---
_id: '5328'
author:
- first_name: Bart
full_name: Larivière, Bart
last_name: Larivière
- first_name: David
full_name: Bowen, David
last_name: Bowen
- first_name: Tor W
full_name: Andreassen, Tor W
last_name: Andreassen
- first_name: Werner
full_name: Kunz, Werner
last_name: Kunz
- first_name: Nancy J
full_name: Sirianni, Nancy J
last_name: Sirianni
- first_name: Chris
full_name: Voss, Chris
last_name: Voss
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
- first_name: Arne
full_name: De Keyser, Arne
last_name: De Keyser
citation:
ama: 'Larivière B, Bowen D, Andreassen TW, et al. Service Encounter 2.0": An Investigation
Into the Roles of Technology, Employees and Customers. In: Proceedings of QUIS
2017. ; 2017.'
apa: 'Larivière, B., Bowen, D., Andreassen, T. W., Kunz, W., Sirianni, N. J., Voss,
C., … De Keyser, A. (2017). Service Encounter 2.0": An Investigation Into the
Roles of Technology, Employees and Customers. In Proceedings of QUIS 2017.
Porto, Portugal.'
bibtex: '@inproceedings{Larivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De
Keyser_2017, title={Service Encounter 2.0": An Investigation Into the Roles of
Technology, Employees and Customers.}, booktitle={Proceedings of QUIS 2017}, author={Larivière,
Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy
J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne}, year={2017} }'
chicago: 'Larivière, Bart, David Bowen, Tor W Andreassen, Werner Kunz, Nancy J Sirianni,
Chris Voss, Nancy Wünderlich, and Arne De Keyser. “Service Encounter 2.0": An
Investigation Into the Roles of Technology, Employees and Customers.” In Proceedings
of QUIS 2017, 2017.'
ieee: 'B. Larivière et al., “Service Encounter 2.0": An Investigation Into
the Roles of Technology, Employees and Customers.,” in Proceedings of QUIS
2017, Porto, Portugal, 2017.'
mla: 'Larivière, Bart, et al. “Service Encounter 2.0": An Investigation Into the
Roles of Technology, Employees and Customers.” Proceedings of QUIS 2017,
2017.'
short: 'B. Larivière, D. Bowen, T.W. Andreassen, W. Kunz, N.J. Sirianni, C. Voss,
N. Wünderlich, A. De Keyser, in: Proceedings of QUIS 2017, 2017.'
conference:
location: Porto, Portugal
name: QUIS 2017
date_created: 2018-11-02T17:53:24Z
date_updated: 2022-01-06T07:01:49Z
department:
- _id: '181'
- _id: '178'
language:
- iso: eng
publication: Proceedings of QUIS 2017
publication_status: published
status: public
title: 'Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees
and Customers.'
type: conference
user_id: '37741'
year: '2017'
...
---
_id: '5329'
author:
- first_name: Hürrem
full_name: Becker-Özcamlica, Hürrem
last_name: Becker-Özcamlica
- first_name: Isabel
full_name: Teßmer, Isabel
last_name: Teßmer
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
citation:
ama: 'Becker-Özcamlica H, Teßmer I, Wünderlich N. Do Companies Really Have to Emphasize
the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations.
In: Proceedings of the 2017 Winter Marketing Educators’ Conference. ; 2017.'
apa: Becker-Özcamlica, H., Teßmer, I., & Wünderlich, N. (2017). Do Companies
Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing
Sustainable Market Orientations. In Proceedings of the 2017 Winter Marketing
Educators’ Conference. Orlando, USA.
bibtex: '@inproceedings{Becker-Özcamlica_Teßmer_Wünderlich_2017, title={Do Companies
Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing
Sustainable Market Orientations.}, booktitle={Proceedings of the 2017 Winter Marketing
Educators’ Conference}, author={Becker-Özcamlica, Hürrem and Teßmer, Isabel and
Wünderlich, Nancy}, year={2017} }'
chicago: Becker-Özcamlica, Hürrem, Isabel Teßmer, and Nancy Wünderlich. “Do Companies
Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing
Sustainable Market Orientations.” In Proceedings of the 2017 Winter Marketing
Educators’ Conference, 2017.
ieee: H. Becker-Özcamlica, I. Teßmer, and N. Wünderlich, “Do Companies Really Have
to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable
Market Orientations.,” in Proceedings of the 2017 Winter Marketing Educators’
Conference, Orlando, USA, 2017.
mla: Becker-Özcamlica, Hürrem, et al. “Do Companies Really Have to Emphasize the
Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations.”
Proceedings of the 2017 Winter Marketing Educators’ Conference, 2017.
short: 'H. Becker-Özcamlica, I. Teßmer, N. Wünderlich, in: Proceedings of the 2017
Winter Marketing Educators’ Conference, 2017.'
conference:
location: Orlando, USA
name: 2017 Winter Marketing Educators' Conference
date_created: 2018-11-02T17:58:41Z
date_updated: 2022-01-06T07:01:49Z
department:
- _id: '181'
- _id: '178'
language:
- iso: eng
publication: Proceedings of the 2017 Winter Marketing Educators' Conference
publication_status: published
status: public
title: Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the
Effect of Competing Sustainable Market Orientations.
type: conference
user_id: '37741'
year: '2017'
...
---
_id: '5479'
author:
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Lena
full_name: Steinhoff, Lena
last_name: Steinhoff
- first_name: Carina
full_name: Witte, Carina
last_name: Witte
citation:
ama: Eggert A, Steinhoff L, Witte C. The Loyalty Effect of Gift Purchases. 2017.
apa: Eggert, A., Steinhoff, L., & Witte, C. (2017). The Loyalty Effect of Gift
Purchases.
bibtex: '@article{Eggert_Steinhoff_Witte_2017, series={2017 Winter AMA Proceedings},
title={The Loyalty Effect of Gift Purchases}, author={Eggert, Andreas and Steinhoff,
Lena and Witte, Carina}, year={2017}, collection={2017 Winter AMA Proceedings}
}'
chicago: Eggert, Andreas, Lena Steinhoff, and Carina Witte. “The Loyalty Effect
of Gift Purchases.” 2017 Winter AMA Proceedings, 2017.
ieee: A. Eggert, L. Steinhoff, and C. Witte, “The Loyalty Effect of Gift Purchases.”
