---
_id: '4952'
author:
- first_name: Maren
full_name: Purrmann, Maren
id: '65649'
last_name: Purrmann
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
citation:
ama: 'Purrmann M, Wünderlich N. Managing Collaborative Consumption Platforms: Successfully
Fostering the Co-Creation of Value Between Service Customers and Peer Providers.
In: Proceedings of the 2018 Frontiers in Service Conference.'
apa: 'Purrmann, M., & Wünderlich, N. (n.d.). Managing Collaborative Consumption
Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers
and Peer Providers. In Proceedings of the 2018 Frontiers in Service Conference.
Austin, USA.'
bibtex: '@inproceedings{Purrmann_Wünderlich, title={Managing Collaborative Consumption
Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers
and Peer Providers}, booktitle={Proceedings of the 2018 Frontiers in Service Conference},
author={Purrmann, Maren and Wünderlich, Nancy} }'
chicago: 'Purrmann, Maren, and Nancy Wünderlich. “Managing Collaborative Consumption
Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers
and Peer Providers.” In Proceedings of the 2018 Frontiers in Service Conference,
n.d.'
ieee: 'M. Purrmann and N. Wünderlich, “Managing Collaborative Consumption Platforms:
Successfully Fostering the Co-Creation of Value Between Service Customers and
Peer Providers,” in Proceedings of the 2018 Frontiers in Service Conference,
Austin, USA.'
mla: 'Purrmann, Maren, and Nancy Wünderlich. “Managing Collaborative Consumption
Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers
and Peer Providers.” Proceedings of the 2018 Frontiers in Service Conference.'
short: 'M. Purrmann, N. Wünderlich, in: Proceedings of the 2018 Frontiers in Service
Conference, n.d.'
conference:
end_date: 09.09.2018
location: Austin, USA
name: 2018 Frontiers in Service Conference
start_date: 06.09.2018
date_created: 2018-10-26T10:28:27Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '181'
language:
- iso: eng
publication: Proceedings of the 2018 Frontiers in Service Conference
publication_status: accepted
status: public
title: 'Managing Collaborative Consumption Platforms: Successfully Fostering the Co-Creation
of Value Between Service Customers and Peer Providers'
type: conference
user_id: '65649'
year: '2018'
...
---
_id: '4965'
author:
- first_name: Christian
full_name: Grund, Christian
last_name: Grund
- first_name: Christine
full_name: Harbring, Christine
last_name: Harbring
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: 'Grund C, Harbring C, Thommes K. Group (Re-) formation in public good games:
The tale of the bad apple? Journal of Economic Behavior \& Organization.
2018:306--319.'
apa: 'Grund, C., Harbring, C., & Thommes, K. (2018). Group (Re-) formation in
public good games: The tale of the bad apple? Journal of Economic Behavior
\& Organization, 306--319.'
bibtex: '@article{Grund_Harbring_Thommes_2018, title={Group (Re-) formation in public
good games: The tale of the bad apple?}, journal={Journal of Economic Behavior
\& Organization}, author={Grund, Christian and Harbring, Christine and Thommes,
Kirsten}, year={2018}, pages={306--319} }'
chicago: 'Grund, Christian, Christine Harbring, and Kirsten Thommes. “Group (Re-)
Formation in Public Good Games: The Tale of the Bad Apple?” Journal of Economic
Behavior \& Organization, 2018, 306--319.'
ieee: 'C. Grund, C. Harbring, and K. Thommes, “Group (Re-) formation in public good
games: The tale of the bad apple?,” Journal of Economic Behavior \& Organization,
pp. 306--319, 2018.'
mla: 'Grund, Christian, et al. “Group (Re-) Formation in Public Good Games: The
Tale of the Bad Apple?” Journal of Economic Behavior \& Organization,
2018, pp. 306--319.'
short: C. Grund, C. Harbring, K. Thommes, Journal of Economic Behavior \& Organization
(2018) 306--319.
date_created: 2018-10-29T07:54:50Z
date_updated: 2022-01-06T07:01:31Z
department:
- _id: '178'
- _id: '184'
page: 306--319
publication: Journal of Economic Behavior \& Organization
status: public
title: 'Group (Re-) formation in public good games: The tale of the bad apple?'
type: journal_article
user_id: '69384'
year: '2018'
...
---
_id: '4990'
author:
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Agnes
full_name: Akkerman, Agnes
last_name: Akkerman
citation:
ama: 'Thommes K, Akkerman A. Clean up your network: how a strike changed the social
networks of a working team. Team Performance Management: An International Journal.
2018;(1/2):43--63.'
apa: 'Thommes, K., & Akkerman, A. (2018). Clean up your network: how a strike
changed the social networks of a working team. Team Performance Management:
An International Journal, (1/2), 43--63.'
bibtex: '@article{Thommes_Akkerman_2018, title={Clean up your network: how a strike
changed the social networks of a working team}, number={1/2}, journal={Team Performance
Management: An International Journal}, author={Thommes, Kirsten and Akkerman,
Agnes}, year={2018}, pages={43--63} }'
chicago: 'Thommes, Kirsten, and Agnes Akkerman. “Clean up Your Network: How a Strike
Changed the Social Networks of a Working Team.” Team Performance Management:
An International Journal, no. 1/2 (2018): 43--63.'
ieee: 'K. Thommes and A. Akkerman, “Clean up your network: how a strike changed
the social networks of a working team,” Team Performance Management: An International
Journal, no. 1/2, pp. 43--63, 2018.'
mla: 'Thommes, Kirsten, and Agnes Akkerman. “Clean up Your Network: How a Strike
Changed the Social Networks of a Working Team.” Team Performance Management:
An International Journal, no. 1/2, 2018, pp. 43--63.'
short: 'K. Thommes, A. Akkerman, Team Performance Management: An International Journal
(2018) 43--63.'
date_created: 2018-10-29T10:59:09Z
date_updated: 2022-01-06T07:01:34Z
department:
- _id: '178'
- _id: '184'
issue: 1/2
page: 43--63
publication: 'Team Performance Management: An International Journal'
status: public
title: 'Clean up your network: how a strike changed the social networks of a working
team'
type: journal_article
user_id: '69384'
year: '2018'
...
---
_id: '8537'
abstract:
- lang: eng
text: We analysed the self-representation of twelve watchmaking firms located in
a cluster in East Germany to understand how they apply rhetorical history to craft
their identity. The findings show that there are common elements of rhetorical
history that help organizations craft their identity, but there are also differences
based on each firm’s historical background. While some firms specifically relate
their identity to their own history, others mainly employ cluster-level history,
while still others may even self-construct fictional historical roots. By discussing
these findings, we contribute to a better understanding of how an organization’s
identity is crafted and how history is utilized in such identity creation.
article_type: original
author:
- first_name: Simon
full_name: Oertel, Simon
last_name: Oertel
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: Oertel S, Thommes K. History as a source of organizational identity creation.
Organization Studies. 2018;39(12):1709-1731. doi:10.1177/0170840618800112
apa: Oertel, S., & Thommes, K. (2018). History as a source of organizational
identity creation. Organization Studies, 39(12), 1709–1731. https://doi.org/10.1177/0170840618800112
bibtex: '@article{Oertel_Thommes_2018, title={History as a source of organizational
identity creation}, volume={39}, DOI={10.1177/0170840618800112},
number={12}, journal={Organization Studies}, author={Oertel, Simon and Thommes,
Kirsten}, year={2018}, pages={1709–1731} }'
chicago: 'Oertel, Simon, and Kirsten Thommes. “History as a Source of Organizational
Identity Creation.” Organization Studies 39, no. 12 (2018): 1709–31. https://doi.org/10.1177/0170840618800112.'
ieee: S. Oertel and K. Thommes, “History as a source of organizational identity
creation,” Organization Studies, vol. 39, no. 12, pp. 1709–1731, 2018.
mla: Oertel, Simon, and Kirsten Thommes. “History as a Source of Organizational
Identity Creation.” Organization Studies, vol. 39, no. 12, 2018, pp. 1709–31,
doi:10.1177/0170840618800112.
short: S. Oertel, K. Thommes, Organization Studies 39 (2018) 1709–1731.
date_created: 2019-03-22T07:24:18Z
date_updated: 2022-01-06T07:03:56Z
department:
- _id: '178'
- _id: '184'
doi: 10.1177/0170840618800112
intvolume: ' 39'
issue: '12'
language:
- iso: eng
page: 1709-1731
project:
- _id: '81'
grant_number: DFG 398074981
name: Die Konstruktion organisationaler Identität und der Einfluss von Geschichte
publication: Organization Studies
publication_status: published
status: public
title: History as a source of organizational identity creation
type: journal_article
user_id: '49071'
volume: 39
year: '2018'
...
---
_id: '5001'
author:
- first_name: Ina
full_name: Garnefeld, Ina
last_name: Garnefeld
- first_name: Eva
full_name: Boehm, Eva
last_name: Boehm
- first_name: Lena
full_name: Klimke, Lena
last_name: Klimke
- first_name: Andrea
full_name: Oestreich, Andrea
last_name: Oestreich
citation:
ama: 'Garnefeld I, Boehm E, Klimke L, Oestreich A. I thought it was over, but now
it is back: customer reactions to ex post time extensions of sales promotions.
Journal of the Academy of Marketing Science. 2018;46(6):1133--1147.'
apa: 'Garnefeld, I., Boehm, E., Klimke, L., & Oestreich, A. (2018). I thought
it was over, but now it is back: customer reactions to ex post time extensions
of sales promotions. Journal of the Academy of Marketing Science, 46(6),
1133--1147.'
bibtex: '@article{Garnefeld_Boehm_Klimke_Oestreich_2018, title={I thought it was
over, but now it is back: customer reactions to ex post time extensions of sales
promotions}, volume={46}, number={6}, journal={Journal of the Academy of Marketing
Science}, author={Garnefeld, Ina and Boehm, Eva and Klimke, Lena and Oestreich,
Andrea}, year={2018}, pages={1133--1147} }'
chicago: 'Garnefeld, Ina, Eva Boehm, Lena Klimke, and Andrea Oestreich. “I Thought
It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions
of Sales Promotions.” Journal of the Academy of Marketing Science 46, no.
6 (2018): 1133--1147.'
ieee: 'I. Garnefeld, E. Boehm, L. Klimke, and A. Oestreich, “I thought it was over,
but now it is back: customer reactions to ex post time extensions of sales promotions,”
Journal of the Academy of Marketing Science, vol. 46, no. 6, pp. 1133--1147,
2018.'
mla: 'Garnefeld, Ina, et al. “I Thought It Was over, but Now It Is Back: Customer
Reactions to Ex Post Time Extensions of Sales Promotions.” Journal of the Academy
of Marketing Science, vol. 46, no. 6, 2018, pp. 1133--1147.'
short: I. Garnefeld, E. Boehm, L. Klimke, A. Oestreich, Journal of the Academy of
Marketing Science 46 (2018) 1133--1147.
date_created: 2018-10-30T08:21:58Z
date_updated: 2022-01-06T07:01:34Z
department:
- _id: '178'
- _id: '180'
intvolume: ' 46'
issue: '6'
language:
- iso: eng
page: 1133--1147
publication: Journal of the Academy of Marketing Science
status: public
title: 'I thought it was over, but now it is back: customer reactions to ex post time
extensions of sales promotions'
type: journal_article
user_id: '57352'
volume: 46
year: '2018'
...
---
_id: '5434'
author:
- first_name: C
full_name: Li, C
last_name: Li
- first_name: L A
full_name: Dau, L A
last_name: Dau
- first_name: Rüdiger
full_name: Kabst, Rüdiger
id: '42362'
last_name: Kabst
citation:
ama: Li C, Dau LA, Kabst R. The more the merrier? Immigrant share and entrepreneurial
activities. . Entrepreneurship Theory and Practice . 2018.
apa: Li, C., Dau, L. A., & Kabst, R. (2018). The more the merrier? Immigrant
share and entrepreneurial activities. . Entrepreneurship Theory and Practice.
.
bibtex: '@article{Li_Dau_Kabst_2018, title={The more the merrier? Immigrant share
and entrepreneurial activities. }, journal={Entrepreneurship Theory and Practice.
}, author={Li, C and Dau, L A and Kabst, Rüdiger}, year={2018} }'
chicago: Li, C, L A Dau, and Rüdiger Kabst. “The More the Merrier? Immigrant Share
and Entrepreneurial Activities. .” Entrepreneurship Theory and Practice. ,
2018.
ieee: C. Li, L. A. Dau, and R. Kabst, “The more the merrier? Immigrant share and
entrepreneurial activities. ,” Entrepreneurship Theory and Practice. ,
2018.
mla: Li, C., et al. “The More the Merrier? Immigrant Share and Entrepreneurial Activities.
.” Entrepreneurship Theory and Practice. , 2018.
short: C. Li, L.A. Dau, R. Kabst, Entrepreneurship Theory and Practice. (2018).
date_created: 2018-11-08T12:08:35Z
date_updated: 2022-01-06T07:01:53Z
department:
- _id: '274'
language:
- iso: eng
main_file_link:
- open_access: '1'
oa: '1'
publication: 'Entrepreneurship Theory and Practice. '
status: public
title: 'The more the merrier? Immigrant share and entrepreneurial activities. '
type: journal_article
user_id: '46632'
year: '2018'
...
---
_id: '5435'
author:
- first_name: C
full_name: Li, C
last_name: Li
- first_name: F C
full_name: Brodbeck, F C
last_name: Brodbeck
- first_name: O
full_name: Shenkar, O
last_name: Shenkar
- first_name: L J
full_name: Ponzi, L J
last_name: Ponzi
- first_name: J
full_name: Fischer, J
last_name: Fischer
citation:
ama: 'Li C, Brodbeck FC, Shenkar O, Ponzi LJ, Fischer J. Embracing the foreign:
Cultural attractiveness and international strategy. Strategic Management Journal.
2018.'
apa: 'Li, C., Brodbeck, F. C., Shenkar, O., Ponzi, L. J., & Fischer, J. (2018).
Embracing the foreign: Cultural attractiveness and international strategy. Strategic
Management Journal.'
bibtex: '@article{Li_Brodbeck_Shenkar_Ponzi_Fischer_2018, title={Embracing the foreign:
Cultural attractiveness and international strategy.}, journal={Strategic Management
Journal.}, author={Li, C and Brodbeck, F C and Shenkar, O and Ponzi, L J and Fischer,
J}, year={2018} }'
chicago: 'Li, C, F C Brodbeck, O Shenkar, L J Ponzi, and J Fischer. “Embracing the
Foreign: Cultural Attractiveness and International Strategy.” Strategic Management
Journal., 2018.'
ieee: 'C. Li, F. C. Brodbeck, O. Shenkar, L. J. Ponzi, and J. Fischer, “Embracing
the foreign: Cultural attractiveness and international strategy.,” Strategic
Management Journal., 2018.'
mla: 'Li, C., et al. “Embracing the Foreign: Cultural Attractiveness and International
Strategy.” Strategic Management Journal., 2018.'
short: C. Li, F.C. Brodbeck, O. Shenkar, L.J. Ponzi, J. Fischer, Strategic Management
Journal. (2018).
date_created: 2018-11-08T12:32:22Z
date_updated: 2022-01-06T07:01:53Z
department:
- _id: '274'
language:
- iso: eng
main_file_link:
- open_access: '1'
oa: '1'
publication: Strategic Management Journal.
status: public
title: 'Embracing the foreign: Cultural attractiveness and international strategy.'
type: journal_article
user_id: '46632'
year: '2018'
...
