---
_id: '45743'
author:
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: M.
full_name: Zondag, M.
last_name: Zondag
citation:
ama: 'Steinhoff L, Zondag M. Enhancing Loyalty Program Effectiveness by Stimulating
Member Activity along the Customer Journey. In: Proceedings of the 48th European
Marketing Academy (EMAC) Conference, Hamburg. ; 2019.'
apa: Steinhoff, L., & Zondag, M. (2019). Enhancing Loyalty Program Effectiveness
by Stimulating Member Activity along the Customer Journey. Proceedings of the
48th European Marketing Academy (EMAC) Conference, Hamburg. Proceedings of
the 48th European Marketing Academy (EMAC) Conference, Hamburg.
bibtex: '@inproceedings{Steinhoff_Zondag_2019, title={Enhancing Loyalty Program
Effectiveness by Stimulating Member Activity along the Customer Journey}, booktitle={Proceedings
of the 48th European Marketing Academy (EMAC) Conference, Hamburg}, author={Steinhoff,
Lena and Zondag, M.}, year={2019} }'
chicago: Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness
by Stimulating Member Activity along the Customer Journey.” In Proceedings
of the 48th European Marketing Academy (EMAC) Conference, Hamburg, 2019.
ieee: L. Steinhoff and M. Zondag, “Enhancing Loyalty Program Effectiveness by Stimulating
Member Activity along the Customer Journey,” presented at the Proceedings of the
48th European Marketing Academy (EMAC) Conference, Hamburg, 2019.
mla: Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by
Stimulating Member Activity along the Customer Journey.” Proceedings of the
48th European Marketing Academy (EMAC) Conference, Hamburg, 2019.
short: 'L. Steinhoff, M. Zondag, in: Proceedings of the 48th European Marketing
Academy (EMAC) Conference, Hamburg, 2019.'
conference:
location: Hamburg
name: Proceedings of the 48th European Marketing Academy (EMAC) Conference
date_created: 2023-06-22T16:59:26Z
date_updated: 2024-01-15T16:30:42Z
department:
- _id: '733'
language:
- iso: eng
publication: Proceedings of the 48th European Marketing Academy (EMAC) Conference,
Hamburg
publication_status: published
status: public
title: Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along
the Customer Journey
type: conference
user_id: '68445'
year: '2019'
...
---
_id: '46675'
author:
- first_name: A.
full_name: Eggert, A.
last_name: Eggert
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
- first_name: R.
full_name: Akalan, R.
last_name: Akalan
- first_name: H.
full_name: Gebauer, H.
last_name: Gebauer
citation:
ama: 'Eggert A, Böhm E, Akalan R, Gebauer H. Service growth by acquisition – An
event study. In: 9th BMM-EMAC Biennial International Conference on Business
Market Management, Berlin. ; 2019.'
apa: Eggert, A., Böhm, E., Akalan, R., & Gebauer, H. (2019). Service growth
by acquisition – An event study. 9th BMM-EMAC Biennial International Conference
on Business Market Management, Berlin. 9th BMM-EMAC Biennial International
Conference on Business Market Management, Berlin.
bibtex: '@inproceedings{Eggert_Böhm_Akalan_Gebauer_2019, title={Service growth by
acquisition – An event study}, booktitle={9th BMM-EMAC Biennial International
Conference on Business Market Management, Berlin}, author={Eggert, A. and Böhm,
Eva and Akalan, R. and Gebauer, H.}, year={2019} }'
chicago: Eggert, A., Eva Böhm, R. Akalan, and H. Gebauer. “Service Growth by Acquisition
– An Event Study.” In 9th BMM-EMAC Biennial International Conference on Business
Market Management, Berlin, 2019.
ieee: A. Eggert, E. Böhm, R. Akalan, and H. Gebauer, “Service growth by acquisition
– An event study,” presented at the 9th BMM-EMAC Biennial International Conference
on Business Market Management, Berlin, 2019.
mla: Eggert, A., et al. “Service Growth by Acquisition – An Event Study.” 9th
BMM-EMAC Biennial International Conference on Business Market Management, Berlin,
2019.
short: 'A. Eggert, E. Böhm, R. Akalan, H. Gebauer, in: 9th BMM-EMAC Biennial International
Conference on Business Market Management, Berlin, 2019.'
conference:
location: Berlin
name: 9th BMM-EMAC Biennial International Conference on Business Market Management
date_created: 2023-08-25T08:48:48Z
date_updated: 2023-08-25T10:07:03Z
department:
- _id: '785'
language:
- iso: eng
publication: 9th BMM-EMAC Biennial International Conference on Business Market Management,
Berlin
publication_status: published
status: public
title: Service growth by acquisition – An event study
type: conference
user_id: '49063'
year: '2019'
...
---
_id: '41339'
author:
- first_name: Ina
full_name: Garnefeld, Ina
last_name: Garnefeld
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Markus
full_name: Husemann-Kopetzky, Markus
last_name: Husemann-Kopetzky
- first_name: Eva
full_name: Böhm, Eva
id: '3043'
last_name: Böhm
orcid: 0000-0001-6053-1012
citation:
ama: 'Garnefeld I, Eggert A, Husemann-Kopetzky M, Böhm E. Exploring the link between
payment schemes and customer fraud: a mental accounting perspective. Journal
of the Academy of Marketing Science. 2019;47(4):595-616. doi:10.1007/s11747-019-00653-x'
apa: 'Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., & Böhm, E. (2019). Exploring
the link between payment schemes and customer fraud: a mental accounting perspective.
