---
_id: '46686'
author:
- first_name: L.
  full_name: Feider, L.
  last_name: Feider
- first_name: I.
  full_name: Garnefeld, I.
  last_name: Garnefeld
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
citation:
  ama: 'Feider L, Garnefeld I, Böhm E. Threatening customers not to return – An effective
    strategy for online retailers? In: <i>44th EMAC Annual Conference, Leuven</i>.
    ; 2015.'
  apa: Feider, L., Garnefeld, I., &#38; Böhm, E. (2015). Threatening customers not
    to return – An effective strategy for online retailers? <i>44th EMAC Annual Conference,
    Leuven</i>. 44th EMAC Annual Conference, Leuven.
  bibtex: '@inproceedings{Feider_Garnefeld_Böhm_2015, title={Threatening customers
    not to return – An effective strategy for online retailers?}, booktitle={44th
    EMAC Annual Conference, Leuven}, author={Feider, L. and Garnefeld, I. and Böhm,
    Eva}, year={2015} }'
  chicago: Feider, L., I. Garnefeld, and Eva Böhm. “Threatening Customers Not to Return
    – An Effective Strategy for Online Retailers?” In <i>44th EMAC Annual Conference,
    Leuven</i>, 2015.
  ieee: L. Feider, I. Garnefeld, and E. Böhm, “Threatening customers not to return
    – An effective strategy for online retailers?,” presented at the 44th EMAC Annual
    Conference, Leuven, 2015.
  mla: Feider, L., et al. “Threatening Customers Not to Return – An Effective Strategy
    for Online Retailers?” <i>44th EMAC Annual Conference, Leuven</i>, 2015.
  short: 'L. Feider, I. Garnefeld, E. Böhm, in: 44th EMAC Annual Conference, Leuven,
    2015.'
conference:
  location: Leuven
  name: 44th EMAC Annual Conference
date_created: 2023-08-25T09:02:51Z
date_updated: 2023-08-25T10:01:32Z
department:
- _id: '785'
language:
- iso: eng
publication: 44th EMAC Annual Conference, Leuven
publication_status: published
status: public
title: Threatening customers not to return – An effective strategy for online retailers?
type: conference
user_id: '49063'
year: '2015'
...
---
_id: '46688'
author:
- first_name: A.
  full_name: Eggert, A.
  last_name: Eggert
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: C.
  full_name: Cramer, C.
  last_name: Cramer
citation:
  ama: 'Eggert A, Böhm E, Cramer C. Stock market reactions to customer service outsourcing
    in manufacturing firms. In: <i>2015 AMA Winter Academic Conference, San Antonio,
    TX</i>. ; 2015.'
  apa: Eggert, A., Böhm, E., &#38; Cramer, C. (2015). Stock market reactions to customer
    service outsourcing in manufacturing firms. <i>2015 AMA Winter Academic Conference,
    San Antonio, TX</i>. 2015 AMA Winter Academic Conference, San Antonio, TX.
  bibtex: '@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to
    customer service outsourcing in manufacturing firms}, booktitle={2015 AMA Winter
    Academic Conference, San Antonio, TX}, author={Eggert, A. and Böhm, Eva and Cramer,
    C.}, year={2015} }'
  chicago: Eggert, A., Eva Böhm, and C. Cramer. “Stock Market Reactions to Customer
    Service Outsourcing in Manufacturing Firms.” In <i>2015 AMA Winter Academic Conference,
    San Antonio, TX</i>, 2015.
  ieee: A. Eggert, E. Böhm, and C. Cramer, “Stock market reactions to customer service
    outsourcing in manufacturing firms,” presented at the 2015 AMA Winter Academic
    Conference, San Antonio, TX, 2015.
  mla: Eggert, A., et al. “Stock Market Reactions to Customer Service Outsourcing
    in Manufacturing Firms.” <i>2015 AMA Winter Academic Conference, San Antonio,
    TX</i>, 2015.
  short: 'A. Eggert, E. Böhm, C. Cramer, in: 2015 AMA Winter Academic Conference,
    San Antonio, TX, 2015.'
conference:
  location: San Antonio, TX
  name: 2015 AMA Winter Academic Conference
date_created: 2023-08-25T09:12:35Z
date_updated: 2023-08-25T10:05:24Z
department:
- _id: '785'
language:
- iso: eng
publication: 2015 AMA Winter Academic Conference, San Antonio, TX
publication_status: published
status: public
title: Stock market reactions to customer service outsourcing in manufacturing firms
type: conference
user_id: '49063'
year: '2015'
...
---
_id: '46687'
author:
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: A.
  full_name: Eggert, A.
  last_name: Eggert
- first_name: H.
  full_name: Terho, H.
  last_name: Terho
- first_name: W.
  full_name: Ulaga, W.
  last_name: Ulaga
- first_name: A.
  full_name: Haas, A.
  last_name: Haas
citation:
  ama: 'Böhm E, Eggert A, Terho H, Ulaga W, Haas A. Recognizing value creation opportunities
    in business markets. In: <i>2015 AMA Winter Academic Conference, San Antonio,
    TX</i>. ; 2015.'
  apa: Böhm, E., Eggert, A., Terho, H., Ulaga, W., &#38; Haas, A. (2015). Recognizing
    value creation opportunities in business markets. <i>2015 AMA Winter Academic
    Conference, San Antonio, TX</i>. 2015 AMA Winter Academic Conference, San Antonio,
    TX.
  bibtex: '@inproceedings{Böhm_Eggert_Terho_Ulaga_Haas_2015, title={Recognizing value
    creation opportunities in business markets}, booktitle={2015 AMA Winter Academic
    Conference, San Antonio, TX}, author={Böhm, Eva and Eggert, A. and Terho, H. and
    Ulaga, W. and Haas, A.}, year={2015} }'
  chicago: Böhm, Eva, A. Eggert, H. Terho, W. Ulaga, and A. Haas. “Recognizing Value
    Creation Opportunities in Business Markets.” In <i>2015 AMA Winter Academic Conference,
    San Antonio, TX</i>, 2015.
  ieee: E. Böhm, A. Eggert, H. Terho, W. Ulaga, and A. Haas, “Recognizing value creation
    opportunities in business markets,” presented at the 2015 AMA Winter Academic
    Conference, San Antonio, TX, 2015.
  mla: Böhm, Eva, et al. “Recognizing Value Creation Opportunities in Business Markets.”