2017.
mla: Eggert, Andreas, et al. The Loyalty Effect of Gift Purchases. 2017.
short: A. Eggert, L. Steinhoff, C. Witte, (2017).
date_created: 2018-11-12T10:05:58Z
date_updated: 2022-01-06T07:01:55Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
series_title: 2017 Winter AMA Proceedings
status: public
title: The Loyalty Effect of Gift Purchases
type: conference
user_id: '57352'
year: '2017'
...
---
_id: '5482'
author:
- first_name: I
full_name: Garnefeld, I
last_name: Garnefeld
- first_name: E
full_name: Boehm, E
last_name: Boehm
- first_name: L
full_name: Feider, L
last_name: Feider
citation:
ama: 'Garnefeld I, Boehm E, Feider L. Managing the Necessary Evil: Can Payment Methods
Reduce Product Returns. 2017.'
apa: 'Garnefeld, I., Boehm, E., & Feider, L. (2017). Managing the Necessary
Evil: Can Payment Methods Reduce Product Returns.'
bibtex: '@article{Garnefeld_Boehm_Feider_2017, series={2017 AMA Winter Marketing
Educators’ Conference Proceedings}, title={Managing the Necessary Evil: Can Payment
Methods Reduce Product Returns}, author={Garnefeld, I and Boehm, E and Feider,
L}, year={2017}, collection={2017 AMA Winter Marketing Educators’ Conference Proceedings}
}'
chicago: 'Garnefeld, I, E Boehm, and L Feider. “Managing the Necessary Evil: Can
Payment Methods Reduce Product Returns.” 2017 AMA Winter Marketing Educators’
Conference Proceedings, 2017.'
ieee: 'I. Garnefeld, E. Boehm, and L. Feider, “Managing the Necessary Evil: Can
Payment Methods Reduce Product Returns.” 2017.'
mla: 'Garnefeld, I., et al. Managing the Necessary Evil: Can Payment Methods
Reduce Product Returns. 2017.'
short: I. Garnefeld, E. Boehm, L. Feider, (2017).
date_created: 2018-11-12T10:21:49Z
date_updated: 2022-01-06T07:01:56Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
series_title: 2017 AMA Winter Marketing Educators' Conference Proceedings
status: public
title: 'Managing the Necessary Evil: Can Payment Methods Reduce Product Returns'
type: conference
user_id: '57352'
year: '2017'
...
---
_id: '5483'
author:
- first_name: C
full_name: Cramer, C
last_name: Cramer
- first_name: E
full_name: Boehm, E
last_name: Boehm
- first_name: A
full_name: Eggert, A
last_name: Eggert
citation:
ama: 'Cramer C, Boehm E, Eggert A. Service Awards: Do They Help or Harm in Case
of a Service Failure? 2017.'
apa: 'Cramer, C., Boehm, E., & Eggert, A. (2017). Service Awards: Do They Help
or Harm in Case of a Service Failure?'
bibtex: '@article{Cramer_Boehm_Eggert_2017, series={2017 AMA Winter Marketing Educators’
Conference Proceedings}, title={Service Awards: Do They Help or Harm in Case of
a Service Failure?}, author={Cramer, C and Boehm, E and Eggert, A}, year={2017},
collection={2017 AMA Winter Marketing Educators’ Conference Proceedings} }'
chicago: 'Cramer, C, E Boehm, and A Eggert. “Service Awards: Do They Help or Harm
in Case of a Service Failure?” 2017 AMA Winter Marketing Educators’ Conference
Proceedings, 2017.'
ieee: 'C. Cramer, E. Boehm, and A. Eggert, “Service Awards: Do They Help or Harm
in Case of a Service Failure?” 2017.'
mla: 'Cramer, C., et al. Service Awards: Do They Help or Harm in Case of a Service
Failure? 2017.'
short: C. Cramer, E. Boehm, A. Eggert, (2017).
date_created: 2018-11-12T10:24:01Z
date_updated: 2022-01-06T07:01:56Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
series_title: 2017 AMA Winter Marketing Educators' Conference Proceedings
status: public
title: 'Service Awards: Do They Help or Harm in Case of a Service Failure?'
type: conference
user_id: '57352'
year: '2017'
...
---
_id: '1057'
author:
- first_name: Oktay
full_name: Sürücü, Oktay
last_name: Sürücü
- first_name: Behnud
full_name: Mir Djawadi, Behnud
id: '26032'
last_name: Mir Djawadi
orcid: 0000-0002-6271-5912
- first_name: Sonja
full_name: Brangewitz, Sonja
last_name: Brangewitz
citation:
ama: Sürücü O, Mir Djawadi B, Brangewitz S. Asymmetric Dominance Effect with
Multiple Decoys for Low- and High-Variance Lotteries. Universität Paderborn;
2017.
apa: Sürücü, O., Mir Djawadi, B., & Brangewitz, S. (2017). Asymmetric Dominance
Effect with Multiple Decoys for Low- and High-Variance Lotteries. Universität
Paderborn.
bibtex: '@book{Sürücü_Mir Djawadi_Brangewitz_2017, title={Asymmetric Dominance Effect
with Multiple Decoys for Low- and High-Variance Lotteries}, publisher={Universität
Paderborn}, author={Sürücü, Oktay and Mir Djawadi, Behnud and Brangewitz, Sonja},
year={2017} }'
chicago: Sürücü, Oktay, Behnud Mir Djawadi, and Sonja Brangewitz. Asymmetric
Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries.
