---
_id: '1173'
author:
- first_name: Daniel
  full_name: Kaimann, Daniel
  id: '18949'
  last_name: Kaimann
- first_name: Nadja
  full_name: Stroh-Maraun, Nadja
  id: '13264'
  last_name: Stroh-Maraun
- first_name: Joe
  full_name: Cox, Joe
  last_name: Cox
citation:
  ama: Kaimann D, Stroh-Maraun N, Cox J. A Duration Model Analysis of Consumer Preferences
    and Determinants of Video Game Consumption. <i>Journal of Consumer Behaviour</i>.
    2018;17(3):290-301. doi:<a href="https://doi.org/10.1002/cb.1711">10.1002/cb.1711</a>
  apa: Kaimann, D., Stroh-Maraun, N., &#38; Cox, J. (2018). A Duration Model Analysis
    of Consumer Preferences and Determinants of Video Game Consumption. <i>Journal
    of Consumer Behaviour</i>, <i>17</i>(3), 290–301. <a href="https://doi.org/10.1002/cb.1711">https://doi.org/10.1002/cb.1711</a>
  bibtex: '@article{Kaimann_Stroh-Maraun_Cox_2018, title={A Duration Model Analysis
    of Consumer Preferences and Determinants of Video Game Consumption}, volume={17},
    DOI={<a href="https://doi.org/10.1002/cb.1711">10.1002/cb.1711</a>}, number={3},
    journal={Journal of Consumer Behaviour}, publisher={Wiley Online Library}, author={Kaimann,
    Daniel and Stroh-Maraun, Nadja and Cox, Joe}, year={2018}, pages={290–301} }'
  chicago: 'Kaimann, Daniel, Nadja Stroh-Maraun, and Joe Cox. “A Duration Model Analysis
    of Consumer Preferences and Determinants of Video Game Consumption.” <i>Journal
    of Consumer Behaviour</i> 17, no. 3 (2018): 290–301. <a href="https://doi.org/10.1002/cb.1711">https://doi.org/10.1002/cb.1711</a>.'
  ieee: D. Kaimann, N. Stroh-Maraun, and J. Cox, “A Duration Model Analysis of Consumer
    Preferences and Determinants of Video Game Consumption,” <i>Journal of Consumer
    Behaviour</i>, vol. 17, no. 3, pp. 290–301, 2018.
  mla: Kaimann, Daniel, et al. “A Duration Model Analysis of Consumer Preferences
    and Determinants of Video Game Consumption.” <i>Journal of Consumer Behaviour</i>,
    vol. 17, no. 3, Wiley Online Library, 2018, pp. 290–301, doi:<a href="https://doi.org/10.1002/cb.1711">10.1002/cb.1711</a>.
  short: D. Kaimann, N. Stroh-Maraun, J. Cox, Journal of Consumer Behaviour 17 (2018)
    290–301.
date_created: 2018-02-14T12:30:36Z
date_updated: 2022-01-06T06:51:08Z
ddc:
- '040'
department:
- _id: '205'
- _id: '183'
doi: 10.1002/cb.1711
file:
- access_level: closed
  content_type: application/pdf
  creator: nmaraun
  date_created: 2018-08-15T07:23:38Z
  date_updated: 2018-08-15T07:23:38Z
  file_id: '3908'
  file_name: A duration model analysis of consumer preferences and determinants of
    video game consumption.pdf
  file_size: 425823
  relation: main_file
file_date_updated: 2018-08-15T07:23:38Z
has_accepted_license: '1'
intvolume: '        17'
issue: '3'
language:
- iso: eng
page: 290 - 301
project:
- _id: '1'
  name: SFB 901
- _id: '2'
  name: SFB 901 - Project Area A
- _id: '7'
  name: SFB 901 - Subproject A3
- _id: '8'
  name: SFB 901 - Subproject A4
publication: Journal of Consumer Behaviour
publication_status: published
publisher: Wiley Online Library
status: public
title: A Duration Model Analysis of Consumer Preferences and Determinants of Video
  Game Consumption
type: journal_article
user_id: '65453'
volume: 17
year: '2018'
...
---
_id: '15270'
abstract:
- lang: eng
  text: <jats:p>Consultative participation of citizens in political decision-making
    processes has been increasing in order to facilitate democratic legitimacy and
    responsiveness. Consequently, participatory budgets have been established as a
    'best practice' for consultative participation of citizens in political decision-making
    processes. The authors compare participatory budgets of 31 German municipalities.
    An analysis of differences between successfully and unsuccessfully rated participatory
    budgeting processes provides informative insights and allows for in-depth comparison
    on a municipal level. The authors show that external service providers and electronic
    participation channels significantly increase the number of participatory citizens
    and are positively connected with pursued objectives of dialog processes and public
    responsiveness as well as efficient and effective decisions. Furthermore, the
    acceptance of all participants proved to be a key factor for a successful public
    participation process. The authors' analysis opens up new starting points for
    further research.</jats:p>
author:
- first_name: Henriette I.
  full_name: Weber, Henriette I.
  last_name: Weber
- first_name: Sebastian
  full_name: Vogt, Sebastian
  last_name: Vogt
- first_name: Lisa-Marie
  full_name: Eberz-Weber, Lisa-Marie
  last_name: Eberz-Weber
- first_name: Holger
  full_name: Steinmetz, Holger
  last_name: Steinmetz
- first_name: Sascha A.
  full_name: Wagner, Sascha A.
  last_name: Wagner
- first_name: Falko
  full_name: Walther, Falko
  last_name: Walther
- first_name: Patrick
  full_name: Weber, Patrick
  last_name: Weber
- first_name: Rüdiger
  full_name: Kabst, Rüdiger
  id: '42362'
  last_name: Kabst
citation:
  ama: 'Weber HI, Vogt S, Eberz-Weber L-M, et al. Participatory Budgeting: Findings
    From Germany. In: <i>Civic Engagement and Politics: Concepts, Methodologies, Tools,
    and Applications</i>. ; 2018. doi:<a href="https://doi.org/10.4018/978-1-5225-7669-3.ch054">10.4018/978-1-5225-7669-3.ch054</a>'
  apa: 'Weber, H. I., Vogt, S., Eberz-Weber, L.-M., Steinmetz, H., Wagner, S. A.,
    Walther, F., … Kabst, R. (2018). Participatory Budgeting: Findings From Germany.
    In <i>Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications</i>.
    <a href="https://doi.org/10.4018/978-1-5225-7669-3.ch054">https://doi.org/10.4018/978-1-5225-7669-3.ch054</a>'
  bibtex: '@inbook{Weber_Vogt_Eberz-Weber_Steinmetz_Wagner_Walther_Weber_Kabst_2018,
    title={Participatory Budgeting: Findings From Germany}, DOI={<a href="https://doi.org/10.4018/978-1-5225-7669-3.ch054">10.4018/978-1-5225-7669-3.ch054</a>},
    booktitle={Civic Engagement and Politics: Concepts, Methodologies, Tools, and
    Applications}, author={Weber, Henriette I. and Vogt, Sebastian and Eberz-Weber,
    Lisa-Marie and Steinmetz, Holger and Wagner, Sascha A. and Walther, Falko and
    Weber, Patrick and Kabst, Rüdiger}, year={2018} }'
  chicago: 'Weber, Henriette I., Sebastian Vogt, Lisa-Marie Eberz-Weber, Holger Steinmetz,
    Sascha A. Wagner, Falko Walther, Patrick Weber, and Rüdiger Kabst. “Participatory
    Budgeting: Findings From Germany.” In <i>Civic Engagement and Politics: Concepts,
    Methodologies, Tools, and Applications</i>, 2018. <a href="https://doi.org/10.4018/978-1-5225-7669-3.ch054">https://doi.org/10.4018/978-1-5225-7669-3.ch054</a>.'
  ieee: 'H. I. Weber <i>et al.</i>, “Participatory Budgeting: Findings From Germany,”
    in <i>Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications</i>,
    2018.'
  mla: 'Weber, Henriette I., et al. “Participatory Budgeting: Findings From Germany.”