    <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>, 2015.
  short: 'E. Böhm, A. Eggert, H. Terho, W. Ulaga, A. Haas, in: 2015 AMA Winter Academic
    Conference, San Antonio, TX, 2015.'
conference:
  location: San Antonio, TX
  name: 2015 AMA Winter Academic Conference
date_created: 2023-08-25T09:11:29Z
date_updated: 2023-08-25T10:05:31Z
department:
- _id: '785'
language:
- iso: eng
publication: 2015 AMA Winter Academic Conference, San Antonio, TX
publication_status: published
status: public
title: Recognizing value creation opportunities in business markets
type: conference
user_id: '49063'
year: '2015'
...
---
_id: '46685'
author:
- first_name: A.
  full_name: Eggert, A.
  last_name: Eggert
- first_name: Eva
  full_name: Böhm, Eva
  id: '3043'
  last_name: Böhm
  orcid: 0000-0001-6053-1012
- first_name: C.
  full_name: Cramer, C.
  last_name: Cramer
citation:
  ama: 'Eggert A, Böhm E, Cramer C. Stock market reactions to business service outsourcing
    in manufacturing firms. In: <i>44th EMAC Annual Conference, Leuven</i>. ; 2015.'
  apa: Eggert, A., Böhm, E., &#38; Cramer, C. (2015). Stock market reactions to business
    service outsourcing in manufacturing firms. <i>44th EMAC Annual Conference, Leuven</i>.
    44th EMAC Annual Conference, Leuven.
  bibtex: '@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to
    business service outsourcing in manufacturing firms}, booktitle={44th EMAC Annual
    Conference, Leuven}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2015}
    }'
  chicago: Eggert, A., Eva Böhm, and C. Cramer. “Stock Market Reactions to Business
    Service Outsourcing in Manufacturing Firms.” In <i>44th EMAC Annual Conference,
    Leuven</i>, 2015.
  ieee: A. Eggert, E. Böhm, and C. Cramer, “Stock market reactions to business service
    outsourcing in manufacturing firms,” presented at the 44th EMAC Annual Conference,
    Leuven, 2015.
  mla: Eggert, A., et al. “Stock Market Reactions to Business Service Outsourcing
    in Manufacturing Firms.” <i>44th EMAC Annual Conference, Leuven</i>, 2015.
  short: 'A. Eggert, E. Böhm, C. Cramer, in: 44th EMAC Annual Conference, Leuven,
    2015.'
conference:
  location: Leuven
  name: 44th EMAC Annual Conference
date_created: 2023-08-25T09:00:35Z
date_updated: 2023-08-25T10:05:39Z
department:
- _id: '785'
language:
- iso: eng
publication: 44th EMAC Annual Conference, Leuven
publication_status: published
status: public
title: Stock market reactions to business service outsourcing in manufacturing firms
type: conference
user_id: '49063'
year: '2015'
...
---
_id: '45748'
author:
- first_name: Andreas
  full_name: Eggert, Andreas
  last_name: Eggert
- first_name: Lena
  full_name: Steinhoff, Lena
  id: '4336'
  last_name: Steinhoff
- first_name: Carina
  full_name: Witte, Carina
  id: '23755'
  last_name: Witte
citation:
  ama: 'Eggert A, Steinhoff L, Witte C. You Might Want to Engage Your Customers, But
    Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement
    on Customer Loyalty. In: <i>2015 AMA Summer Marketing Educators’ Conference Proceedings,
    Chicago</i>. ; 2015.'
  apa: 'Eggert, A., Steinhoff, L., &#38; Witte, C. (2015). You Might Want to Engage
    Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty. <i>2015 AMA Summer Marketing Educators’
    Conference Proceedings, Chicago</i>. 2015 AMA Summer Marketing Educators’ Conference
    Proceedings, Chicago.'
  bibtex: '@inproceedings{Eggert_Steinhoff_Witte_2015, title={You Might Want to Engage
    Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty}, booktitle={2015 AMA Summer Marketing
    Educators’ Conference Proceedings, Chicago}, author={Eggert, Andreas and Steinhoff,
    Lena and Witte, Carina}, year={2015} }'
  chicago: 'Eggert, Andreas, Lena Steinhoff, and Carina Witte. “You Might Want to
    Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated
    Customer Engagement on Customer Loyalty.” In <i>2015 AMA Summer Marketing Educators’
    Conference Proceedings, Chicago</i>, 2015.'
  ieee: 'A. Eggert, L. Steinhoff, and C. Witte, “You Might Want to Engage Your Customers,
    But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement
    on Customer Loyalty,” presented at the 2015 AMA Summer Marketing Educators’ Conference
    Proceedings, Chicago, 2015.'
  mla: 'Eggert, Andreas, et al. “You Might Want to Engage Your Customers, But Choose
    Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer
    Loyalty.” <i>2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago</i>,
    2015.'
  short: 'A. Eggert, L. Steinhoff, C. Witte, in: 2015 AMA Summer Marketing Educators’
    Conference Proceedings, Chicago, 2015.'
conference:
  location: Chicago
  name: 2015 AMA Summer Marketing Educators’ Conference Proceedings
date_created: 2023-06-22T17:03:37Z
date_updated: 2024-11-08T10:43:52Z
department:
- _id: '733'
language:
- iso: eng
publication: 2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago
publication_status: published
status: public
title: 'You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed
  Effects of Company-Initiated Customer Engagement on Customer Loyalty'
type: conference
user_id: '4336'
year: '2015'
...
---
_id: '63780'
author:
- first_name: Marieke
  full_name: Born, Marieke
  last_name: Born
- first_name: Agnes
  full_name: Akkerman, Agnes
  last_name: Akkerman
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: 'Born M, Akkerman A, Thommes K. Peer influence on protest participation: Communication
    and trust between co-workers as inhibitors or facilitators of mobilization. <i>Social
    Science Research</i>. 2015;56:58-72. doi:<a href="https://doi.org/10.1016/j.ssresearch.2015.11.003">10.1016/j.ssresearch.2015.11.003</a>'
  apa: 'Born, M., Akkerman, A., &#38; Thommes, K. (2015). Peer influence on protest
    participation: Communication and trust between co-workers as inhibitors or facilitators
    of mobilization. <i>Social Science Research</i>, <i>56</i>, 58–72. <a href="https://doi.org/10.1016/j.ssresearch.2015.11.003">https://doi.org/10.1016/j.ssresearch.2015.11.003</a>'
  bibtex: '@article{Born_Akkerman_Thommes_2015, title={Peer influence on protest participation:
    Communication and trust between co-workers as inhibitors or facilitators of mobilization},
    volume={56}, DOI={<a href="https://doi.org/10.1016/j.ssresearch.2015.11.003">10.1016/j.ssresearch.2015.11.003</a>},
    journal={Social Science Research}, publisher={Elsevier BV}, author={Born, Marieke
    and Akkerman, Agnes and Thommes, Kirsten}, year={2015}, pages={58–72} }'
  chicago: 'Born, Marieke, Agnes Akkerman, and Kirsten Thommes. “Peer Influence on
    Protest Participation: Communication and Trust between Co-Workers as Inhibitors
    or Facilitators of Mobilization.” <i>Social Science Research</i> 56 (2015): 58–72.
