---
_id: '4843'
author:
- first_name: Michael
  full_name: Steiner, Michael
  last_name: Steiner
- first_name: Nico
  full_name: Wiegand, Nico
  last_name: Wiegand
- first_name: Andreas
  full_name: Eggert, Andreas
  last_name: Eggert
- first_name: Klaus
  full_name: Backhaus, Klaus
  last_name: Backhaus
citation:
  ama: 'Steiner M, Wiegand N, Eggert A, Backhaus K. Platform adoption in system markets:
    The roles of preference heterogeneity and consumer expectations. <i>International
    Journal of Research in Marketing</i>. 2016;(2):276--296.'
  apa: 'Steiner, M., Wiegand, N., Eggert, A., &#38; Backhaus, K. (2016). Platform
    adoption in system markets: The roles of preference heterogeneity and consumer
    expectations. <i>International Journal of Research in Marketing</i>, (2), 276--296.'
  bibtex: '@article{Steiner_Wiegand_Eggert_Backhaus_2016, title={Platform adoption
    in system markets: The roles of preference heterogeneity and consumer expectations},
    number={2}, journal={International Journal of Research in Marketing}, author={Steiner,
    Michael and Wiegand, Nico and Eggert, Andreas and Backhaus, Klaus}, year={2016},
    pages={276--296} }'
  chicago: 'Steiner, Michael, Nico Wiegand, Andreas Eggert, and Klaus Backhaus. “Platform
    Adoption in System Markets: The Roles of Preference Heterogeneity and Consumer
    Expectations.” <i>International Journal of Research in Marketing</i>, no. 2 (2016):
    276--296.'
  ieee: 'M. Steiner, N. Wiegand, A. Eggert, and K. Backhaus, “Platform adoption in
    system markets: The roles of preference heterogeneity and consumer expectations,”
    <i>International Journal of Research in Marketing</i>, no. 2, pp. 276--296, 2016.'
  mla: 'Steiner, Michael, et al. “Platform Adoption in System Markets: The Roles of
    Preference Heterogeneity and Consumer Expectations.” <i>International Journal
    of Research in Marketing</i>, no. 2, 2016, pp. 276--296.'
  short: M. Steiner, N. Wiegand, A. Eggert, K. Backhaus, International Journal of
    Research in Marketing (2016) 276--296.
date_created: 2018-10-25T08:27:48Z
date_updated: 2022-01-06T07:01:27Z
department:
- _id: '180'
issue: '2'
page: 276--296
publication: International Journal of Research in Marketing
status: public
title: 'Platform adoption in system markets: The roles of preference heterogeneity
  and consumer expectations'
type: journal_article
user_id: '57352'
year: '2016'
...
---
_id: '4845'
author:
- first_name: Stephan M
  full_name: Wagner, Stephan M
  last_name: Wagner
- first_name: Andreas
  full_name: Eggert, Andreas
  last_name: Eggert
citation:
  ama: 'Wagner SM, Eggert A. Co-management of purchasing and marketing: Why, when
    and how? <i>Industrial Marketing Management</i>. 2016:27--36.'
  apa: 'Wagner, S. M., &#38; Eggert, A. (2016). Co-management of purchasing and marketing:
    Why, when and how? <i>Industrial Marketing Management</i>, 27--36.'
  bibtex: '@article{Wagner_Eggert_2016, title={Co-management of purchasing and marketing:
    Why, when and how?}, journal={Industrial Marketing Management}, author={Wagner,
    Stephan M and Eggert, Andreas}, year={2016}, pages={27--36} }'
  chicago: 'Wagner, Stephan M, and Andreas Eggert. “Co-Management of Purchasing and
    Marketing: Why, When and How?” <i>Industrial Marketing Management</i>, 2016, 27--36.'
  ieee: 'S. M. Wagner and A. Eggert, “Co-management of purchasing and marketing: Why,
    when and how?,” <i>Industrial Marketing Management</i>, pp. 27--36, 2016.'
  mla: 'Wagner, Stephan M., and Andreas Eggert. “Co-Management of Purchasing and Marketing:
    Why, When and How?” <i>Industrial Marketing Management</i>, 2016, pp. 27--36.'
  short: S.M. Wagner, A. Eggert, Industrial Marketing Management (2016) 27--36.
date_created: 2018-10-25T08:49:39Z
date_updated: 2022-01-06T07:01:27Z
department:
- _id: '180'
page: 27--36
publication: Industrial Marketing Management
status: public
title: 'Co-management of purchasing and marketing: Why, when and how?'
type: journal_article
user_id: '57352'
year: '2016'
...
---
_id: '4870'
author:
- first_name: René
  full_name: Fahr, René
  last_name: Fahr
citation:
  ama: 'Fahr R. Verantwortung macht Sinn: Corporate Social Responsibility. <i>Personnel
    Quarterly Vol 4</i>. 2016.'
  apa: 'Fahr, R. (2016). Verantwortung macht Sinn: Corporate Social Responsibility.
    <i>Personnel Quarterly Vol. 4</i>.'
  bibtex: '@article{Fahr_2016, title={Verantwortung macht Sinn: Corporate Social Responsibility},
    journal={Personnel Quarterly Vol. 4}, author={Fahr, René}, year={2016} }'
  chicago: 'Fahr, René. “Verantwortung Macht Sinn: Corporate Social Responsibility.”
    <i>Personnel Quarterly Vol. 4</i>, 2016.'
  ieee: 'R. Fahr, “Verantwortung macht Sinn: Corporate Social Responsibility,” <i>Personnel
    Quarterly Vol. 4</i>, 2016.'
  mla: 'Fahr, René. “Verantwortung Macht Sinn: Corporate Social Responsibility.” <i>Personnel
    Quarterly Vol. 4</i>, 2016.'
  short: R. Fahr, Personnel Quarterly Vol. 4 (2016).
date_created: 2018-10-26T06:44:26Z
date_updated: 2022-01-06T07:01:28Z
department:
- _id: '178'
- _id: '179'
publication: Personnel Quarterly Vol. 4
status: public
title: 'Verantwortung macht Sinn: Corporate Social Responsibility'
type: journal_article
user_id: '69384'
year: '2016'
...
