through product testing: can more favorable reviews be enticed with free products?
VL - 49
ER -
TY - JOUR
AU - Schaefers, Tobias
AU - Ruffer, Stefan
AU - Böhm, Eva
ID - 46635
JF - Industrial Marketing Management
KW - Marketing
SN - 0019-8501
TI - Outcome-based contracting from the customers' perspective: A means-end chain analytical exploration
VL - 93
ER -
TY - CHAP
AU - Wach, Bernhard
AU - Krebs, Benjamin
AU - Kabst, Rüdiger
ED - Schwuchow, K.
ED - Gutmann, J.
ID - 24375
T2 - HR-Trends 2021
TI - HR-Manager als Intrapreneure
ER -
TY - CHAP
AU - Öhlschläger, Claudia
AU - Schneider, Martin
ID - 42778
SN - 9783846766088
T2 - Komparatistik heute
TI - Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive
ER -
TY - JOUR
AB - One objective of current research in explainable intelligent systems is to implement social aspects in order to increase the relevance of explanations. In this paper, we argue that a novel conceptual framework is needed to overcome shortcomings of existing AI systems with little attention to processes of interaction and learning. Drawing from research in interaction and development, we first outline the novel conceptual framework that pushes the design of AI systems toward true interactivity with an emphasis on the role of the partner and social relevance. We propose that AI systems will be able to provide a meaningful and relevant explanation only if the process of explaining is extended to active contribution of both partners that brings about dynamics that is modulated by different levels of analysis. Accordingly, our conceptual framework comprises monitoring and scaffolding as key concepts and claims that the process of explaining is not only modulated by the interaction between explainee and explainer but is embedded into a larger social context in which conventionalized and routinized behaviors are established. We discuss our conceptual framework in relation to the established objectives of transparency and autonomy that are raised for the design of explainable AI systems currently.
AU - Rohlfing, Katharina J.
AU - Cimiano, Philipp
AU - Scharlau, Ingrid
AU - Matzner, Tobias
AU - Buhl, Heike M.
AU - Buschmeier, Hendrik
AU - Esposito, Elena
AU - Grimminger, Angela
AU - Hammer, Barbara
AU - Haeb-Umbach, Reinhold
AU - Horwath, Ilona
AU - Hüllermeier, Eyke
AU - Kern, Friederike
AU - Kopp, Stefan
AU - Thommes, Kirsten
AU - Ngonga Ngomo, Axel-Cyrille
AU - Schulte, Carsten
AU - Wachsmuth, Henning
AU - Wagner, Petra
AU - Wrede, Britta
ID - 24456
IS - 3
JF - IEEE Transactions on Cognitive and Developmental Systems
KW - Explainability
KW - process ofexplaining andunderstanding
KW - explainable artificial systems
SN - 2379-8920
TI - Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems
VL - 13
ER -
TY - JOUR
AU - Henderson, C. M.
AU - Steinhoff, Lena
AU - Harmeling, C. M.
AU - Palmatier, R. W.
ID - 45724
IS - 2
JF - Journal of the Academy of Marketing Science
TI - Customer Inertia Marketing
VL - 49
ER -
TY - JOUR
AU - Kim, J. J.
AU - Steinhoff, Lena
AU - Palmatier, R. W.
ID - 45725
IS - 1
JF - Journal of the Academy of Marketing Science
TI - An Emerging Theory of Loyalty Program Dynamics
VL - 49
ER -
TY - JOUR
AU - Steinhoff, Lena
AU - Palmatier, R. W.
ID - 45722
IS - 2
JF - Australasian Marketing Journal
TI - Commentary: Opportunities and Challenges of Technology in Relationship Marketing
VL - 29
ER -
TY - JOUR
AU - Steinhoff, Lena
AU - Zondag, M. M.
ID - 45723
JF - Journal of Business Research
TI - Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages
VL - 129
ER -
TY - CONF
AU - Alberternst, B.
AU - Steinhoff, Lena
AU - Eggert, A.
AU - Giesler, M.
ID - 45741
T2 - 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg
TI - Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together
ER -
TY - CONF
AU - Alberternst, B.
AU - Eggert, A.
AU - Steinhoff, Lena
AU - Giesler, M.