    <a href="https://doi.org/10.1016/j.ssresearch.2015.11.003">https://doi.org/10.1016/j.ssresearch.2015.11.003</a>.'
  ieee: 'M. Born, A. Akkerman, and K. Thommes, “Peer influence on protest participation:
    Communication and trust between co-workers as inhibitors or facilitators of mobilization,”
    <i>Social Science Research</i>, vol. 56, pp. 58–72, 2015, doi: <a href="https://doi.org/10.1016/j.ssresearch.2015.11.003">10.1016/j.ssresearch.2015.11.003</a>.'
  mla: 'Born, Marieke, et al. “Peer Influence on Protest Participation: Communication
    and Trust between Co-Workers as Inhibitors or Facilitators of Mobilization.” <i>Social
    Science Research</i>, vol. 56, Elsevier BV, 2015, pp. 58–72, doi:<a href="https://doi.org/10.1016/j.ssresearch.2015.11.003">10.1016/j.ssresearch.2015.11.003</a>.'
  short: M. Born, A. Akkerman, K. Thommes, Social Science Research 56 (2015) 58–72.
date_created: 2026-01-28T09:51:10Z
date_updated: 2026-01-28T09:51:16Z
department:
- _id: '178'
- _id: '184'
doi: 10.1016/j.ssresearch.2015.11.003
intvolume: '        56'
language:
- iso: eng
page: 58-72
publication: Social Science Research
publication_identifier:
  issn:
  - 0049-089X
publication_status: published
publisher: Elsevier BV
status: public
title: 'Peer influence on protest participation: Communication and trust between co-workers
  as inhibitors or facilitators of mobilization'
type: journal_article
user_id: '72497'
volume: 56
year: '2015'
...
---
_id: '63779'
author:
- first_name: Simon
  full_name: Oertel, Simon
  last_name: Oertel
- first_name: Kirsten
  full_name: Thommes, Kirsten
  id: '72497'
  last_name: Thommes
citation:
  ama: 'Oertel S, Thommes K. Making history: Sources of organizational history and
    its rhetorical construction. <i>Scandinavian Journal of Management</i>. 2015;31(4):549-560.
    doi:<a href="https://doi.org/10.1016/j.scaman.2015.09.001">10.1016/j.scaman.2015.09.001</a>'
  apa: 'Oertel, S., &#38; Thommes, K. (2015). Making history: Sources of organizational
    history and its rhetorical construction. <i>Scandinavian Journal of Management</i>,
    <i>31</i>(4), 549–560. <a href="https://doi.org/10.1016/j.scaman.2015.09.001">https://doi.org/10.1016/j.scaman.2015.09.001</a>'
  bibtex: '@article{Oertel_Thommes_2015, title={Making history: Sources of organizational
    history and its rhetorical construction}, volume={31}, DOI={<a href="https://doi.org/10.1016/j.scaman.2015.09.001">10.1016/j.scaman.2015.09.001</a>},
    number={4}, journal={Scandinavian Journal of Management}, publisher={Elsevier
    BV}, author={Oertel, Simon and Thommes, Kirsten}, year={2015}, pages={549–560}
    }'
  chicago: 'Oertel, Simon, and Kirsten Thommes. “Making History: Sources of Organizational
    History and Its Rhetorical Construction.” <i>Scandinavian Journal of Management</i>
    31, no. 4 (2015): 549–60. <a href="https://doi.org/10.1016/j.scaman.2015.09.001">https://doi.org/10.1016/j.scaman.2015.09.001</a>.'
  ieee: 'S. Oertel and K. Thommes, “Making history: Sources of organizational history
    and its rhetorical construction,” <i>Scandinavian Journal of Management</i>, vol.
    31, no. 4, pp. 549–560, 2015, doi: <a href="https://doi.org/10.1016/j.scaman.2015.09.001">10.1016/j.scaman.2015.09.001</a>.'
  mla: 'Oertel, Simon, and Kirsten Thommes. “Making History: Sources of Organizational
    History and Its Rhetorical Construction.” <i>Scandinavian Journal of Management</i>,
    vol. 31, no. 4, Elsevier BV, 2015, pp. 549–60, doi:<a href="https://doi.org/10.1016/j.scaman.2015.09.001">10.1016/j.scaman.2015.09.001</a>.'
  short: S. Oertel, K. Thommes, Scandinavian Journal of Management 31 (2015) 549–560.
date_created: 2026-01-28T09:50:17Z
date_updated: 2026-01-28T09:50:25Z
department:
- _id: '178'
- _id: '184'
doi: 10.1016/j.scaman.2015.09.001
intvolume: '        31'
issue: '4'
language:
- iso: eng
page: 549-560
publication: Scandinavian Journal of Management
publication_identifier:
  issn:
  - 0956-5221
publication_status: published
publisher: Elsevier BV
status: public
title: 'Making history: Sources of organizational history and its rhetorical construction'
type: journal_article
user_id: '72497'
volume: 31
year: '2015'
...
---
_id: '350'
abstract:
- lang: eng
  text: Customers continuously evaluate the credibility and reliability of a range
    of signals both separately and jointly. However, existing econometric studies
    pay insufficient attention to the interactions and complex combinations of these
    signals, and are typically limited as a result of difficulties controlling for
    multicollinearity and endogeneity in their data. We develop a novel theoretical
    approach to address these issues and study different signaling effects (i.e.,
    word-of-mouth, brand reputation, and distribution strategy) on customer perceptions.
    Using data on the US video games market, we apply a fuzzy set qualitative comparative
    analysis (fsQCA) to account for cause-effect relationships. The results of our
    study address a number of key issues in the economics and management literature.