---
_id: '4951'
abstract:
- lang: eng
  text: Despite the rapid growth and potential of technology-based services, managers'
    greatest challenges are gaining customer acceptance and increasing usage of these
    new innovative services. In the B2C field, studies of self-service technology
    show that perceived risk is an important factor influencing the use of service
    technology. Though prior research explores different risk types that emerge in
    consumer settings, risk perception in the B2B setting lacks a detailed examination
    of different risk types influencing technology-based service adoption. Data from
    49 qualitative interviews with providers and customers in two different B2B industries
    inform this study. The findings emphasize the importance of functional and financial
    risks in a B2B context and show that business customers' personal and psychological
    fears hinder their use of technology-based services. Results highlight differences
    in risk perception and evaluation between customers and providers.
article_type: original
author:
- first_name: Stefanie
  full_name: Paluch, Stefanie
  last_name: Paluch
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: Paluch S, Wünderlich N. Contrasting Risk Perceptions of Technology-Based Service
    Innovations in Inter-Organizational Settings. <i>Journal of business Research</i>.
    2016;69(7):2424--2431.
  apa: Paluch, S., &#38; Wünderlich, N. (2016). Contrasting Risk Perceptions of Technology-Based
    Service Innovations in Inter-Organizational Settings. <i>Journal of Business Research</i>,
    <i>69</i>(7), 2424--2431.
  bibtex: '@article{Paluch_Wünderlich_2016, title={Contrasting Risk Perceptions of
    Technology-Based Service Innovations in Inter-Organizational Settings.}, volume={69},
    number={7}, journal={Journal of business Research}, publisher={Elsevier}, author={Paluch,
    Stefanie and Wünderlich, Nancy}, year={2016}, pages={2424--2431} }'
  chicago: 'Paluch, Stefanie, and Nancy Wünderlich. “Contrasting Risk Perceptions
    of Technology-Based Service Innovations in Inter-Organizational Settings.” <i>Journal
    of Business Research</i> 69, no. 7 (2016): 2424--2431.'
  ieee: S. Paluch and N. Wünderlich, “Contrasting Risk Perceptions of Technology-Based
    Service Innovations in Inter-Organizational Settings.,” <i>Journal of business
    Research</i>, vol. 69, no. 7, pp. 2424--2431, 2016.
  mla: Paluch, Stefanie, and Nancy Wünderlich. “Contrasting Risk Perceptions of Technology-Based
    Service Innovations in Inter-Organizational Settings.” <i>Journal of Business
    Research</i>, vol. 69, no. 7, Elsevier, 2016, pp. 2424--2431.
  short: S. Paluch, N. Wünderlich, Journal of Business Research 69 (2016) 2424--2431.
date_created: 2018-10-26T10:20:07Z
date_updated: 2022-01-06T07:01:30Z
department:
- _id: '178'
- _id: '181'
intvolume: '        69'
issue: '7'
keyword:
- Risk perception
- Technology-based service innovations
- Business-to-business context
- Interview study
- Risk categories
- Smart service
language:
- iso: eng
page: 2424--2431
publication: Journal of business Research
publication_status: published
publisher: Elsevier
status: public
title: Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational
  Settings.
type: journal_article
user_id: '37741'
volume: 69
year: '2016'
...
---
_id: '4967'
author:
- first_name: Marieke
  full_name: Born, Marieke
  last_name: Born
- first_name: Agnes
  full_name: Akkerman, Agnes
  last_name: Akkerman
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: 'Born M, Akkerman A, Thommes K. Peer influence on protest participation: Communication
    and trust between co-workers as inhibitors or facilitators of mobilization. <i>Social
    science research</i>. 2016:58--72.'
  apa: 'Born, M., Akkerman, A., &#38; Thommes, K. (2016). Peer influence on protest
    participation: Communication and trust between co-workers as inhibitors or facilitators
    of mobilization. <i>Social Science Research</i>, 58--72.'
  bibtex: '@article{Born_Akkerman_Thommes_2016, title={Peer influence on protest participation:
    Communication and trust between co-workers as inhibitors or facilitators of mobilization},
    journal={Social science research}, author={Born, Marieke and Akkerman, Agnes and
    Thommes, Kirsten}, year={2016}, pages={58--72} }'
  chicago: 'Born, Marieke, Agnes Akkerman, and Kirsten Thommes. “Peer Influence on
    Protest Participation: Communication and Trust between Co-Workers as Inhibitors
    or Facilitators of Mobilization.” <i>Social Science Research</i>, 2016, 58--72.'
  ieee: 'M. Born, A. Akkerman, and K. Thommes, “Peer influence on protest participation:
    Communication and trust between co-workers as inhibitors or facilitators of mobilization,”
    <i>Social science research</i>, pp. 58--72, 2016.'
  mla: 'Born, Marieke, et al. “Peer Influence on Protest Participation: Communication
    and Trust between Co-Workers as Inhibitors or Facilitators of Mobilization.” <i>Social
    Science Research</i>, 2016, pp. 58--72.'
  short: M. Born, A. Akkerman, K. Thommes, Social Science Research (2016) 58--72.
date_created: 2018-10-29T08:40:21Z
date_updated: 2022-01-06T07:01:31Z
department:
- _id: '178'
- _id: '184'
page: 58--72
publication: Social science research
status: public
title: 'Peer influence on protest participation: Communication and trust between co-workers
  as inhibitors or facilitators of mobilization'
type: journal_article
user_id: '69384'
year: '2016'
...
---
_id: '4988'
author:
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
- first_name: Simon
  full_name: Oertel, Simon
  last_name: Oertel
citation:
  ama: 'Thommes K, Oertel S. Elements of Organizational Identity and the Role of a
    Firm’s History. In: <i>Academy of Management Proceedings</i>. ; 2016:13754.'
  apa: Thommes, K., &#38; Oertel, S. (2016). Elements of Organizational Identity and
    the Role of a Firm’s History. In <i>Academy of Management Proceedings</i> (p.