    <i>Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications</i>,
    2018, doi:<a href="https://doi.org/10.4018/978-1-5225-7669-3.ch054">10.4018/978-1-5225-7669-3.ch054</a>.'
  short: 'H.I. Weber, S. Vogt, L.-M. Eberz-Weber, H. Steinmetz, S.A. Wagner, F. Walther,
    P. Weber, R. Kabst, in: Civic Engagement and Politics: Concepts, Methodologies,
    Tools, and Applications, 2018.'
date_created: 2019-12-10T12:49:50Z
date_updated: 2022-01-06T06:52:20Z
department:
- _id: '274'
doi: 10.4018/978-1-5225-7669-3.ch054
language:
- iso: eng
publication: 'Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications'
publication_identifier:
  isbn:
  - '9781522576693'
  - '9781522576709'
publication_status: published
status: public
title: 'Participatory Budgeting: Findings From Germany'
type: book_chapter
user_id: '42362'
year: '2018'
...
---
_id: '1031'
author:
- first_name: Daniel
  full_name: Kaimann, Daniel
  id: '18949'
  last_name: Kaimann
- first_name: Nadja
  full_name: Stroh-Maraun, Nadja
  id: '13264'
  last_name: Stroh-Maraun
- first_name: Joe
  full_name: Cox, Joe
  last_name: Cox
citation:
  ama: 'Kaimann D, Stroh-Maraun N, Cox J. Variety in the video game industry: An empirical
    study of the Wundt curve. <i>Managerial and Decision Economics</i>. 2018;39(3):354-362.
    doi:<a href="https://doi.org/10.1002/mde.2909">10.1002/mde.2909</a>'
  apa: 'Kaimann, D., Stroh-Maraun, N., &#38; Cox, J. (2018). Variety in the video
    game industry: An empirical study of the Wundt curve. <i>Managerial and Decision
    Economics</i>, <i>39</i>(3), 354–362. <a href="https://doi.org/10.1002/mde.2909">https://doi.org/10.1002/mde.2909</a>'
  bibtex: '@article{Kaimann_Stroh-Maraun_Cox_2018, title={Variety in the video game
    industry: An empirical study of the Wundt curve}, volume={39}, DOI={<a href="https://doi.org/10.1002/mde.2909">10.1002/mde.2909</a>},
    number={3}, journal={Managerial and Decision Economics}, publisher={Wiley-Blackwell},
    author={Kaimann, Daniel and Stroh-Maraun, Nadja and Cox, Joe}, year={2018}, pages={354–362}
    }'
  chicago: 'Kaimann, Daniel, Nadja Stroh-Maraun, and Joe Cox. “Variety in the Video
    Game Industry: An Empirical Study of the Wundt Curve.” <i>Managerial and Decision
    Economics</i> 39, no. 3 (2018): 354–62. <a href="https://doi.org/10.1002/mde.2909">https://doi.org/10.1002/mde.2909</a>.'
  ieee: 'D. Kaimann, N. Stroh-Maraun, and J. Cox, “Variety in the video game industry:
    An empirical study of the Wundt curve,” <i>Managerial and Decision Economics</i>,
    vol. 39, no. 3, pp. 354–362, 2018.'
  mla: 'Kaimann, Daniel, et al. “Variety in the Video Game Industry: An Empirical
    Study of the Wundt Curve.” <i>Managerial and Decision Economics</i>, vol. 39,
    no. 3, Wiley-Blackwell, 2018, pp. 354–62, doi:<a href="https://doi.org/10.1002/mde.2909">10.1002/mde.2909</a>.'
  short: D. Kaimann, N. Stroh-Maraun, J. Cox, Managerial and Decision Economics 39
    (2018) 354–362.
date_created: 2017-12-06T15:16:58Z
date_updated: 2022-01-06T06:50:36Z
ddc:
- '040'
department:
- _id: '205'
- _id: '183'
doi: 10.1002/mde.2909
file:
- access_level: closed
  content_type: application/pdf
  creator: nmaraun
  date_created: 2018-08-15T07:21:08Z
  date_updated: 2018-08-15T07:21:08Z
  file_id: '3907'
  file_name: Variety in the video game industry - An empirical study of the Wundt
    curve.pdf
  file_size: 434901
  relation: main_file
  success: 1
file_date_updated: 2018-08-15T07:21:08Z
has_accepted_license: '1'
intvolume: '        39'
issue: '3'
language:
- iso: eng
page: 354 - 362
project:
- _id: '1'
  name: SFB 901
- _id: '2'
  name: SFB 901 - Project Area A
- _id: '7'
  name: SFB 901 - Subproject A3
- _id: '8'
  name: SFB 901 - Subproject A4
publication: Managerial and Decision Economics
publication_identifier:
  issn:
  - 0143-6570
publication_status: published
publisher: Wiley-Blackwell
status: public
title: 'Variety in the video game industry: An empirical study of the Wundt curve'
type: journal_article
user_id: '65453'
volume: 39
year: '2018'
...
---
_id: '4946'
author:
- first_name: Simon
  full_name: Eisele, Simon
  id: '11574'
  last_name: Eisele
- first_name: Martin
  full_name: Schneider, Martin
  id: '471'
  last_name: Schneider
  orcid: https://orcid.org/0000-0002-6961-3716
citation:
  ama: 'Eisele S, Schneider M.  Personalwirtschaft. In: Engels G, Maier G, Steffen
    E, eds. <i>Handbuch Gestaltung digitaler und vernetzter Arbeitswelten</i>. ; 2018:1-20.'
  apa: Eisele, S., &#38; Schneider, M. (2018).  Personalwirtschaft. In G. Engels,
    G. Maier, &#38; E. Steffen (Eds.), <i>Handbuch Gestaltung digitaler und vernetzter
    Arbeitswelten</i> (pp. 1–20).
  bibtex: '@inbook{Eisele_Schneider_2018, title={ Personalwirtschaft}, booktitle={Handbuch
    Gestaltung digitaler und vernetzter Arbeitswelten}, author={Eisele, Simon and
    Schneider, Martin}, editor={Engels, Gregor and Maier, Gunter and Steffen, Eckhard},
    year={2018}, pages={1–20} }'
  chicago: Eisele, Simon, and Martin Schneider. “ Personalwirtschaft.” In <i>Handbuch
    Gestaltung digitaler und vernetzter Arbeitswelten</i>, edited by Gregor Engels,
    Gunter Maier, and Eckhard Steffen, 1–20, 2018.
  ieee: S. Eisele and M. Schneider, “ Personalwirtschaft,” in <i>Handbuch Gestaltung
    digitaler und vernetzter Arbeitswelten</i>, G. Engels, G. Maier, and E. Steffen,
    Eds. 2018, pp. 1–20.
  mla: Eisele, Simon, and Martin Schneider. “ Personalwirtschaft.” <i>Handbuch Gestaltung
    digitaler und vernetzter Arbeitswelten</i>, edited by Gregor Engels et al., 2018,
    pp. 1–20.
  short: 'S. Eisele, M. Schneider, in: G. Engels, G. Maier, E. Steffen (Eds.), Handbuch
    Gestaltung digitaler und vernetzter Arbeitswelten, 2018, pp. 1–20.'
date_created: 2018-10-26T10:10:47Z
date_updated: 2023-11-22T20:07:21Z
department:
- _id: '178'
- _id: '185'
editor:
- first_name: Gregor
  full_name: Engels, Gregor
  last_name: Engels
- first_name: Gunter
  full_name: Maier, Gunter
  last_name: Maier
- first_name: Eckhard
  full_name: Steffen, Eckhard
  last_name: Steffen
language:
- iso: ger
page: 1-20
publication: Handbuch Gestaltung digitaler und vernetzter Arbeitswelten
publication_identifier:
  isbn:
  - '3662528983'
publication_status: published
related_material:
  link:
  - relation: confirmation
    url: http://www.brownsbfs.co.uk/Product/Maier-Gunter/Handbuch-Gestaltung-digitaler-und-vernetzter-Arbeitswelten/9783662528983
status: public
title: ' Personalwirtschaft'
type: book_chapter
user_id: '54657'
year: '2018'
...