Universität Paderborn, 2017.
ieee: O. Sürücü, B. Mir Djawadi, and S. Brangewitz, Asymmetric Dominance Effect
with Multiple Decoys for Low- and High-Variance Lotteries. Universität Paderborn,
2017.
mla: Sürücü, Oktay, et al. Asymmetric Dominance Effect with Multiple Decoys for
Low- and High-Variance Lotteries. Universität Paderborn, 2017.
short: O. Sürücü, B. Mir Djawadi, S. Brangewitz, Asymmetric Dominance Effect with
Multiple Decoys for Low- and High-Variance Lotteries, Universität Paderborn, 2017.
date_created: 2017-12-15T11:24:00Z
date_updated: 2022-01-06T06:50:44Z
ddc:
- '330'
department:
- _id: '205'
- _id: '179'
file:
- access_level: closed
content_type: application/pdf
creator: bhoyer
date_created: 2018-11-06T15:27:20Z
date_updated: 2018-11-06T15:27:20Z
file_id: '5386'
file_name: SSRN-id2959997.pdf
file_size: 260633
relation: main_file
success: 1
file_date_updated: 2018-11-06T15:27:20Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '7'
name: SFB 901 - Subproject A3
- _id: '8'
name: SFB 901 - Subproject A4
publisher: Universität Paderborn
status: public
title: Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance
Lotteries
type: report
user_id: '477'
year: '2017'
...
---
_id: '1062'
author:
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
- first_name: Olivier
full_name: Gergaud, Olivier
last_name: Gergaud
- first_name: Petra
full_name: Winter, Petra
last_name: Winter
citation:
ama: 'Frick B, Gergaud O, Winter P. The revenue potential of product differentiation:
Empirical evidence fro the Croation restaurant industry. Gastronomy and Tourism.
2017;2(4):259-271(13). doi:10.3727/216929717X15046207899410'
apa: 'Frick, B., Gergaud, O., & Winter, P. (2017). The revenue potential of
product differentiation: Empirical evidence fro the Croation restaurant industry.
Gastronomy and Tourism, 2(4), 259-271(13). https://doi.org/10.3727/216929717X15046207899410'
bibtex: '@article{Frick_Gergaud_Winter_2017, title={The revenue potential of product
differentiation: Empirical evidence fro the Croation restaurant industry}, volume={2},
DOI={10.3727/216929717X15046207899410},
number={4}, journal={Gastronomy and Tourism}, publisher={Cognizant Communication
Corporation}, author={Frick, Bernd and Gergaud, Olivier and Winter, Petra}, year={2017},
pages={259-271(13)} }'
chicago: 'Frick, Bernd, Olivier Gergaud, and Petra Winter. “The Revenue Potential
of Product Differentiation: Empirical Evidence Fro the Croation Restaurant Industry.”
Gastronomy and Tourism 2, no. 4 (2017): 259-271(13). https://doi.org/10.3727/216929717X15046207899410.'
ieee: 'B. Frick, O. Gergaud, and P. Winter, “The revenue potential of product differentiation:
Empirical evidence fro the Croation restaurant industry,” Gastronomy and Tourism,
vol. 2, no. 4, pp. 259-271(13), 2017.'
mla: 'Frick, Bernd, et al. “The Revenue Potential of Product Differentiation: Empirical
Evidence Fro the Croation Restaurant Industry.” Gastronomy and Tourism,
vol. 2, no. 4, Cognizant Communication Corporation, 2017, pp. 259-271(13), doi:10.3727/216929717X15046207899410.'
short: B. Frick, O. Gergaud, P. Winter, Gastronomy and Tourism 2 (2017) 259-271(13).
date_created: 2017-12-18T08:17:35Z
date_updated: 2022-01-06T06:50:48Z
ddc:
- '330'
department:
- _id: '183'
doi: 10.3727/216929717X15046207899410
file:
- access_level: closed
content_type: application/pdf
creator: bhoyer
date_created: 2018-11-21T09:43:33Z
date_updated: 2018-11-21T09:43:33Z
file_id: '5771'
file_name: frick_gergaud_matic_gat_2017.pdf
file_size: 79285
relation: main_file
file_date_updated: 2018-11-21T09:43:33Z
has_accepted_license: '1'
intvolume: ' 2'
issue: '4'
language:
- iso: eng
page: 259-271(13)
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Gastronomy and Tourism
publisher: Cognizant Communication Corporation
status: public
title: 'The revenue potential of product differentiation: Empirical evidence fro the
Croation restaurant industry'
type: journal_article
user_id: '477'
volume: 2
year: '2017'
...
---
_id: '1095'
abstract:
- lang: eng
text: 'Many university students struggle with motivational problems, and gamification
has the potential to address these problems. However, using gamification currently
is rather tedious and time-consuming for instructors because current approaches
to gamification require instructors to engage in the time-consuming preparation
of course contents (e.g., for quizzes or mini-games). In reply to this issue,
we propose a “lean” approach to gamification, which relies on gamifying learning
activities rather than learning contents. The learning activities that are gamified
in the lean approach can typically be drawn from existing course syllabi (e.g.,
attend certain lectures, hand in assignments, read book chapters and articles).
Hence, compared to existing approaches, lean gamification substantially lowers
the time requirements posed on instructors for gamifying a given course. Drawing
on research on limited attention and the present bias, we provide the theoretical
foundation for the lean gamification approach. In addition, we present a mobile
application that implements lean gamification and outline a mixed-methods study
that is currently under way for evaluating whether lean gamification does indeed
have the potential to increase students’ motivation. We thereby hope to allow
more students and instructors to benefit from the advantages of gamification. '
author:
- first_name: Thomas
full_name: John, Thomas
id: '3952'
last_name: John
- first_name: Matthias
full_name: Feldotto, Matthias
id: '14052'
last_name: Feldotto
orcid: 0000-0003-1348-6516
- first_name: Paul
full_name: Hemsen, Paul
id: '22546'
last_name: Hemsen
- first_name: Katrin
full_name: Klingsieck, Katrin
last_name: Klingsieck
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
- first_name: Mike
full_name: Langendorf, Mike
last_name: Langendorf
citation:
ama: 'John T, Feldotto M, Hemsen P, Klingsieck K, Kundisch D, Langendorf M. Towards
a Lean Approach for Gamifying Education. In: Proceedings of the 25th European
Conference on Information Systems (ECIS). ; 2017:2970-2979.'