    13754).
  bibtex: '@inproceedings{Thommes_Oertel_2016, title={Elements of Organizational Identity
    and the Role of a Firm’s History}, number={1}, booktitle={Academy of Management
    Proceedings}, author={Thommes, Kirsten and Oertel, Simon}, year={2016}, pages={13754}
    }'
  chicago: Thommes, Kirsten, and Simon Oertel. “Elements of Organizational Identity
    and the Role of a Firm’s History.” In <i>Academy of Management Proceedings</i>,
    13754, 2016.
  ieee: K. Thommes and S. Oertel, “Elements of Organizational Identity and the Role
    of a Firm’s History,” in <i>Academy of Management Proceedings</i>, 2016, no. 1,
    p. 13754.
  mla: Thommes, Kirsten, and Simon Oertel. “Elements of Organizational Identity and
    the Role of a Firm’s History.” <i>Academy of Management Proceedings</i>, no. 1,
    2016, p. 13754.
  short: 'K. Thommes, S. Oertel, in: Academy of Management Proceedings, 2016, p. 13754.'
date_created: 2018-10-29T10:50:37Z
date_updated: 2022-01-06T07:01:33Z
department:
- _id: '178'
- _id: '184'
issue: '1'
page: '13754'
publication: Academy of Management Proceedings
status: public
title: Elements of Organizational Identity and the Role of a Firm’s History
type: conference
user_id: '69384'
year: '2016'
...
---
_id: '4989'
author:
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: 'Thommes K. Entrepreneurial activity-The impact of childhood. In: <i>Academy
    of Management Proceedings</i>. ; 2016:13740.'
  apa: Thommes, K. (2016). Entrepreneurial activity-The impact of childhood. In <i>Academy
    of Management Proceedings</i> (p. 13740).
  bibtex: '@inproceedings{Thommes_2016, title={Entrepreneurial activity-The impact
    of childhood}, number={1}, booktitle={Academy of Management Proceedings}, author={Thommes,
    Kirsten}, year={2016}, pages={13740} }'
  chicago: Thommes, Kirsten. “Entrepreneurial Activity-The Impact of Childhood.” In
    <i>Academy of Management Proceedings</i>, 13740, 2016.
  ieee: K. Thommes, “Entrepreneurial activity-The impact of childhood,” in <i>Academy
    of Management Proceedings</i>, 2016, no. 1, p. 13740.
  mla: Thommes, Kirsten. “Entrepreneurial Activity-The Impact of Childhood.” <i>Academy
    of Management Proceedings</i>, no. 1, 2016, p. 13740.
  short: 'K. Thommes, in: Academy of Management Proceedings, 2016, p. 13740.'
date_created: 2018-10-29T10:51:33Z
date_updated: 2022-01-06T07:01:33Z
department:
- _id: '178'
- _id: '184'
issue: '1'
page: '13740'
publication: Academy of Management Proceedings
status: public
title: Entrepreneurial activity-The impact of childhood
type: conference
user_id: '69384'
year: '2016'
...
---
_id: '7419'
author:
- first_name: Lena
  full_name: Steinhoff, Lena
  last_name: Steinhoff
- first_name: Robert W.
  full_name: Palmatier, Robert W.
  last_name: Palmatier
citation:
  ama: 'Steinhoff L, Palmatier RW. Understanding Loyalty Program Effectiveness: Managing
    Target and Bystander Effects. <i>Journal of the Academy of Marketing Science</i>.
    2016;44(1):88-107.'
  apa: 'Steinhoff, L., &#38; Palmatier, R. W. (2016). Understanding Loyalty Program
    Effectiveness: Managing Target and Bystander Effects. <i>Journal of the Academy
    of Marketing Science</i>, <i>44</i>(1), 88–107.'
  bibtex: '@article{Steinhoff_Palmatier_2016, title={Understanding Loyalty Program
    Effectiveness: Managing Target and Bystander Effects}, volume={44}, number={1},
    journal={Journal of the Academy of Marketing Science}, author={Steinhoff, Lena
    and Palmatier, Robert W.}, year={2016}, pages={88–107} }'
  chicago: 'Steinhoff, Lena, and Robert W. Palmatier. “Understanding Loyalty Program
    Effectiveness: Managing Target and Bystander Effects.” <i>Journal of the Academy
    of Marketing Science</i> 44, no. 1 (2016): 88–107.'
  ieee: 'L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness:
    Managing Target and Bystander Effects,” <i>Journal of the Academy of Marketing
    Science</i>, vol. 44, no. 1, pp. 88–107, 2016.'
  mla: 'Steinhoff, Lena, and Robert W. Palmatier. “Understanding Loyalty Program Effectiveness:
    Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing
    Science</i>, vol. 44, no. 1, 2016, pp. 88–107.'
  short: L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science
    44 (2016) 88–107.
date_created: 2019-02-04T10:08:42Z
date_updated: 2022-01-06T07:03:37Z
department:
- _id: '19'
- _id: '180'
intvolume: '        44'
issue: '1'
language:
- iso: eng
page: 88-107
publication: Journal of the Academy of Marketing Science
status: public
title: 'Understanding Loyalty Program Effectiveness: Managing Target and Bystander
  Effects'
type: journal_article
user_id: '57352'
volume: 44
year: '2016'
...
---
_id: '7673'
author:
- first_name: C
  full_name: Cramer, C
  last_name: Cramer
- first_name: E
  full_name: Böhm, E
  last_name: Böhm
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
citation:
  ama: 'Cramer C, Böhm E, Eggert A. The Service Award Paradox. In: <i>Proceedings
    of the 45th European Marketing Academy (EMAC) Conference</i>. ; 2016.'
  apa: Cramer, C., Böhm, E., &#38; Eggert, A. (2016). The Service Award Paradox. In
    <i>Proceedings of the 45th European Marketing Academy (EMAC) Conference</i>.
  bibtex: '@inproceedings{Cramer_Böhm_Eggert_2016, title={The Service Award Paradox},
    booktitle={Proceedings of the 45th European Marketing Academy (EMAC) Conference},
    author={Cramer, C and Böhm, E and Eggert, A}, year={2016} }'
  chicago: Cramer, C, E Böhm, and A Eggert. “The Service Award Paradox.” In <i>Proceedings
    of the 45th European Marketing Academy (EMAC) Conference</i>, 2016.
  ieee: C. Cramer, E. Böhm, and A. Eggert, “The Service Award Paradox,” in <i>Proceedings
    of the 45th European Marketing Academy (EMAC) Conference</i>, 2016.
  mla: Cramer, C., et al. “The Service Award Paradox.” <i>Proceedings of the 45th
    European Marketing Academy (EMAC) Conference</i>, 2016.
  short: 'C. Cramer, E. Böhm, A. Eggert, in: Proceedings of the 45th European Marketing
    Academy (EMAC) Conference, 2016.'
date_created: 2019-02-13T14:40:52Z
date_updated: 2022-01-06T07:03:43Z
department:
- _id: '180'
language:
- iso: eng
publication: Proceedings of the 45th European Marketing Academy (EMAC) Conference
status: public
title: The Service Award Paradox
type: conference
user_id: '57352'
year: '2016'
...