Journal of the Academy of Marketing Science, 47(4), 595–616. https://doi.org/10.1007/s11747-019-00653-x'
bibtex: '@article{Garnefeld_Eggert_Husemann-Kopetzky_Böhm_2019, title={Exploring
the link between payment schemes and customer fraud: a mental accounting perspective},
volume={47}, DOI={10.1007/s11747-019-00653-x},
number={4}, journal={Journal of the Academy of Marketing Science}, publisher={Springer
Science and Business Media LLC}, author={Garnefeld, Ina and Eggert, Andreas and
Husemann-Kopetzky, Markus and Böhm, Eva}, year={2019}, pages={595–616} }'
chicago: 'Garnefeld, Ina, Andreas Eggert, Markus Husemann-Kopetzky, and Eva Böhm.
“Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting
Perspective.” Journal of the Academy of Marketing Science 47, no. 4 (2019):
595–616. https://doi.org/10.1007/s11747-019-00653-x.'
ieee: 'I. Garnefeld, A. Eggert, M. Husemann-Kopetzky, and E. Böhm, “Exploring the
link between payment schemes and customer fraud: a mental accounting perspective,”
Journal of the Academy of Marketing Science, vol. 47, no. 4, pp. 595–616,
2019, doi: 10.1007/s11747-019-00653-x.'
mla: 'Garnefeld, Ina, et al. “Exploring the Link between Payment Schemes and Customer
Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing
Science, vol. 47, no. 4, Springer Science and Business Media LLC, 2019, pp.
595–616, doi:10.1007/s11747-019-00653-x.'
short: I. Garnefeld, A. Eggert, M. Husemann-Kopetzky, E. Böhm, Journal of the Academy
of Marketing Science 47 (2019) 595–616.
date_created: 2023-02-01T08:30:38Z
date_updated: 2023-09-01T10:16:40Z
department:
- _id: '785'
doi: 10.1007/s11747-019-00653-x
intvolume: ' 47'
issue: '4'
keyword:
- Marketing
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
page: 595-616
publication: Journal of the Academy of Marketing Science
publication_identifier:
issn:
- 0092-0703
- 1552-7824
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'Exploring the link between payment schemes and customer fraud: a mental accounting
perspective'
type: journal_article
user_id: '49063'
volume: 47
year: '2019'
...
---
_id: '45729'
author:
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Lena
full_name: Steinhoff, Lena
id: '4336'
last_name: Steinhoff
- first_name: Carina
full_name: Witte, Carina
id: '23755'
last_name: Witte
citation:
ama: Eggert A, Steinhoff L, Witte C. Gift Purchases as Catalysts for Strengthening
Customer–Brand Relationships. Journal of Marketing. 2019;83(5):115-132.
doi:10.1177/0022242919860802
apa: Eggert, A., Steinhoff, L., & Witte, C. (2019). Gift Purchases as Catalysts
for Strengthening Customer–Brand Relationships. Journal of Marketing, 83(5),
115–132. https://doi.org/10.1177/0022242919860802
bibtex: '@article{Eggert_Steinhoff_Witte_2019, title={Gift Purchases as Catalysts
for Strengthening Customer–Brand Relationships}, volume={83}, DOI={10.1177/0022242919860802},
number={5}, journal={Journal of Marketing}, author={Eggert, Andreas and Steinhoff,
Lena and Witte, Carina}, year={2019}, pages={115–132} }'
chicago: 'Eggert, Andreas, Lena Steinhoff, and Carina Witte. “Gift Purchases as
Catalysts for Strengthening Customer–Brand Relationships.” Journal of Marketing
83, no. 5 (2019): 115–32. https://doi.org/10.1177/0022242919860802.'
ieee: 'A. Eggert, L. Steinhoff, and C. Witte, “Gift Purchases as Catalysts for Strengthening
Customer–Brand Relationships,” Journal of Marketing, vol. 83, no. 5, pp.
115–132, 2019, doi: 10.1177/0022242919860802.'
mla: Eggert, Andreas, et al. “Gift Purchases as Catalysts for Strengthening Customer–Brand
Relationships.” Journal of Marketing, vol. 83, no. 5, 2019, pp. 115–32,
doi:10.1177/0022242919860802.
short: A. Eggert, L. Steinhoff, C. Witte, Journal of Marketing 83 (2019) 115–132.
date_created: 2023-06-22T16:41:50Z
date_updated: 2024-11-08T10:44:16Z
department:
- _id: '733'
doi: 10.1177/0022242919860802
intvolume: ' 83'
issue: '5'
language:
- iso: eng
page: 115-132
publication: Journal of Marketing
publication_status: published
status: public
title: Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships
type: journal_article
user_id: '4336'
volume: 83
year: '2019'
...
---
_id: '49216'
author:
- first_name: Katharina
full_name: Radermacher, Katharina
id: '47691'
last_name: Radermacher
citation:
ama: Radermacher K. How Corporate Architecture Affects Job Seekers. Experimental
Evidence of Signal-Based Mechanism. Universitätsbibliothek; 2019.
apa: Radermacher, K. (2019). How corporate architecture affects job seekers.
Experimental evidence of signal-based mechanism. Universitätsbibliothek.
bibtex: '@book{Radermacher_2019, title={How corporate architecture affects job seekers.