    First, our results support the contention that reviews from professional critics
    act as a signal of product quality and therefore positively influence unit sales,
    as do the discriminatory effects of prices and restricted age ratings. Second,
    we find evidence to support the use of brand extension strategies as marketing
    tools that create spillover effects and support the launch of new products.
author:
- first_name: Daniel
  full_name: Kaimann, Daniel
  id: '18949'
  last_name: Kaimann
- first_name: Joe
  full_name: Cox, Joe
  last_name: Cox
citation:
  ama: 'Kaimann D, Cox J. <i>The Interaction of Signals: A Fuzzy Set Analysis of the
    Video Game Industry</i>. Universität Paderborn; 2014.'
  apa: 'Kaimann, D., &#38; Cox, J. (2014). <i>The Interaction of Signals: A Fuzzy
    set Analysis of the Video Game Industry</i>. Universität Paderborn.'
  bibtex: '@book{Kaimann_Cox_2014, title={The Interaction of Signals: A Fuzzy set
    Analysis of the Video Game Industry}, publisher={Universität Paderborn}, author={Kaimann,
    Daniel and Cox, Joe}, year={2014} }'
  chicago: 'Kaimann, Daniel, and Joe Cox. <i>The Interaction of Signals: A Fuzzy Set
    Analysis of the Video Game Industry</i>. Universität Paderborn, 2014.'
  ieee: 'D. Kaimann and J. Cox, <i>The Interaction of Signals: A Fuzzy set Analysis
    of the Video Game Industry</i>. Universität Paderborn, 2014.'
  mla: 'Kaimann, Daniel, and Joe Cox. <i>The Interaction of Signals: A Fuzzy Set Analysis
    of the Video Game Industry</i>. Universität Paderborn, 2014.'
  short: 'D. Kaimann, J. Cox, The Interaction of Signals: A Fuzzy Set Analysis of
    the Video Game Industry, Universität Paderborn, 2014.'
date_created: 2017-10-17T12:42:00Z
date_updated: 2022-01-06T06:59:20Z
ddc:
- '040'
department:
- _id: '183'
file:
- access_level: closed
  content_type: application/pdf
  creator: florida
  date_created: 2018-03-20T07:24:40Z
  date_updated: 2018-03-20T07:24:40Z
  file_id: '1416'
  file_name: 350-SSRN-id2456991.pdf
  file_size: 739169
  relation: main_file
  success: 1
file_date_updated: 2018-03-20T07:24:40Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
  name: SFB 901
- _id: '7'
  name: SFB 901 - Subprojekt A3
- _id: '2'
  name: SFB 901 - Project Area A
publisher: Universität Paderborn
status: public
title: 'The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry'
type: report
user_id: '477'
year: '2014'
...
---
_id: '352'
author:
- first_name: Friedrich
  full_name: Scheel, Friedrich
  last_name: Scheel
citation:
  ama: 'Scheel F. <i>The Economics of Individual Behavior in Competitive Environments:
    Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn; 2014.'
  apa: 'Scheel, F. (2014). <i>The Economics of Individual Behavior in Competitive
    Environments: Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn.'
  bibtex: '@book{Scheel_2014, title={The Economics of Individual Behavior in Competitive
    Environments: Empirical Evidence from Real-Life Tournaments}, publisher={Universität
    Paderborn}, author={Scheel, Friedrich}, year={2014} }'
  chicago: 'Scheel, Friedrich. <i>The Economics of Individual Behavior in Competitive
    Environments: Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn,
    2014.'
  ieee: 'F. Scheel, <i>The Economics of Individual Behavior in Competitive Environments:
    Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn, 2014.'
  mla: 'Scheel, Friedrich. <i>The Economics of Individual Behavior in Competitive
    Environments: Empirical Evidence from Real-Life Tournaments</i>. Universität Paderborn,
    2014.'
  short: 'F. Scheel, The Economics of Individual Behavior in Competitive Environments:
    Empirical Evidence from Real-Life Tournaments, Universität Paderborn, 2014.'
date_created: 2017-10-17T12:42:00Z
date_updated: 2022-01-06T06:59:21Z
ddc:
- '040'
department:
- _id: '19'
- _id: '183'
file:
- access_level: closed
  content_type: application/pdf
  creator: florida
  date_created: 2018-03-20T07:24:10Z
  date_updated: 2018-03-20T07:24:10Z
  file_id: '1415'
  file_name: 352-Diss_Veröffentlichung_Friedrich_Scheel.pdf
  file_size: 1609436
  relation: main_file
  success: 1
file_date_updated: 2018-03-20T07:24:10Z
has_accepted_license: '1'
language:
- iso: eng
project:
- _id: '1'
  name: SFB 901
- _id: '7'
  name: SFB 901 - Subprojekt A3
- _id: '2'
  name: SFB 901 - Project Area A
publisher: Universität Paderborn
status: public
supervisor:
- first_name: Bernd
  full_name: Frick, Bernd
  last_name: Frick
title: 'The Economics of Individual Behavior in Competitive Environments: Empirical
  Evidence from Real-Life Tournaments'
type: dissertation
user_id: '477'
year: '2014'
...
---
_id: '3538'
author:
- first_name: Julia
  full_name: Rötzmeier-Keuper, Julia
  id: '24869'
  last_name: Rötzmeier-Keuper
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: 'Rötzmeier-Keuper J, Wünderlich N. Customer collectives in healthcare: The
    transformative potential of service to overcome consumer vulnerability. In: <i>
    Proceedings of the 39th Annual Macromarketing Conference</i>. ; 2014.'
  apa: 'Rötzmeier-Keuper, J., &#38; Wünderlich, N. (2014). Customer collectives in
    healthcare: The transformative potential of service to overcome consumer vulnerability.
    In <i> Proceedings of the 39th Annual Macromarketing Conference</i>. London, GB.'
  bibtex: '@inproceedings{Rötzmeier-Keuper_Wünderlich_2014, title={Customer collectives
    in healthcare: The transformative potential of service to overcome consumer vulnerability},
    booktitle={ Proceedings of the 39th Annual Macromarketing Conference}, author={Rötzmeier-Keuper,
    Julia and Wünderlich, Nancy}, year={2014} }'
  chicago: 'Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “Customer Collectives in
    Healthcare: The Transformative Potential of Service to Overcome Consumer Vulnerability.”
    In <i> Proceedings of the 39th Annual Macromarketing Conference</i>, 2014.'
  ieee: 'J. Rötzmeier-Keuper and N. Wünderlich, “Customer collectives in healthcare:
    The transformative potential of service to overcome consumer vulnerability,” in
    <i> Proceedings of the 39th Annual Macromarketing Conference</i>, London, GB,
    2014.'
  mla: 'Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “Customer Collectives in Healthcare:
    The Transformative Potential of Service to Overcome Consumer Vulnerability.” <i>
    Proceedings of the 39th Annual Macromarketing Conference</i>, 2014.'
  short: 'J. Rötzmeier-Keuper, N. Wünderlich, in:  Proceedings of the 39th Annual
    Macromarketing Conference, 2014.'
conference:
  location: London, GB
  name: 39th Annual Macromarketing Conference
date_created: 2018-07-11T07:41:51Z
date_updated: 2022-01-06T06:59:22Z
department:
- _id: '181'
publication: ' Proceedings of the 39th Annual Macromarketing Conference'
status: public
title: 'Customer collectives in healthcare: The transformative potential of service
  to overcome consumer vulnerability'
type: conference_abstract
user_id: '24869'
year: '2014'
...