---
_id: '7675'
author:
- first_name: C
  full_name: Cramer, C
  last_name: Cramer
- first_name: E
  full_name: Böhm, E
  last_name: Böhm
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
citation:
  ama: 'Cramer C, Böhm E, Eggert A. Understanding Service Awards: Exploit the Bright
    Side, Avoid the Dark Side. In: <i>2016 AMA Winter Marketing Educators’ Conference
    Proceeding</i>. ; 2016.'
  apa: 'Cramer, C., Böhm, E., &#38; Eggert, A. (2016). Understanding Service Awards:
    Exploit the Bright Side, Avoid the Dark Side. In <i>2016 AMA Winter Marketing
    Educators’ Conference Proceeding</i>.'
  bibtex: '@inproceedings{Cramer_Böhm_Eggert_2016, title={Understanding Service Awards:
    Exploit the Bright Side, Avoid the Dark Side}, booktitle={2016 AMA Winter Marketing
    Educators’ Conference Proceeding}, author={Cramer, C and Böhm, E and Eggert, A},
    year={2016} }'
  chicago: 'Cramer, C, E Böhm, and A Eggert. “Understanding Service Awards: Exploit
    the Bright Side, Avoid the Dark Side.” In <i>2016 AMA Winter Marketing Educators’
    Conference Proceeding</i>, 2016.'
  ieee: 'C. Cramer, E. Böhm, and A. Eggert, “Understanding Service Awards: Exploit
    the Bright Side, Avoid the Dark Side,” in <i>2016 AMA Winter Marketing Educators’
    Conference Proceeding</i>, 2016.'
  mla: 'Cramer, C., et al. “Understanding Service Awards: Exploit the Bright Side,
    Avoid the Dark Side.” <i>2016 AMA Winter Marketing Educators’ Conference Proceeding</i>,
    2016.'
  short: 'C. Cramer, E. Böhm, A. Eggert, in: 2016 AMA Winter Marketing Educators’
    Conference Proceeding, 2016.'
date_created: 2019-02-13T14:42:48Z
date_updated: 2022-01-06T07:03:43Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: 2016 AMA Winter Marketing Educators' Conference Proceeding
status: public
title: 'Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side'
type: conference
user_id: '57352'
year: '2016'
...
---
_id: '7686'
author:
- first_name: E
  full_name: Böhm, E
  last_name: Böhm
- first_name: C
  full_name: Backhaus, C
  last_name: Backhaus
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
- first_name: T
  full_name: Pitsis, T
  last_name: Pitsis
citation:
  ama: 'Böhm E, Backhaus C, Eggert A, Pitsis T. Shedding Light on Outcome-Based Contracts:
    Benefits and Risks from the Buyers’ and Sellers’ Perspective. In: <i>2016 AMA
    Winter Marketing Educators’ Conference Proceedings</i>. ; 2016.'
  apa: 'Böhm, E., Backhaus, C., Eggert, A., &#38; Pitsis, T. (2016). Shedding Light
    on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.
    In <i>2016 AMA Winter Marketing Educators’ Conference Proceedings</i>.'
  bibtex: '@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding Light
    on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective},
    booktitle={2016 AMA Winter Marketing Educators’ Conference Proceedings}, author={Böhm,
    E and Backhaus, C and Eggert, A and Pitsis, T}, year={2016} }'
  chicago: 'Böhm, E, C Backhaus, A Eggert, and T Pitsis. “Shedding Light on Outcome-Based
    Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” In <i>2016
    AMA Winter Marketing Educators’ Conference Proceedings</i>, 2016.'
  ieee: 'E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding Light on Outcome-Based
    Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective,” in <i>2016
    AMA Winter Marketing Educators’ Conference Proceedings</i>, 2016.'
  mla: 'Böhm, E., et al. “Shedding Light on Outcome-Based Contracts: Benefits and
    Risks from the Buyers’ and Sellers’ Perspective.” <i>2016 AMA Winter Marketing
    Educators’ Conference Proceedings</i>, 2016.'
  short: 'E. Böhm, C. Backhaus, A. Eggert, T. Pitsis, in: 2016 AMA Winter Marketing
    Educators’ Conference Proceedings, 2016.'
date_created: 2019-02-13T14:54:54Z
date_updated: 2022-01-06T07:03:43Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: 2016 AMA Winter Marketing Educators' Conference Proceedings
status: public
title: 'Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’
  and Sellers’ Perspective'
type: conference
user_id: '57352'
year: '2016'
...
---
_id: '5151'
author:
- first_name: Simon
  full_name: Oertel, Simon
  last_name: Oertel
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
- first_name: Peter
  full_name: Walgenbach, Peter
  last_name: Walgenbach
citation:
  ama: 'Oertel S, Thommes K, Walgenbach P. Shadows of the past: The effect of communist
    heritage on employee consultation. <i>ILR Review</i>. 2016;69(3):683-713.'
  apa: 'Oertel, S., Thommes, K., &#38; Walgenbach, P. (2016). Shadows of the past:
    The effect of communist heritage on employee consultation. <i>ILR Review</i>,
    <i>69</i>(3), 683–713.'
  bibtex: '@article{Oertel_Thommes_Walgenbach_2016, title={Shadows of the past: The
    effect of communist heritage on employee consultation}, volume={69}, number={3},
    journal={ILR Review}, publisher={SAGE Publications Sage CA: Los Angeles, CA},
    author={Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter}, year={2016},
    pages={683–713} }'
  chicago: 'Oertel, Simon, Kirsten Thommes, and Peter Walgenbach. “Shadows of the
    Past: The Effect of Communist Heritage on Employee Consultation.” <i>ILR Review</i>
    69, no. 3 (2016): 683–713.'
  ieee: 'S. Oertel, K. Thommes, and P. Walgenbach, “Shadows of the past: The effect
    of communist heritage on employee consultation,” <i>ILR Review</i>, vol. 69, no.