Experimental evidence of signal-based mechanism.}, publisher={Universitätsbibliothek},
author={Radermacher, Katharina}, year={2019} }'
chicago: Radermacher, Katharina. How Corporate Architecture Affects Job Seekers.
Experimental Evidence of Signal-Based Mechanism. Universitätsbibliothek, 2019.
ieee: K. Radermacher, How corporate architecture affects job seekers. Experimental
evidence of signal-based mechanism. Universitätsbibliothek, 2019.
mla: Radermacher, Katharina. How Corporate Architecture Affects Job Seekers.
Experimental Evidence of Signal-Based Mechanism. Universitätsbibliothek, 2019.
short: K. Radermacher, How Corporate Architecture Affects Job Seekers. Experimental
Evidence of Signal-Based Mechanism., Universitätsbibliothek, 2019.
date_created: 2023-11-27T13:39:14Z
date_updated: 2025-05-05T09:34:17Z
department:
- _id: '19'
- _id: '185'
language:
- iso: eng
publication_status: published
publisher: Universitätsbibliothek
status: public
title: How corporate architecture affects job seekers. Experimental evidence of signal-based
mechanism.
type: dissertation
user_id: '54657'
year: '2019'
...
---
_id: '59798'
author:
- first_name: Katharina
full_name: Radermacher, Katharina
id: '47691'
last_name: Radermacher
- first_name: D.
full_name: Tovote, D.
last_name: Tovote
citation:
ama: Radermacher K, Tovote D. Mein Büro - Dein Büro. Personlawirtschaft.
Published online 2019:51-53.
apa: Radermacher, K., & Tovote, D. (2019). Mein Büro - Dein Büro. Personlawirtschaft,
51–53.
bibtex: '@article{Radermacher_Tovote_2019, title={Mein Büro - Dein Büro}, journal={Personlawirtschaft},
author={Radermacher, Katharina and Tovote, D.}, year={2019}, pages={51–53} }'
chicago: Radermacher, Katharina, and D. Tovote. “Mein Büro - Dein Büro.” Personlawirtschaft,
2019, 51–53.
ieee: K. Radermacher and D. Tovote, “Mein Büro - Dein Büro,” Personlawirtschaft,
pp. 51–53, 2019.
mla: Radermacher, Katharina, and D. Tovote. “Mein Büro - Dein Büro.” Personlawirtschaft,
2019, pp. 51–53.
short: K. Radermacher, D. Tovote, Personlawirtschaft (2019) 51–53.
date_created: 2025-05-05T09:47:30Z
date_updated: 2025-05-05T09:49:49Z
department:
- _id: '19'
- _id: '185'
language:
- iso: ger
page: 51-53
publication: Personlawirtschaft
publication_status: published
status: public
title: Mein Büro - Dein Büro
type: journal_article
user_id: '54657'
year: '2019'
...
---
_id: '63913'
author:
- first_name: Behnud
full_name: Mir Djawadi, Behnud
id: '26032'
last_name: Mir Djawadi
orcid: 0000-0002-6271-5912
- first_name: Petra
full_name: Nieken, Petra
last_name: Nieken
citation:
ama: Mir Djawadi B, Nieken P. Labor Market Chances of Whistleblowers - Potential
Drivers of Discrimination. SSRN Electronic Journal. Published online 2019.
doi:10.2139/ssrn.3481126
apa: Mir Djawadi, B., & Nieken, P. (2019). Labor Market Chances of Whistleblowers
- Potential Drivers of Discrimination. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3481126
bibtex: '@article{Mir Djawadi_Nieken_2019, title={Labor Market Chances of Whistleblowers
- Potential Drivers of Discrimination}, DOI={10.2139/ssrn.3481126},
journal={SSRN Electronic Journal}, publisher={Elsevier BV}, author={Mir Djawadi,
Behnud and Nieken, Petra}, year={2019} }'
chicago: Mir Djawadi, Behnud, and Petra Nieken. “Labor Market Chances of Whistleblowers
- Potential Drivers of Discrimination.” SSRN Electronic Journal, 2019.
https://doi.org/10.2139/ssrn.3481126.
ieee: 'B. Mir Djawadi and P. Nieken, “Labor Market Chances of Whistleblowers - Potential
Drivers of Discrimination,” SSRN Electronic Journal, 2019, doi: 10.2139/ssrn.3481126.'
mla: Mir Djawadi, Behnud, and Petra Nieken. “Labor Market Chances of Whistleblowers
- Potential Drivers of Discrimination.” SSRN Electronic Journal, Elsevier
BV, 2019, doi:10.2139/ssrn.3481126.
short: B. Mir Djawadi, P. Nieken, SSRN Electronic Journal (2019).
date_created: 2026-02-06T14:00:52Z
date_updated: 2026-03-27T16:10:07Z
department:
- _id: '179'
doi: 10.2139/ssrn.3481126
language:
- iso: eng
publication: SSRN Electronic Journal
publication_identifier:
issn:
- 1556-5068
publication_status: published
publisher: Elsevier BV
status: public
title: Labor Market Chances of Whistleblowers - Potential Drivers of Discrimination
type: journal_article
user_id: '26032'
year: '2019'
...
---
_id: '3313'
author:
- first_name: Alexandra
full_name: Maurer, Alexandra
last_name: Maurer
citation:
ama: 'Maurer A. Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse.