---
_id: '4928'
author:
- first_name: Martin
  full_name: Schneider, Martin
  id: '471'
  last_name: Schneider
  orcid: https://orcid.org/0000-0002-6961-3716
citation:
  ama: 'Schneider M. Digitalization of Production, Human Capital, and Organizational
    Capital. In: Harteis C, ed. <i>The Impact of Digitalization in the Workplace</i>.
    ; 2018:39--52. doi:<a href="https://doi.org/10.1007/978-3-319-63257-5_4">https://doi.org/10.1007/978-3-319-63257-5_4</a>'
  apa: Schneider, M. (2018). Digitalization of Production, Human Capital, and Organizational
    Capital. In C. Harteis (Ed.), <i>The Impact of Digitalization in the Workplace</i>
    (pp. 39--52). <a href="https://doi.org/10.1007/978-3-319-63257-5_4">https://doi.org/10.1007/978-3-319-63257-5_4</a>
  bibtex: '@inbook{Schneider_2018, title={Digitalization of Production, Human Capital,
    and Organizational Capital}, DOI={<a href="https://doi.org/10.1007/978-3-319-63257-5_4">https://doi.org/10.1007/978-3-319-63257-5_4</a>},
    booktitle={The Impact of Digitalization in the Workplace}, author={Schneider,
    Martin}, editor={Harteis, Christian}, year={2018}, pages={39--52} }'
  chicago: Schneider, Martin. “Digitalization of Production, Human Capital, and Organizational
    Capital.” In <i>The Impact of Digitalization in the Workplace</i>, edited by Christian
    Harteis, 39--52, 2018. <a href="https://doi.org/10.1007/978-3-319-63257-5_4">https://doi.org/10.1007/978-3-319-63257-5_4</a>.
  ieee: M. Schneider, “Digitalization of Production, Human Capital, and Organizational
    Capital,” in <i>The Impact of Digitalization in the Workplace</i>, C. Harteis,
    Ed. 2018, pp. 39--52.
  mla: Schneider, Martin. “Digitalization of Production, Human Capital, and Organizational
    Capital.” <i>The Impact of Digitalization in the Workplace</i>, edited by Christian
    Harteis, 2018, pp. 39--52, doi:<a href="https://doi.org/10.1007/978-3-319-63257-5_4">https://doi.org/10.1007/978-3-319-63257-5_4</a>.
  short: 'M. Schneider, in: C. Harteis (Ed.), The Impact of Digitalization in the
    Workplace, 2018, pp. 39--52.'
date_created: 2018-10-26T09:35:03Z
date_updated: 2023-11-22T20:22:28Z
department:
- _id: '178'
- _id: '185'
doi: https://doi.org/10.1007/978-3-319-63257-5_4
editor:
- first_name: Christian
  full_name: Harteis, Christian
  last_name: Harteis
language:
- iso: eng
page: 39--52
publication: The Impact of Digitalization in the Workplace
publication_status: published
status: public
title: Digitalization of Production, Human Capital, and Organizational Capital
type: book_chapter
user_id: '54657'
year: '2018'
...
---
_id: '46678'
author:
- first_name: S.
  full_name: Henkelmann, S.
  last_name: Henkelmann
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: C.
  full_name: Cramer, C.
  last_name: Cramer
- first_name: A.
  full_name: Eggert, A.
  last_name: Eggert
citation:
  ama: 'Henkelmann S, Böhm E, Cramer C, Eggert A. The bright and dark side of service
    quality signals: A contingency perspective. In: <i>2018 AMA Winter Academic Conference,
    New Orleans, FL</i>. ; 2018.'
  apa: 'Henkelmann, S., Böhm, E., Cramer, C., &#38; Eggert, A. (2018). The bright
    and dark side of service quality signals: A contingency perspective. <i>2018 AMA
    Winter Academic Conference, New Orleans, FL</i>. 2018 AMA Winter Academic Conference,
    New Orleans, FL.'
  bibtex: '@inproceedings{Henkelmann_Böhm_Cramer_Eggert_2018, title={The bright and
    dark side of service quality signals: A contingency perspective}, booktitle={2018
    AMA Winter Academic Conference, New Orleans, FL}, author={Henkelmann, S. and Böhm,
    Eva and Cramer, C. and Eggert, A.}, year={2018} }'
  chicago: 'Henkelmann, S., Eva Böhm, C. Cramer, and A. Eggert. “The Bright and Dark
    Side of Service Quality Signals: A Contingency Perspective.” In <i>2018 AMA Winter
    Academic Conference, New Orleans, FL</i>, 2018.'
  ieee: 'S. Henkelmann, E. Böhm, C. Cramer, and A. Eggert, “The bright and dark side
    of service quality signals: A contingency perspective,” presented at the 2018
    AMA Winter Academic Conference, New Orleans, FL, 2018.'
  mla: 'Henkelmann, S., et al. “The Bright and Dark Side of Service Quality Signals:
    A Contingency Perspective.” <i>2018 AMA Winter Academic Conference, New Orleans,
    FL</i>, 2018.'
  short: 'S. Henkelmann, E. Böhm, C. Cramer, A. Eggert, in: 2018 AMA Winter Academic
    Conference, New Orleans, FL, 2018.'
conference:
  location: New Orleans, FL
  name: 2018 AMA Winter Academic Conference
date_created: 2023-08-25T08:52:20Z
date_updated: 2023-08-25T10:06:42Z
department:
- _id: '785'
language:
- iso: eng
publication: 2018 AMA Winter Academic Conference, New Orleans, FL
publication_status: published
status: public
title: 'The bright and dark side of service quality signals: A contingency perspective'
type: conference
user_id: '49063'
year: '2018'
...
---
_id: '46677'
author:
- first_name: A.
  full_name: Salonen, A.
  last_name: Salonen
- first_name: H.
  full_name: Terho, H.
  last_name: Terho
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: R.
  full_name: Rajala, R.
  last_name: Rajala
- first_name: A.
  full_name: Virtanen, A.
  last_name: Virtanen
citation:
  ama: 'Salonen A, Terho H, Böhm E, Rajala R, Virtanen A. How to transform a product-focused
    salesforce to solution sales? In: <i>47rd EMAC Annual Conference, Glasgow, UK</i>.