apa: John, T., Feldotto, M., Hemsen, P., Klingsieck, K., Kundisch, D., & Langendorf,
M. (2017). Towards a Lean Approach for Gamifying Education. In Proceedings
of the 25th European Conference on Information Systems (ECIS) (pp. 2970–2979).
bibtex: '@inproceedings{John_Feldotto_Hemsen_Klingsieck_Kundisch_Langendorf_2017,
title={Towards a Lean Approach for Gamifying Education}, booktitle={Proceedings
of the 25th European Conference on Information Systems (ECIS)}, author={John,
Thomas and Feldotto, Matthias and Hemsen, Paul and Klingsieck, Katrin and Kundisch,
Dennis and Langendorf, Mike}, year={2017}, pages={2970–2979} }'
chicago: John, Thomas, Matthias Feldotto, Paul Hemsen, Katrin Klingsieck, Dennis
Kundisch, and Mike Langendorf. “Towards a Lean Approach for Gamifying Education.”
In Proceedings of the 25th European Conference on Information Systems (ECIS),
2970–79, 2017.
ieee: T. John, M. Feldotto, P. Hemsen, K. Klingsieck, D. Kundisch, and M. Langendorf,
“Towards a Lean Approach for Gamifying Education,” in Proceedings of the 25th
European Conference on Information Systems (ECIS), 2017, pp. 2970–2979.
mla: John, Thomas, et al. “Towards a Lean Approach for Gamifying Education.” Proceedings
of the 25th European Conference on Information Systems (ECIS), 2017, pp. 2970–79.
short: 'T. John, M. Feldotto, P. Hemsen, K. Klingsieck, D. Kundisch, M. Langendorf,
in: Proceedings of the 25th European Conference on Information Systems (ECIS),
2017, pp. 2970–2979.'
date_created: 2018-01-05T08:39:41Z
date_updated: 2022-01-06T06:50:53Z
ddc:
- '000'
department:
- _id: '63'
- _id: '541'
- _id: '178'
- _id: '185'
file:
- access_level: closed
content_type: application/pdf
creator: feldi
date_created: 2018-10-31T17:02:07Z
date_updated: 2018-10-31T17:02:07Z
file_id: '5232'
file_name: TOWARDS A LEAN APPROACH TO GAMIFYING EDUCATION.pdf
file_size: 485333
relation: main_file
success: 1
file_date_updated: 2018-10-31T17:02:07Z
has_accepted_license: '1'
language:
- iso: eng
main_file_link:
- open_access: '1'
url: https://aisel.aisnet.org/ecis2017_rip/46
oa: '1'
page: 2970-2979
publication: Proceedings of the 25th European Conference on Information Systems (ECIS)
status: public
title: Towards a Lean Approach for Gamifying Education
type: conference
user_id: '14052'
year: '2017'
...
---
_id: '46679'
author:
- first_name: I.
full_name: Garnefeld, I.
last_name: Garnefeld
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: L.
full_name: Feider, L.
last_name: Feider
citation:
ama: 'Garnefeld I, Böhm E, Feider L. Managing the necessary evil: Can payment methods
reduce product returns (ausgezeichnet mit Best Paper Award). In: 2017 AMA Winter
Academic Conference, Orlando, FL. ; 2017.'
apa: 'Garnefeld, I., Böhm, E., & Feider, L. (2017). Managing the necessary evil:
Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award).
2017 AMA Winter Academic Conference, Orlando, FL. 2017 AMA Winter Academic
Conference, Orlando, FL.'
bibtex: '@inproceedings{Garnefeld_Böhm_Feider_2017, title={Managing the necessary
evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper
Award)}, booktitle={2017 AMA Winter Academic Conference, Orlando, FL}, author={Garnefeld,
I. and Böhm, Eva and Feider, L.}, year={2017} }'
chicago: 'Garnefeld, I., Eva Böhm, and L. Feider. “Managing the Necessary Evil:
Can Payment Methods Reduce Product Returns (Ausgezeichnet Mit Best Paper Award).”
In 2017 AMA Winter Academic Conference, Orlando, FL, 2017.'
ieee: 'I. Garnefeld, E. Böhm, and L. Feider, “Managing the necessary evil: Can payment
methods reduce product returns (ausgezeichnet mit Best Paper Award),” presented
at the 2017 AMA Winter Academic Conference, Orlando, FL, 2017.'
mla: 'Garnefeld, I., et al. “Managing the Necessary Evil: Can Payment Methods Reduce
Product Returns (Ausgezeichnet Mit Best Paper Award).” 2017 AMA Winter Academic
Conference, Orlando, FL, 2017.'
short: 'I. Garnefeld, E. Böhm, L. Feider, in: 2017 AMA Winter Academic Conference,
Orlando, FL, 2017.'
conference:
location: Orlando, FL
name: 2017 AMA Winter Academic Conference
date_created: 2023-08-25T08:53:58Z
date_updated: 2023-08-25T10:06:35Z
department:
- _id: '785'
language:
- iso: eng
publication: 2017 AMA Winter Academic Conference, Orlando, FL
publication_status: published
status: public
title: 'Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet
mit Best Paper Award)'
type: conference
user_id: '49063'
year: '2017'
...
---
_id: '46680'
author:
- first_name: C.
full_name: Cramer, C.
last_name: Cramer
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
citation:
ama: 'Cramer C, Böhm E, Eggert A. Service Awards: Do They Help or Harm in Case of
a Service Failure? In: 2017 AMA Winter Academic Conference, Orlando, FL.