Universität Paderborn; 2018.'
apa: 'Maurer, A. (2018). Kundenbewertungen und Produktnachfrage: Eine ökonomische
Analyse. Universität Paderborn.'
bibtex: '@book{Maurer_2018, title={Kundenbewertungen und Produktnachfrage: Eine
ökonomische Analyse}, publisher={Universität Paderborn}, author={Maurer, Alexandra},
year={2018} }'
chicago: 'Maurer, Alexandra. Kundenbewertungen und Produktnachfrage: Eine ökonomische
Analyse. Universität Paderborn, 2018.'
ieee: 'A. Maurer, Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse.
Universität Paderborn, 2018.'
mla: 'Maurer, Alexandra. Kundenbewertungen und Produktnachfrage: Eine ökonomische
Analyse. Universität Paderborn, 2018.'
short: 'A. Maurer, Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse,
Universität Paderborn, 2018.'
date_created: 2018-06-22T12:19:02Z
date_updated: 2022-01-06T06:59:10Z
department:
- _id: '183'
language:
- iso: ger
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
title: 'Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse'
type: mastersthesis
user_id: '477'
year: '2018'
...
---
_id: '3314'
author:
- first_name: Luisa Juliane
full_name: Michels, Luisa Juliane
last_name: Michels
citation:
ama: Michels LJ. The Segmentation of Video-On-Demand Consumers. Universität
Paderborn; 2018.
apa: Michels, L. J. (2018). The Segmentation of Video-On-Demand Consumers.
Universität Paderborn.
bibtex: '@book{Michels_2018, title={The Segmentation of Video-On-Demand Consumers},
publisher={Universität Paderborn}, author={Michels, Luisa Juliane}, year={2018}
}'
chicago: Michels, Luisa Juliane. The Segmentation of Video-On-Demand Consumers.
Universität Paderborn, 2018.
ieee: L. J. Michels, The Segmentation of Video-On-Demand Consumers. Universität
Paderborn, 2018.
mla: Michels, Luisa Juliane. The Segmentation of Video-On-Demand Consumers.
Universität Paderborn, 2018.
short: L.J. Michels, The Segmentation of Video-On-Demand Consumers, Universität
Paderborn, 2018.
date_created: 2018-06-22T12:20:47Z
date_updated: 2022-01-06T06:59:10Z
department:
- _id: '183'
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
- first_name: Daniel
full_name: Kaimann, Daniel
id: '18949'
last_name: Kaimann
title: The Segmentation of Video-On-Demand Consumers
type: mastersthesis
user_id: '477'
year: '2018'
...
---
_id: '3315'
author:
- first_name: Miriam
full_name: Walter, Miriam
last_name: Walter
citation:
ama: Walter M. Sentiment Analysis of User-Generated Ratings in the Sharing Economy
. Universität Paderborn; 2018.
apa: Walter, M. (2018). Sentiment Analysis of User-generated Ratings in the Sharing
Economy . Universität Paderborn.
bibtex: '@book{Walter_2018, title={Sentiment Analysis of User-generated Ratings
in the Sharing Economy }, publisher={Universität Paderborn}, author={Walter, Miriam},
year={2018} }'
chicago: Walter, Miriam. Sentiment Analysis of User-Generated Ratings in the
Sharing Economy . Universität Paderborn, 2018.
ieee: M. Walter, Sentiment Analysis of User-generated Ratings in the Sharing
Economy . Universität Paderborn, 2018.
mla: Walter, Miriam. Sentiment Analysis of User-Generated Ratings in the Sharing
Economy . Universität Paderborn, 2018.
short: M. Walter, Sentiment Analysis of User-Generated Ratings in the Sharing Economy
, Universität Paderborn, 2018.
date_created: 2018-06-22T12:22:31Z
date_updated: 2022-01-06T06:59:10Z
department:
- _id: '183'
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
- first_name: Daniel
full_name: Kaimann, Daniel
last_name: Kaimann
title: 'Sentiment Analysis of User-generated Ratings in the Sharing Economy '
type: mastersthesis
user_id: '477'
year: '2018'
...
---
_id: '3316'
author:
- first_name: Hanna
full_name: Korn, Hanna
last_name: Korn
citation:
ama: 'Korn H. Restaurant Reputation and Meal Prices: Empricial Evidence from
the German Restaurant Industry. Universität Paderborn; 2018.'
apa: 'Korn, H. (2018). Restaurant reputation and meal prices: empricial evidence
from the German restaurant industry. Universität Paderborn.'
bibtex: '@book{Korn_2018, title={Restaurant reputation and meal prices: empricial
evidence from the German restaurant industry}, publisher={Universität Paderborn},
author={Korn, Hanna}, year={2018} }'
chicago: 'Korn, Hanna. Restaurant Reputation and Meal Prices: Empricial Evidence
from the German Restaurant Industry. Universität Paderborn, 2018.'
ieee: 'H. Korn, Restaurant reputation and meal prices: empricial evidence from
the German restaurant industry. Universität Paderborn, 2018.'
mla: 'Korn, Hanna. Restaurant Reputation and Meal Prices: Empricial Evidence
from the German Restaurant Industry. Universität Paderborn, 2018.'
short: 'H. Korn, Restaurant Reputation and Meal Prices: Empricial Evidence from
the German Restaurant Industry, Universität Paderborn, 2018.'
date_created: 2018-06-22T12:24:16Z
date_updated: 2022-01-06T06:59:10Z
department:
- _id: '183'
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
title: 'Restaurant reputation and meal prices: empricial evidence from the German
restaurant industry'
type: mastersthesis
user_id: '477'
year: '2018'
...