    ; 2018.'
  apa: Salonen, A., Terho, H., Böhm, E., Rajala, R., &#38; Virtanen, A. (2018). How
    to transform a product-focused salesforce to solution sales? <i>47rd EMAC Annual
    Conference, Glasgow, UK</i>. 47rd EMAC Annual Conference, Glasgow, UK.
  bibtex: '@inproceedings{Salonen_Terho_Böhm_Rajala_Virtanen_2018, title={How to transform
    a product-focused salesforce to solution sales?}, booktitle={47rd EMAC Annual
    Conference, Glasgow, UK}, author={Salonen, A. and Terho, H. and Böhm, Eva and
    Rajala, R. and Virtanen, A.}, year={2018} }'
  chicago: Salonen, A., H. Terho, Eva Böhm, R. Rajala, and A. Virtanen. “How to Transform
    a Product-Focused Salesforce to Solution Sales?” In <i>47rd EMAC Annual Conference,
    Glasgow, UK</i>, 2018.
  ieee: A. Salonen, H. Terho, E. Böhm, R. Rajala, and A. Virtanen, “How to transform
    a product-focused salesforce to solution sales?,” presented at the 47rd EMAC Annual
    Conference, Glasgow, UK, 2018.
  mla: Salonen, A., et al. “How to Transform a Product-Focused Salesforce to Solution
    Sales?” <i>47rd EMAC Annual Conference, Glasgow, UK</i>, 2018.
  short: 'A. Salonen, H. Terho, E. Böhm, R. Rajala, A. Virtanen, in: 47rd EMAC Annual
    Conference, Glasgow, UK, 2018.'
conference:
  location: Glasgow, UK
  name: 47rd EMAC Annual Conference
date_created: 2023-08-25T08:51:12Z
date_updated: 2023-08-25T10:06:49Z
department:
- _id: '785'
language:
- iso: eng
publication: 47rd EMAC Annual Conference, Glasgow, UK
publication_status: published
status: public
title: How to transform a product-focused salesforce to solution sales?
type: conference
user_id: '49063'
year: '2018'
...
---
_id: '46676'
author:
- first_name: A.
  full_name: Salonen, A.
  last_name: Salonen
- first_name: H.
  full_name: Terho, H.
  last_name: Terho
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: R.
  full_name: Rajala, R.
  last_name: Rajala
- first_name: A.
  full_name: Virtanen, A.
  last_name: Virtanen
citation:
  ama: 'Salonen A, Terho H, Böhm E, Rajala R, Virtanen A. Engaging a product-oriented
    salesforce in solution sales. In: <i>ISBM 2018 Academic Conference, Cambridge,
    MA</i>. ; 2018.'
  apa: Salonen, A., Terho, H., Böhm, E., Rajala, R., &#38; Virtanen, A. (2018). Engaging
    a product-oriented salesforce in solution sales. <i>ISBM 2018 Academic Conference,
    Cambridge, MA</i>. ISBM 2018 Academic Conference, Cambridge, MA.
  bibtex: '@inproceedings{Salonen_Terho_Böhm_Rajala_Virtanen_2018, title={Engaging
    a product-oriented salesforce in solution sales}, booktitle={ISBM 2018 Academic
    Conference, Cambridge, MA}, author={Salonen, A. and Terho, H. and Böhm, Eva and
    Rajala, R. and Virtanen, A.}, year={2018} }'
  chicago: Salonen, A., H. Terho, Eva Böhm, R. Rajala, and A. Virtanen. “Engaging
    a Product-Oriented Salesforce in Solution Sales.” In <i>ISBM 2018 Academic Conference,
    Cambridge, MA</i>, 2018.
  ieee: A. Salonen, H. Terho, E. Böhm, R. Rajala, and A. Virtanen, “Engaging a product-oriented
    salesforce in solution sales,” presented at the ISBM 2018 Academic Conference,
    Cambridge, MA, 2018.
  mla: Salonen, A., et al. “Engaging a Product-Oriented Salesforce in Solution Sales.”
    <i>ISBM 2018 Academic Conference, Cambridge, MA</i>, 2018.
  short: 'A. Salonen, H. Terho, E. Böhm, R. Rajala, A. Virtanen, in: ISBM 2018 Academic
    Conference, Cambridge, MA, 2018.'
conference:
  location: Cambridge, MA
  name: ISBM 2018 Academic Conference
date_created: 2023-08-25T08:50:00Z
date_updated: 2023-08-25T10:10:35Z
department:
- _id: '785'
language:
- iso: eng
publication: ISBM 2018 Academic Conference, Cambridge, MA
publication_status: published
status: public
title: Engaging a product-oriented salesforce in solution sales
type: conference
user_id: '49063'
year: '2018'
...
---
_id: '41340'
author:
- first_name: Ina
  full_name: Garnefeld, Ina
  last_name: Garnefeld
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: Lena
  full_name: Klimke, Lena
  last_name: Klimke
- first_name: Andrea
  full_name: Oestreich, Andrea
  last_name: Oestreich
citation:
  ama: 'Garnefeld I, Böhm E, Klimke L, Oestreich A. I thought it was over, but now
    it is back: customer reactions to ex post time extensions of sales promotions.
    <i>Journal of the Academy of Marketing Science</i>. 2018;46(6):1133-1147. doi:<a
    href="https://doi.org/10.1007/s11747-018-0600-y">10.1007/s11747-018-0600-y</a>'
  apa: 'Garnefeld, I., Böhm, E., Klimke, L., &#38; Oestreich, A. (2018). I thought
    it was over, but now it is back: customer reactions to ex post time extensions
    of sales promotions. <i>Journal of the Academy of Marketing Science</i>, <i>46</i>(6),
    1133–1147. <a href="https://doi.org/10.1007/s11747-018-0600-y">https://doi.org/10.1007/s11747-018-0600-y</a>'
  bibtex: '@article{Garnefeld_Böhm_Klimke_Oestreich_2018, title={I thought it was
    over, but now it is back: customer reactions to ex post time extensions of sales
    promotions}, volume={46}, DOI={<a href="https://doi.org/10.1007/s11747-018-0600-y">10.1007/s11747-018-0600-y</a>},
    number={6}, journal={Journal of the Academy of Marketing Science}, publisher={Springer
    Science and Business Media LLC}, author={Garnefeld, Ina and Böhm, Eva and Klimke,
    Lena and Oestreich, Andrea}, year={2018}, pages={1133–1147} }'
  chicago: 'Garnefeld, Ina, Eva Böhm, Lena Klimke, and Andrea Oestreich. “I Thought
    It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions
    of Sales Promotions.” <i>Journal of the Academy of Marketing Science</i> 46, no.
    6 (2018): 1133–47. <a href="https://doi.org/10.1007/s11747-018-0600-y">https://doi.org/10.1007/s11747-018-0600-y</a>.'
  ieee: 'I. Garnefeld, E. Böhm, L. Klimke, and A. Oestreich, “I thought it was over,
    but now it is back: customer reactions to ex post time extensions of sales promotions,”
    <i>Journal of the Academy of Marketing Science</i>, vol. 46, no. 6, pp. 1133–1147,
    2018, doi: <a href="https://doi.org/10.1007/s11747-018-0600-y">10.1007/s11747-018-0600-y</a>.'
  mla: 'Garnefeld, Ina, et al. “I Thought It Was over, but Now It Is Back: Customer
    Reactions to Ex Post Time Extensions of Sales Promotions.” <i>Journal of the Academy
    of Marketing Science</i>, vol. 46, no. 6, Springer Science and Business Media
    LLC, 2018, pp. 1133–47, doi:<a href="https://doi.org/10.1007/s11747-018-0600-y">10.1007/s11747-018-0600-y</a>.'
  short: I. Garnefeld, E. Böhm, L. Klimke, A. Oestreich, Journal of the Academy of
    Marketing Science 46 (2018) 1133–1147.
date_created: 2023-02-01T08:30:59Z
date_updated: 2023-09-01T10:17:15Z
department:
- _id: '785'
doi: 10.1007/s11747-018-0600-y
intvolume: '        46'
issue: '6'
keyword:
- Marketing
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
page: 1133-1147
publication: Journal of the Academy of Marketing Science
publication_identifier:
  issn:
  - 0092-0703
  - 1552-7824
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'I thought it was over, but now it is back: customer reactions to ex post time
  extensions of sales promotions'
type: journal_article
user_id: '49063'
volume: 46
year: '2018'
...