; 2017.'
apa: 'Cramer, C., Böhm, E., & Eggert, A. (2017). Service Awards: Do They Help
or Harm in Case of a Service Failure? 2017 AMA Winter Academic Conference,
Orlando, FL. 2017 AMA Winter Academic Conference, Orlando, FL.'
bibtex: '@inproceedings{Cramer_Böhm_Eggert_2017, title={Service Awards: Do They
Help or Harm in Case of a Service Failure?}, booktitle={2017 AMA Winter Academic
Conference, Orlando, FL}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2017}
}'
chicago: 'Cramer, C., Eva Böhm, and A. Eggert. “Service Awards: Do They Help or
Harm in Case of a Service Failure?” In 2017 AMA Winter Academic Conference,
Orlando, FL, 2017.'
ieee: 'C. Cramer, E. Böhm, and A. Eggert, “Service Awards: Do They Help or Harm
in Case of a Service Failure?,” presented at the 2017 AMA Winter Academic Conference,
Orlando, FL, 2017.'
mla: 'Cramer, C., et al. “Service Awards: Do They Help or Harm in Case of a Service
Failure?” 2017 AMA Winter Academic Conference, Orlando, FL, 2017.'
short: 'C. Cramer, E. Böhm, A. Eggert, in: 2017 AMA Winter Academic Conference,
Orlando, FL, 2017.'
conference:
location: Orlando, FL
name: 2017 AMA Winter Academic Conference
date_created: 2023-08-25T08:55:01Z
date_updated: 2023-08-25T10:06:14Z
department:
- _id: '785'
language:
- iso: eng
publication: 2017 AMA Winter Academic Conference, Orlando, FL
publication_status: published
status: public
title: 'Service Awards: Do They Help or Harm in Case of a Service Failure?'
type: conference
user_id: '49063'
year: '2017'
...
---
_id: '46638'
author:
- first_name: Harri
full_name: Terho, Harri
last_name: Terho
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Wolfgang
full_name: Ulaga, Wolfgang
last_name: Ulaga
- first_name: Alexander
full_name: Haas, Alexander
last_name: Haas
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
citation:
ama: 'Terho H, Eggert A, Ulaga W, Haas A, Böhm E. Selling Value in Business Markets:
Individual and Organizational Factors for Turning the Idea into Action. Industrial
Marketing Management. 2017;66:42-55. doi:10.1016/j.indmarman.2017.06.015'
apa: 'Terho, H., Eggert, A., Ulaga, W., Haas, A., & Böhm, E. (2017). Selling
Value in Business Markets: Individual and Organizational Factors for Turning the
Idea into Action. Industrial Marketing Management, 66, 42–55. https://doi.org/10.1016/j.indmarman.2017.06.015'
bibtex: '@article{Terho_Eggert_Ulaga_Haas_Böhm_2017, title={Selling Value in Business
Markets: Individual and Organizational Factors for Turning the Idea into Action},
volume={66}, DOI={10.1016/j.indmarman.2017.06.015},
journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Terho,
Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Böhm, Eva},
year={2017}, pages={42–55} }'
chicago: 'Terho, Harri, Andreas Eggert, Wolfgang Ulaga, Alexander Haas, and Eva
Böhm. “Selling Value in Business Markets: Individual and Organizational Factors
for Turning the Idea into Action.” Industrial Marketing Management 66 (2017):
42–55. https://doi.org/10.1016/j.indmarman.2017.06.015.'
ieee: 'H. Terho, A. Eggert, W. Ulaga, A. Haas, and E. Böhm, “Selling Value in Business
Markets: Individual and Organizational Factors for Turning the Idea into Action,”
Industrial Marketing Management, vol. 66, pp. 42–55, 2017, doi: 10.1016/j.indmarman.2017.06.015.'
mla: 'Terho, Harri, et al. “Selling Value in Business Markets: Individual and Organizational
Factors for Turning the Idea into Action.” Industrial Marketing Management,
vol. 66, Elsevier BV, 2017, pp. 42–55, doi:10.1016/j.indmarman.2017.06.015.'
short: H. Terho, A. Eggert, W. Ulaga, A. Haas, E. Böhm, Industrial Marketing Management
66 (2017) 42–55.
date_created: 2023-08-22T13:27:16Z
date_updated: 2023-09-01T10:17:45Z
department:
- _id: '785'
doi: 10.1016/j.indmarman.2017.06.015
intvolume: ' 66'
keyword:
- Marketing
language:
- iso: eng
page: 42-55
publication: Industrial Marketing Management
publication_identifier:
issn:
- 0019-8501
publication_status: published
publisher: Elsevier BV
status: public
title: 'Selling Value in Business Markets: Individual and Organizational Factors for
Turning the Idea into Action'
type: journal_article
user_id: '49063'
volume: 66
year: '2017'
...
---
_id: '46639'
abstract:
- lang: eng
text: "\r\nPurpose\r\nMany
manufacturing firms entrust partners to provide services on their behalf. However,
it is not clear whether and when firms can capture the potential value advantages
of outsourcing business services. The purpose of this paper is to investigate
the effects of different types of business service outsourcing on firm value.\r\n\r\n\r\nDesign/methodology/approach\r\nThe
paper uses event study methodology to estimate the impact of business service
outsourcing announcements on abnormal returns of publicly traded manufacturing
companies in Europe.\r\n\r\n\r\nFindings\r\nExternal
service outsourcing that directly affects the company’s customers leads to more
favorable outcomes than internal service outsourcing. This effect is contingent
on the strategic outsourcing intention, the service’s reliance on technology,
and the choice of the outsourcing partner.\r\n\r\n\r\nResearch limitations/implications\r\nFindings
show that firm value depends critically on the service value it delivers to customers.
Future research could explore further contingency variables, and investigate the
role of service outsourcing networks and relationships.\r\n\r\n\r\nPractical implications\r\nThe
insights of this study help managers to decide why, how, and to whom they should
outsource their business services, as well as how to justify their outsourcing
decisions, and how to communicate them toward the financial markets.\r\n\r\n\r\nOriginality/value\r\nThis
research sheds light on the value implications of outsourcing decisions. Two types
of business service outsourcing are distinguished, namely, internal and external.