    3, pp. 683–713, 2016.'
  mla: 'Oertel, Simon, et al. “Shadows of the Past: The Effect of Communist Heritage
    on Employee Consultation.” <i>ILR Review</i>, vol. 69, no. 3, SAGE Publications
    Sage CA: Los Angeles, CA, 2016, pp. 683–713.'
  short: S. Oertel, K. Thommes, P. Walgenbach, ILR Review 69 (2016) 683–713.
date_created: 2018-10-31T09:25:40Z
date_updated: 2022-01-06T07:01:39Z
department:
- _id: '178'
- _id: '184'
intvolume: '        69'
issue: '3'
language:
- iso: eng
page: 683-713
publication: ILR Review
publisher: 'SAGE Publications Sage CA: Los Angeles, CA'
status: public
title: 'Shadows of the past: The effect of communist heritage on employee consultation'
type: journal_article
user_id: '69384'
volume: 69
year: '2016'
...
---
_id: '5152'
author:
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
- first_name: Simon
  full_name: Oertel, Simon
  last_name: Oertel
- first_name: Peter
  full_name: Walgenbach, Peter
  last_name: Walgenbach
citation:
  ama: Thommes K, Oertel S, Walgenbach P. Organizational Failure in the Aftermath
    of Institutional Upheaval. <i>Organization Studies</i>. 2016;37(8):1067-1087.
  apa: Thommes, K., Oertel, S., &#38; Walgenbach, P. (2016). Organizational Failure
    in the Aftermath of Institutional Upheaval. <i>Organization Studies</i>, <i>37</i>(8),
    1067–1087.
  bibtex: '@article{Thommes_Oertel_Walgenbach_2016, title={Organizational Failure
    in the Aftermath of Institutional Upheaval}, volume={37}, number={8}, journal={Organization
    Studies}, author={Thommes, Kirsten and Oertel, Simon and Walgenbach, Peter}, year={2016},
    pages={1067–1087} }'
  chicago: 'Thommes, Kirsten, Simon Oertel, and Peter Walgenbach. “Organizational
    Failure in the Aftermath of Institutional Upheaval.” <i>Organization Studies</i>
    37, no. 8 (2016): 1067–87.'
  ieee: K. Thommes, S. Oertel, and P. Walgenbach, “Organizational Failure in the Aftermath
    of Institutional Upheaval,” <i>Organization Studies</i>, vol. 37, no. 8, pp. 1067–1087,
    2016.
  mla: Thommes, Kirsten, et al. “Organizational Failure in the Aftermath of Institutional
    Upheaval.” <i>Organization Studies</i>, vol. 37, no. 8, 2016, pp. 1067–87.
  short: K. Thommes, S. Oertel, P. Walgenbach, Organization Studies 37 (2016) 1067–1087.
date_created: 2018-10-31T09:30:16Z
date_updated: 2022-01-06T07:01:39Z
department:
- _id: '178'
- _id: '184'
intvolume: '        37'
issue: '8'
language:
- iso: eng
page: 1067-1087
publication: Organization Studies
status: public
title: Organizational Failure in the Aftermath of Institutional Upheaval
type: journal_article
user_id: '69384'
volume: 37
year: '2016'
...
---
_id: '4929'
author:
- first_name: Uschi
  full_name: Backes-Gellner, Uschi
  last_name: Backes-Gellner
- first_name: Marlies
  full_name: Kluike, Marlies
  last_name: Kluike
- first_name: Kerstin
  full_name: Pull, Kerstin
  last_name: Pull
- first_name: Martin
  full_name: Schneider, Martin
  id: '471'
  last_name: Schneider
  orcid: https://orcid.org/0000-0002-6961-3716
- first_name: Silvia
  full_name: Teuber, Silvia
  last_name: Teuber
citation:
  ama: 'Backes-Gellner U, Kluike M, Pull K, Schneider M, Teuber S. Human resource
    management and radical innovation: a fuzzy-set QCA of US multinationals in Germany,
    Switzerland, and the UK. <i>Journal of Business Economics</i>. 2016;(7):751--772.'
  apa: 'Backes-Gellner, U., Kluike, M., Pull, K., Schneider, M., &#38; Teuber, S.
    (2016). Human resource management and radical innovation: a fuzzy-set QCA of US
    multinationals in Germany, Switzerland, and the UK. <i>Journal of Business Economics</i>,
    <i>7</i>, 751--772.'
  bibtex: '@article{Backes-Gellner_Kluike_Pull_Schneider_Teuber_2016, title={Human
    resource management and radical innovation: a fuzzy-set QCA of US multinationals
    in Germany, Switzerland, and the UK}, number={7}, journal={Journal of Business
    Economics}, author={Backes-Gellner, Uschi and Kluike, Marlies and Pull, Kerstin
    and Schneider, Martin and Teuber, Silvia}, year={2016}, pages={751--772} }'
  chicago: 'Backes-Gellner, Uschi, Marlies Kluike, Kerstin Pull, Martin Schneider,
    and Silvia Teuber. “Human Resource Management and Radical Innovation: A Fuzzy-Set
    QCA of US Multinationals in Germany, Switzerland, and the UK.” <i>Journal of Business
    Economics</i>, no. 7 (2016): 751--772.'
  ieee: 'U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, and S. Teuber, “Human
    resource management and radical innovation: a fuzzy-set QCA of US multinationals
    in Germany, Switzerland, and the UK,” <i>Journal of Business Economics</i>, no.