---
_id: '45731'
author:
- first_name: Lena
  full_name: Steinhoff, Lena
  id: '4336'
  last_name: Steinhoff
- first_name: Carina
  full_name: Witte, Carina
  id: '23755'
  last_name: Witte
- first_name: Andreas
  full_name: Eggert, Andreas
  last_name: Eggert
citation:
  ama: 'Steinhoff L, Witte C, Eggert A. Mixed Effects of Company-Initiated Customer
    Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement.
    <i>Journal of Service Management Research</i>. 2018;2(2):22-35. doi:<a href="http://dx.doi.org/10.15358/2511-8676-2018-2-22">http://dx.doi.org/10.15358/2511-8676-2018-2-22</a>'
  apa: 'Steinhoff, L., Witte, C., &#38; Eggert, A. (2018). Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
    Involvement. <i>Journal of Service Management Research</i>, <i>2</i>(2), 22–35.
    <a href="http://dx.doi.org/10.15358/2511-8676-2018-2-22">http://dx.doi.org/10.15358/2511-8676-2018-2-22</a>'
  bibtex: '@article{Steinhoff_Witte_Eggert_2018, title={Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
    Involvement}, volume={2}, DOI={<a href="http://dx.doi.org/10.15358/2511-8676-2018-2-22">http://dx.doi.org/10.15358/2511-8676-2018-2-22</a>},
    number={2}, journal={Journal of Service Management Research}, author={Steinhoff,
    Lena and Witte, Carina and Eggert, Andreas}, year={2018}, pages={22–35} }'
  chicago: 'Steinhoff, Lena, Carina Witte, and Andreas Eggert. “Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
    Involvement.” <i>Journal of Service Management Research</i> 2, no. 2 (2018): 22–35.
    <a href="http://dx.doi.org/10.15358/2511-8676-2018-2-22">http://dx.doi.org/10.15358/2511-8676-2018-2-22</a>.'
  ieee: 'L. Steinhoff, C. Witte, and A. Eggert, “Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty: The Contingency Role of Service Category
    Involvement,” <i>Journal of Service Management Research</i>, vol. 2, no. 2, pp.
    22–35, 2018, doi: <a href="http://dx.doi.org/10.15358/2511-8676-2018-2-22">http://dx.doi.org/10.15358/2511-8676-2018-2-22</a>.'
  mla: 'Steinhoff, Lena, et al. “Mixed Effects of Company-Initiated Customer Engagement
    on Customer Loyalty: The Contingency Role of Service Category Involvement.” <i>Journal
    of Service Management Research</i>, vol. 2, no. 2, 2018, pp. 22–35, doi:<a href="http://dx.doi.org/10.15358/2511-8676-2018-2-22">http://dx.doi.org/10.15358/2511-8676-2018-2-22</a>.'
  short: L. Steinhoff, C. Witte, A. Eggert, Journal of Service Management Research
    2 (2018) 22–35.
date_created: 2023-06-22T16:44:21Z
date_updated: 2024-11-08T10:44:06Z
department:
- _id: '733'
doi: http://dx.doi.org/10.15358/2511-8676-2018-2-22
intvolume: '         2'
issue: '2'
language:
- iso: eng
page: 22-35
publication: Journal of Service Management Research
publication_status: published
status: public
title: 'Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty:
  The Contingency Role of Service Category Involvement'
type: journal_article
user_id: '4336'
volume: 2
year: '2018'
...
---
_id: '45745'
author:
- first_name: Lena
  full_name: Steinhoff, Lena
  id: '4336'
  last_name: Steinhoff
- first_name: M.
  full_name: Zondag, M.
  last_name: Zondag
citation:
  ama: 'Steinhoff L, Zondag M. Enhancing Loyalty Program Effectiveness by Engaging
    Members along the Customer Journey. In: <i>2018 AMA Winter Academic Conference
    Proceedings, New Orleans</i>. ; 2018.'
  apa: Steinhoff, L., &#38; Zondag, M. (2018). Enhancing Loyalty Program Effectiveness
    by Engaging Members along the Customer Journey. <i>2018 AMA Winter Academic Conference
    Proceedings, New Orleans</i>. 2018 Winter AMA Conference Proceedings, New Orleans.
  bibtex: '@inproceedings{Steinhoff_Zondag_2018, title={Enhancing Loyalty Program
    Effectiveness by Engaging Members along the Customer Journey}, booktitle={2018
    AMA Winter Academic Conference Proceedings, New Orleans}, author={Steinhoff, Lena
    and Zondag, M.}, year={2018} }'
  chicago: Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness
    by Engaging Members along the Customer Journey.” In <i>2018 AMA Winter Academic
    Conference Proceedings, New Orleans</i>, 2018.
  ieee: L. Steinhoff and M. Zondag, “Enhancing Loyalty Program Effectiveness by Engaging
    Members along the Customer Journey,” presented at the 2018 Winter AMA Conference
    Proceedings, New Orleans, 2018.
  mla: Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by
    Engaging Members along the Customer Journey.” <i>2018 AMA Winter Academic Conference
    Proceedings, New Orleans</i>, 2018.
  short: 'L. Steinhoff, M. Zondag, in: 2018 AMA Winter Academic Conference Proceedings,
    New Orleans, 2018.'
conference:
  location: New Orleans
  name: 2018 Winter AMA Conference Proceedings
date_created: 2023-06-22T17:01:07Z
date_updated: 2026-01-13T09:29:00Z
department:
- _id: '733'
language:
- iso: eng
publication: 2018 AMA Winter Academic Conference Proceedings, New Orleans
publication_status: published
status: public
title: Enhancing Loyalty Program Effectiveness by Engaging Members along the Customer
  Journey
type: conference
user_id: '102525'
year: '2018'
...
---
_id: '45744'
author:
- first_name: Andreas
  full_name: Eggert, Andreas
  last_name: Eggert
- first_name: Lena
  full_name: Steinhoff, Lena
  id: '4336'
  last_name: Steinhoff
- first_name: Carina
  full_name: Witte, Carina
  id: '23755'
  last_name: Witte
citation:
  ama: 'Eggert A, Steinhoff L, Witte C. Are Gift Purchases an Effective Driver of
    Customer Loyalty? In: <i>2018 AMA Winter Academic Conference Proceedings, New
    Orleans</i>. ; 2018.'
  apa: Eggert, A., Steinhoff, L., &#38; Witte, C. (2018). Are Gift Purchases an Effective
    Driver of Customer Loyalty? <i>2018 AMA Winter Academic Conference Proceedings,
    New Orleans</i>. 2018 Winter AMA Conference Proceedings, New Orleans.
  bibtex: '@inproceedings{Eggert_Steinhoff_Witte_2018, title={Are Gift Purchases an
    Effective Driver of Customer Loyalty?}, booktitle={2018 AMA Winter Academic Conference
    Proceedings, New Orleans}, author={Eggert, Andreas and Steinhoff, Lena and Witte,
    Carina}, year={2018} }'
  chicago: Eggert, Andreas, Lena Steinhoff, and Carina Witte. “Are Gift Purchases
    an Effective Driver of Customer Loyalty?” In <i>2018 AMA Winter Academic Conference
    Proceedings, New Orleans</i>, 2018.
  ieee: A. Eggert, L. Steinhoff, and C. Witte, “Are Gift Purchases an Effective Driver
    of Customer Loyalty?,” presented at the 2018 Winter AMA Conference Proceedings,
    New Orleans, 2018.
  mla: Eggert, Andreas, et al. “Are Gift Purchases an Effective Driver of Customer
    Loyalty?” <i>2018 AMA Winter Academic Conference Proceedings, New Orleans</i>,
    2018.
  short: 'A. Eggert, L. Steinhoff, C. Witte, in: 2018 AMA Winter Academic Conference
    Proceedings, New Orleans, 2018.'
conference:
  location: New Orleans
  name: 2018 Winter AMA Conference Proceedings
date_created: 2023-06-22T17:00:18Z
date_updated: 2026-01-13T09:29:33Z
department:
- _id: '733'
language:
- iso: eng
publication: 2018 AMA Winter Academic Conference Proceedings, New Orleans
publication_status: published
status: public
title: Are Gift Purchases an Effective Driver of Customer Loyalty?
type: conference
user_id: '102525'
year: '2018'
...