---
_id: '5439'
author:
- first_name: M
full_name: Schneid, M
last_name: Schneid
- first_name: R
full_name: Isidor, R
last_name: Isidor
- first_name: Holger
full_name: Steinmetz, Holger
id: '43261'
last_name: Steinmetz
- first_name: Rüdiger
full_name: Kabst, Rüdiger
id: '42362'
last_name: Kabst
citation:
ama: 'Schneid M, Isidor R, Steinmetz H, Kabst R. Age Diversity and team outcomes:
A quantitative review. . Journal of Managerial Psychology. 2018.'
apa: 'Schneid, M., Isidor, R., Steinmetz, H., & Kabst, R. (2018). Age Diversity
and team outcomes: A quantitative review. . Journal of Managerial Psychology.'
bibtex: '@article{Schneid_Isidor_Steinmetz_Kabst_2018, title={Age Diversity and
team outcomes: A quantitative review. }, journal={Journal of Managerial Psychology.},
author={Schneid, M and Isidor, R and Steinmetz, Holger and Kabst, Rüdiger}, year={2018}
}'
chicago: 'Schneid, M, R Isidor, Holger Steinmetz, and Rüdiger Kabst. “Age Diversity
and Team Outcomes: A Quantitative Review. .” Journal of Managerial Psychology.,
2018.'
ieee: 'M. Schneid, R. Isidor, H. Steinmetz, and R. Kabst, “Age Diversity and team
outcomes: A quantitative review. ,” Journal of Managerial Psychology.,
2018.'
mla: 'Schneid, M., et al. “Age Diversity and Team Outcomes: A Quantitative Review.
.” Journal of Managerial Psychology., 2018.'
short: M. Schneid, R. Isidor, H. Steinmetz, R. Kabst, Journal of Managerial Psychology.
(2018).
date_created: 2018-11-08T12:52:41Z
date_updated: 2022-01-06T07:01:53Z
department:
- _id: '274'
language:
- iso: eng
publication: Journal of Managerial Psychology.
status: public
title: 'Age Diversity and team outcomes: A quantitative review. '
type: journal_article
user_id: '46632'
year: '2018'
...
---
_id: '5441'
author:
- first_name: R
full_name: Isidor, R
last_name: Isidor
- first_name: C
full_name: Schwens, C
last_name: Schwens
- first_name: F
full_name: Hornung, F
last_name: Hornung
- first_name: Rüdiger
full_name: Kabst, Rüdiger
id: '42362'
last_name: Kabst
citation:
ama: 'Isidor R, Schwens C, Hornung F, Kabst R. The Impact of Structural and Attitudinal
Antecedents on the Instability of International Joint Ventures: The Mediating
Role of Asymmetrical Changes in Commitment. International Business Review (IBR).
2018.'
apa: 'Isidor, R., Schwens, C., Hornung, F., & Kabst, R. (2018). The Impact of
Structural and Attitudinal Antecedents on the Instability of International Joint
Ventures: The Mediating Role of Asymmetrical Changes in Commitment. International
Business Review (IBR).'
bibtex: '@article{Isidor_Schwens_Hornung_Kabst_2018, title={The Impact of Structural
and Attitudinal Antecedents on the Instability of International Joint Ventures:
The Mediating Role of Asymmetrical Changes in Commitment.}, journal={International
Business Review (IBR).}, author={Isidor, R and Schwens, C and Hornung, F and Kabst,
Rüdiger}, year={2018} }'
chicago: 'Isidor, R, C Schwens, F Hornung, and Rüdiger Kabst. “The Impact of Structural
and Attitudinal Antecedents on the Instability of International Joint Ventures:
The Mediating Role of Asymmetrical Changes in Commitment.” International Business
Review (IBR)., 2018.'
ieee: 'R. Isidor, C. Schwens, F. Hornung, and R. Kabst, “The Impact of Structural
and Attitudinal Antecedents on the Instability of International Joint Ventures:
The Mediating Role of Asymmetrical Changes in Commitment.,” International Business
Review (IBR)., 2018.'
mla: 'Isidor, R., et al. “The Impact of Structural and Attitudinal Antecedents on
the Instability of International Joint Ventures: The Mediating Role of Asymmetrical
Changes in Commitment.” International Business Review (IBR)., 2018.'
short: R. Isidor, C. Schwens, F. Hornung, R. Kabst, International Business Review
(IBR). (2018).
date_created: 2018-11-08T12:56:54Z
date_updated: 2022-01-06T07:01:53Z
department:
- _id: '274'
language:
- iso: eng
publication: International Business Review (IBR).
status: public
title: 'The Impact of Structural and Attitudinal Antecedents on the Instability of
International Joint Ventures: The Mediating Role of Asymmetrical Changes in Commitment.'
type: journal_article
user_id: '46632'
year: '2018'
...
---
_id: '5448'
author:
- first_name: F
full_name: Klonek, F
last_name: Klonek
- first_name: R
full_name: Isidor, R
last_name: Isidor
- first_name: S
full_name: Kauffeld, S
last_name: Kauffeld
citation:
ama: 'Klonek F, Isidor R, Kauffeld S. Different Stages of Entrepreneurship: Lessons
From the Transtheoretical Model of Change. . Journal of Change Management.
2018.'
apa: 'Klonek, F., Isidor, R., & Kauffeld, S. (2018). Different Stages of Entrepreneurship:
Lessons From the Transtheoretical Model of Change. . Journal of Change Management.'
bibtex: '@article{Klonek_Isidor_Kauffeld_2018, title={Different Stages of Entrepreneurship:
Lessons From the Transtheoretical Model of Change. }, journal={Journal of Change
Management.}, author={Klonek, F and Isidor, R and Kauffeld, S}, year={2018} }'
chicago: 'Klonek, F, R Isidor, and S Kauffeld. “Different Stages of Entrepreneurship:
Lessons From the Transtheoretical Model of Change. .” Journal of Change Management.,
2018.'
ieee: 'F. Klonek, R. Isidor, and S. Kauffeld, “Different Stages of Entrepreneurship:
Lessons From the Transtheoretical Model of Change. ,” Journal of Change Management.,
2018.'
mla: 'Klonek, F., et al. “Different Stages of Entrepreneurship: Lessons From the
Transtheoretical Model of Change. .” Journal of Change Management., 2018.'
short: F. Klonek, R. Isidor, S. Kauffeld, Journal of Change Management. (2018).
date_created: 2018-11-08T13:08:28Z
date_updated: 2022-01-06T07:01:54Z
department:
- _id: '274'
language:
- iso: eng
publication: Journal of Change Management.
status: public
title: 'Different Stages of Entrepreneurship: Lessons From the Transtheoretical Model
of Change. '
type: journal_article
user_id: '46632'
year: '2018'
...
---
_id: '5450'
author:
- first_name: M
full_name: Schneid, M
last_name: Schneid
- first_name: R
full_name: Isidor, R
last_name: Isidor
- first_name: C
full_name: Schwens, C
last_name: Schwens
- first_name: Rüdiger
full_name: Kabst, Rüdiger
id: '42362'
last_name: Kabst
- first_name: I
full_name: Weber, I
last_name: Weber
citation:
ama: 'Schneid M, Isidor R, Schwens C, Kabst R, Weber I. Der Einfluss bio-demographischer
und fachlicher Diversität auf die Leistung von Teams: Eine Metaanalyse. Die
Betriebswirtschaft. 2018.'
apa: 'Schneid, M., Isidor, R., Schwens, C., Kabst, R., & Weber, I. (2018). Der
Einfluss bio-demographischer und fachlicher Diversität auf die Leistung von Teams:
Eine Metaanalyse. Die Betriebswirtschaft.'
bibtex: '@article{Schneid_Isidor_Schwens_Kabst_Weber_2018, title={Der Einfluss bio-demographischer
und fachlicher Diversität auf die Leistung von Teams: Eine Metaanalyse.}, journal={Die
Betriebswirtschaft.}, author={Schneid, M and Isidor, R and Schwens, C and Kabst,
Rüdiger and Weber, I}, year={2018} }'
chicago: 'Schneid, M, R Isidor, C Schwens, Rüdiger Kabst, and I Weber. “Der Einfluss
Bio-Demographischer Und Fachlicher Diversität Auf Die Leistung von Teams: Eine
Metaanalyse.” Die Betriebswirtschaft., 2018.'
ieee: 'M. Schneid, R. Isidor, C. Schwens, R. Kabst, and I. Weber, “Der Einfluss
bio-demographischer und fachlicher Diversität auf die Leistung von Teams: Eine
Metaanalyse.,” Die Betriebswirtschaft., 2018.'
mla: 'Schneid, M., et al. “Der Einfluss Bio-Demographischer Und Fachlicher Diversität
Auf Die Leistung von Teams: Eine Metaanalyse.” Die Betriebswirtschaft.,
2018.'
short: M. Schneid, R. Isidor, C. Schwens, R. Kabst, I. Weber, Die Betriebswirtschaft.
(2018).
date_created: 2018-11-08T13:18:18Z
date_updated: 2022-01-06T07:01:54Z
department:
- _id: '274'
language:
- iso: eng
publication: Die Betriebswirtschaft.
status: public
title: 'Der Einfluss bio-demographischer und fachlicher Diversität auf die Leistung
von Teams: Eine Metaanalyse.'
type: journal_article
user_id: '46632'
year: '2018'
...
---
_id: '5480'
author:
- first_name: A
full_name: Salonen, A
last_name: Salonen
- first_name: H
full_name: Terho, H
last_name: Terho
- first_name: E
full_name: Boehm, E
last_name: Boehm
- first_name: R
full_name: Rajala, R
last_name: Rajala
- first_name: A
full_name: Virtanen, A
last_name: Virtanen
citation:
ama: Salonen A, Terho H, Boehm E, Rajala R, Virtanen A. Engaging a product-oriented
salesforce in solution sales. 2018.
apa: Salonen, A., Terho, H., Boehm, E., Rajala, R., & Virtanen, A. (2018). Engaging
a product-oriented salesforce in solution sales.
bibtex: '@article{Salonen_Terho_Boehm_Rajala_Virtanen_2018, series={ISBM 2018 Academic
Conference}, title={Engaging a product-oriented salesforce in solution sales},
author={Salonen, A and Terho, H and Boehm, E and Rajala, R and Virtanen, A}, year={2018},
collection={ISBM 2018 Academic Conference} }'
chicago: Salonen, A, H Terho, E Boehm, R Rajala, and A Virtanen. “Engaging a Product-Oriented
Salesforce in Solution Sales.” ISBM 2018 Academic Conference, 2018.
ieee: A. Salonen, H. Terho, E. Boehm, R. Rajala, and A. Virtanen, “Engaging a product-oriented
salesforce in solution sales.” 2018.
mla: Salonen, A., et al. Engaging a Product-Oriented Salesforce in Solution Sales.
2018.
short: A. Salonen, H. Terho, E. Boehm, R. Rajala, A. Virtanen, (2018).
date_created: 2018-11-12T10:16:03Z
date_updated: 2022-01-06T07:01:56Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
series_title: ISBM 2018 Academic Conference
status: public
title: Engaging a product-oriented salesforce in solution sales
type: conference
user_id: '57352'
year: '2018'
...
---
_id: '5481'
author:
- first_name: A
full_name: Salonen, A
last_name: Salonen
- first_name: H
full_name: Terho, H
last_name: Terho
- first_name: E
full_name: Boehm, E
last_name: Boehm
- first_name: R
full_name: Rajala, R
last_name: Rajala
- first_name: A
full_name: Virtanen, A
last_name: Virtanen
citation:
ama: Salonen A, Terho H, Boehm E, Rajala R, Virtanen A. How to transform a product-focused
salesforce to solution sales? 2018.
apa: Salonen, A., Terho, H., Boehm, E., Rajala, R., & Virtanen, A. (2018). How
to transform a product-focused salesforce to solution sales?
bibtex: '@article{Salonen_Terho_Boehm_Rajala_Virtanen_2018, series={47rd European
Marketing Academy (EMAC) Annual Conference}, title={How to transform a product-focused
salesforce to solution sales?}, author={Salonen, A and Terho, H and Boehm, E and
Rajala, R and Virtanen, A}, year={2018}, collection={47rd European Marketing Academy
(EMAC) Annual Conference} }'
chicago: Salonen, A, H Terho, E Boehm, R Rajala, and A Virtanen. “How to Transform
a Product-Focused Salesforce to Solution Sales?” 47rd European Marketing Academy
(EMAC) Annual Conference, 2018.
ieee: A. Salonen, H. Terho, E. Boehm, R. Rajala, and A. Virtanen, “How to transform
a product-focused salesforce to solution sales?” 2018.
mla: Salonen, A., et al. How to Transform a Product-Focused Salesforce to Solution
Sales? 2018.
short: A. Salonen, H. Terho, E. Boehm, R. Rajala, A. Virtanen, (2018).
date_created: 2018-11-12T10:18:53Z
date_updated: 2022-01-06T07:01:56Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
series_title: 47rd European Marketing Academy (EMAC) Annual Conference
status: public
title: How to transform a product-focused salesforce to solution sales?
type: conference
user_id: '57352'
year: '2018'
...
---
_id: '1063'
author:
- first_name: Nadja
full_name: Stroh-Maraun, Nadja
id: '13264'
last_name: Stroh-Maraun
- first_name: Daniel
full_name: Kaimann, Daniel
id: '18949'
last_name: Kaimann
- first_name: Joe
full_name: Cox, Joe
last_name: Cox
citation:
ama: 'Stroh-Maraun N, Kaimann D, Cox J. More than skills: A novel matching proposal
for multiplayer video games. Entertainment Computing. 2018;25:26-36. doi:10.1016/j.entcom.2017.12.002'
apa: 'Stroh-Maraun, N., Kaimann, D., & Cox, J. (2018). More than skills: A novel
matching proposal for multiplayer video games. Entertainment Computing,
25, 26–36. https://doi.org/10.1016/j.entcom.2017.12.002'
bibtex: '@article{Stroh-Maraun_Kaimann_Cox_2018, title={More than skills: A novel
matching proposal for multiplayer video games}, volume={25}, DOI={10.1016/j.entcom.2017.12.002},
journal={Entertainment Computing}, publisher={Elsevier}, author={Stroh-Maraun,
Nadja and Kaimann, Daniel and Cox, Joe}, year={2018}, pages={26–36} }'
chicago: 'Stroh-Maraun, Nadja, Daniel Kaimann, and Joe Cox. “More than Skills: A
Novel Matching Proposal for Multiplayer Video Games.” Entertainment Computing
25 (2018): 26–36. https://doi.org/10.1016/j.entcom.2017.12.002.'
ieee: 'N. Stroh-Maraun, D. Kaimann, and J. Cox, “More than skills: A novel matching
proposal for multiplayer video games,” Entertainment Computing, vol. 25,
pp. 26–36, 2018.'
mla: 'Stroh-Maraun, Nadja, et al. “More than Skills: A Novel Matching Proposal for
Multiplayer Video Games.” Entertainment Computing, vol. 25, Elsevier, 2018,
pp. 26–36, doi:10.1016/j.entcom.2017.12.002.'
short: N. Stroh-Maraun, D. Kaimann, J. Cox, Entertainment Computing 25 (2018) 26–36.
date_created: 2017-12-18T10:35:17Z
date_updated: 2022-01-06T06:50:49Z
ddc:
- '040'
department:
- _id: '205'
- _id: '183'
doi: 10.1016/j.entcom.2017.12.002
file:
- access_level: closed
content_type: application/pdf
creator: nmaraun
date_created: 2018-08-15T07:14:40Z
date_updated: 2018-08-15T07:14:40Z
file_id: '3906'
file_name: More than skills - A novel matching proposal for multiplayer video games.pdf
file_size: 297649
relation: main_file
title: 'More than skills: A novel matching proposal for multiplayer video games'
file_date_updated: 2018-08-15T07:14:40Z
has_accepted_license: '1'
intvolume: ' 25'
language:
- iso: eng
page: 26-36
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '7'
name: SFB 901 - Subproject A3
- _id: '8'
name: SFB 901 - Subproject A4
publication: Entertainment Computing
publisher: Elsevier
status: public
title: 'More than skills: A novel matching proposal for multiplayer video games'
type: journal_article
user_id: '13264'
volume: 25
year: '2018'
...