---
_id: '3541'
author:
- first_name: Julia
  full_name: Rötzmeier-Keuper, Julia
  id: '24869'
  last_name: Rötzmeier-Keuper
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: 'Rötzmeier-Keuper J, Wünderlich N.  Interdependent Relationships Between and
    among Service Providers and Customer Collectives. In: <i>Proceedings of the AMA
    SERVSIG International Service Research Conference</i>. ; 2014.'
  apa: Rötzmeier-Keuper, J., &#38; Wünderlich, N. (2014).  Interdependent Relationships
    Between and among Service Providers and Customer Collectives. In <i>Proceedings
    of the AMA SERVSIG International Service Research Conference</i>. Thessaloniki,
    GR.
  bibtex: '@inproceedings{Rötzmeier-Keuper_Wünderlich_2014, title={ Interdependent
    Relationships Between and among Service Providers and Customer Collectives.},
    booktitle={Proceedings of the AMA SERVSIG International Service Research Conference},
    author={Rötzmeier-Keuper, Julia and Wünderlich, Nancy}, year={2014} }'
  chicago: Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “ Interdependent Relationships
    Between and among Service Providers and Customer Collectives.” In <i>Proceedings
    of the AMA SERVSIG International Service Research Conference</i>, 2014.
  ieee: J. Rötzmeier-Keuper and N. Wünderlich, “ Interdependent Relationships Between
    and among Service Providers and Customer Collectives.,” in <i>Proceedings of the
    AMA SERVSIG International Service Research Conference</i>, Thessaloniki, GR, 2014.
  mla: Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “ Interdependent Relationships
    Between and among Service Providers and Customer Collectives.” <i>Proceedings
    of the AMA SERVSIG International Service Research Conference</i>, 2014.
  short: 'J. Rötzmeier-Keuper, N. Wünderlich, in: Proceedings of the AMA SERVSIG International
    Service Research Conference, 2014.'
conference:
  location: Thessaloniki, GR
  name: AMA SERVSIG International Service Research Conference
date_created: 2018-07-11T07:46:12Z
date_updated: 2022-01-06T06:59:22Z
department:
- _id: '181'
publication: Proceedings of the AMA SERVSIG International Service Research Conference
status: public
title: ' Interdependent Relationships Between and among Service Providers and Customer
  Collectives.'
type: conference_abstract
user_id: '24869'
year: '2014'
...
---
_id: '7725'
author:
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
- first_name: E
  full_name: Böhm, E
  last_name: Böhm
- first_name: C
  full_name: Cramer, C
  last_name: Cramer
citation:
  ama: 'Eggert A, Böhm E, Cramer C. Stock Market Reactions to Customer Service Outsourcing
    in Manufacturing Firms. In: <i>2015 AMA Winter Marketing Educators’ Conference
    Proceedings</i>. ; 2014.'
  apa: Eggert, A., Böhm, E., &#38; Cramer, C. (2014). Stock Market Reactions to Customer
    Service Outsourcing in Manufacturing Firms. In <i>2015 AMA Winter Marketing Educators’
    Conference Proceedings</i>.
  bibtex: '@inproceedings{Eggert_Böhm_Cramer_2014, title={Stock Market Reactions to
    Customer Service Outsourcing in Manufacturing Firms}, booktitle={2015 AMA Winter
    Marketing Educators’ Conference Proceedings}, author={Eggert, A and Böhm, E and
    Cramer, C}, year={2014} }'
  chicago: Eggert, A, E Böhm, and C Cramer. “Stock Market Reactions to Customer Service
    Outsourcing in Manufacturing Firms.” In <i>2015 AMA Winter Marketing Educators’
    Conference Proceedings</i>, 2014.
  ieee: A. Eggert, E. Böhm, and C. Cramer, “Stock Market Reactions to Customer Service
    Outsourcing in Manufacturing Firms,” in <i>2015 AMA Winter Marketing Educators’
    Conference Proceedings</i>, 2014.
  mla: Eggert, A., et al. “Stock Market Reactions to Customer Service Outsourcing
    in Manufacturing Firms.” <i>2015 AMA Winter Marketing Educators’ Conference Proceedings</i>,
    2014.
  short: 'A. Eggert, E. Böhm, C. Cramer, in: 2015 AMA Winter Marketing Educators’
    Conference Proceedings, 2014.'
date_created: 2019-02-16T08:19:16Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: 2015 AMA Winter Marketing Educators’ Conference Proceedings
status: public
title: Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms
type: conference
user_id: '57352'
year: '2014'
...
---
_id: '7727'
author:
- first_name: V
  full_name: Kanuri, V
  last_name: Kanuri
- first_name: E
  full_name: Münkhoff, E
  last_name: Münkhoff
- first_name: L. K
  full_name: Scheer, L. K
  last_name: Scheer
citation:
  ama: 'Kanuri V, Münkhoff E, Scheer LK. Service transition versus service infusion:
    Different pathways to success for service-oriented manufacturers? In: <i>ISBM
    2014 Academic Conference</i>. ; 2014.'
  apa: 'Kanuri, V., Münkhoff, E., &#38; Scheer, L. K. (2014). Service transition versus
    service infusion: Different pathways to success for service-oriented manufacturers?
    In <i>ISBM 2014 Academic Conference</i>.'
  bibtex: '@inproceedings{Kanuri_Münkhoff_Scheer_2014, title={Service transition versus
    service infusion: Different pathways to success for service-oriented manufacturers?},
    booktitle={ISBM 2014 Academic Conference}, author={Kanuri, V and Münkhoff, E and
    Scheer, L. K}, year={2014} }'
  chicago: 'Kanuri, V, E Münkhoff, and L. K Scheer. “Service Transition versus Service
    Infusion: Different Pathways to Success for Service-Oriented Manufacturers?” In
    <i>ISBM 2014 Academic Conference</i>, 2014.'
  ieee: 'V. Kanuri, E. Münkhoff, and L. K. Scheer, “Service transition versus service
    infusion: Different pathways to success for service-oriented manufacturers?,”
    in <i>ISBM 2014 Academic Conference</i>, 2014.'
  mla: 'Kanuri, V., et al. “Service Transition versus Service Infusion: Different
    Pathways to Success for Service-Oriented Manufacturers?” <i>ISBM 2014 Academic
    Conference</i>, 2014.'
  short: 'V. Kanuri, E. Münkhoff, L.K. Scheer, in: ISBM 2014 Academic Conference,
    2014.'
date_created: 2019-02-16T08:31:06Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: ISBM 2014 Academic Conference
status: public
title: 'Service transition versus service infusion: Different pathways to success
  for service-oriented manufacturers?'
type: conference
user_id: '57352'
year: '2014'
...