---
_id: '3516'
abstract:
- lang: eng
text: 'Triadic service relationships comprise complex relationships in which not
only the customer and provider are involved as partners but also other individuals
with caregiving relationships with the customer. A triadic constellation may arise
in the context of services for animal companions, for example, when veterinarians
provide counsel and treatment to the animal companion and its owner. Through interviews
with both owners of animal companions and providers of services for animal companions,
this study explores typical constellations and characteristics of the three relationships
in this service triad. In line with balance theory, the results show that four
distinct types of triadic relationships exist in services for animal companions:
the harmonious, the dysfunctional, the challenging, and the doubtful triad. The
study highlights the potential conflicts and dynamics in the triads to advise
providers on how to address customers depending on the types of triads to which
they belong.'
article_type: original
author:
- first_name: Julia
full_name: Rötzmeier-Keuper, Julia
id: '24869'
last_name: Rötzmeier-Keuper
- first_name: Jennifer
full_name: Hendricks, Jennifer
last_name: Hendricks
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
- first_name: Gertrud
full_name: Schmitz, Gertrud
last_name: Schmitz
citation:
ama: Rötzmeier-Keuper J, Hendricks J, Wünderlich N, Schmitz G. Triadic relationships
in the context of services for animal companions. Journal of Business Research.
2018;(85):295--303.
apa: Rötzmeier-Keuper, J., Hendricks, J., Wünderlich, N., & Schmitz, G. (2018).
Triadic relationships in the context of services for animal companions. Journal
of Business Research, (85), 295--303.
bibtex: '@article{Rötzmeier-Keuper_Hendricks_Wünderlich_Schmitz_2018, title={Triadic
relationships in the context of services for animal companions}, number={85},
journal={Journal of Business Research}, publisher={Elsevier}, author={Rötzmeier-Keuper,
Julia and Hendricks, Jennifer and Wünderlich, Nancy and Schmitz, Gertrud}, year={2018},
pages={295--303} }'
chicago: 'Rötzmeier-Keuper, Julia, Jennifer Hendricks, Nancy Wünderlich, and Gertrud
Schmitz. “Triadic Relationships in the Context of Services for Animal Companions.”
Journal of Business Research, no. 85 (2018): 295--303.'
ieee: J. Rötzmeier-Keuper, J. Hendricks, N. Wünderlich, and G. Schmitz, “Triadic
relationships in the context of services for animal companions,” Journal of
Business Research, no. 85, pp. 295--303, 2018.
mla: Rötzmeier-Keuper, Julia, et al. “Triadic Relationships in the Context of Services
for Animal Companions.” Journal of Business Research, no. 85, Elsevier,
2018, pp. 295--303.
short: J. Rötzmeier-Keuper, J. Hendricks, N. Wünderlich, G. Schmitz, Journal of
Business Research (2018) 295--303.
date_created: 2018-07-10T07:15:45Z
date_updated: 2022-01-06T06:59:21Z
department:
- _id: '181'
issue: '85'
keyword:
- Triadic relationships
- Balance theory
- Pet-related services
- Animal companions
- Service relationship typology
- Service triads
language:
- iso: eng
page: 295--303
publication: Journal of Business Research
publication_status: published
publisher: Elsevier
status: public
title: Triadic relationships in the context of services for animal companions
type: journal_article
user_id: '37741'
year: '2018'
...
---
_id: '5772'
author:
- first_name: Patrizia
full_name: Fanasch, Patrizia
last_name: Fanasch
- first_name: Bernd
full_name: Frick, Bernd
last_name: Frick
citation:
ama: Fanasch P, Frick B. What Makes Cooperatives Successful? Identifying the Determinants
of Their Organizational Performance. Journal of Wine Economics. 2018:1-27.
doi:10.1017/jwe.2018.28
apa: Fanasch, P., & Frick, B. (2018). What Makes Cooperatives Successful? Identifying
the Determinants of Their Organizational Performance. Journal of Wine Economics,
1–27. https://doi.org/10.1017/jwe.2018.28
bibtex: '@article{Fanasch_Frick_2018, title={What Makes Cooperatives Successful?
Identifying the Determinants of Their Organizational Performance}, DOI={10.1017/jwe.2018.28},
journal={Journal of Wine Economics}, publisher={Cambridge University Press (CUP)},
author={Fanasch, Patrizia and Frick, Bernd}, year={2018}, pages={1–27} }'
chicago: Fanasch, Patrizia, and Bernd Frick. “What Makes Cooperatives Successful?
