--- _id: '46638' author: - first_name: Harri full_name: Terho, Harri last_name: Terho - first_name: Andreas full_name: Eggert, Andreas last_name: Eggert - first_name: Wolfgang full_name: Ulaga, Wolfgang last_name: Ulaga - first_name: Alexander full_name: Haas, Alexander last_name: Haas - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 citation: ama: 'Terho H, Eggert A, Ulaga W, Haas A, Böhm E. Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action. Industrial Marketing Management. 2017;66:42-55. doi:10.1016/j.indmarman.2017.06.015' apa: 'Terho, H., Eggert, A., Ulaga, W., Haas, A., & Böhm, E. (2017). Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action. Industrial Marketing Management, 66, 42–55. https://doi.org/10.1016/j.indmarman.2017.06.015' bibtex: '@article{Terho_Eggert_Ulaga_Haas_Böhm_2017, title={Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action}, volume={66}, DOI={10.1016/j.indmarman.2017.06.015}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Böhm, Eva}, year={2017}, pages={42–55} }' chicago: 'Terho, Harri, Andreas Eggert, Wolfgang Ulaga, Alexander Haas, and Eva Böhm. “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action.” Industrial Marketing Management 66 (2017): 42–55. https://doi.org/10.1016/j.indmarman.2017.06.015.' ieee: 'H. Terho, A. Eggert, W. Ulaga, A. Haas, and E. Böhm, “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action,” Industrial Marketing Management, vol. 66, pp. 42–55, 2017, doi: 10.1016/j.indmarman.2017.06.015.' mla: 'Terho, Harri, et al. “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action.” Industrial Marketing Management, vol. 66, Elsevier BV, 2017, pp. 42–55, doi:10.1016/j.indmarman.2017.06.015.' short: H. Terho, A. Eggert, W. Ulaga, A. Haas, E. Böhm, Industrial Marketing Management 66 (2017) 42–55. date_created: 2023-08-22T13:27:16Z date_updated: 2023-09-01T10:17:45Z department: - _id: '785' doi: 10.1016/j.indmarman.2017.06.015 intvolume: ' 66' keyword: - Marketing language: - iso: eng page: 42-55 publication: Industrial Marketing Management publication_identifier: issn: - 0019-8501 publication_status: published publisher: Elsevier BV status: public title: 'Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action' type: journal_article user_id: '49063' volume: 66 year: '2017' ... --- _id: '46639' abstract: - lang: eng text: "\r\nPurpose\r\nMany manufacturing firms entrust partners to provide services on their behalf. However, it is not clear whether and when firms can capture the potential value advantages of outsourcing business services. The purpose of this paper is to investigate the effects of different types of business service outsourcing on firm value.\r\n\r\n\r\nDesign/methodology/approach\r\nThe paper uses event study methodology to estimate the impact of business service outsourcing announcements on abnormal returns of publicly traded manufacturing companies in Europe.\r\n\r\n\r\nFindings\r\nExternal service outsourcing that directly affects the company’s customers leads to more favorable outcomes than internal service outsourcing. This effect is contingent on the strategic outsourcing intention, the service’s reliance on technology, and the choice of the outsourcing partner.\r\n\r\n\r\nResearch limitations/implications\r\nFindings show that firm value depends critically on the service value it delivers to customers. Future research could explore further contingency variables, and investigate the role of service outsourcing networks and relationships.\r\n\r\n\r\nPractical implications\r\nThe insights of this study help managers to decide why, how, and to whom they should outsource their business services, as well as how to justify their outsourcing decisions, and how to communicate them toward the financial markets.\r\n\r\n\r\nOriginality/value\r\nThis research sheds light on the value implications of outsourcing decisions. Two types of business service outsourcing are distinguished, namely, internal and external. Furthermore, the study enhances our understanding of a contingency perspective on service outsourcing decisions.