---
_id: '7728'
author:
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
- first_name: A
  full_name: Haas, A
  last_name: Haas
- first_name: H
  full_name: Terho, H
  last_name: Terho
- first_name: W
  full_name: Ulaga, W
  last_name: Ulaga
- first_name: E
  full_name: Münkhoff, E
  last_name: Münkhoff
citation:
  ama: 'Eggert A, Haas A, Terho H, Ulaga W, Münkhoff E. Selling value in business
    markets: Why a powerful idea often fails. In: <i>ISBM 2014 Academic Conference</i>.
    ; 2014.'
  apa: 'Eggert, A., Haas, A., Terho, H., Ulaga, W., &#38; Münkhoff, E. (2014). Selling
    value in business markets: Why a powerful idea often fails. In <i>ISBM 2014 Academic
    Conference</i>.'
  bibtex: '@inproceedings{Eggert_Haas_Terho_Ulaga_Münkhoff_2014, title={Selling value
    in business markets: Why a powerful idea often fails}, booktitle={ISBM 2014 Academic
    Conference}, author={Eggert, A and Haas, A and Terho, H and Ulaga, W and Münkhoff,
    E}, year={2014} }'
  chicago: 'Eggert, A, A Haas, H Terho, W Ulaga, and E Münkhoff. “Selling Value in
    Business Markets: Why a Powerful Idea Often Fails.” In <i>ISBM 2014 Academic Conference</i>,
    2014.'
  ieee: 'A. Eggert, A. Haas, H. Terho, W. Ulaga, and E. Münkhoff, “Selling value in
    business markets: Why a powerful idea often fails,” in <i>ISBM 2014 Academic Conference</i>,
    2014.'
  mla: 'Eggert, A., et al. “Selling Value in Business Markets: Why a Powerful Idea
    Often Fails.” <i>ISBM 2014 Academic Conference</i>, 2014.'
  short: 'A. Eggert, A. Haas, H. Terho, W. Ulaga, E. Münkhoff, in: ISBM 2014 Academic
    Conference, 2014.'
date_created: 2019-02-16T08:40:38Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: ISBM 2014 Academic Conference
status: public
title: 'Selling value in business markets: Why a powerful idea often fails'
type: conference
user_id: '57352'
year: '2014'
...
---
_id: '7729'
author:
- first_name: T
  full_name: Ritter, T
  last_name: Ritter
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
- first_name: E
  full_name: Münkhoff, E
  last_name: Münkhoff
- first_name: W
  full_name: Ulaga, W
  last_name: Ulaga
citation:
  ama: 'Ritter T, Eggert A, Münkhoff E, Ulaga W. The corporate marketing department
    - Between value and vanish. In: <i>ISBM 2014 Academic Conference</i>. ; 2014.'
  apa: Ritter, T., Eggert, A., Münkhoff, E., &#38; Ulaga, W. (2014). The corporate
    marketing department - Between value and vanish. In <i>ISBM 2014 Academic Conference</i>.
  bibtex: '@inproceedings{Ritter_Eggert_Münkhoff_Ulaga_2014, title={The corporate
    marketing department - Between value and vanish}, booktitle={ISBM 2014 Academic
    Conference}, author={Ritter, T and Eggert, A and Münkhoff, E and Ulaga, W}, year={2014}
    }'
  chicago: Ritter, T, A Eggert, E Münkhoff, and W Ulaga. “The Corporate Marketing
    Department - Between Value and Vanish.” In <i>ISBM 2014 Academic Conference</i>,
    2014.
  ieee: T. Ritter, A. Eggert, E. Münkhoff, and W. Ulaga, “The corporate marketing
    department - Between value and vanish,” in <i>ISBM 2014 Academic Conference</i>,
    2014.
  mla: Ritter, T., et al. “The Corporate Marketing Department - Between Value and
    Vanish.” <i>ISBM 2014 Academic Conference</i>, 2014.
  short: 'T. Ritter, A. Eggert, E. Münkhoff, W. Ulaga, in: ISBM 2014 Academic Conference,
    2014.'
date_created: 2019-02-16T09:04:33Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: ISBM 2014 Academic Conference
status: public
title: The corporate marketing department - Between value and vanish
type: conference
user_id: '57352'
year: '2014'
...
---
_id: '7730'
author:
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
- first_name: E
  full_name: Münkhoff, E
  last_name: Münkhoff
- first_name: C
  full_name: Thiesbrummel, C
  last_name: Thiesbrummel
citation:
  ama: 'Eggert A, Münkhoff E, Thiesbrummel C. Service transition: A viable option
    for manufacturing companies with declining financial performance? In: <i>Proceedings
    of the 43rd European Marketing Academy (EMAC) Conference</i>. ; 2014.'
  apa: 'Eggert, A., Münkhoff, E., &#38; Thiesbrummel, C. (2014). Service transition:
    A viable option for manufacturing companies with declining financial performance?
    In <i>Proceedings of the 43rd European Marketing Academy (EMAC) Conference</i>.'
  bibtex: '@inproceedings{Eggert_Münkhoff_Thiesbrummel_2014, title={Service transition:
    A viable option for manufacturing companies with declining financial performance?},
    booktitle={Proceedings of the 43rd European Marketing Academy (EMAC) Conference},
    author={Eggert, A and Münkhoff, E and Thiesbrummel, C}, year={2014} }'
  chicago: 'Eggert, A, E Münkhoff, and C Thiesbrummel. “Service Transition: A Viable
    Option for Manufacturing Companies with Declining Financial Performance?” In <i>Proceedings
    of the 43rd European Marketing Academy (EMAC) Conference</i>, 2014.'
  ieee: 'A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Service transition: A viable
    option for manufacturing companies with declining financial performance?,” in
    <i>Proceedings of the 43rd European Marketing Academy (EMAC) Conference</i>, 2014.'
  mla: 'Eggert, A., et al. “Service Transition: A Viable Option for Manufacturing
    Companies with Declining Financial Performance?” <i>Proceedings of the 43rd European
    Marketing Academy (EMAC) Conference</i>, 2014.'
  short: 'A. Eggert, E. Münkhoff, C. Thiesbrummel, in: Proceedings of the 43rd European
    Marketing Academy (EMAC) Conference, 2014.'
date_created: 2019-02-16T09:07:12Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: Proceedings of the 43rd European Marketing Academy (EMAC) Conference
status: public
title: 'Service transition: A viable option for manufacturing companies with declining
  financial performance?'
type: conference
user_id: '57352'
year: '2014'
...