---
_id: '24378'
author:
- first_name: Benjamin
  full_name: Krebs, Benjamin
  id: '49220'
  last_name: Krebs
- first_name: Marius
  full_name: Wehner, Marius
  last_name: Wehner
- first_name: Rüdiger
  full_name: Kabst, Rüdiger
  id: '42362'
  last_name: Kabst
citation:
  ama: Krebs B, Wehner M, Kabst R. Wer hat hier das Sagen? <i>Personalmagazin</i>.
    2017;2:20-23.
  apa: Krebs, B., Wehner, M., &#38; Kabst, R. (2017). Wer hat hier das Sagen? <i>Personalmagazin</i>,
    <i>2</i>, 20–23.
  bibtex: '@article{Krebs_Wehner_Kabst_2017, title={Wer hat hier das Sagen?}, volume={2},
    journal={Personalmagazin}, author={Krebs, Benjamin and Wehner, Marius and Kabst,
    Rüdiger}, year={2017}, pages={20–23} }'
  chicago: 'Krebs, Benjamin, Marius Wehner, and Rüdiger Kabst. “Wer Hat Hier Das Sagen?”
    <i>Personalmagazin</i> 2 (2017): 20–23.'
  ieee: B. Krebs, M. Wehner, and R. Kabst, “Wer hat hier das Sagen?,” <i>Personalmagazin</i>,
    vol. 2, pp. 20–23, 2017.
  mla: Krebs, Benjamin, et al. “Wer Hat Hier Das Sagen?” <i>Personalmagazin</i>, vol.
    2, 2017, pp. 20–23.
  short: B. Krebs, M. Wehner, R. Kabst, Personalmagazin 2 (2017) 20–23.
date_created: 2021-09-14T11:24:41Z
date_updated: 2022-01-06T06:56:19Z
department:
- _id: '178'
intvolume: '         2'
language:
- iso: eng
page: 20-23
publication: Personalmagazin
status: public
title: Wer hat hier das Sagen?
type: journal_article
user_id: '49220'
volume: 2
year: '2017'
...
---
_id: '24379'
author:
- first_name: Benjamin
  full_name: Krebs, Benjamin
  id: '49220'
  last_name: Krebs
- first_name: Marius
  full_name: Wehner, Marius
  last_name: Wehner
- first_name: Rüdiger
  full_name: Kabst, Rüdiger
  last_name: Kabst
citation:
  ama: Krebs B, Wehner M, Kabst R. Nordeuropa hat´s nicht nötig. <i>Personalmagazin</i>.
    2017;2:24-25.
  apa: Krebs, B., Wehner, M., &#38; Kabst, R. (2017). Nordeuropa hat´s nicht nötig.
    <i>Personalmagazin</i>, <i>2</i>, 24–25.
  bibtex: '@article{Krebs_Wehner_Kabst_2017, title={Nordeuropa hat´s nicht nötig},
    volume={2}, journal={Personalmagazin}, author={Krebs, Benjamin and Wehner, Marius
    and Kabst, Rüdiger}, year={2017}, pages={24–25} }'
  chicago: 'Krebs, Benjamin, Marius Wehner, and Rüdiger Kabst. “Nordeuropa Hat´s Nicht
    Nötig.” <i>Personalmagazin</i> 2 (2017): 24–25.'
  ieee: B. Krebs, M. Wehner, and R. Kabst, “Nordeuropa hat´s nicht nötig,” <i>Personalmagazin</i>,
    vol. 2, pp. 24–25, 2017.
  mla: Krebs, Benjamin, et al. “Nordeuropa Hat´s Nicht Nötig.” <i>Personalmagazin</i>,
    vol. 2, 2017, pp. 24–25.
  short: B. Krebs, M. Wehner, R. Kabst, Personalmagazin 2 (2017) 24–25.
date_created: 2021-09-14T11:25:37Z
date_updated: 2022-01-06T06:56:19Z
department:
- _id: '178'
intvolume: '         2'
language:
- iso: eng
page: 24-25
publication: Personalmagazin
status: public
title: Nordeuropa hat´s nicht nötig
type: journal_article
user_id: '49220'
volume: 2
year: '2017'
...
---
_id: '24380'
author:
- first_name: Hannah
  full_name: Rauterberg, Hannah
  last_name: Rauterberg
- first_name: Benjamin
  full_name: Krebs, Benjamin
  id: '49220'
  last_name: Krebs
citation:
  ama: Rauterberg H, Krebs B. Cranet Survey 2015/2016 - Stand der HR-Digitalisierung.
    <i>Personalführung</i>. 2017;5:28-33.
  apa: Rauterberg, H., &#38; Krebs, B. (2017). Cranet Survey 2015/2016 - Stand der
    HR-Digitalisierung. <i>Personalführung</i>, <i>5</i>, 28–33.
  bibtex: '@article{Rauterberg_Krebs_2017, title={Cranet Survey 2015/2016 - Stand
    der HR-Digitalisierung.}, volume={5}, journal={Personalführung}, author={Rauterberg,
    Hannah and Krebs, Benjamin}, year={2017}, pages={28–33} }'
  chicago: 'Rauterberg, Hannah, and Benjamin Krebs. “Cranet Survey 2015/2016 - Stand
    Der HR-Digitalisierung.” <i>Personalführung</i> 5 (2017): 28–33.'
  ieee: H. Rauterberg and B. Krebs, “Cranet Survey 2015/2016 - Stand der HR-Digitalisierung.,”
    <i>Personalführung</i>, vol. 5, pp. 28–33, 2017.
  mla: Rauterberg, Hannah, and Benjamin Krebs. “Cranet Survey 2015/2016 - Stand Der
    HR-Digitalisierung.” <i>Personalführung</i>, vol. 5, 2017, pp. 28–33.
  short: H. Rauterberg, B. Krebs, Personalführung 5 (2017) 28–33.
date_created: 2021-09-14T11:26:50Z
date_updated: 2022-01-06T06:56:19Z
department:
- _id: '178'
intvolume: '         5'
language:
- iso: eng
page: 28-33
publication: Personalführung
status: public
title: Cranet Survey 2015/2016 - Stand der HR-Digitalisierung.
type: journal_article
user_id: '49220'
volume: 5
year: '2017'
...
---
_id: '3307'
author:
- first_name: Bernd
  full_name: Frick, Bernd
  last_name: Frick
- first_name: Daniel
  full_name: Kaimann, Daniel
  id: '18949'
  last_name: Kaimann
citation:
  ama: Frick B, Kaimann D. The impact of customer reviews and advertisement efforts
    on the performance of experience goods in electronic markets. <i>Applied Economics
    Letters</i>. 2017;24(17):1237-1240. doi:<a href="https://doi.org/10.1080/13504851.2016.1270399">10.1080/13504851.2016.1270399</a>
  apa: Frick, B., &#38; Kaimann, D. (2017). The impact of customer reviews and advertisement
    efforts on the performance of experience goods in electronic markets. <i>Applied
    Economics Letters</i>, <i>24</i>(17), 1237–1240. <a href="https://doi.org/10.1080/13504851.2016.1270399">https://doi.org/10.1080/13504851.2016.1270399</a>
  bibtex: '@article{Frick_Kaimann_2017, title={The impact of customer reviews and
    advertisement efforts on the performance of experience goods in electronic markets},
    volume={24}, DOI={<a href="https://doi.org/10.1080/13504851.2016.1270399">10.1080/13504851.2016.1270399</a>},
    number={17}, journal={Applied Economics Letters}, publisher={Taylor &#38; Francis},
    author={Frick, Bernd and Kaimann, Daniel}, year={2017}, pages={1237–1240} }'
  chicago: 'Frick, Bernd, and Daniel Kaimann. “The Impact of Customer Reviews and
    Advertisement Efforts on the Performance of Experience Goods in Electronic Markets.”