---
_id: '1173'
author:
- first_name: Daniel
full_name: Kaimann, Daniel
id: '18949'
last_name: Kaimann
- first_name: Nadja
full_name: Stroh-Maraun, Nadja
id: '13264'
last_name: Stroh-Maraun
- first_name: Joe
full_name: Cox, Joe
last_name: Cox
citation:
ama: Kaimann D, Stroh-Maraun N, Cox J. A Duration Model Analysis of Consumer Preferences
and Determinants of Video Game Consumption. Journal of Consumer Behaviour.
2018;17(3):290-301. doi:10.1002/cb.1711
apa: Kaimann, D., Stroh-Maraun, N., & Cox, J. (2018). A Duration Model Analysis
of Consumer Preferences and Determinants of Video Game Consumption. Journal
of Consumer Behaviour, 17(3), 290–301. https://doi.org/10.1002/cb.1711
bibtex: '@article{Kaimann_Stroh-Maraun_Cox_2018, title={A Duration Model Analysis
of Consumer Preferences and Determinants of Video Game Consumption}, volume={17},
DOI={10.1002/cb.1711}, number={3},
journal={Journal of Consumer Behaviour}, publisher={Wiley Online Library}, author={Kaimann,
Daniel and Stroh-Maraun, Nadja and Cox, Joe}, year={2018}, pages={290–301} }'
chicago: 'Kaimann, Daniel, Nadja Stroh-Maraun, and Joe Cox. “A Duration Model Analysis
of Consumer Preferences and Determinants of Video Game Consumption.” Journal
of Consumer Behaviour 17, no. 3 (2018): 290–301. https://doi.org/10.1002/cb.1711.'
ieee: D. Kaimann, N. Stroh-Maraun, and J. Cox, “A Duration Model Analysis of Consumer
Preferences and Determinants of Video Game Consumption,” Journal of Consumer
Behaviour, vol. 17, no. 3, pp. 290–301, 2018.
mla: Kaimann, Daniel, et al. “A Duration Model Analysis of Consumer Preferences
and Determinants of Video Game Consumption.” Journal of Consumer Behaviour,
vol. 17, no. 3, Wiley Online Library, 2018, pp. 290–301, doi:10.1002/cb.1711.
short: D. Kaimann, N. Stroh-Maraun, J. Cox, Journal of Consumer Behaviour 17 (2018)
290–301.
date_created: 2018-02-14T12:30:36Z
date_updated: 2022-01-06T06:51:08Z
ddc:
- '040'
department:
- _id: '205'
- _id: '183'
doi: 10.1002/cb.1711
file:
- access_level: closed
content_type: application/pdf
creator: nmaraun
date_created: 2018-08-15T07:23:38Z
date_updated: 2018-08-15T07:23:38Z
file_id: '3908'
file_name: A duration model analysis of consumer preferences and determinants of
video game consumption.pdf
file_size: 425823
relation: main_file
file_date_updated: 2018-08-15T07:23:38Z
has_accepted_license: '1'
intvolume: ' 17'
issue: '3'
language:
- iso: eng
page: 290 - 301
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '7'
name: SFB 901 - Subproject A3
- _id: '8'
name: SFB 901 - Subproject A4
publication: Journal of Consumer Behaviour
publication_status: published
publisher: Wiley Online Library
status: public
title: A Duration Model Analysis of Consumer Preferences and Determinants of Video
Game Consumption
type: journal_article
user_id: '65453'
volume: 17
year: '2018'
...
---
_id: '15270'
abstract:
- lang: eng
text: Consultative participation of citizens in political decision-making
processes has been increasing in order to facilitate democratic legitimacy and
responsiveness. Consequently, participatory budgets have been established as a
'best practice' for consultative participation of citizens in political decision-making
processes. The authors compare participatory budgets of 31 German municipalities.
An analysis of differences between successfully and unsuccessfully rated participatory
budgeting processes provides informative insights and allows for in-depth comparison
on a municipal level. The authors show that external service providers and electronic
participation channels significantly increase the number of participatory citizens
and are positively connected with pursued objectives of dialog processes and public
responsiveness as well as efficient and effective decisions. Furthermore, the
acceptance of all participants proved to be a key factor for a successful public
participation process. The authors' analysis opens up new starting points for
further research.
author:
- first_name: Henriette I.
full_name: Weber, Henriette I.
last_name: Weber
- first_name: Sebastian
full_name: Vogt, Sebastian
last_name: Vogt
- first_name: Lisa-Marie
full_name: Eberz-Weber, Lisa-Marie
last_name: Eberz-Weber
- first_name: Holger
full_name: Steinmetz, Holger
last_name: Steinmetz
- first_name: Sascha A.
full_name: Wagner, Sascha A.
last_name: Wagner
- first_name: Falko
full_name: Walther, Falko
last_name: Walther
- first_name: Patrick
full_name: Weber, Patrick
last_name: Weber
- first_name: Rüdiger
full_name: Kabst, Rüdiger
id: '42362'
last_name: Kabst
citation:
ama: 'Weber HI, Vogt S, Eberz-Weber L-M, et al. Participatory Budgeting: Findings
From Germany. In: Civic Engagement and Politics: Concepts, Methodologies, Tools,
and Applications. ; 2018. doi:10.4018/978-1-5225-7669-3.ch054'
apa: 'Weber, H. I., Vogt, S., Eberz-Weber, L.-M., Steinmetz, H., Wagner, S. A.,
Walther, F., … Kabst, R. (2018). Participatory Budgeting: Findings From Germany.
In Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications.
https://doi.org/10.4018/978-1-5225-7669-3.ch054'
bibtex: '@inbook{Weber_Vogt_Eberz-Weber_Steinmetz_Wagner_Walther_Weber_Kabst_2018,
title={Participatory Budgeting: Findings From Germany}, DOI={10.4018/978-1-5225-7669-3.ch054},
booktitle={Civic Engagement and Politics: Concepts, Methodologies, Tools, and
Applications}, author={Weber, Henriette I. and Vogt, Sebastian and Eberz-Weber,
Lisa-Marie and Steinmetz, Holger and Wagner, Sascha A. and Walther, Falko and
Weber, Patrick and Kabst, Rüdiger}, year={2018} }'
chicago: 'Weber, Henriette I., Sebastian Vogt, Lisa-Marie Eberz-Weber, Holger Steinmetz,
Sascha A. Wagner, Falko Walther, Patrick Weber, and Rüdiger Kabst. “Participatory
Budgeting: Findings From Germany.” In Civic Engagement and Politics: Concepts,
Methodologies, Tools, and Applications, 2018. https://doi.org/10.4018/978-1-5225-7669-3.ch054.'
ieee: 'H. I. Weber et al., “Participatory Budgeting: Findings From Germany,”
in Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications,
2018.'
mla: 'Weber, Henriette I., et al. “Participatory Budgeting: Findings From Germany.”
Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications,
2018, doi:10.4018/978-1-5225-7669-3.ch054.'
short: 'H.I. Weber, S. Vogt, L.-M. Eberz-Weber, H. Steinmetz, S.A. Wagner, F. Walther,
P. Weber, R. Kabst, in: Civic Engagement and Politics: Concepts, Methodologies,
Tools, and Applications, 2018.'
date_created: 2019-12-10T12:49:50Z
date_updated: 2022-01-06T06:52:20Z
department:
- _id: '274'
doi: 10.4018/978-1-5225-7669-3.ch054
language:
- iso: eng
publication: 'Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications'
publication_identifier:
isbn:
- '9781522576693'
- '9781522576709'
publication_status: published
status: public
title: 'Participatory Budgeting: Findings From Germany'
type: book_chapter
user_id: '42362'
year: '2018'
...
---
_id: '1031'
author:
- first_name: Daniel
full_name: Kaimann, Daniel
id: '18949'
last_name: Kaimann
- first_name: Nadja
full_name: Stroh-Maraun, Nadja
id: '13264'
last_name: Stroh-Maraun
- first_name: Joe
full_name: Cox, Joe
last_name: Cox
citation:
ama: 'Kaimann D, Stroh-Maraun N, Cox J. Variety in the video game industry: An empirical
study of the Wundt curve. Managerial and Decision Economics. 2018;39(3):354-362.
doi:10.1002/mde.2909'
apa: 'Kaimann, D., Stroh-Maraun, N., & Cox, J. (2018). Variety in the video
game industry: An empirical study of the Wundt curve. Managerial and Decision
Economics, 39(3), 354–362. https://doi.org/10.1002/mde.2909'
bibtex: '@article{Kaimann_Stroh-Maraun_Cox_2018, title={Variety in the video game
industry: An empirical study of the Wundt curve}, volume={39}, DOI={10.1002/mde.2909},
number={3}, journal={Managerial and Decision Economics}, publisher={Wiley-Blackwell},
author={Kaimann, Daniel and Stroh-Maraun, Nadja and Cox, Joe}, year={2018}, pages={354–362}
}'
chicago: 'Kaimann, Daniel, Nadja Stroh-Maraun, and Joe Cox. “Variety in the Video
Game Industry: An Empirical Study of the Wundt Curve.” Managerial and Decision
Economics 39, no. 3 (2018): 354–62. https://doi.org/10.1002/mde.2909.'
ieee: 'D. Kaimann, N. Stroh-Maraun, and J. Cox, “Variety in the video game industry:
An empirical study of the Wundt curve,” Managerial and Decision Economics,
vol. 39, no. 3, pp. 354–362, 2018.'
mla: 'Kaimann, Daniel, et al. “Variety in the Video Game Industry: An Empirical
Study of the Wundt Curve.” Managerial and Decision Economics, vol. 39,
no. 3, Wiley-Blackwell, 2018, pp. 354–62, doi:10.1002/mde.2909.'
short: D. Kaimann, N. Stroh-Maraun, J. Cox, Managerial and Decision Economics 39
(2018) 354–362.
date_created: 2017-12-06T15:16:58Z
date_updated: 2022-01-06T06:50:36Z
ddc:
- '040'
department:
- _id: '205'
- _id: '183'
doi: 10.1002/mde.2909
file:
- access_level: closed
content_type: application/pdf
creator: nmaraun
date_created: 2018-08-15T07:21:08Z
date_updated: 2018-08-15T07:21:08Z
file_id: '3907'
file_name: Variety in the video game industry - An empirical study of the Wundt
curve.pdf
file_size: 434901
relation: main_file
success: 1
file_date_updated: 2018-08-15T07:21:08Z
has_accepted_license: '1'
intvolume: ' 39'
issue: '3'
language:
- iso: eng
page: 354 - 362
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '7'
name: SFB 901 - Subproject A3
- _id: '8'
name: SFB 901 - Subproject A4
publication: Managerial and Decision Economics
publication_identifier:
issn:
- 0143-6570
publication_status: published
publisher: Wiley-Blackwell
status: public
title: 'Variety in the video game industry: An empirical study of the Wundt curve'
type: journal_article
user_id: '65453'
volume: 39
year: '2018'
...
---
_id: '46678'
author:
- first_name: S.
full_name: Henkelmann, S.
last_name: Henkelmann
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: C.
full_name: Cramer, C.
last_name: Cramer
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
citation:
ama: 'Henkelmann S, Böhm E, Cramer C, Eggert A. The bright and dark side of service
quality signals: A contingency perspective. In: 2018 AMA Winter Academic Conference,
New Orleans, FL. ; 2018.'
apa: 'Henkelmann, S., Böhm, E., Cramer, C., & Eggert, A. (2018). The bright
and dark side of service quality signals: A contingency perspective. 2018 AMA
Winter Academic Conference, New Orleans, FL. 2018 AMA Winter Academic Conference,
New Orleans, FL.'
bibtex: '@inproceedings{Henkelmann_Böhm_Cramer_Eggert_2018, title={The bright and
dark side of service quality signals: A contingency perspective}, booktitle={2018
AMA Winter Academic Conference, New Orleans, FL}, author={Henkelmann, S. and Böhm,
Eva and Cramer, C. and Eggert, A.}, year={2018} }'
chicago: 'Henkelmann, S., Eva Böhm, C. Cramer, and A. Eggert. “The Bright and Dark
Side of Service Quality Signals: A Contingency Perspective.” In 2018 AMA Winter
Academic Conference, New Orleans, FL, 2018.'
ieee: 'S. Henkelmann, E. Böhm, C. Cramer, and A. Eggert, “The bright and dark side
of service quality signals: A contingency perspective,” presented at the 2018
AMA Winter Academic Conference, New Orleans, FL, 2018.'
mla: 'Henkelmann, S., et al. “The Bright and Dark Side of Service Quality Signals:
A Contingency Perspective.” 2018 AMA Winter Academic Conference, New Orleans,
FL, 2018.'
short: 'S. Henkelmann, E. Böhm, C. Cramer, A. Eggert, in: 2018 AMA Winter Academic
Conference, New Orleans, FL, 2018.'
conference:
location: New Orleans, FL
name: 2018 AMA Winter Academic Conference
date_created: 2023-08-25T08:52:20Z
date_updated: 2023-08-25T10:06:42Z
department:
- _id: '785'
language:
- iso: eng
publication: 2018 AMA Winter Academic Conference, New Orleans, FL
publication_status: published
status: public
title: 'The bright and dark side of service quality signals: A contingency perspective'
type: conference
user_id: '49063'
year: '2018'
...
---
_id: '46677'
author:
- first_name: A.
full_name: Salonen, A.
last_name: Salonen
- first_name: H.
full_name: Terho, H.
last_name: Terho
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: R.
full_name: Rajala, R.
last_name: Rajala
- first_name: A.
full_name: Virtanen, A.
last_name: Virtanen
citation:
ama: 'Salonen A, Terho H, Böhm E, Rajala R, Virtanen A. How to transform a product-focused
salesforce to solution sales? In: 47rd EMAC Annual Conference, Glasgow, UK.