---
_id: '7731'
author:
- first_name: H
  full_name: Terho, H
  last_name: Terho
- first_name: A
  full_name: Eggert, A
  last_name: Eggert
- first_name: W
  full_name: Ulaga, W
  last_name: Ulaga
- first_name: A
  full_name: Haas, A
  last_name: Haas
citation:
  ama: 'Terho H, Eggert A, Ulaga W, Haas A. Overcoming Roadblocks to Value-Based Selling:
    Aligning Organizational Support With Sales Force Activities. In: <i>2014 AMA Winter
    Marketing Educators’ Proceedings</i>. ; 2014.'
  apa: 'Terho, H., Eggert, A., Ulaga, W., &#38; Haas, A. (2014). Overcoming Roadblocks
    to Value-Based Selling: Aligning Organizational Support With Sales Force Activities.
    In <i>2014 AMA Winter Marketing Educators’ Proceedings</i>.'
  bibtex: '@inproceedings{Terho_Eggert_Ulaga_Haas_2014, title={Overcoming Roadblocks
    to Value-Based Selling: Aligning Organizational Support With Sales Force Activities},
    booktitle={2014 AMA Winter Marketing Educators’ Proceedings}, author={Terho, H
    and Eggert, A and Ulaga, W and Haas, A}, year={2014} }'
  chicago: 'Terho, H, A Eggert, W Ulaga, and A Haas. “Overcoming Roadblocks to Value-Based
    Selling: Aligning Organizational Support With Sales Force Activities.” In <i>2014
    AMA Winter Marketing Educators’ Proceedings</i>, 2014.'
  ieee: 'H. Terho, A. Eggert, W. Ulaga, and A. Haas, “Overcoming Roadblocks to Value-Based
    Selling: Aligning Organizational Support With Sales Force Activities,” in <i>2014
    AMA Winter Marketing Educators’ Proceedings</i>, 2014.'
  mla: 'Terho, H., et al. “Overcoming Roadblocks to Value-Based Selling: Aligning
    Organizational Support With Sales Force Activities.” <i>2014 AMA Winter Marketing
    Educators’ Proceedings</i>, 2014.'
  short: 'H. Terho, A. Eggert, W. Ulaga, A. Haas, in: 2014 AMA Winter Marketing Educators’
    Proceedings, 2014.'
date_created: 2019-02-16T09:14:53Z
date_updated: 2022-01-06T07:03:45Z
department:
- _id: '19'
- _id: '180'
language:
- iso: eng
publication: 2014 AMA Winter Marketing Educators’ Proceedings
status: public
title: 'Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support
  With Sales Force Activities'
type: conference
user_id: '57352'
year: '2014'
...
---
_id: '5714'
abstract:
- lang: eng
  text: Coalition loyalty programs are on the rise, yet few studies investigate the
    impact of service failures in such programs. Using data from a retail context,
    the authors show that a program partner deemed responsible for a service failure
    suffers negative customer responses. However, customers’ perceptions of the benefits
    of the coalition loyalty program buffer these consequences. Perhaps most importantly,
    when customers perceive the program's special treatment benefits as low, direct
    and indirect spillover effects occur, such that a service failure by one program
    partner has a negative effect on customer loyalty toward the program itself.
article_type: original
author:
- first_name: Jan H
  full_name: Schumann, Jan H
  last_name: Schumann
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
- first_name: Heiner
  full_name: Evanschitzky, Heiner
  last_name: Evanschitzky
citation:
  ama: 'Schumann JH, Wünderlich N, Evanschitzky H. Spillover Effects of Service Failures
    in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.
    <i>Journal of Retailing</i>. 2014;90(1):111-118.'
  apa: 'Schumann, J. H., Wünderlich, N., &#38; Evanschitzky, H. (2014). Spillover
    Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect
    of Special Treatment Benefits. <i>Journal of Retailing</i>, <i>90</i>(1), 111–118.'
  bibtex: '@article{Schumann_Wünderlich_Evanschitzky_2014, title={Spillover Effects
    of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special
    Treatment Benefits.}, volume={90}, number={1}, journal={Journal of Retailing},
    publisher={Elsevier}, author={Schumann, Jan H and Wünderlich, Nancy and Evanschitzky,
    Heiner}, year={2014}, pages={111–118} }'
  chicago: 'Schumann, Jan H, Nancy Wünderlich, and Heiner Evanschitzky. “Spillover
    Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect
    of Special Treatment Benefits.” <i>Journal of Retailing</i> 90, no. 1 (2014):
    111–18.'
  ieee: 'J. H. Schumann, N. Wünderlich, and H. Evanschitzky, “Spillover Effects of
    Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special
    Treatment Benefits.,” <i>Journal of Retailing</i>, vol. 90, no. 1, pp. 111–118,
    2014.'
  mla: 'Schumann, Jan H., et al. “Spillover Effects of Service Failures in Coalition
    Loyalty Programs: The Buffering Effect of Special Treatment Benefits.” <i>Journal
    of Retailing</i>, vol. 90, no. 1, Elsevier, 2014, pp. 111–18.'
  short: J.H. Schumann, N. Wünderlich, H. Evanschitzky, Journal of Retailing 90 (2014)
    111–118.
date_created: 2018-11-16T09:23:24Z
date_updated: 2022-01-06T07:02:37Z
department:
- _id: '181'
intvolume: '        90'
issue: '1'
keyword:
- Service failure
- Spillover effects
- Buffering effect
- Coalition loyalty program
language:
- iso: eng
page: 111-118
publication: Journal of Retailing
publication_status: published
publisher: Elsevier
status: public
title: 'Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering
  Effect of Special Treatment Benefits.'
type: journal_article
user_id: '37741'
volume: 90
year: '2014'
...
---
_id: '444'
abstract:
- lang: eng
  text: BackgroundMedical nonpersistence is a worldwide problem of striking magnitude.
    Although many fields of studies including epidemiology, sociology, and psychology
    try to identify determinants for medical nonpersistence, comprehensive research
    to explain medical nonpersistence from an economics perspective is rather scarce.ObjectivesThe
    aim of the study was to develop a conceptual framework that augments standard
    economic choice theory with psychological concepts of behavioral economics to
    understand how patients’ preferences for discontinuing with therapy arise over
    the course of the medical treatment. The availability of such a framework allows
    the targeted design of mechanisms for intervention strategies.MethodsOur conceptual
    framework models the patient as an active economic agent who evaluates the benefits
    and costs for continuing with therapy. We argue that a combination of loss aversion
    and mental accounting operations explains why patients discontinue with therapy
    at a specific point in time. We designed a randomized laboratory economic experiment
    with a student subject pool to investigate the behavioral predictions.ResultsSubjects
    continue with therapy as long as experienced utility losses have to be compensated.