    <i>Applied Economics Letters</i> 24, no. 17 (2017): 1237–40. <a href="https://doi.org/10.1080/13504851.2016.1270399">https://doi.org/10.1080/13504851.2016.1270399</a>.'
  ieee: B. Frick and D. Kaimann, “The impact of customer reviews and advertisement
    efforts on the performance of experience goods in electronic markets,” <i>Applied
    Economics Letters</i>, vol. 24, no. 17, pp. 1237–1240, 2017.
  mla: Frick, Bernd, and Daniel Kaimann. “The Impact of Customer Reviews and Advertisement
    Efforts on the Performance of Experience Goods in Electronic Markets.” <i>Applied
    Economics Letters</i>, vol. 24, no. 17, Taylor &#38; Francis, 2017, pp. 1237–40,
    doi:<a href="https://doi.org/10.1080/13504851.2016.1270399">10.1080/13504851.2016.1270399</a>.
  short: B. Frick, D. Kaimann, Applied Economics Letters 24 (2017) 1237–1240.
date_created: 2018-06-22T11:25:35Z
date_updated: 2022-01-06T06:59:10Z
ddc:
- '000'
department:
- _id: '183'
doi: 10.1080/13504851.2016.1270399
file:
- access_level: closed
  content_type: application/pdf
  creator: ups
  date_created: 2018-11-02T15:37:41Z
  date_updated: 2018-11-02T15:37:41Z
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  file_name: FrickKaimann.pdf
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intvolume: '        24'
issue: '17'
language:
- iso: eng
page: 1237-1240
project:
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  name: SFB 901
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publication: Applied Economics Letters
publisher: Taylor & Francis
status: public
title: The impact of customer reviews and advertisement efforts on the performance
  of experience goods in electronic markets
type: journal_article
user_id: '477'
volume: 24
year: '2017'
...
---
_id: '3537'
author:
- first_name: Julia
  full_name: Rötzmeier-Keuper, Julia
  id: '24869'
  last_name: Rötzmeier-Keuper
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: 'Rötzmeier-Keuper J, Wünderlich N. How to Handle Dilemmas in Triadic Service
    Relationships – An Exploratory Study. In: <i>Proceedings of the 2017 Frontiers
    in Service Conference</i>. ; 2017.'
  apa: Rötzmeier-Keuper, J., &#38; Wünderlich, N. (2017). How to Handle Dilemmas in
    Triadic Service Relationships – An Exploratory Study. In <i>Proceedings of the
    2017 Frontiers in Service Conference</i>. New York City, USA.
  bibtex: '@inproceedings{Rötzmeier-Keuper_Wünderlich_2017, title={How to Handle Dilemmas
    in Triadic Service Relationships – An Exploratory Study.}, booktitle={Proceedings
    of the 2017 Frontiers in Service Conference}, author={Rötzmeier-Keuper, Julia
    and Wünderlich, Nancy}, year={2017} }'
  chicago: Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “How to Handle Dilemmas
    in Triadic Service Relationships – An Exploratory Study.” In <i>Proceedings of
    the 2017 Frontiers in Service Conference</i>, 2017.
  ieee: J. Rötzmeier-Keuper and N. Wünderlich, “How to Handle Dilemmas in Triadic
    Service Relationships – An Exploratory Study.,” in <i>Proceedings of the 2017
    Frontiers in Service Conference</i>, New York City, USA, 2017.
  mla: Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “How to Handle Dilemmas in Triadic
    Service Relationships – An Exploratory Study.” <i>Proceedings of the 2017 Frontiers
    in Service Conference</i>, 2017.
  short: 'J. Rötzmeier-Keuper, N. Wünderlich, in: Proceedings of the 2017 Frontiers
    in Service Conference, 2017.'
conference:
  location: New York City, USA
  name: Frontiers in Service Conference
date_created: 2018-07-11T07:38:23Z
date_updated: 2022-01-06T06:59:22Z
department:
- _id: '181'
language:
- iso: eng
publication: Proceedings of the 2017 Frontiers in Service Conference
status: public
title: How to Handle Dilemmas in Triadic Service Relationships – An Exploratory Study.
type: conference
user_id: '37741'
year: '2017'
...
---
_id: '115'
abstract:
- lang: eng
  text: 'Whenever customers have to decide between different instances of the same
    product, they are interested in buying the best product. In contrast, companies
    are interested in reducing the construction effort (and usually as a consequence
    thereof, the quality) to gain profit. The described setting is widely known as
    opposed preferences in quality of the product and also applies to the context
    of service-oriented computing. In general, service-oriented computing emphasizes
    the construction of large software systems out of existing services, where services
    are small and self-contained pieces of software that adhere to a specified interface.
    Several implementations of the same interface are considered as several instances
    of the same service. Thereby, customers are interested in buying the best service
    implementation for their service composition wrt. to metrics, such as costs, energy,
    memory consumption, or execution time. One way to ensure the service quality is
    to employ certificates, which can come in different kinds: Technical certificates
    proving correctness can be automatically constructed by the service provider and
    again be automatically checked by the user. Digital certificates allow proof of
    the integrity of a product. Other certificates might be rolled out if service
    providers follow a good software construction principle, which is checked in annual
    audits. Whereas all of these certificates are handled differently in service markets,
    what they have in common is that they influence the buying decisions of customers.
    In this paper, we review state-of-the-art developments in certification with respect
    to service-oriented computing. We not only discuss how certificates are constructed
    and handled in service-oriented computing but also review the effects of certificates
    on the market from an economic perspective.'
author:
- first_name: Marie-Christine
  full_name: Jakobs, Marie-Christine
  last_name: Jakobs
- first_name: Julia
  full_name: Krämer, Julia
  last_name: Krämer
- first_name: Dirk
  full_name: van Straaten, Dirk
  id: '10311'
  last_name: van Straaten
- first_name: Theodor
  full_name: Lettmann, Theodor
  id: '315'
  last_name: Lettmann
  orcid: 0000-0001-5859-2457
citation:
  ama: 'Jakobs M-C, Krämer J, van Straaten D, Lettmann T. Certiﬁcation Matters for
    Service Markets. In: Marcelo De Barros, Janusz Klink,Tadeus Uhl TP, ed. <i>The
    Ninth International Conferences on Advanced Service Computing (SERVICE COMPUTATION)</i>.
    ; 2017:7-12.'
  apa: Jakobs, M.-C., Krämer, J., van Straaten, D., &#38; Lettmann, T. (2017). Certiﬁcation
    Matters for Service Markets. In T. P. Marcelo De Barros, Janusz Klink,Tadeus Uhl
    (Ed.), <i>The Ninth International Conferences on Advanced Service Computing (SERVICE
    COMPUTATION)</i> (pp. 7–12).
  bibtex: '@inproceedings{Jakobs_Krämer_van Straaten_Lettmann_2017, title={Certiﬁcation
    Matters for Service Markets}, booktitle={The Ninth International Conferences on
    Advanced Service Computing (SERVICE COMPUTATION)}, author={Jakobs, Marie-Christine
    and Krämer, Julia and van Straaten, Dirk and Lettmann, Theodor}, editor={Marcelo
    De Barros, Janusz Klink,Tadeus Uhl, Thomas PrinzEditor}, year={2017}, pages={7–12}
    }'
  chicago: Jakobs, Marie-Christine, Julia Krämer, Dirk van Straaten, and Theodor Lettmann.