; 2018.'
apa: Salonen, A., Terho, H., Böhm, E., Rajala, R., & Virtanen, A. (2018). How
to transform a product-focused salesforce to solution sales? 47rd EMAC Annual
Conference, Glasgow, UK. 47rd EMAC Annual Conference, Glasgow, UK.
bibtex: '@inproceedings{Salonen_Terho_Böhm_Rajala_Virtanen_2018, title={How to transform
a product-focused salesforce to solution sales?}, booktitle={47rd EMAC Annual
Conference, Glasgow, UK}, author={Salonen, A. and Terho, H. and Böhm, Eva and
Rajala, R. and Virtanen, A.}, year={2018} }'
chicago: Salonen, A., H. Terho, Eva Böhm, R. Rajala, and A. Virtanen. “How to Transform
a Product-Focused Salesforce to Solution Sales?” In 47rd EMAC Annual Conference,
Glasgow, UK, 2018.
ieee: A. Salonen, H. Terho, E. Böhm, R. Rajala, and A. Virtanen, “How to transform
a product-focused salesforce to solution sales?,” presented at the 47rd EMAC Annual
Conference, Glasgow, UK, 2018.
mla: Salonen, A., et al. “How to Transform a Product-Focused Salesforce to Solution
Sales?” 47rd EMAC Annual Conference, Glasgow, UK, 2018.
short: 'A. Salonen, H. Terho, E. Böhm, R. Rajala, A. Virtanen, in: 47rd EMAC Annual
Conference, Glasgow, UK, 2018.'
conference:
location: Glasgow, UK
name: 47rd EMAC Annual Conference
date_created: 2023-08-25T08:51:12Z
date_updated: 2023-08-25T10:06:49Z
department:
- _id: '785'
language:
- iso: eng
publication: 47rd EMAC Annual Conference, Glasgow, UK
publication_status: published
status: public
title: How to transform a product-focused salesforce to solution sales?
type: conference
user_id: '49063'
year: '2018'
...
---
_id: '46676'
author:
- first_name: A.
full_name: Salonen, A.
last_name: Salonen
- first_name: H.
full_name: Terho, H.
last_name: Terho
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: R.
full_name: Rajala, R.
last_name: Rajala
- first_name: A.
full_name: Virtanen, A.
last_name: Virtanen
citation:
ama: 'Salonen A, Terho H, Böhm E, Rajala R, Virtanen A. Engaging a product-oriented
salesforce in solution sales. In: ISBM 2018 Academic Conference, Cambridge,
MA. ; 2018.'
apa: Salonen, A., Terho, H., Böhm, E., Rajala, R., & Virtanen, A. (2018). Engaging
a product-oriented salesforce in solution sales. ISBM 2018 Academic Conference,
Cambridge, MA. ISBM 2018 Academic Conference, Cambridge, MA.
bibtex: '@inproceedings{Salonen_Terho_Böhm_Rajala_Virtanen_2018, title={Engaging
a product-oriented salesforce in solution sales}, booktitle={ISBM 2018 Academic
Conference, Cambridge, MA}, author={Salonen, A. and Terho, H. and Böhm, Eva and
Rajala, R. and Virtanen, A.}, year={2018} }'
chicago: Salonen, A., H. Terho, Eva Böhm, R. Rajala, and A. Virtanen. “Engaging
a Product-Oriented Salesforce in Solution Sales.” In ISBM 2018 Academic Conference,
Cambridge, MA, 2018.
ieee: A. Salonen, H. Terho, E. Böhm, R. Rajala, and A. Virtanen, “Engaging a product-oriented
salesforce in solution sales,” presented at the ISBM 2018 Academic Conference,
Cambridge, MA, 2018.
mla: Salonen, A., et al. “Engaging a Product-Oriented Salesforce in Solution Sales.”
ISBM 2018 Academic Conference, Cambridge, MA, 2018.
short: 'A. Salonen, H. Terho, E. Böhm, R. Rajala, A. Virtanen, in: ISBM 2018 Academic
Conference, Cambridge, MA, 2018.'
conference:
location: Cambridge, MA
name: ISBM 2018 Academic Conference
date_created: 2023-08-25T08:50:00Z
date_updated: 2023-08-25T10:10:35Z
department:
- _id: '785'
language:
- iso: eng
publication: ISBM 2018 Academic Conference, Cambridge, MA
publication_status: published
status: public
title: Engaging a product-oriented salesforce in solution sales
type: conference
user_id: '49063'
year: '2018'
...
---
_id: '41340'
author:
- first_name: Ina
full_name: Garnefeld, Ina
last_name: Garnefeld
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: Lena
full_name: Klimke, Lena
last_name: Klimke
- first_name: Andrea
full_name: Oestreich, Andrea
last_name: Oestreich
citation:
ama: 'Garnefeld I, Böhm E, Klimke L, Oestreich A. I thought it was over, but now
it is back: customer reactions to ex post time extensions of sales promotions.
Journal of the Academy of Marketing Science. 2018;46(6):1133-1147. doi:10.1007/s11747-018-0600-y'
apa: 'Garnefeld, I., Böhm, E., Klimke, L., & Oestreich, A. (2018). I thought
it was over, but now it is back: customer reactions to ex post time extensions
of sales promotions. Journal of the Academy of Marketing Science, 46(6),
1133–1147. https://doi.org/10.1007/s11747-018-0600-y'
bibtex: '@article{Garnefeld_Böhm_Klimke_Oestreich_2018, title={I thought it was
over, but now it is back: customer reactions to ex post time extensions of sales
promotions}, volume={46}, DOI={10.1007/s11747-018-0600-y},
number={6}, journal={Journal of the Academy of Marketing Science}, publisher={Springer
Science and Business Media LLC}, author={Garnefeld, Ina and Böhm, Eva and Klimke,
Lena and Oestreich, Andrea}, year={2018}, pages={1133–1147} }'
chicago: 'Garnefeld, Ina, Eva Böhm, Lena Klimke, and Andrea Oestreich. “I Thought
It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions
of Sales Promotions.” Journal of the Academy of Marketing Science 46, no.
6 (2018): 1133–47. https://doi.org/10.1007/s11747-018-0600-y.'
ieee: 'I. Garnefeld, E. Böhm, L. Klimke, and A. Oestreich, “I thought it was over,
but now it is back: customer reactions to ex post time extensions of sales promotions,”
Journal of the Academy of Marketing Science, vol. 46, no. 6, pp. 1133–1147,
2018, doi: 10.1007/s11747-018-0600-y.'
mla: 'Garnefeld, Ina, et al. “I Thought It Was over, but Now It Is Back: Customer
Reactions to Ex Post Time Extensions of Sales Promotions.” Journal of the Academy
of Marketing Science, vol. 46, no. 6, Springer Science and Business Media
LLC, 2018, pp. 1133–47, doi:10.1007/s11747-018-0600-y.'
short: I. Garnefeld, E. Böhm, L. Klimke, A. Oestreich, Journal of the Academy of
Marketing Science 46 (2018) 1133–1147.
date_created: 2023-02-01T08:30:59Z
date_updated: 2023-09-01T10:17:15Z
department:
- _id: '785'
doi: 10.1007/s11747-018-0600-y
intvolume: ' 46'
issue: '6'
keyword:
- Marketing
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
page: 1133-1147
publication: Journal of the Academy of Marketing Science
publication_identifier:
issn:
- 0092-0703
- 1552-7824
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'I thought it was over, but now it is back: customer reactions to ex post time
extensions of sales promotions'
type: journal_article
user_id: '49063'
volume: 46
year: '2018'
...
---
_id: '4946'
author:
- first_name: Simon
full_name: Eisele, Simon
id: '11574'
last_name: Eisele
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
citation:
ama: 'Eisele S, Schneider M. Personalwirtschaft. In: Engels G, Maier G, Steffen
E, eds. Handbuch Gestaltung digitaler und vernetzter Arbeitswelten. ; 2018:1-20.'
apa: Eisele, S., & Schneider, M. (2018). Personalwirtschaft. In G. Engels,
G. Maier, & E. Steffen (Eds.), Handbuch Gestaltung digitaler und vernetzter
Arbeitswelten (pp. 1–20).
bibtex: '@inbook{Eisele_Schneider_2018, title={ Personalwirtschaft}, booktitle={Handbuch
Gestaltung digitaler und vernetzter Arbeitswelten}, author={Eisele, Simon and
Schneider, Martin}, editor={Engels, Gregor and Maier, Gunter and Steffen, Eckhard},
year={2018}, pages={1–20} }'
chicago: Eisele, Simon, and Martin Schneider. “ Personalwirtschaft.” In Handbuch
Gestaltung digitaler und vernetzter Arbeitswelten, edited by Gregor Engels,
Gunter Maier, and Eckhard Steffen, 1–20, 2018.
ieee: S. Eisele and M. Schneider, “ Personalwirtschaft,” in Handbuch Gestaltung
digitaler und vernetzter Arbeitswelten, G. Engels, G. Maier, and E. Steffen,
Eds. 2018, pp. 1–20.
mla: Eisele, Simon, and Martin Schneider. “ Personalwirtschaft.” Handbuch Gestaltung
digitaler und vernetzter Arbeitswelten, edited by Gregor Engels et al., 2018,
pp. 1–20.
short: 'S. Eisele, M. Schneider, in: G. Engels, G. Maier, E. Steffen (Eds.), Handbuch
Gestaltung digitaler und vernetzter Arbeitswelten, 2018, pp. 1–20.'
date_created: 2018-10-26T10:10:47Z
date_updated: 2023-11-22T20:07:21Z
department:
- _id: '178'
- _id: '185'
editor:
- first_name: Gregor
full_name: Engels, Gregor
last_name: Engels
- first_name: Gunter
full_name: Maier, Gunter
last_name: Maier
- first_name: Eckhard
full_name: Steffen, Eckhard
last_name: Steffen
language:
- iso: ger
page: 1-20
publication: Handbuch Gestaltung digitaler und vernetzter Arbeitswelten
publication_identifier:
isbn:
- '3662528983'
publication_status: published
related_material:
link:
- relation: confirmation
url: http://www.brownsbfs.co.uk/Product/Maier-Gunter/Handbuch-Gestaltung-digitaler-und-vernetzter-Arbeitswelten/9783662528983
status: public
title: ' Personalwirtschaft'
type: book_chapter
user_id: '54657'
year: '2018'
...
---
_id: '4928'
author:
- first_name: Martin
full_name: Schneider, Martin
id: '471'
last_name: Schneider
orcid: https://orcid.org/0000-0002-6961-3716
citation:
ama: 'Schneider M. Digitalization of Production, Human Capital, and Organizational
Capital. In: Harteis C, ed. The Impact of Digitalization in the Workplace.
; 2018:39--52. doi:https://doi.org/10.1007/978-3-319-63257-5_4'
apa: Schneider, M. (2018). Digitalization of Production, Human Capital, and Organizational
Capital. In C. Harteis (Ed.), The Impact of Digitalization in the Workplace
(pp. 39--52). https://doi.org/10.1007/978-3-319-63257-5_4
bibtex: '@inbook{Schneider_2018, title={Digitalization of Production, Human Capital,
and Organizational Capital}, DOI={https://doi.org/10.1007/978-3-319-63257-5_4},
booktitle={The Impact of Digitalization in the Workplace}, author={Schneider,
Martin}, editor={Harteis, Christian}, year={2018}, pages={39--52} }'
chicago: Schneider, Martin. “Digitalization of Production, Human Capital, and Organizational
Capital.” In The Impact of Digitalization in the Workplace, edited by Christian
Harteis, 39--52, 2018. https://doi.org/10.1007/978-3-319-63257-5_4.
ieee: M. Schneider, “Digitalization of Production, Human Capital, and Organizational
Capital,” in The Impact of Digitalization in the Workplace, C. Harteis,
Ed. 2018, pp. 39--52.
mla: Schneider, Martin. “Digitalization of Production, Human Capital, and Organizational
Capital.” The Impact of Digitalization in the Workplace, edited by Christian
Harteis, 2018, pp. 39--52, doi:https://doi.org/10.1007/978-3-319-63257-5_4.
short: 'M. Schneider, in: C. Harteis (Ed.), The Impact of Digitalization in the
Workplace, 2018, pp. 39--52.'
date_created: 2018-10-26T09:35:03Z
date_updated: 2023-11-22T20:22:28Z
department:
- _id: '178'
- _id: '185'
doi: https://doi.org/10.1007/978-3-319-63257-5_4
editor:
- first_name: Christian
full_name: Harteis, Christian
last_name: Harteis
language:
- iso: eng
page: 39--52
publication: The Impact of Digitalization in the Workplace
publication_status: published
status: public
title: Digitalization of Production, Human Capital, and Organizational Capital
type: book_chapter
user_id: '54657'
year: '2018'
...
---
_id: '45731'
author:
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: C.
full_name: Witte, C.
last_name: Witte
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
citation:
ama: 'Steinhoff L, Witte C, Eggert A. Mixed Effects of Company-Initiated Customer
Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement.
Journal of Service Management Research. 2018;2(2):22-35. doi:http://dx.doi.org/10.15358/2511-8676-2018-2-22'
apa: 'Steinhoff, L., Witte, C., & Eggert, A. (2018). Mixed Effects of Company-Initiated
Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
Involvement. Journal of Service Management Research, 2(2), 22–35.
http://dx.doi.org/10.15358/2511-8676-2018-2-22'
bibtex: '@article{Steinhoff_Witte_Eggert_2018, title={Mixed Effects of Company-Initiated
Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
Involvement}, volume={2}, DOI={http://dx.doi.org/10.15358/2511-8676-2018-2-22},
number={2}, journal={Journal of Service Management Research}, author={Steinhoff,
Lena and Witte, C. and Eggert, A.}, year={2018}, pages={22–35} }'
chicago: 'Steinhoff, Lena, C. Witte, and A. Eggert. “Mixed Effects of Company-Initiated
Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
Involvement.” Journal of Service Management Research 2, no. 2 (2018): 22–35.
http://dx.doi.org/10.15358/2511-8676-2018-2-22.'
ieee: 'L. Steinhoff, C. Witte, and A. Eggert, “Mixed Effects of Company-Initiated
Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
Involvement,” Journal of Service Management Research, vol. 2, no. 2, pp.
22–35, 2018, doi: http://dx.doi.org/10.15358/2511-8676-2018-2-22.'
mla: 'Steinhoff, Lena, et al. “Mixed Effects of Company-Initiated Customer Engagement
on Customer Loyalty: The Contingency Role of Service Category Involvement.” Journal
of Service Management Research, vol. 2, no. 2, 2018, pp. 22–35, doi:http://dx.doi.org/10.15358/2511-8676-2018-2-22.'
short: L. Steinhoff, C. Witte, A. Eggert, Journal of Service Management Research
2 (2018) 22–35.
date_created: 2023-06-22T16:44:21Z
date_updated: 2024-01-15T16:09:29Z
department:
- _id: '733'
doi: http://dx.doi.org/10.15358/2511-8676-2018-2-22
intvolume: ' 2'
issue: '2'
language:
- iso: eng
page: 22-35
publication: Journal of Service Management Research
publication_status: published
status: public
title: 'Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty:
The Contingency Role of Service Category Involvement'
type: journal_article
user_id: '68445'
volume: 2
year: '2018'
...