ID - 45740
T2 - Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid
TI - Understanding and Measuring Consumer Solidarity as a Collective Bond
ER -
TY - CONF
AU - Krebs, Benjamin
ID - 24373
IS - 21233
T2 - Academy of Management Proceedings
TI - Antecedents and Performance Consequences of High-Potential Scheme Use
VL - 1
ER -
TY - JOUR
AU - Pekkarinen, Satu
AU - Hennala, Lea
AU - Tuisku, Outi
AU - Gustafsson, Christine
AU - Johansson-Pajala, Rose-Marie
AU - Thommes, Kirsten
AU - Hoppe, Julia Amelie
AU - Melkas, Helinä
ID - 21126
JF - Gerontechnology
SN - 1569-1101
TI - Care robots in society: Knowledge and orientation needs
ER -
TY - JOUR
AU - Johansson-Pajala, Rose-Marie
AU - Thommes, Kirsten
AU - Hoppe, Julia Amelie
AU - Tuisku, Outi
AU - Hennala, Lea
AU - Pekkarinen, Satu
AU - Melkas, Helinä
AU - Gustafsson, Christine
ID - 21127
JF - Gerontechnology
SN - 1569-1101
TI - The need for care robot orientation in elder care services
ER -
TY - JOUR
AB - Peer-to-peer markets are especially suitable for the analysis of online ratings as they represent two-sided markets that match buyers to sellers and thus lead to reduced scope for opportunistic behavior. We decompose the online ratings by focusing on the customer’s decision-making process in a leading peer-to-peer ridesharing platform. Using data from the leading peer-to-peer ridesharing platform BlaBlaCar, we analyze 17,584 users registered between 2004 and 2014 and their online ratings focusing on the decomposition of the explicit determinants reflecting the variance of online ratings. We find clear evidence to suggest that a driver’s attitude towards music, pets, smoking, and conversation has a significantly positive influence on his received online ratings. However, we also show that the interaction of female drivers and their attitude towards pets has a significantly negative effect on average ratings.
AU - Kaimann, Daniel
ID - 21287
IS - 15
JF - Sustainability
SN - 2071-1050
TI - Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets
VL - 12
ER -
TY - JOUR
AU - Johansson-Pajala, Rose-Marie
AU - Thommes, Kirsten
AU - Hoppe, Julia Amelie
AU - Tuisku, Outi
AU - Hennala, Lea
AU - Pekkarinen, Satu
AU - Melkas, Helina
AU - Gustafsson, Christine
ID - 17361
JF - International Journal of Social Robotics
TI - Care Robot Orientation: What, Who and How? Potential Users` Perceptions
ER -
TY - JOUR
AU - Hoppe, Julia Amelie
AU - Johansson-Pajala, Rose-Marie
AU - Gustafsson, Christine
AU - Melkas, Helinä
AU - Tusku, Outi
AU - Pekkarinen, Satu
AU - Hennala, Lea
ID - 17366
JF - Industrie 4.0 Management
SN - 2364-9208
TI - Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?
VL - 2
ER -
TY - CHAP
AU - Hoppe, Julia Amelie
AU - Johansson-Pajala, Rose-Marie
AU - Gustafsson, Christine
AU - Melkas, Helinä
AU - Tusku, Outi
AU - Pekkarinen, Satu
AU - Hennala, Lea
AU - Thommes, Kirsten
ED - Haltaufderheide, Joschka
ED - Hovemann, Johanna
ED - Vollmann, Jochen
ID - 17367
T2 - Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care
TI - Assistive robots in care: Expectations and perceptions of older people
ER -
TY - JOUR
AU - Hoffmann, Christin
AU - Thommes, Kirsten
ID - 20882
JF - Journal of Economic Behavior & Organization
SN - 0167-2681
TI - Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment
ER -
TY - JOUR
AB - We experimentally compare the consequences for group cooperation of two decision mechanisms involving the extension of group membership. We analyze an exogenous decision (random draw) and an endogenous decision (made by a particular group member) mechanism to extend a temporary agent’s group membership. Our results reveal that the prospect of group membership extension affects not only the temporary but also the permanent group members’ contributions with an endogenous mechanism.
