--- _id: '5518' author: - first_name: R full_name: Isidor, R last_name: Isidor - first_name: C full_name: Schwens, C last_name: Schwens - first_name: Rüdiger full_name: Kabst, Rüdiger id: '42362' last_name: Kabst - first_name: F full_name: Hornung, F last_name: Hornung citation: ama: 'Isidor R, Schwens C, Kabst R, Hornung F. Internationaler Joint Venture Erfolg: Eine Meta-Analyse. Zeitschrift für Betriebswirtschaft (ZfB). 2012;82(5):539-583.' apa: 'Isidor, R., Schwens, C., Kabst, R., & Hornung, F. (2012). Internationaler Joint Venture Erfolg: Eine Meta-Analyse. Zeitschrift Für Betriebswirtschaft (ZfB)., 82(5), 539–583.' bibtex: '@article{Isidor_Schwens_Kabst_Hornung_2012, title={Internationaler Joint Venture Erfolg: Eine Meta-Analyse.}, volume={82}, number={5}, journal={Zeitschrift für Betriebswirtschaft (ZfB).}, author={Isidor, R and Schwens, C and Kabst, Rüdiger and Hornung, F}, year={2012}, pages={539–583} }' chicago: 'Isidor, R, C Schwens, Rüdiger Kabst, and F Hornung. “Internationaler Joint Venture Erfolg: Eine Meta-Analyse.” Zeitschrift Für Betriebswirtschaft (ZfB). 82, no. 5 (2012): 539–83.' ieee: 'R. Isidor, C. Schwens, R. Kabst, and F. Hornung, “Internationaler Joint Venture Erfolg: Eine Meta-Analyse.,” Zeitschrift für Betriebswirtschaft (ZfB)., vol. 82, no. 5, pp. 539–583, 2012.' mla: 'Isidor, R., et al. “Internationaler Joint Venture Erfolg: Eine Meta-Analyse.” Zeitschrift Für Betriebswirtschaft (ZfB)., vol. 82, no. 5, 2012, pp. 539–83.' short: R. Isidor, C. Schwens, R. Kabst, F. Hornung, Zeitschrift Für Betriebswirtschaft (ZfB). 82 (2012) 539–583. date_created: 2018-11-12T14:01:09Z date_updated: 2022-01-06T07:01:57Z department: - _id: '274' intvolume: ' 82' issue: '5' language: - iso: eng page: 539-583 publication: Zeitschrift für Betriebswirtschaft (ZfB). status: public title: 'Internationaler Joint Venture Erfolg: Eine Meta-Analyse.' type: journal_article user_id: '46632' volume: 82 year: '2012' ... --- _id: '5519' author: - first_name: Holger full_name: Steinmetz, Holger id: '43261' last_name: Steinmetz - first_name: R full_name: Isidor, R last_name: Isidor - first_name: N full_name: Bäuerle, N last_name: Bäuerle citation: ama: 'Steinmetz H, Isidor R, Bäuerle N. Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach. Survey Research Methods. 2012;6(1):61-75.' apa: 'Steinmetz, H., Isidor, R., & Bäuerle, N. (2012). Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach. Survey Research Methods, 6(1), 61–75.' bibtex: '@article{Steinmetz_Isidor_Bäuerle_2012, title={Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach.}, volume={6}, number={1}, journal={Survey Research Methods}, author={Steinmetz, Holger and Isidor, R and Bäuerle, N}, year={2012}, pages={61–75} }' chicago: 'Steinmetz, Holger, R Isidor, and N Bäuerle. “Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach.” Survey Research Methods 6, no. 1 (2012): 61–75.' ieee: 'H. Steinmetz, R. Isidor, and N. Bäuerle, “Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach.,” Survey Research Methods, vol. 6, no. 1, pp. 61–75, 2012.' mla: 'Steinmetz, Holger, et al. “Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach.” Survey Research Methods, vol. 6, no. 1, 2012, pp. 61–75.' short: H. Steinmetz, R. Isidor, N. Bäuerle, Survey Research Methods 6 (2012) 61–75. date_created: 2018-11-12T14:07:47Z date_updated: 2022-01-06T07:01:57Z department: - _id: '274' intvolume: ' 6' issue: '1' language: - iso: eng page: 61-75 publication: Survey Research Methods status: public title: 'Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach.' type: journal_article user_id: '46632' volume: 6 year: '2012' ... --- _id: '46698' author: - first_name: I. full_name: Garnefeld, I. last_name: Garnefeld - first_name: Eva full_name: Münkhoff, Eva id: '3043' last_name: Münkhoff orcid: 0000-0001-6053-1012 - first_name: A. full_name: Bruns, A. last_name: Bruns citation: ama: 'Garnefeld I, Münkhoff E, Bruns A. I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions. In: 2012 AMA Summer Academic Conference, Chicago, IL. ; 2012.' apa: Garnefeld, I., Münkhoff, E., & Bruns, A. (2012). I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions. 2012 AMA Summer Academic Conference, Chicago, IL. 2012 AMA Summer Academic Conference, Chicago, IL. bibtex: '@inproceedings{Garnefeld_Münkhoff_Bruns_2012, title={I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions}, booktitle={2012 AMA Summer Academic Conference, Chicago, IL}, author={Garnefeld, I. and Münkhoff, Eva and Bruns, A.