    7, pp. 751--772, 2016.'
  mla: 'Backes-Gellner, Uschi, et al. “Human Resource Management and Radical Innovation:
    A Fuzzy-Set QCA of US Multinationals in Germany, Switzerland, and the UK.” <i>Journal
    of Business Economics</i>, no. 7, 2016, pp. 751--772.'
  short: U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, S. Teuber, Journal of
    Business Economics (2016) 751--772.
date_created: 2018-10-26T09:37:52Z
date_updated: 2023-11-22T20:15:38Z
department:
- _id: '178'
- _id: '185'
issue: '7'
language:
- iso: eng
page: 751--772
publication: Journal of Business Economics
publication_status: published
status: public
title: 'Human resource management and radical innovation: a fuzzy-set QCA of US multinationals
  in Germany, Switzerland, and the UK'
type: journal_article
user_id: '54657'
year: '2016'
...
---
_id: '47990'
abstract:
- lang: eng
  text: "<jats:title>Abstract</jats:title>\r\n               <jats:p> Unternehmen,
    die über das Outsourcing von Personalfunktionen entscheiden, stehen vor einer
    komplexen Fragestellung, da mit dem Bezug extern erbrachter Personaldienstleistungen
    sehr unterschiedliche Wirkungen ausgelöst werden können. Diverse Theorieansätze
    machen Aussagen zu einzelnen Wirkungskategorien des Outsourcings. Jedoch gibt
    bisher kein Ansatz dem Entscheidungsträger in der Praxis eine umfassende Entscheidungshilfe.
    Hier setzt der vorliegende Artikel an: Aus Ansätzen zur zwischenbetrieblichen
    Arbeitsteilung wird ein umfassendes „Wirkungsset“ des Outsourcings von Personalfunktionen
    hergeleitet, welches sich als Checkliste relevanter Wirkungskategorien eignet
    und die Einseitigkeiten bisheriger Ansätze vermeidet.</jats:p>"
author:
- first_name: Dorothea
  full_name: Alewell, Dorothea
  last_name: Alewell
- first_name: Katrin
  full_name: Bähring, Katrin
  last_name: Bähring
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: Alewell D, Bähring K, Thommes K. Die Wirkungen des Outsourcings von Personalfunktionen
    – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden
    Wirkungssets/ Effects of the outsourcing of personnel functions – an overview
    of several theoretical approaches and development of a comprehensive set of effects.
    <i>Arbeit</i>. 2016;16(4):282-295. doi:<a href="https://doi.org/10.1515/arbeit-2007-0404">10.1515/arbeit-2007-0404</a>
  apa: Alewell, D., Bähring, K., &#38; Thommes, K. (2016). Die Wirkungen des Outsourcings
    von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze
    und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of
    personnel functions – an overview of several theoretical approaches and development
    of a comprehensive set of effects. <i>Arbeit</i>, <i>16</i>(4), 282–295. <a href="https://doi.org/10.1515/arbeit-2007-0404">https://doi.org/10.1515/arbeit-2007-0404</a>
  bibtex: '@article{Alewell_Bähring_Thommes_2016, title={Die Wirkungen des Outsourcings
    von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze
    und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of
    personnel functions – an overview of several theoretical approaches and development
    of a comprehensive set of effects}, volume={16}, DOI={<a href="https://doi.org/10.1515/arbeit-2007-0404">10.1515/arbeit-2007-0404</a>},
    number={4}, journal={Arbeit}, publisher={Walter de Gruyter GmbH}, author={Alewell,
    Dorothea and Bähring, Katrin and Thommes, Kirsten}, year={2016}, pages={282–295}
    }'
  chicago: 'Alewell, Dorothea, Katrin Bähring, and Kirsten Thommes. “Die Wirkungen
    Des Outsourcings von Personalfunktionen – Ein Überblick Über Verschiedene Theoretische
    Ansätze Und Entwicklung Eines Umfassenden Wirkungssets/ Effects of the Outsourcing
    of Personnel Functions – an Overview of Several Theoretical Approaches and Development
    of a Comprehensive Set of Effects.” <i>Arbeit</i> 16, no. 4 (2016): 282–95. <a
    href="https://doi.org/10.1515/arbeit-2007-0404">https://doi.org/10.1515/arbeit-2007-0404</a>.'
  ieee: 'D. Alewell, K. Bähring, and K. Thommes, “Die Wirkungen des Outsourcings von
    Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und
    Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel
    functions – an overview of several theoretical approaches and development of a
    comprehensive set of effects,” <i>Arbeit</i>, vol. 16, no. 4, pp. 282–295, 2016,
    doi: <a href="https://doi.org/10.1515/arbeit-2007-0404">10.1515/arbeit-2007-0404</a>.'
  mla: Alewell, Dorothea, et al. “Die Wirkungen Des Outsourcings von Personalfunktionen
    – Ein Überblick Über Verschiedene Theoretische Ansätze Und Entwicklung Eines Umfassenden
    Wirkungssets/ Effects of the Outsourcing of Personnel Functions – an Overview
    of Several Theoretical Approaches and Development of a Comprehensive Set of Effects.”
    <i>Arbeit</i>, vol. 16, no. 4, Walter de Gruyter GmbH, 2016, pp. 282–95, doi:<a
    href="https://doi.org/10.1515/arbeit-2007-0404">10.1515/arbeit-2007-0404</a>.
  short: D. Alewell, K. Bähring, K. Thommes, Arbeit 16 (2016) 282–295.
date_created: 2023-10-11T09:01:02Z
date_updated: 2023-12-05T10:16:18Z
department:
- _id: '184'
- _id: '178'
doi: 10.1515/arbeit-2007-0404
intvolume: '        16'
issue: '4'
keyword:
- Industrial and Manufacturing Engineering
language:
- iso: eng
page: 282-295
publication: Arbeit
publication_identifier:
  issn:
  - 2365-984X
  - 0941-5025
publication_status: published
publisher: Walter de Gruyter GmbH
status: public
title: Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über
  verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/
  Effects of the outsourcing of personnel functions – an overview of several theoretical
  approaches and development of a comprehensive set of effects
type: journal_article
user_id: '42933'
volume: 16
year: '2016'
...
---
_id: '45732'
author:
- first_name: Lena
  full_name: Steinhoff, Lena
  id: '4336'
  last_name: Steinhoff
- first_name: R. W.
  full_name: Palmatier, R. W.
  last_name: Palmatier
citation:
  ama: 'Steinhoff L, Palmatier RW. Understanding Loyalty Program Effectiveness: Managing
    Target and Bystander Effects. <i>Journal of the Academy of Marketing Science</i>.