\r\n" author: - first_name: Andreas full_name: Eggert, Andreas last_name: Eggert - first_name: Eva full_name: Böhm, Eva id: '3043' last_name: Böhm orcid: 0000-0001-6053-1012 - first_name: Christina full_name: Cramer, Christina last_name: Cramer citation: ama: 'Eggert A, Böhm E, Cramer C. Business service outsourcing in manufacturing firms: an event study. Journal of Service Management. 2017;28(3):476-498. doi:10.1108/josm-11-2016-0306' apa: 'Eggert, A., Böhm, E., & Cramer, C. (2017). Business service outsourcing in manufacturing firms: an event study. Journal of Service Management, 28(3), 476–498. https://doi.org/10.1108/josm-11-2016-0306' bibtex: '@article{Eggert_Böhm_Cramer_2017, title={Business service outsourcing in manufacturing firms: an event study}, volume={28}, DOI={10.1108/josm-11-2016-0306}, number={3}, journal={Journal of Service Management}, publisher={Emerald}, author={Eggert, Andreas and Böhm, Eva and Cramer, Christina}, year={2017}, pages={476–498} }' chicago: 'Eggert, Andreas, Eva Böhm, and Christina Cramer. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” Journal of Service Management 28, no. 3 (2017): 476–98. https://doi.org/10.1108/josm-11-2016-0306.' ieee: 'A. Eggert, E. Böhm, and C. Cramer, “Business service outsourcing in manufacturing firms: an event study,” Journal of Service Management, vol. 28, no. 3, pp. 476–498, 2017, doi: 10.1108/josm-11-2016-0306.' mla: 'Eggert, Andreas, et al. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” Journal of Service Management, vol. 28, no. 3, Emerald, 2017, pp. 476–98, doi:10.1108/josm-11-2016-0306.' short: A. Eggert, E. Böhm, C. Cramer, Journal of Service Management 28 (2017) 476–498. date_created: 2023-08-22T13:29:54Z date_updated: 2023-09-01T10:18:20Z department: - _id: '785' doi: 10.1108/josm-11-2016-0306 intvolume: ' 28' issue: '3' keyword: - Strategy and Management - Tourism - Leisure and Hospitality Management - Business - Management and Accounting (miscellaneous) language: - iso: eng page: 476-498 publication: Journal of Service Management publication_identifier: issn: - 1757-5818 publication_status: published publisher: Emerald status: public title: 'Business service outsourcing in manufacturing firms: an event study' type: journal_article user_id: '49063' volume: 28 year: '2017' ... --- _id: '4954' citation: ama: Riach J, Morbitzer A, Koeberer M, eds. Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition). Klett Verlag; 2017. apa: Riach, J., Morbitzer, A., & Koeberer, M. (Eds.). (2017). Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition). Klett Verlag. bibtex: '@book{Riach_Morbitzer_Koeberer_2017, title={Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)}, publisher={Klett Verlag}, year={2017} }' chicago: Riach, John, Andreas Morbitzer, and Markus Koeberer, eds. Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition). Klett Verlag, 2017. ieee: J. Riach, A. Morbitzer, and M. Koeberer, Eds., Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition). Klett Verlag, 2017. mla: Riach, John, et al., editors. Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition). Klett Verlag, 2017. short: J. Riach, A. Morbitzer, M. Koeberer, eds., Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition), Klett Verlag, 2017. date_created: 2018-10-26T10:33:54Z date_updated: 2023-11-22T20:18:39Z department: - _id: '178' - _id: '185' editor: - first_name: John full_name: Riach, John last_name: Riach - first_name: Andreas full_name: Morbitzer, Andreas last_name: Morbitzer - first_name: Markus full_name: Koeberer, Markus last_name: Koeberer language: - iso: eng publication_status: published publisher: Klett Verlag status: public title: Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition) type: book_editor user_id: '54657' year: '2017' ... --- _id: '4932' author: - first_name: Martin full_name: Schneider, Martin id: '471' last_name: Schneider orcid: https://orcid.org/0000-0002-6961-3716 - first_name: Johanna full_name: Flore, Johanna last_name: Flore citation: ama: 'Schneider M, Flore J. Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity. The International Journal of Human Resource Management. Published online 2017:1-17. doi:10.1080/09585192.2017.1308413' apa: 'Schneider, M., & Flore, J. (2017). Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity. The International Journal of Human Resource Management, 1–17. https://doi.org/10.1080/09585192.2017.1308413' bibtex: '@article{Schneider_Flore_2017, title={Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity}, DOI={10.1080/09585192.2017.1308413}, journal={The International Journal of Human Resource Management}, publisher={Informa UK Limited}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={1–17} }' chicago: 'Schneider, Martin, and Johanna Flore. “Training and Commitment in a German Manufacturing Company during the Post-2008 Crisis: A Case of Internal Flexicurity.” The International Journal of Human Resource Management, 2017, 1–17. https://doi.org/10.1080/09585192.2017.1308413.' ieee: 'M. Schneider and J. Flore, “Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity,” The International Journal of Human Resource Management, pp. 1–17, 2017, doi: 10.1080/09585192.2017.1308413.' mla: 'Schneider, Martin, and Johanna Flore. “Training and Commitment in a German Manufacturing Company during the Post-2008 Crisis: A Case of Internal Flexicurity.” The International Journal of Human Resource Management, Informa UK Limited, 2017, pp. 1–17, doi:10.1080/09585192.2017.1308413.' short: M. Schneider, J. Flore, The International Journal of Human Resource Management (2017) 1–17. date_created: 2018-10-26T09:41:07Z date_updated: 2023-11-22T20:13:03Z department: - _id: '178' - _id: '185' doi: 10.1080/09585192.2017.1308413 language: - iso: eng page: 1-17 publication: The International Journal of Human Resource Management publication_identifier: issn: - 0958-5192 - 1466-4399 publication_status: published publisher: Informa UK Limited status: public title: 'Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity' type: journal_article user_id: '54657' year: '2017' ... --- _id: '4930' author: - first_name: Katharina full_name: Radermacher, Katharina id: '47691' last_name: Radermacher - first_name: Martin full_name: Schneider, Martin id: '471' last_name: Schneider orcid: https://orcid.org/0000-0002-6961-3716 - first_name: Anja full_name: Iseke, Anja last_name: Iseke - first_name: Tobias full_name: Tebbe, Tobias last_name: Tebbe citation: ama: Radermacher K, Schneider M, Iseke A, Tebbe T. Signalling to young knowledge workers through architecture? A conjoint analysis. German Journal of Human Resource Management. 2017;(1):71--93. apa: Radermacher, K., Schneider, M., Iseke, A., & Tebbe, T. (2017). Signalling to young knowledge workers through architecture? A conjoint analysis. German Journal of Human Resource Management, 1, 71--93. bibtex: '@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }' chicago: 'Radermacher, Katharina, Martin Schneider, Anja Iseke, and Tobias Tebbe. “Signalling to Young Knowledge Workers through Architecture? A Conjoint Analysis.” German Journal of Human Resource Management, no. 1 (2017): 71--93.' ieee: K. Radermacher, M. Schneider, A. Iseke, and T. Tebbe, “Signalling to young knowledge workers through architecture? A conjoint analysis,” German Journal of Human Resource Management, no. 1, pp. 71--93, 2017. mla: Radermacher, Katharina, et al. “Signalling to Young Knowledge Workers through Architecture? A Conjoint Analysis.” German Journal of Human Resource Management, no. 1, 2017, pp. 71--93. short: K. Radermacher, M. Schneider, A. Iseke, T. Tebbe, German Journal of Human Resource Management (2017) 71--93. date_created: 2018-10-26T09:39:38Z date_updated: 2023-11-22T20:12:46Z department: - _id: '178' - _id: '185' issue: '1' language: - iso: eng page: 71--93 publication: German Journal of Human Resource Management publication_status: published status: public title: Signalling to young knowledge workers through architecture? A conjoint analysis type: journal_article user_id: '54657' year: '2017' ... --- _id: '4926' author: - first_name: Katharina full_name: Radermacher, Katharina id: '47691' last_name: Radermacher - first_name: Martin full_name: Schneider, Martin id: '471' last_name: Schneider orcid: https://orcid.org/0000-0002-6961-3716 citation: ama: Radermacher K, Schneider M. Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. . PERSONALquaterly. Published online 2017:10-16. apa: Radermacher, K., & Schneider, M. (2017). Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. . PERSONALquaterly, 10–16. bibtex: '@article{Radermacher_Schneider_2017, title={Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. }, journal={PERSONALquaterly}, author={Radermacher, Katharina and Schneider, Martin}, year={2017}, pages={10–16} }' chicago: Radermacher, Katharina, and Martin Schneider. “Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. .” PERSONALquaterly, 2017, 10–16. ieee: K. Radermacher and M. Schneider, “Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. ,” PERSONALquaterly, pp. 10–16, 2017. mla: Radermacher, Katharina, and Martin Schneider. “Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. .” PERSONALquaterly, 2017, pp. 10–16. short: K. Radermacher, M. Schneider, PERSONALquaterly (2017) 10–16. date_created: 2018-10-26T09:32:29Z date_updated: 2023-11-22T20:12:18Z department: - _id: '178' - _id: '185' language: - iso: ger page: 10-16 publication: PERSONALquaterly publication_status: published related_material: link: - relation: confirmation url: https://zeitschriften.haufe.de/ePaper/personal-quarterly/2017/23A562F0/files/assets/basic-html/index.html#1 status: public title: 'Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. ' type: journal_article user_id: '54657' year: '2017' ... --- _id: '4934' author: - first_name: Martin full_name: Schneider, Martin id: '471' last_name: Schneider orcid: https://orcid.org/0000-0002-6961-3716 - first_name: Johanna full_name: Flore, Johanna last_name: Flore citation: ama: 'Schneider M, Flore J. Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. . PERSONALquaterly. Published online 2017:45-53.' apa: 'Schneider, M., & Flore, J. (2017). Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. . PERSONALquaterly, 45–53.' bibtex: '@article{Schneider_Flore_2017, title={Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. }, journal={PERSONALquaterly}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={45–53} }' chicago: 'Schneider, Martin, and Johanna Flore. “Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. .” PERSONALquaterly, 2017, 45–53.' ieee: 'M. Schneider and J. Flore, “Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. ,” PERSONALquaterly, pp. 45–53, 2017.' mla: 'Schneider, Martin, and Johanna Flore. “Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. .” PERSONALquaterly, 2017, pp. 45–53.' short: M. Schneider, J. Flore, PERSONALquaterly (2017) 45–53. date_created: 2018-10-26T09:48:22Z date_updated: 2023-11-22T20:14:48Z department: - _id: '178' - _id: '185' language: - iso: ger page: 45-53 publication: PERSONALquaterly publication_status: published related_material: link: - relation: confirmation url: https://zeitschriften.haufe.de/ePaper/personal-quarterly/2017/987D26D3/files/assets/common/downloads/publication.pdf status: public title: 'Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. ' type: journal_article user_id: '54657' year: '2017' ... --- _id: '4953' author: - first_name: Katharina full_name: Radermacher, Katharina id: '47691' last_name: Radermacher - first_name: Martin full_name: Schneider, Martin id: '471' last_name: Schneider orcid: https://orcid.org/0000-0002-6961-3716 - first_name: Anja full_name: Iseke, Anja last_name: Iseke - first_name: Tobias full_name: Tebbe, Tobias last_name: Tebbe citation: ama: Radermacher K, Schneider M, Iseke A, Tebbe T. Signalling to young knowledge workers through architecture? A conjoint analysis. German Journal of Human Resource Management. 