AU - Grund, Christian
AU - Harbring, Christine
AU - Thommes, Kirsten
AU - Tilkes, Katja Rebecca
ID - 20883
JF - Games
SN - 2073-4336
TI - Decisions on Extending Group Membership—Evidence from a Public Good Experiment
ER -
TY - JOUR
AU - Kaimann, Daniel
ID - 4627
IS - 16
JF - Applied Economics Letters
TI - Ancillary market signaling: A two-stage model of economic reputation on ancillary market success
VL - 27
ER -
TY - CONF
AU - Purrmann, Maren
AU - Wünderlich, Nancy
ID - 16116
T2 - Proceedings of the 2020 AMA Winter Academic Conference
TI - How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust
ER -
TY - JOUR
AU - Thommes, Kirsten
AU - Johansson-Pajala, Rose-Marie
AU - Gustaffson, Christine
AU - Pekkarinen, Satu
AU - Tuisku, Outi
AU - Hennala, Lea
AU - Melkas, Helinä
AU - Hoppe, Julia Amelie
ID - 21128
JF - Gerontechnology
SN - 1569-1101
TI - Trust development in care robots by opinion leader in the society
ER -
TY - JOUR
AU - Goldbach, Carina
AU - Hoffmann, Christin
AU - Hoppe, Julia Amelie
AU - Pitz, Thomas
AU - Thommes, Kirsten
ID - 17854
IS - 7
JF - PloS ONE
TI - The fast and the furious—An experimental investigation of the pace of life and risky speed choice in traffic
VL - 15
ER -
TY - JOUR
AU - Pekkarinen, Satu
AU - Hennala, Lea
AU - Tuisku, Outi
AU - Gustafsson, Christine
AU - Johansson-Pajala, Rose-Marie
AU - Thommes, Kirsten
AU - Hoppe, Julia Amelie
AU - Melkas, Helina
ID - 17857
JF - Futures
TI - Embedding care robots into society and practice: Socio-technical considerations
VL - 122
ER -
TY - JOUR
AU - Schlangenotto, Darius
AU - Schnedler, Wendelin
AU - Vadovic, Radovan
ID - 17862
IS - 3
JF - Games
TI - Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups
VL - 11
ER -
TY - JOUR
AU - Schnedler, Wendelin
AU - Stephan, Nina Lucia
ID - 18236
JF - Schmalenbach Business Review
SN - 1439-2917
TI - Revisiting a Remedy Against Chains of Unkindness
ER -
TY - CONF
AU - Garnefeld, I.
AU - Krah, T.
AU - Böhm, Eva
AU - Gremler, D. D.
ID - 46689
T2 - 2020 AMA Winter Academic Conference, San Diego, CA
TI - Do product testing programs lead to more favorable online reviews? (ausgezeichnet mit Best Paper Award)
ER -
TY - CONF
AU - Eggert, A.
AU - Böhm, Eva
AU - Akalan, R.
AU - Gebauer, H.
ID - 46690
T2 - 2020 AMA Winter Academic Conference, San Diego, CA
TI - Manufacturers’ service growth through mergers and acquisitions – An event study
ER -
TY - JOUR
AU - Böhm, Eva
AU - Eggert, Andreas
AU - Terho, Harri
AU - Ulaga, Wolfgang
AU - Haas, Alexander
ID - 46636
IS - 3
JF - Journal of Personal Selling and Sales Management
KW - Management of Technology and Innovation
KW - Human Factors and Ergonomics
SN - 0885-3134
TI - Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling
VL - 40
ER -
TY - CHAP
AU - Schneider, Martin
ED - Becker, Karsten
ID - 42780
SN - 978-3-8260-6930-7
T2 - Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien
TI - Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street
ER -
TY - CHAP
AU - Schneider, Martin
ED - Öhlschläger, Claudia
ID - 18905
SN - 987-3-8376-4884-3
T2 - Urbane Kulturen und Räume Intermedial
TI - Urbane Arbeitsparadiese gestern und heute
ER -
TY - CHAP
AU - Schneider, Martin
AU - Eisele, Simon
ID - 20295
T2 - Handbuch Gestaltung digitaler und vernetzter Arbeitswelten
TI - Personalwirtschaft
ER -