    2016;44(1):88-107. doi:<a href="https://doi.org/10.1007/s11747-014-0405-6">10.1007/s11747-014-0405-6</a>'
  apa: 'Steinhoff, L., &#38; Palmatier, R. W. (2016). Understanding Loyalty Program
    Effectiveness: Managing Target and Bystander Effects. <i>Journal of the Academy
    of Marketing Science</i>, <i>44</i>(1), 88–107. <a href="https://doi.org/10.1007/s11747-014-0405-6">https://doi.org/10.1007/s11747-014-0405-6</a>'
  bibtex: '@article{Steinhoff_Palmatier_2016, title={Understanding Loyalty Program
    Effectiveness: Managing Target and Bystander Effects}, volume={44}, DOI={<a href="https://doi.org/10.1007/s11747-014-0405-6">10.1007/s11747-014-0405-6</a>},
    number={1}, journal={Journal of the Academy of Marketing Science}, author={Steinhoff,
    Lena and Palmatier, R. W.}, year={2016}, pages={88–107} }'
  chicago: 'Steinhoff, Lena, and R. W. Palmatier. “Understanding Loyalty Program Effectiveness:
    Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing
    Science</i> 44, no. 1 (2016): 88–107. <a href="https://doi.org/10.1007/s11747-014-0405-6">https://doi.org/10.1007/s11747-014-0405-6</a>.'
  ieee: 'L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness:
    Managing Target and Bystander Effects,” <i>Journal of the Academy of Marketing
    Science</i>, vol. 44, no. 1, pp. 88–107, 2016, doi: <a href="https://doi.org/10.1007/s11747-014-0405-6">10.1007/s11747-014-0405-6</a>.'
  mla: 'Steinhoff, Lena, and R. W. Palmatier. “Understanding Loyalty Program Effectiveness:
    Managing Target and Bystander Effects.” <i>Journal of the Academy of Marketing
    Science</i>, vol. 44, no. 1, 2016, pp. 88–107, doi:<a href="https://doi.org/10.1007/s11747-014-0405-6">10.1007/s11747-014-0405-6</a>.'
  short: L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science
    44 (2016) 88–107.
date_created: 2023-06-22T16:45:16Z
date_updated: 2024-01-15T16:10:35Z
department:
- _id: '733'
doi: 10.1007/s11747-014-0405-6
intvolume: '        44'
issue: '1'
language:
- iso: eng
page: 88-107
publication: Journal of the Academy of Marketing Science
publication_status: published
status: public
title: 'Understanding Loyalty Program Effectiveness: Managing Target and Bystander
  Effects'
type: journal_article
user_id: '68445'
volume: 44
year: '2016'
...
---
_id: '45754'
author:
- first_name: Lena
  full_name: Steinhoff, Lena
  id: '4336'
  last_name: Steinhoff
- first_name: E.
  full_name: Fang, E.
  last_name: Fang
- first_name: R. W.
  full_name: Palmatier, R. W.
  last_name: Palmatier
- first_name: K.
  full_name: Wang, K.
  last_name: Wang
citation:
  ama: Steinhoff L, Fang E, Palmatier RW, Wang K. <i>Dynamic Effects of Loyalty Rewards
    for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series</i>.;
    2016:16-121.
  apa: Steinhoff, L., Fang, E., Palmatier, R. W., &#38; Wang, K. (2016). <i>Dynamic
    Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute
    (MSI) Working Paper Series</i> (pp. 16–121).
  bibtex: '@book{Steinhoff_Fang_Palmatier_Wang_2016, title={Dynamic Effects of Loyalty
    Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper
    Series}, author={Steinhoff, Lena and Fang, E. and Palmatier, R. W. and Wang, K.},
    year={2016}, pages={16–121} }'
  chicago: Steinhoff, Lena, E. Fang, R. W. Palmatier, and K. Wang. <i>Dynamic Effects
    of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI)
    Working Paper Series</i>, 2016.
  ieee: L. Steinhoff, E. Fang, R. W. Palmatier, and K. Wang, <i>Dynamic Effects of
    Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working
    Paper Series</i>. 2016, pp. 16–121.
  mla: Steinhoff, Lena, et al. <i>Dynamic Effects of Loyalty Rewards for Contractual
    Customers, Marketing Science Institute (MSI) Working Paper Series</i>. 2016, pp.
    16–121.
  short: L. Steinhoff, E. Fang, R.W. Palmatier, K. Wang, Dynamic Effects of Loyalty
    Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper
    Series, 2016.
date_created: 2023-06-22T17:09:33Z
date_updated: 2024-01-29T12:33:47Z
department:
- _id: '733'
language:
- iso: eng
page: 16-121
publication_status: published
related_material:
  link:
  - relation: confirmation
    url: https://www.msi.org/articles/resources/dynamic-effects-of-loyalty-rewards-for-contractual-customers/
status: public
title: Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science
  Institute (MSI) Working Paper Series
type: working_paper
user_id: '68445'
year: '2016'
...
---
_id: '46684'
author:
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: C.
  full_name: Backhaus, C.
  last_name: Backhaus
- first_name: A.
  full_name: Eggert, A.
  last_name: Eggert
- first_name: T.
  full_name: Pitsis, T.
  last_name: Pitsis
citation:
  ama: 'Böhm E, Backhaus C, Eggert A, Pitsis T. Shedding light on outcome-based contracts:
    Benefits and risks from the buyers’ and sellers’ perspective. In: <i>2016 AMA
    Winter Academic Conference, Las Vegas, NV</i>. ; 2016.'
  apa: 'Böhm, E., Backhaus, C., Eggert, A., &#38; Pitsis, T. (2016). Shedding light
    on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective.