Furthermore, the study enhances our understanding of a contingency perspective
on service outsourcing decisions.\r\n"
author:
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: Christina
full_name: Cramer, Christina
last_name: Cramer
citation:
ama: 'Eggert A, Böhm E, Cramer C. Business service outsourcing in manufacturing
firms: an event study. Journal of Service Management. 2017;28(3):476-498.
doi:10.1108/josm-11-2016-0306'
apa: 'Eggert, A., Böhm, E., & Cramer, C. (2017). Business service outsourcing
in manufacturing firms: an event study. Journal of Service Management,
28(3), 476–498. https://doi.org/10.1108/josm-11-2016-0306'
bibtex: '@article{Eggert_Böhm_Cramer_2017, title={Business service outsourcing in
manufacturing firms: an event study}, volume={28}, DOI={10.1108/josm-11-2016-0306},
number={3}, journal={Journal of Service Management}, publisher={Emerald}, author={Eggert,
Andreas and Böhm, Eva and Cramer, Christina}, year={2017}, pages={476–498} }'
chicago: 'Eggert, Andreas, Eva Böhm, and Christina Cramer. “Business Service Outsourcing
in Manufacturing Firms: An Event Study.” Journal of Service Management
28, no. 3 (2017): 476–98. https://doi.org/10.1108/josm-11-2016-0306.'
ieee: 'A. Eggert, E. Böhm, and C. Cramer, “Business service outsourcing in manufacturing
firms: an event study,” Journal of Service Management, vol. 28, no. 3,
pp. 476–498, 2017, doi: 10.1108/josm-11-2016-0306.'
mla: 'Eggert, Andreas, et al. “Business Service Outsourcing in Manufacturing Firms:
An Event Study.” Journal of Service Management, vol. 28, no. 3, Emerald,
2017, pp. 476–98, doi:10.1108/josm-11-2016-0306.'
short: A. Eggert, E. Böhm, C. Cramer, Journal of Service Management 28 (2017) 476–498.
date_created: 2023-08-22T13:29:54Z
date_updated: 2023-09-01T10:18:20Z
department:
- _id: '785'
doi: 10.1108/josm-11-2016-0306
intvolume: ' 28'
issue: '3'
keyword:
- Strategy and Management
- Tourism
- Leisure and Hospitality Management
- Business
- Management and Accounting (miscellaneous)
language:
- iso: eng
page: 476-498
publication: Journal of Service Management
publication_identifier:
issn:
- 1757-5818
publication_status: published
publisher: Emerald
status: public
title: 'Business service outsourcing in manufacturing firms: an event study'
type: journal_article
user_id: '49063'
volume: 28
year: '2017'
...
---
_id: '4954'
citation:
ama: Riach J, Morbitzer A, Koeberer M, eds. Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch
(3rd Edition). Klett Verlag; 2017.
apa: Riach, J., Morbitzer, A., & Koeberer, M. (Eds.). (2017). Pick and Place.
Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition). Klett Verlag.
bibtex: '@book{Riach_Morbitzer_Koeberer_2017, title={Pick and Place. Englisch für
Mechatronik/Lehr-/Arbeitsbuch (3rd edition)}, publisher={Klett Verlag}, year={2017}
}'
chicago: Riach, John, Andreas Morbitzer, and Markus Koeberer, eds. Pick and Place.
Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition). Klett Verlag, 2017.
ieee: J. Riach, A. Morbitzer, and M. Koeberer, Eds., Pick and Place. Englisch
für Mechatronik/Lehr-/Arbeitsbuch (3rd edition). Klett Verlag, 2017.
mla: Riach, John, et al., editors. Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch
(3rd Edition). Klett Verlag, 2017.
short: J. Riach, A. Morbitzer, M. Koeberer, eds., Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch
(3rd Edition), Klett Verlag, 2017.
date_created: 2018-10-26T10:33:54Z
date_updated: 2023-11-22T20:18:39Z
department:
- _id: '178'
- _id: '185'
editor:
- first_name: John
full_name: Riach, John
last_name: Riach
- first_name: Andreas
full_name: Morbitzer, Andreas
last_name: Morbitzer
- first_name: Markus
full_name: Koeberer, Markus
last_name: Koeberer
language:
- iso: eng
publication_status: published
publisher: Klett Verlag
status: public
title: Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)
type: book_editor
user_id: '54657'
year: '2017'
...
---
_id: '4932'
author:
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
- first_name: Johanna
full_name: Flore, Johanna
last_name: Flore
citation:
ama: 'Schneider M, Flore J. Training and commitment in a German manufacturing company
during the post-2008 crisis: a case of internal flexicurity. The International
Journal of Human Resource Management. Published online 2017:1-17. doi:10.1080/09585192.2017.1308413'
apa: 'Schneider, M., & Flore, J. (2017). Training and commitment in a German
manufacturing company during the post-2008 crisis: a case of internal flexicurity.
The International Journal of Human Resource Management, 1–17. https://doi.org/10.1080/09585192.2017.1308413'
bibtex: '@article{Schneider_Flore_2017, title={Training and commitment in a German
manufacturing company during the post-2008 crisis: a case of internal flexicurity},
DOI={10.1080/09585192.2017.1308413},
journal={The International Journal of Human Resource Management}, publisher={Informa
UK Limited}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={1–17}
}'
chicago: 'Schneider, Martin, and Johanna Flore. “Training and Commitment in a German
Manufacturing Company during the Post-2008 Crisis: A Case of Internal Flexicurity.”
The International Journal of Human Resource Management, 2017, 1–17. https://doi.org/10.1080/09585192.2017.1308413.'
ieee: 'M. Schneider and J. Flore, “Training and commitment in a German manufacturing
company during the post-2008 crisis: a case of internal flexicurity,” The International
Journal of Human Resource Management, pp. 1–17, 2017, doi: 10.1080/09585192.2017.1308413.'
mla: 'Schneider, Martin, and Johanna Flore. “Training and Commitment in a German
Manufacturing Company during the Post-2008 Crisis: A Case of Internal Flexicurity.”