---
_id: '45745'
author:
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: M.
full_name: Zondag, M.
last_name: Zondag
citation:
ama: 'Steinhoff L, Zondag M. Enhancing Loyalty Program Effectiveness by Engaging
Members along the Customer Journey. In: 2018 Winter AMA Conference Proceedings,
New Orleans. ; 2018.'
apa: Steinhoff, L., & Zondag, M. (2018). Enhancing Loyalty Program Effectiveness
by Engaging Members along the Customer Journey. 2018 Winter AMA Conference
Proceedings, New Orleans. 2018 Winter AMA Conference Proceedings, New Orleans.
bibtex: '@inproceedings{Steinhoff_Zondag_2018, title={Enhancing Loyalty Program
Effectiveness by Engaging Members along the Customer Journey}, booktitle={2018
Winter AMA Conference Proceedings, New Orleans}, author={Steinhoff, Lena and Zondag,
M.}, year={2018} }'
chicago: Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness
by Engaging Members along the Customer Journey.” In 2018 Winter AMA Conference
Proceedings, New Orleans, 2018.
ieee: L. Steinhoff and M. Zondag, “Enhancing Loyalty Program Effectiveness by Engaging
Members along the Customer Journey,” presented at the 2018 Winter AMA Conference
Proceedings, New Orleans, 2018.
mla: Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by
Engaging Members along the Customer Journey.” 2018 Winter AMA Conference Proceedings,
New Orleans, 2018.
short: 'L. Steinhoff, M. Zondag, in: 2018 Winter AMA Conference Proceedings, New
Orleans, 2018.'
conference:
location: New Orleans
name: 2018 Winter AMA Conference Proceedings
date_created: 2023-06-22T17:01:07Z
date_updated: 2024-01-15T16:33:20Z
department:
- _id: '733'
language:
- iso: eng
publication: 2018 Winter AMA Conference Proceedings, New Orleans
publication_status: published
status: public
title: Enhancing Loyalty Program Effectiveness by Engaging Members along the Customer
Journey
type: conference
user_id: '68445'
year: '2018'
...
---
_id: '45744'
author:
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: C.
full_name: Witte, C.
last_name: Witte
citation:
ama: 'Eggert A, Steinhoff L, Witte C. Are Gift Purchases an Effective Driver of
Customer Loyalty? In: 2018 Winter AMA Conference Proceedings, New Orleans.
; 2018.'
apa: Eggert, A., Steinhoff, L., & Witte, C. (2018). Are Gift Purchases an Effective
Driver of Customer Loyalty? 2018 Winter AMA Conference Proceedings, New Orleans.
2018 Winter AMA Conference Proceedings, New Orleans.
bibtex: '@inproceedings{Eggert_Steinhoff_Witte_2018, title={Are Gift Purchases an
Effective Driver of Customer Loyalty?}, booktitle={2018 Winter AMA Conference
Proceedings, New Orleans}, author={Eggert, A. and Steinhoff, Lena and Witte, C.},
year={2018} }'
chicago: Eggert, A., Lena Steinhoff, and C. Witte. “Are Gift Purchases an Effective
Driver of Customer Loyalty?” In 2018 Winter AMA Conference Proceedings, New
Orleans, 2018.
ieee: A. Eggert, L. Steinhoff, and C. Witte, “Are Gift Purchases an Effective Driver
of Customer Loyalty?,” presented at the 2018 Winter AMA Conference Proceedings,
New Orleans, 2018.
mla: Eggert, A., et al. “Are Gift Purchases an Effective Driver of Customer Loyalty?”
2018 Winter AMA Conference Proceedings, New Orleans, 2018.
short: 'A. Eggert, L. Steinhoff, C. Witte, in: 2018 Winter AMA Conference Proceedings,
New Orleans, 2018.'
conference:
location: New Orleans
name: 2018 Winter AMA Conference Proceedings
date_created: 2023-06-22T17:00:18Z
date_updated: 2024-01-15T16:32:25Z
department:
- _id: '733'
language:
- iso: eng
publication: 2018 Winter AMA Conference Proceedings, New Orleans
publication_status: published
status: public
title: Are Gift Purchases an Effective Driver of Customer Loyalty?
type: conference
user_id: '68445'
year: '2018'
...
---
_id: '24378'
author:
- first_name: Benjamin
full_name: Krebs, Benjamin
id: '49220'
last_name: Krebs
- first_name: Marius
full_name: Wehner, Marius
last_name: Wehner
- first_name: Rüdiger
full_name: Kabst, Rüdiger
id: '42362'
last_name: Kabst
citation:
ama: Krebs B, Wehner M, Kabst R. Wer hat hier das Sagen? Personalmagazin.
2017;2:20-23.
apa: Krebs, B., Wehner, M., & Kabst, R. (2017). Wer hat hier das Sagen? Personalmagazin,
2, 20–23.
bibtex: '@article{Krebs_Wehner_Kabst_2017, title={Wer hat hier das Sagen?}, volume={2},
journal={Personalmagazin}, author={Krebs, Benjamin and Wehner, Marius and Kabst,
Rüdiger}, year={2017}, pages={20–23} }'
chicago: 'Krebs, Benjamin, Marius Wehner, and Rüdiger Kabst. “Wer Hat Hier Das Sagen?”
Personalmagazin 2 (2017): 20–23.'
ieee: B. Krebs, M. Wehner, and R. Kabst, “Wer hat hier das Sagen?,” Personalmagazin,
vol. 2, pp. 20–23, 2017.
mla: Krebs, Benjamin, et al. “Wer Hat Hier Das Sagen?” Personalmagazin, vol.
2, 2017, pp. 20–23.
short: B. Krebs, M. Wehner, R. Kabst, Personalmagazin 2 (2017) 20–23.
date_created: 2021-09-14T11:24:41Z
date_updated: 2022-01-06T06:56:19Z
department:
- _id: '178'
intvolume: ' 2'
language:
- iso: eng
page: 20-23
publication: Personalmagazin
status: public
title: Wer hat hier das Sagen?
type: journal_article
user_id: '49220'
volume: 2
year: '2017'
...
---
_id: '24379'
author:
- first_name: Benjamin
full_name: Krebs, Benjamin
id: '49220'
last_name: Krebs
- first_name: Marius
full_name: Wehner, Marius
last_name: Wehner
- first_name: Rüdiger
full_name: Kabst, Rüdiger
last_name: Kabst
citation:
ama: Krebs B, Wehner M, Kabst R. Nordeuropa hat´s nicht nötig. Personalmagazin.
2017;2:24-25.
apa: Krebs, B., Wehner, M., & Kabst, R. (2017). Nordeuropa hat´s nicht nötig.
Personalmagazin, 2, 24–25.
bibtex: '@article{Krebs_Wehner_Kabst_2017, title={Nordeuropa hat´s nicht nötig},
volume={2}, journal={Personalmagazin}, author={Krebs, Benjamin and Wehner, Marius
and Kabst, Rüdiger}, year={2017}, pages={24–25} }'
chicago: 'Krebs, Benjamin, Marius Wehner, and Rüdiger Kabst. “Nordeuropa Hat´s Nicht
Nötig.” Personalmagazin 2 (2017): 24–25.'
ieee: B. Krebs, M. Wehner, and R. Kabst, “Nordeuropa hat´s nicht nötig,” Personalmagazin,
vol. 2, pp. 24–25, 2017.
mla: Krebs, Benjamin, et al. “Nordeuropa Hat´s Nicht Nötig.” Personalmagazin,
vol. 2, 2017, pp. 24–25.
short: B. Krebs, M. Wehner, R. Kabst, Personalmagazin 2 (2017) 24–25.
date_created: 2021-09-14T11:25:37Z
date_updated: 2022-01-06T06:56:19Z
department:
- _id: '178'
intvolume: ' 2'
language:
- iso: eng
page: 24-25
publication: Personalmagazin
status: public
title: Nordeuropa hat´s nicht nötig
type: journal_article
user_id: '49220'
volume: 2
year: '2017'
...
---
_id: '24380'
author:
- first_name: Hannah
full_name: Rauterberg, Hannah
last_name: Rauterberg
- first_name: Benjamin
full_name: Krebs, Benjamin
id: '49220'
last_name: Krebs
citation:
ama: Rauterberg H, Krebs B. Cranet Survey 2015/2016 - Stand der HR-Digitalisierung.
Personalführung. 2017;5:28-33.
apa: Rauterberg, H., & Krebs, B. (2017). Cranet Survey 2015/2016 - Stand der
HR-Digitalisierung. Personalführung, 5, 28–33.
bibtex: '@article{Rauterberg_Krebs_2017, title={Cranet Survey 2015/2016 - Stand
der HR-Digitalisierung.}, volume={5}, journal={Personalführung}, author={Rauterberg,
Hannah and Krebs, Benjamin}, year={2017}, pages={28–33} }'
chicago: 'Rauterberg, Hannah, and Benjamin Krebs. “Cranet Survey 2015/2016 - Stand
Der HR-Digitalisierung.” Personalführung 5 (2017): 28–33.'
ieee: H. Rauterberg and B. Krebs, “Cranet Survey 2015/2016 - Stand der HR-Digitalisierung.,”
Personalführung, vol. 5, pp. 28–33, 2017.
mla: Rauterberg, Hannah, and Benjamin Krebs. “Cranet Survey 2015/2016 - Stand Der
HR-Digitalisierung.” Personalführung, vol. 5, 2017, pp. 28–33.
short: H. Rauterberg, B. Krebs, Personalführung 5 (2017) 28–33.
date_created: 2021-09-14T11:26:50Z
date_updated: 2022-01-06T06:56:19Z
department:
- _id: '178'
intvolume: ' 5'
language:
- iso: eng
page: 28-33
publication: Personalführung
status: public
title: Cranet Survey 2015/2016 - Stand der HR-Digitalisierung.
type: journal_article
user_id: '49220'
volume: 5
year: '2017'
...
---
_id: '3307'
author:
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
- first_name: Daniel
full_name: Kaimann, Daniel
id: '18949'
last_name: Kaimann
citation:
ama: Frick B, Kaimann D. The impact of customer reviews and advertisement efforts
on the performance of experience goods in electronic markets. Applied Economics
Letters. 2017;24(17):1237-1240. doi:10.1080/13504851.2016.1270399
apa: Frick, B., & Kaimann, D. (2017). The impact of customer reviews and advertisement
efforts on the performance of experience goods in electronic markets. Applied
Economics Letters, 24(17), 1237–1240. https://doi.org/10.1080/13504851.2016.1270399
bibtex: '@article{Frick_Kaimann_2017, title={The impact of customer reviews and
advertisement efforts on the performance of experience goods in electronic markets},
volume={24}, DOI={10.1080/13504851.2016.1270399},
number={17}, journal={Applied Economics Letters}, publisher={Taylor & Francis},
author={Frick, Bernd and Kaimann, Daniel}, year={2017}, pages={1237–1240} }'
chicago: 'Frick, Bernd, and Daniel Kaimann. “The Impact of Customer Reviews and
Advertisement Efforts on the Performance of Experience Goods in Electronic Markets.”
Applied Economics Letters 24, no. 17 (2017): 1237–40. https://doi.org/10.1080/13504851.2016.1270399.'
ieee: B. Frick and D. Kaimann, “The impact of customer reviews and advertisement
efforts on the performance of experience goods in electronic markets,” Applied
Economics Letters, vol. 24, no. 17, pp. 1237–1240, 2017.
mla: Frick, Bernd, and Daniel Kaimann. “The Impact of Customer Reviews and Advertisement
Efforts on the Performance of Experience Goods in Electronic Markets.” Applied
Economics Letters, vol. 24, no. 17, Taylor & Francis, 2017, pp. 1237–40,
doi:10.1080/13504851.2016.1270399.
short: B. Frick, D. Kaimann, Applied Economics Letters 24 (2017) 1237–1240.
date_created: 2018-06-22T11:25:35Z
date_updated: 2022-01-06T06:59:10Z
ddc:
- '000'
department:
- _id: '183'
doi: 10.1080/13504851.2016.1270399
file:
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content_type: application/pdf
creator: ups
date_created: 2018-11-02T15:37:41Z
date_updated: 2018-11-02T15:37:41Z
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file_name: FrickKaimann.pdf
file_size: 700352
relation: main_file
success: 1
file_date_updated: 2018-11-02T15:37:41Z
has_accepted_license: '1'
intvolume: ' 24'
issue: '17'
language:
- iso: eng
page: 1237-1240
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Applied Economics Letters
publisher: Taylor & Francis
status: public
title: The impact of customer reviews and advertisement efforts on the performance
of experience goods in electronic markets
type: journal_article
user_id: '477'
volume: 24
year: '2017'
...
---
_id: '3537'
author:
- first_name: Julia
full_name: Rötzmeier-Keuper, Julia
id: '24869'
last_name: Rötzmeier-Keuper
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
citation:
ama: 'Rötzmeier-Keuper J, Wünderlich N. How to Handle Dilemmas in Triadic Service
Relationships – An Exploratory Study. In: Proceedings of the 2017 Frontiers
in Service Conference. ; 2017.'
apa: Rötzmeier-Keuper, J., & Wünderlich, N. (2017). How to Handle Dilemmas in
Triadic Service Relationships – An Exploratory Study. In Proceedings of the
2017 Frontiers in Service Conference. New York City, USA.
bibtex: '@inproceedings{Rötzmeier-Keuper_Wünderlich_2017, title={How to Handle Dilemmas
in Triadic Service Relationships – An Exploratory Study.}, booktitle={Proceedings
of the 2017 Frontiers in Service Conference}, author={Rötzmeier-Keuper, Julia
and Wünderlich, Nancy}, year={2017} }'
chicago: Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “How to Handle Dilemmas
in Triadic Service Relationships – An Exploratory Study.” In Proceedings of
the 2017 Frontiers in Service Conference, 2017.
ieee: J. Rötzmeier-Keuper and N. Wünderlich, “How to Handle Dilemmas in Triadic
Service Relationships – An Exploratory Study.,” in Proceedings of the 2017
Frontiers in Service Conference, New York City, USA, 2017.
mla: Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “How to Handle Dilemmas in Triadic
Service Relationships – An Exploratory Study.” Proceedings of the 2017 Frontiers
in Service Conference, 2017.
short: 'J. Rötzmeier-Keuper, N. Wünderlich, in: Proceedings of the 2017 Frontiers
in Service Conference, 2017.'
conference:
location: New York City, USA
name: Frontiers in Service Conference
date_created: 2018-07-11T07:38:23Z
date_updated: 2022-01-06T06:59:22Z
department:
- _id: '181'
language:
- iso: eng
publication: Proceedings of the 2017 Frontiers in Service Conference
status: public
title: How to Handle Dilemmas in Triadic Service Relationships – An Exploratory Study.
type: conference
user_id: '37741'
year: '2017'
...