    <i>2016 AMA Winter Academic Conference, Las Vegas, NV</i>. 2016 AMA Winter Academic
    Conference, Las Vegas, NV.'
  bibtex: '@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding light
    on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective},
    booktitle={2016 AMA Winter Academic Conference, Las Vegas, NV}, author={Böhm,
    Eva and Backhaus, C. and Eggert, A. and Pitsis, T.}, year={2016} }'
  chicago: 'Böhm, Eva, C. Backhaus, A. Eggert, and T. Pitsis. “Shedding Light on Outcome-Based
    Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” In <i>2016
    AMA Winter Academic Conference, Las Vegas, NV</i>, 2016.'
  ieee: 'E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding light on outcome-based
    contracts: Benefits and risks from the buyers’ and sellers’ perspective,” presented
    at the 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.'
  mla: 'Böhm, Eva, et al. “Shedding Light on Outcome-Based Contracts: Benefits and
    Risks from the Buyers’ and Sellers’ Perspective.” <i>2016 AMA Winter Academic
    Conference, Las Vegas, NV</i>, 2016.'
  short: 'E. Böhm, C. Backhaus, A. Eggert, T. Pitsis, in: 2016 AMA Winter Academic
    Conference, Las Vegas, NV, 2016.'
conference:
  location: Las Vegas, NV
  name: 2016 AMA Winter Academic Conference
date_created: 2023-08-25T08:59:03Z
date_updated: 2023-08-25T10:05:44Z
department:
- _id: '785'
language:
- iso: eng
publication: 2016 AMA Winter Academic Conference, Las Vegas, NV
publication_status: published
status: public
title: 'Shedding light on outcome-based contracts: Benefits and risks from the buyers’
  and sellers’ perspective'
type: conference
user_id: '49063'
year: '2016'
...
---
_id: '46683'
author:
- first_name: C.
  full_name: Cramer, C.
  last_name: Cramer
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: A.
  full_name: Eggert, A.
  last_name: Eggert
citation:
  ama: 'Cramer C, Böhm E, Eggert A. Understanding service awards: Exploit the bright
    side, avoid the dark side (ausgezeichnet mit Best Paper Award). In: <i>2016 AMA
    Winter Academic Conference, Las Vegas, NV</i>. ; 2016.'
  apa: 'Cramer, C., Böhm, E., &#38; Eggert, A. (2016). Understanding service awards:
    Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award).
    <i>2016 AMA Winter Academic Conference, Las Vegas, NV</i>. 2016 AMA Winter Academic
    Conference, Las Vegas, NV .'
  bibtex: '@inproceedings{Cramer_Böhm_Eggert_2016, title={Understanding service awards:
    Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)},
    booktitle={2016 AMA Winter Academic Conference, Las Vegas, NV}, author={Cramer,
    C. and Böhm, Eva and Eggert, A.}, year={2016} }'
  chicago: 'Cramer, C., Eva Böhm, and A. Eggert. “Understanding Service Awards: Exploit
    the Bright Side, Avoid the Dark Side (Ausgezeichnet Mit Best Paper Award).” In
    <i>2016 AMA Winter Academic Conference, Las Vegas, NV</i>, 2016.'
  ieee: 'C. Cramer, E. Böhm, and A. Eggert, “Understanding service awards: Exploit
    the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award),” presented
    at the 2016 AMA Winter Academic Conference, Las Vegas, NV , 2016.'
  mla: 'Cramer, C., et al. “Understanding Service Awards: Exploit the Bright Side,
    Avoid the Dark Side (Ausgezeichnet Mit Best Paper Award).” <i>2016 AMA Winter
    Academic Conference, Las Vegas, NV</i>, 2016.'
  short: 'C. Cramer, E. Böhm, A. Eggert, in: 2016 AMA Winter Academic Conference,
    Las Vegas, NV, 2016.'
conference:
  location: 'Las Vegas, NV '
  name: 2016 AMA Winter Academic Conference
date_created: 2023-08-25T08:58:08Z
date_updated: 2023-08-25T10:05:53Z
department:
- _id: '785'
language:
- iso: eng
publication: 2016 AMA Winter Academic Conference, Las Vegas, NV
publication_status: published
status: public
title: 'Understanding service awards: Exploit the bright side, avoid the dark side
  (ausgezeichnet mit Best Paper Award)'
type: conference
user_id: '49063'
year: '2016'
...
---
_id: '46681'
author:
- first_name: A.
  full_name: Eggert, A.
  last_name: Eggert
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: C.
  full_name: Cramer, C.
  last_name: Cramer
citation:
  ama: 'Eggert A, Böhm E, Cramer C. Business Service Outsourcing in Manufacturing
    Firms: An Event Study. In: <i>International Colloquium on Relationship Marketing
    (ICRM), Toulouse (Nominiert Für Best Paper Award)</i>. ; 2016.'
  apa: 'Eggert, A., Böhm, E., &#38; Cramer, C. (2016). Business Service Outsourcing
    in Manufacturing Firms: An Event Study. <i>International Colloquium on Relationship
    Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award)</i>.'
  bibtex: '@inproceedings{Eggert_Böhm_Cramer_2016, title={Business Service Outsourcing
    in Manufacturing Firms: An Event Study}, booktitle={International Colloquium on
    Relationship Marketing (ICRM), Toulouse (nominiert für Best Paper Award)}, author={Eggert,
    A. and Böhm, Eva and Cramer, C.}, year={2016} }'
  chicago: 'Eggert, A., Eva Böhm, and C. Cramer. “Business Service Outsourcing in
    Manufacturing Firms: An Event Study.” In <i>International Colloquium on Relationship
    Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award)</i>, 2016.'
  ieee: 'A. Eggert, E. Böhm, and C. Cramer, “Business Service Outsourcing in Manufacturing
    Firms: An Event Study,” 2016.'
  mla: 'Eggert, A., et al. “Business Service Outsourcing in Manufacturing Firms: An
    Event Study.” <i>International Colloquium on Relationship Marketing (ICRM), Toulouse
    (Nominiert Für Best Paper Award)</i>, 2016.'
  short: 'A. Eggert, E. Böhm, C. Cramer, in: International Colloquium on Relationship
    Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.'
date_created: 2023-08-25T08:55:53Z
date_updated: 2023-08-25T10:06:08Z
department:
- _id: '785'
language:
- iso: eng
publication: International Colloquium on Relationship Marketing (ICRM), Toulouse (nominiert
  für Best Paper Award)
publication_status: published
status: public
title: 'Business Service Outsourcing in Manufacturing Firms: An Event Study'
type: conference
user_id: '49063'
year: '2016'
...