The International Journal of Human Resource Management, Informa UK Limited,
2017, pp. 1–17, doi:10.1080/09585192.2017.1308413.'
short: M. Schneider, J. Flore, The International Journal of Human Resource Management
(2017) 1–17.
date_created: 2018-10-26T09:41:07Z
date_updated: 2023-11-22T20:13:03Z
department:
- _id: '178'
- _id: '185'
doi: 10.1080/09585192.2017.1308413
language:
- iso: eng
page: 1-17
publication: The International Journal of Human Resource Management
publication_identifier:
issn:
- 0958-5192
- 1466-4399
publication_status: published
publisher: Informa UK Limited
status: public
title: 'Training and commitment in a German manufacturing company during the post-2008
crisis: a case of internal flexicurity'
type: journal_article
user_id: '54657'
year: '2017'
...
---
_id: '4930'
author:
- first_name: Katharina
full_name: Radermacher, Katharina
id: '47691'
last_name: Radermacher
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
- first_name: Anja
full_name: Iseke, Anja
last_name: Iseke
- first_name: Tobias
full_name: Tebbe, Tobias
last_name: Tebbe
citation:
ama: Radermacher K, Schneider M, Iseke A, Tebbe T. Signalling to young knowledge
workers through architecture? A conjoint analysis. German Journal of Human
Resource Management. 2017;(1):71--93.
apa: Radermacher, K., Schneider, M., Iseke, A., & Tebbe, T. (2017). Signalling
to young knowledge workers through architecture? A conjoint analysis. German
Journal of Human Resource Management, 1, 71--93.
bibtex: '@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young
knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German
Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider,
Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }'
chicago: 'Radermacher, Katharina, Martin Schneider, Anja Iseke, and Tobias Tebbe.
“Signalling to Young Knowledge Workers through Architecture? A Conjoint Analysis.”
German Journal of Human Resource Management, no. 1 (2017): 71--93.'
ieee: K. Radermacher, M. Schneider, A. Iseke, and T. Tebbe, “Signalling to young
knowledge workers through architecture? A conjoint analysis,” German Journal
of Human Resource Management, no. 1, pp. 71--93, 2017.
mla: Radermacher, Katharina, et al. “Signalling to Young Knowledge Workers through
Architecture? A Conjoint Analysis.” German Journal of Human Resource Management,
no. 1, 2017, pp. 71--93.
short: K. Radermacher, M. Schneider, A. Iseke, T. Tebbe, German Journal of Human
Resource Management (2017) 71--93.
date_created: 2018-10-26T09:39:38Z
date_updated: 2023-11-22T20:12:46Z
department:
- _id: '178'
- _id: '185'
issue: '1'
language:
- iso: eng
page: 71--93
publication: German Journal of Human Resource Management
publication_status: published
status: public
title: Signalling to young knowledge workers through architecture? A conjoint analysis
type: journal_article
user_id: '54657'
year: '2017'
...
---
_id: '4926'
author:
- first_name: Katharina
full_name: Radermacher, Katharina
id: '47691'
last_name: Radermacher
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
citation:
ama: Radermacher K, Schneider M. Potenzial der Unternehmensarchitektur im Rahmen
des Employer Branding. . PERSONALquaterly. Published online 2017:10-16.
apa: Radermacher, K., & Schneider, M. (2017). Potenzial der Unternehmensarchitektur
im Rahmen des Employer Branding. . PERSONALquaterly, 10–16.
bibtex: '@article{Radermacher_Schneider_2017, title={Potenzial der Unternehmensarchitektur
im Rahmen des Employer Branding. }, journal={PERSONALquaterly}, author={Radermacher,
Katharina and Schneider, Martin}, year={2017}, pages={10–16} }'
chicago: Radermacher, Katharina, and Martin Schneider. “Potenzial der Unternehmensarchitektur
im Rahmen des Employer Branding. .” PERSONALquaterly, 2017, 10–16.
ieee: K. Radermacher and M. Schneider, “Potenzial der Unternehmensarchitektur im
Rahmen des Employer Branding. ,” PERSONALquaterly, pp. 10–16, 2017.
mla: Radermacher, Katharina, and Martin Schneider. “Potenzial der Unternehmensarchitektur
im Rahmen des Employer Branding. .” PERSONALquaterly, 2017, pp. 10–16.
short: K. Radermacher, M. Schneider, PERSONALquaterly (2017) 10–16.
date_created: 2018-10-26T09:32:29Z
date_updated: 2023-11-22T20:12:18Z
department:
- _id: '178'
- _id: '185'
language:
- iso: ger
page: 10-16
publication: PERSONALquaterly
publication_status: published
related_material:
link:
- relation: confirmation
url: https://zeitschriften.haufe.de/ePaper/personal-quarterly/2017/23A562F0/files/assets/basic-html/index.html#1
status: public
title: 'Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. '
type: journal_article
user_id: '54657'
year: '2017'
...
---
_id: '4934'
author:
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
- first_name: Johanna
full_name: Flore, Johanna
last_name: Flore
citation:
ama: 'Schneider M, Flore J. Qualifizieren und binden: Betriebliche Weiterbildung
während Kurzarbeit. . PERSONALquaterly. Published online 2017:45-53.'
apa: 'Schneider, M., & Flore, J. (2017). Qualifizieren und binden: Betriebliche
Weiterbildung während Kurzarbeit. . PERSONALquaterly, 45–53.'
bibtex: '@article{Schneider_Flore_2017, title={Qualifizieren und binden: Betriebliche
Weiterbildung während Kurzarbeit. }, journal={PERSONALquaterly}, author={Schneider,
Martin and Flore, Johanna}, year={2017}, pages={45–53} }'
chicago: 'Schneider, Martin, and Johanna Flore. “Qualifizieren und binden: Betriebliche
Weiterbildung während Kurzarbeit. .” PERSONALquaterly, 2017, 45–53.'
ieee: 'M. Schneider and J. Flore, “Qualifizieren und binden: Betriebliche Weiterbildung
während Kurzarbeit. ,” PERSONALquaterly, pp. 45–53, 2017.'
mla: 'Schneider, Martin, and Johanna Flore. “Qualifizieren und binden: Betriebliche
Weiterbildung während Kurzarbeit. .” PERSONALquaterly, 2017, pp. 45–53.'
short: M. Schneider, J. Flore, PERSONALquaterly (2017) 45–53.
date_created: 2018-10-26T09:48:22Z
date_updated: 2023-11-22T20:14:48Z
department:
- _id: '178'
- _id: '185'
language:
- iso: ger
page: 45-53
publication: PERSONALquaterly
publication_status: published
related_material:
link:
- relation: confirmation
url: https://zeitschriften.haufe.de/ePaper/personal-quarterly/2017/987D26D3/files/assets/common/downloads/publication.pdf
status: public
title: 'Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. '
type: journal_article
user_id: '54657'
year: '2017'
...