---
_id: '115'
abstract:
- lang: eng
text: 'Whenever customers have to decide between different instances of the same
product, they are interested in buying the best product. In contrast, companies
are interested in reducing the construction effort (and usually as a consequence
thereof, the quality) to gain profit. The described setting is widely known as
opposed preferences in quality of the product and also applies to the context
of service-oriented computing. In general, service-oriented computing emphasizes
the construction of large software systems out of existing services, where services
are small and self-contained pieces of software that adhere to a specified interface.
Several implementations of the same interface are considered as several instances
of the same service. Thereby, customers are interested in buying the best service
implementation for their service composition wrt. to metrics, such as costs, energy,
memory consumption, or execution time. One way to ensure the service quality is
to employ certificates, which can come in different kinds: Technical certificates
proving correctness can be automatically constructed by the service provider and
again be automatically checked by the user. Digital certificates allow proof of
the integrity of a product. Other certificates might be rolled out if service
providers follow a good software construction principle, which is checked in annual
audits. Whereas all of these certificates are handled differently in service markets,
what they have in common is that they influence the buying decisions of customers.
In this paper, we review state-of-the-art developments in certification with respect
to service-oriented computing. We not only discuss how certificates are constructed
and handled in service-oriented computing but also review the effects of certificates
on the market from an economic perspective.'
author:
- first_name: Marie-Christine
full_name: Jakobs, Marie-Christine
last_name: Jakobs
- first_name: Julia
full_name: Krämer, Julia
last_name: Krämer
- first_name: Dirk
full_name: van Straaten, Dirk
id: '10311'
last_name: van Straaten
- first_name: Theodor
full_name: Lettmann, Theodor
id: '315'
last_name: Lettmann
orcid: 0000-0001-5859-2457
citation:
ama: 'Jakobs M-C, Krämer J, van Straaten D, Lettmann T. Certification Matters for
Service Markets. In: Marcelo De Barros, Janusz Klink,Tadeus Uhl TP, ed. The
Ninth International Conferences on Advanced Service Computing (SERVICE COMPUTATION).
; 2017:7-12.'
apa: Jakobs, M.-C., Krämer, J., van Straaten, D., & Lettmann, T. (2017). Certification
Matters for Service Markets. In T. P. Marcelo De Barros, Janusz Klink,Tadeus Uhl
(Ed.), The Ninth International Conferences on Advanced Service Computing (SERVICE
COMPUTATION) (pp. 7–12).
bibtex: '@inproceedings{Jakobs_Krämer_van Straaten_Lettmann_2017, title={Certification
Matters for Service Markets}, booktitle={The Ninth International Conferences on
Advanced Service Computing (SERVICE COMPUTATION)}, author={Jakobs, Marie-Christine
and Krämer, Julia and van Straaten, Dirk and Lettmann, Theodor}, editor={Marcelo
De Barros, Janusz Klink,Tadeus Uhl, Thomas PrinzEditor}, year={2017}, pages={7–12}
}'
chicago: Jakobs, Marie-Christine, Julia Krämer, Dirk van Straaten, and Theodor Lettmann.
“Certification Matters for Service Markets.” In The Ninth International Conferences
on Advanced Service Computing (SERVICE COMPUTATION), edited by Thomas Prinz
Marcelo De Barros, Janusz Klink,Tadeus Uhl, 7–12, 2017.
ieee: M.-C. Jakobs, J. Krämer, D. van Straaten, and T. Lettmann, “Certification Matters
for Service Markets,” in The Ninth International Conferences on Advanced Service
Computing (SERVICE COMPUTATION), 2017, pp. 7–12.
mla: Jakobs, Marie-Christine, et al. “Certification Matters for Service Markets.”
The Ninth International Conferences on Advanced Service Computing (SERVICE
COMPUTATION), edited by Thomas Prinz Marcelo De Barros, Janusz Klink,Tadeus
Uhl, 2017, pp. 7–12.
short: 'M.-C. Jakobs, J. Krämer, D. van Straaten, T. Lettmann, in: T.P. Marcelo
De Barros, Janusz Klink,Tadeus Uhl (Ed.), The Ninth International Conferences
on Advanced Service Computing (SERVICE COMPUTATION), 2017, pp. 7–12.'
date_created: 2017-10-17T12:41:14Z
date_updated: 2022-01-06T06:51:02Z
ddc:
- '040'
department:
- _id: '77'
- _id: '355'
- _id: '179'
editor:
- first_name: Thomas Prinz
full_name: Marcelo De Barros, Janusz Klink,Tadeus Uhl, Thomas Prinz
last_name: Marcelo De Barros, Janusz Klink,Tadeus Uhl
file:
- access_level: closed
content_type: application/pdf
creator: florida
date_created: 2018-03-21T13:04:12Z
date_updated: 2018-03-21T13:04:12Z
file_id: '1564'
file_name: 115-JakobsKraemerVanStraatenLettmann2017.pdf
file_size: 133531
relation: main_file
success: 1
file_date_updated: 2018-03-21T13:04:12Z
has_accepted_license: '1'
language:
- iso: eng
page: 7-12
project:
- _id: '1'
name: SFB 901
- _id: '10'
name: SFB 901 - Subprojekt B2
- _id: '11'
name: SFB 901 - Subproject B3
- _id: '12'
name: SFB 901 - Subproject B4
- _id: '8'
name: SFB 901 - Subproject A4
- _id: '2'
name: SFB 901 - Project Area A
- _id: '3'
name: SFB 901 - Project Area B
publication: The Ninth International Conferences on Advanced Service Computing (SERVICE
COMPUTATION)
status: public
title: Certification Matters for Service Markets
type: conference
user_id: '477'
year: '2017'
...
---
_id: '21130'
author:
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: 'Thommes K. Managementpraktiken in KMU. In: Müller D, ed. Controlling Für
Kleine Und Mittlere Unternehmen. 2nd ed. Berlin, Boston: De Gruyter; 2017:367-392.
doi:10.1515/9783110517163-015'
apa: 'Thommes, K. (2017). Managementpraktiken in KMU. In D. Müller (Ed.), Controlling
für kleine und mittlere Unternehmen (2nd ed., pp. 367–392). Berlin, Boston:
De Gruyter. https://doi.org/10.1515/9783110517163-015'
bibtex: '@inbook{Thommes_2017, place={Berlin, Boston}, edition={2}, title={Managementpraktiken
in KMU}, DOI={10.1515/9783110517163-015},
booktitle={Controlling für kleine und mittlere Unternehmen}, publisher={De Gruyter},
author={Thommes, Kirsten}, editor={Müller, DavidEditor}, year={2017}, pages={367–392}
}'
chicago: 'Thommes, Kirsten. “Managementpraktiken in KMU.” In Controlling Für
Kleine Und Mittlere Unternehmen, edited by David Müller, 2nd ed., 367–92.
Berlin, Boston: De Gruyter, 2017. https://doi.org/10.1515/9783110517163-015.'
ieee: 'K. Thommes, “Managementpraktiken in KMU,” in Controlling für kleine und
mittlere Unternehmen, 2nd ed., D. Müller, Ed. Berlin, Boston: De Gruyter,
2017, pp. 367–392.'
mla: Thommes, Kirsten. “Managementpraktiken in KMU.” Controlling Für Kleine Und
Mittlere Unternehmen, edited by David Müller, 2nd ed., De Gruyter, 2017, pp.
367–92, doi:10.1515/9783110517163-015.
short: 'K. Thommes, in: D. Müller (Ed.), Controlling Für Kleine Und Mittlere Unternehmen,
2nd ed., De Gruyter, Berlin, Boston, 2017, pp. 367–392.'
date_created: 2021-02-03T07:47:04Z
date_updated: 2022-01-06T06:54:46Z
department:
- _id: '178'
doi: 10.1515/9783110517163-015
edition: '2'
editor:
- first_name: David
full_name: Müller, David
last_name: Müller
language:
- iso: eng
page: 367-392
place: Berlin, Boston
publication: Controlling für kleine und mittlere Unternehmen
publication_identifier:
isbn:
- '9783110517163'
publication_status: published
publisher: De Gruyter
status: public
title: Managementpraktiken in KMU
type: book_chapter
user_id: '49071'
year: '2017'
...
---
_id: '20493'
author:
- first_name: Benjamin Philipp
full_name: Krebs, Benjamin Philipp
last_name: Krebs
citation:
ama: 'Krebs BP. Talent management and workforce performance: The too-much-potential-talent-effect.
. In: ; 2017.'
apa: 'Krebs, B. P. (2017). Talent management and workforce performance: The too-much-potential-talent-effect.
. Academy of Management Annual Meeting , Atlanta, USA.'
bibtex: '@inproceedings{Krebs_2017, title={Talent management and workforce performance:
The too-much-potential-talent-effect. }, author={Krebs, Benjamin Philipp}, year={2017}
}'
chicago: 'Krebs, Benjamin Philipp. “Talent Management and Workforce Performance:
The Too-Much-Potential-Talent-Effect. ,” 2017.'
ieee: 'B. P. Krebs, “Talent management and workforce performance: The too-much-potential-talent-effect.
,” presented at the Academy of Management Annual Meeting , Atlanta, USA, 2017.'
mla: 'Krebs, Benjamin Philipp. Talent Management and Workforce Performance: The
Too-Much-Potential-Talent-Effect. . 2017.'
short: 'B.P. Krebs, in: 2017.'
conference:
end_date: 2017-08-08
location: Atlanta, USA
name: 'Academy of Management Annual Meeting '
start_date: 2017-08-04
date_created: 2020-11-24T12:03:17Z
date_updated: 2022-01-06T06:54:27Z
department:
- _id: '178'
language:
- iso: eng
status: public
title: 'Talent management and workforce performance: The too-much-potential-talent-effect. '
type: conference
user_id: '63338'
year: '2017'
...
---
_id: '4674'
author:
- first_name: Anica
full_name: Rose, Anica
last_name: Rose
citation:
ama: 'Rose A. The Performance of Individuals, Teams, and Organizations: Empirical
Evidence from the Field. Universität Paderborn; 2017.'
apa: 'Rose, A. (2017). The Performance of Individuals, Teams, and Organizations:
Empirical Evidence from the Field. Universität Paderborn.'
bibtex: '@book{Rose_2017, title={The Performance of Individuals, Teams, and Organizations:
Empirical Evidence from the Field}, publisher={Universität Paderborn}, author={Rose,
Anica}, year={2017} }'
chicago: 'Rose, Anica. The Performance of Individuals, Teams, and Organizations:
Empirical Evidence from the Field. Universität Paderborn, 2017.'
ieee: 'A. Rose, The Performance of Individuals, Teams, and Organizations: Empirical
Evidence from the Field. Universität Paderborn, 2017.'
mla: 'Rose, Anica. The Performance of Individuals, Teams, and Organizations:
Empirical Evidence from the Field. Universität Paderborn, 2017.'
short: 'A. Rose, The Performance of Individuals, Teams, and Organizations: Empirical
Evidence from the Field, Universität Paderborn, 2017.'
date_created: 2018-10-12T06:31:07Z
date_updated: 2022-01-06T07:01:18Z
ddc:
- '040'
department:
- _id: '183'
file:
- access_level: closed
content_type: application/pdf
creator: florida
date_created: 2018-10-12T06:28:46Z
date_updated: 2018-10-12T06:28:46Z
file_id: '4675'
file_name: Dissertation_Anica Rose.pdf
file_size: 1907117
relation: main_file
file_date_updated: 2018-10-12T06:28:46Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
title: 'The Performance of Individuals, Teams, and Organizations: Empirical Evidence
from the Field'
type: dissertation
user_id: '477'
year: '2017'
...
---
_id: '4836'
author:
- first_name: Harri
full_name: Terho, Harri
last_name: Terho
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Wolfgang
full_name: Ulaga, Wolfgang
last_name: Ulaga
- first_name: Alexander
full_name: Haas, Alexander
last_name: Haas
- first_name: Eva
full_name: Boehm, Eva
last_name: Boehm
citation:
ama: 'Terho H, Eggert A, Ulaga W, Haas A, Boehm E. Selling Value in Business Markets:
Individual and Organizational Factors for Turning the Idea into Action. Industrial
Marketing Management. 2017:42--55.'
apa: 'Terho, H., Eggert, A., Ulaga, W., Haas, A., & Boehm, E. (2017). Selling
Value in Business Markets: Individual and Organizational Factors for Turning the
Idea into Action. Industrial Marketing Management, 42--55.'
bibtex: '@article{Terho_Eggert_Ulaga_Haas_Boehm_2017, title={Selling Value in Business
Markets: Individual and Organizational Factors for Turning the Idea into Action},
journal={Industrial Marketing Management}, author={Terho, Harri and Eggert, Andreas
and Ulaga, Wolfgang and Haas, Alexander and Boehm, Eva}, year={2017}, pages={42--55}
}'
chicago: 'Terho, Harri, Andreas Eggert, Wolfgang Ulaga, Alexander Haas, and Eva
Boehm. “Selling Value in Business Markets: Individual and Organizational Factors
for Turning the Idea into Action.” Industrial Marketing Management, 2017,
42--55.'
ieee: 'H. Terho, A. Eggert, W. Ulaga, A. Haas, and E. Boehm, “Selling Value in Business
Markets: Individual and Organizational Factors for Turning the Idea into Action,”
Industrial Marketing Management, pp. 42--55, 2017.'
mla: 'Terho, Harri, et al. “Selling Value in Business Markets: Individual and Organizational
Factors for Turning the Idea into Action.” Industrial Marketing Management,
2017, pp. 42--55.'
short: H. Terho, A. Eggert, W. Ulaga, A. Haas, E. Boehm, Industrial Marketing Management
(2017) 42--55.
date_created: 2018-10-25T08:13:01Z
date_updated: 2022-01-06T07:01:26Z
department:
- _id: '180'
language:
- iso: eng
page: 42--55
publication: Industrial Marketing Management
status: public
title: 'Selling Value in Business Markets: Individual and Organizational Factors for
Turning the Idea into Action'
type: journal_article
user_id: '57352'
year: '2017'
...
---
_id: '4837'
author:
- first_name: Adrian
full_name: Payne, Adrian
last_name: Payne
- first_name: Pennie
full_name: Frow, Pennie
last_name: Frow
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
citation:
ama: 'Payne A, Frow P, Eggert A. The customer value proposition: evolution, development,
and application in marketing. Journal of the Academy of Marketing Science.
2017;(4):467--489.'
apa: 'Payne, A., Frow, P., & Eggert, A. (2017). The customer value proposition:
evolution, development, and application in marketing. Journal of the Academy
of Marketing Science, (4), 467--489.'
bibtex: '@article{Payne_Frow_Eggert_2017, title={The customer value proposition:
evolution, development, and application in marketing}, number={4}, journal={Journal
of the Academy of Marketing Science}, author={Payne, Adrian and Frow, Pennie and
Eggert, Andreas}, year={2017}, pages={467--489} }'
chicago: 'Payne, Adrian, Pennie Frow, and Andreas Eggert. “The Customer Value Proposition:
Evolution, Development, and Application in Marketing.” Journal of the Academy
of Marketing Science, no. 4 (2017): 467--489.'
ieee: 'A. Payne, P. Frow, and A. Eggert, “The customer value proposition: evolution,
development, and application in marketing,” Journal of the Academy of Marketing
Science, no. 4, pp. 467--489, 2017.'
mla: 'Payne, Adrian, et al. “The Customer Value Proposition: Evolution, Development,
and Application in Marketing.” Journal of the Academy of Marketing Science,
no. 4, 2017, pp. 467--489.'
short: A. Payne, P. Frow, A. Eggert, Journal of the Academy of Marketing Science
(2017) 467--489.
date_created: 2018-10-25T08:14:30Z
date_updated: 2022-01-06T07:01:26Z
department:
- _id: '180'
issue: '4'
page: 467--489
publication: Journal of the Academy of Marketing Science
status: public
title: 'The customer value proposition: evolution, development, and application in
marketing'
type: journal_article
user_id: '57352'
year: '2017'
...