}, year={2012} }' chicago: Garnefeld, I., Eva Münkhoff, and A. Bruns. “I Thought It Was All over and Now It Is Back Again – Customer Reactions to Time Extensions of Sales Promotions.” In 2012 AMA Summer Academic Conference, Chicago, IL, 2012. ieee: I. Garnefeld, E. Münkhoff, and A. Bruns, “I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions,” presented at the 2012 AMA Summer Academic Conference, Chicago, IL, 2012. mla: Garnefeld, I., et al. “I Thought It Was All over and Now It Is Back Again – Customer Reactions to Time Extensions of Sales Promotions.” 2012 AMA Summer Academic Conference, Chicago, IL, 2012. short: 'I. Garnefeld, E. Münkhoff, A. Bruns, in: 2012 AMA Summer Academic Conference, Chicago, IL, 2012.' conference: location: Chicago, IL name: 2012 AMA Summer Academic Conference date_created: 2023-08-25T09:26:24Z date_updated: 2023-08-25T10:03:40Z department: - _id: '785' extern: '1' language: - iso: eng publication: 2012 AMA Summer Academic Conference, Chicago, IL publication_status: published status: public title: I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions type: conference user_id: '49063' year: '2012' ... --- _id: '46699' author: - first_name: A. full_name: Eggert, A. last_name: Eggert - first_name: Eva full_name: Münkhoff, Eva id: '3043' last_name: Münkhoff orcid: 0000-0001-6053-1012 - first_name: C. full_name: Thiesbrummel, C. last_name: Thiesbrummel citation: ama: 'Eggert A, Münkhoff E, Thiesbrummel C. Growing with industrial services – A configurational approach (ausgezeichnet mit Best Paper Award). In: 2012 AMA Winter Academic Conference, St. Petersburg, FL. ; 2012.' apa: Eggert, A., Münkhoff, E., & Thiesbrummel, C. (2012). Growing with industrial services – A configurational approach (ausgezeichnet mit Best Paper Award). 2012 AMA Winter Academic Conference, St. Petersburg, FL. 2012 AMA Winter Academic Conference, St. Petersburg, FL. bibtex: '@inproceedings{Eggert_Münkhoff_Thiesbrummel_2012, title={Growing with industrial services – A configurational approach (ausgezeichnet mit Best Paper Award)}, booktitle={2012 AMA Winter Academic Conference, St. Petersburg, FL}, author={Eggert, A. and Münkhoff, Eva and Thiesbrummel, C.}, year={2012} }' chicago: Eggert, A., Eva Münkhoff, and C. Thiesbrummel. “Growing with Industrial Services – A Configurational Approach (Ausgezeichnet Mit Best Paper Award).” In 2012 AMA Winter Academic Conference, St. Petersburg, FL, 2012. ieee: A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Growing with industrial services – A configurational approach (ausgezeichnet mit Best Paper Award),” presented at the 2012 AMA Winter Academic Conference, St. Petersburg, FL, 2012. mla: Eggert, A., et al. “Growing with Industrial Services – A Configurational Approach (Ausgezeichnet Mit Best Paper Award).” 2012 AMA Winter Academic Conference, St. Petersburg, FL, 2012. short: 'A. Eggert, E. Münkhoff, C. Thiesbrummel, in: 2012 AMA Winter Academic Conference, St. Petersburg, FL, 2012.' conference: location: St. Petersburg, FL name: 2012 AMA Winter Academic Conference date_created: 2023-08-25T09:27:24Z date_updated: 2023-08-25T10:03:33Z department: - _id: '785' extern: '1' language: - iso: eng publication: 2012 AMA Winter Academic Conference, St. Petersburg, FL publication_status: published status: public title: Growing with industrial services – A configurational approach (ausgezeichnet mit Best Paper Award) type: conference user_id: '49063' year: '2012' ... --- _id: '45750' author: - first_name: A. full_name: Eggert, A. last_name: Eggert - first_name: I. full_name: Garnefeld, I. last_name: Garnefeld - first_name: Lena full_name: Steinhoff, Lena id: '4336' last_name: Steinhoff citation: ama: 'Eggert A, Garnefeld I, Steinhoff L. The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs. In: 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. ; 2012.' apa: Eggert, A., Garnefeld, I., & Steinhoff, L. (2012). The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs. 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. bibtex: '@inproceedings{Eggert_Garnefeld_Steinhoff_2012, title={The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs}, booktitle={2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago}, author={Eggert, A. and Garnefeld, I. and Steinhoff, Lena}, year={2012} }' chicago: Eggert, A., I. Garnefeld, and Lena Steinhoff. “The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs.” In 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2012. ieee: A. Eggert, I. Garnefeld, and L. Steinhoff, “The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs,” presented at the 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2012. mla: Eggert, A., et al. “The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs.” 