2017;(1):71--93. apa: Radermacher, K., Schneider, M., Iseke, A., & Tebbe, T. (2017). Signalling to young knowledge workers through architecture? A conjoint analysis. German Journal of Human Resource Management, 1, 71--93. bibtex: '@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }' chicago: 'Radermacher, Katharina, Martin Schneider, Anja Iseke, and Tobias Tebbe. “Signalling to Young Knowledge Workers through Architecture? A Conjoint Analysis.” German Journal of Human Resource Management, no. 1 (2017): 71--93.' ieee: K. Radermacher, M. Schneider, A. Iseke, and T. Tebbe, “Signalling to young knowledge workers through architecture? A conjoint analysis,” German Journal of Human Resource Management, no. 1, pp. 71--93, 2017. mla: Radermacher, Katharina, et al. “Signalling to Young Knowledge Workers through Architecture? A Conjoint Analysis.” German Journal of Human Resource Management, no. 1, 2017, pp. 71--93. short: K. Radermacher, M. Schneider, A. Iseke, T. Tebbe, German Journal of Human Resource Management (2017) 71--93. date_created: 2018-10-26T10:26:28Z date_updated: 2023-11-22T20:23:50Z department: - _id: '178' - _id: '185' issue: '1' language: - iso: eng page: 71--93 publication: German Journal of Human Resource Management publication_status: published status: public title: Signalling to young knowledge workers through architecture? A conjoint analysis type: journal_article user_id: '54657' year: '2017' ... --- _id: '45746' author: - first_name: A. full_name: Eggert, A. last_name: Eggert - first_name: Lena full_name: Steinhoff, Lena id: '4336' last_name: Steinhoff - first_name: C. full_name: Witte, C. last_name: Witte citation: ama: 'Eggert A, Steinhoff L, Witte C. The Loyalty Effect of Gift Purchases. In: 2017 Winter AMA Conference Proceedings, Orlando. ; 2017.' apa: Eggert, A., Steinhoff, L., & Witte, C. (2017). The Loyalty Effect of Gift Purchases. 2017 Winter AMA Conference Proceedings, Orlando. 2017 Winter AMA Conference Proceedings, Orlando. bibtex: '@inproceedings{Eggert_Steinhoff_Witte_2017, title={The Loyalty Effect of Gift Purchases}, booktitle={2017 Winter AMA Conference Proceedings, Orlando}, author={Eggert, A. and Steinhoff, Lena and Witte, C.}, year={2017} }' chicago: Eggert, A., Lena Steinhoff, and C. Witte. “The Loyalty Effect of Gift Purchases.” In 2017 Winter AMA Conference Proceedings, Orlando, 2017. ieee: A. Eggert, L. Steinhoff, and C. Witte, “The Loyalty Effect of Gift Purchases,” presented at the 2017 Winter AMA Conference Proceedings, Orlando, 2017. mla: Eggert, A., et al. “The Loyalty Effect of Gift Purchases.” 2017 Winter AMA Conference Proceedings, Orlando, 2017. short: 'A. Eggert, L. Steinhoff, C. Witte, in: 2017 Winter AMA Conference Proceedings, Orlando, 2017.' conference: location: Orlando name: 2017 Winter AMA Conference Proceedings date_created: 2023-06-22T17:01:57Z date_updated: 2024-01-15T16:34:20Z department: - _id: '733' language: - iso: eng publication: 2017 Winter AMA Conference Proceedings, Orlando publication_status: published status: public title: The Loyalty Effect of Gift Purchases type: conference user_id: '68445' year: '2017' ... --- _id: '3308' author: - first_name: 'Robin ' full_name: 'Breuer, Robin ' last_name: Breuer citation: ama: 'Breuer R. Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse. Universität Paderborn; 2016.' apa: 'Breuer, R. (2016). Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse. Universität Paderborn.' bibtex: '@book{Breuer_2016, title={Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse}, publisher={Universität Paderborn}, author={Breuer, Robin }, year={2016} }' chicago: 'Breuer, Robin . Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse. Universität Paderborn, 2016.' ieee: 'R. Breuer, Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse. Universität Paderborn, 2016.' mla: 'Breuer, Robin. Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse. Universität Paderborn, 2016.' short: 'R. Breuer, Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse, Universität Paderborn, 2016.' date_created: 2018-06-22T11:46:37Z date_updated: 2022-01-06T06:59:10Z department: - _id: '183' language: - iso: ger project: - _id: '1' name: SFB 901 - _id: '2' name: SFB 901 - Project Area A - _id: '8' name: SFB 901 - Subproject A4 publisher: Universität Paderborn status: public supervisor: - first_name: Bernd full_name: Frick, Bernd last_name: Frick title: 'Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse' type: bachelorsthesis user_id: '477' year: '2016' ...