    “Certiﬁcation Matters for Service Markets.” In <i>The Ninth International Conferences
    on Advanced Service Computing (SERVICE COMPUTATION)</i>, edited by Thomas Prinz
    Marcelo De Barros, Janusz Klink,Tadeus Uhl, 7–12, 2017.
  ieee: M.-C. Jakobs, J. Krämer, D. van Straaten, and T. Lettmann, “Certiﬁcation Matters
    for Service Markets,” in <i>The Ninth International Conferences on Advanced Service
    Computing (SERVICE COMPUTATION)</i>, 2017, pp. 7–12.
  mla: Jakobs, Marie-Christine, et al. “Certiﬁcation Matters for Service Markets.”
    <i>The Ninth International Conferences on Advanced Service Computing (SERVICE
    COMPUTATION)</i>, edited by Thomas Prinz Marcelo De Barros, Janusz Klink,Tadeus
    Uhl, 2017, pp. 7–12.
  short: 'M.-C. Jakobs, J. Krämer, D. van Straaten, T. Lettmann, in: T.P. Marcelo
    De Barros, Janusz Klink,Tadeus Uhl (Ed.), The Ninth International Conferences
    on Advanced Service Computing (SERVICE COMPUTATION), 2017, pp. 7–12.'
date_created: 2017-10-17T12:41:14Z
date_updated: 2022-01-06T06:51:02Z
ddc:
- '040'
department:
- _id: '77'
- _id: '355'
- _id: '179'
editor:
- first_name: Thomas Prinz
  full_name: Marcelo De Barros, Janusz Klink,Tadeus Uhl, Thomas Prinz
  last_name: Marcelo De Barros, Janusz Klink,Tadeus Uhl
file:
- access_level: closed
  content_type: application/pdf
  creator: florida
  date_created: 2018-03-21T13:04:12Z
  date_updated: 2018-03-21T13:04:12Z
  file_id: '1564'
  file_name: 115-JakobsKraemerVanStraatenLettmann2017.pdf
  file_size: 133531
  relation: main_file
  success: 1
file_date_updated: 2018-03-21T13:04:12Z
has_accepted_license: '1'
language:
- iso: eng
page: 7-12
project:
- _id: '1'
  name: SFB 901
- _id: '10'
  name: SFB 901 - Subprojekt B2
- _id: '11'
  name: SFB 901 - Subproject B3
- _id: '12'
  name: SFB 901 - Subproject B4
- _id: '8'
  name: SFB 901 - Subproject A4
- _id: '2'
  name: SFB 901 - Project Area A
- _id: '3'
  name: SFB 901 - Project Area B
publication: The Ninth International Conferences on Advanced Service Computing (SERVICE
  COMPUTATION)
status: public
title: Certiﬁcation Matters for Service Markets
type: conference
user_id: '477'
year: '2017'
...
---
_id: '21130'
author:
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: 'Thommes K. Managementpraktiken in KMU. In: Müller D, ed. <i>Controlling Für
    Kleine Und Mittlere Unternehmen</i>. 2nd ed. Berlin, Boston: De Gruyter; 2017:367-392.
    doi:<a href="https://doi.org/10.1515/9783110517163-015">10.1515/9783110517163-015</a>'
  apa: 'Thommes, K. (2017). Managementpraktiken in KMU. In D. Müller (Ed.), <i>Controlling
    für kleine und mittlere Unternehmen</i> (2nd ed., pp. 367–392). Berlin, Boston:
    De Gruyter. <a href="https://doi.org/10.1515/9783110517163-015">https://doi.org/10.1515/9783110517163-015</a>'
  bibtex: '@inbook{Thommes_2017, place={Berlin, Boston}, edition={2}, title={Managementpraktiken
    in KMU}, DOI={<a href="https://doi.org/10.1515/9783110517163-015">10.1515/9783110517163-015</a>},
    booktitle={Controlling für kleine und mittlere Unternehmen}, publisher={De Gruyter},
    author={Thommes, Kirsten}, editor={Müller, DavidEditor}, year={2017}, pages={367–392}
    }'
  chicago: 'Thommes, Kirsten. “Managementpraktiken in KMU.” In <i>Controlling Für
    Kleine Und Mittlere Unternehmen</i>, edited by David Müller, 2nd ed., 367–92.
    Berlin, Boston: De Gruyter, 2017. <a href="https://doi.org/10.1515/9783110517163-015">https://doi.org/10.1515/9783110517163-015</a>.'
  ieee: 'K. Thommes, “Managementpraktiken in KMU,” in <i>Controlling für kleine und
    mittlere Unternehmen</i>, 2nd ed., D. Müller, Ed. Berlin, Boston: De Gruyter,
    2017, pp. 367–392.'
  mla: Thommes, Kirsten. “Managementpraktiken in KMU.” <i>Controlling Für Kleine Und
    Mittlere Unternehmen</i>, edited by David Müller, 2nd ed., De Gruyter, 2017, pp.
    367–92, doi:<a href="https://doi.org/10.1515/9783110517163-015">10.1515/9783110517163-015</a>.
  short: 'K. Thommes, in: D. Müller (Ed.), Controlling Für Kleine Und Mittlere Unternehmen,
    2nd ed., De Gruyter, Berlin, Boston, 2017, pp. 367–392.'
date_created: 2021-02-03T07:47:04Z
date_updated: 2022-01-06T06:54:46Z
department:
- _id: '178'
doi: 10.1515/9783110517163-015
edition: '2'
editor:
- first_name: David
  full_name: Müller, David
  last_name: Müller
language:
- iso: eng
page: 367-392
place: Berlin, Boston
publication: Controlling für kleine und mittlere Unternehmen
publication_identifier:
  isbn:
  - '9783110517163'
publication_status: published
publisher: De Gruyter
status: public
title: Managementpraktiken in KMU
type: book_chapter
user_id: '49071'
year: '2017'
...
---
_id: '20493'
author:
- first_name: Benjamin Philipp
  full_name: Krebs, Benjamin Philipp
  last_name: Krebs
citation:
  ama: 'Krebs BP. Talent management and workforce performance: The too-much-potential-talent-effect.
    . In: ; 2017.'
  apa: 'Krebs, B. P. (2017). <i>Talent management and workforce performance: The too-much-potential-talent-effect.
    </i>. Academy of Management Annual Meeting , Atlanta, USA.'
  bibtex: '@inproceedings{Krebs_2017, title={Talent management and workforce performance:
    The too-much-potential-talent-effect. }, author={Krebs, Benjamin Philipp}, year={2017}
    }'
  chicago: 'Krebs, Benjamin Philipp. “Talent Management and Workforce Performance:
    The Too-Much-Potential-Talent-Effect. ,” 2017.'
  ieee: 'B. P. Krebs, “Talent management and workforce performance: The too-much-potential-talent-effect.
    ,” presented at the Academy of Management Annual Meeting , Atlanta, USA, 2017.'
  mla: 'Krebs, Benjamin Philipp. <i>Talent Management and Workforce Performance: The
    Too-Much-Potential-Talent-Effect. </i>. 2017.'
  short: 'B.P. Krebs, in: 2017.'
conference:
  end_date: 2017-08-08
  location: Atlanta, USA
  name: 'Academy of Management Annual Meeting '
  start_date: 2017-08-04
date_created: 2020-11-24T12:03:17Z
date_updated: 2022-01-06T06:54:27Z
department:
- _id: '178'
language:
- iso: eng
status: public
title: 'Talent management and workforce performance: The too-much-potential-talent-effect. '
type: conference
user_id: '63338'
year: '2017'
...