---
_id: '4838'
author:
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Eva
full_name: Boehm, Eva
last_name: Boehm
- first_name: Christina
full_name: Cramer, Christina
last_name: Cramer
citation:
ama: 'Eggert A, Boehm E, Cramer C. Business service outsourcing in manufacturing
firms: an event study. Journal of Service Management. 2017;(3):476--498.'
apa: 'Eggert, A., Boehm, E., & Cramer, C. (2017). Business service outsourcing
in manufacturing firms: an event study. Journal of Service Management,
(3), 476--498.'
bibtex: '@article{Eggert_Boehm_Cramer_2017, title={Business service outsourcing
in manufacturing firms: an event study}, number={3}, journal={Journal of Service
Management}, author={Eggert, Andreas and Boehm, Eva and Cramer, Christina}, year={2017},
pages={476--498} }'
chicago: 'Eggert, Andreas, Eva Boehm, and Christina Cramer. “Business Service Outsourcing
in Manufacturing Firms: An Event Study.” Journal of Service Management,
no. 3 (2017): 476--498.'
ieee: 'A. Eggert, E. Boehm, and C. Cramer, “Business service outsourcing in manufacturing
firms: an event study,” Journal of Service Management, no. 3, pp. 476--498,
2017.'
mla: 'Eggert, Andreas, et al. “Business Service Outsourcing in Manufacturing Firms:
An Event Study.” Journal of Service Management, no. 3, 2017, pp. 476--498.'
short: A. Eggert, E. Boehm, C. Cramer, Journal of Service Management (2017) 476--498.
date_created: 2018-10-25T08:15:42Z
date_updated: 2022-01-06T07:01:26Z
department:
- _id: '180'
issue: '3'
language:
- iso: eng
page: 476--498
publication: Journal of Service Management
status: public
title: 'Business service outsourcing in manufacturing firms: an event study'
type: journal_article
user_id: '57352'
year: '2017'
...
---
_id: '4840'
author:
- first_name: Eva
full_name: Boehm, Eva
last_name: Boehm
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Christoph
full_name: Thiesbrummel, Christoph
last_name: Thiesbrummel
citation:
ama: 'Boehm E, Eggert A, Thiesbrummel C. Service transition: A viable option for
manufacturing companies with deteriorating financial performance? Industrial
Marketing Management. 2017:101--111.'
apa: 'Boehm, E., Eggert, A., & Thiesbrummel, C. (2017). Service transition:
A viable option for manufacturing companies with deteriorating financial performance?
Industrial Marketing Management, 101--111.'
bibtex: '@article{Boehm_Eggert_Thiesbrummel_2017, title={Service transition: A viable
option for manufacturing companies with deteriorating financial performance?},
journal={Industrial Marketing Management}, author={Boehm, Eva and Eggert, Andreas
and Thiesbrummel, Christoph}, year={2017}, pages={101--111} }'
chicago: 'Boehm, Eva, Andreas Eggert, and Christoph Thiesbrummel. “Service Transition:
A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?”
Industrial Marketing Management, 2017, 101--111.'
ieee: 'E. Boehm, A. Eggert, and C. Thiesbrummel, “Service transition: A viable option
for manufacturing companies with deteriorating financial performance?,” Industrial
Marketing Management, pp. 101--111, 2017.'
mla: 'Boehm, Eva, et al. “Service Transition: A Viable Option for Manufacturing
Companies with Deteriorating Financial Performance?” Industrial Marketing Management,
2017, pp. 101--111.'
short: E. Boehm, A. Eggert, C. Thiesbrummel, Industrial Marketing Management (2017)
101--111.
date_created: 2018-10-25T08:18:08Z
date_updated: 2022-01-06T07:01:27Z
department:
- _id: '180'
page: 101--111
publication: Industrial Marketing Management
status: public
title: 'Service transition: A viable option for manufacturing companies with deteriorating
financial performance?'
type: journal_article
user_id: '57352'
year: '2017'
...
---
_id: '4908'
citation:
ama: 'Helm S, Günter B, Eggert A, eds. Kundenwert. Wiesbaden: Springer Fachmedien
Wiesbaden; 2017. doi:10.1007/978-3-658-10920-2'
apa: 'Helm, S., Günter, B., & Eggert, A. (Eds.). (2017). Kundenwert.
Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-10920-2'
bibtex: '@book{Helm_Günter_Eggert_2017, place={Wiesbaden}, title={Kundenwert}, DOI={10.1007/978-3-658-10920-2},
publisher={Springer Fachmedien Wiesbaden}, year={2017} }'
chicago: 'Helm, Sabrina, Bernd Günter, and Andreas Eggert, eds. Kundenwert.
Wiesbaden: Springer Fachmedien Wiesbaden, 2017. https://doi.org/10.1007/978-3-658-10920-2.'
ieee: 'S. Helm, B. Günter, and A. Eggert, Eds., Kundenwert. Wiesbaden: Springer
Fachmedien Wiesbaden, 2017.'
mla: Helm, Sabrina, et al., editors. Kundenwert. Springer Fachmedien Wiesbaden,
2017, doi:10.1007/978-3-658-10920-2.
short: S. Helm, B. Günter, A. Eggert, eds., Kundenwert, Springer Fachmedien Wiesbaden,
Wiesbaden, 2017.
date_created: 2018-10-26T08:35:05Z
date_updated: 2022-01-06T07:01:29Z
department:
- _id: '178'
- _id: '180'
doi: 10.1007/978-3-658-10920-2
editor:
- first_name: Sabrina
full_name: Helm, Sabrina
last_name: Helm
- first_name: Bernd
full_name: Günter, Bernd
last_name: Günter
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
place: Wiesbaden
publication_identifier:
isbn:
- '9783658109196'
- '9783658109202'
publication_status: published
publisher: Springer Fachmedien Wiesbaden
status: public
title: Kundenwert
type: book_editor
user_id: '57352'
year: '2017'
...
---
_id: '4933'
abstract:
- lang: eng
text: Manufacturers increasingly integrate information and communication technologies
into their products so that they can provide IT-based services. Organizations
that formerly concentrated on transactional sales thus confront a new challenge
associated with managing service usage—retention and extracting value from investments
in smart technology. This study combines a marketing and an information systems
perspective in a field study conducted jointly with a large European car manufacturer.
Understanding the renewal decision for IT-based service contracts requires knowledge
from both disciplines. The paper shows that combining behavioral predictor variables
stemming from marketing research and technology-related perceptual variables stemming
from technology acceptance research increases the explanatory power and prediction
accuracy of forecasting models for customer renewal decisions. Specifically, the
authors show that perceptions of usefulness become more important the longer customers
use IT-based services and the more services they use within the service contract.
article_type: original
author:
- first_name: Florian v
full_name: Wangenheim, Florian v
last_name: Wangenheim
- first_name: Nancy V
full_name: Wünderlich, Nancy V
last_name: Wünderlich
- first_name: Jan H
full_name: Schumann, Jan H
last_name: Schumann
citation:
ama: Wangenheim F v, Wünderlich NV, Schumann JH. Renew or cancel? Drivers of customer
renewal decisions for IT-based service contracts. Journal of Business Research.
2017;(79):181--188.
apa: Wangenheim, F. v, Wünderlich, N. V., & Schumann, J. H. (2017). Renew or
cancel? Drivers of customer renewal decisions for IT-based service contracts.
Journal of Business Research, (79), 181--188.
bibtex: '@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers
of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal
of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and
Wünderlich, Nancy V and Schumann, Jan H}, year={2017}, pages={181--188} }'
chicago: 'Wangenheim, Florian v, Nancy V Wünderlich, and Jan H Schumann. “Renew
or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.”
Journal of Business Research, no. 79 (2017): 181--188.'
ieee: F. v Wangenheim, N. V. Wünderlich, and J. H. Schumann, “Renew or cancel? Drivers
of customer renewal decisions for IT-based service contracts,” Journal of Business
Research, no. 79, pp. 181--188, 2017.
mla: Wangenheim, Florian v, et al. “Renew or Cancel? Drivers of Customer Renewal
Decisions for IT-Based Service Contracts.” Journal of Business Research,
no. 79, Elsevier, 2017, pp. 181--188.
short: F. v Wangenheim, N.V. Wünderlich, J.H. Schumann, Journal of Business Research
(2017) 181--188.
date_created: 2018-10-26T09:41:17Z
date_updated: 2022-01-06T07:01:29Z
department:
- _id: '178'
issue: '79'
language:
- iso: eng
page: 181--188
publication: Journal of Business Research
publication_status: published
publisher: Elsevier
status: public
title: Renew or cancel? Drivers of customer renewal decisions for IT-based service
contracts
type: journal_article
user_id: '37741'
year: '2017'
...
---
_id: '4941'
author:
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
citation:
ama: 'Eggert A. Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer
Integration. In: Kundenwert. Wiesbaden: Springer Fachmedien Wiesbaden;
2017:37-51. doi:10.1007/978-3-658-10920-2_2'
apa: 'Eggert, A. (2017). Die zwei Perspektiven des Kundenwerts: Darstellung und
Versuch einer Integration. In Kundenwert (pp. 37–51). Wiesbaden: Springer
Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-10920-2_2'
bibtex: '@inbook{Eggert_2017, place={Wiesbaden}, title={Die zwei Perspektiven des
Kundenwerts: Darstellung und Versuch einer Integration}, DOI={10.1007/978-3-658-10920-2_2},
booktitle={Kundenwert}, publisher={Springer Fachmedien Wiesbaden}, author={Eggert,
Andreas}, year={2017}, pages={37–51} }'
chicago: 'Eggert, Andreas. “Die Zwei Perspektiven Des Kundenwerts: Darstellung Und
Versuch Einer Integration.” In Kundenwert, 37–51. Wiesbaden: Springer Fachmedien
Wiesbaden, 2017. https://doi.org/10.1007/978-3-658-10920-2_2.'
ieee: 'A. Eggert, “Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch
einer Integration,” in Kundenwert, Wiesbaden: Springer Fachmedien Wiesbaden,
2017, pp. 37–51.'
mla: 'Eggert, Andreas. “Die Zwei Perspektiven Des Kundenwerts: Darstellung Und Versuch
Einer Integration.” Kundenwert, Springer Fachmedien Wiesbaden, 2017, pp.
37–51, doi:10.1007/978-3-658-10920-2_2.'
short: 'A. Eggert, in: Kundenwert, Springer Fachmedien Wiesbaden, Wiesbaden, 2017,
pp. 37–51.'
date_created: 2018-10-26T09:57:19Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '180'
doi: 10.1007/978-3-658-10920-2_2
page: 37-51
place: Wiesbaden
publication: Kundenwert
publication_identifier:
isbn:
- '9783658109196'
- '9783658109202'
publication_status: published
publisher: Springer Fachmedien Wiesbaden
status: public
title: 'Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration'
type: book_chapter
user_id: '57352'
year: '2017'
...
---
_id: '4942'
author:
- first_name: Sabrina
full_name: Helm, Sabrina
last_name: Helm
- first_name: Bernd
full_name: Günter, Bernd
last_name: Günter
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
citation:
ama: 'Helm S, Günter B, Eggert A. Kundenwert – eine Einführung in die theoretischen
und praktischen Herausforderungen der Bewertung von Kundenbeziehungen. In: Kundenwert.
Wiesbaden: Springer Fachmedien Wiesbaden; 2017:3-34. doi:10.1007/978-3-658-10920-2_1'
apa: 'Helm, S., Günter, B., & Eggert, A. (2017). Kundenwert – eine Einführung
in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen.
In Kundenwert (pp. 3–34). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-10920-2_1'
bibtex: '@inbook{Helm_Günter_Eggert_2017, place={Wiesbaden}, title={Kundenwert –
eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung
von Kundenbeziehungen}, DOI={10.1007/978-3-658-10920-2_1},
booktitle={Kundenwert}, publisher={Springer Fachmedien Wiesbaden}, author={Helm,
Sabrina and Günter, Bernd and Eggert, Andreas}, year={2017}, pages={3–34} }'
chicago: 'Helm, Sabrina, Bernd Günter, and Andreas Eggert. “Kundenwert – Eine Einführung
in Die Theoretischen Und Praktischen Herausforderungen Der Bewertung von Kundenbeziehungen.”
In Kundenwert, 3–34. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. https://doi.org/10.1007/978-3-658-10920-2_1.'
ieee: 'S. Helm, B. Günter, and A. Eggert, “Kundenwert – eine Einführung in die theoretischen
und praktischen Herausforderungen der Bewertung von Kundenbeziehungen,” in Kundenwert,
Wiesbaden: Springer Fachmedien Wiesbaden, 2017, pp. 3–34.'
mla: Helm, Sabrina, et al. “Kundenwert – Eine Einführung in Die Theoretischen Und
Praktischen Herausforderungen Der Bewertung von Kundenbeziehungen.” Kundenwert,
Springer Fachmedien Wiesbaden, 2017, pp. 3–34, doi:10.1007/978-3-658-10920-2_1.
short: 'S. Helm, B. Günter, A. Eggert, in: Kundenwert, Springer Fachmedien Wiesbaden,
Wiesbaden, 2017, pp. 3–34.'
date_created: 2018-10-26T09:58:46Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '180'
doi: 10.1007/978-3-658-10920-2_1
page: 3-34
place: Wiesbaden
publication: Kundenwert
publication_identifier:
isbn:
- '9783658109196'
- '9783658109202'
publication_status: published
publisher: Springer Fachmedien Wiesbaden
status: public
title: Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen
der Bewertung von Kundenbeziehungen
type: book_chapter
user_id: '57352'
year: '2017'
...
---
_id: '4947'
abstract:
- lang: eng
text: Manufacturers increasingly integrate information and communication technologies
into their products so that they can provide IT-based services. Organizations
that formerly concentrated on transactional sales thus confront a new challenge
associated with managing service usage—retention and extracting value from investments
in smart technology. This study combines a marketing and an information systems
perspective in a field study conducted jointly with a large European car manufacturer.
Understanding the renewal decision for IT-based service contracts requires knowledge
from both disciplines. The paper shows that combining behavioral predictor variables
stemming from marketing research and technology-related perceptual variables stemming
from technology acceptance research increases the explanatory power and prediction
accuracy of forecasting models for customer renewal decisions. Specifically, the
authors show that perceptions of usefulness become more important the longer customers
use IT-based services and the more services they use within the service contract.
article_type: original
author:
- first_name: Florian v
full_name: Wangenheim, Florian v
last_name: Wangenheim
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
- first_name: Jan H
full_name: Schumann, Jan H
last_name: Schumann
citation:
ama: Wangenheim F v, Wünderlich N, Schumann JH. Renew or cancel? Drivers of customer
renewal decisions for IT-based service contracts. Journal of Business Research.