    As soon as previous losses are evened out, subjects perceive the marginal benefit
    of persistence lower than in the beginning of the treatment. Consequently, subjects
    start to discontinue with therapy.ConclusionsOur results highlight that concepts
    of behavioral economics capture the dynamic structure of medical nonpersistence
    better than does standard economic choice theory. We recommend that behavioral
    economics should be a mandatory part of the development of possible intervention
    strategies aimed at improving patients’ compliance and persistence behavior.
author:
- first_name: Behnud
  full_name: Mir Djawadi, Behnud
  id: '26032'
  last_name: Mir Djawadi
  orcid: 0000-0002-6271-5912
- first_name: Rene
  full_name: Fahr, Rene
  id: '111'
  last_name: Fahr
- first_name: Florian
  full_name: Turk, Florian
  last_name: Turk
citation:
  ama: Mir Djawadi B, Fahr R, Turk F. Conceptual Model and Economic Experiments to
    Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.
    <i>Value in Health</i>. 2014;(8):814-822. doi:<a href="https://doi.org/10.1016/j.jval.2014.08.2669">10.1016/j.jval.2014.08.2669</a>
  apa: Mir Djawadi, B., Fahr, R., &#38; Turk, F. (2014). Conceptual Model and Economic
    Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral
    Change. <i>Value in Health</i>, (8), 814–822. <a href="https://doi.org/10.1016/j.jval.2014.08.2669">https://doi.org/10.1016/j.jval.2014.08.2669</a>
  bibtex: '@article{Mir Djawadi_Fahr_Turk_2014, title={Conceptual Model and Economic
    Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral
    Change}, DOI={<a href="https://doi.org/10.1016/j.jval.2014.08.2669">10.1016/j.jval.2014.08.2669</a>},
    number={8}, journal={Value in Health}, publisher={Elsevier}, author={Mir Djawadi,
    Behnud and Fahr, Rene and Turk, Florian}, year={2014}, pages={814–822} }'
  chicago: 'Mir Djawadi, Behnud, Rene Fahr, and Florian Turk. “Conceptual Model and
    Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin
    Behavioral Change.” <i>Value in Health</i>, no. 8 (2014): 814–22. <a href="https://doi.org/10.1016/j.jval.2014.08.2669">https://doi.org/10.1016/j.jval.2014.08.2669</a>.'
  ieee: B. Mir Djawadi, R. Fahr, and F. Turk, “Conceptual Model and Economic Experiments
    to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change,”
    <i>Value in Health</i>, no. 8, pp. 814–822, 2014.
  mla: Mir Djawadi, Behnud, et al. “Conceptual Model and Economic Experiments to Explain
    Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.” <i>Value
    in Health</i>, no. 8, Elsevier, 2014, pp. 814–22, doi:<a href="https://doi.org/10.1016/j.jval.2014.08.2669">10.1016/j.jval.2014.08.2669</a>.
  short: B. Mir Djawadi, R. Fahr, F. Turk, Value in Health (2014) 814–822.
date_created: 2017-10-17T12:42:18Z
date_updated: 2022-01-06T07:01:04Z
ddc:
- '000'
department:
- _id: '179'
doi: 10.1016/j.jval.2014.08.2669
file:
- access_level: closed
  content_type: application/pdf
  creator: ups
  date_created: 2018-11-02T15:44:35Z
  date_updated: 2018-11-02T15:44:35Z
  file_id: '5311'
  file_name: DjawadiFahr.pdf
  file_size: 716934
  relation: main_file
  success: 1
file_date_updated: 2018-11-02T15:44:35Z
has_accepted_license: '1'
issue: '8'
language:
- iso: eng
page: 814-822
project:
- _id: '1'
  name: SFB 901
- _id: '8'
  name: SFB 901 - Subprojekt A4
- _id: '2'
  name: SFB 901 - Project Area A
publication: Value in Health
publisher: Elsevier
status: public
title: Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable
  Mechanism Designs Fosterin Behavioral Change
type: journal_article
user_id: '477'
year: '2014'
...
---
_id: '4850'
author:
- first_name: Andreas
  full_name: Eggert, Andreas
  last_name: Eggert
- first_name: Jens
  full_name: Hogreve, Jens
  last_name: Hogreve
- first_name: Wolfgang
  full_name: Ulaga, Wolfgang
  last_name: Ulaga
- first_name: Eva
  full_name: Muenkhoff, Eva
  last_name: Muenkhoff
citation:
  ama: Eggert A, Hogreve J, Ulaga W, Muenkhoff E. Revenue and profit implications
    of industrial service strategies. <i>Journal of Service Research</i>. 2014;(1):23--39.
  apa: Eggert, A., Hogreve, J., Ulaga, W., &#38; Muenkhoff, E. (2014). Revenue and
    profit implications of industrial service strategies. <i>Journal of Service Research</i>,
    (1), 23--39.
  bibtex: '@article{Eggert_Hogreve_Ulaga_Muenkhoff_2014, title={Revenue and profit
    implications of industrial service strategies}, number={1}, journal={Journal of
    Service Research}, author={Eggert, Andreas and Hogreve, Jens and Ulaga, Wolfgang
    and Muenkhoff, Eva}, year={2014}, pages={23--39} }'
  chicago: 'Eggert, Andreas, Jens Hogreve, Wolfgang Ulaga, and Eva Muenkhoff. “Revenue
    and Profit Implications of Industrial Service Strategies.” <i>Journal of Service
    Research</i>, no. 1 (2014): 23--39.'
  ieee: A. Eggert, J. Hogreve, W. Ulaga, and E. Muenkhoff, “Revenue and profit implications
    of industrial service strategies,” <i>Journal of Service Research</i>, no. 1,
    pp. 23--39, 2014.
  mla: Eggert, Andreas, et al. “Revenue and Profit Implications of Industrial Service
    Strategies.” <i>Journal of Service Research</i>, no. 1, 2014, pp. 23--39.
  short: A. Eggert, J. Hogreve, W. Ulaga, E. Muenkhoff, Journal of Service Research
    (2014) 23--39.
date_created: 2018-10-25T09:35:42Z
date_updated: 2022-01-06T07:01:27Z
department:
- _id: '180'
issue: '1'
page: 23--39
publication: Journal of Service Research
status: public
title: Revenue and profit implications of industrial service strategies
type: journal_article
user_id: '57352'
year: '2014'
...