---
_id: '4953'
author:
- first_name: Katharina
full_name: Radermacher, Katharina
id: '47691'
last_name: Radermacher
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
- first_name: Anja
full_name: Iseke, Anja
last_name: Iseke
- first_name: Tobias
full_name: Tebbe, Tobias
last_name: Tebbe
citation:
ama: Radermacher K, Schneider M, Iseke A, Tebbe T. Signalling to young knowledge
workers through architecture? A conjoint analysis. German Journal of Human
Resource Management. 2017;(1):71--93.
apa: Radermacher, K., Schneider, M., Iseke, A., & Tebbe, T. (2017). Signalling
to young knowledge workers through architecture? A conjoint analysis. German
Journal of Human Resource Management, 1, 71--93.
bibtex: '@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young
knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German
Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider,
Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }'
chicago: 'Radermacher, Katharina, Martin Schneider, Anja Iseke, and Tobias Tebbe.
“Signalling to Young Knowledge Workers through Architecture? A Conjoint Analysis.”
German Journal of Human Resource Management, no. 1 (2017): 71--93.'
ieee: K. Radermacher, M. Schneider, A. Iseke, and T. Tebbe, “Signalling to young
knowledge workers through architecture? A conjoint analysis,” German Journal
of Human Resource Management, no. 1, pp. 71--93, 2017.
mla: Radermacher, Katharina, et al. “Signalling to Young Knowledge Workers through
Architecture? A Conjoint Analysis.” German Journal of Human Resource Management,
no. 1, 2017, pp. 71--93.
short: K. Radermacher, M. Schneider, A. Iseke, T. Tebbe, German Journal of Human
Resource Management (2017) 71--93.
date_created: 2018-10-26T10:26:28Z
date_updated: 2023-11-22T20:23:50Z
department:
- _id: '178'
- _id: '185'
issue: '1'
language:
- iso: eng
page: 71--93
publication: German Journal of Human Resource Management
publication_status: published
status: public
title: Signalling to young knowledge workers through architecture? A conjoint analysis
type: journal_article
user_id: '54657'
year: '2017'
...
---
_id: '45746'
author:
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: C.
full_name: Witte, C.
last_name: Witte
citation:
ama: 'Eggert A, Steinhoff L, Witte C. The Loyalty Effect of Gift Purchases. In:
2017 Winter AMA Conference Proceedings, Orlando. ; 2017.'
apa: Eggert, A., Steinhoff, L., & Witte, C. (2017). The Loyalty Effect of Gift
Purchases. 2017 Winter AMA Conference Proceedings, Orlando. 2017 Winter
AMA Conference Proceedings, Orlando.
bibtex: '@inproceedings{Eggert_Steinhoff_Witte_2017, title={The Loyalty Effect of
Gift Purchases}, booktitle={2017 Winter AMA Conference Proceedings, Orlando},
author={Eggert, A. and Steinhoff, Lena and Witte, C.}, year={2017} }'
chicago: Eggert, A., Lena Steinhoff, and C. Witte. “The Loyalty Effect of Gift Purchases.”
In 2017 Winter AMA Conference Proceedings, Orlando, 2017.
ieee: A. Eggert, L. Steinhoff, and C. Witte, “The Loyalty Effect of Gift Purchases,”
presented at the 2017 Winter AMA Conference Proceedings, Orlando, 2017.
mla: Eggert, A., et al. “The Loyalty Effect of Gift Purchases.” 2017 Winter AMA
Conference Proceedings, Orlando, 2017.
short: 'A. Eggert, L. Steinhoff, C. Witte, in: 2017 Winter AMA Conference Proceedings,
Orlando, 2017.'
conference:
location: Orlando
name: 2017 Winter AMA Conference Proceedings
date_created: 2023-06-22T17:01:57Z
date_updated: 2024-01-15T16:34:20Z
department:
- _id: '733'
language:
- iso: eng
publication: 2017 Winter AMA Conference Proceedings, Orlando
publication_status: published
status: public
title: The Loyalty Effect of Gift Purchases
type: conference
user_id: '68445'
year: '2017'
...
---
_id: '3308'
author:
- first_name: 'Robin '
full_name: 'Breuer, Robin '
last_name: Breuer
citation:
ama: 'Breuer R. Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse.
Universität Paderborn; 2016.'
apa: 'Breuer, R. (2016). Monitoring in Franchise-Netzwerken: Eine ökonomische
Analyse. Universität Paderborn.'
bibtex: '@book{Breuer_2016, title={Monitoring in Franchise-Netzwerken: Eine ökonomische
Analyse}, publisher={Universität Paderborn}, author={Breuer, Robin }, year={2016}
}'
chicago: 'Breuer, Robin . Monitoring in Franchise-Netzwerken: Eine ökonomische
Analyse. Universität Paderborn, 2016.'
ieee: 'R. Breuer, Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse.
Universität Paderborn, 2016.'
mla: 'Breuer, Robin. Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse.
Universität Paderborn, 2016.'
short: 'R. Breuer, Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse,
Universität Paderborn, 2016.'
date_created: 2018-06-22T11:46:37Z
date_updated: 2022-01-06T06:59:10Z
department:
- _id: '183'
language:
- iso: ger
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
title: 'Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse'
type: bachelorsthesis
user_id: '477'
year: '2016'
...