2017;(79):181--188.
apa: Wangenheim, F. v, Wünderlich, N., & Schumann, J. H. (2017). Renew or cancel?
Drivers of customer renewal decisions for IT-based service contracts. Journal
of Business Research, (79), 181--188.
bibtex: '@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers
of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal
of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and
Wünderlich, Nancy and Schumann, Jan H}, year={2017}, pages={181--188} }'
chicago: 'Wangenheim, Florian v, Nancy Wünderlich, and Jan H Schumann. “Renew or
Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.”
Journal of Business Research, no. 79 (2017): 181--188.'
ieee: F. v Wangenheim, N. Wünderlich, and J. H. Schumann, “Renew or cancel? Drivers
of customer renewal decisions for IT-based service contracts,” Journal of Business
Research, no. 79, pp. 181--188, 2017.
mla: Wangenheim, Florian v, et al. “Renew or Cancel? Drivers of Customer Renewal
Decisions for IT-Based Service Contracts.” Journal of Business Research,
no. 79, Elsevier, 2017, pp. 181--188.
short: F. v Wangenheim, N. Wünderlich, J.H. Schumann, Journal of Business Research
(2017) 181--188.
date_created: 2018-10-26T10:11:34Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '181'
issue: '79'
keyword:
- IT-based service
- Smart services
- Contract renewal
- Retention
- Customer churn
- Free trial
language:
- iso: eng
page: 181--188
publication: Journal of Business Research
publication_status: published
publisher: Elsevier
status: public
title: Renew or cancel? Drivers of customer renewal decisions for IT-based service
contracts
type: journal_article
user_id: '37741'
year: '2017'
...
---
_id: '4949'
abstract:
- lang: eng
text: The service encounter – one of the foundational concepts in service research
– is fundamentally changing due to rapid evolutions in technology. In this paper,
we offer an updated perspective on what we label the “Service Encounter 2.0”.
To this end, we develop a conceptual framework that captures the essence of the
Service Encounter 2.0 and provides a synthesis of the changing interdependent
roles of technology, employees, and customers. We find that technology either
augments or substitutes service employees, and can foster network connections.
In turn, employees and customers are taking on the role of enabler, innovator,
coordinator and differentiator. In addition, we identify critical areas for future
research on this important topic.
article_type: original
author:
- first_name: Bart
full_name: Larivière, Bart
last_name: Larivière
- first_name: David
full_name: Bowen, David
last_name: Bowen
- first_name: Tor W
full_name: Andreassen, Tor W
last_name: Andreassen
- first_name: Werner
full_name: Kunz, Werner
last_name: Kunz
- first_name: Nancy J
full_name: Sirianni, Nancy J
last_name: Sirianni
- first_name: Chris
full_name: Voss, Chris
last_name: Voss
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
- first_name: Arne
full_name: De Keyser, Arne
last_name: De Keyser
citation:
ama: 'Larivière B, Bowen D, Andreassen TW, et al. “Service Encounter 2.0”: An investigation
into the roles of technology, employees and customers. Journal of Business
Research. 2017;(79):238--246.'
apa: 'Larivière, B., Bowen, D., Andreassen, T. W., Kunz, W., Sirianni, N. J., Voss,
C., … De Keyser, A. (2017). “Service Encounter 2.0”: An investigation into the
roles of technology, employees and customers. Journal of Business Research,
(79), 238--246.'
bibtex: '@article{Larivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017,
title={“Service Encounter 2.0”: An investigation into the roles of technology,
employees and customers}, number={79}, journal={Journal of Business Research},
publisher={Elsevier}, author={Larivière, Bart and Bowen, David and Andreassen,
Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy
and De Keyser, Arne}, year={2017}, pages={238--246} }'
chicago: 'Larivière, Bart, David Bowen, Tor W Andreassen, Werner Kunz, Nancy J Sirianni,
Chris Voss, Nancy Wünderlich, and Arne De Keyser. “‘Service Encounter 2.0’: An
Investigation into the Roles of Technology, Employees and Customers.” Journal
of Business Research, no. 79 (2017): 238--246.'
ieee: 'B. Larivière et al., “‘Service Encounter 2.0’: An investigation into
the roles of technology, employees and customers,” Journal of Business Research,
no. 79, pp. 238--246, 2017.'
mla: 'Larivière, Bart, et al. “‘Service Encounter 2.0’: An Investigation into the
Roles of Technology, Employees and Customers.” Journal of Business Research,
no. 79, Elsevier, 2017, pp. 238--246.'
short: B. Larivière, D. Bowen, T.W. Andreassen, W. Kunz, N.J. Sirianni, C. Voss,
N. Wünderlich, A. De Keyser, Journal of Business Research (2017) 238--246.
date_created: 2018-10-26T10:15:22Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '181'
issue: '79'
keyword:
- Service encounter
- Technology roles
- Employee roles
- Customer roles
- Employee experience
- Customer experience
language:
- iso: eng
page: 238--246
publication: Journal of Business Research
publication_status: published
publisher: Elsevier
status: public
title: '“Service Encounter 2.0”: An investigation into the roles of technology, employees
and customers'
type: journal_article
user_id: '37741'
year: '2017'
...
---
_id: '4955'
author:
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
- first_name: 'Stefanie '
full_name: 'Paluch, Stefanie '
last_name: Paluch
citation:
ama: 'Wünderlich N, Paluch S. A Nice and Friendly Chat With a Bot: User Perceptions
of AI-Based Service Agents. In: Proceedings of the 38th International Conference
on Information Systems (ICIS 2017). ; 2017.'
apa: 'Wünderlich, N., & Paluch, S. (2017). A Nice and Friendly Chat With a Bot:
User Perceptions of AI-Based Service Agents. In Proceedings of the 38th International
Conference on Information Systems (ICIS 2017). Seoul, Korea.'
bibtex: '@inproceedings{Wünderlich_Paluch_2017, title={A Nice and Friendly Chat
With a Bot: User Perceptions of AI-Based Service Agents}, booktitle={Proceedings
of the 38th International Conference on Information Systems (ICIS 2017)}, author={Wünderlich,
Nancy and Paluch, Stefanie }, year={2017} }'
chicago: 'Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With
a Bot: User Perceptions of AI-Based Service Agents.” In Proceedings of the
38th International Conference on Information Systems (ICIS 2017), 2017.'
ieee: 'N. Wünderlich and S. Paluch, “A Nice and Friendly Chat With a Bot: User Perceptions
of AI-Based Service Agents,” in Proceedings of the 38th International Conference
on Information Systems (ICIS 2017), Seoul, Korea, 2017.'
mla: 'Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With a Bot:
User Perceptions of AI-Based Service Agents.” Proceedings of the 38th International
Conference on Information Systems (ICIS 2017), 2017.'
short: 'N. Wünderlich, S. Paluch, in: Proceedings of the 38th International Conference
on Information Systems (ICIS 2017), 2017.'
conference:
location: Seoul, Korea
name: 38th International Conference on Information Systems (ICIS 2017)
date_created: 2018-10-26T10:32:20Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '181'
language:
- iso: eng
publication: Proceedings of the 38th International Conference on Information Systems
(ICIS 2017)
publication_status: published
status: public
title: 'A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service
Agents'
type: conference
user_id: '37741'
year: '2017'
...
---
_id: '4956'
author:
- first_name: Isabel
full_name: Teßmer, Isabel
last_name: Teßmer
- first_name: Marcus
full_name: Olsson, Marcus
last_name: Olsson
- first_name: Anders
full_name: Gustafsson, Anders
last_name: Gustafsson
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
citation:
ama: 'Teßmer I, Olsson M, Gustafsson A, Wünderlich N. How to Design Successful Gamification
in Retail: The benefits and Pitfalls of Affordances. In: Proceedings of the
2017 Frontiers in Service Conference. ; 2017.'
apa: 'Teßmer, I., Olsson, M., Gustafsson, A., & Wünderlich, N. (2017). How to
Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances.
In Proceedings of the 2017 Frontiers in Service Conference. New York City,
USA.'
bibtex: '@inproceedings{Teßmer_Olsson_Gustafsson_Wünderlich_2017, title={How to
Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances},
booktitle={Proceedings of the 2017 Frontiers in Service Conference}, author={Teßmer,
Isabel and Olsson, Marcus and Gustafsson, Anders and Wünderlich, Nancy}, year={2017}
}'
chicago: 'Teßmer, Isabel, Marcus Olsson, Anders Gustafsson, and Nancy Wünderlich.
“How to Design Successful Gamification in Retail: The Benefits and Pitfalls of
Affordances.” In Proceedings of the 2017 Frontiers in Service Conference,
2017.'
ieee: 'I. Teßmer, M. Olsson, A. Gustafsson, and N. Wünderlich, “How to Design Successful
Gamification in Retail: The benefits and Pitfalls of Affordances,” in Proceedings
of the 2017 Frontiers in Service Conference, New York City, USA, 2017.'
mla: 'Teßmer, Isabel, et al. “How to Design Successful Gamification in Retail: The
Benefits and Pitfalls of Affordances.” Proceedings of the 2017 Frontiers in
Service Conference, 2017.'
short: 'I. Teßmer, M. Olsson, A. Gustafsson, N. Wünderlich, in: Proceedings of the
2017 Frontiers in Service Conference, 2017.'
conference:
location: New York City, USA
name: 2017 Frontiers in Service Conference
date_created: 2018-10-26T10:35:18Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '181'
language:
- iso: eng
publication: Proceedings of the 2017 Frontiers in Service Conference
publication_status: published
status: public
title: 'How to Design Successful Gamification in Retail: The benefits and Pitfalls
of Affordances'
type: conference
user_id: '37741'
year: '2017'
...
---
_id: '4966'
author:
- first_name: Christian
full_name: Grund, Christian
last_name: Grund
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: Grund C, Thommes K. The Role of Contract Types for Employees’ Public Service
Motivation. Schmalenbach Business Review. 2017;(4):377--398.
apa: Grund, C., & Thommes, K. (2017). The Role of Contract Types for Employees’
Public Service Motivation. Schmalenbach Business Review, (4), 377--398.
bibtex: '@article{Grund_Thommes_2017, title={The Role of Contract Types for Employees’
Public Service Motivation}, number={4}, journal={Schmalenbach Business Review},
author={Grund, Christian and Thommes, Kirsten}, year={2017}, pages={377--398}
}'
chicago: 'Grund, Christian, and Kirsten Thommes. “The Role of Contract Types for
Employees’ Public Service Motivation.” Schmalenbach Business Review, no.
4 (2017): 377--398.'
ieee: C. Grund and K. Thommes, “The Role of Contract Types for Employees’ Public
Service Motivation,” Schmalenbach Business Review, no. 4, pp. 377--398,
2017.
mla: Grund, Christian, and Kirsten Thommes. “The Role of Contract Types for Employees’
Public Service Motivation.” Schmalenbach Business Review, no. 4, 2017,
pp. 377--398.
short: C. Grund, K. Thommes, Schmalenbach Business Review (2017) 377--398.
date_created: 2018-10-29T07:58:38Z
date_updated: 2022-01-06T07:01:31Z
department:
- _id: '178'
- _id: '184'
issue: '4'
page: 377--398
publication: Schmalenbach Business Review
status: public
title: The Role of Contract Types for Employees’ Public Service Motivation
type: journal_article
user_id: '69384'
year: '2017'
...
---
_id: '4987'
author:
- first_name: Janny
full_name: Klabuhn, Janny
last_name: Klabuhn
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: 'Klabuhn J, Thommes K. Age diversity and its effects on team performance. In:
Academy of Management Proceedings. ; 2017:15119.'
apa: Klabuhn, J., & Thommes, K. (2017). Age diversity and its effects on team
performance. In Academy of Management Proceedings (p. 15119).
bibtex: '@inproceedings{Klabuhn_Thommes_2017, title={Age diversity and its effects
on team performance}, number={1}, booktitle={Academy of Management Proceedings},
author={Klabuhn, Janny and Thommes, Kirsten}, year={2017}, pages={15119} }'
chicago: Klabuhn, Janny, and Kirsten Thommes. “Age Diversity and Its Effects on
Team Performance.” In Academy of Management Proceedings, 15119, 2017.
ieee: J. Klabuhn and K. Thommes, “Age diversity and its effects on team performance,”
in Academy of Management Proceedings, 2017, no. 1, p. 15119.
mla: Klabuhn, Janny, and Kirsten Thommes. “Age Diversity and Its Effects on Team
Performance.” Academy of Management Proceedings, no. 1, 2017, p. 15119.
short: 'J. Klabuhn, K. Thommes, in: Academy of Management Proceedings, 2017, p.
15119.'
date_created: 2018-10-29T10:47:29Z
date_updated: 2022-01-06T07:01:33Z
department:
- _id: '178'
- _id: '184'
issue: '1'
page: '15119'
publication: Academy of Management Proceedings
status: public
title: Age diversity and its effects on team performance
type: conference
user_id: '69384'
year: '2017'
...
---
_id: '5005'
author:
- first_name: Ina
full_name: Garnefeld, Ina
last_name: Garnefeld
- first_name: Eva
full_name: Boehm, Eva
last_name: Boehm
- first_name: Lena
full_name: Feider, Lena
last_name: Feider
citation:
ama: 'Garnefeld I, Boehm E, Feider L. Retourenmanagement zur Steigerung des Kundenwerts.
In: Kundenwert. ; 2017:599--624.'
apa: Garnefeld, I., Boehm, E., & Feider, L. (2017). Retourenmanagement zur Steigerung
des Kundenwerts. In Kundenwert (pp. 599--624).
bibtex: '@inbook{Garnefeld_Boehm_Feider_2017, title={Retourenmanagement zur Steigerung
des Kundenwerts}, booktitle={Kundenwert}, author={Garnefeld, Ina and Boehm, Eva
and Feider, Lena}, year={2017}, pages={599--624} }'
chicago: Garnefeld, Ina, Eva Boehm, and Lena Feider. “Retourenmanagement Zur Steigerung
Des Kundenwerts.” In Kundenwert, 599--624, 2017.
ieee: I. Garnefeld, E. Boehm, and L. Feider, “Retourenmanagement zur Steigerung
des Kundenwerts,” in Kundenwert, 2017, pp. 599--624.
mla: Garnefeld, Ina, et al. “Retourenmanagement Zur Steigerung Des Kundenwerts.”
Kundenwert, 2017, pp. 599--624.
short: 'I. Garnefeld, E. Boehm, L. Feider, in: Kundenwert, 2017, pp. 599--624.'
date_created: 2018-10-30T09:14:02Z
date_updated: 2022-01-06T07:01:34Z
department:
- _id: '178'
- _id: '180'
language:
- iso: eng
page: 599--624
publication: Kundenwert
status: public
title: Retourenmanagement zur Steigerung des Kundenwerts
type: book_chapter
user_id: '57352'
year: '2017'
...