Identifying the Determinants of Their Organizational Performance.” Journal
of Wine Economics, 2018, 1–27. https://doi.org/10.1017/jwe.2018.28.
ieee: P. Fanasch and B. Frick, “What Makes Cooperatives Successful? Identifying
the Determinants of Their Organizational Performance,” Journal of Wine Economics,
pp. 1–27, 2018.
mla: Fanasch, Patrizia, and Bernd Frick. “What Makes Cooperatives Successful? Identifying
the Determinants of Their Organizational Performance.” Journal of Wine Economics,
Cambridge University Press (CUP), 2018, pp. 1–27, doi:10.1017/jwe.2018.28.
short: P. Fanasch, B. Frick, Journal of Wine Economics (2018) 1–27.
date_created: 2018-11-21T09:45:21Z
date_updated: 2022-01-06T07:02:40Z
ddc:
- '330'
department:
- _id: '183'
doi: 10.1017/jwe.2018.28
file:
- access_level: closed
content_type: application/pdf
creator: bhoyer
date_created: 2018-11-21T09:46:42Z
date_updated: 2018-11-21T09:46:42Z
file_id: '5773'
file_name: fanasch_frick_jwe_2018.pdf
file_size: 291759
relation: main_file
file_date_updated: 2018-11-21T09:46:42Z
has_accepted_license: '1'
language:
- iso: eng
page: 1-27
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
publication: Journal of Wine Economics
publication_identifier:
issn:
- 1931-4361
- 1931-437X
publication_status: epub_ahead
publisher: Cambridge University Press (CUP)
status: public
title: What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational
Performance
type: journal_article
user_id: '477'
year: '2018'
...
---
_id: '6199'
author:
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Lena
full_name: Steinhoff, Lena
last_name: Steinhoff
- first_name: Carina
full_name: Witte, Carina
last_name: Witte
citation:
ama: Eggert A, Steinhoff L, Witte C. Are Gift Purchases an Effective Driver of Customer
Loyalty? 2018.
apa: Eggert, A., Steinhoff, L., & Witte, C. (2018). Are Gift Purchases an Effective
Driver of Customer Loyalty?
bibtex: '@article{Eggert_Steinhoff_Witte_2018, series={2018 Winter AMA Conference
Proceedings}, title={Are Gift Purchases an Effective Driver of Customer Loyalty?},
author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2018}, collection={2018
Winter AMA Conference Proceedings} }'
chicago: Eggert, Andreas, Lena Steinhoff, and Carina Witte. “Are Gift Purchases
an Effective Driver of Customer Loyalty?” 2018 Winter AMA Conference Proceedings,
2018.
ieee: A. Eggert, L. Steinhoff, and C. Witte, “Are Gift Purchases an Effective Driver
of Customer Loyalty?” 2018.
mla: Eggert, Andreas, et al. Are Gift Purchases an Effective Driver of Customer
Loyalty? 2018.
short: A. Eggert, L. Steinhoff, C. Witte, (2018).
date_created: 2018-12-13T16:16:50Z
date_updated: 2022-01-06T07:02:56Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
series_title: 2018 Winter AMA Conference Proceedings
status: public
title: Are Gift Purchases an Effective Driver of Customer Loyalty?
type: conference
user_id: '57352'
year: '2018'
...
---
_id: '4833'
author:
- first_name: Lena
full_name: Steinhoff, Lena
last_name: Steinhoff
- first_name: Carina
full_name: Witte, Carina
last_name: Witte
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
citation:
ama: 'Steinhoff L, Witte C, Eggert A. Mixed Effects of Company-Initiated Customer
Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement.
SMR-Journal of Service Management Research. 2018;(2):22--35.'
apa: 'Steinhoff, L., Witte, C., & Eggert, A. (2018). Mixed Effects of Company-Initiated
Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
Involvement. SMR-Journal of Service Management Research, (2), 22--35.'
bibtex: '@article{Steinhoff_Witte_Eggert_2018, title={Mixed Effects of Company-Initiated
Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
Involvement}, number={2}, journal={SMR-Journal of Service Management Research},
author={Steinhoff, Lena and Witte, Carina and Eggert, Andreas}, year={2018}, pages={22--35}
}'
chicago: 'Steinhoff, Lena, Carina Witte, and Andreas Eggert. “Mixed Effects of Company-Initiated
Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
Involvement.” SMR-Journal of Service Management Research, no. 2 (2018):
22--35.'
ieee: 'L. Steinhoff, C. Witte, and A. Eggert, “Mixed Effects of Company-Initiated
Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
Involvement,” SMR-Journal of Service Management Research, no. 2, pp. 22--35,
2018.'
mla: 'Steinhoff, Lena, et al. “Mixed Effects of Company-Initiated Customer Engagement
on Customer Loyalty: The Contingency Role of Service Category Involvement.” SMR-Journal
of Service Management Research, no. 2, 2018, pp. 22--35.'
short: L. Steinhoff, C. Witte, A. Eggert, SMR-Journal of Service Management Research
(2018) 22--35.
date_created: 2018-10-25T07:30:10Z
date_updated: 2022-01-06T07:01:26Z
department:
- _id: '180'
issue: '2'
page: 22--35
publication: SMR-Journal of Service Management Research
status: public
title: 'Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty:
The Contingency Role of Service Category Involvement'
type: journal_article
user_id: '57352'
year: '2018'
...
---
_id: '4834'
author:
- first_name: Andreas
full_name: Eggert, Andreas
last_name: Eggert
- first_name: Wolfgang
full_name: Ulaga, Wolfgang
last_name: Ulaga
- first_name: Pennie
full_name: Frow, Pennie
last_name: Frow
- first_name: Adrian
full_name: Payne, Adrian
last_name: Payne
citation:
ama: 'Eggert A, Ulaga W, Frow P, Payne A. Conceptualizing and communicating value
in business markets: From value in exchange to value in use. Industrial Marketing
Management. 2018:80--90.'
apa: 'Eggert, A., Ulaga, W., Frow, P., & Payne, A. (2018). Conceptualizing and
communicating value in business markets: From value in exchange to value in use.