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2012. short: 'A. Eggert, I. Garnefeld, L. Steinhoff, in: 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2012.' conference: location: Chicago name: 2012 AMA Summer Marketing Educators’ Conference Proceedings date_created: 2023-06-22T17:05:15Z date_updated: 2024-01-15T16:38:15Z department: - _id: '733' language: - iso: eng publication: 2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago publication_status: published status: public title: The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs type: conference user_id: '68445' year: '2012' ... --- _id: '45751' author: - first_name: A. full_name: Eggert, A. last_name: Eggert - first_name: I. full_name: Garnefeld, I. last_name: Garnefeld - first_name: Lena full_name: Steinhoff, Lena id: '4336' last_name: Steinhoff citation: ama: 'Eggert A, Garnefeld I, Steinhoff L. Endowed Status in Hierarchical Loyalty Programs. In: 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. ; 2012.' apa: Eggert, A., Garnefeld, I., & Steinhoff, L. (2012). Endowed Status in Hierarchical Loyalty Programs. 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. bibtex: '@inproceedings{Eggert_Garnefeld_Steinhoff_2012, title={Endowed Status in Hierarchical Loyalty Programs}, booktitle={2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg}, author={Eggert, A. and Garnefeld, I. and Steinhoff, Lena}, year={2012} }' chicago: Eggert, A., I. Garnefeld, and Lena Steinhoff. “Endowed Status in Hierarchical Loyalty Programs.” In 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2012. ieee: A. Eggert, I. Garnefeld, and L. Steinhoff, “Endowed Status in Hierarchical Loyalty Programs,” presented at the 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2012. mla: Eggert, A., et al. “Endowed Status in Hierarchical Loyalty Programs.” 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2012. short: 'A. Eggert, I. Garnefeld, L. Steinhoff, in: 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2012.' conference: location: St. Petersburg name: 2012 AMA Winter Marketing Educators’ Conference Proceedings date_created: 2023-06-22T17:06:03Z date_updated: 2024-01-15T16:41:38Z department: - _id: '733' extern: '1' language: - iso: eng publication: 2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg publication_status: published status: public title: Endowed Status in Hierarchical Loyalty Programs type: conference user_id: '68445' year: '2012' ... --- _id: '7746' author: - first_name: H full_name: Terho, H last_name: Terho - first_name: A full_name: Haas, A last_name: Haas - first_name: A full_name: Eggert, A last_name: Eggert - first_name: W full_name: Ulaga, W last_name: Ulaga citation: ama: 'Terho H, Haas A, Eggert A, Ulaga W. ‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets. In: 2011 AMA Summer Marketing Educators’ Proceedings. ; 2011.' apa: 'Terho, H., Haas, A., Eggert, A., & Ulaga, W. (2011). ‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets. In 2011 AMA Summer Marketing Educators’ Proceedings.' bibtex: '@inproceedings{Terho_Haas_Eggert_Ulaga_2011, title={‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets}, booktitle={2011 AMA Summer Marketing Educators’ Proceedings}, author={Terho, H and Haas, A and Eggert, A and Ulaga, W}, year={2011} }' chicago: 'Terho, H, A Haas, A Eggert, and W Ulaga. “‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets.” In 2011 AMA Summer Marketing Educators’ Proceedings, 2011.' ieee: 'H. Terho, A. Haas, A. Eggert, and W. Ulaga, “‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets,” in 2011 AMA Summer Marketing Educators’ Proceedings, 2011.' mla: 'Terho, H., et al. “‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets.” 2011 AMA Summer Marketing Educators’ Proceedings, 2011.' short: 'H. Terho, A. Haas, A. Eggert, W. Ulaga, in: 2011 AMA Summer Marketing Educators’ Proceedings, 2011.' date_created: 2019-02-18T11:22:20Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2011 AMA Summer Marketing Educators' Proceedings status: public title: '‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets' type: conference user_id: '57352' year: '2011' ... --- _id: '7747' author: - first_name: A full_name: Eggert, A last_name: Eggert - first_name: E full_name: Münkhoff, E last_name: Münkhoff - first_name: C full_name: Thiesbrummel, C last_name: Thiesbrummel citation: ama: 'Eggert A, Münkhoff E, Thiesbrummel C. Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability? In: Proceedings of the 40th European Marketing Academy (EMAC) Conference. ; 2011.' apa: 'Eggert, A., Münkhoff, E., & Thiesbrummel, C. (2011). Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability? In Proceedings of the 40th European Marketing Academy (EMAC) Conference.' bibtex: '@inproceedings{Eggert_Münkhoff_Thiesbrummel_2011, title={Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability?}, booktitle={Proceedings of the 40th European Marketing Academy (EMAC) Conference}, author={Eggert, A and Münkhoff, E and Thiesbrummel, C}, year={2011} }' chicago: 'Eggert, A, E Münkhoff, and C Thiesbrummel. “Service Orientation of Manufacturing Companies: A Necessary or Sufficient Condition for Firm Profitability?” In Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.' ieee: 'A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability?,” in Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.' mla: 'Eggert, A., et al. “Service Orientation of Manufacturing Companies: A Necessary or Sufficient Condition for Firm Profitability?” Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.' short: 'A. Eggert, E. Münkhoff, C. Thiesbrummel, in: Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.' date_created: 2019-02-18T11:24:10Z date_updated: 2022-01-06T07:03:45Z department: - _id: '19' - _id: '180' language: - iso: eng publication: Proceedings of the 40th European Marketing Academy (EMAC) Conference status: public title: 'Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability?' type: conference user_id: '57352' year: '2011' ... --- _id: '7802' author: - first_name: K full_name: Doescher, K last_name: Doescher - first_name: J full_name: Hogreve, J last_name: Hogreve - first_name: A full_name: Eggert, A last_name: Eggert citation: ama: 'Doescher K, Hogreve J, Eggert A. Embracing the complexity of recovery management in business-to-business relationships. In: Proceedings of the 40th European Marketing Academy (EMAC) Conference. ; 2011.' apa: Doescher, K., Hogreve, J., & Eggert, A. (2011). Embracing the complexity of recovery management in business-to-business relationships. In Proceedings of the 40th European Marketing Academy (EMAC) Conference. bibtex: '@inproceedings{Doescher_Hogreve_Eggert_2011, title={Embracing the complexity of recovery management in business-to-business relationships}, booktitle={Proceedings of the 40th European Marketing Academy (EMAC) Conference}, author={Doescher, K and Hogreve, J and Eggert, A}, year={2011} }' chicago: Doescher, K, J Hogreve, and A Eggert. “Embracing the Complexity of Recovery Management in Business-to-Business Relationships.” In Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. ieee: K. Doescher, J. Hogreve, and A. Eggert, “Embracing the complexity of recovery management in business-to-business relationships,” in Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. mla: Doescher, K., et al. “Embracing the Complexity of Recovery Management in Business-to-Business Relationships.” Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. short: 'K. Doescher, J. Hogreve, A. Eggert, in: Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.' date_created: 2019-02-20T12:59:23Z date_updated: 2022-01-06T07:03:46Z department: - _id: '19' - _id: '180' language: - iso: eng publication: Proceedings of the 40th European Marketing Academy (EMAC) Conference status: public title: Embracing the complexity of recovery management in business-to-business relationships type: conference user_id: '57352' year: '2011' ... --- _id: '7803' author: - first_name: I full_name: Garnefeld, I last_name: Garnefeld - first_name: S full_name: Helm, S last_name: Helm - first_name: A full_name: Eggert, A last_name: Eggert - first_name: S full_name: Tax, S last_name: Tax citation: ama: 'Garnefeld I, Helm S, Eggert A, Tax S. All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size. In: Proceedings of the 40th European Marketing Academy (EMAC) Conference. ; 2011.' apa: Garnefeld, I., Helm, S., Eggert, A., & Tax, S. (2011). All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size. In Proceedings of the 40th European Marketing Academy (EMAC) Conference. bibtex: '@inproceedings{Garnefeld_Helm_Eggert_Tax_2011, title={All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size}, booktitle={Proceedings of the 40th European Marketing Academy (EMAC) Conference}, author={Garnefeld, I and Helm, S and Eggert, A and Tax, S}, year={2011} }' chicago: Garnefeld, I, S Helm, A Eggert, and S Tax. “All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size.” In Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. ieee: I. Garnefeld, S. Helm, A. Eggert, and S. Tax, “All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size,” in Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. mla: Garnefeld, I., et al. “All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size.” Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. short: 'I. Garnefeld, S. Helm, A. Eggert, S. Tax, in: Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.' date_created: 2019-02-20T13:01:45Z date_updated: 2022-01-06T07:03:46Z department: - _id: '19' - _id: '180' language: - iso: eng publication: Proceedings of the 40th European Marketing Academy (EMAC) Conference status: public title: All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size type: conference user_id: '57352' year: '2011' ... --- _id: '7804' author: - first_name: E full_name: Münkhoff, E last_name: Münkhoff - first_name: I full_name: Garnefeld, I last_name: Garnefeld - first_name: A full_name: Bruns, A last_name: Bruns citation: ama: 'Münkhoff E, Garnefeld I, Bruns A. Time extension of sales promotions – How do customers react? In: Proceedings of the 40th European Marketing Academy (EMAC) Conference. ; 2011.' apa: Münkhoff, E., Garnefeld, I., & Bruns, A. (2011). Time extension of sales promotions – How do customers react? In Proceedings of the 40th European Marketing Academy (EMAC) Conference. bibtex: '@inproceedings{Münkhoff_Garnefeld_Bruns_2011, title={Time extension of sales promotions – How do customers react?}, booktitle={Proceedings of the 40th European Marketing Academy (EMAC) Conference}, author={Münkhoff, E and Garnefeld, I and Bruns, A}, year={2011} }' chicago: Münkhoff, E, I Garnefeld, and A Bruns. “Time Extension of Sales Promotions – How Do Customers React?” In Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. ieee: E. Münkhoff, I. Garnefeld, and A. Bruns, “Time extension of sales promotions – How do customers react?,” in Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. mla: Münkhoff, E., et al. “Time Extension of Sales Promotions – How Do Customers React?” Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011. short: 'E. Münkhoff, I. Garnefeld, A. Bruns, in: Proceedings of the 40th European Marketing Academy (EMAC) Conference, 2011.' date_created: 2019-02-20T13:04:40Z date_updated: 2022-01-06T07:03:46Z department: - _id: '19' - _id: '180' language: - iso: eng publication: Proceedings of the 40th European Marketing Academy (EMAC) Conference status: public title: Time extension of sales promotions – How do customers react? type: conference user_id: '57352' year: '2011' ... --- _id: '7805' author: - first_name: A full_name: Eggert, A last_name: Eggert - first_name: J full_name: Hogreve, J last_name: Hogreve - first_name: W full_name: Ulaga, W last_name: Ulaga - first_name: E full_name: Münkhoff, E last_name: Münkhoff citation: ama: 'Eggert A, Hogreve J, Ulaga W, Münkhoff E. Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations. In: 2011 AMA Winter Marketing Educators’ Proceedings. ; 2011.' apa: 'Eggert, A., Hogreve, J., Ulaga, W., & Münkhoff, E. (2011). Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations. In 2011 AMA Winter Marketing Educators’ Proceedings.' bibtex: '@inproceedings{Eggert_Hogreve_Ulaga_Münkhoff_2011, title={Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations}, booktitle={2011 AMA Winter Marketing Educators’ Proceedings}, author={Eggert, A and Hogreve, J and Ulaga, W and Münkhoff, E}, year={2011} }' chicago: 'Eggert, A, J Hogreve, W Ulaga, and E Münkhoff. “Assessing the Long-Term Effect of Industrial Services on Firm Profitability: The Moderating Impact of Product Innovations.” In 2011 AMA Winter Marketing Educators’ Proceedings, 2011.' ieee: 'A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations,” in 2011 AMA Winter Marketing Educators’ Proceedings, 2011.' mla: 'Eggert, A., et al. “Assessing the Long-Term Effect of Industrial Services on Firm Profitability: The Moderating Impact of Product Innovations.” 2011 AMA Winter Marketing Educators’ Proceedings, 2011.' short: 'A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: 2011 AMA Winter Marketing Educators’ Proceedings, 2011.' date_created: 2019-02-20T13:07:02Z date_updated: 2022-01-06T07:03:46Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2011 AMA Winter Marketing Educators' Proceedings status: public title: 'Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations' type: conference user_id: '57352' year: '2011' ... --- _id: '7806' author: - first_name: A full_name: Eggert, A last_name: Eggert - first_name: I full_name: Garnefeld, I last_name: Garnefeld - first_name: L full_name: Steinhoff, L last_name: Steinhoff citation: ama: 'Eggert A, Garnefeld I, Steinhoff L. Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy. In: 2011 AMA Winter Marketing Educators’ Proceedings. ; 2011.' apa: Eggert, A., Garnefeld, I., & Steinhoff, L. (2011). Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy. In 2011 AMA Winter Marketing Educators’ Proceedings. bibtex: '@inproceedings{Eggert_Garnefeld_Steinhoff_2011, title={Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy}, booktitle={2011 AMA Winter Marketing Educators’ Proceedings}, author={Eggert, A and Garnefeld, I and Steinhoff, L}, year={2011} }' chicago: Eggert, A, I Garnefeld, and L Steinhoff. “Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy.” In 2011 AMA Winter Marketing Educators’ Proceedings, 2011. ieee: A. Eggert, I. Garnefeld, and L. Steinhoff, “Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy,” in 2011 AMA Winter Marketing Educators’ Proceedings, 2011. mla: Eggert, A., et al. “Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy.” 2011 AMA Winter Marketing Educators’ Proceedings, 2011. short: 'A. Eggert, I. Garnefeld, L. Steinhoff, in: 2011 AMA Winter Marketing Educators’ Proceedings, 2011.' date_created: 2019-02-20T13:16:56Z date_updated: 2022-01-06T07:03:46Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2011 AMA Winter Marketing Educators' Proceedings status: public title: Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy type: conference user_id: '57352' year: '2011' ... --- _id: '7807' author: - first_name: G full_name: Hunter, G last_name: Hunter - first_name: I full_name: Garnefeld, I last_name: Garnefeld - first_name: L full_name: Steinhoff, L last_name: Steinhoff citation: ama: 'Hunter G, Garnefeld I, Steinhoff L. Can Retailers Improve Loyalty by Empowering Consumers? In: 2011 AMA Winter Marketing Educators’ Conference Proceedings. ; 2011.' apa: Hunter, G., Garnefeld, I., & Steinhoff, L. (2011). Can Retailers Improve Loyalty by Empowering Consumers? In 2011 AMA Winter Marketing Educators’ Conference Proceedings. bibtex: '@inproceedings{Hunter_Garnefeld_Steinhoff_2011, title={Can Retailers Improve Loyalty by Empowering Consumers?}, booktitle={2011 AMA Winter Marketing Educators’ Conference Proceedings}, author={Hunter, G and Garnefeld, I and Steinhoff, L}, year={2011} }' chicago: Hunter, G, I Garnefeld, and L Steinhoff. “Can Retailers Improve Loyalty by Empowering Consumers?” In 2011 AMA Winter Marketing Educators’ Conference Proceedings, 2011. ieee: G. Hunter, I. Garnefeld, and L. Steinhoff, “Can Retailers Improve Loyalty by Empowering Consumers?,” in 2011 AMA Winter Marketing Educators’ Conference Proceedings, 2011. mla: Hunter, G., et al. “Can Retailers Improve Loyalty by Empowering Consumers?” 2011 AMA Winter Marketing Educators’ Conference Proceedings, 2011. short: 'G. Hunter, I. Garnefeld, L. Steinhoff, in: 2011 AMA Winter Marketing Educators’ Conference Proceedings, 2011.' date_created: 2019-02-20T13:18:15Z date_updated: 2022-01-06T07:03:46Z department: - _id: '19' - _id: '180' language: - iso: eng publication: 2011 AMA Winter Marketing Educators' Conference Proceedings status: public title: Can Retailers Improve Loyalty by Empowering Consumers? type: conference user_id: '57352' year: '2011' ... --- _id: '5719' abstract: - lang: ger text: Die Möglichkeiten der Erbringung von Dienstleistungen haben sich durch die Entwicklungen der Informations- und Kommunikationstechnologien stark erweitert. Unter Zuhilfenahme moderner Formen der Datenfernübertragung kann eine breite Palette von Dienstleistungen technologisch vermittelt über große Entfernungen hinweg erbracht werden. Diesen als ferngesteuerte Dienstleistungen bezeichneten Angeboten kommt in der Praxis eine immer größere Bedeutung zu. In der betriebswirtschaftlichen Literatur wurde ihnen bisher jedoch wenig Beachtung geschenkt. In diesem Überblicksartikel erfolgt daher eine erste Auseinandersetzung mit betriebswirtschaftlich relevanten Aspekten ferngesteuerter Dienstleistungen. Ausgehend von einer begrifflichen Abgrenzung und Konzeptualisierung dieses neuen Dienstleistungstypus im Abgleich mit bestehenden Systematisierungsansätzen werden die spezifischen Herausforderungen des Management und Marketing von ferngesteuerten Dienstleistungen reflektiert und sowie künftige Forschungsaufgaben abgeleitet. article_type: original author: - first_name: Nancy full_name: Wünderlich, Nancy id: '36392' last_name: Wünderlich - first_name: Jan H full_name: Schumann, Jan H last_name: Schumann - first_name: Florian v full_name: Wangenheim, Florian v last_name: Wangenheim - first_name: Hartmut H full_name: Holzmüller, Hartmut H last_name: Holzmüller citation: ama: 'Wünderlich N, Schumann JH, Wangenheim F v, Holzmüller HH. Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben. Zeitschrift für Betriebswirtschaft. 2011;81(9):977-1001.' apa: 'Wünderlich, N., Schumann, J. H., Wangenheim, F. v, & Holzmüller, H. H. (2011). Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben. Zeitschrift für Betriebswirtschaft, 81(9), 977–1001.' bibtex: '@article{Wünderlich_Schumann_Wangenheim_Holzmüller_2011, title={Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben.}, volume={81}, number={9}, journal={Zeitschrift für Betriebswirtschaft}, publisher={Springer}, author={Wünderlich, Nancy and Schumann, Jan H and Wangenheim, Florian v and Holzmüller, Hartmut H}, year={2011}, pages={977–1001} }' chicago: 'Wünderlich, Nancy, Jan H Schumann, Florian v Wangenheim, and Hartmut H Holzmüller. “Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben.” Zeitschrift für Betriebswirtschaft 81, no. 9 (2011): 977–1001.' ieee: 'N. Wünderlich, J. H. Schumann, F. v Wangenheim, and H. H. Holzmüller, “Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben.,” Zeitschrift für Betriebswirtschaft, vol. 81, no. 9, pp. 977–1001, 2011.' mla: 'Wünderlich, Nancy, et al. “Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben.” Zeitschrift für Betriebswirtschaft, vol. 81, no. 9, Springer, 2011, pp. 977–1001.' short: N. Wünderlich, J.H. Schumann, F. v Wangenheim, H.H. Holzmüller, Zeitschrift für Betriebswirtschaft 81 (2011) 977–1001. date_created: 2018-11-16T09:46:58Z date_updated: 2022-01-06T07:02:37Z department: - _id: '181' extern: '1' intvolume: ' 81' issue: '9' keyword: - Technologieintensive Dienstleistungen - remote services - Dienstleistungstechnologien language: - iso: ger page: 977-1001 publication: Zeitschrift für Betriebswirtschaft publication_status: published publisher: Springer status: public title: 'Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben.' type: journal_article user_id: '37741' volume: 81 year: '2011' ... --- _id: '6104' author: - first_name: M C full_name: Wehner, M C last_name: Wehner - first_name: Rüdiger full_name: Kabst, Rüdiger id: '42362' last_name: Kabst - first_name: P M full_name: Kötter, P M last_name: Kötter citation: ama: Wehner MC, Kabst R, Kötter PM. Ausgewogener Prozess. Vol 63(4).; 2011:22-24. apa: Wehner, M. C., Kabst, R., & Kötter, P. M. (2011). Ausgewogener Prozess (Vol. 63(4), pp. 22–24). bibtex: '@book{Wehner_Kabst_Kötter_2011, series={Personalquartely}, title={Ausgewogener Prozess}, volume={63(4)}, author={Wehner, M C and Kabst, Rüdiger and Kötter, P M}, year={2011}, pages={22–24}, collection={Personalquartely} }' chicago: Wehner, M C, Rüdiger Kabst, and P M Kötter. Ausgewogener Prozess. Vol. 63(4). Personalquartely, 2011. ieee: M. C. Wehner, R. Kabst, and P. M. Kötter, Ausgewogener Prozess, vol. 63(4). 2011, pp. 22–24. mla: Wehner, M. C., et al. Ausgewogener Prozess. Vol. 63(4), 2011, pp. 22–24. short: M.C. Wehner, R. Kabst, P.M. Kötter, Ausgewogener Prozess, 2011. date_created: 2018-12-10T14:33:09Z date_updated: 2022-01-06T07:02:53Z department: - _id: '274' language: - iso: eng page: 22-24 series_title: Personalquartely status: public title: Ausgewogener Prozess type: misc user_id: '46632' volume: 63(4) year: '2011' ... --- _id: '6106' author: - first_name: M C full_name: Wehner, M C last_name: Wehner - first_name: Rüdiger full_name: Kabst, Rüdiger id: '42362' last_name: Kabst citation: ama: Wehner MC, Kabst R. Bewerber Wertschätzen. Vol 63(6).; 2011:22-24. apa: Wehner, M. C., & Kabst, R. (2011). Bewerber wertschätzen (Vol. 63(6), pp. 22–24). bibtex: '@book{Wehner_Kabst_2011, series={Personal}, title={Bewerber wertschätzen}, volume={63(6)}, author={Wehner, M C and Kabst, Rüdiger}, year={2011}, pages={22–24}, collection={Personal} }' chicago: Wehner, M C, and Rüdiger Kabst. Bewerber Wertschätzen. Vol. 63(6). Personal, 2011. ieee: M. C. Wehner and R. Kabst, Bewerber wertschätzen, vol. 63(6). 2011, pp. 22–24. mla: Wehner, M. C., and Rüdiger Kabst. Bewerber Wertschätzen. Vol. 63(6), 2011, pp. 22–24. short: M.C. Wehner, R. Kabst, Bewerber Wertschätzen, 2011. date_created: 2018-12-10T14:55:27Z date_updated: 2022-01-06T07:02:53Z department: - _id: '274' language: - iso: eng page: 22-24 series_title: Personal status: public title: Bewerber wertschätzen type: misc user_id: '46632' volume: 63(6) year: '2011' ... --- _id: '6107' author: - first_name: Rüdiger full_name: Kabst, Rüdiger id: '42362' last_name: Kabst - first_name: M full_name: Meifert, M last_name: Meifert - first_name: M C full_name: Wehner, M C last_name: Wehner citation: ama: Kabst R, Meifert M, Wehner MC. Eine Vergessene Disziplin. Vol 4.; 2011:38-40. apa: Kabst, R., Meifert, M., & Wehner, M. C. (2011). Eine vergessene Disziplin (Vol. 4, pp. 38–40). bibtex: '@book{Kabst_Meifert_Wehner_2011, series={Personalmagazin}, title={Eine vergessene Disziplin}, volume={4}, author={Kabst, Rüdiger and Meifert, M and Wehner, M C}, year={2011}, pages={38–40}, collection={Personalmagazin} }' chicago: Kabst, Rüdiger, M Meifert, and M C Wehner. Eine Vergessene Disziplin. Vol. 4. Personalmagazin, 2011. ieee: R. Kabst, M. Meifert, and M. C. Wehner, Eine vergessene Disziplin, vol. 4. 