Industrial Marketing Management, 80--90.'
bibtex: '@article{Eggert_Ulaga_Frow_Payne_2018, title={Conceptualizing and communicating
value in business markets: From value in exchange to value in use}, journal={Industrial
Marketing Management}, author={Eggert, Andreas and Ulaga, Wolfgang and Frow, Pennie
and Payne, Adrian}, year={2018}, pages={80--90} }'
chicago: 'Eggert, Andreas, Wolfgang Ulaga, Pennie Frow, and Adrian Payne. “Conceptualizing
and Communicating Value in Business Markets: From Value in Exchange to Value in
Use.” Industrial Marketing Management, 2018, 80--90.'
ieee: 'A. Eggert, W. Ulaga, P. Frow, and A. Payne, “Conceptualizing and communicating
value in business markets: From value in exchange to value in use,” Industrial
Marketing Management, pp. 80--90, 2018.'
mla: 'Eggert, Andreas, et al. “Conceptualizing and Communicating Value in Business
Markets: From Value in Exchange to Value in Use.” Industrial Marketing Management,
2018, pp. 80--90.'
short: A. Eggert, W. Ulaga, P. Frow, A. Payne, Industrial Marketing Management (2018)
80--90.
date_created: 2018-10-25T08:11:17Z
date_updated: 2022-01-06T07:01:26Z
department:
- _id: '180'
page: 80--90
publication: Industrial Marketing Management
status: public
title: 'Conceptualizing and communicating value in business markets: From value in
exchange to value in use'
type: journal_article
user_id: '57352'
year: '2018'
...
---
_id: '4952'
author:
- first_name: Maren
full_name: Purrmann, Maren
id: '65649'
last_name: Purrmann
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
citation:
ama: 'Purrmann M, Wünderlich N. Managing Collaborative Consumption Platforms: Successfully
Fostering the Co-Creation of Value Between Service Customers and Peer Providers.
In: Proceedings of the 2018 Frontiers in Service Conference.'
apa: 'Purrmann, M., & Wünderlich, N. (n.d.). Managing Collaborative Consumption
Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers
and Peer Providers. In Proceedings of the 2018 Frontiers in Service Conference.
Austin, USA.'
bibtex: '@inproceedings{Purrmann_Wünderlich, title={Managing Collaborative Consumption
Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers
and Peer Providers}, booktitle={Proceedings of the 2018 Frontiers in Service Conference},
author={Purrmann, Maren and Wünderlich, Nancy} }'
chicago: 'Purrmann, Maren, and Nancy Wünderlich. “Managing Collaborative Consumption
Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers
and Peer Providers.” In Proceedings of the 2018 Frontiers in Service Conference,
n.d.'
ieee: 'M. Purrmann and N. Wünderlich, “Managing Collaborative Consumption Platforms:
Successfully Fostering the Co-Creation of Value Between Service Customers and
Peer Providers,” in Proceedings of the 2018 Frontiers in Service Conference,
Austin, USA.'
mla: 'Purrmann, Maren, and Nancy Wünderlich. “Managing Collaborative Consumption
Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers
and Peer Providers.” Proceedings of the 2018 Frontiers in Service Conference.'
short: 'M. Purrmann, N. Wünderlich, in: Proceedings of the 2018 Frontiers in Service
Conference, n.d.'
conference:
end_date: 09.09.2018
location: Austin, USA
name: 2018 Frontiers in Service Conference
start_date: 06.09.2018
date_created: 2018-10-26T10:28:27Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '181'
language:
- iso: eng
publication: Proceedings of the 2018 Frontiers in Service Conference
publication_status: accepted
status: public
title: 'Managing Collaborative Consumption Platforms: Successfully Fostering the Co-Creation
of Value Between Service Customers and Peer Providers'
type: conference
user_id: '65649'
year: '2018'
...
---
_id: '4965'
author:
- first_name: Christian
full_name: Grund, Christian
last_name: Grund
- first_name: Christine
full_name: Harbring, Christine
last_name: Harbring
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: 'Grund C, Harbring C, Thommes K. Group (Re-) formation in public good games:
The tale of the bad apple? Journal of Economic Behavior \& Organization.
2018:306--319.'
apa: 'Grund, C., Harbring, C., & Thommes, K. (2018). Group (Re-) formation in
public good games: The tale of the bad apple? Journal of Economic Behavior
\& Organization, 306--319.'
bibtex: '@article{Grund_Harbring_Thommes_2018, title={Group (Re-) formation in public
good games: The tale of the bad apple?}, journal={Journal of Economic Behavior
\& Organization}, author={Grund, Christian and Harbring, Christine and Thommes,
Kirsten}, year={2018}, pages={306--319} }'
chicago: 'Grund, Christian, Christine Harbring, and Kirsten Thommes. “Group (Re-)
Formation in Public Good Games: The Tale of the Bad Apple?” Journal of Economic
Behavior \& Organization, 2018, 306--319.'
ieee: 'C. Grund, C. Harbring, and K. Thommes, “Group (Re-) formation in public good
games: The tale of the bad apple?,” Journal of Economic Behavior \& Organization,
pp. 306--319, 2018.'
mla: 'Grund, Christian, et al. “Group (Re-) Formation in Public Good Games: The
Tale of the Bad Apple?” Journal of Economic Behavior \& Organization,
2018, pp. 306--319.'
short: C. Grund, C. Harbring, K. Thommes, Journal of Economic Behavior \& Organization
(2018) 306--319.
date_created: 2018-10-29T07:54:50Z
date_updated: 2022-01-06T07:01:31Z
department:
- _id: '178'
- _id: '184'
page: 306--319
publication: Journal of Economic Behavior \& Organization
status: public
title: 'Group (Re-) formation in public good games: The tale of the bad apple?'
type: journal_article
user_id: '69384'
year: '2018'
...
---
_id: '4990'
author:
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
- first_name: Agnes
full_name: Akkerman, Agnes
last_name: Akkerman
citation:
ama: 'Thommes K, Akkerman A. Clean up your network: how a strike changed the social
networks of a working team. Team Performance Management: An International Journal.
2018;(1/2):43--63.'
apa: 'Thommes, K., & Akkerman, A. (2018). Clean up your network: how a strike
changed the social networks of a working team. Team Performance Management:
An International Journal, (1/2), 43--63.'
bibtex: '@article{Thommes_Akkerman_2018, title={Clean up your network: how a strike
changed the social networks of a working team}, number={1/2}, journal={Team Performance
Management: An International Journal}, author={Thommes, Kirsten and Akkerman,
Agnes}, year={2018}, pages={43--63} }'
chicago: 'Thommes, Kirsten, and Agnes Akkerman. “Clean up Your Network: How a Strike
Changed the Social Networks of a Working Team.” Team Performance Management:
An International Journal, no. 1/2 (2018): 43--63.'
ieee: 'K. Thommes and A. Akkerman, “Clean up your network: how a strike changed
the social networks of a working team,” Team Performance Management: An International
Journal, no. 1/2, pp. 43--63, 2018.'
mla: 'Thommes, Kirsten, and Agnes Akkerman. “Clean up Your Network: How a Strike
Changed the Social Networks of a Working Team.” Team Performance Management:
An International Journal, no. 1/2, 2018, pp. 43--63.'
short: 'K. Thommes, A. Akkerman, Team Performance Management: An International Journal
(2018) 43--63.'
date_created: 2018-10-29T10:59:09Z
date_updated: 2022-01-06T07:01:34Z
department:
- _id: '178'
- _id: '184'
issue: 1/2
page: 43--63
publication: 'Team Performance Management: An International Journal'
status: public
title: 'Clean up your network: how a strike changed the social networks of a working
team'
type: journal_article
user_id: '69384'
year: '2018'
...
---
_id: '8537'
abstract:
- lang: eng
text: We analysed the self-representation of twelve watchmaking firms located in
a cluster in East Germany to understand how they apply rhetorical history to craft
their identity. The findings show that there are common elements of rhetorical
history that help organizations craft their identity, but there are also differences
based on each firm’s historical background. While some firms specifically relate
their identity to their own history, others mainly employ cluster-level history,
while still others may even self-construct fictional historical roots. By discussing
these findings, we contribute to a better understanding of how an organization’s
identity is crafted and how history is utilized in such identity creation.
article_type: original
author:
- first_name: Simon
full_name: Oertel, Simon
last_name: Oertel
- first_name: Kirsten
full_name: Thommes, Kirsten
id: '72497'
last_name: Thommes
citation:
ama: Oertel S, Thommes K. History as a source of organizational identity creation.
Organization Studies. 2018;39(12):1709-1731. doi:10.1177/0170840618800112
apa: Oertel, S., & Thommes, K. (2018). History as a source of organizational
identity creation. Organization Studies, 39(12), 1709–1731. https://doi.org/10.1177/0170840618800112
bibtex: '@article{Oertel_Thommes_2018, title={History as a source of organizational
identity creation}, volume={39}, DOI={10.1177/0170840618800112},
number={12}, journal={Organization Studies}, author={Oertel, Simon and Thommes,
Kirsten}, year={2018}, pages={1709–1731} }'
chicago: 'Oertel, Simon, and Kirsten Thommes. “History as a Source of Organizational
Identity Creation.” Organization Studies 39, no. 12 (2018): 1709–31. https://doi.org/10.1177/0170840618800112.'
ieee: S. Oertel and K. Thommes, “History as a source of organizational identity
creation,” Organization Studies, vol. 39, no. 12, pp. 1709–1731, 2018.
mla: Oertel, Simon, and Kirsten Thommes. “History as a Source of Organizational
Identity Creation.” Organization Studies, vol. 39, no. 12, 2018, pp. 1709–31,
doi:10.1177/0170840618800112.
short: S. Oertel, K. Thommes, Organization Studies 39 (2018) 1709–1731.
date_created: 2019-03-22T07:24:18Z
date_updated: 2022-01-06T07:03:56Z
department:
- _id: '178'
- _id: '184'
doi: 10.1177/0170840618800112
intvolume: ' 39'
issue: '12'
language:
- iso: eng
page: 1709-1731
project:
- _id: '81'
grant_number: DFG 398074981
name: Die Konstruktion organisationaler Identität und der Einfluss von Geschichte
publication: Organization Studies
publication_status: published
status: public
title: History as a source of organizational identity creation
type: journal_article
user_id: '49071'
volume: 39
year: '2018'
...