2011, pp. 38–40. mla: Kabst, Rüdiger, et al. Eine Vergessene Disziplin. Vol. 4, 2011, pp. 38–40. short: R. Kabst, M. Meifert, M.C. Wehner, Eine Vergessene Disziplin, 2011. date_created: 2018-12-10T15:11:30Z date_updated: 2022-01-06T07:02:53Z department: - _id: '274' intvolume: ' 4' language: - iso: eng page: 38-40 series_title: Personalmagazin status: public title: Eine vergessene Disziplin type: misc user_id: '46632' volume: 4 year: '2011' ... --- _id: '6108' author: - first_name: Rüdiger full_name: Kabst, Rüdiger id: '42362' last_name: Kabst citation: ama: 'Kabst R. Editorial: Mitarbeiter Führen: Ein Alter Hut? Vol 3.; 2011.' apa: 'Kabst, R. (2011). Editorial: Mitarbeiter führen: Ein alter Hut? (Vol. 3).' bibtex: '@book{Kabst_2011, series={Personal}, title={Editorial: Mitarbeiter führen: Ein alter Hut?}, volume={3}, author={Kabst, Rüdiger}, year={2011}, collection={Personal} }' chicago: 'Kabst, Rüdiger. Editorial: Mitarbeiter Führen: Ein Alter Hut? Vol. 3. Personal, 2011.' ieee: 'R. Kabst, Editorial: Mitarbeiter führen: Ein alter Hut?, vol. 3. 2011.' mla: 'Kabst, Rüdiger. Editorial: Mitarbeiter Führen: Ein Alter Hut? Vol. 3, 2011.' short: 'R. Kabst, Editorial: Mitarbeiter Führen: Ein Alter Hut?, 2011.' date_created: 2018-12-11T08:47:10Z date_updated: 2022-01-06T07:02:53Z department: - _id: '274' intvolume: ' 3' language: - iso: eng page: '1' series_title: Personal status: public title: 'Editorial: Mitarbeiter führen: Ein alter Hut?' type: misc user_id: '46632' volume: 3 year: '2011' ... --- _id: '6151' author: - first_name: B full_name: Maekelburger, B last_name: Maekelburger - first_name: C full_name: Schwens, C last_name: Schwens - first_name: Rüdiger full_name: Kabst, Rüdiger id: '42362' last_name: Kabst citation: ama: 'Maekelburger B, Schwens C, Kabst R. SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics. In: Verbeke A, Tavares-Lehmann AT, Van Tulder R, eds. Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6). 6th ed. Emerald Group Publishing Ltd.; 2011:21-49.' apa: 'Maekelburger, B., Schwens, C., & Kabst, R. (2011). SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics. In A. Verbeke, A. T. Tavares-Lehmann, & R. Van Tulder (Eds.), Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6) (6th ed., pp. 21–49). Emerald Group Publishing Ltd.' bibtex: '@inbook{Maekelburger_Schwens_Kabst_2011, edition={6}, title={SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics}, booktitle={Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6)}, publisher={Emerald Group Publishing Ltd.}, author={Maekelburger, B and Schwens, C and Kabst, Rüdiger}, editor={Verbeke, A and Tavares-Lehmann, A T and Van Tulder, REditors}, year={2011}, pages={21–49} }' chicago: 'Maekelburger, B, C Schwens, and Rüdiger Kabst. “SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics.” In Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6), edited by A Verbeke, A T Tavares-Lehmann, and R Van Tulder, 6th ed., 21–49. Emerald Group Publishing Ltd., 2011.' ieee: 'B. Maekelburger, C. Schwens, and R. Kabst, “SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics,” in Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6), 6th ed., A. Verbeke, A. T. Tavares-Lehmann, and R. Van Tulder, Eds. Emerald Group Publishing Ltd., 2011, pp. 21–49.' mla: 'Maekelburger, B., et al. “SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics.” Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6), edited by A Verbeke et al., 6th ed., Emerald Group Publishing Ltd., 2011, pp. 21–49.' short: 'B. Maekelburger, C. Schwens, R. Kabst, in: A. Verbeke, A.T. Tavares-Lehmann, R. Van Tulder (Eds.), Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6), 6th ed., Emerald Group Publishing Ltd., 2011, pp. 21–49.' date_created: 2018-12-11T11:15:53Z date_updated: 2022-01-06T07:02:54Z department: - _id: '274' edition: '6' editor: - first_name: A full_name: Verbeke, A last_name: Verbeke - first_name: A T full_name: Tavares-Lehmann, A T last_name: Tavares-Lehmann - first_name: R full_name: Van Tulder, R last_name: Van Tulder language: - iso: eng page: 21-49 publication: Entrepreneurship in the Global Firm (Progress In International Business Research, Volume 6) publisher: Emerald Group Publishing Ltd. status: public title: 'SME International Mode Choice Over Time: Forging a Link Between the Uppsala Model and Transaction Cost Economics' type: book_chapter user_id: '46632' year: '2011' ...